2018 Public Service Employee Survey Results for Micro-organizations combined by Question 78. Please indicate your occupational group and level. Occupational group and level - AB

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 35 43 6 10 6 0 0 78 16 63
2017 AB 38 35 11 6 9 0 0 74 15 65
2017 AB-05 25 58 8 0 8 0 0 83 8 12
2014 AB 45 29 9 12 4 0 1 75 16 69
2014 AB-04 31 46 8 15 0 0 0 77 15 13
2014 AB-05 42 33 8 17 0 0 0 75 17 12

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 52 35 6 2 5 0 0 87 6 63
2017 AB 48 34 6 5 8 0 0 82 12 65
2017 AB-05 33 50 0 8 8 0 0 83 17 12
2014 AB 52 30 9 7 1 0 0 83 9 69
2014 AB-04 54 23 8 15 0 0 0 77 15 13
2014 AB-05 50 33 0 8 8 0 0 83 17 12

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 60 32 3 0 5 0 0 92 5 63
2017 AB 52 34 5 5 5 0 0 86 9 65
2017 AB-05 33 58 0 0 8 0 0 92 8 12
2014 AB 57 35 1 7 0 0 0 91 7 69
2014 AB-04 46 46 0 8 0 0 0 92 8 13
2014 AB-05 58 25 0 17 0 0 0 83 17 12

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 33 37 17 10 2 2 0 71 11 63
2017 AB 35 43 8 12 2 0 0 78 14 65
2017 AB-05 33 42 8 17 0 0 0 75 17 12
2014 AB 39 36 10 7 7 0 0 75 14 69
2014 AB-04 38 31 8 0 23 0 0 69 23 13
2014 AB-05 50 17 17 17 0 0 0 67 17 12

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 44 37 8 10 0 2 0 82 10 63
2017 AB 28 54 3 6 9 0 0 82 15 65
2017 AB-05 33 50 0 8 8 0 0 83 17 12
2014 AB 39 42 7 9 3 0 0 81 12 69
2014 AB-04 38 31 15 15 0 0 0 69 15 13
2014 AB-05 50 25 8 8 8 0 0 75 17 12

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 19 27 23 16 13 2 0 48 30 62
2017 AB 15 40 20 9 15 0 0 55 25 65
2017 AB-05 8 42 17 8 25 0 0 50 33 12
2014 AB 28 29 10 13 19 1 0 57 32 69
2014 AB-04 15 46 8 8 23 0 0 62 31 13
2014 AB-05 42 17 17 8 17 0 0 58 25 12

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 33 48 10 5 5 0 0 81 10 63
2017 AB 26 48 11 9 6 0 0 74 15 65
2017 AB-05 25 42 8 17 8 0 0 67 25 12

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 59 33 6 0 0 2 0 94 0 63
2017 AB 46 40 5 5 5 0 0 86 9 65
2017 AB-05 50 33 8 8 0 0 0 83 8 12
2014 AB 55 38 3 1 1 1 0 94 3 69
2014 AB-04 54 38 0 0 0 8 0 100 0 13
2014 AB-05 50 25 17 0 8 0 0 75 8 12

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 32 33 14 16 3 2 0 66 19 63
2017 AB 20 40 14 9 17 0 0 60 26 65
2017 AB-05 17 33 17 8 25 0 0 50 33 12

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 73 21 3 3 0 0 0 94 3 62
2017 AB 53 34 5 5 3 0 0 88 8 64
2017 AB-05 50 42 8 0 0 0 0 92 0 12
2014 AB 64 30 4 1 0 0 0 94 1 69
2014 AB-04 62 31 0 8 0 0 0 92 8 13
2014 AB-05 67 25 8 0 0 0 0 92 0 12

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 27 51 16 2 3 0 2 79 5 63
2017 AB 31 44 9 9 6 0 0 75 16 64
2017 AB-05 25 50 8 0 17 0 0 75 17 12
2014 AB 36 39 9 13 3 0 0 75 16 69
2014 AB-04 31 38 15 8 8 0 0 69 15 13
2014 AB-05 25 50 0 25 0 0 0 75 25 12

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 25 43 21 2 8 2 0 69 10 63
2017 AB 30 38 14 9 9 0 0 67 19 64
2017 AB-05 25 58 0 0 17 0 0 83 17 12
2014 AB 33 41 10 10 6 0 0 74 16 69
2014 AB-04 15 62 15 0 8 0 0 77 8 13
2014 AB-05 33 42 0 25 0 0 0 75 25 12

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 27 45 18 5 5 0 0 73 10 62
2017 AB 28 41 17 6 8 0 0 69 14 64
2017 AB-05 25 42 8 8 17 0 0 67 25 12
2014 AB 32 30 12 19 7 0 0 62 26 69
2014 AB-04 31 38 8 8 15 0 0 69 23 13
2014 AB-05 33 33 0 33 0 0 0 67 33 12

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 41 44 8 3 3 0 0 86 6 63
2017 AB 41 35 11 10 3 0 0 76 13 63
2017 AB-05 33 50 8 8 0 0 0 83 8 12
2014 AB 46 38 7 6 3 0 0 84 9 69
2014 AB-04 62 31 0 8 0 0 0 92 8 13
2014 AB-05 50 33 0 8 8 0 0 83 17 12

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 24 35 27 10 3 2 0 60 13 63
2017 AB 22 43 17 6 6 0 6 69 13 65
2017 AB-05 17 50 17 8 0 0 8 73 9 12
2014 AB 30 35 12 16 6 0 1 66 22 69
2014 AB-04 23 31 8 23 15 0 0 54 38 13
2014 AB-05 33 33 17 17 0 0 0 67 17 12

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 6 35 31 18 8 2 0 26 43 62
2017 AB 15 15 46 20 2 0 2 22 31 65
2017 AB-05 8 25 58 8 0 0 0 8 33 12
2014 AB 9 19 43 13 10 1 4 25 29 69
2014 AB-04 8 23 38 15 15 0 0 31 31 13
2014 AB-05 8 17 33 25 17 0 0 42 25 12

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 7 8 32 40 10 0 3 52 16 60
2017 AB 11 14 22 28 22 2 2 52 26 64
2017 AB-05 17 17 33 17 17 0 0 33 33 12
2014 AB 9 15 25 25 21 1 4 48 25 68
2014 AB-04 17 25 25 17 8 8 0 27 45 12
2014 AB-05 8 17 25 8 42 0 0 50 25 12

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 18 18 42 17 3 2 0 20 37 60
2017 AB 23 22 28 17 6 5 0 24 47 65
2017 AB-05 8 25 33 33 0 0 0 33 33 12
2014 AB 16 26 28 13 12 3 3 26 45 69
2014 AB-04 23 23 31 15 8 0 0 23 46 13
2014 AB-05 8 33 17 33 8 0 0 42 42 12

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 3 16 38 38 2 2 2 41 20 61
2017 AB 6 12 31 26 18 5 2 48 20 65
2017 AB-05 0 8 17 58 0 17 0 70 10 12
2014 AB 6 16 30 30 13 1 3 45 23 69
2014 AB-04 8 8 46 23 15 0 0 38 15 13
2014 AB-05 8 17 25 42 8 0 0 50 25 12

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 12 43 27 13 0 3 2 14 58 60
2017 AB 17 25 35 8 15 0 0 23 42 65
2017 AB-05 8 25 42 8 17 0 0 25 33 12
2014 AB 16 26 26 17 9 3 3 28 45 69
2014 AB-04 23 31 23 8 15 0 0 23 54 13
2014 AB-05 17 17 17 42 0 8 0 45 36 12

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 0 12 29 43 14 2 0 58 12 58
2017 AB 5 11 26 35 17 5 2 56 16 65
2017 AB-05 17 0 33 25 25 0 0 50 17 12
2014 AB 3 13 26 19 28 4 6 52 18 68
2014 AB-04 8 8 15 31 31 0 8 67 17 13
2014 AB-05 0 8 25 17 42 8 0 64 9 12

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 17 20 43 18 0 2 0 19 37 60
2017 AB 22 20 42 8 8 2 0 16 42 65
2017 AB-05 8 0 75 8 8 0 0 17 8 12
2014 AB 19 18 26 22 10 1 3 34 38 68
2014 AB-04 15 23 15 31 15 0 0 46 38 13
2014 AB-05 17 8 33 33 8 0 0 42 25 12
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 15 34 24 10 13 5 0 51 24 62
2017 AB 18 29 17 11 18 5 2 51 31 65
2017 AB-05 8 25 8 17 42 0 0 33 58 12
2014 AB 26 26 14 12 17 4 0 55 30 69
2014 AB-04 15 31 8 8 31 8 0 50 42 13
2014 AB-05 25 25 8 8 33 0 0 50 42 12

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 32 30 16 16 5 2 0 63 21 63
2017 AB 40 22 12 12 12 2 0 63 25 65
2017 AB-05 25 17 8 25 25 0 0 42 50 12
2014 AB 39 23 14 14 7 0 1 63 22 69
2014 AB-04 31 31 15 15 8 0 0 62 23 13
2014 AB-05 33 17 17 17 17 0 0 50 33 12

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 11 21 29 24 10 6 0 34 36 63
2017 AB 11 20 18 23 20 8 0 33 47 65
2017 AB-05 17 8 8 50 17 0 0 25 67 12
2014 AB 10 22 9 13 22 21 3 42 46 68
2014 AB-04 0 38 0 0 31 23 8 56 44 13
2014 AB-05 9 9 0 9 45 27 0 25 75 11

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 21 48 11 13 7 0 0 69 20 61
2017 AB 29 34 11 23 3 0 0 63 26 65
2017 AB-05 17 42 0 25 17 0 0 58 42 12
2014 AB 30 41 12 13 4 0 0 71 17 69
2014 AB-04 23 38 0 31 8 0 0 62 38 13
2014 AB-05 42 17 8 17 17 0 0 58 33 12

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 21 46 17 8 3 5 0 70 12 63
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 33 33 13 10 8 3 0 68 19 61
2017 AB 38 32 11 8 11 0 0 71 18 65
2017 AB-05 25 50 0 0 25 0 0 75 25 12
2014 AB 36 30 14 12 7 0 0 67 19 69
2014 AB-04 23 38 15 15 8 0 0 62 23 13
2014 AB-05 50 8 0 17 25 0 0 58 42 12

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 41 30 10 10 7 2 2 73 17 61
2017 AB 42 22 11 11 11 5 0 66 23 65
2017 AB-05 25 42 8 0 25 0 0 67 25 12
2014 AB 48 20 17 10 4 0 0 68 14 69
2014 AB-04 38 31 15 0 15 0 0 69 15 13
2014 AB-05 58 0 0 33 8 0 0 58 42 12

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 34 36 15 10 3 2 0 72 13 61
2017 AB 40 31 9 11 9 0 0 71 20 65
2017 AB-05 33 33 8 0 25 0 0 67 25 12
2014 AB 39 33 14 7 6 0 0 72 13 69
2014 AB-04 23 46 15 0 15 0 0 69 15 13
2014 AB-05 42 8 8 33 8 0 0 50 42 12

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 46 30 15 3 7 0 0 75 10 61
2017 AB 50 25 8 5 13 0 0 75 17 64
2017 AB-05 50 25 0 0 25 0 0 75 25 12

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 39 36 13 5 7 0 0 75 11 61
2017 AB 46 29 3 9 12 0 0 75 22 65
2017 AB-05 33 33 8 0 25 0 0 67 25 12
2014 AB 58 14 13 7 7 0 0 72 14 69
2014 AB-04 38 38 8 0 15 0 0 77 15 13
2014 AB-05 58 0 8 17 17 0 0 58 33 12
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 27 32 14 9 14 0 5 62 24 22
2017 AB 29 52 5 10 0 5 0 85 10 21
2014 AB 30 40 10 15 5 0 0 70 20 20

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 21 27 29 16 3 3 0 50 20 62
2017 AB 22 40 12 15 9 2 0 63 25 65
2017 AB-05 25 42 8 17 8 0 0 67 25 12
2014 AB 29 33 4 14 17 1 0 63 32 69
2014 AB-04 23 31 8 15 23 0 0 54 38 13
2014 AB-05 25 42 17 8 8 0 0 67 17 12

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 17 35 16 21 11 0 0 52 32 63
2017 AB 22 22 30 14 11 2 0 44 25 64
2017 AB-05 17 25 33 17 8 0 0 42 25 12
2014 AB 35 28 10 12 16 0 0 62 28 69
2014 AB-04 31 31 15 0 23 0 0 62 23 13
2014 AB-05 42 33 17 0 8 0 0 75 8 12

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 6 31 16 26 19 2 0 38 46 62
2017 AB 14 23 25 20 15 3 0 38 37 65
2017 AB-05 8 33 17 33 8 0 0 42 42 12
2014 AB 20 30 19 14 16 0 0 51 30 69
2014 AB-04 15 23 15 23 23 0 0 38 46 13
2014 AB-05 33 25 33 0 8 0 0 58 8 12

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 11 29 27 27 3 2 0 41 31 62
2017 AB 8 45 23 18 6 0 0 52 25 65
2017 AB-05 0 42 42 8 8 0 0 42 17 12
2014 AB 23 35 12 17 12 1 0 59 29 69
2014 AB-04 15 31 15 15 23 0 0 46 38 13
2014 AB-05 25 33 25 0 8 8 0 64 9 12
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 26 44 19 10 0 2 0 70 10 62
2017 AB 29 49 9 5 8 0 0 78 12 65
2017 AB-05 17 50 17 8 8 0 0 67 17 12
2014 AB 33 38 10 12 6 1 0 72 18 69
2014 AB-04 31 54 8 8 0 0 0 85 8 13
2014 AB-05 25 67 0 8 0 0 0 92 8 12

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 37 35 15 8 0 5 0 76 8 62
2017 AB 37 37 12 11 3 0 0 74 14 65
2017 AB-05 25 50 17 8 0 0 0 75 8 12
2014 AB 42 33 14 4 4 0 1 76 9 69
2014 AB-04 23 54 8 0 15 0 0 77 15 13
2014 AB-05 17 50 25 0 0 0 8 73 0 12

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 21 35 34 6 2 2 0 57 8 62

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 19 27 21 13 13 3 3 50 28 62
2017 AB 26 22 15 17 15 5 0 50 34 65
2017 AB-05 33 17 17 17 8 8 0 55 27 12
2014 AB 28 26 12 12 19 3 1 56 32 69
2014 AB-04 15 31 8 8 31 8 0 50 42 13
2014 AB-05 8 33 25 8 17 0 8 45 27 12

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 24 24 24 15 10 3 0 50 25 62
2017 AB 25 37 12 11 14 2 0 63 25 65
2017 AB-05 8 50 8 17 17 0 0 58 33 12
2014 AB 41 25 9 12 10 3 0 68 23 68
2014 AB-04 54 23 8 8 8 0 0 77 15 13
2014 AB-05 33 25 17 17 8 0 0 58 25 12

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 10 26 18 21 19 5 2 38 43 62
2017 AB 12 29 8 15 29 5 2 44 48 65
2017 AB-05 0 25 17 8 42 8 0 27 55 12
2014 AB 22 22 19 14 16 1 6 47 33 69
2014 AB-04 0 38 31 0 31 0 0 38 31 13
2014 AB-05 25 17 25 17 8 0 8 45 27 12

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 11 42 24 15 5 3 0 55 20 62
2017 AB 19 30 20 17 11 2 2 50 29 64
2017 AB-05 0 27 18 27 18 9 0 30 50 11

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 31 44 18 3 3 0 0 75 7 61
2017 AB 44 34 13 5 5 0 0 78 9 64
2017 AB-05 17 33 25 17 8 0 0 50 25 12
2014 AB 46 28 12 12 3 0 0 74 14 69
2014 AB-04 38 31 15 8 8 0 0 69 15 13
2014 AB-05 42 50 8 0 0 0 0 92 0 12

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 27 46 14 8 3 2 0 74 11 63
2017 AB 30 50 11 5 5 0 0 80 9 64
2017 AB-05 17 67 0 0 17 0 0 83 17 12
2014 AB 38 30 16 12 3 1 0 69 15 69
2014 AB-04 38 38 8 8 8 0 0 77 15 13
2014 AB-05 25 50 8 17 0 0 0 75 17 12

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 37 44 13 5 2 0 0 81 6 63
2017 AB 39 42 8 3 8 0 0 81 11 64
2017 AB-05 33 42 8 0 17 0 0 75 17 12
2014 AB 43 39 7 7 3 0 0 83 10 69
2014 AB-04 38 31 15 8 8 0 0 69 15 13
2014 AB-05 25 67 0 8 0 0 0 92 8 12

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 27 33 29 8 3 0 0 60 11 63
2017 AB 22 35 16 13 13 2 0 58 26 63
2017 AB-05 25 33 17 8 17 0 0 58 25 12
2014 AB 32 26 20 12 10 0 0 58 22 69
2014 AB-04 31 31 8 8 23 0 0 62 31 13
2014 AB-05 33 17 33 8 8 0 0 50 17 12

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 22 40 29 5 5 0 0 62 10 63
2017 AB 28 39 8 16 9 0 0 67 25 64
2017 AB-05 25 50 0 17 8 0 0 75 25 12
2014 AB 35 30 16 14 4 0 0 65 19 69
2014 AB-04 38 31 15 8 8 0 0 69 15 13
2014 AB-05 25 33 17 25 0 0 0 58 25 12

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 21 33 24 17 5 0 0 54 22 63
2017 AB 24 17 25 8 19 6 0 44 29 63
2017 AB-05 8 33 8 8 17 25 0 56 33 12
2014 AB 41 25 14 9 7 3 1 68 17 69
2014 AB-04 38 23 31 0 8 0 0 62 8 13
2014 AB-05 33 25 17 0 17 8 0 64 18 12
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 AB 18 35 47 62
2017 AB 32 38 29 65
2017 AB-05 0 33 67 12
2014 AB 17 54 29 69
2014 AB-04 8 62 31 13
2014 AB-05 25 58 17 12

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 AB 18 18 0 0 36 27 11
2017 AB 29 10 24 10 19 10 21
2014 AB 58 0 8 25 9999 8 12
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AB 22 78 63

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 AB 50 14

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 AB 50 14

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 AB 0 14

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 AB 0 14

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 AB 0 14

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 AB 36 14

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 AB 64 14

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 AB 57 14

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 AB 43 14

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 AB 43 14

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 AB 50 14

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 AB 36 14

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 AB 0 14

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 AB 0 14

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 AB 43 14

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 AB 36 14

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 AB 43 14

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 AB 0 14

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 AB 0 14

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 AB 0 12

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 AB 0 12

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 AB 0 12

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 AB 0 12

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 AB 0 12

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 AB 0 12

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 AB 0 12

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 14 19 38 8 10 11 0 38 20 63
2017 AB 17 22 20 11 15 14 2 45 31 65
2017 AB-05 17 17 0 17 33 17 0 40 60 12
2014 AB 24 16 18 13 9 21 0 50 28 68
2014 AB-04 23 8 15 8 23 23 0 40 40 13
2014 AB-05 8 25 33 17 0 17 0 40 20 12

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 25 30 30 6 6 2 0 56 13 63
2017 AB 32 32 14 11 9 2 0 66 20 65
2017 AB-05 25 33 0 17 17 8 0 64 36 12
2014 AB 33 19 26 12 7 3 0 54 19 69
2014 AB-04 31 8 23 15 15 8 0 42 33 13
2014 AB-05 17 25 50 8 0 0 0 42 8 12
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AB 13 87 62

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 16 16 38 8 5 17 0 38 15 63
2017 AB 14 22 25 8 5 22 6 49 17 65
2017 AB-05 8 25 8 8 17 25 8 50 38 12
2014 AB 20 12 29 6 7 26 0 43 18 69
2014 AB-04 8 15 38 0 8 31 0 33 11 13
2014 AB-05 17 8 42 8 0 25 0 33 11 12

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 25 30 27 10 3 5 0 58 13 63
2017 AB 27 41 11 8 3 6 5 75 12 64
2017 AB-05 25 33 8 8 8 8 8 70 20 12
2014 AB 32 28 23 7 4 6 0 63 12 69
2014 AB-04 38 15 38 0 8 0 0 54 8 13
2014 AB-05 8 42 42 0 0 8 0 55 0 12
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 23 30 16 15 13 0 3 54 29 61
2017 AB 22 26 23 14 14 2 0 48 28 65
2017 AB-05 17 25 25 17 8 8 0 45 27 12

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 8 26 36 18 11 0 0 34 30 61
2017 AB 18 25 25 12 18 2 0 44 31 65
2017 AB-05 25 17 25 17 8 8 0 45 27 12

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 15 40 30 12 3 0 0 55 15 60
2017 AB 30 23 22 19 5 0 2 54 24 64
2017 AB-05 18 36 36 9 0 0 0 55 9 11

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 5 24 37 23 10 2 0 30 33 62
2017 AB 15 20 25 18 15 3 3 38 36 65
2017 AB-05 17 17 42 8 17 0 0 33 25 12

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 38 28 21 5 3 0 5 69 9 61
2017 AB 41 21 10 8 10 2 10 70 20 63
2017 AB-05 36 27 9 9 0 9 9 78 11 11

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 28 34 28 2 8 0 0 62 10 61
2017 AB 29 23 29 6 12 0 0 52 18 65
2017 AB-05 42 8 33 8 8 0 0 50 17 12

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 21 44 25 5 2 2 2 68 7 61
2017 AB 25 31 22 12 9 2 0 56 22 65
2017 AB-05 25 25 17 25 8 0 0 50 33 12

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 13 44 24 16 3 0 0 56 19 62
2017 AB 23 22 26 14 12 2 2 46 27 65
2017 AB-05 17 42 17 17 8 0 0 58 25 12

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 24 45 11 18 2 0 0 69 19 62
2017 AB 34 22 18 11 15 0 0 55 26 65
2017 AB-05 33 17 25 8 17 0 0 50 25 12

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 18 44 25 8 3 2 0 63 12 61
2017 AB 26 25 22 11 14 3 0 52 25 65
2017 AB-05 25 42 8 17 0 8 0 73 18 12

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 57 22 12 7 2 0 2 80 8 60
2017 AB 55 22 14 6 2 2 0 78 8 65
2017 AB-05 50 42 0 8 0 0 0 92 8 12

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 62 23 7 3 0 3 2 90 3 61

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 52 27 10 7 5 0 0 78 12 60
2017 AB 48 27 6 11 6 0 2 76 17 64
2017 AB-05 33 42 8 8 8 0 0 75 17 12

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 35 40 11 10 2 2 0 77 11 62
2017 AB 31 40 11 14 5 0 0 71 18 65
2017 AB-05 17 67 8 0 8 0 0 83 8 12

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 40 35 10 6 5 2 2 78 12 62
2017 AB 42 23 14 6 12 2 2 67 19 65
2017 AB-05 25 17 25 8 17 8 0 45 27 12

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 30 26 5 3 3 2 31 83 10 61
2017 AB 33 17 9 6 5 2 28 71 16 64
2017 AB-05 50 0 0 0 8 0 42 86 14 12

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 56 21 11 5 0 2 5 82 5 61
2017 AB 52 22 17 2 2 3 2 78 3 63
2017 AB-05 33 42 25 0 0 0 0 75 0 12

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 62 11 11 13 2 0 0 74 15 61
2017 AB 57 12 14 3 9 3 2 73 13 65
2017 AB-05 42 17 17 0 25 0 0 58 25 12

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 53 33 10 0 0 2 2 90 0 60
2017 AB 49 26 9 3 3 2 8 83 7 65
2017 AB-05 58 25 17 0 0 0 0 83 0 12

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 10 31 42 11 5 2 0 41 16 62
2017 AB 12 23 37 14 12 2 0 36 27 65
2017 AB-05 17 17 33 17 17 0 0 33 33 12

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 11 21 47 13 5 3 0 18 33 62
2017 AB 15 23 43 8 9 2 0 17 39 65
2017 AB-05 17 17 58 8 0 0 0 8 33 12

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 38 44 11 3 0 3 0 85 3 63
2017 AB 28 52 11 3 6 0 0 80 9 65
2017 AB-05 25 50 8 8 8 0 0 75 17 12

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 17 32 29 14 5 3 0 51 20 63
2017 AB 11 46 17 8 17 2 0 58 25 65
2017 AB-05 0 67 17 0 17 0 0 67 17 12
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 32 38 13 8 3 6 0 34 66 63
2017 AB 23 37 20 8 9 2 2 24 76 65
2017 AB-05 42 33 17 8 0 0 0 42 58 12

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 AB 41 39
2017 AB 38 48

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AB 34 38
2017 AB 40 48

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AB 5 38
2017 AB 15 48

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 AB 18 38
2017 AB 19 48

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 AB 0 38
2017 AB 0 48

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 AB 32 38

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 AB 50 38
2017 AB 38 48

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 AB 14 59 14 5 0 8 37
2017 AB 11 76 2 0 4 7 46

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AB 49 51 39

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 38 33 18 8 3 0 0 72 10 39
2017 AB 25 38 6 17 6 0 8 68 25 48

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 3 10 31 3 5 8 41 25 15 39
2017 AB 8 17 15 10 8 6 35 43 32 48

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AB 67 10 5 3 3 2 10 87 7 61
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