2018 Public Service Employee Survey Results for Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of Page

My Job

Question 1. I get the training I need to do my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	45	10	14	6	1	70	20	161510
2018	Statistical Survey Operations	37	46	6	9	3	0	82	11	1004
2018	Western & Northern Territories Region	35	47	6	9	3	0	82	12	213
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	37	47	6	9	2	0	84	11	188
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	58	27	15	0	0	0	85	0	14

Question 2. My job is a good fit with my interests.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	39	11	6	3	80	10	161032
2018	Statistical Survey Operations	28	35	21	8	7	63	16	1006
2018	Western & Northern Territories Region	32	28	23	8	10	59	18	215
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	33	28	24	7	9	60	15	190
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	60	15	25	0	0	75	0	14

Question 3. My job is a good fit with my skills.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	45	38	8	6	3	84	9	160117
2018	Statistical Survey Operations	40	33	13	8	6	74	14	1006
2018	Western & Northern Territories Region	39	32	12	8	9	70	17	214
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	40	32	12	8	8	72	16	189
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	53	23	17	8	0	75	8	14

Question 4. I have support at work to balance my work and personal life.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	33	11	8	5	0	0	76	13	161141
2018	Statistical Survey Operations	28	32	15	12	12	1	1	60	24	1006
2018	Western & Northern Territories Region	26	28	19	10	15	2	1	55	26	215
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	29	29	17	10	14	2	0	58	24	190
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	68	8	12	5	8	0	0	75	12	14

Question 5. I get a sense of satisfaction from my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	34	42	12	8	5	0	75	13	160671
2018	Statistical Survey Operations	30	38	17	9	7	0	68	15	1006
2018	Western & Northern Territories Region	31	34	18	8	8	1	66	16	214
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	34	34	18	7	7	0	68	14	189
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	60	25	8	8	0	0	85	8	14

Question 6. I receive meaningful recognition for work well done.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	26	34	17	13	10	0	60	23	161141
2018	Statistical Survey Operations	20	29	17	17	16	1	49	34	1005
2018	Western & Northern Territories Region	20	28	20	14	18	1	48	32	214
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	22	28	20	12	18	0	50	30	189
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	38	30	20	0	12	0	68	12	14

Question 7. I have clear work objectives.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	41	13	11	5	0	0	71	16	161312
2018	Statistical Survey Operations	37	40	11	8	3	0	0	78	11	1004
2018	Western & Northern Territories Region	38	39	10	7	5	1	1	78	12	213
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	41	38	9	7	4	0	1	80	11	188
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	60	32	0	8	0	0	0	92	8	14

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	43	40	9	5	2	0	84	7	161313
2018	Statistical Survey Operations	45	36	9	6	3	1	82	9	1004
2018	Western & Northern Territories Region	40	37	9	8	6	0	77	14	214
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	43	37	9	6	4	0	80	11	189
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	60	40	0	0	0	0	100	0	14

Question 9. Overall, I feel valued at work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	37	14	11	9	0	66	20	160988
2018	Statistical Survey Operations	18	33	19	14	16	0	51	30	1006
2018	Western & Northern Territories Region	22	30	19	10	18	1	52	29	214
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	23	30	20	10	17	0	53	27	190
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	38	30	20	0	12	0	68	12	14

Question 10. I am proud of the work that I do.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	50	35	9	3	2	0	85	5	160125
2018	Statistical Survey Operations	46	33	13	4	3	0	80	7	1007
2018	Western & Northern Territories Region	44	32	13	5	7	1	76	11	215
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	46	32	13	5	5	0	77	9	190
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	53	35	12	0	0	0	88	0	14

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	38	14	12	9	0	0	65	21	160686
2018	Statistical Survey Operations	9	24	22	20	23	1	1	34	44	1005
2018	Western & Northern Territories Region	12	28	19	14	26	0	1	40	41	215
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	13	28	19	14	25	0	1	41	40	190
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	38	15	27	12	8	0	0	53	20	14

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	34	16	10	8	0	66	18	160340
2018	Statistical Survey Operations	12	24	20	21	22	1	36	44	1007
2018	Western & Northern Territories Region	13	24	20	19	23	2	38	42	215
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	14	25	21	17	21	2	40	39	190
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	30	42	12	8	8	0	73	15	14

Question 13. I have support at work to provide a high level of service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	37	15	11	7	0	67	18	160685
2018	Statistical Survey Operations	21	35	21	15	8	0	56	23	1006
2018	Western & Northern Territories Region	22	25	24	16	12	1	47	29	215
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	24	25	25	14	12	1	49	26	190
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	45	8	27	8	5	8	57	13	14

Question 14. Overall, I like my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	39	11	6	3	80	9	161156
2018	Statistical Survey Operations	35	38	15	7	6	72	13	1005
2018	Western & Northern Territories Region	34	35	16	6	8	69	14	213
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	37	34	17	6	7	71	13	188
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	45	35	12	8	0	80	8	14

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	32	17	8	5	0	1	70	13	161699
2018	Statistical Survey Operations	57	24	8	2	1	1	7	88	3	1006
2018	Western & Northern Territories Region	49	30	9	2	0	1	9	88	2	215
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	50	30	9	1	0	1	9	89	1	190
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	68	8	12	0	0	0	12	86	0	14

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	11	26	35	18	8	1	1	27	37	161147
2018	Statistical Survey Operations	7	15	24	25	20	2	6	49	24	1001
2018	Western & Northern Territories Region	9	12	23	26	24	1	5	53	23	213
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	7	11	22	27	25	1	6	56	20	189
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	0	0	15	40	38	0	8	84	0	14

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	12	20	28	23	13	2	2	37	33	160571
2018	Statistical Survey Operations	11	18	22	18	24	3	4	45	31	1004
2018	Western & Northern Territories Region	13	17	18	19	26	2	3	48	32	213
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	12	15	18	20	29	3	3	52	29	188
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	8	12	0	20	53	0	8	78	22	14

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	24	29	17	9	2	3	26	43	160643
2018	Statistical Survey Operations	10	15	22	19	19	5	11	45	29	998
2018	Western & Northern Territories Region	9	21	20	20	17	3	10	42	35	213
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	7	22	19	20	17	4	11	44	34	189
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	0	15	5	42	23	0	15	77	18	14

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	8	16	32	27	14	1	2	42	25	160266
2018	Statistical Survey Operations	4	8	21	26	31	2	8	63	13	1003
2018	Western & Northern Territories Region	5	8	22	28	30	1	7	63	14	213
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	4	8	21	28	31	1	7	64	13	189
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	0	8	12	20	53	0	8	78	8	14

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	23	27	18	11	1	2	30	42	160843
2018	Statistical Survey Operations	7	13	22	21	28	2	7	54	22	1001
2018	Western & Northern Territories Region	8	13	21	19	28	2	9	53	24	213
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	7	11	21	19	30	2	9	56	21	189
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	8	0	15	17	53	0	8	76	8	14

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	20	27	22	13	3	3	37	35	160300
2018	Statistical Survey Operations	14	17	21	16	19	6	7	41	36	1004
2018	Western & Northern Territories Region	17	13	17	20	21	4	8	47	34	214
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	14	13	15	23	23	4	9	52	30	189
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	8	23	8	17	23	8	15	52	39	14

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	24	31	16	9	2	2	25	42	161001
2018	Statistical Survey Operations	11	19	23	18	18	3	6	40	34	1005
2018	Western & Northern Territories Region	12	20	21	18	19	2	8	42	35	214
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	11	20	20	18	21	2	8	43	35	189
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	0	20	0	12	53	0	15	77	23	14

Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	32	19	11	9	5	3	59	21	161064
2018	Statistical Survey Operations	13	22	22	15	11	10	8	42	31	1009
2018	Western & Northern Territories Region	10	22	22	15	14	9	8	39	35	215
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	11	23	21	15	13	10	7	41	34	190
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	23	23	8	20	12	8	8	53	38	14

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	31	10	10	8	1	0	72	18	160757
2018	Statistical Survey Operations	30	26	13	12	14	3	1	59	27	1011
2018	Western & Northern Territories Region	25	30	11	11	19	3	1	57	31	215
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	27	31	10	11	17	3	1	60	29	190
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	38	27	8	8	5	15	0	77	15	14

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	22	19	16	14	13	2	41	36	160747
2018	Statistical Survey Operations	9	18	15	19	16	20	2	35	45	1011
2018	Western & Northern Territories Region	7	18	16	16	19	23	1	33	46	215
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	7	19	16	15	17	24	1	35	43	190
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	15	15	8	20	5	30	8	48	40	14

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	44	36	9	7	4	0	0	81	11	160773
2018	Statistical Survey Operations	35	38	10	9	4	2	2	76	14	1015
2018	Western & Northern Territories Region	31	38	14	9	5	3	1	71	15	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	33	36	14	9	5	3	1	72	14	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	45	20	15	8	5	8	0	70	13	14

Question 21. The people I work with value my ideas and opinions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	40	13	5	3	1	0	77	9	161015
2018	Statistical Survey Operations	19	32	25	8	6	6	4	56	16	1015
2018	Western & Northern Territories Region	21	33	22	8	7	5	4	60	17	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	23	32	22	7	7	5	4	61	15	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	38	38	0	17	0	0	8	81	19	14

Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	35	12	9	6	1	73	15	160726
2018	Statistical Survey Operations	37	36	10	9	7	0	74	16	1016
2018	Western & Northern Territories Region	36	32	9	12	11	0	68	23	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	37	33	8	12	11	0	70	22	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	60	12	15	5	8	0	73	12	14

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	45	30	12	7	5	2	1	76	12	160474
2018	Statistical Survey Operations	37	29	13	9	7	3	2	70	17	1015
2018	Western & Northern Territories Region	35	25	15	9	10	3	4	64	20	216
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	37	24	16	8	8	3	4	65	18	191
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	60	8	20	0	12	0	0	68	12	14

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	32	11	8	5	1	75	14	160177
2018	Statistical Survey Operations	36	35	12	10	6	1	71	17	1015
2018	Western & Northern Territories Region	36	31	11	11	10	1	68	22	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	38	31	11	10	9	1	70	19	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	60	20	12	8	0	0	80	8	14

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	26	10	5	5	1	0	80	10	160320
2018	Statistical Survey Operations	38	28	15	7	8	3	1	68	16	1013
2018	Western & Northern Territories Region	32	24	21	8	11	4	1	59	19	216
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	34	24	21	9	9	3	0	60	18	191
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	60	8	20	8	5	0	0	68	12	14

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	47	28	11	7	6	0	75	13	160605
2018	Statistical Survey Operations	38	31	14	10	7	0	69	18	1015
2018	Western & Northern Territories Region	34	28	12	14	12	1	62	26	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	36	26	12	15	10	1	63	25	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	60	15	12	5	8	0	75	12	14

Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	34	16	10	6	3	6	65	18	36684
2018	Statistical Survey Operations	7	36	28	10	16	2	1	44	27	101
2018	Western & Northern Territories Region	5	40	22	8	24	0	0	46	33	14
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	0	45	18	9	27	0	0	45	36	12

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	28	31	17	9	8	6	0	63	19	161481
2018	Statistical Survey Operations	22	27	18	11	11	10	1	55	25	1002
2018	Western & Northern Territories Region	23	22	17	10	16	11	1	51	30	214
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	25	22	16	10	15	12	1	53	28	190
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	49	24	0	8	11	8	0	80	20	13

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	31	18	13	11	2	0	58	24	161089
2018	Statistical Survey Operations	22	29	20	16	12	2	0	51	29	1004
2018	Western & Northern Territories Region	23	23	19	15	18	2	1	47	33	215
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	26	22	18	15	16	2	1	49	32	190
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	41	16	24	13	5	0	0	57	19	13

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	29	21	16	12	5	0	48	30	160960
2018	Statistical Survey Operations	15	25	20	19	13	8	0	43	34	1005
2018	Western & Northern Territories Region	15	21	18	20	17	8	1	40	40	215
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	17	21	19	18	15	8	1	42	37	190
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	32	24	16	13	13	0	0	57	27	13

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	30	18	18	14	3	48	33	161278
2018	Statistical Survey Operations	15	25	18	20	17	4	41	40	1002
2018	Western & Northern Territories Region	21	20	15	20	20	4	42	42	214
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	23	19	16	19	18	4	44	39	189
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	32	32	0	24	11	0	65	35	13

Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	24	42	18	10	5	1	67	15	161017
2018	Statistical Survey Operations	21	37	19	13	8	1	60	21	1013
2018	Western & Northern Territories Region	20	33	19	16	12	2	53	28	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	22	32	19	14	11	2	55	25	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	38	30	15	17	0	0	68	17	14

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	38	14	9	5	2	1	71	15	161068
2018	Statistical Survey Operations	25	33	15	12	9	4	2	62	22	1014
2018	Western & Northern Territories Region	21	28	16	11	16	6	2	53	29	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	23	27	16	9	14	7	2	56	26	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	38	38	15	0	10	0	0	75	10	14

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	38	18	8	5	1	0	69	13	160645
2018	Statistical Survey Operations	24	31	23	9	9	3	1	57	19	1014
2018	Western & Northern Territories Region	21	31	20	11	12	4	1	55	24	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	24	31	20	9	12	5	1	57	22	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	30	30	15	8	10	8	0	65	19	14

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	25	19	14	14	8	2	48	31	161057
2018	Statistical Survey Operations	16	20	16	16	19	12	1	41	40	1014
2018	Western & Northern Territories Region	14	20	18	12	24	11	1	39	41	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	15	20	18	12	22	11	2	40	39	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	23	8	23	8	17	15	8	39	32	14

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	32	18	15	12	2	0	53	28	161004
2018	Statistical Survey Operations	10	17	23	17	22	9	2	30	44	1013
2018	Western & Northern Territories Region	11	11	24	17	23	11	3	26	46	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	12	12	23	17	22	11	3	28	45	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	15	15	27	8	12	23	0	39	26	14

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	19	27	16	16	18	2	2	48	35	161071
2018	Statistical Survey Operations	9	18	17	18	26	6	5	31	50	1019
2018	Western & Northern Territories Region	8	13	22	17	28	5	7	24	51	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	9	14	21	17	28	5	7	26	51	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	8	23	15	20	20	8	8	35	47	14

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	35	22	11	8	3	0	57	20	161226
2018	Statistical Survey Operations	7	18	24	23	18	8	2	27	46	1018
2018	Western & Northern Territories Region	8	17	24	22	22	6	1	27	47	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	9	18	24	20	21	7	1	29	45	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	15	38	23	8	17	0	0	53	25	14

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	36	14	4	3	3	0	78	7	160822
2018	Statistical Survey Operations	32	29	17	7	5	7	1	67	13	1017
2018	Western & Northern Territories Region	32	29	18	7	8	7	1	65	15	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	35	29	17	5	7	7	1	69	12	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	38	23	17	0	0	23	0	78	0	14

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	39	38	13	6	3	2	78	9	160801
2018	Statistical Survey Operations	29	33	17	10	7	4	65	17	1019
2018	Western & Northern Territories Region	24	37	18	8	10	3	63	18	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	26	37	17	8	8	3	66	17	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	53	23	8	17	0	0	75	17	14

Question 42. Overall, my department or agency treats me with respect.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	44	36	10	5	4	0	81	9	160659
2018	Statistical Survey Operations	37	35	12	9	6	0	73	15	1019
2018	Western & Northern Territories Region	34	34	12	9	10	1	69	19	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	36	34	11	9	9	1	71	18	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	53	30	0	8	10	0	83	17	14

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	35	32	17	9	7	1	0	67	16	160754
2018	Statistical Survey Operations	26	28	20	12	12	1	0	55	24	1019
2018	Western & Northern Territories Region	23	27	19	14	16	1	1	50	30	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	26	26	20	13	15	1	1	52	28	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	60	23	0	12	5	0	0	83	17	14

Question 44. I am satisfied with my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	33	34	16	10	7	0	68	16	160146
2018	Statistical Survey Operations	25	32	20	13	10	1	57	22	1019
2018	Western & Northern Territories Region	24	28	20	13	14	0	53	27	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	27	29	20	12	12	0	55	24	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	60	15	12	12	0	0	75	12	14

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	25	19	12	9	3	0	59	22	161050
2018	Statistical Survey Operations	18	17	20	17	18	7	2	39	39	1017
2018	Western & Northern Territories Region	16	15	17	20	23	7	3	34	47	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	17	16	19	20	20	6	3	36	43	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	53	15	8	20	5	0	0	68	25	14

Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Organization	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Public Service	27	39	35	161647
2018	Statistical Survey Operations	25	44	31	994
2018	Western & Northern Territories Region	29	38	33	215
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	27	39	34	190
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	20	58	23	14

Question 47. Please indicate your reason for leaving.
Survey year	Organization	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Public Service	17	33	30	6	8	6	43390
2018	Statistical Survey Operations	24	9	32	16	7	12	250
2018	Western & Northern Territories Region	28	2	44	7	3	17	62
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	27	2	42	6	4	19	51

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	15	85	161503
2018	Statistical Survey Operations	21	79	1015
2018	Western & Northern Territories Region	23	77	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	21	79	192

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Organization	(%)	Total responses
2018	Public Service	51	22721
2018	Statistical Survey Operations	34	180
2018	Western & Northern Territories Region	17	41
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	14	34

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Organization	(%)	Total responses
2018	Public Service	62	22735
2018	Statistical Survey Operations	66	199
2018	Western & Northern Territories Region	63	49
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	60	40

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Organization	(%)	Total responses
2018	Public Service	8	22696
2018	Statistical Survey Operations	5	175

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	(%)	Total responses
2018	Public Service	5	22696
2018	Statistical Survey Operations	0	174
2018	Western & Northern Territories Region	0	41
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	0	34

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Organization	(%)	Total responses
2018	Public Service	6	22696
2018	Western & Northern Territories Region	0	41
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	0	34

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22712
2018	Statistical Survey Operations	44	186
2018	Western & Northern Territories Region	70	46
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	71	38

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	4	22694
2018	Statistical Survey Operations	4	174

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Organization	(%)	Total responses
2018	Public Service	40	22709
2018	Statistical Survey Operations	48	190
2018	Western & Northern Territories Region	64	45
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	67	37

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Organization	(%)	Total responses
2018	Public Service	40	22697
2018	Statistical Survey Operations	39	182
2018	Western & Northern Territories Region	51	44
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	51	36

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Organization	(%)	Total responses
2018	Public Service	46	22698
2018	Statistical Survey Operations	32	182
2018	Western & Northern Territories Region	48	43
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	44	35

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Organization	(%)	Total responses
2018	Public Service	41	22706
2018	Statistical Survey Operations	40	186
2018	Western & Northern Territories Region	53	44
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	48	35

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Organization	(%)	Total responses
2018	Public Service	33	22690
2018	Statistical Survey Operations	23	182
2018	Western & Northern Territories Region	30	41
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	30	34

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Organization	(%)	Total responses
2018	Public Service	56	22722
2018	Statistical Survey Operations	54	191
2018	Western & Northern Territories Region	68	44
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	66	36

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Organization	(%)	Total responses
2018	Public Service	36	22699
2018	Statistical Survey Operations	32	180
2018	Western & Northern Territories Region	46	43
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	45	35

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Organization	(%)	Total responses
2018	Public Service	2	22678
2018	Statistical Survey Operations	4	173

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22693
2018	Statistical Survey Operations	22	182
2018	Western & Northern Territories Region	11	41

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Organization	(%)	Total responses
2018	Public Service	13	22689
2018	Statistical Survey Operations	28	179
2018	Western & Northern Territories Region	42	43
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	42	36

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Organization	(%)	Total responses
2018	Public Service	48	22704
2018	Statistical Survey Operations	49	188
2018	Western & Northern Territories Region	52	45
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	49	37

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22702
2018	Statistical Survey Operations	34	182
2018	Western & Northern Territories Region	59	42
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	55	35

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Organization	(%)	Total responses
2018	Public Service	15	22687
2018	Statistical Survey Operations	14	178
2018	Western & Northern Territories Region	13	40

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	(%)	Total responses
2018	Public Service	51	22718
2018	Statistical Survey Operations	55	194
2018	Western & Northern Territories Region	59	45
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	61	38

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22701
2018	Statistical Survey Operations	22	182
2018	Western & Northern Territories Region	26	42
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	20	34

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	(%)	Total responses
2018	Public Service	8	22688
2018	Statistical Survey Operations	7	175

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Organization	(%)	Total responses
2018	Public Service	20	22699
2018	Statistical Survey Operations	23	180
2018	Western & Northern Territories Region	30	41
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	27	34

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22689
2018	Statistical Survey Operations	12	175
2018	Western & Northern Territories Region	18	41
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	19	34

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	22692
2018	Statistical Survey Operations	10	177

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Organization	(%)	Total responses
2018	Public Service	14	22692
2018	Statistical Survey Operations	22	175
2018	Western & Northern Territories Region	19	40
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	15	33

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	11	22688
2018	Statistical Survey Operations	10	174
2018	Western & Northern Territories Region	15	41
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	19	34

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22709
2018	Statistical Survey Operations	42	183
2018	Western & Northern Territories Region	46	45
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	44	37

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	21200
2018	Statistical Survey Operations	15	165
2018	Western & Northern Territories Region	14	37

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Organization	(%)	Total responses
2018	Public Service	19	21197
2018	Statistical Survey Operations	26	165
2018	Western & Northern Territories Region	21	38
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	18	31

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21191
2018	Statistical Survey Operations	16	161
2018	Western & Northern Territories Region	12	36

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	21189
2018	Statistical Survey Operations	9	159

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21189
2018	Statistical Survey Operations	14	159

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	21189
2018	Statistical Survey Operations	6	158

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21188

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	21193
2018	Statistical Survey Operations	16	161
2018	Western & Northern Territories Region	19	37
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	17	30

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Organization	(%)	Total responses
2018	Public Service	12	21192
2018	Statistical Survey Operations	18	159
2018	Western & Northern Territories Region	19	37
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	16	30

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	(%)	Total responses
2018	Public Service	30	21199
2018	Statistical Survey Operations	35	164
2018	Western & Northern Territories Region	39	40
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	37	32

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	21189
2018	Statistical Survey Operations	5	158

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	(%)	Total responses
2018	Public Service	47	21214
2018	Statistical Survey Operations	49	169
2018	Western & Northern Territories Region	53	39
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	52	32

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	21187
2018	Statistical Survey Operations	5	157

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Organization	(%)	Total responses
2018	Public Service	56	21220
2018	Statistical Survey Operations	59	173
2018	Western & Northern Territories Region	55	41
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	50	34

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	21191

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	13	21192
2018	Statistical Survey Operations	17	159
2018	Western & Northern Territories Region	15	35
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	18	29

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	19	21	8	8	23	5	48	22	161102
2018	Statistical Survey Operations	11	13	19	8	9	34	6	40	28	999
2018	Western & Northern Territories Region	10	13	22	5	13	30	7	36	29	212
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	10	13	22	6	12	29	8	38	28	189
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	8	8	15	15	10	23	23	27	45	14

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	31	18	7	6	7	1	66	14	161060
2018	Statistical Survey Operations	22	28	19	6	9	14	2	60	18	996
2018	Western & Northern Territories Region	24	28	16	5	13	14	1	61	20	212
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	26	27	15	5	12	14	1	62	21	189
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	45	23	5	8	5	15	0	80	15	14

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	8	92	161188
2018	Statistical Survey Operations	10	90	1011
2018	Western & Northern Territories Region	11	89	215
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	10	90	190
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	0	100	14

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Organization	(%)	Total responses
2018	Public Service	36	11806
2018	Statistical Survey Operations	30	83
2018	Western & Northern Territories Region	26	22
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	27	17

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Organization	(%)	Total responses
2018	Public Service	77	11826
2018	Statistical Survey Operations	87	94

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11797

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11797
2018	Statistical Survey Operations	0	78
2018	Western & Northern Territories Region	0	20
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	0	15

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Organization	(%)	Total responses
2018	Public Service	7	11798

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11802
2018	Statistical Survey Operations	23	80
2018	Western & Northern Territories Region	29	21

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	8	11798
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	0	15

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Organization	(%)	Total responses
2018	Public Service	25	11790
2018	Statistical Survey Operations	25	82
2018	Western & Northern Territories Region	35	22
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	29	17

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Organization	(%)	Total responses
2018	Public Service	20	11790
2018	Statistical Survey Operations	27	82
2018	Western & Northern Territories Region	40	22
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	29	17

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11786
2018	Statistical Survey Operations	22	79
2018	Western & Northern Territories Region	23	20

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Organization	(%)	Total responses
2018	Public Service	6	11784
2018	Statistical Survey Operations	16	78

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Organization	(%)	Total responses
2018	Public Service	26	11787
2018	Statistical Survey Operations	26	79
2018	Western & Northern Territories Region	24	19

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Organization	(%)	Total responses
2018	Public Service	29	11792
2018	Statistical Survey Operations	19	79

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11783
2018	Western & Northern Territories Region	0	19
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	0	14

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11782
2018	Western & Northern Territories Region	0	19
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	0	14

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Organization	(%)	Total responses
2018	Public Service	8	11785
2018	Statistical Survey Operations	8	78

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11787
2018	Statistical Survey Operations	23	79
2018	Western & Northern Territories Region	26	19

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Organization	(%)	Total responses
2018	Public Service	1	11782
2018	Statistical Survey Operations	0	77
2018	Western & Northern Territories Region	0	19
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	0	14

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Organization	(%)	Total responses
2018	Public Service	17	11791
2018	Statistical Survey Operations	27	85
2018	Western & Northern Territories Region	25	21
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	33	16

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Organization	(%)	Total responses
2018	Public Service	0	11783

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Organization	(%)	Total responses
2018	Public Service	19	11797
2018	Statistical Survey Operations	37	83
2018	Western & Northern Territories Region	36	21
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	33	16

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	(%)	Total responses
2018	Public Service	29	11822
2018	Statistical Survey Operations	46	87
2018	Western & Northern Territories Region	38	20
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	36	15

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11810
2018	Statistical Survey Operations	13	81

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	(%)	Total responses
2018	Public Service	5	11809
2018	Statistical Survey Operations	7	80

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Organization	(%)	Total responses
2018	Public Service	17	11817
2018	Statistical Survey Operations	31	84
2018	Western & Northern Territories Region	46	21
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	47	16

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11805
2018	Statistical Survey Operations	8	79

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	6	11807
2018	Statistical Survey Operations	16	81
2018	Western & Northern Territories Region	25	21

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11806
2018	Statistical Survey Operations	10	78

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11808
2018	Statistical Survey Operations	8	80

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Organization	(%)	Total responses
2018	Public Service	49	11821
2018	Statistical Survey Operations	47	85
2018	Western & Northern Territories Region	49	23
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	47	18

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Organization	(%)	Total responses
2018	Public Service	5	11053
2018	Western & Northern Territories Region	0	14
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	0	11

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Organization	(%)	Total responses
2018	Public Service	13	11052
2018	Statistical Survey Operations	10	66

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Organization	(%)	Total responses
2018	Public Service	3	11049

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11050
2018	Western & Northern Territories Region	0	14
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	0	11

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Organization	(%)	Total responses
2018	Public Service	3	11051
2018	Statistical Survey Operations	9	66
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	0	11

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11049
2018	Statistical Survey Operations	0	64
2018	Western & Northern Territories Region	0	14
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	0	11

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	11051
2018	Western & Northern Territories Region	0	14
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	0	11

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	11053
2018	Statistical Survey Operations	26	66

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	11055
2018	Statistical Survey Operations	21	67

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	(%)	Total responses
2018	Public Service	27	11058
2018	Statistical Survey Operations	45	68
2018	Western & Northern Territories Region	47	17
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	56	14

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11054
2018	Western & Northern Territories Region	0	14
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	0	11

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	(%)	Total responses
2018	Public Service	45	11069
2018	Statistical Survey Operations	59	74
2018	Western & Northern Territories Region	72	18

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11050
2018	Western & Northern Territories Region	0	14
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	0	11

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Organization	(%)	Total responses
2018	Public Service	64	11072
2018	Statistical Survey Operations	77	74

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11051

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	13	11050
2018	Statistical Survey Operations	15	66
2018	Western & Northern Territories Region	0	14
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	0	11

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	18	24	4	4	26	5	53	12	161075
2018	Statistical Survey Operations	12	14	19	4	6	39	6	47	18	997
2018	Western & Northern Territories Region	9	16	20	3	11	33	8	43	24	214
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	10	16	20	4	9	33	8	44	22	189
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	0	27	20	0	0	35	18	56	0	12

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	31	19	5	4	10	1	69	10	161053
2018	Statistical Survey Operations	25	28	16	4	6	19	2	67	13	997
2018	Western & Northern Territories Region	26	27	13	5	9	18	1	66	17	213
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	28	27	13	5	7	18	1	69	15	188
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	27	44	15	6	0	9	0	78	6	12

Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	24	22	14	18	0	1	46	32	161369
2018	Statistical Survey Operations	27	24	22	13	13	0	1	51	26	1017
2018	Western & Northern Territories Region	21	22	24	16	17	1	0	43	33	216
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	22	22	24	18	13	1	0	44	31	191
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	23	35	23	5	15	0	0	58	20	14

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	27	28	16	11	1	45	27	161255
2018	Statistical Survey Operations	43	27	17	6	3	4	73	9	1015
2018	Western & Northern Territories Region	42	29	17	8	4	2	71	12	216
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	41	30	16	8	3	2	72	11	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	38	35	12	8	0	8	78	8	14

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	29	24	13	8	0	2	55	21	160603
2018	Statistical Survey Operations	46	24	13	5	3	1	8	77	9	1014
2018	Western & Northern Territories Region	45	26	13	5	3	0	9	77	8	216
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	46	26	14	5	2	0	8	77	8	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	38	35	12	8	0	0	8	78	8	14

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	23	23	17	15	1	1	44	32	160732
2018	Statistical Survey Operations	52	21	11	4	3	3	7	80	8	1015
2018	Western & Northern Territories Region	52	23	11	4	2	4	4	82	7	215
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	53	23	11	3	1	4	4	83	5	191
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	38	27	20	0	8	0	8	70	8	14

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	46	23	13	6	4	0	6	75	11	160698
2018	Statistical Survey Operations	57	16	8	3	2	1	14	85	6	1015
2018	Western & Northern Territories Region	56	18	8	3	2	1	11	85	6	216
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	55	19	9	3	2	1	11	84	5	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	53	23	12	0	5	0	8	81	5	14

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	27	21	11	9	1	58	20	161068
2018	Statistical Survey Operations	29	28	20	11	11	2	58	22	1019
2018	Western & Northern Territories Region	26	35	16	9	13	1	61	23	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	27	35	17	8	12	1	63	21	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	60	0	27	8	5	0	60	12	14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	33	23	10	6	1	1	59	17	160799
2018	Statistical Survey Operations	29	22	20	11	11	2	4	55	24	1018
2018	Western & Northern Territories Region	32	20	20	11	12	1	4	55	24	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	34	21	19	11	11	1	4	58	23	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	53	12	15	20	0	0	0	65	20	14

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	31	25	14	8	1	1	53	22	160760
2018	Statistical Survey Operations	37	24	15	10	6	3	6	66	17	1016
2018	Western & Northern Territories Region	38	24	15	8	8	2	6	67	16	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	38	26	16	8	6	2	5	69	14	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	68	20	5	8	0	0	0	88	8	14

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	31	22	12	7	0	1	59	19	160624
2018	Statistical Survey Operations	42	30	13	7	5	1	3	74	13	1016
2018	Western & Northern Territories Region	39	34	10	7	7	0	3	75	14	216
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	40	35	11	7	5	0	2	76	13	191
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	65	15	5	8	0	0	8	87	8	14

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	31	22	12	7	0	1	59	18	160191
2018	Statistical Survey Operations	47	29	13	5	3	0	3	78	8	1015
2018	Western & Northern Territories Region	49	29	11	3	4	1	3	81	7	216
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	50	31	11	3	2	1	2	83	5	191
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	73	20	0	0	0	0	8	100	0	14

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	50	25	13	6	4	2	76	10	160099
2018	Statistical Survey Operations	49	21	16	6	4	4	73	11	1015
2018	Western & Northern Territories Region	50	20	15	8	4	2	72	13	215
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	51	21	15	9	3	2	74	12	191
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	65	12	8	15	0	0	77	15	14

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	67	16	7	3	3	1	5	87	6	160330
2018	Statistical Survey Operations	61	12	6	3	2	5	12	87	6	1008
2018	Western & Northern Territories Region	60	11	8	1	3	8	10	86	4	212
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	61	11	7	1	2	8	10	88	3	189
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	73	5	0	0	0	8	15	100	0	14

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	67	14	7	4	4	1	3	84	9	160420
2018	Statistical Survey Operations	62	15	7	4	5	2	5	82	10	1018
2018	Western & Northern Territories Region	60	13	11	4	6	3	3	77	11	216
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	62	12	11	4	6	3	3	79	10	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	60	8	0	5	5	8	15	87	13	14

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	27	11	4	3	0	1	81	7	160968
2018	Statistical Survey Operations	66	17	7	3	2	1	4	87	5	1017
2018	Western & Northern Territories Region	73	14	8	2	1	1	2	89	3	216
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	74	14	8	2	1	1	1	89	3	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	73	20	0	0	0	0	8	100	0	14

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	53	22	11	6	6	0	1	76	12	160500
2018	Statistical Survey Operations	49	22	12	7	7	0	3	73	14	1019
2018	Western & Northern Territories Region	49	23	10	7	8	1	1	74	16	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	50	24	10	7	8	1	1	75	15	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	68	8	0	12	5	0	8	81	19	14

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	13	6	2	1	26	88	4	159765
2018	Statistical Survey Operations	41	5	2	0	1	51	93	2	1012
2018	Western & Northern Territories Region	44	5	1	1	1	50	96	2	216
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	43	4	1	1	1	51	95	2	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	55	0	0	0	0	45	100	0	14

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	61	20	9	3	2	0	6	86	4	160250
2018	Statistical Survey Operations	44	18	13	7	4	1	13	72	13	1019
2018	Western & Northern Territories Region	40	19	16	11	6	1	7	64	18	217
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	41	20	16	10	5	1	6	66	17	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	53	15	12	8	12	0	0	68	20	14

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	64	15	7	4	5	0	4	83	10	160852
2018	Statistical Survey Operations	25	20	17	14	23	1	2	45	38	1019
2018	Western & Northern Territories Region	26	19	17	15	22	0	1	45	37	216
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	28	18	18	15	20	0	0	46	36	192
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	42	15	23	8	12	0	0	58	20	14

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	48	29	14	4	2	0	2	79	7	160646
2018	Statistical Survey Operations	49	26	12	5	4	1	4	78	10	1017
2018	Western & Northern Territories Region	49	30	9	5	4	1	3	82	9	215
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	51	31	8	5	3	1	2	84	8	191
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	50	35	8	0	0	0	8	92	0	14

Question 63. Overall, my level of work-related stress is…
Survey year	Organization	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	31	36	14	5	45	19	161633
2018	Statistical Survey Operations	18	30	34	12	6	48	19	1012
2018	Western & Northern Territories Region	16	29	37	9	8	45	18	214
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	16	30	37	9	7	47	16	189
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	23	23	42	8	5	45	12	14

Question 64. After my workday, I feel emotionally drained.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	10	20	38	22	10	0	0	32	30	159815
2018	Statistical Survey Operations	10	17	37	21	13	0	1	35	28	1014
2018	Western & Northern Territories Region	12	17	39	23	9	1	0	32	28	215
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	9	16	40	23	10	1	0	34	26	190
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	0	25	38	15	23	0	0	38	25	14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	40	16	8	4	2	0	71	13	161108
2018	Statistical Survey Operations	16	30	22	13	12	6	1	50	27	1011
2018	Western & Northern Territories Region	13	31	24	11	16	5	0	46	28	216
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	14	31	24	10	15	5	0	48	26	191
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	23	30	15	15	17	0	0	53	32	14

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	23	35	18	13	10	2	0	59	23	161341
2018	Statistical Survey Operations	16	25	20	18	16	3	2	43	35	1011
2018	Western & Northern Territories Region	13	25	22	16	19	2	3	40	37	216
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	14	28	23	15	16	2	3	44	32	191
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	23	20	23	30	5	0	0	42	35	14

Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	26	20	11	11	2	1	30	70	161576
2018	Statistical Survey Operations	55	18	6	2	2	13	3	66	34	1006
2018	Western & Northern Territories Region	50	22	8	3	3	13	1	59	41	215
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	51	22	7	3	1	14	2	60	40	190
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	49	30	8	13	0	0	0	49	51	13

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	23	109172
2018	Statistical Survey Operations	23	236
2018	Western & Northern Territories Region	27	65
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	30	53

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	35	109188
2018	Statistical Survey Operations	40	239
2018	Western & Northern Territories Region	43	67
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	39	55

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	23	109138
2018	Statistical Survey Operations	22	227
2018	Western & Northern Territories Region	22	64
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	20	52

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Organization	(%)	Total responses
2018	Public Service	44	109210
2018	Statistical Survey Operations	32	242
2018	Western & Northern Territories Region	38	71
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	41	59

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Organization	(%)	Total responses
2018	Public Service	7	109103
2018	Statistical Survey Operations	4	221
2018	Western & Northern Territories Region	5	63
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	4	52

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Organization	(%)	Total responses
2018	Public Service	33	109160
2018	Statistical Survey Operations	24	232
2018	Western & Northern Territories Region	18	64
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	19	52

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Organization	(%)	Total responses
2018	Public Service	34	109157
2018	Statistical Survey Operations	37	235
2018	Western & Northern Territories Region	29	65
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	31	53

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Organization	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Public Service	6	41	19	11	5	19	104045
2018	Statistical Survey Operations	9	64	8	6	2	10	230
2018	Western & Northern Territories Region	14	60	10	8	1	7	62
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	13	63	10	9	1	4	52

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	35	65	108456
2018	Statistical Survey Operations	68	32	278
2018	Western & Northern Territories Region	59	41	76
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	61	39	64

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	11	22	18	18	23	2	6	36	44	108900
2018	Statistical Survey Operations	15	25	16	10	16	2	17	49	31	286
2018	Western & Northern Territories Region	16	21	24	5	21	1	12	43	30	76
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	15	25	20	6	18	2	14	47	28	64

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	5	13	16	19	39	2	7	19	63	108928
2018	Statistical Survey Operations	12	19	14	11	13	5	26	46	35	285
2018	Western & Northern Territories Region	12	12	18	12	19	5	22	32	43	76
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	13	14	18	10	16	5	25	37	37	64

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	16	13	9	11	1	8	63	22	161026
2018	Statistical Survey Operations	53	9	4	1	3	6	25	88	6	981
2018	Western & Northern Territories Region	53	7	6	2	5	5	23	83	9	211
2018	Western Region SSO-CAPI (Computer Assisted Personal Interview) Employees	54	7	6	2	3	5	24	84	7	187
2018	Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees	45	20	0	0	5	0	30	93	7	14

Report a problem or mistake on this page

Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Alberta and NWT SSO-CAPI (Computer Assisted Personal Interviews) Employees

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment