2018 Public Service Employee Survey Results for Micro-organizations combined by Question 78. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 21 50 8 12 8 0 1 72 20 74
2018 EC-05 24 59 5 5 0 0 5 89 6 15
2018 EC-06 5 45 16 9 24 0 0 51 33 18
2018 EC-07 25 58 0 11 6 0 0 83 17 15
2017 EC 33 30 16 7 11 0 2 65 19 60
2017 EC-05 53 18 20 0 0 0 9 78 0 11
2017 EC-06 28 25 19 6 22 0 0 53 28 16
2017 EC-07 30 55 0 15 0 0 0 85 15 12
2014 EC 34 32 17 12 3 0 2 67 16 59
2014 EC-02 45 18 18 9 9 0 0 64 18 11
2014 EC-03 30 20 10 40 0 0 0 50 40 10
2014 EC-07 27 55 9 0 0 0 9 90 0 11
2011 EC 20 42 16 13 8 0 1 62 21 67
2011 EC-02 26 45 19 0 10 0 0 71 10 11
2011 EC-06 13 62 0 16 8 0 0 76 24 13

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 57 29 8 6 0 0 0 86 6 74
2018 EC-05 52 43 5 0 0 0 0 95 0 15
2018 EC-06 56 29 6 9 0 0 0 85 9 18
2018 EC-07 68 13 6 13 0 0 0 81 13 15
2017 EC 71 22 3 3 0 0 0 94 3 60
2017 EC-05 90 10 0 0 0 0 0 100 0 11
2017 EC-06 63 30 0 7 0 0 0 93 7 16
2017 EC-07 73 20 0 7 0 0 0 93 7 12
2014 EC 49 37 7 5 2 0 0 86 7 59
2014 EC-02 36 45 9 0 9 0 0 82 9 11
2014 EC-03 40 40 0 20 0 0 0 80 20 10
2014 EC-07 64 36 0 0 0 0 0 100 0 11
2011 EC 53 25 12 9 0 0 0 79 9 67
2011 EC-02 45 28 9 19 0 0 0 73 19 11
2011 EC-06 68 16 17 0 0 0 0 83 0 13

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 57 31 8 4 0 0 0 89 4 73
2018 EC-05 59 29 12 0 0 0 0 88 0 14
2018 EC-06 45 40 10 5 0 0 0 85 5 18
2018 EC-07 68 19 0 13 0 0 0 87 13 15
2017 EC 65 30 2 4 0 0 0 95 4 60
2017 EC-05 70 30 0 0 0 0 0 100 0 11
2017 EC-06 74 26 0 0 0 0 0 100 0 16
2017 EC-07 79 21 0 0 0 0 0 100 0 12
2014 EC 47 37 7 8 0 0 0 85 8 59
2014 EC-02 55 18 0 27 0 0 0 73 27 11
2014 EC-03 30 40 20 10 0 0 0 70 10 10
2014 EC-07 64 36 0 0 0 0 0 100 0 11
2011 EC 49 36 12 2 0 0 1 86 2 67
2011 EC-02 36 47 18 0 0 0 0 82 0 11
2011 EC-06 61 31 8 0 0 0 0 92 0 13

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 43 26 8 14 8 0 0 69 22 74
2018 EC-05 39 50 0 5 5 0 0 89 11 15
2018 EC-06 40 23 10 18 9 0 0 62 27 18
2018 EC-07 26 28 6 23 17 0 0 54 40 15
2017 EC 57 26 7 5 5 0 0 83 10 60
2017 EC-05 72 18 10 0 0 0 0 90 0 11
2017 EC-06 60 25 7 0 7 0 0 85 7 16
2017 EC-07 27 43 7 16 8 0 0 70 24 12
2014 EC 47 32 10 8 2 0 0 80 10 59
2014 EC-02 64 18 9 9 0 0 0 82 9 11
2014 EC-03 30 30 30 10 0 0 0 60 10 10
2014 EC-07 55 36 0 9 0 0 0 91 9 11
2011 EC 47 28 9 7 4 0 4 78 12 67
2011 EC-02 54 36 0 10 0 0 0 90 10 11
2011 EC-06 53 28 8 0 0 0 10 91 0 13

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 44 38 8 7 4 0 0 82 11 74
2018 EC-05 28 61 11 0 0 0 0 89 0 15
2018 EC-06 31 42 18 0 9 0 0 73 9 18
2018 EC-07 51 38 6 6 0 0 0 89 6 15
2017 EC 56 35 5 5 0 0 0 90 5 60
2017 EC-05 62 38 0 0 0 0 0 100 0 11
2017 EC-06 48 39 7 6 0 0 0 87 6 16
2017 EC-07 79 0 14 7 0 0 0 79 7 12
2014 EC 46 37 5 8 3 0 0 83 12 59
2014 EC-02 45 27 0 18 9 0 0 73 27 11
2014 EC-03 50 20 10 20 0 0 0 70 20 10
2014 EC-07 45 45 9 0 0 0 0 91 0 11
2011 EC 50 35 6 7 1 0 0 85 9 67
2011 EC-02 54 37 0 9 0 0 0 91 9 11
2011 EC-06 77 15 0 8 0 0 0 92 8 13

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 38 32 11 8 10 2 0 71 18 73
2018 EC-05 40 33 21 6 0 0 0 73 6 14
2018 EC-06 37 20 10 14 18 0 0 58 32 18
2018 EC-07 40 32 17 0 11 0 0 71 11 15
2017 EC 40 46 5 8 2 0 0 86 9 60
2017 EC-05 31 61 8 0 0 0 0 92 0 11
2017 EC-06 56 25 6 7 6 0 0 81 13 16
2017 EC-07 55 45 0 0 0 0 0 100 0 12
2014 EC 34 37 10 12 7 0 0 71 19 59
2014 EC-02 36 27 9 18 9 0 0 64 27 11
2014 EC-03 30 20 40 0 10 0 0 50 10 10
2014 EC-07 55 27 9 9 0 0 0 82 9 11
2011 EC 33 42 11 7 7 0 0 75 15 67
2011 EC-02 46 44 9 0 0 0 0 91 0 11
2011 EC-06 32 53 0 15 0 0 0 85 15 13

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 32 32 15 8 13 0 0 64 22 74
2018 EC-05 26 34 28 7 5 0 0 59 13 15
2018 EC-06 28 34 5 19 14 0 0 62 33 18
2018 EC-07 26 45 11 0 17 0 0 71 17 15
2017 EC 37 39 11 5 9 0 0 75 14 60
2017 EC-05 47 35 18 0 0 0 0 82 0 11
2017 EC-06 36 38 7 6 13 0 0 74 19 16
2017 EC-07 35 33 26 6 0 0 0 68 6 12

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 57 28 10 3 1 0 0 86 4 74
2018 EC-05 44 56 0 0 0 0 0 100 0 15
2018 EC-06 54 24 18 0 5 0 0 77 5 18
2018 EC-07 58 30 6 6 0 0 0 89 6 15
2017 EC 68 28 3 0 1 0 0 95 1 60
2017 EC-05 74 18 8 0 0 0 0 92 0 11
2017 EC-06 69 19 6 0 6 0 0 88 6 16
2017 EC-07 71 29 0 0 0 0 0 100 0 12
2014 EC 51 34 8 5 2 0 0 85 7 59
2014 EC-02 55 27 0 9 9 0 0 82 18 11
2014 EC-03 60 10 10 20 0 0 0 70 20 10
2014 EC-07 55 36 9 0 0 0 0 91 0 11
2011 EC 56 27 8 5 4 0 0 83 9 67
2011 EC-02 73 18 0 9 0 0 0 91 9 11
2011 EC-06 49 35 8 0 8 0 0 83 8 13

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 41 28 6 14 11 0 0 69 25 74
2018 EC-05 43 41 0 16 0 0 0 84 16 15
2018 EC-06 29 33 10 10 17 0 0 62 27 18
2018 EC-07 51 19 6 18 6 0 0 70 24 15
2017 EC 51 32 6 5 5 0 0 83 11 60
2017 EC-05 74 18 8 0 0 0 0 92 0 11
2017 EC-06 56 18 13 7 6 0 0 74 13 16
2017 EC-07 54 40 0 7 0 0 0 93 7 12

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 53 34 10 2 0 0 0 87 2 74
2018 EC-05 56 34 11 0 0 0 0 89 0 15
2018 EC-06 48 35 17 0 0 0 0 83 0 18
2018 EC-07 56 38 6 0 0 0 0 94 0 15
2017 EC 69 31 0 0 0 0 0 100 0 60
2017 EC-05 74 26 0 0 0 0 0 100 0 11
2017 EC-06 74 26 0 0 0 0 0 100 0 16
2017 EC-07 72 28 0 0 0 0 0 100 0 12
2014 EC 63 27 10 0 0 0 0 90 0 59
2014 EC-02 73 18 9 0 0 0 0 91 0 11
2014 EC-03 60 20 20 0 0 0 0 80 0 10
2014 EC-07 73 27 0 0 0 0 0 100 0 11
2011 EC 61 28 6 5 0 0 0 89 5 67
2011 EC-02 63 19 18 0 0 0 0 82 0 11
2011 EC-06 61 23 0 16 0 0 0 84 16 13

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 41 37 5 9 7 0 0 79 16 74
2018 EC-05 41 43 5 11 0 0 0 84 11 15
2018 EC-06 47 21 0 19 12 0 0 68 32 18
2018 EC-07 45 36 13 0 6 0 0 81 6 15
2017 EC 50 34 7 4 5 0 0 84 9 60
2017 EC-05 65 16 8 10 0 0 0 82 10 11
2017 EC-06 52 36 0 0 12 0 0 88 12 16
2017 EC-07 69 25 7 0 0 0 0 93 0 12
2014 EC 31 41 8 15 5 0 0 71 20 59
2014 EC-02 36 27 0 27 9 0 0 64 36 11
2014 EC-03 30 40 10 10 10 0 0 70 20 10
2014 EC-07 36 36 9 18 0 0 0 73 18 11
2011 EC 50 29 8 6 7 0 0 79 13 67
2011 EC-02 64 9 18 9 0 0 0 73 9 11
2011 EC-06 46 30 0 8 15 0 0 77 23 13

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 38 38 10 10 4 0 0 76 14 73
2018 EC-05 34 41 7 18 0 0 0 75 18 15
2018 EC-06 43 29 0 24 5 0 0 71 29 17
2018 EC-07 32 51 11 0 6 0 0 83 6 15
2017 EC 55 33 7 3 3 0 0 87 6 60
2017 EC-05 65 18 16 0 0 0 0 84 0 11
2017 EC-06 75 19 0 0 6 0 0 94 6 16
2017 EC-07 64 23 0 7 6 0 0 87 13 12
2014 EC 44 31 14 7 5 0 0 75 12 59
2014 EC-02 64 27 0 0 9 0 0 91 9 11
2014 EC-03 50 30 10 0 10 0 0 80 10 10
2014 EC-07 55 18 18 9 0 0 0 73 9 11

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 42 23 9 13 11 0 2 67 25 73
2018 EC-05 48 31 11 5 0 0 5 83 6 15
2018 EC-06 30 28 5 22 16 0 0 57 38 17
2018 EC-07 34 18 6 30 11 0 0 52 42 15
2017 EC 46 34 12 4 4 0 0 80 8 60
2017 EC-05 47 35 18 0 0 0 0 82 0 11
2017 EC-06 60 19 13 0 7 0 0 79 7 16
2017 EC-07 48 32 8 13 0 0 0 80 13 12
2014 EC 39 31 12 14 3 0 2 71 17 59
2014 EC-02 55 27 0 9 9 0 0 82 18 11
2014 EC-03 30 40 20 10 0 0 0 70 10 10
2014 EC-07 45 27 18 9 0 0 0 73 9 11
2011 EC 30 46 15 1 5 0 3 78 6 67
2011 EC-02 36 46 18 0 0 0 0 82 0 11
2011 EC-06 22 61 0 0 17 0 0 83 17 13

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 47 26 16 8 2 1 0 73 10 74
2018 EC-05 60 18 16 5 0 0 0 78 5 15
2018 EC-06 33 35 15 17 0 0 0 68 17 18
2018 EC-07 30 45 13 6 6 0 0 75 11 15
2017 EC 61 27 5 5 2 0 0 88 7 60
2017 EC-05 82 18 0 0 0 0 0 100 0 11
2017 EC-06 66 13 7 6 7 0 0 79 13 16
2017 EC-07 62 31 0 7 0 0 0 93 7 12
2014 EC 46 37 10 5 2 0 0 83 7 59
2014 EC-02 36 36 18 9 0 0 0 73 9 11
2014 EC-03 40 30 20 10 0 0 0 70 10 10
2014 EC-07 45 55 0 0 0 0 0 100 0 11
2011 EC 52 31 8 6 3 0 0 83 9 67
2011 EC-02 54 19 9 9 9 0 0 73 19 11
2011 EC-06 77 15 0 8 0 0 0 92 8 13

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 35 30 15 12 9 0 0 65 20 74
2018 EC-05 45 34 5 16 0 0 0 78 16 15
2018 EC-06 19 39 19 14 9 0 0 58 23 18
2018 EC-07 35 19 0 17 29 0 0 54 46 15
2017 EC 33 39 12 9 8 0 0 72 17 60
2017 EC-05 38 52 0 10 0 0 0 90 10 11
2017 EC-06 23 41 13 9 13 0 0 64 22 16
2017 EC-07 20 31 21 14 14 0 0 51 27 12
2014 EC 42 37 5 10 5 0 0 80 15 59
2014 EC-02 73 9 9 0 9 0 0 82 9 11
2014 EC-03 60 30 0 10 0 0 0 90 10 10
2014 EC-07 27 45 0 27 0 0 0 73 27 11
2011 EC 39 32 12 11 4 0 1 72 16 67
2011 EC-02 55 36 0 10 0 0 0 90 10 11
2011 EC-06 52 18 7 23 0 0 0 70 23 13

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 17 18 35 23 8 0 0 31 35 74
2018 EC-05 22 7 44 18 9 0 0 27 29 15
2018 EC-06 18 24 39 11 8 0 0 19 42 18
2018 EC-07 17 17 26 32 7 0 0 39 34 15
2017 EC 5 15 39 32 7 0 2 40 20 59
2017 EC-05 8 20 37 35 0 0 0 35 28 11
2017 EC-06 8 6 62 13 5 0 7 19 15 15
2017 EC-07 6 10 39 26 20 0 0 46 16 12
2014 EC 3 20 29 34 12 2 0 47 24 59
2014 EC-02 9 9 18 55 9 0 0 64 18 11
2014 EC-03 10 30 20 40 0 0 0 40 40 10
2014 EC-07 0 18 55 18 9 0 0 27 18 11
2011 EC 8 18 39 16 15 0 4 33 27 67
2011 EC-02 0 26 28 28 18 0 0 45 26 11
2011 EC-06 17 15 28 24 10 0 7 37 33 13

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 22 18 24 18 17 0 1 35 40 74
2018 EC-05 16 5 38 23 17 0 0 40 22 15
2018 EC-06 29 27 31 5 8 0 0 13 56 18
2018 EC-07 29 25 17 15 15 0 0 30 53 15
2017 EC 9 19 24 17 23 6 3 43 30 59
2017 EC-05 0 10 41 25 0 16 8 33 13 11
2017 EC-06 21 22 25 0 25 0 7 27 46 15
2017 EC-07 0 21 17 42 20 0 0 61 21 12
2014 EC 5 19 22 24 29 2 0 53 24 59
2014 EC-02 0 27 18 18 36 0 0 55 27 11
2014 EC-03 10 20 10 30 30 0 0 60 30 10
2014 EC-07 0 9 45 18 27 0 0 45 9 11
2011 EC 18 7 18 32 18 1 6 53 27 67
2011 EC-02 19 0 9 54 9 0 9 69 21 11
2011 EC-06 31 7 32 10 13 0 7 25 41 13

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 14 13 33 20 18 1 0 39 27 74
2018 EC-05 16 11 40 23 9 0 0 33 27 15
2018 EC-06 18 17 32 28 0 5 0 30 37 18
2018 EC-07 6 6 36 26 26 0 0 52 11 15
2017 EC 6 3 24 37 27 2 2 66 9 59
2017 EC-05 0 0 35 35 22 8 0 62 0 11
2017 EC-06 21 0 6 33 33 0 7 71 22 15
2017 EC-07 6 7 10 59 18 0 0 78 13 12
2014 EC 5 7 36 32 19 2 0 52 12 59
2014 EC-02 9 0 45 18 27 0 0 45 9 11
2014 EC-03 10 10 40 30 0 10 0 33 22 10
2014 EC-07 0 9 36 18 36 0 0 55 9 11
2011 EC 8 21 14 26 25 0 6 54 31 66
2011 EC-02 11 21 20 19 29 0 0 48 32 10
2011 EC-06 15 30 15 26 8 0 7 37 48 13

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 16 16 22 25 20 1 0 45 32 74
2018 EC-05 16 5 32 30 17 0 0 46 22 15
2018 EC-06 26 24 26 11 8 5 0 20 52 18
2018 EC-07 29 25 13 0 33 0 0 33 53 15
2017 EC 6 18 29 29 18 0 0 47 24 59
2017 EC-05 0 10 35 47 8 0 0 55 10 11
2017 EC-06 13 22 30 18 17 0 0 35 35 16
2017 EC-07 6 31 31 20 12 0 0 31 37 12
2014 EC 5 17 24 31 22 0 2 53 22 59
2014 EC-02 9 0 27 18 45 0 0 64 9 11
2014 EC-03 10 0 40 40 10 0 0 50 10 10
2014 EC-07 0 36 27 18 18 0 0 36 36 11
2011 EC 0 15 25 37 17 0 6 58 16 66
2011 EC-02 0 27 27 28 18 0 0 46 27 11
2011 EC-06 0 9 16 52 16 0 7 73 10 12

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 21 20 19 15 18 1 6 35 45 73
2018 EC-05 22 5 38 11 17 0 7 29 29 15
2018 EC-06 35 23 16 13 0 5 9 14 66 17
2018 EC-07 29 19 11 7 33 0 0 41 48 15
2017 EC 12 15 28 18 20 2 5 41 29 57
2017 EC-05 0 10 35 37 8 0 10 50 11 11
2017 EC-06 14 20 32 0 21 0 13 24 40 15
2017 EC-07 29 7 16 20 20 8 0 43 39 12
2014 EC 19 19 22 19 22 0 0 41 37 59
2014 EC-02 18 0 18 18 45 0 0 64 18 11
2014 EC-03 10 50 20 10 10 0 0 20 60 10
2014 EC-07 9 18 45 0 27 0 0 27 27 11
2011 EC 21 13 31 8 15 3 9 26 39 67
2011 EC-02 19 9 44 9 9 0 9 20 32 11
2011 EC-06 38 0 34 0 21 0 7 23 41 13

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 29 14 21 7 24 1 3 33 45 73
2018 EC-05 27 12 19 5 24 7 5 33 45 15
2018 EC-06 41 14 32 0 13 0 0 13 55 17
2018 EC-07 34 6 21 6 33 0 0 39 40 15
2017 EC 10 21 27 15 20 3 3 38 33 59
2017 EC-05 0 10 40 25 8 16 0 40 12 11
2017 EC-06 20 16 25 7 19 0 13 29 42 15
2017 EC-07 7 39 13 21 20 0 0 41 46 12
2014 EC 3 7 27 27 31 3 2 61 11 59
2014 EC-02 0 0 36 18 36 9 0 60 0 11
2014 EC-03 0 20 20 40 20 0 0 60 20 10
2014 EC-07 0 9 9 36 36 9 0 80 10 11
2011 EC 17 12 28 18 16 1 8 37 31 66
2011 EC-02 19 9 18 26 18 0 9 49 31 11
2011 EC-06 17 28 34 8 7 0 7 16 48 13

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 14 16 29 23 13 4 1 38 32 73
2018 EC-05 11 22 20 25 9 7 5 39 37 15
2018 EC-06 24 10 42 24 0 0 0 24 34 18
2018 EC-07 11 23 26 17 22 0 0 39 34 15
2017 EC 6 5 23 37 25 5 0 65 11 59
2017 EC-05 0 0 22 44 8 26 0 70 0 11
2017 EC-06 21 13 12 26 28 0 0 54 34 15
2017 EC-07 6 7 18 50 20 0 0 70 13 12
2014 EC 7 14 31 27 20 2 0 48 21 59
2014 EC-02 0 0 45 9 45 0 0 55 0 11
2014 EC-03 0 20 30 30 10 10 0 44 22 10
2014 EC-07 0 18 27 36 18 0 0 55 18 11
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 19 26 12 18 13 8 4 51 35 74
2018 EC-05 11 34 14 11 5 9 16 60 22 15
2018 EC-06 16 16 10 30 19 8 0 35 54 18
2018 EC-07 21 26 6 25 17 0 6 50 44 15
2017 EC 23 26 12 12 3 14 10 65 20 60
2017 EC-05 17 28 8 10 0 28 9 71 16 11
2017 EC-06 31 12 0 18 13 12 15 58 42 16
2017 EC-07 29 49 14 0 0 7 0 85 0 12
2014 EC 32 32 7 10 15 0 3 67 26 59
2014 EC-02 45 18 9 0 27 0 0 64 27 11
2014 EC-03 20 30 0 20 20 0 10 56 44 10
2014 EC-07 18 55 9 0 9 0 9 80 10 11

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 41 30 7 15 7 0 0 71 22 74
2018 EC-05 31 53 5 5 5 0 0 84 11 15
2018 EC-06 30 38 0 19 12 0 0 68 32 18
2018 EC-07 49 26 7 17 0 0 0 75 17 15
2017 EC 54 35 3 6 2 0 0 89 8 60
2017 EC-05 50 32 10 8 0 0 0 82 8 11
2017 EC-06 43 51 0 6 0 0 0 94 6 16
2017 EC-07 86 14 0 0 0 0 0 100 0 12
2014 EC 51 20 8 10 8 0 2 72 19 59
2014 EC-02 45 18 9 18 9 0 0 64 27 11
2014 EC-03 60 20 0 10 10 0 0 80 20 10
2014 EC-07 64 18 9 9 0 0 0 82 9 11

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 9 18 19 14 14 17 9 36 38 74
2018 EC-05 11 18 28 0 5 27 11 47 9 15
2018 EC-06 0 16 6 19 32 17 10 22 70 18
2018 EC-07 8 33 13 34 6 0 6 43 43 15
2017 EC 22 12 20 7 4 25 10 52 17 60
2017 EC-05 25 8 18 0 0 40 9 65 0 11
2017 EC-06 15 11 19 0 12 30 13 46 21 16
2017 EC-07 37 26 7 10 6 0 15 74 18 12
2014 EC 15 24 19 14 17 12 0 44 35 59
2014 EC-02 9 18 9 18 27 18 0 33 56 11
2014 EC-03 10 0 30 0 40 20 0 13 50 10
2014 EC-07 18 36 27 9 0 9 0 60 10 11

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 45 33 4 14 4 0 0 78 19 74
2018 EC-05 54 35 5 0 5 0 0 89 5 15
2018 EC-06 39 25 10 17 9 0 0 64 26 18
2018 EC-07 44 45 0 11 0 0 0 89 11 15
2017 EC 55 35 0 10 0 0 0 90 10 60
2017 EC-05 64 36 0 0 0 0 0 100 0 11
2017 EC-06 46 29 0 25 0 0 0 75 25 16
2017 EC-07 52 48 0 0 0 0 0 100 0 12
2014 EC 56 27 7 7 3 0 0 83 10 59
2014 EC-02 64 27 0 0 9 0 0 91 9 11
2014 EC-03 60 10 10 20 0 0 0 70 20 10
2014 EC-07 73 18 9 0 0 0 0 91 0 11

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 50 36 5 6 4 0 0 86 10 74
2018 EC-05 54 46 0 0 0 0 0 100 0 15
2018 EC-06 49 31 6 9 5 0 0 81 14 18
2018 EC-07 49 43 7 0 0 0 0 93 0 15
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 49 23 11 8 9 0 0 72 17 74
2018 EC-05 44 40 11 0 5 0 0 84 5 15
2018 EC-06 62 0 16 17 5 0 0 62 21 18
2018 EC-07 52 25 6 11 6 0 0 77 17 15
2017 EC 46 34 5 13 2 0 0 80 15 60
2017 EC-05 62 30 0 8 0 0 0 92 8 11
2017 EC-06 43 25 7 25 0 0 0 67 25 16
2017 EC-07 49 29 7 16 0 0 0 78 16 12
2014 EC 47 32 10 7 3 0 0 80 10 59
2014 EC-02 64 18 9 0 9 0 0 82 9 11
2014 EC-03 20 60 20 0 0 0 0 80 0 10
2014 EC-07 45 36 9 9 0 0 0 82 9 11
2011 EC 43 34 7 9 6 0 1 78 15 66
2011 EC-02 64 28 0 9 0 0 0 91 9 11
2011 EC-06 34 43 8 8 7 0 0 77 15 13

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 52 18 7 13 7 4 0 72 21 74
2018 EC-05 63 12 11 5 0 8 0 82 6 15
2018 EC-06 48 25 6 14 8 0 0 73 21 18
2018 EC-07 64 0 11 13 11 0 0 64 25 15
2017 EC 50 35 2 8 5 0 0 85 13 60
2017 EC-05 62 30 0 8 0 0 0 92 8 11
2017 EC-06 49 38 0 6 7 0 0 87 13 16
2017 EC-07 49 28 0 18 6 0 0 76 24 12
2014 EC 54 29 2 8 5 2 0 84 14 59
2014 EC-02 64 18 0 9 9 0 0 82 18 11
2014 EC-03 50 30 0 20 0 0 0 80 20 10
2014 EC-07 55 27 9 9 0 0 0 82 9 11
2011 EC 47 28 12 7 4 0 1 76 12 66
2011 EC-02 74 18 9 0 0 0 0 91 0 11
2011 EC-06 57 13 7 23 0 0 0 70 23 13

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 48 23 12 9 8 0 0 71 17 74
2018 EC-05 51 26 23 0 0 0 0 77 0 15
2018 EC-06 37 31 10 14 8 0 0 68 21 18
2018 EC-07 64 11 19 0 6 0 0 75 6 15
2017 EC 58 31 0 7 4 0 0 89 11 60
2017 EC-05 74 18 0 8 0 0 0 92 8 11
2017 EC-06 56 32 0 0 12 0 0 88 12 16
2017 EC-07 57 37 0 0 6 0 0 94 6 12
2014 EC 46 27 12 10 5 0 0 73 15 59
2014 EC-02 64 9 0 18 9 0 0 73 27 11
2014 EC-03 40 50 0 10 0 0 0 90 10 10
2014 EC-07 45 36 18 0 0 0 0 82 0 11
2011 EC 42 34 12 7 4 0 1 76 11 65
2011 EC-02 36 64 0 0 0 0 0 100 0 11
2011 EC-06 46 22 16 9 7 0 0 68 16 12

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 57 21 8 5 6 3 0 80 12 74
2018 EC-05 69 26 5 0 0 0 0 95 0 15
2018 EC-06 46 20 12 12 9 0 0 67 21 18
2018 EC-07 64 13 6 6 6 6 0 82 12 15
2017 EC 72 20 4 3 0 2 0 93 3 60
2017 EC-05 84 8 8 0 0 0 0 92 0 11
2017 EC-06 75 19 0 6 0 0 0 94 6 16
2017 EC-07 55 35 10 0 0 0 0 90 0 12

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 45 26 12 6 11 0 0 71 17 74
2018 EC-05 45 38 11 0 5 0 0 84 5 15
2018 EC-06 31 37 10 17 5 0 0 68 21 18
2018 EC-07 45 19 19 11 6 0 0 64 17 15
2017 EC 57 27 4 3 9 0 0 85 12 60
2017 EC-05 72 20 8 0 0 0 0 92 0 11
2017 EC-06 48 38 0 0 13 0 0 87 13 16
2017 EC-07 62 20 10 8 0 0 0 82 8 12
2014 EC 49 27 15 3 5 0 0 76 8 59
2014 EC-02 55 27 9 0 9 0 0 82 9 11
2014 EC-03 40 30 30 0 0 0 0 70 0 10
2014 EC-07 55 36 9 0 0 0 0 91 0 11
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 19 22 14 19 5 0 21 52 30 18
2018 EC-07 19 19 17 17 8 0 19 48 31 11
2017 EC 15 28 18 0 5 0 34 65 8 13
2014 EC 21 57 14 0 0 7 0 85 0 14

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 34 29 9 8 16 4 0 65 25 73
2018 EC-05 47 20 5 11 11 5 0 71 23 15
2018 EC-06 16 37 10 10 21 6 0 56 33 17
2018 EC-07 15 32 18 17 17 0 0 47 34 15
2017 EC 44 29 16 1 6 4 0 76 8 60
2017 EC-05 53 38 8 0 0 0 0 92 0 11
2017 EC-06 31 31 19 0 13 6 0 66 14 16
2017 EC-07 44 43 7 0 6 0 0 87 6 12
2014 EC 46 20 12 8 10 3 0 68 19 59
2014 EC-02 64 0 9 0 27 0 0 64 27 11
2014 EC-03 40 30 10 10 10 0 0 70 20 10
2014 EC-07 45 18 18 0 0 18 0 78 0 11
2011 EC 22 31 17 7 11 9 3 60 21 66
2011 EC-02 45 19 9 10 0 18 0 77 12 11
2011 EC-06 24 40 13 0 17 0 7 68 18 13

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 32 26 9 16 15 2 0 59 31 72
2018 EC-05 38 30 11 11 5 5 0 71 17 15
2018 EC-06 15 30 15 14 27 0 0 45 41 18
2018 EC-07 23 19 6 36 17 0 0 41 53 15
2017 EC 48 29 11 7 4 0 0 77 12 60
2017 EC-05 50 22 28 0 0 0 0 72 0 11
2017 EC-06 54 21 6 13 6 0 0 75 19 16
2017 EC-07 61 18 15 0 6 0 0 79 6 12
2014 EC 39 27 17 8 8 0 0 66 17 59
2014 EC-02 45 18 9 9 18 0 0 64 27 11
2014 EC-03 40 30 20 0 10 0 0 70 10 10
2014 EC-07 36 36 18 9 0 0 0 73 9 11
2011 EC 21 34 14 13 11 4 3 59 26 66
2011 EC-02 27 36 37 0 0 0 0 63 0 11
2011 EC-06 22 33 0 21 17 0 7 59 41 13

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 22 34 6 19 15 5 0 58 36 74
2018 EC-05 20 48 0 22 5 5 0 71 29 15
2018 EC-06 10 39 5 14 27 5 0 51 43 18
2018 EC-07 23 13 11 36 17 0 0 36 53 15
2017 EC 32 35 15 8 6 3 0 70 15 60
2017 EC-05 42 20 28 10 0 0 0 62 10 11
2017 EC-06 26 42 13 0 13 6 0 72 14 16
2017 EC-07 27 52 8 7 6 0 0 79 13 12
2014 EC 37 24 15 14 5 5 0 64 20 59
2014 EC-02 45 18 18 18 0 0 0 64 18 11
2014 EC-03 50 0 10 10 10 20 0 63 25 10
2014 EC-07 45 18 9 18 0 9 0 70 20 11
2011 EC 13 33 20 22 6 3 3 49 29 67
2011 EC-02 19 45 17 19 0 0 0 64 19 11
2011 EC-06 22 26 7 30 8 0 7 52 41 13

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 18 31 16 17 14 3 0 51 33 74
2018 EC-05 14 47 7 11 16 5 0 64 29 15
2018 EC-06 18 16 16 19 26 5 0 36 47 18
2018 EC-07 15 25 25 24 11 0 0 40 36 15
2017 EC 22 41 13 13 8 3 0 65 22 60
2017 EC-05 17 37 18 20 0 8 0 59 22 11
2017 EC-06 16 47 6 12 13 6 0 67 26 16
2017 EC-07 35 52 0 0 13 0 0 87 13 12
2014 EC 25 32 19 14 10 0 0 58 24 59
2014 EC-02 45 18 9 0 27 0 0 64 27 11
2014 EC-03 20 30 20 20 10 0 0 50 30 10
2014 EC-07 36 27 9 27 0 0 0 64 27 11
2011 EC 13 31 12 26 13 1 3 47 41 67
2011 EC-02 10 45 18 28 0 0 0 55 28 11
2011 EC-06 24 21 8 25 15 0 7 48 43 13
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 22 50 7 14 7 0 0 72 21 74
2018 EC-05 5 73 5 11 5 0 0 78 16 15
2018 EC-06 15 30 10 35 10 0 0 44 45 18
2018 EC-07 15 49 13 17 6 0 0 64 23 15
2017 EC 42 33 16 6 3 0 0 75 9 60
2017 EC-05 34 48 18 0 0 0 0 82 0 11
2017 EC-06 33 30 26 12 0 0 0 62 12 16
2017 EC-07 59 22 7 7 6 0 0 81 13 12
2014 EC 27 51 17 3 2 0 0 78 5 59
2014 EC-02 36 36 27 0 0 0 0 73 0 11
2014 EC-03 20 70 0 0 10 0 0 90 10 10
2014 EC-07 36 27 18 18 0 0 0 64 18 11
2011 EC 28 37 12 12 9 0 3 67 21 67
2011 EC-02 72 19 0 9 0 0 0 91 9 11
2011 EC-06 22 24 29 8 17 0 0 46 25 13

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 29 33 6 18 6 5 2 67 27 74
2018 EC-05 21 44 13 11 5 0 5 70 17 15
2018 EC-06 28 25 5 24 14 5 0 56 39 18
2018 EC-07 34 20 11 29 6 0 0 54 34 15
2017 EC 49 26 6 5 5 9 0 81 11 60
2017 EC-05 44 22 8 0 0 26 0 89 0 11
2017 EC-06 60 19 0 7 7 6 0 84 16 16
2017 EC-07 48 38 0 8 6 0 0 86 14 12
2014 EC 51 27 8 5 5 3 0 81 11 59
2014 EC-02 36 27 9 18 9 0 0 64 27 11
2014 EC-03 60 30 0 0 10 0 0 90 10 10
2014 EC-07 55 9 27 9 0 0 0 64 9 11
2011 EC 38 24 13 16 1 4 3 67 19 67
2011 EC-02 55 36 0 9 0 0 0 91 9 11
2011 EC-06 24 29 15 24 0 8 0 58 27 13

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 34 26 9 17 10 4 0 63 28 74
2018 EC-05 27 35 11 5 16 5 0 66 23 15
2018 EC-06 22 31 10 27 9 0 0 53 36 18
2018 EC-07 41 18 6 17 17 0 0 60 34 15

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 15 20 14 13 19 17 2 43 39 74
2018 EC-05 5 32 27 11 5 20 0 46 20 15
2018 EC-06 5 28 22 0 32 14 0 38 37 18
2018 EC-07 8 15 6 17 17 38 0 35 55 15
2017 EC 24 14 11 10 10 31 1 55 30 60
2017 EC-05 9 8 29 18 0 36 0 27 29 11
2017 EC-06 21 6 14 0 19 40 0 45 32 16
2017 EC-07 27 29 8 7 6 25 0 73 17 12
2014 EC 19 14 15 22 17 8 5 37 45 59
2014 EC-02 27 9 0 18 27 9 9 44 56 11
2014 EC-03 20 10 20 30 20 0 0 30 50 10
2014 EC-07 9 9 18 27 9 9 18 25 50 11
2011 EC 5 19 15 9 15 29 7 38 38 66
2011 EC-02 9 28 9 0 19 36 0 56 29 11
2011 EC-06 7 8 15 15 8 41 7 28 44 13

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 22 32 16 17 8 4 0 56 27 72
2018 EC-05 7 66 11 11 0 5 0 77 11 15
2018 EC-06 32 14 18 26 9 0 0 46 36 17
2018 EC-07 29 20 20 25 6 0 0 49 31 14
2017 EC 34 34 5 13 4 12 0 76 19 60
2017 EC-05 34 28 0 10 8 20 0 77 23 11
2017 EC-06 16 31 6 22 7 18 0 57 36 16
2017 EC-07 47 32 15 0 0 7 0 84 0 12
2014 EC 32 27 14 10 12 5 0 63 23 59
2014 EC-02 36 9 45 0 0 9 0 50 0 11
2014 EC-03 20 30 10 20 20 0 0 50 40 10
2014 EC-07 45 27 9 0 0 18 0 89 0 11
2011 EC 17 37 11 15 17 1 1 56 33 67
2011 EC-02 36 26 10 0 28 0 0 62 28 11
2011 EC-06 7 54 0 15 24 0 0 61 39 13

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 25 27 10 7 27 2 1 54 36 74
2018 EC-05 26 47 0 5 16 5 0 77 23 15
2018 EC-06 33 8 18 10 27 5 0 43 39 18
2018 EC-07 38 25 6 0 32 0 0 63 32 15
2017 EC 27 20 12 21 8 12 0 54 33 60
2017 EC-05 37 8 20 10 8 16 0 54 22 11
2017 EC-06 12 15 17 15 19 22 0 34 44 16
2017 EC-07 29 39 0 25 0 7 0 73 27 12
2014 EC 14 17 15 17 32 2 3 32 52 59
2014 EC-02 27 9 18 0 36 9 0 40 40 11
2014 EC-03 0 10 20 20 50 0 0 10 70 10
2014 EC-07 18 18 27 18 0 0 18 44 22 11
2011 EC 4 11 10 25 36 3 12 17 71 67
2011 EC-02 9 19 18 26 28 0 0 28 54 11
2011 EC-06 0 21 0 41 23 0 15 25 75 13

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 31 37 20 5 8 0 0 67 13 74
2018 EC-05 23 50 22 5 0 0 0 73 5 15
2018 EC-06 32 26 18 5 19 0 0 58 24 18
2018 EC-07 32 45 17 0 6 0 0 77 6 15
2017 EC 46 35 9 6 3 2 0 81 9 60
2017 EC-05 64 10 10 0 8 8 0 80 9 11
2017 EC-06 42 39 0 19 0 0 0 81 19 16
2017 EC-07 59 29 0 7 6 0 0 87 13 12

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 42 37 7 11 1 3 0 81 12 74
2018 EC-05 54 46 0 0 0 0 0 100 0 15
2018 EC-06 44 33 8 15 0 0 0 77 15 18
2018 EC-07 45 49 0 6 0 0 0 94 6 15
2017 EC 47 30 12 4 2 5 0 81 6 60
2017 EC-05 52 40 0 0 8 0 0 92 8 11
2017 EC-06 38 27 12 6 0 18 0 78 7 16
2017 EC-07 47 39 14 0 0 0 0 86 0 12
2014 EC 47 27 14 5 5 0 2 76 10 59
2014 EC-02 73 18 9 0 0 0 0 91 0 11
2014 EC-03 30 40 20 0 10 0 0 70 10 10
2014 EC-07 45 18 27 9 0 0 0 64 9 11

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 44 35 5 10 6 0 0 80 16 74
2018 EC-05 53 42 5 0 0 0 0 95 0 15
2018 EC-06 44 28 0 18 9 0 0 73 27 18
2018 EC-07 45 32 11 6 6 0 0 77 11 15
2017 EC 42 45 5 4 3 1 0 88 7 60
2017 EC-05 38 52 10 0 0 0 0 90 0 11
2017 EC-06 45 36 6 7 6 0 0 81 13 16
2017 EC-07 39 55 0 0 6 0 0 94 6 12
2014 EC 42 34 10 8 3 0 2 78 12 59
2014 EC-02 55 27 9 9 0 0 0 82 9 11
2014 EC-03 40 30 10 20 0 0 0 70 20 10
2014 EC-07 55 27 9 9 0 0 0 82 9 11
2011 EC 39 37 10 4 6 0 3 78 11 66
2011 EC-02 56 26 9 9 0 0 0 82 9 11
2011 EC-06 42 15 11 16 9 0 7 61 27 12

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 48 29 9 7 7 0 0 76 14 74
2018 EC-05 67 22 5 5 0 0 0 89 5 15
2018 EC-06 37 31 10 17 5 0 0 68 21 18
2018 EC-07 32 33 11 11 11 0 0 66 23 15
2017 EC 63 32 2 0 4 0 0 95 4 59
2017 EC-05 72 28 0 0 0 0 0 100 0 11
2017 EC-06 62 25 0 0 13 0 0 87 13 16
2017 EC-07 58 42 0 0 0 0 0 100 0 12
2014 EC 54 31 3 5 7 0 0 85 12 59
2014 EC-02 73 0 9 18 0 0 0 73 18 11
2014 EC-03 40 50 0 0 10 0 0 90 10 10
2014 EC-07 64 27 0 9 0 0 0 91 9 11
2011 EC 44 34 10 2 8 0 3 80 10 67
2011 EC-02 63 18 19 0 0 0 0 81 0 11
2011 EC-06 45 17 15 0 17 0 7 67 18 13

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 41 19 8 13 18 0 0 61 31 74
2018 EC-05 62 5 11 11 11 0 0 67 22 15
2018 EC-06 28 31 0 21 19 0 0 59 41 18
2018 EC-07 26 13 26 17 17 0 0 40 34 15
2017 EC 58 23 11 5 3 0 0 80 9 60
2017 EC-05 70 20 0 10 0 0 0 90 10 11
2017 EC-06 49 30 0 7 13 0 0 79 21 16
2017 EC-07 48 16 37 0 0 0 0 63 0 12
2014 EC 39 25 14 14 7 2 0 66 21 59
2014 EC-02 64 9 0 18 9 0 0 73 27 11
2014 EC-03 30 30 20 10 10 0 0 60 20 10
2014 EC-07 45 18 27 9 0 0 0 64 9 11
2011 EC 25 35 17 9 11 1 1 62 20 67
2011 EC-02 36 36 9 9 10 0 0 72 19 11
2011 EC-06 31 25 7 15 17 7 0 59 33 13

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 43 18 10 11 18 0 0 61 29 73
2018 EC-05 55 13 11 16 5 0 0 67 22 15
2018 EC-06 30 27 5 5 34 0 0 57 38 17
2018 EC-07 32 13 26 11 17 0 0 45 29 15
2017 EC 57 27 6 7 3 0 0 83 11 60
2017 EC-05 50 40 0 10 0 0 0 90 10 11
2017 EC-06 55 17 7 7 13 0 0 72 21 16
2017 EC-07 54 33 14 0 0 0 0 86 0 12
2014 EC 37 29 10 19 5 0 0 66 24 59
2014 EC-02 64 9 0 27 0 0 0 73 27 11
2014 EC-03 20 50 10 10 10 0 0 70 20 10
2014 EC-07 45 27 27 0 0 0 0 73 0 11
2011 EC 28 41 8 9 11 1 1 71 20 66
2011 EC-02 49 30 0 10 11 0 0 79 21 10
2011 EC-06 31 40 0 15 8 7 0 75 25 13

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 40 14 14 7 23 1 0 55 31 73
2018 EC-05 44 19 14 12 6 6 0 67 19 14
2018 EC-06 36 18 5 0 41 0 0 54 41 18
2018 EC-07 13 21 24 17 25 0 0 34 42 15
2017 EC 57 16 7 8 6 6 0 78 15 60
2017 EC-05 74 8 10 0 0 8 0 89 0 11
2017 EC-06 43 17 7 13 13 6 0 64 28 16
2017 EC-07 54 10 7 7 7 16 0 75 16 12
2014 EC 31 24 22 14 8 2 0 55 22 59
2014 EC-02 36 18 9 27 9 0 0 55 36 11
2014 EC-03 30 20 30 10 10 0 0 50 20 10
2014 EC-07 36 18 18 18 9 0 0 55 27 11
2011 EC 30 25 11 13 16 4 1 59 30 67
2011 EC-02 45 9 9 9 28 0 0 55 37 11
2011 EC-06 41 7 15 15 8 15 0 56 27 13
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 EC 41 24 36 74
2018 EC-05 37 28 35 15
2018 EC-06 54 27 19 18
2018 EC-07 53 23 24 15
2017 EC 25 40 34 60
2017 EC-05 0 60 40 11
2017 EC-06 29 30 40 16
2017 EC-07 21 48 31 12
2014 EC 37 22 41 59
2014 EC-02 55 0 45 11
2014 EC-03 50 40 10 10
2014 EC-07 27 36 36 11
2011 EC 37 33 30 67
2011 EC-02 38 26 36 11
2011 EC-06 39 45 16 13

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 EC 0 13 79 6 0 3 33
2018 EC-06 0 0 100 0 0 0 10
2017 EC 0 19 75 0 6 0 16
2014 EC 9 9 59 9 9999 14 22
2011 EC 8 4 72 9 9999 8 25
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EC 28 72 74
2018 EC-06 28 72 18
2018 EC-07 42 58 15

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 EC 59 21

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 EC 64 21

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 EC 0 21

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 EC 0 21

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 EC 0 21

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 EC 63 21

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 EC 46 21

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 EC 45 21

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 EC 31 21

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 EC 48 21

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 EC 64 21

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 EC 45 21

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 EC 0 21

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 EC 43 21

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 EC 71 21

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 EC 24 21

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 EC 0 21

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 EC 25 21

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 EC 37 20

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 EC 0 20

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 EC 0 20

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 EC 32 20

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 EC 56 20

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 EC 48 20

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 14 9 11 5 20 29 11 40 42 74
2018 EC-05 11 8 5 5 22 34 14 37 52 15
2018 EC-06 10 11 10 5 21 42 0 37 45 18
2018 EC-07 19 13 6 0 34 14 13 45 48 15
2017 EC 17 9 15 2 5 41 11 54 14 60
2017 EC-05 9 0 18 10 0 63 0 24 27 11
2017 EC-06 29 5 12 0 6 41 7 65 12 16
2017 EC-07 8 18 16 0 6 51 0 54 12 12
2014 EC 19 17 7 12 10 29 7 55 34 59
2014 EC-02 18 9 0 9 18 45 0 50 50 11
2014 EC-03 10 10 20 0 10 30 20 40 20 10
2014 EC-07 27 9 18 0 0 36 9 67 0 11

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 28 23 10 18 10 12 0 58 31 74
2018 EC-05 34 28 5 22 5 5 0 66 29 15
2018 EC-06 15 25 16 21 9 14 0 46 35 18
2018 EC-07 26 15 6 17 23 13 0 47 46 15
2017 EC 27 22 24 7 2 18 2 60 10 60
2017 EC-05 17 37 8 10 0 28 0 75 14 11
2017 EC-06 29 11 25 0 6 29 0 56 8 16
2017 EC-07 35 21 29 0 0 15 0 66 0 12
2014 EC 29 29 10 14 8 8 2 64 25 59
2014 EC-02 36 27 0 9 18 9 0 70 30 11
2014 EC-03 30 30 10 0 10 10 10 75 13 10
2014 EC-07 36 27 9 9 0 18 0 78 11 11
2011 EC 23 33 20 8 3 10 3 64 12 67
2011 EC-02 64 18 0 0 0 9 9 100 0 11
2011 EC-06 16 25 31 22 0 7 0 44 23 13
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 13 10 13 3 8 44 7 49 23 74
2018 EC-05 0 8 11 0 0 61 20 44 0 15
2018 EC-06 10 5 16 5 12 52 0 30 35 18
2018 EC-07 25 19 0 11 6 26 13 72 28 15
2017 EC 13 8 15 0 0 52 12 58 0 60
2017 EC-05 0 8 10 0 0 70 12 46 0 11
2017 EC-06 15 7 6 0 0 64 7 80 0 16
2017 EC-07 8 7 28 0 0 51 6 35 0 12
2014 EC 24 8 17 5 0 37 8 59 9 59
2014 EC-02 27 9 9 0 0 55 0 80 0 11
2014 EC-03 10 10 30 0 0 50 0 40 0 10
2014 EC-07 27 0 9 18 0 36 9 50 33 11

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 28 28 15 6 7 17 0 67 15 74
2018 EC-05 24 55 11 0 0 11 0 88 0 15
2018 EC-06 25 20 9 15 8 24 0 58 30 18
2018 EC-07 32 26 11 6 6 18 0 72 14 15
2017 EC 30 31 15 4 0 17 4 76 5 59
2017 EC-05 18 42 9 0 0 18 13 87 0 10
2017 EC-06 15 46 6 6 0 28 0 84 8 16
2017 EC-07 44 18 22 0 0 15 0 74 0 12
2014 EC 36 29 14 5 0 15 2 78 6 59
2014 EC-02 45 45 0 0 0 9 0 100 0 11
2014 EC-03 20 20 40 0 0 20 0 50 0 10
2014 EC-07 36 18 18 9 0 18 0 67 11 11
2011 EC 28 35 14 8 1 12 1 74 11 67
2011 EC-02 54 28 0 0 0 19 0 100 0 11
2011 EC-06 33 21 17 15 0 15 0 64 17 13
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 23 18 21 13 22 0 2 42 36 74
2018 EC-05 13 23 34 11 14 0 5 38 26 15
2018 EC-06 32 17 24 5 22 0 0 49 27 18
2018 EC-07 15 6 32 41 6 0 0 21 47 15
2017 EC 29 20 17 22 13 0 0 48 34 60
2017 EC-05 36 18 26 20 0 0 0 55 20 11
2017 EC-06 32 17 16 29 6 0 0 49 35 16
2017 EC-07 34 7 10 25 24 0 0 41 49 12

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 19 28 14 24 15 0 0 47 39 74
2018 EC-05 22 14 19 40 5 0 0 36 45 15
2018 EC-06 18 24 10 24 24 0 0 42 48 18
2018 EC-07 15 25 8 30 23 0 0 39 53 15
2017 EC 15 27 30 10 17 0 2 43 27 60
2017 EC-05 9 46 45 0 0 0 0 55 0 11
2017 EC-06 12 22 19 18 22 0 6 36 43 16
2017 EC-07 20 18 25 7 30 0 0 38 37 12

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 26 22 19 22 10 1 0 49 32 74
2018 EC-05 22 19 25 29 5 0 0 41 34 15
2018 EC-06 8 20 22 36 9 5 0 30 47 18
2018 EC-07 26 21 0 30 23 0 0 47 53 15
2017 EC 21 31 24 7 15 0 2 53 22 60
2017 EC-05 17 47 26 10 0 0 0 64 10 11
2017 EC-06 18 27 26 0 28 0 0 46 28 16
2017 EC-07 20 18 25 23 14 0 0 38 37 12

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 23 11 24 23 18 1 0 34 42 74
2018 EC-05 29 0 38 27 5 0 0 29 33 15
2018 EC-06 5 14 20 25 31 5 0 19 59 18
2018 EC-07 30 0 25 17 29 0 0 30 46 15
2017 EC 14 24 25 19 17 0 2 38 36 60
2017 EC-05 17 16 47 20 0 0 0 33 20 11
2017 EC-06 6 23 23 21 27 0 0 29 48 16
2017 EC-07 20 19 7 34 21 0 0 39 54 12

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 43 24 8 13 9 2 1 69 23 73
2018 EC-05 43 25 22 5 5 0 0 68 11 15
2018 EC-06 42 16 10 23 9 0 0 58 32 18
2018 EC-07 33 21 0 23 23 0 0 54 46 15
2017 EC 38 28 12 7 10 0 5 69 18 60
2017 EC-05 47 35 18 0 0 0 0 82 0 11
2017 EC-06 40 17 21 0 16 0 6 60 17 16
2017 EC-07 27 36 0 16 21 0 0 63 37 12

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 35 29 11 12 11 1 0 64 24 74
2018 EC-05 35 31 11 18 5 0 0 66 23 15
2018 EC-06 30 21 18 9 23 0 0 51 32 18
2018 EC-07 15 39 11 17 17 0 0 54 34 15
2017 EC 30 36 14 10 10 0 0 66 20 60
2017 EC-05 47 35 10 0 8 0 0 82 8 11
2017 EC-06 18 28 20 21 13 0 0 46 34 16
2017 EC-07 25 45 0 15 16 0 0 70 30 12

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 28 24 27 7 10 2 1 54 18 72
2018 EC-05 20 30 34 11 5 0 0 50 16 15
2018 EC-06 30 32 14 6 18 0 0 62 24 17
2018 EC-07 32 32 25 6 6 0 0 64 11 15
2017 EC 46 31 16 4 3 0 0 77 8 60
2017 EC-05 54 36 10 0 0 0 0 90 0 11
2017 EC-06 52 22 13 0 13 0 0 74 13 16
2017 EC-07 46 24 17 13 0 0 0 70 13 12

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 22 34 18 12 13 0 0 56 25 72
2018 EC-05 15 42 14 13 16 0 0 57 29 15
2018 EC-06 6 46 15 19 14 0 0 51 33 17
2018 EC-07 33 19 25 6 17 0 0 52 23 15
2017 EC 31 33 22 11 3 0 0 64 14 60
2017 EC-05 17 43 18 22 0 0 0 60 22 11
2017 EC-06 43 0 38 12 7 0 0 43 19 16
2017 EC-07 31 38 25 0 6 0 0 70 6 12

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 30 25 14 16 14 0 0 55 31 72
2018 EC-05 20 35 32 7 5 0 0 56 13 15
2018 EC-06 13 33 6 22 25 0 0 46 47 17
2018 EC-07 40 20 17 6 17 0 0 60 23 15
2017 EC 32 33 17 7 7 1 3 68 14 60
2017 EC-05 16 62 12 10 0 0 0 78 10 11
2017 EC-06 45 19 17 0 13 0 6 67 14 16
2017 EC-07 39 31 17 7 6 0 0 70 13 12

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 43 31 12 9 5 0 0 74 14 72
2018 EC-05 49 37 8 5 0 0 0 86 5 15
2018 EC-06 42 24 14 10 9 0 0 66 20 17
2018 EC-07 42 41 6 6 6 0 0 83 11 15
2017 EC 36 31 23 7 1 0 2 68 8 60
2017 EC-05 27 65 8 0 0 0 0 92 0 11
2017 EC-06 45 16 25 7 0 0 6 66 8 16
2017 EC-07 33 32 21 7 7 0 0 65 14 12

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 56 20 17 4 1 0 1 77 5 71
2018 EC-05 55 20 19 5 0 0 0 75 5 15
2018 EC-06 61 16 11 5 0 0 7 82 5 16
2018 EC-07 45 17 30 7 0 0 0 62 7 15
2017 EC 67 20 8 2 2 0 2 88 4 60
2017 EC-05 64 26 10 0 0 0 0 90 0 11
2017 EC-06 67 12 7 0 7 0 6 84 8 16
2017 EC-07 79 7 7 8 0 0 0 86 8 12

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 79 11 6 1 2 0 1 91 3 72
2018 EC-05 81 0 14 0 0 0 5 85 0 15
2018 EC-06 80 11 5 5 0 0 0 91 5 17
2018 EC-07 89 6 6 0 0 0 0 94 0 15

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 65 14 6 2 12 0 0 79 15 72
2018 EC-05 84 5 0 0 11 0 0 89 11 15
2018 EC-06 56 17 5 5 18 0 0 73 22 17
2018 EC-07 58 13 11 6 11 0 0 71 17 15
2017 EC 71 12 7 3 0 0 7 89 3 60
2017 EC-05 82 18 0 0 0 0 0 100 0 11
2017 EC-06 67 13 0 6 0 0 14 93 7 16
2017 EC-07 84 0 16 0 0 0 0 84 0 12

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 55 24 7 5 6 0 3 81 12 74
2018 EC-05 62 26 0 0 5 0 7 94 6 15
2018 EC-06 33 35 17 5 5 0 6 72 10 18
2018 EC-07 64 30 0 0 6 0 0 94 6 15
2017 EC 60 25 8 2 0 0 5 90 2 60
2017 EC-05 65 35 0 0 0 0 0 100 0 11
2017 EC-06 64 18 6 6 0 0 6 87 6 16
2017 EC-07 59 25 16 0 0 0 0 84 0 12

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 54 11 14 7 14 0 1 65 21 74
2018 EC-05 57 13 18 5 0 0 7 75 6 15
2018 EC-06 34 30 15 0 21 0 0 64 21 18
2018 EC-07 48 6 29 11 6 0 0 54 17 15
2017 EC 58 20 7 7 3 0 5 82 11 60
2017 EC-05 46 44 10 0 0 0 0 90 0 11
2017 EC-06 75 6 0 7 6 0 6 86 14 16
2017 EC-07 45 31 10 8 6 0 0 76 14 12

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 60 12 2 2 1 0 22 93 5 74
2018 EC-05 60 14 0 0 0 0 26 100 0 15
2018 EC-06 53 9 5 5 0 0 29 87 6 18
2018 EC-07 49 32 6 7 6 0 0 81 13 15
2017 EC 64 8 1 0 0 0 27 98 0 60
2017 EC-05 72 8 0 0 0 0 20 100 0 11
2017 EC-06 75 6 0 0 0 0 20 100 0 16
2017 EC-07 62 16 6 0 0 0 16 93 0 12

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 70 12 9 1 0 0 7 89 1 74
2018 EC-05 81 0 13 0 0 0 7 87 0 15
2018 EC-06 60 21 0 5 0 0 14 95 5 18
2018 EC-07 89 0 11 0 0 0 0 89 0 15
2017 EC 71 19 3 1 0 0 5 95 1 60
2017 EC-05 65 35 0 0 0 0 0 100 0 11
2017 EC-06 70 13 6 4 0 0 6 89 5 16
2017 EC-07 85 15 0 0 0 0 0 100 0 12

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 67 8 5 3 5 2 9 85 9 74
2018 EC-05 70 13 0 0 11 0 7 88 12 15
2018 EC-06 70 5 14 5 0 0 8 80 5 18
2018 EC-07 87 0 0 0 6 0 7 94 6 15
2017 EC 69 18 2 3 3 0 5 91 7 60
2017 EC-05 71 17 0 0 12 0 0 88 12 11
2017 EC-06 69 19 0 6 0 0 6 94 6 16
2017 EC-07 76 10 8 0 6 0 0 86 6 12

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 55 29 9 2 1 0 4 87 4 74
2018 EC-05 55 27 11 0 0 0 7 88 0 15
2018 EC-06 37 36 12 10 5 0 0 73 15 18
2018 EC-07 61 33 6 0 0 0 0 94 0 15
2017 EC 46 31 10 7 0 0 6 82 7 60
2017 EC-05 43 57 0 0 0 0 0 100 0 11
2017 EC-06 42 20 12 20 0 0 6 66 21 16
2017 EC-07 59 17 16 0 0 0 7 82 0 12

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 19 25 27 18 10 0 0 44 29 74
2018 EC-05 16 34 34 11 5 0 0 49 16 15
2018 EC-06 11 34 15 30 9 0 0 46 39 18
2018 EC-07 19 20 21 17 23 0 0 39 40 15
2017 EC 12 36 33 11 7 0 2 48 18 60
2017 EC-05 8 48 43 0 0 0 0 57 0 11
2017 EC-06 18 28 22 25 7 0 0 46 32 16
2017 EC-07 0 30 40 15 16 0 0 30 30 12

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 17 18 35 21 9 0 0 30 35 74
2018 EC-05 5 16 46 32 0 0 0 32 22 15
2018 EC-06 18 26 34 22 0 0 0 22 44 18
2018 EC-07 23 6 52 0 19 0 0 19 29 15
2017 EC 10 13 47 19 10 0 2 29 23 60
2017 EC-05 0 0 66 25 8 0 0 34 0 11
2017 EC-06 7 31 24 17 21 0 0 38 38 16
2017 EC-07 16 15 62 8 0 0 0 8 30 12

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 24 36 17 17 4 1 0 61 22 74
2018 EC-05 29 30 25 11 5 0 0 59 16 15
2018 EC-06 21 21 26 33 0 0 0 41 33 18
2018 EC-07 26 39 17 11 6 0 0 66 17 15
2017 EC 18 36 14 20 5 6 0 58 26 60
2017 EC-05 8 36 17 22 0 16 0 53 26 11
2017 EC-06 15 35 14 18 13 6 0 53 33 16
2017 EC-07 27 25 24 18 0 6 0 55 20 12

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 22 31 7 21 19 0 0 53 40 74
2018 EC-05 34 22 5 22 16 0 0 57 38 15
2018 EC-06 5 40 9 14 32 0 0 46 45 18
2018 EC-07 15 26 7 23 29 0 0 41 52 15
2017 EC 27 42 7 16 6 1 0 71 22 60
2017 EC-05 33 29 18 20 0 0 0 62 20 11
2017 EC-06 32 29 7 13 13 6 0 64 28 16
2017 EC-07 18 60 0 16 6 0 0 78 22 12
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 26 21 23 17 8 3 2 27 73 74
2018 EC-05 20 22 34 11 5 0 8 22 78 15
2018 EC-06 26 25 27 17 5 0 0 26 74 18
2018 EC-07 21 15 41 23 0 0 0 21 79 15
2017 EC 30 16 28 16 7 4 0 31 69 59
2017 EC-05 45 10 8 27 10 0 0 45 55 11
2017 EC-06 47 11 21 21 0 0 0 47 53 16
2017 EC-07 8 27 59 0 6 0 0 8 92 12

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 EC 18 52
2018 EC-05 13 11
2018 EC-06 6 13
2018 EC-07 23 12
2017 EC 19 39
2017 EC-07 13 11

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EC 32 52
2018 EC-05 43 11
2018 EC-06 18 13
2018 EC-07 43 12
2017 EC 44 39
2017 EC-07 25 11

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EC 24 52
2018 EC-05 23 11
2018 EC-06 6 13
2018 EC-07 17 12
2017 EC 25 39
2017 EC-07 15 11

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 EC 57 52
2018 EC-05 52 11
2018 EC-06 67 13
2018 EC-07 93 12
2017 EC 51 39
2017 EC-07 64 11

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 EC 11 52
2018 EC-05 0 11
2018 EC-06 6 13
2018 EC-07 0 12
2017 EC 2 39
2017 EC-07 0 11

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 EC 38 52
2018 EC-05 15 11
2018 EC-06 37 13
2018 EC-07 45 12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 EC 35 52
2018 EC-05 40 11
2018 EC-06 28 13
2018 EC-07 14 12
2017 EC 52 39
2017 EC-07 66 11

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 EC 2 29 26 22 11 11 49
2018 EC-05 0 16 26 39 11 8 10
2018 EC-06 0 49 44 0 0 7 11
2018 EC-07 7 26 14 16 22 14 12
2017 EC 8 46 20 9 2 15 39
2017 EC-07 8 64 11 11 0 6 11

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EC 35 65 52
2018 EC-05 53 47 11
2018 EC-06 22 78 13
2018 EC-07 10 90 12

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 22 20 9 20 17 4 8 48 42 52
2018 EC-05 15 36 0 24 17 0 8 55 45 11
2018 EC-06 20 14 37 6 12 0 11 38 21 13
2018 EC-07 10 23 0 36 22 0 9 36 64 12
2017 EC 17 38 10 23 11 0 2 56 34 39
2017 EC-07 6 68 18 0 0 0 7 81 0 11

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 5 13 12 16 43 4 8 20 66 52
2018 EC-05 0 28 17 17 30 0 8 30 51 11
2018 EC-06 8 6 25 12 49 0 0 14 61 13
2018 EC-07 0 14 0 17 52 0 17 17 83 12
2017 EC 2 6 7 21 49 2 12 9 82 39
2017 EC-07 0 7 26 13 46 0 8 8 64 11

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 40 17 13 18 9 2 1 59 27 73
2018 EC-05 36 31 5 20 0 0 7 72 22 15
2018 EC-06 41 15 22 9 12 0 0 56 21 18
2018 EC-07 36 23 11 6 24 0 0 59 30 15
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