2018 Public Service Employee Survey Results for Micro-organizations combined by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 42 18 8 5 0 2 68 13 60
2018 Not a person with a disability 38 41 8 8 4 0 2 81 12 823
2017 Person with a disability 28 24 14 15 18 1 0 52 34 58
2017 Not a person with a disability 42 36 8 7 5 1 1 79 13 798
2014 Person with a disability 40 18 15 15 12 0 0 58 27 60
2014 Not a person with a disability 45 31 9 9 4 0 1 77 14 1015
2011 Person with a disability 28 30 11 13 15 0 3 60 29 60
2011 Not a person with a disability 34 37 12 8 6 1 3 74 15 929
2008 Person with a disability 23 32 16 16 11 2 0 56 28 44
2008 Not a person with a disability 36 37 12 8 5 0 2 74 13 649

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 52 30 5 8 5 0 0 82 13 60
2018 Not a person with a disability 54 35 6 3 2 0 0 89 5 820
2017 Person with a disability 33 30 11 16 8 0 2 65 24 58
2017 Not a person with a disability 54 32 7 4 2 0 0 87 6 799
2014 Person with a disability 37 25 10 18 10 0 0 62 28 60
2014 Not a person with a disability 50 33 9 5 3 0 0 83 8 1015
2011 Person with a disability 40 31 10 7 8 0 3 74 16 59
2011 Not a person with a disability 49 32 10 6 2 0 1 81 9 930
2008 Person with a disability 40 31 16 7 2 4 0 74 9 45
2008 Not a person with a disability 43 37 11 6 3 0 0 80 9 649

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 59 23 9 4 5 0 0 82 9 59
2018 Not a person with a disability 55 34 5 3 2 0 0 89 5 813
2017 Person with a disability 41 28 6 15 10 0 0 69 25 57
2017 Not a person with a disability 56 33 5 3 2 0 0 90 5 800
2014 Person with a disability 42 35 12 5 7 0 0 77 12 60
2014 Not a person with a disability 57 29 6 5 2 0 0 87 7 1014
2011 Person with a disability 39 36 6 15 2 1 1 77 17 60
2011 Not a person with a disability 51 33 8 4 3 0 0 85 7 930
2008 Person with a disability 42 47 2 2 4 2 0 91 7 45
2008 Not a person with a disability 51 35 7 3 3 0 0 86 7 649

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 48 33 7 5 6 0 0 81 12 60
2018 Not a person with a disability 57 28 6 5 3 0 0 85 8 822
2017 Person with a disability 49 28 13 4 7 0 0 77 11 58
2017 Not a person with a disability 55 29 5 6 3 0 0 85 10 800
2014 Person with a disability 38 23 17 10 12 0 0 62 22 60
2014 Not a person with a disability 51 30 7 6 4 0 1 82 11 1014
2011 Person with a disability 39 32 5 14 8 0 3 72 23 60
2011 Not a person with a disability 46 30 9 9 4 0 2 77 13 930

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 44 7 15 4 0 0 75 18 60
2018 Not a person with a disability 47 37 8 5 2 0 0 84 7 815
2017 Person with a disability 33 34 11 11 11 0 0 66 23 58
2017 Not a person with a disability 45 40 7 5 2 0 0 86 8 799
2014 Person with a disability 37 22 20 12 10 0 0 58 22 60
2014 Not a person with a disability 42 38 9 8 3 0 0 80 11 1015
2011 Person with a disability 36 31 3 17 11 0 1 67 29 60
2011 Not a person with a disability 39 37 12 7 5 0 0 77 12 927
2008 Person with a disability 36 34 20 7 0 2 0 72 7 44
2008 Not a person with a disability 40 38 11 6 4 0 0 79 10 645

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 29 15 10 17 0 0 59 27 59
2018 Not a person with a disability 39 34 13 8 6 1 0 73 14 818
2017 Person with a disability 21 34 13 15 16 1 0 56 31 58
2017 Not a person with a disability 36 37 12 8 7 0 0 73 15 799
2014 Person with a disability 20 30 15 17 18 0 0 50 35 60
2014 Not a person with a disability 35 33 11 12 7 0 1 70 19 1015
2011 Person with a disability 32 24 6 11 23 0 3 58 35 60
2011 Not a person with a disability 29 37 13 11 9 0 0 67 20 930

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 50 19 5 11 0 0 66 16 60
2018 Not a person with a disability 38 40 10 8 4 0 0 78 12 819
2017 Person with a disability 25 48 5 12 10 0 0 73 22 58
2017 Not a person with a disability 37 39 10 9 5 0 0 76 15 799

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 46 50 1 2 0 0 0 96 2 60
2018 Not a person with a disability 62 30 5 2 1 1 0 92 3 821
2017 Person with a disability 47 36 6 4 7 0 0 82 11 58
2017 Not a person with a disability 55 34 5 3 3 0 0 89 6 797
2014 Person with a disability 52 27 13 3 5 0 0 78 8 60
2014 Not a person with a disability 58 31 5 3 2 0 0 89 5 1013
2011 Person with a disability 49 26 9 9 3 1 3 78 13 60
2011 Not a person with a disability 51 34 8 4 2 0 0 86 6 930
2008 Person with a disability 47 38 7 4 0 4 0 88 5 45
2008 Not a person with a disability 54 36 6 1 2 0 0 90 4 648

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 36 8 8 10 2 0 74 18 60
2018 Not a person with a disability 43 34 10 9 4 0 0 77 13 821
2017 Person with a disability 19 40 12 13 14 1 0 60 28 58
2017 Not a person with a disability 40 34 11 9 6 1 0 74 15 800

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 55 31 9 4 0 0 0 86 4 59
2018 Not a person with a disability 60 30 8 2 1 0 0 90 2 815
2017 Person with a disability 47 31 15 5 3 0 0 77 8 56
2017 Not a person with a disability 60 31 6 1 1 0 0 91 2 799
2014 Person with a disability 62 17 17 2 2 2 0 80 3 60
2014 Not a person with a disability 68 23 6 2 1 0 0 91 3 1015
2011 Person with a disability 57 28 5 5 2 1 1 88 7 60
2011 Not a person with a disability 62 27 7 2 1 0 0 90 3 930

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 45 9 10 8 0 0 72 18 60
2018 Not a person with a disability 44 35 9 7 4 0 0 79 11 819
2017 Person with a disability 25 37 10 18 11 0 0 62 28 56
2017 Not a person with a disability 43 35 8 9 5 0 0 79 14 799
2014 Person with a disability 25 38 12 7 18 0 0 63 25 60
2014 Not a person with a disability 36 38 9 10 6 0 1 74 16 1015
2011 Person with a disability 28 36 8 9 16 2 2 66 26 59
2011 Not a person with a disability 37 35 12 9 7 0 0 72 16 928

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 28 17 14 4 0 0 65 18 60
2018 Not a person with a disability 44 33 13 6 4 0 0 78 9 814
2017 Person with a disability 21 37 9 22 10 0 0 59 32 56
2017 Not a person with a disability 45 34 9 7 5 0 0 79 12 797
2014 Person with a disability 30 23 17 17 13 0 0 53 30 60
2014 Not a person with a disability 41 35 11 8 4 0 1 76 12 1014

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 32 37 14 10 7 0 0 69 16 60
2018 Not a person with a disability 43 33 13 7 3 0 1 77 10 815
2017 Person with a disability 20 43 10 13 15 0 0 63 28 56
2017 Not a person with a disability 45 33 12 6 5 0 0 78 10 799
2014 Person with a disability 30 25 18 13 12 0 2 56 25 60
2014 Not a person with a disability 42 35 9 8 4 0 1 78 13 1015
2011 Person with a disability 33 24 14 12 11 1 5 61 24 60
2011 Not a person with a disability 40 39 10 7 3 0 1 80 10 929

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 31 13 8 10 0 0 68 18 60
2018 Not a person with a disability 52 33 9 4 2 0 0 85 6 820
2017 Person with a disability 31 36 9 14 11 0 0 66 24 56
2017 Not a person with a disability 50 35 9 5 2 0 0 85 6 798
2014 Person with a disability 35 23 17 13 12 0 0 58 25 60
2014 Not a person with a disability 51 32 8 5 3 0 0 84 8 1014
2011 Person with a disability 38 32 5 14 10 0 1 71 24 60
2011 Not a person with a disability 45 40 7 5 3 0 0 85 8 929
2008 Person with a disability 36 36 16 11 0 2 0 73 11 45
2008 Not a person with a disability 44 38 10 5 2 0 0 82 7 648

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 24 28 7 5 0 0 60 12 60
2018 Not a person with a disability 40 32 15 8 4 0 0 73 12 822
2017 Person with a disability 30 40 14 11 2 0 4 72 13 58
2017 Not a person with a disability 37 35 15 7 3 0 2 74 11 800
2014 Person with a disability 37 25 27 5 3 2 2 64 9 60
2014 Not a person with a disability 40 34 13 7 4 0 2 75 11 1015
2011 Person with a disability 35 37 16 1 9 0 1 73 11 60
2011 Not a person with a disability 37 35 14 8 5 0 1 73 13 927
2008 Person with a disability 31 22 33 0 11 2 0 55 11 45
2008 Not a person with a disability 33 36 17 9 4 0 1 70 14 648

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 12 15 33 26 14 0 0 40 27 60
2018 Not a person with a disability 8 20 30 24 15 1 2 40 29 822
2017 Person with a disability 15 15 37 15 14 1 2 30 31 57
2017 Not a person with a disability 8 18 37 21 12 1 3 34 27 798
2014 Person with a disability 17 17 33 13 17 2 2 31 34 60
2014 Not a person with a disability 7 21 31 22 14 1 3 38 30 1014
2011 Person with a disability 14 30 26 17 8 0 3 26 46 60
2011 Not a person with a disability 9 22 35 20 10 0 4 32 32 924
2008 Person with a disability 29 27 22 13 7 2 0 20 57 45
2008 Not a person with a disability 10 22 32 23 10 1 2 34 33 648

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 11 25 20 23 18 3 0 43 37 59
2018 Not a person with a disability 9 14 27 26 20 1 2 48 24 818
2017 Person with a disability 9 22 34 17 10 3 6 29 34 57
2017 Not a person with a disability 7 15 25 23 23 3 4 50 24 797
2014 Person with a disability 12 18 28 18 18 0 5 39 32 60
2014 Not a person with a disability 7 14 24 26 25 2 3 53 22 1012
2011 Person with a disability 17 21 24 22 9 3 5 33 41 59
2011 Not a person with a disability 11 15 24 25 19 2 4 47 27 926
2008 Person with a disability 18 24 24 13 16 4 0 30 44 45
2008 Not a person with a disability 9 13 27 24 20 2 5 48 23 646

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 12 25 21 24 3 0 47 28 57
2018 Not a person with a disability 10 12 27 27 22 1 1 50 22 818
2017 Person with a disability 21 9 30 16 17 3 4 36 32 57
2017 Not a person with a disability 9 13 24 25 23 2 5 51 24 798
2014 Person with a disability 22 13 25 12 18 0 10 33 39 60
2014 Not a person with a disability 7 13 25 26 24 1 4 52 21 1013
2011 Person with a disability 17 20 19 20 14 3 6 38 40 59
2011 Not a person with a disability 12 16 26 22 18 1 5 43 30 926
2008 Person with a disability 25 11 23 11 25 5 0 38 38 44
2008 Not a person with a disability 10 14 25 25 21 1 4 48 25 645

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 7 12 36 28 15 3 0 44 20 59
2018 Not a person with a disability 5 11 25 32 25 1 1 58 16 816
2017 Person with a disability 5 12 31 29 16 3 3 48 19 57
2017 Not a person with a disability 5 12 28 29 22 1 3 54 17 797
2014 Person with a disability 7 18 22 23 27 2 2 52 26 60
2014 Not a person with a disability 3 12 26 33 22 0 3 57 16 1010
2011 Person with a disability 16 9 27 23 16 3 6 43 27 59
2011 Not a person with a disability 6 12 28 30 19 1 4 51 19 927
2008 Person with a disability 18 27 20 16 16 4 0 33 47 45
2008 Not a person with a disability 6 12 31 26 21 0 3 49 19 647

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 7 28 22 26 11 2 4 40 37 58
2018 Not a person with a disability 9 17 27 23 20 1 2 45 27 819
2017 Person with a disability 18 26 25 18 8 1 3 27 46 57
2017 Not a person with a disability 11 17 26 21 19 2 4 43 30 797
2014 Person with a disability 18 20 27 17 12 2 5 30 41 60
2014 Not a person with a disability 12 19 25 18 21 1 4 41 32 1012
2011 Person with a disability 22 18 20 16 16 4 3 35 43 60
2011 Not a person with a disability 16 20 24 21 14 1 4 37 38 927
2008 Person with a disability 19 33 16 12 14 2 5 28 55 43
2008 Not a person with a disability 11 18 26 21 17 1 6 41 31 645

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 9 30 25 15 15 2 3 32 42 59
2018 Not a person with a disability 9 13 26 25 22 2 3 50 23 816
2017 Person with a disability 15 22 25 20 10 1 7 33 40 57
2017 Not a person with a disability 7 14 26 23 22 3 5 50 22 798
2014 Person with a disability 12 15 20 20 27 0 7 50 29 60
2014 Not a person with a disability 4 12 23 28 25 2 5 57 18 1010
2011 Person with a disability 19 21 24 14 15 6 1 31 43 60
2011 Not a person with a disability 12 15 24 24 17 2 5 45 29 920
2008 Person with a disability 13 36 20 16 11 2 2 28 51 45
2008 Not a person with a disability 10 17 28 23 13 3 5 39 30 647

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 27 15 21 18 3 2 41 43 59
2018 Not a person with a disability 7 12 28 28 21 2 2 51 20 816
2017 Person with a disability 17 21 28 17 11 3 3 30 40 57
2017 Not a person with a disability 7 10 29 26 21 3 4 51 18 798
2014 Person with a disability 10 17 31 14 22 3 2 38 29 58
2014 Not a person with a disability 7 15 28 24 21 1 4 47 23 1009
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 29 21 12 7 11 4 53 23 60
2018 Not a person with a disability 29 28 17 10 6 7 4 63 17 818
2017 Person with a disability 24 21 17 7 19 8 3 51 30 58
2017 Not a person with a disability 33 28 15 7 7 5 4 68 15 800
2014 Person with a disability 13 32 22 8 18 5 2 48 29 60
2014 Not a person with a disability 33 27 12 10 8 4 5 67 20 1015

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 30 7 14 11 0 0 68 25 59
2018 Not a person with a disability 50 29 8 9 4 1 0 79 13 818
2017 Person with a disability 33 29 6 15 17 0 0 62 31 58
2017 Not a person with a disability 52 26 8 7 5 1 0 79 13 799
2014 Person with a disability 32 23 10 15 18 2 0 56 34 60
2014 Not a person with a disability 48 27 9 9 6 0 1 76 15 1015

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 8 16 26 13 8 29 0 33 30 60
2018 Not a person with a disability 18 24 18 13 9 14 4 52 26 818
2017 Person with a disability 11 15 24 17 15 17 1 31 40 58
2017 Not a person with a disability 18 26 16 11 8 17 4 56 24 798
2014 Person with a disability 17 13 27 13 17 8 5 35 35 60
2014 Not a person with a disability 17 24 14 14 11 15 5 51 31 1014

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 42 32 13 8 5 0 0 74 13 60
2018 Not a person with a disability 52 33 5 7 2 0 0 86 9 811
2017 Person with a disability 34 42 9 8 7 0 0 76 15 58
2017 Not a person with a disability 54 33 5 6 3 0 0 87 8 798
2014 Person with a disability 37 28 10 15 10 0 0 65 25 60
2014 Not a person with a disability 49 33 7 7 3 0 1 83 9 1015

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 44 16 6 2 2 0 75 8 60
2018 Not a person with a disability 50 36 9 3 2 1 0 86 5 818
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 34 7 20 4 0 0 69 24 59
2018 Not a person with a disability 48 31 9 6 4 1 2 81 10 815
2017 Person with a disability 33 33 10 14 10 0 0 66 24 58
2017 Not a person with a disability 44 32 10 8 4 0 1 78 12 799
2014 Person with a disability 37 33 13 5 10 0 2 71 15 60
2014 Not a person with a disability 43 33 10 7 5 0 2 78 12 1014
2011 Person with a disability 35 25 10 7 21 1 1 62 28 60
2011 Not a person with a disability 37 35 12 10 5 0 2 73 15 930
2008 Person with a disability 24 31 16 13 13 2 0 57 27 45
2008 Not a person with a disability 34 33 12 9 7 1 2 70 17 648

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 26 13 7 7 7 0 71 15 59
2018 Not a person with a disability 53 26 6 7 3 3 2 83 10 817
2017 Person with a disability 36 30 12 8 9 3 2 70 18 58
2017 Not a person with a disability 50 27 9 5 4 2 2 81 9 799
2014 Person with a disability 43 20 18 3 12 2 2 66 16 60
2014 Not a person with a disability 51 28 9 5 4 1 3 82 9 1013
2011 Person with a disability 24 30 9 12 17 1 6 59 32 60
2011 Not a person with a disability 43 29 12 7 5 2 2 75 12 930
2008 Person with a disability 31 18 18 9 20 4 0 51 30 45
2008 Not a person with a disability 41 30 11 6 6 3 2 75 13 648

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 39 12 9 10 2 0 68 19 59
2018 Not a person with a disability 51 29 8 6 4 1 1 82 10 817
2017 Person with a disability 34 34 9 10 12 1 0 69 22 58
2017 Not a person with a disability 48 33 8 5 4 1 2 82 9 797
2014 Person with a disability 35 35 8 5 15 0 2 71 20 60
2014 Not a person with a disability 47 30 10 7 4 0 2 79 11 1015
2011 Person with a disability 27 27 7 13 21 2 3 57 36 59
2011 Not a person with a disability 42 32 9 8 6 1 1 75 15 927
2008 Person with a disability 27 36 7 9 18 4 0 65 28 45
2008 Not a person with a disability 38 33 11 8 7 1 2 73 16 648

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 53 33 0 5 7 2 0 88 12 59
2018 Not a person with a disability 61 23 7 4 4 1 2 86 8 816
2017 Person with a disability 46 33 2 13 5 0 0 79 19 58
2017 Not a person with a disability 62 23 8 3 3 1 2 86 6 799

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 31 9 11 10 0 0 70 21 59
2018 Not a person with a disability 53 27 9 5 4 1 1 81 9 816
2017 Person with a disability 37 32 7 15 9 0 0 69 23 58
2017 Not a person with a disability 55 25 8 6 4 0 1 81 10 797
2014 Person with a disability 45 23 15 7 7 2 2 71 14 60
2014 Not a person with a disability 55 25 9 5 4 0 2 81 10 1013
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 12 5 20 6 0 23 60 34 17
2018 Not a person with a disability 38 25 16 6 3 1 10 71 10 238
2017 Person with a disability 15 18 16 0 29 0 22 43 37 11
2017 Not a person with a disability 40 32 10 7 3 1 8 78 11 241
2014 Person with a disability 27 7 40 0 7 0 20 42 8 15
2014 Not a person with a disability 37 35 8 6 3 3 10 82 10 275

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 33 14 10 7 8 0 67 19 60
2018 Not a person with a disability 38 32 13 8 6 2 1 72 15 819
2017 Person with a disability 19 31 15 4 28 3 0 52 32 58
2017 Not a person with a disability 38 32 12 8 6 3 0 72 15 800
2014 Person with a disability 32 22 13 13 17 3 0 55 31 60
2014 Not a person with a disability 38 33 11 8 7 3 0 73 15 1013
2011 Person with a disability 33 17 10 2 29 8 1 55 34 60
2011 Not a person with a disability 30 31 15 11 8 4 0 64 20 923

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 25 18 12 10 5 0 58 23 59
2018 Not a person with a disability 37 32 12 10 7 1 1 70 18 818
2017 Person with a disability 23 25 18 10 25 0 0 48 35 58
2017 Not a person with a disability 38 30 13 11 6 2 0 69 17 798
2014 Person with a disability 32 23 13 8 23 0 0 55 32 60
2014 Not a person with a disability 37 32 13 10 7 1 0 70 17 1012
2011 Person with a disability 24 29 1 13 28 3 1 55 43 60
2011 Not a person with a disability 29 30 16 10 12 2 1 61 22 924
2008 Person with a disability 29 18 16 4 29 4 0 49 35 45
2008 Not a person with a disability 33 29 16 10 9 2 2 64 20 646

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 25 15 20 10 8 0 50 33 60
2018 Not a person with a disability 27 32 16 13 8 3 1 61 22 816
2017 Person with a disability 15 26 17 12 27 3 0 42 40 58
2017 Not a person with a disability 30 32 15 12 8 4 0 64 21 798
2014 Person with a disability 20 25 13 22 18 2 0 46 41 60
2014 Not a person with a disability 29 32 16 12 7 4 0 64 20 1014
2011 Person with a disability 16 22 15 17 19 10 1 43 41 60
2011 Not a person with a disability 21 35 18 13 10 3 1 58 23 927
2008 Person with a disability 20 24 20 4 24 7 0 48 31 45
2008 Not a person with a disability 24 34 16 13 7 5 1 61 21 649

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 22 14 24 10 7 0 48 37 60
2018 Not a person with a disability 26 35 15 14 8 1 1 62 23 819
2017 Person with a disability 14 30 12 18 23 5 0 46 42 58
2017 Not a person with a disability 29 35 12 15 8 1 0 65 23 799
2014 Person with a disability 22 27 12 17 20 3 0 50 38 60
2014 Not a person with a disability 29 32 14 14 9 1 1 62 24 1015
2011 Person with a disability 9 24 9 23 25 8 1 37 53 60
2011 Not a person with a disability 21 34 14 17 12 2 0 57 29 928
2008 Person with a disability 18 27 16 24 11 4 0 47 37 45
2008 Not a person with a disability 24 37 13 15 10 1 0 62 25 648
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 44 8 14 4 2 0 74 18 60
2018 Not a person with a disability 33 43 12 9 3 0 0 76 12 816
2017 Person with a disability 27 34 8 16 13 2 0 62 30 58
2017 Not a person with a disability 37 39 11 8 4 1 0 77 12 800
2014 Person with a disability 30 33 12 7 17 2 0 64 24 60
2014 Not a person with a disability 40 38 12 6 3 0 0 79 10 1015
2011 Person with a disability 36 25 10 18 7 2 1 63 26 60
2011 Not a person with a disability 33 37 13 9 6 1 0 71 16 926

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 44 30 9 13 4 0 0 74 17 60
2018 Not a person with a disability 39 33 11 9 4 2 1 75 14 817
2017 Person with a disability 30 37 11 10 9 3 0 69 20 58
2017 Not a person with a disability 43 30 11 8 3 3 1 76 12 799
2014 Person with a disability 45 23 7 18 3 3 0 71 22 60
2014 Not a person with a disability 46 31 9 6 5 1 1 79 12 1015
2011 Person with a disability 41 6 4 23 15 7 5 52 43 60
2011 Not a person with a disability 41 31 10 7 7 3 1 75 14 926
2008 Person with a disability 38 20 13 7 11 11 0 65 20 45
2008 Not a person with a disability 38 33 10 9 6 3 2 75 15 649

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 32 24 21 10 9 5 0 58 20 60
2018 Not a person with a disability 38 33 15 9 4 2 0 72 13 816

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 21 9 14 17 16 0 52 36 60
2018 Not a person with a disability 24 21 17 10 11 11 5 54 25 818
2017 Person with a disability 15 15 9 18 23 20 1 37 51 58
2017 Not a person with a disability 24 20 17 11 12 12 4 52 27 799
2014 Person with a disability 17 15 5 18 28 13 3 38 56 60
2014 Not a person with a disability 22 18 17 12 12 12 7 49 30 1015
2011 Person with a disability 20 10 10 8 35 13 3 36 52 60
2011 Not a person with a disability 19 21 18 13 11 13 6 48 30 924

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 23 19 10 18 4 0 51 29 59
2018 Not a person with a disability 34 33 13 12 6 3 0 68 18 814
2017 Person with a disability 16 32 10 20 19 1 2 49 40 58
2017 Not a person with a disability 38 31 11 9 6 5 0 73 15 798
2014 Person with a disability 29 19 14 24 15 0 0 47 39 59
2014 Not a person with a disability 37 30 12 10 7 4 1 70 17 1013
2011 Person with a disability 24 17 12 21 21 3 1 44 43 60
2011 Not a person with a disability 28 31 13 11 12 3 1 62 24 929
2008 Person with a disability 20 24 20 9 24 2 0 45 34 45
2008 Not a person with a disability 32 36 14 8 7 2 1 69 16 649

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 16 13 3 40 5 5 37 48 60
2018 Not a person with a disability 18 24 15 16 19 3 6 46 38 817
2017 Person with a disability 5 14 12 21 40 3 5 20 66 57
2017 Not a person with a disability 20 21 12 17 19 5 7 46 40 797
2014 Person with a disability 13 12 13 18 37 3 3 27 59 60
2014 Not a person with a disability 16 19 13 17 23 2 10 40 45 1015
2011 Person with a disability 8 8 18 15 39 7 5 18 62 60
2011 Not a person with a disability 10 18 15 19 28 2 8 31 52 931
2008 Person with a disability 18 18 7 20 31 4 2 38 55 45
2008 Not a person with a disability 11 21 16 18 26 2 6 35 48 644

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 36 12 16 6 0 2 65 23 59
2018 Not a person with a disability 34 40 15 5 4 1 0 75 9 818
2017 Person with a disability 20 27 20 26 8 0 0 47 34 57
2017 Not a person with a disability 34 38 14 7 4 2 1 74 11 797

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 35 14 1 4 9 0 78 6 60
2018 Not a person with a disability 49 31 11 4 2 2 0 82 6 817
2017 Person with a disability 29 33 15 15 5 3 0 63 21 58
2017 Not a person with a disability 47 31 12 4 2 3 1 82 6 799
2014 Person with a disability 37 22 22 10 3 7 0 63 14 60
2014 Not a person with a disability 48 31 10 4 2 4 1 84 6 1015

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 42 29 7 14 3 5 0 75 18 60
2018 Not a person with a disability 52 33 7 4 2 1 0 86 7 820
2017 Person with a disability 28 40 9 14 8 2 0 69 22 57
2017 Not a person with a disability 50 34 8 4 2 1 0 86 6 796
2014 Person with a disability 40 25 13 13 8 0 0 65 22 60
2014 Not a person with a disability 48 33 9 5 2 1 1 83 8 1014
2011 Person with a disability 33 24 9 14 10 8 1 64 26 60
2011 Not a person with a disability 40 36 13 5 4 1 0 78 10 926

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 49 32 3 4 13 0 0 80 17 60
2018 Not a person with a disability 60 28 6 4 2 0 0 89 5 818
2017 Person with a disability 30 44 5 10 11 0 0 74 21 57
2017 Not a person with a disability 57 31 6 3 2 0 0 88 5 796
2014 Person with a disability 47 23 12 7 12 0 0 70 18 60
2014 Not a person with a disability 58 30 6 4 3 0 0 88 6 1015
2011 Person with a disability 37 26 10 10 13 3 1 66 24 60
2011 Not a person with a disability 49 32 9 5 4 0 0 81 10 926
2008 Person with a disability 36 31 4 7 20 2 0 68 27 45
2008 Not a person with a disability 46 34 10 5 4 0 0 80 10 647

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 27 13 11 13 0 0 64 23 60
2018 Not a person with a disability 48 28 12 7 4 0 0 77 11 822
2017 Person with a disability 27 24 20 10 19 0 0 51 29 57
2017 Not a person with a disability 48 27 14 6 5 1 0 75 11 799
2014 Person with a disability 37 10 18 17 18 0 0 47 35 60
2014 Not a person with a disability 43 30 14 8 5 1 0 73 13 1014
2011 Person with a disability 27 15 15 19 19 5 1 44 40 60
2011 Not a person with a disability 35 31 16 8 9 1 0 66 18 928

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 28 12 8 11 2 0 68 20 59
2018 Not a person with a disability 48 30 11 7 4 0 0 78 11 815
2017 Person with a disability 27 24 19 15 14 0 0 51 29 57
2017 Not a person with a disability 48 30 12 7 4 0 0 78 10 797
2014 Person with a disability 33 20 18 12 17 0 0 53 28 60
2014 Not a person with a disability 43 31 12 10 4 0 0 74 14 1014
2011 Person with a disability 27 16 13 18 21 3 1 45 41 60
2011 Not a person with a disability 35 34 14 10 7 0 0 69 17 925
2008 Person with a disability 40 11 20 11 16 2 0 52 27 45
2008 Not a person with a disability 38 35 13 10 4 0 0 73 14 648

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 33 22 6 12 21 6 0 59 35 60
2018 Not a person with a disability 42 23 16 9 8 1 1 66 17 820
2017 Person with a disability 18 21 13 17 25 6 0 42 44 57
2017 Not a person with a disability 43 21 17 8 7 2 1 66 16 799
2014 Person with a disability 28 7 25 17 22 2 0 36 39 60
2014 Not a person with a disability 41 20 14 12 9 3 2 63 22 1014
2011 Person with a disability 24 16 14 15 24 3 4 43 42 60
2011 Not a person with a disability 34 24 15 12 11 4 1 60 23 927
2008 Person with a disability 33 20 7 24 13 2 0 55 39 45
2008 Not a person with a disability 32 23 17 13 10 4 1 58 24 648
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Person with a disability 30 29 42 60
2018 Not a person with a disability 27 36 37 822
2017 Person with a disability 27 24 49 58
2017 Not a person with a disability 28 38 34 798
2014 Person with a disability 30 37 33 60
2014 Not a person with a disability 32 35 33 1015
2011 Person with a disability 41 31 29 60
2011 Not a person with a disability 34 36 31 931

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Person with a disability 13 20 51 11 5 0 18
2018 Not a person with a disability 12 10 56 4 10 7 229
2017 Person with a disability 5 6 71 7 6 6 17
2017 Not a person with a disability 13 12 51 5 14 6 229
2014 Person with a disability 11 0 72 11 9999 6 18
2014 Not a person with a disability 18 10 54 7 9999 12 320
2011 Person with a disability 18 7 59 4 9999 12 24
2011 Not a person with a disability 18 9 58 7 9999 8 312
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 26 74 59
2018 Not a person with a disability 13 87 820

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Person with a disability 46 14
2018 Not a person with a disability 55 109

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 14
2018 Not a person with a disability 6 109

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Person with a disability 43 14
2018 Not a person with a disability 50 108

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Person with a disability 41 14
2018 Not a person with a disability 43 108

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Person with a disability 44 14
2018 Not a person with a disability 45 108

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Person with a disability 53 14
2018 Not a person with a disability 56 108

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Person with a disability 46 14
2018 Not a person with a disability 37 108

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Person with a disability 37 14
2018 Not a person with a disability 38 108

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 64 14
2018 Not a person with a disability 66 109

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 14
2018 Not a person with a disability 6 109

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 14
2018 Not a person with a disability 8 109

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 14
2018 Not a person with a disability 11 109

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 13
2018 Not a person with a disability 10 103

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 13
2018 Not a person with a disability 9 103

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 13
2018 Not a person with a disability 19 103

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 13
2018 Not a person with a disability 6 103

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 13
2018 Not a person with a disability 6 103

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 42 13
2018 Not a person with a disability 44 103

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 23 14 6 11 29 3 54 25 58
2018 Not a person with a disability 23 14 18 6 6 26 8 55 18 821
2017 Person with a disability 16 8 17 12 17 22 8 34 42 58
2017 Not a person with a disability 20 14 16 7 5 26 12 55 19 799
2014 Person with a disability 22 3 20 13 18 17 7 33 41 60
2014 Not a person with a disability 20 14 15 8 5 28 10 56 20 1014

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 28 17 2 11 13 0 65 15 57
2018 Not a person with a disability 37 27 16 5 4 9 0 71 11 819
2017 Person with a disability 23 19 23 7 20 7 2 46 29 58
2017 Not a person with a disability 36 24 17 6 5 11 1 68 12 799
2014 Person with a disability 27 13 25 13 10 10 2 45 26 60
2014 Not a person with a disability 34 26 17 6 4 12 2 69 12 1014
2011 Person with a disability 29 20 13 16 13 7 2 54 32 59
2011 Not a person with a disability 34 32 18 5 4 7 1 71 10 926
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 15 85 60
2018 Not a person with a disability 5 95 822

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 12 19 5 6 39 3 48 19 60
2018 Not a person with a disability 24 13 18 2 3 33 7 61 8 820
2017 Person with a disability 12 12 16 8 9 32 11 43 30 58
2017 Not a person with a disability 20 12 16 2 2 34 13 62 8 800
2014 Person with a disability 20 8 32 0 10 20 10 40 14 60
2014 Not a person with a disability 20 13 15 3 2 35 13 63 9 1014

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 30 18 2 6 16 0 69 10 60
2018 Not a person with a disability 39 26 15 4 3 12 1 75 7 819
2017 Person with a disability 24 16 23 10 7 17 3 50 21 57
2017 Not a person with a disability 38 25 14 3 2 14 3 77 6 798
2014 Person with a disability 32 15 23 3 10 15 2 56 16 60
2014 Not a person with a disability 37 26 15 3 2 15 2 76 6 1012
2011 Person with a disability 36 13 13 15 7 13 3 58 26 59
2011 Not a person with a disability 40 31 14 4 2 8 0 78 6 930
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 19 14 11 33 0 3 39 46 59
2018 Not a person with a disability 29 29 18 11 11 0 2 59 22 820
2017 Person with a disability 13 15 23 18 27 0 4 29 47 58
2017 Not a person with a disability 32 27 16 11 10 1 3 61 23 797

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 12 27 34 17 9 0 2 39 27 59
2018 Not a person with a disability 21 31 24 14 9 0 1 53 24 820
2017 Person with a disability 13 22 36 12 13 2 2 37 26 58
2017 Not a person with a disability 19 30 27 13 9 0 1 50 23 798

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 21 37 8 8 2 2 46 16 59
2018 Not a person with a disability 34 31 17 10 6 0 1 66 17 815
2017 Person with a disability 23 28 30 10 8 0 0 52 18 57
2017 Not a person with a disability 31 32 20 9 5 0 2 64 15 799

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 23 21 19 18 0 3 40 38 59
2018 Not a person with a disability 26 23 24 13 12 1 1 49 26 818
2017 Person with a disability 15 18 23 24 15 1 3 35 41 58
2017 Not a person with a disability 24 23 22 15 12 1 2 49 28 795

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 51 24 7 7 4 0 7 80 12 58
2018 Not a person with a disability 53 21 13 6 4 0 4 77 10 817
2017 Person with a disability 38 31 15 0 10 0 7 73 10 58
2017 Not a person with a disability 49 22 11 6 4 1 7 77 11 796

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 35 12 10 12 0 3 65 22 59
2018 Not a person with a disability 42 26 17 7 6 0 1 69 14 820
2017 Person with a disability 19 38 25 11 7 0 0 57 19 58
2017 Not a person with a disability 39 29 18 9 5 0 0 68 14 793

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 25 25 10 13 0 3 51 23 60
2018 Not a person with a disability 37 34 16 7 5 1 1 72 12 814
2017 Person with a disability 19 32 20 12 15 0 2 52 27 58
2017 Not a person with a disability 39 31 17 8 3 0 1 71 12 795

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 26 15 16 14 0 2 55 30 60
2018 Not a person with a disability 33 33 19 9 5 0 1 66 14 816
2017 Person with a disability 31 29 16 13 10 2 0 61 23 58
2017 Not a person with a disability 31 30 21 11 6 0 1 62 17 796

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 33 31 11 13 12 0 0 64 25 60
2018 Not a person with a disability 37 32 16 11 5 0 1 69 15 814
2017 Person with a disability 31 29 19 9 10 1 0 61 19 58
2017 Not a person with a disability 36 30 17 9 6 0 1 68 15 794

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 33 15 5 5 2 3 75 10 58
2018 Not a person with a disability 41 35 13 7 3 0 1 77 10 811
2017 Person with a disability 36 33 15 13 0 1 2 71 14 58
2017 Not a person with a disability 39 34 15 7 4 0 1 74 10 793

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 55 16 18 3 5 0 2 73 9 59
2018 Not a person with a disability 64 21 9 3 1 0 2 87 5 808
2017 Person with a disability 42 29 11 7 10 0 2 72 17 58
2017 Not a person with a disability 68 18 7 4 2 0 1 87 5 798

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 58 11 15 11 1 0 3 72 13 60
2018 Not a person with a disability 80 11 4 1 1 1 3 94 2 811

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 65 16 9 6 3 0 2 82 9 59
2018 Not a person with a disability 74 10 6 3 3 0 3 88 7 815
2017 Person with a disability 49 22 14 5 9 0 1 72 14 58
2017 Not a person with a disability 74 10 6 3 2 0 3 88 6 797

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 47 26 14 10 2 0 2 74 11 60
2018 Not a person with a disability 55 28 11 4 2 0 1 84 5 820
2017 Person with a disability 45 36 4 9 4 0 2 83 13 58
2017 Not a person with a disability 59 27 7 4 2 0 2 87 6 797

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 52 16 10 13 7 0 2 69 21 59
2018 Not a person with a disability 59 21 9 5 5 0 2 81 10 817
2017 Person with a disability 41 28 11 11 9 0 0 68 20 57
2017 Not a person with a disability 60 19 9 6 4 0 3 81 10 797

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 53 15 3 0 0 2 27 96 0 59
2018 Not a person with a disability 53 14 5 1 1 0 25 90 3 811
2017 Person with a disability 45 12 1 0 2 2 38 95 3 58
2017 Not a person with a disability 58 12 5 1 1 0 23 92 2 798

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 58 16 13 3 2 0 7 80 5 60
2018 Not a person with a disability 66 19 8 1 1 0 5 90 2 815
2017 Person with a disability 62 21 3 4 0 2 9 92 4 58
2017 Not a person with a disability 69 17 6 1 1 0 5 91 2 795

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 69 9 6 0 5 0 11 88 6 60
2018 Not a person with a disability 74 13 4 3 3 0 3 90 6 815
2017 Person with a disability 69 5 2 6 8 3 6 82 16 58
2017 Not a person with a disability 70 15 4 4 3 0 5 89 7 800

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 34 20 5 6 0 5 67 11 60
2018 Not a person with a disability 57 26 11 3 1 0 2 84 4 816
2017 Person with a disability 37 33 15 7 0 5 4 76 8 58
2017 Not a person with a disability 54 28 10 4 2 0 3 85 5 797

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 11 26 36 16 12 0 0 36 28 60
2018 Not a person with a disability 20 36 31 9 4 0 0 56 13 820
2017 Person with a disability 3 29 42 17 9 0 0 32 27 58
2017 Not a person with a disability 16 33 33 12 4 0 0 50 16 800

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 15 39 18 6 0 2 25 36 59
2018 Not a person with a disability 7 14 40 22 16 0 0 39 21 816
2017 Person with a disability 16 19 34 23 6 2 0 29 36 58
2017 Not a person with a disability 5 16 40 24 13 0 1 38 22 797

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 36 16 6 8 5 0 68 15 59
2018 Not a person with a disability 41 36 12 7 2 3 0 79 9 823
2017 Person with a disability 20 31 21 10 12 6 0 54 23 58
2017 Not a person with a disability 33 39 12 8 4 3 0 75 12 798

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 29 14 13 16 7 0 53 32 60
2018 Not a person with a disability 34 33 15 10 5 3 0 69 16 823
2017 Person with a disability 14 32 21 13 17 2 0 47 31 57
2017 Not a person with a disability 29 38 14 9 8 2 0 69 17 799
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 23 21 17 15 3 0 22 78 60
2018 Not a person with a disability 33 29 17 10 7 3 1 34 66 822
2017 Person with a disability 25 27 15 9 22 0 2 25 75 58
2017 Not a person with a disability 32 28 18 9 9 2 2 34 66 799

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 33 45
2018 Not a person with a disability 25 522
2017 Person with a disability 38 42
2017 Not a person with a disability 26 500

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 59 44
2018 Not a person with a disability 32 522
2017 Person with a disability 39 42
2017 Not a person with a disability 33 500

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 34 44
2018 Not a person with a disability 24 522
2017 Person with a disability 25 42
2017 Not a person with a disability 18 500

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 49 44
2018 Not a person with a disability 37 522
2017 Person with a disability 30 42
2017 Not a person with a disability 38 500

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 44
2018 Not a person with a disability 7 522
2017 Person with a disability 8 42
2017 Not a person with a disability 5 500

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 47 44
2018 Not a person with a disability 33 522

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 43 44
2018 Not a person with a disability 35 522
2017 Person with a disability 48 42
2017 Not a person with a disability 44 500

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Person with a disability 7 29 23 4 9 29 41
2018 Not a person with a disability 5 47 22 10 5 11 486
2017 Person with a disability 8 38 7 5 4 38 41
2017 Not a person with a disability 8 57 16 7 3 9 492

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 24 76 45
2018 Not a person with a disability 41 59 521

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 39 10 5 19 2 5 63 26 45
2018 Not a person with a disability 36 26 12 11 9 1 5 66 21 520
2017 Person with a disability 24 17 18 16 22 0 5 42 39 42
2017 Not a person with a disability 32 27 10 12 10 1 8 64 24 505

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 4 8 10 9 58 0 11 14 75 45
2018 Not a person with a disability 8 15 13 14 28 3 18 30 53 521
2017 Person with a disability 3 18 5 13 49 0 13 23 70 42
2017 Not a person with a disability 5 11 13 14 34 5 19 22 62 504

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 19 14 10 13 2 4 60 25 59
2018 Not a person with a disability 48 15 12 8 8 1 8 69 18 819
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