2018 Public Service Employee Survey Results for Statistical Survey Operations by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 42 14 20 11 0 0 54 31 78
2018 Non-supervisor 40 46 5 7 2 0 0 86 9 864
2017 Supervisor 12 42 12 19 14 0 1 55 33 108
2017 Non-supervisor 39 42 8 8 3 0 0 81 11 1129
2014 Supervisor 14 38 22 17 9 0 0 52 27 91
2014 Non-supervisor 35 45 8 10 3 0 0 80 13 901
2011 Supervisor 20 46 19 10 6 0 0 66 16 70
2011 Non-supervisor 47 39 5 7 2 0 0 85 10 1188

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 36 29 9 4 0 0 59 13 78
2018 Non-supervisor 29 35 21 8 7 0 0 64 15 866
2017 Supervisor 30 41 18 7 4 0 1 72 11 108
2017 Non-supervisor 34 33 19 7 6 0 1 67 13 1131
2014 Supervisor 32 39 21 5 3 0 0 70 9 91
2014 Non-supervisor 35 29 21 8 5 0 0 65 14 898
2011 Supervisor 50 27 11 7 4 0 0 77 11 70
2011 Non-supervisor 35 33 18 8 5 0 1 69 13 1191

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 35 19 5 1 0 0 75 7 78
2018 Non-supervisor 40 33 13 9 6 0 0 73 14 866
2017 Supervisor 41 37 11 8 2 0 1 79 10 108
2017 Non-supervisor 45 31 12 7 5 0 0 76 12 1131
2014 Supervisor 44 36 16 1 3 0 0 80 4 91
2014 Non-supervisor 43 33 12 6 5 0 0 77 11 897
2011 Supervisor 47 41 4 4 3 0 0 89 7 70
2011 Non-supervisor 43 33 12 7 6 0 0 76 12 1188

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 26 16 17 16 0 0 52 33 77
2018 Non-supervisor 27 33 16 12 11 1 1 61 23 867
2017 Supervisor 19 24 22 17 18 0 1 43 35 108
2017 Non-supervisor 30 30 16 11 10 0 2 62 22 1130
2014 Supervisor 22 36 13 18 9 0 2 59 28 91
2014 Non-supervisor 30 31 15 12 9 1 1 63 22 897
2011 Supervisor 30 33 14 10 13 0 0 63 23 70
2011 Non-supervisor 31 33 16 11 7 1 2 65 18 1189

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 47 14 11 6 0 0 69 17 78
2018 Non-supervisor 30 38 17 8 6 0 0 68 15 866
2017 Supervisor 28 37 18 9 7 0 1 66 16 108
2017 Non-supervisor 31 41 13 9 6 0 0 72 15 1132
2014 Supervisor 26 47 15 7 5 0 0 73 12 90
2014 Non-supervisor 30 42 15 7 5 0 0 72 12 898
2011 Supervisor 40 43 9 4 4 0 0 83 9 70
2011 Non-supervisor 33 42 14 6 4 0 0 75 11 1193

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 27 14 23 21 0 0 42 44 78
2018 Non-supervisor 20 30 17 17 15 1 0 50 32 865
2017 Supervisor 10 29 18 22 21 0 1 39 43 108
2017 Non-supervisor 19 35 16 16 14 0 0 54 30 1131
2014 Supervisor 11 36 19 16 18 0 0 47 34 91
2014 Non-supervisor 22 35 16 15 12 0 0 57 27 899
2011 Supervisor 17 34 26 11 11 0 0 51 23 70
2011 Non-supervisor 22 35 19 13 10 0 0 58 23 1191

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 39 21 19 4 0 0 55 24 78
2018 Non-supervisor 40 41 10 7 3 0 1 81 9 865
2017 Supervisor 24 44 7 16 8 0 1 69 24 107
2017 Non-supervisor 41 41 8 6 3 0 0 83 9 1131

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 40 9 6 3 0 0 82 9 78
2018 Non-supervisor 46 36 9 6 3 1 0 82 8 864
2017 Supervisor 38 43 8 7 3 0 1 81 10 108
2017 Non-supervisor 47 35 10 4 3 0 0 83 7 1129
2014 Supervisor 39 45 5 8 3 0 0 84 11 91
2014 Non-supervisor 43 41 9 5 3 0 0 84 7 900
2011 Supervisor 44 49 3 1 3 0 0 93 4 70
2011 Non-supervisor 46 38 9 4 2 1 0 85 6 1190

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 30 23 12 22 0 0 44 33 78
2018 Non-supervisor 19 34 19 14 15 0 0 53 28 866
2017 Supervisor 16 28 22 20 14 0 1 44 35 108
2017 Non-supervisor 20 34 19 14 13 0 0 54 27 1132

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 40 10 3 2 0 0 85 5 78
2018 Non-supervisor 46 33 13 4 3 0 0 79 7 867
2017 Supervisor 48 39 5 4 3 0 1 88 7 108
2017 Non-supervisor 51 30 12 4 2 0 0 82 6 1129
2014 Supervisor 66 25 7 1 1 0 0 91 2 91
2014 Non-supervisor 60 26 10 2 2 0 0 87 4 901
2011 Supervisor 70 23 3 3 1 0 0 93 4 70
2011 Non-supervisor 55 32 9 3 2 0 0 87 5 1192

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 32 14 20 17 0 0 49 37 78
2018 Non-supervisor 9 24 23 20 23 1 1 33 44 866
2017 Supervisor 16 34 9 23 18 0 1 50 41 108
2017 Non-supervisor 12 27 20 18 21 1 1 40 40 1128
2014 Supervisor 9 50 20 13 8 0 0 59 21 91
2014 Non-supervisor 12 30 19 20 17 1 1 43 38 900
2011 Supervisor 13 53 19 9 7 0 0 66 16 70
2011 Non-supervisor 13 27 23 20 15 2 1 41 36 1190

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 36 17 21 8 0 0 53 29 78
2018 Non-supervisor 11 23 21 21 22 0 2 34 44 867
2017 Supervisor 23 30 16 14 17 0 1 53 31 108
2017 Non-supervisor 15 25 19 19 19 1 2 41 39 1126
2014 Supervisor 18 30 29 18 5 0 0 48 23 91
2014 Non-supervisor 16 25 23 18 16 0 2 42 34 900

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 33 28 17 10 0 0 45 27 78
2018 Non-supervisor 22 35 20 15 7 0 0 58 22 866
2017 Supervisor 14 38 23 14 10 0 1 52 24 108
2017 Non-supervisor 23 39 18 11 8 1 0 62 20 1122
2014 Supervisor 16 36 25 18 4 1 0 53 22 91
2014 Non-supervisor 26 36 18 13 6 1 1 63 19 898
2011 Supervisor 20 46 23 6 4 1 0 67 10 70
2011 Non-supervisor 35 40 13 6 3 1 2 77 10 1190

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 43 19 5 4 0 0 72 8 78
2018 Non-supervisor 35 38 14 7 6 0 0 73 12 865
2017 Supervisor 34 38 14 5 8 0 1 73 12 107
2017 Non-supervisor 38 36 14 6 5 0 0 74 11 1128
2014 Supervisor 40 44 10 6 1 0 0 83 7 91
2014 Non-supervisor 41 35 13 6 4 0 0 77 11 898
2011 Supervisor 49 33 13 3 1 1 0 83 4 70
2011 Non-supervisor 40 39 12 6 3 0 0 79 9 1190

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 32 25 14 0 0 3 60 14 78
2018 Non-supervisor 60 23 7 1 1 1 7 91 2 866
2017 Supervisor 33 33 23 7 1 1 3 68 8 108
2017 Non-supervisor 59 23 5 2 0 2 9 93 2 1130
2014 Supervisor 28 52 14 3 3 0 0 81 6 91
2014 Non-supervisor 56 26 7 1 1 0 9 90 2 899
2011 Supervisor 20 33 32 3 9 0 3 55 12 69
2011 Non-supervisor 52 26 8 3 1 1 9 87 4 1189

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 26 37 15 8 0 3 24 39 78
2018 Non-supervisor 7 14 22 26 22 3 7 52 23 861
2017 Supervisor 8 19 46 17 10 0 1 27 26 108
2017 Non-supervisor 5 10 27 26 24 2 6 55 16 1127
2014 Supervisor 7 23 37 32 1 0 1 33 30 91
2014 Non-supervisor 5 12 28 26 23 1 5 51 19 898
2011 Supervisor 10 17 46 23 3 1 0 26 28 70
2011 Non-supervisor 3 11 28 25 25 2 5 55 15 1188

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 24 34 17 7 3 3 25 39 78
2018 Non-supervisor 10 18 21 19 26 3 5 48 30 864
2017 Supervisor 11 23 32 17 13 2 2 31 35 107
2017 Non-supervisor 8 12 23 21 27 5 5 53 22 1124
2014 Supervisor 8 25 31 27 6 2 1 35 33 90
2014 Non-supervisor 9 14 23 20 27 2 5 51 24 897
2011 Supervisor 14 17 39 26 3 1 0 29 32 70
2011 Non-supervisor 5 13 22 21 30 4 5 56 20 1187

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 23 30 19 5 1 3 25 44 78
2018 Non-supervisor 9 14 21 19 21 5 11 48 27 860
2017 Supervisor 13 24 28 20 11 1 2 32 39 107
2017 Non-supervisor 6 11 21 20 23 6 13 53 21 1125
2014 Supervisor 10 27 34 19 7 0 2 27 38 91
2014 Non-supervisor 7 12 20 21 23 6 10 53 23 898
2011 Supervisor 9 26 33 24 6 1 1 31 35 70
2011 Non-supervisor 6 10 19 18 26 8 13 56 20 1187

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 16 35 28 12 0 3 41 23 78
2018 Non-supervisor 4 8 20 25 33 2 8 65 13 864
2017 Supervisor 4 15 34 33 12 0 2 46 19 106
2017 Non-supervisor 3 5 16 30 34 3 10 73 8 1122
2014 Supervisor 6 9 27 48 10 0 1 58 15 91
2014 Non-supervisor 2 6 21 33 29 2 8 68 10 900
2011 Supervisor 3 13 40 31 13 0 0 44 16 70
2011 Non-supervisor 3 6 19 27 34 3 8 68 11 1189

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 33 29 14 8 1 1 22 48 78
2018 Non-supervisor 6 11 21 22 30 2 8 58 19 862
2017 Supervisor 14 24 28 17 13 0 3 31 39 108
2017 Non-supervisor 4 8 19 24 33 3 10 65 14 1125
2014 Supervisor 11 25 32 23 7 2 1 31 37 91
2014 Non-supervisor 5 9 22 24 30 1 9 60 15 898
2011 Supervisor 9 17 39 24 10 1 0 35 26 70
2011 Non-supervisor 3 7 19 23 34 3 12 67 11 1189

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 23 23 25 8 1 1 34 42 78
2018 Non-supervisor 14 16 21 16 20 6 8 41 34 865
2017 Supervisor 13 19 26 26 11 4 2 39 33 108
2017 Non-supervisor 9 11 21 18 26 7 9 52 24 1125
2014 Supervisor 8 24 25 27 13 1 2 42 33 91
2014 Non-supervisor 9 14 18 16 26 8 9 51 27 899
2011 Supervisor 4 19 33 27 17 0 0 44 23 70
2011 Non-supervisor 9 11 21 17 25 9 8 51 23 1187

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 28 40 13 3 1 3 17 42 78
2018 Non-supervisor 10 19 22 19 20 3 7 44 32 865
2017 Supervisor 14 23 31 18 13 0 2 31 37 108
2017 Non-supervisor 8 12 24 19 25 4 8 50 23 1127
2014 Supervisor 10 23 33 27 6 2 0 33 34 91
2014 Non-supervisor 8 12 28 17 23 4 8 46 22 899
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 27 24 26 15 0 2 34 42 79
2018 Non-supervisor 13 22 21 14 10 11 8 43 30 869
2017 Supervisor 12 23 24 19 16 3 3 38 37 109
2017 Non-supervisor 20 24 18 11 10 9 8 52 26 1129
2014 Supervisor 14 32 18 27 5 1 3 47 34 91
2014 Non-supervisor 22 26 18 10 7 8 8 58 20 915

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 37 15 19 14 0 0 52 34 80
2018 Non-supervisor 32 25 13 11 13 4 1 60 26 870
2017 Supervisor 17 29 16 20 13 2 3 49 34 109
2017 Non-supervisor 36 27 12 11 9 3 1 66 22 1130
2014 Supervisor 29 27 20 13 9 2 1 57 22 90
2014 Non-supervisor 37 26 14 11 7 3 2 67 19 911

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 3 21 10 39 24 1 1 24 65 80
2018 Non-supervisor 10 19 15 17 15 22 2 38 42 870
2017 Supervisor 6 24 14 28 25 3 2 31 55 109
2017 Non-supervisor 10 21 16 14 12 24 3 42 35 1130
2014 Supervisor 1 21 14 35 28 0 1 22 64 91
2014 Non-supervisor 12 17 19 16 10 24 2 39 35 915

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 53 9 13 5 0 0 73 18 80
2018 Non-supervisor 36 37 10 9 4 2 2 76 13 874
2017 Supervisor 23 43 12 17 3 0 1 67 21 109
2017 Non-supervisor 39 37 9 7 4 1 1 79 11 1132
2014 Supervisor 28 38 16 14 3 0 1 66 18 91
2014 Non-supervisor 38 37 12 8 3 1 1 78 10 913

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 45 19 9 8 1 0 63 17 80
2018 Non-supervisor 19 31 26 8 5 7 5 56 15 874
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 36 21 10 8 0 0 61 18 80
2018 Non-supervisor 38 37 9 9 7 0 0 76 15 875
2017 Supervisor 23 41 11 17 6 1 1 65 24 109
2017 Non-supervisor 42 32 11 9 7 0 0 74 16 1132
2014 Supervisor 33 38 16 7 5 0 0 71 12 90
2014 Non-supervisor 45 34 9 7 5 0 0 79 12 911
2011 Supervisor 24 39 20 9 9 0 0 63 17 70
2011 Non-supervisor 40 36 10 8 6 0 0 76 15 1191

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 30 25 17 4 0 0 54 21 80
2018 Non-supervisor 38 30 11 8 7 3 2 72 16 874
2017 Supervisor 26 34 20 10 8 0 1 61 19 109
2017 Non-supervisor 40 29 13 7 4 4 2 74 12 1132
2014 Supervisor 34 39 12 13 2 0 0 73 15 90
2014 Non-supervisor 41 30 14 7 5 2 1 73 12 912
2011 Supervisor 27 41 13 10 6 3 0 71 16 70
2011 Non-supervisor 40 31 12 7 5 4 1 75 12 1190

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 34 22 15 5 0 0 58 20 80
2018 Non-supervisor 37 36 10 10 6 1 1 73 16 875
2017 Supervisor 17 42 12 24 3 1 1 60 28 109
2017 Non-supervisor 39 35 11 9 5 1 0 74 15 1131
2014 Supervisor 30 48 10 9 3 0 0 78 12 90
2014 Non-supervisor 41 37 10 8 4 0 1 78 12 915
2011 Supervisor 20 49 7 19 4 1 0 70 23 70
2011 Non-supervisor 40 34 10 10 5 1 0 75 15 1189

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 37 11 12 9 1 0 68 22 80
2018 Non-supervisor 39 28 16 7 7 3 0 69 14 872
2017 Supervisor 26 33 23 10 7 0 1 60 17 108
2017 Non-supervisor 39 28 16 7 6 3 1 69 14 1129

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 39 17 19 4 0 0 60 23 80
2018 Non-supervisor 39 31 13 9 7 0 0 71 16 874
2017 Supervisor 24 30 24 12 9 0 1 54 21 109
2017 Non-supervisor 39 33 14 8 6 0 0 72 14 1132
2014 Supervisor 40 33 17 4 7 0 0 73 10 89
2014 Non-supervisor 45 30 11 7 5 0 0 76 13 915
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 40 26 10 15 0 1 48 26 80
2017 Supervisor 15 38 11 19 15 0 3 54 35 109
2014 Supervisor 12 31 26 20 9 1 0 44 30 88

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 30 20 16 12 4 1 49 30 80
2018 Non-supervisor 22 27 18 10 10 12 1 57 23 862
2017 Supervisor 19 31 15 19 12 3 1 52 32 109
2017 Non-supervisor 28 29 15 8 9 10 1 64 19 1126
2014 Supervisor 26 31 20 12 11 0 0 57 23 89
2014 Non-supervisor 29 28 16 9 6 12 1 65 17 900
2011 Supervisor 19 40 13 19 6 3 1 61 25 70
2011 Non-supervisor 26 27 15 9 8 14 2 62 20 1184

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 24 27 21 14 1 0 38 35 80
2018 Non-supervisor 23 29 19 15 11 2 0 53 27 863
2017 Supervisor 16 26 19 23 15 1 1 43 39 108
2017 Non-supervisor 27 32 16 13 10 2 1 60 24 1126
2014 Supervisor 18 35 18 18 11 0 0 53 29 89
2014 Non-supervisor 27 31 16 12 8 4 1 62 21 902
2011 Supervisor 19 39 19 19 4 1 0 58 23 70
2011 Non-supervisor 28 32 17 11 8 3 0 63 19 1187

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 31 28 19 14 3 0 37 34 80
2018 Non-supervisor 17 25 19 19 12 8 0 45 34 864
2017 Supervisor 8 32 22 17 17 4 0 41 36 108
2017 Non-supervisor 18 31 18 14 9 9 1 55 25 1128
2014 Supervisor 6 42 20 22 8 2 0 49 31 89
2014 Non-supervisor 16 32 22 13 7 10 0 54 22 906
2011 Supervisor 10 40 21 17 7 4 0 52 25 70
2011 Non-supervisor 20 28 20 14 9 10 1 53 25 1187

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 28 13 29 22 0 0 37 51 79
2018 Non-supervisor 16 25 19 20 16 4 0 43 38 862
2017 Supervisor 10 28 24 15 21 1 1 39 37 108
2017 Non-supervisor 18 29 16 17 15 6 0 50 34 1129
2014 Supervisor 6 34 23 21 14 2 0 41 36 89
2014 Non-supervisor 17 31 17 18 11 6 0 51 30 906
2011 Supervisor 6 41 23 14 9 7 0 51 25 70
2011 Non-supervisor 18 33 14 18 10 5 0 55 30 1187
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 38 16 24 8 0 0 52 32 80
2018 Non-supervisor 23 38 19 11 7 2 0 62 19 872
2017 Supervisor 10 38 19 23 5 2 2 50 30 108
2017 Non-supervisor 26 38 17 11 6 2 1 66 17 1128
2014 Supervisor 13 55 15 10 7 0 0 68 17 90
2014 Non-supervisor 28 40 15 9 6 2 1 70 15 914
2011 Supervisor 20 56 10 10 4 0 0 76 14 70
2011 Non-supervisor 32 35 17 9 5 2 0 68 14 1190

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 43 13 11 11 1 0 65 22 80
2018 Non-supervisor 26 33 15 12 8 4 2 62 22 873
2017 Supervisor 23 37 14 17 7 3 0 62 24 108
2017 Non-supervisor 30 33 13 10 8 4 3 68 19 1131
2014 Supervisor 34 30 15 12 7 2 0 65 19 90
2014 Non-supervisor 33 32 14 8 6 5 2 70 15 912
2011 Supervisor 36 34 14 9 4 1 1 72 13 70
2011 Non-supervisor 31 34 10 9 8 6 2 71 18 1187

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 24 30 13 11 0 0 46 24 80
2018 Non-supervisor 25 33 22 9 8 3 1 59 18 873

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 29 18 17 18 8 1 41 39 80
2018 Non-supervisor 17 19 17 15 19 12 1 42 39 873
2017 Supervisor 10 22 16 17 26 7 2 36 47 109
2017 Non-supervisor 16 21 15 14 18 13 2 43 39 1131
2014 Supervisor 15 23 16 22 21 3 0 39 45 90
2014 Non-supervisor 18 21 19 15 15 10 2 44 34 915
2011 Supervisor 14 31 14 17 19 4 0 48 37 70
2011 Non-supervisor 19 22 17 14 13 15 1 48 32 1184

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 4 19 22 20 32 2 1 23 55 80
2018 Non-supervisor 10 18 23 17 20 10 2 31 42 872
2017 Supervisor 5 19 17 23 28 5 4 26 56 109
2017 Non-supervisor 12 18 23 13 18 12 4 36 37 1131
2014 Supervisor 3 21 26 27 17 0 5 25 47 90
2014 Non-supervisor 11 18 25 15 15 12 4 35 36 910
2011 Supervisor 10 17 32 13 20 6 1 30 36 69
2011 Non-supervisor 12 19 25 14 14 12 4 37 33 1188

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 18 11 21 38 1 3 28 61 80
2018 Non-supervisor 9 19 18 18 24 7 6 32 48 874
2017 Supervisor 6 27 15 18 29 2 4 34 50 109
2017 Non-supervisor 9 17 19 16 24 8 6 31 47 1131
2014 Supervisor 6 14 30 23 24 1 3 21 48 90
2014 Non-supervisor 12 17 20 17 21 7 6 33 44 913
2011 Supervisor 13 23 19 24 16 3 3 38 42 70
2011 Non-supervisor 11 22 19 14 19 8 6 39 39 1187

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 27 28 25 10 0 1 36 35 80
2018 Non-supervisor 7 17 24 23 18 9 2 27 46 873
2017 Supervisor 7 42 12 21 14 2 3 51 37 109
2017 Non-supervisor 8 21 24 18 19 9 2 32 41 1132

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 23 27 11 7 4 1 53 19 80
2018 Non-supervisor 34 31 15 7 5 7 1 70 13 872
2017 Supervisor 24 31 17 8 9 7 4 62 20 109
2017 Non-supervisor 37 28 16 5 5 7 3 72 11 1131
2014 Supervisor 31 37 18 5 4 2 3 72 9 90
2014 Non-supervisor 39 27 15 4 4 9 2 75 9 912

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 34 19 13 4 4 0 62 18 80
2018 Non-supervisor 30 33 17 9 7 4 0 66 17 874
2017 Supervisor 26 34 18 8 9 4 1 63 18 109
2017 Non-supervisor 36 35 13 7 4 3 1 74 12 1128
2014 Supervisor 21 46 20 6 3 2 3 70 9 90
2014 Non-supervisor 35 35 14 7 2 6 1 75 10 913
2011 Supervisor 13 44 17 10 10 6 0 61 21 70
2011 Non-supervisor 37 31 14 9 4 5 1 72 14 1189

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 38 14 8 10 1 0 68 17 80
2018 Non-supervisor 39 35 11 9 5 0 0 75 14 874
2017 Supervisor 31 34 17 11 6 1 1 66 17 109
2017 Non-supervisor 44 34 9 7 5 0 0 79 12 1129
2014 Supervisor 39 33 20 4 4 0 1 73 7 90
2014 Non-supervisor 46 36 9 5 3 1 0 82 9 911
2011 Supervisor 30 47 11 7 4 0 0 77 11 70
2011 Non-supervisor 48 32 10 6 4 1 0 80 10 1190

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 23 38 10 13 2 0 38 24 80
2018 Non-supervisor 28 29 19 12 11 1 0 58 24 874
2017 Supervisor 17 33 22 12 14 1 1 52 26 109
2017 Non-supervisor 30 31 18 10 10 0 1 62 20 1131
2014 Supervisor 16 38 25 14 6 2 0 54 20 90
2014 Non-supervisor 31 31 18 10 8 1 1 63 18 913
2011 Supervisor 24 39 20 10 7 0 0 63 17 70
2011 Non-supervisor 32 33 17 11 6 1 1 66 17 1188

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 30 30 11 12 1 0 47 23 80
2018 Non-supervisor 26 32 20 12 9 1 0 59 21 874
2017 Supervisor 18 34 20 14 11 2 1 54 26 109
2017 Non-supervisor 30 35 16 10 8 0 0 66 18 1130
2014 Supervisor 19 41 20 16 3 0 1 60 20 90
2014 Non-supervisor 32 33 18 9 6 1 0 66 15 911
2011 Supervisor 21 41 11 23 3 0 0 63 26 70
2011 Non-supervisor 32 37 16 9 5 1 0 69 14 1187

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 15 18 19 21 12 0 34 45 80
2018 Non-supervisor 19 18 20 17 17 7 2 40 38 872
2017 Supervisor 21 17 22 15 14 9 2 42 33 109
2017 Non-supervisor 21 17 22 14 17 7 2 42 34 1129
2014 Supervisor 19 16 25 14 18 5 2 38 35 89
2014 Non-supervisor 20 20 21 13 14 9 3 46 31 912
2011 Supervisor 21 29 17 13 7 13 0 57 23 70
2011 Non-supervisor 22 21 18 12 14 10 2 50 29 1188
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 28 49 24 78
2018 Non-supervisor 24 44 32 869
2017 Supervisor 23 49 29 108
2017 Non-supervisor 18 47 35 1129
2014 Supervisor 24 54 21 90
2014 Non-supervisor 23 46 31 907
2011 Supervisor 23 53 24 70
2011 Non-supervisor 23 47 30 1191

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 22 18 36 7 4 12 24
2018 Non-supervisor 24 8 33 15 7 13 209
2017 Supervisor 16 5 30 23 0 26 24
2017 Non-supervisor 25 6 30 16 9 13 202
2014 Supervisor 37 22 7 20 9999 14 19
2014 Non-supervisor 24 9 20 30 9999 18 198
2011 Supervisor 33 27 20 7 9999 13 15
2011 Non-supervisor 22 8 20 26 9999 25 275
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 24 76 80
2018 Non-supervisor 20 80 874

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 18
2018 Non-supervisor 32 148

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 48 18
2018 Non-supervisor 68 165

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 17
2018 Non-supervisor 0 144

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 18
2018 Non-supervisor 45 155

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 17
2018 Non-supervisor 48 159

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 17
2018 Non-supervisor 31 152

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 16
2018 Non-supervisor 41 155

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 59 17
2018 Non-supervisor 53 161

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 18
2018 Non-supervisor 21 151

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 29 17
2018 Non-supervisor 27 148

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 36 16
2018 Non-supervisor 49 157

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 50 18
2018 Non-supervisor 54 163

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 18
2018 Non-supervisor 22 151

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 16
2018 Non-supervisor 10 147

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 17
2018 Non-supervisor 43 151

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 16
2018 Non-supervisor 13 132

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 16
2018 Non-supervisor 51 140

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 16
2018 Non-supervisor 6 130

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 64 17
2018 Non-supervisor 58 143

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 15 23 14 9 20 4 40 30 77
2018 Non-supervisor 11 13 18 7 8 35 7 41 27 857
2017 Supervisor 10 18 14 17 18 18 5 36 45 108
2017 Non-supervisor 13 14 17 5 7 36 9 49 22 1130
2014 Supervisor 8 21 21 15 10 19 6 38 33 90
2014 Non-supervisor 13 15 19 7 6 32 8 46 23 909

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 25 22 11 11 8 1 52 24 76
2018 Non-supervisor 23 28 18 6 8 15 2 62 17 855
2017 Supervisor 17 28 11 17 14 10 2 52 35 108
2017 Non-supervisor 26 28 16 6 6 15 3 66 15 1129
2014 Supervisor 19 38 23 5 6 5 3 62 12 91
2014 Non-supervisor 26 28 18 6 4 16 2 66 12 914
2011 Supervisor 30 30 22 10 1 6 0 65 12 69
2011 Non-supervisor 36 30 15 5 3 11 1 75 9 1185
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 8 92 80
2018 Non-supervisor 9 91 870

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 15 21 5 5 32 7 48 17 77
2018 Non-supervisor 12 14 18 4 6 40 7 49 19 855
2017 Supervisor 7 28 21 8 8 25 3 49 22 108
2017 Non-supervisor 14 14 17 3 4 39 8 54 13 1124
2014 Supervisor 12 22 30 4 5 23 4 47 12 90
2014 Non-supervisor 14 15 18 3 3 40 7 54 11 906

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 33 19 5 5 16 1 65 12 77
2018 Non-supervisor 26 28 15 4 6 19 2 68 12 855
2017 Supervisor 17 36 16 7 9 14 2 62 19 108
2017 Non-supervisor 29 29 14 3 4 19 2 73 9 1125
2014 Supervisor 31 34 17 3 3 11 1 74 7 91
2014 Non-supervisor 28 28 15 4 2 21 2 73 8 910
2011 Supervisor 38 33 7 9 1 12 0 80 11 69
2011 Non-supervisor 40 28 13 2 2 13 1 80 5 1192
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 25 23 9 18 0 1 49 27 80
2018 Non-supervisor 28 24 22 13 12 0 1 52 25 874
2017 Supervisor 26 31 18 13 10 0 2 58 24 109
2017 Non-supervisor 31 23 22 12 12 1 1 54 24 1130

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 23 34 15 8 0 2 43 23 80
2018 Non-supervisor 46 28 15 5 2 0 4 77 7 872
2017 Supervisor 23 28 24 17 7 0 2 52 24 108
2017 Non-supervisor 51 25 14 4 2 0 3 80 6 1130

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 27 26 13 6 0 1 54 20 80
2018 Non-supervisor 48 24 12 5 2 1 8 80 7 870
2017 Supervisor 29 32 23 9 6 0 1 62 14 108
2017 Non-supervisor 54 23 10 3 2 1 6 83 6 1127

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 28 31 11 9 0 1 49 20 80
2018 Non-supervisor 55 20 9 3 2 4 7 84 6 870
2017 Supervisor 23 37 13 15 7 2 3 63 23 109
2017 Non-supervisor 63 17 8 3 1 3 6 87 5 1128

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 22 9 2 1 1 23 84 5 80
2018 Non-supervisor 58 15 8 3 2 1 13 85 6 870
2017 Supervisor 50 21 9 3 3 1 13 82 7 109
2017 Non-supervisor 63 13 6 2 1 0 15 90 3 1124

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 34 21 10 9 0 1 60 19 80
2018 Non-supervisor 29 28 20 11 11 0 2 58 22 874
2017 Supervisor 25 24 23 12 13 0 3 51 26 109
2017 Non-supervisor 31 30 18 11 9 0 1 61 20 1128

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 20 33 15 14 0 0 38 29 80
2018 Non-supervisor 31 22 19 10 11 2 5 57 23 873
2017 Supervisor 15 34 23 16 10 0 2 50 27 109
2017 Non-supervisor 32 25 19 11 8 1 3 60 20 1128

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 31 23 22 5 1 1 49 28 80
2018 Non-supervisor 39 23 14 9 6 2 6 68 16 871
2017 Supervisor 21 30 27 11 8 1 1 52 20 109
2017 Non-supervisor 44 25 15 6 5 1 4 72 12 1128

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 33 24 16 3 0 1 56 19 80
2018 Non-supervisor 44 31 11 6 5 1 3 77 12 871
2017 Supervisor 26 30 22 11 10 0 1 57 22 109
2017 Non-supervisor 45 27 14 8 5 0 2 73 13 1130

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 35 19 11 4 0 1 66 15 80
2018 Non-supervisor 49 28 12 5 2 0 3 80 7 870
2017 Supervisor 38 30 17 7 2 0 6 72 10 109
2017 Non-supervisor 53 27 10 4 3 1 3 83 7 1128

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 63 16 8 4 4 1 4 83 8 80
2018 Non-supervisor 48 22 17 6 4 0 4 73 10 870
2017 Supervisor 57 30 7 2 0 0 5 90 2 109
2017 Non-supervisor 48 21 14 7 4 0 5 73 12 1129

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 67 13 5 3 0 4 8 91 3 79
2018 Non-supervisor 60 12 6 3 2 6 12 87 6 865

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 19 7 8 2 1 1 82 11 80
2018 Non-supervisor 63 14 7 4 4 2 5 83 9 873
2017 Supervisor 58 17 12 6 4 0 2 77 10 108
2017 Non-supervisor 71 13 6 3 3 1 4 87 7 1128

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 33 12 7 3 1 1 78 10 80
2018 Non-supervisor 68 15 7 2 2 0 4 88 4 872
2017 Supervisor 45 33 13 3 2 0 4 81 5 109
2017 Non-supervisor 73 17 4 2 1 0 3 93 3 1130

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 26 20 8 3 0 3 68 11 80
2018 Non-supervisor 50 22 11 7 7 0 3 74 14 874
2017 Supervisor 44 27 16 5 8 0 0 72 13 107
2017 Non-supervisor 58 19 11 5 5 0 2 78 11 1128

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 39 19 3 3 0 6 74 6 80
2018 Non-supervisor 41 2 1 0 0 0 55 97 1 868
2017 Supervisor 36 40 9 6 3 0 6 80 10 109
2017 Non-supervisor 47 3 1 0 0 0 49 97 1 1121

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 21 10 2 3 0 5 84 5 80
2018 Non-supervisor 43 19 14 7 4 1 13 72 12 874
2017 Supervisor 63 20 9 2 3 0 3 86 5 109
2017 Non-supervisor 50 19 11 6 3 1 10 78 10 1129

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 22 10 12 30 0 0 48 42 80
2018 Non-supervisor 25 20 17 14 22 1 2 46 37 874
2017 Supervisor 22 14 20 19 22 1 2 37 42 109
2017 Non-supervisor 27 20 17 14 20 0 1 48 34 1130

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 26 8 3 3 0 3 86 5 80
2018 Non-supervisor 48 26 12 5 4 1 4 78 9 872
2017 Supervisor 59 27 8 3 0 0 3 89 3 109
2017 Non-supervisor 49 28 11 5 4 0 3 80 9 1130

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 29 39 22 4 0 0 35 26 80
2018 Non-supervisor 19 31 33 11 6 0 0 50 17 867
2017 Supervisor 7 29 42 14 8 0 0 36 22 108
2017 Non-supervisor 18 35 30 10 6 0 0 53 16 1130

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 21 40 20 11 0 0 31 30 80
2018 Non-supervisor 10 17 37 22 14 0 0 36 27 869
2017 Supervisor 6 24 42 22 5 0 0 28 30 108
2017 Non-supervisor 10 14 34 25 16 0 0 41 25 1129

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 40 20 19 13 1 1 47 33 80
2018 Non-supervisor 17 30 23 12 11 7 1 51 25 866
2017 Supervisor 10 26 23 19 18 3 1 38 39 109
2017 Non-supervisor 15 29 22 13 13 7 1 47 28 1131

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 21 23 23 21 2 0 32 45 79
2018 Non-supervisor 16 26 20 17 14 3 2 45 33 867
2017 Supervisor 7 24 21 22 22 2 1 32 46 109
2017 Non-supervisor 15 30 19 16 14 4 2 48 32 1132
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 25 9 3 2 7 3 57 43 80
2018 Non-supervisor 55 18 6 2 2 14 3 66 34 862
2017 Supervisor 35 29 12 10 4 9 1 39 61 106
2017 Non-supervisor 45 21 9 4 3 16 2 55 45 1129

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 24
2018 Non-supervisor 23 202
2017 Supervisor 26 57
2017 Non-supervisor 26 407

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 56 23
2018 Non-supervisor 38 204
2017 Supervisor 50 57
2017 Non-supervisor 36 407

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 26 23
2018 Non-supervisor 22 194
2017 Supervisor 19 57
2017 Non-supervisor 14 407

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 25
2018 Non-supervisor 32 207
2017 Supervisor 42 57
2017 Non-supervisor 39 407

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 22
2018 Non-supervisor 4 190
2017 Supervisor 4 57
2017 Non-supervisor 2 407

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 29 26
2018 Non-supervisor 23 197

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 52 24
2018 Non-supervisor 35 202
2017 Supervisor 26 57
2017 Non-supervisor 29 407

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 7 68 3 13 4 4 25
2018 Non-supervisor 8 65 9 6 2 11 193
2017 Supervisor 11 58 20 4 4 4 52
2017 Non-supervisor 14 67 9 4 1 4 387

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 56 44 30
2018 Non-supervisor 70 30 234

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 20 15 9 14 3 23 48 32 31
2018 Non-supervisor 15 26 16 9 16 2 16 50 31 240
2017 Supervisor 16 24 17 19 18 0 7 42 39 58
2017 Non-supervisor 15 31 14 14 11 3 12 54 29 415

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 16 13 16 13 3 31 38 43 32
2018 Non-supervisor 13 19 14 9 14 5 26 46 34 238
2017 Supervisor 12 19 12 8 22 6 21 42 42 58
2017 Non-supervisor 12 23 15 15 11 5 19 46 34 415

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 9 6 1 4 7 21 85 7 77
2018 Non-supervisor 53 8 4 1 3 6 25 88 6 845
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