2018 Public Service Employee Survey Results for Statistical Survey Operations by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 44 3 6 3 0 0 88 9 140
2018 Non-visible minority 35 46 6 10 3 0 0 81 12 825
2017 Visible minority 41 42 9 5 3 0 0 83 8 173
2017 Non-visible minority 36 42 8 10 4 0 0 78 14 1080
2014 Visible minority 51 38 4 4 3 0 0 89 8 105
2014 Non-visible minority 31 44 10 11 4 0 0 75 15 934
2011 Visible minority 42 46 5 3 3 0 1 88 6 129
2011 Non-visible minority 46 38 6 8 3 0 0 84 10 1127

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 24 30 9 12 0 0 49 21 140
2018 Non-visible minority 29 36 19 8 7 0 0 66 15 827
2017 Visible minority 27 33 26 7 7 0 0 60 14 173
2017 Non-visible minority 35 34 18 7 6 0 1 69 13 1082
2014 Visible minority 36 27 23 8 6 0 0 63 14 104
2014 Non-visible minority 34 31 21 8 5 0 0 66 14 932
2011 Visible minority 25 31 17 17 8 2 0 57 26 130
2011 Non-visible minority 37 33 18 7 5 0 1 71 11 1129

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 30 17 8 12 0 1 62 21 140
2018 Non-visible minority 41 34 12 8 5 0 0 75 12 827
2017 Visible minority 36 33 19 5 7 0 0 69 11 173
2017 Non-visible minority 46 32 11 7 4 0 0 78 11 1082
2014 Visible minority 42 32 14 3 9 0 0 74 12 103
2014 Non-visible minority 43 33 12 6 4 0 0 77 11 932
2011 Visible minority 32 28 14 11 15 0 1 60 26 130
2011 Non-visible minority 45 34 11 6 4 0 0 79 10 1126

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 28 19 10 14 0 1 57 24 140
2018 Non-visible minority 27 33 15 12 11 1 1 61 24 827
2017 Visible minority 27 29 18 13 13 0 1 56 26 173
2017 Non-visible minority 30 29 17 12 10 0 2 60 23 1081
2014 Visible minority 30 35 14 9 11 0 2 66 20 105
2014 Non-visible minority 29 32 15 14 9 1 1 62 23 930
2011 Visible minority 21 32 18 18 8 1 2 54 28 130
2011 Non-visible minority 32 33 16 10 7 1 2 66 17 1126

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 31 28 6 11 1 0 55 18 140
2018 Non-visible minority 31 39 15 9 6 0 0 70 15 827
2017 Visible minority 26 40 16 8 9 1 0 66 18 173
2017 Non-visible minority 31 40 13 9 6 0 0 72 15 1083
2014 Visible minority 29 35 24 6 7 0 0 63 12 104
2014 Non-visible minority 30 43 14 7 5 0 0 73 13 931
2011 Visible minority 19 43 18 8 10 1 0 63 19 130
2011 Non-visible minority 36 42 13 6 4 0 0 78 10 1131

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 27 22 16 18 0 0 44 34 140
2018 Non-visible minority 20 30 15 18 16 1 0 51 34 826
2017 Visible minority 16 32 20 14 17 0 1 49 31 173
2017 Non-visible minority 19 34 15 17 14 0 0 53 32 1082
2014 Visible minority 27 36 14 10 13 0 0 63 23 104
2014 Non-visible minority 20 35 16 15 13 0 0 55 28 933
2011 Visible minority 19 30 22 13 15 1 1 50 28 130
2011 Non-visible minority 22 36 19 13 9 0 0 59 22 1129

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 41 12 5 5 0 0 78 10 138
2018 Non-visible minority 37 40 11 8 3 0 1 78 11 827
2017 Visible minority 37 41 9 6 5 0 1 79 12 173
2017 Non-visible minority 40 41 8 7 3 0 0 82 10 1081

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 32 5 5 4 1 0 85 9 140
2018 Non-visible minority 43 37 10 6 3 0 0 81 9 825
2017 Visible minority 48 33 10 4 6 0 0 81 10 172
2017 Non-visible minority 46 36 10 5 2 0 0 83 7 1081
2014 Visible minority 51 37 7 2 4 0 0 88 5 105
2014 Non-visible minority 42 41 8 5 3 0 0 84 8 933
2011 Visible minority 48 37 7 2 5 1 0 86 7 130
2011 Non-visible minority 46 38 9 4 2 1 0 85 6 1128

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 31 28 12 15 0 0 45 27 139
2018 Non-visible minority 19 33 18 14 16 0 0 52 30 828
2017 Visible minority 22 30 20 12 16 1 0 52 28 173
2017 Non-visible minority 19 34 19 15 12 0 0 53 28 1083

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 37 15 5 6 1 0 73 12 140
2018 Non-visible minority 48 32 13 4 3 0 0 80 7 828
2017 Visible minority 42 33 18 3 4 0 0 75 7 172
2017 Non-visible minority 52 31 10 4 2 0 0 83 7 1081
2014 Visible minority 58 27 9 1 5 0 0 85 6 104
2014 Non-visible minority 61 26 9 2 1 0 0 87 4 935
2011 Visible minority 40 38 12 5 5 0 0 78 9 130
2011 Non-visible minority 58 30 8 2 2 0 0 88 4 1130

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 23 21 20 23 0 2 35 44 139
2018 Non-visible minority 9 25 21 20 23 1 1 34 44 827
2017 Visible minority 16 25 22 13 20 0 3 43 34 172
2017 Non-visible minority 12 27 19 20 20 1 1 40 41 1080
2014 Visible minority 14 31 19 19 14 0 2 46 34 105
2014 Non-visible minority 11 32 19 20 17 1 1 43 38 933
2011 Visible minority 8 21 28 20 17 3 3 31 39 130
2011 Non-visible minority 13 29 22 19 14 2 1 44 34 1128

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 10 23 17 22 24 1 3 35 48 140
2018 Non-visible minority 12 24 21 21 21 0 1 36 43 828
2017 Visible minority 16 25 18 16 22 2 2 43 39 172
2017 Non-visible minority 16 25 19 20 18 0 1 42 38 1078
2014 Visible minority 22 24 19 14 17 0 4 47 33 104
2014 Non-visible minority 15 26 24 18 15 0 1 42 34 934

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 32 23 16 10 1 0 51 26 140
2018 Non-visible minority 21 36 20 15 7 0 0 57 22 827
2017 Visible minority 21 39 21 10 9 1 0 60 19 172
2017 Non-visible minority 22 39 18 12 8 0 1 61 21 1074
2014 Visible minority 28 37 17 9 9 1 0 66 18 104
2014 Non-visible minority 24 37 18 14 6 1 1 62 20 932
2011 Visible minority 32 33 19 7 5 4 0 67 13 130
2011 Non-visible minority 35 41 12 6 3 1 2 78 9 1128

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 31 23 10 10 0 0 57 20 140
2018 Non-visible minority 36 39 14 6 6 0 0 75 12 826
2017 Visible minority 29 37 19 4 9 1 0 67 13 171
2017 Non-visible minority 39 36 14 6 5 0 0 75 11 1080
2014 Visible minority 39 36 13 6 6 0 0 75 12 104
2014 Non-visible minority 41 36 13 6 4 0 0 77 10 931
2011 Visible minority 28 41 13 12 6 1 0 69 18 130
2011 Non-visible minority 42 38 11 6 2 0 0 80 8 1128

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 34 6 1 0 1 5 92 1 140
2018 Non-visible minority 58 22 9 2 1 1 7 87 3 827
2017 Visible minority 59 31 3 0 1 2 5 96 1 173
2017 Non-visible minority 57 23 7 2 0 1 9 89 3 1080
2014 Visible minority 59 31 4 0 1 1 4 95 1 105
2014 Non-visible minority 53 28 9 1 1 0 8 88 2 932
2011 Visible minority 47 31 12 2 2 0 7 83 4 130
2011 Non-visible minority 51 26 9 2 2 1 9 85 5 1126

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 8 23 25 17 2 13 49 23 137
2018 Non-visible minority 7 16 24 24 21 2 5 48 25 825
2017 Visible minority 5 14 23 23 21 4 11 52 21 172
2017 Non-visible minority 5 10 30 25 23 2 4 52 16 1079
2014 Visible minority 11 13 20 22 26 1 7 52 26 104
2014 Non-visible minority 4 14 30 27 20 1 4 50 19 932
2011 Visible minority 5 13 24 25 22 3 8 53 21 130
2011 Non-visible minority 4 10 30 26 24 1 5 53 15 1125

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 16 24 13 20 2 10 38 36 137
2018 Non-visible minority 10 19 21 20 24 3 4 47 31 828
2017 Visible minority 11 18 16 20 25 4 5 50 32 171
2017 Non-visible minority 7 13 25 21 26 4 5 51 22 1076
2014 Visible minority 19 19 13 17 24 0 8 45 41 104
2014 Non-visible minority 7 14 25 22 25 2 4 50 23 930
2011 Visible minority 8 16 22 23 21 5 5 49 27 130
2011 Non-visible minority 5 13 24 21 29 3 5 55 19 1124

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 13 24 19 14 4 16 40 30 136
2018 Non-visible minority 10 15 21 19 20 5 10 46 29 823
2017 Visible minority 11 12 19 15 22 8 14 47 29 172
2017 Non-visible minority 6 12 22 20 22 6 12 51 22 1076
2014 Visible minority 13 15 17 19 20 6 10 47 33 103
2014 Non-visible minority 6 13 22 21 22 6 9 51 23 933
2011 Visible minority 9 12 22 16 22 9 9 47 26 129
2011 Non-visible minority 6 11 19 19 25 8 12 55 21 1125

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 4 9 25 21 24 2 16 55 15 137
2018 Non-visible minority 4 8 21 27 32 1 7 65 13 827
2017 Visible minority 5 8 15 22 32 4 15 67 15 170
2017 Non-visible minority 2 5 18 31 32 3 8 71 8 1074
2014 Visible minority 4 8 21 29 29 1 8 64 14 103
2014 Non-visible minority 3 7 21 34 27 2 7 67 10 935
2011 Visible minority 7 5 17 23 32 5 12 66 14 130
2011 Non-visible minority 3 7 20 28 33 2 7 67 11 1126

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 10 13 20 23 23 1 11 51 26 137
2018 Non-visible minority 6 13 22 22 28 2 7 54 22 825
2017 Visible minority 7 11 16 22 31 3 11 61 20 172
2017 Non-visible minority 5 9 20 23 31 3 9 62 15 1077
2014 Visible minority 7 12 20 25 25 1 10 56 21 104
2014 Non-visible minority 5 11 23 25 28 1 8 57 17 931
2011 Visible minority 7 8 18 26 22 5 14 60 18 130
2011 Non-visible minority 2 7 20 23 34 3 11 65 11 1126

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 13 18 12 17 8 12 36 42 138
2018 Non-visible minority 13 17 21 17 20 5 7 42 35 827
2017 Visible minority 9 15 16 17 24 10 9 51 30 171
2017 Non-visible minority 9 11 22 19 25 6 8 51 23 1078
2014 Visible minority 12 15 19 14 21 10 9 44 33 105
2014 Non-visible minority 8 15 19 18 25 7 8 51 27 932
2011 Visible minority 15 8 22 17 18 10 10 43 29 130
2011 Non-visible minority 7 11 22 18 26 9 7 52 22 1124

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 11 22 18 15 4 13 41 33 138
2018 Non-visible minority 10 20 24 19 18 3 6 41 33 828
2017 Visible minority 9 9 24 17 27 4 11 52 21 172
2017 Non-visible minority 8 14 25 20 23 3 7 48 25 1079
2014 Visible minority 11 7 25 15 27 2 14 49 21 104
2014 Non-visible minority 8 14 29 19 20 5 6 44 24 933
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 22 27 14 14 5 9 36 32 139
2018 Non-visible minority 13 22 21 15 10 11 8 43 31 828
2017 Visible minority 20 22 20 8 16 9 5 49 28 172
2017 Non-visible minority 19 23 19 13 10 8 8 51 27 1082
2014 Visible minority 35 22 23 4 8 4 4 62 14 108
2014 Non-visible minority 20 27 18 12 7 8 8 56 23 940

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 28 13 13 17 3 0 56 31 140
2018 Non-visible minority 31 26 13 13 13 3 2 60 27 829
2017 Visible minority 38 18 16 12 12 3 1 59 25 173
2017 Non-visible minority 34 28 12 12 9 3 2 65 23 1082
2014 Visible minority 40 25 14 9 8 3 1 68 18 106
2014 Non-visible minority 35 27 14 11 8 3 2 65 19 937

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 6 24 22 16 17 14 1 35 39 139
2018 Non-visible minority 9 17 14 19 16 22 2 35 46 830
2017 Visible minority 8 23 19 11 12 24 3 42 32 173
2017 Non-visible minority 10 20 16 16 13 22 2 41 39 1081
2014 Visible minority 16 21 25 8 11 17 2 45 24 108
2014 Non-visible minority 10 16 19 18 13 22 2 35 40 937

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 34 19 9 5 1 1 67 14 140
2018 Non-visible minority 34 39 9 9 4 2 2 77 14 833
2017 Visible minority 36 40 9 9 5 2 0 78 14 173
2017 Non-visible minority 38 37 10 8 4 1 2 78 12 1083
2014 Visible minority 41 34 14 5 4 1 0 77 10 107
2014 Non-visible minority 37 38 12 8 2 1 1 77 11 938

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 30 29 9 6 6 4 51 17 140
2018 Non-visible minority 19 33 24 8 6 6 4 57 16 833
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 35 13 6 11 0 0 70 17 140
2018 Non-visible minority 38 36 9 9 7 0 0 74 16 834
2017 Visible minority 36 33 13 9 9 0 0 69 18 173
2017 Non-visible minority 41 32 11 10 6 0 0 73 16 1084
2014 Visible minority 48 33 7 5 5 1 1 83 10 108
2014 Non-visible minority 43 35 10 8 5 0 0 78 13 935
2011 Visible minority 41 35 8 8 8 1 0 76 16 130
2011 Non-visible minority 39 36 10 9 6 0 0 75 15 1129

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 24 15 11 10 3 4 61 22 140
2018 Non-visible minority 38 30 12 9 6 3 2 71 16 833
2017 Visible minority 37 26 16 6 8 7 1 67 15 173
2017 Non-visible minority 39 30 14 8 4 3 2 73 12 1084
2014 Visible minority 42 27 14 5 10 0 1 70 16 108
2014 Non-visible minority 40 32 14 8 4 2 1 74 12 936
2011 Visible minority 34 28 16 8 8 5 2 66 17 130
2011 Non-visible minority 40 32 12 7 4 4 1 76 12 1128

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 36 12 7 10 0 1 72 16 140
2018 Non-visible minority 36 34 12 11 6 1 0 71 17 833
2017 Visible minority 35 35 15 7 7 0 1 71 15 173
2017 Non-visible minority 37 35 11 11 5 1 0 73 16 1083
2014 Visible minority 43 30 12 9 5 0 1 74 14 108
2014 Non-visible minority 39 38 9 9 4 0 0 78 12 942
2011 Visible minority 38 29 13 12 7 1 0 67 19 130
2011 Non-visible minority 39 36 9 10 4 1 0 75 15 1127

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 18 23 7 13 5 2 54 22 140
2018 Non-visible minority 39 30 14 7 7 2 0 71 15 831
2017 Visible minority 30 26 17 8 11 6 1 61 21 173
2017 Non-visible minority 39 28 17 7 6 2 1 69 13 1080

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 32 16 10 13 0 0 61 23 140
2018 Non-visible minority 40 30 13 10 6 0 0 70 17 833
2017 Visible minority 32 34 15 7 10 2 0 67 17 173
2017 Non-visible minority 38 32 15 9 6 0 0 71 14 1084
2014 Visible minority 40 33 9 5 11 1 0 74 16 108
2014 Non-visible minority 45 30 12 8 5 0 0 75 13 939
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 19 23 13 13 10 1 45 29 137
2018 Non-visible minority 22 29 17 11 10 11 1 57 24 824
2017 Visible minority 28 25 16 11 11 9 1 58 24 173
2017 Non-visible minority 27 30 15 10 8 10 1 64 20 1077
2014 Visible minority 33 28 13 7 9 9 0 68 17 108
2014 Non-visible minority 28 29 17 9 6 10 1 64 18 923
2011 Visible minority 24 28 15 10 11 12 1 59 24 130
2011 Non-visible minority 26 28 15 9 7 13 2 63 19 1122

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 18 24 18 17 3 0 39 36 138
2018 Non-visible minority 22 30 19 16 11 2 0 53 27 825
2017 Visible minority 26 32 17 7 15 2 1 60 23 173
2017 Non-visible minority 25 31 16 15 10 2 1 58 26 1075
2014 Visible minority 31 32 11 11 11 4 0 66 23 106
2014 Non-visible minority 26 31 19 13 8 3 1 59 21 927
2011 Visible minority 27 33 17 8 12 2 0 61 21 130
2011 Non-visible minority 28 33 17 11 7 3 0 63 19 1124

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 16 20 21 17 9 0 37 41 138
2018 Non-visible minority 16 26 21 18 12 7 0 45 33 826
2017 Visible minority 18 36 17 7 13 9 1 60 22 173
2017 Non-visible minority 17 30 19 16 9 8 0 52 28 1079
2014 Visible minority 21 29 15 11 14 10 0 56 27 106
2014 Non-visible minority 14 33 23 14 7 9 0 52 23 935
2011 Visible minority 21 26 18 12 12 9 1 53 28 129
2011 Non-visible minority 19 29 20 14 8 10 0 53 25 1126

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 25 19 16 17 2 0 47 34 137
2018 Non-visible minority 14 24 18 21 17 5 0 41 41 824
2017 Visible minority 23 30 17 10 14 6 1 57 26 173
2017 Non-visible minority 16 29 16 18 15 5 0 48 35 1080
2014 Visible minority 21 30 19 15 9 7 0 55 25 107
2014 Non-visible minority 16 31 17 19 11 6 0 49 32 934
2011 Visible minority 18 30 15 20 12 5 1 50 34 128
2011 Non-visible minority 18 35 14 18 10 5 0 55 30 1127
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 34 20 13 7 1 0 61 20 140
2018 Non-visible minority 21 38 20 12 8 1 0 60 21 831
2017 Visible minority 28 42 12 8 7 2 1 72 16 172
2017 Non-visible minority 24 38 17 13 5 1 1 63 19 1081
2014 Visible minority 33 33 16 12 6 1 0 66 18 108
2014 Non-visible minority 26 42 15 9 6 2 1 70 15 943
2011 Visible minority 31 37 18 6 6 2 1 69 13 130
2011 Non-visible minority 31 36 16 9 5 2 0 69 15 1129

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 25 21 12 15 5 2 49 28 140
2018 Non-visible minority 26 34 14 12 8 4 2 64 21 832
2017 Visible minority 27 37 9 11 13 3 1 66 25 173
2017 Non-visible minority 30 33 14 10 6 4 3 67 18 1083
2014 Visible minority 35 30 12 11 4 7 1 71 16 107
2014 Non-visible minority 32 32 14 9 6 4 2 69 17 940
2011 Visible minority 26 32 14 5 8 14 1 68 16 130
2011 Non-visible minority 32 34 10 9 8 5 2 71 18 1125

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 24 26 11 12 0 0 51 23 140
2018 Non-visible minority 24 32 22 9 9 3 1 59 18 832

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 18 18 12 22 11 1 41 38 140
2018 Non-visible minority 15 20 16 16 19 12 1 41 40 832
2017 Visible minority 17 24 14 13 20 11 2 47 37 173
2017 Non-visible minority 15 20 16 15 19 13 2 42 40 1084
2014 Visible minority 21 21 21 12 14 8 3 47 29 108
2014 Non-visible minority 17 22 18 17 16 9 1 43 37 943
2011 Visible minority 16 22 17 12 17 15 2 45 34 129
2011 Non-visible minority 19 22 17 14 13 14 1 48 32 1123

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 12 25 15 23 10 3 27 44 140
2018 Non-visible minority 9 18 23 17 22 9 2 31 43 831
2017 Visible minority 14 20 20 13 22 9 3 38 40 173
2017 Non-visible minority 11 18 23 14 18 11 4 34 39 1084
2014 Visible minority 19 16 23 18 16 5 3 38 37 105
2014 Non-visible minority 9 18 26 16 16 11 4 32 37 939
2011 Visible minority 10 15 22 23 20 7 3 28 48 130
2011 Non-visible minority 13 20 25 13 14 12 4 38 31 1125

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 7 16 20 18 30 5 2 26 53 140
2018 Non-visible minority 9 19 16 18 26 6 6 31 50 837
2017 Visible minority 13 20 20 13 23 8 3 37 41 173
2017 Non-visible minority 8 18 19 17 24 8 6 30 48 1084
2014 Visible minority 15 17 20 16 22 9 1 35 43 107
2014 Non-visible minority 10 17 21 18 22 6 6 31 45 942
2011 Visible minority 12 18 19 18 25 6 1 32 47 130
2011 Non-visible minority 11 23 19 14 18 8 6 40 38 1125

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 5 14 24 21 20 14 2 23 49 140
2018 Non-visible minority 7 18 25 22 18 8 1 28 45 836
2017 Visible minority 8 23 29 10 20 9 2 34 34 173
2017 Non-visible minority 8 23 21 20 19 8 2 34 42 1085

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 35 14 9 11 2 0 65 21 139
2018 Non-visible minority 33 28 18 7 4 8 2 68 12 836
2017 Visible minority 40 32 10 5 9 3 1 75 14 172
2017 Non-visible minority 36 28 16 5 5 7 3 71 11 1085
2014 Visible minority 47 23 14 6 6 4 0 73 12 107
2014 Non-visible minority 37 29 15 4 4 9 3 74 9 941

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 36 14 9 10 2 0 67 19 140
2018 Non-visible minority 29 33 17 10 6 4 0 65 17 837
2017 Visible minority 40 32 12 7 6 2 1 74 13 173
2017 Non-visible minority 35 35 14 7 5 4 1 73 13 1081
2014 Visible minority 52 24 11 7 4 3 0 78 11 107
2014 Non-visible minority 31 37 16 7 2 6 1 73 10 941
2011 Visible minority 40 28 12 12 5 3 0 71 17 130
2011 Non-visible minority 36 32 14 8 4 5 1 72 13 1127

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 39 12 5 8 1 0 75 13 140
2018 Non-visible minority 38 35 12 10 6 0 0 73 16 837
2017 Visible minority 43 36 9 6 6 0 0 79 12 172
2017 Non-visible minority 43 34 10 8 5 0 0 77 13 1083
2014 Visible minority 54 30 7 3 7 0 0 83 10 106
2014 Non-visible minority 44 37 11 5 3 1 0 81 8 940
2011 Visible minority 50 29 12 5 4 1 0 80 9 130
2011 Non-visible minority 47 34 10 6 4 1 0 81 10 1128

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 21 24 8 17 0 0 51 25 140
2018 Non-visible minority 26 29 19 12 12 1 0 56 25 837
2017 Visible minority 30 26 25 5 14 1 0 56 19 173
2017 Non-visible minority 29 32 17 11 10 0 1 62 21 1084
2014 Visible minority 37 23 22 9 9 1 0 60 18 108
2014 Non-visible minority 28 33 19 11 7 1 1 62 19 941
2011 Visible minority 31 32 15 13 5 2 2 65 19 130
2011 Non-visible minority 32 33 17 10 6 1 0 66 17 1126

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 29 26 10 13 0 0 51 23 140
2018 Non-visible minority 26 32 19 13 9 1 0 58 22 837
2017 Visible minority 29 33 18 6 13 1 0 63 19 172
2017 Non-visible minority 29 36 16 12 7 0 1 65 19 1084
2014 Visible minority 37 25 17 15 6 0 0 62 21 107
2014 Non-visible minority 30 35 19 10 6 1 0 66 16 940
2011 Visible minority 31 32 21 8 8 0 1 63 16 130
2011 Non-visible minority 32 38 15 10 5 1 0 70 15 1125

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 14 19 22 28 3 0 29 51 140
2018 Non-visible minority 19 18 19 16 17 8 3 42 37 835
2017 Visible minority 17 18 26 17 17 6 0 37 36 173
2017 Non-visible minority 22 17 21 14 16 7 2 42 34 1082
2014 Visible minority 18 21 23 19 14 7 0 41 35 105
2014 Non-visible minority 21 20 21 12 15 9 3 46 31 942
2011 Visible minority 10 21 18 20 19 10 2 35 44 130
2011 Non-visible minority 24 22 18 11 13 10 2 52 27 1126
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 33 33 34 136
2018 Non-visible minority 23 46 30 818
2017 Visible minority 22 31 47 173
2017 Non-visible minority 19 50 32 1077
2014 Visible minority 25 38 38 106
2014 Non-visible minority 24 47 29 930
2011 Visible minority 37 32 31 130
2011 Non-visible minority 22 49 29 1128

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 8 5 56 4 9 18 45
2018 Non-visible minority 28 10 27 19 7 10 197
2017 Visible minority 2 6 53 13 8 19 37
2017 Non-visible minority 29 6 26 17 8 14 195
2014 Visible minority 3 0 40 33 9999 24 24
2014 Non-visible minority 26 11 16 29 9999 18 207
2011 Visible minority 11 7 35 24 9999 24 46
2011 Non-visible minority 25 9 16 25 9999 24 244
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 23 77 139
2018 Non-visible minority 20 80 834

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 19 27
2018 Non-visible minority 35 143

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 74 31
2018 Non-visible minority 65 159

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 27
2018 Non-visible minority 0 138

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 43 28
2018 Non-visible minority 46 149

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 27
2018 Non-visible minority 4 138

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 61 27
2018 Non-visible minority 46 154

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Visible minority 48 30
2018 Non-visible minority 37 143

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 27
2018 Non-visible minority 32 146

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Visible minority 51 29
2018 Non-visible minority 39 148

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 28
2018 Non-visible minority 22 145

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Visible minority 61 27
2018 Non-visible minority 54 154

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Visible minority 37 29
2018 Non-visible minority 30 142

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 26
2018 Non-visible minority 26 144

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 58 30
2018 Non-visible minority 48 149

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Visible minority 47 27
2018 Non-visible minority 34 146

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 48 29
2018 Non-visible minority 57 155

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 20 28
2018 Non-visible minority 24 145

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 28
2018 Non-visible minority 23 143

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 20 28
2018 Non-visible minority 11 138

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 52 29
2018 Non-visible minority 40 145

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 26
2018 Non-visible minority 26 132

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 44 27
2018 Non-visible minority 35 130

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 45 27
2018 Non-visible minority 50 135

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 70 26
2018 Non-visible minority 57 140

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 12 20 5 13 27 11 37 30 139
2018 Non-visible minority 11 12 19 9 8 35 5 40 29 819
2017 Visible minority 15 14 13 7 7 30 13 51 26 173
2017 Non-visible minority 12 14 17 6 8 34 8 46 24 1081
2014 Visible minority 16 13 19 9 8 25 10 44 27 106
2014 Non-visible minority 12 16 20 8 7 31 7 45 23 940

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 26 21 5 10 13 3 57 18 140
2018 Non-visible minority 22 28 19 6 9 15 2 59 18 814
2017 Visible minority 27 26 13 5 9 16 4 66 18 173
2017 Non-visible minority 25 28 16 8 6 15 3 64 16 1080
2014 Visible minority 31 26 17 4 8 14 0 67 13 107
2014 Non-visible minority 24 29 19 6 4 15 2 65 12 944
2011 Visible minority 33 34 13 4 5 9 2 75 10 127
2011 Non-visible minority 36 30 15 5 3 10 1 74 9 1125
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 20 80 139
2018 Non-visible minority 8 92 830

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 25
2018 Non-visible minority 33 54

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 78 28
2018 Non-visible minority 90 62

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 24
2018 Non-visible minority 0 50

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 29 25
2018 Non-visible minority 23 51

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Visible minority 52 27
2018 Non-visible minority 17 51

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 46 25
2018 Non-visible minority 13 50

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Visible minority 24 24
2018 Non-visible minority 26 51

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Visible minority 21 24
2018 Non-visible minority 26 51

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 24
2018 Non-visible minority 0 49

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 47 25
2018 Non-visible minority 50 58

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 36 25
2018 Non-visible minority 29 55

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 20 25
2018 Non-visible minority 14 52

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 25
2018 Non-visible minority 10 51

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 27
2018 Non-visible minority 51 54

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 19
2018 Non-visible minority 0 42

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 21
2018 Non-visible minority 22 42

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 21
2018 Non-visible minority 46 44

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 46 23
2018 Non-visible minority 64 48

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 76 21
2018 Non-visible minority 76 50

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 16 18 6 11 27 9 46 26 138
2018 Non-visible minority 12 13 19 4 5 41 6 47 17 819
2017 Visible minority 17 16 18 4 8 26 11 52 20 171
2017 Non-visible minority 13 15 18 3 4 40 7 54 13 1077
2014 Visible minority 23 20 21 2 6 22 6 60 11 107
2014 Non-visible minority 13 15 19 3 3 40 6 52 11 935

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 29 17 4 11 12 3 62 18 138
2018 Non-visible minority 25 27 16 4 5 20 2 68 12 820
2017 Visible minority 27 35 16 2 8 9 3 70 11 171
2017 Non-visible minority 28 29 14 4 3 20 2 73 9 1078
2014 Visible minority 35 29 15 4 3 13 1 75 7 107
2014 Non-visible minority 27 29 15 4 2 21 3 73 8 940
2011 Visible minority 36 32 13 4 4 11 1 77 9 130
2011 Non-visible minority 41 28 13 3 2 13 1 80 5 1129
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 21 23 13 20 0 2 44 33 140
2018 Non-visible minority 28 25 21 12 12 0 1 53 25 835
2017 Visible minority 28 21 19 14 17 1 1 49 31 173
2017 Non-visible minority 31 24 22 11 11 1 1 56 22 1082

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 37 13 2 3 0 4 81 6 140
2018 Non-visible minority 43 26 17 7 3 0 4 72 10 833
2017 Visible minority 47 20 19 4 5 0 6 71 9 173
2017 Non-visible minority 49 26 14 5 2 1 3 78 7 1081

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 23 12 3 2 0 17 78 7 140
2018 Non-visible minority 47 24 14 6 3 1 6 76 9 832
2017 Visible minority 50 18 13 3 5 1 11 76 9 171
2017 Non-visible minority 52 25 11 4 2 1 5 81 7 1080

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 16 9 7 2 3 11 78 11 140
2018 Non-visible minority 52 22 11 4 3 3 6 81 7 833
2017 Visible minority 54 21 10 2 2 3 9 85 4 171
2017 Non-visible minority 60 18 8 4 2 3 5 85 7 1082

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 55 16 6 3 3 0 18 86 7 140
2018 Non-visible minority 57 16 8 3 2 1 14 85 5 834
2017 Visible minority 58 14 6 2 3 0 15 86 7 172
2017 Non-visible minority 63 13 6 2 1 1 15 90 3 1077

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 27 18 9 14 0 3 59 23 140
2018 Non-visible minority 29 28 20 10 11 0 1 58 21 837
2017 Visible minority 27 33 20 10 8 1 1 61 19 172
2017 Non-visible minority 32 28 18 11 9 0 1 60 21 1081

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 17 21 10 11 2 9 54 23 140
2018 Non-visible minority 30 23 19 11 11 2 3 56 24 836
2017 Visible minority 28 23 17 12 12 2 6 56 26 173
2017 Non-visible minority 31 27 20 11 7 1 3 60 19 1080

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 17 12 8 8 2 13 67 19 140
2018 Non-visible minority 36 25 15 10 6 3 5 66 18 834
2017 Visible minority 44 17 17 7 7 1 8 66 15 172
2017 Non-visible minority 41 27 16 7 5 1 3 71 12 1081

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 29 12 6 9 0 7 72 16 140
2018 Non-visible minority 43 30 13 7 5 1 2 75 12 834
2017 Visible minority 39 22 17 10 7 0 5 64 18 173
2017 Non-visible minority 44 28 14 7 5 0 1 73 13 1082

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 31 10 3 2 1 4 83 6 140
2018 Non-visible minority 47 29 14 5 3 0 2 78 8 833
2017 Visible minority 47 27 12 5 3 1 5 78 9 172
2017 Non-visible minority 52 27 11 4 3 1 2 82 7 1081

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 21 10 5 5 0 6 78 11 140
2018 Non-visible minority 49 21 17 6 4 0 4 72 10 834
2017 Visible minority 42 22 14 9 6 1 6 69 16 173
2017 Non-visible minority 50 22 13 6 4 0 4 76 10 1081

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 56 12 8 3 4 6 10 82 9 140
2018 Non-visible minority 62 11 5 3 2 5 12 89 5 827

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 17 9 4 10 3 4 75 15 140
2018 Non-visible minority 64 15 7 4 4 2 5 84 9 836
2017 Visible minority 64 13 8 3 6 2 4 81 11 172
2017 Non-visible minority 70 14 6 3 3 0 3 87 6 1079

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 71 17 2 3 1 0 5 93 4 140
2018 Non-visible minority 65 17 8 3 2 1 4 87 5 835
2017 Visible minority 67 19 3 4 2 1 5 91 6 173
2017 Non-visible minority 71 18 5 2 1 0 3 92 3 1082

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 24 10 3 12 0 5 74 15 140
2018 Non-visible minority 50 21 13 7 6 0 3 73 14 837
2017 Visible minority 50 16 11 8 9 1 4 70 18 172
2017 Non-visible minority 58 20 11 4 5 0 2 79 10 1079

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 6 1 0 1 1 40 97 2 139
2018 Non-visible minority 38 5 3 0 1 0 53 92 2 831
2017 Visible minority 51 4 1 2 0 1 41 95 3 172
2017 Non-visible minority 46 6 2 1 1 0 45 95 2 1074

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 54 17 8 2 3 1 15 84 6 140
2018 Non-visible minority 43 19 13 7 4 1 12 71 13 837
2017 Visible minority 56 13 7 6 3 1 13 81 11 173
2017 Non-visible minority 50 21 11 5 3 0 9 78 9 1080

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 20 14 15 32 2 0 39 48 140
2018 Non-visible minority 26 20 17 14 21 0 2 47 36 837
2017 Visible minority 24 19 17 15 22 1 3 44 39 172
2017 Non-visible minority 27 19 18 14 20 0 1 47 35 1083

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 27 11 6 4 1 6 76 11 139
2018 Non-visible minority 49 26 13 5 4 1 3 78 9 836
2017 Visible minority 54 22 12 3 3 1 5 81 6 173
2017 Non-visible minority 49 29 11 5 3 0 3 80 9 1082

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 29 38 6 10 1 0 45 16 137
2018 Non-visible minority 18 30 33 13 6 0 0 48 19 833
2017 Visible minority 16 35 31 11 6 1 0 51 17 173
2017 Non-visible minority 17 34 32 11 6 0 0 52 17 1081

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 20 37 22 8 1 0 31 32 137
2018 Non-visible minority 10 17 36 22 14 0 1 36 27 835
2017 Visible minority 13 9 38 27 13 1 1 40 22 173
2017 Non-visible minority 9 16 34 25 15 0 0 40 25 1079

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 30 30 12 11 5 0 44 25 137
2018 Non-visible minority 17 30 20 13 12 6 1 51 27 833
2017 Visible minority 15 34 21 9 15 6 0 52 25 172
2017 Non-visible minority 14 28 23 14 13 6 1 45 30 1084

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 23 26 18 17 2 1 38 36 137
2018 Non-visible minority 16 26 19 17 16 3 2 45 35 834
2017 Visible minority 15 31 18 18 14 4 0 48 33 173
2017 Non-visible minority 14 29 20 16 15 3 2 46 33 1084
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 55 10 8 2 4 16 5 69 31 137
2018 Non-visible minority 56 20 6 2 2 13 3 66 34 829
2017 Visible minority 47 20 6 5 3 16 3 58 42 173
2017 Non-visible minority 43 22 10 4 3 15 2 52 48 1078

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 22 28
2018 Non-visible minority 22 196
2017 Visible minority 31 52
2017 Non-visible minority 25 425

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 36 29
2018 Non-visible minority 40 197
2017 Visible minority 36 52
2017 Non-visible minority 38 425

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 35 27
2018 Non-visible minority 20 189
2017 Visible minority 22 52
2017 Non-visible minority 14 425

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 36 30
2018 Non-visible minority 29 199
2017 Visible minority 42 52
2017 Non-visible minority 39 425

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 27
2018 Non-visible minority 2 182
2017 Visible minority 4 52
2017 Non-visible minority 1 425

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 20 28
2018 Non-visible minority 24 192

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 27
2018 Non-visible minority 40 197
2017 Visible minority 27 52
2017 Non-visible minority 31 425

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 24 59 3 0 3 11 26
2018 Non-visible minority 8 65 8 7 2 9 190
2017 Visible minority 24 56 11 5 4 0 56
2017 Non-visible minority 12 68 10 3 1 5 394

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 55 45 30
2018 Non-visible minority 69 31 230

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 39 15 7 25 0 6 51 34 33
2018 Non-visible minority 16 23 16 11 14 2 18 48 31 235
2017 Visible minority 19 28 12 17 18 2 5 50 38 59
2017 Non-visible minority 14 30 15 14 11 2 13 52 30 427

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 3 22 16 15 18 9 17 34 45 33
2018 Non-visible minority 14 18 13 10 13 5 27 47 34 234
2017 Visible minority 12 17 19 10 18 9 15 38 38 59
2017 Non-visible minority 12 22 14 14 12 5 20 46 35 427

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 12 4 0 2 5 25 91 3 134
2018 Non-visible minority 53 8 3 2 3 6 25 88 7 806
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