2018 Public Service Employee Survey Results for Statistical Survey Operations by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 46 5 9 3 0 0 83 12 703
2018 First official language - French 36 44 9 8 2 0 0 80 11 261
2017 First official language - English 37 42 7 10 4 0 0 79 14 949
2017 First official language - French 36 43 12 6 3 0 0 79 9 307
2014 First official language - English 33 42 8 12 5 0 0 75 16 755
2014 First official language - French 32 49 10 7 2 0 0 81 8 289
2011 First official language - English 44 40 5 8 3 0 0 84 11 923
2011 First official language - French 49 36 7 7 1 0 0 86 7 335

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 32 21 8 8 0 0 63 16 704
2018 First official language - French 25 40 21 10 5 0 0 65 15 262
2017 First official language - English 34 34 18 7 7 0 1 68 14 951
2017 First official language - French 32 34 22 7 4 0 1 67 11 307
2014 First official language - English 38 28 19 9 5 0 0 67 14 751
2014 First official language - French 25 36 26 6 6 0 1 61 12 289
2011 First official language - English 35 33 17 8 6 0 0 69 14 927
2011 First official language - French 39 32 18 8 3 0 1 72 11 335

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 34 13 7 6 0 0 74 13 704
2018 First official language - French 41 32 12 11 4 0 0 74 15 262
2017 First official language - English 45 32 11 7 5 0 0 77 12 951
2017 First official language - French 44 30 14 7 4 0 1 75 11 307
2014 First official language - English 45 32 12 5 5 0 0 77 11 751
2014 First official language - French 40 35 14 7 3 0 0 75 11 289
2011 First official language - English 44 33 11 6 6 0 0 77 12 922
2011 First official language - French 42 33 13 8 4 0 0 75 12 336

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 33 15 12 13 1 1 60 25 704
2018 First official language - French 32 29 17 12 8 0 1 62 21 262
2017 First official language - English 30 28 16 12 12 0 1 59 24 950
2017 First official language - French 26 34 19 10 8 0 2 61 19 307
2014 First official language - English 31 29 13 14 11 1 1 61 25 751
2014 First official language - French 25 39 18 9 5 1 2 66 15 289
2011 First official language - English 30 32 16 11 9 1 2 63 20 924
2011 First official language - French 33 35 15 9 3 1 4 71 13 335

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 37 16 9 8 0 0 67 17 704
2018 First official language - French 29 40 20 8 3 0 0 70 10 262
2017 First official language - English 31 40 12 9 8 0 0 71 17 952
2017 First official language - French 30 42 18 7 3 0 0 72 10 307
2014 First official language - English 32 40 14 7 7 0 0 72 14 752
2014 First official language - French 23 49 19 7 2 0 0 72 10 288
2011 First official language - English 33 42 13 7 5 0 0 75 12 928
2011 First official language - French 36 42 16 3 2 0 0 78 6 335

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 28 15 18 19 0 0 48 37 703
2018 First official language - French 22 32 20 16 10 1 0 55 26 262
2017 First official language - English 18 34 15 17 16 0 0 52 32 951
2017 First official language - French 19 33 19 18 11 0 0 52 30 307
2014 First official language - English 21 34 14 15 15 0 0 55 30 753
2014 First official language - French 19 39 20 16 6 0 0 57 22 289
2011 First official language - English 21 34 19 14 12 0 0 55 26 927
2011 First official language - French 24 40 19 11 4 0 1 65 16 334

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 39 11 8 4 0 0 78 11 702
2018 First official language - French 35 43 12 8 1 0 1 79 10 262
2017 First official language - English 43 37 9 8 4 0 0 80 12 951
2017 First official language - French 31 55 7 4 2 0 1 87 6 306

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 35 8 6 4 1 0 82 10 704
2018 First official language - French 41 39 12 6 1 1 0 81 7 260
2017 First official language - English 47 35 10 4 3 1 0 83 7 949
2017 First official language - French 42 38 11 6 2 0 0 80 8 307
2014 First official language - English 46 37 9 5 3 0 0 83 9 753
2014 First official language - French 36 50 8 4 1 1 0 86 5 289
2011 First official language - English 46 39 9 3 2 1 0 86 5 926
2011 First official language - French 47 36 9 6 1 1 0 84 8 334

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 32 17 15 18 0 0 50 33 704
2018 First official language - French 19 34 25 13 10 0 0 53 22 262
2017 First official language - English 20 33 18 14 14 0 0 54 29 952
2017 First official language - French 16 34 23 17 10 0 0 50 27 307

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 32 12 5 4 0 0 79 9 705
2018 First official language - French 47 33 16 2 2 0 0 80 4 262
2017 First official language - English 50 31 11 4 3 0 0 82 7 951
2017 First official language - French 52 32 11 4 1 0 0 84 4 305
2014 First official language - English 62 25 9 2 2 0 0 87 4 755
2014 First official language - French 57 28 12 2 1 0 0 84 3 289
2011 First official language - English 55 31 9 3 2 0 0 87 5 927
2011 First official language - French 59 30 7 2 1 0 0 89 4 335

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 9 26 20 19 25 1 1 36 44 703
2018 First official language - French 8 20 27 22 20 2 1 29 43 262
2017 First official language - English 14 29 17 19 20 1 1 43 40 951
2017 First official language - French 9 22 27 18 21 1 2 33 40 304
2014 First official language - English 13 33 17 19 16 1 1 47 36 755
2014 First official language - French 7 28 24 23 17 1 1 36 40 288
2011 First official language - English 13 29 21 19 15 2 1 44 35 927
2011 First official language - French 11 26 26 19 14 2 1 39 34 334

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 24 19 20 23 0 2 37 44 705
2018 First official language - French 10 24 25 22 19 0 1 34 41 262
2017 First official language - English 17 25 17 19 19 1 1 43 39 947
2017 First official language - French 13 25 24 19 17 0 2 39 37 306
2014 First official language - English 18 26 21 18 15 0 2 45 34 754
2014 First official language - French 11 26 28 19 15 1 2 37 34 289

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 33 21 16 9 0 0 54 25 704
2018 First official language - French 21 41 20 14 3 1 0 63 17 262
2017 First official language - English 23 38 17 11 9 1 0 61 21 945
2017 First official language - French 19 40 21 13 6 0 1 60 19 304
2014 First official language - English 26 34 16 14 8 1 1 61 22 752
2014 First official language - French 21 42 23 11 1 2 0 64 12 289
2011 First official language - English 34 38 14 6 4 2 2 75 11 925
2011 First official language - French 36 45 11 4 1 0 1 83 6 335

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 35 16 7 8 0 0 70 14 703
2018 First official language - French 33 45 14 5 3 0 0 78 8 262
2017 First official language - English 38 36 14 6 6 0 0 74 12 948
2017 First official language - French 38 37 16 6 2 0 0 76 8 306
2014 First official language - English 43 35 12 6 5 0 0 77 11 752
2014 First official language - French 35 41 15 5 3 1 0 76 8 288
2011 First official language - English 40 37 13 7 4 0 0 77 11 926
2011 First official language - French 43 43 9 4 1 0 0 87 5 334

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 55 24 9 2 1 1 8 87 3 704
2018 First official language - French 63 24 8 1 0 0 4 91 1 262
2017 First official language - English 54 26 7 1 0 2 10 90 2 949
2017 First official language - French 67 19 6 3 0 0 5 90 4 307
2014 First official language - English 51 28 9 1 1 1 9 88 3 753
2014 First official language - French 58 28 6 1 0 0 7 93 1 288
2011 First official language - English 49 26 11 3 2 0 9 83 6 923
2011 First official language - French 53 30 7 1 0 1 7 90 2 335

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 8 15 25 24 20 2 6 47 26 700
2018 First official language - French 6 14 24 26 21 3 7 52 22 261
2017 First official language - English 5 10 29 24 23 2 5 52 17 948
2017 First official language - French 4 13 27 26 23 2 6 53 18 306
2014 First official language - English 5 14 27 26 22 1 5 51 20 753
2014 First official language - French 5 14 33 28 17 1 3 47 19 288
2011 First official language - English 5 11 28 26 25 2 4 53 17 923
2011 First official language - French 1 10 32 26 23 1 7 53 13 334

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 19 21 18 24 2 5 45 33 703
2018 First official language - French 7 18 24 21 25 3 3 48 27 261
2017 First official language - English 8 14 22 20 27 4 5 52 24 945
2017 First official language - French 7 12 29 20 23 5 4 47 21 305
2014 First official language - English 9 15 22 22 26 2 5 52 25 753
2014 First official language - French 8 16 29 19 21 3 3 43 26 286
2011 First official language - English 7 12 24 21 29 4 4 53 21 922
2011 First official language - French 2 16 22 25 27 4 5 57 20 334

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 14 21 19 20 4 12 47 29 699
2018 First official language - French 10 16 23 18 18 6 9 43 30 259
2017 First official language - English 7 11 20 20 23 6 13 53 22 947
2017 First official language - French 6 14 27 18 19 5 11 44 24 304
2014 First official language - English 8 13 22 19 24 5 10 50 24 753
2014 First official language - French 5 15 22 24 18 9 9 51 23 288
2011 First official language - English 7 11 19 19 24 9 11 54 22 922
2011 First official language - French 4 12 21 18 25 6 14 54 19 334

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 4 10 21 24 31 1 8 62 15 703
2018 First official language - French 2 4 22 32 31 2 7 69 7 260
2017 First official language - English 3 6 17 28 33 3 10 70 10 943
2017 First official language - French 2 4 20 35 31 3 5 72 7 304
2014 First official language - English 3 7 22 31 28 1 7 65 11 754
2014 First official language - French 2 6 18 41 24 2 6 71 9 289
2011 First official language - English 3 6 20 28 33 2 7 67 11 924
2011 First official language - French 3 7 18 28 32 3 8 68 12 334

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 8 13 22 20 27 2 8 52 23 701
2018 First official language - French 5 14 20 26 27 1 7 58 21 260
2017 First official language - English 5 9 19 22 32 3 10 62 16 947
2017 First official language - French 5 10 20 26 29 2 8 61 17 305
2014 First official language - English 5 12 22 24 28 1 8 57 19 753
2014 First official language - French 6 8 26 27 25 2 8 57 15 287
2011 First official language - English 3 7 21 23 31 4 11 64 12 924
2011 First official language - French 2 8 18 22 37 2 12 68 11 334

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 14 15 20 17 20 6 8 43 33 704
2018 First official language - French 15 22 20 15 18 5 6 36 41 260
2017 First official language - English 8 11 19 19 26 7 9 54 23 948
2017 First official language - French 10 14 26 18 20 6 5 43 28 304
2014 First official language - English 8 13 18 18 25 7 9 53 25 754
2014 First official language - French 10 19 20 16 22 9 5 43 34 288
2011 First official language - English 8 11 22 19 25 9 7 52 22 923
2011 First official language - French 9 13 22 17 24 9 7 48 27 333

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 19 22 19 17 3 8 41 35 704
2018 First official language - French 8 19 28 17 19 5 4 40 30 261
2017 First official language - English 9 13 23 19 24 3 9 49 25 949
2017 First official language - French 6 14 30 19 22 4 5 45 22 305
2014 First official language - English 9 13 27 18 21 2 9 44 25 753
2014 First official language - French 4 13 32 18 21 9 3 44 20 289
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 20 23 15 11 11 7 40 32 701
2018 First official language - French 14 25 21 15 9 7 9 47 29 265
2017 First official language - English 19 21 19 12 11 9 8 49 28 952
2017 First official language - French 19 29 20 11 8 7 6 55 23 305
2014 First official language - English 22 25 19 11 8 7 8 55 22 759
2014 First official language - French 21 31 16 12 4 8 8 62 19 294

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 24 12 12 16 4 1 57 30 703
2018 First official language - French 30 33 13 13 8 1 3 65 21 265
2017 First official language - English 34 25 12 13 11 3 2 63 25 952
2017 First official language - French 33 32 15 10 6 2 2 68 17 306
2014 First official language - English 36 24 15 11 9 4 1 64 21 755
2014 First official language - French 35 33 14 10 4 2 3 71 14 293

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 9 18 16 17 17 20 2 35 45 704
2018 First official language - French 9 19 15 21 12 21 3 37 43 264
2017 First official language - English 10 18 17 15 14 24 3 38 40 951
2017 First official language - French 11 30 15 17 9 17 3 50 32 306
2014 First official language - English 11 15 19 17 14 23 2 33 41 757
2014 First official language - French 12 21 20 17 9 20 2 43 32 293

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 37 11 10 4 2 1 73 15 706
2018 First official language - French 35 44 8 7 3 1 2 82 10 266
2017 First official language - English 39 36 9 8 5 2 1 77 13 952
2017 First official language - French 35 44 10 7 2 0 2 81 9 307
2014 First official language - English 38 35 12 8 3 2 1 76 12 756
2014 First official language - French 36 43 12 6 1 0 2 81 7 293

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 31 23 9 7 7 4 56 18 706
2018 First official language - French 17 36 27 7 3 5 6 59 11 266
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 35 8 10 8 0 0 73 19 707
2018 First official language - French 39 37 13 6 4 1 1 76 10 266
2017 First official language - English 42 30 10 10 7 0 0 73 17 953
2017 First official language - French 35 38 13 9 5 0 0 73 14 307
2014 First official language - English 46 32 9 7 5 0 0 78 13 755
2014 First official language - French 38 41 10 8 3 0 0 79 11 292
2011 First official language - English 40 33 10 9 7 0 0 74 16 926
2011 First official language - French 36 42 11 7 3 0 0 78 11 335

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 28 13 9 8 3 2 69 18 706
2018 First official language - French 38 33 13 8 4 3 1 74 13 266
2017 First official language - English 41 27 13 9 5 4 2 72 14 953
2017 First official language - French 33 37 19 4 4 1 2 72 9 307
2014 First official language - English 42 27 14 8 6 2 1 71 15 756
2014 First official language - French 36 40 15 5 1 2 1 79 6 292
2011 First official language - English 40 29 12 8 6 4 1 73 15 925
2011 First official language - French 38 39 13 4 2 4 1 81 6 335

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 33 11 10 7 1 0 71 18 706
2018 First official language - French 33 38 14 10 3 1 1 73 13 266
2017 First official language - English 39 33 10 11 6 1 1 73 17 953
2017 First official language - French 32 41 15 10 2 0 0 73 12 306
2014 First official language - English 41 35 9 9 5 0 1 76 14 759
2014 First official language - French 37 44 10 7 1 1 0 82 8 293
2011 First official language - English 39 33 11 11 5 1 0 72 17 924
2011 First official language - French 39 41 8 8 4 1 0 80 12 335

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 26 15 7 8 3 0 68 16 706
2018 First official language - French 35 34 16 6 7 1 1 70 14 265
2017 First official language - English 39 27 16 7 7 3 1 69 15 950
2017 First official language - French 35 31 19 8 6 1 1 67 14 306

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 39 28 13 12 8 0 0 67 20 707
2018 First official language - French 36 37 16 6 4 0 0 74 11 265
2017 First official language - English 39 31 14 8 7 1 0 71 15 953
2017 First official language - French 32 35 19 9 5 0 0 68 14 307
2014 First official language - English 45 29 10 8 7 0 0 75 15 759
2014 First official language - French 42 33 16 6 2 0 0 75 8 292
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 4 37 24 11 22 2 0 42 34 59
2018 First official language - French 13 33 35 8 5 3 3 48 14 38
2017 First official language - English 18 36 8 14 16 2 5 58 33 79
2017 First official language - French 6 39 15 28 10 3 0 46 39 34
2014 First official language - English 12 27 22 24 13 2 1 40 38 86
2014 First official language - French 19 32 37 12 0 0 0 51 12 30

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 25 17 11 12 10 1 55 26 696
2018 First official language - French 17 34 19 10 6 12 1 59 19 263
2017 First official language - English 28 27 15 10 10 10 1 62 22 946
2017 First official language - French 24 35 15 10 6 8 2 65 18 307
2014 First official language - English 31 26 15 9 8 10 1 64 19 753
2014 First official language - French 20 35 20 9 4 12 0 63 15 281
2011 First official language - English 26 26 16 10 8 13 2 61 21 921
2011 First official language - French 26 32 15 8 6 12 1 67 16 334

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 26 19 16 15 2 0 50 31 698
2018 First official language - French 18 36 22 16 5 2 0 55 22 263
2017 First official language - English 27 30 15 14 12 2 1 58 27 944
2017 First official language - French 22 33 20 14 7 3 1 57 22 307
2014 First official language - English 29 30 17 12 10 3 1 60 23 751
2014 First official language - French 20 36 20 13 4 4 2 60 19 286
2011 First official language - English 28 31 16 12 9 3 0 62 21 923
2011 First official language - French 26 37 20 9 5 3 0 65 15 334

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 25 17 19 14 7 1 45 36 698
2018 First official language - French 14 22 29 18 8 9 0 39 29 264
2017 First official language - English 18 31 16 15 11 8 1 54 29 948
2017 First official language - French 14 31 27 12 6 10 0 50 20 307
2014 First official language - English 18 31 20 14 9 8 0 53 25 757
2014 First official language - French 8 36 28 14 3 11 0 50 19 289
2011 First official language - English 20 26 18 15 10 10 0 51 28 923
2011 First official language - French 19 33 22 12 4 9 1 58 18 335

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 25 15 21 19 4 0 43 42 695
2018 First official language - French 12 25 27 18 14 5 0 39 33 264
2017 First official language - English 17 28 15 17 16 5 0 49 35 949
2017 First official language - French 15 32 19 17 12 5 0 49 31 307
2014 First official language - English 19 30 15 17 13 5 0 52 32 757
2014 First official language - French 10 32 23 22 4 8 0 46 29 289
2011 First official language - English 17 32 15 20 11 5 0 52 33 923
2011 First official language - French 20 39 14 14 7 6 0 62 22 335
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 35 19 13 9 1 0 59 22 706
2018 First official language - French 17 45 21 10 4 1 0 64 15 264
2017 First official language - English 25 39 15 13 6 2 1 66 19 950
2017 First official language - French 22 38 23 12 3 1 0 61 15 306
2014 First official language - English 28 39 15 9 8 1 0 68 17 763
2014 First official language - French 22 48 16 8 3 2 0 72 11 294
2011 First official language - English 31 35 16 10 6 2 0 67 16 925
2011 First official language - French 33 40 17 7 2 1 0 73 9 335

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 31 14 12 11 4 2 61 24 706
2018 First official language - French 23 39 15 13 5 3 2 65 19 265
2017 First official language - English 32 31 13 10 8 4 2 67 19 952
2017 First official language - French 20 41 15 12 6 4 2 65 19 307
2014 First official language - English 33 33 12 8 7 5 2 71 17 760
2014 First official language - French 31 31 17 11 4 4 2 66 16 293
2011 First official language - English 32 32 10 9 8 6 2 70 19 924
2011 First official language - French 30 39 10 8 6 5 1 74 15 334

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 28 21 9 11 3 1 57 21 706
2018 First official language - French 19 40 25 9 4 1 1 60 13 265

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 18 16 16 21 12 1 39 43 707
2018 First official language - French 14 25 19 15 14 10 2 45 33 264
2017 First official language - English 17 20 14 15 21 12 2 43 41 953
2017 First official language - French 12 23 21 16 13 13 2 41 34 307
2014 First official language - English 18 20 16 15 19 10 2 44 38 763
2014 First official language - French 14 25 23 19 9 9 0 44 31 294
2011 First official language - English 18 21 15 15 16 14 1 46 36 921
2011 First official language - French 18 26 22 10 8 15 1 53 22 334

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 9 14 22 16 26 10 3 26 48 706
2018 First official language - French 11 27 25 17 12 6 2 41 31 264
2017 First official language - English 11 16 22 14 22 12 4 32 42 954
2017 First official language - French 11 24 26 15 10 8 5 41 29 306
2014 First official language - English 10 16 24 16 19 11 4 30 41 757
2014 First official language - French 11 22 28 17 6 10 5 40 27 293
2011 First official language - English 10 16 24 16 17 12 4 31 39 924
2011 First official language - French 19 27 27 9 7 8 3 52 18 334

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 7 16 16 18 30 7 6 26 55 710
2018 First official language - French 12 25 18 17 16 5 6 41 38 266
2017 First official language - English 10 16 18 16 27 8 5 30 50 953
2017 First official language - French 7 23 22 17 17 6 8 35 39 307
2014 First official language - English 12 15 20 17 24 7 5 30 47 761
2014 First official language - French 9 19 24 21 15 4 7 32 41 294
2011 First official language - English 11 21 19 16 21 9 5 36 42 923
2011 First official language - French 13 26 21 11 15 5 8 45 30 334

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 8 17 23 22 21 8 1 28 47 709
2018 First official language - French 5 18 30 22 12 10 2 27 39 266
2017 First official language - English 8 24 21 17 20 8 2 35 41 954
2017 First official language - French 6 19 26 22 16 10 2 28 42 307

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 27 17 8 6 8 1 66 15 708
2018 First official language - French 32 34 19 6 3 4 2 71 9 266
2017 First official language - English 40 27 14 4 5 7 2 74 11 953
2017 First official language - French 25 32 19 7 5 7 5 65 14 307
2014 First official language - English 40 26 15 4 4 10 2 74 9 761
2014 First official language - French 34 33 15 4 4 6 4 74 9 293

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 31 17 10 8 4 0 64 19 710
2018 First official language - French 28 38 18 9 3 3 0 69 13 266
2017 First official language - English 37 33 12 7 6 3 1 73 14 950
2017 First official language - French 31 39 18 8 1 4 0 73 9 307
2014 First official language - English 35 35 13 7 3 5 1 75 11 761
2014 First official language - French 31 37 19 5 1 6 1 73 6 293
2011 First official language - English 37 29 13 9 5 5 1 70 16 926
2011 First official language - French 32 40 15 6 2 4 1 76 9 334

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 33 12 9 8 0 0 71 17 710
2018 First official language - French 36 42 11 8 3 0 0 78 11 266
2017 First official language - English 44 32 10 8 5 0 0 76 14 951
2017 First official language - French 40 40 11 5 3 0 0 81 9 307
2014 First official language - English 47 33 10 6 4 0 0 80 10 759
2014 First official language - French 39 43 13 3 1 1 1 83 4 293
2011 First official language - English 47 32 9 6 5 1 0 79 11 926
2011 First official language - French 47 37 11 4 1 0 0 84 5 335

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 26 19 13 15 1 0 52 28 710
2018 First official language - French 30 31 22 9 7 1 0 62 16 266
2017 First official language - English 29 29 18 11 11 0 1 59 22 953
2017 First official language - French 28 37 19 9 6 0 1 65 15 307
2014 First official language - English 31 29 17 11 9 1 1 61 21 761
2014 First official language - French 24 39 23 9 3 1 0 64 12 294
2011 First official language - English 32 30 18 11 7 1 0 63 19 924
2011 First official language - French 30 41 13 10 3 1 1 74 13 335

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 28 20 14 12 0 0 54 26 710
2018 First official language - French 24 39 21 9 5 2 0 65 14 266
2017 First official language - English 30 34 16 11 9 0 1 64 21 952
2017 First official language - French 28 39 17 11 3 0 0 68 15 307
2014 First official language - English 33 31 17 11 8 1 0 64 19 759
2014 First official language - French 24 43 22 8 1 2 1 68 9 294
2011 First official language - English 31 36 15 11 7 1 0 68 17 923
2011 First official language - French 32 41 17 7 1 1 0 74 9 335

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 17 19 18 21 6 2 38 42 710
2018 First official language - French 20 19 22 14 12 11 2 45 30 264
2017 First official language - English 20 16 21 16 17 8 2 40 37 951
2017 First official language - French 24 19 25 10 14 6 2 46 26 307
2014 First official language - English 22 17 21 13 18 7 2 43 34 760
2014 First official language - French 16 25 21 13 7 13 5 50 24 293
2011 First official language - English 21 21 18 13 16 10 2 47 32 924
2011 First official language - French 26 24 18 9 9 12 3 58 21 335
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 First official language - English 26 42 32 693
2018 First official language - French 20 51 29 260
2017 First official language - English 19 44 37 946
2017 First official language - French 19 55 26 307
2014 First official language - English 22 45 33 750
2014 First official language - French 27 49 23 292
2011 First official language - English 23 46 31 926
2011 First official language - French 24 52 24 334

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 First official language - English 23 8 36 17 5 11 183
2018 First official language - French 26 12 20 15 14 14 57
2017 First official language - English 23 5 33 21 3 15 173
2017 First official language - French 30 9 21 5 21 13 58
2014 First official language - English 23 12 23 31 9999 12 160
2014 First official language - French 26 6 12 26 9999 30 72
2011 First official language - English 22 11 22 27 9999 17 209
2011 First official language - French 25 4 11 20 9999 40 80
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 22 78 707
2018 First official language - French 16 84 265

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 32 137
2018 First official language - French 38 35

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 64 153
2018 First official language - French 78 39

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 134
2018 First official language - French 0 33

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 51 144
2018 First official language - French 21 35

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 First official language - English 55 147
2018 First official language - French 22 36

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 First official language - English 41 141
2018 First official language - French 33 34

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 First official language - English 36 140
2018 First official language - French 23 35

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 First official language - English 45 142
2018 First official language - French 26 37

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 First official language - English 27 140
2018 First official language - French 13 35

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 First official language - English 55 144
2018 First official language - French 55 39

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 First official language - English 33 138
2018 First official language - French 27 35

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 First official language - English 18 137
2018 First official language - French 34 37

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 First official language - English 31 138
2018 First official language - French 18 34

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 First official language - English 51 146
2018 First official language - French 43 35

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 13 135
2018 First official language - French 17 36

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 56 150
2018 First official language - French 51 36

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 25 140
2018 First official language - French 14 35

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 First official language - English 24 139
2018 First official language - French 23 34

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 25 134
2018 First official language - French 15 34

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 132
2018 First official language - French 13 35

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 42 138
2018 First official language - French 37 38

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 25 124
2018 First official language - French 26 35

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 120
2018 First official language - French 28 33

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 15 122
2018 First official language - French 19 33

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 16 120
2018 First official language - French 28 33

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 36 123
2018 First official language - French 38 35

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 49 126
2018 First official language - French 51 37

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 59 128
2018 First official language - French 60 39

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 11 20 8 10 33 6 38 30 696
2018 First official language - French 9 15 17 9 6 36 7 42 27 260
2017 First official language - English 13 14 16 6 8 35 9 47 24 950
2017 First official language - French 12 17 17 7 8 31 7 47 25 307
2014 First official language - English 12 15 20 9 8 30 7 41 27 758
2014 First official language - French 14 18 18 6 3 35 7 54 15 293

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 26 19 6 11 14 2 58 20 695
2018 First official language - French 19 33 19 7 4 14 3 63 13 258
2017 First official language - English 27 26 15 7 7 15 3 64 17 950
2017 First official language - French 21 34 15 6 6 13 4 66 15 306
2014 First official language - English 26 27 19 6 6 15 2 64 14 762
2014 First official language - French 21 34 19 6 1 15 3 68 8 295
2011 First official language - English 35 29 15 5 3 11 1 73 10 922
2011 First official language - French 36 34 14 5 2 9 0 77 7 332
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 11 89 702
2018 First official language - French 6 94 266

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 61
2018 First official language - French 0 13

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 First official language - English 31 65
2018 First official language - French 0 13

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 First official language - English 20 61
2018 First official language - French 0 13

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 61
2018 First official language - French 0 13

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 60
2018 First official language - French 0 13

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 36 66
2018 First official language - French 38 13

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 48 69
2018 First official language - French 50 14

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 62
2018 First official language - French 0 13

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 46 67
2018 First official language - French 50 14

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 50
2018 First official language - French 0 10

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 62 59
2018 First official language - French 45 11

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 12 20 4 7 37 6 43 21 694
2018 First official language - French 11 17 16 3 3 42 7 56 13 261
2017 First official language - English 14 14 17 4 5 39 8 53 15 946
2017 First official language - French 12 19 20 2 4 36 7 55 11 306
2014 First official language - English 14 13 21 3 4 38 7 50 13 756
2014 First official language - French 13 22 17 2 1 39 5 63 7 292

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 27 16 5 7 18 2 66 15 696
2018 First official language - French 23 30 17 3 3 21 2 70 8 260
2017 First official language - English 29 28 14 4 4 18 2 71 10 946
2017 First official language - French 22 36 14 3 4 18 3 74 8 307
2014 First official language - English 30 25 15 4 3 21 2 71 9 760
2014 First official language - French 23 37 15 4 1 18 3 75 5 293
2011 First official language - English 42 26 13 3 2 13 1 79 6 926
2011 First official language - French 36 36 11 2 2 12 1 83 4 335
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 24 22 13 16 1 1 49 29 707
2018 First official language - French 31 25 21 12 8 0 3 58 20 267
2017 First official language - English 30 24 21 12 12 1 0 55 24 951
2017 First official language - French 31 22 24 12 9 0 2 55 21 307

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 26 16 6 3 0 4 74 10 705
2018 First official language - French 38 30 21 4 3 0 4 71 8 267
2017 First official language - English 49 25 15 5 2 1 4 77 7 950
2017 First official language - French 48 27 16 6 2 0 2 77 8 307

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 21 14 5 3 1 8 76 9 706
2018 First official language - French 42 29 13 6 2 2 6 77 9 265
2017 First official language - English 52 22 11 4 3 1 6 81 8 949
2017 First official language - French 50 26 14 3 2 1 3 80 5 305

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 55 21 9 4 2 4 6 83 7 705
2018 First official language - French 43 21 15 5 5 2 9 72 11 267
2017 First official language - English 59 19 8 4 2 3 6 85 6 951
2017 First official language - French 62 18 8 4 1 3 3 85 6 305

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 58 16 8 2 2 1 12 86 5 706
2018 First official language - French 53 14 7 4 2 1 19 83 7 267
2017 First official language - English 63 13 6 2 1 0 14 89 4 945
2017 First official language - French 60 15 5 1 1 1 16 91 3 307

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 29 18 10 13 0 1 59 24 709
2018 First official language - French 30 26 24 10 6 0 3 58 17 267
2017 First official language - English 30 29 19 11 10 0 1 60 21 950
2017 First official language - French 33 27 19 12 7 0 2 61 20 306

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 21 20 10 12 2 4 55 24 709
2018 First official language - French 27 25 19 13 7 2 6 57 22 266
2017 First official language - English 30 26 19 12 9 1 3 58 22 950
2017 First official language - French 32 27 22 11 5 1 4 61 17 306

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 24 15 10 7 3 6 65 19 708
2018 First official language - French 38 23 16 10 4 2 7 67 15 265
2017 First official language - English 43 24 16 8 6 1 3 69 14 950
2017 First official language - French 38 31 18 5 3 2 4 73 8 306

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 30 13 7 6 0 2 73 13 707
2018 First official language - French 41 31 13 8 2 1 4 76 10 266
2017 First official language - English 44 26 14 8 6 0 2 71 14 952
2017 First official language - French 38 32 16 6 5 0 2 72 11 306

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 31 12 4 3 0 2 80 8 707
2018 First official language - French 43 25 18 6 2 1 5 73 8 265
2017 First official language - English 52 27 10 4 3 1 3 82 8 951
2017 First official language - French 50 29 14 3 1 1 3 81 4 305

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 20 16 6 5 0 4 71 12 705
2018 First official language - French 51 23 16 4 1 0 5 78 5 267
2017 First official language - English 49 22 14 7 5 0 4 74 12 951
2017 First official language - French 50 22 12 5 3 1 8 79 8 306

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 60 10 6 3 2 7 12 86 7 702
2018 First official language - French 63 15 6 1 0 1 14 91 2 264

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 63 15 8 4 6 2 3 82 10 709
2018 First official language - French 61 15 7 5 2 1 9 85 8 266
2017 First official language - English 71 13 6 4 3 1 3 87 7 949
2017 First official language - French 65 16 8 3 2 0 6 86 6 305

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 70 16 6 3 2 0 3 88 5 707
2018 First official language - French 56 20 9 2 2 1 9 85 5 267
2017 First official language - English 72 17 4 2 1 0 3 92 3 951
2017 First official language - French 65 21 6 2 2 0 4 90 5 307

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 22 11 6 8 0 2 74 15 709
2018 First official language - French 45 22 15 8 4 0 6 72 12 267
2017 First official language - English 57 19 11 5 6 0 2 78 11 949
2017 First official language - French 55 21 13 5 4 0 2 78 9 305

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 41 4 2 0 1 0 52 94 2 704
2018 First official language - French 37 8 3 0 0 1 50 92 2 265
2017 First official language - English 45 5 1 1 0 0 47 95 2 943
2017 First official language - French 50 8 2 1 1 0 37 93 4 306

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 20 14 8 5 1 9 70 14 710
2018 First official language - French 49 15 8 4 1 1 21 83 7 266
2017 First official language - English 47 22 11 7 4 1 9 76 12 950
2017 First official language - French 64 13 8 2 1 0 12 87 3 306

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 19 17 13 24 1 1 45 38 709
2018 First official language - French 25 20 18 17 18 0 2 46 36 267
2017 First official language - English 27 20 17 14 21 0 1 48 35 951
2017 First official language - French 26 18 19 16 18 0 2 45 35 307

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 49 27 11 5 4 1 3 79 10 707
2018 First official language - French 47 23 17 4 4 0 5 74 9 267
2017 First official language - English 49 29 10 4 3 1 3 82 8 951
2017 First official language - French 50 24 14 5 3 0 4 77 9 307

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 30 35 12 7 0 0 46 20 702
2018 First official language - French 21 31 31 12 4 0 0 52 16 267
2017 First official language - English 17 35 30 11 6 1 0 52 17 950
2017 First official language - French 14 34 35 11 5 0 1 48 17 307

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 18 38 20 11 0 1 32 29 704
2018 First official language - French 7 16 32 25 19 0 1 44 23 267
2017 First official language - English 11 15 36 24 13 0 0 38 26 950
2017 First official language - French 7 15 30 28 19 0 0 47 22 305

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 30 21 13 13 5 1 49 28 704
2018 First official language - French 17 31 22 13 7 8 1 53 22 265
2017 First official language - English 15 28 21 13 15 7 1 47 30 952
2017 First official language - French 11 29 28 13 11 6 1 44 26 307

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 22 20 19 18 3 2 41 38 704
2018 First official language - French 14 33 21 15 12 3 2 50 28 266
2017 First official language - English 16 28 19 16 16 4 2 46 35 953
2017 First official language - French 11 34 22 16 12 3 2 48 29 307
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 53 18 7 2 2 14 3 64 36 701
2018 First official language - French 61 18 4 1 0 10 4 72 28 264
2017 First official language - English 44 22 9 4 3 17 2 54 46 948
2017 First official language - French 44 22 13 4 3 12 1 51 49 306

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 24 176
2018 First official language - French 13 49
2017 First official language - English 30 347
2017 First official language - French 15 128

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 38 174
2018 First official language - French 40 53
2017 First official language - English 32 347
2017 First official language - French 53 128

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 24 168
2018 First official language - French 17 49
2017 First official language - English 13 347
2017 First official language - French 18 128

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 32 177
2018 First official language - French 30 53
2017 First official language - English 40 347
2017 First official language - French 37 128

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 First official language - English 2 162
2018 First official language - French 5 48
2017 First official language - English 2 347
2017 First official language - French 2 128

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 27 172
2018 First official language - French 13 49

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 36 171
2018 First official language - French 42 54
2017 First official language - English 32 347
2017 First official language - French 28 128

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 First official language - English 12 60 9 9 1 9 166
2018 First official language - French 2 76 6 0 6 10 51
2017 First official language - English 15 67 11 4 2 2 327
2017 First official language - French 10 67 8 4 1 10 121

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 64 36 198
2018 First official language - French 82 18 63

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 24 17 8 16 1 16 50 29 205
2018 First official language - French 9 28 13 16 13 3 17 47 37 64
2017 First official language - English 18 29 14 15 11 3 11 53 31 356
2017 First official language - French 7 33 17 13 14 2 14 48 32 128

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 14 15 14 12 14 5 26 43 37 204
2018 First official language - French 8 32 11 11 9 4 25 56 28 64
2017 First official language - English 13 22 15 12 12 6 21 47 33 355
2017 First official language - French 11 21 14 18 16 4 15 41 42 129

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 52 9 4 2 4 6 24 87 8 686
2018 First official language - French 55 8 2 1 1 6 27 94 3 254
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