2018 Public Service Employee Survey Results for Micro-organizations combined by Question 78. Please indicate your occupational group and level. Occupational group and level - PE

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 44 30 12 10 5 0 0 74 15 19
2017 PE 54 19 10 7 5 0 5 77 13 20
2014 PE 71 14 10 5 0 0 0 86 5 21
2011 PE 65 25 6 4 0 0 0 90 4 22

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 65 35 0 0 0 0 0 100 0 19
2017 PE 65 29 0 5 0 0 0 95 5 20
2014 PE 81 14 0 0 5 0 0 95 5 21
2011 PE 62 33 4 0 0 0 0 96 0 22

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 62 38 0 0 0 0 0 100 0 17
2017 PE 65 30 0 5 0 0 0 95 5 20
2014 PE 76 14 0 10 0 0 0 90 10 21
2011 PE 81 15 4 0 0 0 0 96 0 22

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 54 31 11 4 0 0 0 85 4 19
2017 PE 57 28 5 0 9 0 0 85 9 20
2014 PE 62 33 0 5 0 0 0 95 5 21
2011 PE 48 30 8 4 6 0 4 81 10 22

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 58 32 10 0 0 0 0 90 0 19
2017 PE 44 50 0 0 5 0 0 95 5 20
2014 PE 57 33 0 5 5 0 0 90 10 21
2011 PE 54 42 4 0 0 0 0 96 0 22

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 32 47 16 5 0 0 0 79 5 19
2017 PE 55 16 20 0 9 0 0 71 9 20
2014 PE 43 29 10 14 5 0 0 71 19 21
2011 PE 32 39 13 12 4 0 0 71 16 22

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 27 63 5 5 0 0 0 90 5 19
2017 PE 53 21 21 0 5 0 0 74 5 20

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 58 35 8 0 0 0 0 92 0 19
2017 PE 60 23 11 0 5 0 0 83 5 20
2014 PE 71 19 10 0 0 0 0 90 0 21
2011 PE 49 35 6 6 4 0 0 84 10 22

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 36 50 8 5 0 0 0 86 5 19
2017 PE 42 34 15 4 5 0 0 75 9 20

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 54 46 0 0 0 0 0 100 0 19
2017 PE 40 55 0 5 0 0 0 95 5 20
2014 PE 76 24 0 0 0 0 0 100 0 21
2011 PE 77 23 0 0 0 0 0 100 0 22

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 49 46 0 5 0 0 0 95 5 19
2017 PE 33 40 21 5 0 0 0 74 5 20
2014 PE 33 38 19 10 0 0 0 71 10 21
2011 PE 49 32 15 0 4 0 0 81 4 22

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 40 55 5 0 0 0 0 95 0 18
2017 PE 42 38 11 4 5 0 0 79 9 20
2014 PE 48 33 14 5 0 0 0 81 5 21

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 32 58 0 10 0 0 0 90 10 19
2017 PE 48 28 18 0 5 0 0 77 5 20
2014 PE 43 38 14 5 0 0 0 81 5 21
2011 PE 44 41 0 12 4 0 0 84 16 22

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 53 42 5 0 0 0 0 95 0 19
2017 PE 53 38 4 0 5 0 0 91 5 20
2014 PE 57 29 5 0 5 0 5 90 5 21
2011 PE 54 42 4 0 0 0 0 96 0 22

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 25 38 11 21 5 0 0 63 26 19
2017 PE 31 25 15 23 5 0 0 56 29 20
2014 PE 43 38 10 0 10 0 0 81 10 21
2011 PE 34 40 20 0 6 0 0 74 6 22

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 9 19 28 21 17 0 5 40 30 19
2017 PE 18 0 59 19 4 0 0 23 18 20
2014 PE 24 19 14 29 5 0 10 37 47 21
2011 PE 14 23 49 5 9 0 0 13 38 22

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 9 22 19 27 17 0 5 47 33 19
2017 PE 0 16 24 28 21 0 10 55 18 20
2014 PE 0 29 24 19 24 0 5 45 30 21
2011 PE 11 19 36 18 13 0 4 32 31 22

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 5 15 26 28 21 0 5 52 21 19
2017 PE 0 5 37 30 21 0 6 55 6 20
2014 PE 5 5 19 33 33 0 5 70 10 21
2011 PE 9 12 23 43 13 0 0 56 21 22

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 0 9 33 23 29 0 6 55 10 18
2017 PE 12 15 20 33 13 0 6 50 29 20
2014 PE 0 14 24 29 29 5 0 60 15 21
2011 PE 5 15 33 47 0 0 0 47 19 22

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 10 21 49 5 11 0 5 17 32 19
2017 PE 16 18 26 40 0 0 0 40 34 20
2014 PE 14 24 29 10 19 5 0 30 40 21
2011 PE 11 29 35 13 9 0 4 22 42 22

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 10 16 14 39 16 0 5 58 27 19
2017 PE 5 7 34 40 4 5 4 49 14 20
2014 PE 0 5 24 48 19 5 0 70 5 21
2011 PE 11 15 44 17 13 0 0 30 25 22

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 0 5 30 37 17 5 5 61 6 19
2017 PE 4 12 28 41 4 0 10 50 18 20
2014 PE 0 10 38 24 14 10 5 44 11 21
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 49 41 5 5 0 0 0 90 5 19
2017 PE 44 31 15 0 5 4 0 78 6 20
2014 PE 52 24 10 0 5 5 5 84 5 21

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 64 31 0 5 0 0 0 95 5 19
2017 PE 67 18 5 4 5 0 0 85 9 20
2014 PE 57 33 5 5 0 0 0 90 5 21

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 14 38 15 21 0 0 12 59 24 19
2017 PE 43 28 15 0 5 9 0 77 6 20
2014 PE 33 24 5 5 0 10 24 86 7 21

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 43 48 0 10 0 0 0 90 10 19
2017 PE 55 34 5 0 5 0 0 89 5 20
2014 PE 81 19 0 0 0 0 0 100 0 21

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 58 37 5 0 0 0 0 95 0 19
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 53 35 7 5 0 0 0 88 5 19
2017 PE 62 13 16 4 5 0 0 75 9 20
2014 PE 48 33 0 5 10 0 5 85 15 21
2011 PE 50 36 5 6 4 0 0 86 10 22

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 70 25 0 5 0 0 0 95 5 19
2017 PE 61 19 15 0 5 0 0 79 5 20
2014 PE 57 33 5 0 5 0 0 90 5 21
2011 PE 50 40 6 0 4 0 0 90 4 22

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 53 35 7 0 5 0 0 88 5 19
2017 PE 46 25 20 4 5 0 0 71 9 20
2014 PE 52 19 14 5 10 0 0 71 14 21
2011 PE 54 36 6 0 4 0 0 90 4 22

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 74 15 7 5 0 0 0 88 5 19
2017 PE 66 19 9 0 5 0 0 85 5 20

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 58 31 7 0 5 0 0 88 5 19
2017 PE 59 20 10 0 11 0 0 79 11 20
2014 PE 67 19 0 5 10 0 0 86 14 21
Top of Page

Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 25 44 18 14 0 0 0 69 14 19
2017 PE 37 20 22 15 5 0 0 58 20 20
2014 PE 33 24 14 14 14 0 0 57 29 21
2011 PE 21 36 14 6 23 0 0 57 29 22

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 20 53 27 0 0 0 0 73 0 19
2017 PE 33 28 22 11 5 0 0 62 16 20
2014 PE 33 29 10 14 10 5 0 65 25 21
2011 PE 20 42 11 13 8 6 0 66 23 22

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 20 48 32 0 0 0 0 68 0 19
2017 PE 25 42 11 16 5 0 0 67 22 20
2014 PE 29 29 0 19 14 10 0 63 37 21
2011 PE 22 43 16 16 4 0 0 65 20 21

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 25 38 32 5 0 0 0 63 5 19
2017 PE 35 38 11 11 5 0 0 73 16 20
2014 PE 33 14 5 24 19 5 0 50 45 21
2011 PE 12 45 13 21 8 0 0 58 29 22
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 16 68 16 0 0 0 0 84 0 19
2017 PE 51 22 16 5 5 0 0 73 11 20
2014 PE 38 29 14 5 10 5 0 70 15 21
2011 PE 37 35 9 15 4 0 0 72 19 22

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 64 36 0 0 0 0 0 100 0 19
2017 PE 56 39 0 0 6 0 0 94 6 19
2014 PE 67 19 0 5 5 0 5 90 10 21
2011 PE 54 28 10 5 4 0 0 81 8 22

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 41 36 18 5 0 0 0 77 5 19

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 16 37 27 10 0 5 6 59 11 19
2017 PE 34 18 19 7 10 0 12 59 19 20
2014 PE 19 24 10 5 14 10 19 60 27 21
2011 PE 28 40 9 4 14 5 0 71 20 22

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 48 42 5 5 0 0 0 90 5 18
2017 PE 59 20 11 10 0 0 0 79 10 19
2014 PE 65 20 15 0 0 0 0 85 0 20
2011 PE 49 42 6 0 4 0 0 90 4 22

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 11 27 31 12 10 0 9 42 23 19
2017 PE 28 14 0 15 32 0 12 47 53 20
2014 PE 10 19 5 24 33 0 10 32 63 21
2011 PE 18 29 21 11 8 0 14 54 21 22

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 49 40 12 0 0 0 0 88 0 19
2017 PE 57 27 6 0 6 6 0 88 6 19

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 67 9 24 0 0 0 0 76 0 19
2017 PE 57 33 4 0 5 0 0 91 5 20
2014 PE 29 43 10 0 5 10 5 83 6 21

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 65 30 0 5 0 0 0 95 5 19
2017 PE 60 35 0 0 5 0 0 95 5 20
2014 PE 48 19 19 5 0 5 5 74 5 21
2011 PE 20 61 4 4 4 6 0 87 9 22

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 80 15 0 5 0 0 0 95 5 19
2017 PE 54 31 9 0 5 0 0 85 5 20
2014 PE 57 24 14 0 5 0 0 81 5 21
2011 PE 43 49 5 4 0 0 0 92 4 22

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 50 33 12 5 0 0 0 83 5 19
2017 PE 47 26 16 5 5 0 0 73 11 20
2014 PE 38 33 14 5 5 5 0 75 10 21
2011 PE 47 30 11 9 4 0 0 77 13 22

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 58 26 10 5 0 0 0 85 5 19
2017 PE 54 26 4 11 5 0 0 80 16 20
2014 PE 38 33 14 5 0 5 5 79 5 21
2011 PE 51 32 9 5 4 0 0 83 8 22

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 36 24 25 5 10 0 0 60 15 19
2017 PE 50 20 10 9 11 0 0 70 20 20
2014 PE 38 19 24 0 14 5 0 60 15 21
2011 PE 45 23 19 0 4 8 0 75 4 22
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 PE 46 22 33 19
2017 PE 42 27 31 20
2014 PE 33 33 33 21
2011 PE 27 47 26 22
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 33 36 12 5 0 14 0 80 5 19
2017 PE 34 22 19 0 5 8 11 70 7 20
2014 PE 24 19 19 5 5 24 5 60 13 21

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 24 59 17 0 0 0 0 83 0 19
2017 PE 43 33 15 4 5 0 0 76 9 20
2014 PE 43 19 14 5 5 10 5 72 11 21
2011 PE 26 51 13 6 4 0 0 77 10 22
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PE 0 100 19

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 40 38 8 0 0 14 0 91 0 19
2017 PE 36 24 10 0 5 9 15 80 7 20
2014 PE 24 19 29 0 0 24 5 60 0 21

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 42 46 8 0 0 5 0 92 0 19
2017 PE 56 18 11 4 5 0 5 78 10 20
2014 PE 43 19 19 5 0 10 5 72 6 21
2011 PE 43 44 9 0 4 0 0 87 4 22
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 39 10 15 5 21 5 5 55 28 18
2017 PE 17 22 23 23 10 0 5 41 35 19

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 12 15 38 20 9 0 5 28 31 18
2017 PE 21 20 16 15 27 0 0 41 42 20

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 18 42 20 11 4 0 5 64 15 18
2017 PE 29 20 34 4 12 0 0 50 17 20

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 5 31 34 14 10 0 5 38 26 18
2017 PE 21 20 8 23 27 0 0 41 50 20

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 46 7 22 9 5 0 10 59 16 18
2017 PE 50 12 8 18 11 0 0 63 29 20

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 23 42 20 4 5 0 5 69 10 18
2017 PE 31 22 18 14 15 0 0 53 28 20

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 40 30 11 9 5 0 5 74 15 19
2017 PE 30 36 19 15 0 0 0 66 15 20

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 21 35 31 4 5 0 5 59 9 19
2017 PE 15 34 25 17 9 0 0 49 26 20

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 23 30 20 17 5 0 5 56 23 19
2017 PE 36 25 25 0 15 0 0 61 15 20

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 21 53 9 16 0 0 0 74 16 19
2017 PE 40 17 22 10 11 0 0 57 21 20

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 78 13 9 0 0 0 0 91 0 19
2017 PE 68 15 11 5 0 0 0 83 5 20

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 73 13 4 0 0 0 10 96 0 19

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 72 0 14 5 0 5 5 79 6 19
2017 PE 59 9 15 0 5 0 11 77 6 20

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 49 41 0 5 5 0 0 90 10 19
2017 PE 57 24 0 4 11 0 4 85 15 20

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 61 14 10 0 10 0 5 79 11 19
2017 PE 62 12 16 4 5 0 0 74 9 20

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 42 13 19 0 0 0 25 74 0 19
2017 PE 59 16 4 0 5 0 15 89 6 20

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 67 22 0 0 5 0 5 95 5 18
2017 PE 83 0 0 0 5 0 11 94 6 20

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 76 5 10 5 0 0 5 84 5 19
2017 PE 72 18 5 0 0 0 5 94 0 20

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 61 19 15 0 5 0 0 80 5 19
2017 PE 71 19 4 5 0 0 0 91 5 20

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 24 35 27 15 0 0 0 59 15 18
2017 PE 21 12 29 33 5 0 0 33 38 20

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 18 5 43 24 10 0 0 34 23 19
2017 PE 6 25 35 21 14 0 0 35 30 19

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 42 30 16 12 0 0 0 72 12 19
2017 PE 41 38 0 15 5 0 0 79 21 20

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 38 41 15 5 0 0 0 80 5 19
2017 PE 30 40 6 4 16 4 0 73 21 20
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 31 15 22 22 5 0 5 33 67 19
2017 PE 41 22 14 9 14 0 0 41 59 20

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 PE 22 12
2017 PE 25 11

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 PE 30 12
2017 PE 18 11

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 PE 37 12
2017 PE 18 11

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 PE 45 12
2017 PE 35 11

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 PE 19 12
2017 PE 18 11

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 PE 62 12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 PE 50 12
2017 PE 59 11

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 PE 0 46 9 24 0 21 11
2017 PE 13 40 19 0 0 29 10

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PE 15 85 12

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 44 26 0 22 0 0 7 76 24 12
2017 PE 40 31 8 0 9 0 12 81 10 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 0 10 8 25 35 0 22 12 78 12
2017 PE 0 9 0 18 35 0 39 15 85 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 26 5 27 10 22 0 10 34 35 19
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