2018 Public Service Employee Survey Results for Micro-organizations combined by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 49 34 13 2 2 0 0 83 4 39
2018 CS-02 35 33 26 6 0 0 0 68 6 15
2017 CS 47 42 3 3 5 0 0 89 8 39
2017 CS-02 32 45 7 9 7 0 0 77 16 14
2017 CS-03 49 41 0 0 10 0 0 90 10 10
2014 CS 41 39 7 9 4 0 0 80 13 54
2014 CS-01 36 36 9 9 9 0 0 73 18 11
2014 CS-02 33 43 14 5 5 0 0 76 10 21
2014 CS-03 50 42 0 8 0 0 0 92 8 12
2014 CS-04 50 30 0 20 0 0 0 80 20 10
2011 CS 34 32 19 12 2 0 2 67 14 59
2011 CS-02 25 32 28 11 4 0 0 57 15 21
2011 CS-03 30 45 12 13 0 0 0 75 13 16
2011 CS-04 52 30 9 9 0 0 0 82 9 10
2008 CS 34 41 11 9 5 0 0 75 14 44
2008 CS-01 46 31 15 8 0 0 0 77 8 13
2008 CS-02 10 30 30 10 20 0 0 40 30 10
2008 CS-03 31 54 0 15 0 0 0 85 15 13

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 65 26 7 0 2 0 0 91 2 39
2018 CS-02 52 36 12 0 0 0 0 88 0 15
2017 CS 58 30 7 6 0 0 0 87 6 39
2017 CS-02 68 16 0 16 0 0 0 84 16 14
2017 CS-03 60 30 10 0 0 0 0 90 0 10
2014 CS 54 43 4 0 0 0 0 96 0 54
2014 CS-01 55 45 0 0 0 0 0 100 0 11
2014 CS-02 43 48 10 0 0 0 0 90 0 21
2014 CS-03 42 58 0 0 0 0 0 100 0 12
2014 CS-04 90 10 0 0 0 0 0 100 0 10
2011 CS 49 37 11 3 0 0 0 86 3 59
2011 CS-02 34 53 9 4 0 0 0 86 4 21
2011 CS-03 54 27 20 0 0 0 0 80 0 16
2011 CS-04 82 9 0 9 0 0 0 91 9 10
2008 CS 57 32 9 2 0 0 0 89 2 44
2008 CS-01 85 8 8 0 0 0 0 92 0 13
2008 CS-02 30 30 30 10 0 0 0 60 10 10
2008 CS-03 46 54 0 0 0 0 0 100 0 13

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 62 24 12 0 2 0 0 86 2 39
2018 CS-02 52 23 25 0 0 0 0 75 0 15
2017 CS 60 28 6 3 3 0 0 89 6 39
2017 CS-02 68 16 7 9 0 0 0 84 9 14
2017 CS-03 60 30 0 0 10 0 0 90 10 10
2014 CS 69 24 6 0 2 0 0 93 2 54
2014 CS-01 73 9 18 0 0 0 0 82 0 11
2014 CS-02 57 38 5 0 0 0 0 95 0 21
2014 CS-03 58 33 0 0 8 0 0 92 8 12
2014 CS-04 100 0 0 0 0 0 0 100 0 10
2011 CS 51 45 0 4 0 0 0 96 4 59
2011 CS-02 48 48 0 4 0 0 0 96 4 21
2011 CS-03 45 55 0 0 0 0 0 100 0 16
2011 CS-04 61 30 0 9 0 0 0 91 9 10
2008 CS 52 36 9 0 2 0 0 89 2 44
2008 CS-01 54 38 8 0 0 0 0 92 0 13
2008 CS-02 20 40 30 0 10 0 0 60 10 10
2008 CS-03 69 31 0 0 0 0 0 100 0 13

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 60 31 5 2 2 0 0 91 4 39
2018 CS-02 59 41 0 0 0 0 0 100 0 15
2017 CS 47 40 10 0 3 0 0 87 3 39
2017 CS-02 54 39 7 0 0 0 0 93 0 14
2017 CS-03 37 41 11 0 10 0 0 79 10 10
2014 CS 46 35 11 7 0 0 0 81 7 54
2014 CS-01 64 18 0 18 0 0 0 82 18 11
2014 CS-02 33 48 19 0 0 0 0 81 0 21
2014 CS-03 42 42 8 8 0 0 0 83 8 12
2014 CS-04 60 20 10 10 0 0 0 80 10 10
2011 CS 55 25 9 9 2 0 0 80 12 59
2011 CS-02 52 14 14 14 6 0 0 66 20 21
2011 CS-03 54 40 0 6 0 0 0 94 6 16
2011 CS-04 62 28 11 0 0 0 0 89 0 10

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 56 31 9 5 0 0 0 87 5 38
2018 CS-02 53 42 5 0 0 0 0 95 0 15
2017 CS 61 23 8 5 3 0 0 84 7 39
2017 CS-02 77 7 9 7 0 0 0 84 7 14
2017 CS-03 60 30 0 0 10 0 0 90 10 10
2014 CS 46 44 6 4 0 0 0 91 4 54
2014 CS-01 36 64 0 0 0 0 0 100 0 11
2014 CS-02 43 33 14 10 0 0 0 76 10 21
2014 CS-03 42 58 0 0 0 0 0 100 0 12
2014 CS-04 70 30 0 0 0 0 0 100 0 10
2011 CS 41 40 10 7 1 0 0 81 9 59
2011 CS-02 38 46 4 11 0 0 0 85 11 21
2011 CS-03 28 46 26 0 0 0 0 74 0 16
2011 CS-04 63 28 0 9 0 0 0 91 9 10
2008 CS 45 39 11 5 0 0 0 84 5 44
2008 CS-01 62 23 15 0 0 0 0 85 0 13
2008 CS-02 10 40 30 20 0 0 0 50 20 10
2008 CS-03 54 46 0 0 0 0 0 100 0 13

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 46 26 17 8 2 0 0 72 11 39
2018 CS-02 52 26 7 9 6 0 0 78 15 15
2017 CS 39 34 19 2 5 0 0 73 7 39
2017 CS-02 47 31 16 0 7 0 0 77 7 14
2017 CS-03 37 41 11 0 10 0 0 79 10 10
2014 CS 30 43 17 9 2 0 0 72 11 54
2014 CS-01 27 55 18 0 0 0 0 82 0 11
2014 CS-02 19 48 19 10 5 0 0 67 14 21
2014 CS-03 42 42 8 8 0 0 0 83 8 12
2014 CS-04 40 20 20 20 0 0 0 60 20 10
2011 CS 29 35 18 8 10 0 0 64 18 59
2011 CS-02 29 24 28 0 20 0 0 53 20 21
2011 CS-03 22 58 8 12 0 0 0 80 12 16
2011 CS-04 34 37 0 28 0 0 0 72 28 10

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 50 8 11 2 0 0 80 13 39
2018 CS-02 21 57 0 21 0 0 0 79 21 15
2017 CS 35 36 18 9 3 0 0 71 11 39
2017 CS-02 47 23 30 0 0 0 0 70 0 14
2017 CS-03 37 53 0 0 10 0 0 90 10 10

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 64 34 0 2 0 0 0 98 2 40
2018 CS-01 46 54 0 0 0 0 0 100 0 10
2018 CS-02 65 35 0 0 0 0 0 100 0 15
2017 CS 57 33 8 0 3 0 0 90 3 38
2017 CS-02 70 14 16 0 0 0 0 84 0 14
2014 CS 57 38 2 2 2 0 0 94 4 53
2014 CS-01 64 36 0 0 0 0 0 100 0 11
2014 CS-02 52 38 0 5 5 0 0 90 10 21
2014 CS-03 58 42 0 0 0 0 0 100 0 12
2011 CS 61 20 12 7 0 0 0 80 7 59
2011 CS-02 57 19 14 11 0 0 0 76 11 21
2011 CS-03 56 24 20 0 0 0 0 80 0 16
2011 CS-04 72 9 11 9 0 0 0 81 9 10
2008 CS 50 34 9 5 2 0 0 84 7 44
2008 CS-01 77 23 0 0 0 0 0 100 0 13
2008 CS-02 10 30 40 20 0 0 0 40 20 10
2008 CS-03 54 38 0 0 8 0 0 92 8 13

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 57 21 9 11 2 0 0 78 13 40
2018 CS-01 59 23 8 0 10 0 0 82 10 10
2018 CS-02 52 33 5 9 0 0 0 86 9 15
2017 CS 46 26 14 11 3 0 0 72 13 39
2017 CS-02 70 0 14 16 0 0 0 70 16 14
2017 CS-03 37 30 11 11 10 0 0 68 21 10

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 66 23 7 4 0 0 0 89 4 40
2018 CS-01 51 31 10 8 0 0 0 82 8 10
2018 CS-02 61 26 12 0 0 0 0 88 0 15
2017 CS 63 28 9 0 0 0 0 91 0 39
2017 CS-02 70 22 9 0 0 0 0 91 0 14
2017 CS-03 70 30 0 0 0 0 0 100 0 10
2014 CS 70 26 4 0 0 0 0 96 0 54
2014 CS-01 64 27 9 0 0 0 0 91 0 11
2014 CS-02 67 29 5 0 0 0 0 95 0 21
2014 CS-03 67 33 0 0 0 0 0 100 0 12
2014 CS-04 90 10 0 0 0 0 0 100 0 10
2011 CS 62 30 7 0 0 0 0 93 0 59
2011 CS-02 59 32 9 0 0 0 0 91 0 21
2011 CS-03 56 38 6 0 0 0 0 94 0 16
2011 CS-04 72 28 0 0 0 0 0 100 0 10

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 49 36 3 11 2 0 0 85 13 40
2018 CS-01 46 54 0 0 0 0 0 100 0 10
2018 CS-02 33 39 7 21 0 0 0 72 21 15
2017 CS 46 38 0 14 3 0 0 84 16 39
2017 CS-02 56 28 0 16 0 0 0 84 16 14
2017 CS-03 37 30 0 22 10 0 0 68 32 10
2014 CS 43 39 13 4 2 0 0 81 6 54
2014 CS-01 27 55 18 0 0 0 0 82 0 11
2014 CS-02 38 48 10 0 5 0 0 86 5 21
2014 CS-03 50 33 8 8 0 0 0 83 8 12
2014 CS-04 60 10 20 10 0 0 0 70 10 10
2011 CS 49 31 7 10 3 0 0 79 13 59
2011 CS-02 49 31 9 11 0 0 0 80 11 21
2011 CS-03 41 39 14 6 0 0 0 80 6 16
2011 CS-04 72 19 0 0 9 0 0 91 9 10

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 53 29 11 5 2 0 0 82 7 40
2018 CS-01 41 49 10 0 0 0 0 90 0 10
2018 CS-02 32 39 22 6 0 0 0 72 6 15
2017 CS 49 35 9 5 3 0 0 83 8 39
2017 CS-02 65 28 7 0 0 0 0 93 0 14
2017 CS-03 37 30 11 11 10 0 0 67 21 10
2014 CS 46 39 9 6 0 0 0 85 6 54
2014 CS-01 36 45 18 0 0 0 0 82 0 11
2014 CS-02 43 38 10 10 0 0 0 81 10 21
2014 CS-03 42 58 0 0 0 0 0 100 0 12
2014 CS-04 70 10 10 10 0 0 0 80 10 10

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 49 31 9 8 2 0 0 81 10 40
2018 CS-01 38 44 10 0 8 0 0 82 8 10
2018 CS-02 52 27 11 9 0 0 0 80 9 15
2017 CS 48 26 23 0 3 0 0 74 3 39
2017 CS-02 63 8 30 0 0 0 0 70 0 14
2017 CS-03 37 41 11 0 10 0 0 79 10 10
2014 CS 46 43 7 2 0 2 0 91 2 54
2014 CS-01 36 55 9 0 0 0 0 91 0 11
2014 CS-02 38 52 5 0 0 5 0 95 0 21
2014 CS-03 42 42 17 0 0 0 0 83 0 12
2014 CS-04 80 10 0 10 0 0 0 90 10 10
2011 CS 41 45 9 1 4 0 0 86 5 59
2011 CS-02 34 55 4 0 6 0 0 89 6 21
2011 CS-03 43 46 12 0 0 0 0 88 0 16
2011 CS-04 72 19 0 9 0 0 0 91 9 10

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 62 27 4 7 0 0 0 89 7 40
2018 CS-01 46 36 10 8 0 0 0 82 8 10
2018 CS-02 60 35 5 0 0 0 0 95 0 15
2017 CS 53 31 11 2 3 0 0 84 5 39
2017 CS-02 77 7 16 0 0 0 0 84 0 14
2017 CS-03 37 53 0 0 10 0 0 90 10 10
2014 CS 50 43 6 2 0 0 0 93 2 54
2014 CS-01 45 45 9 0 0 0 0 91 0 11
2014 CS-02 52 48 0 0 0 0 0 100 0 21
2014 CS-03 42 42 8 8 0 0 0 83 8 12
2014 CS-04 60 30 10 0 0 0 0 90 0 10
2011 CS 50 40 4 5 1 0 0 90 7 59
2011 CS-02 38 53 5 4 0 0 0 91 4 21
2011 CS-03 43 50 7 0 0 0 0 93 0 16
2011 CS-04 63 28 0 9 0 0 0 91 9 10
2008 CS 55 30 11 2 2 0 0 84 5 44
2008 CS-01 77 8 15 0 0 0 0 85 0 13
2008 CS-02 40 20 30 0 10 0 0 60 10 10
2008 CS-03 38 54 0 8 0 0 0 92 8 13

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 41 38 8 8 6 0 0 78 14 40
2018 CS-01 41 30 21 0 8 0 0 71 8 10
2018 CS-02 47 32 7 14 0 0 0 79 14 15
2017 CS 30 45 8 9 4 0 3 78 14 39
2017 CS-02 28 54 9 9 0 0 0 82 9 14
2017 CS-03 38 40 11 11 0 0 0 78 11 10
2014 CS 33 50 11 6 0 0 0 83 6 54
2014 CS-01 64 27 9 0 0 0 0 91 0 11
2014 CS-02 14 76 5 5 0 0 0 90 5 21
2014 CS-03 42 33 17 8 0 0 0 75 8 12
2014 CS-04 30 40 20 10 0 0 0 70 10 10
2011 CS 37 44 16 2 2 0 0 80 4 58
2011 CS-02 48 39 9 0 4 0 0 87 4 21
2011 CS-03 28 42 22 8 0 0 0 70 8 16
2008 CS 27 39 20 7 7 0 0 66 14 44
2008 CS-01 38 31 15 8 8 0 0 69 15 13
2008 CS-02 30 20 20 10 20 0 0 50 30 10
2008 CS-03 8 69 23 0 0 0 0 77 0 13

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 9 36 28 20 7 0 0 27 45 40
2018 CS-01 0 28 31 41 0 0 0 41 28 10
2018 CS-02 9 44 35 11 0 0 0 11 53 15
2017 CS 12 28 33 18 7 0 3 26 41 39
2017 CS-02 25 7 35 12 14 0 8 28 34 14
2017 CS-03 11 42 26 11 10 0 0 21 53 10
2014 CS 6 26 33 19 13 0 4 33 33 54
2014 CS-01 0 27 45 9 18 0 0 27 27 11
2014 CS-02 10 14 38 24 5 0 10 32 26 21
2014 CS-03 0 33 42 25 0 0 0 25 33 12
2014 CS-04 10 40 0 10 40 0 0 50 50 10
2011 CS 18 34 30 11 5 0 2 17 53 59
2011 CS-02 14 38 28 9 6 0 5 16 55 21
2011 CS-03 22 26 37 11 5 0 0 16 48 16
2011 CS-04 9 39 20 23 9 0 0 32 48 10
2008 CS 23 25 25 23 5 0 0 27 48 44
2008 CS-01 31 0 31 31 8 0 0 38 31 13
2008 CS-02 20 30 40 10 0 0 0 10 50 10
2008 CS-03 23 38 8 23 8 0 0 31 62 13

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 6 26 15 28 18 5 2 49 34 40
2018 CS-01 0 26 41 20 13 0 0 33 26 10
2018 CS-02 9 18 8 34 14 12 6 58 33 15
2017 CS 9 11 20 29 24 2 5 57 22 39
2017 CS-02 9 16 14 21 25 7 8 55 29 14
2017 CS-03 21 0 0 38 42 0 0 79 21 10
2014 CS 2 11 22 35 22 2 6 62 14 54
2014 CS-01 9 18 27 18 27 0 0 45 27 11
2014 CS-02 0 5 14 43 19 5 14 76 6 21
2014 CS-03 0 17 33 33 17 0 0 50 17 12
2014 CS-04 0 10 20 40 30 0 0 70 10 10
2011 CS 10 17 25 27 18 2 2 47 28 59
2011 CS-02 14 20 28 13 20 5 0 35 35 21
2011 CS-03 0 24 28 31 17 0 0 48 24 16
2011 CS-04 9 0 19 50 23 0 0 72 9 10
2008 CS 20 9 32 27 11 0 0 39 30 44
2008 CS-01 23 0 31 23 23 0 0 46 23 13
2008 CS-02 30 20 30 20 0 0 0 20 50 10
2008 CS-03 23 8 31 23 15 0 0 38 31 13

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 6 5 14 40 32 0 2 74 11 39
2018 CS-01 0 10 18 46 26 0 0 72 10 10
2018 CS-02 10 7 6 43 27 0 7 76 18 14
2017 CS 10 13 27 13 28 3 7 45 25 38
2017 CS-02 9 16 14 5 42 7 8 55 29 14
2014 CS 4 7 19 39 24 2 6 68 12 54
2014 CS-01 0 0 27 27 45 0 0 73 0 11
2014 CS-02 0 10 14 48 14 0 14 72 11 21
2014 CS-03 0 8 25 42 17 8 0 64 9 12
2014 CS-04 20 10 10 30 30 0 0 60 30 10
2011 CS 9 15 29 26 18 3 0 45 24 59
2011 CS-02 5 25 18 33 15 5 0 50 31 21
2011 CS-03 6 13 38 14 29 0 0 43 19 16
2011 CS-04 18 0 44 19 19 0 0 38 18 10
2008 CS 14 19 23 23 16 0 5 41 34 43
2008 CS-01 15 23 8 15 31 0 8 50 42 13
2008 CS-02 20 20 40 20 0 0 0 20 40 10
2008 CS-03 17 17 25 17 17 0 8 36 36 12

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 8 7 20 43 22 0 0 65 16 39
2018 CS-01 0 8 18 48 26 0 0 74 8 10
2018 CS-02 17 6 21 37 19 0 0 56 23 14
2017 CS 3 9 38 28 20 0 3 49 12 38
2017 CS-02 0 18 34 13 28 0 7 44 19 14
2014 CS 4 6 32 28 25 0 6 56 10 53
2014 CS-01 9 0 9 27 55 0 0 82 9 11
2014 CS-02 5 0 40 30 10 0 15 47 6 20
2014 CS-03 0 17 33 33 17 0 0 50 17 12
2014 CS-04 0 10 40 20 30 0 0 50 10 10
2011 CS 9 6 33 36 15 0 2 52 15 59
2011 CS-02 9 4 28 43 16 0 0 58 14 21
2011 CS-03 0 11 55 12 22 0 0 34 11 16
2011 CS-04 0 9 9 63 19 0 0 82 9 10
2008 CS 7 14 43 18 18 0 0 36 20 44
2008 CS-01 0 23 38 23 15 0 0 38 23 13
2008 CS-02 10 10 50 10 20 0 0 30 20 10
2008 CS-03 15 0 46 8 31 0 0 38 15 13

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 17 13 15 37 17 0 0 54 30 40
2018 CS-01 18 16 10 46 10 0 0 56 34 10
2018 CS-02 14 6 19 42 19 0 0 60 20 15
2017 CS 14 10 44 15 14 0 2 30 25 39
2017 CS-02 9 9 48 13 21 0 0 34 18 14
2017 CS-03 22 10 21 30 17 0 0 47 32 10
2014 CS 4 19 31 28 15 0 4 44 23 54
2014 CS-01 9 9 18 27 36 0 0 64 18 11
2014 CS-02 0 14 38 29 10 0 10 42 16 21
2014 CS-03 0 25 33 33 8 0 0 42 25 12
2014 CS-04 10 30 30 20 10 0 0 30 40 10
2011 CS 18 27 25 17 12 0 2 30 45 59
2011 CS-02 14 39 14 14 20 0 0 34 52 21
2011 CS-03 32 24 28 5 11 0 0 16 56 16
2011 CS-04 0 10 62 28 0 0 0 28 10 10
2008 CS 20 16 36 23 5 0 0 27 36 44
2008 CS-01 0 15 38 38 8 0 0 46 15 13
2008 CS-02 30 30 30 10 0 0 0 10 60 10
2008 CS-03 31 8 31 23 8 0 0 31 38 13

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 0 21 14 34 25 3 2 62 23 40
2018 CS-01 0 26 31 33 10 0 0 43 26 10
2018 CS-02 0 12 5 28 39 9 6 79 15 15
2017 CS 6 10 27 23 30 0 5 55 16 39
2017 CS-02 0 9 31 12 48 0 0 60 9 14
2017 CS-03 10 0 21 32 28 0 10 66 11 10
2014 CS 2 7 17 43 24 2 6 72 10 54
2014 CS-01 0 18 9 36 36 0 0 73 18 11
2014 CS-02 5 0 19 43 14 5 14 71 6 21
2014 CS-03 0 8 8 58 25 0 0 83 8 12
2014 CS-04 0 10 30 30 30 0 0 60 10 10
2011 CS 15 11 19 37 14 2 3 53 27 59
2011 CS-02 18 15 14 28 20 5 0 50 35 21
2011 CS-03 0 14 37 32 17 0 0 49 14 16
2011 CS-04 9 0 0 80 11 0 0 91 9 10
2008 CS 7 23 30 30 5 5 2 37 32 44
2008 CS-01 8 31 23 23 8 8 0 33 42 13
2008 CS-02 10 20 20 30 10 10 0 44 33 10
2008 CS-03 8 23 31 38 0 0 0 38 31 13

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 6 8 14 44 26 0 2 72 14 39
2018 CS-01 10 8 18 32 33 0 0 64 18 10
2018 CS-02 9 6 12 48 19 0 6 71 16 15
2017 CS 7 10 39 17 23 0 5 41 17 39
2017 CS-02 9 0 31 16 36 0 8 56 10 14
2017 CS-03 0 21 41 21 17 0 0 38 21 10
2014 CS 6 13 15 39 22 0 6 65 20 54
2014 CS-01 0 0 18 27 55 0 0 82 0 11
2014 CS-02 0 19 24 29 14 0 14 50 22 21
2014 CS-03 8 17 8 58 8 0 0 67 25 12
2014 CS-04 20 10 0 50 20 0 0 70 30 10
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 27 36 20 6 0 9 2 70 7 39
2018 CS-02 6 60 20 9 0 5 0 70 9 15
2017 CS 36 29 14 2 5 8 5 75 9 39
2017 CS-02 31 30 32 0 7 0 0 61 7 14
2017 CS-03 38 40 0 0 10 0 11 89 11 10
2014 CS 31 30 13 9 6 4 7 69 17 54
2014 CS-01 27 18 27 0 9 0 18 56 11 11
2014 CS-02 19 38 14 14 10 5 0 60 25 21
2014 CS-03 33 33 8 8 0 0 17 80 10 12
2014 CS-04 60 20 0 10 0 10 0 89 11 10

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 56 38 0 0 6 0 0 94 6 39
2018 CS-02 45 46 0 0 9 0 0 91 9 15
2017 CS 55 32 3 5 5 0 0 87 10 39
2017 CS-02 70 15 9 7 0 0 0 84 7 14
2017 CS-03 48 42 0 0 10 0 0 90 10 10
2014 CS 46 31 15 6 2 0 0 78 7 54
2014 CS-01 45 45 9 0 0 0 0 91 0 11
2014 CS-02 29 43 14 10 5 0 0 71 14 21
2014 CS-03 50 25 17 8 0 0 0 75 8 12
2014 CS-04 80 0 20 0 0 0 0 80 0 10

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 24 25 10 9 11 16 5 62 25 39
2018 CS-02 14 26 13 5 16 19 7 53 28 15
2017 CS 17 16 25 13 7 17 4 42 26 39
2017 CS-02 13 14 45 0 7 21 0 34 9 14
2017 CS-03 38 11 0 20 20 11 0 56 44 10
2014 CS 24 19 28 6 6 17 2 52 14 54
2014 CS-01 45 0 18 9 9 18 0 56 22 11
2014 CS-02 5 33 29 0 10 24 0 50 13 21
2014 CS-03 33 8 25 8 0 17 8 56 11 12
2014 CS-04 30 20 40 10 0 0 0 50 10 10

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 63 25 5 2 3 0 0 89 6 39
2018 CS-02 46 32 7 6 9 0 0 78 15 15
2017 CS 50 37 11 2 0 0 0 87 2 39
2017 CS-02 54 37 9 0 0 0 0 91 0 14
2017 CS-03 49 42 10 0 0 0 0 90 0 10
2014 CS 46 41 6 4 2 2 0 89 6 54
2014 CS-01 45 45 0 9 0 0 0 91 9 11
2014 CS-02 33 48 10 0 5 5 0 85 5 21
2014 CS-03 58 42 0 0 0 0 0 100 0 12
2014 CS-04 60 20 10 10 0 0 0 80 10 10

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 57 27 12 0 3 0 0 84 3 39
2018 CS-02 39 32 19 0 9 0 0 72 9 15
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 44 32 8 11 2 2 0 78 14 39
2018 CS-01 44 37 0 10 10 0 0 80 20 10
2018 CS-02 28 34 14 16 0 7 0 67 18 14
2017 CS 43 30 13 11 3 0 0 74 13 38
2017 CS-02 46 40 7 7 0 0 0 86 7 14
2014 CS 43 41 13 0 4 0 0 83 4 54
2014 CS-01 64 27 9 0 0 0 0 91 0 11
2014 CS-02 43 33 24 0 0 0 0 76 0 21
2014 CS-03 33 67 0 0 0 0 0 100 0 12
2014 CS-04 30 40 10 0 20 0 0 70 20 10
2011 CS 32 46 10 6 5 0 0 78 12 59
2011 CS-02 38 42 5 4 11 0 0 80 15 21
2011 CS-03 25 51 12 12 0 0 0 76 12 16
2011 CS-04 43 37 11 9 0 0 0 81 9 10
2008 CS 32 45 9 7 7 0 0 77 14 44
2008 CS-01 46 38 8 8 0 0 0 85 8 13
2008 CS-02 10 40 20 10 20 0 0 50 30 10
2008 CS-03 38 46 8 0 8 0 0 85 8 13

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 57 25 4 9 2 2 0 84 12 39
2018 CS-01 52 30 8 0 10 0 0 82 10 10
2018 CS-02 57 13 7 16 0 7 0 75 18 14
2017 CS 41 40 11 3 5 0 0 81 8 38
2017 CS-02 46 39 9 0 7 0 0 84 7 14
2014 CS 59 26 11 2 2 0 0 85 4 54
2014 CS-01 64 27 9 0 0 0 0 91 0 11
2014 CS-02 52 29 19 0 0 0 0 81 0 21
2014 CS-03 67 25 0 8 0 0 0 92 8 12
2014 CS-04 60 20 10 0 10 0 0 80 10 10
2011 CS 44 28 14 8 5 0 0 72 13 59
2011 CS-02 52 19 14 4 11 0 0 71 15 21
2011 CS-03 25 37 20 18 0 0 0 62 18 16
2011 CS-04 70 10 11 9 0 0 0 81 9 10
2008 CS 43 30 14 2 9 2 0 74 12 44
2008 CS-01 46 31 8 0 8 8 0 83 8 13
2008 CS-02 40 30 10 10 10 0 0 70 20 10
2008 CS-03 46 31 15 0 8 0 0 77 8 13

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 57 27 5 8 0 2 0 87 8 39
2018 CS-01 62 28 10 0 0 0 0 90 0 10
2018 CS-02 50 21 0 23 0 7 0 75 25 14
2017 CS 49 29 20 0 3 0 0 77 3 38
2017 CS-02 60 26 14 0 0 0 0 86 0 14
2014 CS 52 35 7 4 2 0 0 87 6 54
2014 CS-01 64 18 9 9 0 0 0 82 9 11
2014 CS-02 52 38 5 5 0 0 0 90 5 21
2014 CS-03 50 33 17 0 0 0 0 83 0 12
2014 CS-04 40 50 0 0 10 0 0 90 10 10
2011 CS 45 31 5 14 3 2 0 78 17 59
2011 CS-02 49 32 0 15 4 0 0 80 20 21
2011 CS-03 30 46 6 18 0 0 0 76 18 16
2011 CS-04 70 21 0 9 0 0 0 91 9 10
2008 CS 43 32 9 7 9 0 0 75 16 44
2008 CS-01 62 15 0 15 8 0 0 77 23 13
2008 CS-02 20 40 20 0 20 0 0 60 20 10
2008 CS-03 46 31 8 8 8 0 0 77 15 13

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 59 30 2 6 2 0 0 89 9 39
2018 CS-01 62 28 0 0 10 0 0 90 10 10
2018 CS-02 50 34 7 10 0 0 0 84 10 14
2017 CS 53 22 12 8 3 0 2 77 11 39
2017 CS-02 77 16 0 7 0 0 0 93 7 14
2017 CS-03 37 19 22 11 10 0 0 56 21 10

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 57 27 8 6 2 0 0 84 8 39
2018 CS-01 54 36 0 0 10 0 0 90 10 10
2018 CS-02 50 27 7 16 0 0 0 77 16 14
2017 CS 51 27 15 5 3 0 0 78 7 39
2017 CS-02 68 16 9 7 0 0 0 84 7 14
2017 CS-03 37 32 21 0 10 0 0 69 10 10
2014 CS 50 41 7 0 2 0 0 91 2 54
2014 CS-01 55 45 0 0 0 0 0 100 0 11
2014 CS-02 48 43 10 0 0 0 0 90 0 21
2014 CS-03 50 42 8 0 0 0 0 92 0 12
2014 CS-04 50 30 10 0 10 0 0 80 10 10
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 56 19 17 0 0 8 0 82 0 12
2017 CS 53 34 5 0 0 0 8 94 0 13
2014 CS 53 27 7 0 7 7 0 86 7 15
2014 CS-04 50 20 10 0 10 10 0 78 11 10

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 46 28 12 3 2 8 0 80 6 39
2018 CS-01 20 31 18 0 10 21 0 65 12 10
2018 CS-02 45 33 13 9 0 0 0 78 9 15
2017 CS 38 30 20 8 0 5 0 71 8 39
2017 CS-02 54 15 25 0 0 7 0 74 0 14
2017 CS-03 37 43 10 10 0 0 0 80 10 10
2014 CS 43 20 19 13 2 4 0 65 15 54
2014 CS-01 27 27 18 18 0 9 0 60 20 11
2014 CS-02 29 29 24 14 5 0 0 57 19 21
2014 CS-03 67 8 17 8 0 0 0 75 8 12
2014 CS-04 60 10 10 10 0 10 0 78 11 10
2011 CS 34 28 18 7 12 0 0 62 20 57
2011 CS-02 38 30 15 0 17 0 0 68 17 19
2011 CS-03 29 18 25 20 8 0 0 47 28 16
2011 CS-04 52 30 9 9 0 0 0 82 9 10

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 46 31 10 8 5 0 0 77 13 39
2018 CS-01 41 20 21 8 10 0 0 61 18 10
2018 CS-02 32 40 13 15 0 0 0 72 15 15
2017 CS 34 29 27 5 3 3 0 64 8 38
2017 CS-02 54 15 25 0 0 7 0 74 0 14
2017 CS-03 28 30 11 21 10 0 0 58 30 10
2014 CS 35 33 19 9 2 2 0 70 11 54
2014 CS-01 27 27 36 9 0 0 0 55 9 11
2014 CS-02 24 24 29 14 5 5 0 50 20 21
2014 CS-03 50 50 0 0 0 0 0 100 0 12
2014 CS-04 50 40 0 10 0 0 0 90 10 10
2011 CS 32 27 16 11 12 2 0 60 24 58
2011 CS-02 26 33 15 10 16 0 0 60 26 20
2011 CS-03 34 13 26 14 8 6 0 49 23 16
2011 CS-04 41 41 9 9 0 0 0 82 9 10
2008 CS 20 30 23 5 20 2 0 51 26 44
2008 CS-01 15 15 31 0 38 0 0 31 38 13
2008 CS-02 0 30 30 10 30 0 0 30 40 10
2008 CS-03 31 38 15 8 8 0 0 69 15 13

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 28 33 12 15 6 6 0 65 22 39
2018 CS-01 11 31 18 18 10 13 0 48 32 10
2018 CS-02 25 26 20 20 9 0 0 50 29 15
2017 CS 32 25 23 12 3 5 0 60 15 39
2017 CS-02 46 16 16 9 0 14 0 71 10 14
2017 CS-03 37 21 21 11 10 0 0 58 21 10
2014 CS 26 37 26 4 0 7 0 68 4 54
2014 CS-01 27 27 36 9 0 0 0 55 9 11
2014 CS-02 14 38 24 5 0 19 0 65 6 21
2014 CS-03 33 50 17 0 0 0 0 83 0 12
2014 CS-04 40 30 30 0 0 0 0 70 0 10
2011 CS 27 29 16 12 11 5 0 59 24 58
2011 CS-02 25 32 18 0 15 10 0 64 17 21
2011 CS-03 18 18 29 20 8 6 0 39 30 15
2011 CS-04 41 41 0 18 0 0 0 82 18 10
2008 CS 11 30 23 16 18 2 0 42 35 44
2008 CS-01 8 23 31 15 23 0 0 31 38 13
2008 CS-02 0 30 10 30 30 0 0 30 60 10
2008 CS-03 23 31 15 15 15 0 0 54 31 13

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 37 5 17 3 8 0 73 22 39
2018 CS-01 19 41 8 20 0 13 0 68 22 10
2018 CS-02 11 42 7 24 9 7 0 57 35 15
2017 CS 35 38 7 13 3 3 2 76 17 39
2017 CS-02 46 31 7 9 0 7 0 83 10 14
2017 CS-03 37 42 0 11 10 0 0 79 21 10
2014 CS 33 50 9 7 0 0 0 83 7 54
2014 CS-01 36 45 0 18 0 0 0 82 18 11
2014 CS-02 33 48 14 5 0 0 0 81 5 21
2014 CS-03 42 58 0 0 0 0 0 100 0 12
2014 CS-04 20 50 20 10 0 0 0 70 10 10
2011 CS 28 30 16 12 12 2 0 59 24 58
2011 CS-02 25 28 18 4 20 5 0 56 25 21
2011 CS-03 18 26 29 18 8 0 0 44 26 15
2011 CS-04 42 49 0 9 0 0 0 91 9 10
2008 CS 16 30 27 16 9 2 0 47 26 44
2008 CS-01 15 31 31 15 0 8 0 50 17 13
2008 CS-02 0 20 30 20 30 0 0 20 50 10
2008 CS-03 15 23 31 23 8 0 0 38 31 13
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 35 37 18 8 0 3 0 74 8 40
2018 CS-01 0 69 21 10 0 0 0 69 10 10
2018 CS-02 32 32 20 9 0 7 0 69 10 15
2017 CS 36 42 16 2 0 0 2 81 3 39
2017 CS-02 53 31 16 0 0 0 0 84 0 14
2017 CS-03 48 42 10 0 0 0 0 90 0 10
2014 CS 39 37 15 7 0 2 0 77 8 54
2014 CS-01 45 27 18 9 0 0 0 73 9 11
2014 CS-02 38 38 10 10 0 5 0 80 10 21
2014 CS-03 33 50 17 0 0 0 0 83 0 12
2014 CS-04 40 30 20 10 0 0 0 70 10 10
2011 CS 36 30 18 11 3 2 0 67 15 59
2011 CS-02 35 29 14 13 4 5 0 67 19 21
2011 CS-03 35 23 42 0 0 0 0 58 0 16
2011 CS-04 53 20 9 18 0 0 0 73 18 10

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 44 35 10 11 0 0 0 79 11 40
2018 CS-01 31 36 23 10 0 0 0 67 10 10
2018 CS-02 37 42 7 14 0 0 0 79 14 15
2017 CS 40 41 5 9 2 0 2 83 12 39
2017 CS-02 41 34 9 9 7 0 0 75 16 14
2017 CS-03 37 63 0 0 0 0 0 100 0 10
2014 CS 41 37 2 7 9 4 0 81 17 54
2014 CS-01 27 45 0 18 9 0 0 73 27 11
2014 CS-02 33 33 5 10 10 10 0 74 21 21
2014 CS-03 50 42 0 0 8 0 0 92 8 12
2014 CS-04 60 30 0 0 10 0 0 90 10 10
2011 CS 38 32 13 10 8 0 0 69 18 59
2011 CS-02 34 28 10 13 15 0 0 62 29 21
2011 CS-03 37 37 14 12 0 0 0 74 12 16
2011 CS-04 63 18 11 9 0 0 0 81 9 10
2008 CS 36 20 14 11 5 9 5 66 18 44
2008 CS-01 31 15 15 15 8 15 0 55 27 13
2008 CS-02 30 10 30 10 0 20 0 50 13 10
2008 CS-03 46 31 8 8 8 0 0 77 15 13

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 45 24 23 3 5 0 0 69 8 40
2018 CS-01 10 46 34 0 10 0 0 56 10 10
2018 CS-02 45 13 25 9 7 0 0 59 16 15

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 27 25 13 9 7 15 5 65 19 40
2018 CS-01 8 20 34 10 10 8 10 35 24 10
2018 CS-02 19 19 13 9 5 28 6 58 22 15
2017 CS 30 25 16 5 9 13 3 65 17 38
2017 CS-02 34 8 12 7 18 22 0 53 32 14
2014 CS 20 24 15 15 7 17 2 55 27 54
2014 CS-01 36 9 9 18 18 0 9 50 40 11
2014 CS-02 10 33 5 19 10 24 0 56 38 21
2014 CS-03 33 25 25 8 0 8 0 64 9 12
2014 CS-04 10 20 30 10 0 30 0 43 14 10
2011 CS 25 24 17 11 14 7 2 54 27 58
2011 CS-02 26 24 15 5 16 10 5 59 24 20
2011 CS-03 11 24 31 14 14 6 0 37 30 16
2011 CS-04 38 24 9 18 0 11 0 70 20 10

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 41 21 6 0 2 0 73 6 40
2018 CS-01 21 48 23 0 0 8 0 75 0 10
2018 CS-02 18 46 27 9 0 0 0 64 9 15
2017 CS 37 34 21 3 2 0 3 74 5 39
2017 CS-02 47 23 23 0 7 0 0 70 7 14
2017 CS-03 37 53 0 10 0 0 0 90 10 10
2014 CS 35 37 19 4 4 2 0 74 8 54
2014 CS-01 36 45 9 0 0 9 0 90 0 11
2014 CS-02 33 38 19 10 0 0 0 71 10 21
2014 CS-03 33 33 25 0 8 0 0 67 8 12
2014 CS-04 40 30 20 0 10 0 0 70 10 10
2011 CS 35 34 14 6 10 2 0 70 17 59
2011 CS-02 24 29 14 13 15 5 0 55 30 21
2011 CS-03 29 52 13 0 6 0 0 81 6 16
2011 CS-04 61 21 9 9 0 0 0 82 9 10
2008 CS 25 32 20 11 9 2 0 58 21 44
2008 CS-01 31 31 23 15 0 0 0 62 15 13
2008 CS-02 0 40 30 10 20 0 0 40 30 10
2008 CS-03 31 23 23 8 15 0 0 54 23 13

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 17 5 23 20 25 2 7 25 50 40
2018 CS-01 13 11 29 20 10 8 10 29 36 10
2018 CS-02 11 8 27 16 38 0 0 19 54 15
2017 CS 16 10 26 13 24 3 8 30 41 39
2017 CS-02 19 13 36 16 16 0 0 32 32 14
2017 CS-03 17 10 30 0 32 0 11 30 36 10
2014 CS 11 19 22 20 22 2 4 31 45 54
2014 CS-01 27 9 18 18 18 0 9 40 40 11
2014 CS-02 10 14 19 29 24 5 0 25 55 21
2014 CS-03 8 33 33 8 17 0 0 42 25 12
2014 CS-04 0 20 20 20 30 0 10 22 56 10
2011 CS 8 11 25 16 31 2 7 21 52 59
2011 CS-02 5 5 20 9 56 5 0 10 69 21
2011 CS-03 0 28 31 18 12 0 11 31 34 16
2011 CS-04 14 0 50 28 9 0 0 14 37 10
2008 CS 7 23 18 11 32 7 2 33 48 44
2008 CS-01 15 31 8 8 31 8 0 50 42 13
2008 CS-02 10 0 30 20 30 10 0 11 56 10
2008 CS-03 0 15 23 15 38 8 0 17 58 13

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 38 41 13 6 3 0 0 79 9 40
2018 CS-01 21 56 23 0 0 0 0 77 0 10
2018 CS-02 32 34 19 16 0 0 0 65 16 15
2017 CS 37 35 20 3 2 0 2 74 5 39
2017 CS-02 39 40 14 0 7 0 0 79 7 14
2017 CS-03 37 30 22 10 0 0 0 68 10 10

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 53 29 5 8 2 3 0 84 11 40
2018 CS-01 34 33 0 10 10 13 0 77 23 10
2018 CS-02 43 35 13 9 0 0 0 78 9 15
2017 CS 47 36 10 2 0 3 2 88 2 39
2017 CS-02 55 30 7 0 0 8 0 93 0 14
2017 CS-03 47 43 10 0 0 0 0 90 0 10
2014 CS 52 39 7 0 0 2 0 92 0 54
2014 CS-01 45 45 9 0 0 0 0 91 0 11
2014 CS-02 52 29 14 0 0 5 0 85 0 21
2014 CS-03 58 42 0 0 0 0 0 100 0 12
2014 CS-04 50 50 0 0 0 0 0 100 0 10

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 48 33 2 5 6 6 0 86 12 40
2018 CS-01 26 51 0 0 10 13 0 89 11 10
2018 CS-02 38 41 5 0 9 6 0 85 10 15
2017 CS 52 37 8 0 0 0 2 92 0 39
2017 CS-02 61 25 14 0 0 0 0 86 0 14
2017 CS-03 48 40 11 0 0 0 0 89 0 10
2014 CS 54 39 6 0 0 2 0 94 0 54
2014 CS-01 55 36 9 0 0 0 0 91 0 11
2014 CS-02 43 48 5 0 0 5 0 95 0 21
2014 CS-03 67 33 0 0 0 0 0 100 0 12
2014 CS-04 60 30 10 0 0 0 0 90 0 10
2011 CS 52 21 13 9 5 0 0 73 14 58
2011 CS-02 53 18 4 20 4 0 0 71 24 21
2011 CS-03 43 27 30 0 0 0 0 70 0 15
2011 CS-04 63 37 0 0 0 0 0 100 0 10

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 65 25 2 5 3 0 0 89 9 40
2018 CS-01 62 28 0 10 0 0 0 90 10 10
2018 CS-02 65 20 5 0 9 0 0 86 9 15
2017 CS 56 31 10 0 3 0 0 87 3 39
2017 CS-02 75 9 16 0 0 0 0 84 0 14
2017 CS-03 60 30 0 0 10 0 0 90 10 10
2014 CS 56 35 6 2 0 2 0 92 2 54
2014 CS-01 55 45 0 0 0 0 0 100 0 11
2014 CS-02 52 33 10 0 0 5 0 90 0 21
2014 CS-03 67 25 0 8 0 0 0 92 8 12
2014 CS-04 50 40 10 0 0 0 0 90 0 10
2011 CS 50 26 11 7 6 0 0 75 13 58
2011 CS-02 48 18 14 11 9 0 0 66 20 21
2011 CS-03 43 42 15 0 0 0 0 85 0 15
2011 CS-04 63 28 0 9 0 0 0 91 9 10
2008 CS 41 36 9 11 2 0 0 77 14 44
2008 CS-01 54 38 8 0 0 0 0 92 0 13
2008 CS-02 30 10 20 30 10 0 0 40 40 10
2008 CS-03 31 46 8 15 0 0 0 77 15 13

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 54 32 4 11 0 0 0 85 11 40
2018 CS-01 36 46 0 18 0 0 0 82 18 10
2018 CS-02 51 40 0 9 0 0 0 91 9 15
2017 CS 55 17 23 0 5 0 0 72 5 39
2017 CS-02 75 9 9 0 7 0 0 84 7 14
2017 CS-03 48 21 21 0 10 0 0 69 10 10
2014 CS 46 30 19 4 0 2 0 77 4 54
2014 CS-01 45 36 18 0 0 0 0 82 0 11
2014 CS-02 38 33 19 5 0 5 0 75 5 21
2014 CS-03 50 33 8 8 0 0 0 83 8 12
2014 CS-04 60 10 30 0 0 0 0 70 0 10
2011 CS 36 32 13 10 8 0 0 68 19 58
2011 CS-02 31 28 19 16 5 0 0 60 21 20
2011 CS-03 36 40 12 12 0 0 0 76 12 16
2011 CS-04 52 30 9 9 0 0 0 82 9 10

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 48 37 6 9 0 0 0 85 9 40
2018 CS-01 33 49 8 10 0 0 0 82 10 10
2018 CS-02 39 52 0 9 0 0 0 91 9 15
2017 CS 49 29 18 0 5 0 0 77 5 39
2017 CS-02 70 23 0 0 7 0 0 93 7 14
2017 CS-03 48 21 21 0 10 0 0 69 10 10
2014 CS 50 33 13 2 0 2 0 85 2 54
2014 CS-01 45 36 18 0 0 0 0 82 0 11
2014 CS-02 48 33 10 5 0 5 0 85 5 21
2014 CS-03 50 42 8 0 0 0 0 92 0 12
2014 CS-04 60 20 20 0 0 0 0 80 0 10
2011 CS 39 34 10 14 3 0 0 73 17 57
2011 CS-02 31 39 9 21 0 0 0 70 21 20
2011 CS-03 42 35 18 6 0 0 0 76 6 16
2011 CS-04 52 30 9 9 0 0 0 82 9 10
2008 CS 39 39 11 9 2 0 0 77 11 44
2008 CS-01 46 54 0 0 0 0 0 100 0 13
2008 CS-02 30 10 30 20 10 0 0 40 30 10
2008 CS-03 38 38 15 8 0 0 0 77 8 13

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 59 21 15 0 3 3 0 81 3 40
2018 CS-01 59 32 10 0 0 0 0 90 0 10
2018 CS-02 57 15 19 0 9 0 0 72 9 15
2017 CS 50 23 14 4 7 0 2 74 12 39
2017 CS-02 85 8 0 0 7 0 0 93 7 14
2017 CS-03 49 20 21 0 10 0 0 69 10 10
2014 CS 43 26 13 7 7 4 0 71 15 54
2014 CS-01 36 27 18 9 0 9 0 70 10 11
2014 CS-02 38 24 14 10 10 5 0 65 20 21
2014 CS-03 50 50 0 0 0 0 0 100 0 12
2014 CS-04 50 0 20 10 20 0 0 50 30 10
2011 CS 44 21 15 10 9 2 0 66 19 58
2011 CS-02 46 14 21 10 10 0 0 60 19 20
2011 CS-03 28 28 27 18 0 0 0 56 18 16
2011 CS-04 71 9 0 9 0 11 0 90 10 10
2008 CS 32 25 20 14 5 5 0 60 19 44
2008 CS-01 46 38 15 0 0 0 0 85 0 13
2008 CS-02 20 0 20 50 10 0 0 20 60 10
2008 CS-03 23 31 31 0 8 8 0 58 8 13
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CS 14 51 35 40
2018 CS-01 0 56 44 10
2018 CS-02 15 52 33 15
2017 CS 12 57 30 39
2017 CS-02 7 80 14 14
2017 CS-03 21 68 11 10
2014 CS 26 44 30 54
2014 CS-01 36 36 27 11
2014 CS-02 24 33 43 21
2014 CS-03 8 83 8 12
2014 CS-04 40 30 30 10
2011 CS 21 46 33 60
2011 CS-02 23 39 38 21
2011 CS-03 6 46 48 17
2011 CS-04 29 63 9 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 23 15 15 5 0 32 10 65 9 40
2018 CS-01 0 20 29 0 0 41 10 41 0 10
2018 CS-02 19 6 7 9 0 38 20 61 22 15
2017 CS 15 18 15 2 3 23 24 62 10 39
2017 CS-02 13 15 21 0 0 24 28 56 0 14
2017 CS-03 30 10 10 0 10 11 30 67 17 10
2014 CS 19 15 19 6 6 28 9 53 18 54
2014 CS-01 36 0 27 0 9 18 9 50 13 11
2014 CS-02 5 10 29 5 5 48 0 27 18 21
2014 CS-03 17 25 8 8 8 8 25 63 25 12
2014 CS-04 30 30 0 10 0 20 10 86 14 10

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 35 38 10 0 0 18 0 88 0 40
2018 CS-01 8 58 13 0 0 21 0 84 0 10
2018 CS-02 26 42 5 0 0 28 0 93 0 15
2017 CS 36 28 14 2 3 12 5 77 6 39
2017 CS-02 47 7 16 0 0 24 7 77 0 14
2017 CS-03 48 42 0 0 10 0 0 90 10 10
2014 CS 31 28 28 2 2 9 0 65 4 54
2014 CS-01 45 9 45 0 0 0 0 55 0 11
2014 CS-02 33 14 33 0 0 19 0 59 0 21
2014 CS-03 33 33 17 0 8 8 0 73 9 12
2014 CS-04 10 70 10 10 0 0 0 80 10 10
2011 CS 38 24 17 5 7 8 0 68 13 59
2011 CS-02 30 18 18 9 11 14 0 56 23 21
2011 CS-03 43 20 20 0 6 11 0 71 7 16
2011 CS-04 54 37 9 0 0 0 0 91 0 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 20 15 15 0 0 39 10 70 0 40
2018 CS-01 0 20 29 0 0 50 0 41 0 10
2018 CS-02 13 6 13 0 0 47 20 59 0 15
2017 CS 24 17 7 0 0 31 20 85 0 39
2017 CS-02 27 7 14 0 0 38 14 70 0 14
2017 CS-03 41 19 0 0 0 21 19 100 0 10
2014 CS 22 11 15 0 0 41 11 69 0 54
2014 CS-01 45 9 9 0 0 18 18 86 0 11
2014 CS-02 5 5 24 0 0 57 10 29 0 21
2014 CS-03 17 17 17 0 0 33 17 67 0 12
2014 CS-04 40 20 0 0 0 40 0 100 0 10

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 35 34 13 6 0 13 0 79 7 40
2018 CS-01 8 58 21 13 0 0 0 66 13 10
2018 CS-02 19 33 20 0 0 28 0 72 0 15
2017 CS 39 38 12 0 0 9 2 87 0 39
2017 CS-02 55 14 9 0 0 15 7 89 0 14
2017 CS-03 48 52 0 0 0 0 0 100 0 10
2014 CS 35 30 13 2 0 19 2 81 2 54
2014 CS-01 36 36 9 0 0 18 0 89 0 11
2014 CS-02 33 10 24 0 0 33 0 64 0 21
2014 CS-03 50 25 8 0 0 8 8 90 0 12
2014 CS-04 20 70 0 10 0 0 0 90 10 10
2011 CS 44 27 18 3 0 7 2 77 3 59
2011 CS-02 43 24 9 9 0 10 5 79 10 21
2011 CS-03 43 24 22 0 0 11 0 75 0 16
2011 CS-04 52 48 0 0 0 0 0 100 0 10
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 40 22 13 8 10 0 7 67 19 40
2018 CS-01 18 18 10 10 32 0 13 41 48 10
2018 CS-02 40 7 20 14 7 0 11 53 24 15
2017 CS 32 31 10 16 3 2 6 69 20 39
2017 CS-02 36 12 21 16 9 0 7 51 26 14
2017 CS-03 49 22 10 19 0 0 0 71 19 10

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 39 12 11 11 0 2 66 22 40
2018 CS-01 33 20 29 10 8 0 0 53 18 10
2018 CS-02 25 42 0 15 12 0 6 71 29 15
2017 CS 16 31 31 16 6 0 0 47 22 39
2017 CS-02 7 34 29 21 9 0 0 41 30 14
2017 CS-03 20 20 38 11 11 0 0 40 22 10

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 38 31 6 15 5 0 6 73 21 40
2018 CS-01 31 30 8 8 10 0 13 70 20 10
2018 CS-02 46 20 0 20 7 0 6 71 29 15
2017 CS 27 32 17 16 0 0 8 64 17 39
2017 CS-02 19 36 19 18 0 0 8 60 19 14
2017 CS-03 37 21 21 21 0 0 0 58 21 10

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 28 29 15 11 15 0 2 58 27 40
2018 CS-01 20 33 21 0 26 0 0 53 26 10
2018 CS-02 26 35 6 22 5 0 6 64 29 15
2017 CS 8 42 28 9 8 0 5 52 18 39
2017 CS-02 7 47 21 9 9 0 8 58 19 14
2017 CS-03 11 48 30 0 11 0 0 58 11 10

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 61 22 6 7 2 0 2 85 9 40
2018 CS-01 33 46 8 13 0 0 0 79 13 10
2018 CS-02 73 6 5 9 0 0 6 85 10 15
2017 CS 50 25 10 0 0 0 15 88 0 39
2017 CS-02 61 22 9 0 0 0 8 90 0 14
2017 CS-03 58 10 11 0 0 0 21 85 0 10

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 42 30 13 6 7 0 2 73 14 40
2018 CS-01 18 27 42 0 13 0 0 45 13 10
2018 CS-02 38 34 7 9 5 0 6 78 15 15
2017 CS 40 22 22 13 3 0 0 62 16 39
2017 CS-02 38 30 9 14 9 0 0 68 23 14
2017 CS-03 37 10 32 21 0 0 0 47 21 10

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 49 29 12 5 3 0 3 80 8 40
2018 CS-01 37 18 23 10 0 0 13 63 11 10
2018 CS-02 46 32 9 6 7 0 0 78 13 15
2017 CS 38 32 16 11 0 0 3 72 11 39
2017 CS-02 45 31 0 16 0 0 8 83 17 14
2017 CS-03 37 32 11 20 0 0 0 70 20 10

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 23 45 14 15 0 0 2 70 16 40
2018 CS-01 27 55 18 0 0 0 0 82 0 10
2018 CS-02 12 41 13 27 0 0 6 57 29 15
2017 CS 23 26 28 17 2 0 3 51 20 39
2017 CS-02 26 29 13 18 7 0 8 60 27 14
2017 CS-03 28 10 30 32 0 0 0 37 32 10

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 49 35 10 6 0 0 0 84 6 40
2018 CS-01 37 63 0 0 0 0 0 100 0 10
2018 CS-02 47 25 13 15 0 0 0 72 15 15
2017 CS 25 37 25 8 2 0 3 63 11 39
2017 CS-02 32 28 25 0 7 0 8 66 7 14
2017 CS-03 27 31 21 21 0 0 0 58 21 10

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 42 30 7 16 2 0 2 74 19 40
2018 CS-01 29 37 21 13 0 0 0 66 13 10
2018 CS-02 45 34 5 9 0 0 6 85 10 15
2017 CS 25 38 22 8 3 0 3 66 12 39
2017 CS-02 25 50 9 9 0 0 8 81 10 14
2017 CS-03 37 31 10 11 11 0 0 68 22 10

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 76 17 0 2 2 0 2 96 4 39
2018 CS-01 64 36 0 0 0 0 0 100 0 10
2018 CS-02 82 6 0 0 5 0 6 94 6 15
2017 CS 64 20 13 0 0 0 3 87 0 39
2017 CS-02 63 7 23 0 0 0 8 75 0 14
2017 CS-03 79 21 0 0 0 0 0 100 0 10

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 78 9 3 3 0 0 7 94 3 40
2018 CS-01 50 18 0 13 0 0 20 84 16 10
2018 CS-02 75 11 7 0 0 0 6 92 0 15

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 74 8 6 0 0 0 12 93 0 40
2018 CS-01 67 0 0 0 0 0 33 100 0 10
2018 CS-02 71 13 9 0 0 0 6 90 0 15
2017 CS 76 12 4 2 3 0 2 90 5 39
2017 CS-02 93 0 0 0 0 0 7 100 0 14
2017 CS-03 80 10 0 0 10 0 0 90 10 10

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 75 17 6 0 3 0 0 92 3 40
2018 CS-01 90 10 0 0 0 0 0 100 0 10
2018 CS-02 59 25 9 0 7 0 0 84 7 15
2017 CS 49 38 6 4 0 2 0 90 4 39
2017 CS-02 56 28 9 0 0 7 0 90 0 14
2017 CS-03 48 42 10 0 0 0 0 90 0 10

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 72 18 4 3 0 0 2 92 3 40
2018 CS-01 89 11 0 0 0 0 0 100 0 10
2018 CS-02 59 14 11 9 0 0 6 78 10 15
2017 CS 67 16 5 7 3 2 0 85 10 39
2017 CS-02 77 17 0 0 0 7 0 100 0 14
2017 CS-03 58 21 0 11 10 0 0 79 21 10

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 51 11 0 0 0 0 38 100 0 38
2018 CS-02 49 0 0 0 0 0 51 100 0 14
2017 CS 43 23 7 3 0 0 24 87 3 39
2017 CS-02 61 17 0 0 0 0 23 100 0 14
2017 CS-03 47 32 0 0 0 0 21 100 0 10

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 76 14 4 0 0 0 6 95 0 40
2018 CS-01 63 28 10 0 0 0 0 90 0 10
2018 CS-02 73 6 5 0 0 0 15 94 0 15
2017 CS 63 17 5 6 0 3 6 88 7 39
2017 CS-02 68 9 0 7 0 9 8 92 8 14
2017 CS-03 58 21 10 0 0 0 11 89 0 10

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 83 9 0 2 3 3 0 95 5 40
2018 CS-01 59 8 0 10 11 13 0 76 24 10
2018 CS-02 81 19 0 0 0 0 0 100 0 15
2017 CS 61 23 8 6 0 0 2 86 6 39
2017 CS-02 68 17 0 9 0 0 7 90 10 14
2017 CS-03 68 11 21 0 0 0 0 79 0 10

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 52 28 6 2 10 0 2 82 13 40
2018 CS-01 16 38 23 0 24 0 0 54 24 10
2018 CS-02 47 36 0 6 5 0 6 88 12 15
2017 CS 56 24 15 3 2 0 0 80 5 39
2017 CS-02 42 44 5 9 0 0 0 86 9 14
2017 CS-03 72 21 7 0 0 0 0 93 0 10

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 28 41 19 11 0 0 2 70 11 40
2018 CS-01 18 33 41 8 0 0 0 51 8 10
2018 CS-02 19 54 9 12 0 0 5 78 13 15
2017 CS 18 31 38 10 3 0 0 49 13 39
2017 CS-02 29 34 22 16 0 0 0 63 16 14
2017 CS-03 20 27 32 11 10 0 0 47 21 10

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 7 20 30 31 12 0 0 43 27 39
2018 CS-02 5 14 36 40 5 0 0 45 19 15
2017 CS 3 14 50 17 11 3 3 30 18 39
2017 CS-02 0 9 59 11 7 8 7 20 10 14
2017 CS-03 11 21 17 42 10 0 0 51 32 10

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 43 31 14 0 3 8 2 81 3 40
2018 CS-01 23 29 16 0 13 10 10 64 16 10
2018 CS-02 32 35 19 0 0 14 0 78 0 15
2017 CS 39 35 13 3 0 10 0 82 3 39
2017 CS-02 39 39 0 0 0 22 0 100 0 14
2017 CS-03 37 40 11 11 0 0 0 77 11 10

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 38 40 9 5 3 6 0 82 8 40
2018 CS-01 23 48 8 8 13 0 0 71 21 10
2018 CS-02 38 41 5 0 0 16 0 94 0 15
2017 CS 31 38 22 2 3 4 0 72 5 39
2017 CS-02 48 29 16 0 0 7 0 83 0 14
2017 CS-03 37 21 32 0 10 0 0 58 10 10
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 62 21 7 2 8 0 0 62 38 40
2018 CS-01 63 18 0 8 11 0 0 63 37 10
2018 CS-02 49 18 19 0 14 0 0 49 51 15
2017 CS 48 26 11 2 5 4 2 52 48 39
2017 CS-02 47 35 18 0 0 0 0 47 53 14
2017 CS-03 61 10 10 10 10 0 0 61 39 10

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 29 16
2017 CS 21 17

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 18 16
2017 CS 5 17

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 30 16
2017 CS 31 17

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CS 23 16
2017 CS 24 17

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CS 27 16
2017 CS 18 17

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CS 12 16

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CS 45 16
2017 CS 59 17

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CS 7 61 6 5 7 14 16
2017 CS 6 70 13 11 0 0 17

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 49 51 16

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 39 44 7 0 5 0 5 87 5 16
2017 CS 46 38 5 0 0 0 11 94 0 17

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 7 26 0 14 25 0 28 47 53 16
2017 CS 5 11 13 6 36 7 22 23 59 17

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 53 20 7 8 5 0 8 79 14 40
2018 CS-01 59 20 0 0 0 0 21 100 0 10
2018 CS-02 29 34 9 14 7 0 8 68 22 15
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