2018 Public Service Employee Survey Results for Administrative Tribunals Support Service of Canada by Question 78.1. Occupational category (variable derived from question 78)

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 44 51 0 5 0 0 0 95 5 41
2018 Administration and Foreign Services 36 41 6 13 4 0 0 77 17 223
2018 Administrative Support 52 24 5 0 5 0 14 89 6 21
2017 Executive 37 38 6 5 0 0 13 87 6 16
2017 Scientific and Professional 36 48 4 9 0 0 3 86 10 42
2017 Administration and Foreign Services 46 32 5 10 6 0 0 79 16 238
2017 Administrative Support 36 30 18 6 9 0 0 67 15 33

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 54 38 5 3 0 0 0 92 3 39
2018 Administration and Foreign Services 35 47 8 7 3 0 0 82 10 225
2018 Administrative Support 18 27 32 5 18 0 0 45 23 22
2017 Executive 50 43 6 0 0 0 0 94 0 16
2017 Scientific and Professional 53 38 4 5 0 0 0 91 5 42
2017 Administration and Foreign Services 35 45 9 6 3 0 1 81 10 238
2017 Administrative Support 24 27 12 18 18 0 0 52 36 33

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 66 29 5 0 0 0 0 95 0 40
2018 Administration and Foreign Services 49 38 6 5 2 0 0 87 7 223
2018 Administrative Support 24 48 14 5 10 0 0 71 14 21
2017 Executive 69 31 0 0 0 0 0 100 0 16
2017 Scientific and Professional 62 35 4 0 0 0 0 96 0 42
2017 Administration and Foreign Services 45 39 6 6 4 0 0 84 10 238
2017 Administrative Support 28 34 13 22 3 0 0 63 25 32

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 40 32 0 15 13 0 0 72 28 40
2018 Administration and Foreign Services 57 27 9 2 3 0 1 85 5 222
2018 Administrative Support 33 33 24 5 0 5 0 70 5 21
2017 Executive 63 19 6 6 5 0 0 82 12 16
2017 Scientific and Professional 59 21 11 5 3 0 0 80 9 42
2017 Administration and Foreign Services 51 33 7 5 2 0 2 85 7 238
2017 Administrative Support 42 33 18 3 0 0 3 78 3 33

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 48 44 3 3 3 0 0 92 5 40
2018 Administration and Foreign Services 37 42 11 8 3 0 0 79 11 224
2018 Administrative Support 27 36 18 14 5 0 0 64 18 22
2017 Executive 44 51 0 5 0 0 0 95 5 16
2017 Scientific and Professional 39 42 11 3 5 0 0 81 8 42
2017 Administration and Foreign Services 34 44 9 7 5 0 0 79 12 237
2017 Administrative Support 24 21 27 15 12 0 0 46 27 33

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 38 39 7 5 10 0 0 78 15 41
2018 Administration and Foreign Services 38 38 10 11 3 0 0 76 14 224
2018 Administrative Support 29 33 5 24 10 0 0 62 33 21
2017 Executive 25 44 24 6 0 0 0 69 6 16
2017 Scientific and Professional 32 37 13 2 16 0 0 69 18 42
2017 Administration and Foreign Services 37 36 12 6 8 1 0 74 14 237
2017 Administrative Support 36 33 6 15 9 0 0 70 24 33

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 36 47 10 5 2 0 0 83 7 41
2018 Administration and Foreign Services 37 37 13 7 6 0 0 74 13 225
2018 Administrative Support 32 36 14 14 5 0 0 68 18 22
2017 Executive 39 50 0 12 0 0 0 88 12 16
2017 Scientific and Professional 28 39 9 18 6 0 0 68 24 41
2017 Administration and Foreign Services 39 35 10 11 5 0 0 74 15 237
2017 Administrative Support 44 37 3 13 3 0 0 81 16 32

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 63 32 5 0 0 0 0 95 0 41
2018 Administration and Foreign Services 58 34 5 1 1 0 0 92 2 225
2018 Administrative Support 64 27 9 0 0 0 0 91 0 22
2017 Executive 58 36 0 0 6 0 0 94 6 16
2017 Scientific and Professional 46 40 9 0 5 0 0 86 5 42
2017 Administration and Foreign Services 51 31 10 5 2 0 1 83 7 237
2017 Administrative Support 49 42 9 0 0 0 0 91 0 33

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 43 39 10 0 7 0 0 83 7 41
2018 Administration and Foreign Services 42 37 12 4 4 0 0 80 8 224
2018 Administrative Support 41 23 14 9 9 5 0 67 19 22
2017 Executive 57 19 12 13 0 0 0 76 13 16
2017 Scientific and Professional 42 28 11 8 12 0 0 70 19 41
2017 Administration and Foreign Services 39 36 10 7 7 1 0 76 14 236
2017 Administrative Support 30 36 21 3 9 0 0 67 12 33

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 53 37 10 0 0 0 0 90 0 41
2018 Administration and Foreign Services 55 30 11 3 1 0 0 85 4 224
2018 Administrative Support 64 14 14 0 9 0 0 77 9 22
2017 Executive 63 37 0 0 0 0 0 100 0 16
2017 Scientific and Professional 51 44 3 0 3 0 0 94 3 41
2017 Administration and Foreign Services 51 35 7 4 2 0 0 87 6 238
2017 Administrative Support 43 30 12 9 6 0 0 73 15 33

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 43 34 7 10 2 2 0 80 13 41
2018 Administration and Foreign Services 43 35 12 6 4 0 0 78 10 225
2018 Administrative Support 32 23 14 14 18 0 0 55 32 22
2017 Executive 69 13 0 5 13 0 0 82 18 16
2017 Scientific and Professional 29 37 12 12 8 0 3 67 20 42
2017 Administration and Foreign Services 40 37 10 10 4 0 0 77 14 238
2017 Administrative Support 30 27 21 9 9 0 3 59 19 33

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 38 37 17 5 2 0 0 75 7 41
2018 Administration and Foreign Services 44 33 12 8 3 0 0 78 11 224
2018 Administrative Support 23 36 23 5 14 0 0 59 18 22
2017 Executive 50 25 6 6 12 0 0 76 18 16
2017 Scientific and Professional 25 35 21 6 10 0 3 62 16 42
2017 Administration and Foreign Services 44 33 11 7 4 0 1 78 11 238
2017 Administrative Support 33 36 15 6 6 3 0 72 13 33

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 44 33 10 13 0 0 0 77 13 40
2018 Administration and Foreign Services 43 37 10 7 4 0 0 80 10 222
2018 Administrative Support 36 36 23 5 0 0 0 73 5 22
2017 Executive 50 25 0 13 12 0 0 76 24 16
2017 Scientific and Professional 35 35 18 6 6 0 0 70 12 41
2017 Administration and Foreign Services 41 39 10 7 3 0 0 80 10 238
2017 Administrative Support 40 30 21 6 3 0 0 70 9 33

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 47 41 10 0 2 0 0 88 2 41
2018 Administration and Foreign Services 46 36 12 5 2 0 0 82 7 224
2018 Administrative Support 50 27 9 0 14 0 0 77 14 22
2017 Executive 57 37 6 0 0 0 0 94 0 16
2017 Scientific and Professional 52 27 11 7 3 0 0 79 10 42
2017 Administration and Foreign Services 42 40 9 5 4 0 0 82 9 236
2017 Administrative Support 33 27 12 21 6 0 0 61 27 33

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 34 31 20 10 5 0 0 66 15 41
2018 Administration and Foreign Services 50 30 13 5 3 0 0 80 7 226
2018 Administrative Support 64 18 14 5 0 0 0 82 5 22
2017 Executive 13 38 30 6 13 0 0 51 19 16
2017 Scientific and Professional 21 56 12 3 2 4 3 82 5 42
2017 Administration and Foreign Services 48 35 12 3 1 0 0 83 4 238
2017 Administrative Support 73 27 0 0 0 0 0 100 0 33

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 0 21 20 40 13 0 5 56 22 38
2018 Administration and Foreign Services 9 20 29 27 14 1 0 42 29 225
2018 Administrative Support 0 14 50 14 18 0 5 33 14 22
2017 Executive 6 23 32 19 6 0 13 29 34 16
2017 Scientific and Professional 10 11 25 28 19 3 5 51 22 42
2017 Administration and Foreign Services 7 27 29 21 12 1 3 34 36 236
2017 Administrative Support 6 12 24 27 24 3 3 55 19 33

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 3 18 37 20 18 0 5 40 21 40
2018 Administration and Foreign Services 8 19 22 29 18 4 0 49 28 226
2018 Administrative Support 5 10 24 29 29 5 0 60 15 21
2017 Executive 13 10 32 13 20 0 13 37 26 16
2017 Scientific and Professional 15 4 26 27 15 4 8 48 22 42
2017 Administration and Foreign Services 9 13 24 27 18 3 6 49 24 234
2017 Administrative Support 9 12 21 18 24 6 9 50 25 33

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 7 15 40 15 15 3 5 33 24 40
2018 Administration and Foreign Services 8 16 35 21 15 4 2 38 25 225
2018 Administrative Support 5 18 18 23 23 9 5 53 26 22
2017 Executive 17 19 13 32 0 6 13 40 44 16
2017 Scientific and Professional 16 6 25 27 13 5 8 46 25 42
2017 Administration and Foreign Services 12 16 31 21 13 3 4 37 30 238
2017 Administrative Support 6 6 21 27 21 3 15 60 15 33

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 5 10 41 22 17 0 5 41 16 41
2018 Administration and Foreign Services 3 4 35 34 22 0 1 57 7 226
2018 Administrative Support 0 5 14 41 32 9 0 80 5 22
2017 Executive 6 17 32 13 13 0 19 32 29 16
2017 Scientific and Professional 11 4 41 29 8 3 5 39 17 42
2017 Administration and Foreign Services 2 8 33 33 18 1 4 55 10 235
2017 Administrative Support 0 6 12 21 48 3 9 79 7 33

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 12 15 25 19 25 0 5 46 28 41
2018 Administration and Foreign Services 8 24 27 23 13 3 2 38 33 226
2018 Administrative Support 5 5 18 36 32 0 5 71 10 22
2017 Executive 12 13 32 13 0 0 31 19 35 16
2017 Scientific and Professional 7 18 20 15 23 3 13 46 30 42
2017 Administration and Foreign Services 9 18 27 19 19 2 6 41 29 236
2017 Administrative Support 6 6 15 21 37 6 9 68 14 33

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 10 10 25 23 22 5 5 49 22 40
2018 Administration and Foreign Services 13 22 23 26 10 3 3 39 37 225
2018 Administrative Support 9 14 23 5 41 5 5 50 25 22
2017 Executive 18 13 6 32 18 0 13 58 35 16
2017 Scientific and Professional 16 4 13 27 23 5 11 60 24 42
2017 Administration and Foreign Services 8 11 27 26 18 4 6 48 21 235
2017 Administrative Support 6 9 24 12 31 6 12 52 18 33

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 10 5 42 15 20 3 5 38 16 40
2018 Administration and Foreign Services 8 14 36 24 12 3 1 38 24 226
2018 Administrative Support 5 9 9 27 36 9 5 74 16 22
2017 Executive 18 19 18 32 6 0 6 41 40 16
2017 Scientific and Professional 18 5 33 12 21 5 5 37 26 42
2017 Administration and Foreign Services 9 13 32 21 15 3 7 40 25 238
2017 Administrative Support 3 9 24 12 37 6 9 57 14 33
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 19 25 20 10 8 13 5 54 21 40
2018 Administration and Foreign Services 29 33 15 10 4 6 4 68 15 225
2018 Administrative Support 32 23 27 14 0 0 5 57 14 22
2017 Executive 45 43 6 0 5 0 0 88 5 16
2017 Scientific and Professional 20 29 11 5 11 16 8 65 21 42
2017 Administration and Foreign Services 31 26 17 10 7 5 4 63 18 238
2017 Administrative Support 33 27 3 15 6 3 12 71 25 33

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 47 23 10 10 5 3 3 73 16 40
2018 Administration and Foreign Services 52 30 9 5 4 0 0 83 8 226
2018 Administrative Support 36 32 5 23 5 0 0 68 27 22
2017 Executive 64 24 6 0 5 0 0 88 5 16
2017 Scientific and Professional 45 31 9 4 8 0 3 78 13 42
2017 Administration and Foreign Services 52 26 10 6 6 0 0 78 12 238
2017 Administrative Support 48 27 9 9 3 3 0 78 13 33

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 17 20 5 15 18 15 10 49 44 40
2018 Administration and Foreign Services 19 27 12 14 11 14 3 56 30 225
2018 Administrative Support 14 23 18 14 14 9 9 44 33 22
2017 Executive 32 45 6 5 12 0 0 77 17 16
2017 Scientific and Professional 14 17 16 9 10 24 11 47 29 42
2017 Administration and Foreign Services 16 21 18 14 10 17 6 47 30 238
2017 Administrative Support 15 24 18 12 12 18 0 48 30 33

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 65 25 5 0 3 0 3 92 3 40
2018 Administration and Foreign Services 55 35 4 4 1 0 0 91 5 226
2018 Administrative Support 64 32 5 0 0 0 0 95 0 22
2017 Executive 51 19 18 6 5 0 0 71 12 16
2017 Scientific and Professional 60 23 7 8 0 0 3 85 8 42
2017 Administration and Foreign Services 54 30 5 9 2 0 0 84 11 238
2017 Administrative Support 48 42 6 0 3 0 0 91 3 33

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 55 30 10 3 0 0 3 87 3 40
2018 Administration and Foreign Services 50 36 8 3 1 1 0 87 5 226
2018 Administrative Support 41 23 27 5 5 0 0 64 9 22
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 37 43 10 5 5 0 0 80 10 40
2018 Administration and Foreign Services 42 38 12 5 2 0 0 80 7 222
2018 Administrative Support 45 32 9 0 9 5 0 81 10 22
2017 Executive 38 37 19 5 0 0 0 76 5 16
2017 Scientific and Professional 42 32 9 4 12 0 0 75 16 42
2017 Administration and Foreign Services 47 29 9 6 6 1 1 78 13 237
2017 Administrative Support 39 33 12 3 9 3 0 75 13 33

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 37 50 3 3 5 3 0 90 8 40
2018 Administration and Foreign Services 55 30 7 3 2 1 0 87 5 223
2018 Administrative Support 32 14 27 9 14 5 0 48 24 22
2017 Executive 45 42 6 0 0 6 0 93 0 16
2017 Scientific and Professional 51 23 4 7 12 0 3 77 19 42
2017 Administration and Foreign Services 57 24 6 7 5 1 0 82 12 238
2017 Administrative Support 39 45 0 0 6 6 3 93 7 33

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 34 48 5 8 5 0 0 82 13 40
2018 Administration and Foreign Services 46 39 7 5 2 2 0 86 7 222
2018 Administrative Support 32 27 27 5 9 0 0 59 14 22
2017 Executive 57 31 6 6 0 0 0 87 6 16
2017 Scientific and Professional 42 17 9 15 12 2 3 62 28 42
2017 Administration and Foreign Services 51 30 9 4 6 0 0 81 10 237
2017 Administrative Support 42 36 12 0 3 6 0 84 3 33

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 52 38 8 3 0 0 0 90 3 40
2018 Administration and Foreign Services 61 27 7 2 2 1 0 89 4 223
2018 Administrative Support 41 14 14 9 14 5 5 60 25 22
2017 Executive 68 6 25 0 0 0 0 75 0 16
2017 Scientific and Professional 65 17 4 4 7 3 0 84 12 42
2017 Administration and Foreign Services 63 18 10 4 3 1 1 83 7 237
2017 Administrative Support 48 27 9 3 3 9 0 83 7 33

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 47 38 13 3 0 0 0 85 3 40
2018 Administration and Foreign Services 53 28 11 5 3 0 0 81 8 222
2018 Administrative Support 36 27 18 9 9 0 0 64 18 22
2017 Executive 58 24 18 0 0 0 0 82 0 16
2017 Scientific and Professional 58 17 7 5 12 0 0 76 18 42
2017 Administration and Foreign Services 59 23 7 7 4 0 0 82 11 238
2017 Administrative Support 57 24 9 6 3 0 0 82 9 33
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 50 44 0 0 6 0 0 94 6 16
2018 Administration and Foreign Services 31 36 6 9 6 6 6 76 17 49
2017 Executive 43 29 14 0 0 0 14 83 0 14
2017 Administration and Foreign Services 41 26 13 7 0 6 8 77 8 67

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 47 26 12 5 7 2 0 75 12 42
2018 Administration and Foreign Services 35 34 15 7 2 7 0 74 10 223
2018 Administrative Support 41 36 9 5 0 9 0 85 5 22
2017 Executive 39 32 13 12 5 0 0 71 17 16
2017 Scientific and Professional 33 34 6 6 16 5 0 71 23 42
2017 Administration and Foreign Services 32 32 11 10 6 8 0 70 18 238
2017 Administrative Support 42 27 12 6 6 6 0 74 13 33

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 35 31 12 12 10 0 0 66 22 42
2018 Administration and Foreign Services 31 33 17 10 6 4 0 66 16 224
2018 Administrative Support 32 45 9 9 0 5 0 81 10 22
2017 Executive 39 25 19 0 17 0 0 64 17 16
2017 Scientific and Professional 19 45 8 6 19 3 0 66 26 42
2017 Administration and Foreign Services 33 28 16 10 9 4 0 64 20 237
2017 Administrative Support 48 24 12 9 3 3 0 75 13 33

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 29 22 17 15 12 5 0 53 28 41
2018 Administration and Foreign Services 23 31 20 14 6 5 0 57 22 223
2018 Administrative Support 32 32 32 0 0 5 0 67 0 22
2017 Executive 25 39 6 12 18 0 0 64 29 16
2017 Scientific and Professional 15 30 20 6 21 8 0 49 29 42
2017 Administration and Foreign Services 24 27 19 13 9 8 0 56 24 238
2017 Administrative Support 37 19 28 3 3 9 0 62 7 32

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 18 34 17 22 10 0 0 52 31 42
2018 Administration and Foreign Services 20 37 14 20 7 2 0 58 28 225
2018 Administrative Support 45 27 9 5 9 5 0 76 14 22
2017 Executive 25 25 6 18 24 0 0 51 43 16
2017 Scientific and Professional 9 35 13 15 20 8 0 48 38 42
2017 Administration and Foreign Services 22 35 14 12 11 5 0 60 25 237
2017 Administrative Support 36 31 18 3 9 3 0 69 13 33
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 42 26 19 5 5 2 0 70 10 42
2018 Administration and Foreign Services 39 41 13 4 2 1 0 81 6 226
2018 Administrative Support 36 41 14 5 0 5 0 81 5 22
2017 Executive 44 38 13 0 5 0 0 82 5 16
2017 Scientific and Professional 20 37 19 3 17 3 0 59 21 42
2017 Administration and Foreign Services 38 36 14 7 3 2 0 76 10 238
2017 Administrative Support 40 39 15 0 0 6 0 84 0 33

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 46 26 12 12 5 0 0 71 17 42
2018 Administration and Foreign Services 35 37 9 8 5 5 1 77 14 225
2018 Administrative Support 36 36 9 14 5 0 0 73 18 22
2017 Executive 45 39 12 5 0 0 0 83 5 16
2017 Scientific and Professional 32 32 11 8 14 0 3 67 22 42
2017 Administration and Foreign Services 38 28 15 10 4 2 1 69 15 238
2017 Administrative Support 33 33 15 3 3 12 0 76 7 33

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 33 34 19 5 7 2 0 68 12 42
2018 Administration and Foreign Services 31 40 19 5 2 2 0 73 8 222
2018 Administrative Support 27 36 27 5 0 5 0 67 5 22

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 22 20 11 12 17 17 0 51 36 41
2018 Administration and Foreign Services 20 23 20 10 7 17 3 54 21 224
2018 Administrative Support 14 14 23 9 14 23 5 38 31 22
2017 Executive 19 19 19 13 12 12 7 47 30 16
2017 Scientific and Professional 20 17 14 5 20 17 7 48 34 41
2017 Administration and Foreign Services 23 21 17 9 11 14 5 54 26 238
2017 Administrative Support 24 18 24 3 3 24 3 58 8 33

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 30 34 2 19 10 5 0 67 30 42
2018 Administration and Foreign Services 28 37 16 10 6 3 1 67 17 223
2018 Administrative Support 32 32 14 9 14 0 0 64 23 22
2017 Executive 24 39 32 0 5 0 0 63 5 16
2017 Scientific and Professional 31 26 5 10 17 8 3 64 31 42
2017 Administration and Foreign Services 41 24 11 12 7 6 0 69 20 237
2017 Administrative Support 36 15 9 12 18 6 3 57 33 33

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 21 26 12 17 14 5 5 52 35 42
2018 Administration and Foreign Services 20 31 15 16 13 3 2 53 31 225
2018 Administrative Support 14 23 14 18 23 5 5 40 45 22
2017 Executive 24 31 19 7 13 0 6 59 21 16
2017 Scientific and Professional 7 31 3 16 33 7 3 42 55 42
2017 Administration and Foreign Services 25 19 14 17 16 3 5 49 36 238
2017 Administrative Support 22 16 13 6 34 9 0 41 45 32

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 26 34 24 12 2 2 0 61 15 42
2018 Administration and Foreign Services 29 44 14 6 3 4 0 76 9 225
2018 Administrative Support 19 38 14 10 5 10 5 67 17 21
2017 Executive 38 25 13 18 6 0 0 63 24 16
2017 Scientific and Professional 17 37 18 6 14 5 3 59 21 42
2017 Administration and Foreign Services 31 35 16 9 5 3 1 69 14 238
2017 Administrative Support 24 34 15 3 9 15 0 68 14 33

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 35 29 10 10 2 14 0 75 14 42
2018 Administration and Foreign Services 41 32 13 2 3 8 2 80 5 221
2018 Administrative Support 52 29 10 0 5 5 0 85 5 21
2017 Executive 32 37 13 6 0 12 0 78 7 16
2017 Scientific and Professional 29 29 11 2 14 13 2 69 19 42
2017 Administration and Foreign Services 41 26 15 5 4 6 2 73 11 238
2017 Administrative Support 52 27 3 3 6 6 3 87 10 33

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 40 38 10 7 2 2 0 80 10 42
2018 Administration and Foreign Services 41 42 9 2 2 4 1 87 4 223
2018 Administrative Support 48 33 14 5 0 0 0 81 5 21
2017 Executive 32 50 6 12 0 0 0 82 12 16
2017 Scientific and Professional 37 31 13 4 7 8 0 74 12 42
2017 Administration and Foreign Services 47 34 9 7 2 1 0 82 9 238
2017 Administrative Support 45 30 18 0 0 6 0 81 0 33

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 45 36 10 5 5 0 0 81 10 42
2018 Administration and Foreign Services 58 34 4 2 1 0 0 92 3 223
2018 Administrative Support 52 24 14 10 0 0 0 76 10 21
2017 Executive 45 25 18 12 0 0 0 71 12 16
2017 Scientific and Professional 45 28 9 2 14 0 3 75 16 42
2017 Administration and Foreign Services 52 36 6 3 3 0 0 88 6 238
2017 Administrative Support 61 24 12 3 0 0 0 85 3 33

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 33 29 26 7 5 0 0 62 12 42
2018 Administration and Foreign Services 38 40 14 6 2 0 0 78 8 223
2018 Administrative Support 48 14 29 5 5 0 0 62 10 21
2017 Executive 32 25 19 12 12 0 0 58 23 16
2017 Scientific and Professional 35 32 10 7 16 0 0 67 23 42
2017 Administration and Foreign Services 39 30 16 6 7 1 0 70 13 237
2017 Administrative Support 53 16 22 9 0 0 0 69 9 32

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 35 29 14 17 5 0 0 64 22 42
2018 Administration and Foreign Services 35 43 12 7 2 1 0 79 9 221
2018 Administrative Support 48 10 29 10 5 0 0 57 14 21
2017 Executive 32 38 6 17 6 0 0 71 23 16
2017 Scientific and Professional 32 35 11 8 13 0 0 67 22 42
2017 Administration and Foreign Services 40 31 15 6 7 0 0 72 13 238
2017 Administrative Support 54 9 30 3 3 0 0 64 6 33

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 40 10 22 17 10 2 0 51 27 42
2018 Administration and Foreign Services 32 24 25 11 6 1 1 57 17 224
2018 Administrative Support 43 14 24 5 10 5 0 60 15 21
2017 Executive 32 26 6 17 6 6 6 66 26 16
2017 Scientific and Professional 24 18 14 21 11 7 5 48 36 42
2017 Administration and Foreign Services 33 26 15 10 13 2 0 61 23 238
2017 Administrative Support 45 15 27 3 9 0 0 61 12 33
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Scientific and Professional 19 40 41 42
2018 Administration and Foreign Services 33 30 37 226
2018 Administrative Support 27 32 41 22
2017 Executive 42 19 39 16
2017 Scientific and Professional 25 33 41 42
2017 Administration and Foreign Services 33 36 31 238
2017 Administrative Support 33 36 30 33

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Administration and Foreign Services 11 9 66 8 5 1 76
2017 Scientific and Professional 6 9 32 6 11 36 10
2017 Administration and Foreign Services 10 10 64 2 4 9 81
2017 Administrative Support 9 0 63 18 9 0 11
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Scientific and Professional 11 89 41
2018 Administration and Foreign Services 9 91 225

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 45 20

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 54 20

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 0 20

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 0 20

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 36 20

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 54 20

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 35 20

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 55 20

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 39 20

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 66 20

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 0 20

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 0 20

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 40 20

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 29 20

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 49 20

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 0 20

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 30 20

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 40 18

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 38 18

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 50 18

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 0 18

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 16 14 12 2 12 36 7 53 25 42
2018 Administration and Foreign Services 18 13 16 4 3 38 9 58 13 225
2018 Administrative Support 23 18 27 0 5 27 0 56 6 22
2017 Executive 13 32 19 13 12 5 6 51 27 16
2017 Scientific and Professional 8 11 9 11 16 34 11 34 50 42
2017 Administration and Foreign Services 16 11 15 5 5 36 12 51 19 238
2017 Administrative Support 27 12 6 6 3 33 12 72 17 33

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 26 34 17 0 12 10 2 67 14 42
2018 Administration and Foreign Services 29 27 20 5 2 16 1 67 8 224
2018 Administrative Support 32 36 9 0 5 18 0 83 6 22
2017 Executive 27 27 21 25 0 0 0 55 25 15
2017 Scientific and Professional 22 26 13 8 14 13 4 58 26 42
2017 Administration and Foreign Services 29 26 16 5 6 16 3 68 13 238
2017 Administrative Support 40 18 12 6 3 15 6 73 12 33
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Administration and Foreign Services 3 97 226

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 21 7 14 0 5 41 12 59 10 42
2018 Administration and Foreign Services 18 13 14 1 1 44 9 65 6 223
2018 Administrative Support 23 9 32 0 5 32 0 47 7 22
2017 Executive 25 26 6 0 5 37 0 82 8 16
2017 Scientific and Professional 9 7 13 6 0 56 10 46 16 42
2017 Administration and Foreign Services 20 9 15 2 2 40 11 59 9 237
2017 Administrative Support 27 15 18 0 3 24 12 66 5 33

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 33 19 24 0 7 14 2 62 9 42
2018 Administration and Foreign Services 30 25 19 2 1 22 2 71 4 221
2018 Administrative Support 25 40 15 5 0 15 0 76 6 20
2017 Executive 32 26 19 5 5 13 0 66 12 16
2017 Scientific and Professional 21 27 13 7 0 28 4 71 10 42
2017 Administration and Foreign Services 34 26 14 2 3 19 2 76 6 238
2017 Administrative Support 38 18 13 3 3 22 3 75 8 32
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 31 29 24 6 10 0 0 60 16 42
2018 Administration and Foreign Services 42 29 13 6 8 0 2 72 14 224
2018 Administrative Support 45 23 23 0 5 0 5 71 5 22
2017 Executive 32 32 18 12 6 0 0 64 18 16
2017 Scientific and Professional 40 19 22 0 15 0 4 62 15 42
2017 Administration and Foreign Services 37 22 19 9 10 0 3 61 19 238
2017 Administrative Support 40 24 12 0 21 3 0 66 22 33

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 17 19 28 22 14 0 0 36 36 42
2018 Administration and Foreign Services 22 27 23 15 12 0 0 49 27 225
2018 Administrative Support 32 45 9 9 0 0 5 81 10 22
2017 Executive 25 13 39 6 17 0 0 38 23 16
2017 Scientific and Professional 15 29 36 10 10 0 0 45 19 42
2017 Administration and Foreign Services 25 29 24 16 4 0 2 55 21 238
2017 Administrative Support 46 33 15 3 0 0 3 81 3 33

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 26 28 22 14 10 0 0 54 24 42
2018 Administration and Foreign Services 31 31 25 7 5 0 1 63 12 222
2018 Administrative Support 48 38 10 5 0 0 0 86 5 21
2017 Executive 19 32 32 12 5 0 0 51 17 16
2017 Scientific and Professional 29 32 27 7 4 0 0 61 11 42
2017 Administration and Foreign Services 33 34 17 12 2 0 2 68 14 237
2017 Administrative Support 43 30 15 3 3 0 6 77 6 33

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 22 29 18 17 14 0 0 50 31 42
2018 Administration and Foreign Services 19 25 21 19 14 1 1 45 34 224
2018 Administrative Support 50 9 18 14 9 0 0 59 23 22
2017 Executive 26 32 31 0 12 0 0 58 12 16
2017 Scientific and Professional 38 35 13 3 8 0 3 75 11 42
2017 Administration and Foreign Services 27 27 17 15 10 1 3 57 26 238
2017 Administrative Support 44 22 16 16 0 0 3 68 16 32

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 30 24 24 7 14 0 0 54 22 42
2018 Administration and Foreign Services 51 27 13 3 1 1 4 82 4 224
2018 Administrative Support 64 5 9 5 0 0 18 83 6 22
2017 Executive 24 32 25 6 5 0 6 60 12 16
2017 Scientific and Professional 31 35 15 8 6 0 5 70 15 42
2017 Administration and Foreign Services 54 22 8 5 0 0 11 86 6 238
2017 Administrative Support 66 9 3 0 0 0 21 96 0 32

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 19 30 22 15 15 0 0 48 30 41
2018 Administration and Foreign Services 40 28 18 9 3 0 2 70 12 222
2018 Administrative Support 45 23 5 5 9 5 9 79 16 22
2017 Executive 25 44 13 12 0 0 6 74 12 16
2017 Scientific and Professional 25 31 36 3 6 0 0 56 9 42
2017 Administration and Foreign Services 39 32 15 9 2 1 3 73 11 235
2017 Administrative Support 42 24 18 6 0 0 9 74 6 33

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 40 31 17 5 7 0 0 71 12 42
2018 Administration and Foreign Services 38 31 17 9 3 1 1 70 12 222
2018 Administrative Support 40 35 10 5 5 5 0 79 11 20
2017 Executive 51 19 5 6 12 0 6 75 19 16
2017 Scientific and Professional 34 33 15 8 7 0 3 69 16 42
2017 Administration and Foreign Services 35 30 19 9 4 0 4 68 13 235
2017 Administrative Support 42 40 6 3 0 0 9 90 3 33

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 33 31 19 7 7 0 2 66 15 42
2018 Administration and Foreign Services 30 31 21 12 5 0 1 61 17 223
2018 Administrative Support 35 45 10 0 5 5 0 84 5 20
2017 Executive 19 25 43 0 0 0 13 51 0 16
2017 Scientific and Professional 28 33 16 14 4 0 4 64 19 42
2017 Administration and Foreign Services 29 29 23 12 6 0 1 59 18 235
2017 Administrative Support 40 30 12 3 3 0 12 79 7 33

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 45 26 19 5 5 0 0 71 10 42
2018 Administration and Foreign Services 33 34 17 9 5 0 1 69 14 223
2018 Administrative Support 35 40 10 0 10 5 0 79 11 20
2017 Executive 51 25 10 0 0 0 13 88 0 16
2017 Scientific and Professional 35 23 22 12 7 0 0 58 19 42
2017 Administration and Foreign Services 37 25 17 12 6 0 2 64 18 235
2017 Administrative Support 40 30 3 9 9 0 9 77 20 33

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 40 31 22 2 5 0 0 71 7 42
2018 Administration and Foreign Services 41 31 17 7 2 0 1 73 10 221
2018 Administrative Support 42 26 16 0 5 5 5 76 6 19
2017 Executive 50 13 18 6 0 0 13 72 7 16
2017 Scientific and Professional 57 22 5 13 0 3 0 82 13 42
2017 Administration and Foreign Services 46 28 14 7 3 0 3 75 11 233
2017 Administrative Support 49 24 9 9 0 0 9 80 10 33

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 69 19 10 2 0 0 0 88 2 42
2018 Administration and Foreign Services 65 20 7 5 2 0 1 86 7 222
2018 Administrative Support 61 22 6 0 0 6 6 94 0 18
2017 Executive 88 5 0 0 0 0 6 100 0 16
2017 Scientific and Professional 71 26 2 0 0 0 2 98 0 41
2017 Administration and Foreign Services 64 22 7 2 2 0 3 88 4 238
2017 Administrative Support 70 12 9 0 9 0 0 82 9 33

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 88 5 2 2 2 0 0 93 5 42
2018 Administration and Foreign Services 79 10 4 1 1 1 4 94 2 222
2018 Administrative Support 75 5 5 0 0 10 5 94 0 20

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 75 10 7 5 2 0 0 85 7 41
2018 Administration and Foreign Services 76 10 5 1 1 1 6 92 2 222
2018 Administrative Support 65 10 15 0 0 5 5 83 0 20
2017 Executive 76 6 0 5 6 0 6 88 12 16
2017 Scientific and Professional 77 7 9 4 3 0 0 84 7 41
2017 Administration and Foreign Services 78 9 3 3 2 1 4 92 5 238
2017 Administrative Support 88 3 0 0 3 3 3 97 3 33

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 69 14 10 2 5 0 0 83 7 42
2018 Administration and Foreign Services 63 22 8 2 1 0 3 89 3 222
2018 Administrative Support 52 43 0 5 0 0 0 95 5 21
2017 Executive 63 31 0 0 0 0 6 100 0 16
2017 Scientific and Professional 68 16 13 0 0 0 3 87 0 41
2017 Administration and Foreign Services 58 20 11 4 3 0 4 81 7 237
2017 Administrative Support 64 24 6 0 0 0 6 94 0 33

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 59 24 10 5 2 0 0 83 7 42
2018 Administration and Foreign Services 61 18 10 5 3 0 2 82 8 222
2018 Administrative Support 43 33 14 5 5 0 0 76 10 21
2017 Executive 68 6 13 0 0 0 13 85 0 16
2017 Scientific and Professional 61 15 3 12 8 0 0 76 20 41
2017 Administration and Foreign Services 61 16 9 4 6 0 3 80 10 237
2017 Administrative Support 81 16 3 0 0 0 0 97 0 32

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 54 14 5 2 0 0 24 91 3 42
2018 Administration and Foreign Services 54 10 4 1 1 1 30 92 2 221
2018 Administrative Support 74 5 5 0 0 0 16 94 0 19
2017 Executive 45 24 13 0 5 0 13 79 6 16
2017 Scientific and Professional 60 7 3 3 0 0 28 92 4 42
2017 Administration and Foreign Services 54 9 7 3 0 0 27 86 4 238
2017 Administrative Support 64 3 0 0 0 0 33 100 0 33

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 63 17 10 2 0 0 7 87 3 41
2018 Administration and Foreign Services 69 16 5 2 0 0 6 92 2 222
2018 Administrative Support 81 14 0 0 5 0 0 95 5 21
2017 Executive 57 19 12 0 6 0 6 81 7 16
2017 Scientific and Professional 66 18 5 2 3 2 6 90 5 40
2017 Administration and Foreign Services 70 16 5 2 0 0 6 92 3 237
2017 Administrative Support 76 15 3 0 0 3 3 97 0 33

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 71 7 12 7 0 0 2 80 7 42
2018 Administration and Foreign Services 82 7 2 2 4 1 4 93 5 223
2018 Administrative Support 85 0 0 5 5 0 5 89 11 20
2017 Executive 94 0 0 0 0 0 6 100 0 16
2017 Scientific and Professional 57 14 8 10 8 0 2 73 19 41
2017 Administration and Foreign Services 76 12 3 2 1 0 5 94 3 238
2017 Administrative Support 64 12 12 3 6 0 3 79 9 33

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 50 26 21 0 0 0 2 79 0 42
2018 Administration and Foreign Services 48 31 14 3 1 0 3 81 4 222
2018 Administrative Support 67 19 10 0 0 0 5 90 0 21
2017 Executive 82 6 0 5 0 0 6 94 6 16
2017 Scientific and Professional 62 29 10 0 0 0 0 90 0 41
2017 Administration and Foreign Services 57 27 8 4 1 0 3 87 5 237
2017 Administrative Support 67 18 6 9 0 0 0 85 9 33

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 7 24 52 12 5 0 0 31 17 42
2018 Administration and Foreign Services 19 36 31 14 1 0 0 55 14 224
2018 Administrative Support 41 27 27 5 0 0 0 68 5 22
2017 Executive 19 19 32 29 0 0 0 38 29 16
2017 Scientific and Professional 7 37 42 8 3 4 0 45 12 42
2017 Administration and Foreign Services 15 37 32 11 3 0 2 53 14 238
2017 Administrative Support 24 36 39 0 0 0 0 61 0 33

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 7 19 42 24 7 0 0 31 26 42
2018 Administration and Foreign Services 6 14 40 24 15 0 0 40 20 220
2018 Administrative Support 0 23 27 27 23 0 0 50 23 22
2017 Executive 5 24 51 6 13 0 0 19 29 16
2017 Scientific and Professional 10 5 37 37 11 0 0 47 15 42
2017 Administration and Foreign Services 7 14 31 28 18 0 2 47 21 236
2017 Administrative Support 3 13 34 22 28 0 0 50 16 32

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 23 60 7 2 7 0 0 83 10 42
2018 Administration and Foreign Services 32 45 9 6 3 4 1 81 9 224
2018 Administrative Support 36 32 23 0 0 9 0 75 0 22
2017 Executive 25 44 12 6 6 6 0 74 14 16
2017 Scientific and Professional 12 52 13 3 7 13 0 74 11 42
2017 Administration and Foreign Services 30 33 17 8 4 6 1 68 13 237
2017 Administrative Support 21 42 21 3 3 9 0 70 7 33

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 28 43 7 10 10 2 0 73 20 42
2018 Administration and Foreign Services 30 41 15 10 3 2 0 72 13 223
2018 Administrative Support 29 38 19 5 0 5 5 74 5 21
2017 Executive 13 44 19 6 12 6 0 60 19 16
2017 Scientific and Professional 17 44 12 12 15 0 0 61 27 42
2017 Administration and Foreign Services 24 39 15 12 8 1 0 64 20 238
2017 Administrative Support 33 30 27 6 0 3 0 66 6 33
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 46 26 17 1 7 2 0 47 53 42
2018 Administration and Foreign Services 52 26 8 6 5 2 1 53 47 225
2018 Administrative Support 45 41 9 0 5 0 0 45 55 22
2017 Executive 32 31 24 6 7 0 0 32 68 16
2017 Scientific and Professional 30 25 11 7 11 14 2 36 64 42
2017 Administration and Foreign Services 44 25 12 5 9 3 1 46 54 238
2017 Administrative Support 55 9 21 6 9 0 0 55 45 33

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 23 22
2018 Administration and Foreign Services 20 101
2018 Administrative Support 25 12
2017 Executive 9 11
2017 Scientific and Professional 20 23
2017 Administration and Foreign Services 18 121
2017 Administrative Support 47 15

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 31 22
2018 Administration and Foreign Services 36 101
2018 Administrative Support 0 12
2017 Executive 29 11
2017 Scientific and Professional 38 23
2017 Administration and Foreign Services 31 121
2017 Administrative Support 20 15

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 26 22
2018 Administration and Foreign Services 21 101
2018 Administrative Support 0 12
2017 Executive 37 11
2017 Scientific and Professional 15 23
2017 Administration and Foreign Services 16 121
2017 Administrative Support 20 15

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 31 22
2018 Administration and Foreign Services 44 101
2018 Administrative Support 0 12
2017 Executive 36 11
2017 Scientific and Professional 27 23
2017 Administration and Foreign Services 50 121
2017 Administrative Support 27 15

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 5 22
2018 Administration and Foreign Services 3 101
2018 Administrative Support 8 12
2017 Executive 9 11
2017 Scientific and Professional 12 23
2017 Administration and Foreign Services 7 121
2017 Administrative Support 0 15

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 49 22
2018 Administration and Foreign Services 22 101
2018 Administrative Support 0 12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 23 22
2018 Administration and Foreign Services 24 101
2018 Administrative Support 58 12
2017 Executive 36 11
2017 Scientific and Professional 55 23
2017 Administration and Foreign Services 32 121
2017 Administrative Support 54 15

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Scientific and Professional 5 51 19 5 5 17 22
2018 Administration and Foreign Services 6 63 16 4 4 7 99
2018 Administrative Support 30 40 20 0 10 0 10
2017 Executive 10 48 32 0 0 10 10
2017 Scientific and Professional 11 40 12 0 14 22 23
2017 Administration and Foreign Services 10 56 16 5 2 10 117
2017 Administrative Support 0 60 27 7 0 7 15

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Scientific and Professional 56 44 22
2018 Administration and Foreign Services 71 29 100
2018 Administrative Support 82 18 11

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 40 14 5 23 9 5 5 59 36 22
2018 Administration and Foreign Services 36 23 15 13 9 1 4 62 23 100
2018 Administrative Support 8 25 17 0 17 17 17 50 25 12
2017 Executive 45 29 0 17 0 0 9 81 19 11
2017 Scientific and Professional 3 33 13 15 31 5 0 38 48 23
2017 Administration and Foreign Services 23 25 13 11 14 1 13 56 29 121
2017 Administrative Support 13 20 33 13 20 0 0 33 34 15

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 9 9 9 9 12 5 46 38 43 22
2018 Administration and Foreign Services 12 14 9 12 23 2 27 37 49 100
2018 Administrative Support 0 27 9 0 27 18 18 43 43 11
2017 Executive 9 9 8 0 9 0 64 52 26 11
2017 Scientific and Professional 0 13 13 11 26 0 37 21 59 23
2017 Administration and Foreign Services 5 10 12 13 31 2 28 21 62 121
2017 Administrative Support 0 13 20 26 40 0 0 13 66 15

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Scientific and Professional 50 14 7 11 5 0 12 74 18 42
2018 Administration and Foreign Services 48 12 14 11 9 0 5 64 21 223
2018 Administrative Support 55 18 14 5 0 0 9 80 5 22
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