2018 Public Service Employee Survey Results for Infrastructure Canada by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 48 11 18 3 2 0 67 21 182
2018 First official language - French 31 40 14 10 5 0 0 71 16 131
2017 First official language - English 33 33 12 13 8 0 1 67 21 176
2017 First official language - French 34 34 14 15 2 0 1 68 17 136
2014 First official language - English 39 43 8 8 2 0 0 83 9 165
2014 First official language - French 34 36 15 7 4 1 2 73 12 134
2011 First official language - English 31 42 16 8 2 0 1 74 10 171
2011 First official language - French 38 44 11 4 2 1 2 84 5 133
2008 First official language - English 27 40 10 12 8 1 3 69 21 105
2008 First official language - French 35 35 18 7 2 0 2 72 10 94

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 41 40 9 6 4 0 0 81 11 182
2018 First official language - French 39 38 15 5 4 0 0 76 9 130
2017 First official language - English 33 42 10 11 4 0 0 75 15 175
2017 First official language - French 40 47 6 3 3 0 0 87 7 137
2014 First official language - English 37 38 14 5 6 0 0 75 11 165
2014 First official language - French 33 40 15 7 5 0 0 73 12 134
2011 First official language - English 30 44 9 10 6 0 0 75 16 171
2011 First official language - French 35 47 8 8 2 0 0 82 10 133
2008 First official language - English 30 42 14 10 4 0 0 71 14 105
2008 First official language - French 32 39 15 11 3 0 0 71 14 94

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 41 7 5 2 0 0 86 7 180
2018 First official language - French 44 41 8 6 1 0 0 85 6 130
2017 First official language - English 42 39 7 11 2 0 0 81 12 174
2017 First official language - French 48 39 4 4 4 0 0 88 8 137
2014 First official language - English 45 36 9 7 3 0 0 81 10 165
2014 First official language - French 39 44 5 8 5 0 0 82 13 133
2011 First official language - English 34 44 11 6 6 0 0 78 11 171
2011 First official language - French 37 43 10 4 4 1 0 81 8 133
2008 First official language - English 31 50 8 5 6 0 0 82 10 105
2008 First official language - French 43 41 10 4 2 0 0 84 6 94

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 36 8 15 4 0 0 73 19 181
2018 First official language - French 38 31 16 9 4 1 1 70 14 130
2017 First official language - English 41 33 6 14 6 0 0 74 20 175
2017 First official language - French 38 33 13 12 3 0 0 71 16 137
2014 First official language - English 43 33 9 9 4 1 0 77 13 164
2014 First official language - French 39 35 7 11 7 0 0 74 18 134
2011 First official language - English 49 36 6 7 3 0 0 85 9 170
2011 First official language - French 45 34 10 8 2 1 0 79 10 133

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 39 9 11 6 0 0 75 17 179
2018 First official language - French 35 41 11 6 7 0 0 76 13 130
2017 First official language - English 32 41 14 8 4 0 0 74 12 176
2017 First official language - French 37 46 5 4 7 0 0 83 12 137
2014 First official language - English 31 47 9 7 6 0 0 78 13 165
2014 First official language - French 30 43 13 7 7 0 0 74 14 134
2011 First official language - English 35 41 10 9 5 1 0 77 13 170
2011 First official language - French 30 45 14 5 5 1 0 75 10 133
2008 First official language - English 21 47 10 12 10 0 0 68 23 105
2008 First official language - French 28 48 12 10 3 0 0 76 13 94

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 36 13 12 5 2 0 69 18 181
2018 First official language - French 34 33 15 12 6 0 0 67 18 131
2017 First official language - English 31 32 14 12 10 0 1 64 22 176
2017 First official language - French 26 40 14 13 7 0 1 66 20 137
2014 First official language - English 33 41 12 7 6 1 0 74 13 165
2014 First official language - French 31 38 17 8 6 0 0 69 14 133
2011 First official language - English 36 34 14 11 5 0 0 70 16 171
2011 First official language - French 31 36 16 12 4 1 0 67 16 133

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 40 13 14 7 0 0 65 21 181
2018 First official language - French 25 45 11 12 7 0 0 70 19 131
2017 First official language - English 24 39 14 17 6 0 0 63 23 176
2017 First official language - French 25 43 13 14 4 0 0 68 18 137

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 38 6 3 1 0 0 89 4 180
2018 First official language - French 50 39 4 4 1 1 1 91 6 131
2017 First official language - English 47 42 4 4 2 0 1 90 6 176
2017 First official language - French 47 35 10 5 2 0 0 82 8 136
2014 First official language - English 55 31 10 3 2 0 0 86 5 165
2014 First official language - French 39 44 13 2 1 1 0 83 4 134
2011 First official language - English 51 38 4 4 2 1 0 90 6 171
2011 First official language - French 40 45 9 2 3 1 0 86 5 133
2008 First official language - English 44 34 7 7 9 0 0 78 15 105
2008 First official language - French 49 30 12 6 3 0 0 79 10 94

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 37 7 15 7 1 0 70 22 181
2018 First official language - French 37 33 15 11 4 0 0 70 14 131
2017 First official language - English 32 39 10 8 11 0 0 71 19 175
2017 First official language - French 29 41 15 10 6 0 0 70 16 137

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 35 11 3 4 1 0 82 7 180
2018 First official language - French 52 32 9 5 2 0 0 84 7 130
2017 First official language - English 50 39 6 5 1 0 0 89 5 176
2017 First official language - French 45 41 7 3 3 0 0 87 6 136
2014 First official language - English 59 28 9 2 2 0 0 87 5 165
2014 First official language - French 55 31 12 1 1 0 0 86 3 134
2011 First official language - English 50 40 6 2 2 0 0 90 3 171
2011 First official language - French 55 35 6 2 2 0 0 90 4 133

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 37 8 14 7 1 0 71 21 180
2018 First official language - French 37 34 17 9 3 0 0 71 12 130
2017 First official language - English 37 38 11 10 4 0 0 75 14 176
2017 First official language - French 36 40 12 6 5 1 0 77 11 136
2014 First official language - English 36 41 11 8 3 2 0 79 11 165
2014 First official language - French 27 45 12 10 5 0 0 73 15 134
2011 First official language - English 36 43 9 6 6 0 1 79 11 171
2011 First official language - French 41 37 11 9 2 0 0 78 11 133

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 33 15 12 7 1 0 65 19 180
2018 First official language - French 40 25 20 9 6 0 0 65 15 130
2017 First official language - English 40 36 10 9 5 0 0 76 15 176
2017 First official language - French 33 38 16 8 5 0 0 71 13 136
2014 First official language - English 39 37 11 9 3 1 0 76 12 165
2014 First official language - French 32 44 12 6 6 0 0 76 12 134

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 27 22 13 7 2 0 57 21 181
2018 First official language - French 34 34 21 6 4 0 1 68 11 130
2017 First official language - English 40 30 12 12 5 0 0 71 17 176
2017 First official language - French 32 43 12 6 6 0 0 75 12 136
2014 First official language - English 43 40 7 7 2 0 0 83 10 165
2014 First official language - French 36 41 17 2 3 1 0 78 5 133
2011 First official language - English 42 38 13 5 2 1 0 80 7 171
2011 First official language - French 41 41 8 3 5 1 1 84 8 133

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 34 12 10 5 0 0 72 16 181
2018 First official language - French 38 38 12 8 4 0 0 76 12 131
2017 First official language - English 35 39 16 8 3 0 0 74 10 176
2017 First official language - French 38 40 7 8 5 1 0 79 13 135
2014 First official language - English 42 39 10 6 3 0 0 81 9 165
2014 First official language - French 33 45 14 3 5 0 0 78 8 134
2011 First official language - English 47 37 7 6 2 0 1 84 9 170
2011 First official language - French 37 47 11 2 2 1 0 84 5 133
2008 First official language - English 32 46 6 7 10 0 0 78 16 105
2008 First official language - French 37 36 18 6 2 0 0 73 9 94

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 26 26 10 13 0 0 51 23 182
2018 First official language - French 25 29 19 15 11 0 0 54 26 132
2017 First official language - English 29 33 23 8 7 0 0 62 15 176
2017 First official language - French 26 38 20 10 5 1 0 64 15 137
2014 First official language - English 43 25 16 11 5 0 1 69 15 165
2014 First official language - French 32 35 17 7 8 0 0 67 15 134
2011 First official language - English 35 39 15 8 3 0 0 74 11 171
2011 First official language - French 33 40 18 5 3 1 0 74 8 131
2008 First official language - English 35 31 14 11 7 0 1 67 18 105
2008 First official language - French 31 45 12 11 2 0 0 76 13 94

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 35 32 15 4 1 1 19 48 181
2018 First official language - French 15 29 33 16 6 0 1 22 45 129
2017 First official language - English 16 17 40 17 4 1 4 22 35 175
2017 First official language - French 11 31 32 16 6 1 3 23 44 137
2014 First official language - English 12 13 47 17 8 2 1 26 26 165
2014 First official language - French 10 28 33 21 7 0 2 28 38 134
2011 First official language - English 7 16 46 20 9 1 2 29 24 171
2011 First official language - French 8 26 39 17 9 0 1 26 34 131
2008 First official language - English 17 24 34 16 5 0 4 22 43 105
2008 First official language - French 15 23 41 12 4 1 3 17 40 94

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 29 24 12 9 4 2 22 52 182
2018 First official language - French 14 37 25 15 7 1 1 22 53 129
2017 First official language - English 17 24 27 17 9 2 4 28 44 176
2017 First official language - French 8 29 30 13 13 3 5 28 39 136
2014 First official language - English 9 13 38 20 15 3 2 37 23 165
2014 First official language - French 7 21 30 25 14 1 2 41 28 134
2011 First official language - English 3 13 25 34 21 2 2 57 17 171
2011 First official language - French 4 12 34 23 17 7 4 44 18 132
2008 First official language - English 10 25 27 19 18 0 2 38 35 105
2008 First official language - French 11 24 32 19 10 2 2 30 37 94

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 21 35 22 6 3 2 29 35 181
2018 First official language - French 13 24 35 13 12 3 0 25 38 129
2017 First official language - English 15 20 35 20 5 1 5 26 37 175
2017 First official language - French 10 26 30 22 10 0 2 33 37 137
2014 First official language - English 17 25 35 13 7 2 2 21 43 165
2014 First official language - French 15 36 31 10 8 0 0 18 50 134
2011 First official language - English 7 18 34 28 9 1 2 38 26 171
2011 First official language - French 11 19 28 24 13 2 2 39 32 132
2008 First official language - English 10 18 38 19 10 1 4 31 29 105
2008 First official language - French 20 14 32 19 4 4 5 26 38 93

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 25 35 17 5 2 0 22 43 180
2018 First official language - French 18 31 31 11 7 0 1 18 50 129
2017 First official language - English 13 28 23 18 14 0 4 34 42 170
2017 First official language - French 10 28 36 17 7 0 2 24 39 137
2014 First official language - English 9 20 35 24 10 2 1 34 30 163
2014 First official language - French 11 22 36 23 7 0 1 30 34 133
2011 First official language - English 5 9 45 30 8 1 2 39 14 170
2011 First official language - French 5 16 44 20 12 2 1 33 22 132
2008 First official language - English 6 27 34 25 6 1 2 31 33 105
2008 First official language - French 11 17 34 24 11 1 2 36 29 94

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 25 27 13 6 2 2 20 52 181
2018 First official language - French 14 32 27 15 6 2 3 22 49 129
2017 First official language - English 24 19 21 21 7 1 7 30 47 175
2017 First official language - French 14 27 33 12 9 1 3 22 43 136
2014 First official language - English 10 23 30 22 11 2 1 34 34 164
2014 First official language - French 19 21 28 19 9 1 3 30 41 134
2011 First official language - English 6 14 37 29 12 2 1 41 20 171
2011 First official language - French 9 19 29 21 15 2 5 39 30 133
2008 First official language - English 16 18 32 17 10 2 5 29 37 104
2008 First official language - French 9 21 30 24 12 2 2 38 31 94

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 30 19 8 3 1 4 12 67 179
2018 First official language - French 28 29 25 8 4 3 2 13 60 129
2017 First official language - English 27 23 23 11 7 2 6 19 55 174
2017 First official language - French 29 34 19 8 7 1 3 15 65 137
2014 First official language - English 7 15 32 25 14 3 4 42 24 164
2014 First official language - French 8 22 28 21 14 2 4 38 32 134
2011 First official language - English 6 12 30 28 17 2 5 48 19 171
2011 First official language - French 6 20 21 30 17 3 4 50 28 132
2008 First official language - English 15 29 27 19 6 1 4 26 46 105
2008 First official language - French 20 33 21 17 4 1 3 22 56 94

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 26 37 20 3 2 2 24 38 181
2018 First official language - French 12 33 25 15 11 3 1 27 47 129
2017 First official language - English 16 19 32 20 4 2 6 27 38 175
2017 First official language - French 8 25 38 18 7 2 1 26 35 136
2014 First official language - English 17 20 30 18 11 2 1 30 39 165
2014 First official language - French 12 17 46 15 7 2 1 23 30 134
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 29 19 12 5 7 6 58 20 181
2018 First official language - French 30 38 9 7 4 6 7 78 13 132
2017 First official language - English 32 22 17 10 7 7 5 61 19 175
2017 First official language - French 30 29 13 8 4 6 9 70 15 137
2014 First official language - English 42 24 11 11 4 2 5 71 16 165
2014 First official language - French 29 31 14 10 6 5 5 67 17 134

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 27 10 11 4 1 0 74 16 181
2018 First official language - French 54 28 6 7 4 1 1 83 11 131
2017 First official language - English 50 31 8 9 2 2 0 82 10 176
2017 First official language - French 47 36 9 5 3 0 0 83 8 137
2014 First official language - English 50 27 10 7 5 0 1 78 12 165
2014 First official language - French 42 35 9 10 3 1 1 78 13 134

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 14 21 16 17 10 17 5 45 34 180
2018 First official language - French 17 29 14 12 5 17 7 61 21 132
2017 First official language - English 14 21 18 14 10 21 2 46 32 176
2017 First official language - French 14 25 22 7 4 21 6 54 16 137
2014 First official language - English 17 25 21 15 7 12 3 49 26 165
2014 First official language - French 15 24 19 12 9 17 5 49 27 135

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 53 32 7 6 2 0 0 85 8 179
2018 First official language - French 58 30 3 7 2 0 0 88 9 131
2017 First official language - English 49 32 8 9 2 0 0 81 11 175
2017 First official language - French 51 39 4 4 2 0 0 90 6 137
2014 First official language - English 57 28 7 6 2 0 0 85 8 165
2014 First official language - French 45 41 7 4 2 0 1 87 6 135

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 35 8 5 3 1 0 84 8 180
2018 First official language - French 46 36 9 6 3 0 0 81 9 132
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 28 10 11 9 1 1 70 20 182
2018 First official language - French 41 32 12 11 4 1 0 73 15 131
2017 First official language - English 44 32 8 9 6 1 0 76 16 176
2017 First official language - French 34 42 10 5 7 1 1 77 13 137
2014 First official language - English 46 34 10 6 3 1 1 81 9 165
2014 First official language - French 37 38 13 6 3 2 0 77 10 135
2011 First official language - English 39 32 10 10 7 1 0 72 17 171
2011 First official language - French 34 39 10 8 7 1 1 75 15 133
2008 First official language - English 37 36 7 9 10 1 0 74 19 105
2008 First official language - French 41 29 15 7 6 1 0 71 14 94

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 52 24 10 4 8 2 1 77 12 182
2018 First official language - French 43 39 7 4 4 2 0 84 8 129
2017 First official language - English 54 25 8 6 4 3 0 82 10 176
2017 First official language - French 47 27 14 4 5 2 1 76 9 137
2014 First official language - English 59 20 8 4 4 4 1 84 8 165
2014 First official language - French 46 31 12 3 5 2 0 79 8 135
2011 First official language - English 48 28 9 6 8 1 1 77 14 171
2011 First official language - French 40 30 14 8 7 2 0 71 14 133
2008 First official language - English 43 29 5 10 10 5 0 75 20 105
2008 First official language - French 41 27 15 9 4 4 0 71 13 94

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 31 9 7 6 1 1 78 13 181
2018 First official language - French 44 31 11 8 5 1 1 76 13 130
2017 First official language - English 51 29 10 7 4 0 0 80 10 176
2017 First official language - French 49 30 7 7 5 1 1 81 12 136
2014 First official language - English 57 24 9 5 4 1 1 82 10 165
2014 First official language - French 46 34 9 6 4 1 0 81 10 135
2011 First official language - English 42 28 7 13 9 1 0 71 22 171
2011 First official language - French 32 44 8 9 6 1 0 77 15 133
2008 First official language - English 42 26 6 12 12 2 0 69 25 105
2008 First official language - French 47 30 7 10 5 1 0 77 15 94

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 59 21 7 6 7 0 1 80 13 180
2018 First official language - French 56 23 11 4 4 2 1 81 9 130
2017 First official language - English 64 19 8 3 2 3 0 87 5 176
2017 First official language - French 54 26 8 3 6 2 1 82 9 137

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 50 24 8 7 9 1 1 75 17 182
2018 First official language - French 50 26 10 6 7 2 0 77 13 131
2017 First official language - English 57 21 9 8 5 0 0 78 13 176
2017 First official language - French 51 26 10 6 6 1 1 78 12 137
2014 First official language - English 55 28 8 6 3 0 1 83 9 165
2014 First official language - French 49 29 13 2 6 1 0 79 8 135
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 23 18 13 1 3 8 63 16 60
2018 First official language - French 26 37 20 2 4 0 11 71 7 45
2017 First official language - English 16 46 10 11 7 4 7 69 20 57
2017 First official language - French 13 42 8 5 0 9 24 81 7 38
2014 First official language - English 24 41 11 10 4 5 5 73 15 54
2014 First official language - French 36 24 16 7 7 2 8 67 15 44

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 34 17 9 2 5 0 71 12 180
2018 First official language - French 33 32 12 13 4 6 0 69 18 131
2017 First official language - English 29 35 15 10 7 3 0 67 18 176
2017 First official language - French 33 38 17 7 3 2 1 73 10 137
2014 First official language - English 30 39 13 7 5 5 1 74 13 165
2014 First official language - French 24 38 16 9 5 8 0 67 15 135
2011 First official language - English 27 35 16 10 6 6 0 65 18 170
2011 First official language - French 19 42 15 10 10 4 1 64 21 132

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 27 18 16 6 3 0 59 22 180
2018 First official language - French 30 33 18 14 4 1 0 64 18 131
2017 First official language - English 28 28 15 14 12 2 1 58 26 176
2017 First official language - French 29 39 17 11 3 1 1 68 14 137
2014 First official language - English 29 37 15 11 7 1 1 66 18 164
2014 First official language - French 23 39 22 10 4 3 0 63 14 135
2011 First official language - English 36 33 12 12 4 3 0 71 16 171
2011 First official language - French 20 44 17 9 7 1 1 66 16 133
2008 First official language - English 30 30 15 13 7 5 0 63 21 105
2008 First official language - French 26 43 13 12 7 0 0 68 19 94

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 28 22 17 9 3 0 51 27 177
2018 First official language - French 23 33 23 14 6 2 0 57 20 131
2017 First official language - English 22 28 18 19 11 2 1 51 30 176
2017 First official language - French 21 38 25 10 5 1 1 60 15 137
2014 First official language - English 18 41 14 17 9 1 1 60 26 165
2014 First official language - French 19 41 21 12 2 5 0 63 15 135
2011 First official language - English 31 37 14 10 3 5 0 71 14 171
2011 First official language - French 20 46 22 6 2 4 0 69 9 133
2008 First official language - English 21 38 10 17 9 5 0 62 27 105
2008 First official language - French 12 43 22 12 7 4 0 57 20 94

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 39 14 18 10 1 0 58 28 180
2018 First official language - French 20 40 15 17 7 1 0 60 25 131
2017 First official language - English 22 36 19 15 6 2 0 59 22 176
2017 First official language - French 27 42 20 7 3 1 1 70 10 137
2014 First official language - English 22 33 14 16 10 4 1 58 28 164
2014 First official language - French 20 34 23 18 4 2 0 55 22 135
2011 First official language - English 23 38 12 18 7 2 0 62 25 171
2011 First official language - French 21 42 18 9 7 2 0 65 17 133
2008 First official language - English 18 27 11 24 18 2 0 46 43 105
2008 First official language - French 21 43 16 14 6 0 0 64 20 94
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 49 10 14 1 1 0 75 16 180
2018 First official language - French 33 40 19 6 1 1 0 74 7 131
2017 First official language - English 30 47 11 9 2 1 0 78 11 175
2017 First official language - French 33 47 13 5 1 0 1 81 6 137
2014 First official language - English 32 41 12 10 3 1 1 74 14 165
2014 First official language - French 29 45 15 5 3 3 0 76 8 135
2011 First official language - English 36 45 8 6 2 2 0 83 9 169
2011 First official language - French 29 48 11 5 1 5 0 81 7 133

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 30 13 22 5 3 1 59 28 182
2018 First official language - French 28 40 9 15 6 3 1 70 21 131
2017 First official language - English 32 25 13 16 9 2 2 60 26 176
2017 First official language - French 30 42 7 13 2 3 2 76 16 137
2014 First official language - English 41 34 10 5 6 3 1 78 11 165
2014 First official language - French 33 41 9 7 5 3 1 78 12 135
2011 First official language - English 37 32 8 8 5 7 3 78 14 169
2011 First official language - French 34 31 10 12 7 4 1 69 20 133
2008 First official language - English 38 23 15 12 6 6 1 65 19 104
2008 First official language - French 31 35 13 9 6 4 2 70 16 94

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 37 26 12 2 3 0 59 14 176
2018 First official language - French 28 36 25 8 4 0 0 64 12 131

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 22 20 18 14 11 2 41 37 182
2018 First official language - French 17 22 23 12 10 13 4 47 26 130
2017 First official language - English 18 15 16 14 16 14 6 42 38 176
2017 First official language - French 15 19 20 12 11 17 7 44 29 137
2014 First official language - English 17 17 18 16 13 15 4 42 36 165
2014 First official language - French 9 26 13 16 14 18 4 45 39 135
2011 First official language - English 10 18 19 15 13 17 8 37 37 171
2011 First official language - French 8 18 20 11 14 19 9 37 35 133

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 28 19 19 11 4 0 49 31 180
2018 First official language - French 25 29 23 16 6 2 0 55 22 130
2017 First official language - English 29 28 11 15 11 5 0 60 28 175
2017 First official language - French 31 38 17 6 3 5 0 73 10 137
2014 First official language - English 33 39 12 9 5 1 0 73 15 165
2014 First official language - French 32 32 23 6 4 3 1 67 10 135
2011 First official language - English 34 36 9 12 8 1 1 71 20 171
2011 First official language - French 38 38 11 5 7 2 0 77 12 133
2008 First official language - English 31 33 6 14 10 6 0 69 25 105
2008 First official language - French 31 37 15 9 4 4 0 71 13 93

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 28 12 23 16 3 1 47 41 182
2018 First official language - French 26 27 19 13 12 1 3 55 26 131
2017 First official language - English 21 25 12 16 20 5 1 49 39 176
2017 First official language - French 20 27 17 13 15 6 1 51 30 137
2014 First official language - English 26 22 16 21 11 1 3 50 33 165
2014 First official language - French 13 25 16 22 18 4 2 40 42 135
2011 First official language - English 19 27 12 20 20 1 1 47 41 170
2011 First official language - French 17 24 20 21 13 2 4 43 35 133
2008 First official language - English 15 37 12 15 15 3 2 55 32 105
2008 First official language - French 17 31 22 15 12 1 2 50 28 93

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 41 21 11 4 2 0 63 16 182
2018 First official language - French 24 39 22 7 6 2 1 65 13 131
2017 First official language - English 27 35 16 11 7 3 0 65 19 176
2017 First official language - French 24 44 21 7 3 1 0 69 10 136

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 45 8 3 1 5 0 87 5 181
2018 First official language - French 41 34 17 4 1 4 0 78 5 128
2017 First official language - English 42 34 11 3 3 6 0 82 6 175
2017 First official language - French 49 34 10 1 1 4 1 87 3 136
2014 First official language - English 57 25 10 1 3 4 1 85 5 165
2014 First official language - French 48 35 12 1 1 3 0 85 3 135

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 40 11 7 1 3 0 80 9 182
2018 First official language - French 39 42 12 4 2 1 0 82 6 131
2017 First official language - English 44 34 10 6 2 3 1 81 8 175
2017 First official language - French 46 42 6 3 1 3 0 90 4 137
2014 First official language - English 54 27 11 3 3 1 1 83 6 165
2014 First official language - French 44 34 12 5 3 2 0 80 8 135
2011 First official language - English 46 41 6 4 1 1 0 88 5 171
2011 First official language - French 41 34 13 5 4 3 0 78 9 133

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 38 9 6 3 1 0 82 9 182
2018 First official language - French 48 40 6 4 2 0 0 88 6 131
2017 First official language - English 48 36 9 4 3 1 0 84 7 176
2017 First official language - French 49 41 8 1 1 0 0 90 2 137
2014 First official language - English 62 28 6 3 2 0 0 90 5 164
2014 First official language - French 54 31 9 3 3 0 0 85 6 135
2011 First official language - English 52 34 6 5 2 1 0 87 7 171
2011 First official language - French 47 36 10 5 3 0 0 83 8 133
2008 First official language - English 51 30 8 3 6 2 0 83 9 105
2008 First official language - French 49 38 9 3 1 0 0 87 4 94

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 32 20 9 9 2 0 62 18 182
2018 First official language - French 33 34 20 8 4 1 0 68 13 131
2017 First official language - English 40 28 11 11 9 1 0 68 20 174
2017 First official language - French 39 30 17 9 4 1 0 69 13 137
2014 First official language - English 43 35 11 7 4 0 0 78 11 165
2014 First official language - French 37 36 15 7 5 1 0 73 12 135
2011 First official language - English 44 36 10 7 3 1 0 81 10 171
2011 First official language - French 37 39 12 6 5 1 0 77 11 133

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 33 18 8 7 1 0 65 16 180
2018 First official language - French 34 32 18 11 4 1 0 67 16 130
2017 First official language - English 36 36 10 10 9 1 0 72 18 175
2017 First official language - French 39 37 13 6 4 1 0 76 10 136
2014 First official language - English 42 38 9 9 2 0 0 79 12 165
2014 First official language - French 34 39 14 6 5 2 0 74 11 135
2011 First official language - English 45 35 9 9 2 0 0 80 12 171
2011 First official language - French 35 43 10 9 3 0 0 78 12 133
2008 First official language - English 39 32 8 10 9 3 0 74 19 105
2008 First official language - French 40 35 11 12 2 0 0 76 14 94

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 26 18 20 12 3 0 50 32 181
2018 First official language - French 33 23 19 11 11 2 0 57 23 131
2017 First official language - English 29 23 17 15 14 2 0 54 29 176
2017 First official language - French 32 25 15 16 9 3 0 58 26 137
2014 First official language - English 35 24 18 12 9 2 1 60 22 165
2014 First official language - French 32 24 12 17 9 5 1 59 28 134
2011 First official language - English 41 23 13 12 9 2 1 66 21 171
2011 First official language - French 33 23 18 11 9 5 1 60 21 133
2008 First official language - English 26 23 14 16 14 6 0 52 33 104
2008 First official language - French 39 18 17 13 11 2 0 59 24 94
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 First official language - English 46 18 36 181
2018 First official language - French 42 23 35 131
2017 First official language - English 49 22 29 176
2017 First official language - French 42 28 30 137
2014 First official language - English 40 20 40 165
2014 First official language - French 43 23 34 135
2011 First official language - English 44 20 36 171
2011 First official language - French 44 22 35 133

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 First official language - English 4 12 69 3 4 8 85
2018 First official language - French 10 33 45 2 9 2 54
2017 First official language - English 3 13 68 3 5 8 86
2017 First official language - French 8 14 66 7 4 2 61
2014 First official language - English 6 20 55 14 9999 6 67
2014 First official language - French 0 9 76 5 9999 10 57
2011 First official language - English 3 22 64 4 9999 7 75
2011 First official language - French 7 15 67 5 9999 5 58
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 14 86 182
2018 First official language - French 13 87 132

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 27 26
2018 First official language - French 47 17

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 73 26
2018 First official language - French 65 17

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 26
2018 First official language - French 0 17

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 26
2018 First official language - French 0 17

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 First official language - English 33 26
2018 First official language - French 29 17

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 First official language - English 55 26
2018 First official language - French 33 17

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 First official language - English 49 26
2018 First official language - French 53 17

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 First official language - English 46 26
2018 First official language - French 47 17

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 First official language - English 44 26
2018 First official language - French 53 17

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 First official language - English 40 26
2018 First official language - French 28 17

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 26
2018 First official language - French 0 17

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 First official language - English 47 26
2018 First official language - French 31 17

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 43 26
2018 First official language - French 28 17

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 26
2018 First official language - French 0 17

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 25 26
2018 First official language - French 33 17

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 40 26
2018 First official language - French 32 17

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 43 26
2018 First official language - French 30 17

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 46 26
2018 First official language - French 65 17

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 11 26 7 3 34 8 37 17 182
2018 First official language - French 17 12 20 3 2 40 6 53 10 131
2017 First official language - English 13 10 21 9 6 31 9 40 26 175
2017 First official language - French 15 13 14 4 4 39 10 56 16 137
2014 First official language - English 19 11 20 5 5 30 10 50 16 165
2014 First official language - French 16 11 9 7 5 42 9 56 26 135

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 34 24 5 4 14 2 60 10 181
2018 First official language - French 32 31 22 3 3 10 0 69 7 131
2017 First official language - English 22 21 22 12 4 17 2 52 20 176
2017 First official language - French 24 32 17 2 3 20 2 71 7 137
2014 First official language - English 27 24 22 4 3 18 3 63 10 164
2014 First official language - French 21 27 17 6 5 22 1 63 15 135
2011 First official language - English 34 28 18 5 1 14 0 72 7 171
2011 First official language - French 25 30 19 4 3 19 0 68 9 133
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 7 93 182
2018 First official language - French 4 96 130

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 11 25 2 2 43 5 45 7 182
2018 First official language - French 17 13 21 0 3 40 6 55 6 129
2017 First official language - English 13 11 20 2 1 44 9 52 6 175
2017 First official language - French 17 7 14 3 1 48 10 58 8 136
2014 First official language - English 16 12 19 1 2 37 12 56 7 165
2014 First official language - French 14 12 10 5 2 49 8 60 16 135

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 30 24 2 2 18 2 65 5 182
2018 First official language - French 32 30 19 1 4 14 1 73 5 128
2017 First official language - English 27 30 16 4 1 20 2 73 6 176
2017 First official language - French 32 29 17 2 1 16 3 76 3 137
2014 First official language - English 35 21 16 3 3 19 2 71 8 165
2014 First official language - French 23 31 13 7 2 24 1 71 12 135
2011 First official language - English 43 27 15 2 1 12 0 80 4 171
2011 First official language - French 32 36 15 3 2 12 0 77 6 133
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 35 26 8 11 0 0 55 19 182
2018 First official language - French 31 28 14 17 8 0 2 60 25 131
2017 First official language - English 26 31 21 10 10 1 1 58 21 174
2017 First official language - French 29 15 19 17 15 0 5 47 33 136

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 18 31 24 17 1 0 28 41 182
2018 First official language - French 8 21 37 19 15 0 0 29 34 131
2017 First official language - English 14 26 24 16 21 0 0 39 36 176
2017 First official language - French 11 17 31 28 12 0 2 28 41 137

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 26 25 22 15 1 0 37 38 180
2018 First official language - French 8 24 31 21 16 0 0 32 37 130
2017 First official language - English 19 28 19 16 18 0 0 47 34 175
2017 First official language - French 11 24 28 20 14 0 3 37 35 137

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 18 22 25 23 1 0 29 49 181
2018 First official language - French 9 23 28 24 15 0 0 33 39 131
2017 First official language - English 13 26 19 22 20 0 0 39 42 174
2017 First official language - French 13 21 21 28 16 0 3 34 44 137

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 25 23 11 12 1 3 53 23 179
2018 First official language - French 24 34 19 13 8 1 1 59 21 131
2017 First official language - English 30 30 19 5 10 0 6 64 16 175
2017 First official language - French 25 26 22 11 5 1 9 57 19 136

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 22 26 14 14 0 0 45 29 182
2018 First official language - French 26 26 25 14 9 0 0 52 24 130
2017 First official language - English 22 29 21 20 8 0 0 51 28 176
2017 First official language - French 23 29 26 13 5 2 3 54 18 134

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 33 30 10 5 1 0 55 16 180
2018 First official language - French 25 31 28 10 4 2 1 57 14 131
2017 First official language - English 31 28 25 10 4 0 1 60 14 176
2017 First official language - French 29 29 27 7 5 1 3 60 12 134

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 27 26 23 11 1 0 40 34 180
2018 First official language - French 16 31 25 21 6 0 1 47 27 131
2017 First official language - English 22 29 22 20 7 0 1 51 27 176
2017 First official language - French 18 30 21 21 7 0 3 49 29 135

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 30 26 16 10 1 0 48 26 181
2018 First official language - French 27 27 18 17 9 1 1 55 26 131
2017 First official language - English 22 31 25 14 8 0 1 53 22 176
2017 First official language - French 29 27 22 16 6 0 1 56 22 134

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 32 26 10 6 1 0 58 16 180
2018 First official language - French 20 37 25 13 5 0 0 56 19 131
2017 First official language - English 34 29 18 12 5 1 1 64 18 176
2017 First official language - French 26 25 28 14 4 0 4 53 19 133

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 61 17 14 4 3 1 1 79 7 180
2018 First official language - French 56 21 13 4 4 0 2 79 7 131
2017 First official language - English 56 18 14 5 5 1 1 76 10 176
2017 First official language - French 60 20 11 4 3 0 3 82 7 137

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 81 9 4 2 1 1 3 93 3 180
2018 First official language - French 75 10 5 4 2 0 4 89 6 131

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 73 12 4 5 2 1 2 88 8 180
2018 First official language - French 79 5 8 5 2 0 1 85 7 131
2017 First official language - English 71 15 5 3 3 2 2 89 6 174
2017 First official language - French 75 6 2 3 6 0 7 87 10 137

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 56 26 10 6 2 1 0 82 8 182
2018 First official language - French 62 20 13 3 1 0 2 83 4 131
2017 First official language - English 56 24 14 3 2 1 1 81 4 176
2017 First official language - French 63 19 6 2 3 1 6 88 5 137

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 52 23 11 6 7 1 0 76 13 181
2018 First official language - French 60 16 12 9 3 0 0 76 12 131
2017 First official language - English 58 22 11 5 3 1 1 81 8 176
2017 First official language - French 58 16 10 5 6 0 5 78 12 136

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 56 13 6 1 1 1 23 90 2 178
2018 First official language - French 46 14 7 4 0 0 28 84 6 131
2017 First official language - English 52 11 8 3 1 1 24 84 5 175
2017 First official language - French 59 8 5 1 1 1 24 90 4 137

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 73 16 5 2 0 1 3 93 3 182
2018 First official language - French 73 13 6 0 2 0 6 92 2 131
2017 First official language - English 73 15 5 1 0 1 6 95 1 175
2017 First official language - French 70 9 5 3 1 2 10 90 4 137

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 80 10 3 1 3 1 2 93 4 182
2018 First official language - French 72 10 6 4 3 0 6 86 7 131
2017 First official language - English 68 14 6 3 3 1 5 88 6 176
2017 First official language - French 69 8 7 5 1 0 11 86 6 137

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 29 18 4 1 0 2 76 5 182
2018 First official language - French 51 25 15 5 2 0 3 78 7 131
2017 First official language - English 55 21 12 4 5 1 2 79 8 176
2017 First official language - French 54 21 13 5 2 1 5 79 7 137

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 8 30 37 20 5 0 0 37 25 182
2018 First official language - French 8 24 44 22 3 0 0 32 25 131
2017 First official language - English 7 28 41 16 8 0 0 35 24 176
2017 First official language - French 9 20 46 18 7 0 0 29 25 137

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 27 34 22 6 0 0 28 37 179
2018 First official language - French 8 29 41 15 7 0 0 22 37 128
2017 First official language - English 14 23 38 15 8 1 0 23 38 176
2017 First official language - French 7 24 39 23 8 0 0 30 31 137

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 44 13 8 3 4 0 75 11 182
2018 First official language - French 28 39 18 9 4 2 0 69 13 131
2017 First official language - English 28 42 12 7 5 5 0 74 13 176
2017 First official language - French 24 33 19 8 6 10 1 63 15 136

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 30 21 18 8 3 0 52 27 181
2018 First official language - French 26 34 14 18 8 0 0 60 26 131
2017 First official language - English 15 37 15 15 15 2 0 53 32 175
2017 First official language - French 18 36 20 16 8 1 0 55 25 137
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 29 27 6 9 1 1 27 73 182
2018 First official language - French 28 31 22 10 6 1 2 29 71 131
2017 First official language - English 25 29 20 12 9 4 1 27 73 176
2017 First official language - French 28 24 24 10 10 3 1 29 71 137

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 23 132
2018 First official language - French 20 91
2017 First official language - English 33 121
2017 First official language - French 33 94

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 35 132
2018 First official language - French 35 91
2017 First official language - English 36 121
2017 First official language - French 31 94

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 27 132
2018 First official language - French 23 91
2017 First official language - English 24 121
2017 First official language - French 27 94

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 52 132
2018 First official language - French 59 91
2017 First official language - English 53 121
2017 First official language - French 42 94

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 132
2018 First official language - French 4 91
2017 First official language - English 4 121
2017 First official language - French 7 94

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 29 132
2018 First official language - French 37 91

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 31 132
2018 First official language - French 27 91
2017 First official language - English 19 121
2017 First official language - French 35 94

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 First official language - English 6 47 20 8 4 14 126
2018 First official language - French 5 49 21 11 5 9 86
2017 First official language - English 7 50 16 14 1 11 119
2017 First official language - French 6 56 22 6 2 7 91

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 45 55 131
2018 First official language - French 35 65 91

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 27 20 16 12 2 6 47 31 130
2018 First official language - French 15 23 20 19 15 1 7 42 37 91
2017 First official language - English 18 27 8 17 18 2 9 50 40 121
2017 First official language - French 18 26 12 16 12 5 10 52 33 95

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 6 19 16 19 25 4 12 30 52 131
2018 First official language - French 12 8 21 16 24 5 13 25 49 91
2017 First official language - English 6 15 8 15 34 5 17 27 63 122
2017 First official language - French 6 16 14 15 29 4 15 28 55 95

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 39 18 15 12 12 0 4 60 24 182
2018 First official language - French 38 15 18 13 9 0 8 57 24 131
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