2018 Public Service Employee Survey Results for Canada Border Services Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	18	38	14	17	12	0	0	57	29	466
2018	AS-01	17	44	16	12	11	0	0	62	22	104
2018	AS-02	19	32	7	23	17	0	2	52	41	115
2018	AS-03	16	48	12	17	7	0	0	64	24	89
2018	AS-04	13	41	22	13	13	0	0	53	25	32
2018	AS-05	21	27	20	14	16	1	0	49	30	70
2018	AS-06	11	39	7	32	11	0	0	50	43	28
2018	AS-07	46	23	23	8	0	0	0	69	8	13
2017	AS	17	31	15	18	19	0	0	48	37	454
2017	AS-01	13	40	20	20	8	0	0	53	27	96
2017	AS-02	18	22	12	18	30	0	0	40	48	135
2017	AS-03	16	33	11	26	15	0	0	49	40	82
2017	AS-04	21	41	29	6	3	0	0	62	9	32
2017	AS-05	19	29	15	14	20	0	2	49	35	65
2017	AS-06	24	34	8	16	17	0	0	59	33	25
2017	AS-07	17	18	18	9	37	0	0	35	47	11
2014	AS	21	39	12	18	10	0	0	60	28	611
2014	AS-01	19	42	13	18	9	0	0	61	26	150
2014	AS-02	28	38	8	19	7	1	0	67	26	182
2014	AS-03	17	35	17	20	11	0	0	52	31	110
2014	AS-04	6	44	19	15	12	0	4	53	28	48
2014	AS-05	21	41	7	16	14	0	0	63	30	70
2014	AS-06	21	37	10	16	17	0	0	57	32	38
2011	AS	28	37	14	12	8	0	1	66	20	683
2011	AS-01	25	39	17	12	6	1	1	65	18	178
2011	AS-02	30	34	15	10	9	0	2	66	19	221
2011	AS-03	20	40	13	15	10	0	2	61	26	107
2011	AS-04	26	41	9	11	11	0	2	68	23	54
2011	AS-05	30	38	12	12	7	0	0	68	19	73
2011	AS-06	40	34	3	14	9	0	0	74	23	35
2011	AS-07	47	33	7	7	0	0	7	86	7	15
2008	AS	28	38	15	12	6	0	1	67	18	597
2008	AS-01	29	37	13	14	7	0	1	66	21	147
2008	AS-02	33	38	13	8	7	1	0	72	15	183
2008	AS-03	18	40	16	17	9	0	0	59	26	94
2008	AS-04	22	38	19	13	8	0	0	60	21	63
2008	AS-05	25	44	19	13	0	0	0	69	13	64
2008	AS-06	47	33	10	10	0	0	0	80	10	30

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	38	40	12	6	4	0	0	78	10	461
2018	AS-01	34	40	12	9	3	1	1	76	12	102
2018	AS-02	33	37	16	9	5	0	0	70	14	114
2018	AS-03	34	43	11	4	8	0	0	76	12	89
2018	AS-04	31	50	9	9	0	0	0	81	9	32
2018	AS-05	43	43	10	3	1	0	0	85	4	68
2018	AS-06	79	21	0	0	0	0	0	100	0	28
2018	AS-07	54	38	0	8	0	0	0	92	8	13
2017	AS	31	40	15	9	5	0	0	71	14	454
2017	AS-01	20	36	24	16	5	0	0	55	21	96
2017	AS-02	26	42	15	7	9	1	0	68	17	135
2017	AS-03	26	43	16	10	5	0	0	70	15	82
2017	AS-04	43	44	6	3	3	0	0	88	6	32
2017	AS-05	47	34	10	8	1	0	0	81	9	65
2017	AS-06	59	37	0	4	0	0	0	96	4	25
2017	AS-07	63	37	0	0	0	0	0	100	0	11
2014	AS	33	38	14	9	5	0	0	72	15	610
2014	AS-01	22	39	20	12	7	1	0	61	19	150
2014	AS-02	33	35	15	9	8	1	0	68	17	182
2014	AS-03	31	46	15	6	2	0	0	76	8	110
2014	AS-04	33	39	11	10	6	0	0	72	17	48
2014	AS-05	37	44	6	9	4	0	0	81	13	70
2014	AS-06	67	25	0	8	0	0	0	92	8	37
2011	AS	41	36	10	8	4	0	0	77	12	681
2011	AS-01	35	33	17	8	7	0	0	68	15	177
2011	AS-02	38	36	9	10	5	1	0	75	16	222
2011	AS-03	38	41	9	8	3	0	0	79	11	107
2011	AS-04	42	46	6	4	2	0	0	88	6	52
2011	AS-05	56	32	5	5	0	0	1	89	6	73
2011	AS-06	54	31	6	3	6	0	0	86	9	35
2011	AS-07	60	33	0	7	0	0	0	93	7	15
2008	AS	42	38	12	4	4	1	0	81	8	598
2008	AS-01	32	36	16	7	8	1	0	68	16	147
2008	AS-02	44	38	13	2	2	1	0	83	4	184
2008	AS-03	44	41	10	0	5	0	0	85	5	93
2008	AS-04	32	49	13	5	2	0	0	81	6	63
2008	AS-05	59	34	3	2	2	0	0	94	3	64
2008	AS-06	60	27	7	7	0	0	0	87	7	30

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	43	39	9	6	3	0	0	82	9	457
2018	AS-01	39	38	13	7	4	0	0	77	11	103
2018	AS-02	35	42	11	7	5	0	0	77	12	113
2018	AS-03	41	39	8	8	3	0	0	80	11	87
2018	AS-04	41	50	3	6	0	0	0	91	6	32
2018	AS-05	54	33	7	4	1	0	0	87	6	67
2018	AS-06	78	15	7	0	0	0	0	93	0	27
2018	AS-07	69	31	0	0	0	0	0	100	0	13
2017	AS	41	35	13	6	5	0	0	77	11	454
2017	AS-01	29	37	19	10	5	0	0	66	16	96
2017	AS-02	37	35	13	6	8	0	0	73	14	135
2017	AS-03	40	34	15	6	4	0	1	75	10	82
2017	AS-04	44	44	9	0	3	0	0	88	3	32
2017	AS-05	56	31	10	3	0	0	0	87	3	65
2017	AS-06	63	24	4	4	4	0	0	88	8	25
2017	AS-07	91	9	0	0	0	0	0	100	0	11
2014	AS	40	38	10	8	4	0	0	78	12	610
2014	AS-01	29	39	17	10	5	0	0	68	16	150
2014	AS-02	41	36	9	10	4	1	0	77	14	182
2014	AS-03	38	45	9	5	3	0	0	84	7	110
2014	AS-04	44	35	8	12	0	0	0	79	12	48
2014	AS-05	40	43	9	4	4	0	0	83	9	70
2014	AS-06	67	28	3	3	0	0	0	95	3	37
2011	AS	43	40	7	6	4	0	0	83	10	683
2011	AS-01	34	41	10	10	6	0	0	75	16	178
2011	AS-02	40	41	8	5	5	0	0	82	10	221
2011	AS-03	43	42	7	7	2	0	0	85	8	107
2011	AS-04	43	48	6	4	0	0	0	91	4	54
2011	AS-05	56	38	3	1	1	0	0	95	3	73
2011	AS-06	66	26	0	6	3	0	0	91	9	35
2011	AS-07	67	20	13	0	0	0	0	87	0	15
2008	AS	46	39	8	3	3	0	0	86	6	598
2008	AS-01	37	41	10	7	4	1	1	79	11	147
2008	AS-02	47	40	9	2	3	0	0	87	4	183
2008	AS-03	45	39	10	4	2	0	0	84	6	94
2008	AS-04	46	41	10	0	3	0	0	87	3	63
2008	AS-05	56	39	2	2	2	0	0	95	3	64
2008	AS-06	73	20	7	0	0	0	0	93	0	30

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	42	34	9	8	6	0	0	77	14	461
2018	AS-01	49	36	8	6	2	0	0	84	8	101
2018	AS-02	43	31	8	10	8	0	0	74	18	115
2018	AS-03	40	43	8	5	5	0	0	83	9	88
2018	AS-04	47	25	13	13	3	0	0	72	16	32
2018	AS-05	33	33	14	7	10	1	0	68	18	69
2018	AS-06	29	36	7	11	18	0	0	64	29	28
2018	AS-07	54	23	15	8	0	0	0	77	8	13
2017	AS	40	32	12	10	6	0	0	72	16	454
2017	AS-01	37	42	9	8	3	0	0	80	11	96
2017	AS-02	45	23	9	12	10	1	1	69	22	135
2017	AS-03	38	34	16	8	3	0	1	73	11	82
2017	AS-04	43	41	9	7	0	0	0	84	7	32
2017	AS-05	40	31	12	9	8	0	0	71	17	65
2017	AS-06	30	33	21	8	8	0	0	63	16	25
2017	AS-07	36	19	27	18	0	0	0	54	18	11
2014	AS	41	30	11	11	5	1	0	72	16	609
2014	AS-01	40	35	12	9	2	1	1	76	12	150
2014	AS-02	43	29	13	11	3	1	0	73	14	181
2014	AS-03	36	29	11	10	12	2	0	67	22	110
2014	AS-04	50	25	8	8	6	2	0	77	15	48
2014	AS-05	41	33	11	7	7	0	0	74	14	70
2014	AS-06	41	19	8	29	3	0	0	60	32	37
2011	AS	43	35	10	7	4	0	1	78	12	684
2011	AS-01	44	37	10	7	2	0	1	81	9	178
2011	AS-02	39	39	12	4	4	0	2	80	8	222
2011	AS-03	45	29	6	14	4	0	3	76	18	107
2011	AS-04	39	37	15	2	7	0	0	76	9	54
2011	AS-05	42	37	4	10	7	0	0	79	16	73
2011	AS-06	46	23	11	11	9	0	0	69	20	35
2011	AS-07	67	0	7	20	7	0	0	67	27	15

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	32	43	12	8	5	0	0	74	13	462
2018	AS-01	34	40	14	10	2	0	0	75	12	102
2018	AS-02	28	43	15	5	9	0	0	71	14	115
2018	AS-03	29	46	11	6	8	0	0	75	13	89
2018	AS-04	22	53	16	9	0	0	0	75	9	32
2018	AS-05	35	41	9	12	3	0	0	76	15	68
2018	AS-06	50	29	4	14	4	0	0	79	18	28
2018	AS-07	38	46	8	8	0	0	0	85	8	13
2017	AS	26	42	15	9	7	0	0	68	16	453
2017	AS-01	21	46	20	9	5	0	0	66	14	96
2017	AS-02	23	38	12	11	15	0	0	61	26	135
2017	AS-03	23	41	19	9	8	0	0	64	17	81
2017	AS-04	34	47	16	3	0	0	0	81	3	32
2017	AS-05	35	45	9	10	2	0	0	79	11	65
2017	AS-06	39	41	12	4	0	4	0	83	4	25
2017	AS-07	28	63	9	0	0	0	0	91	0	11
2014	AS	27	44	13	10	6	0	0	71	16	611
2014	AS-01	26	40	15	11	7	1	0	67	19	150
2014	AS-02	27	43	15	9	6	0	0	70	15	182
2014	AS-03	24	47	14	10	5	0	0	70	15	110
2014	AS-04	19	54	10	11	6	0	0	73	17	48
2014	AS-05	29	46	12	10	4	0	0	74	14	70
2014	AS-06	40	45	5	8	3	0	0	84	10	38
2011	AS	37	38	12	8	6	0	0	75	13	684
2011	AS-01	31	35	18	9	7	0	0	66	16	178
2011	AS-02	38	40	9	8	5	0	0	78	13	222
2011	AS-03	36	42	9	7	6	0	0	78	13	107
2011	AS-04	33	39	22	4	2	0	0	72	6	54
2011	AS-05	42	41	5	7	1	1	1	86	8	73
2011	AS-06	43	26	6	11	14	0	0	69	26	35
2011	AS-07	60	27	13	0	0	0	0	87	0	15
2008	AS	42	39	10	5	4	0	0	81	9	593
2008	AS-01	36	40	14	5	4	1	0	77	10	146
2008	AS-02	45	38	9	4	3	1	0	84	7	181
2008	AS-03	38	44	8	5	5	0	0	82	11	93
2008	AS-04	38	38	11	8	5	0	0	76	13	63
2008	AS-05	51	35	10	3	2	0	0	86	5	63
2008	AS-06	53	27	13	7	0	0	0	80	7	30

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	29	37	14	11	9	0	0	66	20	463
2018	AS-01	33	38	14	7	9	0	0	71	16	103
2018	AS-02	26	41	10	12	9	1	1	68	21	115
2018	AS-03	31	43	15	4	7	0	0	74	11	89
2018	AS-04	19	25	22	25	9	0	0	44	34	32
2018	AS-05	26	34	13	18	9	0	0	60	26	68
2018	AS-06	32	18	25	7	18	0	0	50	25	28
2018	AS-07	46	15	23	15	0	0	0	62	15	13
2017	AS	23	35	16	15	10	0	0	59	25	452
2017	AS-01	25	33	17	15	9	0	0	58	24	95
2017	AS-02	22	36	17	12	13	1	0	58	24	135
2017	AS-03	22	32	12	19	15	0	0	55	33	81
2017	AS-04	31	45	12	9	3	0	0	75	12	32
2017	AS-05	29	34	12	20	5	0	0	63	25	65
2017	AS-06	15	41	16	12	15	0	0	57	27	25
2017	AS-07	0	63	19	19	0	0	0	63	19	11
2014	AS	25	36	14	15	10	0	0	61	25	611
2014	AS-01	27	35	14	14	10	0	0	62	24	150
2014	AS-02	25	36	16	13	9	0	1	62	22	182
2014	AS-03	21	39	13	14	13	0	0	60	27	110
2014	AS-04	31	31	11	15	12	0	0	62	27	48
2014	AS-05	23	31	20	16	9	1	0	55	25	70
2014	AS-06	23	42	3	32	0	0	0	66	32	38
2011	AS	26	40	13	12	8	0	0	67	20	682
2011	AS-01	29	41	13	11	6	0	0	70	17	178
2011	AS-02	25	41	13	14	6	0	0	67	20	220
2011	AS-03	23	43	12	11	10	0	0	66	21	107
2011	AS-04	28	43	13	9	7	0	0	70	17	54
2011	AS-05	27	36	14	12	10	1	0	64	22	73
2011	AS-06	26	37	9	6	23	0	0	63	29	35
2011	AS-07	33	20	33	13	0	0	0	53	13	15

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	27	44	13	10	6	0	71	16	463
2018	AS-01	26	45	17	9	4	0	71	13	103
2018	AS-02	26	49	8	11	5	0	75	17	114
2018	AS-03	29	52	8	3	8	0	81	11	89
2018	AS-04	22	44	16	16	3	0	66	19	32
2018	AS-05	28	30	19	16	7	0	58	23	69
2018	AS-06	21	39	18	7	14	0	61	21	28
2018	AS-07	46	38	0	8	8	0	85	15	13
2017	AS	26	38	18	13	6	0	63	19	453
2017	AS-01	25	33	22	14	5	0	59	19	96
2017	AS-02	25	37	15	12	10	1	63	22	135
2017	AS-03	24	41	15	16	5	0	64	21	81
2017	AS-04	25	45	15	12	3	0	69	16	32
2017	AS-05	35	38	14	8	5	0	73	13	65
2017	AS-06	21	36	24	16	2	0	57	19	25
2017	AS-07	28	37	9	17	9	0	65	26	11

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	40	43	11	3	3	0	0	83	6	457
2018	AS-01	37	46	13	3	1	0	0	83	4	102
2018	AS-02	39	41	13	4	3	0	0	80	7	113
2018	AS-03	36	50	6	0	7	0	1	87	7	88
2018	AS-04	33	53	10	0	3	0	0	87	3	30
2018	AS-05	45	35	14	6	0	0	0	80	6	69
2018	AS-06	43	39	7	7	4	0	0	82	11	28
2018	AS-07	58	42	0	0	0	0	0	100	0	12
2017	AS	33	43	13	7	4	0	0	76	11	453
2017	AS-01	24	47	16	12	1	0	0	70	13	96
2017	AS-02	35	40	12	7	6	0	0	75	13	135
2017	AS-03	30	41	17	6	6	0	0	71	12	81
2017	AS-04	40	41	12	3	3	0	0	81	6	32
2017	AS-05	44	38	5	10	3	0	0	82	13	65
2017	AS-06	35	45	16	0	4	0	0	80	4	25
2017	AS-07	30	70	0	0	0	0	0	100	0	11
2014	AS	36	42	11	7	3	1	0	79	10	610
2014	AS-01	32	41	13	8	5	1	0	74	13	150
2014	AS-02	37	44	8	6	2	1	1	83	9	182
2014	AS-03	35	43	12	6	4	0	0	78	10	110
2014	AS-04	38	29	18	11	4	0	0	68	15	47
2014	AS-05	36	44	10	7	3	0	0	80	10	70
2014	AS-06	50	40	5	5	0	0	0	90	5	38
2011	AS	37	41	12	5	3	1	0	80	8	682
2011	AS-01	35	37	16	7	3	1	0	73	11	178
2011	AS-02	34	43	12	6	3	2	1	79	9	221
2011	AS-03	37	43	10	5	4	1	0	81	8	107
2011	AS-04	35	44	11	0	7	2	0	81	8	54
2011	AS-05	41	44	7	5	1	1	0	86	7	73
2011	AS-06	56	35	9	0	0	0	0	91	0	34
2011	AS-07	67	33	0	0	0	0	0	100	0	15
2008	AS	49	35	8	5	2	1	0	85	7	599
2008	AS-01	37	42	12	7	1	0	1	79	9	147
2008	AS-02	56	28	8	4	3	1	0	85	7	184
2008	AS-03	51	33	5	4	4	2	0	86	9	94
2008	AS-04	41	43	10	5	2	0	0	84	6	63
2008	AS-05	59	38	2	0	0	2	0	98	0	64
2008	AS-06	67	17	10	3	3	0	0	83	7	30

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	28	38	15	11	8	0	66	20	455
2018	AS-01	29	39	17	8	7	0	69	15	102
2018	AS-02	27	43	12	11	7	1	71	18	113
2018	AS-03	29	39	15	8	9	0	68	17	87
2018	AS-04	13	37	20	20	10	0	50	30	30
2018	AS-05	31	28	15	19	7	0	59	26	68
2018	AS-06	29	32	7	14	18	0	61	32	28
2018	AS-07	42	33	17	8	0	0	75	8	12
2017	AS	26	33	16	13	12	0	59	25	453
2017	AS-01	23	38	15	14	10	0	60	24	96
2017	AS-02	25	28	20	11	16	0	53	27	135
2017	AS-03	25	34	11	17	13	0	58	31	81
2017	AS-04	40	29	16	12	3	0	69	16	32
2017	AS-05	34	36	12	5	12	0	70	18	65
2017	AS-06	20	33	12	24	11	0	53	35	25
2017	AS-07	9	53	9	19	9	0	63	28	11

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	55	33	8	3	1	0	0	87	4	455
2018	AS-01	52	34	11	3	0	0	0	86	3	102
2018	AS-02	50	39	7	4	0	0	0	88	4	113
2018	AS-03	57	31	8	1	2	0	0	89	3	87
2018	AS-04	43	40	10	3	3	0	0	83	7	30
2018	AS-05	61	26	6	4	3	0	0	87	7	69
2018	AS-06	68	25	4	4	0	0	0	93	4	28
2018	AS-07	64	36	0	0	0	0	0	100	0	11
2017	AS	47	34	12	5	2	0	0	82	7	451
2017	AS-01	40	40	16	4	0	0	0	80	4	94
2017	AS-02	44	34	12	7	4	0	0	78	10	135
2017	AS-03	49	30	11	8	1	0	0	80	9	82
2017	AS-04	65	22	12	0	0	0	0	88	0	32
2017	AS-05	51	34	8	5	2	0	0	85	6	64
2017	AS-06	51	41	8	0	0	0	0	92	0	25
2017	AS-07	55	45	0	0	0	0	0	100	0	11
2014	AS	60	29	6	3	2	0	0	89	4	611
2014	AS-01	56	31	8	2	3	1	0	87	5	150
2014	AS-02	60	31	4	2	2	0	1	92	4	182
2014	AS-03	60	28	6	5	1	0	0	88	5	110
2014	AS-04	60	27	6	4	2	0	0	88	6	48
2014	AS-05	61	27	9	1	1	0	0	89	3	70
2014	AS-06	73	19	5	3	0	0	0	92	3	38
2011	AS	59	29	8	3	1	0	0	88	4	683
2011	AS-01	49	34	12	3	2	0	0	83	5	177
2011	AS-02	64	25	7	3	1	0	0	89	4	222
2011	AS-03	61	28	7	3	1	0	0	89	4	107
2011	AS-04	57	30	9	2	2	0	0	87	4	54
2011	AS-05	67	27	5	0	0	0	0	95	0	73
2011	AS-06	66	29	0	6	0	0	0	94	6	35
2011	AS-07	73	27	0	0	0	0	0	100	0	15

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	31	38	13	11	7	0	0	69	18	456
2018	AS-01	28	32	21	13	5	1	0	61	18	102
2018	AS-02	27	42	12	12	7	1	0	70	19	113
2018	AS-03	32	41	11	10	6	0	0	73	16	88
2018	AS-04	23	50	10	7	10	0	0	73	17	30
2018	AS-05	41	32	7	12	9	0	0	72	20	69
2018	AS-06	32	32	18	4	14	0	0	64	18	28
2018	AS-07	42	42	8	8	0	0	0	83	8	12
2017	AS	26	36	17	13	7	0	0	62	20	452
2017	AS-01	19	38	25	11	7	0	0	57	18	95
2017	AS-02	23	27	21	16	12	0	0	50	28	135
2017	AS-03	29	38	16	12	5	0	0	67	17	82
2017	AS-04	28	56	6	9	0	0	0	84	9	32
2017	AS-05	38	30	15	11	6	0	0	68	17	64
2017	AS-06	24	57	0	13	6	0	0	80	20	25
2017	AS-07	18	61	0	11	9	0	0	79	21	11
2014	AS	25	42	11	13	8	0	0	67	22	611
2014	AS-01	23	38	18	13	7	0	1	62	19	150
2014	AS-02	25	40	12	13	10	1	1	65	23	182
2014	AS-03	19	50	10	14	7	0	0	69	21	110
2014	AS-04	17	50	6	17	10	0	0	66	27	48
2014	AS-05	34	42	0	14	10	0	0	76	24	70
2014	AS-06	37	37	5	16	5	0	0	73	21	38
2011	AS	35	38	13	8	5	0	0	74	13	683
2011	AS-01	32	39	15	9	5	0	0	71	14	177
2011	AS-02	32	35	20	9	4	0	0	67	13	222
2011	AS-03	36	44	4	7	7	0	1	81	15	107
2011	AS-04	30	46	11	6	7	0	0	76	13	54
2011	AS-05	49	34	7	8	0	1	0	85	8	73
2011	AS-06	49	26	6	11	9	0	0	74	20	35
2011	AS-07	40	53	7	0	0	0	0	93	0	15

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	37	37	12	8	5	0	0	75	13	455
2018	AS-01	36	39	15	6	4	0	0	75	10	102
2018	AS-02	34	36	12	9	7	2	0	71	16	113
2018	AS-03	37	41	8	9	5	0	0	78	14	87
2018	AS-04	37	43	10	7	3	0	0	80	10	30
2018	AS-05	41	33	12	10	4	0	0	74	14	69
2018	AS-06	33	37	15	7	7	0	0	70	15	27
2018	AS-07	58	25	8	8	0	0	0	83	8	12
2017	AS	31	36	15	11	6	0	0	67	18	451
2017	AS-01	27	35	22	11	4	1	0	63	15	95
2017	AS-02	27	35	19	10	9	0	0	62	18	134
2017	AS-03	34	38	9	13	6	0	0	72	19	82
2017	AS-04	46	28	16	9	0	0	0	75	9	32
2017	AS-05	40	33	7	14	7	0	0	73	21	64
2017	AS-06	20	50	12	8	11	0	0	69	19	25
2017	AS-07	34	45	11	9	0	0	0	79	9	11
2014	AS	32	39	13	11	5	0	0	71	16	611
2014	AS-01	31	43	13	9	5	0	0	73	13	150
2014	AS-02	31	40	12	11	5	0	1	71	17	182
2014	AS-03	27	42	14	11	6	0	0	69	17	110
2014	AS-04	31	39	13	10	6	0	0	70	17	48
2014	AS-05	36	36	10	13	6	0	0	71	19	70
2014	AS-06	45	18	21	13	3	0	0	63	16	38

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	32	37	14	11	6	0	0	69	17	457
2018	AS-01	35	40	17	7	1	0	0	75	8	102
2018	AS-02	30	37	11	13	9	0	0	67	22	113
2018	AS-03	35	40	13	7	6	0	0	75	13	88
2018	AS-04	27	37	13	20	3	0	0	63	23	30
2018	AS-05	30	32	17	12	9	0	0	62	20	69
2018	AS-06	18	39	7	25	11	0	0	57	36	28
2018	AS-07	50	33	8	8	0	0	0	83	8	12
2017	AS	29	34	15	14	8	0	0	63	22	451
2017	AS-01	29	34	21	11	4	0	0	63	15	95
2017	AS-02	27	33	10	15	15	0	0	59	30	135
2017	AS-03	31	35	14	12	8	0	0	66	21	81
2017	AS-04	37	32	9	19	3	0	0	68	22	32
2017	AS-05	35	39	10	10	5	0	2	76	14	64
2017	AS-06	24	28	29	15	4	0	0	52	19	25
2017	AS-07	19	28	27	17	9	0	0	47	26	11
2014	AS	31	38	12	11	7	0	0	69	19	611
2014	AS-01	29	42	16	9	5	0	0	71	13	150
2014	AS-02	32	38	13	8	8	0	1	71	16	182
2014	AS-03	30	38	7	16	8	0	0	68	24	110
2014	AS-04	25	41	13	10	10	0	0	66	21	48
2014	AS-05	36	26	14	13	10	1	0	62	23	70
2014	AS-06	32	34	10	21	3	0	0	66	24	38
2011	AS	36	42	10	9	3	0	0	78	11	681
2011	AS-01	35	46	10	7	2	0	0	81	8	178
2011	AS-02	38	38	12	8	3	0	0	76	11	222
2011	AS-03	37	38	8	12	4	0	0	76	16	107
2011	AS-04	28	55	8	8	2	0	0	83	9	53
2011	AS-05	34	40	14	12	0	0	0	74	12	73
2011	AS-06	36	33	6	12	9	0	3	72	22	33
2011	AS-07	47	47	7	0	0	0	0	93	0	15

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	38	41	10	9	3	0	0	79	11	454
2018	AS-01	37	44	9	8	2	0	0	81	10	102
2018	AS-02	35	41	11	11	3	0	0	76	14	111
2018	AS-03	35	47	7	5	7	0	0	82	11	88
2018	AS-04	34	52	7	7	0	0	0	86	7	29
2018	AS-05	45	32	7	13	3	0	0	77	16	69
2018	AS-06	50	25	21	4	0	0	0	75	4	28
2018	AS-07	42	42	8	8	0	0	0	83	8	12
2017	AS	35	38	14	7	6	0	0	73	13	451
2017	AS-01	33	37	20	6	5	0	0	69	11	95
2017	AS-02	28	39	14	9	9	1	0	68	18	135
2017	AS-03	33	38	11	10	7	1	0	72	17	82
2017	AS-04	44	46	6	3	0	0	0	90	3	31
2017	AS-05	45	36	11	3	5	0	0	81	8	64
2017	AS-06	51	24	20	0	4	0	0	76	4	25
2017	AS-07	27	61	11	0	0	0	0	89	0	11
2014	AS	40	39	11	6	4	0	0	79	10	610
2014	AS-01	38	39	11	7	4	1	0	78	11	150
2014	AS-02	38	40	10	6	5	0	0	79	11	181
2014	AS-03	38	41	13	5	3	0	0	79	8	110
2014	AS-04	42	31	13	6	8	0	0	73	15	48
2014	AS-05	41	34	14	6	4	0	0	76	10	70
2014	AS-06	56	31	8	3	3	0	0	87	5	38
2011	AS	43	38	9	7	3	0	0	81	10	684
2011	AS-01	39	38	11	10	3	0	0	76	13	178
2011	AS-02	45	34	9	8	2	0	1	81	10	222
2011	AS-03	36	46	9	6	4	0	0	81	9	107
2011	AS-04	39	44	13	2	2	0	0	83	4	54
2011	AS-05	51	42	3	3	0	0	1	94	3	73
2011	AS-06	51	26	9	6	9	0	0	77	14	35
2011	AS-07	60	33	0	7	0	0	0	93	7	15
2008	AS	48	39	7	3	3	0	0	87	6	599
2008	AS-01	44	38	10	4	4	0	0	82	8	147
2008	AS-02	53	36	5	3	3	0	0	89	6	184
2008	AS-03	44	47	5	0	4	0	0	90	4	94
2008	AS-04	43	38	11	6	2	0	0	81	8	63
2008	AS-05	52	41	3	5	0	0	0	92	5	64
2008	AS-06	60	33	7	0	0	0	0	93	0	30

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	34	28	22	11	7	0	0	61	17	465
2018	AS-01	48	27	17	2	6	0	0	75	8	102
2018	AS-02	35	24	21	12	8	0	0	59	20	116
2018	AS-03	29	35	21	11	3	0	0	64	15	89
2018	AS-04	44	28	16	3	9	0	0	72	13	32
2018	AS-05	16	30	26	20	9	0	0	46	29	70
2018	AS-06	21	18	36	14	11	0	0	39	25	28
2018	AS-07	8	33	42	17	0	0	0	42	17	12
2017	AS	34	32	16	10	7	0	1	67	17	454
2017	AS-01	37	37	17	4	4	0	0	74	8	96
2017	AS-02	35	32	11	9	12	0	1	68	21	135
2017	AS-03	36	28	18	10	8	0	0	65	17	82
2017	AS-04	50	12	16	16	3	0	3	64	20	32
2017	AS-05	31	31	24	11	3	0	0	62	14	65
2017	AS-06	10	58	12	16	0	0	4	70	17	25
2017	AS-07	8	26	19	30	18	0	0	34	48	11
2014	AS	32	34	19	9	5	0	0	67	14	611
2014	AS-01	37	38	16	8	1	0	0	75	9	150
2014	AS-02	38	30	20	8	4	1	0	68	12	182
2014	AS-03	31	30	22	8	9	0	0	61	17	110
2014	AS-04	31	38	17	8	6	0	0	69	15	48
2014	AS-05	21	41	21	9	7	0	0	63	16	70
2014	AS-06	24	32	29	10	5	0	0	56	16	38
2011	AS	32	33	21	9	5	0	0	65	14	684
2011	AS-01	35	33	17	10	5	0	0	68	15	178
2011	AS-02	34	32	20	8	5	0	1	67	13	222
2011	AS-03	31	33	25	8	3	0	0	64	11	107
2011	AS-04	35	26	22	11	6	0	0	61	17	54
2011	AS-05	21	38	26	8	5	0	1	60	14	73
2011	AS-06	26	29	26	17	3	0	0	54	20	35
2011	AS-07	20	33	33	7	7	0	0	53	13	15
2008	AS	23	36	22	11	7	0	0	59	18	599
2008	AS-01	21	46	19	10	4	0	0	67	14	147
2008	AS-02	31	29	22	10	7	0	1	60	17	184
2008	AS-03	12	37	27	14	10	0	1	49	24	94
2008	AS-04	25	33	22	6	13	0	0	59	19	63
2008	AS-05	20	44	19	13	5	0	0	64	17	64
2008	AS-06	23	23	20	27	7	0	0	47	33	30

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	17	32	30	13	6	0	1	20	50	462
2018	AS-01	13	34	29	16	6	1	2	22	48	103
2018	AS-02	17	31	33	11	8	0	1	19	48	114
2018	AS-03	15	36	28	15	7	0	0	21	51	89
2018	AS-04	28	25	28	13	6	0	0	19	53	32
2018	AS-05	19	32	32	12	4	0	0	16	51	68
2018	AS-06	33	37	19	7	4	0	0	11	70	27
2018	AS-07	15	23	31	15	15	0	0	31	38	13
2017	AS	18	29	33	11	6	0	2	18	48	450
2017	AS-01	15	27	37	13	5	0	2	18	43	95
2017	AS-02	20	31	28	10	7	2	3	17	53	133
2017	AS-03	22	22	38	11	6	0	0	17	44	81
2017	AS-04	9	34	35	12	9	0	0	22	43	32
2017	AS-05	14	31	32	12	8	0	3	21	46	65
2017	AS-06	16	35	33	12	3	0	0	15	51	25
2017	AS-07	46	37	17	0	0	0	0	0	83	11
2014	AS	17	34	29	12	5	0	2	18	53	611
2014	AS-01	14	33	34	15	4	0	1	19	47	150
2014	AS-02	16	33	24	12	8	1	5	21	53	182
2014	AS-03	17	36	31	11	5	0	0	16	53	110
2014	AS-04	23	31	21	14	8	2	0	23	55	48
2014	AS-05	19	37	26	14	3	0	1	17	56	70
2014	AS-06	13	40	40	5	3	0	0	8	53	38
2011	AS	15	29	35	12	5	1	3	18	46	681
2011	AS-01	9	27	40	14	7	1	2	22	37	177
2011	AS-02	18	25	34	13	5	1	5	20	45	220
2011	AS-03	16	30	35	13	5	1	1	18	47	107
2011	AS-04	17	39	31	6	0	2	6	6	60	54
2011	AS-05	21	34	29	8	3	0	5	12	58	73
2011	AS-06	14	40	31	14	0	0	0	14	54	35
2011	AS-07	7	20	60	13	0	0	0	13	27	15
2008	AS	16	29	34	14	5	1	2	19	46	597
2008	AS-01	14	27	35	12	8	1	3	21	42	146
2008	AS-02	20	24	33	15	5	1	2	21	45	183
2008	AS-03	19	32	35	10	2	1	1	12	52	94
2008	AS-04	10	41	30	13	3	2	2	16	52	63
2008	AS-05	14	27	39	17	2	0	2	19	41	64
2008	AS-06	10	33	20	20	13	0	3	34	45	30

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	23	25	27	15	8	1	1	24	49	462
2018	AS-01	12	25	26	23	11	2	1	35	38	103
2018	AS-02	26	18	31	12	9	2	2	22	46	114
2018	AS-03	17	22	31	20	9	0	1	30	39	88
2018	AS-04	28	34	22	13	0	0	3	13	65	32
2018	AS-05	32	35	16	10	3	3	0	14	70	68
2018	AS-06	57	18	14	4	4	0	4	7	78	28
2018	AS-07	15	31	23	15	15	0	0	31	46	13
2017	AS	21	25	28	12	9	2	3	22	49	450
2017	AS-01	14	28	29	14	6	5	3	22	46	95
2017	AS-02	18	23	27	15	11	1	4	28	44	134
2017	AS-03	22	26	26	14	6	2	4	21	51	81
2017	AS-04	28	22	37	3	9	0	0	12	50	32
2017	AS-05	22	22	32	6	14	2	3	21	46	64
2017	AS-06	36	28	16	12	7	0	0	20	64	25
2017	AS-07	37	37	26	0	0	0	0	0	74	11
2014	AS	18	28	26	15	8	2	3	23	49	610
2014	AS-01	17	23	31	16	7	5	1	24	43	149
2014	AS-02	18	26	20	15	12	3	7	29	49	182
2014	AS-03	20	28	27	17	6	1	1	24	49	110
2014	AS-04	29	25	23	10	9	2	2	20	57	48
2014	AS-05	13	43	29	10	4	0	1	14	57	70
2014	AS-06	13	34	32	18	3	0	0	21	47	38
2011	AS	16	26	26	17	8	2	4	27	45	680
2011	AS-01	12	22	24	20	12	5	5	36	38	177
2011	AS-02	19	21	30	16	8	2	4	26	42	219
2011	AS-03	18	30	22	19	7	0	4	27	50	107
2011	AS-04	22	26	26	17	4	2	4	22	51	54
2011	AS-05	16	32	30	10	7	0	5	17	51	73
2011	AS-06	11	49	23	11	3	0	3	15	62	35
2011	AS-07	7	40	27	20	7	0	0	27	47	15
2008	AS	12	24	30	18	10	2	4	29	39	594
2008	AS-01	8	21	27	22	14	3	6	39	32	146
2008	AS-02	11	20	31	20	12	2	5	34	33	182
2008	AS-03	17	21	31	18	9	1	3	28	40	94
2008	AS-04	16	35	29	10	2	3	6	12	56	63
2008	AS-05	16	30	34	13	5	2	2	18	47	64
2008	AS-06	14	29	29	14	14	0	0	29	43	28

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	25	27	28	12	6	2	2	18	54	458
2018	AS-01	16	23	30	18	6	3	5	26	41	102
2018	AS-02	24	25	24	18	7	1	2	25	50	114
2018	AS-03	22	33	31	6	7	2	0	13	56	88
2018	AS-04	41	25	16	16	3	0	0	19	66	32
2018	AS-05	36	30	27	3	4	0	0	7	66	67
2018	AS-06	48	19	22	7	4	0	0	11	67	27
2018	AS-07	23	31	38	0	8	0	0	8	54	13
2017	AS	27	27	26	9	6	0	4	16	57	450
2017	AS-01	31	22	28	4	10	0	4	15	56	94
2017	AS-02	24	29	21	13	4	1	7	19	58	134
2017	AS-03	28	28	28	7	6	0	2	14	58	82
2017	AS-04	16	35	22	19	6	0	3	26	52	32
2017	AS-05	22	30	31	6	8	0	3	15	53	64
2017	AS-06	39	29	24	3	4	0	0	7	68	25
2017	AS-07	46	9	37	7	0	0	0	7	56	11
2014	AS	26	26	32	8	4	2	3	13	54	610
2014	AS-01	23	31	24	11	5	4	2	17	58	149
2014	AS-02	23	22	34	7	7	1	5	15	48	182
2014	AS-03	25	24	41	7	2	0	1	8	50	110
2014	AS-04	37	17	29	4	4	4	4	9	59	48
2014	AS-05	27	27	36	9	1	0	0	10	54	70
2014	AS-06	37	37	16	8	3	0	0	10	73	38
2011	AS	23	30	28	10	5	1	4	16	55	679
2011	AS-01	18	27	27	15	9	1	3	25	47	176
2011	AS-02	22	26	30	9	5	1	6	15	53	219
2011	AS-03	17	33	32	13	4	0	2	17	50	107
2011	AS-04	37	31	24	2	0	2	4	2	73	54
2011	AS-05	34	34	23	5	3	0	0	8	68	73
2011	AS-06	23	34	31	9	0	0	3	9	59	35
2011	AS-07	27	47	20	7	0	0	0	7	73	15
2008	AS	19	24	32	14	7	2	3	22	45	595
2008	AS-01	12	27	33	14	10	2	2	25	40	145
2008	AS-02	17	21	31	16	9	2	4	26	40	182
2008	AS-03	21	24	34	11	6	1	2	18	47	94
2008	AS-04	25	25	30	10	5	2	3	15	53	63
2008	AS-05	23	30	23	20	2	0	2	22	54	64
2008	AS-06	33	13	37	7	10	0	0	17	47	30

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	16	19	32	23	10	1	0	33	35	461
2018	AS-01	8	16	30	32	13	0	2	46	24	103
2018	AS-02	17	19	29	25	10	1	0	35	36	114
2018	AS-03	17	17	36	15	14	1	0	29	34	88
2018	AS-04	16	13	29	35	6	0	0	42	29	31
2018	AS-05	26	31	24	13	4	1	0	18	58	68
2018	AS-06	29	14	50	4	4	0	0	7	43	28
2018	AS-07	0	23	38	23	15	0	0	38	23	13
2017	AS	14	24	32	19	7	0	3	27	39	449
2017	AS-01	11	21	34	20	9	1	3	31	34	95
2017	AS-02	18	20	30	23	4	1	4	29	40	132
2017	AS-03	16	26	35	13	7	0	2	21	43	82
2017	AS-04	6	19	35	22	16	0	3	38	26	32
2017	AS-05	11	28	27	19	11	0	3	31	41	64
2017	AS-06	16	28	37	18	0	0	0	18	45	25
2017	AS-07	11	53	28	7	0	0	0	7	65	11
2014	AS	18	21	35	16	7	1	2	23	41	609
2014	AS-01	15	20	33	17	10	3	1	28	37	148
2014	AS-02	17	18	34	16	7	2	5	25	38	182
2014	AS-03	15	28	35	16	5	0	0	21	44	110
2014	AS-04	21	17	31	12	15	2	2	28	39	48
2014	AS-05	20	22	37	19	3	0	0	21	42	70
2014	AS-06	27	29	37	5	3	0	0	8	55	38
2011	AS	13	23	36	19	5	0	3	25	38	680
2011	AS-01	13	18	39	21	7	1	2	29	31	176
2011	AS-02	11	24	30	24	6	0	5	31	38	220
2011	AS-03	9	26	42	17	5	0	1	22	36	107
2011	AS-04	20	22	48	6	4	0	0	9	43	54
2011	AS-05	15	29	37	14	3	1	1	17	45	73
2011	AS-06	26	20	34	17	3	0	0	20	46	35
2011	AS-07	20	33	27	20	0	0	0	20	53	15
2008	AS	14	22	33	20	9	1	1	29	37	595
2008	AS-01	13	21	32	21	11	1	2	32	35	146
2008	AS-02	13	19	36	18	12	1	2	31	33	182
2008	AS-03	15	23	32	26	3	1	0	29	39	94
2008	AS-04	11	23	35	19	8	2	2	28	35	62
2008	AS-05	16	28	30	19	6	0	2	25	44	64
2008	AS-06	20	30	20	20	10	0	0	30	50	30

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	25	28	27	11	6	2	2	18	54	461
2018	AS-01	14	22	32	16	12	2	3	29	38	101
2018	AS-02	26	31	23	11	4	2	4	16	60	114
2018	AS-03	20	33	31	9	6	1	0	15	53	89
2018	AS-04	25	25	28	16	6	0	0	22	50	32
2018	AS-05	40	25	22	7	4	1	0	12	66	68
2018	AS-06	46	25	18	4	4	4	0	7	74	28
2018	AS-07	15	31	31	15	8	0	0	23	46	13
2017	AS	32	27	20	10	8	1	2	19	61	449
2017	AS-01	24	25	25	10	11	2	2	22	51	96
2017	AS-02	35	23	18	11	7	1	3	20	61	132
2017	AS-03	35	32	17	9	6	1	1	15	68	82
2017	AS-04	34	19	25	12	6	0	3	19	54	32
2017	AS-05	25	31	20	12	9	0	2	22	57	64
2017	AS-06	43	28	17	8	3	0	0	12	71	24
2017	AS-07	57	43	0	0	0	0	0	0	100	11
2014	AS	27	28	22	12	7	1	3	20	57	608
2014	AS-01	21	28	21	16	9	3	2	26	52	148
2014	AS-02	28	25	16	17	7	1	7	26	57	181
2014	AS-03	28	27	28	11	6	0	0	17	55	110
2014	AS-04	31	21	23	10	9	2	4	20	56	48
2014	AS-05	24	40	27	3	3	0	3	6	66	70
2014	AS-06	32	37	24	5	3	0	0	8	68	38
2011	AS	21	27	27	15	6	1	4	22	50	682
2011	AS-01	18	22	27	20	8	1	4	30	42	177
2011	AS-02	17	27	29	14	6	0	6	22	47	221
2011	AS-03	21	32	24	17	5	0	1	22	54	107
2011	AS-04	30	26	22	15	4	0	4	19	58	54
2011	AS-05	22	33	27	7	5	3	3	13	58	73
2011	AS-06	34	31	26	0	3	0	6	3	70	35
2011	AS-07	33	13	47	7	0	0	0	7	47	15
2008	AS	19	23	27	18	9	1	3	28	44	594
2008	AS-01	14	18	28	23	14	1	3	38	33	146
2008	AS-02	20	17	28	19	12	1	3	33	38	182
2008	AS-03	18	28	31	17	2	1	2	20	48	93
2008	AS-04	23	34	21	18	2	2	2	20	58	62
2008	AS-05	23	28	28	14	6	0	0	20	52	64
2008	AS-06	23	20	33	13	7	0	3	21	45	30

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	27	26	22	13	7	3	2	21	55	459
2018	AS-01	16	28	23	16	10	4	4	27	47	103
2018	AS-02	29	25	15	18	10	2	2	29	55	114
2018	AS-03	20	23	28	14	9	2	3	24	46	88
2018	AS-04	29	26	29	10	3	3	0	13	57	31
2018	AS-05	43	33	15	4	1	3	0	6	78	67
2018	AS-06	56	15	19	4	4	4	0	8	73	27
2018	AS-07	8	38	38	8	8	0	0	15	46	13
2017	AS	20	21	28	15	8	2	6	25	45	450
2017	AS-01	22	27	22	12	8	4	4	22	53	95
2017	AS-02	14	22	26	20	6	3	9	30	41	133
2017	AS-03	25	16	30	13	9	1	6	24	44	82
2017	AS-04	25	19	28	6	9	0	13	18	50	32
2017	AS-05	18	14	36	15	14	0	3	30	33	65
2017	AS-06	24	25	31	13	8	0	0	20	49	24
2017	AS-07	37	39	15	9	0	0	0	9	76	11
2014	AS	18	23	24	19	9	3	4	30	44	608
2014	AS-01	19	24	27	16	7	5	1	25	46	149
2014	AS-02	14	26	18	19	13	3	7	36	44	181
2014	AS-03	20	14	26	24	14	1	2	39	35	109
2014	AS-04	29	21	24	13	7	4	2	21	53	48
2014	AS-05	16	34	21	23	1	0	4	25	52	70
2014	AS-06	16	21	40	16	6	0	3	22	37	38
2011	AS	14	24	24	20	12	2	5	34	40	678
2011	AS-01	14	22	23	22	13	2	5	37	38	176
2011	AS-02	13	24	24	19	13	2	5	35	40	220
2011	AS-03	10	25	25	25	11	0	4	37	36	106
2011	AS-04	19	26	25	13	9	2	6	24	49	53
2011	AS-05	14	25	27	16	12	3	3	30	41	73
2011	AS-06	17	29	29	14	6	0	6	21	48	35
2011	AS-07	20	27	20	13	13	0	7	29	50	15
2008	AS	19	25	27	15	9	1	4	25	47	597
2008	AS-01	14	28	24	18	8	2	7	28	46	146
2008	AS-02	18	21	26	16	12	2	4	30	42	183
2008	AS-03	22	17	38	13	4	1	4	18	42	94
2008	AS-04	33	30	16	10	8	2	2	18	66	63
2008	AS-05	17	30	31	13	8	0	2	21	48	64
2008	AS-06	13	33	27	13	13	0	0	27	47	30

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	22	27	29	13	5	2	1	19	51	460
2018	AS-01	15	28	29	17	7	2	2	25	44	103
2018	AS-02	20	26	29	17	6	1	1	23	47	114
2018	AS-03	20	31	31	13	5	1	0	17	52	88
2018	AS-04	28	28	28	6	6	3	0	13	58	32
2018	AS-05	36	25	25	7	3	3	0	11	63	67
2018	AS-06	32	32	25	4	4	4	0	7	67	28
2018	AS-07	31	8	54	0	8	0	0	8	38	13
2017	AS	21	27	28	11	5	3	5	18	52	451
2017	AS-01	17	27	25	10	6	6	7	19	51	95
2017	AS-02	22	25	23	13	4	6	6	20	54	134
2017	AS-03	22	31	33	10	4	0	1	14	53	82
2017	AS-04	22	15	35	16	9	0	3	26	38	32
2017	AS-05	19	28	33	9	6	0	5	16	49	64
2017	AS-06	16	37	32	11	4	0	0	15	53	25
2017	AS-07	46	35	9	0	0	0	9	0	90	11
2014	AS	22	25	30	11	6	3	3	18	50	608
2014	AS-01	20	28	27	10	8	5	1	20	52	147
2014	AS-02	18	21	29	16	6	4	6	25	43	182
2014	AS-03	24	24	32	12	7	1	0	19	48	110
2014	AS-04	22	23	32	8	6	4	4	16	49	48
2014	AS-05	21	33	37	3	4	0	1	7	55	70
2014	AS-06	37	29	32	0	3	0	0	3	66	38

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	20	34	20	11	9	4	3	58	21	466
2018	AS-01	16	43	17	12	6	4	3	63	19	103
2018	AS-02	17	32	23	12	8	4	3	53	22	115
2018	AS-03	26	29	21	7	10	1	6	59	18	89
2018	AS-04	16	41	19	16	0	9	0	62	17	32
2018	AS-05	23	30	17	11	14	4	0	55	27	70
2018	AS-06	32	25	11	11	18	4	0	59	30	28
2018	AS-07	31	31	15	8	15	0	0	62	23	13
2017	AS	21	32	18	13	9	4	4	57	23	454
2017	AS-01	25	31	16	12	7	4	4	61	21	96
2017	AS-02	21	28	18	13	11	6	3	54	27	135
2017	AS-03	16	39	16	15	6	4	5	60	23	82
2017	AS-04	25	37	16	6	6	6	3	69	14	32
2017	AS-05	23	26	22	10	17	2	2	50	27	65
2017	AS-06	15	45	16	13	6	0	4	63	20	25
2017	AS-07	17	46	19	19	0	0	0	62	19	11
2014	AS	29	33	14	9	7	5	3	67	18	611
2014	AS-01	31	31	15	5	9	5	4	68	15	150
2014	AS-02	30	35	14	10	2	7	2	72	13	182
2014	AS-03	23	33	16	14	12	3	1	58	26	110
2014	AS-04	21	37	13	9	10	4	6	65	21	48
2014	AS-05	26	31	17	7	10	4	4	62	19	70
2014	AS-06	39	29	13	13	3	0	3	70	16	38

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	41	27	12	12	8	0	0	67	21	464
2018	AS-01	42	29	13	11	6	0	0	71	17	103
2018	AS-02	36	28	11	15	10	0	0	63	25	115
2018	AS-03	48	21	13	9	7	1	0	70	16	89
2018	AS-04	28	38	16	9	9	0	0	66	19	32
2018	AS-05	41	22	12	13	12	0	0	63	25	68
2018	AS-06	46	18	7	14	14	0	0	64	29	28
2018	AS-07	62	31	0	8	0	0	0	92	8	13
2017	AS	36	34	12	9	7	1	1	71	17	453
2017	AS-01	33	33	14	7	12	0	0	66	19	96
2017	AS-02	37	31	11	10	7	2	1	70	18	134
2017	AS-03	36	31	14	13	5	0	1	68	18	82
2017	AS-04	44	25	12	16	0	3	0	71	16	32
2017	AS-05	38	37	10	6	9	0	0	75	15	65
2017	AS-06	34	50	8	4	4	0	0	84	8	25
2017	AS-07	37	44	19	0	0	0	0	81	0	11
2014	AS	39	32	9	11	7	1	0	72	18	611
2014	AS-01	38	33	8	13	7	1	0	72	20	150
2014	AS-02	41	36	8	10	2	2	1	79	13	182
2014	AS-03	36	27	9	13	14	0	1	63	27	110
2014	AS-04	39	31	11	6	10	2	0	72	17	48
2014	AS-05	36	29	17	9	9	1	0	65	18	70
2014	AS-06	47	27	8	13	5	0	0	74	18	38

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	14	24	19	14	15	10	3	44	34	460
2018	AS-01	10	27	27	18	6	9	4	42	27	101
2018	AS-02	12	21	23	12	18	12	4	39	34	113
2018	AS-03	21	25	12	10	19	8	4	53	33	89
2018	AS-04	13	31	19	13	9	13	3	52	26	32
2018	AS-05	12	25	12	18	18	13	3	44	42	68
2018	AS-06	25	11	18	21	25	0	0	36	46	28
2018	AS-07	23	31	23	15	8	0	0	54	23	13
2017	AS	11	21	19	17	14	16	2	39	37	452
2017	AS-01	9	21	17	17	13	23	0	38	39	96
2017	AS-02	14	17	22	15	15	14	3	37	36	133
2017	AS-03	10	27	15	14	17	16	1	44	38	82
2017	AS-04	3	31	25	12	6	22	0	44	24	32
2017	AS-05	14	14	23	23	15	9	2	31	43	65
2017	AS-06	16	28	20	12	11	13	0	50	26	25
2017	AS-07	28	25	9	26	11	0	0	53	38	11
2014	AS	11	26	20	16	13	13	2	43	34	610
2014	AS-01	11	23	22	17	15	11	0	38	37	150
2014	AS-02	12	28	21	13	8	15	3	48	26	182
2014	AS-03	10	20	18	17	16	12	5	37	41	109
2014	AS-04	6	27	15	17	15	16	4	42	39	48
2014	AS-05	10	26	17	19	17	11	0	40	40	70
2014	AS-06	8	42	19	13	8	10	0	56	23	38

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	44	34	9	10	3	0	0	79	12	463
2018	AS-01	45	42	7	7	0	0	0	86	7	101
2018	AS-02	43	34	5	11	6	0	0	77	17	115
2018	AS-03	52	33	10	3	1	1	0	85	5	89
2018	AS-04	34	44	9	13	0	0	0	78	13	32
2018	AS-05	41	28	12	16	4	0	0	68	20	69
2018	AS-06	39	29	11	14	7	0	0	68	21	28
2018	AS-07	69	15	8	8	0	0	0	85	8	13
2017	AS	35	38	11	12	3	0	0	74	15	452
2017	AS-01	39	34	9	16	2	0	0	73	18	96
2017	AS-02	35	41	8	10	6	0	1	76	16	134
2017	AS-03	31	42	12	12	3	0	0	73	15	82
2017	AS-04	47	38	9	6	0	0	0	84	6	32
2017	AS-05	38	29	18	11	5	0	0	67	15	65
2017	AS-06	29	47	11	13	0	0	0	76	13	24
2017	AS-07	30	70	0	0	0	0	0	100	0	11
2014	AS	40	39	8	8	5	0	0	80	12	610
2014	AS-01	36	41	11	7	5	0	0	77	12	150
2014	AS-02	44	41	5	6	2	0	1	87	8	181
2014	AS-03	32	41	8	12	7	0	0	73	19	110
2014	AS-04	46	35	6	6	6	0	0	81	12	48
2014	AS-05	40	36	10	7	7	0	0	76	14	70
2014	AS-06	45	37	8	8	3	0	0	82	10	38

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	38	41	11	5	3	2	0	80	8	464
2018	AS-01	32	44	12	6	2	4	1	80	8	103
2018	AS-02	40	36	15	4	4	1	0	76	9	115
2018	AS-03	44	41	9	2	3	0	0	85	6	88
2018	AS-04	22	59	13	3	3	0	0	81	6	32
2018	AS-05	38	38	12	4	6	1	1	78	10	69
2018	AS-06	46	32	4	11	4	4	0	81	15	28
2018	AS-07	46	46	0	8	0	0	0	92	8	13

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	43	33	12	7	5	0	1	77	11	461
2018	AS-01	42	34	15	6	4	0	0	76	10	103
2018	AS-02	45	39	7	5	4	0	1	84	9	114
2018	AS-03	52	31	13	1	3	0	0	83	5	87
2018	AS-04	25	41	16	16	3	0	0	66	19	32
2018	AS-05	42	28	12	9	7	0	3	72	16	69
2018	AS-06	41	15	19	15	11	0	0	56	26	27
2018	AS-07	62	15	8	8	8	0	0	77	15	13
2017	AS	39	35	13	8	5	0	0	74	13	454
2017	AS-01	37	39	14	5	5	0	0	76	10	96
2017	AS-02	38	37	10	8	5	1	1	77	14	135
2017	AS-03	45	26	17	7	5	0	0	71	12	82
2017	AS-04	46	32	9	9	3	0	0	78	12	32
2017	AS-05	41	34	11	8	6	0	0	75	14	65
2017	AS-06	24	37	16	19	4	0	0	61	23	25
2017	AS-07	42	47	11	0	0	0	0	89	0	11
2014	AS	43	31	12	8	6	0	1	75	14	611
2014	AS-01	44	28	15	9	4	0	1	72	13	150
2014	AS-02	43	35	10	5	7	1	0	78	12	182
2014	AS-03	39	34	12	11	5	0	0	73	15	110
2014	AS-04	47	19	12	6	13	0	2	68	19	48
2014	AS-05	40	34	9	6	7	1	3	77	13	70
2014	AS-06	44	29	16	11	0	0	0	73	11	38
2011	AS	37	36	13	9	4	1	0	74	14	682
2011	AS-01	38	34	15	8	5	1	0	73	13	177
2011	AS-02	34	36	15	10	3	1	1	71	13	221
2011	AS-03	39	35	8	10	7	0	0	74	18	107
2011	AS-04	43	41	7	4	6	0	0	83	9	54
2011	AS-05	36	40	10	12	1	1	0	76	14	73
2011	AS-06	37	29	11	14	6	3	0	68	21	35
2011	AS-07	40	33	13	7	0	7	0	79	7	15
2008	AS	39	32	11	10	8	0	0	71	18	597
2008	AS-01	44	31	9	9	6	0	1	76	15	147
2008	AS-02	41	28	15	9	6	1	0	70	15	183
2008	AS-03	36	37	7	11	9	0	0	73	19	94
2008	AS-04	29	30	13	16	13	0	0	59	29	63
2008	AS-05	38	43	5	11	3	0	0	81	14	63
2008	AS-06	40	27	13	13	7	0	0	67	20	30

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	45	27	13	8	5	2	0	74	13	462
2018	AS-01	49	25	14	9	3	1	0	75	12	103
2018	AS-02	48	26	13	9	3	1	0	75	12	115
2018	AS-03	47	33	6	5	7	1	1	82	12	87
2018	AS-04	31	38	19	3	6	3	0	71	10	32
2018	AS-05	43	26	9	9	9	4	0	73	18	69
2018	AS-06	41	15	22	19	4	0	0	56	22	27
2018	AS-07	62	15	15	8	0	0	0	77	8	13
2017	AS	42	31	12	8	5	2	1	75	13	454
2017	AS-01	40	37	13	6	4	0	0	77	10	96
2017	AS-02	41	29	12	9	5	3	2	74	14	135
2017	AS-03	45	33	9	9	2	2	0	80	11	82
2017	AS-04	56	25	6	3	6	4	0	84	10	32
2017	AS-05	43	26	16	8	8	0	0	69	15	65
2017	AS-06	24	37	16	19	4	0	0	61	23	25
2017	AS-07	34	56	0	9	0	0	0	91	9	11
2014	AS	43	31	12	7	5	2	1	76	12	611
2014	AS-01	43	34	11	5	4	2	1	80	9	150
2014	AS-02	44	33	11	5	5	2	0	79	10	182
2014	AS-03	38	29	14	12	4	2	2	70	16	110
2014	AS-04	48	21	10	0	12	4	4	75	14	48
2014	AS-05	38	31	11	12	4	3	0	72	16	70
2014	AS-06	50	24	21	3	0	0	3	75	3	38
2011	AS	42	30	11	8	5	3	1	75	14	681
2011	AS-01	47	27	14	5	3	4	0	78	8	177
2011	AS-02	40	33	12	7	4	4	1	76	11	222
2011	AS-03	37	34	6	15	8	1	0	71	23	106
2011	AS-04	44	24	19	7	6	0	0	69	13	54
2011	AS-05	40	31	11	10	7	0	1	72	17	72
2011	AS-06	43	31	6	9	9	3	0	76	18	35
2011	AS-07	47	20	13	13	0	7	0	71	14	15
2008	AS	44	30	10	8	6	3	0	76	14	598
2008	AS-01	50	27	12	6	3	3	0	78	10	147
2008	AS-02	45	27	12	9	3	3	1	75	12	183
2008	AS-03	45	32	5	9	9	1	0	77	17	94
2008	AS-04	33	35	8	6	14	2	2	70	21	63
2008	AS-05	38	36	11	6	5	5	0	77	11	64
2008	AS-06	53	23	3	10	7	3	0	79	17	30

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	44	32	11	8	5	0	1	76	13	461
2018	AS-01	45	36	12	6	1	0	1	81	7	103
2018	AS-02	48	25	12	10	4	0	1	73	14	114
2018	AS-03	49	32	5	7	5	0	2	84	12	87
2018	AS-04	38	38	13	3	9	0	0	75	13	32
2018	AS-05	38	32	16	7	6	1	0	71	13	69
2018	AS-06	30	26	11	19	15	0	0	56	33	27
2018	AS-07	62	23	8	8	0	0	0	85	8	13
2017	AS	38	33	11	9	6	1	1	73	15	454
2017	AS-01	34	41	11	7	7	0	0	75	14	96
2017	AS-02	37	34	10	10	5	2	2	74	15	135
2017	AS-03	47	26	10	14	4	0	0	72	18	82
2017	AS-04	50	22	10	9	6	3	0	74	16	32
2017	AS-05	40	37	12	5	6	0	0	77	11	65
2017	AS-06	28	25	24	8	15	0	0	53	23	25
2017	AS-07	27	45	11	17	0	0	0	72	17	11
2014	AS	43	31	12	8	5	0	1	75	13	611
2014	AS-01	42	33	10	8	6	0	0	76	14	150
2014	AS-02	44	33	10	8	4	1	0	78	12	182
2014	AS-03	39	26	19	12	4	0	0	66	15	110
2014	AS-04	48	24	6	4	10	0	7	78	16	48
2014	AS-05	41	32	16	4	7	0	0	73	11	70
2014	AS-06	50	29	10	11	0	0	0	79	11	38
2011	AS	40	35	9	10	5	1	0	76	16	680
2011	AS-01	38	37	9	11	3	1	1	76	15	175
2011	AS-02	38	36	10	9	5	1	1	76	14	221
2011	AS-03	41	31	7	13	7	1	0	73	20	107
2011	AS-04	43	39	6	6	7	0	0	81	13	54
2011	AS-05	44	30	11	12	3	0	0	74	15	73
2011	AS-06	43	29	6	14	9	0	0	71	23	35
2011	AS-07	40	47	0	13	0	0	0	87	13	15
2008	AS	42	31	10	10	6	0	0	74	16	598
2008	AS-01	43	31	12	9	4	1	1	75	13	147
2008	AS-02	48	26	10	13	2	1	0	75	15	183
2008	AS-03	36	35	9	9	12	0	0	71	20	94
2008	AS-04	25	38	11	13	11	0	2	65	24	63
2008	AS-05	44	34	9	11	2	0	0	78	13	64
2008	AS-06	60	20	7	3	10	0	0	80	13	30

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	55	25	9	5	5	2	0	81	10	460
2018	AS-01	57	25	9	4	4	2	0	83	8	102
2018	AS-02	54	32	4	5	4	1	0	86	10	114
2018	AS-03	61	22	11	0	5	1	0	84	5	87
2018	AS-04	50	25	9	9	6	0	0	75	16	32
2018	AS-05	57	14	13	7	6	3	0	73	13	69
2018	AS-06	44	19	11	7	15	4	0	65	23	27
2018	AS-07	69	23	0	8	0	0	0	92	8	13
2017	AS	51	28	11	5	4	1	0	80	9	453
2017	AS-01	49	35	8	3	3	2	0	86	6	96
2017	AS-02	47	30	13	5	5	1	0	77	10	135
2017	AS-03	56	20	10	9	4	0	1	78	12	82
2017	AS-04	74	16	7	3	0	0	0	90	3	32
2017	AS-05	53	30	3	5	6	3	0	85	12	64
2017	AS-06	41	28	23	0	8	0	0	69	8	25
2017	AS-07	42	37	21	0	0	0	0	79	0	11

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	52	25	12	5	6	0	0	77	11	463
2018	AS-01	49	30	15	5	2	0	0	79	7	103
2018	AS-02	55	24	9	5	7	0	0	79	12	115
2018	AS-03	56	25	10	1	6	1	1	83	7	88
2018	AS-04	47	16	22	9	6	0	0	63	16	32
2018	AS-05	54	17	10	7	10	1	0	72	18	69
2018	AS-06	41	19	15	15	11	0	0	59	26	27
2018	AS-07	62	31	0	8	0	0	0	92	8	13
2017	AS	48	29	11	6	5	0	0	77	11	452
2017	AS-01	44	36	9	7	3	1	0	81	10	95
2017	AS-02	47	30	10	7	7	0	0	77	14	135
2017	AS-03	50	25	15	10	1	0	0	74	11	81
2017	AS-04	71	17	6	3	3	0	0	88	6	32
2017	AS-05	52	28	9	2	8	2	0	81	10	65
2017	AS-06	32	33	20	4	11	0	0	65	15	25
2017	AS-07	35	35	30	0	0	0	0	70	0	11
2014	AS	53	25	10	6	5	0	0	79	11	611
2014	AS-01	57	23	11	5	4	1	0	80	9	150
2014	AS-02	51	29	10	5	5	0	0	80	10	182
2014	AS-03	48	25	13	8	5	0	0	74	14	110
2014	AS-04	55	20	8	4	8	2	2	78	13	48
2014	AS-05	53	23	7	9	7	1	0	77	16	70
2014	AS-06	58	27	10	3	3	0	0	84	5	38

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	30	29	15	10	5	1	10	66	17	73
2018	AS-03	31	54	15	0	0	0	0	85	0	13
2018	AS-05	39	22	9	9	9	4	9	70	20	23
2018	AS-06	33	25	25	0	0	0	17	70	0	12
2018	AS-07	33	25	8	25	0	0	8	64	27	12
2017	AS	17	37	23	12	5	3	3	57	18	65
2017	AS-03	18	55	9	9	0	9	0	80	10	11
2017	AS-05	19	33	24	19	0	0	4	54	20	21
2017	AS-06	22	28	22	4	15	0	7	55	21	14
2014	AS	32	32	15	12	3	2	3	67	16	97
2014	AS-02	8	23	54	8	0	8	0	33	8	13
2014	AS-03	33	33	0	27	0	0	7	71	29	15
2014	AS-05	37	33	15	4	7	0	4	73	12	27
2014	AS-06	46	30	8	8	0	4	4	82	9	24

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	27	31	16	11	10	4	0	61	23	466
2018	AS-01	32	37	11	9	7	5	1	72	16	104
2018	AS-02	30	32	12	11	9	5	0	65	22	116
2018	AS-03	24	31	20	11	10	3	0	57	22	89
2018	AS-04	19	23	32	10	10	6	0	45	21	31
2018	AS-05	20	29	22	7	17	3	1	52	26	69
2018	AS-06	21	21	18	21	14	4	0	44	37	28
2018	AS-07	46	15	15	23	0	0	0	62	23	13
2017	AS	20	31	20	12	10	6	1	55	24	454
2017	AS-01	24	26	26	9	6	8	1	55	17	96
2017	AS-02	21	32	16	11	10	9	2	59	23	135
2017	AS-03	16	29	20	16	12	7	0	49	30	82
2017	AS-04	19	35	22	12	9	3	0	55	22	32
2017	AS-05	26	30	12	16	13	3	0	58	29	65
2017	AS-06	11	37	24	8	20	0	0	48	28	25
2017	AS-07	17	53	9	9	11	0	0	70	21	11
2014	AS	23	36	18	9	8	6	0	63	18	611
2014	AS-01	26	40	15	6	9	4	1	69	16	150
2014	AS-02	23	39	18	6	5	9	1	69	12	182
2014	AS-03	19	36	20	12	10	3	0	57	23	110
2014	AS-04	21	25	19	12	8	14	0	54	24	48
2014	AS-05	21	31	22	14	10	1	0	53	25	70
2014	AS-06	23	40	8	13	10	3	3	67	25	38
2011	AS	25	31	18	13	8	6	0	59	22	682
2011	AS-01	25	34	19	10	7	5	0	63	18	177
2011	AS-02	21	30	21	13	6	8	0	56	21	221
2011	AS-03	23	33	12	15	12	5	0	59	28	107
2011	AS-04	22	22	22	11	9	11	2	51	23	54
2011	AS-05	29	29	16	18	5	3	0	59	24	73
2011	AS-06	31	31	11	11	14	0	0	63	26	35
2011	AS-07	53	27	7	7	7	0	0	80	13	15

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	24	28	17	13	14	3	0	54	28	467
2018	AS-01	33	31	13	10	12	2	1	65	22	104
2018	AS-02	25	28	15	14	14	4	0	56	29	116
2018	AS-03	21	28	22	16	11	1	0	50	27	89
2018	AS-04	13	25	34	9	13	6	0	40	23	32
2018	AS-05	16	33	12	14	22	3	0	51	37	69
2018	AS-06	21	21	11	21	25	0	0	43	46	28
2018	AS-07	46	8	38	8	0	0	0	54	8	13
2017	AS	15	28	20	19	15	4	0	44	35	454
2017	AS-01	18	32	23	16	8	3	0	52	25	96
2017	AS-02	15	28	15	18	18	7	0	45	38	135
2017	AS-03	15	22	24	18	17	4	0	38	37	82
2017	AS-04	9	22	32	16	15	6	0	33	33	32
2017	AS-05	18	28	12	25	17	0	0	46	42	65
2017	AS-06	12	32	12	20	20	4	0	46	42	25
2017	AS-07	7	44	28	11	9	0	0	51	21	11
2014	AS	19	34	21	14	11	2	0	54	26	611
2014	AS-01	25	38	16	10	11	1	0	63	21	150
2014	AS-02	19	32	25	10	9	4	1	53	20	182
2014	AS-03	17	28	22	18	14	0	0	45	33	110
2014	AS-04	9	29	21	23	14	4	0	40	38	48
2014	AS-05	19	33	19	17	13	0	0	51	30	70
2014	AS-06	10	47	18	19	5	0	0	58	24	38
2011	AS	20	33	20	15	9	3	1	54	25	678
2011	AS-01	19	37	16	14	9	5	1	59	24	175
2011	AS-02	17	30	26	14	9	3	1	49	24	219
2011	AS-03	20	35	19	14	13	0	0	54	27	107
2011	AS-04	19	30	24	15	6	7	0	52	22	54
2011	AS-05	22	32	19	16	11	0	0	53	27	73
2011	AS-06	26	34	14	20	6	0	0	60	26	35
2011	AS-07	40	27	13	7	13	0	0	67	20	15
2008	AS	25	37	17	11	7	3	0	64	18	599
2008	AS-01	34	29	16	10	4	6	1	68	15	146
2008	AS-02	24	45	16	9	3	2	0	71	13	184
2008	AS-03	19	41	19	12	7	2	0	61	19	95
2008	AS-04	14	33	11	24	16	2	0	48	40	63
2008	AS-05	19	34	27	11	8	2	0	54	19	64
2008	AS-06	33	37	17	3	7	3	0	72	10	30

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	17	28	19	18	14	4	0	46	33	463
2018	AS-01	22	35	14	13	13	2	1	58	27	104
2018	AS-02	15	29	13	21	14	8	0	48	38	114
2018	AS-03	19	30	25	16	10	0	0	49	26	88
2018	AS-04	9	19	28	31	6	6	0	30	40	32
2018	AS-05	9	24	25	13	24	6	0	34	39	68
2018	AS-06	11	21	18	25	21	4	0	33	48	28
2018	AS-07	46	8	15	31	0	0	0	54	31	13
2017	AS	12	24	22	20	16	6	0	38	39	454
2017	AS-01	15	27	31	13	7	6	0	45	21	96
2017	AS-02	13	22	18	19	20	10	0	38	43	135
2017	AS-03	11	22	17	28	15	6	1	36	46	82
2017	AS-04	6	22	29	12	24	6	0	30	39	32
2017	AS-05	9	30	15	23	19	3	0	41	43	65
2017	AS-06	12	20	12	33	20	4	0	33	54	25
2017	AS-07	7	9	64	8	11	0	0	17	19	11
2014	AS	15	29	21	18	13	4	0	45	33	611
2014	AS-01	19	33	15	18	10	4	1	54	30	150
2014	AS-02	16	28	21	12	15	7	1	48	29	182
2014	AS-03	14	22	28	24	11	2	0	36	35	110
2014	AS-04	9	27	21	21	20	2	0	37	42	48
2014	AS-05	10	29	22	20	17	3	0	40	38	70
2014	AS-06	5	37	29	24	5	0	0	42	29	38
2011	AS	12	33	20	19	9	7	1	49	29	681
2011	AS-01	18	31	20	17	8	6	0	51	27	177
2011	AS-02	10	34	23	11	9	11	1	51	23	221
2011	AS-03	11	35	15	22	11	6	0	49	35	106
2011	AS-04	9	30	20	26	6	7	2	43	35	54
2011	AS-05	8	34	18	26	11	3	0	44	38	73
2011	AS-06	9	40	11	34	3	3	0	50	38	35
2011	AS-07	7	33	33	20	0	7	0	43	21	15
2008	AS	12	37	20	19	7	5	0	52	27	597
2008	AS-01	16	41	21	12	6	5	0	59	19	145
2008	AS-02	12	36	22	15	7	8	0	52	24	184
2008	AS-03	12	36	19	23	6	3	0	49	31	94
2008	AS-04	6	32	13	35	13	2	0	39	48	63
2008	AS-05	6	42	19	23	6	3	0	50	31	64
2008	AS-06	13	40	27	7	7	7	0	57	14	30

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	14	32	20	17	14	2	0	48	32	463
2018	AS-01	17	42	17	12	10	1	1	60	22	103
2018	AS-02	15	26	22	22	14	2	1	42	36	116
2018	AS-03	16	39	15	16	13	1	0	56	29	87
2018	AS-04	6	25	25	25	16	3	0	32	42	32
2018	AS-05	9	25	23	19	20	4	0	35	41	69
2018	AS-06	19	19	19	15	26	4	0	38	42	27
2018	AS-07	23	38	23	8	8	0	0	62	15	13
2017	AS	11	28	19	20	18	3	1	40	40	453
2017	AS-01	11	30	24	21	12	2	0	42	34	96
2017	AS-02	13	28	16	20	18	5	0	43	40	135
2017	AS-03	11	24	17	18	24	2	2	37	45	82
2017	AS-04	9	25	29	12	24	0	0	34	37	32
2017	AS-05	11	32	17	19	18	3	0	44	39	65
2017	AS-06	8	21	17	34	19	0	0	30	53	24
2017	AS-07	0	35	28	17	21	0	0	35	37	11
2014	AS	13	34	17	19	15	3	0	48	35	610
2014	AS-01	15	35	17	15	15	3	0	52	31	149
2014	AS-02	15	32	16	18	14	4	1	49	33	182
2014	AS-03	11	24	20	26	15	3	0	36	43	110
2014	AS-04	7	31	19	15	24	4	0	40	41	48
2014	AS-05	13	46	7	19	16	0	0	58	34	70
2014	AS-06	5	47	18	16	11	3	0	54	28	38
2011	AS	13	36	18	18	12	3	0	51	31	680
2011	AS-01	20	30	21	12	13	4	0	53	26	178
2011	AS-02	13	35	17	19	11	4	0	51	31	219
2011	AS-03	12	37	20	20	8	3	0	50	29	106
2011	AS-04	7	48	7	19	15	2	2	58	35	54
2011	AS-05	7	37	15	22	16	3	0	45	39	73
2011	AS-06	6	40	11	31	9	3	0	47	41	35
2011	AS-07	0	60	33	7	0	0	0	60	7	15
2008	AS	19	37	17	18	8	1	0	56	27	598
2008	AS-01	23	34	18	15	8	2	0	58	24	146
2008	AS-02	21	34	21	17	6	2	0	56	23	184
2008	AS-03	16	40	12	23	9	0	0	56	33	95
2008	AS-04	13	27	16	25	19	0	0	40	44	63
2008	AS-05	11	52	14	21	2	0	0	63	22	63
2008	AS-06	27	47	3	10	10	3	0	76	21	30

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	24	39	22	9	5	1	0	63	15	466
2018	AS-01	25	40	24	8	2	1	0	66	10	104
2018	AS-02	23	43	21	7	3	3	0	68	11	116
2018	AS-03	26	42	20	7	5	0	0	68	11	88
2018	AS-04	9	44	22	19	6	0	0	53	25	32
2018	AS-05	20	36	19	14	11	0	0	56	26	70
2018	AS-06	25	29	21	18	7	0	0	54	25	28
2018	AS-07	50	8	42	0	0	0	0	58	0	12
2017	AS	22	41	20	10	5	1	0	64	16	452
2017	AS-01	22	41	21	10	4	2	0	64	14	96
2017	AS-02	21	42	20	9	6	1	1	64	15	133
2017	AS-03	24	37	18	12	5	3	0	63	18	82
2017	AS-04	19	47	22	9	3	0	0	66	12	32
2017	AS-05	23	40	23	8	6	0	0	63	14	65
2017	AS-06	20	37	24	16	2	0	0	57	19	25
2017	AS-07	18	61	9	11	0	0	0	79	11	11
2014	AS	25	44	16	7	5	2	0	71	13	611
2014	AS-01	23	44	19	8	3	2	1	69	12	150
2014	AS-02	27	44	14	4	8	2	0	73	12	182
2014	AS-03	29	38	18	9	5	1	0	68	14	110
2014	AS-04	23	42	21	8	2	4	0	68	11	48
2014	AS-05	26	47	16	3	7	1	0	74	10	70
2014	AS-06	21	45	13	19	0	3	0	67	19	38
2011	AS	29	43	16	7	3	2	0	74	10	682
2011	AS-01	31	38	18	5	5	3	0	71	10	177
2011	AS-02	28	42	17	8	4	1	0	71	11	222
2011	AS-03	30	48	13	6	1	2	0	80	7	106
2011	AS-04	24	39	20	9	4	4	0	65	13	54
2011	AS-05	27	52	10	8	1	1	0	81	10	73
2011	AS-06	34	43	9	9	6	0	0	77	14	35
2011	AS-07	33	53	7	7	0	0	0	87	7	15

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	31	38	14	9	6	2	0	70	16	466
2018	AS-01	32	40	13	7	4	4	1	76	11	103
2018	AS-02	25	40	17	9	7	2	1	66	16	116
2018	AS-03	35	35	15	10	5	0	0	70	15	88
2018	AS-04	19	63	6	3	9	0	0	81	13	32
2018	AS-05	30	31	14	13	11	0	0	61	24	70
2018	AS-06	36	29	11	14	11	0	0	64	25	28
2018	AS-07	54	23	15	8	0	0	0	77	8	13
2017	AS	30	42	12	8	5	3	0	74	13	452
2017	AS-01	21	51	12	11	3	2	0	73	14	95
2017	AS-02	30	38	11	9	6	5	1	72	16	134
2017	AS-03	28	52	9	7	4	1	0	81	11	82
2017	AS-04	37	37	12	3	6	4	0	77	10	32
2017	AS-05	39	27	17	8	8	1	0	67	16	65
2017	AS-06	39	46	11	4	0	0	0	85	4	25
2017	AS-07	33	48	9	9	0	0	0	81	9	11
2014	AS	36	40	11	7	2	3	1	79	9	610
2014	AS-01	31	45	12	6	2	3	1	79	8	150
2014	AS-02	36	39	9	6	3	5	1	80	9	181
2014	AS-03	33	46	11	7	1	1	2	80	8	110
2014	AS-04	33	38	8	6	4	8	2	79	12	48
2014	AS-05	38	33	13	14	1	0	0	71	16	70
2014	AS-06	58	27	10	3	3	0	0	84	5	38
2011	AS	36	36	12	7	4	4	1	76	12	679
2011	AS-01	32	42	11	6	4	4	1	78	11	178
2011	AS-02	29	43	11	7	5	4	1	76	12	220
2011	AS-03	33	32	18	8	4	4	1	69	12	105
2011	AS-04	46	26	11	9	0	6	2	78	10	54
2011	AS-05	50	28	8	8	4	1	0	79	13	72
2011	AS-06	49	26	9	11	3	3	0	76	15	35
2011	AS-07	80	7	7	7	0	0	0	87	7	15
2008	AS	38	36	11	8	5	3	1	76	13	596
2008	AS-01	34	35	13	8	4	4	1	73	13	145
2008	AS-02	39	32	11	9	7	1	1	72	16	183
2008	AS-03	39	36	5	10	6	3	0	78	16	94
2008	AS-04	25	46	16	5	3	3	2	75	8	63
2008	AS-05	45	38	6	6	2	3	0	85	8	64
2008	AS-06	53	23	10	10	0	3	0	79	10	30

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	25	36	22	8	6	2	63	15	467
2018	AS-01	29	38	19	7	3	4	70	10	103
2018	AS-02	27	31	25	9	5	3	60	14	116
2018	AS-03	28	37	19	8	8	0	65	16	89
2018	AS-04	16	34	41	6	3	0	50	9	32
2018	AS-05	13	40	24	9	13	1	54	22	70
2018	AS-06	32	36	11	14	7	0	68	21	28
2018	AS-07	46	31	8	15	0	0	77	15	13

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	16	27	19	15	16	7	2	46	33	466
2018	AS-01	15	32	18	13	12	9	1	52	28	104
2018	AS-02	16	22	21	16	16	9	3	42	35	116
2018	AS-03	15	30	24	14	13	3	2	47	28	88
2018	AS-04	13	28	19	16	22	3	0	42	39	32
2018	AS-05	13	23	16	14	29	4	0	38	45	69
2018	AS-06	18	25	11	21	18	4	4	46	42	28
2018	AS-07	38	15	23	15	0	8	0	58	17	13
2017	AS	13	24	20	14	17	7	4	42	35	453
2017	AS-01	11	30	19	11	17	9	3	46	32	96
2017	AS-02	16	19	25	12	16	10	2	39	33	134
2017	AS-03	12	26	18	18	16	4	6	42	38	82
2017	AS-04	16	22	18	16	9	16	3	47	31	32
2017	AS-05	15	26	18	13	23	1	3	43	38	65
2017	AS-06	8	37	12	20	15	0	7	49	38	25
2017	AS-07	9	9	19	37	9	8	9	22	56	11
2014	AS	16	22	17	15	17	9	4	43	37	611
2014	AS-01	16	24	16	14	15	12	3	47	34	150
2014	AS-02	16	22	15	14	17	12	4	45	37	182
2014	AS-03	14	24	24	14	19	4	1	40	35	110
2014	AS-04	8	10	19	19	21	10	13	24	51	48
2014	AS-05	17	23	14	20	19	3	4	43	41	70
2014	AS-06	27	21	16	10	16	5	5	53	29	38
2011	AS	17	23	18	16	13	10	3	45	33	683
2011	AS-01	16	29	15	11	14	11	5	53	29	177
2011	AS-02	16	17	20	17	13	14	3	40	36	222
2011	AS-03	17	23	20	20	16	4	1	42	37	107
2011	AS-04	11	24	22	17	11	11	4	41	33	54
2011	AS-05	22	23	16	16	12	7	3	50	32	73
2011	AS-06	14	29	26	14	14	3	0	44	29	35
2011	AS-07	27	20	13	13	13	13	0	54	31	15

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	18	25	22	17	16	1	0	44	34	468
2018	AS-01	21	22	27	15	13	1	1	44	28	104
2018	AS-02	22	23	23	16	14	1	1	46	30	116
2018	AS-03	18	26	20	15	19	2	0	45	34	89
2018	AS-04	9	31	25	19	16	0	0	41	34	32
2018	AS-05	14	27	21	14	19	4	0	43	34	70
2018	AS-06	11	32	11	21	25	0	0	43	46	28
2018	AS-07	31	15	15	31	8	0	0	46	38	13
2017	AS	14	27	20	18	16	5	0	43	36	454
2017	AS-01	14	26	27	18	12	2	0	41	31	96
2017	AS-02	17	23	17	18	18	7	0	43	38	135
2017	AS-03	12	26	16	16	24	5	1	40	43	82
2017	AS-04	22	35	16	19	6	3	0	58	26	32
2017	AS-05	9	29	22	24	11	6	0	40	37	65
2017	AS-06	8	44	16	16	15	0	0	52	32	25
2017	AS-07	18	17	18	35	11	0	0	35	47	11
2014	AS	18	31	18	17	12	4	1	51	30	610
2014	AS-01	17	29	18	20	10	3	3	50	31	150
2014	AS-02	25	29	16	13	13	4	0	56	27	182
2014	AS-03	16	26	18	24	13	3	0	44	37	110
2014	AS-04	8	34	29	10	10	6	2	46	23	48
2014	AS-05	10	38	13	17	19	3	0	50	37	70
2014	AS-06	19	37	27	9	5	3	0	58	14	37
2011	AS	23	33	15	16	10	2	0	58	27	682
2011	AS-01	26	29	18	15	9	3	1	57	24	178
2011	AS-02	24	36	14	14	9	2	1	61	24	221
2011	AS-03	17	35	12	22	13	1	0	52	35	106
2011	AS-04	28	33	17	7	9	6	0	65	18	54
2011	AS-05	19	33	15	18	14	1	0	53	32	73
2011	AS-06	23	34	9	20	14	0	0	57	34	35
2011	AS-07	13	40	20	13	7	7	0	57	21	15
2008	AS	24	39	16	12	7	2	0	64	20	596
2008	AS-01	21	42	20	10	5	2	0	64	15	145
2008	AS-02	28	39	11	12	7	3	1	69	19	183
2008	AS-03	27	34	16	11	11	2	0	62	22	94
2008	AS-04	8	37	21	22	11	2	0	45	34	63
2008	AS-05	19	47	14	16	3	2	0	67	19	64
2008	AS-06	53	27	10	3	7	0	0	80	10	30

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	17	24	16	19	22	2	1	42	42	466
2018	AS-01	14	23	20	18	21	1	2	38	41	103
2018	AS-02	18	23	14	19	22	3	2	43	42	116
2018	AS-03	18	24	22	13	20	3	0	44	34	88
2018	AS-04	9	22	16	34	19	0	0	31	53	32
2018	AS-05	17	30	14	14	23	1	0	48	38	70
2018	AS-06	29	11	7	25	29	0	0	39	54	28
2018	AS-07	31	31	0	31	8	0	0	62	38	13
2017	AS	13	20	19	17	26	3	2	35	44	453
2017	AS-01	14	19	22	15	25	2	2	35	42	96
2017	AS-02	16	16	22	13	27	4	3	34	43	135
2017	AS-03	10	20	12	21	33	2	2	31	57	82
2017	AS-04	9	33	10	26	19	0	3	43	46	31
2017	AS-05	14	20	26	11	23	4	1	36	36	65
2017	AS-06	15	24	12	29	19	0	0	40	48	25
2017	AS-07	9	42	19	19	11	0	0	51	30	11
2014	AS	13	29	14	18	20	4	2	45	40	610
2014	AS-01	16	20	21	17	20	4	3	39	39	150
2014	AS-02	15	28	9	21	20	4	2	46	45	182
2014	AS-03	9	31	13	19	23	4	2	42	44	110
2014	AS-04	6	40	8	15	20	6	4	52	39	48
2014	AS-05	7	38	14	22	16	1	1	47	38	70
2014	AS-06	16	32	28	11	11	3	0	50	22	37
2011	AS	14	32	15	18	17	2	1	48	36	681
2011	AS-01	19	29	13	22	14	1	2	49	37	178
2011	AS-02	13	30	17	17	20	2	2	44	38	220
2011	AS-03	7	32	19	20	21	0	1	40	42	107
2011	AS-04	17	39	13	17	13	2	0	57	30	54
2011	AS-05	12	42	12	18	12	3	0	56	31	73
2011	AS-06	26	35	12	3	21	3	0	64	24	34
2011	AS-07	7	40	27	13	13	0	0	47	27	15
2008	AS	17	33	17	18	11	2	2	52	30	596
2008	AS-01	17	31	17	18	10	3	3	51	30	146
2008	AS-02	19	32	18	20	7	2	2	53	29	182
2008	AS-03	16	36	16	15	15	2	0	53	30	94
2008	AS-04	14	29	17	19	19	2	0	44	39	63
2008	AS-05	11	45	17	19	5	3	0	58	24	64
2008	AS-06	40	23	17	10	10	0	0	63	20	30

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	18	37	26	9	7	3	0	57	16	466
2018	AS-01	16	31	36	7	6	3	1	49	13	102
2018	AS-02	17	34	25	9	5	8	1	57	16	116
2018	AS-03	19	38	27	9	7	0	0	57	16	89
2018	AS-04	13	50	19	9	9	0	0	63	19	32
2018	AS-05	17	44	16	11	7	4	0	64	19	70
2018	AS-06	29	25	18	11	14	4	0	56	26	28
2018	AS-07	38	38	8	15	0	0	0	77	15	13
2017	AS	14	30	29	9	10	6	1	48	21	454
2017	AS-01	16	22	31	12	7	9	2	43	22	96
2017	AS-02	13	30	29	12	9	7	1	46	22	135
2017	AS-03	12	27	29	7	15	7	2	43	24	82
2017	AS-04	22	34	26	3	9	6	0	60	13	32
2017	AS-05	13	38	33	3	11	1	0	53	14	65
2017	AS-06	11	37	24	13	15	0	0	48	28	25
2017	AS-07	25	37	21	17	0	0	0	62	17	11

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	36	37	17	4	3	3	0	76	7	462
2018	AS-01	37	34	20	3	2	4	0	74	5	103
2018	AS-02	38	37	16	5	1	3	0	77	6	115
2018	AS-03	40	40	11	3	2	1	1	82	6	87
2018	AS-04	22	41	19	6	6	6	0	67	13	32
2018	AS-05	29	35	19	6	4	6	0	69	11	68
2018	AS-06	39	32	14	7	7	0	0	71	14	28
2018	AS-07	46	23	31	0	0	0	0	69	0	13
2017	AS	30	35	21	4	5	4	1	68	10	451
2017	AS-01	24	40	26	5	3	2	0	65	8	95
2017	AS-02	34	35	12	7	7	5	1	73	14	135
2017	AS-03	28	29	30	1	6	6	0	61	7	82
2017	AS-04	44	31	22	0	0	3	0	77	0	32
2017	AS-05	30	37	14	6	8	3	2	70	15	63
2017	AS-06	20	44	29	0	6	0	0	64	6	25
2017	AS-07	30	44	9	7	0	9	0	82	8	11
2014	AS	37	35	17	3	3	5	0	76	6	610
2014	AS-01	34	40	14	2	3	5	1	79	6	150
2014	AS-02	44	29	18	2	1	7	0	78	3	181
2014	AS-03	36	36	20	4	3	2	0	73	6	110
2014	AS-04	29	42	17	2	4	6	0	76	7	48
2014	AS-05	31	37	14	6	9	3	0	70	15	70
2014	AS-06	31	34	21	3	0	10	0	73	3	38

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	35	42	11	6	4	2	0	78	10	461
2018	AS-01	39	43	11	3	4	1	0	82	7	103
2018	AS-02	38	39	15	6	2	1	0	77	8	114
2018	AS-03	34	43	10	3	6	3	0	80	9	88
2018	AS-04	25	50	6	9	6	3	0	77	16	32
2018	AS-05	28	43	13	9	4	3	0	73	14	68
2018	AS-06	37	33	7	15	7	0	0	70	22	27
2018	AS-07	46	46	0	8	0	0	0	92	8	13
2017	AS	29	44	16	5	4	1	0	74	9	453
2017	AS-01	28	45	18	6	1	2	0	74	7	96
2017	AS-02	30	48	11	4	5	2	0	80	9	135
2017	AS-03	28	37	23	8	2	0	1	65	11	82
2017	AS-04	40	37	13	3	3	3	0	80	6	32
2017	AS-05	32	38	19	3	8	0	0	70	11	64
2017	AS-06	12	60	17	0	11	0	0	72	11	25
2017	AS-07	26	65	0	9	0	0	0	91	9	11
2014	AS	37	38	15	3	3	3	0	78	6	611
2014	AS-01	39	38	16	3	1	3	1	79	4	150
2014	AS-02	43	33	15	2	2	4	0	79	5	182
2014	AS-03	31	42	16	6	3	2	1	75	9	110
2014	AS-04	36	42	15	4	2	0	2	79	6	48
2014	AS-05	37	40	10	3	9	1	0	78	12	70
2014	AS-06	26	53	16	3	0	3	0	81	3	38
2011	AS	30	37	17	7	4	5	0	71	12	682
2011	AS-01	33	38	16	6	4	3	0	73	11	178
2011	AS-02	31	35	16	8	3	6	0	71	12	221
2011	AS-03	27	37	19	8	3	6	0	68	12	106
2011	AS-04	33	30	13	11	2	11	0	71	15	54
2011	AS-05	27	42	19	3	7	1	0	71	10	73
2011	AS-06	14	46	20	6	9	6	0	64	15	35
2011	AS-07	47	33	13	7	0	0	0	80	7	15

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	40	37	11	7	4	1	0	78	11	461
2018	AS-01	46	35	11	7	1	0	0	81	8	102
2018	AS-02	43	36	7	8	5	2	0	80	13	115
2018	AS-03	43	37	11	3	5	1	0	80	8	87
2018	AS-04	28	56	6	6	3	0	0	84	9	32
2018	AS-05	31	37	16	9	7	0	0	68	16	68
2018	AS-06	36	29	21	7	7	0	0	64	14	28
2018	AS-07	54	31	8	8	0	0	0	85	8	13
2017	AS	34	40	14	7	5	0	0	74	12	453
2017	AS-01	33	43	13	10	1	0	0	76	11	96
2017	AS-02	36	40	15	2	6	1	0	76	8	135
2017	AS-03	33	36	14	11	6	0	0	69	17	82
2017	AS-04	43	38	9	6	3	0	0	81	9	32
2017	AS-05	37	39	8	11	5	0	0	76	16	64
2017	AS-06	24	37	24	4	11	0	0	61	15	25
2017	AS-07	34	56	0	9	0	0	0	91	9	11
2014	AS	41	37	13	5	4	0	0	78	9	611
2014	AS-01	37	41	12	3	5	0	1	79	9	150
2014	AS-02	46	33	12	8	1	0	0	79	9	182
2014	AS-03	37	39	14	5	5	0	0	76	10	110
2014	AS-04	44	33	13	4	6	0	0	77	10	48
2014	AS-05	38	36	13	4	7	1	0	75	12	70
2014	AS-06	45	34	16	0	5	0	0	79	5	38
2011	AS	35	42	13	6	4	0	0	77	9	679
2011	AS-01	37	36	15	6	6	0	0	72	12	177
2011	AS-02	34	45	14	4	3	0	0	79	7	220
2011	AS-03	35	43	13	5	3	1	0	79	8	106
2011	AS-04	40	36	15	9	0	0	0	75	9	53
2011	AS-05	29	51	11	7	3	0	0	79	10	73
2011	AS-06	43	31	11	9	6	0	0	74	14	35
2011	AS-07	40	53	0	7	0	0	0	93	7	15
2008	AS	38	40	13	6	3	0	0	78	9	599
2008	AS-01	40	40	12	5	2	1	0	81	7	146
2008	AS-02	42	38	11	5	4	0	0	80	9	184
2008	AS-03	35	42	15	5	3	0	0	77	8	95
2008	AS-04	25	40	19	6	10	0	0	65	16	63
2008	AS-05	41	38	14	8	0	0	0	78	8	64
2008	AS-06	47	40	7	7	0	0	0	87	7	30

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	27	30	17	15	11	1	0	57	26	460
2018	AS-01	32	33	13	15	6	1	0	66	21	102
2018	AS-02	29	33	17	11	10	1	0	62	21	115
2018	AS-03	32	30	16	11	10	0	0	62	22	87
2018	AS-04	13	34	28	16	9	0	0	47	25	32
2018	AS-05	15	22	18	24	21	1	0	37	45	68
2018	AS-06	18	21	14	21	25	0	0	39	46	28
2018	AS-07	46	8	23	15	8	0	0	54	23	13
2017	AS	22	29	23	14	11	0	1	51	25	453
2017	AS-01	20	38	24	10	7	1	0	59	17	96
2017	AS-02	24	31	18	16	9	0	1	57	25	135
2017	AS-03	27	20	23	17	12	1	0	47	29	82
2017	AS-04	25	25	25	12	12	0	0	50	24	32
2017	AS-05	18	31	19	16	16	0	0	50	31	64
2017	AS-06	8	24	37	8	23	0	0	32	31	25
2017	AS-07	18	9	28	36	9	0	0	27	45	11
2014	AS	24	35	17	13	11	1	0	60	23	611
2014	AS-01	26	38	11	13	11	1	0	65	25	150
2014	AS-02	27	37	14	13	7	2	0	66	20	182
2014	AS-03	24	34	19	12	12	0	0	57	24	110
2014	AS-04	12	36	23	15	14	0	0	48	29	48
2014	AS-05	19	26	33	10	13	0	0	44	23	70
2014	AS-06	29	29	13	16	13	0	0	58	29	38
2011	AS	26	36	20	10	7	1	0	63	18	681
2011	AS-01	28	32	23	11	6	1	0	60	17	176
2011	AS-02	25	35	22	7	8	2	1	62	15	221
2011	AS-03	21	46	16	9	7	1	0	67	17	107
2011	AS-04	20	37	22	15	4	0	2	58	19	54
2011	AS-05	26	42	14	11	5	1	0	69	17	73
2011	AS-06	31	23	9	20	17	0	0	54	37	35
2011	AS-07	40	27	13	13	7	0	0	67	20	15

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	28	31	18	13	10	1	60	22	461
2018	AS-01	32	38	15	13	3	0	70	16	103
2018	AS-02	28	32	18	10	11	2	62	21	114
2018	AS-03	31	31	18	9	10	0	62	20	87
2018	AS-04	16	38	25	13	9	0	53	22	32
2018	AS-05	18	28	18	21	15	1	46	36	68
2018	AS-06	32	11	18	18	21	0	43	39	28
2018	AS-07	54	0	23	15	8	0	54	23	13
2017	AS	22	33	20	15	9	0	55	25	452
2017	AS-01	21	41	18	13	6	0	62	19	96
2017	AS-02	25	33	20	13	8	1	58	22	135
2017	AS-03	27	21	21	19	12	0	48	31	82
2017	AS-04	19	32	25	16	9	0	50	24	32
2017	AS-05	19	38	18	11	14	0	57	25	63
2017	AS-06	15	33	12	29	11	0	48	40	25
2017	AS-07	18	26	19	28	9	0	44	38	11
2014	AS	24	37	18	11	10	0	61	21	611
2014	AS-01	22	43	14	10	11	0	65	20	150
2014	AS-02	30	37	14	12	7	1	67	18	182
2014	AS-03	24	31	22	9	13	1	56	22	110
2014	AS-04	10	36	29	13	12	0	46	25	48
2014	AS-05	20	33	23	11	13	0	53	24	70
2014	AS-06	29	35	16	13	8	0	63	21	38
2011	AS	25	40	17	11	6	0	65	17	677
2011	AS-01	26	37	20	10	7	1	63	17	176
2011	AS-02	25	43	18	8	5	0	68	13	220
2011	AS-03	24	40	14	14	8	0	63	23	106
2011	AS-04	17	48	13	19	4	0	65	22	54
2011	AS-05	26	42	22	7	3	0	68	10	73
2011	AS-06	30	24	12	18	15	0	55	33	33
2011	AS-07	27	53	7	13	0	0	80	13	15
2008	AS	33	38	14	11	4	0	71	15	599
2008	AS-01	37	35	13	8	5	1	73	14	146
2008	AS-02	38	36	14	10	2	0	73	13	184
2008	AS-03	28	42	13	13	4	0	71	17	95
2008	AS-04	21	37	22	14	6	0	57	21	63
2008	AS-05	30	45	8	16	2	0	75	17	64
2008	AS-06	37	37	20	0	7	0	73	7	30

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	27	23	19	14	14	3	0	52	28	460
2018	AS-01	31	23	22	13	7	4	0	57	20	103
2018	AS-02	29	20	21	11	14	4	0	51	27	114
2018	AS-03	28	30	15	13	13	1	0	59	26	86
2018	AS-04	16	31	13	25	13	3	0	48	39	32
2018	AS-05	24	16	18	16	24	3	0	41	41	68
2018	AS-06	25	21	18	14	21	0	0	46	36	28
2018	AS-07	38	23	15	15	8	0	0	62	23	13
2017	AS	22	24	18	16	16	3	1	48	34	453
2017	AS-01	24	25	21	17	11	2	0	50	29	96
2017	AS-02	19	27	15	15	16	6	1	49	34	135
2017	AS-03	26	18	15	19	20	1	1	45	40	82
2017	AS-04	25	31	19	16	3	3	3	60	20	32
2017	AS-05	22	22	21	13	20	3	0	45	34	64
2017	AS-06	15	25	16	12	31	0	0	41	43	25
2017	AS-07	18	19	18	28	9	7	0	40	41	11
2014	AS	23	27	19	13	14	4	1	52	28	611
2014	AS-01	23	28	21	12	12	4	0	53	25	150
2014	AS-02	28	28	18	13	7	5	1	59	22	182
2014	AS-03	23	22	18	14	18	5	0	47	34	110
2014	AS-04	12	23	19	15	26	0	4	37	44	48
2014	AS-05	20	27	20	13	20	0	0	47	33	70
2014	AS-06	30	21	18	18	13	0	0	50	31	38
2011	AS	26	28	16	15	11	5	0	56	27	683
2011	AS-01	30	24	17	14	11	5	0	56	26	177
2011	AS-02	25	30	14	14	9	8	0	60	25	222
2011	AS-03	26	31	14	14	11	4	0	59	26	107
2011	AS-04	11	33	19	22	9	6	0	47	33	54
2011	AS-05	29	23	18	15	12	3	0	54	28	73
2011	AS-06	23	23	20	14	17	0	3	47	32	35
2011	AS-07	33	27	20	13	7	0	0	60	20	15
2008	AS	31	30	15	11	8	5	0	64	20	599
2008	AS-01	35	27	14	9	11	4	0	65	21	146
2008	AS-02	35	27	11	14	6	6	0	66	21	184
2008	AS-03	25	33	17	9	9	5	1	62	20	95
2008	AS-04	21	32	25	10	8	5	0	55	18	63
2008	AS-05	34	33	14	16	3	0	0	67	19	64
2008	AS-06	33	43	10	3	7	3	0	79	10	30

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	AS	37	27	36	461
2018	AS-01	32	32	36	103
2018	AS-02	32	29	39	115
2018	AS-03	40	28	32	88
2018	AS-04	39	16	45	31
2018	AS-05	45	22	33	69
2018	AS-06	48	26	26	27
2018	AS-07	31	31	38	13
2017	AS	36	28	37	453
2017	AS-01	34	27	39	96
2017	AS-02	28	30	42	135
2017	AS-03	38	24	38	82
2017	AS-04	42	33	25	31
2017	AS-05	35	30	34	65
2017	AS-06	64	16	20	25
2017	AS-07	30	26	44	11
2014	AS	39	24	36	611
2014	AS-01	39	24	37	150
2014	AS-02	40	25	35	182
2014	AS-03	32	28	40	110
2014	AS-04	44	23	33	48
2014	AS-05	52	20	29	70
2014	AS-06	37	19	44	38
2011	AS	34	33	32	683
2011	AS-01	43	28	29	177
2011	AS-02	34	34	32	222
2011	AS-03	26	30	44	107
2011	AS-04	28	41	31	54
2011	AS-05	23	45	32	73
2011	AS-06	43	34	23	35
2011	AS-07	60	20	20	15

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	AS	15	28	44	1	5	6	170
2018	AS-01	12	36	30	0	15	6	33
2018	AS-02	8	30	46	3	3	11	37
2018	AS-03	20	34	37	0	0	9	35
2018	AS-05	13	16	65	0	3	3	31
2018	AS-06	31	0	54	8	0	8	13
2017	AS	18	23	47	5	1	6	161
2017	AS-01	9	46	24	9	3	9	33
2017	AS-02	18	26	50	3	0	3	38
2017	AS-03	16	17	52	6	0	9	31
2017	AS-04	23	24	53	0	0	0	13
2017	AS-05	17	9	56	4	0	14	23
2017	AS-06	33	6	57	4	0	0	16
2014	AS	16	28	41	6	9999	10	241
2014	AS-01	10	38	34	7	9999	11	58
2014	AS-02	19	29	36	7	9999	9	73
2014	AS-03	17	26	46	6	9999	6	35
2014	AS-04	19	14	48	8	9999	10	21
2014	AS-05	17	30	36	3	9999	14	36
2014	AS-06	14	7	79	0	9999	0	14
2011	AS	13	37	41	3	9999	6	234
2011	AS-01	13	38	41	1	9999	7	76
2011	AS-02	12	45	34	4	9999	5	74
2011	AS-03	0	39	50	4	9999	7	28
2011	AS-04	13	20	40	7	9999	20	15
2011	AS-05	12	35	47	0	9999	6	17
2011	AS-06	20	13	60	7	9999	0	15

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	17	83	466
2018	AS-01	13	87	103
2018	AS-02	16	84	116
2018	AS-03	17	83	89
2018	AS-04	16	84	32
2018	AS-05	25	75	69

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	AS	51	78
2018	AS-02	58	19
2018	AS-03	53	15
2018	AS-05	41	17

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	AS	72	78
2018	AS-01	54	13
2018	AS-03	53	15

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	AS	6	78
2018	AS-05	0	17

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2018	AS	78
2018	AS-01	13
2018	AS-02	19
2018	AS-03	15
2018	AS-05	17

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	AS	25	77
2018	AS-02	28	18
2018	AS-05	29	17

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	AS	35	77
2018	AS-01	38	13
2018	AS-02	28	18
2018	AS-03	40	15
2018	AS-05	29	17

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	AS	48	77
2018	AS-01	46	13
2018	AS-02	61	18
2018	AS-05	53	17

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	AS	47	77
2018	AS-02	61	18
2018	AS-03	40	15
2018	AS-05	53	17

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	AS	31	77
2018	AS-02	44	18
2018	AS-03	40	15

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	AS	47	77
2018	AS-01	54	13
2018	AS-02	56	18
2018	AS-03	40	15
2018	AS-05	47	17

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	AS	38	77
2018	AS-01	54	13
2018	AS-03	33	15
2018	AS-05	47	17

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	AS	9	77

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	AS	55	77
2018	AS-01	46	13
2018	AS-02	56	18
2018	AS-03	47	15
2018	AS-05	53	17

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	AS	14	77

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	AS	16	77
2018	AS-05	0	17

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	AS	64	78
2018	AS-01	62	13
2018	AS-02	68	19
2018	AS-03	53	15

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	AS	35	78
2018	AS-02	53	19
2018	AS-05	47	17

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	AS	15	78
2018	AS-05	35	17

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	AS	8	78
2018	AS-05	0	17

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	AS	8	78

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	AS	8	78

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	AS	9	78
2018	AS-01	0	13
2018	AS-05	0	17

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	AS	19	78

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	AS	13	72

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	AS	14	72

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	AS	8	72
2018	AS-05	0	15

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	AS	8	72

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	AS	13	72

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	AS	22	72
2018	AS-03	36	14

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	AS	14	72
2018	AS-05	0	15

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	AS	11	72
2018	AS-05	0	15

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	AS	15	72

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	AS	28	72
2018	AS-02	28	18
2018	AS-03	43	14
2018	AS-05	40	15

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	AS	53	72
2018	AS-01	45	11
2018	AS-02	50	18
2018	AS-03	43	14
2018	AS-05	60	15

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	AS	56	72
2018	AS-02	56	18
2018	AS-03	50	14
2018	AS-05	67	15

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	18	19	23	9	9	18	5	48	23	466
2018	AS-01	24	19	24	4	9	14	6	54	16	104
2018	AS-02	16	11	22	10	7	28	5	41	26	116
2018	AS-03	18	19	22	9	11	18	2	46	25	89
2018	AS-04	3	34	22	6	9	19	6	50	21	32
2018	AS-05	13	23	23	11	16	10	4	42	32	70
2018	AS-06	18	29	7	21	11	14	0	54	38	28
2018	AS-07	25	8	33	0	0	17	17	50	0	12
2017	AS	13	21	21	8	9	23	6	47	23	454
2017	AS-01	14	25	18	7	9	21	5	53	22	96
2017	AS-02	13	17	22	7	7	28	7	46	21	135
2017	AS-03	12	25	22	7	9	20	5	49	21	82
2017	AS-04	12	16	19	9	9	28	6	43	29	32
2017	AS-05	15	25	19	4	12	16	9	53	22	65
2017	AS-06	12	16	24	12	15	16	4	36	34	25
2017	AS-07	9	9	36	21	9	15	0	22	35	11
2014	AS	13	19	21	9	7	23	8	46	22	609
2014	AS-01	9	21	21	7	7	22	13	47	22	150
2014	AS-02	15	18	20	6	4	28	8	52	16	182
2014	AS-03	12	24	23	12	6	19	4	46	24	109
2014	AS-04	6	11	17	11	10	34	11	31	39	47
2014	AS-05	13	19	30	10	10	16	3	38	24	70
2014	AS-06	21	18	19	16	5	16	5	50	27	38

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	26	29	21	8	6	9	1	61	16	465
2018	AS-01	32	30	20	3	6	9	1	68	10	104
2018	AS-02	24	25	20	14	3	12	2	57	20	116
2018	AS-03	29	29	19	9	9	4	0	61	19	89
2018	AS-04	13	42	26	6	6	6	0	59	14	31
2018	AS-05	19	30	24	9	11	7	0	52	22	70
2018	AS-06	25	29	25	7	7	7	0	58	15	28
2018	AS-07	42	25	8	17	0	8	0	73	18	12
2017	AS	21	32	20	9	7	10	2	60	18	452
2017	AS-01	18	42	15	8	9	6	2	65	18	95
2017	AS-02	21	29	20	8	5	16	1	60	16	134
2017	AS-03	22	39	14	9	8	6	4	67	18	82
2017	AS-04	34	19	19	6	9	12	0	61	18	32
2017	AS-05	20	32	22	12	5	8	1	57	19	65
2017	AS-06	12	20	36	8	15	8	0	35	26	25
2017	AS-07	17	18	39	9	9	7	0	38	20	11
2014	AS	19	33	21	7	5	14	2	61	14	610
2014	AS-01	18	33	23	5	5	15	1	61	12	150
2014	AS-02	21	34	21	4	2	17	2	67	7	182
2014	AS-03	19	35	17	11	5	10	2	61	19	109
2014	AS-04	13	29	17	8	8	21	4	55	22	48
2014	AS-05	16	29	27	11	7	10	0	49	21	70
2014	AS-06	21	34	24	5	8	8	0	60	14	38
2011	AS	30	38	15	8	3	7	0	73	11	683
2011	AS-01	29	40	14	7	2	8	0	75	10	177
2011	AS-02	31	37	15	5	1	9	1	76	7	222
2011	AS-03	29	39	9	10	5	7	0	74	16	107
2011	AS-04	28	31	26	6	2	7	0	64	8	54
2011	AS-05	27	41	18	10	4	0	0	68	14	73
2011	AS-06	31	31	14	17	6	0	0	63	23	35
2011	AS-07	47	27	7	20	0	0	0	73	20	15

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	7	93	464
2018	AS-02	5	95	116
2018	AS-03	6	94	88
2018	AS-04	16	84	31
2018	AS-05	11	89	70
2018	AS-07	0	100	13

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	AS	26	31

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	AS	77	31

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	AS	0	31

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	AS	0	31

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	AS	26	31

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	AS	23	31

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	AS	32	31

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	AS	29	31

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	AS	0	31

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	AS	32	31

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	AS	0	31

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	AS	23	31

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	AS	0	31

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	AS	32	31

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	AS	16	31

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	AS	0	31

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	AS	65	31

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	AS	0	30

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	AS	0	30

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	AS	0	30

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	AS	27	30

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	AS	60	30

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	AS	43	30

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	AS	0	30

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	20	20	26	5	4	21	5	53	12	466
2018	AS-01	24	24	25	3	3	16	5	61	7	104
2018	AS-02	17	17	26	8	1	27	3	50	13	115
2018	AS-03	22	19	25	6	3	22	3	55	12	88
2018	AS-04	6	28	28	0	9	22	6	48	13	32
2018	AS-05	19	17	24	4	11	17	7	47	21	70
2018	AS-06	29	14	29	7	4	18	0	52	13	28
2018	AS-07	23	8	31	0	0	23	15	50	0	13
2017	AS	15	19	22	3	3	31	7	54	11	454
2017	AS-01	19	25	24	3	3	21	5	59	8	96
2017	AS-02	13	12	21	4	4	38	8	47	14	135
2017	AS-03	13	25	21	4	2	30	5	59	9	82
2017	AS-04	19	12	16	0	0	50	3	67	0	32
2017	AS-05	15	23	21	5	6	21	9	55	15	65
2017	AS-06	8	16	36	0	6	25	8	37	10	25
2017	AS-07	27	9	21	0	0	43	0	64	0	11
2014	AS	15	17	26	3	2	31	7	50	8	611
2014	AS-01	15	18	23	5	3	27	9	51	13	150
2014	AS-02	18	15	24	2	1	34	7	56	4	182
2014	AS-03	12	20	27	3	1	32	6	51	6	110
2014	AS-04	6	10	26	2	8	37	11	32	20	48
2014	AS-05	14	19	34	5	3	24	1	44	10	70
2014	AS-06	16	10	34	3	0	32	5	41	4	38

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	27	29	24	5	4	10	1	63	10	465
2018	AS-01	29	34	23	3	3	8	1	68	6	104
2018	AS-02	23	30	23	5	2	14	3	64	8	115
2018	AS-03	34	25	24	7	3	6	1	63	11	88
2018	AS-04	16	31	28	6	6	13	0	54	14	32
2018	AS-05	21	26	26	6	9	13	0	54	16	70
2018	AS-06	33	22	33	4	4	4	0	58	8	27
2018	AS-07	38	15	8	23	0	15	0	64	27	13
2017	AS	25	30	21	3	3	15	2	67	7	453
2017	AS-01	26	32	27	2	3	9	1	64	5	96
2017	AS-02	24	26	20	3	4	19	3	65	10	135
2017	AS-03	23	38	15	4	2	15	2	75	7	81
2017	AS-04	40	25	12	0	0	22	0	84	0	32
2017	AS-05	23	34	20	8	3	11	2	65	12	65
2017	AS-06	15	24	41	0	6	12	0	45	7	25
2017	AS-07	35	9	21	0	0	35	0	68	0	11
2014	AS	22	29	23	5	2	17	2	64	8	609
2014	AS-01	22	32	20	6	1	19	1	67	8	149
2014	AS-02	25	30	21	1	1	19	2	70	3	181
2014	AS-03	18	32	27	4	4	14	2	60	9	110
2014	AS-04	21	15	23	8	4	22	6	50	17	48
2014	AS-05	20	26	31	6	4	13	0	52	12	70
2014	AS-06	29	32	19	8	0	13	0	69	9	38
2011	AS	33	38	15	4	1	9	0	78	6	679
2011	AS-01	36	36	16	5	1	6	0	77	6	176
2011	AS-02	31	39	14	4	1	10	1	79	5	222
2011	AS-03	30	40	15	2	4	9	0	77	6	106
2011	AS-04	39	28	17	6	0	11	0	75	6	54
2011	AS-05	30	42	14	4	1	8	0	79	6	73
2011	AS-06	26	32	15	12	3	12	0	67	17	34
2011	AS-07	36	50	0	7	0	7	0	92	8	14

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	26	21	19	14	18	0	2	47	33	466
2018	AS-01	25	17	29	10	14	0	5	44	25	104
2018	AS-02	25	19	17	16	22	0	2	45	38	116
2018	AS-03	25	23	18	11	23	0	0	48	34	88
2018	AS-04	19	25	13	25	19	0	0	44	44	32
2018	AS-05	33	16	19	14	17	0	0	49	32	69
2018	AS-06	25	29	14	21	11	0	0	54	32	28
2018	AS-07	15	23	15	15	31	0	0	38	46	13
2017	AS	24	22	16	13	22	0	3	47	36	452
2017	AS-01	20	23	19	11	22	1	4	46	35	95
2017	AS-02	22	19	13	15	28	0	4	43	44	134
2017	AS-03	27	28	16	11	16	0	2	56	28	82
2017	AS-04	16	16	28	6	31	0	3	32	39	32
2017	AS-05	32	18	11	14	24	0	2	50	38	65
2017	AS-06	28	41	7	12	6	0	5	73	20	25
2017	AS-07	9	18	38	18	17	0	0	27	35	11

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	15	23	28	18	15	0	38	33	465
2018	AS-01	17	29	29	16	9	1	46	25	103
2018	AS-02	14	25	25	14	22	0	39	36	115
2018	AS-03	15	19	31	24	10	1	34	34	88
2018	AS-04	25	28	19	13	16	0	53	28	32
2018	AS-05	14	13	37	20	16	0	27	36	70
2018	AS-06	11	14	18	29	29	0	25	57	28
2018	AS-07	23	23	23	15	15	0	46	31	13
2017	AS	15	27	24	13	19	2	43	33	452
2017	AS-01	18	29	24	16	10	3	49	27	94
2017	AS-02	15	22	25	10	27	1	38	37	135
2017	AS-03	12	34	20	14	19	1	47	33	82
2017	AS-04	25	28	21	10	16	0	53	26	32
2017	AS-05	15	29	23	15	17	0	45	32	65
2017	AS-06	14	12	37	16	20	0	26	37	25
2017	AS-07	9	19	26	19	27	0	28	46	11

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	17	27	25	17	12	0	2	45	30	464
2018	AS-01	18	34	24	13	7	0	4	55	20	103
2018	AS-02	22	22	23	16	17	0	1	44	32	115
2018	AS-03	16	27	30	17	9	0	1	44	26	88
2018	AS-04	16	41	6	22	13	0	3	58	35	32
2018	AS-05	10	23	34	23	10	0	0	33	33	70
2018	AS-06	7	11	25	29	29	0	0	18	57	28
2018	AS-07	23	31	23	15	8	0	0	54	23	13
2017	AS	17	26	27	16	11	0	2	44	28	452
2017	AS-01	18	27	32	10	7	1	4	48	18	95
2017	AS-02	18	26	23	14	18	0	1	44	32	135
2017	AS-03	12	31	27	20	11	0	0	43	31	82
2017	AS-04	19	28	34	16	3	0	0	47	19	32
2017	AS-05	20	23	27	15	12	0	2	44	28	65
2017	AS-06	11	24	24	33	8	0	0	35	41	25
2017	AS-07	0	19	30	52	0	0	0	19	52	10

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	15	16	28	16	24	0	1	32	40	464
2018	AS-01	23	17	28	11	17	1	2	42	29	103
2018	AS-02	14	16	20	17	33	0	1	30	50	116
2018	AS-03	15	15	37	13	18	0	2	31	32	87
2018	AS-04	25	6	25	22	19	0	3	32	42	32
2018	AS-05	9	17	25	22	28	0	0	26	49	69
2018	AS-06	4	18	18	29	32	0	0	21	61	28
2018	AS-07	0	23	69	0	8	0	0	23	8	13
2017	AS	12	19	21	22	23	1	2	32	46	451
2017	AS-01	10	23	25	20	16	2	3	35	38	95
2017	AS-02	15	18	17	17	32	0	2	33	50	134
2017	AS-03	11	15	25	24	22	0	2	26	48	82
2017	AS-04	19	16	22	24	16	3	0	36	41	31
2017	AS-05	14	23	20	23	20	0	0	37	43	65
2017	AS-06	4	16	28	28	24	0	0	20	52	25
2017	AS-07	0	11	17	44	28	0	0	11	72	11

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	47	22	14	6	5	0	6	73	12	465
2018	AS-01	61	18	8	4	3	0	7	85	7	104
2018	AS-02	44	21	16	4	7	0	8	71	12	115
2018	AS-03	57	19	11	6	5	0	2	78	10	88
2018	AS-04	53	16	3	13	3	0	13	79	18	32
2018	AS-05	26	26	23	10	7	1	6	56	19	69
2018	AS-06	18	36	25	14	7	0	0	54	21	28
2018	AS-07	31	38	23	0	0	0	8	75	0	13
2017	AS	40	20	14	6	4	2	14	71	12	453
2017	AS-01	42	18	8	4	3	2	23	79	10	96
2017	AS-02	41	16	15	4	7	1	15	68	14	135
2017	AS-03	43	22	14	6	4	2	9	73	11	81
2017	AS-04	37	21	19	0	0	3	19	75	0	32
2017	AS-05	43	17	15	14	2	0	10	66	17	65
2017	AS-06	26	37	20	4	8	0	4	66	13	25
2017	AS-07	11	26	35	9	9	9	0	41	20	11

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	27	29	20	13	10	0	2	57	23	463
2018	AS-01	30	29	19	13	6	0	3	62	19	102
2018	AS-02	29	25	21	12	13	0	0	54	25	116
2018	AS-03	27	33	19	11	8	1	0	61	20	88
2018	AS-04	31	22	16	16	9	0	6	57	27	32
2018	AS-05	19	32	20	13	13	0	3	52	27	69
2018	AS-06	19	22	22	26	11	0	0	41	37	27
2018	AS-07	31	31	31	0	8	0	0	62	8	13
2017	AS	30	30	19	10	9	0	2	61	19	448
2017	AS-01	34	23	24	8	7	1	3	60	16	91
2017	AS-02	28	30	17	10	13	0	2	59	23	135
2017	AS-03	28	34	18	10	9	0	1	63	19	82
2017	AS-04	37	32	16	9	6	0	0	69	16	32
2017	AS-05	29	27	25	12	5	0	2	57	18	64
2017	AS-06	24	43	16	8	8	0	0	67	16	25
2017	AS-07	28	35	9	18	9	0	0	64	27	11

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	26	36	22	9	7	0	1	62	16	464
2018	AS-01	29	35	25	4	5	0	3	65	9	104
2018	AS-02	27	36	20	10	7	0	1	63	17	115
2018	AS-03	25	39	20	10	4	0	1	65	15	89
2018	AS-04	23	33	20	13	10	0	0	57	23	30
2018	AS-05	25	42	14	12	7	0	0	67	19	69
2018	AS-06	21	25	29	7	18	0	0	46	25	28
2018	AS-07	23	23	46	0	8	0	0	46	8	13
2017	AS	25	31	22	12	7	1	3	58	19	446
2017	AS-01	32	30	19	6	7	2	5	66	14	90
2017	AS-02	24	31	18	12	10	1	4	58	23	134
2017	AS-03	28	26	27	15	5	0	0	54	19	82
2017	AS-04	28	32	15	16	6	0	4	62	23	32
2017	AS-05	28	28	22	16	5	2	0	57	21	64
2017	AS-06	7	46	28	11	8	0	0	53	19	25
2017	AS-07	0	19	64	8	9	0	0	19	17	11

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	17	29	25	18	9	0	1	47	27	463
2018	AS-01	20	29	32	10	7	1	2	50	17	104
2018	AS-02	22	27	21	22	8	0	1	49	30	115
2018	AS-03	17	35	25	13	8	0	2	53	22	89
2018	AS-04	13	30	20	20	17	0	0	43	37	30
2018	AS-05	13	26	26	22	12	0	0	40	34	68
2018	AS-06	7	14	29	32	18	0	0	21	50	28
2018	AS-07	15	38	38	0	8	0	0	54	8	13
2017	AS	16	26	29	16	10	0	2	43	27	446
2017	AS-01	14	24	30	21	5	1	3	41	28	89
2017	AS-02	18	23	27	15	13	1	3	43	28	135
2017	AS-03	22	28	21	18	11	0	0	50	29	82
2017	AS-04	22	24	22	16	12	0	4	48	30	32
2017	AS-05	14	28	33	13	11	0	2	43	24	64
2017	AS-06	7	21	47	16	8	0	0	28	24	25
2017	AS-07	0	18	65	0	17	0	0	18	17	11

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	25	29	25	13	8	0	1	54	21	464
2018	AS-01	22	33	27	7	9	0	2	56	16	103
2018	AS-02	28	29	22	15	6	0	1	57	21	115
2018	AS-03	28	35	18	11	8	0	0	63	19	89
2018	AS-04	17	27	30	13	13	0	0	43	27	30
2018	AS-05	20	26	29	17	9	0	0	46	26	70
2018	AS-06	21	11	29	21	18	0	0	32	39	28
2018	AS-07	46	15	23	15	0	0	0	62	15	13
2017	AS	22	28	23	16	9	0	3	51	25	448
2017	AS-01	19	27	27	13	6	1	7	50	21	91
2017	AS-02	22	30	20	14	12	1	1	53	26	135
2017	AS-03	28	27	15	20	10	0	1	56	30	82
2017	AS-04	22	22	37	9	9	0	0	44	19	32
2017	AS-05	20	26	23	24	3	0	3	48	28	64
2017	AS-06	25	20	36	11	8	0	0	46	19	25
2017	AS-07	7	36	30	19	8	0	0	44	26	11

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	25	30	20	15	8	0	1	55	24	461
2018	AS-01	26	32	22	13	6	0	2	59	19	104
2018	AS-02	25	25	24	15	11	0	1	50	26	114
2018	AS-03	21	33	21	15	9	0	1	55	24	89
2018	AS-04	30	23	23	10	13	0	0	53	23	30
2018	AS-05	25	32	17	20	6	0	0	57	26	69
2018	AS-06	19	35	4	23	19	0	0	54	42	26
2018	AS-07	46	23	15	15	0	0	0	69	15	13
2017	AS	26	26	21	12	11	1	3	54	24	447
2017	AS-01	23	27	22	11	10	2	5	55	22	91
2017	AS-02	25	25	19	13	16	0	2	51	29	135
2017	AS-03	29	23	17	16	14	0	1	53	30	82
2017	AS-04	24	34	29	6	3	3	0	60	10	32
2017	AS-05	24	28	20	14	7	2	5	56	22	63
2017	AS-06	34	25	28	12	0	0	0	59	12	25
2017	AS-07	39	9	43	0	9	0	0	48	9	11

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	50	27	13	5	3	0	2	79	8	460
2018	AS-01	56	26	11	5	1	0	2	83	6	104
2018	AS-02	48	27	12	8	3	0	2	76	12	115
2018	AS-03	53	26	16	2	1	0	1	80	3	87
2018	AS-04	47	27	13	7	0	0	7	79	7	30
2018	AS-05	43	37	9	6	6	0	0	79	12	68
2018	AS-06	54	21	11	7	7	0	0	75	14	28
2018	AS-07	58	17	17	0	0	0	8	82	0	12
2017	AS	54	22	11	5	4	0	4	79	9	453
2017	AS-01	63	18	7	4	3	1	4	85	7	96
2017	AS-02	47	24	13	8	5	0	3	73	14	135
2017	AS-03	49	29	13	1	2	0	5	82	4	82
2017	AS-04	69	12	3	9	3	3	0	84	13	32
2017	AS-05	53	24	12	3	5	0	3	79	8	64
2017	AS-06	50	12	21	4	12	0	0	63	16	25
2017	AS-07	76	17	8	0	0	0	0	92	0	11

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	64	20	9	2	2	0	3	86	4	461
2018	AS-01	63	19	11	4	1	0	3	84	5	102
2018	AS-02	61	22	10	2	3	1	2	85	4	115
2018	AS-03	67	20	6	2	2	0	2	90	5	88
2018	AS-04	57	27	7	0	0	0	10	93	0	30
2018	AS-05	67	19	12	0	3	0	0	86	3	69
2018	AS-06	64	14	7	4	4	0	7	85	8	28
2018	AS-07	69	8	8	0	8	0	8	83	8	13

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	64	14	8	6	5	1	2	80	11	462
2018	AS-01	64	14	9	3	6	1	3	82	9	104
2018	AS-02	68	10	9	5	6	2	1	79	12	114
2018	AS-03	63	17	8	3	4	0	4	84	8	89
2018	AS-04	60	17	3	10	7	0	3	79	17	30
2018	AS-05	56	19	9	10	6	0	0	75	16	68
2018	AS-06	75	4	4	14	4	0	0	79	18	28
2018	AS-07	77	8	0	8	0	0	8	92	8	13
2017	AS	64	13	10	2	5	1	5	82	7	450
2017	AS-01	60	14	14	2	6	1	3	77	8	94
2017	AS-02	70	9	8	2	4	1	6	85	6	134
2017	AS-03	61	18	10	2	1	2	5	85	4	82
2017	AS-04	73	12	3	0	3	3	6	93	3	32
2017	AS-05	57	14	12	5	8	2	3	74	13	64
2017	AS-06	69	12	4	0	11	0	3	84	12	25
2017	AS-07	91	9	0	0	0	0	0	100	0	11

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	51	29	11	5	3	0	1	81	8	464
2018	AS-01	45	27	17	6	2	0	4	75	8	103
2018	AS-02	51	28	10	4	7	0	0	79	11	115
2018	AS-03	49	35	10	2	2	0	1	85	5	89
2018	AS-04	61	29	6	3	0	0	0	90	3	31
2018	AS-05	51	28	13	6	3	0	0	78	9	69
2018	AS-06	68	14	11	7	0	0	0	82	7	28
2018	AS-07	62	31	0	8	0	0	0	92	8	13
2017	AS	49	27	13	5	4	1	3	78	9	452
2017	AS-01	51	22	16	2	4	1	3	77	6	96
2017	AS-02	52	26	7	7	5	1	2	81	12	133
2017	AS-03	45	28	18	6	2	0	1	74	9	82
2017	AS-04	48	31	12	0	3	3	3	84	3	32
2017	AS-05	48	25	15	6	5	0	2	74	11	65
2017	AS-06	41	44	4	4	4	0	3	87	8	25
2017	AS-07	65	27	8	0	0	0	0	92	0	11

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	52	20	12	7	7	0	1	73	14	460
2018	AS-01	49	21	17	4	5	0	4	73	9	103
2018	AS-02	51	17	13	9	11	0	0	68	19	114
2018	AS-03	51	30	9	1	6	1	1	83	7	86
2018	AS-04	55	19	10	13	3	0	0	74	16	31
2018	AS-05	55	14	13	10	7	0	0	70	17	69
2018	AS-06	46	14	11	21	7	0	0	61	29	28
2018	AS-07	69	15	8	8	0	0	0	85	8	13
2017	AS	54	20	11	6	5	0	3	77	11	453
2017	AS-01	55	21	11	2	7	0	3	79	9	96
2017	AS-02	51	24	10	4	6	1	3	79	11	134
2017	AS-03	52	16	14	13	4	0	1	69	17	82
2017	AS-04	57	19	9	6	3	3	3	80	10	32
2017	AS-05	56	19	12	8	3	0	3	76	11	65
2017	AS-06	53	21	12	4	6	0	3	76	11	25
2017	AS-07	81	9	0	0	9	0	0	91	9	11

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	53	10	7	3	1	0	26	86	5	461
2018	AS-01	55	6	4	3	2	0	30	87	7	101
2018	AS-02	50	9	8	3	1	0	30	84	5	115
2018	AS-03	49	13	9	3	0	0	26	83	5	88
2018	AS-04	68	0	6	3	0	0	23	88	4	31
2018	AS-05	55	14	6	1	1	0	22	89	4	69
2018	AS-06	57	14	7	4	0	0	18	87	4	28
2018	AS-07	46	23	23	8	0	0	0	69	8	13
2017	AS	51	10	4	1	2	1	32	90	4	453
2017	AS-01	53	12	0	0	0	0	34	100	0	96
2017	AS-02	57	5	3	0	2	1	31	92	3	134
2017	AS-03	40	9	6	3	1	1	40	83	7	82
2017	AS-04	53	9	0	0	3	3	31	95	5	32
2017	AS-05	53	14	4	1	2	0	26	90	4	65
2017	AS-06	44	23	16	0	5	0	12	76	6	25
2017	AS-07	39	27	26	0	7	0	0	67	7	11

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	65	18	7	1	2	0	7	89	4	461
2018	AS-01	65	14	10	2	1	0	8	86	3	101
2018	AS-02	61	19	9	1	3	0	7	87	4	114
2018	AS-03	60	24	6	2	3	0	6	88	6	89
2018	AS-04	72	13	3	0	3	0	9	93	3	32
2018	AS-05	68	15	4	0	0	0	13	95	0	68
2018	AS-06	61	21	7	4	7	0	0	82	11	28
2018	AS-07	85	15	0	0	0	0	0	100	0	13
2017	AS	66	15	5	1	1	1	10	92	3	447
2017	AS-01	65	14	2	1	1	0	17	95	2	95
2017	AS-02	66	12	7	1	3	1	9	87	5	132
2017	AS-03	63	23	6	1	0	0	6	92	1	81
2017	AS-04	68	16	3	3	0	3	6	93	4	31
2017	AS-05	72	15	5	0	0	0	8	95	0	65
2017	AS-06	69	16	8	0	2	0	4	89	3	25
2017	AS-07	82	18	0	0	0	0	0	100	0	10

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	60	16	9	5	6	1	3	79	11	462
2018	AS-01	49	11	14	9	13	1	5	63	23	103
2018	AS-02	57	20	7	7	4	1	3	81	12	115
2018	AS-03	65	22	9	0	3	1	0	87	3	88
2018	AS-04	55	23	10	3	3	0	6	83	7	31
2018	AS-05	63	16	10	3	3	0	4	83	6	68
2018	AS-06	71	4	4	7	7	0	7	81	15	28
2018	AS-07	85	15	0	0	0	0	0	100	0	13
2017	AS	60	16	9	2	5	1	7	83	8	454
2017	AS-01	53	19	12	4	5	0	7	77	10	96
2017	AS-02	56	18	7	3	7	1	8	81	11	135
2017	AS-03	62	21	5	0	3	1	7	91	4	82
2017	AS-04	53	15	12	0	9	3	7	76	10	32
2017	AS-05	69	11	9	3	2	0	6	85	5	65
2017	AS-06	88	0	8	0	4	0	0	88	4	25
2017	AS-07	74	9	9	7	0	0	0	83	7	11

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	47	29	14	4	3	0	4	78	7	462
2018	AS-01	37	28	25	1	3	0	6	70	4	102
2018	AS-02	45	26	15	5	4	0	4	75	10	115
2018	AS-03	51	33	10	4	2	0	0	83	7	89
2018	AS-04	60	13	13	3	7	0	3	76	10	30
2018	AS-05	49	32	7	3	3	0	6	86	6	69
2018	AS-06	54	32	4	7	0	0	4	89	7	28
2018	AS-07	69	31	0	0	0	0	0	100	0	13
2017	AS	50	26	12	5	2	0	4	80	8	452
2017	AS-01	41	34	14	7	2	0	2	77	9	95
2017	AS-02	47	25	15	7	3	0	4	75	10	135
2017	AS-03	49	31	10	4	4	0	4	82	8	82
2017	AS-04	55	16	6	6	3	3	10	82	11	31
2017	AS-05	64	18	15	1	0	0	2	83	2	65
2017	AS-06	61	27	4	0	4	0	4	92	4	25
2017	AS-07	58	24	9	0	0	0	9	90	0	11

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	12	29	35	15	8	0	0	42	23	467
2018	AS-01	13	33	38	9	5	2	1	47	14	104
2018	AS-02	13	22	35	17	12	0	0	35	29	116
2018	AS-03	16	34	33	12	6	0	0	49	18	89
2018	AS-04	16	31	28	13	13	0	0	47	25	32
2018	AS-05	9	27	36	19	10	0	0	36	29	70
2018	AS-06	7	15	41	26	11	0	0	22	37	27
2018	AS-07	0	46	46	8	0	0	0	46	8	13
2017	AS	10	27	36	14	11	0	1	38	26	453
2017	AS-01	9	30	43	12	5	0	0	39	17	96
2017	AS-02	10	23	30	13	20	0	3	34	35	134
2017	AS-03	15	32	30	15	9	0	0	46	23	82
2017	AS-04	19	34	29	16	3	0	0	53	19	32
2017	AS-05	8	28	36	15	13	0	0	36	28	65
2017	AS-06	7	24	40	16	8	4	0	33	25	25
2017	AS-07	0	0	73	18	9	0	0	0	27	11

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	13	19	41	20	7	0	0	27	32	460
2018	AS-01	10	13	46	20	12	0	0	31	23	102
2018	AS-02	13	23	40	14	10	0	0	24	36	114
2018	AS-03	12	13	44	26	6	0	0	32	25	85
2018	AS-04	13	25	31	28	3	0	0	31	38	32
2018	AS-05	19	24	41	13	3	0	0	16	43	70
2018	AS-06	21	29	25	21	4	0	0	25	50	28
2018	AS-07	8	8	62	23	0	0	0	23	15	13
2017	AS	14	22	37	19	7	0	1	26	36	453
2017	AS-01	8	28	33	23	6	1	1	30	37	96
2017	AS-02	20	20	34	15	9	1	2	25	40	134
2017	AS-03	15	23	37	17	8	0	0	25	38	82
2017	AS-04	10	12	40	28	9	0	0	38	22	32
2017	AS-05	13	21	43	17	6	0	0	23	34	65
2017	AS-06	12	16	39	33	0	0	0	33	28	25
2017	AS-07	9	19	63	9	0	0	0	9	28	11

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	30	41	15	8	3	3	73	12	463
2018	AS-01	31	39	19	8	1	2	72	9	104
2018	AS-02	29	39	11	11	6	4	71	18	114
2018	AS-03	35	43	16	3	1	2	79	5	89
2018	AS-04	16	58	10	6	6	3	77	13	31
2018	AS-05	23	36	20	12	4	4	62	17	69
2018	AS-06	39	36	7	11	7	0	75	18	28
2018	AS-07	58	17	17	8	0	0	75	8	12
2017	AS	26	41	18	8	4	2	69	13	452
2017	AS-01	20	42	22	12	2	3	63	15	96
2017	AS-02	25	39	18	8	6	4	67	15	134
2017	AS-03	33	37	16	7	7	0	70	14	82
2017	AS-04	34	35	22	6	0	3	72	6	32
2017	AS-05	28	47	14	6	3	1	76	9	65
2017	AS-06	17	51	28	4	0	0	68	4	24
2017	AS-07	35	56	9	0	0	0	91	0	11

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	23	33	17	15	10	2	0	57	25	464
2018	AS-01	22	36	22	13	5	3	0	59	18	104
2018	AS-02	23	30	16	17	14	2	0	53	31	115
2018	AS-03	27	42	9	15	7	0	1	69	22	89
2018	AS-04	10	42	23	10	10	6	0	55	21	31
2018	AS-05	22	25	19	17	17	0	0	46	35	69
2018	AS-06	32	11	21	25	11	0	0	43	36	28
2018	AS-07	42	25	17	8	8	0	0	67	17	12
2017	AS	13	38	22	15	10	3	0	53	25	453
2017	AS-01	11	47	13	21	7	2	0	58	28	96
2017	AS-02	12	33	22	14	14	5	0	48	29	135
2017	AS-03	14	41	19	14	9	4	0	58	23	81
2017	AS-04	19	47	25	6	3	0	0	66	9	32
2017	AS-05	18	32	26	10	14	0	0	50	24	65
2017	AS-06	8	28	32	25	6	0	0	37	32	25
2017	AS-07	19	35	46	0	0	0	0	54	0	11

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	35	25	16	10	12	1	2	36	64	466
2018	AS-01	40	17	20	9	9	2	3	42	58	104
2018	AS-02	34	28	15	9	12	1	2	35	65	116
2018	AS-03	27	33	16	9	11	0	3	28	72	88
2018	AS-04	34	22	9	19	16	0	0	34	66	32
2018	AS-05	36	23	14	14	11	1	0	36	64	70
2018	AS-06	39	32	14	4	11	0	0	39	61	28
2018	AS-07	8	15	31	0	46	0	0	8	92	13
2017	AS	39	23	18	7	11	2	1	40	60	453
2017	AS-01	40	22	13	6	15	4	1	42	58	96
2017	AS-02	35	27	20	5	10	2	1	36	64	134
2017	AS-03	44	24	19	6	7	0	0	44	56	82
2017	AS-04	44	13	16	7	21	0	0	44	56	32
2017	AS-05	40	23	16	8	12	2	0	41	59	65
2017	AS-06	45	13	26	8	4	4	0	47	53	25
2017	AS-07	37	17	18	20	7	0	0	37	63	11

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	AS	26	288
2018	AS-01	37	57
2018	AS-02	30	74
2018	AS-03	18	60
2018	AS-04	29	21
2018	AS-05	27	44
2018	AS-06	12	17
2018	AS-07	8	12
2017	AS	17	260
2017	AS-01	32	51
2017	AS-02	16	81
2017	AS-03	13	46
2017	AS-04	23	18
2017	AS-05	5	38
2017	AS-06	16	13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	AS	30	288
2018	AS-01	25	57
2018	AS-02	32	74
2018	AS-03	30	60
2018	AS-04	24	21
2018	AS-05	30	44
2018	AS-06	35	17
2018	AS-07	42	12
2017	AS	30	260
2017	AS-01	19	51
2017	AS-02	34	81
2017	AS-03	39	46
2017	AS-04	32	18
2017	AS-05	24	38
2017	AS-06	24	13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	AS	20	288
2018	AS-01	25	57
2018	AS-02	30	74
2018	AS-03	17	60
2018	AS-04	19	21
2018	AS-05	18	44
2018	AS-06	6	17
2018	AS-07	0	12
2017	AS	16	260
2017	AS-01	16	51
2017	AS-02	12	81
2017	AS-03	24	46
2017	AS-04	28	18
2017	AS-05	14	38
2017	AS-06	8	13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	AS	58	288
2018	AS-01	46	57
2018	AS-02	54	74
2018	AS-03	68	60
2018	AS-04	62	21
2018	AS-05	57	44
2018	AS-06	65	17
2018	AS-07	75	12
2017	AS	55	260
2017	AS-01	50	51
2017	AS-02	45	81
2017	AS-03	68	46
2017	AS-04	67	18
2017	AS-05	53	38
2017	AS-06	62	13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	AS	5	288
2018	AS-01	4	57
2018	AS-02	4	74
2018	AS-03	5	60
2018	AS-04	0	21
2018	AS-05	11	44
2018	AS-06	0	17
2018	AS-07	0	12
2017	AS	5	260
2017	AS-01	8	51
2017	AS-02	3	81
2017	AS-03	2	46
2017	AS-04	6	18
2017	AS-05	3	38
2017	AS-06	8	13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	AS	32	288
2018	AS-01	19	57
2018	AS-02	34	74
2018	AS-03	35	60
2018	AS-04	33	21
2018	AS-05	30	44
2018	AS-06	47	17
2018	AS-07	50	12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	AS	28	288
2018	AS-01	26	57
2018	AS-02	30	74
2018	AS-03	38	60
2018	AS-04	38	21
2018	AS-05	18	44
2018	AS-06	24	17
2018	AS-07	8	12
2017	AS	42	260
2017	AS-01	42	51
2017	AS-02	49	81
2017	AS-03	32	46
2017	AS-04	28	18
2017	AS-05	47	38
2017	AS-06	35	13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	AS	7	42	21	10	4	15	267
2018	AS-01	10	50	19	6	4	10	48
2018	AS-02	8	35	29	12	2	15	66
2018	AS-03	7	47	19	7	2	19	59
2018	AS-04	5	45	20	25	0	5	20
2018	AS-05	5	44	10	10	12	20	41
2018	AS-06	6	35	18	18	6	18	17
2018	AS-07	17	17	33	8	8	17	12
2017	AS	12	49	16	10	2	11	252
2017	AS-01	11	46	19	10	2	12	51
2017	AS-02	17	52	16	3	4	9	77
2017	AS-03	9	53	13	13	2	11	46
2017	AS-04	6	62	11	6	0	16	18
2017	AS-05	9	43	25	12	3	9	34
2017	AS-06	0	46	8	30	0	16	13

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	37	63	287
2018	AS-01	42	58	57
2018	AS-02	33	67	73
2018	AS-03	45	55	60
2018	AS-04	10	90	21
2018	AS-05	34	66	44
2018	AS-06	50	50	16
2018	AS-07	17	83	12

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	16	17	18	14	29	1	5	36	46	290
2018	AS-01	19	25	12	16	23	2	4	46	41	57
2018	AS-02	16	16	20	18	20	1	8	36	42	74
2018	AS-03	16	16	23	11	28	3	2	34	41	61
2018	AS-04	0	14	19	10	48	0	10	16	63	21
2018	AS-05	20	9	20	9	41	0	0	30	50	44
2018	AS-06	12	35	6	18	24	0	6	50	44	17
2018	AS-07	17	0	8	17	42	0	17	20	70	12
2017	AS	17	19	16	15	25	1	8	39	43	263
2017	AS-01	16	21	11	19	23	4	5	41	47	52
2017	AS-02	23	18	19	8	25	0	6	43	36	83
2017	AS-03	21	22	13	15	20	0	9	47	38	46
2017	AS-04	0	6	17	29	38	0	12	6	75	18
2017	AS-05	16	22	19	13	21	0	10	41	37	38
2017	AS-06	8	25	14	8	44	0	0	33	52	13

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	7	13	15	13	34	1	17	24	57	288
2018	AS-01	11	21	14	11	35	5	4	35	50	57
2018	AS-02	5	11	19	14	32	0	19	20	57	74
2018	AS-03	10	12	13	13	28	0	23	28	54	60
2018	AS-04	0	14	14	10	48	5	10	17	67	21
2018	AS-05	11	7	11	14	34	0	23	24	62	44
2018	AS-06	0	6	19	25	25	0	25	8	67	16
2018	AS-07	0	0	8	8	50	0	33	0	88	12
2017	AS	5	9	13	10	31	5	27	20	60	262
2017	AS-01	5	10	18	13	31	15	8	20	57	52
2017	AS-02	6	12	11	5	30	3	34	29	54	83
2017	AS-03	2	10	11	13	22	2	39	21	60	46
2017	AS-04	0	11	11	17	38	6	18	14	71	18
2017	AS-05	8	3	16	11	36	3	24	14	63	38
2017	AS-06	0	0	14	9	41	0	36	0	78	12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	41	15	12	9	13	0	9	62	25	464
2018	AS-01	38	18	12	5	11	1	16	67	19	103
2018	AS-02	37	10	17	11	15	1	9	52	29	116
2018	AS-03	47	17	7	7	10	0	13	73	19	88
2018	AS-04	31	22	16	6	19	0	6	57	27	32
2018	AS-05	42	13	7	14	19	0	4	58	35	69
2018	AS-06	50	14	11	11	11	0	4	67	22	28
2018	AS-07	31	31	23	0	15	0	0	62	15	13

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Canada Border Services Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Question 50m. Please indicate the nature of the harassment you experienced. Other

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.