2018 Public Service Employee Survey Results for Micro-organizations combined by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 43 7 10 4 0 1 79 14 507
2018 First official language - French 40 39 10 5 4 0 2 81 9 373
2017 First official language - English 38 34 9 9 8 1 1 73 17 491
2017 First official language - French 44 37 7 6 4 1 1 82 11 365
2014 First official language - English 41 32 8 12 6 0 1 74 18 565
2014 First official language - French 49 30 10 7 3 0 1 79 11 507
2011 First official language - English 28 38 10 12 9 0 3 68 21 461
2011 First official language - French 39 36 12 6 4 1 3 77 11 532
2008 First official language - English 33 35 14 10 7 1 2 69 17 347
2008 First official language - French 38 38 11 7 4 0 2 77 12 343

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 54 35 5 4 2 0 0 89 6 506
2018 First official language - French 54 34 7 3 2 0 0 88 5 371
2017 First official language - English 54 31 7 4 3 0 0 86 7 490
2017 First official language - French 52 32 8 6 1 0 0 84 8 366
2014 First official language - English 51 31 7 6 4 0 0 82 10 565
2014 First official language - French 49 33 11 5 2 0 0 82 7 507
2011 First official language - English 49 31 8 8 3 0 1 81 11 460
2011 First official language - French 47 34 11 5 3 1 0 81 8 533
2008 First official language - English 41 39 12 5 3 0 0 80 8 347
2008 First official language - French 44 35 10 8 3 0 0 79 11 344

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 56 33 5 3 2 0 0 89 6 503
2018 First official language - French 55 34 6 3 2 0 0 89 5 366
2017 First official language - English 59 31 4 4 3 0 0 90 7 491
2017 First official language - French 50 36 7 4 1 0 0 87 6 366
2014 First official language - English 58 28 5 5 3 0 0 86 8 565
2014 First official language - French 54 32 7 5 1 0 0 86 7 506
2011 First official language - English 53 33 7 5 2 0 0 87 6 461
2011 First official language - French 48 33 9 6 3 0 1 82 9 533
2008 First official language - English 51 36 7 2 4 0 0 87 6 347
2008 First official language - French 50 35 7 4 3 0 0 86 7 344

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 54 30 6 6 4 0 0 84 10 506
2018 First official language - French 60 27 8 3 2 0 1 87 5 373
2017 First official language - English 55 29 6 7 4 0 0 84 11 492
2017 First official language - French 55 29 6 5 3 0 0 85 9 366
2014 First official language - English 51 29 7 7 5 0 1 80 12 564
2014 First official language - French 50 30 9 6 4 0 1 81 10 507
2011 First official language - English 48 31 8 7 4 0 1 80 12 461
2011 First official language - French 44 30 9 11 5 0 2 75 16 533

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 40 8 7 2 0 0 83 9 504
2018 First official language - French 50 34 9 5 2 0 0 85 7 368
2017 First official language - English 44 41 5 6 4 0 0 85 10 492
2017 First official language - French 46 37 9 6 2 0 0 84 8 365
2014 First official language - English 43 36 8 10 4 0 0 79 13 565
2014 First official language - French 41 38 12 6 3 0 0 80 8 507
2011 First official language - English 38 39 9 9 5 0 0 77 14 460
2011 First official language - French 40 35 12 7 5 0 0 76 12 531
2008 First official language - English 37 43 12 4 4 0 0 80 8 343
2008 First official language - French 43 33 12 8 4 0 0 76 12 344

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 34 11 9 8 1 0 72 17 503
2018 First official language - French 41 32 15 6 4 1 1 74 11 371
2017 First official language - English 37 33 11 10 8 0 0 71 19 491
2017 First official language - French 32 40 14 7 6 1 0 73 13 366
2014 First official language - English 33 33 10 15 8 1 1 67 23 565
2014 First official language - French 36 34 12 11 7 0 1 70 18 507
2011 First official language - English 30 38 11 12 9 0 1 68 21 461
2011 First official language - French 30 36 14 10 10 0 0 66 20 533

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 40 10 8 6 0 0 77 14 504
2018 First official language - French 36 43 12 6 3 0 0 79 9 372
2017 First official language - English 38 37 8 10 7 0 0 75 17 492
2017 First official language - French 34 42 12 8 4 0 0 76 12 366

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 61 31 5 2 1 0 0 92 3 504
2018 First official language - French 62 30 4 2 1 1 0 93 3 373
2017 First official language - English 57 30 5 3 4 0 0 87 7 491
2017 First official language - French 51 38 5 3 2 0 0 89 5 364
2014 First official language - English 60 28 5 4 3 0 0 89 6 564
2014 First official language - French 54 35 7 3 1 0 0 89 4 506
2011 First official language - English 52 32 7 5 2 1 1 86 7 460
2011 First official language - French 50 34 8 4 2 0 0 85 7 534
2008 First official language - English 53 37 7 1 2 0 0 90 3 346
2008 First official language - French 54 35 6 2 2 1 0 90 4 344

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 41 32 9 11 6 1 0 74 17 504
2018 First official language - French 44 36 10 5 3 0 0 81 8 373
2017 First official language - English 39 32 9 10 9 1 0 72 19 492
2017 First official language - French 39 35 14 8 4 1 0 75 12 366

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 60 30 8 2 0 0 0 90 2 498
2018 First official language - French 59 31 7 2 1 0 0 90 3 372
2017 First official language - English 63 27 6 2 2 0 0 90 3 490
2017 First official language - French 55 36 8 1 0 0 0 90 1 365
2014 First official language - English 67 23 5 3 1 0 0 91 4 565
2014 First official language - French 68 22 8 1 1 0 0 90 2 507
2011 First official language - English 63 26 6 3 1 0 0 90 4 460
2011 First official language - French 60 29 8 1 1 0 0 89 3 534

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 41 37 8 8 5 0 0 78 14 504
2018 First official language - French 45 35 10 6 3 0 0 80 10 373
2017 First official language - English 43 34 8 9 7 0 0 77 15 490
2017 First official language - French 42 36 8 11 3 1 0 78 14 365
2014 First official language - English 36 37 7 12 8 0 0 73 20 565
2014 First official language - French 36 38 12 7 6 0 1 75 13 507
2011 First official language - English 35 34 10 11 9 0 0 70 20 459
2011 First official language - French 39 35 13 7 5 0 1 74 13 532

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 41 33 14 8 4 0 0 74 11 500
2018 First official language - French 47 33 11 5 3 0 0 81 8 370
2017 First official language - English 44 34 8 7 7 0 0 78 14 489
2017 First official language - French 41 36 10 9 3 1 0 77 12 364
2014 First official language - English 40 32 10 11 6 0 1 73 17 565
2014 First official language - French 40 36 13 6 3 0 1 77 10 506

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 34 13 8 4 0 1 75 12 501
2018 First official language - French 47 31 13 5 3 0 0 78 9 370
2017 First official language - English 44 32 9 7 7 1 0 76 14 490
2017 First official language - French 43 36 13 5 3 0 0 79 8 365
2014 First official language - English 42 30 8 12 6 1 1 73 19 565
2014 First official language - French 41 39 12 4 4 0 1 80 8 507
2011 First official language - English 39 37 9 8 4 1 1 77 13 461
2011 First official language - French 40 40 11 6 3 0 0 80 9 532

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 32 9 5 3 0 0 83 8 503
2018 First official language - French 53 33 8 4 2 0 0 86 6 373
2017 First official language - English 50 33 8 6 3 0 0 83 9 489
2017 First official language - French 47 36 10 5 1 0 0 83 6 365
2014 First official language - English 52 31 7 7 4 0 0 82 11 565
2014 First official language - French 49 33 10 4 3 0 1 83 7 506
2011 First official language - English 45 38 6 7 4 0 0 84 10 461
2011 First official language - French 45 39 7 6 3 0 0 84 8 532
2008 First official language - English 43 39 11 5 2 0 0 82 7 346
2008 First official language - French 44 36 11 6 3 0 0 81 8 344

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 39 31 17 8 5 0 1 70 12 507
2018 First official language - French 42 32 14 9 3 0 0 74 12 372
2017 First official language - English 35 36 16 7 4 0 2 72 11 492
2017 First official language - French 40 34 14 8 2 0 3 76 10 366
2014 First official language - English 39 33 14 7 5 0 2 74 12 565
2014 First official language - French 41 33 14 7 3 0 1 75 10 507
2011 First official language - English 33 39 14 6 6 0 2 74 12 458
2011 First official language - French 39 33 14 8 4 0 1 73 13 533
2008 First official language - English 33 34 18 8 6 0 1 68 14 347
2008 First official language - French 33 37 17 9 4 0 0 70 13 343

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 7 20 34 24 13 1 1 38 28 505
2018 First official language - French 10 20 25 24 17 0 3 43 31 374
2017 First official language - English 8 17 36 21 13 1 3 36 26 490
2017 First official language - French 9 18 38 19 13 1 3 33 28 365
2014 First official language - English 7 19 33 20 16 1 3 38 28 565
2014 First official language - French 8 24 30 23 13 0 4 37 33 506
2011 First official language - English 10 20 35 22 10 1 3 33 31 459
2011 First official language - French 9 24 33 19 10 0 4 30 35 529
2008 First official language - English 10 20 34 23 10 1 2 34 31 347
2008 First official language - French 12 24 29 22 9 1 2 33 37 343

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 15 25 28 19 1 1 48 27 502
2018 First official language - French 7 14 28 24 22 2 3 48 22 372
2017 First official language - English 9 14 25 23 23 2 5 49 24 488
2017 First official language - French 4 18 27 22 20 4 4 47 24 365
2014 First official language - English 9 15 22 23 27 2 3 52 25 563
2014 First official language - French 5 14 26 28 21 2 4 52 20 506
2011 First official language - English 16 13 25 24 17 2 3 44 31 458
2011 First official language - French 7 16 25 26 19 2 5 48 25 531
2008 First official language - English 11 14 25 25 19 2 5 47 26 347
2008 First official language - French 9 13 27 23 21 3 5 47 23 341

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 13 28 28 19 1 1 48 24 502
2018 First official language - French 9 11 26 25 27 1 2 53 21 370
2017 First official language - English 11 12 25 24 22 2 4 49 25 490
2017 First official language - French 8 14 24 24 24 2 5 52 23 365
2014 First official language - English 10 14 25 24 22 1 4 48 25 563
2014 First official language - French 6 11 26 25 26 1 5 55 18 507
2011 First official language - English 14 17 24 23 16 1 5 42 33 456
2011 First official language - French 10 16 27 21 20 1 5 44 28 533
2008 First official language - English 11 12 27 27 20 1 2 48 24 344
2008 First official language - French 10 15 23 22 22 2 5 47 28 342

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 6 11 26 33 23 1 1 57 16 500
2018 First official language - French 5 10 26 30 26 1 1 57 16 372
2017 First official language - English 4 12 26 31 22 2 4 56 17 489
2017 First official language - French 5 11 30 27 23 1 2 51 17 365
2014 First official language - English 4 12 24 32 24 0 3 58 17 562
2014 First official language - French 3 13 27 32 21 0 4 55 17 505
2011 First official language - English 7 7 29 32 21 1 4 56 14 459
2011 First official language - French 6 17 28 28 17 1 4 47 23 532
2008 First official language - English 6 12 29 27 23 0 3 51 19 347
2008 First official language - French 9 13 32 25 18 1 2 45 22 342

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 9 20 24 25 19 1 3 45 30 501
2018 First official language - French 10 14 30 21 22 1 2 44 25 373
2017 First official language - English 12 16 25 22 19 2 4 43 30 490
2017 First official language - French 10 20 27 20 17 1 5 39 32 364
2014 First official language - English 13 18 25 18 21 1 4 41 33 564
2014 First official language - French 12 20 25 18 19 1 5 40 34 505
2011 First official language - English 19 18 24 21 13 1 4 36 39 460
2011 First official language - French 15 21 24 20 16 1 5 37 38 531
2008 First official language - English 12 18 26 21 17 1 5 41 32 345
2008 First official language - French 11 20 26 19 16 1 7 38 34 340

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 8 14 29 24 21 2 2 47 23 498
2018 First official language - French 9 15 22 25 23 3 4 51 25 374
2017 First official language - English 7 12 23 25 23 3 6 53 21 489
2017 First official language - French 7 17 29 20 19 3 4 43 26 366
2014 First official language - English 6 11 22 26 27 2 5 58 19 560
2014 First official language - French 4 14 25 29 22 2 5 54 19 507
2011 First official language - English 15 14 25 23 16 2 4 42 31 457
2011 First official language - French 10 16 24 25 17 2 6 46 29 527
2008 First official language - English 9 19 29 23 13 2 4 39 30 346
2008 First official language - French 11 17 26 23 12 4 6 39 32 343

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 9 17 27 26 19 2 1 46 26 500
2018 First official language - French 6 9 27 30 23 1 3 55 16 372
2017 First official language - English 10 11 27 24 21 2 4 48 22 491
2017 First official language - French 5 10 31 26 20 3 5 50 16 364
2014 First official language - English 10 17 28 21 21 1 2 43 27 561
2014 First official language - French 5 13 28 27 21 2 5 51 19 503
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 27 20 10 7 6 3 60 19 504
2018 First official language - French 30 29 14 10 4 8 5 68 16 371
2017 First official language - English 36 23 16 7 9 5 4 64 18 492
2017 First official language - French 28 35 14 8 5 6 5 70 14 366
2014 First official language - English 35 28 9 11 10 3 4 67 23 565
2014 First official language - French 30 27 16 9 7 5 5 64 18 507

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 28 10 11 6 1 0 74 17 505
2018 First official language - French 55 29 5 7 3 1 0 85 10 369
2017 First official language - English 51 23 9 10 7 1 0 74 17 492
2017 First official language - French 51 32 6 5 5 1 0 83 10 365
2014 First official language - English 47 24 8 11 8 0 1 72 19 565
2014 First official language - French 48 29 10 6 5 1 1 78 11 507

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 24 20 14 10 14 3 48 29 505
2018 First official language - French 20 23 16 11 7 18 6 56 23 370
2017 First official language - English 19 24 19 11 10 15 2 51 26 491
2017 First official language - French 16 29 13 12 6 19 5 59 24 365
2014 First official language - English 17 23 12 15 14 14 5 49 36 564
2014 First official language - French 18 23 18 12 7 16 5 52 25 507

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 50 32 7 8 3 0 0 82 11 501
2018 First official language - French 54 35 4 5 2 0 0 89 7 367
2017 First official language - English 53 32 5 7 3 0 0 85 10 492
2017 First official language - French 51 37 5 4 3 0 0 88 7 364
2014 First official language - English 48 32 7 8 4 0 1 81 12 565
2014 First official language - French 49 34 9 5 2 0 0 84 8 507

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 35 9 5 2 1 0 83 7 504
2018 First official language - French 49 38 8 2 2 1 1 88 4 371
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 31 9 7 4 0 2 80 12 502
2018 First official language - French 46 32 10 7 3 1 2 80 10 369
2017 First official language - English 47 31 7 7 5 0 2 80 13 492
2017 First official language - French 40 33 13 10 3 0 1 74 13 365
2014 First official language - English 42 34 9 8 5 0 2 77 13 564
2014 First official language - French 44 31 12 6 4 0 2 77 10 507
2011 First official language - English 36 35 9 10 7 1 2 73 17 460
2011 First official language - French 38 33 13 9 5 0 1 72 15 534
2008 First official language - English 33 32 11 11 9 1 3 68 21 346
2008 First official language - French 35 35 14 8 6 1 1 72 14 344

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 54 25 7 7 4 2 1 81 12 503
2018 First official language - French 50 29 7 6 3 3 2 83 10 370
2017 First official language - English 52 26 6 6 5 2 2 82 12 492
2017 First official language - French 45 30 14 3 3 3 1 78 7 365
2014 First official language - English 52 25 10 6 4 0 3 80 10 562
2014 First official language - French 50 30 9 5 4 1 3 82 9 507
2011 First official language - English 45 28 9 8 6 1 3 76 14 460
2011 First official language - French 40 31 14 6 5 2 1 73 12 534
2008 First official language - English 41 29 10 7 8 2 3 74 16 346
2008 First official language - French 41 29 13 6 6 4 1 74 12 344

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 29 7 7 5 1 1 82 11 502
2018 First official language - French 47 30 11 6 4 1 2 79 10 370
2017 First official language - English 49 31 5 6 6 1 2 82 12 491
2017 First official language - French 44 35 13 5 2 1 1 80 7 364
2014 First official language - English 47 28 10 8 4 0 2 77 13 565
2014 First official language - French 46 33 9 6 4 0 1 81 10 507
2011 First official language - English 41 31 7 10 8 0 2 74 18 458
2011 First official language - French 41 33 11 8 6 1 1 75 14 532
2008 First official language - English 36 34 10 7 9 1 3 73 17 346
2008 First official language - French 38 34 11 9 6 1 1 73 16 344

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 61 23 6 4 5 0 1 85 9 503
2018 First official language - French 58 25 7 4 3 2 2 86 7 369
2017 First official language - English 65 20 5 3 4 1 2 87 7 490
2017 First official language - French 54 29 9 3 3 1 0 85 6 366

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 27 10 6 5 0 1 79 11 502
2018 First official language - French 52 28 9 4 5 1 1 82 9 370
2017 First official language - English 57 22 6 8 6 0 2 80 14 490
2017 First official language - French 51 30 12 5 2 0 0 81 7 365
2014 First official language - English 55 24 9 6 4 0 2 80 10 564
2014 First official language - French 54 26 9 5 5 0 1 81 10 506
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 23 18 8 4 1 9 67 14 135
2018 First official language - French 40 27 11 5 3 2 13 78 9 114
2017 First official language - English 35 32 12 7 6 1 7 73 14 137
2017 First official language - French 44 30 8 7 2 0 9 81 10 110
2014 First official language - English 38 34 7 7 3 2 9 81 12 146
2014 First official language - French 36 32 10 4 2 3 12 80 7 143

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 29 13 10 7 2 0 69 17 504
2018 First official language - French 37 35 13 6 4 3 1 75 11 372
2017 First official language - English 38 30 11 8 9 3 0 70 18 492
2017 First official language - French 35 33 15 8 5 3 0 71 13 366
2014 First official language - English 38 31 9 10 8 4 0 72 19 565
2014 First official language - French 37 33 14 7 6 3 0 72 13 505
2011 First official language - English 31 27 16 11 11 4 0 60 23 459
2011 First official language - French 30 32 14 10 8 5 1 66 19 529

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 30 13 12 9 0 0 66 22 502
2018 First official language - French 40 33 12 6 5 3 1 76 12 372
2017 First official language - English 38 28 12 11 9 1 0 67 21 489
2017 First official language - French 36 30 16 10 5 2 0 68 16 366
2014 First official language - English 37 31 10 12 9 1 1 69 21 564
2014 First official language - French 36 31 17 8 7 1 0 68 15 505
2011 First official language - English 29 27 15 11 17 1 1 57 28 459
2011 First official language - French 29 33 16 9 8 3 1 64 19 530
2008 First official language - English 30 26 17 10 13 2 2 58 24 345
2008 First official language - French 34 31 15 9 8 2 1 67 17 343

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 30 16 17 11 3 0 55 28 503
2018 First official language - French 30 34 16 9 5 4 1 67 15 370
2017 First official language - English 28 30 13 12 12 4 0 61 25 491
2017 First official language - French 30 32 16 12 5 3 0 65 18 365
2014 First official language - English 30 30 13 15 10 2 1 61 26 564
2014 First official language - French 27 34 18 10 6 5 0 65 16 507
2011 First official language - English 21 28 17 15 15 3 1 50 32 461
2011 First official language - French 22 39 18 11 6 4 0 64 17 530
2008 First official language - English 21 33 14 16 10 5 1 58 28 347
2008 First official language - French 26 35 19 9 6 4 1 64 16 344

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 32 16 17 10 2 0 56 27 504
2018 First official language - French 29 37 13 12 7 1 1 68 19 372
2017 First official language - English 27 32 11 17 11 1 1 60 28 492
2017 First official language - French 29 37 13 12 7 2 0 67 19 365
2014 First official language - English 30 30 12 15 11 1 1 61 27 565
2014 First official language - French 26 33 17 14 7 2 0 61 22 507
2011 First official language - English 19 29 11 22 17 2 1 49 40 461
2011 First official language - French 22 37 16 14 8 3 0 61 23 531
2008 First official language - English 21 35 12 18 12 1 0 57 30 347
2008 First official language - French 26 37 14 14 7 1 0 64 21 343
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 42 12 10 5 0 0 73 15 501
2018 First official language - French 35 44 11 9 1 1 0 79 10 372
2017 First official language - English 37 39 8 9 7 0 0 77 15 492
2017 First official language - French 37 38 15 7 2 1 0 75 10 366
2014 First official language - English 41 36 10 7 5 1 0 78 12 565
2014 First official language - French 37 41 13 6 3 1 0 78 9 507
2011 First official language - English 31 32 14 12 9 1 1 64 21 459
2011 First official language - French 35 39 12 8 4 2 0 76 12 531

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 34 10 11 4 2 1 74 16 502
2018 First official language - French 43 31 11 8 4 1 2 76 12 373
2017 First official language - English 44 29 11 8 3 3 1 77 12 492
2017 First official language - French 40 33 12 9 4 1 1 74 14 365
2014 First official language - English 47 30 8 6 5 2 1 80 11 565
2014 First official language - French 44 31 10 8 5 1 1 77 13 507
2011 First official language - English 41 27 10 9 7 4 2 73 17 459
2011 First official language - French 40 32 10 6 8 3 1 75 15 531
2008 First official language - English 38 30 11 8 7 4 2 72 16 347
2008 First official language - French 39 34 9 9 5 3 0 76 15 344

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 30 16 10 5 2 0 68 16 503
2018 First official language - French 40 36 13 6 3 2 0 77 10 371

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 20 19 12 13 11 2 50 28 503
2018 First official language - French 25 24 14 9 9 13 7 61 22 372
2017 First official language - English 26 19 15 12 14 11 4 53 30 491
2017 First official language - French 20 20 19 11 11 13 5 49 27 366
2014 First official language - English 22 20 15 12 14 10 6 50 32 565
2014 First official language - French 22 15 18 13 11 13 8 47 30 507
2011 First official language - English 16 21 18 14 14 12 5 45 34 460
2011 First official language - French 21 19 18 12 11 14 6 50 28 529

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 29 15 15 8 3 0 61 24 499
2018 First official language - French 38 36 11 7 4 4 0 77 12 372
2017 First official language - English 34 29 11 11 9 4 1 67 21 491
2017 First official language - French 40 33 12 8 2 5 0 77 11 365
2014 First official language - English 35 28 10 13 10 4 1 65 24 563
2014 First official language - French 39 31 14 8 3 4 0 73 12 506
2011 First official language - English 23 30 12 13 17 3 2 56 32 460
2011 First official language - French 33 29 15 10 9 3 1 65 20 533
2008 First official language - English 30 32 14 12 10 1 1 63 22 347
2008 First official language - French 33 38 14 6 7 2 0 73 13 344

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 23 14 14 23 3 4 44 41 503
2018 First official language - French 18 23 15 15 17 4 8 47 36 372
2017 First official language - English 20 20 9 18 21 5 7 45 45 489
2017 First official language - French 18 20 15 16 19 4 7 44 39 365
2014 First official language - English 17 18 14 15 26 1 9 39 45 565
2014 First official language - French 15 19 13 19 21 3 10 40 45 507
2011 First official language - English 9 18 13 20 30 2 7 30 56 461
2011 First official language - French 11 17 16 19 26 2 9 31 50 534
2008 First official language - English 12 20 14 19 27 2 7 35 50 344
2008 First official language - French 11 22 17 17 25 3 5 36 46 342

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 41 15 8 5 1 0 71 13 503
2018 First official language - French 40 36 15 4 3 2 0 78 7 372
2017 First official language - English 35 35 13 10 5 1 1 72 15 490
2017 First official language - French 30 41 16 6 4 3 0 73 10 364

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 33 14 4 3 3 0 78 7 502
2018 First official language - French 55 30 8 4 1 2 0 86 5 372
2017 First official language - English 48 27 13 6 3 3 1 78 9 490
2017 First official language - French 44 37 12 3 1 3 1 84 4 366
2014 First official language - English 49 28 9 6 4 4 1 81 10 565
2014 First official language - French 45 34 12 2 1 4 2 84 3 507

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 33 8 7 3 1 0 82 11 505
2018 First official language - French 57 32 7 2 1 1 0 89 4 373
2017 First official language - English 49 33 8 5 3 1 0 83 9 489
2017 First official language - French 49 38 8 3 1 1 0 88 4 364
2014 First official language - English 49 28 9 8 3 1 0 79 12 565
2014 First official language - French 45 38 11 2 2 1 1 85 4 506
2011 First official language - English 40 35 10 7 6 2 0 76 13 458
2011 First official language - French 40 36 14 5 3 2 0 77 8 532

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 57 28 7 5 3 0 0 85 8 504
2018 First official language - French 64 28 5 2 1 0 0 92 3 371
2017 First official language - English 56 30 6 4 4 0 0 86 8 489
2017 First official language - French 54 34 7 3 1 0 0 89 4 364
2014 First official language - English 57 30 5 5 4 0 0 86 9 565
2014 First official language - French 57 30 8 3 2 0 0 87 5 507
2011 First official language - English 48 30 10 4 6 0 0 79 11 458
2011 First official language - French 48 33 9 6 4 0 0 81 10 532
2008 First official language - English 45 30 11 7 7 0 0 76 14 346
2008 First official language - French 45 37 9 4 3 0 1 83 8 343

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 44 28 13 8 7 0 0 72 15 506
2018 First official language - French 54 27 10 6 3 0 0 81 9 373
2017 First official language - English 47 26 12 8 7 1 0 73 15 490
2017 First official language - French 47 28 16 5 3 0 0 75 9 365
2014 First official language - English 43 27 13 8 8 1 0 71 16 565
2014 First official language - French 42 29 16 8 4 1 0 72 12 506
2011 First official language - English 33 25 16 13 12 1 0 59 25 461
2011 First official language - French 36 33 16 6 8 1 0 70 14 531

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 28 12 8 6 0 0 74 14 504
2018 First official language - French 52 31 10 5 2 0 0 83 7 366
2017 First official language - English 47 28 10 9 6 0 0 76 15 490
2017 First official language - French 46 32 15 4 3 0 0 78 7 364
2014 First official language - English 44 27 10 12 6 0 0 71 19 564
2014 First official language - French 42 33 14 7 3 0 0 75 10 507
2011 First official language - English 34 29 14 12 11 0 0 63 23 459
2011 First official language - French 34 37 13 9 6 1 0 72 14 530
2008 First official language - English 39 29 14 12 5 0 0 68 17 347
2008 First official language - French 38 37 12 7 5 1 0 75 12 343

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 26 13 11 10 2 1 65 21 504
2018 First official language - French 48 20 17 7 7 1 0 69 14 373
2017 First official language - English 40 21 15 10 10 3 1 64 21 490
2017 First official language - French 44 20 19 8 6 2 0 66 15 365
2014 First official language - English 40 19 14 12 10 2 2 62 24 564
2014 First official language - French 40 18 16 11 9 3 2 62 21 507
2011 First official language - English 32 20 16 14 14 3 1 54 29 461
2011 First official language - French 34 26 15 10 10 4 1 64 20 530
2008 First official language - English 29 23 16 16 10 5 1 56 28 346
2008 First official language - French 35 23 17 11 11 3 0 59 23 344
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 First official language - English 28 33 40 506
2018 First official language - French 26 40 34 374
2017 First official language - English 29 35 37 492
2017 First official language - French 27 41 32 364
2014 First official language - English 30 35 35 565
2014 First official language - French 33 36 31 507
2011 First official language - English 36 30 34 461
2011 First official language - French 32 40 28 534

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 First official language - English 12 11 52 6 13 7 143
2018 First official language - French 12 11 63 4 5 5 100
2017 First official language - English 12 11 47 6 18 6 143
2017 First official language - French 14 12 60 4 6 5 102
2014 First official language - English 16 11 51 11 9999 11 171
2014 First official language - French 18 8 59 4 9999 11 165
2011 First official language - English 16 7 56 9 9999 12 166
2011 First official language - French 20 9 61 4 9999 5 171
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 16 84 505
2018 First official language - French 10 90 371

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 55 82
2018 First official language - French 48 39

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 59 82
2018 First official language - French 57 39

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 First official language - English 51 81
2018 First official language - French 41 39

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 First official language - English 47 81
2018 First official language - French 32 39

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 First official language - English 45 81
2018 First official language - French 47 39

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 First official language - English 37 81
2018 First official language - French 45 39

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 First official language - English 41 81
2018 First official language - French 32 39

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 First official language - English 53 81
2018 First official language - French 57 39

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 First official language - English 41 81
2018 First official language - French 34 39

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 81
2018 First official language - French 0 39

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 First official language - English 44 81
2018 First official language - French 26 39

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 First official language - English 21 81
2018 First official language - French 23 39

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 81
2018 First official language - French 15 39

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 69 82
2018 First official language - French 58 39

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 30 82
2018 First official language - French 31 39

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 7 82
2018 First official language - French 12 39

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 21 82
2018 First official language - French 25 39

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 20 77
2018 First official language - French 25 37

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 16 77
2018 First official language - French 17 37

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 77
2018 First official language - French 17 37

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 34 77
2018 First official language - French 25 37

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 46 77
2018 First official language - French 39 37

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 55 77
2018 First official language - French 42 37

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 18 77
2018 First official language - French 13 37

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 13 21 6 9 25 5 48 22 504
2018 First official language - French 25 16 12 5 3 27 11 67 13 372
2017 First official language - English 21 13 17 8 7 24 9 51 23 492
2017 First official language - French 19 14 15 6 4 28 14 58 17 365
2014 First official language - English 21 13 15 9 7 26 8 52 24 563
2014 First official language - French 20 13 15 7 4 28 12 55 19 507

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 27 18 6 7 10 0 66 14 503
2018 First official language - French 43 28 13 3 2 9 1 79 6 370
2017 First official language - English 37 21 16 8 6 11 1 65 16 492
2017 First official language - French 34 26 18 3 5 12 1 69 9 366
2014 First official language - English 34 23 17 8 6 11 1 65 16 564
2014 First official language - French 33 28 17 5 3 11 3 71 9 507
2011 First official language - English 32 26 21 7 5 8 1 63 13 459
2011 First official language - French 35 35 14 5 4 6 1 75 10 530
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 8 92 506
2018 First official language - French 2 98 374

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 39
2018 First official language - French 0 10

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 First official language - English 16 39
2018 First official language - French 0 10

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 39
2018 First official language - French 0 10

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 39
2018 First official language - French 0 10

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 49 39
2018 First official language - French 50 10

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 38
2018 First official language - French 0 10

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 38
2018 First official language - French 0 10

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 38
2018 First official language - French 0 10

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 15 38
2018 First official language - French 0 10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 11 23 3 4 33 6 51 12 505
2018 First official language - French 27 15 11 1 2 35 9 76 5 372
2017 First official language - English 18 12 17 3 4 33 13 56 12 492
2017 First official language - French 22 13 13 2 1 36 13 68 6 366
2014 First official language - English 19 11 19 2 4 33 11 55 11 564
2014 First official language - French 22 14 13 2 2 34 14 68 8 506

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 26 17 5 4 13 1 70 10 504
2018 First official language - French 44 27 12 2 2 12 1 82 4 372
2017 First official language - English 35 24 16 3 3 15 4 73 8 490
2017 First official language - French 39 26 13 3 2 15 2 79 6 364
2014 First official language - English 38 22 17 4 3 14 1 72 8 565
2014 First official language - French 34 29 14 2 2 16 3 78 5 504
2011 First official language - English 38 28 16 6 3 9 1 73 10 461
2011 First official language - French 41 32 13 3 2 9 0 80 5 532
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 31 18 9 14 0 2 58 23 503
2018 First official language - French 32 23 19 13 11 0 2 57 24 373
2017 First official language - English 32 26 17 13 11 0 2 59 24 491
2017 First official language - French 29 25 16 11 13 1 5 58 25 364

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 32 25 14 9 0 1 52 23 503
2018 First official language - French 21 32 23 14 9 0 1 53 24 372
2017 First official language - English 20 30 26 12 9 1 1 51 22 492
2017 First official language - French 17 30 28 14 10 0 1 47 24 364

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 29 19 9 6 0 1 65 15 501
2018 First official language - French 32 32 16 11 7 0 1 66 18 370
2017 First official language - English 35 29 21 7 6 0 2 65 13 491
2017 First official language - French 25 35 20 12 5 1 3 62 17 365

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 22 24 14 12 1 1 48 27 502
2018 First official language - French 26 25 23 13 13 0 1 51 26 372
2017 First official language - English 26 21 21 16 12 2 2 49 29 489
2017 First official language - French 21 25 24 16 12 0 3 47 29 364

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 23 13 5 4 0 3 77 10 501
2018 First official language - French 55 19 12 6 3 0 5 78 10 371
2017 First official language - English 50 24 10 4 5 1 6 79 10 489
2017 First official language - French 47 20 13 7 3 1 9 74 12 364

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 29 19 7 7 0 1 66 14 503
2018 First official language - French 48 25 13 7 6 0 1 74 13 373
2017 First official language - English 36 30 20 9 5 0 0 66 14 487
2017 First official language - French 40 28 17 10 4 0 0 69 14 364

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 35 18 7 6 1 1 69 13 499
2018 First official language - French 40 31 15 7 4 0 2 73 11 372
2017 First official language - English 37 28 16 9 6 0 2 67 16 489
2017 First official language - French 38 34 18 7 2 0 1 73 9 364

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 34 20 10 6 0 1 63 16 501
2018 First official language - French 37 31 16 10 5 0 1 69 15 372
2017 First official language - English 31 30 21 9 7 0 1 62 16 489
2017 First official language - French 31 31 20 12 5 1 1 63 17 365

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 34 17 11 6 0 0 67 16 499
2018 First official language - French 41 30 13 11 4 0 1 72 15 372
2017 First official language - English 38 27 16 9 8 0 1 66 18 488
2017 First official language - French 34 35 18 8 4 0 1 69 13 364

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 36 13 7 3 1 1 76 10 497
2018 First official language - French 42 33 13 8 2 0 1 77 10 369
2017 First official language - English 39 33 14 8 3 1 2 74 12 487
2017 First official language - French 39 35 17 6 3 0 0 74 10 364

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 62 21 11 3 2 0 1 84 5 491
2018 First official language - French 66 20 8 3 1 0 2 88 4 373
2017 First official language - English 67 19 7 4 1 0 1 88 5 491
2017 First official language - French 65 19 9 3 3 0 1 85 7 365

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 79 11 5 2 1 0 3 92 3 497
2018 First official language - French 78 11 5 0 0 1 5 94 1 370

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 71 14 5 4 4 0 2 87 8 498
2018 First official language - French 77 7 7 2 3 1 4 88 5 373
2017 First official language - English 69 14 8 4 3 0 2 85 8 489
2017 First official language - French 78 8 6 2 2 0 4 89 4 365

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 53 29 11 4 2 0 0 83 6 505
2018 First official language - French 58 24 10 4 2 0 2 84 5 372
2017 First official language - English 56 29 7 4 2 0 2 87 6 491
2017 First official language - French 60 24 7 4 2 0 3 87 6 364

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 56 21 9 6 6 0 2 78 13 501
2018 First official language - French 62 19 10 4 3 0 3 83 7 372
2017 First official language - English 54 21 10 7 5 0 2 78 12 491
2017 First official language - French 66 16 7 5 3 0 3 84 9 363

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 54 14 5 1 0 1 25 91 2 497
2018 First official language - French 53 14 6 1 1 0 26 90 2 370
2017 First official language - English 56 12 4 1 1 0 26 91 3 490
2017 First official language - French 60 13 4 0 1 0 21 93 1 365

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 63 20 9 2 1 0 5 87 3 503
2018 First official language - French 70 16 6 1 1 0 5 91 2 369
2017 First official language - English 67 19 7 2 1 0 5 90 3 489
2017 First official language - French 72 14 5 1 1 0 6 92 2 364

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 69 14 5 4 4 1 3 86 8 502
2018 First official language - French 79 11 4 2 1 0 4 93 3 370
2017 First official language - English 66 15 5 5 4 1 4 85 9 492
2017 First official language - French 75 12 3 3 1 0 6 93 4 366

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 53 29 12 3 2 0 2 83 5 500
2018 First official language - French 60 22 12 3 2 0 2 83 5 373
2017 First official language - English 51 29 11 3 2 1 3 84 5 490
2017 First official language - French 55 26 10 4 1 0 3 84 6 365

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 34 33 8 5 0 0 54 13 506
2018 First official language - French 20 37 29 11 3 0 0 57 14 372
2017 First official language - English 15 34 34 11 6 0 0 49 17 492
2017 First official language - French 17 32 33 13 3 0 1 50 17 366

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 8 15 41 22 13 0 0 36 23 505
2018 First official language - French 6 13 40 22 19 0 0 41 20 367
2017 First official language - English 7 17 40 23 11 0 1 35 24 492
2017 First official language - French 5 15 38 26 15 1 1 41 20 363

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 36 13 8 3 2 0 76 11 505
2018 First official language - French 43 35 11 6 1 5 0 82 7 374
2017 First official language - English 34 37 13 8 6 3 0 72 14 492
2017 First official language - French 32 39 13 8 4 5 0 75 12 365

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 32 14 12 8 3 0 65 20 506
2018 First official language - French 37 35 14 8 3 3 0 74 12 374
2017 First official language - English 29 35 13 10 11 2 0 66 21 491
2017 First official language - French 28 41 16 9 4 2 0 70 14 365
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 29 18 11 7 4 1 32 68 506
2018 First official language - French 34 29 16 12 8 1 1 35 65 373
2017 First official language - English 30 28 18 8 10 2 2 32 68 491
2017 First official language - French 34 25 18 9 10 2 1 36 64 366

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 27 329
2018 First official language - French 22 238
2017 First official language - English 28 319
2017 First official language - French 26 221

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 34 328
2018 First official language - French 34 238
2017 First official language - English 32 319
2017 First official language - French 36 221

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 26 328
2018 First official language - French 22 238
2017 First official language - English 17 319
2017 First official language - French 20 221

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 36 328
2018 First official language - French 42 238
2017 First official language - English 35 319
2017 First official language - French 40 221

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 328
2018 First official language - French 9 238
2017 First official language - English 4 319
2017 First official language - French 8 221

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 32 328
2018 First official language - French 36 238

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 37 328
2018 First official language - French 35 238
2017 First official language - English 44 319
2017 First official language - French 45 221

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 First official language - English 5 43 24 10 6 12 307
2018 First official language - French 5 51 18 9 4 13 223
2017 First official language - English 9 55 17 6 4 9 312
2017 First official language - French 8 56 12 8 2 15 219

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 39 61 330
2018 First official language - French 39 61 236

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 30 14 11 8 1 4 65 21 328
2018 First official language - French 37 22 10 10 12 1 8 65 24 237
2017 First official language - English 31 25 10 14 12 1 7 61 28 323
2017 First official language - French 32 26 12 10 10 1 9 64 22 222

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 7 17 17 10 30 3 16 30 49 329
2018 First official language - French 9 12 8 19 31 3 18 26 63 237
2017 First official language - English 7 11 12 13 33 4 20 24 60 323
2017 First official language - French 4 12 13 13 37 4 17 20 64 222

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 14 12 7 6 2 7 72 15 504
2018 First official language - French 42 15 14 10 11 0 8 63 23 372
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