2018 Public Service Employee Survey Results for Canada Border Services Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of Page

My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	16	41	6	20	16	0	57	37	49
2018	PM-04	7	40	7	33	13	0	47	47	15
2018	PM-05	10	60	20	10	0	0	70	10	10
2017	PM	18	29	15	23	15	0	47	38	67
2017	PM-01	11	51	6	13	19	0	62	31	16
2017	PM-04	30	31	19	15	5	0	61	20	21
2017	PM-05	0	23	16	37	24	0	23	61	13
2014	PM	24	34	12	18	13	0	58	31	95
2014	PM-01	19	35	13	22	11	0	54	32	37
2014	PM-03	14	50	7	7	21	0	64	29	14
2014	PM-04	32	29	11	23	6	0	61	29	18
2014	PM-05	34	43	0	9	15	0	77	23	12
2011	PM	23	40	15	13	8	1	64	21	145
2011	PM-01	21	35	21	21	3	0	56	24	34
2011	PM-02	18	45	9	9	18	0	64	27	11
2011	PM-03	9	41	13	22	16	0	50	38	32
2011	PM-04	31	40	20	3	6	0	71	9	35
2011	PM-05	21	47	16	11	5	0	68	16	19
2011	PM-06	54	31	0	8	0	8	92	8	13
2008	PM	14	40	14	19	13	0	54	33	4134
2008	PM-01	31	31	9	17	11	0	63	29	35
2008	PM-02	20	36	16	18	10	0	56	29	174
2008	PM-03	10	38	13	21	17	0	48	39	2113
2008	PM-04	16	43	14	18	9	0	59	27	1092
2008	PM-05	18	41	14	17	9	1	59	26	508
2008	PM-06	18	47	16	11	8	1	65	19	145

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	45	39	4	6	6	84	12	49
2018	PM-04	53	40	0	0	7	93	7	15
2018	PM-05	20	50	20	10	0	70	10	10
2017	PM	45	37	7	3	8	82	10	67
2017	PM-01	36	32	12	0	19	69	19	16
2017	PM-04	46	49	0	5	0	95	5	21
2017	PM-05	45	32	16	0	8	77	8	13
2014	PM	44	31	13	7	5	75	13	95
2014	PM-01	38	35	19	5	3	73	8	37
2014	PM-03	57	36	0	0	7	93	7	14
2014	PM-04	44	17	11	22	6	61	28	18
2014	PM-05	51	24	17	0	8	75	8	12
2011	PM	37	42	13	5	3	79	8	145
2011	PM-01	38	38	18	3	3	76	6	34
2011	PM-02	18	55	18	9	0	73	9	11
2011	PM-03	31	50	9	3	6	81	9	32
2011	PM-04	31	37	17	9	6	69	14	35
2011	PM-05	47	47	0	5	0	95	5	19
2011	PM-06	62	23	15	0	0	85	0	13
2008	PM	35	42	11	7	5	78	12	4132
2008	PM-01	20	49	17	9	6	69	14	35
2008	PM-02	21	49	11	10	9	70	19	173
2008	PM-03	33	42	13	7	5	75	12	2111
2008	PM-04	37	42	10	7	4	79	11	1093
2008	PM-05	41	42	7	7	3	84	9	509
2008	PM-06	43	43	7	3	4	86	8	145

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	46	33	8	6	6	0	0	79	13	48
2018	PM-04	50	43	0	7	0	0	0	93	7	14
2018	PM-05	60	20	20	0	0	0	0	80	0	10
2017	PM	47	35	8	3	8	0	0	82	11	67
2017	PM-01	44	19	6	6	25	0	0	62	31	16
2017	PM-04	42	53	0	5	0	0	0	95	5	21
2017	PM-05	45	40	16	0	0	0	0	84	0	13
2014	PM	51	29	10	5	5	0	0	79	11	95
2014	PM-01	43	27	16	8	5	0	0	70	13	37
2014	PM-03	64	29	0	0	7	0	0	93	7	14
2014	PM-04	44	34	11	6	6	0	0	78	11	18
2014	PM-05	68	24	0	8	0	0	0	92	8	12
2011	PM	42	39	9	6	3	0	0	81	10	145
2011	PM-01	38	29	18	9	6	0	0	68	15	34
2011	PM-02	18	64	0	18	0	0	0	82	18	11
2011	PM-03	44	41	6	6	3	0	0	84	9	32
2011	PM-04	40	43	9	3	6	0	0	83	9	35
2011	PM-05	42	47	5	5	0	0	0	89	5	19
2011	PM-06	77	15	8	0	0	0	0	92	0	13
2008	PM	36	46	9	5	3	0	0	82	9	4134
2008	PM-01	29	46	17	6	3	0	0	74	9	35
2008	PM-02	24	47	14	8	6	1	1	72	14	174
2008	PM-03	33	47	10	5	4	0	0	80	10	2112
2008	PM-04	38	45	10	5	2	0	0	83	8	1093
2008	PM-05	45	45	5	3	1	0	0	90	5	508
2008	PM-06	46	41	7	3	2	0	0	88	6	145

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	67	24	2	2	4	0	0	92	6	49
2018	PM-04	67	27	7	0	0	0	0	93	0	15
2018	PM-05	80	20	0	0	0	0	0	100	0	10
2017	PM	34	35	6	9	12	1	1	72	22	67
2017	PM-01	38	36	6	6	6	0	6	80	13	16
2017	PM-04	48	28	0	10	10	5	0	79	21	21
2017	PM-05	23	29	16	9	23	0	0	53	32	13
2014	PM	33	40	14	7	4	1	0	75	12	95
2014	PM-01	46	32	11	8	3	0	0	78	11	37
2014	PM-03	14	43	7	14	14	7	0	61	31	14
2014	PM-04	49	23	11	11	5	0	0	72	16	18
2014	PM-05	17	59	24	0	0	0	0	76	0	12
2011	PM	41	30	14	8	6	1	0	72	15	145
2011	PM-01	50	35	9	3	3	0	0	85	6	34
2011	PM-02	36	18	27	18	0	0	0	55	18	11
2011	PM-03	22	22	28	9	19	0	0	44	28	32
2011	PM-04	51	29	6	6	6	3	0	82	12	35
2011	PM-05	26	58	0	16	0	0	0	84	16	19
2011	PM-06	54	15	23	8	0	0	0	69	8	13

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	41	35	14	2	8	76	10	49
2018	PM-04	33	47	13	7	0	80	7	15
2018	PM-05	30	60	10	0	0	90	0	10
2017	PM	29	42	9	9	11	71	20	67
2017	PM-01	36	26	6	6	25	62	31	16
2017	PM-04	28	57	5	10	0	86	10	21
2017	PM-05	29	41	14	8	8	70	16	13
2014	PM	31	46	14	5	4	77	9	95
2014	PM-01	38	41	16	3	3	78	5	37
2014	PM-03	21	64	7	0	7	86	7	14
2014	PM-04	22	33	23	17	5	55	22	18
2014	PM-05	26	67	0	0	8	92	8	12
2011	PM	32	40	15	6	8	72	13	144
2011	PM-01	35	32	21	6	6	68	12	34
2011	PM-02	10	50	20	20	0	60	20	10
2011	PM-03	31	41	13	6	9	72	16	32
2011	PM-04	31	34	20	3	11	66	14	35
2011	PM-05	32	53	5	5	5	84	11	19
2011	PM-06	46	38	8	0	8	85	8	13
2008	PM	30	42	12	9	7	72	16	4112
2008	PM-01	37	31	20	3	9	69	11	35
2008	PM-02	29	32	20	14	6	60	20	174
2008	PM-03	26	42	13	10	9	69	18	2095
2008	PM-04	31	44	11	8	6	75	14	1090
2008	PM-05	39	38	9	9	4	77	13	507
2008	PM-06	34	50	5	5	6	84	11	145

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	33	23	15	15	15	0	56	29	48
2018	PM-04	43	21	21	14	0	0	64	14	14
2018	PM-05	0	60	20	20	0	0	60	20	10
2017	PM	22	33	12	15	18	0	55	33	67
2017	PM-01	13	45	0	25	18	0	57	43	16
2017	PM-04	37	38	14	5	5	0	76	10	21
2017	PM-05	14	16	23	9	38	0	30	47	13
2014	PM	22	33	19	17	7	1	56	24	95
2014	PM-01	32	27	22	16	0	3	61	17	37
2014	PM-03	14	29	29	7	21	0	43	29	14
2014	PM-04	17	38	11	22	11	0	55	34	18
2014	PM-05	17	42	0	26	15	0	59	41	12
2011	PM	22	37	22	9	10	0	59	19	145
2011	PM-01	26	35	21	12	6	0	62	18	34
2011	PM-02	18	27	36	9	9	0	45	18	11
2011	PM-03	6	31	28	13	22	0	38	34	32
2011	PM-04	23	49	14	3	11	0	71	14	35
2011	PM-05	21	42	26	5	5	0	63	11	19
2011	PM-06	54	15	15	15	0	0	69	15	13

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	43	37	4	8	8	80	16	49
2018	PM-04	40	47	0	7	7	87	13	15
2018	PM-05	50	30	10	10	0	80	10	10
2017	PM	26	42	13	12	6	69	19	67
2017	PM-01	19	62	6	12	0	81	12	16
2017	PM-04	37	45	13	0	5	82	5	21
2017	PM-05	14	32	14	32	8	46	40	13

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	55	29	6	4	6	0	84	10	49
2018	PM-04	80	7	0	13	0	0	87	13	15
2018	PM-05	50	20	30	0	0	0	70	0	10
2017	PM	32	46	6	6	8	1	79	15	67
2017	PM-01	18	64	13	6	0	0	81	6	16
2017	PM-04	52	48	0	0	0	0	100	0	21
2017	PM-05	22	30	8	9	26	6	55	37	13
2014	PM	38	38	12	5	7	0	76	12	95
2014	PM-01	46	41	8	3	3	0	86	5	37
2014	PM-03	14	43	14	14	14	0	57	29	14
2014	PM-04	28	33	11	12	16	0	61	28	18
2014	PM-05	51	26	16	0	7	0	77	7	12
2011	PM	38	36	15	8	3	1	74	10	144
2011	PM-01	41	38	15	3	3	0	79	6	34
2011	PM-02	45	45	9	0	0	0	91	0	11
2011	PM-03	23	19	29	16	10	3	43	27	31
2011	PM-04	34	40	14	11	0	0	74	11	35
2011	PM-05	37	53	11	0	0	0	89	0	19
2011	PM-06	62	31	0	8	0	0	92	8	13
2008	PM	33	39	13	8	7	1	72	15	4130
2008	PM-01	40	34	17	6	0	3	76	6	35
2008	PM-02	41	34	11	9	5	0	75	14	174
2008	PM-03	27	38	15	10	9	1	66	19	2109
2008	PM-04	34	42	12	7	4	1	77	11	1092
2008	PM-05	41	39	11	5	4	0	80	9	509
2008	PM-06	50	34	10	3	3	0	84	6	145

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	35	33	4	14	14	67	29	49
2018	PM-04	40	47	0	13	0	87	13	15
2018	PM-05	20	60	10	0	10	80	10	10
2017	PM	22	38	13	11	16	60	27	67
2017	PM-01	13	45	6	13	24	57	36	16
2017	PM-04	37	43	14	0	5	81	5	21
2017	PM-05	14	16	23	17	31	30	47	13

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	51	24	16	2	6	76	8	49
2018	PM-04	60	27	13	0	0	87	0	15
2018	PM-05	60	10	30	0	0	70	0	10
2017	PM	42	39	13	3	3	81	6	66
2017	PM-01	46	34	13	0	7	80	7	15
2017	PM-04	38	52	10	0	0	90	0	21
2017	PM-05	52	32	8	8	0	84	8	13
2014	PM	60	29	7	3	0	90	3	95
2014	PM-01	62	30	5	3	0	92	3	37
2014	PM-03	64	29	7	0	0	93	0	14
2014	PM-04	39	38	17	6	0	78	6	18
2014	PM-05	68	24	0	8	0	92	8	12
2011	PM	50	37	8	4	1	87	6	145
2011	PM-01	59	32	6	3	0	91	3	34
2011	PM-02	45	36	18	0	0	82	0	11
2011	PM-03	38	44	9	6	3	81	9	32
2011	PM-04	46	40	6	6	3	86	9	35
2011	PM-05	47	42	5	5	0	89	5	19
2011	PM-06	77	15	8	0	0	92	0	13

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	28	43	4	15	11	70	26	47
2018	PM-04	40	40	7	13	0	80	13	15
2017	PM	28	23	18	12	18	51	30	65
2017	PM-01	34	27	19	7	13	61	20	15
2017	PM-04	42	29	20	5	5	70	10	21
2017	PM-05	22	8	16	29	26	30	55	13
2014	PM	24	45	14	11	5	69	17	95
2014	PM-01	19	62	11	5	3	81	8	37
2014	PM-03	21	14	29	21	14	36	36	14
2014	PM-04	16	44	11	22	6	61	28	18
2014	PM-05	51	34	0	15	0	85	15	12
2011	PM	27	37	19	8	9	64	17	145
2011	PM-01	21	50	24	3	3	71	6	34
2011	PM-02	18	27	27	18	9	45	27	11
2011	PM-03	13	16	28	19	25	28	44	32
2011	PM-04	37	37	14	6	6	74	11	35
2011	PM-05	37	47	5	5	5	84	11	19
2011	PM-06	46	46	8	0	0	92	0	13

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	35	31	16	8	8	2	67	17	49
2018	PM-04	60	20	20	0	0	0	80	0	15
2018	PM-05	20	50	30	0	0	0	70	0	10
2017	PM	25	34	18	10	13	0	59	23	66
2017	PM-01	13	48	19	13	7	0	61	20	15
2017	PM-04	47	33	10	5	5	0	80	10	21
2017	PM-05	14	32	23	6	24	0	46	31	13
2014	PM	27	39	18	11	5	0	66	16	95
2014	PM-01	27	46	22	5	0	0	73	5	37
2014	PM-03	14	21	14	36	14	0	36	50	14
2014	PM-04	22	50	6	11	11	0	72	22	18
2014	PM-05	43	34	23	0	0	0	77	0	12

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	43	33	4	12	8	76	20	49
2018	PM-04	60	33	0	7	0	93	7	15
2018	PM-05	20	50	20	10	0	70	10	10
2017	PM	28	33	16	12	11	61	23	66
2017	PM-01	20	40	13	13	13	60	27	15
2017	PM-04	47	28	14	6	5	75	10	21
2017	PM-05	22	23	26	29	0	45	29	13
2014	PM	33	43	13	5	5	76	11	95
2014	PM-01	38	46	8	8	0	84	8	37
2014	PM-03	21	21	36	7	14	43	21	14
2014	PM-04	22	50	16	6	6	72	11	18
2014	PM-05	34	51	15	0	0	85	0	12
2011	PM	37	33	16	10	3	70	14	145
2011	PM-01	56	24	9	9	3	79	12	34
2011	PM-02	18	36	9	27	9	55	36	11
2011	PM-03	22	31	31	9	6	53	16	32
2011	PM-04	40	37	11	9	3	77	11	35
2011	PM-05	32	42	21	5	0	74	5	19
2011	PM-06	38	38	8	15	0	77	15	13

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	39	43	6	2	10	82	12	49
2018	PM-04	33	60	7	0	0	93	0	15
2018	PM-05	30	60	10	0	0	90	0	10
2017	PM	31	40	15	9	4	71	14	66
2017	PM-01	32	28	7	20	13	60	33	15
2017	PM-04	37	53	0	5	5	90	10	21
2017	PM-05	14	48	37	0	0	63	0	13
2014	PM	42	45	8	2	3	87	5	95
2014	PM-01	46	41	11	3	0	87	3	37
2014	PM-03	43	43	14	0	0	86	0	14
2014	PM-04	32	52	11	0	5	84	5	18
2014	PM-05	43	43	0	7	8	85	15	12
2011	PM	41	39	12	7	2	79	9	145
2011	PM-01	47	29	15	9	0	76	9	34
2011	PM-02	9	55	18	18	0	64	18	11
2011	PM-03	41	44	9	3	3	84	6	32
2011	PM-04	40	37	14	6	3	77	9	35
2011	PM-05	37	47	5	11	0	84	11	19
2011	PM-06	62	23	8	0	8	85	8	13
2008	PM	38	43	9	6	4	81	10	4131
2008	PM-01	40	31	17	6	6	71	11	35
2008	PM-02	35	39	14	9	3	74	12	174
2008	PM-03	35	44	10	6	5	79	11	2113
2008	PM-04	40	43	7	6	3	83	10	1092
2008	PM-05	47	39	6	6	3	86	8	506
2008	PM-06	41	44	7	4	4	85	8	145

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	43	22	16	8	8	0	2	67	17	49
2018	PM-04	27	13	27	13	20	0	0	40	33	15
2018	PM-05	50	40	10	0	0	0	0	90	0	10
2017	PM	32	28	25	4	6	0	4	63	11	67
2017	PM-01	37	25	13	0	6	0	19	77	8	16
2017	PM-04	18	24	34	10	14	0	0	42	24	21
2017	PM-05	36	27	30	8	0	0	0	63	8	13
2014	PM	44	28	19	6	2	0	1	72	9	95
2014	PM-01	68	22	8	3	0	0	0	89	3	37
2014	PM-03	43	21	21	0	7	0	7	69	8	14
2014	PM-04	31	17	29	17	6	0	0	48	23	18
2014	PM-05	15	34	34	17	0	0	0	49	17	12
2011	PM	37	32	20	9	2	0	1	69	11	145
2011	PM-01	62	18	9	9	3	0	0	79	12	34
2011	PM-02	36	45	18	0	0	0	0	82	0	11
2011	PM-03	38	41	13	6	3	0	0	78	9	32
2011	PM-04	29	37	23	6	3	0	3	68	9	35
2011	PM-05	16	32	37	16	0	0	0	47	16	19
2011	PM-06	15	23	38	23	0	0	0	38	23	13
2008	PM	28	38	21	7	4	0	1	67	11	4129
2008	PM-01	56	26	15	3	0	0	0	82	3	34
2008	PM-02	43	34	17	3	2	1	1	77	5	174
2008	PM-03	31	39	19	5	4	0	2	72	8	2108
2008	PM-04	24	38	24	8	5	1	1	63	13	1093
2008	PM-05	23	36	24	12	5	0	0	59	17	509
2008	PM-06	14	31	27	16	12	0	0	45	28	145

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	10	25	35	17	13	0	0	29	35	48
2018	PM-04	13	27	20	27	13	0	0	40	40	15
2018	PM-05	10	20	60	10	0	0	0	10	30	10
2017	PM	17	22	20	19	15	0	6	36	42	67
2017	PM-01	6	0	44	19	12	0	19	39	8	16
2017	PM-04	14	24	17	25	14	0	6	42	41	21
2017	PM-05	42	22	8	13	16	0	0	28	64	13
2014	PM	5	23	32	18	14	2	5	35	31	95
2014	PM-01	3	22	24	22	19	3	8	45	27	37
2014	PM-03	7	57	21	7	7	0	0	14	64	14
2014	PM-04	6	11	34	23	20	0	6	46	18	18
2014	PM-05	9	17	49	8	9	0	9	18	28	12
2011	PM	9	27	35	17	7	1	4	25	38	145
2011	PM-01	3	12	32	24	18	3	9	47	17	34
2011	PM-02	9	36	36	9	9	0	0	18	45	11
2011	PM-03	6	44	34	16	0	0	0	16	50	32
2011	PM-04	17	23	29	20	9	0	3	29	41	35
2011	PM-05	5	32	37	21	0	0	5	22	39	19
2011	PM-06	15	23	62	0	0	0	0	0	38	13
2008	PM	13	30	34	15	5	1	1	21	44	4122
2008	PM-01	9	29	35	12	15	0	0	26	38	34
2008	PM-02	15	28	27	21	7	0	2	29	44	174
2008	PM-03	13	28	33	18	6	1	1	24	42	2110
2008	PM-04	12	31	38	13	5	1	1	18	43	1086
2008	PM-05	14	35	33	14	3	1	1	17	50	507
2008	PM-06	17	39	37	6	1	0	0	7	56	145

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	17	23	25	15	19	2	0	34	40	48
2018	PM-04	20	27	13	13	27	0	0	40	47	15
2018	PM-05	0	20	50	10	10	10	0	22	22	10
2017	PM	25	21	27	8	12	0	6	22	49	67
2017	PM-01	13	6	38	18	6	0	19	29	23	16
2017	PM-04	20	21	34	5	14	0	6	20	43	21
2017	PM-05	50	20	16	6	8	0	0	14	70	13
2014	PM	13	19	32	21	11	2	2	34	33	95
2014	PM-01	11	19	24	24	16	3	3	43	31	37
2014	PM-03	21	21	43	7	7	0	0	14	43	14
2014	PM-04	17	11	23	39	10	0	0	48	29	18
2014	PM-05	9	25	41	9	9	0	9	19	37	12
2011	PM	14	17	28	24	10	4	3	37	34	144
2011	PM-01	3	3	26	38	18	6	6	63	7	34
2011	PM-02	18	18	45	9	0	9	0	10	40	11
2011	PM-03	22	25	25	22	0	6	0	23	50	32
2011	PM-04	14	17	29	20	14	3	3	36	33	35
2011	PM-05	11	26	26	21	11	0	5	33	39	19
2011	PM-06	23	23	23	15	15	0	0	31	46	13
2008	PM	21	27	28	15	7	1	1	23	49	4122
2008	PM-01	20	20	29	11	17	3	0	29	41	35
2008	PM-02	17	22	26	20	10	1	3	32	41	174
2008	PM-03	23	26	27	15	7	1	1	22	50	2110
2008	PM-04	17	28	31	15	7	1	1	22	46	1085
2008	PM-05	21	27	28	15	7	0	1	22	49	509
2008	PM-06	19	34	28	15	3	1	1	18	54	143

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	25	17	29	10	17	2	0	28	43	48
2018	PM-04	27	7	40	13	13	0	0	27	33	15
2018	PM-05	20	20	40	10	10	0	0	20	40	10
2017	PM	16	18	29	22	11	0	5	34	35	67
2017	PM-01	6	6	44	19	12	0	13	36	14	16
2017	PM-04	10	5	42	33	5	0	6	40	16	21
2017	PM-05	26	21	22	23	8	0	0	31	47	13
2014	PM	12	20	31	14	14	5	3	31	36	95
2014	PM-01	5	16	38	14	11	8	8	29	26	37
2014	PM-03	21	29	29	14	7	0	0	21	50	14
2014	PM-04	22	0	40	17	15	6	0	34	23	18
2014	PM-05	15	25	0	26	34	0	0	60	40	12
2011	PM	17	21	23	22	9	3	6	34	41	144
2011	PM-01	0	21	21	24	15	3	18	48	26	34
2011	PM-02	45	0	18	36	0	0	0	36	45	11
2011	PM-03	9	19	34	25	3	9	0	31	31	32
2011	PM-04	26	23	23	17	9	0	3	26	50	35
2011	PM-05	16	37	5	26	11	0	5	39	56	19
2011	PM-06	31	15	31	8	15	0	0	23	46	13
2008	PM	19	26	29	16	6	1	3	23	47	4120
2008	PM-01	17	11	29	20	17	0	6	39	30	35
2008	PM-02	23	29	24	14	5	1	3	20	55	174
2008	PM-03	17	24	29	18	7	2	4	26	43	2104
2008	PM-04	18	26	31	16	6	2	1	22	45	1088
2008	PM-05	27	29	26	14	4	0	1	18	56	509
2008	PM-06	34	39	19	7	2	0	0	9	72	145

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	17	11	32	21	15	0	4	38	29	47
2018	PM-04	27	7	40	13	0	0	13	15	38	15
2017	PM	15	21	30	12	13	0	9	28	39	67
2017	PM-01	0	32	31	11	0	0	25	15	43	16
2017	PM-04	14	5	37	15	18	0	10	37	21	21
2017	PM-05	31	22	32	8	8	0	0	16	53	13
2014	PM	6	24	21	24	17	2	5	44	33	95
2014	PM-01	0	16	13	38	24	3	5	68	18	37
2014	PM-03	14	21	29	21	7	0	7	31	38	14
2014	PM-04	6	39	17	11	21	0	6	34	48	18
2014	PM-05	17	34	24	8	17	0	0	25	51	12
2011	PM	12	12	30	25	13	1	8	41	26	144
2011	PM-01	0	9	26	24	26	3	12	59	10	34
2011	PM-02	9	9	27	45	9	0	0	55	18	11
2011	PM-03	0	3	31	31	19	0	16	59	4	32
2011	PM-04	14	14	40	20	6	0	6	27	30	35
2011	PM-05	37	21	21	16	0	0	5	17	61	19
2011	PM-06	31	23	23	23	0	0	0	23	54	13
2008	PM	10	16	29	29	11	1	5	42	27	4113
2008	PM-01	6	9	23	37	11	0	14	57	17	35
2008	PM-02	9	16	31	26	11	1	6	40	27	174
2008	PM-03	6	11	27	33	15	1	7	52	19	2102
2008	PM-04	10	17	34	28	8	1	2	37	28	1082
2008	PM-05	17	27	33	18	4	0	1	22	44	509
2008	PM-06	27	32	26	12	3	0	0	15	59	145

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	25	27	27	10	8	2	0	19	53	48
2018	PM-04	20	40	27	7	7	0	0	13	60	15
2018	PM-05	20	20	40	10	0	10	0	11	44	10
2017	PM	32	20	23	12	9	0	5	22	54	67
2017	PM-01	25	25	26	11	0	0	13	13	57	16
2017	PM-04	34	9	28	14	10	0	6	25	45	21
2017	PM-05	46	17	21	8	8	0	0	16	63	13
2014	PM	20	30	25	12	9	1	3	22	52	95
2014	PM-01	13	30	19	14	19	0	5	34	46	37
2014	PM-03	29	29	36	7	0	0	0	7	57	14
2014	PM-04	29	17	27	17	10	0	0	27	46	18
2014	PM-05	34	42	24	0	0	0	0	0	76	12
2011	PM	23	25	27	13	8	1	3	21	50	144
2011	PM-01	15	18	26	12	21	3	6	35	35	34
2011	PM-02	9	18	36	27	9	0	0	36	27	11
2011	PM-03	28	31	16	19	0	3	3	20	63	32
2011	PM-04	29	26	31	3	9	0	3	12	56	35
2011	PM-05	26	26	32	11	0	0	5	11	56	19
2011	PM-06	23	31	31	15	0	0	0	15	54	13
2008	PM	20	26	28	16	7	1	2	23	48	4116
2008	PM-01	15	15	32	12	24	0	3	36	30	34
2008	PM-02	16	22	26	20	9	1	5	31	40	174
2008	PM-03	21	24	27	17	7	1	2	25	47	2100
2008	PM-04	17	27	31	16	7	1	1	23	45	1089
2008	PM-05	22	33	29	12	3	1	1	15	56	508
2008	PM-06	23	36	32	7	2	0	1	9	59	145

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	13	29	23	17	15	4	0	33	43	48
2018	PM-04	7	33	33	7	20	0	0	27	40	15
2018	PM-05	10	30	40	20	0	0	0	20	40	10
2017	PM	33	26	19	11	6	2	3	18	62	67
2017	PM-01	25	13	44	6	0	0	13	7	43	16
2017	PM-04	20	41	9	10	15	6	0	26	64	21
2017	PM-05	69	14	0	9	8	0	0	17	83	13
2014	PM	12	20	23	30	9	3	3	41	34	95
2014	PM-01	13	24	22	27	3	5	5	33	42	37
2014	PM-03	14	14	21	36	14	0	0	50	29	14
2014	PM-04	17	17	22	23	21	0	0	44	34	18
2014	PM-05	9	25	26	24	9	0	9	35	37	12
2011	PM	11	27	31	15	11	1	3	28	40	143
2011	PM-01	9	24	24	24	12	3	6	39	35	34
2011	PM-02	18	9	45	9	18	0	0	27	27	11
2011	PM-03	10	35	23	10	19	3	0	30	47	31
2011	PM-04	14	31	26	17	9	0	3	26	47	35
2011	PM-05	11	16	53	11	0	0	11	12	29	19
2011	PM-06	8	31	38	15	8	0	0	23	38	13
2008	PM	25	27	25	15	6	1	2	21	53	4125
2008	PM-01	26	21	21	15	18	0	0	32	47	34
2008	PM-02	22	26	25	18	6	0	2	24	50	174
2008	PM-03	26	25	23	15	7	2	2	23	53	2109
2008	PM-04	22	28	26	16	5	1	2	22	52	1088
2008	PM-05	26	30	28	11	4	0	1	15	56	509
2008	PM-06	27	32	29	8	4	0	0	12	59	145

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	13	11	45	13	17	2	0	30	24	47
2018	PM-04	13	7	40	7	27	7	0	36	21	15
2017	PM	14	20	27	21	10	3	4	34	37	67
2017	PM-01	0	0	50	25	0	6	19	33	0	16
2017	PM-04	5	13	30	28	18	6	0	49	19	21
2017	PM-05	24	36	24	8	8	0	0	16	60	13
2014	PM	14	22	27	16	15	4	3	33	38	94
2014	PM-01	5	16	30	19	16	8	5	41	25	37
2014	PM-03	29	29	14	21	7	0	0	28	57	14
2014	PM-04	17	12	36	17	17	0	0	34	30	17
2014	PM-05	15	26	26	0	26	0	9	28	44	12

Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	19	33	19	15	10	2	2	54	26	48
2018	PM-04	27	27	20	20	0	0	7	57	21	15
2018	PM-05	0	40	20	20	20	0	0	40	40	10
2017	PM	24	30	9	14	16	5	3	59	32	66
2017	PM-01	26	38	13	6	5	6	6	73	13	16
2017	PM-04	40	35	9	5	5	6	0	80	11	20
2017	PM-05	6	16	8	31	32	0	8	24	68	13
2014	PM	26	33	19	12	6	1	3	61	19	95
2014	PM-01	27	35	16	19	0	0	3	64	19	37
2014	PM-03	36	21	21	7	14	0	0	57	21	14
2014	PM-04	27	34	11	11	12	0	6	64	24	18
2014	PM-05	9	17	42	9	9	9	7	30	20	12

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	36	21	11	19	11	2	0	59	30	47
2018	PM-04	47	27	7	20	0	0	0	73	20	15
2017	PM	40	25	12	9	11	3	0	67	21	67
2017	PM-01	38	43	6	0	6	6	0	87	7	16
2017	PM-04	52	30	8	0	5	6	0	86	5	21
2017	PM-05	22	17	16	29	17	0	0	39	46	13
2014	PM	42	28	8	15	5	0	2	71	21	95
2014	PM-01	51	22	3	22	0	0	3	75	22	37
2014	PM-03	29	36	21	7	7	0	0	64	14	14
2014	PM-04	38	23	16	17	6	0	0	61	23	18
2014	PM-05	34	33	0	9	17	0	7	73	27	12

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	10	8	23	25	21	10	2	21	52	48
2018	PM-04	20	0	27	20	13	20	0	25	42	15
2018	PM-05	0	0	20	60	20	0	0	0	80	10
2017	PM	3	21	22	16	24	14	0	27	47	67
2017	PM-01	6	19	20	13	18	25	0	33	40	16
2017	PM-04	0	28	29	8	10	26	0	37	24	21
2017	PM-05	0	17	22	23	39	0	0	17	62	13
2014	PM	9	24	19	22	12	14	0	39	39	95
2014	PM-01	5	27	16	22	11	19	0	40	40	37
2014	PM-03	0	14	21	36	21	7	0	15	62	14
2014	PM-04	10	11	34	17	11	17	0	25	35	18
2014	PM-05	9	17	17	43	8	7	0	27	54	12

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	36	38	6	9	11	74	19	47
2018	PM-04	53	33	0	7	7	87	13	15
2018	PM-05	30	40	10	10	10	70	20	10
2017	PM	28	46	9	7	11	74	17	67
2017	PM-01	31	45	13	0	11	76	11	16
2017	PM-04	34	53	3	5	5	87	10	21
2017	PM-05	22	36	17	18	8	58	26	13
2014	PM	35	42	12	12	0	77	12	95
2014	PM-01	35	43	8	13	0	78	13	37
2014	PM-03	14	50	29	7	0	64	7	14
2014	PM-04	44	34	11	11	0	78	11	18
2014	PM-05	43	40	0	17	0	83	17	12

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	25	42	17	10	6	67	17	48
2018	PM-04	40	40	13	7	0	80	7	15
2018	PM-05	10	60	20	0	10	70	10	10

Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	50	27	13	6	4	0	0	77	10	48
2018	PM-04	53	40	0	7	0	0	0	93	7	15
2018	PM-05	60	10	30	0	0	0	0	70	0	10
2017	PM	31	30	18	11	9	0	0	62	20	67
2017	PM-01	50	31	6	6	6	0	0	81	13	16
2017	PM-04	46	30	20	0	5	0	0	75	5	21
2017	PM-05	14	32	14	32	8	0	0	46	40	13
2014	PM	39	39	8	7	5	1	0	79	13	95
2014	PM-01	49	41	3	5	3	0	0	89	8	37
2014	PM-03	21	43	29	7	0	0	0	64	7	14
2014	PM-04	49	23	11	6	12	0	0	72	17	18
2014	PM-05	26	42	9	15	9	0	0	68	24	12
2011	PM	39	30	13	10	8	1	0	69	18	144
2011	PM-01	56	26	3	9	6	0	0	82	15	34
2011	PM-02	18	36	0	18	27	0	0	55	45	11
2011	PM-03	22	25	22	13	19	0	0	47	31	32
2011	PM-04	44	29	15	6	3	3	0	76	9	34
2011	PM-05	26	53	21	0	0	0	0	79	0	19
2011	PM-06	54	15	8	23	0	0	0	69	23	13
2008	PM	22	33	15	16	13	1	1	55	30	4133
2008	PM-01	37	31	14	6	11	0	0	69	17	35
2008	PM-02	26	37	13	11	12	0	1	64	24	174
2008	PM-03	18	32	16	17	17	1	1	50	34	2112
2008	PM-04	24	35	15	16	9	1	0	60	25	1091
2008	PM-05	27	32	16	14	10	1	1	60	24	509
2008	PM-06	27	39	9	16	10	0	0	66	26	145

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	53	23	11	9	4	0	0	77	13	47
2018	PM-04	67	27	7	0	0	0	0	93	0	15
2017	PM	44	29	9	6	12	0	0	73	18	67
2017	PM-01	62	31	0	6	0	0	0	94	6	16
2017	PM-04	56	30	5	5	5	0	0	86	10	21
2017	PM-05	22	33	22	15	8	0	0	55	23	13
2014	PM	40	33	15	9	2	2	0	74	11	95
2014	PM-01	43	38	11	5	0	3	0	83	6	37
2014	PM-03	29	36	21	14	0	0	0	64	14	14
2014	PM-04	44	17	22	12	6	0	0	61	17	18
2014	PM-05	34	42	0	17	7	0	0	76	24	12
2011	PM	37	33	11	8	7	3	1	73	15	145
2011	PM-01	53	26	12	6	3	0	0	79	9	34
2011	PM-02	9	45	0	9	27	9	0	60	40	11
2011	PM-03	13	44	19	6	13	3	3	60	20	32
2011	PM-04	49	29	6	6	6	6	0	82	12	35
2011	PM-05	37	42	11	11	0	0	0	79	11	19
2011	PM-06	46	15	15	15	0	8	0	67	17	13
2008	PM	28	30	15	12	11	3	1	61	24	4132
2008	PM-01	37	37	14	0	11	0	0	74	11	35
2008	PM-02	37	24	13	12	11	3	0	63	24	174
2008	PM-03	22	30	16	13	14	3	1	54	29	2113
2008	PM-04	34	32	13	11	6	4	0	69	18	1089
2008	PM-05	38	26	13	12	6	3	1	67	20	509
2008	PM-06	34	30	16	10	8	1	0	66	18	145

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	44	31	4	13	8	0	0	75	21	48
2018	PM-04	60	27	0	7	7	0	0	87	13	15
2018	PM-05	30	40	0	20	10	0	0	70	30	10
2017	PM	37	30	13	11	8	0	1	68	19	67
2017	PM-01	45	36	0	12	6	0	0	81	19	16
2017	PM-04	51	34	10	0	5	0	0	86	5	21
2017	PM-05	14	24	31	15	8	0	8	42	25	13
2014	PM	42	37	10	7	3	1	0	80	11	95
2014	PM-01	46	43	11	0	0	0	0	89	0	37
2014	PM-03	29	43	14	7	7	0	0	71	14	14
2014	PM-04	44	27	0	17	12	0	0	71	29	18
2014	PM-05	51	25	0	24	0	0	0	76	24	12
2011	PM	34	37	10	6	11	2	0	73	17	145
2011	PM-01	53	29	6	6	6	0	0	82	12	34
2011	PM-02	18	45	0	0	27	9	0	70	30	11
2011	PM-03	13	44	16	6	19	3	0	58	26	32
2011	PM-04	43	31	11	6	6	3	0	76	12	35
2011	PM-05	21	47	21	5	5	0	0	68	11	19
2011	PM-06	46	31	0	8	15	0	0	77	23	13
2008	PM	26	33	13	14	13	1	0	60	27	4132
2008	PM-01	43	31	6	14	6	0	0	74	20	35
2008	PM-02	35	28	10	11	14	1	1	64	26	174
2008	PM-03	21	32	15	15	16	1	0	53	31	2112
2008	PM-04	29	37	12	13	8	1	0	67	21	1090
2008	PM-05	35	32	10	13	9	1	0	67	22	509
2008	PM-06	37	32	11	10	8	1	0	70	19	145

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	53	26	9	4	9	79	13	47
2018	PM-04	64	29	7	0	0	93	0	14
2018	PM-05	50	20	10	10	10	70	20	10
2017	PM	51	26	9	8	6	77	14	67
2017	PM-01	69	31	0	0	0	100	0	16
2017	PM-04	56	34	0	5	5	90	10	21
2017	PM-05	37	17	23	0	23	54	23	13

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	46	25	8	17	4	0	71	21	48
2018	PM-04	53	33	0	13	0	0	87	13	15
2018	PM-05	50	20	10	20	0	0	70	20	10
2017	PM	45	24	9	12	9	0	69	21	67
2017	PM-01	62	31	0	6	0	0	94	6	16
2017	PM-04	61	30	0	5	5	0	90	10	21
2017	PM-05	22	16	32	8	23	0	37	31	13
2014	PM	51	29	12	5	2	1	81	7	94
2014	PM-01	65	19	14	3	0	0	84	3	37
2014	PM-03	21	57	14	0	7	0	79	7	14
2014	PM-04	52	24	5	12	6	0	76	18	17
2014	PM-05	51	26	8	15	0	0	77	15	12

Top of Page

Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	27	29	23	13	6	2	0	57	19	48
2018	PM-04	47	27	27	0	0	0	0	73	0	15
2018	PM-05	20	30	30	20	0	0	0	50	20	10
2017	PM	16	34	19	11	16	5	0	53	28	67
2017	PM-01	31	32	19	0	11	6	0	68	12	16
2017	PM-04	19	43	18	5	5	11	0	69	11	21
2017	PM-05	8	14	30	23	26	0	0	22	48	13
2014	PM	18	36	16	12	8	11	0	61	22	95
2014	PM-01	24	35	19	11	0	11	0	67	12	37
2014	PM-03	14	29	14	0	36	7	0	46	39	14
2014	PM-04	16	28	11	11	6	27	0	61	23	18
2014	PM-05	9	34	25	26	0	7	0	46	27	12
2011	PM	19	29	20	13	10	8	1	53	25	144
2011	PM-01	29	29	18	9	6	6	3	65	16	34
2011	PM-02	18	36	9	18	18	0	0	55	36	11
2011	PM-03	13	19	26	16	19	6	0	34	38	31
2011	PM-04	17	37	20	6	6	14	0	63	13	35
2011	PM-05	11	37	21	16	5	11	0	53	24	19
2011	PM-06	23	15	23	23	15	0	0	38	38	13

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	21	31	21	13	13	2	0	53	26	48
2018	PM-04	27	40	13	20	0	0	0	67	20	15
2018	PM-05	10	30	40	10	0	10	0	44	11	10
2017	PM	12	38	13	17	20	0	0	50	37	67
2017	PM-01	25	38	6	13	18	0	0	64	30	16
2017	PM-04	9	48	18	21	5	0	0	57	25	21
2017	PM-05	8	30	6	16	41	0	0	37	56	13
2014	PM	16	37	19	16	8	4	0	55	25	95
2014	PM-01	22	35	19	16	3	5	0	60	20	37
2014	PM-03	7	36	7	14	36	0	0	43	50	14
2014	PM-04	11	44	23	11	6	6	0	57	18	18
2014	PM-05	9	26	26	33	7	0	0	34	40	12
2011	PM	14	30	26	13	14	3	0	45	28	145
2011	PM-01	24	24	32	15	3	3	0	48	18	34
2011	PM-02	9	27	18	27	18	0	0	36	45	11
2011	PM-03	6	34	19	6	31	3	0	42	39	32
2011	PM-04	17	37	23	6	14	3	0	56	21	35
2011	PM-05	5	26	37	16	11	5	0	33	28	19
2011	PM-06	15	23	31	23	8	0	0	38	31	13
2008	PM	12	27	17	18	24	2	0	40	43	4132
2008	PM-01	20	26	20	14	14	6	0	48	30	35
2008	PM-02	20	28	22	13	13	3	1	50	27	174
2008	PM-03	8	23	17	20	31	2	0	31	52	2110
2008	PM-04	16	30	17	18	17	1	0	47	36	1091
2008	PM-05	17	30	18	17	15	2	0	49	33	509
2008	PM-06	20	38	14	15	12	1	0	58	28	146

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	25	15	25	21	13	2	0	40	34	48
2018	PM-04	27	27	20	27	0	0	0	53	27	15
2018	PM-05	20	20	30	20	0	10	0	44	22	10
2017	PM	10	28	22	16	20	3	0	39	38	67
2017	PM-01	19	13	31	19	12	6	0	33	33	16
2017	PM-04	9	42	20	14	10	5	0	54	25	21
2017	PM-05	8	14	22	24	32	0	0	22	56	13
2014	PM	14	24	22	22	11	6	0	40	36	95
2014	PM-01	19	30	16	30	0	5	0	51	31	37
2014	PM-03	7	14	21	14	43	0	0	21	57	14
2014	PM-04	11	17	28	23	6	15	0	33	34	18
2014	PM-05	9	26	17	26	23	0	0	34	49	12
2011	PM	10	26	25	15	16	7	1	39	34	145
2011	PM-01	18	32	18	15	6	9	3	57	23	34
2011	PM-02	0	27	27	18	27	0	0	27	45	11
2011	PM-03	3	19	28	19	22	9	0	24	45	32
2011	PM-04	14	23	29	11	14	9	0	41	28	35
2011	PM-05	5	32	21	21	16	5	0	39	39	19
2011	PM-06	15	23	31	8	23	0	0	38	31	13
2008	PM	5	21	18	27	25	4	0	28	54	4136
2008	PM-01	20	14	20	17	11	17	0	41	34	35
2008	PM-02	11	25	21	22	16	3	1	38	40	174
2008	PM-03	4	17	18	27	30	4	0	22	60	2114
2008	PM-04	7	25	19	26	19	5	0	33	48	1090
2008	PM-05	6	26	17	29	20	3	0	32	50	510
2008	PM-06	3	35	14	29	19	0	0	38	48	146

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	13	33	19	25	10	0	0	46	35	48
2018	PM-04	20	40	13	20	7	0	0	60	27	15
2018	PM-05	0	40	30	30	0	0	0	40	30	10
2017	PM	9	40	6	25	19	1	0	49	45	67
2017	PM-01	25	37	6	25	6	0	0	62	31	16
2017	PM-04	10	52	0	19	15	5	0	64	36	21
2017	PM-05	0	20	16	31	33	0	0	20	64	13
2014	PM	15	23	17	21	16	8	0	41	40	95
2014	PM-01	22	24	16	22	3	14	0	53	28	37
2014	PM-03	7	21	14	14	43	0	0	29	57	14
2014	PM-04	11	6	28	29	17	10	0	18	51	18
2014	PM-05	0	59	0	17	24	0	0	59	41	12
2011	PM	11	34	17	23	13	1	1	45	37	142
2011	PM-01	18	44	12	21	0	3	3	66	22	34
2011	PM-02	0	55	9	9	27	0	0	55	36	11
2011	PM-03	6	26	23	19	23	3	0	33	43	31
2011	PM-04	6	30	24	36	3	0	0	36	39	33
2011	PM-05	11	32	5	21	32	0	0	42	53	19
2011	PM-06	23	23	15	23	15	0	0	46	38	13
2008	PM	8	28	17	24	20	2	0	38	45	4136
2008	PM-01	17	29	20	29	6	0	0	46	34	35
2008	PM-02	13	36	18	20	13	0	0	49	33	174
2008	PM-03	7	25	18	24	24	2	0	32	49	2112
2008	PM-04	9	32	18	23	16	2	0	41	40	1094
2008	PM-05	9	31	14	25	18	2	0	42	44	510
2008	PM-06	14	36	14	21	14	1	0	50	36	145

Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	23	50	6	15	4	2	74	19	48
2018	PM-04	33	47	0	20	0	0	80	20	15
2018	PM-05	30	60	0	10	0	0	90	10	10
2017	PM	12	47	10	12	18	2	59	30	67
2017	PM-01	13	62	6	12	6	0	75	19	16
2017	PM-04	19	57	8	6	5	6	80	11	21
2017	PM-05	14	37	8	23	18	0	52	41	13
2014	PM	33	37	17	9	4	1	70	13	95
2014	PM-01	38	41	11	11	0	0	78	11	37
2014	PM-03	14	29	21	21	14	0	43	36	14
2014	PM-04	39	27	22	6	6	0	66	11	18
2014	PM-05	43	34	16	0	7	0	77	7	12
2011	PM	31	37	15	10	6	1	69	16	145
2011	PM-01	44	44	6	3	3	0	88	6	34
2011	PM-02	18	45	9	18	9	0	64	27	11
2011	PM-03	13	34	22	13	13	6	50	27	32
2011	PM-04	40	23	29	9	0	0	63	9	35
2011	PM-05	26	42	11	11	11	0	68	21	19
2011	PM-06	38	38	0	15	8	0	77	23	13

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	31	35	19	8	4	2	0	68	13	48
2018	PM-04	47	33	13	0	0	7	0	86	0	15
2018	PM-05	20	20	30	30	0	0	0	40	30	10
2017	PM	35	34	9	9	12	1	0	70	21	67
2017	PM-01	38	38	11	12	0	0	0	76	12	16
2017	PM-04	52	33	0	5	10	0	0	85	15	21
2017	PM-05	22	31	16	17	9	6	0	56	27	13
2014	PM	38	37	7	10	4	2	1	77	15	95
2014	PM-01	43	38	11	8	0	0	0	81	8	37
2014	PM-03	29	50	0	7	7	7	0	85	15	14
2014	PM-04	28	23	12	26	6	0	6	54	34	18
2014	PM-05	34	33	0	9	17	7	0	73	27	12
2011	PM	38	33	16	6	6	1	1	73	11	145
2011	PM-01	41	29	18	9	3	0	0	71	12	34
2011	PM-02	36	27	18	9	9	0	0	64	18	11
2011	PM-03	28	34	22	3	9	3	0	65	13	32
2011	PM-04	37	37	17	0	3	3	3	79	3	35
2011	PM-05	42	32	5	11	11	0	0	74	21	19
2011	PM-06	54	31	8	8	0	0	0	85	8	13
2008	PM	25	38	14	10	8	3	1	66	19	4132
2008	PM-01	34	34	14	9	0	9	0	75	9	35
2008	PM-02	30	30	16	15	5	3	2	63	20	174
2008	PM-03	19	38	15	12	10	4	1	60	23	2113
2008	PM-04	30	39	14	8	6	2	1	71	15	1090
2008	PM-05	33	37	13	8	5	4	0	73	14	508
2008	PM-06	40	40	10	5	4	1	0	81	9	145

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	29	31	23	10	6	60	17	48
2018	PM-04	53	13	33	0	0	67	0	15
2018	PM-05	20	30	10	30	10	50	40	10

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	19	21	13	19	21	8	0	43	43	48
2018	PM-04	27	20	13	13	13	13	0	54	31	15
2018	PM-05	10	40	0	30	10	10	0	56	44	10
2017	PM	12	26	13	16	25	6	3	41	45	67
2017	PM-01	6	32	6	13	30	13	0	44	49	16
2017	PM-04	14	39	20	0	19	5	4	58	20	21
2017	PM-05	6	8	14	41	23	8	0	15	69	13
2014	PM	14	25	21	12	18	9	1	43	34	94
2014	PM-01	16	30	22	14	11	8	0	50	26	37
2014	PM-03	0	36	28	7	21	7	0	39	31	14
2014	PM-04	16	17	11	21	23	6	6	38	49	18
2014	PM-05	17	26	9	9	24	16	0	51	39	12
2011	PM	13	22	18	13	18	12	4	42	37	145
2011	PM-01	12	24	24	18	9	15	0	41	31	34
2011	PM-02	18	9	18	0	18	36	0	43	29	11
2011	PM-03	13	31	13	16	28	0	0	44	44	32
2011	PM-04	17	23	20	6	11	17	6	52	22	35
2011	PM-05	11	21	16	21	21	5	5	35	47	19
2011	PM-06	8	8	15	15	23	8	23	22	56	13

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	31	27	10	17	15	0	0	58	31	48
2018	PM-04	47	13	7	27	7	0	0	60	33	15
2018	PM-05	20	70	10	0	0	0	0	90	0	10
2017	PM	15	34	17	12	20	0	1	50	33	67
2017	PM-01	25	31	13	12	19	0	0	56	31	16
2017	PM-04	18	54	18	0	10	0	0	72	10	21
2017	PM-05	8	23	14	23	32	0	0	31	55	13
2014	PM	20	24	22	16	14	4	0	46	31	95
2014	PM-01	22	22	22	16	13	5	0	46	31	37
2014	PM-03	7	21	29	21	21	0	0	29	43	14
2014	PM-04	32	23	17	17	6	6	0	58	24	18
2014	PM-05	17	33	17	17	15	0	0	51	32	12
2011	PM	23	32	18	17	10	1	0	55	27	145
2011	PM-01	26	35	12	18	9	0	0	62	26	34
2011	PM-02	27	18	36	0	18	0	0	45	18	11
2011	PM-03	6	22	19	28	22	3	0	29	52	32
2011	PM-04	34	46	11	6	3	0	0	80	9	35
2011	PM-05	16	32	26	26	0	0	0	47	26	19
2011	PM-06	31	23	15	15	15	0	0	54	31	13
2008	PM	11	29	19	21	19	1	0	40	41	4131
2008	PM-01	14	40	9	17	20	0	0	54	37	35
2008	PM-02	18	37	17	15	11	2	0	56	27	174
2008	PM-03	6	23	20	24	25	1	0	30	50	2110
2008	PM-04	15	33	21	17	13	1	0	49	30	1093
2008	PM-05	12	36	18	19	14	1	0	49	33	508
2008	PM-06	21	39	16	14	8	1	0	61	23	145

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	29	23	27	6	13	2	0	53	19	48
2018	PM-04	40	27	20	7	0	7	0	71	7	15
2018	PM-05	20	20	50	10	0	0	0	40	10	10
2017	PM	20	29	9	14	24	0	3	51	39	67
2017	PM-01	26	24	6	13	25	0	6	53	40	16
2017	PM-04	28	37	15	10	10	0	0	65	20	21
2017	PM-05	6	16	0	31	40	0	8	24	76	13
2014	PM	13	32	17	13	24	1	0	46	37	95
2014	PM-01	16	24	11	19	27	3	0	42	47	37
2014	PM-03	7	21	29	7	36	0	0	29	43	14
2014	PM-04	15	35	22	17	11	0	0	49	29	18
2014	PM-05	9	26	17	9	40	0	0	34	49	12
2011	PM	17	27	14	18	21	0	2	45	40	145
2011	PM-01	18	29	12	18	21	0	3	48	39	34
2011	PM-02	18	18	0	27	36	0	0	36	64	11
2011	PM-03	6	22	22	19	28	0	3	29	48	32
2011	PM-04	26	29	20	11	14	0	0	54	26	35
2011	PM-05	16	47	11	21	5	0	0	63	26	19
2011	PM-06	23	8	8	15	38	0	8	33	58	13
2008	PM	16	37	14	17	15	1	1	53	33	4130
2008	PM-01	17	23	14	26	17	0	3	41	44	35
2008	PM-02	23	41	11	13	10	1	1	65	24	174
2008	PM-03	11	34	16	18	19	1	1	46	38	2110
2008	PM-04	18	39	13	17	11	1	1	58	29	1091
2008	PM-05	21	41	13	13	11	1	0	62	24	508
2008	PM-06	29	41	9	12	7	1	1	72	19	145

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	25	29	31	10	4	0	54	15	48
2018	PM-04	27	33	40	0	0	0	60	0	15
2018	PM-05	20	40	30	10	0	0	60	10	10
2017	PM	18	30	16	16	17	3	49	34	66
2017	PM-01	28	33	0	13	20	6	65	35	15
2017	PM-04	22	57	5	6	10	0	79	16	21
2017	PM-05	0	8	36	17	32	8	8	53	13

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	29	35	21	4	2	8	0	70	7	48
2018	PM-04	33	33	13	0	0	20	0	83	0	15
2018	PM-05	20	50	20	0	0	10	0	78	0	10
2017	PM	26	45	20	0	0	9	0	78	0	67
2017	PM-01	36	45	13	0	0	6	0	87	0	16
2017	PM-04	43	52	0	0	0	5	0	100	0	21
2017	PM-05	6	54	26	0	0	14	0	70	0	13
2014	PM	40	36	15	4	0	4	1	80	4	95
2014	PM-01	46	38	8	8	0	0	0	84	8	37
2014	PM-03	29	43	21	0	0	0	7	77	0	14
2014	PM-04	43	23	17	6	0	11	0	75	6	18
2014	PM-05	51	25	24	0	0	0	0	76	0	12

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	29	44	8	8	4	6	0	78	13	48
2018	PM-04	40	40	0	7	0	13	0	92	8	15
2018	PM-05	20	60	0	10	0	10	0	89	11	10
2017	PM	31	46	6	7	8	3	0	79	15	67
2017	PM-01	19	75	6	0	0	0	0	94	0	16
2017	PM-04	42	47	0	0	5	6	0	95	5	21
2017	PM-05	30	30	6	18	17	0	0	59	34	13
2014	PM	40	33	15	7	2	3	0	75	10	95
2014	PM-01	46	32	11	11	0	0	0	78	11	37
2014	PM-03	29	36	21	7	7	0	0	64	14	14
2014	PM-04	49	22	12	0	6	11	0	81	6	18
2014	PM-05	43	25	24	9	0	0	0	68	9	12
2011	PM	25	41	14	9	3	6	1	71	13	145
2011	PM-01	38	35	12	6	0	6	3	81	6	34
2011	PM-02	18	55	18	9	0	0	0	73	9	11
2011	PM-03	6	41	16	16	9	13	0	54	29	32
2011	PM-04	34	29	23	6	3	6	0	67	9	35
2011	PM-05	16	68	11	0	5	0	0	84	5	19
2011	PM-06	23	46	0	23	0	8	0	75	25	13

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	43	32	11	13	2	0	0	74	15	47
2018	PM-04	50	36	7	7	0	0	0	86	7	14
2018	PM-05	50	30	20	0	0	0	0	80	0	10
2017	PM	35	37	9	8	11	0	0	72	19	67
2017	PM-01	30	45	13	12	0	0	0	75	12	16
2017	PM-04	50	39	0	0	10	0	0	90	10	21
2017	PM-05	22	22	22	9	26	0	0	44	34	13
2014	PM	42	37	10	7	3	1	0	80	11	95
2014	PM-01	54	32	5	8	0	0	0	87	8	37
2014	PM-03	14	50	14	7	14	0	0	64	21	14
2014	PM-04	55	17	11	6	6	6	0	76	12	18
2014	PM-05	34	42	17	7	0	0	0	76	7	12
2011	PM	32	41	14	6	6	0	1	73	13	145
2011	PM-01	41	35	12	3	3	0	6	81	6	34
2011	PM-02	27	55	9	9	0	0	0	82	9	11
2011	PM-03	16	47	22	9	6	0	0	63	16	32
2011	PM-04	40	37	11	3	9	0	0	77	11	35
2011	PM-05	21	42	21	5	11	0	0	63	16	19
2011	PM-06	38	38	0	15	8	0	0	77	23	13
2008	PM	21	39	15	12	12	0	0	60	25	4137
2008	PM-01	34	46	6	11	3	0	0	80	14	35
2008	PM-02	30	42	14	7	6	1	0	73	13	173
2008	PM-03	16	36	16	14	17	0	0	52	32	2113
2008	PM-04	25	42	14	11	7	0	0	67	18	1094
2008	PM-05	30	40	13	11	7	0	0	69	18	510
2008	PM-06	30	48	9	7	6	0	0	78	13	146

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	29	31	15	15	10	0	60	25	48
2018	PM-04	53	13	20	13	0	0	67	13	15
2018	PM-05	10	50	30	10	0	0	60	10	10
2017	PM	26	25	14	14	22	0	51	36	67
2017	PM-01	30	19	26	12	13	0	49	25	16
2017	PM-04	37	32	10	10	10	0	70	21	21
2017	PM-05	6	23	8	23	40	0	30	63	13
2014	PM	36	34	15	7	8	0	70	16	95
2014	PM-01	43	35	8	11	3	0	78	13	37
2014	PM-03	29	21	21	7	21	0	50	29	14
2014	PM-04	43	23	22	0	11	0	66	11	18
2014	PM-05	26	43	9	9	15	0	68	23	12
2011	PM	23	36	21	10	10	1	59	20	145
2011	PM-01	32	29	24	6	3	6	66	9	34
2011	PM-02	0	45	18	18	18	0	45	36	11
2011	PM-03	19	34	25	16	6	0	53	22	32
2011	PM-04	26	43	14	6	11	0	69	17	35
2011	PM-05	21	37	21	11	11	0	58	21	19
2011	PM-06	15	31	23	8	23	0	46	31	13

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	31	31	21	10	6	63	17	48
2018	PM-04	53	33	7	7	0	87	7	15
2018	PM-05	20	40	40	0	0	60	0	10
2017	PM	24	31	10	15	19	55	34	67
2017	PM-01	24	38	13	12	13	62	25	16
2017	PM-04	37	37	10	6	10	75	16	21
2017	PM-05	14	16	8	38	24	30	63	13
2014	PM	28	45	12	6	9	73	16	95
2014	PM-01	35	49	5	8	3	84	11	37
2014	PM-03	21	36	14	7	21	57	29	14
2014	PM-04	32	35	16	6	11	66	17	18
2014	PM-05	17	51	9	9	15	68	23	12
2011	PM	20	44	17	10	9	64	20	143
2011	PM-01	26	44	24	3	3	71	6	34
2011	PM-02	0	45	27	18	9	45	27	11
2011	PM-03	16	35	23	16	10	52	26	31
2011	PM-04	17	51	11	9	11	69	20	35
2011	PM-05	22	50	6	11	11	72	22	18
2011	PM-06	23	38	8	15	15	62	31	13
2008	PM	17	37	16	16	13	55	29	4132
2008	PM-01	29	37	17	6	11	66	17	35
2008	PM-02	23	43	14	11	9	66	20	172
2008	PM-03	13	34	17	18	17	48	35	2111
2008	PM-04	20	40	15	16	9	60	25	1093
2008	PM-05	22	41	14	13	9	64	22	509
2008	PM-06	21	47	13	12	7	68	18	146

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	35	17	17	19	13	0	0	52	31	48
2018	PM-04	53	13	13	13	7	0	0	67	20	15
2018	PM-05	30	30	20	20	0	0	0	60	20	10
2017	PM	24	20	20	11	23	2	0	45	35	66
2017	PM-01	36	19	13	19	13	0	0	55	31	16
2017	PM-04	24	37	19	5	10	5	0	64	16	21
2017	PM-05	9	16	17	9	50	0	0	24	59	12
2014	PM	31	24	20	12	8	3	1	58	21	95
2014	PM-01	27	32	27	5	5	0	3	61	11	37
2014	PM-03	36	21	7	14	14	7	0	62	31	14
2014	PM-04	38	17	16	12	6	11	0	62	19	18
2014	PM-05	34	9	17	26	15	0	0	43	40	12
2011	PM	28	31	14	10	8	6	3	65	20	145
2011	PM-01	32	38	15	9	3	3	0	73	12	34
2011	PM-02	9	27	27	9	18	9	0	40	30	11
2011	PM-03	28	44	3	13	3	3	6	79	17	32
2011	PM-04	29	26	14	14	11	6	0	58	27	35
2011	PM-05	21	21	26	5	11	16	0	50	19	19
2011	PM-06	46	15	15	8	8	0	8	67	17	13
2008	PM	20	30	17	15	12	5	1	53	28	4134
2008	PM-01	34	17	17	9	11	9	3	58	23	35
2008	PM-02	23	27	16	16	12	7	0	53	30	173
2008	PM-03	16	28	19	16	14	5	1	48	32	2113
2008	PM-04	23	32	17	14	9	5	0	58	25	1093
2008	PM-05	28	32	15	12	9	4	0	63	22	509
2008	PM-06	25	34	18	12	10	1	1	60	22	146

Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	PM	29	33	38	48
2018	PM-04	20	47	33	15
2018	PM-05	30	40	30	10
2017	PM	29	36	35	67
2017	PM-01	36	45	19	16
2017	PM-04	10	44	46	21
2017	PM-05	50	8	42	13
2014	PM	26	36	38	95
2014	PM-01	16	43	41	37
2014	PM-03	14	43	43	14
2014	PM-04	39	28	33	18
2014	PM-05	40	9	51	12
2011	PM	33	37	30	145
2011	PM-01	29	38	32	34
2011	PM-02	55	18	27	11
2011	PM-03	13	63	25	32
2011	PM-04	40	37	23	35
2011	PM-05	37	16	47	19
2011	PM-06	54	23	23	13

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	PM	0	43	29	7	7	14	14
2017	PM	16	20	59	5	0	0	20
2014	PM	24	16	44	8	9999	8	25
2011	PM	23	21	40	8	9999	8	48
2011	PM-01	20	40	30	10	9999	0	10
2011	PM-04	29	7	43	14	9999	7	14

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	19	81	48

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	9	17	26	13	11	23	2	34	31	47
2018	PM-04	13	20	27	7	0	33	0	50	10	15
2018	PM-05	10	20	10	30	10	10	10	38	50	10
2017	PM	13	12	19	8	19	16	12	35	39	67
2017	PM-01	13	6	36	6	13	19	7	25	25	16
2017	PM-04	19	20	10	3	15	23	10	58	28	21
2017	PM-05	16	6	40	8	17	6	8	26	28	13
2014	PM	12	17	24	8	7	22	9	42	23	95
2014	PM-01	22	14	27	8	0	22	8	50	12	37
2014	PM-03	0	36	29	14	14	7	0	38	31	14
2014	PM-04	11	0	23	5	12	26	23	22	32	18
2014	PM-05	9	17	17	15	9	26	8	38	36	12

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	23	28	21	11	6	11	0	57	19	47
2018	PM-04	47	20	13	7	0	13	0	77	8	15
2018	PM-05	10	30	30	10	0	20	0	50	13	10
2017	PM	21	22	15	12	16	12	1	50	32	67
2017	PM-01	13	26	13	12	13	24	0	51	33	16
2017	PM-04	39	25	8	0	15	13	0	73	17	21
2017	PM-05	16	22	17	17	17	13	0	43	38	13
2014	PM	21	26	24	6	5	15	2	57	14	95
2014	PM-01	30	19	24	5	0	22	0	62	7	37
2014	PM-03	7	57	21	0	7	7	0	69	8	14
2014	PM-04	23	6	29	11	6	20	6	39	22	18
2014	PM-05	26	17	17	7	17	9	8	51	29	12
2011	PM	26	34	21	7	4	8	0	65	12	145
2011	PM-01	35	26	15	9	6	9	0	68	16	34
2011	PM-02	18	36	27	9	0	9	0	60	10	11
2011	PM-03	13	47	25	9	3	3	0	61	13	32
2011	PM-04	29	34	20	3	6	9	0	69	9	35
2011	PM-05	21	32	21	11	5	11	0	59	18	19
2011	PM-06	31	31	31	0	0	8	0	67	0	13

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	13	13	31	6	8	27	2	35	21	48
2018	PM-04	27	13	20	7	0	33	0	60	10	15
2018	PM-05	10	30	30	0	0	20	10	57	0	10
2017	PM	10	22	18	7	5	29	9	52	19	67
2017	PM-01	0	38	19	0	0	30	13	67	0	16
2017	PM-04	23	23	10	5	6	29	5	70	16	21
2017	PM-05	16	6	8	9	9	52	0	46	37	13
2014	PM	13	20	26	2	1	30	8	53	5	95
2014	PM-01	16	16	24	3	0	30	11	55	5	37
2014	PM-03	21	36	29	7	0	7	0	61	8	14
2014	PM-04	11	11	29	0	6	26	17	39	10	18
2014	PM-05	9	17	26	0	0	49	0	50	0	12

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	29	21	25	4	8	13	0	57	14	48
2018	PM-04	53	13	13	7	0	13	0	77	8	15
2018	PM-05	20	30	30	0	0	20	0	63	0	10
2017	PM	23	28	15	7	6	19	1	65	16	67
2017	PM-01	13	38	19	0	13	18	0	62	15	16
2017	PM-04	38	33	5	5	0	19	0	88	6	21
2017	PM-05	37	0	8	9	9	37	0	59	28	13
2014	PM	29	29	15	3	2	21	1	74	7	95
2014	PM-01	35	22	11	8	0	22	3	75	11	37
2014	PM-03	36	29	14	0	14	7	0	69	15	14
2014	PM-04	26	23	23	0	0	28	0	68	0	18
2014	PM-05	26	34	17	0	0	23	0	78	0	12
2011	PM	33	33	17	6	3	8	0	72	9	145
2011	PM-01	38	35	18	0	3	6	0	78	3	34
2011	PM-02	9	55	27	0	9	0	0	64	9	11
2011	PM-03	28	34	16	13	0	9	0	69	14	32
2011	PM-04	37	23	23	6	3	9	0	66	9	35
2011	PM-05	37	32	5	5	5	16	0	81	13	19
2011	PM-06	31	38	15	8	0	8	0	75	8	13

Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	23	15	31	13	19	0	38	31	48
2018	PM-04	20	13	53	7	7	0	33	13	15
2018	PM-05	50	0	20	0	30	0	50	30	10
2017	PM	15	23	23	14	23	3	39	38	67
2017	PM-01	19	11	26	6	31	6	32	40	16
2017	PM-04	19	29	25	14	12	0	48	26	21
2017	PM-05	24	17	14	9	36	0	41	45	13

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	11	28	28	21	13	0	38	34	47
2018	PM-04	13	13	20	33	20	0	27	53	15
2018	PM-05	0	50	40	10	0	0	50	10	10
2017	PM	7	26	29	14	19	5	35	34	67
2017	PM-01	13	13	31	25	13	6	27	40	16
2017	PM-04	14	17	19	20	24	6	33	47	21
2017	PM-05	0	37	32	0	31	0	37	31	13

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	21	34	19	15	6	4	58	22	47
2018	PM-04	20	7	33	20	13	7	29	36	15
2018	PM-05	30	50	10	10	0	0	80	10	10
2017	PM	24	23	22	8	15	9	51	25	66
2017	PM-01	30	25	13	13	0	19	68	15	16
2017	PM-04	32	10	19	10	19	10	46	32	21
2017	PM-05	17	34	24	0	25	0	51	25	12

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	6	21	35	21	17	0	27	38	48
2018	PM-04	7	33	13	33	13	0	40	47	15
2018	PM-05	0	30	40	10	20	0	30	30	10
2017	PM	9	10	30	15	33	3	19	50	67
2017	PM-01	0	12	26	30	31	0	12	62	16
2017	PM-04	10	10	24	12	38	6	21	53	21
2017	PM-05	8	18	28	16	31	0	26	46	13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	60	15	15	0	2	0	9	81	2	47
2018	PM-04	67	0	20	0	7	0	7	71	7	15
2018	PM-05	70	10	10	0	0	0	10	89	0	10
2017	PM	39	18	17	4	5	1	15	68	11	67
2017	PM-01	43	19	20	0	0	0	19	76	0	16
2017	PM-04	36	20	10	14	0	5	15	70	18	21
2017	PM-05	51	24	17	0	0	0	8	82	0	13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	33	30	22	13	2	0	63	15	46
2018	PM-04	47	13	33	7	0	0	60	7	15
2018	PM-05	40	40	10	10	0	0	80	10	10
2017	PM	21	29	21	18	9	1	51	28	67
2017	PM-01	26	25	25	6	11	6	54	19	16
2017	PM-04	29	31	14	20	5	0	61	25	21
2017	PM-05	14	23	17	38	8	0	37	46	13

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	29	33	25	6	6	0	63	13	48
2018	PM-04	33	33	33	0	0	0	67	0	15
2018	PM-05	30	30	30	10	0	0	60	10	10
2017	PM	25	28	21	13	9	3	55	23	67
2017	PM-01	30	26	25	6	6	6	60	13	16
2017	PM-04	33	37	14	5	5	6	75	10	21
2017	PM-05	23	6	40	14	17	0	30	31	13

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	21	27	35	10	4	2	49	15	48
2018	PM-04	33	20	33	13	0	0	53	13	15
2018	PM-05	10	40	50	0	0	0	50	0	10
2017	PM	22	25	22	18	8	5	49	27	67
2017	PM-01	25	38	18	6	0	13	73	7	16
2017	PM-04	28	28	14	20	5	6	59	26	21
2017	PM-05	22	6	41	14	17	0	28	31	13

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	35	25	21	13	6	0	60	19	48
2018	PM-04	47	20	13	20	0	0	67	20	15
2018	PM-05	40	30	30	0	0	0	70	0	10
2017	PM	31	22	19	18	6	3	55	25	67
2017	PM-01	37	31	13	6	6	6	73	13	16
2017	PM-04	39	32	3	15	5	6	75	21	21
2017	PM-05	14	8	47	23	8	0	22	31	13

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	38	29	25	4	4	0	67	8	48
2018	PM-04	40	33	20	7	0	0	73	7	15
2018	PM-05	50	40	10	0	0	0	90	0	10
2017	PM	36	24	18	14	3	5	63	18	67
2017	PM-01	26	30	19	6	6	13	64	14	16
2017	PM-04	39	23	18	10	5	6	65	16	21
2017	PM-05	63	20	8	9	0	0	83	9	13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	71	8	17	4	0	0	79	4	48
2018	PM-04	73	7	20	0	0	0	80	0	15
2018	PM-05	90	10	0	0	0	0	100	0	10
2017	PM	45	21	17	6	1	9	73	8	67
2017	PM-01	50	25	6	6	0	13	86	7	16
2017	PM-04	60	14	10	10	0	5	78	11	21
2017	PM-05	39	31	24	0	6	0	69	6	13

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	71	13	8	2	4	2	85	6	48
2018	PM-04	67	20	7	0	0	7	93	0	15
2018	PM-05	80	10	10	0	0	0	90	0	10

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	63	10	10	2	8	4	2	78	11	48
2018	PM-04	60	13	13	7	0	0	7	79	7	15
2018	PM-05	60	20	10	0	10	0	0	80	10	10
2017	PM	59	11	11	3	6	0	9	78	10	66
2017	PM-01	57	13	19	0	5	0	6	74	6	16
2017	PM-04	71	9	5	0	5	0	10	89	5	21
2017	PM-05	54	13	18	8	0	0	8	72	8	13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	42	23	25	6	4	0	65	10	48
2018	PM-04	60	0	27	13	0	0	60	13	15
2018	PM-05	30	50	10	0	10	0	80	10	10
2017	PM	49	24	11	6	3	6	78	10	67
2017	PM-01	62	19	6	6	0	6	87	7	16
2017	PM-04	62	17	10	0	0	10	88	0	21
2017	PM-05	41	50	9	0	0	0	91	0	13

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	52	17	15	10	4	2	0	70	15	48
2018	PM-04	60	13	20	7	0	0	0	73	7	15
2018	PM-05	50	20	10	20	0	0	0	70	20	10
2017	PM	48	22	11	6	6	0	8	75	13	67
2017	PM-01	57	25	6	0	5	0	6	88	6	16
2017	PM-04	66	6	13	0	5	0	10	80	5	21
2017	PM-05	23	40	21	8	0	0	8	68	8	13

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	53	17	9	0	0	21	89	0	47
2018	PM-04	60	0	13	0	0	27	82	0	15
2017	PM	60	4	3	3	1	27	89	6	67
2017	PM-01	70	0	0	0	0	30	100	0	16
2017	PM-04	65	0	0	0	0	35	100	0	21
2017	PM-05	77	8	9	0	0	6	90	0	13

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	70	13	9	2	6	89	2	47
2018	PM-04	60	27	7	0	7	93	0	15
2018	PM-05	80	10	10	0	0	90	0	10
2017	PM	62	19	3	5	11	91	5	67
2017	PM-01	82	11	0	0	6	100	0	16
2017	PM-04	56	23	5	0	16	94	0	21
2017	PM-05	77	15	0	8	0	92	8	13

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	71	15	4	6	2	2	0	87	9	48
2018	PM-04	73	13	7	7	0	0	0	87	7	15
2018	PM-05	90	10	0	0	0	0	0	100	0	10
2017	PM	67	16	5	5	0	0	8	90	5	67
2017	PM-01	62	19	6	6	0	0	6	87	7	16
2017	PM-04	70	14	6	0	0	0	10	94	0	21
2017	PM-05	92	8	0	0	0	0	0	100	0	13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	58	29	8	2	0	2	0	89	2	48
2018	PM-04	67	27	7	0	0	0	0	93	0	15
2018	PM-05	40	40	20	0	0	0	0	80	0	10
2017	PM	49	34	4	3	4	0	5	87	8	67
2017	PM-01	32	43	12	0	6	0	6	80	7	16
2017	PM-04	60	29	0	0	5	0	6	95	5	21
2017	PM-05	60	40	0	0	0	0	0	100	0	13

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	16	33	31	16	4	0	49	20	49
2018	PM-04	7	33	53	7	0	0	40	7	15
2018	PM-05	20	60	10	10	0	0	80	10	10
2017	PM	9	24	44	17	5	1	33	22	66
2017	PM-01	7	20	34	26	7	7	29	35	15
2017	PM-04	14	28	39	14	5	0	42	19	21
2017	PM-05	0	23	60	17	0	0	23	17	13

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	11	26	39	20	4	0	24	37	46
2018	PM-04	7	29	36	21	7	0	29	36	14
2018	PM-05	0	20	50	20	10	0	30	20	10
2017	PM	12	27	38	16	6	1	22	40	67
2017	PM-01	13	43	25	13	6	0	20	55	16
2017	PM-04	10	19	46	15	10	0	25	29	21
2017	PM-05	8	24	52	9	6	0	15	32	13

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	29	40	15	6	8	2	0	70	15	48
2018	PM-04	53	20	7	13	0	7	0	79	14	15
2017	PM	13	40	24	9	10	3	1	55	19	67
2017	PM-01	19	57	11	6	6	0	0	76	12	16
2017	PM-04	14	34	19	14	15	4	0	50	30	21
2017	PM-05	16	43	32	0	9	0	0	59	9	13

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	16	41	20	12	10	0	57	22	49
2018	PM-04	27	47	13	13	0	0	73	13	15
2018	PM-05	20	50	20	10	0	0	70	10	10
2017	PM	15	24	17	20	20	5	41	41	67
2017	PM-01	13	32	6	24	19	6	48	46	16
2017	PM-04	24	19	23	14	10	10	48	26	21
2017	PM-05	8	22	22	26	23	0	30	48	13

Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	27	24	27	10	12	0	27	73	49
2018	PM-04	27	33	33	0	7	0	27	73	15
2018	PM-05	30	10	20	30	10	0	30	70	10
2017	PM	31	27	18	14	8	1	32	68	67
2017	PM-01	38	11	25	20	6	0	38	62	16
2017	PM-04	34	29	19	6	13	0	34	66	21
2017	PM-05	8	42	8	22	14	6	8	92	13

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	PM	14	36
2018	PM-04	9	11
2017	PM	18	45
2017	PM-01	20	10
2017	PM-04	23	14
2017	PM-05	18	11

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	PM	31	36
2018	PM-04	9	11
2017	PM	19	45
2017	PM-01	18	10
2017	PM-04	12	14
2017	PM-05	25	11

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	PM	11	36
2018	PM-04	0	11
2017	PM	13	45
2017	PM-01	20	10
2017	PM-04	7	14
2017	PM-05	17	11

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	PM	69	36
2018	PM-04	73	11
2017	PM	55	45
2017	PM-01	50	10
2017	PM-04	34	14
2017	PM-05	61	11

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	PM	11	36
2018	PM-04	0	11
2017	PM	7	45
2017	PM-01	10	10
2017	PM-04	7	14
2017	PM-05	9	11

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	PM	19	36
2018	PM-04	9	11

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	PM	28	36
2018	PM-04	27	11
2017	PM	38	45
2017	PM-01	20	10
2017	PM-04	50	14
2017	PM-05	36	11

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	PM	9	59	3	12	0	18	34
2018	PM-04	20	80	0	0	0	0	10
2017	PM	5	51	18	15	2	9	44
2017	PM-01	0	72	8	20	0	0	10
2017	PM-04	0	54	17	14	8	8	13
2017	PM-05	0	49	16	27	0	7	11

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	PM	28	72	36
2018	PM-04	27	73	11

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	11	14	19	11	39	0	6	26	53	36
2018	PM-04	9	9	18	9	36	0	18	22	56	11
2017	PM	11	22	9	11	30	6	9	40	49	45
2017	PM-01	10	40	10	10	10	8	12	63	25	10
2017	PM-04	22	15	0	8	34	7	15	46	54	14
2017	PM-05	10	19	0	25	45	0	0	30	70	11

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	3	6	14	17	46	3	11	10	73	35
2018	PM-04	9	0	9	18	36	9	18	13	75	11
2017	PM	9	16	16	11	28	4	17	31	48	45
2017	PM-01	10	30	32	10	8	0	10	45	20	10
2017	PM-04	22	0	7	15	18	15	24	35	53	14
2017	PM-05	0	19	0	16	55	0	9	21	79	11

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	PM	46	23	2	13	10	6	73	24	48
2018	PM-04	47	20	0	13	7	13	77	23	15
2018	PM-05	30	20	10	30	10	0	50	40	10

Report a problem or mistake on this page

Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Canada Border Services Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - PM

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Discrimination

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination