2018 Public Service Employee Survey Results for Canada Border Services Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	21	42	16	18	3	0	63	22	115
2018	FI-01	32	32	18	14	4	0	64	18	28
2018	FI-02	27	46	12	15	0	0	73	15	26
2018	FI-03	11	38	22	22	8	0	49	30	37
2018	FI-04	17	57	9	17	0	0	74	17	23
2017	FI	15	27	14	23	21	0	42	44	85
2017	FI-01	25	31	19	0	25	0	56	25	16
2017	FI-02	19	25	12	31	13	0	43	44	16
2017	FI-03	8	25	14	28	25	0	33	53	36
2017	FI-04	18	29	12	24	18	0	47	41	17
2014	FI	15	37	12	23	13	1	52	36	143
2014	FI-01	15	27	15	38	4	0	42	42	26
2014	FI-02	18	33	21	21	8	0	51	28	39
2014	FI-03	12	42	9	15	21	2	55	36	48
2014	FI-04	15	46	4	23	12	0	62	35	26
2011	FI	13	40	16	19	10	0	54	30	134
2011	FI-01	15	48	12	12	12	0	64	24	33
2011	FI-02	7	26	22	22	22	0	33	44	27
2011	FI-03	14	41	18	20	6	0	55	27	49
2011	FI-04	13	46	13	25	4	0	58	29	24
2008	FI	33	42	9	9	7	0	75	16	67
2008	FI-03	32	43	7	4	14	0	75	18	28
2008	FI-04	44	39	6	11	0	0	83	11	18

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	42	40	7	6	5	82	11	115
2018	FI-01	39	39	7	4	11	79	14	28
2018	FI-02	31	54	4	8	4	85	12	26
2018	FI-03	35	41	14	8	3	76	11	37
2018	FI-04	65	26	0	4	4	91	9	23
2017	FI	31	51	9	6	2	82	9	84
2017	FI-01	44	31	13	6	6	75	13	16
2017	FI-02	19	63	6	12	0	81	12	16
2017	FI-03	25	56	14	6	0	80	6	36
2017	FI-04	44	50	0	0	6	94	6	16
2014	FI	32	47	8	8	4	79	13	143
2014	FI-01	31	50	8	8	4	81	12	26
2014	FI-02	21	56	10	8	5	77	13	39
2014	FI-03	40	39	8	10	2	79	12	48
2014	FI-04	35	46	8	4	8	81	12	26
2011	FI	32	46	14	5	5	77	9	133
2011	FI-01	21	64	9	3	3	85	6	33
2011	FI-02	22	52	15	7	4	74	11	27
2011	FI-03	35	42	17	2	4	77	6	48
2011	FI-04	46	25	13	8	8	71	17	24
2008	FI	52	34	4	3	6	87	9	67
2008	FI-03	50	43	0	4	4	93	7	28
2008	FI-04	56	22	11	0	11	78	11	18

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	46	39	4	5	5	0	86	11	114
2018	FI-01	39	36	7	7	11	0	75	18	28
2018	FI-02	38	46	4	12	0	0	85	12	26
2018	FI-03	46	46	3	3	3	0	92	5	37
2018	FI-04	64	27	0	0	9	0	91	9	22
2017	FI	45	35	8	8	4	0	80	12	84
2017	FI-01	50	25	6	13	6	0	75	19	16
2017	FI-02	37	38	12	12	0	0	75	12	16
2017	FI-03	38	42	11	6	3	0	80	9	36
2017	FI-04	63	25	0	6	6	0	88	13	16
2014	FI	36	50	6	6	1	1	87	7	143
2014	FI-01	35	46	8	8	4	0	81	12	26
2014	FI-02	31	51	10	5	0	3	84	5	39
2014	FI-03	42	46	6	4	2	0	88	6	48
2014	FI-04	35	58	0	8	0	0	92	8	26
2011	FI	46	40	5	7	1	0	86	9	134
2011	FI-01	27	61	3	9	0	0	88	9	33
2011	FI-02	33	48	7	7	4	0	81	11	27
2011	FI-03	57	29	8	4	2	0	86	6	49
2011	FI-04	58	29	0	13	0	0	88	13	24
2008	FI	63	27	4	3	3	0	90	6	67
2008	FI-03	57	39	4	0	0	0	96	0	28
2008	FI-04	72	11	6	11	0	0	83	11	18

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	46	33	10	2	9	0	80	11	114
2018	FI-01	56	33	0	0	11	0	89	11	27
2018	FI-02	54	31	12	0	4	0	85	4	26
2018	FI-03	38	41	5	0	16	0	78	16	37
2018	FI-04	39	26	26	9	0	0	65	9	23
2017	FI	32	28	14	10	15	0	61	25	84
2017	FI-01	50	31	0	0	19	0	81	19	16
2017	FI-02	37	19	19	12	13	0	56	26	16
2017	FI-03	26	33	22	8	11	0	59	19	36
2017	FI-04	25	25	6	19	25	0	50	44	16
2014	FI	39	29	14	7	10	1	69	17	143
2014	FI-01	62	31	0	4	4	0	92	8	26
2014	FI-02	44	26	15	3	10	3	71	13	39
2014	FI-03	40	25	17	8	10	0	65	19	48
2014	FI-04	15	42	15	15	12	0	58	27	26
2011	FI	34	34	8	15	10	0	68	25	133
2011	FI-01	36	42	9	6	6	0	79	12	33
2011	FI-02	33	41	7	11	7	0	74	19	27
2011	FI-03	37	31	4	14	14	0	67	29	49
2011	FI-04	25	21	13	33	8	0	46	42	24

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	32	43	9	9	7	76	16	115
2018	FI-01	29	43	7	18	4	71	21	28
2018	FI-02	42	31	12	12	4	73	15	26
2018	FI-03	16	54	11	5	14	70	19	37
2018	FI-04	52	39	4	0	4	91	4	23
2017	FI	27	42	10	13	7	69	20	85
2017	FI-01	31	43	0	13	13	75	25	16
2017	FI-02	37	25	19	19	0	62	19	16
2017	FI-03	19	42	14	16	9	61	25	36
2017	FI-04	29	59	6	0	6	88	6	17
2014	FI	20	40	20	13	7	60	20	143
2014	FI-01	19	50	19	4	8	69	12	26
2014	FI-02	23	26	23	21	8	49	28	39
2014	FI-03	19	44	19	10	8	63	19	48
2014	FI-04	23	42	19	12	4	65	15	26
2011	FI	24	50	11	9	5	74	14	133
2011	FI-01	24	45	18	6	6	70	12	33
2011	FI-02	11	52	15	15	7	63	22	27
2011	FI-03	22	63	6	4	4	86	8	49
2011	FI-04	42	29	8	17	4	71	21	24
2008	FI	43	36	10	6	4	79	10	67
2008	FI-03	50	36	11	0	4	86	4	28
2008	FI-04	39	39	6	11	6	78	17	18

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	19	44	23	8	5	1	64	13	115
2018	FI-01	29	39	25	4	4	0	68	7	28
2018	FI-02	27	46	15	4	8	0	73	12	26
2018	FI-03	5	38	32	19	5	0	43	24	37
2018	FI-04	22	57	13	0	4	4	82	5	23
2017	FI	23	35	16	13	12	0	59	25	85
2017	FI-01	38	19	18	6	19	0	57	25	16
2017	FI-02	31	31	12	26	0	0	62	26	16
2017	FI-03	8	45	17	14	17	0	52	31	36
2017	FI-04	35	35	18	6	6	0	71	12	17
2014	FI	24	40	14	13	9	1	64	22	143
2014	FI-01	27	46	15	8	4	0	73	12	26
2014	FI-02	33	28	15	13	10	0	62	23	39
2014	FI-03	21	39	10	19	8	2	62	28	48
2014	FI-04	15	50	15	8	12	0	65	19	26
2011	FI	22	39	15	14	10	0	61	24	133
2011	FI-01	21	36	18	6	18	0	58	24	33
2011	FI-02	22	37	11	22	7	0	59	30	27
2011	FI-03	21	44	15	15	6	0	65	21	48
2011	FI-04	25	33	17	17	8	0	58	25	24

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	17	38	20	15	9	2	56	24	115
2018	FI-01	21	46	11	14	7	0	68	21	28
2018	FI-02	27	38	15	12	4	4	68	16	26
2018	FI-03	5	32	27	19	16	0	38	35	37
2018	FI-04	17	39	22	13	4	4	59	18	23
2017	FI	15	32	21	18	13	0	47	32	85
2017	FI-01	25	25	25	0	25	0	50	25	16
2017	FI-02	31	25	19	12	13	0	56	26	16
2017	FI-03	8	31	28	24	9	0	39	33	36
2017	FI-04	6	47	6	29	12	0	53	41	17

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	37	47	9	5	2	0	84	7	113
2018	FI-01	39	39	18	4	0	0	79	4	28
2018	FI-02	32	44	8	12	4	0	76	16	25
2018	FI-03	32	57	5	3	3	0	89	5	37
2018	FI-04	48	43	4	4	0	0	91	4	23
2017	FI	31	49	6	8	6	0	80	14	85
2017	FI-01	31	38	12	13	6	0	69	19	16
2017	FI-02	37	44	12	6	0	0	81	6	16
2017	FI-03	27	51	3	11	8	0	78	19	36
2017	FI-04	35	59	0	0	6	0	94	6	17
2014	FI	32	42	15	8	3	1	75	11	143
2014	FI-01	27	54	8	4	4	4	84	8	26
2014	FI-02	33	41	13	8	5	0	74	13	39
2014	FI-03	34	35	21	10	0	0	69	10	48
2014	FI-04	38	42	15	0	4	0	81	4	26
2011	FI	31	48	10	6	5	0	78	11	134
2011	FI-01	24	61	3	9	3	0	85	12	33
2011	FI-02	33	37	22	4	4	0	70	7	27
2011	FI-03	31	45	12	2	10	0	76	12	49
2011	FI-04	33	50	4	13	0	0	83	13	24
2008	FI	45	45	6	0	4	0	90	4	67
2008	FI-03	57	36	4	0	4	0	93	4	28
2008	FI-04	50	39	6	0	6	0	89	6	18

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	30	42	11	10	7	72	17	112
2018	FI-01	29	39	18	7	7	68	14	28
2018	FI-02	46	29	8	13	4	75	17	24
2018	FI-03	14	49	11	14	14	62	27	37
2018	FI-04	43	48	4	4	0	91	4	23
2017	FI	21	40	15	13	11	61	24	85
2017	FI-01	19	38	25	0	19	57	19	16
2017	FI-02	31	19	25	19	7	50	26	16
2017	FI-03	13	45	11	19	12	58	31	36
2017	FI-04	29	53	6	6	6	82	12	17

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	42	35	16	4	3	77	7	113
2018	FI-01	46	36	11	4	4	82	7	28
2018	FI-02	44	16	28	8	4	60	12	25
2018	FI-03	30	49	16	3	3	78	5	37
2018	FI-04	52	35	9	4	0	87	4	23
2017	FI	40	45	12	2	1	85	4	84
2017	FI-01	62	19	13	6	0	81	6	16
2017	FI-02	37	32	25	6	0	69	6	16
2017	FI-03	33	56	11	0	0	89	0	35
2017	FI-04	35	59	0	0	6	94	6	17
2014	FI	40	41	13	4	2	80	6	143
2014	FI-01	54	38	4	4	0	92	4	26
2014	FI-02	31	38	23	5	3	69	8	39
2014	FI-03	39	40	15	4	2	79	6	48
2014	FI-04	38	50	8	0	4	88	4	26
2011	FI	43	45	7	4	2	88	5	133
2011	FI-01	33	61	0	6	0	94	6	33
2011	FI-02	38	42	12	4	4	81	8	26
2011	FI-03	47	43	8	2	0	90	2	49
2011	FI-04	50	33	8	4	4	83	8	24

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	26	51	9	10	4	1	0	77	14	112
2018	FI-01	14	57	11	11	4	4	0	74	15	28
2018	FI-02	28	52	12	4	4	0	0	80	8	25
2018	FI-03	24	49	8	16	3	0	0	73	19	37
2018	FI-04	41	45	5	5	5	0	0	86	9	22
2017	FI	25	38	18	14	4	1	0	64	18	84
2017	FI-01	25	31	25	19	0	0	0	56	19	16
2017	FI-02	25	38	19	19	0	0	0	63	19	16
2017	FI-03	16	40	20	15	6	3	0	58	22	35
2017	FI-04	41	41	6	6	6	0	0	82	12	17
2014	FI	24	46	14	7	8	1	1	71	15	143
2014	FI-01	23	50	12	8	4	4	0	76	12	26
2014	FI-02	26	44	21	8	3	0	0	69	10	39
2014	FI-03	25	46	15	2	11	0	2	72	13	48
2014	FI-04	23	54	4	8	12	0	0	77	19	26
2011	FI	25	47	10	11	8	0	0	71	19	133
2011	FI-01	33	39	12	9	6	0	0	73	15	33
2011	FI-02	12	69	15	0	4	0	0	81	4	26
2011	FI-03	20	49	6	14	10	0	0	69	24	49
2011	FI-04	33	29	8	17	13	0	0	63	29	24

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	28	42	16	7	6	1	0	71	13	113
2018	FI-01	21	50	14	4	7	4	0	74	11	28
2018	FI-02	36	40	16	4	4	0	0	76	8	25
2018	FI-03	16	41	22	14	8	0	0	57	22	37
2018	FI-04	48	35	9	4	4	0	0	83	9	23
2017	FI	27	32	17	15	7	0	1	60	22	84
2017	FI-01	38	25	12	6	19	0	0	62	25	16
2017	FI-02	25	37	6	32	0	0	0	62	32	16
2017	FI-03	19	32	28	15	3	0	3	53	19	35
2017	FI-04	35	35	12	6	12	0	0	71	18	17
2014	FI	31	43	11	6	9	0	0	74	15	142
2014	FI-01	35	46	12	4	4	0	0	81	8	26
2014	FI-02	28	49	13	5	5	0	0	77	10	39
2014	FI-03	36	34	15	6	8	0	0	70	15	47
2014	FI-04	27	54	0	4	15	0	0	81	19	26

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	29	33	19	12	5	1	1	63	17	113
2018	FI-01	25	36	21	11	4	4	0	63	15	28
2018	FI-02	44	32	16	4	0	0	4	79	4	25
2018	FI-03	16	27	27	16	14	0	0	43	30	37
2018	FI-04	39	39	9	13	0	0	0	78	13	23
2017	FI	26	31	19	18	6	0	0	57	24	84
2017	FI-01	38	31	19	0	13	0	0	69	13	16
2017	FI-02	31	25	12	32	0	0	0	56	32	16
2017	FI-03	13	31	29	20	6	0	0	45	26	35
2017	FI-04	35	35	6	18	6	0	0	71	24	17
2014	FI	24	36	22	9	8	0	0	60	17	143
2014	FI-01	35	42	19	0	4	0	0	77	4	26
2014	FI-02	26	38	26	5	5	0	0	64	10	39
2014	FI-03	23	33	27	8	8	0	0	56	17	48
2014	FI-04	15	35	15	19	15	0	0	50	35	26
2011	FI	28	41	14	11	6	0	0	69	17	134
2011	FI-01	24	42	18	6	9	0	0	67	15	33
2011	FI-02	33	30	19	15	4	0	0	63	19	27
2011	FI-03	27	49	12	6	6	0	0	76	12	49
2011	FI-04	25	38	8	25	4	0	0	63	29	24

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	32	45	10	7	6	0	77	13	113
2018	FI-01	32	39	18	0	11	0	71	11	28
2018	FI-02	36	44	8	4	8	0	80	12	25
2018	FI-03	22	54	8	11	5	0	76	16	37
2018	FI-04	43	39	4	13	0	0	83	13	23
2017	FI	31	44	11	11	4	0	75	14	84
2017	FI-01	50	25	6	13	6	0	75	19	16
2017	FI-02	31	31	19	19	0	0	62	19	16
2017	FI-03	22	52	11	11	3	0	75	14	35
2017	FI-04	29	59	6	0	6	0	88	6	17
2014	FI	22	44	17	12	5	1	66	17	142
2014	FI-01	23	62	0	12	4	0	85	15	26
2014	FI-02	23	31	26	10	8	3	55	18	39
2014	FI-03	26	42	19	8	4	0	68	13	47
2014	FI-04	15	46	15	19	4	0	62	23	26
2011	FI	26	53	9	8	4	1	80	11	133
2011	FI-01	21	61	3	9	3	3	84	13	33
2011	FI-02	19	56	11	11	4	0	74	15	27
2011	FI-03	29	53	12	2	4	0	82	6	49
2011	FI-04	38	38	8	13	4	0	75	17	24
2008	FI	48	37	9	3	3	0	85	6	67
2008	FI-03	61	29	7	0	4	0	89	4	28
2008	FI-04	39	44	11	6	0	0	83	6	18

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	32	32	16	11	10	0	0	64	20	114
2018	FI-01	39	32	14	11	4	0	0	71	14	28
2018	FI-02	46	23	19	8	4	0	0	69	12	26
2018	FI-03	25	42	14	8	11	0	0	67	19	36
2018	FI-04	22	22	17	17	22	0	0	43	39	23
2017	FI	35	38	10	10	5	0	1	74	15	85
2017	FI-01	56	25	13	6	0	0	0	81	6	16
2017	FI-02	43	38	6	12	0	0	0	81	12	16
2017	FI-03	24	51	14	8	3	0	0	75	11	36
2017	FI-04	29	24	6	18	18	0	6	56	38	17
2014	FI	27	39	17	10	6	1	1	67	16	143
2014	FI-01	50	38	8	4	0	0	0	88	4	26
2014	FI-02	38	36	13	5	3	3	3	78	8	39
2014	FI-03	19	33	27	17	4	0	0	52	21	48
2014	FI-04	4	58	12	12	15	0	0	62	27	26
2011	FI	25	38	14	15	8	0	0	63	23	134
2011	FI-01	48	30	12	9	0	0	0	79	9	33
2011	FI-02	33	41	15	7	4	0	0	74	11	27
2011	FI-03	14	43	14	22	6	0	0	57	29	49
2011	FI-04	4	33	17	17	29	0	0	38	46	24
2008	FI	21	36	25	13	4	0	0	57	18	67
2008	FI-03	14	25	43	14	4	0	0	39	18	28
2008	FI-04	33	39	11	17	0	0	0	72	17	18

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	15	43	30	9	4	0	0	12	58	114
2018	FI-01	18	39	29	11	4	0	0	14	57	28
2018	FI-02	8	46	31	4	12	0	0	15	54	26
2018	FI-03	19	39	33	8	0	0	0	8	58	36
2018	FI-04	13	52	22	13	0	0	0	13	65	23
2017	FI	14	38	33	11	1	1	2	12	54	85
2017	FI-01	19	12	43	25	0	0	0	25	31	16
2017	FI-02	6	25	50	19	0	0	0	19	31	16
2017	FI-03	17	45	28	3	2	3	3	5	65	36
2017	FI-04	12	59	18	6	0	0	6	6	75	17
2014	FI	18	40	28	10	2	0	2	12	59	143
2014	FI-01	0	31	42	19	8	0	0	27	31	26
2014	FI-02	21	38	23	10	0	0	8	11	64	39
2014	FI-03	19	38	33	8	2	0	0	10	56	48
2014	FI-04	31	54	12	4	0	0	0	4	85	26
2011	FI	11	43	28	13	3	2	0	16	56	134
2011	FI-01	6	39	33	12	6	3	0	19	47	33
2011	FI-02	7	33	33	19	4	4	0	23	42	27
2011	FI-03	12	47	24	14	0	2	0	15	60	49
2011	FI-04	21	54	17	4	4	0	0	8	75	24
2008	FI	17	29	36	12	5	0	2	17	46	66
2008	FI-03	15	30	37	11	4	0	4	15	46	27
2008	FI-04	22	22	44	6	6	0	0	11	44	18

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	27	34	20	10	4	3	2	15	64	115
2018	FI-01	21	32	21	14	7	0	4	22	56	28
2018	FI-02	27	31	12	8	8	12	4	18	68	26
2018	FI-03	35	30	22	14	0	0	0	14	65	37
2018	FI-04	22	43	26	4	4	0	0	9	65	23
2017	FI	25	33	27	7	3	2	2	11	61	85
2017	FI-01	25	6	31	25	13	0	0	38	31	16
2017	FI-02	6	38	43	12	0	0	0	12	44	16
2017	FI-03	31	39	19	0	2	6	3	2	77	36
2017	FI-04	29	41	24	0	0	0	6	0	75	17
2014	FI	21	29	29	9	6	3	3	16	53	143
2014	FI-01	0	31	38	8	15	4	4	25	33	26
2014	FI-02	28	18	36	5	8	3	3	14	49	39
2014	FI-03	23	33	17	17	2	4	4	20	61	48
2014	FI-04	27	38	35	0	0	0	0	0	65	26
2011	FI	20	27	32	11	8	2	1	19	48	133
2011	FI-01	9	31	31	13	13	3	0	26	42	32
2011	FI-02	26	22	33	11	7	0	0	19	48	27
2011	FI-03	18	29	35	10	4	4	0	15	49	49
2011	FI-04	29	25	25	8	8	0	4	17	57	24
2008	FI	17	23	21	21	12	5	2	35	42	66
2008	FI-03	7	19	30	26	11	4	4	40	28	27
2008	FI-04	28	28	22	11	11	0	0	22	56	18

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	18	32	27	16	4	1	3	20	51	113
2018	FI-01	19	19	33	15	7	4	4	24	40	27
2018	FI-02	15	31	23	15	8	0	8	25	50	26
2018	FI-03	19	39	22	19	0	0	0	19	58	36
2018	FI-04	17	39	30	13	0	0	0	13	57	23
2017	FI	18	27	35	12	5	2	1	17	47	85
2017	FI-01	25	6	31	25	13	0	0	38	31	16
2017	FI-02	0	32	43	12	6	6	0	20	34	16
2017	FI-03	28	31	30	6	3	3	0	9	61	36
2017	FI-04	6	35	41	12	0	0	6	13	44	17
2014	FI	22	29	30	14	4	1	1	18	52	142
2014	FI-01	4	31	27	23	12	4	0	36	36	26
2014	FI-02	31	18	33	13	0	3	3	14	51	39
2014	FI-03	19	32	32	13	4	0	0	17	51	47
2014	FI-04	31	35	23	12	0	0	0	12	65	26
2011	FI	17	19	37	16	7	2	1	24	38	134
2011	FI-01	12	18	27	24	15	3	0	41	31	33
2011	FI-02	15	19	48	11	4	0	4	15	35	27
2011	FI-03	20	20	41	10	2	4	2	13	43	49
2011	FI-04	21	21	29	21	8	0	0	29	42	24
2008	FI	9	15	42	20	8	0	6	29	26	66
2008	FI-03	7	11	48	19	7	0	7	28	20	27
2008	FI-04	11	22	44	6	6	0	11	13	38	18

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	17	22	30	22	6	1	2	29	40	113
2018	FI-01	18	11	32	21	11	0	7	35	31	28
2018	FI-02	15	15	23	27	15	4	0	44	32	26
2018	FI-03	14	26	34	26	0	0	0	26	40	35
2018	FI-04	22	39	26	13	0	0	0	13	61	23
2017	FI	22	18	29	24	4	0	2	29	41	85
2017	FI-01	13	6	38	38	6	0	0	44	19	16
2017	FI-02	25	13	19	37	6	0	0	43	38	16
2017	FI-03	20	19	39	17	2	0	3	20	40	36
2017	FI-04	35	29	12	12	6	0	6	19	69	17
2014	FI	27	29	23	14	4	0	2	19	58	143
2014	FI-01	12	19	38	19	12	0	0	31	31	26
2014	FI-02	18	31	26	15	5	0	5	22	51	39
2014	FI-03	31	25	23	17	2	0	2	19	58	48
2014	FI-04	46	42	8	4	0	0	0	4	88	26
2011	FI	26	21	25	19	7	1	1	27	48	134
2011	FI-01	12	18	24	33	9	3	0	44	31	33
2011	FI-02	26	11	30	22	11	0	0	33	37	27
2011	FI-03	31	20	27	14	4	2	2	19	53	49
2011	FI-04	38	38	17	4	4	0	0	8	75	24
2008	FI	17	24	41	11	8	0	0	18	41	66
2008	FI-03	19	26	44	11	0	0	0	11	44	27
2008	FI-04	22	39	33	0	6	0	0	6	61	18

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	28	28	22	14	5	2	1	20	57	112
2018	FI-01	26	11	26	22	11	0	4	35	38	27
2018	FI-02	19	23	19	27	12	0	0	38	42	26
2018	FI-03	33	31	28	6	0	3	0	6	66	36
2018	FI-04	32	50	9	5	0	5	0	5	86	22
2017	FI	28	37	14	11	7	0	2	19	67	85
2017	FI-01	19	19	18	25	19	0	0	44	38	16
2017	FI-02	19	32	19	12	19	0	0	31	50	16
2017	FI-03	31	51	9	7	0	0	3	7	84	36
2017	FI-04	41	29	18	6	0	0	6	6	75	17
2014	FI	21	26	34	11	5	2	1	17	48	143
2014	FI-01	4	27	46	4	15	4	0	20	32	26
2014	FI-02	15	26	31	18	3	3	5	22	44	39
2014	FI-03	27	25	31	13	4	0	0	17	52	48
2014	FI-04	35	23	31	8	0	4	0	8	60	26
2011	FI	24	31	25	12	5	1	2	18	57	134
2011	FI-01	15	36	21	12	12	3	0	25	53	33
2011	FI-02	19	26	30	19	0	0	7	20	48	27
2011	FI-03	27	31	29	8	2	2	2	11	60	49
2011	FI-04	38	29	17	8	8	0	0	17	67	24
2008	FI	23	33	24	8	9	0	3	17	58	66
2008	FI-03	33	33	19	4	7	0	4	12	69	27
2008	FI-04	17	39	28	11	0	0	6	12	59	18

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	27	30	26	11	4	1	0	16	58	114
2018	FI-01	18	32	29	14	4	4	0	19	52	28
2018	FI-02	31	19	31	8	12	0	0	19	50	26
2018	FI-03	36	31	14	17	3	0	0	19	67	36
2018	FI-04	22	35	39	4	0	0	0	4	57	23
2017	FI	33	27	21	14	1	0	4	16	63	85
2017	FI-01	31	12	31	19	6	0	0	25	43	16
2017	FI-02	26	37	19	19	0	0	0	19	63	16
2017	FI-03	36	25	22	10	0	0	6	11	65	36
2017	FI-04	35	35	12	12	0	0	6	13	75	17
2014	FI	11	25	31	19	9	2	3	29	38	143
2014	FI-01	0	23	19	35	19	4	0	56	24	26
2014	FI-02	13	15	36	18	8	5	5	29	31	39
2014	FI-03	15	33	31	10	10	0	0	21	48	48
2014	FI-04	12	27	35	19	0	0	8	21	42	26
2011	FI	20	25	27	17	6	1	4	24	47	134
2011	FI-01	24	30	21	9	9	3	3	19	58	33
2011	FI-02	19	22	26	26	4	0	4	31	42	27
2011	FI-03	18	20	35	16	2	2	6	20	42	49
2011	FI-04	21	29	21	17	13	0	0	29	50	24
2008	FI	20	32	20	17	6	2	5	24	55	66
2008	FI-03	19	22	22	19	7	4	7	29	46	27
2008	FI-04	28	33	17	22	0	0	0	22	61	18

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	18	36	23	12	7	0	4	20	56	114
2018	FI-01	25	21	18	14	14	0	7	31	50	28
2018	FI-02	15	31	19	19	8	0	8	29	50	26
2018	FI-03	19	33	31	11	6	0	0	17	53	36
2018	FI-04	13	61	22	4	0	0	0	4	74	23
2017	FI	18	40	26	11	4	0	2	15	59	85
2017	FI-01	19	12	37	32	0	0	0	32	31	16
2017	FI-02	12	43	26	12	6	0	0	19	56	16
2017	FI-03	22	45	21	6	3	0	3	9	69	36
2017	FI-04	12	53	24	0	6	0	6	6	69	17
2014	FI	27	30	32	6	4	1	0	10	58	142
2014	FI-01	15	15	54	4	12	0	0	15	31	26
2014	FI-02	23	28	41	0	3	5	0	3	54	39
2014	FI-03	32	32	21	11	4	0	0	15	64	47
2014	FI-04	31	46	15	8	0	0	0	8	77	26

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	18	42	25	3	6	5	2	64	9	114
2018	FI-01	29	25	21	4	11	11	0	60	16	28
2018	FI-02	16	40	32	0	0	8	4	64	0	25
2018	FI-03	11	38	32	5	11	0	3	50	17	37
2018	FI-04	17	70	9	0	0	4	0	91	0	23
2017	FI	26	22	29	6	8	4	5	53	15	85
2017	FI-01	38	6	31	0	19	0	6	47	20	16
2017	FI-02	19	25	44	6	6	0	0	43	12	16
2017	FI-03	22	23	28	9	3	9	9	53	14	36
2017	FI-04	29	35	18	6	12	0	0	65	18	17
2014	FI	29	33	17	10	7	4	1	64	18	143
2014	FI-01	31	27	15	8	15	0	4	60	24	26
2014	FI-02	28	26	23	8	8	8	0	58	17	39
2014	FI-03	31	39	12	8	4	4	0	74	13	48
2014	FI-04	23	42	15	15	4	0	0	65	19	26

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	39	35	10	7	7	3	75	15	113
2018	FI-01	33	22	19	7	11	7	60	20	27
2018	FI-02	44	36	12	4	4	0	80	8	25
2018	FI-03	24	46	8	8	11	3	72	19	37
2018	FI-04	65	26	0	9	0	0	91	9	23
2017	FI	44	27	11	10	7	0	72	18	85
2017	FI-01	51	6	31	6	6	0	57	12	16
2017	FI-02	43	26	12	12	6	0	69	19	16
2017	FI-03	38	37	6	11	9	0	75	20	36
2017	FI-04	53	29	0	12	6	0	82	18	17
2014	FI	43	32	11	9	6	0	74	15	143
2014	FI-01	42	35	8	12	4	0	77	15	26
2014	FI-02	38	31	15	10	5	0	69	15	39
2014	FI-03	44	27	17	8	4	0	71	12	48
2014	FI-04	50	38	0	4	8	0	88	12	26

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	10	26	24	19	11	7	4	40	33	114
2018	FI-01	25	14	29	14	7	7	4	44	24	28
2018	FI-02	12	24	24	20	0	12	8	45	25	25
2018	FI-03	0	24	22	27	22	5	0	26	51	37
2018	FI-04	4	43	22	13	9	4	4	52	24	23
2017	FI	12	13	27	20	18	9	1	28	42	85
2017	FI-01	25	6	37	6	19	6	0	34	27	16
2017	FI-02	25	0	31	19	19	6	0	26	41	16
2017	FI-03	0	14	28	22	17	16	3	18	48	36
2017	FI-04	12	29	12	29	18	0	0	41	47	17
2014	FI	13	21	22	17	8	13	6	41	32	143
2014	FI-01	19	8	23	19	8	19	4	35	35	26
2014	FI-02	8	13	26	13	13	21	8	29	36	39
2014	FI-03	12	27	21	17	6	13	4	47	28	48
2014	FI-04	12	35	12	27	8	0	8	50	38	26

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	47	33	5	4	7	3	83	12	112
2018	FI-01	50	18	14	4	11	4	70	15	28
2018	FI-02	52	36	4	0	4	4	92	4	25
2018	FI-03	36	36	3	11	11	3	74	23	36
2018	FI-04	55	45	0	0	0	0	100	0	22
2017	FI	41	46	5	4	5	0	87	8	85
2017	FI-01	32	49	6	0	13	0	81	13	16
2017	FI-02	43	44	12	0	0	0	88	0	16
2017	FI-03	41	47	0	9	3	0	89	11	36
2017	FI-04	47	41	6	0	6	0	88	6	17
2014	FI	43	38	10	7	1	0	82	8	143
2014	FI-01	46	35	8	8	4	0	81	12	26
2014	FI-02	41	41	13	5	0	0	82	5	39
2014	FI-03	46	37	8	6	2	0	83	8	48
2014	FI-04	42	38	12	8	0	0	81	8	26

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	42	34	10	7	4	2	1	78	12	114
2018	FI-01	25	32	18	14	7	0	4	59	22	28
2018	FI-02	48	36	4	8	0	4	0	88	8	25
2018	FI-03	43	30	11	5	8	3	0	75	14	37
2018	FI-04	52	43	4	0	0	0	0	96	0	23

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	33	37	13	13	1	3	0	72	14	115
2018	FI-01	39	32	11	14	0	4	0	74	15	28
2018	FI-02	46	31	12	8	0	4	0	80	8	26
2018	FI-03	22	32	19	22	3	3	0	56	25	37
2018	FI-04	30	52	9	4	0	4	0	86	5	23
2017	FI	32	34	13	12	7	1	1	67	20	85
2017	FI-01	32	31	25	6	0	0	6	67	7	16
2017	FI-02	50	31	12	0	7	0	0	81	7	16
2017	FI-03	23	35	9	20	12	2	0	59	32	36
2017	FI-04	35	35	12	12	6	0	0	71	18	17
2014	FI	42	34	8	8	7	0	1	77	16	143
2014	FI-01	62	19	12	4	4	0	0	81	8	26
2014	FI-02	38	36	5	13	5	0	3	76	18	39
2014	FI-03	38	37	6	12	4	0	2	77	17	48
2014	FI-04	42	38	8	0	12	0	0	81	12	26
2011	FI	29	35	16	14	8	0	0	63	21	133
2011	FI-01	30	39	15	9	6	0	0	70	15	33
2011	FI-02	35	19	15	23	8	0	0	54	31	26
2011	FI-03	22	39	18	12	8	0	0	61	20	49
2011	FI-04	33	33	13	13	8	0	0	67	21	24
2008	FI	37	34	16	6	4	1	0	73	11	67
2008	FI-03	39	39	18	4	0	0	0	79	4	28
2008	FI-04	44	22	11	11	6	6	0	71	18	18

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	44	30	12	4	4	3	1	78	9	115
2018	FI-01	57	25	7	4	7	0	0	82	11	28
2018	FI-02	54	19	15	4	0	4	4	79	4	26
2018	FI-03	27	32	22	5	8	5	0	63	14	37
2018	FI-04	43	48	0	4	0	4	0	95	5	23
2017	FI	37	39	9	11	2	2	0	77	14	85
2017	FI-01	38	44	12	0	6	0	0	82	6	16
2017	FI-02	56	25	6	13	0	0	0	81	13	16
2017	FI-03	28	41	5	21	0	5	0	73	22	36
2017	FI-04	35	41	18	0	6	0	0	76	6	17
2014	FI	40	35	13	5	4	2	1	78	9	143
2014	FI-01	54	38	0	4	0	4	0	96	4	26
2014	FI-02	38	36	13	3	5	3	3	78	8	39
2014	FI-03	40	33	17	4	2	2	2	76	7	48
2014	FI-04	35	38	12	8	8	0	0	73	15	26
2011	FI	33	32	17	10	6	1	1	66	16	134
2011	FI-01	30	30	21	9	3	3	3	65	13	33
2011	FI-02	30	37	15	7	7	4	0	69	15	27
2011	FI-03	31	33	16	10	10	0	0	63	20	49
2011	FI-04	46	25	17	13	0	0	0	71	13	24
2008	FI	43	31	15	4	3	3	0	77	8	67
2008	FI-03	50	25	21	0	0	4	0	78	0	28
2008	FI-04	39	44	0	11	6	0	0	83	17	18

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	39	38	12	3	5	3	0	79	8	114
2018	FI-01	50	36	7	0	7	0	0	86	7	28
2018	FI-02	56	20	12	4	0	8	0	83	4	25
2018	FI-03	24	43	16	5	11	0	0	68	16	37
2018	FI-04	35	48	13	0	0	4	0	86	0	23
2017	FI	33	34	13	14	5	0	1	68	19	85
2017	FI-01	38	31	6	13	6	0	6	73	20	16
2017	FI-02	43	43	6	7	0	0	0	87	7	16
2017	FI-03	28	24	19	23	6	0	0	52	29	36
2017	FI-04	29	47	12	6	6	0	0	76	12	17
2014	FI	44	31	8	9	7	0	1	76	16	143
2014	FI-01	65	12	8	12	4	0	0	77	15	26
2014	FI-02	38	38	13	0	8	0	3	79	8	39
2014	FI-03	39	38	6	10	4	0	2	79	15	48
2014	FI-04	46	31	0	12	12	0	0	77	23	26
2011	FI	30	36	11	17	7	0	0	66	23	133
2011	FI-01	24	36	15	18	6	0	0	61	24	33
2011	FI-02	30	37	11	7	15	0	0	67	22	27
2011	FI-03	33	37	10	14	6	0	0	69	20	49
2011	FI-04	30	35	4	30	0	0	0	65	30	23
2008	FI	46	37	4	9	0	3	0	86	9	67
2008	FI-03	54	43	0	4	0	0	0	96	4	28
2008	FI-04	33	39	6	17	0	6	0	76	18	18

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	50	29	11	3	6	2	80	9	115
2018	FI-01	50	32	7	0	11	0	82	11	28
2018	FI-02	62	15	4	12	0	8	83	13	26
2018	FI-03	43	24	22	0	11	0	68	11	37
2018	FI-04	43	48	9	0	0	0	91	0	23
2017	FI	50	23	10	9	7	0	73	16	85
2017	FI-01	51	25	6	6	13	0	75	19	16
2017	FI-02	62	19	6	6	7	0	81	13	16
2017	FI-03	39	28	14	14	5	0	67	19	36
2017	FI-04	59	18	12	6	6	0	76	12	17

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	44	29	16	3	5	3	75	9	115
2018	FI-01	57	18	11	4	11	0	75	14	28
2018	FI-02	50	27	12	4	0	8	83	4	26
2018	FI-03	30	30	27	5	8	0	59	14	37
2018	FI-04	43	43	9	0	0	4	91	0	23
2017	FI	40	33	9	9	7	1	74	17	85
2017	FI-01	51	25	6	0	19	0	75	19	16
2017	FI-02	56	19	6	12	7	0	74	19	16
2017	FI-03	25	42	14	14	3	2	69	17	36
2017	FI-04	47	35	6	6	6	0	82	12	17
2014	FI	47	27	13	6	7	0	74	13	143
2014	FI-01	69	23	0	4	4	0	92	8	26
2014	FI-02	46	23	18	5	8	0	69	13	39
2014	FI-03	42	35	15	4	4	0	77	8	48
2014	FI-04	42	27	12	8	12	0	69	19	26

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	17	37	15	15	0	4	11	64	18	46
2018	FI-03	9	30	22	22	0	4	13	47	26	23
2017	FI	15	48	21	5	10	0	0	64	15	39
2017	FI-03	15	44	26	5	10	0	0	59	15	20
2017	FI-04	18	47	18	6	12	0	0	65	18	17
2014	FI	15	40	15	15	6	2	6	60	23	52
2014	FI-03	19	33	24	10	5	0	10	58	16	21
2014	FI-04	12	48	8	16	8	4	4	65	26	25

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	27	41	15	10	4	3	0	70	14	115
2018	FI-01	36	21	14	18	7	4	0	59	26	28
2018	FI-02	35	46	4	12	0	4	0	84	12	26
2018	FI-03	14	46	24	5	8	3	0	61	14	37
2018	FI-04	30	48	13	4	0	4	0	82	5	23
2017	FI	22	22	20	19	11	4	1	46	32	85
2017	FI-01	38	19	0	25	13	0	6	60	40	16
2017	FI-02	38	19	25	12	6	0	0	57	19	16
2017	FI-03	3	22	28	21	18	8	0	27	42	36
2017	FI-04	29	29	18	18	0	6	0	63	19	17
2014	FI	15	38	24	12	3	8	0	58	16	143
2014	FI-01	31	35	8	15	0	12	0	74	17	26
2014	FI-02	15	38	23	10	0	13	0	62	12	39
2014	FI-03	15	40	29	12	0	4	0	57	13	48
2014	FI-04	4	42	31	8	12	4	0	48	20	26
2011	FI	14	26	19	15	15	11	0	45	34	133
2011	FI-01	19	16	16	19	16	16	0	41	41	32
2011	FI-02	15	37	15	11	11	11	0	58	25	27
2011	FI-03	8	27	24	12	14	14	0	40	31	49
2011	FI-04	17	25	17	21	21	0	0	42	42	24

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	21	36	21	16	4	3	0	58	21	115
2018	FI-01	29	14	25	25	4	4	0	44	30	28
2018	FI-02	23	42	15	15	0	4	0	68	16	26
2018	FI-03	16	35	24	14	11	0	0	51	24	37
2018	FI-04	17	52	17	9	0	4	0	73	9	23
2017	FI	17	22	20	22	16	2	1	40	39	84
2017	FI-01	38	12	6	25	13	0	6	54	40	16
2017	FI-02	19	32	31	12	6	0	0	50	19	16
2017	FI-03	9	9	23	27	28	5	0	18	58	35
2017	FI-04	12	47	18	18	6	0	0	59	24	17
2014	FI	15	27	29	15	10	4	0	45	26	143
2014	FI-01	27	35	12	12	8	8	0	67	21	26
2014	FI-02	10	31	31	13	8	8	0	44	22	39
2014	FI-03	23	21	33	15	6	2	0	45	21	48
2014	FI-04	0	31	31	19	19	0	0	31	38	26
2011	FI	12	28	22	18	16	5	0	42	35	133
2011	FI-01	15	21	18	21	15	9	0	40	40	33
2011	FI-02	11	26	37	15	7	4	0	38	23	27
2011	FI-03	10	33	16	18	18	4	0	45	38	49
2011	FI-04	9	30	22	17	22	0	0	39	39	23
2008	FI	21	46	7	12	9	4	0	70	22	67
2008	FI-03	21	54	11	11	4	0	0	75	14	28
2008	FI-04	17	44	6	11	17	6	0	65	29	18

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	15	26	30	18	5	5	1	44	25	115
2018	FI-01	25	21	21	18	4	7	4	52	24	28
2018	FI-02	19	23	31	19	0	8	0	46	21	26
2018	FI-03	5	24	38	16	14	3	0	31	31	37
2018	FI-04	13	35	26	22	0	4	0	50	23	23
2017	FI	14	18	17	26	22	2	1	33	50	85
2017	FI-01	38	6	6	18	19	6	6	50	42	16
2017	FI-02	12	25	25	32	6	0	0	37	38	16
2017	FI-03	9	9	14	30	36	2	0	17	68	36
2017	FI-04	6	41	24	18	12	0	0	47	29	17
2014	FI	8	24	23	28	12	5	0	34	42	143
2014	FI-01	15	35	8	31	8	4	0	52	40	26
2014	FI-02	13	15	38	23	3	8	0	31	28	39
2014	FI-03	6	31	17	25	15	6	0	40	42	48
2014	FI-04	0	15	23	38	23	0	0	15	62	26
2011	FI	6	29	24	15	17	9	0	39	35	133
2011	FI-01	18	15	27	15	12	12	0	38	31	33
2011	FI-02	4	26	37	15	7	11	0	33	25	27
2011	FI-03	2	39	14	16	20	8	0	44	40	49
2011	FI-04	0	30	26	13	26	4	0	32	41	23
2008	FI	10	40	16	18	7	7	0	55	27	67
2008	FI-03	11	43	21	18	4	4	0	56	22	28
2008	FI-04	11	33	17	17	17	6	0	47	35	18

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	16	33	19	21	8	3	1	50	30	115
2018	FI-01	29	29	11	21	7	0	4	59	30	28
2018	FI-02	12	38	23	23	0	4	0	52	24	26
2018	FI-03	5	30	30	16	16	3	0	36	33	37
2018	FI-04	22	39	9	22	4	4	0	64	27	23
2017	FI	12	20	20	23	24	0	1	32	48	85
2017	FI-01	19	25	6	25	19	0	6	47	46	16
2017	FI-02	19	6	31	31	13	0	0	25	44	16
2017	FI-03	9	13	20	19	39	0	0	22	59	36
2017	FI-04	6	41	24	24	6	0	0	47	29	17
2014	FI	11	25	20	25	16	2	0	37	42	143
2014	FI-01	19	38	12	23	8	0	0	58	31	26
2014	FI-02	10	31	23	21	13	3	0	42	34	39
2014	FI-03	13	21	21	27	17	2	0	34	45	48
2014	FI-04	4	15	23	27	27	4	0	20	56	26
2011	FI	10	26	20	26	16	3	0	36	43	133
2011	FI-01	24	15	15	24	15	6	0	42	42	33
2011	FI-02	7	26	22	19	19	7	0	36	40	27
2011	FI-03	6	33	24	22	14	0	0	39	37	49
2011	FI-04	0	22	13	48	17	0	0	22	65	23
2008	FI	13	42	12	24	4	4	0	58	30	67
2008	FI-03	11	57	21	11	0	0	0	68	11	28
2008	FI-04	11	39	6	33	6	6	0	53	41	18

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	16	45	25	10	3	2	62	12	115
2018	FI-01	25	36	21	7	7	4	63	15	28
2018	FI-02	15	38	27	12	4	4	56	16	26
2018	FI-03	14	43	30	14	0	0	57	14	37
2018	FI-04	9	65	22	4	0	0	74	4	23
2017	FI	17	36	23	18	3	1	55	22	85
2017	FI-01	32	31	19	13	0	6	67	13	16
2017	FI-02	19	31	25	26	0	0	50	26	16
2017	FI-03	13	34	28	17	8	0	47	25	36
2017	FI-04	12	53	18	18	0	0	65	18	17
2014	FI	21	42	19	10	7	1	64	17	143
2014	FI-01	42	35	19	4	0	0	77	4	26
2014	FI-02	13	54	13	5	13	3	68	18	39
2014	FI-03	21	33	25	15	4	2	55	19	48
2014	FI-04	12	50	15	12	12	0	62	23	26
2011	FI	21	41	13	16	7	1	63	23	134
2011	FI-01	18	42	12	6	18	3	63	25	33
2011	FI-02	19	37	22	19	0	4	58	19	27
2011	FI-03	20	41	12	18	8	0	61	27	49
2011	FI-04	29	42	8	21	0	0	71	21	24

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	20	47	15	11	4	2	1	69	16	115
2018	FI-01	25	46	7	7	7	4	4	77	15	28
2018	FI-02	12	50	27	8	0	4	0	64	8	26
2018	FI-03	19	41	14	19	8	0	0	59	27	37
2018	FI-04	26	52	13	9	0	0	0	78	9	23
2017	FI	23	39	14	17	5	1	1	64	22	85
2017	FI-01	25	49	13	13	0	0	0	75	13	16
2017	FI-02	25	37	12	13	6	0	6	66	21	16
2017	FI-03	16	33	17	25	5	3	0	51	32	36
2017	FI-04	35	41	12	6	6	0	0	76	12	17
2014	FI	20	41	15	10	6	7	1	66	18	143
2014	FI-01	31	42	8	15	4	0	0	73	19	26
2014	FI-02	8	38	28	8	8	10	0	51	17	39
2014	FI-03	21	35	12	8	8	13	2	66	20	48
2014	FI-04	31	50	8	8	4	0	0	81	12	26
2011	FI	25	39	14	9	7	5	1	68	17	134
2011	FI-01	24	30	27	3	3	12	0	62	7	33
2011	FI-02	11	48	15	11	7	4	4	64	20	27
2011	FI-03	27	45	10	10	4	4	0	74	15	49
2011	FI-04	38	29	4	13	17	0	0	67	29	24
2008	FI	34	39	7	10	1	6	1	79	13	67
2008	FI-03	36	43	11	7	0	4	0	81	7	28
2008	FI-04	44	17	11	17	0	11	0	69	19	18

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	19	48	19	10	3	3	68	13	113
2018	FI-01	30	41	15	7	4	4	73	12	27
2018	FI-02	15	50	19	12	0	4	68	12	26
2018	FI-03	14	51	16	14	5	0	65	19	37
2018	FI-04	18	45	27	5	0	5	67	5	22

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	15	22	30	13	11	6	3	40	27	115
2018	FI-01	32	21	11	18	7	7	4	60	28	28
2018	FI-02	12	27	38	12	4	8	0	42	17	26
2018	FI-03	5	22	30	16	19	3	5	29	38	37
2018	FI-04	13	13	48	4	13	9	0	29	19	23
2017	FI	13	14	23	18	21	9	2	31	43	85
2017	FI-01	19	13	19	18	19	6	6	36	42	16
2017	FI-02	12	19	31	12	13	6	6	35	29	16
2017	FI-03	9	11	22	25	20	13	0	23	52	36
2017	FI-04	18	18	24	6	29	6	0	38	38	17
2014	FI	8	17	20	17	15	23	1	32	42	143
2014	FI-01	15	19	8	23	12	23	0	45	45	26
2014	FI-02	5	13	31	15	13	23	0	23	37	39
2014	FI-03	8	19	21	13	10	27	2	38	33	48
2014	FI-04	4	19	15	19	27	15	0	27	55	26
2011	FI	9	23	11	19	13	20	4	43	43	134
2011	FI-01	15	18	6	12	12	33	3	52	38	33
2011	FI-02	7	33	11	15	15	19	0	50	36	27
2011	FI-03	6	22	14	22	12	18	4	37	45	49
2011	FI-04	4	21	13	25	17	8	13	32	53	24

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	16	40	19	15	8	3	57	23	115
2018	FI-01	32	36	11	11	7	4	70	19	28
2018	FI-02	12	46	19	15	4	4	60	20	26
2018	FI-03	11	30	30	19	11	0	41	30	37
2018	FI-04	9	52	13	13	9	4	64	23	23
2017	FI	10	23	17	28	21	1	33	50	85
2017	FI-01	25	19	0	25	31	0	44	56	16
2017	FI-02	19	19	12	25	26	0	37	50	16
2017	FI-03	5	14	34	28	19	0	19	47	36
2017	FI-04	0	47	0	35	12	6	50	50	17
2014	FI	15	28	18	19	17	4	44	37	143
2014	FI-01	27	31	8	27	8	0	58	35	26
2014	FI-02	13	28	18	18	21	3	42	39	39
2014	FI-03	15	23	23	12	17	10	42	32	48
2014	FI-04	8	38	19	23	12	0	46	35	26
2011	FI	9	40	14	20	16	2	50	37	133
2011	FI-01	18	39	18	12	9	3	59	22	33
2011	FI-02	4	30	7	26	30	4	35	58	27
2011	FI-03	6	46	10	27	10	0	52	38	48
2011	FI-04	8	38	21	13	21	0	46	33	24
2008	FI	30	37	16	12	4	0	67	16	67
2008	FI-03	21	46	25	4	4	0	68	7	28
2008	FI-04	33	33	11	17	6	0	67	22	18

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	25	34	15	8	15	3	1	61	23	115
2018	FI-01	29	21	21	11	11	7	0	54	23	28
2018	FI-02	15	46	19	8	8	4	0	64	16	26
2018	FI-03	27	30	11	8	24	0	0	57	32	37
2018	FI-04	30	39	9	4	13	0	4	73	18	23
2017	FI	22	25	18	14	21	0	0	47	36	85
2017	FI-01	13	43	12	6	25	0	0	56	32	16
2017	FI-02	25	12	19	31	13	0	0	37	44	16
2017	FI-03	16	16	25	15	28	0	0	32	43	36
2017	FI-04	41	35	6	6	12	0	0	76	18	17
2014	FI	13	31	13	18	19	5	1	47	39	143
2014	FI-01	8	38	4	35	15	0	0	46	50	26
2014	FI-02	8	31	18	5	31	8	0	42	39	39
2014	FI-03	17	31	17	17	10	8	0	52	29	48
2014	FI-04	23	31	4	27	12	0	4	56	40	26
2011	FI	13	37	16	11	18	1	2	53	30	134
2011	FI-01	18	24	27	9	18	3	0	44	28	33
2011	FI-02	4	37	15	15	30	0	0	41	44	27
2011	FI-03	18	39	14	12	10	2	4	61	24	49
2011	FI-04	8	50	8	8	21	0	4	61	30	24
2008	FI	34	34	16	7	7	0	0	69	15	67
2008	FI-03	32	46	18	4	0	0	0	79	4	28
2008	FI-04	33	33	11	17	6	0	0	67	22	18

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	24	39	20	7	5	4	1	66	13	114
2018	FI-01	25	29	14	14	7	7	4	60	24	28
2018	FI-02	27	31	27	4	4	8	0	63	8	26
2018	FI-03	22	35	24	8	8	3	0	58	17	37
2018	FI-04	23	64	14	0	0	0	0	86	0	22
2017	FI	14	27	32	14	12	1	0	42	26	85
2017	FI-01	19	25	31	12	13	0	0	44	25	16
2017	FI-02	6	38	31	25	0	0	0	44	25	16
2017	FI-03	9	13	39	17	20	3	0	22	38	36
2017	FI-04	29	47	18	0	6	0	0	76	6	17

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	36	38	15	3	3	4	2	79	6	115
2018	FI-01	39	36	11	4	0	4	7	84	4	28
2018	FI-02	35	31	23	4	0	8	0	71	4	26
2018	FI-03	32	35	16	3	8	5	0	71	11	37
2018	FI-04	39	52	9	0	0	0	0	91	0	23
2017	FI	30	32	23	5	7	2	0	64	12	85
2017	FI-01	44	12	25	0	19	0	0	57	19	16
2017	FI-02	25	32	31	12	0	0	0	57	12	16
2017	FI-03	21	37	22	6	8	6	0	62	14	36
2017	FI-04	41	41	18	0	0	0	0	82	0	17
2014	FI	38	39	12	3	2	6	0	81	6	143
2014	FI-01	54	27	12	0	0	8	0	88	0	26
2014	FI-02	41	36	15	3	0	5	0	81	3	39
2014	FI-03	33	46	6	2	4	8	0	86	7	48
2014	FI-04	31	38	19	8	4	0	0	69	12	26

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	39	32	13	8	4	3	1	74	13	114
2018	FI-01	39	32	4	14	4	4	4	77	19	28
2018	FI-02	40	28	16	8	4	4	0	71	13	25
2018	FI-03	32	32	19	5	8	3	0	67	14	37
2018	FI-04	52	30	13	4	0	0	0	83	4	23
2017	FI	27	45	19	5	4	1	0	72	9	85
2017	FI-01	32	38	18	6	6	0	0	69	13	16
2017	FI-02	31	50	12	6	0	0	0	81	6	16
2017	FI-03	19	47	23	6	3	3	0	68	9	36
2017	FI-04	35	41	18	0	6	0	0	76	6	17
2014	FI	36	43	9	5	3	4	0	82	8	143
2014	FI-01	50	38	4	4	0	4	0	92	4	26
2014	FI-02	41	38	8	8	3	3	0	82	11	39
2014	FI-03	25	52	8	4	2	8	0	84	7	48
2014	FI-04	38	31	19	4	8	0	0	69	12	26
2011	FI	27	43	12	5	8	5	0	73	14	132
2011	FI-01	33	45	3	3	6	9	0	87	10	33
2011	FI-02	19	50	19	4	4	4	0	72	8	26
2011	FI-03	27	37	12	8	14	2	0	65	23	49
2011	FI-04	22	48	17	4	4	4	0	73	9	23

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	46	35	9	4	5	0	1	82	10	115
2018	FI-01	43	32	7	7	7	0	4	78	15	28
2018	FI-02	58	23	15	4	0	0	0	81	4	26
2018	FI-03	35	43	8	5	8	0	0	78	14	37
2018	FI-04	57	35	4	0	4	0	0	91	4	23
2017	FI	35	40	15	4	6	0	0	75	10	85
2017	FI-01	44	19	19	6	13	0	0	63	19	16
2017	FI-02	50	38	12	0	0	0	0	88	0	16
2017	FI-03	19	50	19	6	6	0	0	69	12	36
2017	FI-04	47	41	6	0	6	0	0	88	6	17
2014	FI	38	43	6	9	2	1	0	82	11	142
2014	FI-01	62	31	0	8	0	0	0	92	8	26
2014	FI-02	46	36	8	8	0	3	0	84	8	39
2014	FI-03	30	51	8	6	2	2	0	83	9	47
2014	FI-04	23	54	4	15	4	0	0	77	19	26
2011	FI	28	45	11	8	5	2	0	75	14	132
2011	FI-01	42	27	12	12	3	3	0	72	16	33
2011	FI-02	26	52	15	4	0	4	0	81	4	27
2011	FI-03	20	53	8	8	8	2	0	75	17	49
2011	FI-04	23	50	9	9	9	0	0	73	18	22
2008	FI	39	39	13	4	3	1	0	79	8	67
2008	FI-03	39	46	11	4	0	0	0	86	4	28
2008	FI-04	44	33	6	11	6	0	0	78	17	18

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	20	29	26	11	11	2	50	23	114
2018	FI-01	22	22	15	15	26	0	44	41	27
2018	FI-02	27	27	35	8	4	0	54	12	26
2018	FI-03	14	32	32	8	14	0	46	22	37
2018	FI-04	22	35	22	13	0	9	62	14	23
2017	FI	18	17	29	16	19	1	35	36	85
2017	FI-01	38	13	25	19	6	0	51	25	16
2017	FI-02	19	19	37	12	13	0	37	26	16
2017	FI-03	9	3	39	20	28	2	12	49	36
2017	FI-04	18	47	6	12	18	0	65	29	17
2014	FI	12	27	25	17	16	3	40	35	143
2014	FI-01	35	27	15	12	8	4	64	20	26
2014	FI-02	8	31	26	21	13	3	39	34	39
2014	FI-03	10	23	33	15	17	2	34	32	48
2014	FI-04	0	31	19	19	27	4	32	48	26
2011	FI	17	28	19	20	16	0	46	36	134
2011	FI-01	27	30	21	9	12	0	58	21	33
2011	FI-02	22	15	30	30	4	0	37	33	27
2011	FI-03	10	39	8	22	20	0	49	43	49
2011	FI-04	8	21	25	21	25	0	29	46	24

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	23	37	20	10	9	2	61	19	115
2018	FI-01	25	32	18	14	11	0	57	25	28
2018	FI-02	23	31	31	8	8	0	54	15	26
2018	FI-03	16	43	16	8	14	3	61	22	37
2018	FI-04	35	39	13	9	0	4	77	9	23
2017	FI	21	21	23	18	17	0	42	34	85
2017	FI-01	32	25	12	25	6	0	57	31	16
2017	FI-02	31	6	37	12	13	0	37	26	16
2017	FI-03	13	20	28	14	25	0	33	39	36
2017	FI-04	18	35	12	24	12	0	53	35	17
2014	FI	15	32	21	18	13	1	48	31	143
2014	FI-01	35	31	15	15	0	4	68	16	26
2014	FI-02	8	36	23	23	10	0	44	33	39
2014	FI-03	17	36	19	15	12	2	53	28	48
2014	FI-04	4	27	23	19	27	0	31	46	26
2011	FI	18	32	17	21	12	0	50	33	133
2011	FI-01	24	36	15	12	12	0	61	24	33
2011	FI-02	19	27	27	23	4	0	46	27	26
2011	FI-03	12	39	10	22	16	0	51	39	49
2011	FI-04	17	21	21	29	13	0	38	42	24
2008	FI	34	36	12	10	6	1	71	17	67
2008	FI-03	36	36	21	4	4	0	71	7	28
2008	FI-04	33	33	11	11	11	0	67	22	18

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	22	25	15	18	17	4	0	49	35	114
2018	FI-01	25	14	18	7	32	4	0	41	41	28
2018	FI-02	28	24	20	20	8	0	0	52	28	25
2018	FI-03	11	32	14	19	19	5	0	46	40	37
2018	FI-04	30	26	9	26	4	4	0	59	32	23
2017	FI	15	14	23	20	25	2	0	30	46	85
2017	FI-01	13	25	31	6	25	0	0	38	31	16
2017	FI-02	12	12	31	31	13	0	0	25	44	16
2017	FI-03	11	9	19	25	31	5	0	21	59	36
2017	FI-04	29	18	18	12	24	0	0	47	35	17
2014	FI	13	19	21	21	20	6	0	34	43	143
2014	FI-01	27	23	12	19	15	4	0	52	36	26
2014	FI-02	8	28	21	21	18	5	0	38	41	39
2014	FI-03	12	17	27	21	15	8	0	32	39	48
2014	FI-04	12	8	15	23	35	8	0	21	63	26
2011	FI	17	23	17	22	15	5	0	43	39	134
2011	FI-01	21	21	15	15	15	12	0	48	34	33
2011	FI-02	15	30	19	30	7	0	0	44	37	27
2011	FI-03	16	20	20	22	16	4	0	38	40	49
2011	FI-04	13	25	13	25	21	4	0	39	48	24
2008	FI	31	21	22	7	6	9	3	59	15	67
2008	FI-03	36	21	32	4	4	4	0	59	7	28
2008	FI-04	33	17	17	11	6	11	6	60	20	18

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	FI	35	33	32	115
2018	FI-01	21	43	36	28
2018	FI-02	42	23	35	26
2018	FI-03	46	16	38	37
2018	FI-04	26	57	17	23
2017	FI	43	25	32	85
2017	FI-01	37	25	38	16
2017	FI-02	44	12	43	16
2017	FI-03	52	17	31	36
2017	FI-04	29	53	18	17
2014	FI	46	18	36	143
2014	FI-01	50	12	38	26
2014	FI-02	49	15	36	39
2014	FI-03	42	23	35	48
2014	FI-04	46	19	35	26
2011	FI	43	21	36	134
2011	FI-01	52	18	30	33
2011	FI-02	44	33	22	27
2011	FI-03	33	20	47	49
2011	FI-04	54	13	33	24

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	FI	13	15	60	3	0	10	40
2018	FI-02	0	36	45	9	0	9	11
2018	FI-03	24	6	59	0	0	12	17
2017	FI	3	11	68	2	0	16	37
2017	FI-03	0	16	64	4	0	15	19
2014	FI	8	21	62	3	9999	6	66
2014	FI-01	0	31	54	0	9999	15	13
2014	FI-02	0	32	63	5	9999	0	19
2014	FI-03	20	20	45	5	9999	10	20
2014	FI-04	8	0	92	0	9999	0	12
2011	FI	14	26	53	0	9999	7	58
2011	FI-01	6	29	53	0	9999	12	17
2011	FI-02	0	33	67	0	9999	0	12
2011	FI-03	19	31	38	0	9999	13	16
2011	FI-04	31	8	62	0	9999	0	13

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	15	85	113
2018	FI-03	22	78	37

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	FI	63	16

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	FI	50	16

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	FI	0	16

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	FI	53	17

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	FI	53	17

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	FI	47	17

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	FI	29	17

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	FI	53	17

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	FI	41	17

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	FI	0	17

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	FI	0	17

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	FI	59	17

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	FI	47	17

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	FI	29	17

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	FI	65	17

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	FI	47	17

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	FI	0	16

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	FI	50	16

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	FI	31	16

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	FI	0	16

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	FI	69	16

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	11	17	30	3	7	22	11	41	14	113
2018	FI-01	21	18	21	0	7	25	7	58	11	28
2018	FI-02	8	15	31	4	0	27	15	40	7	26
2018	FI-03	9	11	31	3	14	17	14	29	25	35
2018	FI-04	4	26	35	4	4	22	4	41	12	23
2017	FI	17	15	22	5	5	28	8	50	15	85
2017	FI-01	38	12	6	6	13	18	6	66	25	16
2017	FI-02	25	12	19	0	0	38	6	67	0	16
2017	FI-03	6	14	30	6	3	34	8	34	15	36
2017	FI-04	12	24	24	6	6	18	12	50	17	17
2014	FI	7	14	20	9	4	37	9	39	25	143
2014	FI-01	23	8	12	0	8	38	12	62	15	26
2014	FI-02	3	13	10	13	5	38	18	35	41	39
2014	FI-03	6	10	23	10	2	46	2	32	24	48
2014	FI-04	0	31	31	8	4	19	8	42	16	26

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	20	32	25	4	5	11	4	60	11	114
2018	FI-01	25	29	21	0	7	11	7	65	9	28
2018	FI-02	23	27	27	4	0	15	4	62	5	26
2018	FI-03	17	31	28	8	8	8	0	52	18	36
2018	FI-04	17	39	22	4	4	9	4	65	10	23
2017	FI	25	24	23	5	8	14	1	57	16	85
2017	FI-01	44	25	6	0	19	6	0	73	20	16
2017	FI-02	25	19	31	0	0	25	0	59	0	16
2017	FI-03	11	25	24	9	9	19	2	46	23	36
2017	FI-04	35	24	29	6	6	0	0	59	12	17
2014	FI	12	27	20	9	5	24	3	53	19	141
2014	FI-01	27	23	12	8	4	19	8	68	16	26
2014	FI-02	11	24	11	8	8	34	5	57	26	38
2014	FI-03	11	24	28	6	2	30	0	49	12	47
2014	FI-04	4	46	27	12	4	8	0	54	17	26
2011	FI	19	34	24	8	3	11	2	60	13	133
2011	FI-01	15	36	21	6	0	21	0	65	8	33
2011	FI-02	15	44	33	0	0	7	0	64	0	27
2011	FI-03	17	33	25	10	4	8	2	56	16	48
2011	FI-04	29	21	17	17	8	4	4	55	27	24

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	9	91	113
2018	FI-03	14	86	37

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	FI	0	10

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	FI	0	10

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	FI	0	10

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	FI	0	10

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	FI	50	10

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	FI	0	10

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	FI	0	10

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	FI	0	10

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	FI	0	10

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	FI	0	10

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	FI	0	10

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	FI	0	10

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	FI	0	10

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	FI	0	10

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	FI	0	10

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	FI	0	10

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	FI	0	10

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	FI	0	10

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	FI	0	10

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	FI	0	10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	11	19	28	2	5	25	11	45	11	113
2018	FI-01	25	11	25	4	7	21	7	50	15	28
2018	FI-02	8	23	23	4	0	27	15	53	7	26
2018	FI-03	6	14	34	0	9	23	14	32	14	35
2018	FI-04	4	30	26	0	4	30	4	53	7	23
2017	FI	15	13	23	5	2	35	6	48	12	85
2017	FI-01	44	0	13	12	6	25	0	59	25	16
2017	FI-02	12	12	19	0	0	50	6	57	0	16
2017	FI-03	6	11	30	6	0	42	5	32	11	36
2017	FI-04	12	29	24	0	6	18	12	58	8	17
2014	FI	7	16	22	3	1	43	9	48	7	143
2014	FI-01	15	12	0	4	0	54	15	88	13	26
2014	FI-02	5	13	15	5	0	49	13	47	13	39
2014	FI-03	8	12	29	0	0	46	4	42	0	48
2014	FI-04	0	35	31	4	4	19	8	47	11	26

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	19	34	27	3	4	11	3	61	8	113
2018	FI-01	29	25	21	7	4	7	7	63	13	28
2018	FI-02	19	38	23	4	0	12	4	68	5	26
2018	FI-03	14	31	34	0	9	11	0	52	10	35
2018	FI-04	17	39	26	0	4	13	0	65	5	23
2017	FI	26	21	27	3	4	18	1	58	9	85
2017	FI-01	51	12	13	12	6	6	0	67	20	16
2017	FI-02	12	19	37	0	0	32	0	45	0	16
2017	FI-03	17	20	31	3	3	25	2	50	8	36
2017	FI-04	35	35	24	0	6	0	0	71	6	17
2014	FI	18	27	23	2	1	25	3	63	5	143
2014	FI-01	31	23	15	0	0	27	4	78	0	26
2014	FI-02	15	26	18	5	0	31	5	64	8	39
2014	FI-03	21	19	29	0	0	29	2	58	0	48
2014	FI-04	8	54	19	4	8	8	0	67	13	26
2011	FI	23	38	18	7	1	13	0	70	9	134
2011	FI-01	24	36	15	3	0	21	0	77	4	33
2011	FI-02	22	44	22	4	0	7	0	72	4	27
2011	FI-03	22	33	18	10	2	14	0	64	14	49
2011	FI-04	21	46	17	8	4	4	0	70	13	24

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	28	24	23	9	15	2	53	24	114
2018	FI-01	33	11	15	22	15	4	46	38	27
2018	FI-02	31	15	23	4	27	0	46	31	26
2018	FI-03	22	30	32	8	8	0	51	16	37
2018	FI-04	30	35	17	0	13	4	68	14	23
2017	FI	33	27	18	13	7	2	62	20	85
2017	FI-01	25	43	6	13	6	6	73	20	16
2017	FI-02	31	19	25	19	7	0	50	26	16
2017	FI-03	30	23	17	16	11	3	55	28	36
2017	FI-04	47	29	24	0	0	0	76	0	17

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	17	18	32	24	11	0	34	34	114
2018	FI-01	33	15	30	11	11	0	48	22	27
2018	FI-02	27	23	27	15	8	0	50	23	26
2018	FI-03	5	24	30	27	14	0	30	41	37
2018	FI-04	4	0	43	43	9	0	4	52	23
2017	FI	19	22	21	22	14	1	41	37	85
2017	FI-01	19	31	25	19	6	0	50	25	16
2017	FI-02	31	12	38	6	12	0	43	19	16
2017	FI-03	10	28	17	28	14	3	39	43	36
2017	FI-04	24	12	12	29	24	0	35	53	17

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	18	25	29	11	14	2	1	44	26	114
2018	FI-01	33	15	26	7	15	4	0	50	23	27
2018	FI-02	27	35	23	8	8	0	0	62	15	26
2018	FI-03	8	32	35	11	11	0	3	42	22	37
2018	FI-04	4	13	30	22	26	4	0	18	50	23
2017	FI	14	24	24	22	13	0	2	40	36	85
2017	FI-01	25	38	12	12	6	0	6	67	20	16
2017	FI-02	25	19	26	25	6	0	0	43	31	16
2017	FI-03	6	24	31	23	14	0	3	31	37	36
2017	FI-04	12	18	18	29	24	0	0	29	53	17

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	17	12	25	25	19	1	2	29	45	113
2018	FI-01	33	15	26	11	11	0	4	50	23	27
2018	FI-02	27	12	23	12	27	0	0	38	38	26
2018	FI-03	3	16	30	24	24	0	3	19	50	37
2018	FI-04	5	0	18	59	14	5	0	5	76	22
2017	FI	14	13	23	25	25	0	0	27	50	84
2017	FI-01	32	6	31	19	13	0	0	38	31	16
2017	FI-02	20	27	13	13	26	0	0	47	40	15
2017	FI-03	5	14	23	34	25	0	0	18	59	36
2017	FI-04	12	6	24	24	35	0	0	18	59	17

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	34	25	25	4	8	4	61	13	114
2018	FI-01	59	15	11	4	7	4	77	12	27
2018	FI-02	46	15	23	4	8	4	64	12	26
2018	FI-03	22	30	32	0	8	8	56	9	37
2018	FI-04	9	39	30	13	9	0	48	22	23
2017	FI	32	22	17	10	6	13	61	19	85
2017	FI-01	50	13	6	0	0	31	91	0	16
2017	FI-02	50	6	25	6	0	12	65	7	16
2017	FI-03	16	41	13	14	6	11	63	22	36
2017	FI-04	29	6	29	18	18	0	35	35	17

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	29	18	32	11	10	1	47	21	114
2018	FI-01	37	26	26	4	7	0	63	11	27
2018	FI-02	38	15	23	15	8	0	54	23	26
2018	FI-03	22	16	35	11	14	3	39	25	37
2018	FI-04	17	13	43	17	9	0	30	26	23
2017	FI	27	19	23	18	11	2	47	29	83
2017	FI-01	32	31	12	19	0	6	67	20	16
2017	FI-02	31	19	19	19	13	0	50	32	16
2017	FI-03	18	23	27	14	17	0	41	32	34
2017	FI-04	35	0	29	24	6	6	38	31	17

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	18	33	27	13	4	2	3	53	18	114
2018	FI-01	26	30	22	7	4	4	7	63	13	27
2018	FI-02	23	27	35	12	0	0	4	52	12	26
2018	FI-03	11	30	30	16	11	3	0	42	28	37
2018	FI-04	13	48	22	17	0	0	0	61	17	23
2017	FI	21	28	29	9	12	0	0	49	21	83
2017	FI-01	38	13	31	19	0	0	0	50	19	16
2017	FI-02	19	43	26	6	6	0	0	62	12	16
2017	FI-03	17	18	30	11	24	0	0	35	35	34
2017	FI-04	18	47	29	0	6	0	0	65	6	17

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	10	34	28	16	11	1	0	44	27	114
2018	FI-01	19	30	26	7	15	4	0	50	23	27
2018	FI-02	15	31	35	19	0	0	0	46	19	26
2018	FI-03	5	38	22	19	16	0	0	43	35	37
2018	FI-04	0	35	35	17	13	0	0	35	30	23
2017	FI	13	22	29	16	19	0	1	35	35	83
2017	FI-01	32	25	25	6	13	0	0	57	19	16
2017	FI-02	12	25	32	19	12	0	0	37	31	16
2017	FI-03	8	19	24	12	34	0	3	27	48	34
2017	FI-04	6	24	41	29	0	0	0	29	29	17

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	16	26	29	17	11	1	1	43	28	114
2018	FI-01	15	30	26	11	11	4	4	48	24	27
2018	FI-02	31	19	23	27	0	0	0	50	27	26
2018	FI-03	8	27	27	19	19	0	0	35	38	37
2018	FI-04	13	26	43	9	9	0	0	39	17	23
2017	FI	15	25	24	22	14	0	0	40	36	83
2017	FI-01	25	25	18	25	6	0	0	50	32	16
2017	FI-02	25	25	19	19	13	0	0	50	32	16
2017	FI-03	6	23	21	27	23	0	0	29	50	34
2017	FI-04	12	29	41	12	6	0	0	41	18	17

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	19	27	27	14	9	2	2	48	24	114
2018	FI-01	19	33	19	11	11	4	4	56	24	27
2018	FI-02	35	15	31	19	0	0	0	50	19	26
2018	FI-03	11	27	32	14	14	0	3	39	28	37
2018	FI-04	17	30	26	13	9	4	0	50	23	23
2017	FI	25	27	22	13	7	2	2	55	21	83
2017	FI-01	44	13	25	0	13	6	0	60	13	16
2017	FI-02	38	25	31	6	0	0	0	63	6	16
2017	FI-03	11	28	17	26	12	0	6	41	41	34
2017	FI-04	24	41	24	6	0	6	0	69	6	17

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	54	25	14	2	4	1	1	80	5	114
2018	FI-01	59	26	7	0	7	0	0	85	7	27
2018	FI-02	50	19	23	4	0	0	4	72	4	26
2018	FI-03	43	30	19	3	5	0	0	73	8	37
2018	FI-04	65	26	4	0	0	4	0	95	0	23
2017	FI	51	22	13	8	4	0	2	75	12	85
2017	FI-01	43	38	12	6	0	0	0	81	6	16
2017	FI-02	56	6	25	7	0	0	6	66	7	16
2017	FI-03	45	21	11	14	6	0	3	69	20	36
2017	FI-04	65	24	6	0	6	0	0	88	6	17

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	72	11	7	3	2	2	4	88	5	114
2018	FI-01	74	4	15	0	4	0	4	81	4	27
2018	FI-02	73	8	8	8	0	0	4	84	8	26
2018	FI-03	62	24	3	3	3	0	5	91	6	37
2018	FI-04	83	4	4	0	0	9	0	95	0	23

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	65	10	7	4	6	2	7	82	11	114
2018	FI-01	63	4	7	4	11	0	11	75	17	27
2018	FI-02	65	8	12	4	0	0	12	83	4	26
2018	FI-03	54	16	8	5	11	0	5	74	17	37
2018	FI-04	83	9	0	0	0	9	0	100	0	23
2017	FI	63	14	9	4	6	0	4	81	10	85
2017	FI-01	69	6	19	0	6	0	0	75	6	16
2017	FI-02	69	12	6	6	0	0	6	87	7	16
2017	FI-03	55	20	5	6	9	0	6	80	15	36
2017	FI-04	71	12	12	0	6	0	0	82	6	17

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	52	28	10	5	3	3	82	8	115
2018	FI-01	50	21	7	14	4	4	74	19	28
2018	FI-02	65	23	4	0	0	8	96	0	26
2018	FI-03	41	35	16	3	5	0	76	8	37
2018	FI-04	57	30	9	4	0	0	87	4	23
2017	FI	58	25	5	5	4	5	86	9	85
2017	FI-01	56	25	6	6	6	0	81	13	16
2017	FI-02	74	13	0	6	0	6	93	7	16
2017	FI-03	53	24	9	0	6	9	84	6	36
2017	FI-04	53	35	0	12	0	0	88	12	17

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	53	25	11	4	5	3	79	10	114
2018	FI-01	57	18	11	7	4	4	78	11	28
2018	FI-02	58	27	8	0	0	8	92	0	26
2018	FI-03	38	32	14	5	11	0	70	16	37
2018	FI-04	64	18	9	5	5	0	82	9	22
2017	FI	51	26	7	6	6	4	81	12	85
2017	FI-01	57	19	12	6	6	0	75	13	16
2017	FI-02	62	26	6	6	0	0	88	6	16
2017	FI-03	43	23	8	9	9	9	73	19	36
2017	FI-04	53	41	0	0	6	0	94	6	17

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	48	16	14	4	2	17	76	7	115
2018	FI-01	57	4	11	0	0	29	85	0	28
2018	FI-02	65	4	4	0	0	27	95	0	26
2018	FI-03	32	32	11	8	5	11	73	15	37
2018	FI-04	39	17	35	9	0	0	57	9	23
2017	FI	52	16	7	1	5	19	84	7	85
2017	FI-01	62	0	0	0	0	38	100	0	16
2017	FI-02	57	6	0	6	0	31	91	9	16
2017	FI-03	49	17	11	0	9	14	77	10	36
2017	FI-04	47	35	12	0	6	0	82	6	17

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	70	11	10	1	1	0	7	87	2	115
2018	FI-01	79	7	7	0	0	0	7	92	0	28
2018	FI-02	62	12	12	0	0	0	15	86	0	26
2018	FI-03	65	14	16	0	3	0	3	81	3	37
2018	FI-04	74	13	4	4	0	0	4	91	5	23
2017	FI	66	13	3	2	1	1	13	93	4	84
2017	FI-01	75	6	0	0	0	0	19	100	0	16
2017	FI-02	56	19	0	6	0	0	19	92	8	16
2017	FI-03	59	15	6	0	3	3	15	89	4	35
2017	FI-04	82	12	0	6	0	0	0	94	6	17

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	71	13	6	3	3	3	87	6	115
2018	FI-01	64	14	4	7	0	11	88	8	28
2018	FI-02	69	12	8	8	4	0	81	12	26
2018	FI-03	70	16	5	0	5	3	89	6	37
2018	FI-04	83	9	9	0	0	0	91	0	23
2017	FI	68	17	2	2	6	5	89	9	85
2017	FI-01	75	12	0	0	6	6	93	7	16
2017	FI-02	57	19	6	6	0	12	86	7	16
2017	FI-03	63	23	3	3	6	3	89	8	36
2017	FI-04	82	6	0	0	12	0	88	12	17

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	54	23	17	3	0	3	80	3	115
2018	FI-01	54	21	18	4	0	4	78	4	28
2018	FI-02	54	27	8	0	0	12	91	0	26
2018	FI-03	51	24	24	0	0	0	76	0	37
2018	FI-04	57	22	13	9	0	0	78	9	23
2017	FI	45	35	13	2	1	4	84	2	85
2017	FI-01	38	38	19	0	0	6	80	0	16
2017	FI-02	43	31	13	0	6	6	85	0	16
2017	FI-03	39	44	8	6	0	3	86	6	36
2017	FI-04	65	18	18	0	0	0	82	0	17

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	12	24	45	15	4	36	19	114
2018	FI-01	21	21	43	11	4	43	14	28
2018	FI-02	15	38	35	8	4	54	12	26
2018	FI-03	8	19	46	19	8	27	27	37
2018	FI-04	5	14	59	23	0	18	23	22
2017	FI	12	22	33	25	8	34	33	85
2017	FI-01	6	32	43	19	0	38	19	16
2017	FI-02	19	25	26	25	6	43	31	16
2017	FI-03	11	25	25	25	14	36	39	36
2017	FI-04	12	6	47	29	6	18	35	17

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	7	27	33	23	10	0	33	34	115
2018	FI-01	4	21	32	25	18	0	43	25	28
2018	FI-02	4	23	31	31	12	0	42	27	26
2018	FI-03	14	27	35	22	3	0	24	41	37
2018	FI-04	4	39	35	9	13	0	22	43	23
2017	FI	13	24	43	8	12	1	20	37	85
2017	FI-01	12	13	38	31	0	6	33	27	16
2017	FI-02	0	25	38	6	31	0	37	25	16
2017	FI-03	16	23	51	2	9	0	11	39	36
2017	FI-04	18	35	35	0	12	0	12	53	17

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	26	41	22	6	3	3	69	9	115
2018	FI-01	29	21	25	21	0	4	52	22	28
2018	FI-02	27	54	15	4	0	0	81	4	26
2018	FI-03	22	38	30	0	8	3	61	8	37
2018	FI-04	30	52	13	0	0	4	86	0	23
2017	FI	26	29	28	11	4	3	57	15	85
2017	FI-01	38	32	12	6	6	6	74	13	16
2017	FI-02	26	25	31	6	6	6	54	13	16
2017	FI-03	14	31	38	11	3	2	46	15	36
2017	FI-04	41	24	18	18	0	0	65	18	17

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	17	38	23	12	6	4	57	19	113
2018	FI-01	19	30	19	11	11	11	54	25	27
2018	FI-02	23	35	38	4	0	0	58	4	26
2018	FI-03	14	39	19	17	11	0	53	28	36
2018	FI-04	13	52	13	17	0	4	68	18	23
2017	FI	19	24	19	22	15	2	43	37	85
2017	FI-01	38	19	25	12	6	0	57	19	16
2017	FI-02	19	25	25	19	13	0	43	32	16
2017	FI-03	17	19	11	27	20	5	38	50	36
2017	FI-04	6	35	24	24	12	0	41	35	17

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	27	29	20	7	14	2	1	28	72	114
2018	FI-01	33	22	19	15	7	4	0	35	65	27
2018	FI-02	27	15	23	4	23	4	4	29	71	26
2018	FI-03	22	41	19	5	14	0	0	22	78	37
2018	FI-04	30	30	22	4	13	0	0	30	70	23
2017	FI	34	27	19	9	8	2	0	35	65	85
2017	FI-01	32	19	31	6	6	6	0	34	66	16
2017	FI-02	37	19	12	19	13	0	0	37	63	16
2017	FI-03	33	29	20	8	8	3	0	34	66	36
2017	FI-04	35	41	12	6	6	0	0	35	65	17

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	FI	13	80
2018	FI-01	18	17
2018	FI-02	0	17
2018	FI-03	10	29
2018	FI-04	25	16
2017	FI	8	53
2017	FI-01	10	10
2017	FI-02	10	10
2017	FI-03	10	22
2017	FI-04	0	11

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	FI	36	80
2018	FI-01	29	17
2018	FI-02	41	17
2018	FI-03	45	29
2018	FI-04	25	16
2017	FI	36	53
2017	FI-01	31	10
2017	FI-02	59	10
2017	FI-03	28	22
2017	FI-04	36	11

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	FI	13	80
2018	FI-01	6	17
2018	FI-02	6	17
2018	FI-03	10	29
2018	FI-04	31	16
2017	FI	21	53
2017	FI-01	20	10
2017	FI-02	20	10
2017	FI-03	24	22
2017	FI-04	18	11

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	FI	45	80
2018	FI-01	41	17
2018	FI-02	41	17
2018	FI-03	41	29
2018	FI-04	56	16
2017	FI	60	53
2017	FI-01	50	10
2017	FI-02	61	10
2017	FI-03	63	22
2017	FI-04	64	11

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	FI	6	80
2018	FI-01	0	17
2018	FI-02	6	17
2018	FI-03	10	29
2018	FI-04	6	16
2017	FI	4	53
2017	FI-01	0	10
2017	FI-02	10	10
2017	FI-03	5	22
2017	FI-04	0	11

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	FI	36	80
2018	FI-01	35	17
2018	FI-02	24	17
2018	FI-03	38	29
2018	FI-04	50	16

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	FI	40	80
2018	FI-01	65	17
2018	FI-02	53	17
2018	FI-03	28	29
2018	FI-04	25	16
2017	FI	44	53
2017	FI-01	50	10
2017	FI-02	20	10
2017	FI-03	53	22
2017	FI-04	45	11

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	FI	3	52	16	7	4	19	75
2018	FI-01	7	57	21	14	0	0	14
2018	FI-02	6	35	18	6	0	35	17
2018	FI-03	0	59	22	4	4	11	27
2018	FI-04	0	50	0	6	13	31	16
2017	FI	0	60	21	10	0	9	52
2017	FI-02	0	80	20	0	0	0	10
2017	FI-03	0	37	22	19	0	22	22
2017	FI-04	0	73	18	9	0	0	11

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FI	30	70	80
2018	FI-01	18	82	17
2018	FI-02	35	65	17
2018	FI-03	31	69	29
2018	FI-04	38	63	16

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	5	24	18	24	26	1	3	30	52	80
2018	FI-01	18	24	24	18	18	0	0	41	35	17
2018	FI-02	6	18	18	35	18	0	6	25	56	17
2018	FI-03	0	17	17	24	34	3	3	19	63	29
2018	FI-04	0	44	13	19	25	0	0	44	44	16
2017	FI	4	22	19	20	28	0	7	28	52	54
2017	FI-01	10	40	10	20	20	0	0	50	40	10
2017	FI-02	0	20	20	10	41	0	10	22	56	10
2017	FI-03	0	9	18	30	34	0	9	10	70	23
2017	FI-04	9	36	27	9	9	0	9	50	20	11

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	1	11	11	21	28	4	24	17	67	80
2018	FI-01	0	18	6	24	29	6	18	23	69	17
2018	FI-02	6	18	0	24	29	0	24	31	69	17
2018	FI-03	0	7	14	17	31	7	24	10	70	29
2018	FI-04	0	6	25	25	19	0	25	8	58	16
2017	FI	0	4	15	13	30	4	35	6	69	53
2017	FI-01	0	10	20	10	20	10	30	17	50	10
2017	FI-02	0	10	20	10	31	0	30	14	58	10
2017	FI-03	0	0	14	9	44	0	33	0	79	22
2017	FI-04	0	0	9	27	9	9	45	0	80	11

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FI	46	17	13	10	10	4	66	20	115
2018	FI-01	46	25	7	14	0	7	77	15	28
2018	FI-02	50	15	8	8	15	4	68	24	26
2018	FI-03	38	14	27	8	11	3	53	19	37
2018	FI-04	52	17	4	9	13	4	73	23	23

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Canada Border Services Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - FI

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Question 50m. Please indicate the nature of the harassment you experienced. Other

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).