2018 Public Service Employee Survey Results for Infrastructure Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	22	43	12	17	5	1	0	65	22	179
2018	3 to 10 years in current department or agency	20	51	11	15	2	1	0	71	17	102
2017	Less than 3 years in current department or agency	35	32	13	11	7	0	2	68	19	172
2017	3 to 10 years in current department or agency	29	34	14	19	3	0	0	64	23	113
2017	11 to 20 years in current department or agency	32	54	9	4	0	0	0	86	4	22
2014	Less than 3 years in current department or agency	42	41	7	6	3	2	0	85	9	99
2014	3 to 10 years in current department or agency	32	41	15	9	3	0	1	73	12	184
2014	11 to 20 years in current department or agency	60	28	0	0	0	0	12	100	0	10

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	36	11	7	5	77	12	179
2018	3 to 10 years in current department or agency	39	40	13	6	2	80	8	101
2017	Less than 3 years in current department or agency	34	46	7	8	6	80	13	171
2017	3 to 10 years in current department or agency	37	46	10	6	1	83	7	113
2017	11 to 20 years in current department or agency	42	31	14	13	0	74	13	23
2014	Less than 3 years in current department or agency	47	33	11	4	5	81	8	99
2014	3 to 10 years in current department or agency	27	43	17	6	7	70	13	184
2014	11 to 20 years in current department or agency	48	21	12	19	0	69	19	10

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	43	40	8	7	2	83	9	176
2018	3 to 10 years in current department or agency	50	40	5	4	2	89	5	102
2017	Less than 3 years in current department or agency	43	42	4	7	4	85	11	170
2017	3 to 10 years in current department or agency	46	39	6	7	2	85	9	113
2017	11 to 20 years in current department or agency	56	18	14	13	0	73	13	23
2014	Less than 3 years in current department or agency	49	34	7	7	4	83	10	98
2014	3 to 10 years in current department or agency	36	45	7	8	4	81	12	184
2014	11 to 20 years in current department or agency	67	12	12	10	0	79	10	10

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	38	38	10	10	3	0	1	77	13	178
2018	3 to 10 years in current department or agency	34	27	15	17	7	0	0	61	24	101
2017	Less than 3 years in current department or agency	48	30	9	10	4	0	0	78	13	171
2017	3 to 10 years in current department or agency	27	38	10	20	5	0	0	65	25	113
2017	11 to 20 years in current department or agency	35	40	4	13	8	0	0	75	21	23
2014	Less than 3 years in current department or agency	59	21	6	11	3	1	0	80	14	98
2014	3 to 10 years in current department or agency	31	41	10	10	7	1	0	73	17	184
2014	11 to 20 years in current department or agency	40	31	10	19	0	0	0	71	19	10

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	38	38	8	9	8	76	16	177
2018	3 to 10 years in current department or agency	29	42	11	12	6	71	18	101
2017	Less than 3 years in current department or agency	33	48	9	5	5	81	10	172
2017	3 to 10 years in current department or agency	34	42	11	9	4	76	13	113
2017	11 to 20 years in current department or agency	42	22	22	13	0	64	13	23
2014	Less than 3 years in current department or agency	42	42	7	5	5	83	9	99
2014	3 to 10 years in current department or agency	23	49	12	8	8	73	15	184
2014	11 to 20 years in current department or agency	59	0	22	19	0	59	19	10

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	37	34	11	12	5	1	0	72	16	178
2018	3 to 10 years in current department or agency	26	36	15	16	6	1	0	63	22	102
2017	Less than 3 years in current department or agency	35	38	14	7	6	0	1	74	13	172
2017	3 to 10 years in current department or agency	20	30	15	21	13	0	0	50	34	113
2017	11 to 20 years in current department or agency	17	47	14	12	5	0	5	67	18	23
2014	Less than 3 years in current department or agency	44	40	7	6	2	1	0	85	8	99
2014	3 to 10 years in current department or agency	22	40	20	9	9	0	0	62	17	183
2014	11 to 20 years in current department or agency	59	22	10	0	9	0	0	81	9	10

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	24	45	13	10	8	68	18	179
2018	3 to 10 years in current department or agency	24	40	11	18	7	64	25	101
2017	Less than 3 years in current department or agency	27	41	15	12	5	68	17	172
2017	3 to 10 years in current department or agency	19	42	12	22	5	61	27	113
2017	11 to 20 years in current department or agency	26	43	9	21	0	69	21	23

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	51	40	3	4	2	1	0	92	6	179
2018	3 to 10 years in current department or agency	52	36	7	4	0	0	0	89	4	100
2017	Less than 3 years in current department or agency	51	34	8	5	1	0	1	86	6	171
2017	3 to 10 years in current department or agency	40	48	6	5	1	0	0	88	6	113
2017	11 to 20 years in current department or agency	46	44	5	0	5	0	0	91	5	23
2014	Less than 3 years in current department or agency	59	32	7	1	0	1	0	92	1	99
2014	3 to 10 years in current department or agency	41	40	14	3	2	0	0	81	5	184
2014	11 to 20 years in current department or agency	59	22	0	10	9	0	0	81	19	10

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	38	34	10	12	6	1	72	18	179
2018	3 to 10 years in current department or agency	29	38	13	13	7	0	67	20	101
2017	Less than 3 years in current department or agency	35	38	12	9	6	0	74	15	172
2017	3 to 10 years in current department or agency	23	41	12	11	12	0	65	23	112
2017	11 to 20 years in current department or agency	26	52	14	4	5	0	77	9	23

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	48	32	11	3	5	1	81	8	177
2018	3 to 10 years in current department or agency	49	37	8	6	0	0	86	6	101
2017	Less than 3 years in current department or agency	47	41	6	3	2	0	88	6	171
2017	3 to 10 years in current department or agency	48	43	5	3	1	0	90	4	113
2017	11 to 20 years in current department or agency	51	27	18	4	0	0	78	4	23
2014	Less than 3 years in current department or agency	62	30	5	2	1	0	93	3	99
2014	3 to 10 years in current department or agency	52	30	13	2	3	0	82	5	184
2014	11 to 20 years in current department or agency	59	19	21	0	0	0	79	0	10

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	34	37	13	12	4	1	72	16	177
2018	3 to 10 years in current department or agency	35	37	9	13	5	0	73	18	101
2017	Less than 3 years in current department or agency	40	37	10	8	5	1	77	13	171
2017	3 to 10 years in current department or agency	29	44	16	8	4	0	73	12	113
2017	11 to 20 years in current department or agency	42	40	0	13	5	0	83	17	23
2014	Less than 3 years in current department or agency	43	43	9	3	0	2	88	3	99
2014	3 to 10 years in current department or agency	24	45	13	12	7	1	69	18	184
2014	11 to 20 years in current department or agency	49	22	10	19	0	0	71	19	10

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	38	29	17	9	7	1	67	16	177
2018	3 to 10 years in current department or agency	32	29	20	14	5	1	61	19	101
2017	Less than 3 years in current department or agency	43	34	12	7	5	0	77	11	171
2017	3 to 10 years in current department or agency	27	43	13	13	4	0	70	17	113
2017	11 to 20 years in current department or agency	30	44	13	4	9	0	74	13	23
2014	Less than 3 years in current department or agency	44	42	9	1	3	1	87	4	99
2014	3 to 10 years in current department or agency	29	40	13	12	6	0	70	18	184
2014	11 to 20 years in current department or agency	59	12	10	19	0	0	71	19	10

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	32	30	23	7	7	1	0	63	14	179
2018	3 to 10 years in current department or agency	25	35	19	13	6	1	1	61	20	100
2017	Less than 3 years in current department or agency	41	36	12	6	5	0	0	77	11	171
2017	3 to 10 years in current department or agency	29	36	14	15	5	0	0	66	20	113
2017	11 to 20 years in current department or agency	34	44	4	8	9	0	0	79	17	23
2014	Less than 3 years in current department or agency	52	39	7	1	1	0	0	91	2	98
2014	3 to 10 years in current department or agency	31	44	14	7	4	1	0	75	11	184
2014	11 to 20 years in current department or agency	49	22	10	19	0	0	0	71	19	10

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	35	11	8	5	0	76	13	179
2018	3 to 10 years in current department or agency	33	37	13	13	4	0	70	17	101
2017	Less than 3 years in current department or agency	40	37	11	7	4	1	78	10	170
2017	3 to 10 years in current department or agency	28	47	14	7	3	0	75	10	113
2017	11 to 20 years in current department or agency	42	27	13	17	0	0	69	17	23
2014	Less than 3 years in current department or agency	53	34	7	4	2	0	87	6	99
2014	3 to 10 years in current department or agency	27	49	15	4	5	0	76	9	184
2014	11 to 20 years in current department or agency	59	12	10	19	0	0	71	19	10

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	29	21	14	8	0	0	57	22	179
2018	3 to 10 years in current department or agency	15	30	26	10	18	0	0	45	29	102
2017	Less than 3 years in current department or agency	35	37	19	4	5	0	0	71	9	172
2017	3 to 10 years in current department or agency	18	33	26	15	8	1	0	51	23	113
2017	11 to 20 years in current department or agency	13	39	17	17	13	0	0	53	30	23
2014	Less than 3 years in current department or agency	44	26	11	9	9	0	1	70	18	99
2014	3 to 10 years in current department or agency	34	34	18	8	5	0	0	69	13	184
2014	11 to 20 years in current department or agency	42	19	9	30	0	0	0	61	30	10

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	10	32	33	16	7	1	2	23	43	178
2018	3 to 10 years in current department or agency	18	35	33	11	3	0	0	14	53	100
2017	Less than 3 years in current department or agency	16	18	36	20	5	1	5	26	36	171
2017	3 to 10 years in current department or agency	12	30	37	14	3	2	2	18	43	113
2017	11 to 20 years in current department or agency	9	38	40	5	9	0	0	13	47	23
2014	Less than 3 years in current department or agency	5	12	37	26	16	4	1	44	18	99
2014	3 to 10 years in current department or agency	15	24	42	15	3	0	1	18	39	184
2014	11 to 20 years in current department or agency	19	19	52	0	10	0	0	10	38	10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	14	29	26	14	11	4	2	26	46	178
2018	3 to 10 years in current department or agency	22	42	21	10	4	1	0	14	65	101
2017	Less than 3 years in current department or agency	12	21	27	17	13	3	6	33	36	172
2017	3 to 10 years in current department or agency	18	30	31	12	7	1	2	19	49	113
2017	11 to 20 years in current department or agency	0	43	26	18	13	0	0	30	43	23
2014	Less than 3 years in current department or agency	3	6	24	33	26	5	4	64	9	99
2014	3 to 10 years in current department or agency	11	21	39	18	9	1	2	27	33	184
2014	11 to 20 years in current department or agency	10	28	40	12	10	0	0	22	38	10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	13	18	35	18	12	4	0	31	32	177
2018	3 to 10 years in current department or agency	14	29	33	19	2	1	1	22	44	101
2017	Less than 3 years in current department or agency	9	22	31	25	8	0	5	35	33	171
2017	3 to 10 years in current department or agency	19	22	33	16	5	1	3	22	43	113
2017	11 to 20 years in current department or agency	5	30	48	8	9	0	0	17	35	23
2014	Less than 3 years in current department or agency	10	28	32	15	12	3	1	28	39	99
2014	3 to 10 years in current department or agency	20	32	33	9	5	0	1	14	52	184
2014	11 to 20 years in current department or agency	10	21	49	9	10	0	0	19	31	10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	13	23	36	20	6	2	1	26	37	177
2018	3 to 10 years in current department or agency	26	33	31	7	3	0	0	10	59	100
2017	Less than 3 years in current department or agency	10	23	30	19	14	0	4	34	34	168
2017	3 to 10 years in current department or agency	15	34	26	16	6	0	3	23	51	111
2017	11 to 20 years in current department or agency	4	39	31	18	9	0	0	27	43	23
2014	Less than 3 years in current department or agency	5	20	28	26	16	3	2	44	26	98
2014	3 to 10 years in current department or agency	12	22	40	21	4	0	1	25	34	182
2014	11 to 20 years in current department or agency	10	10	28	30	22	0	0	52	20	10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	16	25	28	19	6	3	3	27	44	178
2018	3 to 10 years in current department or agency	29	31	29	7	3	1	0	10	61	100
2017	Less than 3 years in current department or agency	13	22	25	22	10	2	6	35	38	170
2017	3 to 10 years in current department or agency	29	25	25	12	4	1	4	17	57	113
2017	11 to 20 years in current department or agency	26	17	48	4	4	0	0	8	44	23
2014	Less than 3 years in current department or agency	10	14	23	23	22	4	4	49	26	99
2014	3 to 10 years in current department or agency	16	27	32	20	4	0	1	24	43	183
2014	11 to 20 years in current department or agency	19	9	50	0	22	0	0	22	29	10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	31	20	10	4	3	3	15	63	176
2018	3 to 10 years in current department or agency	38	28	22	6	3	0	2	9	68	100
2017	Less than 3 years in current department or agency	24	28	21	11	7	2	7	20	57	170
2017	3 to 10 years in current department or agency	35	30	19	7	4	2	3	12	68	113
2017	11 to 20 years in current department or agency	17	22	35	12	13	0	0	25	39	23
2014	Less than 3 years in current department or agency	4	11	21	24	28	6	7	59	17	99
2014	3 to 10 years in current department or agency	9	23	35	24	6	1	3	31	33	183
2014	11 to 20 years in current department or agency	9	31	28	9	22	0	0	31	41	10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	10	21	33	23	8	4	2	33	32	177
2018	3 to 10 years in current department or agency	15	42	30	8	4	0	0	13	57	101
2017	Less than 3 years in current department or agency	10	16	35	24	6	3	6	32	29	170
2017	3 to 10 years in current department or agency	18	28	36	11	3	2	2	15	47	113
2017	11 to 20 years in current department or agency	0	35	35	22	9	0	0	31	35	23
2014	Less than 3 years in current department or agency	10	15	32	23	13	5	3	39	27	99
2014	3 to 10 years in current department or agency	19	22	39	14	7	0	0	21	40	184
2014	11 to 20 years in current department or agency	10	0	38	31	10	12	0	46	11	10

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	24	30	15	9	4	9	8	66	15	178
2018	3 to 10 years in current department or agency	25	36	12	14	7	4	3	65	22	102
2017	Less than 3 years in current department or agency	34	27	12	7	7	7	6	71	16	171
2017	3 to 10 years in current department or agency	27	19	20	12	6	7	8	54	22	113
2017	11 to 20 years in current department or agency	30	39	18	4	0	4	4	76	5	23
2014	Less than 3 years in current department or agency	51	25	6	5	3	4	7	84	9	99
2014	3 to 10 years in current department or agency	29	27	16	14	6	3	4	61	22	184
2014	11 to 20 years in current department or agency	48	31	0	0	0	12	9	100	0	10

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	26	8	10	5	2	0	77	15	178
2018	3 to 10 years in current department or agency	47	31	7	9	5	0	1	79	13	102
2017	Less than 3 years in current department or agency	52	32	7	6	3	1	0	84	9	172
2017	3 to 10 years in current department or agency	41	36	12	9	1	1	0	78	10	113
2017	11 to 20 years in current department or agency	56	31	0	9	0	4	0	91	9	23
2014	Less than 3 years in current department or agency	59	28	6	3	2	0	3	89	5	99
2014	3 to 10 years in current department or agency	39	32	12	11	6	1	0	71	17	184
2014	11 to 20 years in current department or agency	58	33	0	10	0	0	0	90	10	10

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	16	22	11	15	7	22	7	54	30	178
2018	3 to 10 years in current department or agency	14	27	15	18	11	11	5	48	34	101
2017	Less than 3 years in current department or agency	16	22	18	9	5	26	4	54	21	172
2017	3 to 10 years in current department or agency	10	21	25	14	12	13	5	38	31	113
2017	11 to 20 years in current department or agency	13	39	9	13	0	26	0	71	17	23
2014	Less than 3 years in current department or agency	22	23	14	7	7	21	6	62	19	99
2014	3 to 10 years in current department or agency	12	22	24	18	9	11	3	40	32	184
2014	11 to 20 years in current department or agency	30	58	0	0	0	0	12	100	0	10

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	57	29	6	7	1	0	86	8	177
2018	3 to 10 years in current department or agency	53	34	3	7	4	0	86	11	101
2017	Less than 3 years in current department or agency	54	30	8	5	3	0	84	8	172
2017	3 to 10 years in current department or agency	44	43	3	9	1	0	88	10	112
2017	11 to 20 years in current department or agency	52	35	4	9	0	0	87	9	23
2014	Less than 3 years in current department or agency	68	26	4	2	0	1	94	2	99
2014	3 to 10 years in current department or agency	44	36	9	7	3	0	80	11	184
2014	11 to 20 years in current department or agency	50	50	0	0	0	0	100	0	10

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	51	32	7	6	4	1	0	83	9	178
2018	3 to 10 years in current department or agency	43	40	8	6	3	1	0	83	8	102

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	42	27	14	10	6	1	0	70	16	179
2018	3 to 10 years in current department or agency	38	35	6	10	9	1	1	75	19	102
2017	Less than 3 years in current department or agency	42	36	7	5	9	1	1	79	14	172
2017	3 to 10 years in current department or agency	34	37	14	12	3	1	0	71	15	113
2017	11 to 20 years in current department or agency	48	39	0	9	5	0	0	87	13	23
2014	Less than 3 years in current department or agency	53	30	9	6	1	2	0	84	7	99
2014	3 to 10 years in current department or agency	34	40	14	6	4	1	0	75	11	184
2014	11 to 20 years in current department or agency	69	21	0	9	0	0	0	91	9	10

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	51	29	6	5	6	3	0	83	11	177
2018	3 to 10 years in current department or agency	44	35	10	2	7	1	1	81	9	102
2017	Less than 3 years in current department or agency	57	22	10	3	5	3	1	82	8	172
2017	3 to 10 years in current department or agency	43	32	11	9	3	2	0	77	11	113
2017	11 to 20 years in current department or agency	38	35	18	0	5	4	0	77	5	23
2014	Less than 3 years in current department or agency	62	25	6	2	1	4	0	90	3	99
2014	3 to 10 years in current department or agency	48	26	13	4	7	2	1	76	11	184
2014	11 to 20 years in current department or agency	58	33	0	9	0	0	0	91	9	10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	47	29	10	7	5	1	0	77	13	177
2018	3 to 10 years in current department or agency	40	37	8	7	6	2	1	79	13	102
2017	Less than 3 years in current department or agency	53	30	7	5	5	0	1	83	9	172
2017	3 to 10 years in current department or agency	44	30	11	9	4	1	0	75	13	112
2017	11 to 20 years in current department or agency	48	34	9	4	5	0	0	82	9	23
2014	Less than 3 years in current department or agency	62	24	5	3	3	2	1	89	6	99
2014	3 to 10 years in current department or agency	43	33	11	7	4	1	0	78	11	184
2014	11 to 20 years in current department or agency	69	12	10	9	0	0	0	81	9	10

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	61	21	7	5	5	0	0	82	11	177
2018	3 to 10 years in current department or agency	51	28	7	4	7	3	1	82	11	102
2017	Less than 3 years in current department or agency	62	21	8	1	3	3	1	86	5	172
2017	3 to 10 years in current department or agency	57	24	8	6	4	1	0	82	10	113
2017	11 to 20 years in current department or agency	51	26	4	4	5	9	0	85	10	23

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	55	22	8	6	8	1	0	78	14	179
2018	3 to 10 years in current department or agency	42	30	8	7	9	1	2	75	17	102
2017	Less than 3 years in current department or agency	59	20	9	7	4	0	1	80	11	172
2017	3 to 10 years in current department or agency	48	25	10	8	7	1	0	74	15	113
2017	11 to 20 years in current department or agency	51	31	4	9	5	0	0	82	13	23
2014	Less than 3 years in current department or agency	60	25	10	2	2	1	0	86	4	99
2014	3 to 10 years in current department or agency	46	32	11	5	6	0	0	78	11	184
2014	11 to 20 years in current department or agency	69	21	0	9	0	0	0	91	9	10

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	32	26	14	12	4	4	10	66	18	49
2017	Less than 3 years in current department or agency	15	47	9	7	2	11	8	77	12	40
2017	3 to 10 years in current department or agency	15	43	8	10	5	3	15	71	19	39
2017	11 to 20 years in current department or agency	15	46	8	8	0	0	23	79	10	13
2014	Less than 3 years in current department or agency	42	26	3	7	3	10	9	84	12	30
2014	3 to 10 years in current department or agency	24	36	19	10	5	2	5	64	16	62

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	39	31	9	10	3	8	0	75	15	177
2018	3 to 10 years in current department or agency	26	38	22	9	2	2	0	66	12	102
2017	Less than 3 years in current department or agency	39	33	14	5	4	3	1	75	10	172
2017	3 to 10 years in current department or agency	19	41	18	15	6	1	0	61	21	113
2017	11 to 20 years in current department or agency	25	44	13	4	5	9	0	75	10	23
2014	Less than 3 years in current department or agency	43	33	11	2	1	9	2	84	3	99
2014	3 to 10 years in current department or agency	18	44	16	12	7	4	0	64	20	184
2014	11 to 20 years in current department or agency	40	19	0	0	9	31	0	86	14	10

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	29	15	14	4	3	0	66	18	177
2018	3 to 10 years in current department or agency	22	34	19	16	7	0	0	57	24	102
2017	Less than 3 years in current department or agency	38	30	14	9	6	2	2	70	15	172
2017	3 to 10 years in current department or agency	14	37	18	20	11	0	0	50	31	113
2017	11 to 20 years in current department or agency	26	38	27	5	5	0	0	64	9	23
2014	Less than 3 years in current department or agency	44	33	16	5	0	2	1	79	5	98
2014	3 to 10 years in current department or agency	15	41	21	13	9	2	0	57	22	184
2014	11 to 20 years in current department or agency	40	30	10	10	9	0	0	71	19	10

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	26	29	19	16	5	4	0	58	23	176
2018	3 to 10 years in current department or agency	13	33	26	15	12	1	0	47	27	101
2017	Less than 3 years in current department or agency	30	33	19	8	7	2	2	65	15	172
2017	3 to 10 years in current department or agency	9	31	24	26	10	1	0	40	36	113
2017	11 to 20 years in current department or agency	13	38	26	13	9	0	0	51	23	23
2014	Less than 3 years in current department or agency	33	40	11	9	0	6	1	78	10	99
2014	3 to 10 years in current department or agency	9	43	20	17	10	1	0	52	28	184
2014	11 to 20 years in current department or agency	19	40	21	19	0	0	0	59	19	10

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	18	46	10	16	9	1	0	65	25	177
2018	3 to 10 years in current department or agency	16	28	22	23	9	1	0	45	32	102
2017	Less than 3 years in current department or agency	31	36	17	10	4	2	1	68	14	172
2017	3 to 10 years in current department or agency	13	43	24	15	5	1	0	56	20	113
2017	11 to 20 years in current department or agency	12	52	22	9	5	0	0	65	13	23
2014	Less than 3 years in current department or agency	33	36	11	11	3	5	2	74	14	98
2014	3 to 10 years in current department or agency	14	32	21	21	10	2	0	47	31	184
2014	11 to 20 years in current department or agency	19	41	21	9	10	0	0	60	19	10

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	46	9	12	1	2	0	78	13	179
2018	3 to 10 years in current department or agency	24	46	20	9	2	0	0	70	11	101
2017	Less than 3 years in current department or agency	35	47	10	5	1	1	1	83	6	172
2017	3 to 10 years in current department or agency	24	48	16	10	2	1	0	72	12	112
2017	11 to 20 years in current department or agency	35	48	9	4	5	0	0	82	9	23
2014	Less than 3 years in current department or agency	43	41	6	3	3	3	1	87	6	99
2014	3 to 10 years in current department or agency	24	44	16	11	3	1	0	70	14	184
2014	11 to 20 years in current department or agency	19	40	31	9	0	0	0	59	9	10

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	27	37	9	18	4	4	0	67	23	179
2018	3 to 10 years in current department or agency	28	30	12	21	5	2	2	59	28	102
2017	Less than 3 years in current department or agency	34	31	10	16	5	2	3	68	21	172
2017	3 to 10 years in current department or agency	24	37	12	15	7	4	1	64	23	113
2017	11 to 20 years in current department or agency	43	27	13	4	13	0	0	70	18	23
2014	Less than 3 years in current department or agency	44	32	9	6	3	6	1	81	9	99
2014	3 to 10 years in current department or agency	34	38	11	6	7	2	1	75	14	184
2014	11 to 20 years in current department or agency	50	41	0	0	9	0	0	91	9	10

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	24	36	25	10	2	2	0	62	13	177
2018	3 to 10 years in current department or agency	24	34	27	10	3	2	0	59	13	98

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	17	20	23	12	7	18	3	47	24	178
2018	3 to 10 years in current department or agency	11	25	16	20	18	5	5	40	43	102
2017	Less than 3 years in current department or agency	21	17	17	10	10	18	6	50	27	172
2017	3 to 10 years in current department or agency	9	17	17	19	19	12	7	32	47	113
2017	11 to 20 years in current department or agency	17	17	31	9	9	14	4	41	22	23
2014	Less than 3 years in current department or agency	18	22	14	11	6	26	3	56	24	99
2014	3 to 10 years in current department or agency	10	20	16	20	19	10	4	36	46	184
2014	11 to 20 years in current department or agency	30	30	9	0	0	30	0	87	0	10

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	21	32	19	15	8	5	0	56	24	177
2018	3 to 10 years in current department or agency	24	19	23	22	11	1	0	44	33	101
2017	Less than 3 years in current department or agency	39	28	12	7	6	7	0	72	15	172
2017	3 to 10 years in current department or agency	15	39	18	18	10	1	0	55	28	112
2017	11 to 20 years in current department or agency	21	48	13	9	4	4	0	72	14	23
2014	Less than 3 years in current department or agency	45	32	12	5	2	4	1	80	7	99
2014	3 to 10 years in current department or agency	23	40	20	10	6	1	0	63	16	184
2014	11 to 20 years in current department or agency	48	33	19	0	0	0	0	81	0	10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	22	31	14	18	9	2	2	56	29	179
2018	3 to 10 years in current department or agency	19	23	17	19	22	1	0	42	41	102
2017	Less than 3 years in current department or agency	29	25	14	9	15	7	1	59	26	172
2017	3 to 10 years in current department or agency	8	27	14	25	23	4	0	36	49	113
2017	11 to 20 years in current department or agency	12	35	22	13	13	0	4	49	28	23
2014	Less than 3 years in current department or agency	33	25	16	13	4	6	3	64	19	99
2014	3 to 10 years in current department or agency	11	23	18	27	20	1	1	35	47	184
2014	11 to 20 years in current department or agency	29	19	0	21	10	0	22	61	39	10

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	22	40	21	9	4	3	64	14	179
2018	3 to 10 years in current department or agency	22	40	24	8	5	1	63	13	102
2017	Less than 3 years in current department or agency	35	34	17	7	3	3	72	11	171
2017	3 to 10 years in current department or agency	10	49	21	14	6	0	59	20	113
2017	11 to 20 years in current department or agency	21	43	18	4	9	4	68	14	23

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	38	40	11	4	2	5	0	83	6	177
2018	3 to 10 years in current department or agency	38	43	11	3	0	5	0	85	3	100
2017	Less than 3 years in current department or agency	52	28	9	2	3	5	1	85	5	170
2017	3 to 10 years in current department or agency	35	42	13	3	1	6	0	81	5	113
2017	11 to 20 years in current department or agency	39	48	8	0	0	5	0	91	0	23
2014	Less than 3 years in current department or agency	61	25	6	1	1	5	1	91	2	99
2014	3 to 10 years in current department or agency	47	32	14	1	3	3	0	82	4	184
2014	11 to 20 years in current department or agency	69	21	0	0	10	0	0	90	10	10

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	41	10	4	2	3	0	84	6	179
2018	3 to 10 years in current department or agency	34	44	12	8	1	1	0	79	9	102
2017	Less than 3 years in current department or agency	54	34	5	4	1	3	0	90	5	172
2017	3 to 10 years in current department or agency	29	47	12	7	1	3	1	79	8	112
2017	11 to 20 years in current department or agency	48	30	13	0	5	4	0	82	5	23
2014	Less than 3 years in current department or agency	65	21	8	1	1	4	1	90	2	99
2014	3 to 10 years in current department or agency	42	35	13	5	4	1	0	77	9	184
2014	11 to 20 years in current department or agency	48	33	9	10	0	0	0	81	10	10

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	37	6	3	3	1	88	6	179
2018	3 to 10 years in current department or agency	39	42	7	8	4	0	81	11	102
2017	Less than 3 years in current department or agency	58	35	4	1	1	1	94	2	172
2017	3 to 10 years in current department or agency	33	43	17	4	3	0	75	8	113
2017	11 to 20 years in current department or agency	52	39	4	0	5	0	91	5	23
2014	Less than 3 years in current department or agency	80	17	3	0	0	0	97	0	98
2014	3 to 10 years in current department or agency	46	36	9	4	4	0	82	8	184
2014	11 to 20 years in current department or agency	69	12	10	9	0	0	81	9	10

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	33	33	18	9	5	2	68	14	179
2018	3 to 10 years in current department or agency	23	37	21	7	11	0	60	19	102
2017	Less than 3 years in current department or agency	50	26	10	9	4	1	77	13	172
2017	3 to 10 years in current department or agency	22	35	17	14	12	1	57	26	111
2017	11 to 20 years in current department or agency	39	26	30	0	5	0	65	5	23
2014	Less than 3 years in current department or agency	58	33	4	3	2	1	91	5	99
2014	3 to 10 years in current department or agency	29	38	18	10	5	0	67	15	184
2014	11 to 20 years in current department or agency	48	33	0	0	19	0	81	19	10

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	36	34	16	8	5	2	70	13	178
2018	3 to 10 years in current department or agency	28	32	22	10	9	0	60	18	100
2017	Less than 3 years in current department or agency	47	33	9	5	4	1	81	9	171
2017	3 to 10 years in current department or agency	21	41	14	13	11	0	62	23	113
2017	11 to 20 years in current department or agency	31	37	18	9	5	0	68	14	22
2014	Less than 3 years in current department or agency	55	32	6	3	2	2	89	5	99
2014	3 to 10 years in current department or agency	26	43	16	10	4	1	70	15	184
2014	11 to 20 years in current department or agency	59	22	0	10	9	0	81	19	10

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	29	25	20	13	9	3	0	55	23	179
2018	3 to 10 years in current department or agency	23	23	18	20	15	2	0	47	35	101
2017	Less than 3 years in current department or agency	36	27	13	12	11	1	0	64	23	172
2017	3 to 10 years in current department or agency	22	20	22	22	12	2	0	42	35	113
2017	11 to 20 years in current department or agency	21	31	18	17	9	4	0	55	27	23
2014	Less than 3 years in current department or agency	40	21	18	10	5	5	2	65	15	99
2014	3 to 10 years in current department or agency	28	26	14	19	10	3	0	56	30	183
2014	11 to 20 years in current department or agency	59	12	0	0	19	10	0	79	21	10

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Less than 3 years in current department or agency	43	19	38	178
2018	3 to 10 years in current department or agency	47	21	32	102
2017	Less than 3 years in current department or agency	44	30	25	172
2017	3 to 10 years in current department or agency	49	14	37	113
2017	11 to 20 years in current department or agency	51	27	22	23
2014	Less than 3 years in current department or agency	38	22	40	99
2014	3 to 10 years in current department or agency	44	18	38	184
2014	11 to 20 years in current department or agency	41	40	19	10

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Less than 3 years in current department or agency	3	30	52	5	5	6	76
2018	3 to 10 years in current department or agency	7	12	69	0	6	7	48
2017	Less than 3 years in current department or agency	0	15	64	5	9	7	77
2017	3 to 10 years in current department or agency	7	12	75	3	0	2	56
2017	11 to 20 years in current department or agency	33	8	41	9	0	8	12
2014	Less than 3 years in current department or agency	0	19	61	5	9999	15	38
2014	3 to 10 years in current department or agency	5	13	68	11	9999	4	80

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	17	83	179
2018	3 to 10 years in current department or agency	11	89	102

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	42	30

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	57	30

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	12

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	30

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	12

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	30

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	12

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	24	30

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	40	30

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	42	30

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	52	30

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	30	30

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	37	30

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	37	30

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	30

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	12

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	12

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	41	30

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	20	30

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	37	30

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	18	30

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	12

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	12

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	30

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	31	30

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	22	30

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	12

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	12

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	12

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	12

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	18	30

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	20	30

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	38	30

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	43	30

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	30

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	54	30

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	12

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	13	10	22	5	2	42	7	45	13	179
2018	3 to 10 years in current department or agency	13	16	25	8	4	28	7	44	18	102
2017	Less than 3 years in current department or agency	16	8	15	5	3	42	11	51	17	171
2017	3 to 10 years in current department or agency	10	15	21	10	8	26	9	39	29	113
2017	11 to 20 years in current department or agency	12	30	13	0	9	30	5	66	14	23
2014	Less than 3 years in current department or agency	24	9	13	2	2	39	11	67	8	99
2014	3 to 10 years in current department or agency	13	12	17	8	7	33	9	43	27	184
2014	11 to 20 years in current department or agency	29	21	9	0	0	41	0	84	0	10

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	24	32	21	4	3	14	1	66	8	178
2018	3 to 10 years in current department or agency	20	33	25	5	5	11	1	60	11	102
2017	Less than 3 years in current department or agency	23	25	16	6	3	24	3	66	12	172
2017	3 to 10 years in current department or agency	20	29	25	10	6	9	1	55	18	113
2017	11 to 20 years in current department or agency	30	26	23	4	5	13	0	64	10	23
2014	Less than 3 years in current department or agency	32	23	14	2	1	23	5	76	4	98
2014	3 to 10 years in current department or agency	18	27	23	6	7	18	1	56	16	184
2014	11 to 20 years in current department or agency	48	23	9	0	0	20	0	88	0	10

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	8	92	178

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	63	14

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	42	14

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	36	14

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	42	14

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	14

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	14	8	22	2	2	45	6	46	8	178
2018	3 to 10 years in current department or agency	11	21	23	1	3	37	5	55	7	102
2017	Less than 3 years in current department or agency	17	6	14	2	0	49	12	59	6	171
2017	3 to 10 years in current department or agency	10	13	24	3	1	42	6	45	8	112
2017	11 to 20 years in current department or agency	12	22	13	0	0	43	9	72	0	23
2014	Less than 3 years in current department or agency	20	15	11	1	1	40	12	72	4	99
2014	3 to 10 years in current department or agency	11	11	17	4	3	43	10	48	15	184
2014	11 to 20 years in current department or agency	38	9	21	0	0	31	0	69	0	10

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	27	30	21	2	3	16	2	69	5	178
2018	3 to 10 years in current department or agency	23	34	20	2	3	18	1	69	6	101
2017	Less than 3 years in current department or agency	34	22	13	3	1	23	4	77	5	172
2017	3 to 10 years in current department or agency	19	40	25	3	2	10	2	67	5	113
2017	11 to 20 years in current department or agency	34	35	4	0	0	27	0	94	0	23
2014	Less than 3 years in current department or agency	35	24	12	1	1	25	3	81	3	99
2014	3 to 10 years in current department or agency	26	27	17	7	4	18	1	65	13	184
2014	11 to 20 years in current department or agency	58	21	12	0	0	10	0	87	0	10

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	22	31	19	13	13	0	2	54	27	179
2018	3 to 10 years in current department or agency	31	34	22	8	4	0	1	66	12	102
2017	Less than 3 years in current department or agency	24	21	21	15	15	1	3	46	32	170
2017	3 to 10 years in current department or agency	33	28	18	11	7	0	3	63	19	113
2017	11 to 20 years in current department or agency	36	38	14	4	9	0	0	73	13	22

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	12	20	35	20	13	1	0	32	33	179
2018	3 to 10 years in current department or agency	6	13	33	29	20	0	0	19	49	102
2017	Less than 3 years in current department or agency	14	27	27	17	13	0	1	42	31	172
2017	3 to 10 years in current department or agency	9	13	28	27	24	0	0	22	51	113
2017	11 to 20 years in current department or agency	13	18	21	31	17	0	0	31	48	23

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	11	31	24	21	11	1	0	43	32	178
2018	3 to 10 years in current department or agency	6	17	33	22	22	0	0	23	44	101
2017	Less than 3 years in current department or agency	20	28	23	14	13	0	2	49	28	171
2017	3 to 10 years in current department or agency	9	24	23	23	20	0	0	33	44	113
2017	11 to 20 years in current department or agency	13	26	17	22	22	0	0	39	44	23

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	12	22	24	24	16	1	0	34	41	178
2018	3 to 10 years in current department or agency	4	19	27	27	23	0	0	23	50	102
2017	Less than 3 years in current department or agency	15	28	17	23	15	0	2	44	39	171
2017	3 to 10 years in current department or agency	8	18	22	27	25	0	0	26	52	112
2017	11 to 20 years in current department or agency	9	26	26	26	14	0	0	35	39	23

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	27	31	22	9	9	1	2	59	19	178
2018	3 to 10 years in current department or agency	17	30	21	15	13	1	3	49	29	101
2017	Less than 3 years in current department or agency	30	31	17	6	6	1	9	68	14	171
2017	3 to 10 years in current department or agency	23	27	25	11	11	0	3	51	23	113
2017	11 to 20 years in current department or agency	18	18	32	5	13	0	14	42	21	22

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	26	26	26	12	9	0	0	52	22	179
2018	3 to 10 years in current department or agency	17	22	28	14	19	0	0	39	33	101
2017	Less than 3 years in current department or agency	29	30	20	14	5	0	2	60	19	171
2017	3 to 10 years in current department or agency	14	27	26	21	10	2	0	42	32	112
2017	11 to 20 years in current department or agency	14	18	44	14	10	0	0	32	24	22

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	27	33	25	8	5	2	0	62	13	179
2018	3 to 10 years in current department or agency	13	33	35	12	6	0	0	46	18	102
2017	Less than 3 years in current department or agency	37	25	22	8	4	0	3	64	13	171
2017	3 to 10 years in current department or agency	20	36	30	8	5	0	1	56	13	112
2017	11 to 20 years in current department or agency	23	27	40	4	5	0	0	51	9	22

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	16	32	25	19	7	1	0	49	26	179
2018	3 to 10 years in current department or agency	9	22	31	26	13	0	0	31	38	101
2017	Less than 3 years in current department or agency	25	29	20	16	7	0	3	56	24	171
2017	3 to 10 years in current department or agency	11	29	28	25	7	0	0	40	32	112
2017	11 to 20 years in current department or agency	18	31	9	34	10	0	0	48	43	23

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	24	30	21	13	11	1	0	54	24	179
2018	3 to 10 years in current department or agency	15	27	28	23	7	1	0	42	30	102
2017	Less than 3 years in current department or agency	27	29	22	16	5	0	1	57	21	171
2017	3 to 10 years in current department or agency	20	28	29	12	11	0	0	48	23	112
2017	11 to 20 years in current department or agency	24	37	9	26	5	0	0	60	31	22

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	26	31	30	7	6	1	0	57	13	179
2018	3 to 10 years in current department or agency	15	37	23	17	7	0	0	52	25	101
2017	Less than 3 years in current department or agency	32	24	23	13	4	1	3	59	18	170
2017	3 to 10 years in current department or agency	28	31	23	12	5	0	1	59	18	112
2017	11 to 20 years in current department or agency	23	37	18	17	5	0	0	59	22	22

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	61	16	14	4	3	1	1	78	7	178
2018	3 to 10 years in current department or agency	56	25	10	5	3	0	1	82	7	102
2017	Less than 3 years in current department or agency	63	19	11	4	2	0	2	83	5	172
2017	3 to 10 years in current department or agency	52	22	14	6	5	1	0	75	11	113
2017	11 to 20 years in current department or agency	43	8	17	9	18	0	5	54	28	23

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	79	8	3	3	3	1	4	91	6	178
2018	3 to 10 years in current department or agency	80	12	4	2	0	0	2	94	2	102

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	75	9	7	5	2	1	2	85	7	178
2018	3 to 10 years in current department or agency	77	9	4	5	3	0	2	88	8	102
2017	Less than 3 years in current department or agency	76	11	3	3	4	1	3	90	7	170
2017	3 to 10 years in current department or agency	67	12	4	4	5	2	5	85	10	113
2017	11 to 20 years in current department or agency	73	0	4	0	5	0	18	89	6	23

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	61	23	9	4	2	1	1	85	6	178
2018	3 to 10 years in current department or agency	60	18	15	4	1	0	2	80	5	102
2017	Less than 3 years in current department or agency	62	18	11	3	3	1	3	83	6	172
2017	3 to 10 years in current department or agency	58	25	10	2	2	1	2	86	4	113
2017	11 to 20 years in current department or agency	47	27	13	0	0	0	13	85	0	23

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	58	19	11	7	4	1	0	77	12	177
2018	3 to 10 years in current department or agency	53	22	12	7	6	0	1	76	12	102
2017	Less than 3 years in current department or agency	63	15	11	5	4	0	3	80	9	171
2017	3 to 10 years in current department or agency	49	26	12	5	5	1	1	77	11	113
2017	11 to 20 years in current department or agency	60	18	4	0	5	0	13	90	5	23

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	55	10	5	2	1	1	27	89	3	176
2018	3 to 10 years in current department or agency	51	17	8	2	0	0	22	87	2	101
2017	Less than 3 years in current department or agency	55	8	8	2	1	1	26	86	4	172
2017	3 to 10 years in current department or agency	56	11	5	2	2	1	23	88	5	113
2017	11 to 20 years in current department or agency	51	17	9	0	0	0	23	88	0	22

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	75	13	4	1	2	1	5	93	3	178
2018	3 to 10 years in current department or agency	71	20	4	1	0	0	4	95	1	102
2017	Less than 3 years in current department or agency	75	11	5	1	0	1	8	94	1	171
2017	3 to 10 years in current department or agency	69	15	4	3	2	1	5	90	5	113
2017	11 to 20 years in current department or agency	52	13	13	0	0	4	18	84	0	23

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	75	9	5	2	4	1	4	89	6	178
2018	3 to 10 years in current department or agency	76	14	4	2	1	0	4	93	3	102
2017	Less than 3 years in current department or agency	66	13	6	5	2	0	7	85	8	172
2017	3 to 10 years in current department or agency	71	10	7	1	2	1	8	89	3	113
2017	11 to 20 years in current department or agency	69	8	4	5	0	0	14	90	5	23

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	47	30	17	4	1	0	2	78	5	178
2018	3 to 10 years in current department or agency	51	25	13	5	2	0	4	79	8	102
2017	Less than 3 years in current department or agency	60	19	10	5	3	1	3	81	8	172
2017	3 to 10 years in current department or agency	48	24	17	4	5	1	2	74	9	113
2017	11 to 20 years in current department or agency	47	26	9	0	4	0	14	85	5	23

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	9	30	38	20	3	39	23	179
2018	3 to 10 years in current department or agency	4	24	46	23	4	28	27	102
2017	Less than 3 years in current department or agency	10	31	39	16	4	41	20	172
2017	3 to 10 years in current department or agency	4	16	50	18	12	20	31	113
2017	11 to 20 years in current department or agency	4	21	40	22	13	26	35	23

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	5	28	34	24	9	0	33	33	176
2018	3 to 10 years in current department or agency	13	28	45	12	2	0	14	41	100
2017	Less than 3 years in current department or agency	7	26	32	24	11	0	35	33	172
2017	3 to 10 years in current department or agency	17	22	47	11	3	1	14	39	113
2017	11 to 20 years in current department or agency	17	14	52	12	4	0	17	31	23

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	29	40	15	8	4	3	0	72	13	179
2018	3 to 10 years in current department or agency	25	45	15	9	4	3	0	72	13	102
2017	Less than 3 years in current department or agency	31	32	13	6	6	10	1	71	14	171
2017	3 to 10 years in current department or agency	19	45	17	11	4	3	0	66	16	113
2017	11 to 20 years in current department or agency	17	47	27	0	5	4	0	67	5	23

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	25	36	17	13	7	2	63	20	178
2018	3 to 10 years in current department or agency	16	28	20	28	8	1	44	36	102
2017	Less than 3 years in current department or agency	24	40	15	8	9	3	66	18	172
2017	3 to 10 years in current department or agency	5	30	22	23	19	1	35	43	112
2017	11 to 20 years in current department or agency	4	39	14	38	5	0	43	43	23

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	24	26	30	8	11	0	2	24	76	179
2018	3 to 10 years in current department or agency	30	39	18	7	3	1	1	31	69	102
2017	Less than 3 years in current department or agency	18	23	27	16	13	2	1	19	81	172
2017	3 to 10 years in current department or agency	35	36	15	3	5	6	0	38	62	113
2017	11 to 20 years in current department or agency	52	18	13	8	4	0	5	54	46	23

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	19	132
2018	3 to 10 years in current department or agency	30	71
2017	Less than 3 years in current department or agency	40	138
2017	3 to 10 years in current department or agency	15	63
2017	11 to 20 years in current department or agency	38	10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	37	132
2018	3 to 10 years in current department or agency	30	71
2017	Less than 3 years in current department or agency	39	138
2017	3 to 10 years in current department or agency	26	63
2017	11 to 20 years in current department or agency	29	10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	25	132
2018	3 to 10 years in current department or agency	24	71
2017	Less than 3 years in current department or agency	26	138
2017	3 to 10 years in current department or agency	18	63
2017	11 to 20 years in current department or agency	50	10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	48	132
2018	3 to 10 years in current department or agency	67	71
2017	Less than 3 years in current department or agency	45	138
2017	3 to 10 years in current department or agency	60	63
2017	11 to 20 years in current department or agency	50	10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	5	132
2018	3 to 10 years in current department or agency	11	71
2017	Less than 3 years in current department or agency	5	138
2017	3 to 10 years in current department or agency	6	63
2017	11 to 20 years in current department or agency	10	10

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	31	132
2018	3 to 10 years in current department or agency	37	71

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	36	132
2018	3 to 10 years in current department or agency	11	71
2017	Less than 3 years in current department or agency	28	138
2017	3 to 10 years in current department or agency	20	63
2017	11 to 20 years in current department or agency	10	10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Less than 3 years in current department or agency	4	48	17	12	5	13	124
2018	3 to 10 years in current department or agency	6	55	25	3	3	9	69
2017	Less than 3 years in current department or agency	5	48	26	10	2	9	133
2017	3 to 10 years in current department or agency	11	63	6	9	2	10	64
2017	11 to 20 years in current department or agency	0	61	10	29	0	0	10

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	37	63	131
2018	3 to 10 years in current department or agency	50	50	71

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	18	23	18	17	16	2	6	45	36	131
2018	3 to 10 years in current department or agency	13	30	23	15	8	1	9	48	26	70
2017	Less than 3 years in current department or agency	19	23	10	18	17	4	8	48	41	138
2017	3 to 10 years in current department or agency	16	34	12	11	12	1	14	59	27	65
2017	11 to 20 years in current department or agency	19	32	10	30	10	0	0	51	39	10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	8	10	16	18	32	5	12	21	60	131
2018	3 to 10 years in current department or agency	6	23	20	19	14	3	15	35	40	71
2017	Less than 3 years in current department or agency	5	11	14	15	40	4	11	19	65	138
2017	3 to 10 years in current department or agency	6	25	6	15	15	5	29	46	45	65
2017	11 to 20 years in current department or agency	21	31	0	10	19	9	10	63	37	10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	36	19	14	13	11	0	6	59	26	179
2018	3 to 10 years in current department or agency	47	12	18	9	8	1	4	63	18	102

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Infrastructure Canada by Question 81. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment