2018 Public Service Employee Survey Results for Administrative Tribunals Support Service of Canada by Question 80. In total, how many years have you been working in the federal public service?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 48 34 9 6 3 0 0 81 9 62
2018 3 to 10 years in the federal public service 29 44 5 18 2 0 1 74 21 107
2018 11 to 20 years in the federal public service 36 45 5 5 5 0 3 85 10 99
2018 More than 20 years in the federal public service 53 28 7 8 0 0 3 84 8 44
2017 Less than 3 years in the federal public service 60 25 6 7 1 0 1 86 8 61
2017 3 to 10 years in the federal public service 41 28 7 15 9 0 0 69 24 125
2017 11 to 20 years in the federal public service 42 40 8 7 4 0 0 82 11 107
2017 More than 20 years in the federal public service 50 40 5 1 0 0 5 94 1 54

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 28 55 11 4 2 0 0 83 6 62
2018 3 to 10 years in the federal public service 32 44 11 8 6 0 0 75 14 107
2018 11 to 20 years in the federal public service 40 38 9 9 5 0 0 77 14 100
2018 More than 20 years in the federal public service 57 37 6 0 0 0 0 94 0 44
2017 Less than 3 years in the federal public service 32 46 7 11 4 0 0 79 14 61
2017 3 to 10 years in the federal public service 37 39 9 9 7 0 0 75 16 125
2017 11 to 20 years in the federal public service 40 45 8 3 3 0 0 85 6 107
2017 More than 20 years in the federal public service 39 45 11 1 0 0 4 87 1 54

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 41 46 7 5 0 0 0 88 5 62
2018 3 to 10 years in the federal public service 42 43 5 6 5 0 0 85 10 106
2018 11 to 20 years in the federal public service 57 28 7 4 3 0 0 86 7 99
2018 More than 20 years in the federal public service 66 22 8 4 0 0 0 88 4 44
2017 Less than 3 years in the federal public service 40 28 24 7 1 0 0 68 8 61
2017 3 to 10 years in the federal public service 46 35 4 8 6 0 0 81 14 124
2017 11 to 20 years in the federal public service 46 43 5 4 3 0 0 89 6 107
2017 More than 20 years in the federal public service 56 34 6 1 1 0 1 91 3 54

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 59 26 5 4 3 0 3 88 7 62
2018 3 to 10 years in the federal public service 49 31 10 6 5 0 0 80 10 107
2018 11 to 20 years in the federal public service 53 27 11 5 5 0 0 79 10 98
2018 More than 20 years in the federal public service 45 34 15 0 0 6 0 84 0 43
2017 Less than 3 years in the federal public service 75 13 5 3 0 1 2 91 3 61
2017 3 to 10 years in the federal public service 43 36 10 7 4 0 0 79 11 125
2017 11 to 20 years in the federal public service 54 31 6 6 2 0 0 85 8 107
2017 More than 20 years in the federal public service 52 33 7 2 1 0 5 89 4 54

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 43 44 6 7 0 0 0 86 7 62
2018 3 to 10 years in the federal public service 31 48 11 9 2 0 0 78 10 108
2018 11 to 20 years in the federal public service 39 33 16 6 6 0 0 72 12 99
2018 More than 20 years in the federal public service 45 44 5 4 2 0 0 89 6 44
2017 Less than 3 years in the federal public service 24 51 11 11 4 0 0 75 14 61
2017 3 to 10 years in the federal public service 31 43 10 6 9 0 0 75 15 125
2017 11 to 20 years in the federal public service 35 43 11 6 5 0 0 78 11 106
2017 More than 20 years in the federal public service 40 44 10 5 0 0 1 85 5 54

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 57 24 10 8 0 1 0 82 8 61
2018 3 to 10 years in the federal public service 29 42 9 14 7 0 0 71 21 108
2018 11 to 20 years in the federal public service 33 36 12 13 6 0 0 69 19 100
2018 More than 20 years in the federal public service 36 49 9 4 2 0 0 85 6 44
2017 Less than 3 years in the federal public service 63 19 10 6 1 1 0 83 7 61
2017 3 to 10 years in the federal public service 31 37 12 3 15 1 1 69 19 125
2017 11 to 20 years in the federal public service 32 41 12 7 7 0 0 74 15 106
2017 More than 20 years in the federal public service 42 34 13 6 4 0 1 77 10 54

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 45 38 10 3 5 0 0 83 7 62
2018 3 to 10 years in the federal public service 32 37 12 11 7 0 1 70 18 108
2018 11 to 20 years in the federal public service 33 35 20 8 4 0 0 68 12 101
2018 More than 20 years in the federal public service 48 39 8 4 0 0 0 87 4 44
2017 Less than 3 years in the federal public service 65 22 4 7 1 0 0 87 8 60
2017 3 to 10 years in the federal public service 35 32 10 15 7 1 1 68 22 125
2017 11 to 20 years in the federal public service 32 45 7 12 5 0 0 76 17 105
2017 More than 20 years in the federal public service 39 39 13 5 2 0 1 80 7 54

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 67 29 4 0 0 0 0 96 0 62
2018 3 to 10 years in the federal public service 60 30 8 1 1 1 0 90 2 108
2018 11 to 20 years in the federal public service 53 36 8 1 2 0 0 90 3 100
2018 More than 20 years in the federal public service 66 32 0 2 0 0 0 98 2 45
2017 Less than 3 years in the federal public service 69 24 5 3 0 0 0 92 3 61
2017 3 to 10 years in the federal public service 49 33 10 5 2 0 0 82 7 125
2017 11 to 20 years in the federal public service 43 41 11 3 3 0 0 84 5 106
2017 More than 20 years in the federal public service 61 26 5 1 4 0 3 90 6 54

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 59 30 8 1 2 0 0 89 3 62
2018 3 to 10 years in the federal public service 34 43 10 6 6 1 0 78 12 107
2018 11 to 20 years in the federal public service 37 31 19 7 6 0 0 68 13 100
2018 More than 20 years in the federal public service 45 41 6 2 2 3 0 89 4 45
2017 Less than 3 years in the federal public service 65 19 10 2 1 1 0 86 4 61
2017 3 to 10 years in the federal public service 35 32 9 11 11 1 0 68 23 124
2017 11 to 20 years in the federal public service 35 40 13 5 8 0 0 75 12 105
2017 More than 20 years in the federal public service 43 38 8 7 4 0 1 81 11 54

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 60 27 11 1 0 0 0 87 1 62
2018 3 to 10 years in the federal public service 49 34 13 3 0 0 0 83 3 108
2018 11 to 20 years in the federal public service 52 29 13 2 4 0 0 80 6 97
2018 More than 20 years in the federal public service 78 22 0 0 0 0 0 100 0 45
2017 Less than 3 years in the federal public service 63 24 8 2 3 0 0 87 5 60
2017 3 to 10 years in the federal public service 48 37 7 4 3 0 0 85 7 125
2017 11 to 20 years in the federal public service 48 39 5 6 1 1 0 88 7 107
2017 More than 20 years in the federal public service 64 31 4 0 0 0 1 96 0 54

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 48 31 10 6 2 0 2 81 8 62
2018 3 to 10 years in the federal public service 37 37 11 6 8 0 0 75 15 108
2018 11 to 20 years in the federal public service 41 30 11 11 6 1 0 72 17 99
2018 More than 20 years in the federal public service 47 39 10 2 2 0 0 86 4 45
2017 Less than 3 years in the federal public service 57 23 12 4 4 0 0 80 8 61
2017 3 to 10 years in the federal public service 34 34 12 15 4 0 1 69 19 125
2017 11 to 20 years in the federal public service 39 35 10 10 6 0 0 74 16 107
2017 More than 20 years in the federal public service 50 34 4 3 6 0 4 87 9 54

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 45 30 19 7 0 0 0 74 7 62
2018 3 to 10 years in the federal public service 38 34 11 8 8 1 0 73 16 107
2018 11 to 20 years in the federal public service 35 36 15 10 3 0 0 71 13 100
2018 More than 20 years in the federal public service 56 34 8 2 0 0 0 90 2 45
2017 Less than 3 years in the federal public service 64 18 12 2 3 1 0 83 5 61
2017 3 to 10 years in the federal public service 37 36 12 8 7 0 1 73 15 125
2017 11 to 20 years in the federal public service 38 34 10 9 5 1 2 75 14 107
2017 More than 20 years in the federal public service 46 31 10 6 5 0 1 78 12 54

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 58 27 7 5 3 0 0 85 8 62
2018 3 to 10 years in the federal public service 35 39 14 9 3 0 0 74 12 106
2018 11 to 20 years in the federal public service 39 38 11 10 3 0 0 77 12 98
2018 More than 20 years in the federal public service 44 43 11 2 0 0 0 87 2 44
2017 Less than 3 years in the federal public service 67 21 8 4 1 0 0 88 5 60
2017 3 to 10 years in the federal public service 38 36 13 10 4 0 0 73 13 125
2017 11 to 20 years in the federal public service 37 39 15 4 4 0 0 77 8 107
2017 More than 20 years in the federal public service 41 39 9 6 3 0 1 81 9 54

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 62 31 6 2 0 0 0 92 2 62
2018 3 to 10 years in the federal public service 39 40 16 4 1 0 0 79 5 107
2018 11 to 20 years in the federal public service 43 36 9 5 8 0 0 78 12 100
2018 More than 20 years in the federal public service 61 31 6 2 0 0 0 92 2 45
2017 Less than 3 years in the federal public service 64 19 8 7 1 0 0 83 8 61
2017 3 to 10 years in the federal public service 40 38 9 7 6 1 0 78 13 125
2017 11 to 20 years in the federal public service 42 39 10 5 5 0 0 81 9 106
2017 More than 20 years in the federal public service 45 45 4 5 0 0 1 91 5 53

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 58 29 5 8 0 0 0 87 8 62
2018 3 to 10 years in the federal public service 42 31 20 4 3 0 0 73 7 108
2018 11 to 20 years in the federal public service 46 26 16 7 5 0 1 72 12 101
2018 More than 20 years in the federal public service 45 32 11 2 10 0 0 77 12 45
2017 Less than 3 years in the federal public service 72 23 3 0 0 2 0 96 0 61
2017 3 to 10 years in the federal public service 43 38 12 5 1 0 1 82 6 125
2017 11 to 20 years in the federal public service 45 39 9 3 2 1 0 85 5 107
2017 More than 20 years in the federal public service 41 33 17 4 3 0 1 75 7 54

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 4 9 20 39 25 0 2 66 14 61
2018 3 to 10 years in the federal public service 6 22 34 23 13 2 0 36 29 106
2018 11 to 20 years in the federal public service 8 21 30 23 14 0 4 38 30 100
2018 More than 20 years in the federal public service 8 21 33 34 4 0 0 38 30 45
2017 Less than 3 years in the federal public service 5 6 12 21 33 2 20 70 15 61
2017 3 to 10 years in the federal public service 10 24 30 18 16 1 2 35 34 124
2017 11 to 20 years in the federal public service 7 19 37 22 8 2 5 32 28 106
2017 More than 20 years in the federal public service 1 39 20 26 12 0 1 39 41 54

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 5 9 10 25 41 8 2 74 16 62
2018 3 to 10 years in the federal public service 5 24 24 27 17 3 0 45 30 106
2018 11 to 20 years in the federal public service 8 17 30 29 13 1 2 42 27 101
2018 More than 20 years in the federal public service 12 10 34 28 13 2 0 42 23 45
2017 Less than 3 years in the federal public service 5 5 13 14 36 4 24 69 14 61
2017 3 to 10 years in the federal public service 12 9 24 27 19 1 7 51 23 121
2017 11 to 20 years in the federal public service 7 16 26 26 12 6 7 44 26 107
2017 More than 20 years in the federal public service 9 11 31 27 17 0 4 46 21 54

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 4 13 26 20 24 8 5 51 19 62
2018 3 to 10 years in the federal public service 8 16 35 22 15 3 1 38 25 107
2018 11 to 20 years in the federal public service 11 18 31 17 15 4 4 35 32 100
2018 More than 20 years in the federal public service 4 8 44 26 11 3 3 39 13 45
2017 Less than 3 years in the federal public service 7 7 16 16 26 6 20 58 20 61
2017 3 to 10 years in the federal public service 16 11 29 20 17 1 6 40 29 125
2017 11 to 20 years in the federal public service 7 17 31 23 11 3 7 38 27 107
2017 More than 20 years in the federal public service 15 15 21 30 15 2 3 47 32 54

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 2 1 18 29 43 4 3 77 3 62
2018 3 to 10 years in the federal public service 4 4 28 36 26 0 2 64 7 108
2018 11 to 20 years in the federal public service 3 9 43 28 15 0 2 44 12 100
2018 More than 20 years in the federal public service 4 9 37 40 7 3 0 48 13 45
2017 Less than 3 years in the federal public service 2 2 11 21 37 4 24 79 6 61
2017 3 to 10 years in the federal public service 2 7 30 32 25 1 4 59 9 124
2017 11 to 20 years in the federal public service 1 11 41 28 14 1 4 44 13 105
2017 More than 20 years in the federal public service 8 7 37 29 15 0 5 46 15 54

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 4 14 20 22 30 4 7 58 20 62
2018 3 to 10 years in the federal public service 11 19 25 26 17 2 1 44 30 108
2018 11 to 20 years in the federal public service 10 28 25 19 14 1 4 35 39 101
2018 More than 20 years in the federal public service 8 15 35 30 9 0 3 40 23 45
2017 Less than 3 years in the federal public service 4 1 11 13 41 5 25 77 8 61
2017 3 to 10 years in the federal public service 10 18 25 20 20 1 6 43 30 124
2017 11 to 20 years in the federal public service 6 21 26 23 17 1 6 43 29 106
2017 More than 20 years in the federal public service 6 19 35 13 17 0 10 34 27 54

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 6 12 17 20 33 8 3 60 21 62
2018 3 to 10 years in the federal public service 15 19 25 25 13 3 1 39 35 106
2018 11 to 20 years in the federal public service 11 23 25 20 13 2 5 35 38 101
2018 More than 20 years in the federal public service 14 19 25 28 5 3 6 36 36 45
2017 Less than 3 years in the federal public service 5 4 9 15 36 10 22 74 13 60
2017 3 to 10 years in the federal public service 10 11 25 27 20 1 5 50 23 124
2017 11 to 20 years in the federal public service 8 10 29 22 20 3 7 47 21 106
2017 More than 20 years in the federal public service 7 11 26 32 14 0 10 51 20 54

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 3 9 23 25 29 7 5 61 13 62
2018 3 to 10 years in the federal public service 9 9 39 25 14 2 1 40 19 107
2018 11 to 20 years in the federal public service 11 16 35 17 15 3 4 34 29 101
2018 More than 20 years in the federal public service 9 17 38 23 7 5 0 33 27 45
2017 Less than 3 years in the federal public service 6 4 14 12 35 7 22 65 15 61
2017 3 to 10 years in the federal public service 12 10 33 21 18 2 5 41 23 125
2017 11 to 20 years in the federal public service 9 12 32 20 17 2 8 42 23 107
2017 More than 20 years in the federal public service 7 22 31 25 10 0 5 36 31 54
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 36 25 14 4 0 14 6 76 6 62
2018 3 to 10 years in the federal public service 22 39 17 12 2 3 5 66 15 107
2018 11 to 20 years in the federal public service 27 28 16 10 9 6 4 61 21 100
2018 More than 20 years in the federal public service 33 35 17 8 6 0 0 69 15 45
2017 Less than 3 years in the federal public service 56 14 9 7 1 8 5 80 9 61
2017 3 to 10 years in the federal public service 29 27 15 8 11 4 5 63 20 124
2017 11 to 20 years in the federal public service 25 29 14 13 9 5 6 60 24 107
2017 More than 20 years in the federal public service 40 33 13 6 6 1 1 75 12 54

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 61 25 8 4 0 2 0 88 4 62
2018 3 to 10 years in the federal public service 46 27 9 13 3 2 1 75 16 108
2018 11 to 20 years in the federal public service 49 30 6 6 8 0 1 79 14 100
2018 More than 20 years in the federal public service 48 37 12 2 2 0 0 84 4 45
2017 Less than 3 years in the federal public service 71 16 8 2 1 1 0 88 4 61
2017 3 to 10 years in the federal public service 45 29 8 10 6 1 1 75 16 125
2017 11 to 20 years in the federal public service 52 27 9 5 8 0 0 79 12 107
2017 More than 20 years in the federal public service 58 19 12 4 6 0 1 78 10 54

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 25 27 9 9 4 25 1 70 18 61
2018 3 to 10 years in the federal public service 13 22 13 17 19 11 6 41 43 108
2018 11 to 20 years in the federal public service 19 24 14 16 9 11 6 51 31 99
2018 More than 20 years in the federal public service 27 43 9 6 8 7 0 75 16 45
2017 Less than 3 years in the federal public service 25 12 8 9 5 36 4 63 23 61
2017 3 to 10 years in the federal public service 13 15 20 16 14 17 4 35 39 125
2017 11 to 20 years in the federal public service 18 24 20 13 8 10 6 51 26 107
2017 More than 20 years in the federal public service 21 42 4 6 7 9 11 78 16 54

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 69 29 2 0 0 0 0 98 0 62
2018 3 to 10 years in the federal public service 53 36 4 4 2 0 1 90 5 108
2018 11 to 20 years in the federal public service 59 30 4 4 2 0 1 90 6 100
2018 More than 20 years in the federal public service 49 35 8 4 3 0 0 85 7 45
2017 Less than 3 years in the federal public service 74 18 4 1 2 0 0 93 3 61
2017 3 to 10 years in the federal public service 48 31 9 9 2 0 1 79 11 125
2017 11 to 20 years in the federal public service 58 29 2 10 2 0 0 86 11 107
2017 More than 20 years in the federal public service 51 31 6 8 1 0 1 84 10 54

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 64 30 3 0 0 1 2 97 0 62
2018 3 to 10 years in the federal public service 44 40 9 3 2 1 1 86 5 108
2018 11 to 20 years in the federal public service 46 28 17 5 1 0 2 76 6 100
2018 More than 20 years in the federal public service 57 33 6 4 0 0 0 90 4 45
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 67 20 8 3 0 0 2 89 3 61
2018 3 to 10 years in the federal public service 36 40 11 7 3 0 2 78 11 108
2018 11 to 20 years in the federal public service 32 42 13 6 5 1 1 75 11 98
2018 More than 20 years in the federal public service 45 37 9 6 0 3 0 85 6 44
2017 Less than 3 years in the federal public service 47 20 7 5 2 2 16 82 9 61
2017 3 to 10 years in the federal public service 43 28 10 7 10 1 1 73 17 124
2017 11 to 20 years in the federal public service 41 34 10 5 9 0 1 76 14 107
2017 More than 20 years in the federal public service 50 33 8 6 2 0 1 84 8 54

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 77 11 5 3 0 1 2 92 3 61
2018 3 to 10 years in the federal public service 45 36 11 2 4 1 1 83 6 108
2018 11 to 20 years in the federal public service 44 31 9 6 6 4 1 78 12 99
2018 More than 20 years in the federal public service 39 41 10 7 0 0 2 82 8 44
2017 Less than 3 years in the federal public service 77 15 2 3 0 2 0 95 3 61
2017 3 to 10 years in the federal public service 49 28 6 7 9 1 1 78 16 125
2017 11 to 20 years in the federal public service 48 30 4 6 8 1 2 81 15 107
2017 More than 20 years in the federal public service 60 26 6 2 2 2 1 89 5 54

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 61 34 1 1 0 3 0 97 1 61
2018 3 to 10 years in the federal public service 37 39 8 10 4 0 1 77 15 108
2018 11 to 20 years in the federal public service 38 39 15 3 3 2 0 79 6 99
2018 More than 20 years in the federal public service 45 39 10 6 0 0 0 83 6 43
2017 Less than 3 years in the federal public service 76 14 6 0 3 1 0 91 3 61
2017 3 to 10 years in the federal public service 41 29 12 7 9 0 1 72 16 125
2017 11 to 20 years in the federal public service 47 30 8 6 7 2 0 78 14 106
2017 More than 20 years in the federal public service 52 34 5 4 2 0 1 88 7 54

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 76 18 4 0 0 1 0 96 0 61
2018 3 to 10 years in the federal public service 56 29 10 0 3 1 1 87 3 108
2018 11 to 20 years in the federal public service 50 26 9 6 6 1 1 79 12 99
2018 More than 20 years in the federal public service 55 28 7 5 0 4 0 87 6 44
2017 Less than 3 years in the federal public service 78 10 10 1 0 1 0 89 1 61
2017 3 to 10 years in the federal public service 61 18 11 3 5 2 0 80 9 124
2017 11 to 20 years in the federal public service 55 24 7 4 4 4 1 84 9 107
2017 More than 20 years in the federal public service 66 17 9 2 4 0 1 84 7 54

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 71 23 4 1 0 0 0 95 1 61
2018 3 to 10 years in the federal public service 48 29 11 7 4 0 1 77 11 108
2018 11 to 20 years in the federal public service 44 27 17 6 6 1 0 72 11 99
2018 More than 20 years in the federal public service 51 33 10 6 0 0 0 84 6 43
2017 Less than 3 years in the federal public service 79 13 5 2 1 0 0 92 3 61
2017 3 to 10 years in the federal public service 57 24 6 7 6 0 0 81 13 125
2017 11 to 20 years in the federal public service 51 24 11 6 8 0 0 75 14 107
2017 More than 20 years in the federal public service 61 24 4 8 2 0 1 86 10 54
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 3 to 10 years in the federal public service 23 38 6 11 11 5 7 69 25 20
2018 11 to 20 years in the federal public service 37 33 7 6 8 0 9 77 16 34
2017 3 to 10 years in the federal public service 43 15 18 14 0 4 6 65 15 26
2017 11 to 20 years in the federal public service 37 32 9 7 0 6 8 81 8 39
2017 More than 20 years in the federal public service 44 26 17 0 0 3 10 80 0 24

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 55 28 5 1 0 11 0 93 2 61
2018 3 to 10 years in the federal public service 39 31 16 8 2 4 0 73 10 108
2018 11 to 20 years in the federal public service 27 41 13 9 6 4 0 71 16 101
2018 More than 20 years in the federal public service 32 34 16 10 3 6 0 70 14 44
2017 Less than 3 years in the federal public service 71 7 2 3 5 11 0 88 10 61
2017 3 to 10 years in the federal public service 28 38 12 11 5 5 0 70 17 125
2017 11 to 20 years in the federal public service 27 34 15 8 9 7 0 66 18 107
2017 More than 20 years in the federal public service 32 39 7 13 5 2 1 74 19 54

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 59 21 6 5 1 7 0 87 7 62
2018 3 to 10 years in the federal public service 29 34 14 13 6 3 0 66 20 109
2018 11 to 20 years in the federal public service 21 37 21 9 10 1 1 59 20 99
2018 More than 20 years in the federal public service 31 37 16 12 5 0 0 67 17 45
2017 Less than 3 years in the federal public service 73 7 4 2 4 10 0 89 7 61
2017 3 to 10 years in the federal public service 30 37 12 12 9 1 0 67 21 125
2017 11 to 20 years in the federal public service 25 31 22 7 12 3 0 58 20 106
2017 More than 20 years in the federal public service 29 35 12 14 7 1 1 65 22 54

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 41 30 8 8 5 8 0 77 14 60
2018 3 to 10 years in the federal public service 22 30 19 17 7 3 0 55 25 109
2018 11 to 20 years in the federal public service 18 28 24 14 8 6 1 50 24 99
2018 More than 20 years in the federal public service 23 32 31 8 7 0 0 54 15 45
2017 Less than 3 years in the federal public service 65 10 5 2 5 13 0 86 9 61
2017 3 to 10 years in the federal public service 22 28 21 14 13 3 0 51 28 124
2017 11 to 20 years in the federal public service 17 32 21 10 11 9 0 53 23 107
2017 More than 20 years in the federal public service 19 32 20 14 8 5 1 55 23 54

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 40 40 4 10 5 1 0 81 14 62
2018 3 to 10 years in the federal public service 20 33 13 25 9 2 0 53 34 109
2018 11 to 20 years in the federal public service 18 32 21 19 9 2 0 51 28 101
2018 More than 20 years in the federal public service 22 43 14 19 2 0 0 65 21 44
2017 Less than 3 years in the federal public service 61 17 6 1 5 10 0 86 7 61
2017 3 to 10 years in the federal public service 17 33 18 17 14 2 0 50 31 125
2017 11 to 20 years in the federal public service 19 37 13 11 14 5 0 59 27 106
2017 More than 20 years in the federal public service 17 43 9 12 15 1 1 63 28 54
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 47 36 8 1 0 5 2 90 1 62
2018 3 to 10 years in the federal public service 39 42 11 5 2 1 0 82 7 109
2018 11 to 20 years in the federal public service 34 30 25 8 3 0 0 64 11 101
2018 More than 20 years in the federal public service 41 48 8 0 3 0 0 89 3 45
2017 Less than 3 years in the federal public service 59 23 6 2 3 7 0 88 6 61
2017 3 to 10 years in the federal public service 36 36 17 6 4 1 0 73 10 125
2017 11 to 20 years in the federal public service 31 39 19 6 5 1 0 70 11 107
2017 More than 20 years in the federal public service 46 36 5 7 5 0 1 83 12 54

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 50 26 10 8 1 4 0 80 10 62
2018 3 to 10 years in the federal public service 33 38 9 8 6 4 1 75 15 109
2018 11 to 20 years in the federal public service 36 34 12 8 7 3 0 72 15 101
2018 More than 20 years in the federal public service 40 40 5 13 0 2 0 81 14 44
2017 Less than 3 years in the federal public service 62 19 6 5 3 4 0 85 9 61
2017 3 to 10 years in the federal public service 34 28 15 13 4 3 2 65 19 125
2017 11 to 20 years in the federal public service 34 36 15 6 6 1 1 72 12 107
2017 More than 20 years in the federal public service 41 31 12 4 7 3 1 76 12 54

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 43 36 17 2 0 1 0 81 2 61
2018 3 to 10 years in the federal public service 27 46 13 8 2 3 0 75 11 108
2018 11 to 20 years in the federal public service 27 31 30 6 5 1 0 59 10 99
2018 More than 20 years in the federal public service 32 35 22 6 3 3 0 69 9 45

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 30 27 5 3 1 25 8 85 7 60
2018 3 to 10 years in the federal public service 19 19 25 14 9 13 1 44 27 109
2018 11 to 20 years in the federal public service 16 18 20 11 16 17 2 42 34 100
2018 More than 20 years in the federal public service 28 26 19 6 5 12 4 65 13 44
2017 Less than 3 years in the federal public service 56 10 8 1 6 16 4 82 9 60
2017 3 to 10 years in the federal public service 20 20 17 10 14 11 8 49 31 125
2017 11 to 20 years in the federal public service 19 23 18 11 13 13 4 50 28 107
2017 More than 20 years in the federal public service 19 22 25 4 9 13 8 52 16 54

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 56 23 4 11 0 5 1 84 12 61
2018 3 to 10 years in the federal public service 20 43 9 16 10 2 0 65 26 109
2018 11 to 20 years in the federal public service 23 33 21 9 12 2 0 57 21 99
2018 More than 20 years in the federal public service 33 41 20 3 2 0 2 75 4 45
2017 Less than 3 years in the federal public service 50 11 5 2 7 24 1 82 11 61
2017 3 to 10 years in the federal public service 33 19 11 18 11 6 1 56 31 125
2017 11 to 20 years in the federal public service 38 28 12 9 11 2 0 68 20 106
2017 More than 20 years in the federal public service 36 35 13 10 1 4 1 74 13 54

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 33 38 11 8 6 5 0 74 15 61
2018 3 to 10 years in the federal public service 15 32 9 19 17 4 3 51 39 109
2018 11 to 20 years in the federal public service 18 22 18 13 21 4 4 44 37 101
2018 More than 20 years in the federal public service 17 27 25 23 4 0 4 46 28 45
2017 Less than 3 years in the federal public service 39 30 7 8 9 7 0 74 18 61
2017 3 to 10 years in the federal public service 22 21 13 18 21 1 4 46 41 124
2017 11 to 20 years in the federal public service 17 23 14 11 26 2 7 44 41 107
2017 More than 20 years in the federal public service 23 18 15 18 13 6 8 47 35 54

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 42 36 10 5 0 5 2 84 5 62
2018 3 to 10 years in the federal public service 22 50 14 7 4 3 0 74 12 109
2018 11 to 20 years in the federal public service 26 32 21 8 5 5 3 63 14 100
2018 More than 20 years in the federal public service 32 44 10 12 0 2 0 78 12 44
2017 Less than 3 years in the federal public service 60 16 9 2 4 9 1 83 7 61
2017 3 to 10 years in the federal public service 24 36 16 13 9 2 1 62 22 125
2017 11 to 20 years in the federal public service 24 38 20 6 8 4 1 65 14 107
2017 More than 20 years in the federal public service 35 42 13 3 2 4 1 81 5 53

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 61 19 5 1 2 11 1 91 4 62
2018 3 to 10 years in the federal public service 39 32 18 3 1 6 2 77 4 108
2018 11 to 20 years in the federal public service 34 34 14 5 7 7 0 73 12 96
2018 More than 20 years in the federal public service 37 34 9 6 0 13 0 82 7 45
2017 Less than 3 years in the federal public service 69 10 2 2 5 9 3 89 8 61
2017 3 to 10 years in the federal public service 39 22 21 5 7 6 2 66 12 125
2017 11 to 20 years in the federal public service 37 36 11 6 4 5 1 78 11 107
2017 More than 20 years in the federal public service 37 31 16 2 0 11 3 79 3 54

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 62 30 4 2 0 3 0 94 2 62
2018 3 to 10 years in the federal public service 41 40 10 4 2 2 1 83 6 107
2018 11 to 20 years in the federal public service 35 40 14 3 4 3 1 79 7 98
2018 More than 20 years in the federal public service 35 50 9 3 0 4 0 88 3 45
2017 Less than 3 years in the federal public service 70 17 6 3 2 2 0 89 5 61
2017 3 to 10 years in the federal public service 41 33 16 5 3 1 0 76 8 125
2017 11 to 20 years in the federal public service 42 39 5 5 4 4 0 85 10 107
2017 More than 20 years in the federal public service 46 33 9 10 0 0 1 81 10 54

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 81 17 0 2 0 0 0 98 2 61
2018 3 to 10 years in the federal public service 57 35 2 4 2 0 0 92 6 108
2018 11 to 20 years in the federal public service 42 37 13 3 4 0 0 79 7 98
2018 More than 20 years in the federal public service 51 38 6 3 2 0 0 89 5 45
2017 Less than 3 years in the federal public service 82 11 3 2 2 0 0 93 4 61
2017 3 to 10 years in the federal public service 50 33 9 4 4 0 1 84 8 125
2017 11 to 20 years in the federal public service 41 43 4 4 6 1 0 85 10 107
2017 More than 20 years in the federal public service 51 31 13 2 2 0 1 83 4 54

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 71 17 10 2 0 0 0 88 2 61
2018 3 to 10 years in the federal public service 40 38 17 2 3 1 0 78 5 109
2018 11 to 20 years in the federal public service 26 32 23 13 6 0 0 59 19 98
2018 More than 20 years in the federal public service 28 51 10 11 0 0 0 79 11 45
2017 Less than 3 years in the federal public service 75 11 4 4 4 1 0 88 8 61
2017 3 to 10 years in the federal public service 39 31 13 7 7 2 0 72 15 124
2017 11 to 20 years in the federal public service 30 31 24 6 9 0 0 61 15 106
2017 More than 20 years in the federal public service 36 35 13 7 7 0 1 72 14 54

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 70 21 6 4 0 0 0 91 4 61
2018 3 to 10 years in the federal public service 36 38 13 11 3 0 0 74 13 108
2018 11 to 20 years in the federal public service 24 36 22 10 6 1 0 61 17 97
2018 More than 20 years in the federal public service 32 47 8 13 0 0 0 79 13 45
2017 Less than 3 years in the federal public service 73 12 7 3 3 1 0 87 6 61
2017 3 to 10 years in the federal public service 40 30 16 6 8 0 0 70 14 125
2017 11 to 20 years in the federal public service 31 33 19 7 9 0 0 65 16 107
2017 More than 20 years in the federal public service 39 36 9 9 5 0 1 76 15 54

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 46 24 16 10 3 1 0 71 13 62
2018 3 to 10 years in the federal public service 34 15 31 14 5 1 0 49 19 109
2018 11 to 20 years in the federal public service 29 22 23 10 13 2 1 52 24 98
2018 More than 20 years in the federal public service 43 21 15 13 4 0 4 67 17 45
2017 Less than 3 years in the federal public service 44 14 7 8 10 17 0 70 21 61
2017 3 to 10 years in the federal public service 33 24 16 11 11 4 1 60 23 125
2017 11 to 20 years in the federal public service 27 30 17 11 13 2 1 58 24 107
2017 More than 20 years in the federal public service 38 25 20 8 5 0 3 65 14 54
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in the federal public service 31 49 21 62
2018 3 to 10 years in the federal public service 30 24 46 109
2018 11 to 20 years in the federal public service 31 32 38 101
2018 More than 20 years in the federal public service 29 36 35 45
2017 Less than 3 years in the federal public service 39 23 39 61
2017 3 to 10 years in the federal public service 36 31 33 125
2017 11 to 20 years in the federal public service 29 37 34 107
2017 More than 20 years in the federal public service 34 38 29 54

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in the federal public service 0 10 70 5 15 0 20
2018 3 to 10 years in the federal public service 0 15 56 19 3 8 33
2018 11 to 20 years in the federal public service 6 7 75 9 0 3 32
2018 More than 20 years in the federal public service 59 0 34 0 7 0 14
2017 Less than 3 years in the federal public service 0 3 36 3 52 7 21
2017 3 to 10 years in the federal public service 0 9 67 6 5 13 45
2017 11 to 20 years in the federal public service 7 8 66 5 0 13 33
2017 More than 20 years in the federal public service 51 12 20 0 7 10 18
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in the federal public service 12 88 108
2018 11 to 20 years in the federal public service 14 86 101

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 48 13
2018 11 to 20 years in the federal public service 48 14

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 13
2018 11 to 20 years in the federal public service 0 14

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 13
2018 11 to 20 years in the federal public service 0 14

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 38 14

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 34 13

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 43 13
2018 11 to 20 years in the federal public service 47 14

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 66 14

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 62 14

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 59 13

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 13
2018 11 to 20 years in the federal public service 0 14

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 13
2018 11 to 20 years in the federal public service 0 14

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 34 13
2018 11 to 20 years in the federal public service 46 14

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 42 14

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 47 13
2018 11 to 20 years in the federal public service 63 14

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 38 14

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 13

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 13

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 13
2018 11 to 20 years in the federal public service 0 14

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 37 13

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 13

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 13
2018 11 to 20 years in the federal public service 0 10

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 0 10

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 0 10

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 0 10

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 46 13
2018 11 to 20 years in the federal public service 50 10

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 0 10

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 46 13

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 0 13
2018 11 to 20 years in the federal public service 0 10

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 30 13 5 0 0 37 15 89 0 62
2018 3 to 10 years in the federal public service 20 15 20 4 2 35 3 58 10 108
2018 11 to 20 years in the federal public service 15 13 15 4 10 34 9 49 25 101
2018 More than 20 years in the federal public service 20 17 15 6 5 32 5 58 17 45
2017 Less than 3 years in the federal public service 48 5 6 1 3 28 10 84 7 61
2017 3 to 10 years in the federal public service 17 14 13 5 8 33 9 54 22 125
2017 11 to 20 years in the federal public service 11 13 13 10 5 35 13 46 28 107
2017 More than 20 years in the federal public service 18 11 19 7 7 29 10 46 22 54

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 44 25 9 0 0 21 1 89 0 62
2018 3 to 10 years in the federal public service 25 34 21 3 1 14 1 70 5 108
2018 11 to 20 years in the federal public service 28 24 19 7 10 11 1 59 19 101
2018 More than 20 years in the federal public service 27 30 19 4 7 12 0 66 13 44
2017 Less than 3 years in the federal public service 46 12 7 1 4 28 1 83 7 61
2017 3 to 10 years in the federal public service 28 24 12 7 7 17 5 66 18 125
2017 11 to 20 years in the federal public service 23 30 22 6 6 11 2 61 14 106
2017 More than 20 years in the federal public service 26 27 19 8 4 14 3 63 14 54
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in the federal public service 0 100 62
2018 3 to 10 years in the federal public service 8 92 109
2018 11 to 20 years in the federal public service 6 94 101
2018 More than 20 years in the federal public service 0 100 45

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 30 6 8 0 0 43 13 83 0 62
2018 3 to 10 years in the federal public service 18 13 20 2 3 39 4 55 9 109
2018 11 to 20 years in the federal public service 19 12 13 2 4 40 9 62 12 100
2018 More than 20 years in the federal public service 21 18 15 2 0 37 8 69 4 43
2017 Less than 3 years in the federal public service 31 4 9 0 1 47 8 78 3 61
2017 3 to 10 years in the federal public service 21 9 11 4 3 40 11 62 16 125
2017 11 to 20 years in the federal public service 15 13 16 4 2 42 9 57 11 106
2017 More than 20 years in the federal public service 23 11 26 0 1 30 9 56 2 54

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 47 21 12 0 0 18 1 85 0 62
2018 3 to 10 years in the federal public service 26 26 21 4 2 20 2 66 7 108
2018 11 to 20 years in the federal public service 32 21 22 1 4 18 1 66 6 98
2018 More than 20 years in the federal public service 26 36 21 2 3 12 0 71 6 42
2017 Less than 3 years in the federal public service 63 7 5 1 2 17 4 89 4 61
2017 3 to 10 years in the federal public service 32 23 12 4 4 24 1 73 11 124
2017 11 to 20 years in the federal public service 29 34 18 4 0 14 0 74 5 106
2017 More than 20 years in the federal public service 31 28 14 0 1 20 6 80 2 54
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 55 20 11 7 7 0 0 75 14 62
2018 3 to 10 years in the federal public service 31 31 23 5 8 0 2 63 14 107
2018 11 to 20 years in the federal public service 39 26 16 6 9 0 4 67 16 101
2018 More than 20 years in the federal public service 48 33 9 4 3 0 3 83 8 45
2017 Less than 3 years in the federal public service 28 22 31 2 15 0 2 51 17 61
2017 3 to 10 years in the federal public service 34 25 17 8 14 0 1 60 22 125
2017 11 to 20 years in the federal public service 38 26 14 7 8 1 5 69 16 107
2017 More than 20 years in the federal public service 42 23 22 6 4 0 3 67 10 54

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 36 28 23 4 8 0 2 65 12 62
2018 3 to 10 years in the federal public service 21 27 22 16 13 0 1 49 30 108
2018 11 to 20 years in the federal public service 17 26 23 25 10 0 0 43 34 101
2018 More than 20 years in the federal public service 24 30 19 13 14 0 0 54 27 45
2017 Less than 3 years in the federal public service 45 38 12 4 0 0 1 83 4 61
2017 3 to 10 years in the federal public service 24 28 24 17 7 1 0 52 24 125
2017 11 to 20 years in the federal public service 24 28 28 12 5 0 3 54 17 107
2017 More than 20 years in the federal public service 22 28 28 18 3 0 1 50 21 54

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 45 28 15 1 7 0 4 76 8 61
2018 3 to 10 years in the federal public service 37 29 19 9 5 0 1 66 14 107
2018 11 to 20 years in the federal public service 23 34 26 11 6 0 1 57 17 99
2018 More than 20 years in the federal public service 25 30 33 10 2 0 0 56 11 45
2017 Less than 3 years in the federal public service 65 20 8 5 0 0 1 87 5 61
2017 3 to 10 years in the federal public service 32 37 15 12 3 0 0 69 16 125
2017 11 to 20 years in the federal public service 31 28 25 9 3 0 4 61 13 107
2017 More than 20 years in the federal public service 29 34 20 14 2 0 1 64 16 53

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 37 22 17 13 7 3 0 61 21 62
2018 3 to 10 years in the federal public service 20 20 22 19 19 1 0 40 38 107
2018 11 to 20 years in the federal public service 18 26 19 21 14 0 2 44 36 101
2018 More than 20 years in the federal public service 17 34 24 15 8 0 2 52 24 45
2017 Less than 3 years in the federal public service 66 20 4 6 2 0 2 88 8 60
2017 3 to 10 years in the federal public service 28 26 14 17 12 1 2 55 30 125
2017 11 to 20 years in the federal public service 26 31 19 13 5 1 5 61 19 107
2017 More than 20 years in the federal public service 29 25 28 8 7 1 1 55 16 54

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 64 17 9 5 2 0 3 84 7 62
2018 3 to 10 years in the federal public service 42 24 19 5 5 2 3 69 11 107
2018 11 to 20 years in the federal public service 45 27 14 5 2 1 6 77 8 100
2018 More than 20 years in the federal public service 43 27 15 4 4 0 7 75 9 44
2017 Less than 3 years in the federal public service 77 12 5 0 0 1 5 94 0 60
2017 3 to 10 years in the federal public service 54 22 9 7 1 0 7 82 8 125
2017 11 to 20 years in the federal public service 43 26 6 5 2 0 17 84 9 107
2017 More than 20 years in the federal public service 45 18 15 7 1 0 14 73 10 54

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 52 25 9 8 2 0 4 80 10 60
2018 3 to 10 years in the federal public service 36 24 19 13 7 0 1 61 20 107
2018 11 to 20 years in the federal public service 29 33 19 9 7 0 3 64 17 101
2018 More than 20 years in the federal public service 34 33 17 4 4 3 5 73 9 44
2017 Less than 3 years in the federal public service 74 15 6 4 0 0 1 90 4 60
2017 3 to 10 years in the federal public service 30 32 25 9 4 1 0 62 13 124
2017 11 to 20 years in the federal public service 27 32 20 8 5 0 7 64 14 107
2017 More than 20 years in the federal public service 37 37 12 10 0 1 3 77 10 53

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 54 24 11 8 0 0 2 80 8 60
2018 3 to 10 years in the federal public service 29 37 15 11 6 1 2 68 17 108
2018 11 to 20 years in the federal public service 36 31 18 6 5 2 1 69 12 99
2018 More than 20 years in the federal public service 45 24 23 4 4 0 0 69 8 44
2017 Less than 3 years in the federal public service 66 21 5 4 1 0 2 89 5 60
2017 3 to 10 years in the federal public service 32 32 18 11 4 0 2 66 16 124
2017 11 to 20 years in the federal public service 31 33 19 6 5 0 6 69 11 107
2017 More than 20 years in the federal public service 35 26 22 4 7 0 6 65 12 53

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 39 31 14 10 2 0 4 73 13 61
2018 3 to 10 years in the federal public service 30 32 24 5 8 1 1 62 13 108
2018 11 to 20 years in the federal public service 30 28 17 19 4 1 1 60 23 99
2018 More than 20 years in the federal public service 26 43 17 8 6 0 0 68 14 44
2017 Less than 3 years in the federal public service 68 18 7 2 4 0 1 87 6 60
2017 3 to 10 years in the federal public service 25 33 22 11 6 0 2 60 17 124
2017 11 to 20 years in the federal public service 26 28 23 16 4 0 3 56 21 107
2017 More than 20 years in the federal public service 27 26 30 6 3 0 7 58 10 53

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 49 25 12 6 4 0 4 77 10 61
2018 3 to 10 years in the federal public service 31 36 23 2 7 1 1 68 9 108
2018 11 to 20 years in the federal public service 30 34 15 14 5 1 1 65 20 99
2018 More than 20 years in the federal public service 39 37 12 8 4 0 0 76 12 44
2017 Less than 3 years in the federal public service 70 16 7 2 2 0 2 89 4 60
2017 3 to 10 years in the federal public service 30 28 23 9 9 0 0 59 19 124
2017 11 to 20 years in the federal public service 33 28 12 16 5 1 4 64 23 107
2017 More than 20 years in the federal public service 44 20 16 10 2 0 7 69 14 53

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 47 30 13 3 3 0 4 81 6 60
2018 3 to 10 years in the federal public service 44 25 17 8 3 1 2 71 11 108
2018 11 to 20 years in the federal public service 30 37 19 7 5 1 1 69 12 98
2018 More than 20 years in the federal public service 49 23 27 0 0 0 0 73 0 43
2017 Less than 3 years in the federal public service 72 14 8 4 1 0 1 87 5 60
2017 3 to 10 years in the federal public service 46 27 12 10 2 0 2 74 13 123
2017 11 to 20 years in the federal public service 46 25 12 7 3 1 6 76 11 106
2017 More than 20 years in the federal public service 45 28 10 7 4 0 5 78 12 53

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 68 17 9 1 0 0 3 89 2 61
2018 3 to 10 years in the federal public service 68 18 5 6 1 1 1 88 7 106
2018 11 to 20 years in the federal public service 61 23 9 3 2 1 1 86 5 98
2018 More than 20 years in the federal public service 69 16 2 4 6 0 3 87 11 44
2017 Less than 3 years in the federal public service 69 27 1 0 3 0 0 96 3 61
2017 3 to 10 years in the federal public service 62 20 10 1 3 0 3 85 5 125
2017 11 to 20 years in the federal public service 62 22 6 3 3 0 3 88 6 106
2017 More than 20 years in the federal public service 72 21 3 1 0 0 3 96 1 54

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 86 5 3 1 0 0 5 96 2 60
2018 3 to 10 years in the federal public service 81 8 3 1 2 2 3 93 3 108
2018 11 to 20 years in the federal public service 77 10 6 0 1 4 2 93 1 99
2018 More than 20 years in the federal public service 80 11 0 0 0 0 9 100 0 44

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 87 3 2 0 0 0 8 98 0 60
2018 3 to 10 years in the federal public service 74 9 9 0 2 2 5 89 2 107
2018 11 to 20 years in the federal public service 70 12 8 3 3 1 2 85 6 99
2018 More than 20 years in the federal public service 73 9 0 5 0 2 12 94 6 44
2017 Less than 3 years in the federal public service 96 2 0 0 1 0 1 99 1 61
2017 3 to 10 years in the federal public service 78 8 1 3 4 2 3 91 8 125
2017 11 to 20 years in the federal public service 73 11 6 3 1 1 5 90 4 106
2017 More than 20 years in the federal public service 72 8 7 4 4 1 3 84 9 54

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 70 25 4 0 0 0 1 96 0 62
2018 3 to 10 years in the federal public service 62 23 11 1 1 1 1 87 2 107
2018 11 to 20 years in the federal public service 57 25 8 5 3 0 3 84 9 101
2018 More than 20 years in the federal public service 65 22 2 2 3 0 6 92 6 42
2017 Less than 3 years in the federal public service 85 7 4 2 1 0 1 93 3 60
2017 3 to 10 years in the federal public service 48 25 17 2 6 0 3 75 7 125
2017 11 to 20 years in the federal public service 63 19 8 3 1 0 5 87 5 106
2017 More than 20 years in the federal public service 62 25 5 4 0 0 5 91 4 54

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 77 14 7 0 0 0 2 93 0 62
2018 3 to 10 years in the federal public service 54 22 11 8 4 1 1 77 12 107
2018 11 to 20 years in the federal public service 53 26 8 4 7 0 3 81 11 101
2018 More than 20 years in the federal public service 60 13 15 5 2 0 5 77 7 42
2017 Less than 3 years in the federal public service 90 4 2 1 1 0 1 96 2 60
2017 3 to 10 years in the federal public service 53 24 7 8 7 0 2 79 15 124
2017 11 to 20 years in the federal public service 62 13 10 3 8 0 4 78 12 107
2017 More than 20 years in the federal public service 66 10 15 0 2 1 5 81 2 53

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 73 5 0 0 0 0 21 100 0 62
2018 3 to 10 years in the federal public service 56 9 6 1 0 3 25 90 1 105
2018 11 to 20 years in the federal public service 44 16 7 1 2 0 29 86 4 99
2018 More than 20 years in the federal public service 48 15 3 3 2 0 29 89 7 43
2017 Less than 3 years in the federal public service 84 3 0 0 0 0 13 100 0 61
2017 3 to 10 years in the federal public service 53 9 7 2 1 0 29 86 4 125
2017 11 to 20 years in the federal public service 47 9 8 5 0 0 30 82 7 107
2017 More than 20 years in the federal public service 56 13 9 0 1 0 21 87 2 54

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 85 10 2 0 0 0 4 98 0 62
2018 3 to 10 years in the federal public service 65 16 9 2 1 1 6 87 3 107
2018 11 to 20 years in the federal public service 63 16 10 3 1 0 7 85 4 101
2018 More than 20 years in the federal public service 72 20 0 0 0 0 8 100 0 41
2017 Less than 3 years in the federal public service 89 7 0 0 1 0 2 99 1 60
2017 3 to 10 years in the federal public service 72 11 6 3 0 1 7 90 3 125
2017 11 to 20 years in the federal public service 65 22 5 0 0 2 6 95 0 105
2017 More than 20 years in the federal public service 63 19 5 4 4 0 5 86 9 54

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 71 6 4 9 7 0 4 80 16 62
2018 3 to 10 years in the federal public service 78 7 5 3 4 1 2 88 7 106
2018 11 to 20 years in the federal public service 86 7 3 0 0 1 4 97 0 101
2018 More than 20 years in the federal public service 83 2 3 0 0 0 12 97 0 43
2017 Less than 3 years in the federal public service 54 28 7 3 7 0 1 82 10 61
2017 3 to 10 years in the federal public service 70 16 4 5 2 0 3 89 7 125
2017 11 to 20 years in the federal public service 82 8 2 1 0 0 6 96 1 106
2017 More than 20 years in the federal public service 84 7 0 0 0 0 9 100 0 54

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 63 22 14 0 2 0 0 84 2 62
2018 3 to 10 years in the federal public service 46 28 18 5 1 0 2 76 6 106
2018 11 to 20 years in the federal public service 48 34 12 1 1 0 5 86 2 101
2018 More than 20 years in the federal public service 67 20 8 0 0 0 4 91 0 43
2017 Less than 3 years in the federal public service 64 14 19 2 1 0 0 78 3 61
2017 3 to 10 years in the federal public service 53 32 7 7 0 0 1 86 7 125
2017 11 to 20 years in the federal public service 59 24 11 1 1 0 4 86 3 105
2017 More than 20 years in the federal public service 65 23 4 3 0 0 5 93 3 54

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 34 40 20 5 2 0 0 74 7 62
2018 3 to 10 years in the federal public service 18 35 32 13 3 0 0 53 16 108
2018 11 to 20 years in the federal public service 12 30 41 16 2 0 0 42 17 101
2018 More than 20 years in the federal public service 20 26 39 13 2 0 0 46 15 44
2017 Less than 3 years in the federal public service 20 38 37 1 2 2 0 59 4 61
2017 3 to 10 years in the federal public service 13 37 31 13 5 0 0 51 19 125
2017 11 to 20 years in the federal public service 10 35 40 11 2 0 2 46 13 107
2017 More than 20 years in the federal public service 15 37 35 10 0 0 4 54 10 54

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 2 9 29 33 27 0 0 60 11 61
2018 3 to 10 years in the federal public service 7 21 39 19 13 0 0 32 28 107
2018 11 to 20 years in the federal public service 10 15 38 28 9 2 0 37 25 98
2018 More than 20 years in the federal public service 4 15 42 24 15 0 0 39 19 44
2017 Less than 3 years in the federal public service 6 1 19 55 18 0 0 74 8 61
2017 3 to 10 years in the federal public service 9 17 34 25 16 0 0 41 26 124
2017 11 to 20 years in the federal public service 6 13 38 24 16 0 3 41 20 106
2017 More than 20 years in the federal public service 1 13 38 32 14 0 1 47 15 53

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 31 40 7 9 2 10 1 80 13 62
2018 3 to 10 years in the federal public service 30 46 11 4 4 4 1 79 9 108
2018 11 to 20 years in the federal public service 28 46 14 7 4 0 1 74 11 100
2018 More than 20 years in the federal public service 45 43 12 0 0 0 0 88 0 45
2017 Less than 3 years in the federal public service 31 17 12 5 4 29 1 69 14 61
2017 3 to 10 years in the federal public service 24 40 15 10 7 5 0 67 17 125
2017 11 to 20 years in the federal public service 25 42 19 4 4 6 0 71 8 107
2017 More than 20 years in the federal public service 42 26 19 0 4 7 1 74 5 53

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 41 47 7 3 0 1 0 89 3 62
2018 3 to 10 years in the federal public service 26 42 15 8 5 3 0 70 14 107
2018 11 to 20 years in the federal public service 25 40 16 12 5 2 1 66 18 101
2018 More than 20 years in the federal public service 37 34 12 15 3 0 0 71 18 43
2017 Less than 3 years in the federal public service 59 24 8 3 4 1 0 84 8 61
2017 3 to 10 years in the federal public service 24 36 16 12 11 1 0 61 23 125
2017 11 to 20 years in the federal public service 17 43 17 12 8 2 0 61 21 107
2017 More than 20 years in the federal public service 23 36 15 9 8 7 1 65 19 54
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 49 28 5 7 3 7 1 53 47 62
2018 3 to 10 years in the federal public service 40 32 11 5 8 2 1 42 58 108
2018 11 to 20 years in the federal public service 53 28 9 6 4 1 0 53 47 101
2018 More than 20 years in the federal public service 63 22 10 0 3 0 3 64 36 45
2017 Less than 3 years in the federal public service 48 6 27 5 9 5 0 51 49 61
2017 3 to 10 years in the federal public service 40 26 12 6 11 4 1 42 58 125
2017 11 to 20 years in the federal public service 45 24 14 4 10 4 0 47 53 107
2017 More than 20 years in the federal public service 43 33 13 4 0 5 1 46 54 54

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 31 26
2018 3 to 10 years in the federal public service 28 61
2018 11 to 20 years in the federal public service 9 47
2018 More than 20 years in the federal public service 0 16
2017 Less than 3 years in the federal public service 31 28
2017 3 to 10 years in the federal public service 21 68
2017 11 to 20 years in the federal public service 9 55
2017 More than 20 years in the federal public service 12 27

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 31 26
2018 3 to 10 years in the federal public service 32 61
2018 11 to 20 years in the federal public service 28 47
2018 More than 20 years in the federal public service 23 16
2017 Less than 3 years in the federal public service 29 28
2017 3 to 10 years in the federal public service 28 68
2017 11 to 20 years in the federal public service 32 55
2017 More than 20 years in the federal public service 24 27

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 10 26
2018 3 to 10 years in the federal public service 29 61
2018 11 to 20 years in the federal public service 11 47
2018 More than 20 years in the federal public service 8 16
2017 Less than 3 years in the federal public service 60 28
2017 3 to 10 years in the federal public service 15 68
2017 11 to 20 years in the federal public service 10 55
2017 More than 20 years in the federal public service 20 27

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 8 26
2018 3 to 10 years in the federal public service 33 61
2018 11 to 20 years in the federal public service 52 47
2018 More than 20 years in the federal public service 33 16
2017 Less than 3 years in the federal public service 22 28
2017 3 to 10 years in the federal public service 45 68
2017 11 to 20 years in the federal public service 47 55
2017 More than 20 years in the federal public service 39 27

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 0 26
2018 3 to 10 years in the federal public service 3 61
2018 11 to 20 years in the federal public service 5 47
2018 More than 20 years in the federal public service 0 16
2017 Less than 3 years in the federal public service 6 28
2017 3 to 10 years in the federal public service 6 68
2017 11 to 20 years in the federal public service 11 55
2017 More than 20 years in the federal public service 3 27

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 15 26
2018 3 to 10 years in the federal public service 34 61
2018 11 to 20 years in the federal public service 18 47
2018 More than 20 years in the federal public service 32 16

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 33 26
2018 3 to 10 years in the federal public service 29 61
2018 11 to 20 years in the federal public service 26 47
2018 More than 20 years in the federal public service 39 16
2017 Less than 3 years in the federal public service 20 28
2017 3 to 10 years in the federal public service 41 68
2017 11 to 20 years in the federal public service 29 55
2017 More than 20 years in the federal public service 44 27

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in the federal public service 4 53 21 10 4 8 24
2018 3 to 10 years in the federal public service 8 60 17 1 5 9 60
2018 11 to 20 years in the federal public service 6 57 18 4 5 10 45
2018 More than 20 years in the federal public service 17 54 7 9 5 9 14
2017 Less than 3 years in the federal public service 5 67 14 2 3 9 28
2017 3 to 10 years in the federal public service 7 55 18 4 3 13 66
2017 11 to 20 years in the federal public service 10 53 16 8 2 10 53
2017 More than 20 years in the federal public service 18 59 9 5 5 4 25

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in the federal public service 65 35 25
2018 3 to 10 years in the federal public service 71 29 61
2018 11 to 20 years in the federal public service 62 38 46
2018 More than 20 years in the federal public service 81 19 16

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 24 31 7 16 8 13 0 64 27 26
2018 3 to 10 years in the federal public service 28 19 17 18 12 2 3 50 32 61
2018 11 to 20 years in the federal public service 35 23 12 8 12 0 10 65 22 46
2018 More than 20 years in the federal public service 59 21 6 8 0 0 6 85 8 16
2017 Less than 3 years in the federal public service 37 16 17 12 14 0 5 56 27 28
2017 3 to 10 years in the federal public service 15 24 20 13 22 0 6 42 37 68
2017 11 to 20 years in the federal public service 29 30 9 11 8 2 11 68 21 55
2017 More than 20 years in the federal public service 28 26 7 7 9 5 19 70 21 27

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 11 17 13 13 15 13 18 40 41 26
2018 3 to 10 years in the federal public service 11 15 12 10 24 4 23 37 46 61
2018 11 to 20 years in the federal public service 9 14 6 6 22 0 43 40 49 45
2018 More than 20 years in the federal public service 15 19 6 6 14 0 40 57 33 16
2017 Less than 3 years in the federal public service 33 0 12 17 27 2 8 37 50 28
2017 3 to 10 years in the federal public service 5 11 14 16 36 0 18 19 64 68
2017 11 to 20 years in the federal public service 5 13 12 4 19 3 44 34 44 55
2017 More than 20 years in the federal public service 5 26 7 7 20 0 35 47 42 27

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 50 17 12 6 1 4 10 78 9 62
2018 3 to 10 years in the federal public service 51 13 14 12 8 0 3 66 20 108
2018 11 to 20 years in the federal public service 43 11 18 12 9 0 7 58 23 100
2018 More than 20 years in the federal public service 66 2 10 3 9 0 10 75 13 44
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