2018 Public Service Employee Survey Results for Canada Border Services Agency by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 43 10 16 8 0 0 67 23 1016
2018 3 to 10 years in current department or agency 11 39 13 22 14 0 0 50 36 1996
2018 11 to 20 years in current department or agency 9 40 12 23 15 0 0 50 38 2209
2018 More than 20 years in current department or agency 12 41 12 21 14 0 1 53 35 921
2017 Less than 3 years in current department or agency 23 38 12 16 11 0 0 61 27 1062
2017 3 to 10 years in current department or agency 10 30 14 24 23 0 0 40 47 2825
2017 11 to 20 years in current department or agency 9 31 12 26 22 0 0 40 48 2143
2017 More than 20 years in current department or agency 13 34 13 21 18 0 0 47 40 1034
2014 Less than 3 years in current department or agency 19 35 15 17 12 0 0 55 30 1250
2014 3 to 10 years in current department or agency 11 32 13 25 19 0 0 43 44 4597
2014 11 to 20 years in current department or agency 10 31 14 24 21 0 0 41 45 1973
2014 More than 20 years in current department or agency 14 34 14 19 19 0 0 48 38 1373

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 39 11 8 3 0 0 77 11 1010
2018 3 to 10 years in current department or agency 34 40 12 9 5 0 0 74 14 1990
2018 11 to 20 years in current department or agency 34 41 11 8 5 0 0 76 13 2197
2018 More than 20 years in current department or agency 38 38 11 8 5 0 0 77 12 919
2017 Less than 3 years in current department or agency 42 37 10 7 4 0 0 79 11 1061
2017 3 to 10 years in current department or agency 32 41 12 8 6 0 0 73 15 2822
2017 11 to 20 years in current department or agency 33 40 13 9 6 0 0 73 14 2142
2017 More than 20 years in current department or agency 38 37 12 8 5 0 0 75 13 1034
2014 Less than 3 years in current department or agency 41 37 9 8 4 0 1 79 12 1251
2014 3 to 10 years in current department or agency 34 39 13 8 6 0 0 73 14 4596
2014 11 to 20 years in current department or agency 38 39 11 7 5 0 0 77 12 1974
2014 More than 20 years in current department or agency 40 36 12 7 5 0 0 76 12 1374

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 39 9 8 3 0 0 80 11 1003
2018 3 to 10 years in current department or agency 36 41 10 8 5 0 0 77 13 1972
2018 11 to 20 years in current department or agency 37 42 9 7 4 0 0 79 11 2184
2018 More than 20 years in current department or agency 42 38 9 6 5 0 0 80 11 909
2017 Less than 3 years in current department or agency 46 36 8 6 4 0 0 82 10 1063
2017 3 to 10 years in current department or agency 37 41 10 7 5 0 0 78 12 2820
2017 11 to 20 years in current department or agency 36 42 11 7 5 0 0 78 11 2139
2017 More than 20 years in current department or agency 41 38 9 6 6 0 0 79 12 1034
2014 Less than 3 years in current department or agency 44 36 7 8 4 0 0 81 12 1251
2014 3 to 10 years in current department or agency 37 41 10 7 5 0 0 78 12 4595
2014 11 to 20 years in current department or agency 40 41 8 6 5 0 0 81 11 1973
2014 More than 20 years in current department or agency 42 38 7 7 5 0 0 80 13 1374

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 34 11 7 5 0 1 77 12 1014
2018 3 to 10 years in current department or agency 28 32 14 13 13 0 0 60 26 1993
2018 11 to 20 years in current department or agency 23 32 15 16 14 0 0 55 30 2203
2018 More than 20 years in current department or agency 27 33 16 13 11 0 0 60 24 919
2017 Less than 3 years in current department or agency 39 32 13 7 7 1 1 73 14 1062
2017 3 to 10 years in current department or agency 24 31 13 13 18 0 0 56 31 2823
2017 11 to 20 years in current department or agency 21 29 13 17 19 0 0 50 36 2142
2017 More than 20 years in current department or agency 25 32 14 13 15 0 0 58 28 1033
2014 Less than 3 years in current department or agency 37 34 12 8 7 0 1 73 15 1249
2014 3 to 10 years in current department or agency 24 31 15 14 15 0 0 55 29 4596
2014 11 to 20 years in current department or agency 20 30 15 17 17 0 1 51 35 1974
2014 More than 20 years in current department or agency 23 33 14 15 15 0 1 56 30 1372

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 41 12 8 5 0 0 76 13 1009
2018 3 to 10 years in current department or agency 22 41 15 12 10 0 0 63 22 1981
2018 11 to 20 years in current department or agency 22 42 13 12 11 0 0 64 23 2192
2018 More than 20 years in current department or agency 26 41 12 12 9 0 0 67 21 917
2017 Less than 3 years in current department or agency 36 41 10 8 5 0 0 77 12 1063
2017 3 to 10 years in current department or agency 20 42 14 13 11 0 0 63 24 2826
2017 11 to 20 years in current department or agency 22 42 12 13 11 0 0 64 23 2143
2017 More than 20 years in current department or agency 26 41 13 11 10 0 0 67 21 1030
2014 Less than 3 years in current department or agency 35 39 11 9 6 0 0 75 15 1251
2014 3 to 10 years in current department or agency 22 44 14 11 9 0 0 66 20 4596
2014 11 to 20 years in current department or agency 24 43 12 11 8 0 0 68 20 1974
2014 More than 20 years in current department or agency 26 42 12 10 10 0 0 68 20 1375

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 38 15 9 8 0 0 68 17 1016
2018 3 to 10 years in current department or agency 14 30 17 18 20 0 0 45 38 1988
2018 11 to 20 years in current department or agency 12 25 17 22 23 0 0 37 45 2203
2018 More than 20 years in current department or agency 15 28 19 17 21 0 0 43 38 918
2017 Less than 3 years in current department or agency 28 39 13 11 9 0 0 67 20 1063
2017 3 to 10 years in current department or agency 12 30 16 19 23 0 0 42 42 2822
2017 11 to 20 years in current department or agency 11 27 17 22 23 0 0 38 45 2143
2017 More than 20 years in current department or agency 14 28 18 21 19 0 0 42 41 1031
2014 Less than 3 years in current department or agency 28 34 16 13 9 0 0 63 21 1250
2014 3 to 10 years in current department or agency 13 29 18 20 20 0 0 42 40 4596
2014 11 to 20 years in current department or agency 10 28 17 22 22 0 0 39 44 1974
2014 More than 20 years in current department or agency 14 32 15 18 20 0 0 46 39 1375

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 41 12 10 5 0 0 73 15 1012
2018 3 to 10 years in current department or agency 17 39 17 15 11 0 0 56 27 1998
2018 11 to 20 years in current department or agency 16 36 17 19 12 0 0 52 31 2209
2018 More than 20 years in current department or agency 20 36 17 15 11 0 0 56 26 918
2017 Less than 3 years in current department or agency 31 41 13 10 5 0 0 72 15 1064
2017 3 to 10 years in current department or agency 17 39 16 17 11 0 0 56 28 2822
2017 11 to 20 years in current department or agency 16 36 18 18 12 0 0 52 30 2140
2017 More than 20 years in current department or agency 19 42 15 14 10 0 0 61 24 1033

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 43 9 5 3 0 0 84 7 1005
2018 3 to 10 years in current department or agency 28 41 13 10 8 0 0 69 18 1988
2018 11 to 20 years in current department or agency 25 41 15 11 7 0 0 67 19 2205
2018 More than 20 years in current department or agency 30 41 13 10 6 0 0 71 16 917
2017 Less than 3 years in current department or agency 39 39 10 6 5 1 0 79 12 1062
2017 3 to 10 years in current department or agency 24 39 15 12 11 1 0 62 23 2821
2017 11 to 20 years in current department or agency 22 38 15 13 11 1 0 61 24 2140
2017 More than 20 years in current department or agency 28 39 15 10 8 0 0 67 18 1032
2014 Less than 3 years in current department or agency 38 38 12 6 4 1 0 77 11 1250
2014 3 to 10 years in current department or agency 24 39 15 11 9 1 0 64 21 4595
2014 11 to 20 years in current department or agency 24 38 16 11 10 1 0 62 21 1974
2014 More than 20 years in current department or agency 29 36 15 10 8 1 0 66 18 1373

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 40 15 10 6 0 0 69 16 1004
2018 3 to 10 years in current department or agency 16 32 16 19 18 0 0 48 37 1982
2018 11 to 20 years in current department or agency 13 30 16 20 22 0 0 42 41 2196
2018 More than 20 years in current department or agency 17 30 15 17 21 0 0 47 38 913
2017 Less than 3 years in current department or agency 29 38 15 8 9 0 0 67 17 1063
2017 3 to 10 years in current department or agency 13 29 17 18 23 0 0 43 41 2824
2017 11 to 20 years in current department or agency 13 27 16 20 24 0 0 40 44 2143
2017 More than 20 years in current department or agency 15 29 16 17 22 0 0 44 39 1034

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 36 11 4 1 0 0 84 5 1000
2018 3 to 10 years in current department or agency 42 37 11 6 4 0 0 79 10 1976
2018 11 to 20 years in current department or agency 42 38 10 6 4 0 0 80 10 2188
2018 More than 20 years in current department or agency 50 33 9 5 4 0 0 83 9 906
2017 Less than 3 years in current department or agency 52 33 9 4 2 0 0 85 6 1057
2017 3 to 10 years in current department or agency 41 37 12 6 4 0 0 79 10 2817
2017 11 to 20 years in current department or agency 42 37 12 6 3 0 0 79 9 2133
2017 More than 20 years in current department or agency 51 32 9 4 4 0 0 83 8 1028
2014 Less than 3 years in current department or agency 61 26 8 3 1 0 0 87 4 1250
2014 3 to 10 years in current department or agency 50 32 10 4 3 0 0 83 6 4595
2014 11 to 20 years in current department or agency 54 29 10 3 3 0 0 84 6 1972
2014 More than 20 years in current department or agency 55 29 9 4 4 0 0 84 7 1372

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 39 15 12 7 0 0 66 19 1000
2018 3 to 10 years in current department or agency 16 33 15 17 18 0 0 49 35 1984
2018 11 to 20 years in current department or agency 14 32 13 20 20 0 0 46 40 2195
2018 More than 20 years in current department or agency 17 34 15 17 17 0 0 51 34 914
2017 Less than 3 years in current department or agency 27 36 15 12 9 1 1 64 21 1057
2017 3 to 10 years in current department or agency 14 32 15 21 18 0 0 46 39 2814
2017 11 to 20 years in current department or agency 13 34 14 20 19 0 0 48 39 2133
2017 More than 20 years in current department or agency 17 36 13 16 18 0 0 54 33 1025
2014 Less than 3 years in current department or agency 20 40 16 13 9 1 1 61 23 1251
2014 3 to 10 years in current department or agency 13 34 15 19 19 0 0 47 37 4599
2014 11 to 20 years in current department or agency 13 32 14 19 22 0 0 45 41 1974
2014 More than 20 years in current department or agency 15 33 13 18 20 0 0 48 39 1375

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 38 15 10 6 0 0 68 17 1000
2018 3 to 10 years in current department or agency 19 30 17 16 18 0 0 49 34 1970
2018 11 to 20 years in current department or agency 16 30 17 17 20 0 0 46 37 2181
2018 More than 20 years in current department or agency 20 29 18 15 18 0 0 49 33 908
2017 Less than 3 years in current department or agency 33 30 17 11 7 1 1 65 18 1056
2017 3 to 10 years in current department or agency 17 29 18 18 17 0 0 46 36 2817
2017 11 to 20 years in current department or agency 16 29 17 18 19 0 0 45 38 2133
2017 More than 20 years in current department or agency 18 32 17 15 17 0 0 50 33 1025
2014 Less than 3 years in current department or agency 29 35 16 12 7 1 0 65 19 1249
2014 3 to 10 years in current department or agency 17 31 18 16 17 0 0 49 33 4597
2014 11 to 20 years in current department or agency 17 30 16 17 20 0 0 47 37 1971
2014 More than 20 years in current department or agency 18 30 16 17 18 0 0 49 35 1374

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 38 13 11 5 0 0 70 16 1003
2018 3 to 10 years in current department or agency 18 32 19 16 14 0 0 50 31 1982
2018 11 to 20 years in current department or agency 16 30 21 18 15 0 0 45 34 2193
2018 More than 20 years in current department or agency 20 30 20 15 15 0 0 50 30 907
2017 Less than 3 years in current department or agency 35 36 14 9 6 1 0 71 15 1055
2017 3 to 10 years in current department or agency 16 32 20 17 14 0 0 49 32 2815
2017 11 to 20 years in current department or agency 14 32 18 20 15 0 0 46 35 2133
2017 More than 20 years in current department or agency 19 32 18 17 13 0 0 51 31 1024
2014 Less than 3 years in current department or agency 30 40 14 11 5 0 0 70 16 1249
2014 3 to 10 years in current department or agency 17 35 19 15 14 0 0 52 29 4596
2014 11 to 20 years in current department or agency 17 31 20 17 15 0 0 48 32 1974
2014 More than 20 years in current department or agency 18 33 17 16 15 0 0 52 31 1373

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 38 12 5 3 0 0 80 9 1005
2018 3 to 10 years in current department or agency 27 43 15 10 5 0 0 70 15 1984
2018 11 to 20 years in current department or agency 29 41 14 10 6 0 0 70 15 2202
2018 More than 20 years in current department or agency 32 42 13 7 6 0 0 73 14 915
2017 Less than 3 years in current department or agency 43 37 11 5 3 1 0 81 8 1056
2017 3 to 10 years in current department or agency 26 41 15 10 8 0 0 67 18 2819
2017 11 to 20 years in current department or agency 25 42 16 10 7 0 0 67 17 2129
2017 More than 20 years in current department or agency 32 39 14 9 7 0 0 71 15 1018
2014 Less than 3 years in current department or agency 46 34 11 5 4 0 0 80 9 1250
2014 3 to 10 years in current department or agency 30 42 14 7 6 0 0 73 14 4598
2014 11 to 20 years in current department or agency 32 39 15 8 5 0 0 72 13 1975
2014 More than 20 years in current department or agency 33 39 13 8 7 0 0 73 14 1373

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 30 13 4 2 0 1 81 6 1007
2018 3 to 10 years in current department or agency 35 33 17 8 5 0 1 69 13 1997
2018 11 to 20 years in current department or agency 30 35 19 10 6 0 1 66 16 2209
2018 More than 20 years in current department or agency 32 33 18 8 6 0 3 67 14 920
2017 Less than 3 years in current department or agency 48 33 12 3 2 0 2 83 5 1064
2017 3 to 10 years in current department or agency 37 35 15 7 4 0 2 73 11 2825
2017 11 to 20 years in current department or agency 32 35 18 7 4 0 3 69 12 2143
2017 More than 20 years in current department or agency 34 30 18 9 6 0 3 66 15 1036
2014 Less than 3 years in current department or agency 42 33 14 6 4 0 1 75 10 1251
2014 3 to 10 years in current department or agency 33 34 19 7 5 0 1 68 12 4598
2014 11 to 20 years in current department or agency 27 33 22 10 6 0 2 61 16 1975
2014 More than 20 years in current department or agency 30 32 20 10 7 0 2 63 17 1374

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 20 31 23 15 1 2 39 29 999
2018 3 to 10 years in current department or agency 17 32 31 13 5 1 1 18 50 1986
2018 11 to 20 years in current department or agency 23 32 30 10 3 1 1 13 56 2200
2018 More than 20 years in current department or agency 21 34 32 10 2 0 1 13 55 919
2017 Less than 3 years in current department or agency 7 20 33 20 13 3 5 35 29 1061
2017 3 to 10 years in current department or agency 20 28 32 12 5 1 2 18 50 2814
2017 11 to 20 years in current department or agency 22 32 32 9 3 1 2 13 55 2137
2017 More than 20 years in current department or agency 22 30 31 11 3 1 2 14 53 1027
2014 Less than 3 years in current department or agency 11 24 32 19 8 2 3 29 37 1249
2014 3 to 10 years in current department or agency 19 30 32 13 4 1 2 17 50 4596
2014 11 to 20 years in current department or agency 21 35 30 8 3 1 1 12 57 1971
2014 More than 20 years in current department or agency 20 35 31 8 3 1 2 11 57 1370

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 18 23 23 19 3 2 45 31 998
2018 3 to 10 years in current department or agency 27 27 25 13 6 1 1 19 55 1980
2018 11 to 20 years in current department or agency 31 31 23 10 3 1 1 13 63 2196
2018 More than 20 years in current department or agency 30 28 28 9 4 1 1 13 59 915
2017 Less than 3 years in current department or agency 11 16 26 20 18 6 4 42 30 1058
2017 3 to 10 years in current department or agency 27 28 24 12 5 1 2 18 57 2817
2017 11 to 20 years in current department or agency 30 30 26 9 3 1 1 12 61 2137
2017 More than 20 years in current department or agency 28 29 26 8 5 1 2 14 59 1026
2014 Less than 3 years in current department or agency 14 21 27 18 13 3 3 34 38 1250
2014 3 to 10 years in current department or agency 25 28 26 12 6 2 2 18 55 4595
2014 11 to 20 years in current department or agency 28 31 26 10 4 1 1 14 60 1969
2014 More than 20 years in current department or agency 27 32 25 9 4 1 2 14 61 1370

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 20 27 18 15 4 2 36 35 999
2018 3 to 10 years in current department or agency 27 28 24 12 5 2 2 17 57 1975
2018 11 to 20 years in current department or agency 33 30 23 8 3 1 2 12 64 2195
2018 More than 20 years in current department or agency 31 29 24 10 3 1 2 14 62 912
2017 Less than 3 years in current department or agency 12 18 26 18 14 5 6 36 34 1055
2017 3 to 10 years in current department or agency 26 28 23 12 5 2 3 19 57 2820
2017 11 to 20 years in current department or agency 31 28 24 9 3 1 3 12 62 2143
2017 More than 20 years in current department or agency 31 26 22 11 4 1 3 16 60 1030
2014 Less than 3 years in current department or agency 18 23 25 16 10 4 4 29 45 1247
2014 3 to 10 years in current department or agency 27 27 25 12 5 2 3 17 57 4592
2014 11 to 20 years in current department or agency 30 29 25 10 3 1 2 13 61 1970
2014 More than 20 years in current department or agency 31 28 25 9 4 2 2 14 61 1368

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 9 22 32 27 1 4 63 14 1000
2018 3 to 10 years in current department or agency 12 17 29 27 10 2 3 39 30 1966
2018 11 to 20 years in current department or agency 15 17 33 23 8 1 3 32 33 2190
2018 More than 20 years in current department or agency 14 18 34 22 7 1 4 31 34 911
2017 Less than 3 years in current department or agency 5 9 19 28 27 3 9 63 16 1049
2017 3 to 10 years in current department or agency 13 16 27 26 11 1 6 40 31 2805
2017 11 to 20 years in current department or agency 15 18 30 23 7 2 5 32 36 2134
2017 More than 20 years in current department or agency 15 22 30 20 7 1 5 28 40 1021
2014 Less than 3 years in current department or agency 11 13 25 26 18 3 5 48 25 1245
2014 3 to 10 years in current department or agency 15 17 28 24 10 1 5 36 34 4584
2014 11 to 20 years in current department or agency 18 22 29 20 7 1 4 28 41 1966
2014 More than 20 years in current department or agency 20 23 30 17 6 1 3 24 45 1367

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 17 24 21 19 3 3 42 32 1001
2018 3 to 10 years in current department or agency 34 28 22 10 5 0 1 14 63 1984
2018 11 to 20 years in current department or agency 41 28 19 6 3 1 1 10 71 2197
2018 More than 20 years in current department or agency 38 28 22 8 3 0 1 11 66 915
2017 Less than 3 years in current department or agency 15 16 22 19 18 4 6 41 34 1053
2017 3 to 10 years in current department or agency 37 24 20 10 6 1 2 16 63 2817
2017 11 to 20 years in current department or agency 40 27 20 8 3 0 1 11 69 2140
2017 More than 20 years in current department or agency 37 27 21 7 4 1 2 12 66 1029
2014 Less than 3 years in current department or agency 18 21 23 18 13 3 4 33 42 1245
2014 3 to 10 years in current department or agency 33 27 22 11 4 1 2 16 61 4595
2014 11 to 20 years in current department or agency 39 28 21 7 3 1 2 10 68 1969
2014 More than 20 years in current department or agency 36 30 22 7 4 1 1 11 67 1370

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 17 19 21 20 6 3 46 33 1000
2018 3 to 10 years in current department or agency 23 24 25 18 7 2 2 26 48 1971
2018 11 to 20 years in current department or agency 25 23 27 16 6 1 2 23 50 2193
2018 More than 20 years in current department or agency 23 22 29 17 7 0 2 24 46 908
2017 Less than 3 years in current department or agency 10 14 21 21 19 8 7 47 28 1053
2017 3 to 10 years in current department or agency 22 21 26 18 8 2 3 28 45 2813
2017 11 to 20 years in current department or agency 22 22 26 18 8 2 3 27 46 2139
2017 More than 20 years in current department or agency 19 22 27 19 7 1 4 28 43 1030
2014 Less than 3 years in current department or agency 10 15 22 24 17 6 6 46 29 1249
2014 3 to 10 years in current department or agency 16 20 27 21 11 2 3 33 39 4590
2014 11 to 20 years in current department or agency 17 21 29 20 8 2 3 29 40 1969
2014 More than 20 years in current department or agency 17 20 28 22 9 1 3 32 39 1370

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 19 27 19 17 2 3 38 33 999
2018 3 to 10 years in current department or agency 28 27 27 11 5 1 2 16 56 1979
2018 11 to 20 years in current department or agency 32 28 27 7 3 1 2 11 61 2203
2018 More than 20 years in current department or agency 28 30 27 10 3 1 1 13 59 913
2017 Less than 3 years in current department or agency 12 17 26 17 16 6 6 37 33 1058
2017 3 to 10 years in current department or agency 27 26 28 11 5 2 3 16 55 2818
2017 11 to 20 years in current department or agency 29 27 29 9 3 2 3 12 58 2136
2017 More than 20 years in current department or agency 24 27 30 9 5 1 3 15 54 1027
2014 Less than 3 years in current department or agency 19 20 29 15 10 4 4 27 42 1249
2014 3 to 10 years in current department or agency 25 26 29 11 5 2 3 17 53 4592
2014 11 to 20 years in current department or agency 27 29 27 10 3 1 2 14 58 1969
2014 More than 20 years in current department or agency 27 25 29 10 5 1 3 16 55 1370
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 32 16 11 8 6 5 61 21 1007
2018 3 to 10 years in current department or agency 13 29 22 15 17 3 1 44 33 1988
2018 11 to 20 years in current department or agency 11 30 20 17 18 2 1 43 37 2199
2018 More than 20 years in current department or agency 16 30 19 15 16 2 1 47 33 912
2017 Less than 3 years in current department or agency 27 28 14 9 8 8 6 63 21 1062
2017 3 to 10 years in current department or agency 14 28 18 16 18 3 3 45 36 2822
2017 11 to 20 years in current department or agency 15 26 19 17 19 2 2 43 37 2141
2017 More than 20 years in current department or agency 16 30 18 17 15 2 3 48 33 1034
2014 Less than 3 years in current department or agency 31 30 15 8 6 6 4 67 15 1251
2014 3 to 10 years in current department or agency 22 29 17 13 13 3 2 54 28 4599
2014 11 to 20 years in current department or agency 20 30 18 14 13 2 2 53 29 1973
2014 More than 20 years in current department or agency 22 32 17 13 12 2 2 56 26 1374

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 30 11 12 7 1 0 70 19 1004
2018 3 to 10 years in current department or agency 25 32 13 14 15 0 0 57 30 1986
2018 11 to 20 years in current department or agency 25 29 13 17 16 0 0 54 33 2192
2018 More than 20 years in current department or agency 29 29 12 15 14 1 0 59 29 907
2017 Less than 3 years in current department or agency 40 27 10 12 7 2 0 69 21 1059
2017 3 to 10 years in current department or agency 26 29 13 15 16 0 0 55 32 2823
2017 11 to 20 years in current department or agency 25 29 12 15 17 1 0 55 33 2139
2017 More than 20 years in current department or agency 30 29 12 16 13 0 1 59 29 1031
2014 Less than 3 years in current department or agency 43 29 10 11 6 1 0 72 18 1251
2014 3 to 10 years in current department or agency 32 29 12 13 13 1 0 62 26 4597
2014 11 to 20 years in current department or agency 31 29 11 14 14 1 0 61 28 1974
2014 More than 20 years in current department or agency 35 30 9 13 12 1 0 66 25 1372

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 21 19 15 14 14 3 41 36 1001
2018 3 to 10 years in current department or agency 7 15 18 20 32 6 2 24 56 1986
2018 11 to 20 years in current department or agency 6 15 16 21 35 6 1 22 60 2189
2018 More than 20 years in current department or agency 8 20 17 21 28 5 2 29 52 910
2017 Less than 3 years in current department or agency 14 18 15 17 15 20 2 41 40 1062
2017 3 to 10 years in current department or agency 5 13 16 22 33 10 1 20 62 2826
2017 11 to 20 years in current department or agency 5 15 17 23 32 7 1 21 60 2145
2017 More than 20 years in current department or agency 7 19 16 25 25 8 2 28 55 1032
2014 Less than 3 years in current department or agency 14 19 20 16 14 16 1 39 37 1249
2014 3 to 10 years in current department or agency 6 15 17 22 30 8 2 23 58 4595
2014 11 to 20 years in current department or agency 6 18 17 21 30 7 1 26 56 1975
2014 More than 20 years in current department or agency 8 19 19 20 25 7 1 30 49 1374

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 37 11 7 3 0 0 79 10 1002
2018 3 to 10 years in current department or agency 28 40 14 10 8 0 0 69 18 1986
2018 11 to 20 years in current department or agency 27 39 14 12 8 0 0 66 20 2187
2018 More than 20 years in current department or agency 30 40 12 11 7 0 0 70 18 914
2017 Less than 3 years in current department or agency 38 39 10 9 4 0 0 77 13 1064
2017 3 to 10 years in current department or agency 25 40 14 13 8 0 0 65 21 2822
2017 11 to 20 years in current department or agency 23 40 14 14 9 0 0 63 23 2142
2017 More than 20 years in current department or agency 25 41 13 13 8 0 0 66 21 1030
2014 Less than 3 years in current department or agency 43 37 8 9 3 0 0 80 12 1251
2014 3 to 10 years in current department or agency 27 43 13 10 6 0 0 71 16 4591
2014 11 to 20 years in current department or agency 27 43 12 11 7 0 0 70 18 1974
2014 More than 20 years in current department or agency 28 43 10 11 7 0 0 72 18 1371

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 39 16 6 3 2 0 76 9 1003
2018 3 to 10 years in current department or agency 24 42 19 8 6 1 0 67 14 1985
2018 11 to 20 years in current department or agency 23 42 19 9 7 1 0 65 16 2198
2018 More than 20 years in current department or agency 25 43 17 8 5 1 0 69 14 908
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 33 13 10 6 1 0 72 15 1002
2018 3 to 10 years in current department or agency 27 34 15 12 12 0 0 61 24 1981
2018 11 to 20 years in current department or agency 24 33 15 15 13 0 0 57 28 2187
2018 More than 20 years in current department or agency 27 33 15 14 11 0 0 60 25 905
2017 Less than 3 years in current department or agency 38 32 12 8 7 2 1 72 15 1064
2017 3 to 10 years in current department or agency 25 34 14 14 12 0 0 60 26 2827
2017 11 to 20 years in current department or agency 24 35 15 13 12 0 0 59 26 2145
2017 More than 20 years in current department or agency 24 36 15 13 11 0 0 60 25 1034
2014 Less than 3 years in current department or agency 40 33 12 8 6 1 1 74 14 1252
2014 3 to 10 years in current department or agency 27 35 14 13 10 1 0 62 23 4595
2014 11 to 20 years in current department or agency 27 32 16 13 11 0 0 60 25 1973
2014 More than 20 years in current department or agency 27 36 14 12 11 0 0 63 23 1374

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 31 10 6 4 2 1 79 11 1001
2018 3 to 10 years in current department or agency 33 31 14 10 11 1 0 65 21 1975
2018 11 to 20 years in current department or agency 29 31 15 12 12 1 0 61 24 2180
2018 More than 20 years in current department or agency 31 30 17 12 9 1 0 62 21 905
2017 Less than 3 years in current department or agency 44 29 11 5 4 4 2 78 10 1063
2017 3 to 10 years in current department or agency 30 31 16 11 11 1 0 62 22 2821
2017 11 to 20 years in current department or agency 27 32 15 12 12 1 1 61 24 2142
2017 More than 20 years in current department or agency 27 32 17 13 9 2 1 60 23 1031
2014 Less than 3 years in current department or agency 46 29 12 6 4 3 1 77 10 1252
2014 3 to 10 years in current department or agency 31 32 15 10 9 2 1 64 20 4598
2014 11 to 20 years in current department or agency 29 31 16 12 10 2 0 61 23 1972
2014 More than 20 years in current department or agency 30 33 15 10 10 1 0 64 21 1373

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 30 12 9 4 1 1 74 14 1000
2018 3 to 10 years in current department or agency 29 34 13 12 11 0 0 64 23 1968
2018 11 to 20 years in current department or agency 27 33 14 14 11 0 0 60 26 2175
2018 More than 20 years in current department or agency 27 34 14 12 12 0 0 62 24 904
2017 Less than 3 years in current department or agency 43 30 11 8 6 2 1 75 14 1063
2017 3 to 10 years in current department or agency 28 34 13 13 12 0 0 62 25 2819
2017 11 to 20 years in current department or agency 27 33 14 13 12 0 1 61 25 2141
2017 More than 20 years in current department or agency 27 35 12 15 10 1 0 63 25 1033
2014 Less than 3 years in current department or agency 43 32 11 8 5 1 0 75 14 1252
2014 3 to 10 years in current department or agency 29 35 14 12 10 0 0 64 22 4597
2014 11 to 20 years in current department or agency 27 34 13 14 11 0 0 62 25 1972
2014 More than 20 years in current department or agency 28 35 14 13 10 0 0 63 23 1374

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 25 12 4 4 2 0 80 8 1000
2018 3 to 10 years in current department or agency 39 30 13 7 10 1 0 70 17 1972
2018 11 to 20 years in current department or agency 37 30 13 8 11 1 0 68 19 2180
2018 More than 20 years in current department or agency 38 31 12 8 10 1 0 70 18 906
2017 Less than 3 years in current department or agency 49 25 12 4 5 3 1 78 10 1058
2017 3 to 10 years in current department or agency 39 28 13 8 10 1 0 68 18 2822
2017 11 to 20 years in current department or agency 38 28 14 8 11 1 0 66 20 2142
2017 More than 20 years in current department or agency 36 29 16 7 9 2 0 67 16 1032

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 28 10 8 5 0 0 76 14 1001
2018 3 to 10 years in current department or agency 34 29 14 11 12 0 0 63 23 1978
2018 11 to 20 years in current department or agency 31 28 15 11 13 0 0 60 25 2185
2018 More than 20 years in current department or agency 33 28 16 11 12 0 0 61 22 906
2017 Less than 3 years in current department or agency 48 29 11 7 5 1 1 78 12 1061
2017 3 to 10 years in current department or agency 35 28 15 10 12 0 0 63 22 2822
2017 11 to 20 years in current department or agency 33 28 14 12 12 0 0 62 24 2135
2017 More than 20 years in current department or agency 33 30 14 11 11 0 0 64 22 1029
2014 Less than 3 years in current department or agency 49 29 9 7 5 1 0 78 12 1251
2014 3 to 10 years in current department or agency 35 30 14 10 10 0 0 65 20 4589
2014 11 to 20 years in current department or agency 34 28 16 11 11 1 0 62 22 1975
2014 More than 20 years in current department or agency 36 31 14 9 11 0 0 66 20 1372
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 27 11 9 11 2 11 65 23 92
2018 3 to 10 years in current department or agency 23 30 20 13 9 1 4 56 23 307
2018 11 to 20 years in current department or agency 14 31 19 21 11 1 2 47 34 506
2018 More than 20 years in current department or agency 19 34 17 16 10 0 4 55 27 261
2017 Less than 3 years in current department or agency 38 32 13 7 4 2 4 75 11 82
2017 3 to 10 years in current department or agency 16 32 22 14 10 2 2 51 26 369
2017 11 to 20 years in current department or agency 16 33 17 20 10 1 2 51 31 449
2017 More than 20 years in current department or agency 18 38 17 15 10 1 2 57 25 290
2014 Less than 3 years in current department or agency 23 40 15 11 5 5 1 67 17 157
2014 3 to 10 years in current department or agency 21 31 18 14 9 2 5 56 24 553
2014 11 to 20 years in current department or agency 22 37 13 15 8 2 2 62 24 425
2014 More than 20 years in current department or agency 25 37 15 13 8 1 1 63 22 394

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 33 14 8 5 5 1 71 14 1011
2018 3 to 10 years in current department or agency 14 27 20 16 19 5 0 42 37 1997
2018 11 to 20 years in current department or agency 10 23 19 18 25 4 0 34 45 2208
2018 More than 20 years in current department or agency 12 24 21 18 20 5 0 38 40 919
2017 Less than 3 years in current department or agency 32 31 15 8 6 8 0 68 15 1064
2017 3 to 10 years in current department or agency 11 25 19 16 22 6 0 39 40 2824
2017 11 to 20 years in current department or agency 9 22 20 19 24 5 0 33 46 2144
2017 More than 20 years in current department or agency 13 24 19 16 22 6 0 39 41 1035
2014 Less than 3 years in current department or agency 29 31 13 9 8 9 1 66 19 1251
2014 3 to 10 years in current department or agency 13 27 19 15 19 7 0 43 37 4593
2014 11 to 20 years in current department or agency 11 26 19 16 22 5 0 39 41 1975
2014 More than 20 years in current department or agency 14 24 21 15 20 6 0 40 37 1373

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 29 16 10 8 4 0 64 19 1010
2018 3 to 10 years in current department or agency 11 23 16 20 29 1 0 35 49 1997
2018 11 to 20 years in current department or agency 6 19 17 24 34 1 0 25 58 2200
2018 More than 20 years in current department or agency 9 18 19 23 29 1 0 27 54 915
2017 Less than 3 years in current department or agency 29 31 14 12 10 4 0 63 22 1064
2017 3 to 10 years in current department or agency 8 21 17 21 31 2 0 30 53 2826
2017 11 to 20 years in current department or agency 6 18 17 24 34 1 0 24 59 2142
2017 More than 20 years in current department or agency 9 20 16 22 30 2 0 30 54 1034
2014 Less than 3 years in current department or agency 24 28 18 13 12 4 0 55 26 1251
2014 3 to 10 years in current department or agency 10 22 19 21 26 2 0 32 49 4596
2014 11 to 20 years in current department or agency 7 21 17 22 31 1 0 29 54 1975
2014 More than 20 years in current department or agency 10 21 18 22 27 2 0 32 50 1373

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 29 17 13 10 6 1 57 25 1007
2018 3 to 10 years in current department or agency 7 18 19 23 31 2 0 26 55 1984
2018 11 to 20 years in current department or agency 4 14 17 26 37 2 0 18 65 2199
2018 More than 20 years in current department or agency 6 15 19 26 32 2 0 21 59 917
2017 Less than 3 years in current department or agency 22 27 18 14 10 8 1 54 26 1061
2017 3 to 10 years in current department or agency 6 16 18 24 33 3 0 22 59 2824
2017 11 to 20 years in current department or agency 4 14 15 27 37 3 0 18 66 2141
2017 More than 20 years in current department or agency 5 17 18 25 32 3 0 23 58 1031
2014 Less than 3 years in current department or agency 17 26 18 19 14 6 0 46 35 1250
2014 3 to 10 years in current department or agency 6 18 18 24 30 4 0 25 56 4595
2014 11 to 20 years in current department or agency 4 16 18 25 33 3 0 21 60 1974
2014 More than 20 years in current department or agency 6 17 18 25 30 3 0 24 57 1372

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 29 18 14 10 5 0 55 25 1011
2018 3 to 10 years in current department or agency 7 21 15 23 32 2 0 29 56 1995
2018 11 to 20 years in current department or agency 4 17 16 25 37 1 0 21 63 2201
2018 More than 20 years in current department or agency 5 21 17 23 32 2 0 27 56 919
2017 Less than 3 years in current department or agency 24 32 14 15 10 5 0 59 26 1062
2017 3 to 10 years in current department or agency 6 20 16 22 33 3 0 27 57 2822
2017 11 to 20 years in current department or agency 4 19 15 24 36 2 0 23 62 2138
2017 More than 20 years in current department or agency 7 21 19 21 30 2 0 28 52 1033
2014 Less than 3 years in current department or agency 18 31 16 17 15 3 0 50 33 1250
2014 3 to 10 years in current department or agency 7 22 18 23 29 2 0 29 53 4596
2014 11 to 20 years in current department or agency 5 21 16 25 30 2 0 27 56 1973
2014 More than 20 years in current department or agency 8 24 18 23 26 2 0 32 50 1370
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 42 15 9 3 1 0 72 13 1006
2018 3 to 10 years in current department or agency 11 37 22 16 13 0 0 48 29 1988
2018 11 to 20 years in current department or agency 9 33 22 21 14 0 0 42 35 2204
2018 More than 20 years in current department or agency 13 37 20 17 13 1 0 50 30 916
2017 Less than 3 years in current department or agency 32 39 13 9 5 2 0 72 14 1062
2017 3 to 10 years in current department or agency 13 34 21 18 14 1 0 47 32 2820
2017 11 to 20 years in current department or agency 11 32 22 18 16 1 0 43 34 2140
2017 More than 20 years in current department or agency 13 37 21 14 13 1 0 51 27 1032
2014 Less than 3 years in current department or agency 27 42 16 7 5 2 0 71 13 1252
2014 3 to 10 years in current department or agency 17 37 21 13 11 1 0 54 25 4597
2014 11 to 20 years in current department or agency 14 37 22 15 11 1 0 52 26 1975
2014 More than 20 years in current department or agency 17 40 20 11 10 1 0 58 22 1374

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 36 14 10 4 3 1 71 15 1008
2018 3 to 10 years in current department or agency 19 40 17 12 9 1 0 60 22 1992
2018 11 to 20 years in current department or agency 18 39 17 14 10 1 0 58 25 2205
2018 More than 20 years in current department or agency 24 40 16 9 10 1 1 65 20 916
2017 Less than 3 years in current department or agency 37 35 12 6 4 4 1 76 11 1060
2017 3 to 10 years in current department or agency 23 38 16 12 8 3 1 63 21 2819
2017 11 to 20 years in current department or agency 22 41 14 11 10 1 0 65 21 2138
2017 More than 20 years in current department or agency 28 39 13 10 7 2 1 69 18 1031
2014 Less than 3 years in current department or agency 38 34 11 8 4 4 1 76 13 1250
2014 3 to 10 years in current department or agency 27 39 13 11 7 3 1 68 18 4599
2014 11 to 20 years in current department or agency 28 38 12 11 8 2 0 68 20 1972
2014 More than 20 years in current department or agency 31 37 12 10 7 2 1 70 17 1373

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 37 18 7 4 2 0 70 12 1007
2018 3 to 10 years in current department or agency 14 34 25 13 12 1 0 49 26 1990
2018 11 to 20 years in current department or agency 12 32 25 16 15 0 0 44 31 2195
2018 More than 20 years in current department or agency 16 36 21 12 13 0 0 53 26 917

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 24 21 11 10 11 2 53 24 1008
2018 3 to 10 years in current department or agency 11 22 18 18 25 4 1 35 45 1992
2018 11 to 20 years in current department or agency 8 22 18 20 29 3 1 31 50 2206
2018 More than 20 years in current department or agency 13 25 17 17 24 3 1 39 43 914
2017 Less than 3 years in current department or agency 23 24 16 11 10 11 5 55 26 1060
2017 3 to 10 years in current department or agency 11 21 16 20 25 6 2 34 48 2822
2017 11 to 20 years in current department or agency 10 22 16 21 26 4 1 33 50 2138
2017 More than 20 years in current department or agency 15 23 17 19 19 3 2 41 41 1030
2014 Less than 3 years in current department or agency 17 21 17 14 14 14 3 46 33 1251
2014 3 to 10 years in current department or agency 11 22 17 19 24 6 1 35 47 4597
2014 11 to 20 years in current department or agency 11 22 15 19 27 5 1 35 49 1974
2014 More than 20 years in current department or agency 15 26 16 17 21 4 1 43 40 1374

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 31 17 12 11 4 0 58 24 1008
2018 3 to 10 years in current department or agency 8 21 18 23 29 0 0 29 53 1994
2018 11 to 20 years in current department or agency 5 19 16 24 34 1 0 25 59 2205
2018 More than 20 years in current department or agency 7 19 23 22 28 1 0 26 51 918
2017 Less than 3 years in current department or agency 24 28 16 14 11 6 1 56 27 1061
2017 3 to 10 years in current department or agency 6 20 15 25 33 1 0 26 58 2825
2017 11 to 20 years in current department or agency 5 19 17 26 32 1 0 24 59 2141
2017 More than 20 years in current department or agency 6 21 20 25 25 2 0 28 52 1034
2014 Less than 3 years in current department or agency 20 27 18 15 12 7 1 51 30 1249
2014 3 to 10 years in current department or agency 9 21 17 22 28 1 0 31 52 4594
2014 11 to 20 years in current department or agency 6 21 17 24 30 1 0 27 56 1972
2014 More than 20 years in current department or agency 7 23 20 22 24 2 0 31 48 1374

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 30 17 12 12 3 3 56 26 1010
2018 3 to 10 years in current department or agency 10 21 15 21 31 1 0 32 53 1991
2018 11 to 20 years in current department or agency 7 19 15 21 36 1 1 26 58 2204
2018 More than 20 years in current department or agency 8 19 17 21 33 0 2 28 55 914
2017 Less than 3 years in current department or agency 21 26 14 13 13 7 7 54 30 1061
2017 3 to 10 years in current department or agency 8 19 13 22 36 2 1 27 59 2827
2017 11 to 20 years in current department or agency 6 19 13 22 37 1 1 26 61 2139
2017 More than 20 years in current department or agency 9 17 18 20 31 2 3 28 53 1033
2014 Less than 3 years in current department or agency 18 25 13 15 17 7 4 49 36 1250
2014 3 to 10 years in current department or agency 10 22 15 20 31 2 1 32 53 4595
2014 11 to 20 years in current department or agency 9 21 14 21 32 1 1 31 55 1975
2014 More than 20 years in current department or agency 10 21 17 18 30 2 2 32 50 1374

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 35 22 10 6 6 0 59 17 1007
2018 3 to 10 years in current department or agency 9 27 26 18 18 2 0 37 37 1994
2018 11 to 20 years in current department or agency 6 27 25 20 20 2 0 33 41 2209
2018 More than 20 years in current department or agency 8 27 27 17 20 1 0 35 37 917
2017 Less than 3 years in current department or agency 22 30 20 10 8 9 2 58 20 1062
2017 3 to 10 years in current department or agency 7 24 24 20 21 4 0 32 43 2822
2017 11 to 20 years in current department or agency 6 25 23 22 21 3 0 32 45 2140
2017 More than 20 years in current department or agency 9 27 23 20 18 3 0 38 39 1032

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 34 15 5 2 4 0 78 7 1006
2018 3 to 10 years in current department or agency 23 37 23 6 7 4 0 62 14 1984
2018 11 to 20 years in current department or agency 21 35 24 8 8 3 1 58 17 2209
2018 More than 20 years in current department or agency 26 34 23 7 6 3 0 62 14 916
2017 Less than 3 years in current department or agency 38 32 13 4 3 7 2 78 8 1062
2017 3 to 10 years in current department or agency 20 32 23 8 10 5 1 56 19 2822
2017 11 to 20 years in current department or agency 19 33 25 9 9 4 1 55 19 2140
2017 More than 20 years in current department or agency 23 31 24 7 9 5 1 58 17 1031
2014 Less than 3 years in current department or agency 42 32 12 4 2 6 1 80 7 1251
2014 3 to 10 years in current department or agency 30 33 19 5 6 5 1 67 12 4594
2014 11 to 20 years in current department or agency 29 34 18 7 7 5 1 66 14 1974
2014 More than 20 years in current department or agency 28 34 20 6 7 4 1 65 13 1370

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 37 10 6 3 2 0 81 9 1005
2018 3 to 10 years in current department or agency 21 40 20 10 8 2 0 62 18 1985
2018 11 to 20 years in current department or agency 17 37 21 14 9 2 0 54 24 2203
2018 More than 20 years in current department or agency 21 39 20 11 8 2 0 61 19 917
2017 Less than 3 years in current department or agency 41 38 9 5 4 3 1 82 9 1062
2017 3 to 10 years in current department or agency 20 38 20 11 10 2 0 59 21 2822
2017 11 to 20 years in current department or agency 15 38 22 13 10 2 0 54 24 2139
2017 More than 20 years in current department or agency 20 36 22 10 9 2 0 58 20 1036
2014 Less than 3 years in current department or agency 41 34 12 5 4 4 0 79 9 1252
2014 3 to 10 years in current department or agency 27 35 18 9 7 3 0 64 17 4597
2014 11 to 20 years in current department or agency 22 38 16 12 9 2 0 62 21 1974
2014 More than 20 years in current department or agency 24 35 21 9 8 3 0 61 17 1373

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 36 8 4 4 0 0 84 8 1002
2018 3 to 10 years in current department or agency 24 39 17 11 9 0 0 63 20 1980
2018 11 to 20 years in current department or agency 17 36 20 14 12 0 0 53 27 2203
2018 More than 20 years in current department or agency 21 35 18 12 12 1 0 57 25 916
2017 Less than 3 years in current department or agency 48 35 8 6 3 0 0 83 9 1063
2017 3 to 10 years in current department or agency 22 37 16 13 12 0 0 59 25 2826
2017 11 to 20 years in current department or agency 15 37 18 14 16 0 0 53 30 2139
2017 More than 20 years in current department or agency 19 36 16 14 15 0 0 55 29 1035
2014 Less than 3 years in current department or agency 47 34 9 6 4 1 0 82 9 1250
2014 3 to 10 years in current department or agency 28 37 15 11 9 0 0 65 20 4597
2014 11 to 20 years in current department or agency 23 34 16 14 12 0 0 57 26 1972
2014 More than 20 years in current department or agency 22 36 15 13 14 0 0 58 27 1374

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 32 15 9 7 0 0 68 16 1003
2018 3 to 10 years in current department or agency 14 26 22 19 18 1 0 40 37 1982
2018 11 to 20 years in current department or agency 10 24 25 20 21 0 0 34 41 2202
2018 More than 20 years in current department or agency 13 28 22 17 19 0 0 41 37 913
2017 Less than 3 years in current department or agency 36 33 14 8 8 1 0 70 16 1060
2017 3 to 10 years in current department or agency 12 26 21 19 22 1 0 38 41 2820
2017 11 to 20 years in current department or agency 9 23 21 21 25 1 0 32 47 2140
2017 More than 20 years in current department or agency 14 25 20 19 21 1 0 39 40 1033
2014 Less than 3 years in current department or agency 32 35 14 11 7 1 0 67 19 1251
2014 3 to 10 years in current department or agency 15 31 20 17 15 1 0 47 33 4595
2014 11 to 20 years in current department or agency 13 28 20 19 20 1 0 41 39 1974
2014 More than 20 years in current department or agency 13 32 18 18 19 1 0 45 37 1374

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 34 15 9 6 0 0 69 16 1001
2018 3 to 10 years in current department or agency 13 29 20 20 18 0 0 42 38 1977
2018 11 to 20 years in current department or agency 9 25 22 22 21 0 0 35 44 2196
2018 More than 20 years in current department or agency 13 28 20 20 19 0 0 41 39 909
2017 Less than 3 years in current department or agency 35 35 12 10 7 1 0 71 17 1062
2017 3 to 10 years in current department or agency 11 27 19 21 21 0 0 38 42 2820
2017 11 to 20 years in current department or agency 8 24 20 23 24 1 0 32 47 2142
2017 More than 20 years in current department or agency 13 27 18 20 22 0 0 41 42 1030
2014 Less than 3 years in current department or agency 30 36 14 12 7 0 0 66 20 1251
2014 3 to 10 years in current department or agency 14 31 19 19 16 0 0 46 35 4596
2014 11 to 20 years in current department or agency 12 28 18 21 20 0 0 40 41 1974
2014 More than 20 years in current department or agency 13 30 17 19 20 0 0 43 39 1372

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 24 19 12 12 3 0 55 26 1006
2018 3 to 10 years in current department or agency 16 21 22 19 21 2 0 37 40 1983
2018 11 to 20 years in current department or agency 15 21 20 20 20 3 0 38 41 2206
2018 More than 20 years in current department or agency 21 26 20 17 14 2 1 48 31 917
2017 Less than 3 years in current department or agency 31 23 15 13 11 6 1 57 26 1063
2017 3 to 10 years in current department or agency 13 21 18 19 25 4 0 35 46 2820
2017 11 to 20 years in current department or agency 12 22 19 18 24 4 0 36 44 2140
2017 More than 20 years in current department or agency 20 27 19 13 17 4 1 49 31 1031
2014 Less than 3 years in current department or agency 27 25 17 15 11 5 1 55 27 1250
2014 3 to 10 years in current department or agency 17 23 19 17 19 3 0 42 38 4597
2014 11 to 20 years in current department or agency 17 23 19 18 18 4 0 42 38 1975
2014 More than 20 years in current department or agency 22 27 20 12 14 3 1 52 27 1374
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 34 34 1010
2018 3 to 10 years in current department or agency 32 30 37 2000
2018 11 to 20 years in current department or agency 24 38 39 2215
2018 More than 20 years in current department or agency 30 40 30 922
2017 Less than 3 years in current department or agency 31 38 31 1061
2017 3 to 10 years in current department or agency 31 30 39 2823
2017 11 to 20 years in current department or agency 24 35 41 2143
2017 More than 20 years in current department or agency 31 42 27 1031
2014 Less than 3 years in current department or agency 31 35 34 1249
2014 3 to 10 years in current department or agency 30 33 37 4598
2014 11 to 20 years in current department or agency 20 41 38 1974
2014 More than 20 years in current department or agency 26 44 30 1373

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 30 33 3 26 6 329
2018 3 to 10 years in current department or agency 6 34 45 9 2 4 655
2018 11 to 20 years in current department or agency 14 35 39 7 1 5 537
2018 More than 20 years in current department or agency 67 14 8 6 1 3 270
2017 Less than 3 years in current department or agency 3 24 32 7 29 5 329
2017 3 to 10 years in current department or agency 5 27 49 11 1 6 895
2017 11 to 20 years in current department or agency 11 32 40 10 0 8 522
2017 More than 20 years in current department or agency 66 9 13 6 1 5 326
2014 Less than 3 years in current department or agency 3 32 39 11 9999 14 398
2014 3 to 10 years in current department or agency 5 42 38 8 9999 7 1416
2014 11 to 20 years in current department or agency 13 44 28 8 9999 7 405
2014 More than 20 years in current department or agency 57 22 8 8 9999 6 364
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 85 1012
2018 3 to 10 years in current department or agency 24 76 1994
2018 11 to 20 years in current department or agency 25 75 2213
2018 More than 20 years in current department or agency 21 79 919

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 65 150
2018 3 to 10 years in current department or agency 59 448
2018 11 to 20 years in current department or agency 50 538
2018 More than 20 years in current department or agency 45 191

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 150
2018 3 to 10 years in current department or agency 64 448
2018 11 to 20 years in current department or agency 71 538
2018 More than 20 years in current department or agency 76 191

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 150
2018 3 to 10 years in current department or agency 7 448
2018 11 to 20 years in current department or agency 9 538
2018 More than 20 years in current department or agency 12 191

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 448
2018 11 to 20 years in current department or agency 4 538

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 150
2018 3 to 10 years in current department or agency 4 448
2018 11 to 20 years in current department or agency 3 538
2018 More than 20 years in current department or agency 7 191

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 150
2018 3 to 10 years in current department or agency 21 448
2018 11 to 20 years in current department or agency 19 538
2018 More than 20 years in current department or agency 19 191

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 3 448
2018 11 to 20 years in current department or agency 3 538

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 149
2018 3 to 10 years in current department or agency 44 449
2018 11 to 20 years in current department or agency 43 538
2018 More than 20 years in current department or agency 44 192

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 149
2018 3 to 10 years in current department or agency 38 449
2018 11 to 20 years in current department or agency 40 538
2018 More than 20 years in current department or agency 46 192

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 149
2018 3 to 10 years in current department or agency 47 449
2018 11 to 20 years in current department or agency 51 538
2018 More than 20 years in current department or agency 52 192

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 149
2018 3 to 10 years in current department or agency 42 449
2018 11 to 20 years in current department or agency 43 538
2018 More than 20 years in current department or agency 44 192

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 149
2018 3 to 10 years in current department or agency 34 449
2018 11 to 20 years in current department or agency 36 538
2018 More than 20 years in current department or agency 38 192

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 149
2018 3 to 10 years in current department or agency 60 449
2018 11 to 20 years in current department or agency 54 538
2018 More than 20 years in current department or agency 49 192

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 149
2018 3 to 10 years in current department or agency 38 449
2018 11 to 20 years in current department or agency 45 538
2018 More than 20 years in current department or agency 40 192

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 3 449
2018 11 to 20 years in current department or agency 3 538

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 149
2018 3 to 10 years in current department or agency 14 449
2018 11 to 20 years in current department or agency 10 538
2018 More than 20 years in current department or agency 7 192

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 149
2018 3 to 10 years in current department or agency 12 449
2018 11 to 20 years in current department or agency 11 538
2018 More than 20 years in current department or agency 14 192

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 149
2018 3 to 10 years in current department or agency 52 449
2018 11 to 20 years in current department or agency 60 538
2018 More than 20 years in current department or agency 58 192

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 149
2018 3 to 10 years in current department or agency 30 449
2018 11 to 20 years in current department or agency 31 538
2018 More than 20 years in current department or agency 28 192

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 149
2018 3 to 10 years in current department or agency 14 449
2018 11 to 20 years in current department or agency 17 538
2018 More than 20 years in current department or agency 13 192

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 151
2018 3 to 10 years in current department or agency 53 452
2018 11 to 20 years in current department or agency 50 538
2018 More than 20 years in current department or agency 51 192

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 151
2018 3 to 10 years in current department or agency 26 452
2018 11 to 20 years in current department or agency 28 538
2018 More than 20 years in current department or agency 29 192

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 151
2018 3 to 10 years in current department or agency 6 452
2018 11 to 20 years in current department or agency 5 538
2018 More than 20 years in current department or agency 12 192

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 151
2018 3 to 10 years in current department or agency 25 452
2018 11 to 20 years in current department or agency 24 538
2018 More than 20 years in current department or agency 25 192

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 151
2018 3 to 10 years in current department or agency 9 452
2018 11 to 20 years in current department or agency 9 538
2018 More than 20 years in current department or agency 9 192

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 151
2018 3 to 10 years in current department or agency 11 452
2018 11 to 20 years in current department or agency 13 538
2018 More than 20 years in current department or agency 14 192

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 151
2018 3 to 10 years in current department or agency 15 452
2018 11 to 20 years in current department or agency 13 538
2018 More than 20 years in current department or agency 19 192

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 151
2018 3 to 10 years in current department or agency 12 452
2018 11 to 20 years in current department or agency 10 538
2018 More than 20 years in current department or agency 12 192

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 151
2018 3 to 10 years in current department or agency 27 452
2018 11 to 20 years in current department or agency 28 538
2018 More than 20 years in current department or agency 24 192

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 141
2018 3 to 10 years in current department or agency 9 403
2018 11 to 20 years in current department or agency 8 468
2018 More than 20 years in current department or agency 11 164

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 141
2018 3 to 10 years in current department or agency 16 403
2018 11 to 20 years in current department or agency 12 468
2018 More than 20 years in current department or agency 7 164

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 141
2018 3 to 10 years in current department or agency 9 403
2018 11 to 20 years in current department or agency 9 468
2018 More than 20 years in current department or agency 8 164

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 141
2018 3 to 10 years in current department or agency 5 403
2018 11 to 20 years in current department or agency 5 468
2018 More than 20 years in current department or agency 7 164

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 141
2018 3 to 10 years in current department or agency 9 403
2018 11 to 20 years in current department or agency 7 468
2018 More than 20 years in current department or agency 9 164

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 141
2018 3 to 10 years in current department or agency 8 403
2018 11 to 20 years in current department or agency 9 468
2018 More than 20 years in current department or agency 7 164

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 141
2018 3 to 10 years in current department or agency 8 403
2018 11 to 20 years in current department or agency 5 468
2018 More than 20 years in current department or agency 6 164

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 141
2018 3 to 10 years in current department or agency 11 403
2018 11 to 20 years in current department or agency 11 468
2018 More than 20 years in current department or agency 6 164

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 141
2018 3 to 10 years in current department or agency 7 403
2018 11 to 20 years in current department or agency 9 468
2018 More than 20 years in current department or agency 9 164

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 141
2018 3 to 10 years in current department or agency 40 403
2018 11 to 20 years in current department or agency 39 468
2018 More than 20 years in current department or agency 27 164

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 141
2018 3 to 10 years in current department or agency 11 403
2018 11 to 20 years in current department or agency 8 468
2018 More than 20 years in current department or agency 8 164

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 141
2018 3 to 10 years in current department or agency 52 403
2018 11 to 20 years in current department or agency 50 468
2018 More than 20 years in current department or agency 42 164

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 2 403
2018 11 to 20 years in current department or agency 2 468

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 141
2018 3 to 10 years in current department or agency 63 403
2018 11 to 20 years in current department or agency 67 468
2018 More than 20 years in current department or agency 70 164

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 141
2018 3 to 10 years in current department or agency 3 403
2018 11 to 20 years in current department or agency 4 468
2018 More than 20 years in current department or agency 7 164

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 141
2018 3 to 10 years in current department or agency 12 403
2018 11 to 20 years in current department or agency 11 468
2018 More than 20 years in current department or agency 17 164

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 18 18 6 7 24 8 54 20 1014
2018 3 to 10 years in current department or agency 9 16 25 13 18 16 4 30 38 1988
2018 11 to 20 years in current department or agency 7 15 26 15 22 13 3 26 44 2204
2018 More than 20 years in current department or agency 11 20 23 14 19 11 2 35 38 917
2017 Less than 3 years in current department or agency 18 17 16 5 6 28 11 56 18 1064
2017 3 to 10 years in current department or agency 8 14 22 12 18 19 6 30 40 2825
2017 11 to 20 years in current department or agency 8 16 24 12 21 15 4 29 41 2144
2017 More than 20 years in current department or agency 11 20 25 12 18 13 2 36 35 1035
2014 Less than 3 years in current department or agency 15 14 18 6 7 29 11 48 22 1250
2014 3 to 10 years in current department or agency 10 14 22 10 13 23 7 35 33 4596
2014 11 to 20 years in current department or agency 9 17 25 11 16 18 4 33 35 1971
2014 More than 20 years in current department or agency 11 22 24 11 15 15 2 41 30 1373

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 30 17 8 5 10 2 66 14 1012
2018 3 to 10 years in current department or agency 15 26 24 13 16 6 0 44 31 1991
2018 11 to 20 years in current department or agency 10 28 24 16 18 5 0 40 35 2205
2018 More than 20 years in current department or agency 18 30 20 14 15 3 0 50 30 916
2017 Less than 3 years in current department or agency 29 27 17 6 5 13 3 66 14 1063
2017 3 to 10 years in current department or agency 13 26 23 14 15 8 1 42 32 2821
2017 11 to 20 years in current department or agency 11 26 24 14 17 7 1 40 33 2141
2017 More than 20 years in current department or agency 17 29 21 12 16 5 1 49 29 1031
2014 Less than 3 years in current department or agency 23 24 19 7 5 18 3 60 16 1250
2014 3 to 10 years in current department or agency 15 25 24 11 11 13 2 47 26 4596
2014 11 to 20 years in current department or agency 14 27 24 12 13 9 0 45 28 1972
2014 More than 20 years in current department or agency 17 30 23 11 13 7 0 50 25 1372
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 94 1009
2018 3 to 10 years in current department or agency 15 85 1992
2018 11 to 20 years in current department or agency 17 83 2203
2018 More than 20 years in current department or agency 13 87 918

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 63
2018 3 to 10 years in current department or agency 39 287
2018 11 to 20 years in current department or agency 33 359
2018 More than 20 years in current department or agency 29 119

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 75 63
2018 3 to 10 years in current department or agency 74 287
2018 11 to 20 years in current department or agency 84 359
2018 More than 20 years in current department or agency 81 119

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 63
2018 3 to 10 years in current department or agency 2 287
2018 11 to 20 years in current department or agency 2 359
2018 More than 20 years in current department or agency 5 119

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 4 287
2018 11 to 20 years in current department or agency 3 359

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 5 287
2018 11 to 20 years in current department or agency 5 359

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 63
2018 3 to 10 years in current department or agency 18 287
2018 11 to 20 years in current department or agency 13 359
2018 More than 20 years in current department or agency 8 119

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 63
2018 3 to 10 years in current department or agency 9 287
2018 11 to 20 years in current department or agency 9 359
2018 More than 20 years in current department or agency 10 119

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 63
2018 3 to 10 years in current department or agency 30 287
2018 11 to 20 years in current department or agency 22 356
2018 More than 20 years in current department or agency 18 118

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 63
2018 3 to 10 years in current department or agency 22 287
2018 11 to 20 years in current department or agency 16 356
2018 More than 20 years in current department or agency 9 118

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 63
2018 3 to 10 years in current department or agency 18 287
2018 11 to 20 years in current department or agency 16 356
2018 More than 20 years in current department or agency 11 118

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 287
2018 11 to 20 years in current department or agency 6 356

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 63
2018 3 to 10 years in current department or agency 17 287
2018 11 to 20 years in current department or agency 16 356
2018 More than 20 years in current department or agency 35 118

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 63
2018 3 to 10 years in current department or agency 38 287
2018 11 to 20 years in current department or agency 40 356
2018 More than 20 years in current department or agency 31 118

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 6 287
2018 11 to 20 years in current department or agency 4 356

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 2 287
2018 11 to 20 years in current department or agency 1 356

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 63
2018 3 to 10 years in current department or agency 11 287
2018 11 to 20 years in current department or agency 12 356
2018 More than 20 years in current department or agency 5 118

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 63
2018 3 to 10 years in current department or agency 22 287
2018 11 to 20 years in current department or agency 29 356
2018 More than 20 years in current department or agency 14 118

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 1 356

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 63
2018 3 to 10 years in current department or agency 16 287
2018 11 to 20 years in current department or agency 20 356
2018 More than 20 years in current department or agency 36 118

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 63

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 63
2018 3 to 10 years in current department or agency 14 287
2018 11 to 20 years in current department or agency 14 356
2018 More than 20 years in current department or agency 11 118

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 63
2018 3 to 10 years in current department or agency 25 286
2018 11 to 20 years in current department or agency 34 359
2018 More than 20 years in current department or agency 41 119

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 63
2018 3 to 10 years in current department or agency 14 286
2018 11 to 20 years in current department or agency 18 359
2018 More than 20 years in current department or agency 18 119

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 63
2018 3 to 10 years in current department or agency 2 286
2018 11 to 20 years in current department or agency 4 359
2018 More than 20 years in current department or agency 5 119

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 63
2018 3 to 10 years in current department or agency 18 286
2018 11 to 20 years in current department or agency 23 359
2018 More than 20 years in current department or agency 24 119

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 3 286
2018 11 to 20 years in current department or agency 3 359

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 63
2018 3 to 10 years in current department or agency 9 286
2018 11 to 20 years in current department or agency 11 359
2018 More than 20 years in current department or agency 9 119

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 10 286
2018 11 to 20 years in current department or agency 9 359

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 286
2018 11 to 20 years in current department or agency 9 359

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 63
2018 3 to 10 years in current department or agency 54 286
2018 11 to 20 years in current department or agency 46 359
2018 More than 20 years in current department or agency 39 119

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 259
2018 11 to 20 years in current department or agency 4 321

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 55
2018 3 to 10 years in current department or agency 16 259
2018 11 to 20 years in current department or agency 7 321
2018 More than 20 years in current department or agency 5 108

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 3 259
2018 11 to 20 years in current department or agency 3 321

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 3 259
2018 11 to 20 years in current department or agency 4 321

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 55
2018 3 to 10 years in current department or agency 3 259
2018 11 to 20 years in current department or agency 2 321
2018 More than 20 years in current department or agency 5 108

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 2 259
2018 11 to 20 years in current department or agency 3 321

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 4 259
2018 11 to 20 years in current department or agency 4 321

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 55
2018 3 to 10 years in current department or agency 10 259
2018 11 to 20 years in current department or agency 10 321
2018 More than 20 years in current department or agency 6 108

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 55
2018 3 to 10 years in current department or agency 6 259
2018 11 to 20 years in current department or agency 10 321
2018 More than 20 years in current department or agency 7 108

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 55
2018 3 to 10 years in current department or agency 29 259
2018 11 to 20 years in current department or agency 32 321
2018 More than 20 years in current department or agency 30 108

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 55
2018 3 to 10 years in current department or agency 7 259
2018 11 to 20 years in current department or agency 11 321
2018 More than 20 years in current department or agency 9 108

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 55
2018 3 to 10 years in current department or agency 43 259
2018 11 to 20 years in current department or agency 49 321
2018 More than 20 years in current department or agency 37 108

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 2 259
2018 11 to 20 years in current department or agency 3 321

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 55
2018 3 to 10 years in current department or agency 65 259
2018 11 to 20 years in current department or agency 71 321
2018 More than 20 years in current department or agency 74 108

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 4 259
2018 11 to 20 years in current department or agency 5 321

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 55
2018 3 to 10 years in current department or agency 13 259
2018 11 to 20 years in current department or agency 12 321
2018 More than 20 years in current department or agency 18 108

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 17 19 4 4 28 7 59 11 1005
2018 3 to 10 years in current department or agency 10 17 30 8 10 20 4 37 24 1996
2018 11 to 20 years in current department or agency 8 17 33 9 14 17 3 31 28 2202
2018 More than 20 years in current department or agency 13 20 31 7 11 15 3 40 22 913
2017 Less than 3 years in current department or agency 21 17 16 2 3 32 9 65 9 1064
2017 3 to 10 years in current department or agency 10 16 27 6 9 26 6 37 23 2824
2017 11 to 20 years in current department or agency 9 18 28 8 11 21 5 36 26 2145
2017 More than 20 years in current department or agency 13 21 28 6 10 18 4 43 21 1036
2014 Less than 3 years in current department or agency 16 15 19 3 3 34 9 55 11 1249
2014 3 to 10 years in current department or agency 11 16 25 6 7 29 7 41 20 4594
2014 11 to 20 years in current department or agency 11 17 28 7 9 23 5 39 23 1974
2014 More than 20 years in current department or agency 13 20 28 7 9 21 2 43 20 1374

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 28 17 4 3 13 2 71 9 1004
2018 3 to 10 years in current department or agency 17 27 26 9 11 9 1 49 22 1991
2018 11 to 20 years in current department or agency 12 28 28 11 13 7 1 43 26 2202
2018 More than 20 years in current department or agency 18 30 27 9 10 5 1 51 20 912
2017 Less than 3 years in current department or agency 34 27 13 4 3 15 4 76 8 1061
2017 3 to 10 years in current department or agency 16 27 26 7 9 13 2 50 19 2819
2017 11 to 20 years in current department or agency 14 29 25 9 11 11 1 49 23 2140
2017 More than 20 years in current department or agency 20 30 24 7 10 7 2 54 19 1032
2014 Less than 3 years in current department or agency 26 25 19 4 3 20 2 67 9 1250
2014 3 to 10 years in current department or agency 17 26 24 7 7 17 2 53 17 4591
2014 11 to 20 years in current department or agency 17 27 25 9 9 13 1 51 20 1971
2014 More than 20 years in current department or agency 20 29 24 7 9 10 1 55 19 1372
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 24 22 13 17 0 1 47 31 1012
2018 3 to 10 years in current department or agency 23 24 20 12 19 0 1 48 32 1990
2018 11 to 20 years in current department or agency 24 28 20 13 14 0 1 52 28 2204
2018 More than 20 years in current department or agency 31 26 20 11 11 0 1 58 22 914
2017 Less than 3 years in current department or agency 25 26 19 12 15 1 2 53 28 1061
2017 3 to 10 years in current department or agency 24 26 21 13 16 0 2 50 29 2819
2017 11 to 20 years in current department or agency 23 29 21 11 13 0 2 54 25 2137
2017 More than 20 years in current department or agency 30 24 20 12 12 1 1 56 24 1029

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 30 22 12 6 0 1 59 19 1010
2018 3 to 10 years in current department or agency 16 28 27 16 13 0 0 44 29 1990
2018 11 to 20 years in current department or agency 13 25 28 19 15 0 0 37 34 2198
2018 More than 20 years in current department or agency 17 27 25 17 12 0 1 45 30 918
2017 Less than 3 years in current department or agency 29 29 22 11 7 1 2 59 18 1064
2017 3 to 10 years in current department or agency 18 25 25 16 14 0 1 44 31 2824
2017 11 to 20 years in current department or agency 14 26 25 17 16 0 1 40 34 2138
2017 More than 20 years in current department or agency 17 23 26 18 15 0 0 41 34 1031

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 29 17 6 4 0 3 72 11 1007
2018 3 to 10 years in current department or agency 24 30 22 12 10 1 2 55 22 1973
2018 11 to 20 years in current department or agency 19 28 25 15 11 0 2 49 26 2175
2018 More than 20 years in current department or agency 21 29 22 13 10 0 4 52 25 904
2017 Less than 3 years in current department or agency 41 28 14 7 4 1 5 74 11 1061
2017 3 to 10 years in current department or agency 26 27 21 12 10 0 3 54 23 2817
2017 11 to 20 years in current department or agency 20 28 23 14 10 0 4 50 26 2128
2017 More than 20 years in current department or agency 20 27 23 14 12 0 4 49 27 1032

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 21 23 15 15 1 1 46 31 1011
2018 3 to 10 years in current department or agency 10 16 22 21 30 0 1 26 51 1982
2018 11 to 20 years in current department or agency 9 14 22 21 33 0 0 23 55 2196
2018 More than 20 years in current department or agency 11 18 23 19 27 1 1 30 47 914
2017 Less than 3 years in current department or agency 23 20 18 19 17 2 3 44 37 1063
2017 3 to 10 years in current department or agency 10 16 20 20 33 0 1 26 53 2819
2017 11 to 20 years in current department or agency 8 16 20 22 33 0 1 24 55 2135
2017 More than 20 years in current department or agency 10 17 22 22 28 1 1 27 51 1029

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 22 12 5 4 0 6 78 9 1008
2018 3 to 10 years in current department or agency 38 25 17 8 8 0 5 66 17 1981
2018 11 to 20 years in current department or agency 35 26 18 8 7 0 5 65 16 2196
2018 More than 20 years in current department or agency 41 24 13 7 5 0 9 71 14 917
2017 Less than 3 years in current department or agency 48 23 14 5 4 1 6 76 10 1063
2017 3 to 10 years in current department or agency 37 24 17 8 7 1 8 66 16 2820
2017 11 to 20 years in current department or agency 34 25 17 8 6 1 9 66 16 2139
2017 More than 20 years in current department or agency 37 21 17 5 7 1 11 67 14 1023

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 27 19 11 9 0 1 60 20 1008
2018 3 to 10 years in current department or agency 21 24 22 15 18 0 1 45 33 1989
2018 11 to 20 years in current department or agency 15 23 24 16 20 0 1 39 37 2188
2018 More than 20 years in current department or agency 24 26 23 12 13 0 1 51 26 917
2017 Less than 3 years in current department or agency 30 29 21 10 8 1 1 60 18 1057
2017 3 to 10 years in current department or agency 19 25 24 15 15 0 1 45 31 2806
2017 11 to 20 years in current department or agency 15 25 24 18 17 0 0 41 35 2131
2017 More than 20 years in current department or agency 22 28 25 12 11 0 1 51 24 1027

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 33 20 7 4 1 2 69 11 1009
2018 3 to 10 years in current department or agency 16 31 26 15 10 1 0 48 26 1995
2018 11 to 20 years in current department or agency 13 29 28 17 12 0 0 43 29 2196
2018 More than 20 years in current department or agency 12 32 27 17 11 0 1 45 29 913
2017 Less than 3 years in current department or agency 37 29 18 8 4 1 3 68 13 1057
2017 3 to 10 years in current department or agency 16 27 25 18 13 1 1 44 31 2806
2017 11 to 20 years in current department or agency 13 27 26 19 14 1 1 40 33 2133
2017 More than 20 years in current department or agency 15 29 25 17 11 1 1 45 29 1026

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 32 19 10 5 1 2 65 15 1009
2018 3 to 10 years in current department or agency 14 27 26 19 14 0 1 41 33 1993
2018 11 to 20 years in current department or agency 10 24 28 20 17 0 0 35 37 2198
2018 More than 20 years in current department or agency 10 25 28 21 16 0 1 35 37 913
2017 Less than 3 years in current department or agency 33 30 20 9 4 1 2 65 14 1056
2017 3 to 10 years in current department or agency 14 25 25 19 15 1 1 40 35 2809
2017 11 to 20 years in current department or agency 10 25 24 21 18 1 1 36 40 2131
2017 More than 20 years in current department or agency 12 23 25 21 18 0 1 36 39 1026

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 28 22 11 7 0 1 60 18 1010
2018 3 to 10 years in current department or agency 18 26 24 17 14 1 1 45 31 1992
2018 11 to 20 years in current department or agency 16 26 24 17 16 0 1 43 33 2199
2018 More than 20 years in current department or agency 19 27 24 15 13 0 1 46 29 907
2017 Less than 3 years in current department or agency 34 28 20 9 6 1 2 64 15 1058
2017 3 to 10 years in current department or agency 19 26 22 17 13 0 1 46 31 2809
2017 11 to 20 years in current department or agency 17 26 22 18 16 1 1 43 34 2135
2017 More than 20 years in current department or agency 19 28 24 15 13 1 2 48 28 1028

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 32 19 9 4 0 1 67 14 1007
2018 3 to 10 years in current department or agency 22 30 23 14 9 1 1 53 24 1982
2018 11 to 20 years in current department or agency 18 27 24 17 14 0 0 45 31 2189
2018 More than 20 years in current department or agency 18 25 23 16 16 0 1 44 33 907
2017 Less than 3 years in current department or agency 35 27 20 10 5 1 2 64 15 1057
2017 3 to 10 years in current department or agency 24 29 21 13 10 1 1 55 24 2802
2017 11 to 20 years in current department or agency 18 28 24 17 11 1 2 47 29 2130
2017 More than 20 years in current department or agency 16 27 24 15 15 1 2 45 30 1025

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 26 10 5 3 0 2 82 8 1007
2018 3 to 10 years in current department or agency 40 26 17 9 7 0 1 66 16 1983
2018 11 to 20 years in current department or agency 37 27 18 9 8 0 1 64 18 2182
2018 More than 20 years in current department or agency 40 27 15 8 6 0 2 69 15 908
2017 Less than 3 years in current department or agency 56 24 10 5 2 1 2 82 8 1062
2017 3 to 10 years in current department or agency 39 26 17 9 6 0 2 67 16 2823
2017 11 to 20 years in current department or agency 37 27 18 9 6 0 2 66 16 2144
2017 More than 20 years in current department or agency 43 26 16 7 6 0 2 70 13 1033

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 67 17 7 3 2 1 4 88 5 1006
2018 3 to 10 years in current department or agency 57 18 10 5 4 1 4 79 10 1984
2018 11 to 20 years in current department or agency 52 19 11 5 8 1 4 74 14 2190
2018 More than 20 years in current department or agency 55 17 9 5 8 1 5 77 13 908

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 68 15 6 3 4 1 3 87 7 1005
2018 3 to 10 years in current department or agency 53 18 11 6 8 1 3 74 15 1993
2018 11 to 20 years in current department or agency 48 19 12 8 9 1 2 70 18 2198
2018 More than 20 years in current department or agency 54 16 12 6 8 1 3 73 15 910
2017 Less than 3 years in current department or agency 73 12 4 3 3 1 3 89 6 1063
2017 3 to 10 years in current department or agency 56 18 9 6 7 1 3 77 14 2819
2017 11 to 20 years in current department or agency 51 20 11 7 6 1 2 74 14 2142
2017 More than 20 years in current department or agency 59 16 10 6 5 0 2 77 12 1027

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 26 9 4 3 0 1 83 8 1008
2018 3 to 10 years in current department or agency 42 31 16 5 5 0 1 74 11 1993
2018 11 to 20 years in current department or agency 40 34 15 7 4 0 0 74 11 2193
2018 More than 20 years in current department or agency 42 35 14 5 4 0 0 77 9 913
2017 Less than 3 years in current department or agency 58 26 8 3 2 1 2 86 6 1062
2017 3 to 10 years in current department or agency 44 31 13 7 4 1 1 76 11 2821
2017 11 to 20 years in current department or agency 40 34 14 7 4 1 1 75 11 2143
2017 More than 20 years in current department or agency 44 31 15 5 3 0 1 77 8 1031

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 20 9 6 4 0 1 81 10 1001
2018 3 to 10 years in current department or agency 40 23 17 9 10 0 1 64 19 1991
2018 11 to 20 years in current department or agency 34 26 17 12 11 0 0 60 23 2181
2018 More than 20 years in current department or agency 39 25 16 10 9 0 0 65 19 911
2017 Less than 3 years in current department or agency 64 20 7 4 3 1 2 86 7 1060
2017 3 to 10 years in current department or agency 43 24 13 9 9 1 2 69 18 2819
2017 11 to 20 years in current department or agency 39 24 15 11 9 0 1 65 20 2143
2017 More than 20 years in current department or agency 46 24 12 10 7 0 1 71 17 1030

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 8 3 1 1 0 25 94 2 1000
2018 3 to 10 years in current department or agency 49 10 5 2 1 1 31 88 4 1977
2018 11 to 20 years in current department or agency 44 13 7 3 2 0 30 82 8 2166
2018 More than 20 years in current department or agency 44 15 6 3 2 1 29 84 7 910
2017 Less than 3 years in current department or agency 63 7 3 1 1 1 25 94 2 1058
2017 3 to 10 years in current department or agency 50 11 4 2 1 1 32 89 5 2818
2017 11 to 20 years in current department or agency 43 14 7 3 2 1 30 83 7 2143
2017 More than 20 years in current department or agency 42 15 8 4 2 0 29 81 8 1031

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 66 17 7 3 2 0 5 88 5 1001
2018 3 to 10 years in current department or agency 53 22 13 4 3 0 5 79 8 1982
2018 11 to 20 years in current department or agency 48 28 13 5 2 0 4 80 7 2175
2018 More than 20 years in current department or agency 51 30 11 3 2 0 3 83 5 908
2017 Less than 3 years in current department or agency 62 19 9 3 1 1 6 87 4 1059
2017 3 to 10 years in current department or agency 55 22 9 4 3 1 6 82 7 2810
2017 11 to 20 years in current department or agency 50 25 11 5 2 0 7 80 8 2126
2017 More than 20 years in current department or agency 57 23 9 3 2 0 6 85 6 1020

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 65 15 8 5 5 0 3 82 10 1006
2018 3 to 10 years in current department or agency 68 16 6 3 4 0 4 87 7 1990
2018 11 to 20 years in current department or agency 68 18 6 3 2 0 3 89 5 2189
2018 More than 20 years in current department or agency 68 17 5 1 4 1 4 89 6 913
2017 Less than 3 years in current department or agency 62 17 8 5 4 1 4 82 9 1063
2017 3 to 10 years in current department or agency 63 20 6 3 3 1 4 87 7 2823
2017 11 to 20 years in current department or agency 61 20 7 3 3 1 5 86 6 2141
2017 More than 20 years in current department or agency 68 14 6 3 3 1 4 87 6 1032

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 25 13 4 2 0 2 81 6 1004
2018 3 to 10 years in current department or agency 47 29 14 5 3 0 2 77 8 1989
2018 11 to 20 years in current department or agency 41 31 16 6 3 0 2 74 9 2185
2018 More than 20 years in current department or agency 47 31 13 4 3 0 2 80 7 914
2017 Less than 3 years in current department or agency 55 28 9 4 2 0 2 85 6 1063
2017 3 to 10 years in current department or agency 47 30 13 5 3 0 3 79 8 2822
2017 11 to 20 years in current department or agency 42 33 15 4 3 0 3 78 7 2138
2017 More than 20 years in current department or agency 48 29 12 4 3 1 4 80 8 1025

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 39 30 9 4 0 0 57 13 1009
2018 3 to 10 years in current department or agency 10 29 38 17 7 0 0 38 24 2007
2018 11 to 20 years in current department or agency 7 25 41 19 8 0 0 32 27 2213
2018 More than 20 years in current department or agency 11 27 38 18 6 0 0 38 24 920
2017 Less than 3 years in current department or agency 17 37 31 10 4 1 0 54 14 1063
2017 3 to 10 years in current department or agency 8 26 40 17 9 0 0 34 26 2827
2017 11 to 20 years in current department or agency 6 23 40 19 10 0 0 30 30 2143
2017 More than 20 years in current department or agency 9 25 38 17 9 0 0 35 27 1035

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 16 36 24 15 0 0 39 25 1004
2018 3 to 10 years in current department or agency 14 21 39 18 7 0 0 25 36 1986
2018 11 to 20 years in current department or agency 15 25 39 16 6 0 0 21 40 2175
2018 More than 20 years in current department or agency 11 24 40 18 7 0 0 25 35 907
2017 Less than 3 years in current department or agency 7 16 35 24 17 0 1 42 23 1061
2017 3 to 10 years in current department or agency 12 24 38 18 7 0 0 25 36 2820
2017 11 to 20 years in current department or agency 13 26 39 16 5 0 0 21 39 2139
2017 More than 20 years in current department or agency 11 25 39 19 6 0 0 25 37 1031

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 37 16 7 4 4 0 72 12 1010
2018 3 to 10 years in current department or agency 20 41 19 11 8 1 0 62 19 1995
2018 11 to 20 years in current department or agency 18 41 19 12 9 1 0 60 21 2200
2018 More than 20 years in current department or agency 26 42 17 9 6 1 0 69 15 917
2017 Less than 3 years in current department or agency 25 39 15 9 4 8 1 70 14 1062
2017 3 to 10 years in current department or agency 16 40 19 12 11 2 0 57 23 2823
2017 11 to 20 years in current department or agency 17 41 17 11 12 1 0 59 24 2142
2017 More than 20 years in current department or agency 22 42 16 9 8 2 0 66 18 1032

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 34 17 13 8 2 0 61 22 1011
2018 3 to 10 years in current department or agency 12 28 19 20 21 1 0 40 41 1996
2018 11 to 20 years in current department or agency 9 26 18 23 23 1 0 35 47 2203
2018 More than 20 years in current department or agency 12 32 18 17 19 1 0 45 37 915
2017 Less than 3 years in current department or agency 19 38 17 14 8 4 0 59 23 1063
2017 3 to 10 years in current department or agency 8 26 18 23 24 1 0 34 47 2823
2017 11 to 20 years in current department or agency 6 26 18 23 26 1 0 32 50 2140
2017 More than 20 years in current department or agency 9 32 20 17 20 1 0 42 38 1031
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 22 19 13 13 4 1 31 69 1010
2018 3 to 10 years in current department or agency 32 28 16 9 11 3 1 33 67 2006
2018 11 to 20 years in current department or agency 35 31 17 7 6 3 1 36 64 2209
2018 More than 20 years in current department or agency 45 27 17 4 5 2 1 46 54 918
2017 Less than 3 years in current department or agency 31 21 20 9 11 7 2 34 66 1063
2017 3 to 10 years in current department or agency 35 27 17 8 7 6 1 38 62 2825
2017 11 to 20 years in current department or agency 38 29 15 5 5 7 1 41 59 2144
2017 More than 20 years in current department or agency 43 29 13 4 4 7 1 46 54 1036

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 671
2018 3 to 10 years in current department or agency 20 1285
2018 11 to 20 years in current department or agency 15 1343
2018 More than 20 years in current department or agency 15 474
2017 Less than 3 years in current department or agency 38 641
2017 3 to 10 years in current department or agency 17 1622
2017 11 to 20 years in current department or agency 14 1146
2017 More than 20 years in current department or agency 9 502

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 671
2018 3 to 10 years in current department or agency 30 1285
2018 11 to 20 years in current department or agency 27 1343
2018 More than 20 years in current department or agency 25 474
2017 Less than 3 years in current department or agency 37 641
2017 3 to 10 years in current department or agency 28 1622
2017 11 to 20 years in current department or agency 25 1146
2017 More than 20 years in current department or agency 23 502

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 671
2018 3 to 10 years in current department or agency 28 1285
2018 11 to 20 years in current department or agency 24 1343
2018 More than 20 years in current department or agency 23 474
2017 Less than 3 years in current department or agency 29 641
2017 3 to 10 years in current department or agency 22 1622
2017 11 to 20 years in current department or agency 21 1146
2017 More than 20 years in current department or agency 17 502

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 671
2018 3 to 10 years in current department or agency 56 1285
2018 11 to 20 years in current department or agency 57 1343
2018 More than 20 years in current department or agency 44 474
2017 Less than 3 years in current department or agency 44 641
2017 3 to 10 years in current department or agency 58 1622
2017 11 to 20 years in current department or agency 56 1146
2017 More than 20 years in current department or agency 50 502

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 671
2018 3 to 10 years in current department or agency 7 1285
2018 11 to 20 years in current department or agency 8 1343
2018 More than 20 years in current department or agency 3 474
2017 Less than 3 years in current department or agency 3 641
2017 3 to 10 years in current department or agency 6 1622
2017 11 to 20 years in current department or agency 7 1146
2017 More than 20 years in current department or agency 2 502

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 671
2018 3 to 10 years in current department or agency 32 1285
2018 11 to 20 years in current department or agency 32 1343
2018 More than 20 years in current department or agency 24 474

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 671
2018 3 to 10 years in current department or agency 23 1285
2018 11 to 20 years in current department or agency 23 1343
2018 More than 20 years in current department or agency 29 474
2017 Less than 3 years in current department or agency 31 641
2017 3 to 10 years in current department or agency 28 1622
2017 11 to 20 years in current department or agency 30 1146
2017 More than 20 years in current department or agency 30 502

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 49 16 11 4 12 626
2018 3 to 10 years in current department or agency 8 49 17 10 4 13 1205
2018 11 to 20 years in current department or agency 8 48 18 10 4 12 1253
2018 More than 20 years in current department or agency 7 51 20 7 4 12 435
2017 Less than 3 years in current department or agency 10 55 16 8 2 10 624
2017 3 to 10 years in current department or agency 9 58 16 7 3 7 1582
2017 11 to 20 years in current department or agency 9 58 15 6 3 8 1114
2017 More than 20 years in current department or agency 12 61 12 6 4 5 490

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 58 666
2018 3 to 10 years in current department or agency 41 59 1277
2018 11 to 20 years in current department or agency 44 56 1323
2018 More than 20 years in current department or agency 47 53 470

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 24 18 19 19 2 5 40 41 667
2018 3 to 10 years in current department or agency 8 20 17 17 30 2 6 30 51 1277
2018 11 to 20 years in current department or agency 9 21 17 18 26 2 7 33 48 1336
2018 More than 20 years in current department or agency 12 23 19 16 21 1 8 39 41 474
2017 Less than 3 years in current department or agency 16 22 17 17 19 3 7 42 39 647
2017 3 to 10 years in current department or agency 7 20 19 15 28 2 9 30 49 1634
2017 11 to 20 years in current department or agency 8 23 18 16 24 2 10 35 45 1155
2017 More than 20 years in current department or agency 11 24 20 11 17 3 14 42 34 513

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 19 16 16 30 1 10 29 53 671
2018 3 to 10 years in current department or agency 6 13 17 16 31 3 15 23 57 1278
2018 11 to 20 years in current department or agency 6 15 18 14 26 4 17 27 51 1331
2018 More than 20 years in current department or agency 9 16 21 14 22 2 16 30 44 472
2017 Less than 3 years in current department or agency 7 16 17 15 27 5 13 28 51 645
2017 3 to 10 years in current department or agency 4 12 19 14 27 3 20 21 55 1634
2017 11 to 20 years in current department or agency 4 15 18 13 25 4 21 26 50 1152
2017 More than 20 years in current department or agency 7 19 19 12 19 4 21 34 41 509

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 14 10 6 8 3 12 73 16 1003
2018 3 to 10 years in current department or agency 44 15 13 9 11 1 7 63 22 1988
2018 11 to 20 years in current department or agency 48 14 11 8 10 1 8 68 19 2205
2018 More than 20 years in current department or agency 56 12 8 7 9 1 8 75 17 913
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