2018 Public Service Employee Survey Results for Micro-organizations combined by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 39 6 5 3 0 2 86 8 260
2018 Non-supervisor 34 42 10 9 4 0 1 77 13 633
2017 Supervisor 53 32 7 3 5 0 0 85 8 253
2017 Non-supervisor 36 37 9 10 7 1 1 74 17 611
2014 Supervisor 59 24 6 7 2 0 1 84 9 290
2014 Non-supervisor 39 33 11 10 6 0 1 73 16 795
2011 Supervisor 42 33 10 8 4 0 2 78 12 307
2011 Non-supervisor 30 38 12 9 7 1 3 70 17 691
2008 Supervisor 50 31 9 5 3 0 1 83 9 211
2008 Non-supervisor 29 38 14 10 6 1 2 69 16 479

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 70 24 3 2 1 0 0 94 3 260
2018 Non-supervisor 47 39 7 4 3 0 0 86 7 630
2017 Supervisor 62 29 6 2 1 0 0 91 3 254
2017 Non-supervisor 50 33 8 6 3 0 0 83 9 610
2014 Supervisor 63 29 4 2 2 0 0 91 4 290
2014 Non-supervisor 45 33 11 7 3 0 0 78 10 795
2011 Supervisor 64 26 5 4 1 0 1 91 4 307
2011 Non-supervisor 41 35 12 8 4 0 0 77 11 691
2008 Supervisor 57 32 5 3 2 0 0 89 6 211
2008 Non-supervisor 36 39 14 8 4 0 0 75 11 480

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 72 24 1 1 2 0 0 96 3 256
2018 Non-supervisor 49 37 7 4 3 0 0 86 7 626
2017 Supervisor 69 27 2 1 0 0 0 96 2 254
2017 Non-supervisor 50 35 6 5 3 0 0 86 8 611
2014 Supervisor 69 27 2 2 1 0 0 95 3 290
2014 Non-supervisor 51 31 8 6 3 0 0 83 9 794
2011 Supervisor 66 26 3 3 0 0 1 94 3 306
2011 Non-supervisor 44 36 10 6 4 0 0 80 10 693
2008 Supervisor 64 31 1 0 2 0 0 96 3 211
2008 Non-supervisor 45 37 10 4 4 0 0 82 8 480

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 25 7 6 5 0 1 82 11 260
2018 Non-supervisor 56 30 6 4 3 0 0 86 7 632
2017 Supervisor 59 26 5 6 5 0 0 85 10 254
2017 Non-supervisor 53 30 6 6 3 0 0 84 10 612
2014 Supervisor 52 32 5 5 4 0 1 85 10 289
2014 Non-supervisor 50 29 9 7 5 0 1 79 12 795
2011 Supervisor 47 27 11 9 5 0 1 75 14 307
2011 Non-supervisor 45 32 8 9 4 0 2 78 14 692

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 32 5 6 1 0 0 88 7 257
2018 Non-supervisor 42 40 9 6 3 0 0 82 9 628
2017 Supervisor 48 42 5 4 1 0 0 90 5 254
2017 Non-supervisor 43 39 8 6 4 0 0 82 10 611
2014 Supervisor 54 32 7 4 2 0 0 87 6 290
2014 Non-supervisor 37 39 11 9 4 0 0 76 13 795
2011 Supervisor 50 32 9 6 2 0 1 83 8 307
2011 Non-supervisor 34 39 12 8 6 0 0 74 15 689
2008 Supervisor 51 36 7 3 3 0 0 87 7 211
2008 Non-supervisor 35 39 14 7 4 0 0 74 11 475

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 32 13 8 6 0 1 73 14 258
2018 Non-supervisor 37 34 13 8 6 1 0 72 15 629
2017 Supervisor 36 36 13 7 7 0 0 72 14 254
2017 Non-supervisor 34 36 12 9 8 0 0 71 17 611
2014 Supervisor 38 38 7 10 5 0 1 78 15 290
2014 Non-supervisor 33 32 12 13 8 0 1 65 22 795
2011 Supervisor 30 37 12 11 9 0 1 68 20 307
2011 Non-supervisor 29 36 13 11 10 0 0 66 21 692

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 37 13 4 6 0 0 77 10 259
2018 Non-supervisor 34 43 10 9 4 0 0 77 13 630
2017 Supervisor 41 36 10 8 5 0 0 78 13 253
2017 Non-supervisor 34 40 9 10 6 0 0 75 16 612

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 69 24 5 2 1 0 0 93 2 260
2018 Non-supervisor 58 34 4 2 1 1 0 92 3 631
2017 Supervisor 59 32 4 2 3 0 0 91 5 253
2017 Non-supervisor 53 34 6 4 3 0 0 87 7 610
2014 Supervisor 70 22 5 2 1 0 0 92 3 289
2014 Non-supervisor 53 34 6 4 3 0 0 88 6 794
2011 Supervisor 59 27 9 3 2 0 0 86 5 307
2011 Non-supervisor 48 36 7 5 2 1 0 85 8 692
2008 Supervisor 64 30 3 0 2 0 0 95 2 211
2008 Non-supervisor 49 38 8 2 2 0 0 88 4 479

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 31 9 7 4 0 0 81 11 260
2018 Non-supervisor 38 36 11 9 5 1 0 75 15 631
2017 Supervisor 41 33 12 8 6 0 0 74 13 254
2017 Non-supervisor 38 34 10 9 7 1 0 73 17 612

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 68 25 5 2 0 0 0 93 2 258
2018 Non-supervisor 55 33 9 2 1 0 0 88 3 626
2017 Supervisor 68 27 4 2 0 0 0 95 2 252
2017 Non-supervisor 56 32 8 1 2 0 0 89 3 611
2014 Supervisor 74 21 3 1 1 0 0 96 2 290
2014 Non-supervisor 65 23 8 2 1 0 0 88 4 795
2011 Supervisor 70 23 4 2 0 0 0 94 2 306
2011 Non-supervisor 58 29 9 3 2 0 0 87 4 693

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 29 6 5 4 0 0 85 9 260
2018 Non-supervisor 37 39 11 9 5 0 0 76 13 629
2017 Supervisor 52 34 6 4 3 0 0 87 8 252
2017 Non-supervisor 39 35 9 11 6 0 0 74 17 611
2014 Supervisor 54 32 2 9 3 0 0 86 11 290
2014 Non-supervisor 29 40 12 10 8 0 1 69 19 795
2011 Supervisor 50 30 6 6 6 0 1 81 12 305
2011 Non-supervisor 31 37 13 11 7 0 0 68 18 691

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 26 11 5 4 0 0 80 9 257
2018 Non-supervisor 38 36 14 7 3 0 0 75 11 627
2017 Supervisor 52 33 6 4 4 0 0 86 9 251
2017 Non-supervisor 40 35 10 9 6 0 0 75 15 610
2014 Supervisor 53 29 8 8 2 0 1 82 10 289
2014 Non-supervisor 35 36 13 9 6 0 0 72 15 795

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 28 13 7 3 0 0 77 10 258
2018 Non-supervisor 39 35 13 7 4 0 1 75 11 627
2017 Supervisor 46 33 10 6 5 0 0 79 10 252
2017 Non-supervisor 42 33 12 6 6 1 0 76 12 611
2014 Supervisor 52 30 7 7 4 0 0 83 11 290
2014 Non-supervisor 38 36 11 9 5 1 1 74 15 795
2011 Supervisor 47 34 9 6 3 0 1 82 9 306
2011 Non-supervisor 37 40 11 8 4 0 1 77 12 692

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 29 5 6 1 0 0 88 7 259
2018 Non-supervisor 48 34 11 4 3 0 0 82 7 631
2017 Supervisor 52 37 6 5 1 0 0 88 6 252
2017 Non-supervisor 48 34 10 5 3 0 0 82 8 610
2014 Supervisor 56 33 7 3 2 0 0 88 5 290
2014 Non-supervisor 48 32 9 6 4 0 0 80 10 794
2011 Supervisor 55 35 6 3 1 0 0 90 5 306
2011 Non-supervisor 41 41 7 7 4 0 0 82 11 692
2008 Supervisor 55 34 7 1 3 0 0 89 5 211
2008 Non-supervisor 39 39 13 7 2 0 0 78 9 479

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 28 18 12 9 0 1 61 22 258
2018 Non-supervisor 43 33 16 7 2 0 0 76 9 634
2017 Supervisor 31 30 18 12 7 0 2 63 19 254
2017 Non-supervisor 39 36 14 6 2 0 3 78 8 612
2014 Supervisor 31 31 16 13 8 0 1 63 22 290
2014 Non-supervisor 44 34 13 4 3 0 2 79 7 795
2011 Supervisor 24 36 21 11 7 0 1 60 18 306
2011 Non-supervisor 42 35 11 6 4 0 1 79 10 690
2008 Supervisor 21 33 23 13 9 0 1 55 22 210
2008 Non-supervisor 38 36 15 7 3 0 1 75 10 480

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 21 32 23 15 0 1 38 29 260
2018 Non-supervisor 9 19 30 25 15 1 2 41 28 632
2017 Supervisor 5 21 40 16 15 0 3 32 27 253
2017 Non-supervisor 10 16 35 22 12 1 4 35 27 610
2014 Supervisor 6 26 31 21 13 0 2 35 33 290
2014 Non-supervisor 8 20 31 22 15 1 3 38 29 793
2011 Supervisor 9 22 39 19 10 1 2 30 31 306
2011 Non-supervisor 10 22 33 20 10 0 5 32 34 687
2008 Supervisor 10 24 31 22 11 0 1 34 34 211
2008 Non-supervisor 11 22 32 23 9 1 3 33 34 479

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 17 27 29 17 0 1 46 27 259
2018 Non-supervisor 9 14 26 25 21 2 3 48 24 628
2017 Supervisor 5 18 30 22 22 0 3 46 23 253
2017 Non-supervisor 8 15 24 23 22 4 5 49 25 608
2014 Supervisor 6 16 26 25 24 0 3 51 22 290
2014 Non-supervisor 7 14 24 26 24 2 3 53 22 792
2011 Supervisor 9 17 28 24 18 2 2 44 27 306
2011 Non-supervisor 11 14 23 26 18 2 5 47 28 687
2008 Supervisor 10 17 23 27 20 1 2 48 28 210
2008 Non-supervisor 9 12 28 22 19 3 6 46 23 478

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 11 26 26 28 0 0 55 19 258
2018 Non-supervisor 10 13 27 27 20 2 2 48 24 627
2017 Supervisor 9 13 21 23 31 0 3 56 23 252
2017 Non-supervisor 10 13 25 24 19 3 5 47 25 611
2014 Supervisor 7 12 25 26 28 0 3 55 19 290
2014 Non-supervisor 9 12 26 25 22 1 4 50 23 793
2011 Supervisor 8 14 25 25 24 1 2 50 23 307
2011 Non-supervisor 14 17 26 21 15 2 6 39 33 686
2008 Supervisor 8 11 19 26 32 1 3 61 20 210
2008 Non-supervisor 12 15 28 24 16 2 4 42 29 476

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 15 25 33 21 0 0 54 20 258
2018 Non-supervisor 6 9 26 32 26 1 1 59 15 627
2017 Supervisor 6 12 31 27 21 0 2 49 19 252
2017 Non-supervisor 4 11 26 30 23 2 3 56 17 610
2014 Supervisor 4 15 30 27 20 1 2 49 20 289
2014 Non-supervisor 3 11 24 34 23 0 3 60 15 791
2011 Supervisor 4 14 35 28 17 1 1 45 19 305
2011 Non-supervisor 7 11 26 31 19 1 5 53 19 689
2008 Supervisor 7 15 33 25 18 0 1 44 22 211
2008 Non-supervisor 8 12 30 26 22 1 3 49 20 478

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 23 28 20 13 0 1 34 37 259
2018 Non-supervisor 8 16 26 24 22 1 3 49 24 628
2017 Supervisor 16 23 30 15 14 0 2 30 40 253
2017 Non-supervisor 10 16 24 23 20 2 5 47 27 609
2014 Supervisor 16 25 29 14 15 0 2 29 42 290
2014 Non-supervisor 11 17 24 19 22 2 5 44 30 792
2011 Supervisor 22 24 27 14 11 1 1 26 46 305
2011 Non-supervisor 15 17 23 23 16 1 5 41 35 690
2008 Supervisor 11 30 24 18 15 0 2 34 41 210
2008 Non-supervisor 12 15 26 21 18 1 8 42 29 475

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 15 31 26 19 0 2 46 23 259
2018 Non-supervisor 9 14 24 24 23 3 3 50 25 626
2017 Supervisor 8 16 29 23 21 0 3 45 25 253
2017 Non-supervisor 7 13 25 23 22 4 6 50 23 610
2014 Supervisor 6 12 28 29 23 1 2 54 18 289
2014 Non-supervisor 5 13 21 27 25 3 6 57 20 791
2011 Supervisor 11 17 25 27 16 1 2 45 29 306
2011 Non-supervisor 13 15 24 22 17 2 7 43 30 682
2008 Supervisor 10 20 35 24 9 1 1 33 31 210
2008 Non-supervisor 10 17 25 23 14 4 6 42 31 479

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 9 31 31 19 0 0 51 17 257
2018 Non-supervisor 7 16 26 26 21 2 2 49 24 628
2017 Supervisor 8 12 32 24 22 1 2 47 20 254
2017 Non-supervisor 8 10 27 26 20 3 5 50 20 609
2014 Supervisor 8 17 30 25 18 1 1 44 26 287
2014 Non-supervisor 7 14 28 23 22 2 4 48 23 790
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 30 13 8 7 1 3 71 15 258
2018 Non-supervisor 24 27 19 12 5 9 4 59 19 630
2017 Supervisor 42 29 12 6 5 2 3 75 13 254
2017 Non-supervisor 29 27 16 8 8 7 5 63 18 612
2014 Supervisor 44 29 9 9 6 2 3 76 15 290
2014 Non-supervisor 28 27 14 11 9 5 5 61 23 795

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 30 5 4 4 0 0 88 8 258
2018 Non-supervisor 45 28 9 12 5 1 0 74 17 629
2017 Supervisor 62 23 5 5 5 0 0 85 10 253
2017 Non-supervisor 46 28 9 9 7 1 0 75 16 612
2014 Supervisor 57 25 7 7 3 0 1 83 10 290
2014 Non-supervisor 43 27 10 10 8 1 1 72 19 795

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 32 12 15 9 3 5 62 25 257
2018 Non-supervisor 14 20 20 12 8 21 4 45 28 631
2017 Supervisor 27 39 11 10 8 2 3 70 18 254
2017 Non-supervisor 14 20 18 13 9 23 4 46 29 610
2014 Supervisor 25 34 15 13 7 3 2 63 21 290
2014 Non-supervisor 14 19 15 14 13 19 5 45 36 794

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 31 5 6 3 0 0 85 10 256
2018 Non-supervisor 50 34 6 7 2 0 0 85 9 625
2017 Supervisor 58 29 6 4 3 0 0 87 7 254
2017 Non-supervisor 50 36 5 6 3 0 0 86 9 610
2014 Supervisor 52 33 7 5 2 0 0 85 8 290
2014 Non-supervisor 47 33 8 8 4 0 0 81 11 795

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 32 8 2 1 0 0 88 4 257
2018 Non-supervisor 45 38 9 4 2 1 0 84 7 631
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 32 10 7 4 1 4 78 12 255
2018 Non-supervisor 49 30 9 7 3 1 1 80 10 629
2017 Supervisor 43 30 9 9 5 0 3 75 15 254
2017 Non-supervisor 44 33 10 8 4 0 1 78 12 611
2014 Supervisor 42 36 8 6 3 0 5 82 10 290
2014 Non-supervisor 43 32 12 7 5 0 1 76 13 794
2011 Supervisor 40 30 11 9 6 1 3 73 16 307
2011 Non-supervisor 36 36 11 10 6 0 1 72 16 692
2008 Supervisor 37 31 11 8 6 1 6 73 15 211
2008 Non-supervisor 32 34 13 10 8 1 0 68 19 479

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 24 7 8 4 2 4 80 13 257
2018 Non-supervisor 53 26 7 6 4 3 1 82 10 629
2017 Supervisor 47 28 10 5 5 1 4 79 10 254
2017 Non-supervisor 50 27 9 5 4 3 1 81 10 611
2014 Supervisor 54 28 6 3 3 1 5 86 7 289
2014 Non-supervisor 50 27 11 6 4 1 2 78 10 793
2011 Supervisor 45 30 9 8 4 1 4 78 13 307
2011 Non-supervisor 41 29 13 7 6 2 1 73 13 692
2008 Supervisor 44 27 11 6 6 0 5 75 13 211
2008 Non-supervisor 39 30 12 6 8 4 0 73 15 479

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 26 9 7 4 1 4 79 12 257
2018 Non-supervisor 49 30 9 6 4 1 1 81 10 628
2017 Supervisor 46 32 10 4 5 0 4 81 9 253
2017 Non-supervisor 47 33 8 6 4 1 1 81 11 610
2014 Supervisor 50 29 9 5 4 0 4 82 9 290
2014 Non-supervisor 45 31 10 8 4 0 0 77 13 795
2011 Supervisor 44 30 8 9 5 0 3 77 15 307
2011 Non-supervisor 40 33 10 9 8 1 1 74 16 688
2008 Supervisor 42 31 9 6 6 0 5 78 13 211
2008 Non-supervisor 35 34 11 9 9 1 1 70 18 479

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 22 5 3 4 1 4 87 8 257
2018 Non-supervisor 60 23 7 4 4 1 1 85 8 628
2017 Supervisor 55 23 11 4 3 0 4 81 8 254
2017 Non-supervisor 62 24 6 3 3 1 1 88 7 610

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 27 9 4 5 1 3 81 10 257
2018 Non-supervisor 53 27 9 6 5 0 0 81 11 628
2017 Supervisor 52 23 9 7 6 0 4 77 13 254
2017 Non-supervisor 55 26 8 7 4 0 0 82 10 609
2014 Supervisor 54 27 8 4 3 0 4 85 7 289
2014 Non-supervisor 54 24 10 6 5 0 0 79 11 794
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 24 16 7 4 1 11 70 12 258
2017 Supervisor 38 31 11 7 4 1 8 76 12 254
2014 Supervisor 37 34 10 6 2 3 9 80 9 290

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 30 13 8 6 0 1 73 14 259
2018 Non-supervisor 35 32 13 9 6 4 0 71 15 630
2017 Supervisor 42 26 12 10 9 0 1 69 19 254
2017 Non-supervisor 35 33 13 8 7 4 0 71 16 612
2014 Supervisor 45 35 9 5 4 1 1 81 9 289
2014 Non-supervisor 35 31 12 10 8 4 0 69 19 792
2011 Supervisor 35 29 14 12 7 3 0 66 20 304
2011 Non-supervisor 28 30 16 10 10 5 1 61 22 687

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 28 15 8 6 0 1 70 14 257
2018 Non-supervisor 35 33 11 11 8 2 0 69 19 630
2017 Supervisor 39 29 14 12 6 0 1 69 18 252
2017 Non-supervisor 36 29 14 11 8 2 0 67 19 611
2014 Supervisor 44 34 10 7 5 0 1 78 12 289
2014 Non-supervisor 34 30 14 11 9 1 0 65 21 792
2011 Supervisor 35 30 12 11 8 2 1 67 20 304
2011 Non-supervisor 26 30 17 10 14 2 0 58 25 688
2008 Supervisor 46 21 14 6 9 0 4 71 15 211
2008 Non-supervisor 26 31 17 11 11 3 0 59 23 477

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 29 15 13 7 0 1 65 20 258
2018 Non-supervisor 23 33 16 14 9 4 0 59 24 628
2017 Supervisor 31 35 10 15 8 0 1 67 23 254
2017 Non-supervisor 28 29 16 12 9 5 0 61 22 610
2014 Supervisor 33 38 11 11 5 1 1 73 17 290
2014 Non-supervisor 27 29 17 14 9 4 0 59 23 791
2011 Supervisor 27 34 14 14 8 2 0 63 23 307
2011 Non-supervisor 18 34 20 12 11 4 1 55 24 688
2008 Supervisor 36 36 14 6 7 0 2 73 13 211
2008 Non-supervisor 18 33 18 15 9 7 0 55 26 480

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 35 13 13 5 0 1 69 18 257
2018 Non-supervisor 23 34 15 16 10 2 1 58 26 631
2017 Supervisor 31 35 12 14 7 0 1 66 22 253
2017 Non-supervisor 26 35 12 15 10 2 0 62 26 612
2014 Supervisor 35 35 10 15 3 0 1 71 19 290
2014 Non-supervisor 26 30 15 15 12 2 0 57 27 792
2011 Supervisor 29 31 12 17 9 1 0 61 27 306
2011 Non-supervisor 17 35 14 18 14 3 0 53 33 690
2008 Supervisor 34 38 7 12 8 0 1 73 20 211
2008 Non-supervisor 19 35 16 17 11 2 0 55 29 479
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 39 12 11 2 0 0 75 12 257
2018 Non-supervisor 31 44 12 9 4 0 0 76 13 628
2017 Supervisor 38 39 10 9 5 0 0 77 14 254
2017 Non-supervisor 37 38 11 8 5 1 0 75 13 612
2014 Supervisor 41 40 10 5 3 0 0 82 8 290
2014 Non-supervisor 39 37 12 7 4 1 0 77 11 791
2011 Supervisor 35 35 14 10 6 0 0 71 16 307
2011 Non-supervisor 32 36 13 10 7 1 0 70 17 687

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 27 9 8 3 1 1 79 11 257
2018 Non-supervisor 35 35 12 10 4 3 1 73 15 630
2017 Supervisor 49 31 8 6 4 1 1 82 10 254
2017 Non-supervisor 40 31 13 9 4 3 1 73 14 611
2014 Supervisor 57 29 6 4 3 0 0 86 8 290
2014 Non-supervisor 42 31 10 8 6 2 1 76 14 791
2011 Supervisor 51 31 6 5 6 2 1 83 11 306
2011 Non-supervisor 36 29 12 9 8 5 1 69 18 688
2008 Supervisor 51 31 9 5 3 1 0 83 8 211
2008 Non-supervisor 33 33 11 10 7 5 2 70 19 480

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 28 15 9 4 0 0 73 12 257
2018 Non-supervisor 35 34 15 9 5 2 0 70 14 629

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 22 11 8 10 10 6 65 22 257
2018 Non-supervisor 20 21 19 12 12 12 3 49 28 630
2017 Supervisor 28 22 18 8 10 6 6 58 21 253
2017 Non-supervisor 21 18 16 13 14 14 3 48 32 612
2014 Supervisor 30 16 15 9 9 8 12 58 23 290
2014 Non-supervisor 19 18 17 14 14 13 5 45 34 791
2011 Supervisor 25 19 16 13 10 9 8 53 28 304
2011 Non-supervisor 16 20 18 13 14 15 5 45 33 688

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 31 9 11 5 0 0 75 16 256
2018 Non-supervisor 28 32 15 12 8 4 0 64 21 627
2017 Supervisor 47 27 11 5 6 3 0 77 12 254
2017 Non-supervisor 32 33 12 12 7 5 0 69 19 610
2014 Supervisor 46 31 11 7 4 0 0 78 11 289
2014 Non-supervisor 33 29 13 12 8 4 1 65 22 788
2011 Supervisor 37 29 13 10 8 2 0 68 19 307
2011 Non-supervisor 24 30 14 12 14 4 2 57 28 691
2008 Supervisor 40 37 10 6 5 0 1 79 11 211
2008 Non-supervisor 27 34 16 10 10 2 0 63 20 480

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 22 12 11 19 1 11 53 34 257
2018 Non-supervisor 15 23 15 16 22 4 4 42 41 630
2017 Supervisor 23 21 9 12 21 3 11 51 39 253
2017 Non-supervisor 17 20 13 19 20 5 6 42 44 609
2014 Supervisor 23 17 14 12 18 1 15 48 36 290
2014 Non-supervisor 14 19 13 18 26 2 7 37 49 790
2011 Supervisor 14 19 15 16 22 2 12 38 45 307
2011 Non-supervisor 9 16 15 21 31 2 6 27 56 693
2008 Supervisor 12 21 13 13 27 1 12 38 46 209
2008 Non-supervisor 11 21 16 20 26 3 3 34 49 477

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 30 12 5 4 0 0 80 8 256
2018 Non-supervisor 27 43 17 6 5 2 0 72 11 631
2017 Supervisor 41 40 9 4 4 1 1 82 8 252
2017 Non-supervisor 30 36 17 10 4 2 1 68 15 610

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 30 11 2 2 1 0 85 3 258
2018 Non-supervisor 45 32 12 5 3 3 0 80 8 629
2017 Supervisor 47 33 11 4 2 2 1 83 6 254
2017 Non-supervisor 46 30 13 5 2 4 1 79 7 610
2014 Supervisor 59 26 7 4 1 2 1 88 5 290
2014 Non-supervisor 43 32 12 5 3 5 1 80 8 790

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 30 5 3 1 0 0 90 5 260
2018 Non-supervisor 48 33 8 6 3 2 0 82 9 630
2017 Supervisor 54 31 10 3 2 0 0 85 6 252
2017 Non-supervisor 47 36 8 5 3 1 0 85 7 609
2014 Supervisor 57 30 6 4 2 0 0 88 7 290
2014 Non-supervisor 44 34 11 6 3 1 1 80 9 789
2011 Supervisor 49 31 10 6 4 1 0 80 9 305
2011 Non-supervisor 35 38 13 6 5 2 1 75 11 689

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 66 21 7 3 3 0 0 88 5 260
2018 Non-supervisor 57 31 6 4 2 0 0 88 6 628
2017 Supervisor 57 31 6 4 3 0 0 88 6 252
2017 Non-supervisor 55 32 6 4 3 0 0 87 7 609
2014 Supervisor 64 28 4 2 2 0 0 92 4 290
2014 Non-supervisor 54 30 8 4 3 0 0 85 8 790
2011 Supervisor 54 30 8 4 4 1 0 84 8 307
2011 Non-supervisor 45 33 10 6 5 0 0 79 11 688
2008 Supervisor 58 27 6 4 4 0 1 86 8 210
2008 Non-supervisor 39 37 12 6 6 0 0 76 12 479

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 25 11 7 4 0 0 79 10 260
2018 Non-supervisor 45 30 12 7 6 0 0 75 13 632
2017 Supervisor 47 28 12 7 5 1 0 76 12 253
2017 Non-supervisor 47 25 15 7 6 1 0 73 13 610
2014 Supervisor 50 27 13 5 4 1 0 78 9 290
2014 Non-supervisor 39 29 15 10 7 1 0 69 16 789
2011 Supervisor 42 26 15 9 7 1 0 69 16 307
2011 Non-supervisor 31 31 17 9 11 1 0 63 20 688

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 24 12 7 3 0 0 78 10 259
2018 Non-supervisor 45 32 11 7 5 0 0 77 12 624
2017 Supervisor 46 32 11 7 4 0 0 78 11 251
2017 Non-supervisor 47 28 13 7 5 0 0 75 12 611
2014 Supervisor 50 30 10 7 3 0 0 80 10 290
2014 Non-supervisor 40 30 13 11 5 0 0 70 17 789
2011 Supervisor 41 29 13 11 6 1 0 71 16 306
2011 Non-supervisor 31 35 14 10 9 0 0 66 19 687
2008 Supervisor 52 29 8 8 4 0 0 81 11 211
2008 Non-supervisor 33 35 16 11 6 0 0 67 17 479

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 21 14 8 5 2 2 73 13 260
2018 Non-supervisor 38 23 16 10 10 2 0 63 21 630
2017 Supervisor 40 21 18 9 8 3 1 63 17 253
2017 Non-supervisor 43 21 16 9 9 2 0 65 19 610
2014 Supervisor 46 19 11 10 9 3 2 69 19 289
2014 Non-supervisor 38 19 16 13 11 3 1 58 24 789
2011 Supervisor 40 26 13 12 7 3 1 68 19 306
2011 Non-supervisor 30 23 17 12 14 4 1 56 27 689
2008 Supervisor 42 21 15 9 9 4 1 66 19 210
2008 Non-supervisor 28 24 18 16 11 4 0 54 28 480
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 27 40 32 259
2018 Non-supervisor 28 33 39 633
2017 Supervisor 28 39 33 253
2017 Non-supervisor 28 36 35 611
2014 Supervisor 29 41 30 290
2014 Non-supervisor 33 33 35 789
2011 Supervisor 35 42 24 307
2011 Non-supervisor 34 33 33 694

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 19 10 55 5 6 5 72
2018 Non-supervisor 9 11 58 5 11 6 179
2017 Supervisor 21 4 58 7 5 5 71
2017 Non-supervisor 9 14 50 4 16 6 177
2014 Supervisor 29 8 45 8 9999 9 85
2014 Non-supervisor 13 9 58 7 9999 12 257
2011 Supervisor 27 10 53 7 9999 4 106
2011 Non-supervisor 13 8 61 7 9999 11 234
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 15 85 259
2018 Non-supervisor 13 87 630

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 50 41
2018 Non-supervisor 56 85

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 54 41
2018 Non-supervisor 59 85

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 57 41
2018 Non-supervisor 46 84

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 41
2018 Non-supervisor 46 84

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 26 41
2018 Non-supervisor 54 84

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 44 41
2018 Non-supervisor 38 84

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 41
2018 Non-supervisor 36 84

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 47 41
2018 Non-supervisor 59 84

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 43 41
2018 Non-supervisor 36 84

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 41
2018 Non-supervisor 39 84

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 41
2018 Non-supervisor 18 84

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 76 41
2018 Non-supervisor 61 85

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 41
2018 Non-supervisor 28 85

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 41
2018 Non-supervisor 14 85

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 41
2018 Non-supervisor 8 85

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 41
2018 Non-supervisor 27 85

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 36
2018 Non-supervisor 21 83

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 36
2018 Non-supervisor 6 83

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 36
2018 Non-supervisor 12 83

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 36
2018 Non-supervisor 17 83

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 36
2018 Non-supervisor 31 83

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 36
2018 Non-supervisor 48 83

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 52 36
2018 Non-supervisor 52 83

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 18 15 7 8 18 4 62 19 257
2018 Non-supervisor 19 13 18 5 6 30 9 52 18 632
2017 Supervisor 29 18 13 7 6 19 9 65 18 254
2017 Non-supervisor 17 12 18 7 6 29 12 48 22 611
2014 Supervisor 32 18 11 8 4 19 9 69 16 290
2014 Non-supervisor 16 12 17 8 6 30 11 47 24 787

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 27 12 6 5 5 0 76 12 257
2018 Non-supervisor 34 28 18 5 5 11 0 69 11 629
2017 Supervisor 46 21 13 7 6 6 1 72 14 253
2017 Non-supervisor 31 24 19 6 5 13 1 64 13 612
2014 Supervisor 43 28 13 6 3 6 0 76 10 290
2014 Non-supervisor 30 24 19 7 5 13 2 64 14 788
2011 Supervisor 40 33 13 7 3 5 0 77 10 307
2011 Non-supervisor 30 30 20 5 5 8 1 66 12 686
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 4 96 258
2018 Non-supervisor 6 94 634

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 11
2018 Non-supervisor 39 38

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 56 11
2018 Non-supervisor 71 38

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 11
2018 Non-supervisor 40 38

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 11
2018 Non-supervisor 15 38

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 11
2018 Non-supervisor 0 38

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 11
2018 Non-supervisor 0 38

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 11
2018 Non-supervisor 0 38

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 55 11
2018 Non-supervisor 48 38

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 11
2018 Non-supervisor 15 37

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 11
2018 Non-supervisor 0 37

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 11
2018 Non-supervisor 0 37

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 11
2018 Non-supervisor 0 37

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 11
2018 Non-supervisor 15 37

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 15 16 2 4 24 7 69 9 260
2018 Non-supervisor 19 12 19 2 3 38 7 57 9 630
2017 Supervisor 30 14 11 3 3 24 15 73 10 254
2017 Non-supervisor 16 11 17 2 3 39 12 55 10 612
2014 Supervisor 30 19 10 2 2 26 11 78 7 288
2014 Non-supervisor 17 10 18 3 3 36 13 53 11 789

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 23 11 4 3 8 0 80 8 259
2018 Non-supervisor 34 28 17 3 3 15 1 73 7 630
2017 Supervisor 49 23 12 4 3 7 3 80 7 254
2017 Non-supervisor 32 26 16 3 3 18 3 73 7 608
2014 Supervisor 48 27 10 3 2 8 1 83 6 289
2014 Non-supervisor 32 25 18 3 3 18 2 71 7 787
2011 Supervisor 45 32 9 6 2 5 0 82 8 307
2011 Non-supervisor 37 30 16 4 2 10 0 75 7 688
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 25 19 9 12 0 1 59 21 259
2018 Non-supervisor 26 29 17 11 13 0 2 57 25 630
2017 Supervisor 35 27 13 11 11 1 3 64 22 254
2017 Non-supervisor 29 25 18 12 12 1 3 57 25 609

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 31 23 18 15 0 0 43 33 259
2018 Non-supervisor 23 31 25 13 7 0 1 55 20 629
2017 Supervisor 16 28 25 15 15 0 0 44 30 254
2017 Non-supervisor 20 31 28 12 7 0 2 51 20 610

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 36 16 13 8 0 1 63 21 257
2018 Non-supervisor 36 28 20 9 6 0 2 66 15 627
2017 Supervisor 28 33 22 10 7 0 1 62 17 254
2017 Non-supervisor 31 31 20 9 5 1 3 65 14 610

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 24 25 15 20 0 0 40 35 257
2018 Non-supervisor 29 23 24 13 9 1 1 53 23 630
2017 Supervisor 18 21 25 17 19 0 0 39 36 254
2017 Non-supervisor 26 23 21 16 10 1 3 52 26 607

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 21 18 10 7 0 3 63 18 258
2018 Non-supervisor 58 21 10 4 3 0 4 83 7 627
2017 Supervisor 42 25 12 8 8 0 3 70 17 253
2017 Non-supervisor 51 21 11 4 3 1 9 80 8 608

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 30 16 9 9 0 0 66 18 259
2018 Non-supervisor 44 26 17 7 6 0 1 70 13 630
2017 Supervisor 37 27 21 8 7 0 0 64 16 253
2017 Non-supervisor 37 31 18 10 4 0 0 68 14 606

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 35 14 8 4 0 1 73 12 258
2018 Non-supervisor 36 32 18 6 6 1 1 69 12 626
2017 Supervisor 38 30 20 7 4 0 1 69 11 253
2017 Non-supervisor 37 31 16 9 4 0 1 70 14 608

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 30 24 11 4 0 0 60 15 259
2018 Non-supervisor 33 33 17 9 6 0 1 68 15 627
2017 Supervisor 29 29 24 13 6 0 0 57 19 253
2017 Non-supervisor 32 30 19 10 6 1 2 64 17 609

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 32 17 10 5 0 0 68 15 259
2018 Non-supervisor 37 32 15 11 5 0 1 69 16 625
2017 Supervisor 35 30 19 9 6 0 0 66 15 253
2017 Non-supervisor 36 31 16 9 7 0 1 68 16 607

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 36 14 8 4 0 0 74 12 258
2018 Non-supervisor 42 34 13 7 2 0 1 77 9 620
2017 Supervisor 33 35 18 8 6 0 0 68 14 253
2017 Non-supervisor 41 34 14 7 2 1 1 77 9 606

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 71 19 7 1 2 0 1 90 3 257
2018 Non-supervisor 61 21 10 4 2 0 2 84 6 622
2017 Supervisor 72 15 8 3 2 0 0 86 5 254
2017 Non-supervisor 65 20 7 4 2 0 1 86 6 610

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 82 10 2 2 0 1 3 95 3 257
2018 Non-supervisor 77 11 6 1 1 0 4 92 2 623

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 74 11 7 3 3 0 2 87 6 259
2018 Non-supervisor 73 11 5 3 4 1 3 87 7 625
2017 Supervisor 73 13 6 3 2 0 3 89 6 254
2017 Non-supervisor 72 11 7 3 3 0 3 86 6 608

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 29 12 1 1 0 0 85 3 259
2018 Non-supervisor 55 26 10 5 2 0 1 82 8 631
2017 Supervisor 53 33 8 4 2 0 1 86 6 254
2017 Non-supervisor 60 25 6 4 2 0 3 87 6 609

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 17 9 5 5 0 4 79 11 257
2018 Non-supervisor 58 21 9 6 5 0 1 80 10 629
2017 Supervisor 57 18 10 8 4 0 3 77 12 253
2017 Non-supervisor 60 19 8 5 4 0 3 82 10 609

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 35 13 3 1 0 0 82 4 257
2018 Non-supervisor 56 5 2 1 0 1 36 96 1 623
2017 Supervisor 50 32 14 1 2 0 1 83 3 253
2017 Non-supervisor 61 5 1 1 0 0 33 98 1 610

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 66 25 7 0 0 0 1 92 1 257
2018 Non-supervisor 66 15 9 2 1 0 7 87 3 628
2017 Supervisor 67 21 7 1 1 0 3 90 2 253
2017 Non-supervisor 69 16 6 2 1 1 6 91 3 608

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 85 7 3 2 1 0 2 94 3 257
2018 Non-supervisor 69 14 5 4 3 0 5 87 7 628
2017 Supervisor 78 14 3 1 2 1 2 94 3 254
2017 Non-supervisor 67 14 5 5 3 0 6 86 9 612

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 29 8 2 1 0 1 89 3 258
2018 Non-supervisor 54 25 13 4 2 0 2 81 6 628
2017 Supervisor 58 30 6 3 1 0 2 90 5 253
2017 Non-supervisor 51 27 12 4 1 1 4 82 6 610

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 31 35 12 6 0 0 46 18 259
2018 Non-supervisor 21 37 30 9 3 0 0 58 12 631
2017 Supervisor 13 27 37 15 8 0 0 40 23 254
2017 Non-supervisor 17 35 32 11 3 0 0 53 15 612

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 17 40 20 12 0 0 32 28 254
2018 Non-supervisor 7 13 40 23 17 0 0 40 20 631
2017 Supervisor 9 19 39 22 11 0 0 33 28 254
2017 Non-supervisor 5 16 39 25 14 1 1 39 21 609

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 35 11 7 2 0 0 80 9 259
2018 Non-supervisor 39 36 12 7 2 4 0 78 9 632
2017 Supervisor 35 34 15 9 6 2 0 70 14 253
2017 Non-supervisor 32 39 12 8 4 4 0 75 13 611

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 36 10 11 6 2 0 73 17 260
2018 Non-supervisor 32 32 16 10 6 3 0 67 17 633
2017 Supervisor 32 37 12 8 10 2 0 70 18 254
2017 Non-supervisor 27 38 15 10 8 2 0 66 18 610
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 30 17 12 7 1 0 33 67 259
2018 Non-supervisor 32 29 17 11 7 3 1 34 66 633
2017 Supervisor 37 28 18 6 9 1 1 38 62 254
2017 Non-supervisor 30 27 18 10 10 3 2 32 68 611

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 169
2018 Non-supervisor 25 404
2017 Supervisor 21 153
2017 Non-supervisor 29 391

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 29 168
2018 Non-supervisor 36 404
2017 Supervisor 29 153
2017 Non-supervisor 35 391

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 21 168
2018 Non-supervisor 26 404
2017 Supervisor 13 153
2017 Non-supervisor 21 391

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 168
2018 Non-supervisor 39 404
2017 Supervisor 42 153
2017 Non-supervisor 36 391

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 3 168
2018 Non-supervisor 9 404
2017 Supervisor 3 153
2017 Non-supervisor 7 391

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 168
2018 Non-supervisor 31 404

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 168
2018 Non-supervisor 35 404
2017 Supervisor 50 153
2017 Non-supervisor 42 391

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 6 47 20 10 4 12 157
2018 Non-supervisor 5 46 23 10 6 12 376
2017 Supervisor 7 54 18 7 4 10 151
2017 Non-supervisor 9 55 14 7 3 12 383

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 42 58 170
2018 Non-supervisor 38 62 402

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 19 12 12 8 0 4 67 21 167
2018 Non-supervisor 30 30 12 10 10 2 6 65 22 403
2017 Supervisor 40 27 7 5 15 1 5 71 21 154
2017 Non-supervisor 28 25 12 15 10 1 9 60 27 395

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 11 10 14 32 2 23 25 61 168
2018 Non-supervisor 8 16 14 13 30 4 15 30 53 404
2017 Supervisor 4 11 9 13 35 4 24 21 66 154
2017 Non-supervisor 6 11 14 14 35 4 17 22 61 394

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 15 10 6 8 1 8 73 16 259
2018 Non-supervisor 45 15 13 9 9 2 7 66 20 629
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