2018 Public Service Employee Survey Results for Micro-organizations combined by Question 78. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 36 31 9 4 19 0 0 68 23 22
2018 CO-02 36 36 18 0 9 0 0 73 9 11
2017 CO 28 27 0 22 23 0 0 55 45 22
2017 CO-02 19 16 0 33 32 0 0 35 65 12
2014 CO 12 47 9 9 24 0 0 59 32 34
2014 CO-02 9 45 9 9 27 0 0 55 36 22
2011 CO 11 40 15 19 13 2 0 52 33 48
2011 CO-02 7 47 13 21 7 4 0 57 29 29
2011 CO-03 7 33 23 15 23 0 0 40 38 14

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 40 46 9 0 4 0 0 87 4 22
2018 CO-02 45 46 9 0 0 0 0 91 0 11
2017 CO 27 60 10 0 4 0 0 86 4 22
2017 CO-02 40 52 0 0 8 0 0 92 8 12
2014 CO 35 38 3 21 3 0 0 74 24 34
2014 CO-02 36 36 0 23 5 0 0 73 27 22
2011 CO 41 36 11 10 2 0 0 77 12 48
2011 CO-02 36 40 7 13 4 0 0 76 17 29
2011 CO-03 60 33 7 0 0 0 0 93 0 14

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 38 47 11 0 5 0 0 85 5 21
2018 CO-02 45 45 9 0 0 0 0 91 0 11
2017 CO 37 54 5 0 4 0 0 90 4 22
2017 CO-02 49 43 0 0 8 0 0 92 8 12
2014 CO 35 44 3 15 3 0 0 79 18 34
2014 CO-02 41 36 0 18 5 0 0 77 23 22
2011 CO 36 43 14 0 4 0 2 81 4 48
2011 CO-02 39 41 14 0 7 0 0 79 7 29
2011 CO-03 44 50 6 0 0 0 0 94 0 14

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 60 27 5 9 0 0 0 87 9 22
2018 CO-02 64 27 0 9 0 0 0 91 9 11
2017 CO 41 26 10 18 0 0 5 71 19 22
2017 CO-02 35 24 8 33 0 0 0 59 33 12
2014 CO 38 15 15 24 9 0 0 53 32 34
2014 CO-02 36 14 14 23 14 0 0 50 36 22
2011 CO 41 33 9 13 4 0 0 74 17 47
2011 CO-02 37 35 11 14 4 0 0 71 18 28
2011 CO-03 42 35 8 15 0 0 0 77 15 14

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 41 45 4 9 0 0 0 87 9 22
2018 CO-02 45 46 9 0 0 0 0 91 0 11
2017 CO 18 64 10 4 4 0 0 82 9 22
2017 CO-02 0 84 0 8 8 0 0 84 16 12
2014 CO 15 35 24 18 9 0 0 50 26 34
2014 CO-02 14 36 9 27 14 0 0 50 41 22
2011 CO 17 46 15 15 5 0 2 65 20 47
2011 CO-02 18 42 19 18 4 0 0 60 22 28
2011 CO-03 15 57 6 15 8 0 0 71 23 14

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 33 48 5 5 9 0 0 81 14 21
2018 CO-02 36 55 0 9 0 0 0 91 9 11
2017 CO 22 22 14 19 23 0 0 44 42 22
2017 CO-02 8 8 17 35 32 0 0 16 67 12
2014 CO 6 26 26 26 15 0 0 32 41 34
2014 CO-02 5 23 27 27 18 0 0 27 45 22
2011 CO 17 47 13 11 12 0 0 64 23 48
2011 CO-02 21 40 10 18 10 0 0 61 28 29
2011 CO-03 8 56 21 0 15 0 0 64 15 14

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 30 61 0 10 0 0 0 90 10 20
2018 CO-02 30 70 0 0 0 0 0 100 0 10
2017 CO 10 72 0 5 13 0 0 82 18 22
2017 CO-02 9 67 0 0 24 0 0 76 24 12

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 44 52 0 5 0 0 0 95 5 21
2018 CO-02 55 45 0 0 0 0 0 100 0 11
2017 CO 13 60 4 13 9 0 0 74 22 22
2017 CO-02 8 52 0 24 16 0 0 60 40 12
2014 CO 29 47 9 12 3 0 0 76 15 34
2014 CO-02 23 45 9 18 5 0 0 68 23 22
2011 CO 38 41 10 6 4 0 0 79 11 48
2011 CO-02 41 34 10 10 4 0 0 75 14 29
2011 CO-03 22 57 14 0 8 0 0 79 8 14

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 19 53 10 9 9 0 0 72 19 21
2018 CO-02 27 64 0 9 0 0 0 91 9 11
2017 CO 12 51 10 4 23 0 0 63 27 22
2017 CO-02 0 51 9 8 32 0 0 51 40 12

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 33 48 14 5 0 0 0 81 5 21
2018 CO-02 55 36 9 0 0 0 0 91 0 11
2017 CO 40 51 4 0 4 0 0 91 4 22
2017 CO-02 49 43 0 0 8 0 0 92 8 12
2014 CO 44 41 12 0 3 0 0 85 3 34
2014 CO-02 36 41 18 0 5 0 0 77 5 22
2011 CO 50 35 6 6 2 0 0 85 8 48
2011 CO-02 42 38 10 7 4 0 0 79 10 29
2011 CO-03 65 27 0 7 0 0 0 93 7 14

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 23 47 9 10 9 0 0 71 20 21
2018 CO-02 36 55 9 0 0 0 0 91 0 11
2017 CO 22 51 0 9 18 0 0 73 27 22
2017 CO-02 0 60 0 16 24 0 0 60 40 12
2014 CO 18 29 9 18 26 0 0 47 44 34
2014 CO-02 14 27 5 23 32 0 0 41 55 22
2011 CO 21 30 15 19 13 0 2 53 32 48
2011 CO-02 14 30 17 27 11 0 0 44 38 29
2011 CO-03 22 41 8 8 23 0 0 62 30 14

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 15 49 15 16 5 0 0 64 21 20
2018 CO-02 20 70 10 0 0 0 0 90 0 10
2017 CO 8 56 13 0 23 0 0 64 23 22
2017 CO-02 0 52 16 0 32 0 0 52 32 12
2014 CO 18 26 15 24 18 0 0 44 41 34
2014 CO-02 14 23 18 27 18 0 0 36 45 22

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 23 43 15 9 9 0 0 66 19 21
2018 CO-02 36 45 9 9 0 0 0 82 9 11
2017 CO 24 32 9 17 18 0 0 56 35 22
2017 CO-02 9 35 8 24 24 0 0 44 48 12
2014 CO 15 29 12 29 15 0 0 44 44 34
2014 CO-02 9 32 14 32 14 0 0 41 45 22
2011 CO 32 38 7 15 6 0 2 71 22 48
2011 CO-02 25 40 11 15 7 0 3 67 22 29
2011 CO-03 37 41 0 23 0 0 0 77 23 14

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 33 53 9 5 0 0 0 86 5 21
2018 CO-02 45 45 9 0 0 0 0 91 0 11
2017 CO 22 60 4 13 0 0 0 82 13 22
2017 CO-02 16 60 8 16 0 0 0 76 16 12
2014 CO 29 38 6 18 9 0 0 68 26 34
2014 CO-02 23 36 5 23 14 0 0 59 36 22
2011 CO 41 42 2 11 2 0 2 85 13 47
2011 CO-02 32 49 0 14 4 0 0 82 18 28
2011 CO-03 52 41 0 7 0 0 0 93 7 14

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 45 23 18 6 9 0 0 68 14 22
2018 CO-02 45 27 18 0 9 0 0 73 9 11
2017 CO 47 27 9 12 4 0 0 74 17 22
2017 CO-02 43 17 16 16 8 0 0 60 24 12
2014 CO 21 32 21 18 9 0 0 53 26 34
2014 CO-02 23 27 18 18 14 0 0 50 32 22
2011 CO 19 44 22 11 4 0 0 63 15 48
2011 CO-02 17 38 24 14 7 0 0 55 21 29
2011 CO-03 7 65 21 7 0 0 0 71 7 14

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 14 9 49 23 4 0 0 27 23 22
2018 CO-02 9 9 45 27 9 0 0 36 18 11
2017 CO 9 13 40 33 5 0 0 38 22 22
2017 CO-02 16 24 24 27 9 0 0 36 40 12
2014 CO 24 32 26 9 6 3 0 15 58 34
2014 CO-02 36 32 18 5 9 0 0 14 68 22
2011 CO 9 25 29 28 2 0 6 32 37 48
2011 CO-02 7 24 31 31 3 0 3 35 33 29
2011 CO-03 15 30 21 34 0 0 0 34 45 14

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 13 15 31 31 9 0 0 41 28 22
2018 CO-02 9 9 45 27 9 0 0 37 18 11
2017 CO 4 32 23 31 10 0 0 40 36 22
2017 CO-02 8 49 17 16 9 0 0 25 57 12
2014 CO 35 15 26 15 6 3 0 21 52 34
2014 CO-02 50 9 27 9 5 0 0 14 59 22
2011 CO 20 13 25 22 14 0 6 38 35 48
2011 CO-02 15 15 30 23 14 0 3 38 30 29
2011 CO-03 30 15 15 26 13 0 0 40 45 14

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 27 22 32 15 4 0 0 19 49 22
2018 CO-02 36 27 27 9 0 0 0 9 64 11
2017 CO 40 5 34 12 10 0 0 22 44 22
2017 CO-02 64 0 27 0 9 0 0 9 64 12
2014 CO 29 15 29 24 0 0 3 24 45 34
2014 CO-02 41 18 18 23 0 0 0 23 59 22
2011 CO 32 16 15 16 21 0 0 36 49 48
2011 CO-02 36 10 10 19 24 0 0 43 46 29
2011 CO-03 30 27 29 0 14 0 0 14 57 14

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 9 19 27 18 27 0 0 45 28 22
2018 CO-02 9 9 18 18 46 0 0 64 18 11
2017 CO 0 30 23 28 19 0 0 47 30 22
2017 CO-02 0 32 24 35 9 0 0 44 32 12
2014 CO 3 32 32 24 9 0 0 32 35 34
2014 CO-02 5 36 27 18 14 0 0 32 41 22
2011 CO 11 12 33 34 9 0 2 44 23 48
2011 CO-02 7 13 44 29 4 0 4 33 21 29
2011 CO-03 23 6 14 57 0 0 0 57 29 14

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 14 4 27 40 14 0 0 54 19 22
2018 CO-02 9 0 18 55 18 0 0 73 9 11
2017 CO 17 23 9 28 19 0 5 49 41 22
2017 CO-02 24 41 0 25 9 0 0 35 65 12
2014 CO 32 26 21 9 9 0 3 18 61 34
2014 CO-02 45 23 18 5 9 0 0 14 68 22
2011 CO 24 18 21 25 8 0 4 34 44 48
2011 CO-02 18 27 20 24 10 0 0 35 46 29
2011 CO-03 45 6 30 12 7 0 0 19 51 14

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 14 18 22 27 14 4 0 43 34 22
2018 CO-02 9 9 27 27 18 9 0 50 20 11
2017 CO 4 17 32 23 19 0 5 45 22 22
2017 CO-02 8 24 41 8 19 0 0 27 32 12
2014 CO 12 24 21 24 15 0 6 41 38 34
2014 CO-02 18 27 27 9 14 0 5 24 48 22
2011 CO 22 19 19 22 14 0 4 38 43 48
2011 CO-02 22 17 24 23 10 0 3 34 41 29
2011 CO-03 30 21 8 28 13 0 0 41 51 14

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 9 23 31 28 5 4 0 34 33 22
2018 CO-02 18 27 36 18 0 0 0 18 46 11
2017 CO 18 23 37 5 14 0 5 19 42 22
2017 CO-02 32 24 35 0 9 0 0 9 56 12
2014 CO 24 29 26 12 6 3 0 18 55 34
2014 CO-02 32 32 23 9 5 0 0 14 64 22
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 23 22 22 14 13 5 0 48 28 22
2018 CO-02 27 27 18 27 0 0 0 54 27 11
2017 CO 4 32 18 14 18 10 4 42 38 22
2017 CO-02 0 35 24 17 24 0 0 35 41 12
2014 CO 21 32 24 6 9 6 3 58 16 34
2014 CO-02 23 36 14 5 9 9 5 68 16 22

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 37 36 9 9 9 0 0 73 18 22
2018 CO-02 36 36 9 18 0 0 0 73 18 11
2017 CO 26 27 14 10 23 0 0 53 33 22
2017 CO-02 9 24 16 17 33 0 0 33 51 12
2014 CO 24 32 24 15 6 0 0 56 21 34
2014 CO-02 23 32 23 18 5 0 0 55 23 22

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 4 22 28 18 9 18 0 33 33 22
2018 CO-02 0 27 18 27 0 27 0 37 38 11
2017 CO 4 26 10 18 19 18 4 40 48 22
2017 CO-02 8 17 17 24 25 8 0 28 54 12
2014 CO 12 15 15 18 21 21 0 33 48 34
2014 CO-02 14 9 18 18 18 23 0 29 47 22

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 37 45 9 0 9 0 0 82 9 22
2018 CO-02 45 45 9 0 0 0 0 91 0 11
2017 CO 31 42 0 0 27 0 0 73 27 22
2017 CO-02 17 43 0 0 40 0 0 60 40 12
2014 CO 35 38 12 6 9 0 0 74 15 34
2014 CO-02 41 41 5 9 5 0 0 82 14 22

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 44 33 14 0 9 0 0 76 9 21
2018 CO-02 60 30 10 0 0 0 0 90 0 10
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 36 41 9 10 4 0 0 77 15 22
2018 CO-02 45 45 9 0 0 0 0 91 0 11
2017 CO 18 46 9 18 9 0 0 65 26 22
2017 CO-02 17 43 8 16 16 0 0 60 32 12
2014 CO 18 47 15 15 6 0 0 65 21 34
2014 CO-02 23 41 14 18 5 0 0 64 23 22
2011 CO 25 38 17 10 10 0 0 63 20 48
2011 CO-02 24 38 14 13 10 0 0 62 24 29
2011 CO-03 30 28 29 6 7 0 0 58 14 14

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 55 36 0 0 9 0 0 91 9 22
2018 CO-02 54 46 0 0 0 0 0 100 0 11
2017 CO 31 46 0 13 4 5 0 81 19 22
2017 CO-02 17 51 0 24 8 0 0 68 32 12
2014 CO 29 38 12 12 9 0 0 68 21 34
2014 CO-02 32 36 9 14 9 0 0 68 23 22
2011 CO 32 40 10 4 6 6 2 78 11 48
2011 CO-02 31 41 11 0 7 7 3 81 7 29
2011 CO-03 29 37 12 14 0 8 0 72 15 14

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 41 45 0 6 9 0 0 85 15 22
2018 CO-02 45 55 0 0 0 0 0 100 0 11
2017 CO 26 41 0 4 23 5 0 71 29 22
2017 CO-02 17 43 0 8 32 0 0 60 40 12
2014 CO 21 47 15 6 12 0 0 68 18 34
2014 CO-02 27 36 18 5 14 0 0 64 18 22
2011 CO 21 48 10 13 8 0 0 69 21 48
2011 CO-02 17 58 4 14 7 0 0 76 21 29
2011 CO-03 23 28 27 15 8 0 0 50 22 14

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 54 28 9 0 9 0 0 82 9 22
2018 CO-02 55 27 18 0 0 0 0 82 0 11
2017 CO 41 23 13 4 18 0 0 64 23 22
2017 CO-02 36 16 16 8 24 0 0 52 32 12

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 33 47 6 9 5 0 0 80 14 21
2018 CO-02 20 70 0 10 0 0 0 90 10 10
2017 CO 46 18 13 10 13 0 0 64 23 22
2017 CO-02 36 8 24 8 24 0 0 44 32 12
2014 CO 32 32 18 12 6 0 0 65 18 34
2014 CO-02 32 32 18 14 5 0 0 64 18 22
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 41 36 14 0 9 0 0 77 9 22
2018 CO-02 36 55 9 0 0 0 0 91 0 11
2017 CO 31 31 10 10 18 0 0 63 28 22
2017 CO-02 17 24 17 17 24 0 0 41 41 12
2014 CO 18 32 21 15 9 6 0 53 25 34
2014 CO-02 23 36 14 18 5 5 0 62 24 22
2011 CO 26 21 19 15 17 2 0 48 33 48
2011 CO-02 31 24 24 3 15 4 0 57 18 29
2011 CO-03 13 15 14 44 15 0 0 28 59 14

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 37 31 23 0 9 0 0 68 9 22
2018 CO-02 27 45 27 0 0 0 0 73 0 11
2017 CO 18 35 10 23 14 0 0 54 37 22
2017 CO-02 9 24 9 41 16 0 0 33 57 12
2014 CO 12 29 18 21 21 0 0 41 41 34
2014 CO-02 9 27 18 23 23 0 0 36 45 22
2011 CO 21 24 21 11 24 0 0 45 35 48
2011 CO-02 21 30 28 4 18 0 0 50 21 29
2011 CO-03 20 8 12 22 38 0 0 28 60 14

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 28 22 36 4 9 0 0 50 13 22
2018 CO-02 9 36 46 9 0 0 0 45 9 11
2017 CO 13 18 19 23 23 4 0 32 48 22
2017 CO-02 9 8 17 33 32 0 0 17 65 12
2014 CO 6 29 15 32 18 0 0 35 50 34
2014 CO-02 5 27 14 36 18 0 0 32 55 22
2011 CO 9 20 24 17 29 0 0 29 46 47
2011 CO-02 11 17 28 22 22 0 0 28 44 28
2011 CO-03 0 22 18 15 45 0 0 22 60 14

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 19 31 14 18 13 4 0 53 33 22
2018 CO-02 9 36 9 27 9 9 0 50 40 11
2017 CO 9 31 4 24 27 4 0 42 54 22
2017 CO-02 9 8 8 35 40 0 0 17 75 12
2014 CO 12 9 24 29 24 3 0 21 55 34
2014 CO-02 9 9 27 23 27 5 0 19 52 22
2011 CO 6 26 15 27 26 0 0 32 53 48
2011 CO-02 7 27 18 27 22 0 0 33 49 29
2011 CO-03 7 20 6 29 38 0 0 27 67 14
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 15 57 14 9 5 0 0 72 14 21
2018 CO-02 18 64 18 0 0 0 0 82 0 11
2017 CO 18 46 4 18 13 0 0 64 32 22
2017 CO-02 27 17 8 24 24 0 0 44 48 12
2014 CO 12 24 24 29 12 0 0 35 41 34
2014 CO-02 14 18 18 36 14 0 0 32 50 22
2011 CO 19 26 15 15 25 0 0 45 40 47
2011 CO-02 18 24 18 21 19 0 0 42 40 28
2011 CO-03 15 26 14 0 45 0 0 41 45 14

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 41 31 9 9 5 5 0 76 14 22
2018 CO-02 36 36 18 9 0 0 0 73 9 11
2017 CO 35 23 18 14 5 4 0 61 20 22
2017 CO-02 25 16 33 17 0 8 0 45 19 12
2014 CO 35 47 12 3 3 0 0 82 6 34
2014 CO-02 32 45 18 0 5 0 0 77 5 22
2011 CO 25 44 6 10 11 4 0 71 22 48
2011 CO-02 24 51 4 14 7 0 0 75 21 29
2011 CO-03 29 29 14 7 15 6 0 61 24 14

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 37 36 13 0 9 5 0 76 9 22
2018 CO-02 27 45 27 0 0 0 0 73 0 11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 23 14 22 9 18 13 0 43 31 22
2018 CO-02 18 9 36 9 9 18 0 33 22 11
2017 CO 22 18 4 18 24 14 0 46 49 22
2017 CO-02 25 0 8 24 35 8 0 28 64 12
2014 CO 6 12 29 15 15 21 3 23 38 34
2014 CO-02 9 14 18 23 14 18 5 29 47 22
2011 CO 13 22 19 18 13 13 2 42 37 48
2011 CO-02 11 26 14 27 15 4 4 40 45 29
2011 CO-03 15 15 34 8 8 21 0 38 19 14

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 29 33 9 14 9 5 0 65 25 21
2018 CO-02 20 30 20 20 0 10 0 56 22 10
2017 CO 18 27 15 8 32 0 0 45 40 22
2017 CO-02 17 16 17 0 49 0 0 33 49 12
2014 CO 12 24 9 29 21 6 0 38 53 34
2014 CO-02 14 23 0 32 27 5 0 38 62 22
2011 CO 14 23 16 15 24 8 0 40 42 48
2011 CO-02 10 31 17 17 18 7 0 44 38 29
2011 CO-03 14 8 21 14 38 6 0 23 55 14

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 32 31 9 9 14 0 5 67 24 22
2018 CO-02 27 36 18 18 0 0 0 64 18 11
2017 CO 12 14 10 23 37 0 5 28 62 22
2017 CO-02 8 9 17 24 41 0 0 17 65 12
2014 CO 9 18 12 18 41 0 3 27 61 34
2014 CO-02 14 18 9 18 41 0 0 32 59 22
2011 CO 15 23 17 16 29 0 0 38 46 48
2011 CO-02 11 23 24 20 21 0 0 34 42 29
2011 CO-03 14 22 7 14 42 0 0 37 56 14

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 23 54 9 13 0 0 0 78 13 22
2018 CO-02 27 55 18 0 0 0 0 82 0 11
2017 CO 17 38 14 27 4 0 0 55 32 22
2017 CO-02 8 36 16 32 8 0 0 44 40 12

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 46 36 5 4 0 9 0 90 5 22
2018 CO-02 64 27 0 0 0 9 0 100 0 11
2017 CO 26 33 18 14 4 5 0 62 19 22
2017 CO-02 16 27 33 16 8 0 0 43 24 12
2014 CO 32 38 6 6 9 9 0 77 16 34
2014 CO-02 32 36 5 5 9 14 0 79 16 22

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 41 41 13 5 0 0 0 82 5 22
2018 CO-02 45 36 18 0 0 0 0 82 0 11
2017 CO 35 32 14 9 10 0 0 68 18 22
2017 CO-02 25 35 16 16 8 0 0 60 24 12
2014 CO 38 38 9 9 3 3 0 79 12 34
2014 CO-02 32 41 9 14 0 5 0 76 14 22
2011 CO 35 44 8 4 6 0 2 80 11 47
2011 CO-02 32 50 7 0 8 0 4 85 8 28
2011 CO-03 37 34 14 15 0 0 0 72 15 14

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 46 50 0 0 5 0 0 95 5 22
2018 CO-02 64 36 0 0 0 0 0 100 0 11
2017 CO 46 27 13 4 10 0 0 73 14 22
2017 CO-02 27 33 24 8 8 0 0 60 16 12
2014 CO 38 32 15 12 3 0 0 71 15 34
2014 CO-02 32 32 18 18 0 0 0 64 18 22
2011 CO 37 37 11 6 8 0 0 75 15 48
2011 CO-02 31 44 7 10 7 0 0 75 18 29
2011 CO-03 50 29 14 0 7 0 0 79 7 14

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 28 50 5 9 9 0 0 78 18 22
2018 CO-02 36 55 0 9 0 0 0 91 9 11
2017 CO 32 32 9 10 18 0 0 64 27 22
2017 CO-02 19 25 16 8 32 0 0 44 40 12
2014 CO 18 24 15 26 18 0 0 41 44 34
2014 CO-02 18 18 14 32 18 0 0 36 50 22
2011 CO 27 26 10 11 24 2 0 54 35 48
2011 CO-02 30 27 11 7 25 0 0 57 32 29
2011 CO-03 15 28 12 15 30 0 0 42 45 14

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 32 50 0 9 9 0 0 82 18 22
2018 CO-02 36 55 0 9 0 0 0 91 9 11
2017 CO 27 37 9 14 13 0 0 64 27 22
2017 CO-02 9 35 16 16 24 0 0 44 40 12
2014 CO 24 15 12 32 18 0 0 38 50 34
2014 CO-02 18 14 14 36 18 0 0 32 55 22
2011 CO 20 33 10 17 17 2 0 54 35 48
2011 CO-02 20 38 11 10 21 0 0 57 32 29
2011 CO-03 21 28 6 30 15 0 0 49 45 14

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 28 31 14 4 13 9 0 65 20 22
2018 CO-02 27 36 18 0 9 9 0 70 10 11
2017 CO 22 33 9 9 23 4 0 58 33 22
2017 CO-02 8 44 16 8 24 0 0 52 32 12
2014 CO 12 21 15 32 18 3 0 33 52 34
2014 CO-02 9 18 18 36 18 0 0 27 55 22
2011 CO 15 29 19 14 17 6 0 46 34 48
2011 CO-02 14 30 21 10 17 7 0 47 30 29
2011 CO-03 7 35 14 21 23 0 0 42 44 14
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CO 22 41 37 22
2018 CO-02 18 45 36 11
2017 CO 41 26 33 22
2017 CO-02 33 24 43 12
2014 CO 26 24 50 34
2014 CO-02 27 18 55 22
2011 CO 26 27 47 48
2011 CO-02 25 21 55 29
2011 CO-03 30 42 27 14
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 23 9 27 5 13 18 4 42 23 22
2018 CO-02 18 0 54 0 0 18 9 25 0 11
2017 CO 13 9 27 14 14 19 4 29 36 22
2017 CO-02 17 16 33 17 16 0 0 33 33 12
2014 CO 6 12 18 0 6 44 15 43 14 34
2014 CO-02 9 5 23 0 5 41 18 33 11 22

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 28 31 23 0 9 9 0 65 10 22
2018 CO-02 27 45 27 0 0 0 0 73 0 11
2017 CO 18 27 23 10 14 9 0 49 26 22
2017 CO-02 17 16 33 17 16 0 0 33 33 12
2014 CO 12 27 36 0 6 18 0 48 7 33
2014 CO-02 19 29 29 0 5 19 0 59 6 21
2011 CO 21 31 25 9 8 4 2 55 18 48
2011 CO-02 21 26 24 11 7 7 4 53 20 29
2011 CO-03 22 36 27 7 8 0 0 58 15 14
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 23 9 31 0 5 27 4 47 7 22
2018 CO-02 18 9 45 0 0 18 9 38 0 11
2017 CO 10 13 18 4 10 37 9 42 26 22
2017 CO-02 17 8 32 8 8 19 8 35 22 12
2014 CO 3 12 24 3 6 35 18 31 19 34
2014 CO-02 5 5 32 5 5 32 18 18 18 22

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 28 36 22 0 5 9 0 70 5 22
2018 CO-02 27 55 18 0 0 0 0 82 0 11
2017 CO 23 18 27 0 10 18 4 53 12 22
2017 CO-02 17 8 49 0 8 9 8 31 10 12
2014 CO 15 29 35 3 6 12 0 50 10 34
2014 CO-02 23 18 36 5 5 14 0 47 11 22
2011 CO 25 22 22 15 6 9 0 53 23 48
2011 CO-02 25 27 17 10 7 14 0 60 20 29
2011 CO-03 22 14 34 30 0 0 0 36 30 14
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 27 32 37 4 0 0 0 59 4 22
2018 CO-02 36 18 45 0 0 0 0 55 0 11
2017 CO 18 37 22 10 14 0 0 54 23 22
2017 CO-02 8 52 24 8 8 0 0 60 16 12

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 18 36 9 13 23 0 0 54 37 22
2018 CO-02 27 27 18 18 9 0 0 55 27 11
2017 CO 18 28 24 22 8 0 0 46 30 22
2017 CO-02 8 27 25 32 8 0 0 35 40 12

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 32 27 13 9 19 0 0 59 28 22
2018 CO-02 37 27 18 9 9 0 0 64 18 11
2017 CO 29 13 36 18 4 0 0 42 22 22
2017 CO-02 19 8 49 16 8 0 0 27 24 12

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 27 27 13 18 14 0 0 54 32 22
2018 CO-02 27 27 18 18 9 0 0 55 27 11
2017 CO 13 23 34 17 9 0 5 38 27 22
2017 CO-02 0 25 35 24 16 0 0 25 40 12

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 62 10 14 9 0 0 5 75 10 21
2018 CO-02 73 9 9 9 0 0 0 82 9 11
2017 CO 46 27 18 0 0 0 9 81 0 22
2017 CO-02 44 16 32 0 0 0 8 65 0 12

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 36 18 27 13 6 0 0 54 19 22
2018 CO-02 55 9 36 0 0 0 0 64 0 11
2017 CO 28 18 40 13 0 0 0 46 13 22
2017 CO-02 27 16 40 17 0 0 0 43 17 12

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 18 36 22 14 5 4 0 57 20 22
2018 CO-02 18 27 45 9 0 0 0 45 9 11
2017 CO 13 23 36 13 10 0 4 39 24 22
2017 CO-02 0 35 33 24 8 0 0 35 32 12

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 27 40 23 4 0 4 0 71 5 22
2018 CO-02 27 45 27 0 0 0 0 73 0 11
2017 CO 13 28 28 22 4 0 4 43 28 22
2017 CO-02 0 35 33 24 8 0 0 35 32 12

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 36 46 18 0 0 0 0 82 0 22
2018 CO-02 45 45 9 0 0 0 0 91 0 11
2017 CO 27 24 23 18 9 0 0 51 26 22
2017 CO-02 17 17 24 25 16 0 0 35 41 12

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 32 40 13 0 10 5 0 75 10 22
2018 CO-02 27 36 18 0 9 9 0 70 10 11
2017 CO 33 40 9 9 4 5 0 78 13 22
2017 CO-02 27 49 16 8 0 0 0 76 8 12

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 61 29 10 0 0 0 0 90 0 21
2018 CO-02 73 18 9 0 0 0 0 91 0 11
2017 CO 67 15 10 9 0 0 0 82 9 22
2017 CO-02 59 17 8 16 0 0 0 76 16 12

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 76 14 0 5 0 0 5 95 5 21
2018 CO-02 91 0 0 0 0 0 9 100 0 11

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 73 13 4 5 4 0 0 87 9 22
2018 CO-02 82 9 9 0 0 0 0 91 0 11
2017 CO 59 23 0 13 5 0 0 82 18 22
2017 CO-02 35 41 0 24 0 0 0 76 24 12

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 46 27 23 4 0 0 0 73 4 22
2018 CO-02 45 27 18 9 0 0 0 73 9 11
2017 CO 48 23 19 10 0 0 0 71 10 22
2017 CO-02 32 35 25 8 0 0 0 67 8 12

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 69 18 0 5 9 0 0 87 13 22
2018 CO-02 73 18 0 0 9 0 0 91 9 11
2017 CO 40 33 9 13 5 0 0 73 18 22
2017 CO-02 9 51 16 24 0 0 0 60 24 12

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 41 23 4 6 0 0 27 86 8 22
2018 CO-02 27 9 9 0 0 0 55 80 0 11
2017 CO 59 5 4 4 0 0 27 88 6 22
2017 CO-02 51 9 0 8 0 0 32 88 12 12

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 69 14 13 0 4 0 0 82 4 22
2018 CO-02 64 0 27 0 9 0 0 64 9 11
2017 CO 62 23 14 0 0 0 0 86 0 22
2017 CO-02 57 25 17 0 0 0 0 83 0 12

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 78 13 0 4 0 4 0 95 5 22
2018 CO-02 73 18 0 9 0 0 0 91 9 11
2017 CO 77 19 0 0 0 0 4 100 0 22
2017 CO-02 57 35 0 0 0 0 8 100 0 12

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 51 36 14 0 0 0 0 86 0 22
2018 CO-02 54 36 9 0 0 0 0 91 0 11
2017 CO 31 46 19 4 0 0 0 77 4 22
2017 CO-02 16 57 27 0 0 0 0 73 0 12

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 18 40 27 0 14 0 0 59 14 22
2018 CO-02 27 46 18 0 9 0 0 73 9 11
2017 CO 5 47 31 5 12 0 0 52 18 22
2017 CO-02 0 36 48 0 16 0 0 36 16 12

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 10 13 40 18 18 0 0 36 23 22
2018 CO-02 9 0 36 27 27 0 0 55 9 11
2017 CO 9 17 47 27 0 0 0 27 26 22
2017 CO-02 16 16 51 17 0 0 0 17 32 12

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 37 36 13 9 0 5 0 76 9 22
2018 CO-02 36 37 18 9 0 0 0 73 9 11
2017 CO 13 42 10 22 4 5 5 60 29 22
2017 CO-02 17 51 0 24 8 0 0 68 32 12

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 31 27 23 4 9 5 0 61 14 22
2018 CO-02 45 37 9 9 0 0 0 82 9 11
2017 CO 9 45 22 0 24 0 0 54 24 21
2017 CO-02 0 44 24 0 32 0 0 44 32 12
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 23 24 27 13 9 5 0 24 76 22
2018 CO-02 18 27 18 9 18 9 0 20 80 11
2017 CO 28 22 18 4 27 0 0 28 72 22
2017 CO-02 27 24 8 8 33 0 0 27 73 12

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CO 31 16
2017 CO 32 16

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CO 55 16
2017 CO 50 16

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CO 32 16
2017 CO 24 16

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CO 49 16
2017 CO 18 16

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CO 6 16
2017 CO 6 16

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CO 31 16

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CO 43 16
2017 CO 56 16

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CO 0 39 28 26 7 0 15
2017 CO 0 47 27 7 13 7 15

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 25 75 16

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 18 37 18 20 0 0 6 59 21 16
2017 CO 6 25 19 43 7 0 0 32 50 16

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 6 25 19 14 37 0 0 31 51 16
2017 CO 0 8 13 13 66 0 0 8 79 15

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 37 13 18 9 18 4 0 53 28 22
2018 CO-02 27 9 27 9 18 9 0 40 30 11
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