2018 Public Service Employee Survey Results for Statistical Survey Operations by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	30	46	9	12	3	0	76	15	324
2018	Term	40	45	5	7	2	0	85	10	643
2018	Student	50	50	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	31	45	9	10	6	0	76	15	431
2017	Term	40	41	7	9	3	0	81	12	776
2017	Casual	26	32	28	7	7	0	57	15	15
2017	Student	47	41	0	6	6	0	88	12	17
2014	Indeterminate (permanent)	27	47	10	11	4	0	75	15	417
2014	Term	36	41	9	11	3	0	77	14	562
2014	Casual	32	37	3	12	13	3	71	25	28
2014	Student	43	52	5	0	0	0	95	0	21
2011	Indeterminate (permanent)	39	42	8	8	2	0	82	10	493
2011	Term	48	37	4	7	3	0	86	10	640
2011	Casual	43	34	9	9	6	0	77	14	35
2011	Student	60	34	0	6	0	0	94	6	35

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	31	37	20	6	6	0	0	68	12	326
2018	Term	27	34	20	10	8	0	0	62	18	643
2018	Student	8	17	42	17	17	0	0	25	33	12
2017	Indeterminate (permanent)	36	34	17	7	4	0	1	71	11	431
2017	Term	32	33	20	7	7	0	0	66	14	778
2017	Casual	33	33	15	6	13	0	0	66	20	15
2017	Student	12	59	12	18	0	0	0	71	18	17
2014	Indeterminate (permanent)	37	33	17	8	5	0	0	70	13	415
2014	Term	34	29	22	8	6	0	0	63	14	561
2014	Casual	26	37	22	3	12	0	0	63	15	28
2014	Student	14	19	43	14	10	0	0	33	24	21
2011	Indeterminate (permanent)	39	34	15	7	4	0	1	74	11	496
2011	Term	37	32	17	8	6	1	1	69	14	640
2011	Casual	20	31	31	6	11	0	0	51	17	35
2011	Student	14	34	31	17	3	0	0	49	20	35

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	43	35	12	6	3	0	0	79	9	326
2018	Term	39	32	13	9	7	0	0	71	16	643
2018	Student	33	33	33	0	0	0	0	67	0	12
2017	Indeterminate (permanent)	45	32	12	7	4	0	0	78	11	431
2017	Term	44	31	12	7	5	0	0	75	12	778
2017	Casual	45	27	13	7	7	0	0	72	15	15
2017	Student	41	47	6	0	6	0	0	88	6	17
2014	Indeterminate (permanent)	48	32	10	4	5	0	1	81	9	415
2014	Term	40	33	14	7	5	0	0	73	13	561
2014	Casual	37	41	10	3	9	0	0	79	12	28
2014	Student	25	40	20	10	0	5	0	68	11	20
2011	Indeterminate (permanent)	49	31	11	5	3	0	0	81	8	493
2011	Term	40	36	10	7	7	0	0	76	14	640
2011	Casual	43	29	11	3	14	0	0	71	17	35
2011	Student	26	31	23	14	3	0	3	59	18	35

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	29	17	15	12	1	1	54	28	326
2018	Term	29	32	15	10	12	1	1	63	23	643
2018	Student	42	33	8	8	0	0	8	82	9	12
2017	Indeterminate (permanent)	26	28	20	12	12	0	2	56	24	431
2017	Term	30	30	15	12	11	0	1	61	23	777
2017	Casual	27	21	20	13	13	0	6	51	29	15
2017	Student	47	29	12	6	0	0	6	81	6	17
2014	Indeterminate (permanent)	25	35	14	14	11	0	2	60	26	414
2014	Term	32	29	16	12	9	1	1	63	21	561
2014	Casual	15	39	15	6	13	12	0	61	22	28
2014	Student	33	43	10	14	0	0	0	76	14	21
2011	Indeterminate (permanent)	31	34	15	12	9	0	1	65	20	495
2011	Term	31	33	17	10	6	1	3	66	17	639
2011	Casual	23	26	29	17	3	0	3	50	21	35
2011	Student	31	37	14	6	3	0	9	75	9	35

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	39	16	8	5	1	71	13	325
2018	Term	29	38	16	9	8	0	67	17	644
2018	Student	8	42	42	8	0	0	50	8	12
2017	Indeterminate (permanent)	34	41	12	7	6	0	75	13	432
2017	Term	29	40	14	10	7	0	69	17	778
2017	Casual	20	45	15	13	7	0	65	21	15
2017	Student	24	53	18	6	0	0	76	6	17
2014	Indeterminate (permanent)	30	45	15	5	4	0	75	9	415
2014	Term	30	40	15	8	7	0	70	15	560
2014	Casual	23	39	22	12	3	0	63	15	28
2014	Student	5	62	19	14	0	0	67	14	21
2011	Indeterminate (permanent)	39	41	11	6	4	0	79	10	496
2011	Term	32	43	13	6	5	0	75	11	642
2011	Casual	23	34	20	6	17	0	57	23	35
2011	Student	6	49	37	6	3	0	54	9	35

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	18	31	16	19	16	0	49	35	325
2018	Term	21	28	17	16	17	1	49	34	643
2018	Student	0	75	17	0	0	8	82	0	12
2017	Indeterminate (permanent)	17	32	18	18	15	0	49	34	431
2017	Term	18	35	15	16	15	0	54	31	778
2017	Casual	13	27	20	27	13	0	40	40	15
2017	Student	41	41	6	6	6	0	82	12	17
2014	Indeterminate (permanent)	17	37	18	17	12	0	53	29	415
2014	Term	23	35	15	13	14	0	58	27	562
2014	Casual	15	19	24	23	18	0	34	42	28
2014	Student	19	57	10	10	5	0	76	14	21
2011	Indeterminate (permanent)	22	33	21	14	11	0	54	25	496
2011	Term	23	37	16	14	9	1	61	23	640
2011	Casual	17	40	23	9	11	0	57	20	35
2011	Student	20	37	31	11	0	0	57	11	35

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	43	11	8	3	0	77	12	324
2018	Term	39	39	11	8	3	1	78	11	643
2018	Student	33	50	8	8	0	0	83	8	12
2017	Indeterminate (permanent)	39	43	9	6	3	1	82	9	431
2017	Term	41	40	8	7	3	0	81	11	777
2017	Casual	21	45	7	12	15	0	66	27	15
2017	Student	18	59	6	18	0	0	76	18	17

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	42	40	9	5	3	0	82	8	324
2018	Term	46	34	9	6	3	1	81	10	643
2018	Student	33	50	8	0	0	8	91	0	12
2017	Indeterminate (permanent)	45	37	11	5	1	0	82	7	431
2017	Term	46	36	10	4	4	0	82	8	777
2017	Casual	33	39	21	0	0	7	78	0	15
2017	Student	47	24	12	12	6	0	71	18	17
2014	Indeterminate (permanent)	44	42	7	5	2	0	86	7	416
2014	Term	44	39	8	5	3	0	84	8	562
2014	Casual	20	44	20	6	10	0	64	16	28
2014	Student	29	52	10	10	0	0	81	10	21
2011	Indeterminate (permanent)	49	36	9	4	2	0	85	6	496
2011	Term	44	40	9	3	2	1	86	6	642
2011	Casual	41	41	6	6	3	3	85	9	34
2011	Student	40	43	9	9	0	0	83	9	35

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	33	18	17	16	49	33	326
2018	Term	19	33	19	13	16	52	29	643
2018	Student	17	42	42	0	0	58	0	12
2017	Indeterminate (permanent)	17	33	20	17	13	50	30	432
2017	Term	21	34	18	14	14	54	27	778
2017	Casual	7	26	21	26	21	33	46	15
2017	Student	24	29	41	6	0	53	6	17

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	55	32	8	3	2	87	5	326
2018	Term	43	33	15	5	4	76	8	644
2018	Student	17	42	33	8	0	58	8	12
2017	Indeterminate (permanent)	55	32	8	4	1	87	5	432
2017	Term	49	31	12	4	3	80	8	775
2017	Casual	60	20	21	0	0	79	0	15
2017	Student	35	35	24	6	0	71	6	17
2014	Indeterminate (permanent)	64	26	6	1	2	91	3	417
2014	Term	60	25	11	3	2	85	4	562
2014	Casual	51	31	15	3	0	82	3	28
2014	Student	38	33	29	0	0	71	0	21
2011	Indeterminate (permanent)	65	25	7	2	2	90	4	496
2011	Term	52	34	9	2	2	86	4	641
2011	Casual	51	26	9	6	9	77	14	35
2011	Student	26	51	14	6	3	77	9	35

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	9	26	20	18	26	1	1	35	45	324
2018	Term	10	23	23	20	22	1	1	33	43	644
2018	Student	8	8	25	33	17	8	0	18	55	12
2017	Indeterminate (permanent)	12	27	22	18	21	0	1	39	39	432
2017	Term	13	28	17	19	21	1	1	41	41	774
2017	Casual	13	33	27	12	15	0	0	46	27	15
2017	Student	18	29	24	12	12	0	6	50	25	17
2014	Indeterminate (permanent)	8	36	17	20	17	0	1	45	38	417
2014	Term	14	30	19	20	15	1	1	45	36	561
2014	Casual	9	23	10	16	39	0	3	33	57	28
2014	Student	0	19	33	24	19	0	5	20	45	21
2011	Indeterminate (permanent)	14	32	19	18	16	0	0	46	35	496
2011	Term	12	27	24	20	13	2	2	41	34	639
2011	Casual	14	26	20	11	17	6	6	45	32	35
2011	Student	9	17	34	17	17	6	0	27	36	35

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	11	26	19	22	21	0	2	37	44	326
2018	Term	12	22	21	21	22	0	2	35	44	644
2018	Student	0	17	25	33	17	8	0	18	55	12
2017	Indeterminate (permanent)	15	25	21	18	19	1	1	41	38	432
2017	Term	17	25	17	20	19	1	2	43	39	772
2017	Casual	0	32	33	21	15	0	0	32	35	15
2017	Student	24	18	24	29	0	0	6	44	31	17
2014	Indeterminate (permanent)	14	29	25	15	14	0	2	44	31	416
2014	Term	18	24	23	18	15	0	1	43	34	562
2014	Casual	13	12	8	31	33	0	3	25	66	28
2014	Student	5	29	19	24	19	0	5	35	45	21

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	34	22	18	9	0	1	51	27	326
2018	Term	24	34	20	14	7	0	0	59	22	643
2018	Student	8	75	8	0	0	8	0	91	0	12
2017	Indeterminate (permanent)	18	35	22	15	9	0	1	54	24	429
2017	Term	24	40	17	10	9	1	0	64	19	771
2017	Casual	6	40	33	13	7	0	0	46	21	15
2017	Student	29	59	0	12	0	0	0	88	12	17
2014	Indeterminate (permanent)	19	39	17	15	8	1	1	59	23	413
2014	Term	28	34	18	12	5	1	1	63	18	563
2014	Casual	23	31	18	19	3	5	0	57	24	28
2014	Student	24	43	29	5	0	0	0	67	5	21
2011	Indeterminate (permanent)	30	41	14	7	4	0	2	73	12	495
2011	Term	37	40	12	5	3	2	1	80	8	640
2011	Casual	43	11	26	14	3	0	3	56	18	35
2011	Student	43	51	3	3	0	0	0	94	3	35

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	43	15	3	5	0	77	9	325
2018	Term	36	35	15	8	7	0	70	15	643
2018	Student	17	58	8	17	0	0	75	17	12
2017	Indeterminate (permanent)	41	34	15	6	4	0	75	10	431
2017	Term	36	37	14	6	7	0	73	12	774
2017	Casual	26	46	21	0	7	0	72	7	15
2017	Student	29	59	12	0	0	0	88	0	17
2014	Indeterminate (permanent)	42	37	11	5	4	0	79	9	415
2014	Term	40	36	14	7	3	0	75	10	560
2014	Casual	26	41	15	6	12	0	67	18	28
2014	Student	29	38	14	10	5	5	70	15	21
2011	Indeterminate (permanent)	42	38	11	6	3	0	80	9	494
2011	Term	41	38	10	7	3	0	80	10	641
2011	Casual	29	34	20	9	9	0	63	17	35
2011	Student	20	43	29	6	3	0	63	9	35

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	53	25	11	3	1	0	7	85	3	326
2018	Term	59	23	7	2	1	1	7	90	3	644
2018	Student	67	33	0	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	52	27	9	2	0	1	9	88	3	431
2017	Term	59	22	6	2	0	2	8	91	2	776
2017	Casual	54	27	0	7	0	6	6	92	8	15
2017	Student	65	35	0	0	0	0	0	100	0	17
2014	Indeterminate (permanent)	53	27	8	1	1	0	10	89	2	416
2014	Term	53	29	8	1	1	1	8	89	2	560
2014	Casual	62	19	13	3	3	0	0	81	6	28
2014	Student	62	38	0	0	0	0	0	100	0	21
2011	Indeterminate (permanent)	49	26	10	3	2	0	9	83	6	491
2011	Term	50	27	10	2	2	1	8	85	4	642
2011	Casual	43	34	3	0	0	3	17	96	0	35
2011	Student	69	26	0	0	0	0	6	100	0	35

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	8	19	29	25	13	1	5	41	29	324
2018	Term	7	13	22	25	24	3	6	54	22	640
2018	Student	0	0	33	17	25	8	17	56	0	12
2017	Indeterminate (permanent)	6	14	31	23	18	3	5	45	21	430
2017	Term	4	9	27	26	26	2	6	56	15	775
2017	Casual	15	12	22	33	12	0	6	48	29	15
2017	Student	0	6	35	29	24	6	0	56	6	17
2014	Indeterminate (permanent)	5	13	32	28	16	1	6	47	19	417
2014	Term	5	15	27	26	23	1	3	51	21	559
2014	Casual	18	12	13	22	23	3	9	52	34	28
2014	Student	0	10	38	14	38	0	0	52	10	21
2011	Indeterminate (permanent)	6	14	32	25	19	1	3	46	21	493
2011	Term	3	9	27	26	28	2	5	58	13	639
2011	Casual	0	0	26	26	34	0	14	70	0	35
2011	Student	0	6	23	23	34	3	11	67	7	35

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	11	22	25	19	17	3	3	38	35	326
2018	Term	10	17	20	18	28	2	5	49	29	641
2018	Student	0	0	17	17	42	8	17	78	0	12
2017	Indeterminate (permanent)	9	17	27	19	20	4	5	42	28	427
2017	Term	7	12	21	22	28	5	5	55	21	774
2017	Casual	13	13	27	13	20	6	7	38	31	15
2017	Student	0	6	24	24	41	6	0	69	6	17
2014	Indeterminate (permanent)	8	13	28	23	19	2	6	46	23	415
2014	Term	10	16	21	20	29	2	3	51	27	559
2014	Casual	6	15	28	21	18	3	9	45	24	28
2014	Student	10	24	19	24	19	0	5	45	35	21
2011	Indeterminate (permanent)	7	19	26	19	23	2	4	46	27	493
2011	Term	5	9	22	22	32	5	5	60	16	638
2011	Casual	6	9	29	17	26	3	11	50	17	35
2011	Student	3	9	14	20	49	0	6	73	12	35

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	11	22	26	15	12	4	9	31	38	324
2018	Term	9	11	19	21	23	5	11	52	24	637
2018	Student	0	0	8	33	33	17	8	89	0	12
2017	Indeterminate (permanent)	9	15	28	19	13	4	11	38	29	430
2017	Term	5	11	18	20	26	6	13	57	20	773
2017	Casual	7	8	37	8	13	7	21	29	20	14
2017	Student	6	12	6	24	35	12	6	71	21	17
2014	Indeterminate (permanent)	8	14	28	21	15	5	10	42	25	416
2014	Term	7	14	18	21	26	6	9	55	25	561
2014	Casual	15	3	21	26	20	6	9	54	21	28
2014	Student	0	10	5	20	45	15	5	81	13	20
2011	Indeterminate (permanent)	8	14	23	19	22	6	9	48	25	493
2011	Term	5	9	18	18	26	10	14	58	19	639
2011	Casual	0	11	9	20	34	3	23	73	15	35
2011	Student	3	6	14	11	46	3	17	71	11	35

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	5	10	24	32	24	1	4	59	16	325
2018	Term	3	8	19	23	35	2	10	66	13	641
2018	Student	0	0	17	25	50	0	8	82	0	12
2017	Indeterminate (permanent)	4	7	23	30	26	3	6	62	12	429
2017	Term	2	5	15	30	34	3	11	75	8	770
2017	Casual	0	0	36	28	30	0	7	62	0	14
2017	Student	0	0	6	29	53	6	6	93	0	17
2014	Indeterminate (permanent)	3	7	24	40	19	1	6	64	11	417
2014	Term	3	7	18	29	33	2	7	69	11	561
2014	Casual	3	3	21	47	8	3	14	67	8	28
2014	Student	0	0	33	29	24	10	5	61	0	21
2011	Indeterminate (permanent)	5	9	25	30	25	1	4	59	15	493
2011	Term	2	5	16	26	37	4	10	73	9	640
2011	Casual	0	0	20	29	34	3	14	76	0	35
2011	Student	0	6	6	29	43	3	14	86	7	35

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	7	19	27	23	17	0	7	43	28	324
2018	Term	7	10	19	20	33	2	8	59	19	640
2018	Student	0	0	0	42	33	17	8	100	0	12
2017	Indeterminate (permanent)	6	14	23	23	25	2	7	53	22	429
2017	Term	4	7	18	23	33	3	11	66	13	774
2017	Casual	7	7	20	20	34	6	6	61	17	15
2017	Student	6	12	0	24	53	6	0	81	19	17
2014	Indeterminate (permanent)	7	12	24	28	21	1	9	53	21	417
2014	Term	5	11	22	22	32	1	7	59	17	559
2014	Casual	0	15	26	25	21	0	12	52	18	27
2014	Student	0	0	29	38	24	5	5	68	0	21
2011	Indeterminate (permanent)	3	12	24	24	28	1	8	58	16	493
2011	Term	3	4	18	22	35	5	13	69	9	640
2011	Casual	0	14	11	23	31	0	20	68	18	35
2011	Student	0	6	0	14	63	0	17	93	7	35

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	13	18	21	19	19	2	7	42	34	325
2018	Term	15	16	21	15	20	7	7	40	36	642
2018	Student	8	0	25	33	8	8	17	56	11	12
2017	Indeterminate (permanent)	11	12	21	22	20	6	8	48	27	431
2017	Term	8	11	21	18	27	7	8	52	23	772
2017	Casual	13	15	21	12	27	6	6	44	32	15
2017	Student	0	12	18	6	41	12	12	62	15	17
2014	Indeterminate (permanent)	8	12	20	22	21	7	10	51	25	416
2014	Term	9	16	16	15	28	7	7	51	30	561
2014	Casual	15	12	44	3	8	12	6	14	33	28
2014	Student	5	19	24	29	10	14	0	44	28	21
2011	Indeterminate (permanent)	11	13	22	19	24	4	6	48	27	493
2011	Term	6	11	21	17	26	12	8	53	21	638
2011	Casual	6	9	26	20	23	6	11	52	17	35
2011	Student	3	9	14	17	37	11	9	68	14	35

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	20	29	18	13	3	6	33	35	326
2018	Term	11	19	20	19	21	3	6	44	34	642
2018	Student	8	25	17	25	17	0	8	45	36	12
2017	Indeterminate (permanent)	11	14	26	20	18	5	7	42	28	431
2017	Term	7	12	24	19	26	3	9	51	22	774
2017	Casual	15	20	21	13	26	0	6	42	36	15
2017	Student	6	0	29	24	29	6	6	60	7	17
2014	Indeterminate (permanent)	8	13	29	20	16	4	9	42	24	417
2014	Term	9	13	28	18	23	4	6	45	24	560
2014	Casual	9	12	37	10	20	6	6	34	23	28
2014	Student	0	10	14	19	38	14	5	71	12	21

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	9	24	22	17	12	7	9	39	35	325
2018	Term	14	20	22	14	11	11	7	43	30	649
2018	Student	8	25	17	0	0	25	25	67	0	12
2017	Indeterminate (permanent)	16	22	21	14	12	7	7	45	31	431
2017	Term	20	24	18	10	10	9	8	53	25	777
2017	Casual	7	38	13	13	22	0	6	48	38	15
2017	Student	29	24	18	12	6	6	6	60	20	17
2014	Indeterminate (permanent)	18	28	18	13	8	7	9	54	25	423
2014	Term	24	26	18	10	7	7	8	59	20	565
2014	Casual	3	36	21	15	6	12	6	48	26	28
2014	Student	27	36	18	0	0	9	9	78	0	22

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	22	28	12	15	17	3	2	53	34	323
2018	Term	34	24	13	11	12	3	1	61	25	652
2018	Student	58	42	0	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	29	27	13	15	11	4	2	59	27	432
2017	Term	37	27	12	11	9	3	1	66	21	778
2017	Casual	14	36	20	7	24	0	0	50	30	14
2017	Student	65	18	6	12	0	0	0	82	12	17
2014	Indeterminate (permanent)	30	30	14	11	9	2	3	63	22	420
2014	Term	40	24	13	11	7	4	1	67	19	563
2014	Casual	15	35	22	10	6	12	0	57	18	28
2014	Student	59	18	14	0	0	9	0	85	0	22

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	6	18	16	23	15	20	3	31	49	323
2018	Term	11	19	15	17	16	20	2	38	43	653
2018	Student	0	18	0	9	0	73	0	67	33	11
2017	Indeterminate (permanent)	8	20	17	17	13	21	3	37	40	432
2017	Term	11	21	16	15	13	23	3	42	37	776
2017	Casual	6	20	20	13	29	12	0	29	49	15
2017	Student	18	35	12	12	6	18	0	64	21	17
2014	Indeterminate (permanent)	9	17	19	19	12	22	2	34	41	421
2014	Term	11	16	19	17	13	22	2	36	38	564
2014	Casual	9	21	16	10	13	32	0	44	33	28
2014	Student	32	23	14	18	0	14	0	63	21	22

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	44	12	10	2	2	3	75	13	325
2018	Term	38	36	10	9	5	2	1	76	14	654
2018	Student	50	50	0	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	33	39	11	8	4	3	2	76	13	432
2017	Term	40	37	9	8	4	1	1	79	12	778
2017	Casual	12	61	13	13	0	0	0	73	13	15
2017	Student	53	29	12	6	0	0	0	82	6	17
2014	Indeterminate (permanent)	35	38	13	9	2	1	2	75	11	420
2014	Term	39	37	12	7	3	1	1	77	11	565
2014	Casual	6	51	18	13	5	3	3	61	19	28
2014	Student	59	32	9	0	0	0	0	91	0	22

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	33	25	10	5	5	4	55	17	325
2018	Term	20	31	25	8	7	6	4	56	16	654
2018	Student	8	25	42	0	0	8	17	44	0	12

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	38	8	11	9	0	0	73	20	326
2018	Term	39	35	11	8	7	0	0	74	15	654
2018	Student	17	58	8	8	0	8	0	82	9	12
2017	Indeterminate (permanent)	38	33	13	11	5	0	0	71	17	433
2017	Term	41	32	10	9	7	0	0	73	16	778
2017	Casual	45	20	7	13	15	0	0	65	28	15
2017	Student	35	41	6	6	12	0	0	76	18	17
2014	Indeterminate (permanent)	38	39	11	6	6	0	0	77	12	420
2014	Term	48	30	9	8	5	0	0	78	13	563
2014	Casual	32	49	6	6	6	0	0	81	13	28
2014	Student	32	45	5	18	0	0	0	77	18	22
2011	Indeterminate (permanent)	37	35	12	10	6	0	0	72	16	495
2011	Term	41	37	8	7	6	0	0	79	13	641
2011	Casual	43	20	17	14	6	0	0	63	20	35
2011	Student	31	37	9	17	3	0	3	71	21	35

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	34	10	12	8	2	1	69	21	325
2018	Term	39	27	14	8	6	3	2	70	15	654
2018	Student	42	17	0	0	0	33	8	100	0	12
2017	Indeterminate (permanent)	35	30	16	8	5	3	2	69	14	433
2017	Term	41	29	13	7	5	4	1	74	12	778
2017	Casual	32	34	21	7	6	0	0	66	13	15
2017	Student	35	35	18	6	6	0	0	71	12	17
2014	Indeterminate (permanent)	37	32	15	7	5	2	2	72	12	421
2014	Term	42	30	13	8	5	1	1	74	13	563
2014	Casual	27	28	19	6	9	9	3	61	17	28
2014	Student	32	41	18	5	0	5	0	76	5	22
2011	Indeterminate (permanent)	41	31	12	8	6	1	0	73	15	494
2011	Term	41	30	12	6	4	5	1	76	11	641
2011	Casual	34	31	14	9	3	6	3	72	13	35
2011	Student	26	51	6	3	0	11	3	90	3	35

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	34	11	12	9	1	0	68	21	325
2018	Term	36	34	13	9	5	1	1	72	15	654
2018	Student	33	58	0	8	0	0	0	92	8	12
2017	Indeterminate (permanent)	34	37	12	11	5	1	1	71	16	433
2017	Term	38	35	10	10	5	1	1	74	16	777
2017	Casual	39	26	22	6	7	0	0	65	13	15
2017	Student	35	41	12	12	0	0	0	76	12	17
2014	Indeterminate (permanent)	36	39	9	11	4	0	1	76	15	423
2014	Term	42	36	11	7	4	0	0	78	11	564
2014	Casual	31	36	13	13	0	6	0	71	14	27
2014	Student	27	55	5	9	0	5	0	86	10	22
2011	Indeterminate (permanent)	39	33	9	13	6	1	0	73	19	494
2011	Term	40	36	10	9	4	0	0	77	14	640
2011	Casual	31	31	17	14	0	6	0	67	15	35
2011	Student	26	46	17	9	0	3	0	74	9	35

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	37	27	14	9	10	3	1	66	19	324
2018	Term	37	30	16	7	7	3	0	70	14	653
2018	Student	50	42	8	0	0	0	0	92	0	12
2017	Indeterminate (permanent)	37	28	18	7	8	2	1	66	15	429
2017	Term	38	28	16	8	6	3	1	69	14	779
2017	Casual	21	36	36	0	8	0	0	57	8	14
2017	Student	47	35	12	0	6	0	0	82	6	17

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	36	30	12	12	10	0	0	66	22	326
2018	Term	39	31	14	10	6	0	0	70	16	653
2018	Student	42	58	0	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	36	32	16	10	6	0	1	68	16	432
2017	Term	38	32	15	7	7	1	0	71	14	779
2017	Casual	20	39	15	27	0	0	0	59	27	15
2017	Student	47	29	6	12	6	0	0	76	18	17
2014	Indeterminate (permanent)	43	32	12	6	6	1	0	75	13	422
2014	Term	47	28	12	8	6	0	0	74	14	563
2014	Casual	36	30	21	10	3	0	0	66	13	28
2014	Student	36	41	14	9	0	0	0	77	9	22

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	6	34	20	6	27	3	3	43	35	33
2018	Term	8	38	31	11	11	2	0	46	22	66
2017	Indeterminate (permanent)	8	41	5	16	19	4	8	55	40	42
2017	Term	17	34	14	20	12	1	1	52	33	69
2014	Indeterminate (permanent)	17	29	32	14	7	0	2	47	21	52
2014	Term	11	28	20	28	11	3	0	40	40	60

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	15	27	22	12	12	11	1	48	28	321
2018	Term	24	27	16	11	10	10	1	58	24	647
2018	Student	42	25	8	0	0	25	0	89	0	12
2017	Indeterminate (permanent)	22	28	18	9	10	11	2	58	22	431
2017	Term	29	30	13	10	8	9	1	65	21	773
2017	Casual	20	33	27	13	7	0	0	52	21	15
2017	Student	53	24	6	6	0	12	0	87	7	17
2014	Indeterminate (permanent)	26	27	15	11	8	13	1	61	22	414
2014	Term	32	30	16	8	6	7	0	67	16	557
2014	Casual	18	26	23	14	7	12	0	50	24	27
2014	Student	14	32	23	5	0	27	0	63	6	22
2011	Indeterminate (permanent)	21	26	16	11	10	14	2	56	25	496
2011	Term	28	29	15	8	6	13	1	66	16	635
2011	Casual	33	21	27	9	6	3	0	56	16	33
2011	Student	29	29	17	3	6	11	6	69	10	35

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	26	23	18	15	2	0	43	34	322
2018	Term	24	29	18	15	11	2	0	55	27	647
2018	Student	8	75	8	0	0	8	0	91	0	12
2017	Indeterminate (permanent)	20	29	19	16	13	3	1	50	30	429
2017	Term	27	32	14	13	10	2	1	62	24	773
2017	Casual	27	24	22	13	13	0	0	51	27	15
2017	Student	41	35	12	6	0	6	0	81	6	17
2014	Indeterminate (permanent)	25	28	21	12	11	3	1	55	24	416
2014	Term	29	32	15	12	7	4	1	64	20	557
2014	Casual	17	40	19	15	3	5	0	61	19	28
2014	Student	14	41	14	18	5	5	5	60	25	22
2011	Indeterminate (permanent)	22	34	18	13	10	2	1	58	24	496
2011	Term	31	32	16	10	6	4	0	66	17	637
2011	Casual	52	15	21	9	3	0	0	67	12	33
2011	Student	34	31	11	14	6	3	0	68	21	35

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	10	24	23	21	16	6	0	37	39	322
2018	Term	18	25	20	18	11	8	0	47	32	648
2018	Student	8	33	17	17	0	25	0	56	22	12
2017	Indeterminate (permanent)	14	29	21	17	10	8	0	46	31	431
2017	Term	18	33	17	13	10	8	1	56	25	774
2017	Casual	13	46	7	13	13	6	0	64	29	15
2017	Student	41	18	24	6	0	12	0	67	7	17
2014	Indeterminate (permanent)	13	32	22	13	11	8	0	49	27	420
2014	Term	17	34	20	14	6	9	0	56	21	561
2014	Casual	12	23	35	10	3	17	0	42	15	28
2014	Student	5	27	18	27	0	23	0	41	35	22
2011	Indeterminate (permanent)	16	29	22	15	11	7	0	48	28	495
2011	Term	23	27	18	13	8	11	0	56	24	638
2011	Casual	26	24	21	9	3	18	0	61	14	34
2011	Student	14	31	20	11	3	17	3	57	18	35

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	10	25	18	23	20	4	37	45	320
2018	Term	17	25	18	19	16	4	44	37	647
2018	Student	8	33	42	8	0	8	45	9	12
2017	Indeterminate (permanent)	12	26	17	20	16	7	42	40	431
2017	Term	19	31	16	15	15	5	52	31	775
2017	Casual	21	26	7	13	21	12	53	39	15
2017	Student	41	29	6	6	12	6	75	19	17
2014	Indeterminate (permanent)	14	31	17	18	13	6	48	33	419
2014	Term	19	31	16	19	9	5	52	30	562
2014	Casual	12	28	31	18	6	5	42	26	28
2014	Student	18	18	18	18	9	18	44	33	22
2011	Indeterminate (permanent)	15	31	16	20	14	4	48	36	495
2011	Term	19	36	13	18	8	5	58	27	638
2011	Casual	24	35	15	18	3	6	63	22	34
2011	Student	20	34	14	14	11	6	58	27	35

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	15	37	24	15	9	1	0	52	24	325
2018	Term	25	37	17	12	8	1	1	63	20	652
2018	Student	17	67	17	0	0	0	0	83	0	12
2017	Indeterminate (permanent)	18	41	18	16	5	2	1	60	21	432
2017	Term	27	38	16	11	6	1	1	66	17	774
2017	Casual	26	33	13	7	21	0	0	59	28	15
2017	Student	41	35	12	0	6	6	0	81	6	17
2014	Indeterminate (permanent)	21	40	20	9	7	2	1	64	16	422
2014	Term	31	40	13	9	6	1	0	72	15	569
2014	Casual	5	47	13	21	9	5	0	55	32	28
2014	Student	27	64	5	5	0	0	0	91	5	22
2011	Indeterminate (permanent)	26	36	19	11	6	1	0	63	18	494
2011	Term	34	37	15	8	4	2	0	72	13	641
2011	Casual	34	26	26	11	0	3	0	62	12	35
2011	Student	46	37	11	3	3	0	0	83	6	35

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	22	33	17	13	10	3	2	58	24	326
2018	Term	27	33	14	11	9	5	2	64	21	652
2018	Student	33	33	17	8	0	8	0	73	9	12
2017	Indeterminate (permanent)	25	35	15	12	7	4	2	64	20	432
2017	Term	32	32	12	10	8	4	2	68	19	777
2017	Casual	28	44	15	0	13	0	0	72	13	15
2017	Student	41	18	12	12	12	6	0	63	25	17
2014	Indeterminate (permanent)	26	37	15	8	6	5	3	68	15	420
2014	Term	38	28	12	9	7	5	1	70	17	568
2014	Casual	23	32	12	15	10	9	0	61	27	28
2014	Student	27	27	18	18	5	5	0	57	24	22
2011	Indeterminate (permanent)	30	33	11	9	10	4	3	67	21	496
2011	Term	32	36	9	9	5	8	1	74	16	639
2011	Casual	38	25	16	0	9	13	0	71	11	32
2011	Student	31	37	9	9	11	3	0	71	21	35

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	20	29	25	11	11	3	1	52	23	326
2018	Term	26	31	23	8	8	3	1	59	17	652
2018	Student	42	42	0	8	0	8	0	91	9	12

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	13	24	19	19	19	6	1	39	41	326
2018	Term	17	18	15	14	20	14	2	41	40	652
2018	Student	17	50	8	0	0	25	0	89	0	12
2017	Indeterminate (permanent)	13	20	18	16	21	10	2	38	42	433
2017	Term	17	21	14	15	18	13	1	45	38	777
2017	Casual	7	18	27	15	33	0	0	26	48	15
2017	Student	18	24	0	6	12	18	24	70	30	17
2014	Indeterminate (permanent)	14	23	19	16	17	9	2	41	37	423
2014	Term	19	21	17	15	16	10	1	45	35	569
2014	Casual	6	13	26	30	22	3	0	20	54	28
2014	Student	27	27	18	9	14	5	0	57	24	22
2011	Indeterminate (permanent)	14	25	16	17	18	10	1	44	39	492
2011	Term	21	21	18	12	10	17	1	51	27	640
2011	Casual	22	9	16	16	6	31	0	45	32	32
2011	Student	26	26	14	11	9	11	3	60	23	35

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	6	20	22	18	23	10	2	29	45	326
2018	Term	11	16	23	16	22	8	3	31	43	651
2018	Student	8	33	33	0	0	25	0	56	0	12
2017	Indeterminate (permanent)	9	18	22	15	19	12	4	32	41	433
2017	Term	11	17	24	14	19	11	4	34	39	777
2017	Casual	13	33	21	6	21	0	6	49	29	15
2017	Student	35	41	6	12	0	6	0	81	13	17
2014	Indeterminate (permanent)	7	19	23	15	16	13	6	33	38	422
2014	Term	12	16	27	17	16	9	3	32	38	563
2014	Casual	3	21	18	21	24	12	0	28	52	28
2014	Student	18	27	32	14	0	9	0	50	15	22
2011	Indeterminate (permanent)	11	19	24	15	17	9	4	34	38	494
2011	Term	13	18	25	14	13	14	4	37	32	638
2011	Casual	11	29	14	17	9	11	9	50	32	35
2011	Student	20	34	26	6	3	9	3	61	10	35

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	6	13	24	17	29	4	7	22	52	328
2018	Term	10	21	14	18	25	7	5	35	49	654
2018	Student	8	33	17	25	0	8	8	50	30	12
2017	Indeterminate (permanent)	7	17	18	18	26	8	6	28	51	433
2017	Term	10	18	19	16	24	7	5	32	46	777
2017	Casual	7	26	33	7	27	0	0	33	34	15
2017	Student	24	24	12	0	12	12	18	67	17	17
2014	Indeterminate (permanent)	10	18	19	19	21	7	7	32	46	422
2014	Term	12	15	23	17	22	7	4	31	44	568
2014	Casual	6	16	21	18	35	0	3	23	55	28
2014	Student	5	14	27	27	18	0	9	20	50	22
2011	Indeterminate (permanent)	10	22	20	15	21	6	6	36	41	493
2011	Term	13	23	19	14	18	9	5	41	37	639
2011	Casual	14	17	14	17	17	11	9	39	43	35
2011	Student	6	37	9	6	20	14	9	56	33	35

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	4	19	23	25	21	8	1	25	50	327
2018	Term	9	17	25	22	17	8	2	28	44	654
2018	Student	8	8	17	25	8	33	0	25	50	12
2017	Indeterminate (permanent)	7	22	21	21	19	8	2	32	44	433
2017	Term	8	23	23	18	19	8	2	34	40	778
2017	Casual	0	33	27	18	22	0	0	33	40	15
2017	Student	18	24	24	6	0	24	6	58	8	17

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	30	19	9	5	8	2	63	15	327
2018	Term	35	29	17	6	5	6	1	70	12	653
2018	Student	58	33	8	0	0	0	0	92	0	12
2017	Indeterminate (permanent)	28	32	18	6	6	7	4	67	13	432
2017	Term	40	27	14	4	5	7	2	74	10	778
2017	Casual	28	30	21	13	7	0	0	59	21	15
2017	Student	35	35	18	6	0	6	0	75	6	17
2014	Indeterminate (permanent)	30	27	18	5	4	12	5	68	11	422
2014	Term	42	31	13	4	4	6	1	78	8	567
2014	Casual	23	18	19	15	3	15	6	53	23	28
2014	Student	68	27	5	0	0	0	0	95	0	22

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	22	34	19	12	8	5	0	59	21	328
2018	Term	32	34	15	8	6	4	0	69	15	654
2018	Student	42	50	8	0	0	0	0	92	0	12
2017	Indeterminate (permanent)	28	39	15	8	5	4	1	71	13	433
2017	Term	38	33	13	7	5	3	1	73	13	775
2017	Casual	41	24	20	7	7	0	0	66	15	15
2017	Student	71	24	0	6	0	0	0	94	6	17
2014	Indeterminate (permanent)	27	36	17	8	3	9	1	70	12	422
2014	Term	39	35	13	6	3	4	0	77	9	567
2014	Casual	13	38	16	10	6	17	0	62	19	28
2014	Student	55	32	9	5	0	0	0	86	5	22
2011	Indeterminate (permanent)	28	32	18	9	5	6	1	65	16	495
2011	Term	41	32	10	8	4	4	0	77	12	640
2011	Casual	38	29	21	9	3	0	0	68	12	34
2011	Student	43	34	9	9	6	0	0	77	14	35

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	38	15	12	7	0	0	66	19	328
2018	Term	41	34	11	8	6	1	0	76	14	654
2018	Student	58	42	0	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	36	37	11	9	6	0	1	73	16	432
2017	Term	46	32	9	7	4	0	0	79	11	777
2017	Casual	34	36	14	8	8	0	0	70	16	14
2017	Student	59	35	6	0	0	0	0	94	0	17
2014	Indeterminate (permanent)	39	38	11	7	4	1	1	77	11	422
2014	Term	49	34	9	3	4	0	0	84	7	565
2014	Casual	23	40	23	10	3	0	0	64	13	28
2014	Student	59	32	5	0	0	5	0	95	0	22
2011	Indeterminate (permanent)	39	38	10	8	5	0	0	77	13	496
2011	Term	52	30	9	5	3	1	0	83	8	640
2011	Casual	68	15	15	3	0	0	0	82	3	34
2011	Student	54	29	14	3	0	0	0	83	3	35

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	30	24	12	14	1	1	49	27	328
2018	Term	29	28	19	12	12	1	0	57	24	654
2018	Student	67	25	8	0	0	0	0	92	0	12
2017	Indeterminate (permanent)	24	32	19	12	12	0	1	56	25	433
2017	Term	31	30	19	9	9	0	1	62	19	777
2017	Casual	21	32	40	0	7	0	0	52	7	15
2017	Student	53	41	0	6	0	0	0	94	6	17
2014	Indeterminate (permanent)	24	32	20	11	11	2	1	57	22	422
2014	Term	33	32	18	11	6	1	0	65	17	568
2014	Casual	12	18	51	10	6	3	0	31	16	28
2014	Student	45	41	5	5	5	0	0	86	9	22
2011	Indeterminate (permanent)	25	32	19	13	8	1	1	59	22	496
2011	Term	36	34	15	9	5	1	0	71	14	638
2011	Casual	29	26	24	12	6	0	3	58	18	34
2011	Student	31	40	20	3	3	3	0	74	6	35

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	32	25	13	11	0	0	51	24	328
2018	Term	28	31	18	12	9	1	0	60	22	654
2018	Student	42	50	8	0	0	0	0	92	0	12
2017	Indeterminate (permanent)	23	36	18	13	8	0	1	60	22	432
2017	Term	32	34	15	10	8	0	0	66	18	777
2017	Casual	21	44	21	0	15	0	0	65	15	15
2017	Student	47	47	0	6	0	0	0	94	6	17
2014	Indeterminate (permanent)	26	35	21	9	8	1	1	62	17	422
2014	Term	34	33	16	11	5	1	0	67	16	566
2014	Casual	12	34	35	13	3	3	0	47	16	28
2014	Student	36	36	18	5	0	5	0	76	5	22
2011	Indeterminate (permanent)	27	36	17	12	7	1	0	64	19	494
2011	Term	35	38	14	8	4	0	0	73	12	639
2011	Casual	32	29	29	6	3	0	0	62	9	34
2011	Student	37	37	17	3	3	3	0	76	6	35

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	18	22	19	16	15	7	3	44	34	328
2018	Term	18	15	20	17	20	7	2	37	41	652
2018	Student	17	8	25	17	0	25	8	38	25	12
2017	Indeterminate (permanent)	21	20	21	15	14	7	3	45	32	432
2017	Term	20	15	23	14	19	7	1	39	36	776
2017	Casual	27	27	7	20	7	12	0	61	31	15
2017	Student	35	12	12	18	0	24	0	62	23	17
2014	Indeterminate (permanent)	23	23	19	11	15	7	3	50	29	422
2014	Term	18	18	22	15	16	9	2	41	34	567
2014	Casual	9	10	30	15	21	6	10	22	43	28
2014	Student	18	18	23	14	5	18	5	47	24	22
2011	Indeterminate (permanent)	26	22	15	11	14	10	2	55	28	495
2011	Term	19	21	21	13	13	11	2	46	30	639
2011	Casual	29	21	15	15	12	6	3	55	29	34
2011	Student	23	23	11	9	9	20	6	62	23	35

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Indeterminate (permanent)	19	51	30	320
2018	Term	27	42	32	637
2018	Student	67	8	25	12
2017	Indeterminate (permanent)	15	53	32	431
2017	Term	20	44	36	773
2017	Casual	13	52	34	15
2017	Student	65	24	12	17
2014	Indeterminate (permanent)	18	53	28	419
2014	Term	26	43	31	562
2014	Casual	29	37	34	27
2014	Student	62	14	24	21
2011	Indeterminate (permanent)	15	58	26	495
2011	Term	27	42	31	640
2011	Casual	31	40	29	35
2011	Student	40	17	43	35

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Indeterminate (permanent)	57	7	19	5	2	11	62
2018	Term	13	10	38	21	7	12	172
2017	Indeterminate (permanent)	58	9	23	2	0	9	60
2017	Term	14	6	34	24	4	17	156
2017	Student	0	0	9	0	91	0	11
2014	Indeterminate (permanent)	51	11	12	14	9999	13	72
2014	Term	13	10	23	36	9999	18	140
2014	Student	0	0	9	36	9999	55	11
2011	Indeterminate (permanent)	57	7	11	9	9999	16	75
2011	Term	12	11	24	32	9999	21	169
2011	Casual	18	0	27	18	9999	36	11
2011	Student	7	0	14	21	9999	57	14

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	20	80	328
2018	Term	21	79	650

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	30	53
2018	Term	35	123

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	70	62
2018	Term	65	132

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Term	6	119

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	52
2018	Term	0	118

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	58	58
2018	Term	39	123

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	56	59
2018	Term	44	125

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	40	56
2018	Term	39	120

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	40	57
2018	Term	28	120

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	41	54
2018	Term	39	126

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	29	55
2018	Term	20	121

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	58	58
2018	Term	50	126

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	31	51
2018	Term	32	123

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Term	3	118

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	51
2018	Term	25	125

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	34	53
2018	Term	26	120

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	51	58
2018	Term	47	124

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	40	54
2018	Term	33	122

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	21	52
2018	Term	10	120

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	61	60
2018	Term	51	127

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	16	54
2018	Term	24	121

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Term	8	119

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	27	53
2018	Term	22	121

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	50
2018	Term	12	119

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Term	10	120

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	33	51
2018	Term	18	118

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	52
2018	Term	9	117

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	40	52
2018	Term	43	125

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	48
2018	Term	13	111

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	19	48
2018	Term	29	112

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	19	48
2018	Term	13	108

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	46
2018	Term	6	107

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	45
2018	Term	15	108

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Term	7	108

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Term	21	110

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Term	21	108

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	29	48
2018	Term	37	111

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Term	6	108

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	47	52
2018	Term	50	112

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Term	5	107

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	68	54
2018	Term	56	114

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	19	46
2018	Term	16	107

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	9	14	20	9	10	32	6	38	30	318
2018	Term	12	12	19	8	9	34	6	41	27	644
2018	Student	8	17	0	0	0	50	25	100	0	12
2017	Indeterminate (permanent)	10	18	17	9	8	33	5	46	27	430
2017	Term	14	13	17	5	8	34	9	48	23	778
2017	Casual	13	20	40	0	7	20	0	41	9	15
2017	Student	0	6	6	12	6	41	29	20	60	17
2014	Indeterminate (permanent)	10	17	17	10	8	30	8	43	29	422
2014	Term	13	14	21	7	6	32	7	44	22	565
2014	Casual	3	24	21	5	6	33	6	46	19	28
2014	Student	19	24	10	0	0	43	5	82	0	21

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	28	20	7	9	16	3	55	20	319
2018	Term	25	27	19	6	9	13	2	61	17	640
2018	Student	33	42	0	0	0	25	0	100	0	12
2017	Indeterminate (permanent)	20	29	16	10	6	17	3	61	20	431
2017	Term	28	27	15	6	7	14	3	67	15	776
2017	Casual	26	40	13	7	7	6	0	70	16	15
2017	Student	24	18	18	12	6	12	12	54	23	17
2014	Indeterminate (permanent)	21	27	19	7	5	18	3	61	15	424
2014	Term	28	30	18	5	5	13	2	68	11	568
2014	Casual	3	31	27	12	3	24	0	45	20	28
2014	Student	27	32	32	0	0	9	0	65	0	22
2011	Indeterminate (permanent)	33	27	16	7	5	10	2	68	13	492
2011	Term	38	32	15	4	2	10	0	78	6	639
2011	Casual	46	14	17	3	0	20	0	75	4	35
2011	Student	33	39	9	3	6	9	0	80	10	33

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	8	92	324
2018	Term	10	90	651
2018	Student	0	100	12

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Term	32	58

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Term	89	65

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Term	0	54

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	21

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Term	20	56

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Term	23	57

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Term	27	58

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Term	25	55

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	Term	18	54

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Term	31	56

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Term	22	56

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	20

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Term	24	55

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	Term	0	54

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Term	22	58

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	20

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Term	41	60

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Term	42	60

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Term	15	58

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Term	10	57

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Term	29	59

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Term	10	55

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Term	19	57

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Term	45	61

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Term	11	44

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Term	0	42

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Term	34	44

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Term	22	42

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Term	52	45

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Term	63	50

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Term	78	50

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Term	14	42

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	11	13	20	5	7	37	7	43	21	316
2018	Term	13	14	19	4	6	39	6	49	17	644
2018	Student	8	8	8	0	0	67	8	67	0	12
2017	Indeterminate (permanent)	12	18	18	4	5	37	6	53	16	430
2017	Term	14	14	17	3	4	39	8	54	13	773
2017	Casual	6	20	46	0	7	15	6	32	9	15
2017	Student	18	0	18	0	6	41	18	43	14	17
2014	Indeterminate (permanent)	11	16	18	4	3	40	8	51	13	419
2014	Term	16	16	21	3	3	37	5	54	10	566
2014	Casual	0	13	33	3	3	47	0	25	13	27
2014	Student	19	33	0	0	0	38	10	100	0	21

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	25	18	6	6	23	3	59	17	318
2018	Term	28	29	16	3	6	17	1	69	11	642
2018	Student	33	33	0	0	0	33	0	100	0	12
2017	Indeterminate (permanent)	23	32	13	4	5	20	3	72	11	429
2017	Term	30	28	15	4	4	17	2	71	10	775
2017	Casual	27	52	21	0	0	0	0	79	0	15
2017	Student	35	24	6	6	0	29	0	83	8	17
2014	Indeterminate (permanent)	22	27	14	5	2	26	4	70	10	421
2014	Term	33	29	16	2	3	16	1	75	6	568
2014	Casual	3	37	18	12	0	27	3	58	17	28
2014	Student	43	33	10	5	0	5	5	84	5	21
2011	Indeterminate (permanent)	37	28	16	3	3	12	2	75	7	495
2011	Term	42	29	10	3	2	14	0	83	5	641
2011	Casual	54	23	9	6	0	3	6	84	6	35
2011	Student	37	31	17	3	0	11	0	77	3	35

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	26	26	23	12	13	0	1	52	25	327
2018	Term	27	22	22	13	14	0	1	50	27	654
2018	Student	42	33	8	0	0	8	8	90	0	12
2017	Indeterminate (permanent)	31	23	22	12	11	1	1	55	23	430
2017	Term	29	24	22	11	12	1	1	54	24	779
2017	Casual	20	32	13	15	21	0	0	51	35	15
2017	Student	59	18	18	6	0	0	0	76	6	17

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	39	28	19	6	2	0	4	71	9	326
2018	Term	44	27	15	6	4	0	3	74	10	652
2018	Student	42	50	8	0	0	0	0	92	0	12
2017	Indeterminate (permanent)	46	27	15	7	2	1	3	76	9	430
2017	Term	50	25	15	4	2	0	4	78	7	778
2017	Casual	33	20	34	0	7	0	6	56	8	15
2017	Student	47	29	18	0	6	0	0	76	6	17

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	42	30	13	7	2	1	5	77	9	326
2018	Term	48	21	13	5	3	1	9	77	9	651
2018	Student	75	8	0	0	0	0	17	100	0	12
2017	Indeterminate (permanent)	45	27	15	5	2	1	4	76	8	430
2017	Term	54	22	10	3	3	1	7	83	7	775
2017	Casual	40	20	20	7	7	0	6	64	16	15
2017	Student	76	12	12	0	0	0	0	88	0	17

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	47	24	14	3	3	2	6	78	6	324
2018	Term	53	20	9	5	3	3	7	81	9	654
2018	Student	92	8	0	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	56	20	10	4	2	3	5	82	7	430
2017	Term	61	17	7	4	2	3	6	86	6	777
2017	Casual	33	54	7	0	0	0	6	92	0	15
2017	Student	65	24	6	6	0	0	0	88	6	17

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	49	18	10	4	1	1	17	82	6	325
2018	Term	60	15	6	2	3	1	13	87	6	653
2018	Student	67	17	8	8	0	0	0	83	8	12
2017	Indeterminate (permanent)	58	16	7	2	1	0	16	89	3	428
2017	Term	63	13	6	2	2	1	15	89	4	775
2017	Casual	60	13	7	0	0	0	20	91	0	15
2017	Student	82	12	0	6	0	0	0	94	6	17

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	28	22	10	11	1	56	21	327
2018	Term	30	28	18	11	12	2	59	23	655
2018	Student	17	8	58	8	8	0	25	17	12
2017	Indeterminate (permanent)	29	31	21	9	8	2	61	17	429
2017	Term	31	29	16	12	11	1	61	23	778
2017	Casual	34	21	33	12	0	0	55	12	15
2017	Student	29	12	35	18	6	0	41	24	17

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	26	23	11	10	2	4	53	22	326
2018	Term	32	21	18	12	12	2	4	56	25	655
2018	Student	42	17	8	8	8	8	8	70	20	12
2017	Indeterminate (permanent)	26	27	20	15	8	1	3	55	23	429
2017	Term	32	26	19	10	9	1	3	61	19	778
2017	Casual	13	39	27	13	7	0	0	52	21	15
2017	Student	59	18	6	18	0	0	0	76	18	17

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	30	27	19	12	6	2	5	61	18	327
2018	Term	40	22	14	9	6	3	7	68	17	652
2018	Student	42	33	0	8	0	17	0	90	10	12
2017	Indeterminate (permanent)	33	29	20	8	6	1	3	65	15	431
2017	Term	46	24	14	7	5	1	3	73	12	776
2017	Casual	33	26	21	0	15	0	6	62	16	15
2017	Student	53	29	12	0	0	0	6	88	0	17

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	37	33	16	7	4	1	2	72	11	326
2018	Term	44	29	11	7	5	1	3	76	13	653
2018	Student	58	25	0	0	8	8	0	91	9	12
2017	Indeterminate (permanent)	39	29	16	9	4	0	1	70	14	431
2017	Term	45	26	14	7	6	0	2	73	14	778
2017	Casual	20	33	21	20	7	0	0	52	27	15
2017	Student	47	24	24	0	6	0	0	71	6	17

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	42	32	14	4	3	1	4	78	7	326
2018	Term	49	27	13	5	3	0	2	79	8	652
2018	Student	50	17	25	8	0	0	0	67	8	12
2017	Indeterminate (permanent)	46	30	13	4	3	1	3	79	7	430
2017	Term	54	25	10	4	2	1	3	83	7	778
2017	Casual	28	32	26	7	7	0	0	60	15	15
2017	Student	41	41	12	0	0	0	6	88	0	17

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	40	26	17	8	3	6	70	11	325
2018	Term	53	19	16	5	5	3	74	11	654
2018	Casual	67	0	18	0	15	0	67	15	10
2018	Student	67	25	8	0	0	0	92	0	12
2017	Indeterminate (permanent)	43	25	14	7	4	6	73	12	432
2017	Term	52	21	13	6	4	4	76	11	777
2017	Casual	39	18	22	15	0	6	61	16	15
2017	Student	53	24	24	0	0	0	76	0	17

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	57	14	7	1	2	6	13	88	4	322
2018	Term	62	10	5	3	2	5	11	87	7	650
2018	Student	83	8	0	0	0	0	8	100	0	12

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	59	19	8	4	4	1	5	83	8	326
2018	Term	64	13	7	5	5	2	5	82	10	655
2018	Student	92	8	0	0	0	0	0	100	0	12
2017	Indeterminate (permanent)	62	18	7	3	5	1	4	84	8	431
2017	Term	73	11	6	4	3	1	3	88	6	775
2017	Casual	52	27	15	0	0	0	6	84	0	15
2017	Student	76	6	12	6	0	0	0	82	6	17

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	64	19	7	2	2	1	5	89	4	326
2018	Term	67	16	7	4	1	0	4	87	5	654
2018	Student	92	0	8	0	0	0	0	92	0	12
2017	Indeterminate (permanent)	64	24	4	2	2	0	4	92	4	432
2017	Term	73	16	5	2	1	0	3	92	4	777
2017	Casual	52	21	15	6	0	0	6	78	6	15
2017	Student	88	6	0	6	0	0	0	94	6	17

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	41	26	15	9	6	4	70	15	327
2018	Term	52	20	11	6	8	3	75	14	655
2018	Student	75	8	17	0	0	0	83	0	12
2017	Indeterminate (permanent)	51	20	13	7	6	2	73	13	430
2017	Term	59	19	10	4	5	2	80	10	775
2017	Casual	32	27	22	6	13	0	59	20	15
2017	Student	88	0	6	6	0	0	88	6	17

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	5	2	0	0	0	57	93	2	326
2018	Term	44	5	2	0	1	1	48	94	2	649
2018	Student	75	0	0	0	0	0	25	100	0	12
2017	Indeterminate (permanent)	38	7	2	1	0	1	51	92	3	426
2017	Term	50	5	1	1	0	0	43	96	2	774
2017	Casual	46	7	13	0	0	0	33	80	0	15
2017	Student	88	0	0	0	0	0	12	100	0	17

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	35	23	14	9	3	1	15	69	14	328
2018	Term	49	16	13	6	5	1	11	74	12	654
2018	Student	67	8	8	8	0	0	8	82	9	12
2017	Indeterminate (permanent)	46	21	12	6	4	1	10	76	10	428
2017	Term	52	19	10	6	3	0	10	79	10	779
2017	Casual	74	0	20	0	0	0	6	79	0	15
2017	Student	88	0	12	0	0	0	0	88	0	17

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	30	24	16	10	16	1	3	56	27	327
2018	Term	22	17	17	16	27	0	1	39	44	655
2018	Student	75	17	8	0	0	0	0	92	0	12
2017	Indeterminate (permanent)	35	21	15	12	15	0	2	58	27	431
2017	Term	22	19	19	16	23	1	1	41	40	778
2017	Casual	20	12	21	21	27	0	0	32	48	15
2017	Student	47	24	18	6	6	0	0	71	12	17

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	46	32	10	4	2	1	5	83	7	326
2018	Term	50	22	14	6	5	1	3	75	11	655
2018	Student	50	25	17	8	0	0	0	75	8	12
2017	Indeterminate (permanent)	49	31	9	5	2	0	4	84	7	431
2017	Term	50	27	11	4	4	0	3	80	9	778
2017	Casual	46	7	40	6	0	0	0	54	6	15
2017	Student	41	29	12	18	0	0	0	71	18	17

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	27	37	13	6	0	0	44	19	326
2018	Term	19	31	32	12	7	0	0	50	19	649
2018	Student	17	50	33	0	0	0	0	67	0	12
2017	Indeterminate (permanent)	14	33	37	9	6	0	0	48	15	431
2017	Term	18	35	28	12	6	1	0	53	18	777
2017	Casual	6	21	52	13	7	0	0	27	21	15
2017	Student	18	47	24	6	0	0	6	69	6	17

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	8	19	41	18	13	1	31	27	327
2018	Term	11	16	36	23	13	0	36	28	650
2018	Student	0	17	25	25	33	0	58	17	12
2017	Indeterminate (permanent)	10	15	36	26	13	0	39	25	430
2017	Term	10	15	34	24	16	0	41	25	777
2017	Casual	13	28	33	18	7	0	26	41	15
2017	Student	0	12	41	24	24	0	47	12	17

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	14	33	21	14	11	6	1	51	26	327
2018	Term	17	28	22	13	12	6	1	49	27	647
2018	Student	17	58	17	8	0	0	0	75	8	12
2017	Indeterminate (permanent)	13	31	26	12	11	6	0	47	25	433
2017	Term	15	28	21	14	15	7	1	47	31	778
2017	Casual	0	12	41	20	21	6	0	13	43	15
2017	Student	6	24	18	12	18	18	6	38	38	17

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	23	22	21	15	3	3	38	38	326
2018	Term	17	26	19	16	17	3	2	45	34	648
2018	Student	17	58	25	0	0	0	0	75	0	12
2017	Indeterminate (permanent)	11	32	20	16	15	3	3	46	33	433
2017	Term	17	28	19	16	16	3	1	46	34	779
2017	Casual	7	33	24	13	22	0	0	40	35	15
2017	Student	0	53	12	18	6	12	0	60	27	17

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	55	18	8	3	2	12	2	64	36	324
2018	Term	55	19	5	2	2	13	3	66	34	645
2018	Student	33	8	8	0	0	25	25	67	33	12
2017	Indeterminate (permanent)	43	23	10	5	4	15	1	51	49	432
2017	Term	44	21	10	4	3	16	2	54	46	776
2017	Casual	52	13	13	6	0	7	7	61	39	15
2017	Student	53	12	24	0	0	12	0	60	40	17

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Term	23	157
2017	Indeterminate (permanent)	24	174
2017	Term	27	288

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Term	40	159
2017	Indeterminate (permanent)	34	174
2017	Term	39	288

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Term	21	149
2017	Indeterminate (permanent)	11	174
2017	Term	16	288

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Term	30	160
2017	Indeterminate (permanent)	43	174
2017	Term	38	288

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Term	5	148
2017	Indeterminate (permanent)	2	174
2017	Term	2	288

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Term	21	153

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	46	81
2018	Term	32	151
2017	Indeterminate (permanent)	32	174
2017	Term	29	288

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Indeterminate (permanent)	13	55	11	9	0	12	79
2018	Term	7	68	7	5	3	9	147
2017	Indeterminate (permanent)	15	64	11	4	1	5	160
2017	Term	13	68	10	4	2	3	276

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	64	36	97
2018	Term	70	30	177

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	10	24	22	11	16	1	16	42	32	101
2018	Term	17	25	13	9	16	2	18	53	31	180
2017	Indeterminate (permanent)	9	31	16	12	14	2	15	49	31	178
2017	Term	18	29	15	16	11	2	9	53	31	293

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	7	19	14	11	17	6	25	38	41	99
2018	Term	15	20	14	10	11	4	26	50	30	181
2017	Indeterminate (permanent)	10	26	15	11	15	4	19	46	34	179
2017	Term	13	19	15	16	12	6	19	43	37	292

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	54	7	3	1	4	6	25	89	7	315
2018	Term	52	9	4	2	3	6	24	88	6	630
2018	Student	75	0	0	0	0	17	8	100	0	12

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Statistical Survey Operations by Question 77. What is your current employee status?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Question 50m. Please indicate the nature of the harassment you experienced. Other