2018 Public Service Employee Survey Results for Canada Border Services Agency by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 42 12 21 8 0 0 59 29 1191
2018 Non-supervisor 12 40 12 21 15 0 0 52 36 5038
2017 Supervisor 14 38 12 20 15 0 0 52 35 1220
2017 Non-supervisor 12 31 13 24 21 0 0 43 45 5974
2014 Supervisor 16 36 15 20 13 0 0 53 33 1554
2014 Non-supervisor 11 32 13 24 20 0 0 43 44 7775
2011 Supervisor 22 43 13 14 7 0 1 65 21 1650
2011 Non-supervisor 14 38 14 19 14 0 1 52 34 8442
2008 Supervisor 18 46 15 15 6 0 0 64 21 1345
2008 Non-supervisor 15 39 14 19 13 0 1 55 32 7324

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 42 7 6 2 0 0 85 8 1187
2018 Non-supervisor 34 40 13 8 5 0 0 74 14 5016
2017 Supervisor 45 39 7 6 2 0 0 84 9 1217
2017 Non-supervisor 33 39 13 8 6 0 0 72 15 5972
2014 Supervisor 48 37 7 5 3 0 0 85 8 1554
2014 Non-supervisor 34 39 13 8 6 0 0 73 14 7778
2011 Supervisor 49 36 7 5 3 0 0 85 8 1649
2011 Non-supervisor 37 38 13 8 5 0 0 74 13 8427
2008 Supervisor 45 43 7 4 2 0 0 87 6 1345
2008 Non-supervisor 33 42 12 7 5 0 0 76 12 7323

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 41 6 5 2 0 0 88 6 1182
2018 Non-supervisor 36 41 10 8 5 0 0 77 13 4974
2017 Supervisor 50 39 6 4 2 0 0 88 6 1217
2017 Non-supervisor 36 40 10 7 5 0 0 77 13 5969
2014 Supervisor 51 37 5 4 2 0 0 88 6 1552
2014 Non-supervisor 37 40 10 8 5 0 0 77 13 7778
2011 Supervisor 49 41 5 3 2 0 0 90 5 1654
2011 Non-supervisor 38 42 10 6 4 0 0 80 11 8438
2008 Supervisor 47 43 6 2 1 0 0 91 4 1346
2008 Non-supervisor 35 45 10 6 4 0 0 80 10 7324

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 34 13 14 8 0 0 65 22 1191
2018 Non-supervisor 27 32 14 13 13 0 0 60 26 5025
2017 Supervisor 27 33 13 15 11 0 0 61 26 1218
2017 Non-supervisor 26 30 13 13 17 0 0 56 30 5972
2014 Supervisor 24 34 14 15 12 0 0 59 27 1553
2014 Non-supervisor 24 31 15 14 15 0 1 56 29 7774
2011 Supervisor 30 36 12 13 8 0 0 66 21 1653
2011 Non-supervisor 28 34 13 12 12 1 1 62 25 8435

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 44 11 8 5 0 0 76 13 1182
2018 Non-supervisor 23 41 14 12 10 0 0 64 22 5003
2017 Supervisor 33 42 10 9 5 0 0 75 15 1219
2017 Non-supervisor 23 41 13 12 11 0 0 64 23 5973
2014 Supervisor 33 44 9 8 6 0 0 78 14 1554
2014 Non-supervisor 23 42 13 11 9 0 0 66 21 7779
2011 Supervisor 39 42 9 7 4 0 0 81 11 1651
2011 Non-supervisor 28 40 13 11 8 0 0 68 19 8429
2008 Supervisor 41 43 7 6 3 0 0 84 9 1345
2008 Non-supervisor 29 42 13 9 6 0 0 71 16 7270

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 33 17 18 12 0 0 52 30 1191
2018 Non-supervisor 15 29 17 18 21 0 0 44 39 5022
2017 Supervisor 17 36 16 18 13 0 0 53 31 1220
2017 Non-supervisor 14 29 16 19 22 0 0 43 41 5969
2014 Supervisor 18 35 15 17 14 0 0 54 31 1553
2014 Non-supervisor 14 29 17 19 21 0 0 43 40 7779
2011 Supervisor 18 41 15 16 10 0 0 58 26 1652
2011 Non-supervisor 14 32 17 18 19 0 0 47 37 8436

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 41 13 15 8 0 0 64 23 1191
2018 Non-supervisor 19 37 17 16 11 0 0 56 27 5035
2017 Supervisor 22 43 13 15 7 0 0 65 22 1216
2017 Non-supervisor 18 38 17 16 11 0 0 56 27 5973

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 42 10 6 3 0 0 81 9 1185
2018 Non-supervisor 27 41 14 10 7 0 0 69 18 5021
2017 Supervisor 36 42 10 7 5 0 0 78 12 1216
2017 Non-supervisor 25 38 15 12 10 1 0 63 22 5969
2014 Supervisor 38 41 11 7 4 0 0 79 11 1554
2014 Non-supervisor 25 38 16 11 9 1 0 63 21 7775
2011 Supervisor 37 43 10 6 4 0 0 80 10 1652
2011 Non-supervisor 25 40 16 10 8 1 0 66 19 8443
2008 Supervisor 47 37 9 4 3 0 0 84 6 1346
2008 Non-supervisor 33 39 14 8 6 1 0 73 13 7312

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 37 13 16 10 0 0 61 26 1183
2018 Non-supervisor 15 31 16 18 20 0 0 46 37 5004
2017 Supervisor 21 37 14 15 13 0 0 58 28 1217
2017 Non-supervisor 15 28 17 17 22 0 0 43 40 5977

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 36 6 3 2 0 0 89 5 1181
2018 Non-supervisor 42 37 11 6 4 0 0 79 10 4981
2017 Supervisor 53 35 7 3 1 0 0 88 5 1209
2017 Non-supervisor 43 36 12 6 4 0 0 79 9 5955
2014 Supervisor 64 26 6 1 2 0 0 90 3 1551
2014 Non-supervisor 51 31 10 4 3 0 0 83 7 7774
2011 Supervisor 64 28 5 2 1 0 0 92 3 1655
2011 Non-supervisor 50 34 9 4 2 0 0 85 6 8445

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 42 10 13 6 0 0 71 19 1184
2018 Non-supervisor 15 32 15 18 20 0 0 47 38 5001
2017 Supervisor 25 45 11 12 7 0 0 70 19 1210
2017 Non-supervisor 15 32 15 19 19 0 0 47 38 5948
2014 Supervisor 24 44 10 13 9 0 0 69 22 1555
2014 Non-supervisor 12 32 16 19 20 0 0 45 40 7780
2011 Supervisor 34 42 8 10 5 0 0 77 15 1646
2011 Non-supervisor 18 33 15 17 17 0 0 51 34 8432

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 38 13 11 8 0 0 68 19 1177
2018 Non-supervisor 18 30 17 16 19 0 0 47 35 4974
2017 Supervisor 28 39 13 12 8 0 0 66 20 1208
2017 Non-supervisor 18 28 18 17 18 0 0 46 36 5952
2014 Supervisor 30 37 12 11 9 0 0 67 20 1551
2014 Non-supervisor 17 30 18 16 18 0 0 47 35 7776

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 37 16 13 7 0 0 64 20 1180
2018 Non-supervisor 18 31 20 17 15 0 0 49 31 4997
2017 Supervisor 23 38 15 15 8 0 0 61 23 1209
2017 Non-supervisor 18 32 19 17 14 0 0 50 31 5947
2014 Supervisor 28 37 14 13 9 0 0 65 22 1552
2014 Non-supervisor 17 34 19 15 14 0 0 51 30 7776
2011 Supervisor 34 41 11 9 4 0 0 76 13 1647
2011 Non-supervisor 26 38 17 12 7 1 0 64 19 8422

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 41 10 8 3 0 0 79 11 1183
2018 Non-supervisor 29 41 15 9 5 0 0 71 14 5014
2017 Supervisor 35 42 12 7 4 0 0 77 11 1208
2017 Non-supervisor 28 40 15 9 7 0 0 68 16 5943
2014 Supervisor 40 39 9 7 4 0 0 79 11 1555
2014 Non-supervisor 32 40 14 7 6 0 0 72 14 7778
2011 Supervisor 45 40 7 5 3 0 0 85 8 1652
2011 Non-supervisor 36 42 11 7 4 0 0 78 12 8440
2008 Supervisor 48 42 5 3 2 0 0 90 5 1346
2008 Non-supervisor 37 44 9 6 4 0 0 81 10 7319

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 30 23 15 10 0 0 52 25 1189
2018 Non-supervisor 38 34 16 6 4 0 2 73 10 5039
2017 Supervisor 19 33 24 15 8 0 1 52 23 1219
2017 Non-supervisor 40 34 15 5 3 0 3 76 9 5978
2014 Supervisor 16 28 26 18 12 0 0 44 31 1555
2014 Non-supervisor 36 34 18 6 4 0 2 71 10 7781
2011 Supervisor 17 32 25 15 10 0 0 49 25 1653
2011 Non-supervisor 37 35 16 6 3 0 2 74 9 8427
2008 Supervisor 16 33 28 14 9 0 0 49 24 1347
2008 Non-supervisor 32 38 19 6 3 0 2 72 9 7319

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 34 30 10 3 0 0 13 57 1191
2018 Non-supervisor 18 30 31 14 6 1 1 20 49 5010
2017 Supervisor 23 35 31 7 3 0 0 10 59 1218
2017 Non-supervisor 18 27 32 13 6 1 3 20 47 5948
2014 Supervisor 23 38 29 8 1 0 1 9 61 1553
2014 Non-supervisor 18 30 32 13 5 1 2 18 49 7771
2011 Supervisor 19 35 33 9 2 0 1 11 55 1651
2011 Non-supervisor 15 28 32 15 7 1 3 22 44 8412
2008 Supervisor 14 36 37 10 2 0 0 13 50 1347
2008 Non-supervisor 12 27 35 17 7 1 2 24 40 7306

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 31 27 9 3 0 0 13 60 1185
2018 Non-supervisor 26 27 24 14 7 1 1 22 54 5001
2017 Supervisor 28 33 26 9 3 0 1 13 61 1215
2017 Non-supervisor 25 26 25 12 7 2 2 20 53 5949
2014 Supervisor 25 32 28 10 3 0 1 14 58 1554
2014 Non-supervisor 25 27 26 12 6 2 2 19 54 7768
2011 Supervisor 19 32 30 13 5 0 1 18 52 1655
2011 Non-supervisor 19 24 26 16 10 2 3 27 46 8414
2008 Supervisor 18 30 32 13 5 0 1 18 49 1341
2008 Non-supervisor 17 24 28 17 9 2 2 27 43 7301

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 31 24 7 2 0 0 9 67 1185
2018 Non-supervisor 26 26 25 12 6 2 3 19 55 4993
2017 Supervisor 33 31 25 8 2 0 1 10 65 1218
2017 Non-supervisor 25 25 24 13 7 3 4 21 54 5957
2014 Supervisor 34 31 24 8 3 0 1 11 65 1552
2014 Non-supervisor 25 27 25 12 5 2 3 19 55 7762
2011 Supervisor 26 31 27 11 3 1 1 15 58 1650
2011 Non-supervisor 18 24 27 16 7 2 4 25 46 8403
2008 Supervisor 21 32 29 12 3 0 2 16 55 1346
2008 Non-supervisor 17 23 29 18 7 2 3 27 42 7298

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 25 33 16 4 0 0 20 46 1181
2018 Non-supervisor 11 14 29 28 13 1 4 43 26 4983
2017 Supervisor 22 27 30 16 4 0 1 20 50 1216
2017 Non-supervisor 11 14 26 26 13 2 7 43 28 5919
2014 Supervisor 29 30 27 10 3 0 1 13 60 1553
2014 Non-supervisor 13 16 29 25 11 2 5 38 31 7746
2011 Supervisor 21 28 31 14 4 0 1 19 50 1648
2011 Non-supervisor 9 14 27 27 14 1 6 45 25 8400
2008 Supervisor 17 27 32 19 5 0 1 23 44 1344
2008 Non-supervisor 7 13 28 30 15 1 5 48 22 7290

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 32 19 5 2 0 0 7 73 1185
2018 Non-supervisor 32 25 22 11 7 1 2 18 59 5009
2017 Supervisor 46 31 17 5 2 0 0 6 77 1218
2017 Non-supervisor 32 23 21 12 7 1 3 20 58 5949
2014 Supervisor 43 30 20 5 2 0 0 6 74 1553
2014 Non-supervisor 31 26 23 11 6 1 2 18 59 7764
2011 Supervisor 34 32 25 6 3 0 1 9 66 1653
2011 Non-supervisor 23 24 26 15 8 1 3 24 49 8418
2008 Supervisor 25 35 26 11 2 0 1 13 61 1346
2008 Non-supervisor 18 23 28 18 10 1 3 29 42 7288

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 25 28 15 4 0 0 20 52 1181
2018 Non-supervisor 21 22 25 18 10 2 2 29 45 4986
2017 Supervisor 24 23 31 16 4 0 1 20 48 1214
2017 Non-supervisor 19 20 24 19 11 3 4 32 42 5948
2014 Supervisor 16 21 33 21 6 1 1 28 38 1554
2014 Non-supervisor 16 19 26 21 11 3 4 35 38 7762
2011 Supervisor 17 25 32 17 6 1 2 24 43 1646
2011 Non-supervisor 15 20 25 20 13 3 5 36 37 8396
2008 Supervisor 25 30 28 13 4 0 1 17 55 1346
2008 Non-supervisor 22 24 24 16 9 2 3 26 48 7304

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 32 27 8 2 0 0 10 63 1187
2018 Non-supervisor 26 25 27 11 7 2 2 18 53 5003
2017 Supervisor 30 29 30 7 2 0 1 10 60 1216
2017 Non-supervisor 24 24 27 12 7 3 4 19 51 5951
2014 Supervisor 32 32 26 6 2 0 1 9 65 1553
2014 Non-supervisor 23 24 29 12 6 2 3 19 51 7764
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 40 15 15 9 1 1 60 24 1185
2018 Non-supervisor 13 28 21 15 18 4 2 43 35 5017
2017 Supervisor 23 38 15 14 9 1 1 62 23 1219
2017 Non-supervisor 15 26 18 16 18 4 3 44 36 5971
2014 Supervisor 30 39 13 11 5 1 1 70 17 1554
2014 Non-supervisor 21 28 18 13 13 4 3 53 28 7780

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 33 9 11 7 0 0 73 18 1182
2018 Non-supervisor 25 29 13 16 16 1 0 55 32 5003
2017 Supervisor 40 34 8 11 6 0 0 75 17 1220
2017 Non-supervisor 26 27 13 16 16 1 1 54 33 5962
2014 Supervisor 47 30 7 10 5 0 0 78 15 1554
2014 Non-supervisor 31 29 12 14 13 1 0 61 27 7777

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 31 17 19 18 2 1 45 38 1183
2018 Non-supervisor 6 14 18 20 32 8 2 22 58 4999
2017 Supervisor 12 29 16 26 15 2 1 42 42 1220
2017 Non-supervisor 6 12 16 21 31 12 2 21 61 5975
2014 Supervisor 14 34 17 20 13 1 1 49 33 1555
2014 Non-supervisor 6 13 18 21 30 10 1 22 58 7775

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 43 10 8 5 0 0 77 13 1184
2018 Non-supervisor 29 38 14 11 7 0 0 68 18 5001
2017 Supervisor 30 43 9 11 5 0 0 74 17 1218
2017 Non-supervisor 25 39 14 13 8 0 0 65 21 5971
2014 Supervisor 34 47 8 8 3 0 0 82 10 1554
2014 Non-supervisor 28 41 13 11 7 0 0 70 17 7770

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 45 11 8 3 0 0 78 11 1186
2018 Non-supervisor 24 41 20 8 6 1 0 66 14 5005
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 38 12 12 7 0 0 69 19 1180
2018 Non-supervisor 27 33 15 13 12 0 0 60 25 4992
2017 Supervisor 30 39 12 11 8 0 0 69 19 1219
2017 Non-supervisor 26 33 15 13 12 1 0 60 25 5981
2014 Supervisor 32 37 12 10 8 0 0 70 17 1555
2014 Non-supervisor 28 34 15 12 11 1 0 62 23 7777
2011 Supervisor 30 38 13 12 7 0 0 68 18 1653
2011 Non-supervisor 25 33 14 14 13 1 0 59 27 8434
2008 Supervisor 23 38 15 14 9 0 0 62 23 1343
2008 Non-supervisor 24 33 14 14 13 1 1 58 27 7325

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 33 14 9 5 1 0 72 14 1178
2018 Non-supervisor 32 30 14 11 11 1 0 63 22 4981
2017 Supervisor 34 35 13 10 6 1 0 70 17 1218
2017 Non-supervisor 30 30 16 11 10 2 1 62 22 5969
2014 Supervisor 37 35 12 9 6 1 0 73 15 1555
2014 Non-supervisor 31 31 15 10 10 2 1 64 20 7776
2011 Supervisor 38 34 13 9 5 2 0 73 14 1650
2011 Non-supervisor 30 31 15 11 11 2 1 63 22 8436
2008 Supervisor 34 33 15 9 7 2 0 68 16 1343
2008 Non-supervisor 31 30 14 12 10 3 1 63 22 7327

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 36 13 9 7 0 0 71 16 1177
2018 Non-supervisor 29 33 13 13 11 0 0 63 24 4965
2017 Supervisor 34 36 11 10 8 0 0 71 18 1218
2017 Non-supervisor 29 32 13 13 11 1 1 62 24 5968
2014 Supervisor 36 36 10 10 7 0 0 72 18 1555
2014 Non-supervisor 29 34 14 12 10 1 0 63 22 7777
2011 Supervisor 36 39 9 10 6 1 0 75 16 1645
2011 Non-supervisor 27 34 13 13 12 1 0 62 25 8427
2008 Supervisor 34 36 11 11 8 1 0 70 19 1344
2008 Non-supervisor 28 32 14 13 12 1 1 61 25 7319

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 30 10 5 6 1 0 79 11 1178
2018 Non-supervisor 39 29 14 7 10 1 0 69 18 4977
2017 Supervisor 49 27 10 6 7 1 0 77 13 1215
2017 Non-supervisor 38 28 15 8 10 2 0 67 18 5969

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 33 12 8 7 0 0 73 15 1182
2018 Non-supervisor 34 27 15 11 12 0 0 62 23 4986
2017 Supervisor 41 33 10 9 7 0 0 74 15 1215
2017 Non-supervisor 35 28 15 11 11 0 0 63 22 5964
2014 Supervisor 43 31 11 8 7 0 0 74 14 1552
2014 Non-supervisor 35 29 15 10 11 0 0 65 21 7772
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 31 18 17 11 1 4 52 29 1191
2017 Supervisor 18 34 19 16 10 1 2 54 27 1218
2014 Supervisor 23 35 16 14 8 2 2 61 23 1553

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 31 17 17 11 2 0 54 29 1193
2018 Non-supervisor 14 25 20 15 21 5 0 41 38 5043
2017 Supervisor 20 29 16 17 15 2 0 51 33 1219
2017 Non-supervisor 13 24 20 15 21 7 0 40 39 5978
2014 Supervisor 21 33 16 15 12 3 0 56 28 1553
2014 Non-supervisor 14 25 19 15 20 7 0 42 37 7768
2011 Supervisor 25 34 16 13 9 4 0 60 23 1649
2011 Non-supervisor 14 25 20 15 19 7 1 42 36 8425

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 27 17 23 17 0 0 43 40 1187
2018 Non-supervisor 12 20 17 20 29 2 0 33 50 5036
2017 Supervisor 15 27 14 22 21 1 0 41 44 1219
2017 Non-supervisor 10 20 17 20 30 2 0 31 51 5975
2014 Supervisor 16 29 16 21 17 1 0 45 39 1552
2014 Non-supervisor 10 21 19 20 27 2 0 32 49 7772
2011 Supervisor 18 34 16 17 13 1 0 53 31 1645
2011 Non-supervisor 12 24 19 17 25 2 0 37 43 8427
2008 Supervisor 20 36 15 15 13 1 0 57 28 1348
2008 Non-supervisor 14 27 18 17 21 3 0 42 39 7318

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 22 19 27 23 0 0 32 49 1189
2018 Non-supervisor 8 17 18 22 31 3 0 26 55 5019
2017 Supervisor 9 22 17 26 25 1 0 31 52 1220
2017 Non-supervisor 7 16 18 23 32 5 0 25 57 5965
2014 Supervisor 8 25 19 27 22 1 0 33 49 1550
2014 Non-supervisor 7 17 18 23 30 4 0 26 55 7769
2011 Supervisor 8 32 19 25 15 1 0 41 40 1651
2011 Non-supervisor 7 22 20 22 23 5 0 31 47 8429
2008 Supervisor 7 31 18 27 16 1 0 39 43 1348
2008 Non-supervisor 8 22 19 24 22 5 0 31 48 7322

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 27 18 25 22 0 0 35 47 1188
2018 Non-supervisor 8 20 16 22 32 2 0 29 55 5038
2017 Supervisor 9 28 16 22 24 1 0 37 46 1217
2017 Non-supervisor 8 20 16 21 31 3 0 29 54 5968
2014 Supervisor 10 31 16 23 20 1 0 41 43 1551
2014 Non-supervisor 7 22 17 23 28 3 0 30 52 7767
2011 Supervisor 11 37 17 23 12 1 0 48 35 1648
2011 Non-supervisor 9 27 18 21 22 3 0 37 45 8425
2008 Supervisor 12 37 16 22 12 1 0 49 34 1347
2008 Non-supervisor 10 30 17 23 18 3 0 41 42 7323
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 41 18 17 7 0 0 57 25 1185
2018 Non-supervisor 13 35 22 17 13 1 0 49 30 5029
2017 Supervisor 16 40 17 18 9 0 0 56 27 1218
2017 Non-supervisor 15 33 21 16 14 1 0 49 30 5965
2014 Supervisor 23 43 17 12 6 0 0 66 18 1552
2014 Non-supervisor 16 37 21 12 11 2 0 55 24 7774
2011 Supervisor 28 44 13 10 4 0 0 73 14 1651
2011 Non-supervisor 21 40 18 11 8 1 0 62 20 8435

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 43 12 8 4 0 0 76 12 1188
2018 Non-supervisor 19 38 18 13 10 2 1 58 24 5034
2017 Supervisor 40 41 10 6 3 1 0 81 9 1215
2017 Non-supervisor 23 38 15 11 9 3 1 64 21 5962
2014 Supervisor 45 38 8 5 3 1 0 83 9 1551
2014 Non-supervisor 26 38 13 11 8 3 1 66 20 7763
2011 Supervisor 42 37 9 7 4 1 0 80 11 1648
2011 Non-supervisor 27 36 14 10 8 3 1 66 19 8416
2008 Supervisor 43 38 10 6 2 1 0 81 9 1346
2008 Non-supervisor 25 37 14 11 8 4 1 65 20 7316

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 43 19 9 7 0 0 64 16 1191
2018 Non-supervisor 15 32 24 14 13 1 0 48 27 5017

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 26 17 17 18 3 2 45 37 1188
2018 Non-supervisor 11 22 19 18 25 5 1 35 45 5031
2017 Supervisor 18 22 17 18 17 4 4 43 38 1216
2017 Non-supervisor 12 22 16 19 23 6 2 37 46 5965
2014 Supervisor 20 25 15 16 16 5 3 48 36 1551
2014 Non-supervisor 11 22 17 18 24 7 1 35 46 7763
2011 Supervisor 20 24 17 17 13 5 5 48 33 1645
2011 Non-supervisor 11 22 16 19 23 8 2 36 46 8438

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 30 18 23 18 0 0 41 41 1189
2018 Non-supervisor 9 20 18 21 30 2 0 30 52 5037
2017 Supervisor 9 27 17 26 20 1 0 36 47 1220
2017 Non-supervisor 8 20 16 23 30 2 0 29 54 5971
2014 Supervisor 12 30 19 21 17 0 0 42 38 1549
2014 Non-supervisor 9 20 17 22 28 3 0 30 52 7754
2011 Supervisor 13 33 18 20 14 1 0 47 35 1651
2011 Non-supervisor 10 24 18 20 24 2 0 36 45 8441
2008 Supervisor 14 38 19 18 10 0 0 53 28 1346
2008 Non-supervisor 12 28 19 20 18 2 0 41 39 7317

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 27 14 19 20 1 1 47 39 1191
2018 Non-supervisor 9 20 16 20 33 1 1 30 54 5029
2017 Supervisor 17 30 13 17 21 1 1 48 38 1219
2017 Non-supervisor 8 18 14 21 34 2 2 27 58 5971
2014 Supervisor 20 30 13 17 18 1 1 51 35 1549
2014 Non-supervisor 9 20 15 20 32 2 2 30 54 7760
2011 Supervisor 20 33 14 16 14 1 1 55 31 1654
2011 Non-supervisor 10 25 16 20 26 1 1 37 47 8433
2008 Supervisor 24 40 13 13 9 1 1 64 22 1347
2008 Non-supervisor 15 34 15 17 16 2 1 51 34 7315

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 39 22 13 8 0 0 57 21 1192
2018 Non-supervisor 8 26 26 18 19 3 0 35 39 5036
2017 Supervisor 16 38 21 15 10 1 0 54 24 1219
2017 Non-supervisor 8 23 23 20 20 5 1 33 42 5966

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 40 17 5 4 1 0 73 9 1187
2018 Non-supervisor 24 34 24 7 7 4 1 61 15 5020
2017 Supervisor 30 37 19 6 3 4 0 70 10 1219
2017 Non-supervisor 22 31 23 8 9 6 1 57 18 5967
2014 Supervisor 38 36 14 4 3 4 0 77 8 1546
2014 Non-supervisor 30 33 19 6 6 5 1 66 13 7752

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 45 14 9 3 1 0 73 12 1182
2018 Non-supervisor 21 37 20 11 9 2 0 59 20 5021
2017 Supervisor 27 43 15 9 5 1 0 71 13 1217
2017 Non-supervisor 21 36 20 11 9 3 0 59 21 5972
2014 Supervisor 35 39 14 7 3 2 0 75 11 1548
2014 Non-supervisor 26 35 18 10 8 3 0 63 18 7758
2011 Supervisor 28 41 17 7 5 2 0 71 12 1649
2011 Non-supervisor 21 35 19 10 11 3 0 59 22 8425

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 40 17 7 5 0 0 71 12 1183
2018 Non-supervisor 23 36 17 12 11 0 0 60 23 5009
2017 Supervisor 31 39 12 11 7 0 0 70 18 1219
2017 Non-supervisor 22 36 16 13 13 0 0 58 26 5974
2014 Supervisor 35 36 13 10 6 0 0 71 16 1547
2014 Non-supervisor 27 36 15 11 11 0 0 63 22 7756
2011 Supervisor 35 41 13 7 5 0 0 75 12 1638
2011 Non-supervisor 26 38 15 10 10 0 0 64 21 8412
2008 Supervisor 31 43 10 10 6 0 0 74 16 1347
2008 Non-supervisor 25 37 15 11 11 0 0 62 23 7323

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 30 22 17 12 0 0 49 29 1183
2018 Non-supervisor 15 26 22 18 19 0 0 41 37 5009
2017 Supervisor 17 27 19 19 17 1 0 44 37 1219
2017 Non-supervisor 15 26 20 18 21 1 0 41 39 5964
2014 Supervisor 20 31 18 18 12 1 0 52 30 1547
2014 Non-supervisor 16 31 19 17 17 1 0 47 34 7757
2011 Supervisor 26 37 18 11 8 1 0 63 19 1651
2011 Non-supervisor 19 33 21 14 11 1 0 53 26 8436

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 31 21 18 11 0 0 50 29 1182
2018 Non-supervisor 14 28 20 19 19 0 0 42 38 4992
2017 Supervisor 17 30 16 21 15 1 0 47 36 1217
2017 Non-supervisor 14 27 19 20 21 0 0 41 40 5966
2014 Supervisor 19 33 17 19 12 0 0 53 31 1547
2014 Non-supervisor 15 31 18 18 18 0 0 45 36 7756
2011 Supervisor 25 39 15 13 8 0 0 65 21 1650
2011 Non-supervisor 17 35 19 16 13 0 0 52 29 8417
2008 Supervisor 25 43 13 12 6 0 0 68 19 1349
2008 Non-supervisor 19 37 17 15 12 0 0 56 27 7321

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 25 18 19 12 1 0 50 31 1187
2018 Non-supervisor 17 22 21 18 19 3 0 40 38 5016
2017 Supervisor 21 26 18 15 17 2 0 48 33 1219
2017 Non-supervisor 16 22 18 17 22 5 0 40 41 5964
2014 Supervisor 25 26 16 17 13 3 0 52 31 1547
2014 Non-supervisor 18 23 20 17 18 4 0 44 36 7759
2011 Supervisor 31 28 17 12 9 3 1 61 22 1650
2011 Non-supervisor 21 26 18 15 14 5 0 50 31 8436
2008 Supervisor 31 32 16 11 7 3 0 65 19 1346
2008 Non-supervisor 21 29 18 15 11 5 1 53 28 7319
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 31 36 33 1194
2018 Non-supervisor 28 35 37 5046
2017 Supervisor 35 34 30 1218
2017 Non-supervisor 28 34 38 5970
2014 Supervisor 33 34 33 1546
2014 Non-supervisor 27 37 37 7755
2011 Supervisor 33 37 29 1655
2011 Non-supervisor 29 38 33 8450

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 21 30 40 4 1 3 382
2018 Non-supervisor 17 31 34 7 7 5 1436
2017 Supervisor 21 28 39 6 1 5 441
2017 Non-supervisor 15 24 38 10 7 6 1662
2014 Supervisor 17 34 37 4 9999 7 518
2014 Non-supervisor 12 38 31 10 9999 9 2095
2011 Supervisor 23 43 28 3 9999 3 554
2011 Non-supervisor 15 42 28 8 9999 7 2436
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 20 80 1197
2018 Non-supervisor 23 77 5035

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 44 224
2018 Non-supervisor 55 1131

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 55 224
2018 Non-supervisor 70 1131

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 224
2018 Non-supervisor 3 1131

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 2 224
2018 Non-supervisor 5 1131

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Supervisor 3 224
2018 Non-supervisor 4 1131

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 224
2018 Non-supervisor 21 1131

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 3 224
2018 Non-supervisor 3 1131

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 46 226
2018 Non-supervisor 41 1130

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 226
2018 Non-supervisor 40 1130

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 52 226
2018 Non-supervisor 50 1130

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 226
2018 Non-supervisor 43 1130

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 36 226
2018 Non-supervisor 35 1130

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 46 226
2018 Non-supervisor 57 1130

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 49 226
2018 Non-supervisor 39 1130

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 226
2018 Non-supervisor 12 1130

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 226
2018 Non-supervisor 12 1130

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 53 226
2018 Non-supervisor 57 1130

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 226
2018 Non-supervisor 29 1130

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 226
2018 Non-supervisor 15 1130

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 63 226
2018 Non-supervisor 48 1135

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 29 226
2018 Non-supervisor 27 1135

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 226
2018 Non-supervisor 5 1135

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 226
2018 Non-supervisor 26 1135

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 226
2018 Non-supervisor 9 1135

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 226
2018 Non-supervisor 13 1135

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 226
2018 Non-supervisor 15 1135

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 226
2018 Non-supervisor 11 1135

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 22 226
2018 Non-supervisor 29 1135

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 211
2018 Non-supervisor 9 990

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 211
2018 Non-supervisor 14 990

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 211
2018 Non-supervisor 10 990

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 211
2018 Non-supervisor 5 990

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 211
2018 Non-supervisor 7 990

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 211
2018 Non-supervisor 8 990

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 211
2018 Non-supervisor 7 990

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 211
2018 Non-supervisor 12 990

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 211
2018 Non-supervisor 9 990

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 211
2018 Non-supervisor 38 990

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 211
2018 Non-supervisor 9 990

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 211
2018 Non-supervisor 50 990

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 2 211
2018 Non-supervisor 2 990

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 62 211
2018 Non-supervisor 64 990

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 211
2018 Non-supervisor 4 990

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 211
2018 Non-supervisor 12 990

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 24 22 16 14 9 2 43 33 1189
2018 Non-supervisor 9 15 24 12 19 16 4 30 39 5026
2017 Supervisor 16 25 20 12 13 11 3 48 29 1219
2017 Non-supervisor 9 14 23 11 18 20 6 31 38 5979
2014 Supervisor 19 25 21 9 9 14 3 53 22 1546
2014 Non-supervisor 9 14 23 10 14 23 7 33 34 7748

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 35 19 13 8 3 0 59 22 1191
2018 Non-supervisor 15 26 23 13 16 6 1 44 31 5026
2017 Supervisor 22 32 20 12 10 4 0 57 22 1219
2017 Non-supervisor 14 25 23 12 15 9 1 44 31 5968
2014 Supervisor 25 33 20 8 7 6 1 62 16 1546
2014 Non-supervisor 14 25 24 11 12 13 2 45 27 7748
2011 Supervisor 30 41 16 7 3 3 0 73 11 1647
2011 Non-supervisor 21 35 20 10 8 6 0 59 20 8437
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 12 88 1193
2018 Non-supervisor 15 85 5022

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 23 131
2018 Non-supervisor 38 717

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 77 131
2018 Non-supervisor 80 717

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 131
2018 Non-supervisor 2 717

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 131
2018 Non-supervisor 5 717

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 131
2018 Non-supervisor 15 717

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 131
2018 Non-supervisor 8 717

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 130
2018 Non-supervisor 24 714

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 130
2018 Non-supervisor 18 714

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 130
2018 Non-supervisor 17 714

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 130
2018 Non-supervisor 21 714

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Supervisor 46 130
2018 Non-supervisor 36 714

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 130
2018 Non-supervisor 4 714

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 130
2018 Non-supervisor 11 714

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 130
2018 Non-supervisor 25 714

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 130
2018 Non-supervisor 21 714

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 130
2018 Non-supervisor 15 714

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 131
2018 Non-supervisor 31 716

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 131
2018 Non-supervisor 17 716

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 131
2018 Non-supervisor 4 716

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 131
2018 Non-supervisor 24 716

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 131
2018 Non-supervisor 11 716

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 131
2018 Non-supervisor 9 716

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 131
2018 Non-supervisor 8 716

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 56 131
2018 Non-supervisor 47 716

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 121
2018 Non-supervisor 10 640

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 121
2018 Non-supervisor 4 640

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 121
2018 Non-supervisor 10 640

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 121
2018 Non-supervisor 9 640

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 29 121
2018 Non-supervisor 30 640

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 121
2018 Non-supervisor 10 640

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 47 121
2018 Non-supervisor 45 640

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 69 121
2018 Non-supervisor 69 640

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 121
2018 Non-supervisor 5 640

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 121
2018 Non-supervisor 13 640

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 25 28 6 8 14 3 51 16 1190
2018 Non-supervisor 10 16 30 8 11 21 4 35 26 5014
2017 Supervisor 19 23 25 5 5 18 5 56 13 1221
2017 Non-supervisor 10 16 26 6 10 25 6 38 24 5978
2014 Supervisor 21 24 22 5 4 20 4 60 11 1546
2014 Non-supervisor 10 15 26 6 8 29 6 39 22 7741

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 33 22 8 7 5 1 61 15 1191
2018 Non-supervisor 16 27 27 9 11 9 1 48 23 5007
2017 Supervisor 27 32 21 6 5 7 1 65 12 1216
2017 Non-supervisor 17 27 24 8 10 13 2 52 20 5966
2014 Supervisor 29 32 19 5 4 10 1 69 10 1544
2014 Non-supervisor 16 25 24 7 8 17 2 51 19 7736
2011 Supervisor 37 41 12 4 2 4 0 82 6 1646
2011 Non-supervisor 25 36 19 7 5 8 0 66 14 8407
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 27 19 12 15 0 1 53 27 1194
2018 Non-supervisor 24 26 21 13 16 0 1 50 29 5019
2017 Supervisor 29 27 18 12 11 0 1 57 24 1216
2017 Non-supervisor 24 27 20 12 15 0 2 52 27 5958

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 20 27 24 21 0 0 28 44 1193
2018 Non-supervisor 19 29 26 15 11 0 1 48 26 5014
2017 Supervisor 8 19 26 24 23 0 0 27 47 1220
2017 Non-supervisor 20 27 25 15 12 0 1 48 27 5966

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 24 27 21 16 0 0 35 38 1192
2018 Non-supervisor 27 30 21 10 8 0 3 59 19 4959
2017 Supervisor 10 25 26 22 17 0 0 35 39 1213
2017 Non-supervisor 29 27 20 10 8 1 5 59 20 5952

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 12 24 25 33 0 0 17 58 1185
2018 Non-supervisor 13 17 22 19 27 0 1 31 47 5008
2017 Supervisor 4 12 21 27 36 0 0 16 63 1220
2017 Non-supervisor 13 17 20 20 28 1 1 31 49 5956

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 29 21 12 9 0 2 58 21 1191
2018 Non-supervisor 42 24 15 6 6 0 6 71 13 5002
2017 Supervisor 26 26 23 12 9 0 4 55 22 1215
2017 Non-supervisor 40 23 15 6 6 1 9 70 13 5958

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 25 26 17 16 0 0 40 33 1193
2018 Non-supervisor 22 24 22 14 17 0 1 47 31 4999
2017 Supervisor 16 26 28 16 13 0 0 42 29 1208
2017 Non-supervisor 21 26 23 15 14 0 1 48 29 5941

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 33 29 16 8 0 0 46 25 1189
2018 Non-supervisor 18 30 25 14 10 1 1 49 25 5013
2017 Supervisor 14 30 27 18 11 0 0 44 29 1211
2017 Non-supervisor 19 27 24 16 12 1 2 47 28 5939

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 25 29 21 16 0 0 33 38 1188
2018 Non-supervisor 16 27 25 17 13 1 1 43 31 5013
2017 Supervisor 8 23 26 24 19 0 0 31 43 1209
2017 Non-supervisor 17 26 23 17 14 1 2 44 32 5940

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 29 27 16 12 0 0 45 29 1185
2018 Non-supervisor 20 26 23 16 13 0 1 47 29 5009
2017 Supervisor 17 27 24 18 13 0 1 45 31 1211
2017 Non-supervisor 21 27 22 15 13 1 2 49 29 5947

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 26 24 19 15 0 0 41 34 1184
2018 Non-supervisor 23 29 22 14 11 0 1 53 24 4988
2017 Supervisor 17 24 26 17 15 0 0 42 32 1209
2017 Non-supervisor 24 29 21 13 9 1 2 55 23 5933

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 28 16 7 5 0 1 72 11 1178
2018 Non-supervisor 41 26 16 9 7 0 2 67 16 4990
2017 Supervisor 49 26 13 6 4 0 1 77 10 1221
2017 Non-supervisor 41 26 17 9 6 0 2 68 15 5970

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 18 9 3 4 0 3 83 8 1185
2018 Non-supervisor 55 18 10 5 6 1 5 77 12 4990

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 21 9 5 7 0 2 78 12 1188
2018 Non-supervisor 53 18 11 7 8 1 3 73 15 5006
2017 Supervisor 63 17 9 4 5 0 2 81 9 1218
2017 Non-supervisor 57 18 9 6 6 1 3 78 13 5962

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 33 14 5 4 0 0 77 9 1184
2018 Non-supervisor 43 32 14 6 4 0 1 75 10 5012
2017 Supervisor 44 32 12 6 4 0 1 77 10 1221
2017 Non-supervisor 45 31 13 6 4 1 2 77 10 5966

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 26 14 8 6 0 0 72 14 1182
2018 Non-supervisor 39 24 16 10 10 0 1 64 20 4990
2017 Supervisor 50 23 11 8 6 0 1 74 14 1221
2017 Non-supervisor 45 23 13 9 8 1 2 70 17 5961

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 35 20 9 6 0 0 66 15 1178
2018 Non-supervisor 53 7 3 1 1 0 36 93 2 4961
2017 Supervisor 34 31 19 9 5 0 1 66 15 1218
2017 Non-supervisor 51 8 3 1 1 1 35 93 3 5960

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 28 9 2 1 0 1 87 4 1175
2018 Non-supervisor 52 24 12 4 3 0 5 80 7 4979
2017 Supervisor 63 24 7 3 1 0 2 89 3 1208
2017 Non-supervisor 53 23 10 4 3 1 7 82 7 5936

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 77 15 4 2 2 0 1 93 3 1186
2018 Non-supervisor 65 17 7 3 4 0 4 86 7 4999
2017 Supervisor 75 15 4 2 2 0 2 92 4 1219
2017 Non-supervisor 60 20 7 4 4 1 5 85 8 5969

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 27 14 4 2 0 0 80 6 1182
2018 Non-supervisor 44 30 15 5 3 0 2 76 8 4998
2017 Supervisor 54 29 11 3 2 0 1 84 5 1217
2017 Non-supervisor 46 31 13 5 3 0 3 79 8 5960

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 22 40 22 9 0 0 28 31 1194
2018 Non-supervisor 11 30 37 15 7 0 0 41 22 5043
2017 Supervisor 5 19 41 23 12 0 0 24 35 1221
2017 Non-supervisor 10 28 38 15 8 0 0 38 24 5977

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 26 39 13 5 0 0 18 44 1175
2018 Non-supervisor 12 22 39 19 8 0 0 27 34 4978
2017 Supervisor 15 30 39 13 4 0 0 16 45 1217
2017 Non-supervisor 11 22 38 19 9 0 0 28 33 5963

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 45 12 8 4 0 0 77 12 1188
2018 Non-supervisor 20 40 19 11 8 2 0 61 19 5022
2017 Supervisor 24 46 15 9 5 1 0 71 14 1217
2017 Non-supervisor 18 39 18 11 11 3 0 59 22 5972

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 32 18 20 14 0 0 48 34 1190
2018 Non-supervisor 12 28 18 19 21 1 0 41 41 5023
2017 Supervisor 10 32 19 21 18 0 0 42 39 1219
2017 Non-supervisor 9 28 18 20 22 2 0 38 44 5968
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 28 16 10 10 1 1 35 65 1196
2018 Non-supervisor 35 28 17 8 8 3 1 36 64 5036
2017 Supervisor 37 29 16 7 7 5 0 39 61 1219
2017 Non-supervisor 37 27 16 7 6 7 1 40 60 5979

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 750
2018 Non-supervisor 20 3087
2017 Supervisor 13 704
2017 Non-supervisor 20 3270

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 750
2018 Non-supervisor 30 3087
2017 Supervisor 24 704
2017 Non-supervisor 29 3270

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 750
2018 Non-supervisor 27 3087
2017 Supervisor 18 704
2017 Non-supervisor 23 3270

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 71 750
2018 Non-supervisor 48 3087
2017 Supervisor 74 704
2017 Non-supervisor 50 3270

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 750
2018 Non-supervisor 7 3087
2017 Supervisor 4 704
2017 Non-supervisor 6 3270

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 750
2018 Non-supervisor 28 3087

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 750
2018 Non-supervisor 26 3087
2017 Supervisor 24 704
2017 Non-supervisor 30 3270

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 6 45 20 8 4 16 715
2018 Non-supervisor 8 50 17 10 4 12 2853
2017 Supervisor 9 57 14 7 3 9 697
2017 Non-supervisor 10 58 15 7 3 7 3167

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 34 66 750
2018 Non-supervisor 45 55 3044

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 24 13 18 28 1 5 37 49 751
2018 Non-supervisor 9 21 19 17 25 2 7 34 46 3066
2017 Supervisor 11 23 17 14 26 2 8 38 43 707
2017 Non-supervisor 9 21 19 16 23 2 10 34 45 3305

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 13 15 15 29 4 19 25 56 751
2018 Non-supervisor 6 16 18 15 28 3 14 27 51 3064
2017 Supervisor 5 12 16 11 27 4 25 24 54 704
2017 Non-supervisor 5 15 19 14 25 4 18 26 50 3299

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 13 10 9 9 1 6 70 19 1185
2018 Non-supervisor 47 14 11 8 10 2 9 68 20 5010
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