2018 Public Service Employee Survey Results for Canada Border Services Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 44 37 11 5 3 0 1 81 8 131
2018 EX-01 41 39 9 5 5 0 2 81 10 64
2018 EX-02 37 40 11 11 0 0 0 77 11 35
2018 EX-03 58 31 8 0 4 0 0 88 4 26
2017 EX 30 44 9 13 4 0 0 74 17 125
2017 EX-01 29 40 11 15 5 0 0 69 20 70
2017 EX-02 25 46 8 20 0 0 0 71 20 24
2017 EX-03 34 57 4 0 4 0 0 91 4 23
2014 EX 32 46 13 6 2 0 1 80 8 169
2014 EX-01 34 43 13 6 2 0 2 79 8 97
2014 EX-02 32 46 11 8 3 0 0 78 11 37
2014 EX-03 25 58 13 4 0 0 0 83 4 24
2011 EX 45 37 10 4 3 0 1 83 7 158
2011 EX-01 44 39 10 4 4 0 0 83 8 103
2011 EX-02 46 33 17 4 0 0 0 79 4 24
2011 EX-03 57 24 10 0 5 0 5 85 5 21
2008 EX 31 43 16 8 1 0 2 75 9 124
2008 EX-01 29 48 14 7 1 0 1 78 8 87
2008 EX-02 37 21 32 11 0 0 0 58 11 19

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 65 27 6 1 2 0 0 92 2 130
2018 EX-01 62 30 6 0 2 0 0 92 2 63
2018 EX-02 66 23 9 3 0 0 0 89 3 35
2018 EX-03 65 31 4 0 0 0 0 96 0 26
2017 EX 60 32 3 2 3 0 0 92 5 125
2017 EX-01 53 35 6 4 2 0 0 88 6 70
2017 EX-02 54 42 0 0 4 0 0 96 4 24
2017 EX-03 83 17 0 0 0 0 0 100 0 23
2014 EX 64 30 2 3 1 0 0 94 4 169
2014 EX-01 55 35 4 4 1 0 0 91 5 97
2014 EX-02 75 25 0 0 0 0 0 100 0 37
2014 EX-03 75 25 0 0 0 0 0 100 0 24
2011 EX 67 21 5 5 2 0 0 88 7 158
2011 EX-01 67 19 7 5 2 0 0 86 7 103
2011 EX-02 63 33 0 4 0 0 0 96 4 24
2011 EX-03 67 19 5 5 5 0 0 86 10 21
2008 EX 58 38 2 2 1 0 0 96 2 124
2008 EX-01 56 39 1 2 1 0 0 95 3 87
2008 EX-02 58 37 5 0 0 0 0 95 0 19

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 69 27 3 2 0 0 0 95 2 131
2018 EX-01 67 30 3 0 0 0 0 97 0 64
2018 EX-02 66 29 3 3 0 0 0 94 3 35
2018 EX-03 73 19 4 4 0 0 0 92 4 26
2017 EX 66 30 2 3 0 0 0 96 3 125
2017 EX-01 63 33 1 3 0 0 0 96 3 70
2017 EX-02 55 41 0 4 0 0 0 96 4 24
2017 EX-03 87 13 0 0 0 0 0 100 0 23
2014 EX 71 24 2 1 2 0 0 96 2 169
2014 EX-01 68 27 3 0 2 0 0 95 2 97
2014 EX-02 75 22 0 3 0 0 0 97 3 37
2014 EX-03 75 25 0 0 0 0 0 100 0 24
2011 EX 67 28 3 3 0 0 0 94 3 159
2011 EX-01 61 31 4 5 0 0 0 91 5 104
2011 EX-02 71 29 0 0 0 0 0 100 0 24
2011 EX-03 86 14 0 0 0 0 0 100 0 21
2008 EX 65 34 2 0 0 0 0 98 0 124
2008 EX-01 62 36 2 0 0 0 0 98 0 87
2008 EX-02 74 26 0 0 0 0 0 100 0 19

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 38 32 14 9 8 0 0 69 17 130
2018 EX-01 34 30 17 8 11 0 0 64 19 64
2018 EX-02 35 38 12 12 3 0 0 74 15 34
2018 EX-03 50 27 8 12 4 0 0 77 15 26
2017 EX 31 34 12 16 7 0 1 65 23 124
2017 EX-01 29 32 19 11 9 0 0 61 21 69
2017 EX-02 30 41 0 29 0 0 0 71 29 24
2017 EX-03 30 36 4 21 4 0 4 69 27 23
2014 EX 22 34 12 19 12 0 1 56 31 169
2014 EX-01 21 36 12 20 11 0 0 56 31 97
2014 EX-02 21 35 17 8 19 0 0 56 27 37
2014 EX-03 38 29 4 25 4 0 0 67 29 24
2011 EX 25 46 7 14 8 0 0 70 23 159
2011 EX-01 28 46 6 13 7 0 0 74 20 104
2011 EX-02 21 42 13 17 8 0 0 63 25 24
2011 EX-03 19 48 5 19 10 0 0 67 29 21

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 56 34 5 4 2 0 0 90 5 131
2018 EX-01 48 44 6 0 2 0 0 92 2 64
2018 EX-02 57 26 6 11 0 0 0 83 11 35
2018 EX-03 69 27 0 4 0 0 0 96 4 26
2017 EX 51 37 6 4 2 0 0 88 6 125
2017 EX-01 46 40 8 5 1 0 0 86 7 70
2017 EX-02 50 33 8 4 4 0 0 83 8 24
2017 EX-03 60 40 0 0 0 0 0 100 0 23
2014 EX 50 38 4 8 1 0 1 88 8 169
2014 EX-01 42 43 4 9 1 0 1 85 10 97
2014 EX-02 51 35 5 9 0 0 0 86 9 37
2014 EX-03 71 29 0 0 0 0 0 100 0 24
2011 EX 56 34 6 3 2 0 0 90 4 159
2011 EX-01 56 33 7 3 2 0 0 88 5 104
2011 EX-02 46 54 0 0 0 0 0 100 0 24
2011 EX-03 62 24 10 0 5 0 0 86 5 21
2008 EX 58 34 1 6 1 0 0 92 7 124
2008 EX-01 55 36 0 8 1 0 0 91 9 87
2008 EX-02 58 42 0 0 0 0 0 100 0 19

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 38 41 8 4 9 0 0 79 13 130
2018 EX-01 29 51 8 3 10 0 0 79 13 63
2018 EX-02 43 40 6 3 9 0 0 83 11 35
2018 EX-03 54 23 8 8 8 0 0 77 15 26
2017 EX 35 34 13 11 6 0 0 70 17 125
2017 EX-01 36 31 14 11 8 0 0 67 19 70
2017 EX-02 34 21 24 17 4 0 0 55 21 24
2017 EX-03 30 57 4 9 0 0 0 87 9 23
2014 EX 29 40 12 11 8 0 1 69 19 169
2014 EX-01 23 40 13 14 8 0 2 65 22 97
2014 EX-02 32 38 14 8 8 0 0 70 16 37
2014 EX-03 46 38 4 8 4 0 0 83 13 24
2011 EX 27 47 9 13 3 0 0 75 16 158
2011 EX-01 27 45 10 15 3 0 0 72 18 104
2011 EX-02 33 46 8 8 4 0 0 79 13 24
2011 EX-03 19 62 5 10 5 0 0 81 14 21

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 47 36 6 9 2 0 0 82 11 131
2018 EX-01 41 41 3 13 3 0 0 81 16 64
2018 EX-02 49 29 9 11 3 0 0 77 14 35
2018 EX-03 58 38 4 0 0 0 0 96 0 26
2017 EX 33 47 8 8 3 0 0 80 12 125
2017 EX-01 28 50 10 8 5 0 0 78 12 70
2017 EX-02 29 50 4 17 0 0 0 79 17 24
2017 EX-03 53 39 9 0 0 0 0 91 0 23

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 71 25 3 0 1 0 0 96 1 130
2018 EX-01 67 30 2 0 2 0 0 97 2 64
2018 EX-02 63 31 6 0 0 0 0 94 0 35
2018 EX-03 88 12 0 0 0 0 0 100 0 25
2017 EX 60 32 7 1 1 0 0 92 2 124
2017 EX-01 54 37 8 1 0 0 0 91 1 70
2017 EX-02 59 34 8 0 0 0 0 92 0 24
2017 EX-03 78 18 4 0 0 0 0 96 0 22
2014 EX 64 32 2 1 1 0 1 96 2 168
2014 EX-01 54 40 3 1 1 0 1 95 2 96
2014 EX-02 75 25 0 0 0 0 0 100 0 37
2014 EX-03 83 17 0 0 0 0 0 100 0 24
2011 EX 69 26 2 2 1 0 0 95 3 159
2011 EX-01 65 28 3 3 1 0 0 93 4 104
2011 EX-02 71 29 0 0 0 0 0 100 0 24
2011 EX-03 81 14 0 0 5 0 0 95 5 21
2008 EX 77 17 2 2 2 0 0 94 4 124
2008 EX-01 71 21 2 3 2 0 0 92 6 87
2008 EX-02 89 11 0 0 0 0 0 100 0 19

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 47 32 8 8 5 0 0 78 14 130
2018 EX-01 38 38 11 6 6 0 0 76 13 63
2018 EX-02 49 26 6 14 6 0 0 74 20 35
2018 EX-03 62 27 4 8 0 0 0 88 8 26
2017 EX 45 31 8 9 7 0 0 76 15 124
2017 EX-01 45 28 9 11 7 0 0 72 19 70
2017 EX-02 42 34 8 8 8 0 0 76 17 24
2017 EX-03 47 40 9 4 0 0 0 87 4 23

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 70 23 4 1 2 0 0 94 2 128
2018 EX-01 62 32 3 2 2 0 0 94 3 63
2018 EX-02 76 15 9 0 0 0 0 91 0 34
2018 EX-03 80 20 0 0 0 0 0 100 0 25
2017 EX 67 25 4 3 0 0 0 93 3 124
2017 EX-01 65 26 5 3 0 0 0 92 3 69
2017 EX-02 66 25 0 8 0 0 0 92 8 24
2017 EX-03 69 31 0 0 0 0 0 100 0 23
2014 EX 83 15 1 1 1 0 1 98 1 169
2014 EX-01 79 17 2 0 1 0 1 97 1 97
2014 EX-02 86 11 0 3 0 0 0 97 3 37
2014 EX-03 88 13 0 0 0 0 0 100 0 24
2011 EX 83 14 2 1 0 0 0 97 1 159
2011 EX-01 80 16 3 1 0 0 0 96 1 104
2011 EX-02 88 13 0 0 0 0 0 100 0 24
2011 EX-03 86 14 0 0 0 0 0 100 0 21

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 55 35 2 5 3 0 0 90 8 131
2018 EX-01 50 42 3 2 3 0 0 92 5 64
2018 EX-02 54 29 3 11 3 0 0 83 14 35
2018 EX-03 65 31 0 4 0 0 0 96 4 26
2017 EX 47 38 5 10 1 0 0 85 11 124
2017 EX-01 41 42 6 12 0 0 0 82 12 69
2017 EX-02 45 38 0 17 0 0 0 83 17 24
2017 EX-03 60 36 4 0 0 0 0 96 0 23
2014 EX 45 40 5 5 4 1 0 86 9 169
2014 EX-01 42 42 4 4 5 2 0 86 10 97
2014 EX-02 40 43 5 8 3 0 0 83 11 37
2014 EX-03 54 42 4 0 0 0 0 96 0 24
2011 EX 61 30 3 4 1 0 0 92 5 158
2011 EX-01 56 35 4 6 0 0 0 90 6 104
2011 EX-02 79 17 4 0 0 0 0 96 0 24
2011 EX-03 55 40 0 0 5 0 0 95 5 20

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 53 33 6 4 5 0 0 85 9 129
2018 EX-01 46 40 6 5 3 0 0 86 8 63
2018 EX-02 51 26 9 6 9 0 0 77 14 35
2018 EX-03 72 24 4 0 0 0 0 96 0 25
2017 EX 49 33 5 11 2 0 0 82 13 124
2017 EX-01 47 30 7 14 1 0 0 77 16 69
2017 EX-02 37 46 0 13 4 0 0 83 17 24
2017 EX-03 66 34 0 0 0 0 0 100 0 23
2014 EX 48 31 6 9 5 0 1 79 14 169
2014 EX-01 43 32 8 11 5 0 1 76 16 97
2014 EX-02 45 38 3 5 9 0 0 83 14 37
2014 EX-03 63 25 4 8 0 0 0 88 8 24

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 50 28 11 5 6 0 0 78 12 130
2018 EX-01 45 31 11 5 8 0 0 77 13 64
2018 EX-02 47 29 12 9 3 0 0 76 12 34
2018 EX-03 65 19 8 4 4 0 0 85 8 26
2017 EX 35 45 8 9 4 0 0 79 13 124
2017 EX-01 29 43 13 10 5 0 0 72 15 69
2017 EX-02 29 58 4 8 0 0 0 87 8 24
2017 EX-03 47 49 0 4 0 0 0 96 4 23
2014 EX 40 34 9 9 6 1 1 76 15 169
2014 EX-01 35 37 8 10 7 1 2 74 17 97
2014 EX-02 35 37 11 9 8 0 0 72 17 37
2014 EX-03 58 25 13 4 0 0 0 83 4 24
2011 EX 51 35 7 6 1 0 0 86 7 158
2011 EX-01 47 38 9 5 1 0 0 86 6 104
2011 EX-02 63 29 0 8 0 0 0 92 8 24
2011 EX-03 57 24 5 10 5 0 0 81 14 21

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 58 29 9 2 2 0 0 88 4 129
2018 EX-01 52 34 8 5 2 0 0 86 6 64
2018 EX-02 69 17 14 0 0 0 0 86 0 35
2018 EX-03 54 42 4 0 0 0 0 96 0 24
2017 EX 50 36 6 7 2 0 0 86 8 124
2017 EX-01 45 38 10 8 0 0 0 83 8 69
2017 EX-02 58 30 4 4 4 0 0 87 8 24
2017 EX-03 51 40 0 9 0 0 0 91 9 23
2014 EX 58 25 7 8 1 0 1 84 10 169
2014 EX-01 50 28 9 11 1 0 1 79 12 97
2014 EX-02 64 22 3 8 3 0 0 86 11 37
2014 EX-03 75 25 0 0 0 0 0 100 0 24
2011 EX 58 32 6 3 1 0 0 91 4 158
2011 EX-01 58 30 8 5 0 0 0 88 5 104
2011 EX-02 58 42 0 0 0 0 0 100 0 24
2011 EX-03 70 20 5 0 5 0 0 90 5 20
2008 EX 61 37 2 0 0 0 0 98 0 124
2008 EX-01 59 39 2 0 0 0 0 98 0 87
2008 EX-02 63 37 0 0 0 0 0 100 0 19

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 13 23 25 20 18 0 0 36 38 130
2018 EX-01 14 28 22 17 19 0 0 42 36 64
2018 EX-02 9 15 35 26 15 0 0 24 41 34
2018 EX-03 12 23 19 23 23 0 0 35 46 26
2017 EX 10 30 25 14 20 0 1 40 35 125
2017 EX-01 10 33 28 13 14 0 1 44 28 70
2017 EX-02 4 29 13 17 38 0 0 33 55 24
2017 EX-03 14 26 17 17 26 0 0 40 43 23
2014 EX 9 12 23 32 23 0 1 21 56 169
2014 EX-01 11 16 26 24 22 0 0 27 47 97
2014 EX-02 3 8 16 44 27 0 3 11 73 37
2014 EX-03 17 4 21 38 21 0 0 21 58 24
2011 EX 7 25 29 19 19 0 1 32 39 159
2011 EX-01 10 31 25 18 15 0 1 41 34 104
2011 EX-02 4 17 38 17 25 0 0 21 42 24
2011 EX-03 0 14 33 29 19 0 5 15 50 21
2008 EX 10 19 27 27 18 0 0 28 45 124
2008 EX-01 8 21 30 25 16 0 0 29 41 87
2008 EX-02 16 16 16 26 26 0 0 32 53 19

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 12 31 33 18 6 0 1 24 43 129
2018 EX-01 10 40 26 16 6 0 2 23 51 62
2018 EX-02 23 20 40 9 9 0 0 17 43 35
2018 EX-03 4 27 38 27 4 0 0 31 31 26
2017 EX 16 35 32 13 5 0 0 17 51 125
2017 EX-01 17 40 28 13 3 0 0 16 56 70
2017 EX-02 21 34 41 0 4 0 0 4 55 24
2017 EX-03 4 34 31 26 4 0 0 30 39 23
2014 EX 15 40 34 6 4 0 1 10 55 168
2014 EX-01 18 42 31 5 4 0 0 9 60 96
2014 EX-02 14 43 35 3 3 0 3 5 58 37
2014 EX-03 13 38 33 17 0 0 0 17 50 24
2011 EX 19 27 42 9 1 0 1 11 47 159
2011 EX-01 19 32 39 8 2 0 0 10 51 104
2011 EX-02 21 17 46 13 0 0 4 13 39 24
2011 EX-03 19 24 38 19 0 0 0 19 43 21
2008 EX 8 38 40 11 3 0 0 15 46 124
2008 EX-01 9 40 36 13 2 0 0 15 49 87
2008 EX-02 0 37 58 5 0 0 0 5 37 19

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 15 33 33 13 5 1 0 18 48 129
2018 EX-01 13 39 31 13 5 0 0 18 52 62
2018 EX-02 20 37 34 6 3 0 0 9 57 35
2018 EX-03 12 19 38 23 8 0 0 31 31 26
2017 EX 23 36 20 15 7 0 0 22 58 125
2017 EX-01 30 34 18 12 5 0 0 18 64 70
2017 EX-02 17 42 24 13 4 0 0 17 59 24
2017 EX-03 4 43 27 17 9 0 0 26 47 23
2014 EX 17 26 31 17 8 0 2 25 44 169
2014 EX-01 20 32 27 12 7 0 2 20 53 97
2014 EX-02 17 24 35 14 5 0 5 20 43 37
2014 EX-03 13 13 38 29 8 0 0 38 25 24
2011 EX 11 31 33 15 9 0 1 24 43 159
2011 EX-01 11 37 34 11 9 0 0 19 47 104
2011 EX-02 13 13 33 29 8 0 4 39 26 24
2011 EX-03 14 38 24 19 5 0 0 24 52 21
2008 EX 13 31 35 14 6 0 1 20 45 124
2008 EX-01 15 31 36 14 3 0 1 17 47 87
2008 EX-02 11 32 37 16 5 0 0 21 42 19

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 25 32 30 11 2 0 0 13 57 129
2018 EX-01 24 35 32 8 0 0 0 8 60 62
2018 EX-02 31 34 26 6 3 0 0 9 66 35
2018 EX-03 15 19 35 27 4 0 0 31 35 26
2017 EX 27 34 29 9 2 0 0 11 60 125
2017 EX-01 30 30 29 8 3 0 0 11 60 70
2017 EX-02 30 45 25 0 0 0 0 0 75 24
2017 EX-03 9 36 34 17 4 0 0 21 44 23
2014 EX 29 33 25 7 3 1 1 10 64 168
2014 EX-01 32 32 26 7 2 1 0 9 65 97
2014 EX-02 27 37 16 11 3 0 5 15 68 36
2014 EX-03 33 29 33 0 4 0 0 4 63 24
2011 EX 23 33 28 10 6 0 1 16 56 159
2011 EX-01 23 38 29 6 5 0 0 11 61 104
2011 EX-02 17 29 25 21 4 0 4 26 48 24
2011 EX-03 33 19 29 10 10 0 0 19 52 21
2008 EX 24 34 27 12 2 0 0 15 58 124
2008 EX-01 24 38 23 14 1 0 0 15 62 87
2008 EX-02 21 26 42 11 0 0 0 11 47 19

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 17 28 43 9 3 0 1 12 44 127
2018 EX-01 15 27 48 5 3 0 2 8 43 62
2018 EX-02 24 32 38 3 3 0 0 6 56 34
2018 EX-03 12 20 40 24 4 0 0 28 32 25
2017 EX 22 32 37 6 2 0 0 9 54 125
2017 EX-01 23 38 33 4 1 0 0 5 61 70
2017 EX-02 25 29 37 4 4 0 0 8 55 24
2017 EX-03 13 21 43 19 4 0 0 23 34 23
2014 EX 33 36 27 3 1 0 1 4 69 169
2014 EX-01 34 36 26 4 0 0 0 4 70 97
2014 EX-02 38 27 29 0 3 0 3 3 67 37
2014 EX-03 25 50 21 4 0 0 0 4 75 24
2011 EX 27 34 34 4 1 0 1 6 61 158
2011 EX-01 28 37 28 6 2 0 0 8 64 104
2011 EX-02 17 35 43 0 0 0 4 0 55 23
2011 EX-03 24 24 48 5 0 0 0 5 48 21
2008 EX 26 34 30 9 2 0 0 10 60 124
2008 EX-01 26 34 29 9 1 0 0 10 61 87
2008 EX-02 26 32 42 0 0 0 0 0 58 19

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 18 38 29 12 2 0 1 14 57 128
2018 EX-01 15 44 29 10 2 0 2 11 59 62
2018 EX-02 24 38 29 6 3 0 0 9 62 34
2018 EX-03 19 27 27 23 4 0 0 27 46 26
2017 EX 32 38 20 7 3 0 0 10 70 125
2017 EX-01 40 32 18 10 0 0 0 10 72 70
2017 EX-02 30 50 8 4 8 0 0 13 79 24
2017 EX-03 13 43 36 0 9 0 0 9 56 23
2014 EX 34 34 24 5 2 0 1 7 69 168
2014 EX-01 42 26 24 5 2 0 1 7 69 96
2014 EX-02 32 33 25 8 3 0 0 11 65 37
2014 EX-03 13 67 21 0 0 0 0 0 79 24
2011 EX 26 38 26 8 2 1 1 10 64 159
2011 EX-01 27 38 27 5 3 1 0 8 65 104
2011 EX-02 21 42 29 4 0 0 4 4 65 24
2011 EX-03 24 33 24 19 0 0 0 19 57 21
2008 EX 24 32 32 10 2 0 0 11 56 124
2008 EX-01 28 24 37 10 1 0 0 11 52 87
2008 EX-02 16 63 21 0 0 0 0 0 79 19

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 15 26 38 19 2 1 0 21 41 128
2018 EX-01 15 26 37 21 2 0 0 23 40 62
2018 EX-02 20 26 40 11 3 0 0 14 46 35
2018 EX-03 8 24 40 24 4 0 0 28 32 25
2017 EX 17 26 37 15 5 0 0 20 43 124
2017 EX-01 20 21 33 21 4 0 0 25 42 70
2017 EX-02 13 39 43 4 0 0 0 4 53 23
2017 EX-03 4 36 43 9 9 0 0 17 40 23
2014 EX 11 18 43 20 7 1 0 27 29 169
2014 EX-01 13 16 44 21 5 1 0 26 29 97
2014 EX-02 11 21 38 21 8 0 0 29 32 37
2014 EX-03 4 21 54 13 8 0 0 21 25 24
2011 EX 10 25 44 13 6 1 2 20 35 157
2011 EX-01 10 25 45 14 6 1 0 20 35 103
2011 EX-02 9 22 48 9 4 0 9 14 33 23
2011 EX-03 5 38 38 14 5 0 0 19 43 21
2008 EX 18 36 33 9 4 0 0 13 54 123
2008 EX-01 18 38 33 7 3 0 0 10 56 87
2008 EX-02 16 37 26 16 5 0 0 21 53 19

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 23 31 34 9 2 1 0 11 55 129
2018 EX-01 19 37 32 11 0 0 0 11 56 62
2018 EX-02 31 31 31 6 0 0 0 6 63 35
2018 EX-03 19 19 46 8 8 0 0 15 38 26
2017 EX 25 28 34 12 2 0 0 14 52 125
2017 EX-01 29 27 28 11 4 0 0 15 57 70
2017 EX-02 21 29 41 8 0 0 0 8 50 24
2017 EX-03 9 31 47 13 0 0 0 13 40 23
2014 EX 34 29 27 7 2 1 1 9 64 169
2014 EX-01 38 26 29 3 2 1 1 5 65 97
2014 EX-02 30 27 27 14 3 0 0 16 57 37
2014 EX-03 38 42 13 8 0 0 0 8 79 24
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 37 44 8 7 3 1 0 82 10 131
2018 EX-01 30 53 6 6 3 2 0 84 10 64
2018 EX-02 37 34 14 11 3 0 0 71 14 35
2018 EX-03 46 42 8 4 0 0 0 88 4 26
2017 EX 40 39 9 8 3 0 1 80 11 125
2017 EX-01 37 40 10 11 3 0 0 76 14 70
2017 EX-02 38 45 13 4 0 0 0 83 4 24
2017 EX-03 43 44 4 4 4 0 0 87 9 23
2014 EX 45 38 9 3 4 1 1 84 7 169
2014 EX-01 41 41 10 4 2 1 1 84 6 97
2014 EX-02 43 33 13 0 11 0 0 75 11 37
2014 EX-03 58 29 4 8 0 0 0 88 8 24

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 62 25 5 4 4 0 0 87 8 131
2018 EX-01 64 25 5 3 3 0 0 89 6 64
2018 EX-02 60 17 11 6 6 0 0 77 11 35
2018 EX-03 58 42 0 0 0 0 0 100 0 26
2017 EX 63 25 5 3 4 0 0 88 7 124
2017 EX-01 61 23 9 5 3 0 0 84 7 70
2017 EX-02 69 26 0 0 4 0 0 96 4 23
2017 EX-03 60 36 0 0 4 0 0 96 4 23
2014 EX 61 26 4 6 2 1 0 88 8 169
2014 EX-01 62 27 3 6 1 1 0 89 7 97
2014 EX-02 59 24 6 5 5 0 0 83 11 37
2014 EX-03 58 33 4 4 0 0 0 92 4 24

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 25 49 11 8 5 1 1 75 13 131
2018 EX-01 20 52 14 8 5 0 2 73 13 64
2018 EX-02 26 46 11 11 3 3 0 74 15 35
2018 EX-03 27 58 8 4 4 0 0 85 8 26
2017 EX 27 43 13 14 2 0 2 71 16 125
2017 EX-01 25 42 14 15 3 0 2 68 18 70
2017 EX-02 13 55 16 17 0 0 0 67 17 24
2017 EX-03 39 40 9 9 4 0 0 79 13 23
2014 EX 24 47 16 10 4 0 1 71 13 169
2014 EX-01 23 46 13 10 6 0 1 70 17 97
2014 EX-02 16 49 27 9 0 0 0 65 9 37
2014 EX-03 33 54 4 8 0 0 0 88 8 24

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 52 40 3 3 2 0 0 92 5 131
2018 EX-01 47 48 2 3 0 0 0 95 3 64
2018 EX-02 54 31 6 6 3 0 0 86 9 35
2018 EX-03 58 38 4 0 0 0 0 96 0 26
2017 EX 46 45 2 5 2 0 0 91 7 124
2017 EX-01 45 47 1 7 0 0 0 91 7 70
2017 EX-02 35 52 9 4 0 0 0 87 4 23
2017 EX-03 57 39 0 0 4 0 0 96 4 23
2014 EX 53 40 4 3 1 0 0 93 4 169
2014 EX-01 49 43 4 3 1 0 0 92 4 97
2014 EX-02 46 46 5 3 0 0 0 92 3 37
2014 EX-03 79 17 0 4 0 0 0 96 4 24

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 56 34 6 2 2 0 0 90 4 131
2018 EX-01 53 36 8 2 2 0 0 89 3 64
2018 EX-02 60 29 6 3 3 0 0 89 6 35
2018 EX-03 50 46 4 0 0 0 0 96 0 26
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 48 36 5 5 5 0 0 84 11 130
2018 EX-01 38 48 5 5 5 0 0 86 9 64
2018 EX-02 57 26 6 6 6 0 0 83 11 35
2018 EX-03 60 20 8 8 4 0 0 80 12 25
2017 EX 39 40 8 6 7 0 0 78 13 124
2017 EX-01 40 35 10 7 9 0 0 75 16 70
2017 EX-02 22 66 4 0 9 0 0 88 9 23
2017 EX-03 39 44 9 9 0 0 0 83 9 23
2014 EX 45 39 6 4 5 1 1 85 9 169
2014 EX-01 40 40 7 5 7 0 1 80 13 97
2014 EX-02 46 41 8 5 0 0 0 87 5 37
2014 EX-03 63 38 0 0 0 0 0 100 0 24
2011 EX 45 33 8 9 4 1 0 78 13 159
2011 EX-01 43 33 9 11 4 1 0 77 15 104
2011 EX-02 46 42 4 4 4 0 0 88 8 24
2011 EX-03 38 38 10 10 5 0 0 76 14 21
2008 EX 29 43 10 14 4 0 0 72 18 124
2008 EX-01 25 45 9 17 3 0 0 70 21 87
2008 EX-02 37 37 21 0 5 0 0 74 5 19

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 57 31 5 4 4 0 0 88 8 130
2018 EX-01 47 42 3 5 3 0 0 89 8 64
2018 EX-02 60 20 9 6 6 0 0 80 11 35
2018 EX-03 76 20 4 0 0 0 0 96 0 25
2017 EX 46 32 9 5 7 1 0 80 12 125
2017 EX-01 45 29 7 7 10 2 0 75 18 70
2017 EX-02 45 38 13 4 0 0 0 83 4 24
2017 EX-03 47 44 9 0 0 0 0 91 0 23
2014 EX 55 28 6 5 4 1 1 85 9 169
2014 EX-01 54 26 7 6 5 0 1 81 12 97
2014 EX-02 57 30 5 5 3 0 0 87 8 37
2014 EX-03 58 42 0 0 0 0 0 100 0 24
2011 EX 55 31 6 4 3 2 0 88 6 159
2011 EX-01 55 30 7 5 2 2 0 86 7 104
2011 EX-02 54 38 0 0 4 4 0 96 4 24
2011 EX-03 48 38 5 5 5 0 0 86 10 21
2008 EX 47 36 10 3 2 2 0 84 6 124
2008 EX-01 44 39 9 5 2 1 0 84 7 87
2008 EX-02 53 32 11 0 5 0 0 84 5 19

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 52 34 6 2 6 0 0 86 8 128
2018 EX-01 49 41 2 2 6 0 0 90 8 63
2018 EX-02 54 20 17 3 6 0 0 74 9 35
2018 EX-03 58 33 4 0 4 0 0 92 4 24
2017 EX 48 28 7 8 8 0 0 76 17 124
2017 EX-01 43 31 4 10 12 0 0 74 22 70
2017 EX-02 45 30 8 13 4 0 0 75 17 24
2017 EX-03 66 21 13 0 0 0 0 87 0 23
2014 EX 53 32 5 6 4 0 1 85 9 169
2014 EX-01 46 35 7 7 5 0 0 81 12 97
2014 EX-02 57 35 5 3 0 0 0 92 3 37
2014 EX-03 67 25 0 8 0 0 0 92 8 24
2011 EX 54 33 7 4 3 0 0 87 6 157
2011 EX-01 53 30 9 5 3 0 0 83 8 102
2011 EX-02 58 38 4 0 0 0 0 96 0 24
2011 EX-03 48 43 5 0 5 0 0 90 5 21
2008 EX 48 39 5 4 5 0 0 86 9 124
2008 EX-01 45 40 6 3 6 0 0 85 9 87
2008 EX-02 47 37 5 5 5 0 0 84 11 19

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 63 20 6 5 5 0 0 84 10 128
2018 EX-01 55 28 6 6 5 0 0 83 11 64
2018 EX-02 74 6 6 9 6 0 0 79 15 34
2018 EX-03 67 25 8 0 0 0 0 92 0 24
2017 EX 60 20 6 4 8 2 0 82 12 125
2017 EX-01 56 17 8 4 10 3 0 76 15 70
2017 EX-02 50 30 8 8 4 0 0 79 13 24
2017 EX-03 77 23 0 0 0 0 0 100 0 23

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 55 31 4 5 5 0 0 86 10 130
2018 EX-01 52 33 5 6 5 0 0 84 11 64
2018 EX-02 54 29 3 9 6 0 0 83 14 35
2018 EX-03 68 28 4 0 0 0 0 96 0 25
2017 EX 53 29 5 3 8 1 0 83 12 125
2017 EX-01 46 29 7 6 10 2 0 77 17 70
2017 EX-02 59 29 4 0 8 0 0 87 8 24
2017 EX-03 60 36 4 0 0 0 0 96 0 23
2014 EX 53 28 8 5 4 0 2 83 9 169
2014 EX-01 48 29 11 6 4 0 2 78 10 97
2014 EX-02 59 30 5 0 5 0 0 89 5 37
2014 EX-03 67 21 4 8 0 0 0 88 8 24
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 47 33 7 8 2 0 2 83 10 129
2018 EX-01 35 41 11 8 2 0 3 79 10 63
2018 EX-02 53 29 6 9 3 0 0 82 12 34
2018 EX-03 65 27 0 0 4 0 4 96 4 26
2017 EX 40 40 10 8 2 1 0 80 9 120
2017 EX-01 37 40 14 8 1 0 0 77 9 68
2017 EX-02 32 50 4 14 0 0 0 82 14 22
2017 EX-03 54 33 9 0 0 4 0 91 0 22
2014 EX 35 44 7 6 3 1 4 83 9 163
2014 EX-01 25 49 7 7 3 2 6 81 11 94
2014 EX-02 51 29 6 8 3 0 3 83 12 35
2014 EX-03 50 42 8 0 0 0 0 92 0 24

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 46 34 8 7 4 2 0 81 11 131
2018 EX-01 38 34 13 11 3 2 0 73 14 64
2018 EX-02 40 40 6 6 6 3 0 82 12 35
2018 EX-03 73 23 4 0 0 0 0 96 0 26
2017 EX 36 39 6 11 8 0 0 75 19 124
2017 EX-01 30 39 7 13 13 0 0 68 25 70
2017 EX-02 41 38 9 13 0 0 0 79 13 24
2017 EX-03 47 44 0 9 0 0 0 91 9 23
2014 EX 39 29 9 13 8 1 0 69 22 169
2014 EX-01 29 31 13 15 11 1 0 60 26 97
2014 EX-02 45 27 5 11 9 3 0 74 20 37
2014 EX-03 58 33 0 8 0 0 0 92 8 24
2011 EX 48 35 9 4 4 0 0 82 9 159
2011 EX-01 44 36 11 4 6 0 0 80 10 104
2011 EX-02 58 29 8 4 0 0 0 88 4 24
2011 EX-03 52 29 5 10 5 0 0 81 14 21

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 39 36 13 5 7 0 0 75 12 131
2018 EX-01 28 41 17 6 8 0 0 69 14 64
2018 EX-02 34 40 11 9 6 0 0 74 14 35
2018 EX-03 65 23 8 0 4 0 0 88 4 26
2017 EX 31 41 10 9 9 0 0 72 18 124
2017 EX-01 25 37 11 11 15 0 0 62 26 70
2017 EX-02 21 62 9 8 0 0 0 83 8 24
2017 EX-03 54 37 4 4 0 0 0 91 4 22
2014 EX 35 32 7 18 8 0 0 67 26 169
2014 EX-01 24 29 11 25 10 0 0 53 35 97
2014 EX-02 45 38 0 11 6 0 0 83 17 37
2014 EX-03 46 46 0 8 0 0 0 92 8 24
2011 EX 45 36 7 8 4 1 0 82 11 159
2011 EX-01 38 38 8 11 5 1 0 77 16 104
2011 EX-02 67 29 4 0 0 0 0 96 0 24
2011 EX-03 38 48 5 5 5 0 0 86 10 21
2008 EX 33 46 6 11 3 1 0 80 15 124
2008 EX-01 28 46 7 16 2 1 0 74 19 87
2008 EX-02 42 47 5 0 5 0 0 89 5 19

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 18 41 18 15 8 1 0 59 23 130
2018 EX-01 14 42 22 13 9 0 0 56 22 64
2018 EX-02 18 35 18 24 6 0 0 53 29 34
2018 EX-03 27 42 12 15 4 0 0 69 19 26
2017 EX 17 37 17 17 12 0 0 54 29 125
2017 EX-01 11 38 15 20 17 0 0 49 36 70
2017 EX-02 13 42 16 21 8 0 0 55 29 24
2017 EX-03 30 34 27 9 0 0 0 64 9 23
2014 EX 19 35 11 23 11 0 0 55 34 169
2014 EX-01 14 28 13 29 16 0 0 42 45 97
2014 EX-02 21 40 11 16 11 0 0 62 28 37
2014 EX-03 21 63 4 13 0 0 0 83 13 24
2011 EX 22 48 13 12 5 1 0 70 17 159
2011 EX-01 16 45 14 17 6 1 0 62 23 104
2011 EX-02 29 63 4 0 4 0 0 92 4 24
2011 EX-03 33 48 10 5 5 0 0 81 10 21
2008 EX 13 41 6 29 10 0 1 54 40 124
2008 EX-01 11 40 6 31 11 0 0 52 43 87
2008 EX-02 11 42 11 26 5 0 5 56 33 19

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 16 44 11 19 9 1 0 60 28 131
2018 EX-01 13 47 16 16 9 0 0 59 25 64
2018 EX-02 9 40 11 29 11 0 0 49 40 35
2018 EX-03 35 38 4 19 4 0 0 73 23 26
2017 EX 23 34 13 19 12 0 0 57 31 124
2017 EX-01 19 33 14 16 18 0 0 52 35 70
2017 EX-02 13 44 8 35 0 0 0 57 35 23
2017 EX-03 34 30 19 17 0 0 0 64 17 23
2014 EX 27 40 9 15 10 0 0 67 24 169
2014 EX-01 21 38 11 15 14 0 0 60 29 97
2014 EX-02 29 49 8 11 3 0 0 78 14 37
2014 EX-03 33 33 4 25 4 0 0 67 29 24
2011 EX 28 52 6 12 3 0 0 80 14 159
2011 EX-01 24 55 5 13 3 0 0 79 16 104
2011 EX-02 38 46 13 4 0 0 0 83 4 24
2011 EX-03 33 43 5 14 5 0 0 76 19 21
2008 EX 19 54 9 15 2 0 1 73 18 123
2008 EX-01 21 46 11 18 3 0 0 67 22 87
2008 EX-02 11 74 0 11 0 0 5 89 11 19
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 19 52 8 15 6 0 0 71 21 131
2018 EX-01 17 47 13 17 6 0 0 64 23 64
2018 EX-02 11 60 9 11 9 0 0 71 20 35
2018 EX-03 31 54 0 15 0 0 0 85 15 26
2017 EX 28 46 7 11 7 0 0 74 18 125
2017 EX-01 26 52 6 8 8 0 0 78 16 70
2017 EX-02 25 46 12 13 4 0 0 71 17 24
2017 EX-03 34 36 9 17 4 0 0 70 21 23
2014 EX 42 36 8 12 2 0 0 78 14 169
2014 EX-01 35 38 12 13 2 0 0 72 15 97
2014 EX-02 54 32 0 11 3 0 0 86 14 37
2014 EX-03 54 33 0 13 0 0 0 88 13 24
2011 EX 49 39 5 4 3 0 0 88 7 159
2011 EX-01 43 40 8 7 2 0 0 84 9 104
2011 EX-02 63 33 0 0 4 0 0 96 4 24
2011 EX-03 57 38 0 0 5 0 0 95 5 21

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 56 31 9 3 1 0 0 87 4 131
2018 EX-01 44 39 13 5 0 0 0 83 5 64
2018 EX-02 74 20 3 3 0 0 0 94 3 35
2018 EX-03 62 27 8 0 4 0 0 88 4 26
2017 EX 60 26 6 6 2 0 0 86 8 125
2017 EX-01 59 24 7 10 0 0 0 83 10 70
2017 EX-02 50 45 0 0 4 0 0 96 4 24
2017 EX-03 73 23 4 0 0 0 0 96 0 23
2014 EX 61 26 4 7 2 0 1 88 8 169
2014 EX-01 58 28 5 8 1 0 0 86 9 97
2014 EX-02 67 21 0 3 5 0 3 91 9 37
2014 EX-03 58 29 4 8 0 0 0 88 8 24
2011 EX 62 29 4 3 3 0 1 91 5 159
2011 EX-01 56 34 4 3 3 0 1 90 6 104
2011 EX-02 71 25 4 0 0 0 0 96 0 24
2011 EX-03 67 19 5 5 5 0 0 86 10 21
2008 EX 69 23 2 4 2 0 0 93 6 124
2008 EX-01 67 26 1 3 2 0 0 93 6 87
2008 EX-02 68 21 0 11 0 0 0 89 11 19

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 39 44 11 3 2 1 0 83 5 131
2018 EX-01 36 42 16 2 3 2 0 79 5 64
2018 EX-02 37 46 11 6 0 0 0 83 6 35
2018 EX-03 46 46 4 4 0 0 0 92 4 26

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 34 22 19 7 8 2 8 62 16 130
2018 EX-01 24 22 22 11 10 0 11 52 23 63
2018 EX-02 34 26 20 6 9 3 3 64 15 35
2018 EX-03 54 23 15 0 0 4 4 83 0 26
2017 EX 29 18 13 8 13 3 15 57 27 125
2017 EX-01 24 15 15 9 18 2 17 48 33 70
2017 EX-02 25 21 20 13 8 0 13 53 24 24
2017 EX-03 51 23 4 4 4 4 9 85 10 23
2014 EX 29 24 12 9 11 5 11 62 24 169
2014 EX-01 22 27 13 9 12 6 11 58 25 97
2014 EX-02 37 14 13 8 11 3 13 61 23 37
2014 EX-03 33 29 8 8 13 4 4 68 23 24
2011 EX 31 22 8 13 6 3 16 66 24 158
2011 EX-01 27 24 9 16 5 3 16 63 26 104
2011 EX-02 50 25 4 8 4 4 4 82 14 24
2011 EX-03 20 10 5 10 15 5 35 50 42 20

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 21 44 8 20 5 2 0 66 26 129
2018 EX-01 9 55 11 16 8 2 0 65 24 64
2018 EX-02 21 39 9 30 0 0 0 61 30 33
2018 EX-03 46 31 0 19 4 0 0 77 23 26
2017 EX 19 39 12 19 10 1 0 58 30 125
2017 EX-01 16 36 9 24 14 0 0 53 39 70
2017 EX-02 13 46 24 13 4 0 0 59 17 24
2017 EX-03 30 40 13 9 4 4 0 73 13 23
2014 EX 18 43 17 16 6 0 0 61 22 169
2014 EX-01 13 46 19 16 5 0 0 60 22 97
2014 EX-02 21 35 19 16 8 0 0 57 25 37
2014 EX-03 29 38 13 21 0 0 0 67 21 24
2011 EX 21 44 14 14 4 1 0 66 19 159
2011 EX-01 21 39 15 17 5 2 0 62 23 104
2011 EX-02 29 58 4 8 0 0 0 88 8 24
2011 EX-03 19 43 19 14 5 0 0 62 19 21
2008 EX 18 49 10 18 5 0 0 67 23 124
2008 EX-01 16 49 11 17 6 0 0 66 23 87
2008 EX-02 21 42 11 21 5 0 0 63 26 19

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 38 35 8 8 5 3 2 77 14 131
2018 EX-01 31 41 9 9 5 3 2 75 15 64
2018 EX-02 37 40 9 9 3 3 0 79 12 35
2018 EX-03 54 19 8 8 8 4 0 76 16 26
2017 EX 38 38 5 9 9 0 2 77 18 125
2017 EX-01 30 41 3 13 12 0 1 72 25 70
2017 EX-02 42 34 12 8 4 0 0 76 13 24
2017 EX-03 53 43 4 0 0 0 0 96 0 23
2014 EX 35 32 6 13 11 0 2 69 25 169
2014 EX-01 25 38 9 13 13 0 2 64 27 97
2014 EX-02 46 33 3 11 5 0 3 81 16 37
2014 EX-03 50 13 0 21 13 0 4 65 35 24
2011 EX 43 30 9 9 5 1 3 76 14 158
2011 EX-01 38 32 11 12 6 2 0 72 18 104
2011 EX-02 48 35 9 4 0 0 4 86 5 23
2011 EX-03 57 24 5 5 10 0 0 81 14 21
2008 EX 46 31 10 6 6 0 2 78 12 124
2008 EX-01 52 28 9 6 5 0 1 80 10 87
2008 EX-02 32 42 5 11 11 0 0 74 21 19

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 42 42 8 7 2 0 0 84 8 131
2018 EX-01 31 52 8 6 3 0 0 83 9 64
2018 EX-02 43 34 11 11 0 0 0 77 11 35
2018 EX-03 62 35 4 0 0 0 0 96 0 26
2017 EX 39 40 10 6 4 1 0 80 10 125
2017 EX-01 33 38 13 9 5 1 0 72 14 70
2017 EX-02 29 58 4 8 0 0 0 87 8 24
2017 EX-03 66 30 4 0 0 0 0 96 0 23

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 50 39 8 1 0 1 1 91 1 131
2018 EX-01 45 44 9 0 0 0 2 90 0 64
2018 EX-02 40 51 9 0 0 0 0 91 0 35
2018 EX-03 77 15 8 0 0 0 0 92 0 26
2017 EX 43 38 9 6 2 2 0 82 9 124
2017 EX-01 35 38 14 7 4 2 0 74 11 69
2017 EX-02 42 45 0 8 0 4 0 91 9 24
2017 EX-03 60 40 0 0 0 0 0 100 0 23
2014 EX 49 37 7 7 0 1 0 86 7 168
2014 EX-01 37 45 12 6 0 0 0 82 6 96
2014 EX-02 59 30 3 8 0 0 0 89 8 37
2014 EX-03 71 21 0 4 0 4 0 96 4 24

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 49 39 5 5 1 1 0 89 5 130
2018 EX-01 41 43 11 5 0 0 0 84 5 63
2018 EX-02 51 40 0 6 3 0 0 91 9 35
2018 EX-03 69 31 0 0 0 0 0 100 0 26
2017 EX 41 40 9 9 2 0 0 81 11 125
2017 EX-01 35 41 11 10 3 0 0 75 13 70
2017 EX-02 29 45 13 13 0 0 0 75 13 24
2017 EX-03 64 36 0 0 0 0 0 100 0 23
2014 EX 45 37 9 7 1 1 0 83 7 169
2014 EX-01 38 41 12 7 1 1 0 80 8 97
2014 EX-02 57 30 5 8 0 0 0 87 8 37
2014 EX-03 54 38 4 4 0 0 0 92 4 24
2011 EX 43 39 12 3 2 1 0 83 5 159
2011 EX-01 40 42 10 4 2 2 0 84 6 104
2011 EX-02 42 33 25 0 0 0 0 75 0 24
2011 EX-03 57 19 14 5 5 0 0 76 10 21

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 59 30 7 3 2 0 0 89 5 131
2018 EX-01 48 36 9 5 2 0 0 84 6 64
2018 EX-02 60 31 9 0 0 0 0 91 0 35
2018 EX-03 81 15 0 4 0 0 0 96 4 26
2017 EX 53 32 2 7 5 0 0 86 12 124
2017 EX-01 49 32 3 9 8 0 0 80 17 69
2017 EX-02 54 34 4 8 0 0 0 87 8 24
2017 EX-03 60 40 0 0 0 0 0 100 0 23
2014 EX 48 34 7 6 5 0 0 82 11 169
2014 EX-01 40 34 11 10 5 0 0 74 15 97
2014 EX-02 53 38 3 0 5 0 0 92 5 37
2014 EX-03 67 29 0 4 0 0 0 96 4 24
2011 EX 56 30 8 4 3 1 0 86 6 158
2011 EX-01 51 31 9 6 3 1 0 83 9 104
2011 EX-02 65 30 4 0 0 0 0 96 0 23
2011 EX-03 57 29 10 0 5 0 0 86 5 21
2008 EX 58 34 2 5 2 0 0 92 7 123
2008 EX-01 56 34 2 6 1 0 0 91 7 87
2008 EX-02 53 42 0 5 0 0 0 95 5 19

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 33 32 18 10 7 0 1 65 17 130
2018 EX-01 31 31 17 14 6 0 0 63 20 64
2018 EX-02 26 41 26 0 6 0 0 68 6 34
2018 EX-03 42 27 12 12 8 0 0 69 19 26
2017 EX 28 35 12 15 10 0 0 63 25 124
2017 EX-01 24 35 11 19 12 0 0 59 31 70
2017 EX-02 29 34 24 9 4 0 0 63 13 24
2017 EX-03 31 42 9 9 9 0 0 73 18 22
2014 EX 35 28 12 12 13 1 0 63 25 169
2014 EX-01 31 25 12 14 16 1 0 57 30 97
2014 EX-02 35 37 5 11 11 0 0 72 22 37
2014 EX-03 46 29 17 4 4 0 0 75 8 24
2011 EX 49 29 9 8 4 1 0 78 12 158
2011 EX-01 42 33 10 9 6 1 0 76 15 104
2011 EX-02 61 26 4 9 0 0 0 87 9 23
2011 EX-03 57 14 19 5 5 0 0 71 10 21

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 32 38 15 11 5 0 1 70 16 130
2018 EX-01 27 42 14 13 5 0 0 69 17 64
2018 EX-02 35 35 24 3 3 0 0 71 6 34
2018 EX-03 38 35 4 19 4 0 0 73 23 26
2017 EX 28 39 8 18 7 0 0 67 25 124
2017 EX-01 24 38 7 22 9 0 0 62 31 69
2017 EX-02 21 50 20 4 4 0 0 71 8 24
2017 EX-03 34 40 4 21 0 0 0 74 21 23
2014 EX 38 29 11 12 9 0 0 67 21 169
2014 EX-01 33 28 12 16 12 0 0 61 28 97
2014 EX-02 45 33 5 8 9 0 0 78 17 37
2014 EX-03 46 29 17 8 0 0 0 75 8 24
2011 EX 51 28 8 9 3 1 0 80 12 158
2011 EX-01 43 32 9 12 4 1 0 76 16 104
2011 EX-02 74 17 0 9 0 0 0 91 9 23
2011 EX-03 52 24 19 0 5 0 0 76 5 21
2008 EX 43 39 6 9 3 0 0 82 12 123
2008 EX-01 43 38 5 11 3 0 0 80 15 87
2008 EX-02 26 53 16 5 0 0 0 79 5 19

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 43 22 13 14 7 2 0 66 21 131
2018 EX-01 42 25 13 13 8 0 0 67 20 64
2018 EX-02 40 23 11 20 3 3 0 65 24 35
2018 EX-03 50 15 19 8 8 0 0 65 15 26
2017 EX 35 26 14 16 7 1 0 62 24 124
2017 EX-01 33 26 14 18 7 1 0 60 25 69
2017 EX-02 42 25 12 17 4 0 0 67 21 24
2017 EX-03 26 36 13 17 9 0 0 61 26 23
2014 EX 37 25 11 15 12 1 0 62 27 169
2014 EX-01 35 20 8 19 16 1 0 56 36 97
2014 EX-02 41 35 8 8 9 0 0 75 17 37
2014 EX-03 38 25 25 8 4 0 0 63 13 24
2011 EX 50 21 11 9 5 3 1 75 14 159
2011 EX-01 45 24 10 10 7 5 0 73 17 104
2011 EX-02 50 29 13 8 0 0 0 79 8 24
2011 EX-03 62 10 14 5 5 0 5 75 10 21
2008 EX 45 24 10 11 3 6 1 74 16 123
2008 EX-01 41 28 10 11 3 5 1 73 16 87
2008 EX-02 42 16 16 11 5 11 0 65 18 19
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 EX 43 34 24 131
2018 EX-01 42 33 25 64
2018 EX-02 40 34 26 35
2018 EX-03 42 38 19 26
2017 EX 41 43 16 125
2017 EX-01 42 40 18 70
2017 EX-02 42 42 16 24
2017 EX-03 34 53 13 23
2014 EX 44 30 26 169
2014 EX-01 45 25 30 97
2014 EX-02 41 41 19 37
2014 EX-03 46 29 25 24
2011 EX 38 42 21 159
2011 EX-01 35 41 24 104
2011 EX-02 42 42 17 24
2011 EX-03 43 48 10 21

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 EX 23 30 38 4 0 5 56
2018 EX-01 30 33 30 4 0 4 27
2018 EX-02 14 43 29 7 0 7 14
2018 EX-03 9 18 64 0 0 9 11
2017 EX 26 22 39 4 0 8 51
2017 EX-01 16 25 42 4 0 13 29
2017 EX-02 70 10 20 0 0 0 10
2014 EX 19 21 54 3 9999 3 74
2014 EX-01 14 25 55 5 9999 2 44
2014 EX-02 39 13 47 0 9999 0 15
2014 EX-03 18 27 45 0 9999 9 11
2011 EX 32 45 22 2 9999 0 60
2011 EX-01 28 44 25 3 9999 0 36
2011 EX-02 30 70 0 0 9999 0 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 13 87 131
2018 EX-01 19 81 64
2018 EX-03 0 100 26

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 EX 35 17

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 EX 47 17
2018 EX-01 42 12

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 EX 53 17

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 EX 0 17
2018 EX-01 0 12

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 EX 0 17
2018 EX-01 0 12

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 EX 0 17
2018 EX-01 0 12

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 EX 0 17
2018 EX-01 0 12

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 EX 41 17

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 EX 47 17
2018 EX-01 42 12

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 EX 41 17

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 EX 35 17

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 EX 47 17

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 EX 47 17
2018 EX-01 42 12

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 EX 65 17
2018 EX-01 58 12

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 EX 0 17
2018 EX-01 0 12

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 EX 0 17
2018 EX-01 0 12

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 EX 47 17
2018 EX-01 50 12

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 EX 35 17

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 EX 35 17

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 EX 0 17
2018 EX-01 0 12

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 EX 0 17
2018 EX-01 0 12

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 EX 0 17
2018 EX-01 0 12

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 EX 0 17
2018 EX-01 0 12

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 EX 0 17
2018 EX-01 0 12

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 EX 29 17

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 EX 29 17

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 EX 35 17
2018 EX-01 42 12

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 30 34 11 10 2 9 4 74 14 128
2018 EX-01 24 34 18 11 2 10 2 65 15 62
2018 EX-02 29 35 6 15 0 6 9 76 17 34
2018 EX-03 46 31 4 4 0 12 4 91 5 26
2017 EX 31 28 12 11 7 9 2 67 20 125
2017 EX-01 28 28 14 9 7 11 3 66 18 70
2017 EX-02 33 21 8 25 4 8 0 59 32 24
2017 EX-03 39 31 13 0 9 4 4 77 9 23
2014 EX 34 29 13 7 5 10 3 72 13 169
2014 EX-01 25 32 17 5 5 12 5 67 12 97
2014 EX-02 45 24 8 9 8 5 0 73 18 37
2014 EX-03 42 29 8 8 0 13 0 81 10 24

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 45 36 8 4 3 3 0 84 7 130
2018 EX-01 40 40 10 6 3 2 0 81 10 63
2018 EX-02 40 40 11 3 3 3 0 82 6 35
2018 EX-03 69 23 4 0 0 4 0 96 0 26
2017 EX 42 31 9 10 5 4 0 75 16 124
2017 EX-01 38 31 8 11 7 5 0 72 19 69
2017 EX-02 37 34 17 9 0 4 0 74 9 24
2017 EX-03 60 27 4 4 4 0 0 87 9 23
2014 EX 42 29 14 7 4 3 1 74 11 169
2014 EX-01 33 37 16 5 5 3 1 73 11 97
2014 EX-02 53 16 11 14 5 0 0 70 19 37
2014 EX-03 54 21 17 0 0 8 0 82 0 24
2011 EX 49 36 6 4 1 4 0 88 5 159
2011 EX-01 48 35 7 5 1 5 0 87 6 104
2011 EX-02 54 42 4 0 0 0 0 96 0 24
2011 EX-03 48 33 10 5 0 5 0 85 5 21
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 36 28 14 2 2 15 3 79 5 130
2018 EX-01 32 32 17 2 2 14 2 75 4 63
2018 EX-02 37 23 14 3 3 17 3 75 7 35
2018 EX-03 46 27 8 0 0 12 8 90 0 26
2017 EX 39 28 8 2 4 14 5 83 6 125
2017 EX-01 37 31 8 1 5 13 4 82 8 70
2017 EX-02 34 29 13 0 4 20 0 79 5 24
2017 EX-03 53 17 9 4 0 9 9 85 5 23
2014 EX 36 24 15 2 0 20 4 78 2 169
2014 EX-01 28 23 18 2 0 25 4 72 3 97
2014 EX-02 48 21 14 3 0 8 5 80 4 37
2014 EX-03 42 33 8 0 0 17 0 90 0 24

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 45 40 7 2 2 3 0 88 5 131
2018 EX-01 36 48 8 5 2 2 0 86 6 64
2018 EX-02 49 37 6 0 3 6 0 91 3 35
2018 EX-03 65 27 8 0 0 0 0 92 0 26
2017 EX 49 30 8 2 3 5 2 86 6 125
2017 EX-01 45 37 4 3 3 6 1 89 6 70
2017 EX-02 45 29 17 0 4 4 0 78 4 24
2017 EX-03 61 17 4 4 4 4 4 86 9 23
2014 EX 44 29 15 1 1 9 1 81 2 169
2014 EX-01 38 32 17 1 1 11 1 79 2 97
2014 EX-02 53 29 11 3 0 3 0 85 3 37
2014 EX-03 46 29 13 0 0 13 0 86 0 24
2011 EX 53 34 6 3 0 4 0 91 3 158
2011 EX-01 51 33 8 4 0 5 0 88 4 104
2011 EX-02 70 26 0 0 0 4 0 100 0 23
2011 EX-03 38 48 5 5 0 5 0 90 5 21
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 37 30 15 12 5 0 1 67 18 131
2018 EX-01 34 27 17 17 3 0 2 62 21 64
2018 EX-02 29 34 14 14 9 0 0 63 23 35
2018 EX-03 50 31 15 0 4 0 0 81 4 26
2017 EX 45 22 13 13 7 0 0 68 20 125
2017 EX-01 40 20 13 16 11 0 0 60 28 70
2017 EX-02 42 29 13 17 0 0 0 70 17 24
2017 EX-03 56 27 13 0 4 0 0 83 4 23

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 6 21 27 27 19 0 0 27 46 131
2018 EX-01 5 23 30 27 16 0 0 28 42 64
2018 EX-02 6 9 26 37 23 0 0 14 60 35
2018 EX-03 8 23 27 19 23 0 0 31 42 26
2017 EX 5 18 29 24 24 0 0 23 48 125
2017 EX-01 4 14 36 28 18 0 0 18 45 70
2017 EX-02 8 13 13 21 45 0 0 21 66 24
2017 EX-03 4 27 30 13 26 0 0 31 39 23

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 10 22 31 21 16 0 0 32 37 131
2018 EX-01 8 28 33 20 11 0 0 36 31 64
2018 EX-02 9 9 29 26 29 0 0 17 54 35
2018 EX-03 19 19 27 23 12 0 0 38 35 26
2017 EX 5 24 28 22 21 0 0 29 43 124
2017 EX-01 3 22 27 29 19 0 0 25 48 70
2017 EX-02 8 8 33 13 38 0 0 17 50 24
2017 EX-03 9 46 18 13 13 0 0 55 27 22

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 6 16 29 27 22 0 0 22 49 129
2018 EX-01 3 18 24 31 24 0 0 21 55 62
2018 EX-02 6 11 34 29 20 0 0 17 49 35
2018 EX-03 15 8 38 19 19 0 0 23 38 26
2017 EX 3 21 17 29 29 0 1 24 59 124
2017 EX-01 3 19 19 29 30 0 1 22 60 70
2017 EX-02 9 18 4 22 47 0 0 26 69 23
2017 EX-03 0 30 21 36 13 0 0 30 49 23

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 14 24 27 18 15 0 3 39 33 131
2018 EX-01 13 27 25 14 16 0 6 42 32 64
2018 EX-02 9 17 31 29 14 0 0 26 43 35
2018 EX-03 23 19 31 15 12 0 0 42 27 26
2017 EX 13 24 25 16 18 0 3 39 35 125
2017 EX-01 14 25 30 14 15 0 3 40 30 70
2017 EX-02 13 20 17 17 29 0 4 34 48 24
2017 EX-03 4 31 21 21 21 0 0 36 43 23

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 11 27 29 18 15 0 0 38 33 131
2018 EX-01 11 31 31 11 16 0 0 42 27 64
2018 EX-02 3 20 29 31 17 0 0 23 49 35
2018 EX-03 27 19 23 19 12 0 0 46 31 26
2017 EX 6 36 28 16 15 0 0 42 30 122
2017 EX-01 7 41 25 16 11 0 0 48 27 68
2017 EX-02 8 20 34 17 21 0 0 29 38 24
2017 EX-03 0 33 31 13 22 0 0 33 36 22

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 25 39 24 8 4 0 1 64 12 130
2018 EX-01 17 49 24 6 3 0 0 67 10 63
2018 EX-02 23 31 31 11 3 0 0 54 14 35
2018 EX-03 42 27 15 8 4 0 4 72 12 26
2017 EX 26 26 25 14 9 0 0 52 23 122
2017 EX-01 20 23 30 17 10 0 0 43 27 68
2017 EX-02 29 25 17 21 8 0 0 54 29 24
2017 EX-03 37 36 18 0 9 0 0 73 9 22

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 12 28 25 21 15 0 0 40 35 130
2018 EX-01 8 30 27 27 8 0 0 38 35 63
2018 EX-02 11 26 23 17 23 0 0 37 40 35
2018 EX-03 19 27 19 15 19 0 0 46 35 26
2017 EX 10 20 32 22 16 0 0 30 38 122
2017 EX-01 10 16 30 28 16 0 0 26 44 68
2017 EX-02 4 17 45 13 21 0 0 21 34 24
2017 EX-03 13 31 31 15 9 0 0 45 24 22

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 25 36 19 14 5 0 0 62 19 130
2018 EX-01 21 35 24 16 5 0 0 56 21 63
2018 EX-02 20 37 20 14 9 0 0 57 23 35
2018 EX-03 38 38 12 8 4 0 0 77 12 26
2017 EX 20 32 25 12 9 0 1 53 22 122
2017 EX-01 20 25 29 15 9 0 2 46 24 68
2017 EX-02 8 33 38 13 8 0 0 41 21 24
2017 EX-03 27 55 4 9 4 0 0 82 13 22

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 20 34 25 18 4 0 0 54 22 130
2018 EX-01 17 40 21 17 5 0 0 57 22 63
2018 EX-02 9 34 29 29 0 0 0 43 29 35
2018 EX-03 35 27 27 4 8 0 0 62 12 26
2017 EX 22 31 27 11 9 0 0 53 20 122
2017 EX-01 22 30 21 16 12 0 0 52 27 68
2017 EX-02 21 21 41 9 8 0 0 42 17 24
2017 EX-03 22 37 31 4 4 0 0 60 9 22

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 57 28 12 2 2 0 0 85 3 130
2018 EX-01 60 27 11 0 2 0 0 87 2 63
2018 EX-02 54 31 9 6 0 0 0 86 6 35
2018 EX-03 54 23 19 0 4 0 0 77 4 26
2017 EX 64 22 11 2 2 0 1 86 3 125
2017 EX-01 69 18 9 0 3 0 1 88 3 70
2017 EX-02 62 34 4 0 0 0 0 96 0 24
2017 EX-03 49 26 21 4 0 0 0 74 4 23

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 76 15 5 1 1 0 3 94 2 130
2018 EX-01 76 16 5 2 0 0 2 94 2 63
2018 EX-02 74 20 3 0 0 0 3 97 0 35
2018 EX-03 85 4 4 0 4 0 4 92 4 26

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 72 16 8 1 2 0 2 89 2 130
2018 EX-01 67 17 14 0 2 0 0 84 2 63
2018 EX-02 74 20 3 3 0 0 0 94 3 35
2018 EX-03 88 4 4 0 0 0 4 96 0 26
2017 EX 73 12 7 3 5 0 1 85 8 124
2017 EX-01 78 7 7 2 6 0 0 85 8 70
2017 EX-02 60 13 13 9 0 0 4 77 9 23
2017 EX-03 66 26 4 0 4 0 0 91 4 23

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 55 32 9 2 2 0 2 88 3 129
2018 EX-01 58 28 9 2 2 0 2 87 3 64
2018 EX-02 68 29 3 0 0 0 0 97 0 34
2018 EX-03 40 44 12 4 0 0 0 84 4 25
2017 EX 58 26 8 3 3 0 1 85 7 125
2017 EX-01 54 26 12 5 3 0 0 81 7 70
2017 EX-02 55 29 4 4 4 0 4 87 9 24
2017 EX-03 61 30 4 0 4 0 0 91 4 23

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 63 22 7 2 4 0 2 87 6 129
2018 EX-01 55 27 9 3 5 0 2 83 8 64
2018 EX-02 68 18 9 3 3 0 0 85 6 34
2018 EX-03 80 20 0 0 0 0 0 100 0 25
2017 EX 57 21 11 7 4 0 1 78 11 125
2017 EX-01 55 16 16 9 4 0 0 71 13 70
2017 EX-02 62 17 8 8 0 0 4 82 9 24
2017 EX-03 57 39 0 0 4 0 0 96 4 23

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 37 39 16 6 1 0 1 77 7 129
2018 EX-01 33 38 20 8 0 0 2 71 8 64
2018 EX-02 38 41 15 3 3 0 0 79 6 34
2018 EX-03 48 36 8 8 0 0 0 84 8 25
2017 EX 37 39 14 5 3 0 1 77 9 125
2017 EX-01 35 42 15 5 3 0 0 77 8 70
2017 EX-02 46 17 20 8 4 0 4 66 13 24
2017 EX-03 26 57 9 4 4 0 0 83 9 23

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 64 26 6 1 1 1 2 92 2 127
2018 EX-01 60 29 6 2 0 2 2 92 2 63
2018 EX-02 62 32 3 0 3 0 0 94 3 34
2018 EX-03 75 13 13 0 0 0 0 88 0 24
2017 EX 67 26 5 1 0 0 1 94 1 124
2017 EX-01 65 28 6 1 0 0 0 92 1 69
2017 EX-02 71 25 0 0 0 0 4 100 0 24
2017 EX-03 66 26 9 0 0 0 0 91 0 23

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 79 15 4 1 1 0 1 95 2 129
2018 EX-01 84 11 2 2 0 0 2 97 2 64
2018 EX-02 71 26 3 0 0 0 0 97 0 34
2018 EX-03 80 12 8 0 0 0 0 92 0 25
2017 EX 85 4 7 2 2 0 1 90 3 124
2017 EX-01 85 1 9 1 1 0 2 88 3 69
2017 EX-02 87 8 4 0 0 0 0 96 0 24
2017 EX-03 83 9 4 4 0 0 0 91 4 23

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 62 29 6 1 1 0 2 93 2 127
2018 EX-01 61 34 2 0 2 0 2 97 2 62
2018 EX-02 56 35 9 0 0 0 0 91 0 34
2018 EX-03 72 16 8 4 0 0 0 88 4 25
2017 EX 62 29 5 3 0 0 1 92 3 125
2017 EX-01 62 32 3 2 0 0 2 95 2 70
2017 EX-02 55 25 13 8 0 0 0 79 8 24
2017 EX-03 66 26 4 4 0 0 0 91 4 23

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 8 25 40 20 7 0 0 33 27 130
2018 EX-01 6 24 40 22 8 0 0 30 30 63
2018 EX-02 3 23 49 20 6 0 0 26 26 35
2018 EX-03 19 23 35 19 4 0 0 42 23 26
2017 EX 5 15 45 24 10 0 0 20 34 125
2017 EX-01 3 19 45 26 9 0 0 21 34 70
2017 EX-02 4 8 45 34 8 0 0 13 42 24
2017 EX-03 6 13 51 13 17 0 0 19 30 23

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 16 22 40 15 7 0 0 22 38 130
2018 EX-01 19 14 43 19 5 0 0 24 33 63
2018 EX-02 11 31 46 6 6 0 0 11 43 35
2018 EX-03 15 31 23 19 12 0 0 31 46 26
2017 EX 11 27 44 14 4 0 0 18 38 124
2017 EX-01 10 25 48 15 1 0 0 16 35 69
2017 EX-02 8 45 29 13 4 0 0 17 54 24
2017 EX-03 17 17 51 4 10 0 0 14 34 23

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 50 40 5 4 1 1 0 91 5 131
2018 EX-01 36 53 5 6 0 0 0 89 6 64
2018 EX-02 69 26 6 0 0 0 0 94 0 35
2018 EX-03 65 27 4 0 4 0 0 92 4 26
2017 EX 37 46 6 5 4 2 0 85 9 125
2017 EX-01 29 53 6 4 6 2 0 83 11 70
2017 EX-02 37 50 4 4 4 0 0 87 8 24
2017 EX-03 53 39 0 4 0 4 0 96 4 23

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 24 44 13 15 5 1 0 68 19 131
2018 EX-01 13 52 13 17 6 0 0 64 23 64
2018 EX-02 34 43 6 14 3 0 0 77 17 35
2018 EX-03 35 31 23 12 0 0 0 65 12 26
2017 EX 18 42 12 16 12 0 0 60 27 125
2017 EX-01 19 38 10 18 15 0 0 57 33 70
2017 EX-02 17 42 16 21 4 0 0 59 25 24
2017 EX-03 17 51 19 4 9 0 0 69 13 23
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 52 25 12 6 3 2 1 53 47 130
2018 EX-01 48 22 11 9 5 3 2 51 49 64
2018 EX-02 44 29 15 6 3 3 0 45 55 34
2018 EX-03 62 31 8 0 0 0 0 62 38 26
2017 EX 49 25 12 4 5 3 1 51 49 125
2017 EX-01 45 24 15 7 7 1 0 46 54 70
2017 EX-02 46 29 8 0 4 8 4 52 48 24
2017 EX-03 57 26 13 0 4 0 0 57 43 23

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 EX 0 59
2018 EX-01 0 30
2018 EX-02 0 18
2018 EX-03 0 10
2017 EX 2 58
2017 EX-01 0 36
2017 EX-02 0 10
2017 EX-03 10 10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EX 19 59
2018 EX-01 20 30
2018 EX-02 11 18
2018 EX-03 20 10
2017 EX 13 58
2017 EX-01 16 36
2017 EX-02 10 10
2017 EX-03 10 10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EX 14 59
2018 EX-01 23 30
2018 EX-02 6 18
2018 EX-03 0 10
2017 EX 7 58
2017 EX-01 8 36
2017 EX-02 0 10
2017 EX-03 10 10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 EX 68 59
2018 EX-01 73 30
2018 EX-02 72 18
2018 EX-03 50 10
2017 EX 57 58
2017 EX-01 66 36
2017 EX-02 30 10
2017 EX-03 50 10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 EX 3 59
2018 EX-01 3 30
2018 EX-02 6 18
2018 EX-03 0 10
2017 EX 2 58
2017 EX-01 3 36
2017 EX-02 0 10
2017 EX-03 0 10

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 EX 37 59
2018 EX-01 47 30
2018 EX-02 28 18
2018 EX-03 30 10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 EX 29 59
2018 EX-01 27 30
2018 EX-02 28 18
2018 EX-03 40 10
2017 EX 40 58
2017 EX-01 32 36
2017 EX-02 70 10
2017 EX-03 40 10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 EX 5 59 13 11 4 9 56
2018 EX-01 0 63 7 10 3 17 30
2017 EX 24 54 14 2 2 5 55
2017 EX-01 22 52 16 0 2 7 36
2017 EX-02 30 60 10 0 0 0 10

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 31 69 59
2018 EX-01 20 80 30
2018 EX-02 44 56 18
2018 EX-03 40 60 10

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 24 22 7 19 22 2 5 49 44 59
2018 EX-01 23 17 3 23 30 0 3 41 55 30
2018 EX-02 28 28 6 11 22 0 6 59 35 18
2018 EX-03 20 30 20 20 0 10 0 56 22 10
2017 EX 10 28 23 4 22 5 8 44 30 58
2017 EX-01 8 26 25 6 24 3 8 38 33 36
2017 EX-02 10 30 20 0 10 10 20 57 15 10
2017 EX-03 20 20 20 0 30 10 0 44 33 10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 8 15 14 8 20 5 29 36 44 59
2018 EX-01 13 13 10 7 23 7 27 40 45 30
2018 EX-02 6 17 11 6 22 6 33 36 45 18
2018 EX-03 0 20 30 10 10 0 30 29 29 10
2017 EX 7 15 21 7 22 7 22 30 40 58
2017 EX-01 8 13 25 9 29 3 14 25 45 36
2017 EX-02 10 20 10 0 0 10 50 75 0 10
2017 EX-03 0 20 20 10 20 10 20 29 43 10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 73 8 6 6 2 0 6 86 8 127
2018 EX-01 68 10 8 6 2 0 6 83 9 62
2018 EX-02 76 6 6 6 0 0 6 87 6 33
2018 EX-03 81 8 0 4 4 0 4 92 8 26
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