2018 Public Service Employee Survey Results for Micro-organizations combined by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 41 10 9 5 0 2 76 14 411
2018 3 to 10 years in current department or agency 39 43 7 7 3 0 2 83 10 329
2018 11 to 20 years in current department or agency 42 36 11 7 3 0 1 79 10 91
2018 More than 20 years in current department or agency 41 47 6 3 3 0 0 88 6 34
2017 Less than 3 years in current department or agency 37 36 9 9 6 2 1 75 15 329
2017 3 to 10 years in current department or agency 41 35 8 9 6 0 0 77 15 367
2017 11 to 20 years in current department or agency 45 32 9 7 7 0 1 77 13 98
2017 More than 20 years in current department or agency 54 38 6 2 0 0 0 92 2 41
2014 Less than 3 years in current department or agency 43 32 8 13 2 0 2 77 15 304
2014 3 to 10 years in current department or agency 45 29 11 9 5 0 1 74 14 540
2014 11 to 20 years in current department or agency 48 32 6 7 8 0 0 79 14 145
2014 More than 20 years in current department or agency 56 35 4 4 2 0 0 90 6 52

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 33 6 5 3 0 0 86 8 409
2018 3 to 10 years in current department or agency 56 36 5 2 1 0 0 92 3 329
2018 11 to 20 years in current department or agency 56 30 7 5 2 0 0 86 7 90
2018 More than 20 years in current department or agency 49 48 3 0 0 0 0 97 0 34
2017 Less than 3 years in current department or agency 57 30 8 3 2 0 0 87 5 329
2017 3 to 10 years in current department or agency 50 33 8 7 2 0 0 83 9 367
2017 11 to 20 years in current department or agency 51 30 9 5 5 0 1 82 9 98
2017 More than 20 years in current department or agency 73 21 2 2 2 0 0 94 4 41
2014 Less than 3 years in current department or agency 50 38 8 4 1 0 0 87 5 304
2014 3 to 10 years in current department or agency 50 31 10 6 4 0 0 80 10 540
2014 11 to 20 years in current department or agency 46 32 10 8 4 0 0 79 12 145
2014 More than 20 years in current department or agency 65 21 10 2 2 0 0 87 4 52

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 34 5 4 3 0 0 88 7 402
2018 3 to 10 years in current department or agency 57 33 5 3 1 0 0 90 4 328
2018 11 to 20 years in current department or agency 60 28 7 2 3 0 0 88 5 90
2018 More than 20 years in current department or agency 55 39 6 0 0 0 0 94 0 34
2017 Less than 3 years in current department or agency 55 35 4 4 1 0 1 91 5 330
2017 3 to 10 years in current department or agency 53 34 6 5 3 0 0 87 8 367
2017 11 to 20 years in current department or agency 58 25 9 4 4 0 0 83 8 98
2017 More than 20 years in current department or agency 75 20 5 0 0 0 0 95 0 41
2014 Less than 3 years in current department or agency 57 30 7 5 2 0 0 87 6 304
2014 3 to 10 years in current department or agency 56 31 6 5 3 0 0 86 8 539
2014 11 to 20 years in current department or agency 55 32 4 6 3 0 0 88 8 145
2014 More than 20 years in current department or agency 69 25 2 4 0 0 0 94 4 52

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 26 7 5 4 0 1 83 10 411
2018 3 to 10 years in current department or agency 60 27 6 4 2 0 0 87 7 328
2018 11 to 20 years in current department or agency 45 40 4 7 3 1 0 85 10 91
2018 More than 20 years in current department or agency 51 38 8 0 3 0 0 89 3 34
2017 Less than 3 years in current department or agency 59 25 6 5 3 1 0 85 8 330
2017 3 to 10 years in current department or agency 51 33 4 7 4 0 0 85 11 367
2017 11 to 20 years in current department or agency 52 27 9 8 5 0 0 79 12 99
2017 More than 20 years in current department or agency 57 30 5 7 0 0 0 88 7 41
2014 Less than 3 years in current department or agency 59 24 6 7 2 0 2 85 9 304
2014 3 to 10 years in current department or agency 49 30 9 6 5 0 1 80 11 539
2014 11 to 20 years in current department or agency 47 28 9 6 10 0 1 75 16 145
2014 More than 20 years in current department or agency 42 46 4 6 2 0 0 88 8 52

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 37 9 6 2 0 0 83 8 407
2018 3 to 10 years in current department or agency 48 36 8 7 1 0 0 84 8 328
2018 11 to 20 years in current department or agency 44 41 5 6 3 1 0 86 9 89
2018 More than 20 years in current department or agency 51 43 3 3 0 0 0 94 3 33
2017 Less than 3 years in current department or agency 49 36 6 5 2 1 0 86 7 330
2017 3 to 10 years in current department or agency 40 42 8 6 4 0 0 82 10 366
2017 11 to 20 years in current department or agency 46 37 5 6 6 0 0 83 12 99
2017 More than 20 years in current department or agency 48 46 4 0 2 0 0 94 2 41
2014 Less than 3 years in current department or agency 43 41 8 5 2 0 0 85 7 304
2014 3 to 10 years in current department or agency 41 36 10 10 4 0 0 77 13 540
2014 11 to 20 years in current department or agency 45 32 12 8 3 0 0 77 11 145
2014 More than 20 years in current department or agency 58 27 10 6 0 0 0 85 6 52

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 32 11 7 6 1 0 76 13 407
2018 3 to 10 years in current department or agency 38 31 15 9 6 0 0 69 15 327
2018 11 to 20 years in current department or agency 34 36 12 12 6 0 0 70 18 91
2018 More than 20 years in current department or agency 29 45 9 9 8 0 0 73 17 34
2017 Less than 3 years in current department or agency 40 37 12 5 4 1 0 78 9 330
2017 3 to 10 years in current department or agency 32 34 13 11 10 0 0 66 21 367
2017 11 to 20 years in current department or agency 30 39 7 13 10 0 0 70 24 98
2017 More than 20 years in current department or agency 36 45 9 4 7 0 0 81 10 41
2014 Less than 3 years in current department or agency 45 30 12 8 3 1 1 76 11 304
2014 3 to 10 years in current department or agency 32 34 11 14 9 0 1 67 22 540
2014 11 to 20 years in current department or agency 25 37 8 19 11 0 1 62 30 145
2014 More than 20 years in current department or agency 38 44 10 4 2 0 2 84 6 52

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 41 11 6 6 0 0 77 12 409
2018 3 to 10 years in current department or agency 35 42 9 10 3 1 0 78 13 327
2018 11 to 20 years in current department or agency 40 41 11 3 4 0 0 81 8 91
2018 More than 20 years in current department or agency 38 38 15 3 6 0 0 76 9 34
2017 Less than 3 years in current department or agency 38 40 11 6 5 1 0 79 11 330
2017 3 to 10 years in current department or agency 35 39 8 12 6 0 0 74 18 367
2017 11 to 20 years in current department or agency 34 38 14 7 8 0 0 72 15 99
2017 More than 20 years in current department or agency 46 46 0 5 2 0 0 92 8 41

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 32 4 2 1 1 0 92 3 409
2018 3 to 10 years in current department or agency 62 30 4 3 0 0 0 93 3 327
2018 11 to 20 years in current department or agency 61 31 4 3 0 1 0 93 3 91
2018 More than 20 years in current department or agency 72 28 0 0 0 0 0 100 0 35
2017 Less than 3 years in current department or agency 58 32 5 3 1 1 1 91 4 329
2017 3 to 10 years in current department or agency 52 35 5 3 4 0 0 87 8 366
2017 11 to 20 years in current department or agency 51 32 6 5 7 0 0 82 12 98
2017 More than 20 years in current department or agency 72 26 2 0 0 0 0 98 0 41
2014 Less than 3 years in current department or agency 63 31 3 3 1 0 0 93 4 304
2014 3 to 10 years in current department or agency 55 31 7 5 2 1 0 86 7 539
2014 11 to 20 years in current department or agency 53 32 7 1 6 0 1 87 6 145
2014 More than 20 years in current department or agency 73 25 2 0 0 0 0 98 0 52

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 33 9 8 4 0 0 79 13 409
2018 3 to 10 years in current department or agency 41 36 11 8 5 0 0 76 13 327
2018 11 to 20 years in current department or agency 42 32 7 11 6 2 0 76 17 91
2018 More than 20 years in current department or agency 34 40 9 14 3 0 0 74 17 35
2017 Less than 3 years in current department or agency 46 32 11 5 4 1 0 79 9 330
2017 3 to 10 years in current department or agency 34 35 11 11 8 0 0 69 19 367
2017 11 to 20 years in current department or agency 34 35 7 16 9 0 0 69 24 99
2017 More than 20 years in current department or agency 49 31 7 3 10 0 0 80 13 41

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 31 7 3 1 0 0 89 4 408
2018 3 to 10 years in current department or agency 61 30 8 2 0 0 0 90 2 323
2018 11 to 20 years in current department or agency 66 24 9 1 0 0 0 90 1 89
2018 More than 20 years in current department or agency 56 41 3 0 0 0 0 97 0 35
2017 Less than 3 years in current department or agency 61 30 7 1 1 0 0 91 2 329
2017 3 to 10 years in current department or agency 57 31 8 2 1 0 0 89 3 366
2017 11 to 20 years in current department or agency 61 31 4 0 3 0 0 93 3 98
2017 More than 20 years in current department or agency 66 29 5 0 0 0 0 95 0 41
2014 Less than 3 years in current department or agency 72 19 6 2 1 0 0 92 2 304
2014 3 to 10 years in current department or agency 65 24 8 2 1 0 0 89 4 540
2014 11 to 20 years in current department or agency 66 28 5 1 1 0 0 93 2 145
2014 More than 20 years in current department or agency 79 19 2 0 0 0 0 98 0 52

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 36 10 6 3 0 0 80 9 409
2018 3 to 10 years in current department or agency 42 35 9 7 6 0 0 77 14 327
2018 11 to 20 years in current department or agency 45 32 6 13 5 0 0 77 17 91
2018 More than 20 years in current department or agency 42 49 3 3 3 0 0 91 6 35
2017 Less than 3 years in current department or agency 47 31 10 8 4 1 0 79 12 329
2017 3 to 10 years in current department or agency 38 38 7 11 6 0 0 76 17 366
2017 11 to 20 years in current department or agency 37 37 8 8 10 0 0 74 18 98
2017 More than 20 years in current department or agency 56 32 7 5 0 0 0 88 5 41
2014 Less than 3 years in current department or agency 43 38 8 5 4 0 1 82 10 304
2014 3 to 10 years in current department or agency 33 37 11 11 8 0 0 70 19 540
2014 11 to 20 years in current department or agency 31 39 8 14 8 0 0 70 22 145
2014 More than 20 years in current department or agency 42 40 6 10 2 0 0 83 12 52

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 31 13 6 3 0 0 78 9 407
2018 3 to 10 years in current department or agency 43 33 13 7 3 0 0 77 11 324
2018 11 to 20 years in current department or agency 39 34 16 7 4 0 0 73 11 90
2018 More than 20 years in current department or agency 35 41 12 12 0 0 0 76 12 34
2017 Less than 3 years in current department or agency 48 31 11 6 3 1 0 80 9 328
2017 3 to 10 years in current department or agency 40 37 6 11 7 0 0 77 17 366
2017 11 to 20 years in current department or agency 39 33 12 7 9 0 0 72 16 97
2017 More than 20 years in current department or agency 45 42 11 0 2 0 0 87 2 41
2014 Less than 3 years in current department or agency 48 32 11 7 1 0 1 81 8 304
2014 3 to 10 years in current department or agency 38 35 11 8 6 0 1 74 15 539
2014 11 to 20 years in current department or agency 38 32 10 13 6 0 1 70 19 145
2014 More than 20 years in current department or agency 40 37 15 4 2 0 2 78 6 52

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 33 13 6 4 0 1 76 11 405
2018 3 to 10 years in current department or agency 44 31 14 7 3 0 0 75 10 326
2018 11 to 20 years in current department or agency 38 42 8 11 2 0 0 79 13 91
2018 More than 20 years in current department or agency 50 33 9 9 0 0 0 82 9 34
2017 Less than 3 years in current department or agency 49 33 10 3 4 1 0 83 7 329
2017 3 to 10 years in current department or agency 40 32 13 8 6 0 0 72 15 366
2017 11 to 20 years in current department or agency 39 37 7 9 9 0 0 75 18 98
2017 More than 20 years in current department or agency 46 37 16 0 0 0 0 84 0 41
2014 Less than 3 years in current department or agency 50 31 9 6 3 0 1 82 9 304
2014 3 to 10 years in current department or agency 39 35 10 11 5 0 1 75 15 540
2014 11 to 20 years in current department or agency 39 33 11 8 7 1 1 73 15 145
2014 More than 20 years in current department or agency 44 42 8 4 2 0 0 87 6 52

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 30 9 4 2 0 0 84 7 409
2018 3 to 10 years in current department or agency 50 34 8 5 2 0 0 85 7 327
2018 11 to 20 years in current department or agency 50 33 9 4 4 0 0 83 8 91
2018 More than 20 years in current department or agency 49 42 6 3 0 0 0 91 3 34
2017 Less than 3 years in current department or agency 56 28 8 6 1 0 0 84 7 329
2017 3 to 10 years in current department or agency 42 40 9 7 3 0 0 82 10 365
2017 11 to 20 years in current department or agency 48 35 10 2 4 0 0 83 7 98
2017 More than 20 years in current department or agency 56 35 9 0 0 0 0 91 0 41
2014 Less than 3 years in current department or agency 54 36 5 4 1 0 0 90 5 304
2014 3 to 10 years in current department or agency 49 31 10 7 4 0 1 80 10 539
2014 11 to 20 years in current department or agency 50 30 12 3 4 0 0 80 8 145
2014 More than 20 years in current department or agency 62 29 6 4 0 0 0 90 4 52

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 31 13 8 4 0 1 74 13 410
2018 3 to 10 years in current department or agency 38 34 14 9 4 0 0 73 13 328
2018 11 to 20 years in current department or agency 40 25 26 6 3 0 0 65 9 91
2018 More than 20 years in current department or agency 34 32 29 3 2 0 0 66 5 35
2017 Less than 3 years in current department or agency 41 33 15 6 3 1 2 75 9 330
2017 3 to 10 years in current department or agency 34 38 14 8 4 0 2 73 13 367
2017 11 to 20 years in current department or agency 36 34 17 9 1 0 3 72 10 99
2017 More than 20 years in current department or agency 39 27 22 5 2 0 4 69 8 41
2014 Less than 3 years in current department or agency 44 31 14 6 4 0 2 77 9 304
2014 3 to 10 years in current department or agency 39 36 14 6 4 0 2 76 10 540
2014 11 to 20 years in current department or agency 36 35 12 10 5 0 3 73 15 145
2014 More than 20 years in current department or agency 46 21 19 10 2 0 2 69 12 52

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 19 29 25 17 1 3 43 27 411
2018 3 to 10 years in current department or agency 9 19 33 25 13 0 1 38 29 328
2018 11 to 20 years in current department or agency 9 17 31 26 18 0 0 43 26 91
2018 More than 20 years in current department or agency 10 32 32 18 9 0 0 26 42 34
2017 Less than 3 years in current department or agency 6 14 36 23 15 2 4 41 21 329
2017 3 to 10 years in current department or agency 10 19 38 18 13 0 2 31 30 366
2017 11 to 20 years in current department or agency 12 20 34 20 9 0 4 30 34 99
2017 More than 20 years in current department or agency 4 15 50 16 12 0 3 29 20 40
2014 Less than 3 years in current department or agency 7 16 23 28 19 2 5 51 25 304
2014 3 to 10 years in current department or agency 8 22 33 20 14 0 3 35 31 539
2014 11 to 20 years in current department or agency 8 26 41 14 9 0 3 23 34 145
2014 More than 20 years in current department or agency 2 29 42 13 10 0 4 24 32 52

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 15 24 25 21 3 3 49 26 409
2018 3 to 10 years in current department or agency 11 13 29 28 17 0 2 46 25 327
2018 11 to 20 years in current department or agency 6 11 27 28 27 0 1 55 17 89
2018 More than 20 years in current department or agency 3 31 28 18 20 0 0 38 34 34
2017 Less than 3 years in current department or agency 5 15 25 22 24 4 6 51 22 329
2017 3 to 10 years in current department or agency 9 16 27 22 21 1 3 45 27 364
2017 11 to 20 years in current department or agency 6 16 20 26 22 2 8 53 25 99
2017 More than 20 years in current department or agency 2 13 23 37 25 0 0 62 15 40
2014 Less than 3 years in current department or agency 7 10 20 22 33 4 5 60 18 303
2014 3 to 10 years in current department or agency 7 17 24 25 22 1 3 50 25 539
2014 11 to 20 years in current department or agency 7 11 32 32 15 1 3 48 19 144
2014 More than 20 years in current department or agency 6 13 27 25 25 0 4 52 20 52

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 13 26 26 22 2 1 51 22 410
2018 3 to 10 years in current department or agency 12 12 25 28 21 0 1 50 24 323
2018 11 to 20 years in current department or agency 9 10 30 25 25 0 1 51 19 89
2018 More than 20 years in current department or agency 6 16 34 19 24 0 0 44 22 35
2017 Less than 3 years in current department or agency 7 12 20 28 24 4 6 57 21 328
2017 3 to 10 years in current department or agency 14 15 27 21 21 1 3 43 29 366
2017 11 to 20 years in current department or agency 8 11 30 20 22 2 6 46 21 99
2017 More than 20 years in current department or agency 2 7 21 36 32 0 2 70 9 41
2014 Less than 3 years in current department or agency 7 12 20 25 28 2 5 57 21 304
2014 3 to 10 years in current department or agency 9 12 28 24 23 1 4 49 21 540
2014 11 to 20 years in current department or agency 8 12 29 31 19 0 1 51 20 143
2014 More than 20 years in current department or agency 2 19 27 23 25 0 4 50 22 52

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 9 24 30 27 2 1 59 16 407
2018 3 to 10 years in current department or agency 6 11 26 35 22 0 1 57 17 326
2018 11 to 20 years in current department or agency 4 8 30 30 26 0 1 57 12 89
2018 More than 20 years in current department or agency 0 20 37 32 12 0 0 43 20 35
2017 Less than 3 years in current department or agency 3 9 27 30 24 2 3 58 13 329
2017 3 to 10 years in current department or agency 6 14 30 26 20 1 2 48 20 364
2017 11 to 20 years in current department or agency 7 8 24 32 24 0 4 59 16 99
2017 More than 20 years in current department or agency 2 10 24 34 28 0 2 63 12 41
2014 Less than 3 years in current department or agency 2 12 17 34 30 1 5 67 14 304
2014 3 to 10 years in current department or agency 4 13 27 31 22 0 3 54 18 537
2014 11 to 20 years in current department or agency 3 9 37 31 17 0 3 50 12 143
2014 More than 20 years in current department or agency 0 15 31 37 12 0 6 51 16 52

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 17 23 23 23 2 4 49 26 408
2018 3 to 10 years in current department or agency 10 18 32 22 16 0 2 39 29 327
2018 11 to 20 years in current department or agency 7 19 23 27 22 1 1 50 26 89
2018 More than 20 years in current department or agency 14 19 41 14 12 0 0 26 33 35
2017 Less than 3 years in current department or agency 7 14 27 22 20 3 7 47 23 327
2017 3 to 10 years in current department or agency 14 21 26 21 16 1 2 38 36 367
2017 11 to 20 years in current department or agency 14 18 23 17 23 1 4 42 33 99
2017 More than 20 years in current department or agency 9 17 33 21 20 0 0 41 26 40
2014 Less than 3 years in current department or agency 8 17 18 18 29 3 6 52 28 303
2014 3 to 10 years in current department or agency 14 20 27 18 19 1 3 38 35 539
2014 11 to 20 years in current department or agency 11 19 32 16 17 0 5 35 31 144
2014 More than 20 years in current department or agency 13 25 31 15 10 0 6 27 41 52

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 14 22 24 21 5 4 50 26 409
2018 3 to 10 years in current department or agency 8 15 29 25 21 1 2 47 23 325
2018 11 to 20 years in current department or agency 5 13 26 28 28 0 1 56 17 88
2018 More than 20 years in current department or agency 3 24 30 20 23 0 0 43 27 35
2017 Less than 3 years in current department or agency 7 11 25 23 22 5 7 51 20 327
2017 3 to 10 years in current department or agency 8 17 26 24 20 1 3 46 26 367
2017 11 to 20 years in current department or agency 7 16 25 20 26 1 6 49 24 99
2017 More than 20 years in current department or agency 0 12 31 27 24 2 2 54 13 41
2014 Less than 3 years in current department or agency 4 10 16 26 30 6 8 66 16 303
2014 3 to 10 years in current department or agency 5 14 25 29 23 1 4 55 19 537
2014 11 to 20 years in current department or agency 8 12 28 26 23 0 4 51 20 144
2014 More than 20 years in current department or agency 4 15 31 23 21 0 6 47 20 52

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 14 25 28 21 2 3 52 22 411
2018 3 to 10 years in current department or agency 8 14 28 30 18 1 1 49 23 325
2018 11 to 20 years in current department or agency 5 13 28 22 27 3 1 51 20 88
2018 More than 20 years in current department or agency 5 3 50 19 23 0 0 42 8 34
2017 Less than 3 years in current department or agency 6 10 27 26 21 4 7 52 17 328
2017 3 to 10 years in current department or agency 10 11 31 25 19 1 2 46 22 367
2017 11 to 20 years in current department or agency 6 12 28 26 23 2 4 51 19 99
2017 More than 20 years in current department or agency 4 9 27 26 28 3 2 57 14 40
2014 Less than 3 years in current department or agency 4 13 27 23 27 3 3 53 18 303
2014 3 to 10 years in current department or agency 9 16 28 24 19 1 3 45 26 538
2014 11 to 20 years in current department or agency 7 14 30 26 20 1 2 47 22 143
2014 More than 20 years in current department or agency 8 8 41 22 10 2 8 36 18 49
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 22 19 10 5 10 6 59 18 409
2018 3 to 10 years in current department or agency 31 32 13 12 6 4 1 66 20 328
2018 11 to 20 years in current department or agency 28 29 23 8 3 5 3 62 13 89
2018 More than 20 years in current department or agency 33 42 13 0 6 5 0 79 6 34
2017 Less than 3 years in current department or agency 35 26 13 6 6 8 6 71 13 330
2017 3 to 10 years in current department or agency 29 30 16 9 9 3 3 63 20 367
2017 11 to 20 years in current department or agency 32 25 21 8 8 4 2 60 17 99
2017 More than 20 years in current department or agency 40 30 12 0 2 10 5 83 3 41
2014 Less than 3 years in current department or agency 37 23 11 8 6 8 7 71 17 304
2014 3 to 10 years in current department or agency 30 30 13 10 10 2 4 64 22 540
2014 11 to 20 years in current department or agency 34 28 12 12 10 2 2 65 23 145
2014 More than 20 years in current department or agency 35 37 15 10 0 2 2 74 10 52

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 28 7 9 4 1 1 80 13 409
2018 3 to 10 years in current department or agency 47 29 8 10 5 1 0 77 15 327
2018 11 to 20 years in current department or agency 48 27 10 10 6 0 0 74 16 89
2018 More than 20 years in current department or agency 56 32 9 0 3 0 0 88 3 34
2017 Less than 3 years in current department or agency 57 27 5 4 5 1 0 86 9 330
2017 3 to 10 years in current department or agency 44 27 11 11 8 0 0 71 18 367
2017 11 to 20 years in current department or agency 56 17 6 14 7 0 0 73 21 99
2017 More than 20 years in current department or agency 55 35 7 0 2 0 0 90 2 40
2014 Less than 3 years in current department or agency 53 23 10 7 4 1 2 79 11 304
2014 3 to 10 years in current department or agency 46 26 8 11 7 0 1 73 18 540
2014 11 to 20 years in current department or agency 43 30 12 7 8 0 0 73 15 145
2014 More than 20 years in current department or agency 48 44 4 4 0 0 0 92 4 52

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 20 19 12 8 22 5 47 27 410
2018 3 to 10 years in current department or agency 20 28 15 13 11 9 3 55 28 328
2018 11 to 20 years in current department or agency 21 18 25 17 3 14 3 46 24 88
2018 More than 20 years in current department or agency 24 39 20 6 3 3 5 68 10 34
2017 Less than 3 years in current department or agency 17 21 17 9 5 26 5 56 20 329
2017 3 to 10 years in current department or agency 14 31 15 15 12 11 3 51 31 366
2017 11 to 20 years in current department or agency 27 20 20 9 9 12 2 55 21 99
2017 More than 20 years in current department or agency 30 31 11 7 4 13 4 73 14 41
2014 Less than 3 years in current department or agency 17 22 13 10 6 24 8 57 24 304
2014 3 to 10 years in current department or agency 17 24 15 16 13 11 4 48 34 540
2014 11 to 20 years in current department or agency 19 22 12 17 14 10 6 49 36 145
2014 More than 20 years in current department or agency 24 25 24 10 2 14 2 58 14 51

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 32 5 8 3 0 0 84 11 409
2018 3 to 10 years in current department or agency 52 33 7 6 2 0 0 85 8 324
2018 11 to 20 years in current department or agency 51 35 6 7 1 0 0 86 8 86
2018 More than 20 years in current department or agency 50 44 3 0 3 0 0 94 3 34
2017 Less than 3 years in current department or agency 59 31 2 6 3 0 0 90 8 329
2017 3 to 10 years in current department or agency 46 36 7 7 4 0 0 82 11 366
2017 11 to 20 years in current department or agency 57 31 7 2 3 0 0 88 5 99
2017 More than 20 years in current department or agency 56 31 7 4 0 0 2 88 5 41
2014 Less than 3 years in current department or agency 59 28 5 6 1 0 1 88 7 304
2014 3 to 10 years in current department or agency 44 35 9 6 5 0 1 80 11 540
2014 11 to 20 years in current department or agency 46 35 8 9 2 1 0 81 11 145
2014 More than 20 years in current department or agency 48 42 4 6 0 0 0 90 6 52

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 32 6 4 3 1 0 86 7 410
2018 3 to 10 years in current department or agency 46 38 11 2 2 0 0 85 4 328
2018 11 to 20 years in current department or agency 41 40 11 5 1 2 0 83 6 89
2018 More than 20 years in current department or agency 37 48 13 3 0 0 0 84 3 33
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 28 9 7 4 1 2 79 12 410
2018 3 to 10 years in current department or agency 46 35 8 6 3 1 2 82 10 324
2018 11 to 20 years in current department or agency 48 31 11 5 3 1 0 80 8 89
2018 More than 20 years in current department or agency 32 30 12 15 5 0 5 66 22 34
2017 Less than 3 years in current department or agency 49 29 10 7 4 0 1 79 11 330
2017 3 to 10 years in current department or agency 40 35 9 9 5 1 1 76 15 367
2017 11 to 20 years in current department or agency 43 31 9 12 3 0 1 75 15 99
2017 More than 20 years in current department or agency 50 24 15 2 6 0 4 76 8 40
2014 Less than 3 years in current department or agency 49 33 8 5 3 0 2 84 8 304
2014 3 to 10 years in current department or agency 42 30 12 8 5 0 2 75 13 539
2014 11 to 20 years in current department or agency 39 39 9 7 6 0 0 78 13 145
2014 More than 20 years in current department or agency 42 35 12 6 2 0 4 80 8 52

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 24 7 6 3 4 2 83 10 410
2018 3 to 10 years in current department or agency 51 28 6 7 4 2 2 82 12 326
2018 11 to 20 years in current department or agency 53 27 9 5 5 2 0 82 10 89
2018 More than 20 years in current department or agency 36 32 6 15 6 0 5 72 22 34
2017 Less than 3 years in current department or agency 56 27 7 3 3 2 1 86 7 330
2017 3 to 10 years in current department or agency 43 29 12 6 5 3 2 76 12 367
2017 11 to 20 years in current department or agency 51 26 9 5 6 1 2 79 11 99
2017 More than 20 years in current department or agency 55 25 12 4 0 0 4 83 5 40
2014 Less than 3 years in current department or agency 59 25 8 3 2 2 2 87 5 304
2014 3 to 10 years in current department or agency 49 27 9 6 5 0 3 79 12 538
2014 11 to 20 years in current department or agency 46 32 12 5 3 1 1 80 8 145
2014 More than 20 years in current department or agency 50 29 13 4 0 0 4 82 4 52

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 28 8 7 3 1 1 81 10 410
2018 3 to 10 years in current department or agency 48 27 9 7 6 1 2 77 14 326
2018 11 to 20 years in current department or agency 47 41 4 3 2 1 1 91 5 89
2018 More than 20 years in current department or agency 39 29 18 6 3 0 5 72 9 34
2017 Less than 3 years in current department or agency 54 31 6 4 3 1 1 87 7 329
2017 3 to 10 years in current department or agency 41 36 10 5 6 0 1 78 12 366
2017 11 to 20 years in current department or agency 47 31 6 9 5 0 2 80 15 99
2017 More than 20 years in current department or agency 55 19 14 6 2 0 4 77 8 40
2014 Less than 3 years in current department or agency 55 27 10 4 2 0 1 83 6 304
2014 3 to 10 years in current department or agency 44 29 10 9 6 0 2 76 15 540
2014 11 to 20 years in current department or agency 42 39 9 7 3 0 0 81 10 145
2014 More than 20 years in current department or agency 42 40 12 2 0 0 4 86 2 52

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 22 5 3 4 1 2 87 7 410
2018 3 to 10 years in current department or agency 60 22 7 5 4 0 2 84 9 325
2018 11 to 20 years in current department or agency 58 26 8 2 5 1 0 85 7 89
2018 More than 20 years in current department or agency 42 32 5 10 5 0 5 78 16 34
2017 Less than 3 years in current department or agency 67 23 5 1 2 1 1 92 4 330
2017 3 to 10 years in current department or agency 58 23 9 5 3 1 2 82 8 366
2017 11 to 20 years in current department or agency 57 26 6 2 8 0 1 84 10 99
2017 More than 20 years in current department or agency 52 30 7 3 5 0 4 85 8 40

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 27 8 5 5 1 1 81 10 410
2018 3 to 10 years in current department or agency 51 27 10 5 5 0 2 79 10 325
2018 11 to 20 years in current department or agency 54 26 8 6 5 1 0 81 11 89
2018 More than 20 years in current department or agency 39 35 12 3 5 0 5 78 9 34
2017 Less than 3 years in current department or agency 62 22 7 6 3 0 0 84 9 330
2017 3 to 10 years in current department or agency 50 26 9 8 5 0 2 77 14 364
2017 11 to 20 years in current department or agency 53 26 10 5 4 0 1 80 9 99
2017 More than 20 years in current department or agency 48 38 5 0 6 0 4 89 6 41
2014 Less than 3 years in current department or agency 61 20 9 6 2 0 1 83 8 303
2014 3 to 10 years in current department or agency 53 24 9 6 5 0 2 80 11 539
2014 11 to 20 years in current department or agency 52 31 8 5 3 0 0 83 8 145
2014 More than 20 years in current department or agency 52 29 10 2 4 0 4 84 6 52
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 22 19 9 1 2 15 65 11 88
2018 3 to 10 years in current department or agency 38 25 13 6 7 1 11 71 14 108
2018 11 to 20 years in current department or agency 58 17 14 3 3 0 4 79 7 28
2018 More than 20 years in current department or agency 37 32 13 9 0 0 8 76 10 22
2017 Less than 3 years in current department or agency 35 38 7 4 2 1 14 85 7 70
2017 3 to 10 years in current department or agency 39 25 12 10 8 1 5 68 19 117
2017 11 to 20 years in current department or agency 44 31 9 9 0 0 7 80 10 33
2017 More than 20 years in current department or agency 45 39 7 0 0 0 9 93 0 22
2014 Less than 3 years in current department or agency 33 31 12 4 0 6 13 80 6 67
2014 3 to 10 years in current department or agency 38 33 5 7 5 1 10 80 14 150
2014 11 to 20 years in current department or agency 43 30 14 5 0 5 5 80 5 44
2014 More than 20 years in current department or agency 27 50 9 5 0 0 9 85 5 22

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 30 11 7 5 4 1 76 13 409
2018 3 to 10 years in current department or agency 34 34 13 8 8 1 1 70 17 328
2018 11 to 20 years in current department or agency 36 33 16 8 5 1 1 71 13 89
2018 More than 20 years in current department or agency 29 26 22 17 5 0 0 55 23 35
2017 Less than 3 years in current department or agency 44 33 9 5 5 5 0 81 10 330
2017 3 to 10 years in current department or agency 33 29 17 10 9 2 0 63 20 367
2017 11 to 20 years in current department or agency 34 32 10 12 10 3 0 68 22 99
2017 More than 20 years in current department or agency 36 38 10 8 7 0 2 75 15 41
2014 Less than 3 years in current department or agency 50 29 8 5 5 4 0 82 10 304
2014 3 to 10 years in current department or agency 33 35 12 10 7 2 0 69 18 538
2014 11 to 20 years in current department or agency 35 28 14 8 12 3 0 65 21 145
2014 More than 20 years in current department or agency 37 37 12 10 2 2 2 76 12 52

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 30 12 10 3 3 1 74 14 407
2018 3 to 10 years in current department or agency 33 32 11 11 11 0 1 66 22 328
2018 11 to 20 years in current department or agency 36 32 13 10 8 0 1 68 18 89
2018 More than 20 years in current department or agency 31 32 19 6 12 0 0 63 18 35
2017 Less than 3 years in current department or agency 45 32 10 6 5 3 0 79 11 330
2017 3 to 10 years in current department or agency 33 26 16 14 9 1 0 59 24 366
2017 11 to 20 years in current department or agency 34 31 13 13 8 1 0 65 22 98
2017 More than 20 years in current department or agency 37 28 21 6 7 0 2 66 13 40
2014 Less than 3 years in current department or agency 51 28 9 6 4 2 0 81 10 302
2014 3 to 10 years in current department or agency 33 31 15 11 10 0 1 64 21 540
2014 11 to 20 years in current department or agency 29 31 16 13 10 1 0 60 24 144
2014 More than 20 years in current department or agency 31 44 12 10 2 0 2 76 12 52

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 34 14 13 5 5 1 67 19 406
2018 3 to 10 years in current department or agency 23 31 16 16 12 1 1 55 28 328
2018 11 to 20 years in current department or agency 30 24 20 13 8 3 1 57 22 89
2018 More than 20 years in current department or agency 21 31 30 9 9 0 0 52 18 35
2017 Less than 3 years in current department or agency 35 32 10 11 5 6 0 72 17 328
2017 3 to 10 years in current department or agency 25 29 19 14 11 2 0 55 26 367
2017 11 to 20 years in current department or agency 28 36 8 15 9 3 0 67 25 99
2017 More than 20 years in current department or agency 31 28 22 10 7 0 2 61 17 41
2014 Less than 3 years in current department or agency 40 30 12 9 4 5 0 74 14 304
2014 3 to 10 years in current department or agency 26 32 16 14 10 2 1 59 24 539
2014 11 to 20 years in current department or agency 21 34 15 16 8 5 0 59 25 145
2014 More than 20 years in current department or agency 25 33 29 8 2 2 2 60 10 52

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 37 12 13 6 3 1 67 20 407
2018 3 to 10 years in current department or agency 23 34 15 15 12 0 0 57 28 329
2018 11 to 20 years in current department or agency 26 28 16 19 7 1 1 56 27 90
2018 More than 20 years in current department or agency 18 29 31 19 3 0 0 47 22 35
2017 Less than 3 years in current department or agency 34 36 9 13 5 3 0 72 19 330
2017 3 to 10 years in current department or agency 25 33 13 15 13 1 1 59 28 366
2017 11 to 20 years in current department or agency 24 31 14 22 8 1 0 55 31 99
2017 More than 20 years in current department or agency 20 47 20 10 2 0 2 68 12 41
2014 Less than 3 years in current department or agency 40 31 10 9 5 4 1 75 15 304
2014 3 to 10 years in current department or agency 24 31 15 17 11 1 1 56 29 540
2014 11 to 20 years in current department or agency 25 33 14 17 11 0 0 58 28 145
2014 More than 20 years in current department or agency 17 42 19 15 2 2 2 62 18 52
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 44 10 8 2 0 0 79 11 407
2018 3 to 10 years in current department or agency 30 40 14 11 5 0 0 70 15 326
2018 11 to 20 years in current department or agency 37 43 11 6 4 0 0 80 10 90
2018 More than 20 years in current department or agency 27 50 8 15 0 0 0 77 15 34
2017 Less than 3 years in current department or agency 41 39 10 7 3 1 0 80 10 330
2017 3 to 10 years in current department or agency 32 38 12 11 7 0 0 71 18 367
2017 11 to 20 years in current department or agency 43 32 14 5 5 1 0 76 10 99
2017 More than 20 years in current department or agency 36 59 3 0 2 0 0 95 2 41
2014 Less than 3 years in current department or agency 49 36 8 3 3 1 0 86 5 304
2014 3 to 10 years in current department or agency 38 37 12 8 5 1 0 75 13 540
2014 11 to 20 years in current department or agency 31 41 14 10 4 0 0 72 14 145
2014 More than 20 years in current department or agency 29 54 12 4 2 0 0 83 6 52

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 32 11 9 4 3 2 74 14 407
2018 3 to 10 years in current department or agency 41 33 11 9 5 1 1 75 14 327
2018 11 to 20 years in current department or agency 47 31 8 8 2 3 0 81 11 91
2018 More than 20 years in current department or agency 37 39 9 15 0 0 0 76 15 34
2017 Less than 3 years in current department or agency 48 29 10 6 2 5 1 81 8 330
2017 3 to 10 years in current department or agency 37 32 12 11 5 1 1 71 17 367
2017 11 to 20 years in current department or agency 42 33 10 9 4 1 1 77 13 98
2017 More than 20 years in current department or agency 48 29 19 0 4 0 0 77 4 41
2014 Less than 3 years in current department or agency 51 28 8 6 3 1 3 83 10 304
2014 3 to 10 years in current department or agency 45 29 11 7 5 1 1 76 13 540
2014 11 to 20 years in current department or agency 46 31 6 7 8 1 0 78 15 145
2014 More than 20 years in current department or agency 44 44 8 2 0 2 0 90 2 52

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 34 13 7 3 3 0 76 11 407
2018 3 to 10 years in current department or agency 36 30 17 11 7 1 0 66 17 326
2018 11 to 20 years in current department or agency 37 38 14 7 4 1 0 75 11 91
2018 More than 20 years in current department or agency 38 30 23 6 3 0 0 68 9 34

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 23 16 10 7 16 5 58 22 407
2018 3 to 10 years in current department or agency 25 17 19 10 17 7 4 48 31 327
2018 11 to 20 years in current department or agency 27 30 12 9 10 10 1 65 22 91
2018 More than 20 years in current department or agency 26 20 15 19 5 6 8 54 28 34
2017 Less than 3 years in current department or agency 25 22 13 8 8 19 5 62 21 330
2017 3 to 10 years in current department or agency 22 16 18 16 17 8 4 43 37 367
2017 11 to 20 years in current department or agency 22 27 18 10 13 9 1 54 26 98
2017 More than 20 years in current department or agency 32 19 21 4 10 4 9 59 17 41
2014 Less than 3 years in current department or agency 27 16 13 10 7 16 10 58 23 304
2014 3 to 10 years in current department or agency 20 17 18 13 15 9 8 45 33 540
2014 11 to 20 years in current department or agency 22 24 11 15 17 9 2 52 36 145
2014 More than 20 years in current department or agency 25 15 35 10 4 8 4 46 15 52

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 30 13 11 6 6 0 69 18 404
2018 3 to 10 years in current department or agency 34 30 13 14 8 1 0 65 22 326
2018 11 to 20 years in current department or agency 28 42 14 8 6 1 1 72 14 91
2018 More than 20 years in current department or agency 30 43 24 3 0 0 0 73 3 34
2017 Less than 3 years in current department or agency 38 30 11 8 4 9 0 75 13 328
2017 3 to 10 years in current department or agency 35 29 13 12 9 1 1 66 21 367
2017 11 to 20 years in current department or agency 34 37 8 10 7 4 0 73 18 99
2017 More than 20 years in current department or agency 52 33 9 4 2 0 0 85 6 41
2014 Less than 3 years in current department or agency 43 30 9 5 4 9 1 80 10 304
2014 3 to 10 years in current department or agency 36 27 13 14 7 1 1 65 22 538
2014 11 to 20 years in current department or agency 31 32 12 13 11 1 0 64 24 144
2014 More than 20 years in current department or agency 38 40 12 6 0 2 2 82 6 52

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 26 15 11 15 5 6 54 29 407
2018 3 to 10 years in current department or agency 16 18 14 19 26 2 6 36 48 327
2018 11 to 20 years in current department or agency 14 24 10 20 24 2 7 41 48 91
2018 More than 20 years in current department or agency 9 33 20 12 19 0 8 45 33 34
2017 Less than 3 years in current department or agency 23 22 10 16 16 9 5 52 36 329
2017 3 to 10 years in current department or agency 17 18 14 18 25 1 8 38 46 364
2017 11 to 20 years in current department or agency 15 21 9 22 21 2 10 41 49 99
2017 More than 20 years in current department or agency 19 20 19 11 16 0 16 47 31 41
2014 Less than 3 years in current department or agency 22 20 13 17 13 4 12 50 35 304
2014 3 to 10 years in current department or agency 16 18 11 16 29 1 9 38 50 540
2014 11 to 20 years in current department or agency 12 17 16 21 26 0 9 32 51 145
2014 More than 20 years in current department or agency 8 25 29 10 17 2 10 37 30 52

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 40 13 3 4 2 0 79 7 407
2018 3 to 10 years in current department or agency 34 36 17 7 5 1 0 70 13 327
2018 11 to 20 years in current department or agency 24 47 17 11 1 0 0 71 12 91
2018 More than 20 years in current department or agency 29 49 9 10 3 0 0 78 13 34
2017 Less than 3 years in current department or agency 39 38 11 6 3 2 1 80 9 327
2017 3 to 10 years in current department or agency 29 37 15 11 5 2 0 68 17 366
2017 11 to 20 years in current department or agency 29 38 16 12 3 0 1 68 15 99
2017 More than 20 years in current department or agency 36 32 24 0 7 0 2 69 7 41

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 29 10 4 2 3 0 83 6 409
2018 3 to 10 years in current department or agency 49 30 11 5 3 1 0 81 8 327
2018 11 to 20 years in current department or agency 36 44 11 2 2 4 1 84 4 89
2018 More than 20 years in current department or agency 37 31 29 0 3 0 0 68 3 35
2017 Less than 3 years in current department or agency 50 30 10 3 1 4 1 84 5 329
2017 3 to 10 years in current department or agency 42 33 13 6 2 3 1 78 9 367
2017 11 to 20 years in current department or agency 44 32 14 5 1 3 1 79 6 99
2017 More than 20 years in current department or agency 55 24 17 2 2 0 0 79 4 40
2014 Less than 3 years in current department or agency 56 27 6 4 1 6 1 89 5 304
2014 3 to 10 years in current department or agency 43 33 12 4 2 4 1 81 7 540
2014 11 to 20 years in current department or agency 46 31 10 6 5 3 0 79 11 145
2014 More than 20 years in current department or agency 50 29 15 6 0 0 0 79 6 52

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 30 6 3 2 1 0 88 6 410
2018 3 to 10 years in current department or agency 50 32 9 7 2 1 0 82 9 329
2018 11 to 20 years in current department or agency 42 42 6 7 2 1 0 85 9 91
2018 More than 20 years in current department or agency 40 34 14 6 5 0 0 75 12 35
2017 Less than 3 years in current department or agency 57 32 4 3 2 2 0 90 5 329
2017 3 to 10 years in current department or agency 43 38 9 6 3 1 0 82 9 365
2017 11 to 20 years in current department or agency 46 30 17 5 1 0 0 77 6 97
2017 More than 20 years in current department or agency 57 33 7 2 0 0 0 91 2 41
2014 Less than 3 years in current department or agency 61 30 3 3 1 2 0 93 4 303
2014 3 to 10 years in current department or agency 43 33 13 6 3 1 1 78 9 540
2014 11 to 20 years in current department or agency 41 37 8 8 5 1 0 78 13 145
2014 More than 20 years in current department or agency 46 40 10 4 0 0 0 87 4 52

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 65 25 4 3 2 0 0 90 6 409
2018 3 to 10 years in current department or agency 58 29 9 3 2 0 0 86 5 327
2018 11 to 20 years in current department or agency 53 36 3 5 4 0 0 89 8 90
2018 More than 20 years in current department or agency 46 33 9 9 3 0 0 79 12 35
2017 Less than 3 years in current department or agency 66 27 4 1 3 0 0 93 4 329
2017 3 to 10 years in current department or agency 48 34 9 6 2 0 0 82 9 365
2017 11 to 20 years in current department or agency 52 36 4 2 5 0 0 88 8 97
2017 More than 20 years in current department or agency 55 38 2 2 2 0 0 93 4 41
2014 Less than 3 years in current department or agency 73 19 5 2 2 0 0 92 4 304
2014 3 to 10 years in current department or agency 53 32 8 4 3 0 0 86 7 540
2014 11 to 20 years in current department or agency 47 37 5 6 6 1 0 84 11 145
2014 More than 20 years in current department or agency 50 42 2 4 0 0 2 94 4 52

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 27 10 6 5 0 0 79 11 410
2018 3 to 10 years in current department or agency 47 27 13 8 5 0 0 74 13 329
2018 11 to 20 years in current department or agency 41 32 15 7 6 0 0 73 12 91
2018 More than 20 years in current department or agency 37 30 23 9 0 0 0 68 9 35
2017 Less than 3 years in current department or agency 56 26 8 5 4 1 0 83 9 330
2017 3 to 10 years in current department or agency 41 25 18 10 7 0 0 66 16 366
2017 11 to 20 years in current department or agency 40 33 16 5 5 0 0 73 11 98
2017 More than 20 years in current department or agency 51 29 12 0 7 0 0 81 7 40
2014 Less than 3 years in current department or agency 54 28 11 5 2 0 0 82 7 304
2014 3 to 10 years in current department or agency 40 27 15 9 7 1 0 68 17 539
2014 11 to 20 years in current department or agency 34 32 14 12 6 1 0 67 18 145
2014 More than 20 years in current department or agency 40 35 19 4 2 0 0 75 6 52

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 27 9 6 4 0 0 81 10 407
2018 3 to 10 years in current department or agency 45 30 13 7 5 0 0 75 13 324
2018 11 to 20 years in current department or agency 42 35 12 5 4 1 0 77 10 90
2018 More than 20 years in current department or agency 37 36 17 9 0 0 0 74 9 35
2017 Less than 3 years in current department or agency 54 29 8 4 4 0 0 83 8 329
2017 3 to 10 years in current department or agency 40 29 16 11 4 0 0 69 15 365
2017 11 to 20 years in current department or agency 46 32 13 4 4 0 0 79 8 98
2017 More than 20 years in current department or agency 55 28 10 0 7 0 0 83 7 41
2014 Less than 3 years in current department or agency 53 30 9 6 2 0 0 83 8 303
2014 3 to 10 years in current department or agency 41 28 13 12 6 0 0 69 18 540
2014 11 to 20 years in current department or agency 34 37 12 10 6 1 0 72 15 145
2014 More than 20 years in current department or agency 44 31 17 8 0 0 0 75 8 52

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 22 14 8 9 2 1 68 17 409
2018 3 to 10 years in current department or agency 41 22 15 11 9 1 1 65 20 328
2018 11 to 20 years in current department or agency 39 27 13 11 7 2 0 68 18 91
2018 More than 20 years in current department or agency 40 36 17 6 0 0 0 76 6 35
2017 Less than 3 years in current department or agency 48 19 14 8 6 5 1 70 15 330
2017 3 to 10 years in current department or agency 37 21 18 10 11 2 1 59 22 366
2017 11 to 20 years in current department or agency 38 25 19 10 7 2 0 64 17 98
2017 More than 20 years in current department or agency 54 27 15 0 5 0 0 80 5 40
2014 Less than 3 years in current department or agency 47 17 15 7 7 3 3 69 15 304
2014 3 to 10 years in current department or agency 38 17 15 15 11 2 1 57 27 540
2014 11 to 20 years in current department or agency 33 28 14 10 10 3 0 64 21 145
2014 More than 20 years in current department or agency 49 25 16 6 0 2 2 78 6 51
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 33 36 410
2018 3 to 10 years in current department or agency 27 36 37 328
2018 11 to 20 years in current department or agency 14 41 45 91
2018 More than 20 years in current department or agency 23 42 36 35
2017 Less than 3 years in current department or agency 30 39 31 329
2017 3 to 10 years in current department or agency 30 33 37 367
2017 11 to 20 years in current department or agency 15 46 39 98
2017 More than 20 years in current department or agency 26 42 33 41
2014 Less than 3 years in current department or agency 29 37 34 304
2014 3 to 10 years in current department or agency 34 32 34 540
2014 11 to 20 years in current department or agency 25 43 32 145
2014 More than 20 years in current department or agency 33 38 29 52

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 14 54 5 16 8 129
2018 3 to 10 years in current department or agency 12 6 67 6 4 5 90
2017 Less than 3 years in current department or agency 1 13 51 8 22 5 99
2017 3 to 10 years in current department or agency 9 12 60 4 9 6 111
2017 11 to 20 years in current department or agency 65 8 27 0 0 0 15
2017 More than 20 years in current department or agency 91 0 0 0 0 9 11
2014 Less than 3 years in current department or agency 8 14 50 10 9999 18 88
2014 3 to 10 years in current department or agency 10 9 67 5 9999 9 182
2014 11 to 20 years in current department or agency 36 8 33 14 9999 8 36
2014 More than 20 years in current department or agency 94 0 0 6 9999 0 17
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 85 409
2018 3 to 10 years in current department or agency 11 89 326

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 61
2018 3 to 10 years in current department or agency 63 36

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 61
2018 3 to 10 years in current department or agency 45 36

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 61

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 61

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 61
2018 3 to 10 years in current department or agency 45 36

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 61
2018 3 to 10 years in current department or agency 38 36

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 61
2018 3 to 10 years in current department or agency 46 36

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 61
2018 3 to 10 years in current department or agency 41 36

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 61
2018 3 to 10 years in current department or agency 38 36

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 61
2018 3 to 10 years in current department or agency 59 36

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 61
2018 3 to 10 years in current department or agency 41 36

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 36

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 36

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 61
2018 3 to 10 years in current department or agency 54 36

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 61
2018 3 to 10 years in current department or agency 14 36

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 61

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 69 61
2018 3 to 10 years in current department or agency 65 36

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 61
2018 3 to 10 years in current department or agency 35 36

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 61
2018 3 to 10 years in current department or agency 20 36

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 61

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 14 36

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 61

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 61
2018 3 to 10 years in current department or agency 0 36

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 61
2018 3 to 10 years in current department or agency 21 36

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 59
2018 3 to 10 years in current department or agency 22 32

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 59

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 59

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 59
2018 3 to 10 years in current department or agency 35 32

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 59
2018 3 to 10 years in current department or agency 0 32

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 59

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 59

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 59
2018 3 to 10 years in current department or agency 39 32

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 59

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 59
2018 3 to 10 years in current department or agency 40 32

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 59
2018 3 to 10 years in current department or agency 54 32

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 32

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 59

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 12 16 4 7 31 9 55 19 408
2018 3 to 10 years in current department or agency 24 15 18 5 7 25 6 57 17 327
2018 11 to 20 years in current department or agency 25 22 16 14 4 13 5 58 22 91
2018 More than 20 years in current department or agency 20 23 29 8 3 8 8 53 13 35
2017 Less than 3 years in current department or agency 21 12 12 4 3 31 17 64 13 330
2017 3 to 10 years in current department or agency 19 13 18 9 9 23 9 46 27 366
2017 11 to 20 years in current department or agency 21 20 20 10 4 23 3 54 19 99
2017 More than 20 years in current department or agency 32 17 19 5 7 12 8 62 15 41
2014 Less than 3 years in current department or agency 21 9 10 4 3 39 14 64 15 304
2014 3 to 10 years in current department or agency 19 14 18 9 6 23 10 49 23 539
2014 11 to 20 years in current department or agency 20 20 14 13 8 21 4 54 28 145
2014 More than 20 years in current department or agency 33 19 17 6 4 17 4 66 12 52

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 25 15 4 5 13 0 72 11 407
2018 3 to 10 years in current department or agency 36 28 16 6 6 8 0 70 13 326
2018 11 to 20 years in current department or agency 38 31 23 3 3 1 0 70 7 91
2018 More than 20 years in current department or agency 28 43 18 5 3 3 0 73 8 34
2017 Less than 3 years in current department or agency 38 23 13 4 4 15 2 74 10 330
2017 3 to 10 years in current department or agency 33 22 21 7 7 10 0 61 16 367
2017 11 to 20 years in current department or agency 37 24 15 10 4 9 0 67 16 98
2017 More than 20 years in current department or agency 41 32 14 5 4 0 4 76 10 41
2014 Less than 3 years in current department or agency 40 23 10 5 2 16 4 79 9 304
2014 3 to 10 years in current department or agency 31 26 20 7 5 10 1 64 14 539
2014 11 to 20 years in current department or agency 30 27 22 8 7 6 1 61 15 145
2014 More than 20 years in current department or agency 37 33 17 4 4 4 2 73 8 52
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 96 411
2018 3 to 10 years in current department or agency 8 92 327

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 17
2018 3 to 10 years in current department or agency 40 27

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 17
2018 3 to 10 years in current department or agency 68 27

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 27

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 17
2018 3 to 10 years in current department or agency 43 27

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 21 27

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 26 27

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 27 27

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 27

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 27

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17
2018 3 to 10 years in current department or agency 0 27

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17
2018 3 to 10 years in current department or agency 0 27

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 17 27

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 17
2018 3 to 10 years in current department or agency 25 27

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17
2018 3 to 10 years in current department or agency 0 27

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 17
2018 3 to 10 years in current department or agency 49 27

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 17
2018 3 to 10 years in current department or agency 22 26

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 26

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17
2018 3 to 10 years in current department or agency 26 26

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17
2018 3 to 10 years in current department or agency 0 26

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 33 26

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17
2018 3 to 10 years in current department or agency 0 26

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 17
2018 3 to 10 years in current department or agency 57 26

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17
2018 3 to 10 years in current department or agency 0 26

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 11 16 2 2 40 7 63 7 408
2018 3 to 10 years in current department or agency 24 13 18 2 4 30 8 60 11 328
2018 11 to 20 years in current department or agency 25 21 20 2 2 21 8 66 6 91
2018 More than 20 years in current department or agency 24 15 35 2 5 16 3 47 9 35
2017 Less than 3 years in current department or agency 20 10 11 1 2 39 17 68 7 330
2017 3 to 10 years in current department or agency 19 12 18 3 4 34 10 55 12 367
2017 11 to 20 years in current department or agency 21 16 16 4 1 33 8 63 9 99
2017 More than 20 years in current department or agency 32 26 8 5 4 14 9 77 12 41
2014 Less than 3 years in current department or agency 21 11 9 0 1 41 17 75 2 304
2014 3 to 10 years in current department or agency 19 12 19 3 3 31 12 55 11 539
2014 11 to 20 years in current department or agency 23 19 17 3 5 28 5 64 11 145
2014 More than 20 years in current department or agency 33 17 23 2 2 19 4 65 5 52

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 25 14 3 2 16 1 78 6 407
2018 3 to 10 years in current department or agency 39 23 17 4 4 11 1 71 10 328
2018 11 to 20 years in current department or agency 36 37 14 1 2 10 0 81 4 91
2018 More than 20 years in current department or agency 29 45 15 8 3 0 0 75 11 35
2017 Less than 3 years in current department or agency 40 24 10 2 3 19 4 82 5 328
2017 3 to 10 years in current department or agency 34 24 19 4 3 13 2 69 8 366
2017 11 to 20 years in current department or agency 39 24 13 4 1 15 4 78 6 99
2017 More than 20 years in current department or agency 45 39 9 3 5 0 0 84 7 40
2014 Less than 3 years in current department or agency 40 26 10 1 1 20 3 85 2 303
2014 3 to 10 years in current department or agency 36 23 19 4 3 14 2 70 7 538
2014 11 to 20 years in current department or agency 34 31 14 4 5 11 0 74 10 145
2014 More than 20 years in current department or agency 44 27 19 4 0 4 2 76 4 52
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 29 21 11 14 0 2 53 25 409
2018 3 to 10 years in current department or agency 33 25 17 11 12 0 1 59 24 327
2018 11 to 20 years in current department or agency 33 32 14 10 8 0 3 68 18 90
2018 More than 20 years in current department or agency 26 37 17 11 9 0 0 63 20 35
2017 Less than 3 years in current department or agency 25 24 19 14 14 1 3 51 29 329
2017 3 to 10 years in current department or agency 33 27 16 11 11 0 3 62 22 367
2017 11 to 20 years in current department or agency 34 28 15 10 11 0 2 63 21 97
2017 More than 20 years in current department or agency 51 25 9 6 4 2 2 81 10 41

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 29 21 15 9 0 1 55 24 409
2018 3 to 10 years in current department or agency 15 35 26 14 10 0 0 50 24 326
2018 11 to 20 years in current department or agency 24 28 29 8 11 0 0 52 19 90
2018 More than 20 years in current department or agency 8 46 26 16 3 0 0 55 19 35
2017 Less than 3 years in current department or agency 18 32 31 9 7 1 2 51 17 329
2017 3 to 10 years in current department or agency 17 30 25 16 11 0 1 48 27 366
2017 11 to 20 years in current department or agency 27 23 26 16 7 0 1 50 24 99
2017 More than 20 years in current department or agency 26 34 19 10 12 0 0 60 21 41

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 26 17 10 7 1 2 65 17 405
2018 3 to 10 years in current department or agency 30 33 19 11 6 0 1 64 16 327
2018 11 to 20 years in current department or agency 39 29 21 6 5 0 0 68 11 89
2018 More than 20 years in current department or agency 20 47 19 12 3 0 0 67 14 35
2017 Less than 3 years in current department or agency 32 33 20 6 5 1 3 68 11 328
2017 3 to 10 years in current department or agency 26 32 23 11 6 0 1 59 17 367
2017 11 to 20 years in current department or agency 38 28 15 11 5 0 4 68 16 99
2017 More than 20 years in current department or agency 44 21 23 10 2 0 0 65 12 41

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 22 22 12 15 1 1 50 27 408
2018 3 to 10 years in current department or agency 23 25 25 16 11 0 1 48 27 328
2018 11 to 20 years in current department or agency 31 19 25 15 9 0 1 51 24 90
2018 More than 20 years in current department or agency 25 31 29 8 6 0 0 56 14 34
2017 Less than 3 years in current department or agency 25 25 21 15 11 1 2 52 27 330
2017 3 to 10 years in current department or agency 21 21 23 18 14 1 2 43 33 363
2017 11 to 20 years in current department or agency 30 24 19 12 10 0 4 56 24 98
2017 More than 20 years in current department or agency 22 19 40 11 4 2 0 43 16 41

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 21 11 7 5 1 4 76 13 407
2018 3 to 10 years in current department or agency 55 20 15 5 3 0 3 77 8 326
2018 11 to 20 years in current department or agency 55 21 13 2 2 0 6 82 4 89
2018 More than 20 years in current department or agency 44 41 8 5 0 0 3 87 5 35
2017 Less than 3 years in current department or agency 51 22 11 4 4 0 7 79 9 328
2017 3 to 10 years in current department or agency 45 24 12 6 5 1 8 75 12 366
2017 11 to 20 years in current department or agency 54 20 10 7 2 1 6 80 10 99
2017 More than 20 years in current department or agency 55 18 7 6 5 0 10 81 11 39

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 25 15 9 8 0 1 68 18 408
2018 3 to 10 years in current department or agency 43 27 19 5 6 0 0 70 11 327
2018 11 to 20 years in current department or agency 42 28 21 5 2 0 2 71 8 91
2018 More than 20 years in current department or agency 29 41 19 9 3 0 0 70 11 35
2017 Less than 3 years in current department or agency 38 32 16 10 4 0 0 69 14 328
2017 3 to 10 years in current department or agency 37 29 20 9 5 0 0 66 14 362
2017 11 to 20 years in current department or agency 38 21 25 11 5 0 0 59 16 99
2017 More than 20 years in current department or agency 44 29 22 0 4 0 0 73 4 41

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 31 16 5 3 1 2 75 8 409
2018 3 to 10 years in current department or agency 30 36 17 9 8 0 0 66 17 325
2018 11 to 20 years in current department or agency 39 33 15 9 3 0 0 72 13 89
2018 More than 20 years in current department or agency 37 29 20 9 3 0 3 67 12 34
2017 Less than 3 years in current department or agency 44 33 14 4 4 0 1 78 8 328
2017 3 to 10 years in current department or agency 32 29 20 12 6 0 1 62 18 364
2017 11 to 20 years in current department or agency 38 32 17 9 4 0 0 70 13 99
2017 More than 20 years in current department or agency 45 32 17 2 0 2 2 80 2 41

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 32 19 8 4 0 1 69 12 410
2018 3 to 10 years in current department or agency 30 31 20 12 6 0 0 61 19 325
2018 11 to 20 years in current department or agency 36 33 14 10 6 0 0 69 17 90
2018 More than 20 years in current department or agency 9 52 27 9 3 0 0 60 12 34
2017 Less than 3 years in current department or agency 39 29 20 8 3 0 1 68 11 329
2017 3 to 10 years in current department or agency 25 32 21 12 9 1 1 57 21 364
2017 11 to 20 years in current department or agency 32 33 16 13 5 0 1 66 18 99
2017 More than 20 years in current department or agency 33 26 28 5 7 2 0 60 12 41

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 27 16 10 6 0 1 69 16 409
2018 3 to 10 years in current department or agency 31 36 15 11 6 0 0 68 17 326
2018 11 to 20 years in current department or agency 43 34 10 10 2 0 0 77 13 89
2018 More than 20 years in current department or agency 20 44 21 15 0 0 0 64 15 34
2017 Less than 3 years in current department or agency 40 33 16 6 5 0 1 73 10 327
2017 3 to 10 years in current department or agency 32 29 17 11 9 0 1 62 21 364
2017 11 to 20 years in current department or agency 40 27 22 9 3 0 0 66 12 99
2017 More than 20 years in current department or agency 45 33 17 0 4 0 0 78 4 41

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 33 12 8 2 0 1 77 11 407
2018 3 to 10 years in current department or agency 40 36 15 6 3 1 1 77 9 324
2018 11 to 20 years in current department or agency 41 36 13 5 4 0 2 79 9 88
2018 More than 20 years in current department or agency 30 44 12 15 0 0 0 74 15 34
2017 Less than 3 years in current department or agency 42 34 13 7 3 0 2 77 10 327
2017 3 to 10 years in current department or agency 36 35 16 7 4 1 1 73 11 364
2017 11 to 20 years in current department or agency 44 30 18 6 2 0 0 74 9 99
2017 More than 20 years in current department or agency 34 26 25 8 4 2 0 62 12 41

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 21 9 5 2 0 2 84 7 408
2018 3 to 10 years in current department or agency 66 22 9 1 2 0 1 88 3 323
2018 11 to 20 years in current department or agency 67 16 13 2 0 0 2 84 2 87
2018 More than 20 years in current department or agency 67 24 7 2 0 0 0 91 2 33
2017 Less than 3 years in current department or agency 69 17 7 4 2 0 1 87 6 329
2017 3 to 10 years in current department or agency 64 19 10 4 2 0 1 84 6 367
2017 11 to 20 years in current department or agency 68 21 6 4 1 0 0 89 5 99
2017 More than 20 years in current department or agency 78 20 2 0 0 0 0 98 0 41

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 77 11 5 1 1 1 3 92 2 408
2018 3 to 10 years in current department or agency 78 11 5 2 1 0 4 93 2 323
2018 11 to 20 years in current department or agency 84 9 5 0 0 0 2 95 0 89
2018 More than 20 years in current department or agency 75 17 0 2 0 0 5 98 2 34

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 74 8 7 3 5 0 3 85 8 410
2018 3 to 10 years in current department or agency 74 13 3 4 2 1 3 90 7 326
2018 11 to 20 years in current department or agency 75 11 9 2 1 0 2 88 3 88
2018 More than 20 years in current department or agency 59 21 13 0 2 0 6 84 2 33
2017 Less than 3 years in current department or agency 78 10 4 3 2 0 3 91 5 328
2017 3 to 10 years in current department or agency 69 10 10 4 3 0 4 82 7 367
2017 11 to 20 years in current department or agency 71 14 8 3 2 0 2 87 5 98
2017 More than 20 years in current department or agency 74 19 2 2 0 0 3 95 2 40

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 23 10 4 2 0 1 84 6 409
2018 3 to 10 years in current department or agency 49 32 11 4 3 0 1 82 7 328
2018 11 to 20 years in current department or agency 58 26 11 5 0 0 0 84 5 91
2018 More than 20 years in current department or agency 49 34 17 0 0 0 0 83 0 35
2017 Less than 3 years in current department or agency 67 20 5 4 1 0 3 90 5 329
2017 3 to 10 years in current department or agency 50 33 8 5 3 0 2 84 8 365
2017 11 to 20 years in current department or agency 60 26 6 4 2 1 1 88 6 99
2017 More than 20 years in current department or agency 56 32 9 0 0 0 3 90 0 41

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 17 9 4 4 0 2 82 9 408
2018 3 to 10 years in current department or agency 54 22 9 7 5 0 2 78 12 328
2018 11 to 20 years in current department or agency 58 19 11 6 6 0 1 77 12 88
2018 More than 20 years in current department or agency 42 35 12 0 6 0 5 81 6 35
2017 Less than 3 years in current department or agency 70 14 5 5 3 0 3 87 8 328
2017 3 to 10 years in current department or agency 52 22 11 7 6 0 2 76 13 366
2017 11 to 20 years in current department or agency 59 17 15 5 3 1 1 77 8 99
2017 More than 20 years in current department or agency 57 28 2 6 2 0 4 89 9 40

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 11 4 1 0 1 24 93 2 407
2018 3 to 10 years in current department or agency 47 17 5 1 1 0 29 90 3 322
2018 11 to 20 years in current department or agency 54 15 6 0 1 0 24 90 1 90
2018 More than 20 years in current department or agency 48 22 15 3 0 0 12 80 3 34
2017 Less than 3 years in current department or agency 65 7 3 1 1 0 23 94 2 328
2017 3 to 10 years in current department or agency 53 16 5 1 1 1 24 92 2 367
2017 11 to 20 years in current department or agency 52 17 6 1 1 0 24 90 2 99
2017 More than 20 years in current department or agency 60 12 9 0 0 0 18 89 0 40

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 70 15 7 1 1 0 6 91 2 406
2018 3 to 10 years in current department or agency 61 20 10 1 1 0 6 87 3 327
2018 11 to 20 years in current department or agency 64 22 5 5 1 0 4 90 6 90
2018 More than 20 years in current department or agency 63 28 6 3 0 0 0 91 3 35
2017 Less than 3 years in current department or agency 75 14 4 2 1 0 5 93 2 329
2017 3 to 10 years in current department or agency 66 19 7 2 0 1 6 90 2 365
2017 11 to 20 years in current department or agency 70 18 8 1 0 1 3 91 1 99
2017 More than 20 years in current department or agency 56 25 7 0 4 0 9 88 4 41

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 67 12 5 5 5 1 5 84 10 410
2018 3 to 10 years in current department or agency 79 12 4 1 1 0 3 94 3 323
2018 11 to 20 years in current department or agency 80 12 3 2 1 0 2 94 3 90
2018 More than 20 years in current department or agency 77 20 0 0 3 0 0 97 3 35
2017 Less than 3 years in current department or agency 65 13 4 7 5 1 5 83 13 330
2017 3 to 10 years in current department or agency 72 15 4 1 2 0 5 92 3 367
2017 11 to 20 years in current department or agency 68 17 2 5 0 0 7 92 6 99
2017 More than 20 years in current department or agency 85 10 2 0 0 0 3 98 0 41

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 24 12 3 2 0 3 83 5 409
2018 3 to 10 years in current department or agency 54 28 11 3 2 0 1 83 5 327
2018 11 to 20 years in current department or agency 54 32 12 0 0 0 1 87 0 89
2018 More than 20 years in current department or agency 57 26 15 3 0 0 0 83 3 34
2017 Less than 3 years in current department or agency 55 26 11 4 1 1 3 84 5 329
2017 3 to 10 years in current department or agency 50 30 10 4 2 1 3 84 6 367
2017 11 to 20 years in current department or agency 60 23 9 3 2 0 4 86 5 99
2017 More than 20 years in current department or agency 57 31 10 3 0 0 0 88 3 41

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 35 28 9 5 0 0 58 13 408
2018 3 to 10 years in current department or agency 16 37 33 10 4 0 0 53 14 328
2018 11 to 20 years in current department or agency 22 27 39 10 3 0 0 48 13 91
2018 More than 20 years in current department or agency 17 49 25 5 3 0 0 67 8 35
2017 Less than 3 years in current department or agency 17 37 32 9 4 0 1 55 13 330
2017 3 to 10 years in current department or agency 14 32 34 15 5 0 0 46 20 367
2017 11 to 20 years in current department or agency 17 28 42 8 6 0 0 45 13 99
2017 More than 20 years in current department or agency 17 28 39 12 2 2 0 45 15 41

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 12 38 22 18 0 0 40 21 405
2018 3 to 10 years in current department or agency 6 15 44 23 13 0 0 36 20 326
2018 11 to 20 years in current department or agency 6 18 39 19 19 0 0 37 24 91
2018 More than 20 years in current department or agency 6 13 43 26 12 0 0 38 19 35
2017 Less than 3 years in current department or agency 6 12 38 27 15 1 1 43 18 329
2017 3 to 10 years in current department or agency 6 20 40 24 10 1 0 34 26 366
2017 11 to 20 years in current department or agency 7 14 43 20 14 0 1 35 22 98
2017 More than 20 years in current department or agency 2 22 44 21 11 0 0 32 25 41

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 33 12 8 2 5 0 76 11 411
2018 3 to 10 years in current department or agency 42 37 13 7 2 1 0 79 9 328
2018 11 to 20 years in current department or agency 41 38 11 5 3 2 0 81 8 90
2018 More than 20 years in current department or agency 30 54 9 0 0 5 3 91 0 35
2017 Less than 3 years in current department or agency 32 38 11 9 4 6 0 74 14 330
2017 3 to 10 years in current department or agency 31 38 14 9 5 3 0 72 14 367
2017 11 to 20 years in current department or agency 35 40 15 2 5 3 0 77 8 98
2017 More than 20 years in current department or agency 47 33 10 6 3 2 0 81 9 41

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 33 13 9 6 4 0 71 15 411
2018 3 to 10 years in current department or agency 33 30 16 13 6 1 0 64 20 328
2018 11 to 20 years in current department or agency 27 42 11 9 6 6 0 73 15 91
2018 More than 20 years in current department or agency 32 40 16 6 3 3 0 74 9 35
2017 Less than 3 years in current department or agency 32 39 13 8 5 3 0 74 13 329
2017 3 to 10 years in current department or agency 24 37 15 11 11 1 0 62 23 367
2017 11 to 20 years in current department or agency 35 29 16 12 8 1 0 65 19 98
2017 More than 20 years in current department or agency 32 49 3 2 7 7 0 88 10 41
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 29 18 13 9 3 1 28 72 410
2018 3 to 10 years in current department or agency 34 30 17 10 6 3 1 35 65 329
2018 11 to 20 years in current department or agency 46 29 15 7 1 2 0 47 53 91
2018 More than 20 years in current department or agency 33 38 9 8 12 0 0 33 67 34
2017 Less than 3 years in current department or agency 26 25 19 12 14 3 3 27 73 329
2017 3 to 10 years in current department or agency 33 29 19 8 9 1 2 34 66 367
2017 11 to 20 years in current department or agency 50 24 12 5 7 2 0 51 49 99
2017 More than 20 years in current department or agency 37 31 22 4 2 4 0 38 62 41

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 284
2018 3 to 10 years in current department or agency 24 205
2018 11 to 20 years in current department or agency 16 46
2018 More than 20 years in current department or agency 37 23
2017 Less than 3 years in current department or agency 33 224
2017 3 to 10 years in current department or agency 24 233
2017 11 to 20 years in current department or agency 17 46
2017 More than 20 years in current department or agency 28 23

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 284
2018 3 to 10 years in current department or agency 30 204
2018 11 to 20 years in current department or agency 21 46
2018 More than 20 years in current department or agency 44 23
2017 Less than 3 years in current department or agency 44 224
2017 3 to 10 years in current department or agency 28 233
2017 11 to 20 years in current department or agency 13 46
2017 More than 20 years in current department or agency 28 23

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 284
2018 3 to 10 years in current department or agency 24 204
2018 11 to 20 years in current department or agency 18 46
2018 More than 20 years in current department or agency 4 23
2017 Less than 3 years in current department or agency 24 224
2017 3 to 10 years in current department or agency 16 233
2017 11 to 20 years in current department or agency 8 46
2017 More than 20 years in current department or agency 4 23

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 284
2018 3 to 10 years in current department or agency 41 204
2018 11 to 20 years in current department or agency 33 46
2018 More than 20 years in current department or agency 18 23
2017 Less than 3 years in current department or agency 34 224
2017 3 to 10 years in current department or agency 40 233
2017 11 to 20 years in current department or agency 32 46
2017 More than 20 years in current department or agency 36 23

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 284
2018 3 to 10 years in current department or agency 8 204
2018 11 to 20 years in current department or agency 8 46
2018 More than 20 years in current department or agency 0 23
2017 Less than 3 years in current department or agency 6 224
2017 3 to 10 years in current department or agency 6 233
2017 11 to 20 years in current department or agency 7 46
2017 More than 20 years in current department or agency 0 23

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 284
2018 3 to 10 years in current department or agency 42 204
2018 11 to 20 years in current department or agency 17 46
2018 More than 20 years in current department or agency 35 23

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 284
2018 3 to 10 years in current department or agency 34 204
2018 11 to 20 years in current department or agency 39 46
2018 More than 20 years in current department or agency 32 23
2017 Less than 3 years in current department or agency 43 224
2017 3 to 10 years in current department or agency 43 233
2017 11 to 20 years in current department or agency 56 46
2017 More than 20 years in current department or agency 43 23

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 45 21 9 6 13 271
2018 3 to 10 years in current department or agency 4 45 23 11 5 11 190
2018 11 to 20 years in current department or agency 12 60 12 11 0 5 43
2018 More than 20 years in current department or agency 5 50 25 5 5 9 21
2017 Less than 3 years in current department or agency 6 48 18 8 3 17 222
2017 3 to 10 years in current department or agency 8 59 14 8 4 7 226
2017 11 to 20 years in current department or agency 17 59 12 2 2 8 46
2017 More than 20 years in current department or agency 11 76 9 3 0 0 22

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 66 283
2018 3 to 10 years in current department or agency 40 60 206
2018 11 to 20 years in current department or agency 61 39 45
2018 More than 20 years in current department or agency 47 53 23

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 22 12 15 10 1 7 60 28 281
2018 3 to 10 years in current department or agency 35 31 13 7 10 1 3 69 18 206
2018 11 to 20 years in current department or agency 44 32 9 2 6 0 7 81 9 46
2018 More than 20 years in current department or agency 44 31 8 4 4 0 8 82 9 23
2017 Less than 3 years in current department or agency 31 25 10 18 10 1 6 60 30 224
2017 3 to 10 years in current department or agency 31 26 14 10 10 0 9 63 22 236
2017 11 to 20 years in current department or agency 33 16 10 4 22 0 15 58 31 47
2017 More than 20 years in current department or agency 37 39 4 0 4 8 8 91 4 24

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 16 13 15 33 1 12 29 55 282
2018 3 to 10 years in current department or agency 6 12 14 12 32 4 20 24 58 206
2018 11 to 20 years in current department or agency 8 15 8 11 19 8 31 37 49 46
2018 More than 20 years in current department or agency 8 26 13 14 9 9 20 48 33 23
2017 Less than 3 years in current department or agency 5 10 9 15 46 3 12 18 72 224
2017 3 to 10 years in current department or agency 5 13 16 12 27 5 21 25 53 235
2017 11 to 20 years in current department or agency 5 7 16 13 33 4 22 16 62 47
2017 More than 20 years in current department or agency 13 24 5 4 14 8 33 62 30 24

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 16 12 8 9 3 7 67 19 407
2018 3 to 10 years in current department or agency 45 14 15 10 10 0 7 63 21 327
2018 11 to 20 years in current department or agency 59 12 9 6 3 0 12 80 10 91
2018 More than 20 years in current department or agency 65 17 7 0 3 0 8 90 3 35
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