2018 Public Service Employee Survey Results for Infrastructure Canada by Question 79. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	21	47	14	15	3	0	0	68	18	29
2018	Administration and operations	16	54	14	15	0	1	0	71	15	57
2018	Human resources	20	59	12	5	4	0	0	79	10	22
2018	Financial management	29	43	9	4	12	4	0	75	16	25
2018	Information technology	66	12	11	5	5	0	0	78	11	18
2018	Policy	22	46	5	23	2	2	0	69	26	48
2018	Project management	8	49	14	27	2	0	0	57	29	43
2018	None of the above	23	51	5	14	7	0	0	75	21	27
2017	Communications or public affairs	38	40	12	9	0	0	0	78	9	31
2017	Administration and operations	32	33	14	20	2	0	0	64	21	55
2017	Human resources	30	27	25	10	4	0	4	60	14	20
2017	Financial management	34	42	13	7	4	0	0	76	11	26
2017	Information technology	59	18	4	9	10	0	0	77	19	20
2017	Policy	33	33	13	13	6	0	2	67	20	52
2017	Project management	16	42	11	23	8	0	0	58	32	35
2017	None of the above	25	35	7	20	13	0	0	60	33	15
2014	Communications or public affairs	36	36	10	9	7	0	3	73	17	40
2014	Administration and operations	34	35	17	11	1	1	0	70	13	70
2014	Human resources	50	39	6	6	0	0	0	89	6	18
2014	Financial management	57	38	5	0	0	0	0	95	0	19
2014	Information technology	50	19	11	12	4	4	0	72	16	25
2014	Other services to the public	28	63	0	9	0	0	0	91	9	11
2014	None of the above	26	49	14	7	3	0	2	76	10	72

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	31	45	10	0	14	76	14	29
2018	Administration and operations	34	38	17	9	1	72	10	57
2018	Human resources	60	23	0	10	7	83	17	22
2018	Financial management	62	19	4	15	0	81	15	25
2018	Information technology	62	27	11	0	0	89	0	18
2018	Policy	41	43	2	10	4	84	14	48
2018	Project management	29	53	16	2	0	82	2	43
2018	None of the above	31	38	7	9	15	69	24	26
2017	Communications or public affairs	41	40	12	6	0	82	6	31
2017	Administration and operations	32	42	14	7	5	74	12	55
2017	Human resources	43	34	9	14	0	77	14	20
2017	Financial management	49	39	8	4	0	88	4	26
2017	Information technology	46	26	19	9	0	72	9	20
2017	Policy	42	41	0	9	8	83	17	53
2017	Project management	30	57	3	10	0	87	10	34
2017	None of the above	25	40	6	14	14	66	28	15
2014	Communications or public affairs	23	48	20	3	8	70	10	40
2014	Administration and operations	22	40	19	10	10	62	20	70
2014	Human resources	55	34	6	6	0	89	6	18
2014	Financial management	52	42	5	0	0	95	0	19
2014	Information technology	47	23	23	8	0	70	8	25
2014	Other services to the public	28	54	18	0	0	82	0	11
2014	None of the above	37	37	11	7	8	74	15	72

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	48	38	3	7	3	86	10	29
2018	Administration and operations	40	44	9	6	1	83	7	57
2018	Human resources	51	35	0	13	0	87	13	22
2018	Financial management	59	24	12	0	4	84	4	24
2018	Information technology	67	27	0	5	0	95	5	18
2018	Policy	43	44	5	4	4	87	8	47
2018	Project management	29	59	7	4	0	89	4	43
2018	None of the above	36	49	7	4	4	86	7	26
2017	Communications or public affairs	54	40	3	3	0	94	3	31
2017	Administration and operations	36	39	12	9	4	75	13	54
2017	Human resources	52	39	0	5	5	90	10	20
2017	Financial management	49	31	8	8	4	81	11	26
2017	Information technology	56	31	9	4	0	87	4	20
2017	Policy	50	37	2	7	4	87	11	53
2017	Project management	36	56	3	6	0	92	6	34
2017	None of the above	25	47	8	20	0	72	20	15
2014	Communications or public affairs	28	49	15	5	3	77	8	40
2014	Administration and operations	31	37	10	15	7	67	22	70
2014	Human resources	61	34	0	6	0	94	6	18
2014	Financial management	63	37	0	0	0	100	0	19
2014	Information technology	51	38	7	4	0	89	4	25
2014	Other services to the public	37	54	0	9	0	91	9	11
2014	None of the above	45	39	6	7	4	83	11	71

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	21	40	18	11	11	0	61	21	29
2018	Administration and operations	35	35	12	14	1	1	71	16	57
2018	Human resources	46	29	0	15	9	0	76	24	22
2018	Financial management	36	29	12	18	4	0	65	22	24
2018	Information technology	66	16	12	0	5	0	82	5	18
2018	Policy	40	47	6	5	2	0	87	7	47
2018	Project management	34	27	22	12	4	0	62	17	43
2018	None of the above	17	25	9	37	12	0	42	49	27
2017	Communications or public affairs	42	37	6	12	3	0	78	16	31
2017	Administration and operations	31	41	7	16	5	0	72	21	55
2017	Human resources	30	38	19	13	0	0	68	13	20
2017	Financial management	49	29	0	18	4	0	78	22	26
2017	Information technology	46	32	9	9	4	0	78	13	20
2017	Policy	38	35	13	11	4	0	73	14	53
2017	Project management	41	23	22	6	8	0	64	14	34
2017	None of the above	14	54	14	13	6	0	67	19	15
2014	Communications or public affairs	19	40	9	22	7	3	61	30	40
2014	Administration and operations	42	36	10	6	6	0	79	11	70
2014	Human resources	44	39	6	6	6	0	83	11	18
2014	Financial management	52	42	0	5	0	0	95	5	19
2014	Information technology	62	23	11	0	4	0	85	4	25
2014	Other services to the public	36	27	9	9	18	0	63	28	11
2014	None of the above	37	36	10	11	5	1	74	16	72

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	20	32	20	17	11	52	28	29
2018	Administration and operations	34	46	10	5	4	80	9	57
2018	Human resources	18	66	0	8	8	84	16	22
2018	Financial management	50	24	8	14	4	74	18	25
2018	Information technology	66	12	11	11	0	78	11	18
2018	Policy	39	36	6	8	10	76	18	46
2018	Project management	34	44	11	9	2	78	11	43
2018	None of the above	28	39	15	4	15	66	18	26
2017	Communications or public affairs	38	31	16	12	3	69	15	31
2017	Administration and operations	34	39	18	0	9	73	9	55
2017	Human resources	39	38	9	14	0	77	14	20
2017	Financial management	49	35	4	8	4	85	11	26
2017	Information technology	41	45	9	4	0	87	4	20
2017	Policy	35	47	5	7	6	82	13	53
2017	Project management	30	54	5	8	3	84	11	35
2017	None of the above	32	47	15	0	6	79	6	15
2014	Communications or public affairs	17	53	13	10	8	70	17	40
2014	Administration and operations	25	47	10	8	10	72	18	70
2014	Human resources	44	34	22	0	0	78	0	18
2014	Financial management	47	53	0	0	0	100	0	19
2014	Information technology	35	39	15	8	4	74	12	25
2014	Other services to the public	9	64	18	9	0	73	9	11
2014	None of the above	36	37	8	10	10	73	19	72

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	29	34	13	20	4	0	0	63	24	29
2018	Administration and operations	34	46	12	7	2	0	0	80	8	56
2018	Human resources	30	34	13	13	4	4	0	68	18	22
2018	Financial management	36	19	20	17	8	0	0	55	24	25
2018	Information technology	60	11	11	18	0	0	0	71	18	18
2018	Policy	36	36	10	16	2	0	0	72	18	48
2018	Project management	25	45	19	0	11	0	0	70	11	43
2018	None of the above	28	19	11	18	16	7	0	51	37	27
2017	Communications or public affairs	32	31	16	16	6	0	0	63	22	31
2017	Administration and operations	33	19	20	14	12	0	2	53	27	55
2017	Human resources	21	40	21	9	9	0	0	61	18	20
2017	Financial management	31	36	18	11	4	0	0	66	15	26
2017	Information technology	28	46	18	9	0	0	0	73	9	20
2017	Policy	30	39	15	11	6	0	0	69	16	53
2017	Project management	29	39	11	11	11	0	0	68	21	35
2017	None of the above	26	21	13	14	20	0	7	50	36	15
2014	Communications or public affairs	19	47	18	12	5	0	0	66	16	40
2014	Administration and operations	28	34	14	15	9	0	0	62	23	69
2014	Human resources	28	39	23	11	0	0	0	66	11	18
2014	Financial management	52	43	0	5	0	0	0	95	5	19
2014	Information technology	35	43	19	0	4	0	0	77	4	25
2014	Other services to the public	9	55	18	18	0	0	0	64	18	11
2014	None of the above	33	40	15	3	8	1	0	74	11	72

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	21	31	7	31	11	52	41	29
2018	Administration and operations	23	52	13	9	3	75	12	57
2018	Human resources	32	45	5	13	4	77	18	22
2018	Financial management	25	32	17	12	15	57	27	25
2018	Information technology	55	29	5	5	5	84	11	18
2018	Policy	27	37	16	10	11	63	20	48
2018	Project management	13	54	19	7	7	68	13	43
2018	None of the above	32	29	19	16	4	61	20	26
2017	Communications or public affairs	26	37	16	16	6	63	22	31
2017	Administration and operations	18	42	18	16	7	59	23	55
2017	Human resources	31	44	16	4	4	76	9	20
2017	Financial management	42	30	9	15	4	72	19	26
2017	Information technology	37	40	13	10	0	77	10	20
2017	Policy	15	47	13	20	5	62	25	53
2017	Project management	16	51	11	14	8	67	22	35
2017	None of the above	19	33	14	28	6	52	34	15

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	53	41	3	3	0	0	0	93	3	29
2018	Administration and operations	46	39	9	3	0	2	0	87	3	57
2018	Human resources	51	29	0	13	4	0	4	83	17	22
2018	Financial management	45	48	0	7	0	0	0	93	7	25
2018	Information technology	77	17	6	0	0	0	0	94	0	17
2018	Policy	46	46	2	2	4	0	0	92	6	47
2018	Project management	53	33	10	2	2	0	0	86	4	43
2018	None of the above	58	30	12	0	0	0	0	88	0	27
2017	Communications or public affairs	44	43	3	6	3	0	0	88	9	31
2017	Administration and operations	43	46	5	4	2	0	0	89	5	55
2017	Human resources	40	33	23	4	0	0	0	73	4	20
2017	Financial management	64	27	9	0	0	0	0	91	0	26
2017	Information technology	46	44	10	0	0	0	0	90	0	20
2017	Policy	48	44	0	6	2	0	0	92	8	53
2017	Project management	48	38	5	5	3	0	0	87	8	35
2017	None of the above	45	28	21	0	6	0	0	73	6	15
2014	Communications or public affairs	39	51	10	0	0	0	0	90	0	40
2014	Administration and operations	38	43	14	4	1	0	0	81	6	70
2014	Human resources	55	39	6	0	0	0	0	94	0	18
2014	Financial management	74	26	0	0	0	0	0	100	0	19
2014	Information technology	50	27	19	0	0	4	0	81	0	25
2014	Other services to the public	55	27	9	9	0	0	0	82	9	11
2014	None of the above	51	30	14	3	3	0	0	81	5	72

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	28	37	0	24	10	0	66	34	29
2018	Administration and operations	40	33	18	5	3	0	74	8	57
2018	Human resources	22	43	10	16	4	4	69	21	22
2018	Financial management	29	47	13	4	8	0	76	12	25
2018	Information technology	58	17	7	17	0	0	75	17	17
2018	Policy	37	34	9	13	8	0	71	20	48
2018	Project management	28	43	18	7	4	0	71	11	43
2018	None of the above	33	25	12	19	11	0	58	30	27
2017	Communications or public affairs	41	37	12	6	3	0	78	9	31
2017	Administration and operations	29	30	16	11	14	0	59	25	55
2017	Human resources	21	36	30	9	4	0	57	14	20
2017	Financial management	44	41	8	8	0	0	85	8	25
2017	Information technology	41	45	9	4	0	0	87	4	20
2017	Policy	31	49	4	9	7	0	80	17	53
2017	Project management	24	41	16	8	11	0	65	19	35
2017	None of the above	32	28	14	13	13	0	60	26	15

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	44	33	13	3	6	0	77	10	29
2018	Administration and operations	54	28	14	1	3	0	82	4	57
2018	Human resources	45	29	10	0	12	4	77	12	22
2018	Financial management	57	27	4	12	0	0	84	12	25
2018	Information technology	64	31	6	0	0	0	94	0	17
2018	Policy	43	39	6	8	4	0	82	12	47
2018	Project management	40	44	16	0	0	0	84	0	42
2018	None of the above	55	31	3	7	4	0	86	11	27
2017	Communications or public affairs	51	34	9	6	0	0	85	6	31
2017	Administration and operations	48	38	7	5	2	0	86	7	55
2017	Human resources	56	39	5	0	0	0	95	0	20
2017	Financial management	64	28	4	0	4	0	92	4	26
2017	Information technology	50	37	9	4	0	0	87	4	20
2017	Policy	48	37	6	8	2	0	85	9	53
2017	Project management	33	57	8	3	0	0	89	3	35
2017	None of the above	45	42	7	6	0	0	87	6	15
2014	Communications or public affairs	39	48	13	0	0	0	87	0	40
2014	Administration and operations	49	34	14	1	1	0	83	3	70
2014	Human resources	83	17	0	0	0	0	100	0	18
2014	Financial management	63	37	0	0	0	0	100	0	19
2014	Information technology	58	27	15	0	0	0	85	0	25
2014	Other services to the public	64	18	18	0	0	0	82	0	11
2014	None of the above	59	23	7	7	4	0	82	11	72

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	22	44	7	16	11	0	66	27	29
2018	Administration and operations	42	30	13	10	6	0	72	15	56
2018	Human resources	29	44	5	17	0	4	77	18	22
2018	Financial management	37	40	16	0	8	0	77	8	25
2018	Information technology	71	6	0	17	6	0	77	23	17
2018	Policy	23	45	12	16	4	0	68	20	48
2018	Project management	29	47	13	7	4	0	75	11	43
2018	None of the above	31	37	14	11	7	0	68	18	26
2017	Communications or public affairs	32	40	9	15	3	0	72	18	31
2017	Administration and operations	35	37	19	7	2	0	72	9	55
2017	Human resources	39	27	16	14	4	0	66	18	20
2017	Financial management	56	37	4	4	0	0	93	4	26
2017	Information technology	46	31	13	4	0	6	81	5	20
2017	Policy	33	50	7	2	8	0	83	10	53
2017	Project management	32	41	11	14	3	0	73	16	35
2017	None of the above	33	34	14	7	13	0	67	20	15
2014	Communications or public affairs	14	49	14	15	5	3	65	20	40
2014	Administration and operations	28	41	11	11	7	1	70	19	70
2014	Human resources	39	50	11	0	0	0	89	0	18
2014	Financial management	58	36	5	0	0	0	95	0	19
2014	Information technology	47	38	7	4	4	0	85	8	25
2014	Other services to the public	18	45	18	18	0	0	63	18	11
2014	None of the above	30	47	13	7	3	1	78	10	72

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	18	46	17	10	8	0	64	18	28
2018	Administration and operations	36	28	20	8	7	1	65	15	57
2018	Human resources	30	35	13	21	0	0	66	21	22
2018	Financial management	49	20	12	12	8	0	69	19	25
2018	Information technology	64	25	0	6	6	0	88	12	17
2018	Policy	33	35	13	16	4	0	67	20	47
2018	Project management	26	30	28	4	11	0	57	16	43
2018	None of the above	28	23	27	11	8	3	52	20	27
2017	Communications or public affairs	32	46	9	12	0	0	78	12	31
2017	Administration and operations	30	42	12	10	5	0	72	16	55
2017	Human resources	34	32	20	10	4	0	66	14	20
2017	Financial management	49	43	4	4	0	0	93	4	26
2017	Information technology	37	36	19	4	4	0	72	9	20
2017	Policy	46	33	8	8	6	0	79	13	53
2017	Project management	29	38	16	11	5	0	67	16	35
2017	None of the above	32	27	28	7	6	0	59	13	15
2014	Communications or public affairs	15	57	12	12	3	0	73	15	40
2014	Administration and operations	35	35	14	10	6	0	70	16	70
2014	Human resources	56	39	6	0	0	0	94	0	18
2014	Financial management	58	42	0	0	0	0	100	0	19
2014	Information technology	42	35	15	4	4	0	77	8	25
2014	Other services to the public	9	45	27	9	9	0	55	18	11
2014	None of the above	37	35	10	8	8	1	73	17	72

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	25	38	13	18	7	0	0	63	24	29
2018	Administration and operations	31	29	28	4	6	1	0	61	10	57
2018	Human resources	27	48	13	4	4	4	0	78	8	22
2018	Financial management	42	14	24	8	12	0	0	56	19	25
2018	Information technology	64	0	19	17	0	0	0	64	17	17
2018	Policy	25	34	20	17	4	0	0	59	21	48
2018	Project management	20	47	16	11	7	0	0	66	18	43
2018	None of the above	25	21	32	8	8	3	3	49	17	27
2017	Communications or public affairs	32	47	9	12	0	0	0	78	12	31
2017	Administration and operations	30	30	17	14	9	0	0	60	23	55
2017	Human resources	30	57	9	0	4	0	0	87	4	20
2017	Financial management	52	37	4	7	0	0	0	89	7	26
2017	Information technology	50	41	4	4	0	0	0	91	4	20
2017	Policy	34	24	18	18	6	0	0	58	24	53
2017	Project management	26	41	22	3	8	0	0	67	11	35
2017	None of the above	34	26	28	7	6	0	0	60	13	15
2014	Communications or public affairs	30	51	8	7	5	0	0	81	12	40
2014	Administration and operations	34	41	14	9	3	0	0	74	11	70
2014	Human resources	56	28	17	0	0	0	0	83	0	18
2014	Financial management	61	39	0	0	0	0	0	100	0	18
2014	Information technology	46	43	7	4	0	0	0	89	4	25
2014	Other services to the public	18	55	9	9	9	0	0	73	18	11
2014	None of the above	37	40	16	3	3	1	0	78	6	72

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	21	37	10	24	7	0	59	31	29
2018	Administration and operations	43	37	15	2	3	0	80	5	57
2018	Human resources	32	47	4	4	12	0	79	16	22
2018	Financial management	50	24	8	11	8	0	73	19	25
2018	Information technology	59	18	17	6	0	0	77	6	17
2018	Policy	36	35	14	12	4	0	71	16	48
2018	Project management	37	45	11	7	0	0	82	7	43
2018	None of the above	26	36	20	7	11	0	63	18	27
2017	Communications or public affairs	44	31	16	9	0	0	75	9	31
2017	Administration and operations	34	40	12	11	4	0	73	14	55
2017	Human resources	44	26	16	14	0	0	70	14	20
2017	Financial management	56	28	8	4	4	0	85	8	26
2017	Information technology	48	37	5	5	0	6	90	5	19
2017	Policy	36	38	13	5	8	0	74	13	53
2017	Project management	24	54	14	5	3	0	78	8	35
2017	None of the above	26	33	20	15	6	0	59	21	15
2014	Communications or public affairs	29	48	12	5	5	0	77	10	40
2014	Administration and operations	25	49	14	7	4	0	75	11	70
2014	Human resources	55	45	0	0	0	0	100	0	18
2014	Financial management	47	48	5	0	0	0	95	0	19
2014	Information technology	38	43	19	0	0	0	81	0	25
2014	Other services to the public	37	36	18	9	0	0	73	9	11
2014	None of the above	41	33	12	7	7	0	74	14	72

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	14	17	34	11	25	0	31	35	29
2018	Administration and operations	35	23	14	16	13	0	58	28	58
2018	Human resources	21	37	19	12	11	0	57	23	22
2018	Financial management	12	23	37	13	16	0	35	28	25
2018	Information technology	32	27	36	0	5	0	59	5	18
2018	Policy	24	29	23	9	14	0	53	24	48
2018	Project management	32	37	20	4	8	0	68	12	43
2018	None of the above	17	17	19	19	29	0	34	48	27
2017	Communications or public affairs	28	35	21	9	6	0	63	16	31
2017	Administration and operations	24	32	23	12	9	0	56	21	55
2017	Human resources	24	41	23	13	0	0	65	13	20
2017	Financial management	20	59	15	3	0	4	81	4	26
2017	Information technology	35	30	22	9	4	0	65	13	20
2017	Policy	24	33	29	7	7	0	57	14	53
2017	Project management	29	22	27	16	6	0	51	22	35
2017	None of the above	14	35	32	6	13	0	49	19	15
2014	Communications or public affairs	37	25	25	7	7	0	61	14	40
2014	Administration and operations	43	35	11	7	3	0	79	10	70
2014	Human resources	50	33	11	0	6	0	83	6	18
2014	Financial management	42	27	11	21	0	0	68	21	19
2014	Information technology	38	19	26	16	0	0	58	16	25
2014	Other services to the public	9	27	27	27	9	0	36	37	11
2014	None of the above	34	34	11	8	12	0	69	21	72

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	14	46	26	14	0	0	0	14	60	28
2018	Administration and operations	15	33	31	11	7	0	2	19	50	56
2018	Human resources	10	36	23	14	13	4	0	28	48	22
2018	Financial management	17	40	19	20	4	0	0	24	57	25
2018	Information technology	10	22	47	5	11	0	5	17	34	18
2018	Policy	12	38	33	13	4	0	0	17	50	48
2018	Project management	12	35	29	19	2	0	2	21	49	43
2018	None of the above	19	24	42	8	7	0	0	15	43	26
2017	Communications or public affairs	12	22	33	23	6	0	3	30	35	31
2017	Administration and operations	13	32	29	17	7	0	2	25	46	55
2017	Human resources	22	24	49	5	0	0	0	5	46	20
2017	Financial management	0	27	42	16	4	4	8	23	30	25
2017	Information technology	10	28	35	9	4	4	9	15	44	20
2017	Policy	23	16	42	13	2	0	4	15	41	53
2017	Project management	19	22	32	16	5	3	3	23	43	35
2017	None of the above	0	13	72	14	0	0	0	14	13	15
2014	Communications or public affairs	10	27	43	15	4	0	0	19	37	40
2014	Administration and operations	14	14	35	25	6	4	2	33	30	70
2014	Human resources	0	28	44	11	17	0	0	28	28	18
2014	Financial management	0	5	58	21	10	0	5	33	5	19
2014	Information technology	12	27	46	12	4	0	0	15	39	25
2014	Other services to the public	9	18	64	9	0	0	0	9	27	11
2014	None of the above	14	19	33	24	7	1	1	32	34	72

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	14	35	25	22	3	0	0	26	49	28
2018	Administration and operations	19	30	27	6	10	4	3	17	54	56
2018	Human resources	28	38	9	13	9	4	0	23	68	22
2018	Financial management	17	35	24	16	4	4	0	21	54	25
2018	Information technology	5	45	18	16	11	0	5	28	53	18
2018	Policy	16	23	34	7	16	2	2	24	41	48
2018	Project management	13	40	19	26	2	0	0	28	53	43
2018	None of the above	33	34	22	3	0	7	0	4	73	27
2017	Communications or public affairs	9	25	21	15	13	6	11	33	41	31
2017	Administration and operations	20	23	27	19	7	2	2	27	45	54
2017	Human resources	29	36	19	4	12	0	0	16	65	20
2017	Financial management	4	22	36	27	3	0	8	33	28	26
2017	Information technology	4	4	27	13	32	10	9	56	11	20
2017	Policy	15	29	29	12	11	0	4	24	45	53
2017	Project management	24	30	24	5	8	6	3	15	59	35
2017	None of the above	20	14	59	7	0	0	0	7	34	15
2014	Communications or public affairs	7	23	29	30	9	0	3	40	31	40
2014	Administration and operations	8	17	35	19	13	5	2	35	27	70
2014	Human resources	0	11	28	17	44	0	0	61	11	18
2014	Financial management	5	5	48	26	10	0	5	39	11	19
2014	Information technology	8	15	34	35	8	0	0	42	23	25
2014	Other services to the public	9	36	36	9	9	0	0	18	45	11
2014	None of the above	14	14	33	16	17	3	4	35	29	72

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	23	20	43	14	0	0	0	14	43	29
2018	Administration and operations	12	30	35	6	13	0	4	20	44	56
2018	Human resources	14	37	21	5	5	18	0	12	63	21
2018	Financial management	4	19	37	32	4	4	0	37	24	25
2018	Information technology	11	21	30	16	16	0	5	35	34	18
2018	Policy	10	14	28	38	10	0	0	48	24	48
2018	Project management	16	34	31	13	2	2	0	16	52	43
2018	None of the above	8	18	42	17	9	7	0	28	27	27
2017	Communications or public affairs	19	18	30	16	9	0	8	27	40	31
2017	Administration and operations	18	29	23	23	7	0	0	30	47	55
2017	Human resources	14	33	18	21	9	0	5	32	49	20
2017	Financial management	0	13	47	32	4	0	4	37	14	25
2017	Information technology	0	45	18	9	15	0	13	28	52	20
2017	Policy	11	21	38	22	4	0	4	27	33	53
2017	Project management	19	19	42	17	0	3	0	17	39	35
2017	None of the above	19	21	21	33	0	0	7	35	43	15
2014	Communications or public affairs	27	34	34	5	0	0	0	5	61	40
2014	Administration and operations	20	32	32	7	6	3	0	13	54	70
2014	Human resources	6	6	44	22	22	0	0	44	11	18
2014	Financial management	0	27	52	5	11	0	5	17	28	19
2014	Information technology	8	38	34	4	12	0	4	16	48	25
2014	Other services to the public	18	37	18	18	0	9	0	20	60	11
2014	None of the above	18	29	33	16	4	0	0	21	46	72

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	21	22	43	14	0	0	0	14	42	28
2018	Administration and operations	15	35	31	10	9	0	0	19	50	56
2018	Human resources	32	33	21	0	9	4	0	9	68	22
2018	Financial management	22	27	21	23	3	4	0	28	51	25
2018	Information technology	11	18	45	21	5	0	0	27	29	18
2018	Policy	9	35	35	22	0	0	0	22	43	47
2018	Project management	18	30	31	9	7	2	2	17	51	42
2018	None of the above	30	32	25	10	0	3	0	11	64	27
2017	Communications or public affairs	9	40	21	12	9	0	8	24	54	31
2017	Administration and operations	17	21	36	23	2	0	0	25	39	55
2017	Human resources	14	36	30	15	5	0	0	20	50	20
2017	Financial management	4	27	34	27	4	0	4	33	32	25
2017	Information technology	4	23	13	18	32	0	9	55	30	20
2017	Policy	11	38	32	12	4	0	4	16	51	51
2017	Project management	25	23	22	12	18	0	0	30	48	34
2017	None of the above	13	34	26	20	0	0	7	21	50	15
2014	Communications or public affairs	18	35	27	17	3	0	0	20	53	39
2014	Administration and operations	7	21	36	25	9	3	0	34	29	69
2014	Human resources	0	11	28	50	11	0	0	61	11	18
2014	Financial management	11	0	45	28	17	0	0	44	11	18
2014	Information technology	0	12	50	27	12	0	0	38	12	25
2014	Other services to the public	9	27	45	9	9	0	0	18	37	11
2014	None of the above	15	20	37	19	4	1	3	24	37	72

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	33	24	30	10	0	0	3	10	59	28
2018	Administration and operations	12	28	27	12	11	2	8	25	45	56
2018	Human resources	23	37	18	14	4	4	0	19	63	22
2018	Financial management	23	43	22	12	0	0	0	12	66	25
2018	Information technology	22	27	30	10	11	0	0	21	49	18
2018	Policy	15	18	39	21	4	0	2	26	34	48
2018	Project management	16	31	26	16	7	4	0	23	49	43
2018	None of the above	40	15	23	15	0	7	0	17	59	26
2017	Communications or public affairs	19	22	27	12	6	3	11	22	47	31
2017	Administration and operations	21	32	16	19	7	0	5	28	55	55
2017	Human resources	31	15	36	9	5	0	5	15	48	20
2017	Financial management	8	20	42	15	4	4	8	22	31	25
2017	Information technology	13	9	31	13	15	6	13	34	27	20
2017	Policy	16	29	22	27	2	0	4	30	47	53
2017	Project management	39	17	19	5	13	3	5	20	60	35
2017	None of the above	25	35	26	14	0	0	0	14	60	15
2014	Communications or public affairs	20	34	27	10	6	0	3	17	55	40
2014	Administration and operations	10	16	33	24	10	5	1	37	28	69
2014	Human resources	11	17	17	28	28	0	0	55	28	18
2014	Financial management	16	21	31	22	10	0	0	32	37	19
2014	Information technology	19	19	34	19	8	0	0	27	39	25
2014	Other services to the public	18	36	36	9	0	0	0	9	55	11
2014	None of the above	10	26	22	30	7	1	4	39	37	72

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	21	18	47	11	0	0	4	11	40	27
2018	Administration and operations	37	21	21	4	8	1	8	14	64	56
2018	Human resources	51	28	0	9	4	8	0	14	86	22
2018	Financial management	35	40	13	8	0	0	4	8	79	25
2018	Information technology	12	34	27	16	5	0	5	22	49	18
2018	Policy	23	32	28	14	0	0	3	14	57	46
2018	Project management	29	36	24	9	2	0	0	11	65	43
2018	None of the above	57	26	14	0	0	3	0	0	86	27
2017	Communications or public affairs	12	15	31	15	12	3	11	32	32	31
2017	Administration and operations	43	22	20	9	5	0	0	14	66	55
2017	Human resources	41	50	9	0	0	0	0	0	91	20
2017	Financial management	19	45	24	4	4	0	4	8	67	25
2017	Information technology	13	19	22	26	4	0	15	36	38	20
2017	Policy	21	24	22	15	7	2	9	25	50	52
2017	Project management	38	21	22	3	5	5	5	9	67	35
2017	None of the above	40	28	19	7	0	7	0	7	72	15
2014	Communications or public affairs	5	30	35	19	9	0	3	29	36	40
2014	Administration and operations	7	17	34	22	8	7	5	34	27	69
2014	Human resources	0	17	28	33	22	0	0	55	17	18
2014	Financial management	0	26	16	43	10	5	0	56	27	19
2014	Information technology	12	4	27	38	12	4	4	54	17	25
2014	Other services to the public	9	36	27	18	9	0	0	28	45	11
2014	None of the above	12	18	25	22	15	1	7	40	33	72

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	10	25	40	25	0	0	0	25	35	28
2018	Administration and operations	8	39	31	5	11	1	4	17	50	56
2018	Human resources	14	33	22	16	7	8	0	25	51	22
2018	Financial management	12	29	32	19	4	4	0	24	42	25
2018	Information technology	11	34	29	10	16	0	0	27	45	18
2018	Policy	6	28	32	30	4	0	0	34	34	47
2018	Project management	22	37	24	13	4	0	0	18	58	43
2018	None of the above	22	19	44	11	0	3	0	12	43	27
2017	Communications or public affairs	9	18	43	12	6	3	8	21	31	31
2017	Administration and operations	18	27	30	20	5	0	0	25	45	54
2017	Human resources	14	21	39	21	0	0	5	22	36	20
2017	Financial management	0	29	35	20	8	4	4	30	31	25
2017	Information technology	4	13	23	35	15	0	9	55	19	20
2017	Policy	13	24	24	26	4	2	9	33	41	53
2017	Project management	25	17	37	8	3	8	3	12	46	35
2017	None of the above	26	21	52	0	0	0	0	0	48	15
2014	Communications or public affairs	20	31	22	15	9	3	0	25	52	40
2014	Administration and operations	18	27	34	12	6	4	0	18	47	70
2014	Human resources	6	17	22	39	17	0	0	55	23	18
2014	Financial management	0	16	47	21	16	0	0	38	16	19
2014	Information technology	8	12	57	12	8	4	0	20	21	25
2014	Other services to the public	9	37	27	18	0	9	0	20	50	11
2014	None of the above	23	14	37	18	7	0	1	25	38	72

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	17	25	20	24	3	3	8	47	31	29
2018	Administration and operations	30	34	9	5	7	8	6	75	14	57
2018	Human resources	24	36	12	4	0	14	9	78	6	22
2018	Financial management	19	38	20	8	8	8	0	61	17	25
2018	Information technology	42	30	11	5	5	5	0	77	12	18
2018	Policy	31	29	18	9	2	4	8	67	12	48
2018	Project management	11	41	19	11	4	9	4	60	18	43
2018	None of the above	34	20	10	14	7	10	5	64	24	27
2017	Communications or public affairs	45	12	25	6	6	0	6	60	13	31
2017	Administration and operations	36	19	16	11	2	11	6	66	15	55
2017	Human resources	21	27	23	0	4	11	14	63	6	20
2017	Financial management	37	33	11	8	0	0	11	79	9	26
2017	Information technology	43	20	20	10	0	0	6	67	11	19
2017	Policy	16	35	11	7	4	16	11	70	15	53
2017	Project management	23	22	22	14	8	8	3	51	24	35
2017	None of the above	13	33	20	14	7	7	7	53	24	15
2014	Communications or public affairs	24	40	5	15	9	3	5	69	26	40
2014	Administration and operations	26	33	11	14	7	7	1	65	23	70
2014	Human resources	45	28	11	11	0	0	6	77	12	18
2014	Financial management	58	26	5	10	0	0	0	84	10	19
2014	Information technology	35	31	15	4	4	8	4	74	9	25
2014	Other services to the public	37	27	27	0	0	0	9	70	0	11
2014	None of the above	42	21	11	8	3	4	11	74	13	72

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	39	41	10	3	6	0	0	80	10	29
2018	Administration and operations	57	23	5	8	5	1	0	81	14	57
2018	Human resources	44	34	0	13	0	8	0	86	14	22
2018	Financial management	47	33	4	4	12	0	0	81	16	25
2018	Information technology	67	11	11	11	0	0	0	78	11	18
2018	Policy	52	22	11	12	4	0	0	74	16	48
2018	Project management	40	31	11	9	7	0	2	73	16	43
2018	None of the above	44	29	12	15	0	0	0	73	15	26
2017	Communications or public affairs	45	30	12	9	3	0	0	75	12	31
2017	Administration and operations	49	31	14	5	0	0	0	80	5	55
2017	Human resources	36	55	0	0	4	5	0	95	5	20
2017	Financial management	60	37	0	4	0	0	0	96	4	26
2017	Information technology	63	23	4	9	0	0	0	87	9	20
2017	Policy	45	40	7	4	2	2	0	87	6	53
2017	Project management	40	44	11	5	0	0	0	84	5	35
2017	None of the above	38	28	21	7	6	0	0	67	13	15
2014	Communications or public affairs	33	35	10	12	9	0	0	68	22	40
2014	Administration and operations	32	41	6	11	9	1	0	74	20	70
2014	Human resources	56	28	6	6	0	0	6	88	6	18
2014	Financial management	79	16	5	0	0	0	0	95	0	19
2014	Information technology	54	15	15	12	0	0	4	72	12	25
2014	Other services to the public	37	45	0	9	9	0	0	82	18	11
2014	None of the above	56	24	12	5	3	0	0	80	8	72

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	15	21	3	30	14	14	3	43	53	29
2018	Administration and operations	20	24	14	11	9	20	2	55	26	57
2018	Human resources	13	25	17	15	0	16	15	55	21	21
2018	Financial management	11	30	12	19	8	16	4	52	33	25
2018	Information technology	32	5	36	0	5	16	5	48	7	18
2018	Policy	19	29	14	13	8	14	4	58	26	48
2018	Project management	7	24	15	16	9	20	9	44	35	43
2018	None of the above	18	26	22	7	4	17	7	57	14	27
2017	Communications or public affairs	17	24	15	12	16	15	0	49	33	31
2017	Administration and operations	17	19	23	3	9	23	5	51	17	55
2017	Human resources	12	21	14	9	0	44	0	59	15	20
2017	Financial management	26	31	21	15	0	7	0	61	16	26
2017	Information technology	20	30	31	9	0	10	0	56	10	20
2017	Policy	11	25	11	11	4	34	4	58	24	53
2017	Project management	7	14	27	14	14	22	3	28	36	35
2017	None of the above	13	13	27	14	14	20	0	32	35	15
2014	Communications or public affairs	9	24	18	30	14	3	3	35	47	40
2014	Administration and operations	14	28	21	10	8	17	1	52	22	70
2014	Human resources	23	28	22	17	0	6	6	56	19	18
2014	Financial management	47	10	16	10	5	5	5	64	17	19
2014	Information technology	12	31	27	8	12	8	4	48	22	25
2014	Other services to the public	18	9	27	18	0	18	9	38	25	11
2014	None of the above	11	19	19	8	8	26	8	46	25	72

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	50	36	7	4	3	0	86	7	29
2018	Administration and operations	64	18	3	9	6	0	82	15	56
2018	Human resources	52	43	4	0	0	0	96	0	22
2018	Financial management	69	23	0	4	4	0	92	8	25
2018	Information technology	67	22	11	0	0	0	89	0	18
2018	Policy	69	21	9	0	2	0	89	2	47
2018	Project management	34	47	8	11	0	0	81	11	43
2018	None of the above	41	41	4	11	4	0	82	15	26
2017	Communications or public affairs	40	37	13	10	0	0	77	10	30
2017	Administration and operations	54	33	7	4	2	0	88	5	55
2017	Human resources	34	50	6	5	4	0	84	9	20
2017	Financial management	50	42	4	4	0	0	92	4	26
2017	Information technology	54	32	4	9	0	0	87	9	20
2017	Policy	58	35	0	7	0	0	93	7	53
2017	Project management	42	49	3	3	3	0	92	5	35
2017	None of the above	59	21	8	6	7	0	79	13	15
2014	Communications or public affairs	36	49	5	7	3	0	85	10	40
2014	Administration and operations	43	34	9	7	7	0	77	14	70
2014	Human resources	61	33	6	0	0	0	94	0	18
2014	Financial management	68	27	5	0	0	0	95	0	19
2014	Information technology	42	39	11	4	0	4	84	4	25
2014	Other services to the public	46	54	0	0	0	0	100	0	11
2014	None of the above	67	21	8	4	0	0	88	4	72

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	43	43	7	8	0	0	86	8	29
2018	Administration and operations	59	25	6	3	5	1	85	9	57
2018	Human resources	50	38	4	8	0	0	88	8	22
2018	Financial management	37	44	4	8	8	0	81	16	25
2018	Information technology	65	6	23	6	0	0	71	6	17
2018	Policy	53	35	6	4	2	0	88	6	48
2018	Project management	31	53	4	9	2	0	84	11	43
2018	None of the above	43	32	11	3	8	3	77	11	27

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	27	38	10	13	8	0	3	68	22	29
2018	Administration and operations	41	38	8	7	3	2	0	81	11	57
2018	Human resources	45	19	13	14	4	4	0	66	20	22
2018	Financial management	40	24	12	9	16	0	0	64	24	25
2018	Information technology	55	11	11	11	12	0	0	66	23	18
2018	Policy	41	29	14	14	2	0	0	70	16	48
2018	Project management	36	46	2	9	7	0	0	82	16	43
2018	None of the above	36	22	10	8	20	3	0	60	29	27
2017	Communications or public affairs	44	40	0	12	3	0	0	84	16	31
2017	Administration and operations	50	25	11	9	5	0	0	75	14	55
2017	Human resources	30	31	11	14	4	5	5	68	20	20
2017	Financial management	45	38	13	4	0	0	0	83	4	26
2017	Information technology	50	37	13	0	0	0	0	87	0	20
2017	Policy	26	41	17	11	5	0	0	67	16	53
2017	Project management	40	39	11	3	8	0	0	78	11	35
2017	None of the above	33	47	7	7	0	7	0	85	7	15
2014	Communications or public affairs	25	55	10	0	7	3	0	82	8	40
2014	Administration and operations	36	37	13	7	6	1	0	74	13	70
2014	Human resources	44	28	28	0	0	0	0	72	0	18
2014	Financial management	68	32	0	0	0	0	0	100	0	19
2014	Information technology	54	16	19	8	0	4	0	72	8	25
2014	Other services to the public	36	45	9	9	0	0	0	82	9	11
2014	None of the above	40	34	9	11	3	1	1	76	14	72

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	38	40	10	0	8	0	3	81	8	29
2018	Administration and operations	49	33	9	0	7	2	0	83	7	56
2018	Human resources	53	23	11	0	5	8	0	83	5	21
2018	Financial management	44	37	4	0	16	0	0	81	16	25
2018	Information technology	60	23	5	5	5	0	0	84	11	18
2018	Policy	53	26	4	10	2	4	0	83	13	48
2018	Project management	41	34	14	7	4	0	0	75	11	43
2018	None of the above	47	20	10	5	11	8	0	72	17	27
2017	Communications or public affairs	48	37	9	3	3	0	0	85	6	31
2017	Administration and operations	62	17	12	7	2	0	0	79	9	55
2017	Human resources	52	19	11	0	4	8	5	83	5	20
2017	Financial management	56	32	8	0	0	4	0	92	0	26
2017	Information technology	46	31	15	9	0	0	0	77	9	20
2017	Policy	41	31	17	7	0	4	0	75	8	53
2017	Project management	43	38	8	3	5	3	0	84	8	35
2017	None of the above	54	13	21	0	6	7	0	71	7	15
2014	Communications or public affairs	39	39	8	2	7	5	0	82	10	40
2014	Administration and operations	50	26	14	1	7	1	0	77	9	70
2014	Human resources	33	56	11	0	0	0	0	89	0	18
2014	Financial management	79	21	0	0	0	0	0	100	0	19
2014	Information technology	46	27	15	4	4	4	0	77	8	25
2014	Other services to the public	45	36	18	0	0	0	0	82	0	11
2014	None of the above	59	16	5	7	4	5	3	82	12	72

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	41	35	13	3	4	0	3	78	8	29
2018	Administration and operations	48	34	6	5	5	2	0	83	11	57
2018	Human resources	39	39	5	0	5	9	4	90	5	21
2018	Financial management	44	33	16	0	8	0	0	77	8	25
2018	Information technology	71	0	5	12	11	0	0	71	23	18
2018	Policy	45	31	8	12	5	0	0	75	17	47
2018	Project management	29	48	7	9	7	0	0	78	16	43
2018	None of the above	40	22	10	18	11	0	0	62	28	27
2017	Communications or public affairs	54	25	9	9	3	0	0	78	12	31
2017	Administration and operations	56	25	9	9	2	0	0	81	10	55
2017	Human resources	30	50	11	4	0	0	5	84	5	20
2017	Financial management	53	40	4	4	0	0	0	92	4	26
2017	Information technology	59	19	18	4	0	0	0	78	4	20
2017	Policy	37	46	8	4	6	0	0	83	9	53
2017	Project management	41	39	6	5	8	0	0	81	14	34
2017	None of the above	67	14	0	13	0	7	0	86	14	15
2014	Communications or public affairs	39	46	5	2	5	3	0	87	8	40
2014	Administration and operations	55	26	3	10	6	1	0	81	16	70
2014	Human resources	44	33	17	6	0	0	0	77	6	18
2014	Financial management	79	21	0	0	0	0	0	100	0	19
2014	Information technology	54	23	19	0	4	0	0	77	4	25
2014	Other services to the public	36	27	18	18	0	0	0	63	18	11
2014	None of the above	44	30	11	7	4	3	1	77	11	72

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	54	13	17	8	4	0	3	70	12	28
2018	Administration and operations	64	19	8	2	5	2	0	84	7	57
2018	Human resources	55	32	5	0	4	0	4	90	5	22
2018	Financial management	59	16	5	9	12	0	0	75	20	25
2018	Information technology	64	13	6	6	6	6	0	82	12	17
2018	Policy	65	20	4	7	4	0	0	86	10	48
2018	Project management	50	29	8	9	4	0	0	79	13	43
2018	None of the above	42	27	13	0	14	4	0	71	15	26
2017	Communications or public affairs	53	34	6	3	0	3	0	90	3	31
2017	Administration and operations	61	19	10	3	7	0	0	79	10	55
2017	Human resources	43	32	4	4	0	11	5	90	5	20
2017	Financial management	81	15	4	0	0	0	0	96	0	26
2017	Information technology	68	32	0	0	0	0	0	100	0	20
2017	Policy	65	14	13	0	2	6	0	84	2	53
2017	Project management	54	36	5	5	0	0	0	89	5	35
2017	None of the above	66	7	27	0	0	0	0	73	0	15

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	37	34	3	10	8	0	8	77	20	29
2018	Administration and operations	58	22	5	2	10	2	0	82	13	57
2018	Human resources	41	37	0	10	4	8	0	85	15	22
2018	Financial management	52	16	17	0	16	0	0	68	16	25
2018	Information technology	60	11	11	12	5	0	0	71	18	18
2018	Policy	52	26	10	10	2	0	0	78	12	48
2018	Project management	41	39	2	4	13	0	0	80	18	43
2018	None of the above	44	18	15	13	11	0	0	62	24	27
2017	Communications or public affairs	51	31	6	12	0	0	0	81	12	31
2017	Administration and operations	59	14	10	7	9	0	0	74	16	55
2017	Human resources	53	22	11	9	0	0	5	79	10	20
2017	Financial management	71	25	4	0	0	0	0	96	0	26
2017	Information technology	55	26	19	0	0	0	0	81	0	20
2017	Policy	47	33	13	6	2	0	0	80	7	53
2017	Project management	51	30	8	5	5	0	0	81	11	35
2017	None of the above	53	13	13	14	0	7	0	71	15	15
2014	Communications or public affairs	33	52	9	0	5	0	0	86	5	40
2014	Administration and operations	46	28	11	6	9	0	0	75	14	70
2014	Human resources	50	33	17	0	0	0	0	83	0	18
2014	Financial management	84	10	0	5	0	0	0	95	5	19
2014	Information technology	54	23	15	4	4	0	0	77	8	25
2014	Other services to the public	55	27	9	9	0	0	0	82	9	11
2014	None of the above	54	27	9	3	4	1	1	83	7	72

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	17	45	28	10	0	0	0	62	10	11
2018	Administration and operations	28	54	18	0	0	0	0	82	0	11
2018	Financial management	30	40	30	0	0	0	0	70	0	10
2018	Information technology	50	9	31	0	9	0	0	59	9	10
2018	Policy	41	13	18	18	0	5	5	60	20	16
2017	Financial management	32	52	0	16	0	0	0	84	16	12
2017	Information technology	30	50	0	10	0	0	10	89	11	10
2017	Policy	11	50	0	20	0	5	15	76	24	20
2017	Project management	0	50	10	0	19	11	9	63	24	10
2014	Communications or public affairs	25	41	9	18	8	0	0	66	25	12
2014	Administration and operations	14	41	18	9	9	5	4	60	20	22
2014	None of the above	20	40	8	12	0	0	19	75	15	24

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	28	23	27	15	7	0	0	51	22	29
2018	Administration and operations	37	33	17	6	0	7	0	75	7	57
2018	Human resources	15	45	10	26	0	4	0	62	28	22
2018	Financial management	51	13	13	7	8	9	0	70	16	25
2018	Information technology	55	34	5	5	0	0	0	89	5	18
2018	Policy	41	32	14	7	2	4	0	76	9	47
2018	Project management	20	45	16	12	2	4	0	69	15	43
2018	None of the above	26	26	12	18	10	7	0	57	31	27
2017	Communications or public affairs	39	40	9	9	3	0	0	79	12	31
2017	Administration and operations	38	28	17	9	4	4	0	69	13	55
2017	Human resources	5	42	36	4	9	5	0	49	14	20
2017	Financial management	38	39	4	15	0	4	0	80	16	26
2017	Information technology	50	23	13	9	0	4	0	77	9	20
2017	Policy	20	57	11	5	6	2	0	78	11	53
2017	Project management	19	25	24	8	16	6	3	48	26	35
2017	None of the above	32	27	21	14	6	0	0	59	21	15
2014	Communications or public affairs	21	40	12	5	9	13	0	70	16	40
2014	Administration and operations	21	41	21	8	6	3	0	64	14	70
2014	Human resources	6	39	17	28	6	0	6	47	36	18
2014	Financial management	42	42	5	10	0	0	0	84	10	19
2014	Information technology	15	51	15	0	8	12	0	74	9	25
2014	Other services to the public	28	36	9	9	0	18	0	78	11	11
2014	None of the above	32	34	11	11	3	10	0	73	15	72

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	21	18	17	35	11	0	0	38	45	29
2018	Administration and operations	34	29	19	15	3	0	0	63	18	57
2018	Human resources	11	30	33	21	0	4	0	43	22	22
2018	Financial management	52	22	8	3	12	4	0	76	16	25
2018	Information technology	61	23	11	5	0	0	0	84	5	18
2018	Policy	32	31	18	15	2	2	0	65	17	47
2018	Project management	18	43	19	16	4	0	0	61	20	43
2018	None of the above	23	23	11	21	18	3	0	48	41	27
2017	Communications or public affairs	42	21	21	12	3	0	0	63	16	31
2017	Administration and operations	31	30	14	14	10	0	0	62	25	55
2017	Human resources	5	26	38	18	9	5	0	32	28	20
2017	Financial management	36	37	15	11	0	0	0	73	11	26
2017	Information technology	46	26	18	4	0	6	0	76	5	20
2017	Policy	20	43	13	16	7	0	0	63	24	53
2017	Project management	16	20	21	14	22	6	3	39	38	35
2017	None of the above	26	48	0	14	13	0	0	74	26	15
2014	Communications or public affairs	21	43	20	7	7	3	0	65	15	40
2014	Administration and operations	22	32	17	16	11	1	0	55	27	70
2014	Human resources	28	39	23	11	0	0	0	66	11	18
2014	Financial management	42	32	16	10	0	0	0	74	10	19
2014	Information technology	19	46	23	4	0	8	0	71	4	25
2014	Other services to the public	9	45	27	18	0	0	0	55	18	11
2014	None of the above	27	31	22	12	5	1	0	60	18	72

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	17	17	21	27	18	0	0	34	45	29
2018	Administration and operations	17	34	25	17	5	2	0	52	23	56
2018	Human resources	16	21	21	30	0	13	0	42	34	22
2018	Financial management	40	29	15	0	12	4	0	72	12	25
2018	Information technology	43	30	16	5	5	0	0	73	10	18
2018	Policy	23	27	23	17	8	2	0	52	25	47
2018	Project management	14	29	33	18	7	0	0	42	25	43
2018	None of the above	19	29	16	12	20	4	0	50	34	25
2017	Communications or public affairs	33	27	24	12	3	0	0	60	16	31
2017	Administration and operations	21	37	19	16	7	0	0	58	23	55
2017	Human resources	5	26	38	18	9	5	0	32	28	20
2017	Financial management	20	54	11	15	0	0	0	73	15	26
2017	Information technology	46	22	13	13	0	6	0	72	14	20
2017	Policy	13	34	23	18	9	2	0	48	28	53
2017	Project management	14	17	26	11	24	6	3	33	38	35
2017	None of the above	19	28	27	7	20	0	0	47	26	15
2014	Communications or public affairs	11	40	25	18	7	0	0	51	24	40
2014	Administration and operations	19	36	16	17	11	1	0	56	29	70
2014	Human resources	28	56	11	6	0	0	0	83	6	18
2014	Financial management	32	47	16	5	0	0	0	79	5	19
2014	Information technology	19	51	15	4	0	12	0	79	4	25
2014	Other services to the public	9	27	36	18	9	0	0	36	27	11
2014	None of the above	11	39	16	21	8	4	0	53	30	72

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	14	41	14	28	3	0	0	54	31	29
2018	Administration and operations	18	40	21	9	10	2	0	59	19	57
2018	Human resources	25	30	5	35	0	4	0	58	37	22
2018	Financial management	24	42	8	15	8	4	0	68	24	25
2018	Information technology	50	34	5	5	5	0	0	84	11	18
2018	Policy	12	37	13	26	13	0	0	49	39	47
2018	Project management	9	39	17	22	13	0	0	48	36	43
2018	None of the above	15	31	17	15	22	0	0	46	37	27
2017	Communications or public affairs	39	28	18	12	3	0	0	67	15	31
2017	Administration and operations	33	27	23	11	7	0	0	59	18	55
2017	Human resources	0	35	43	9	9	5	0	37	18	20
2017	Financial management	31	32	11	26	0	0	0	62	26	26
2017	Information technology	33	35	18	9	0	6	0	72	9	20
2017	Policy	15	52	13	15	4	2	0	68	19	53
2017	Project management	11	44	22	8	11	3	3	57	20	35
2017	None of the above	26	34	20	7	13	0	0	60	20	15
2014	Communications or public affairs	16	50	10	19	2	3	0	68	21	40
2014	Administration and operations	13	32	22	21	10	1	0	46	32	70
2014	Human resources	28	33	17	11	0	6	6	69	12	18
2014	Financial management	42	37	10	5	5	0	0	79	10	19
2014	Information technology	27	31	27	8	0	8	0	62	9	25
2014	Other services to the public	9	18	18	36	9	9	0	30	50	11
2014	None of the above	17	26	17	22	14	4	0	45	38	71

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	25	57	3	14	0	0	0	82	14	29
2018	Administration and operations	32	30	21	15	0	2	0	63	16	56
2018	Human resources	32	47	8	8	0	4	0	83	8	22
2018	Financial management	36	44	12	0	4	4	0	84	4	25
2018	Information technology	60	29	11	0	0	0	0	89	0	18
2018	Policy	17	57	10	14	2	0	0	75	16	48
2018	Project management	24	43	16	14	2	0	0	67	17	42
2018	None of the above	27	41	18	11	3	0	0	68	14	27
2017	Communications or public affairs	41	40	12	6	0	0	0	82	6	31
2017	Administration and operations	35	42	14	7	2	0	0	77	9	55
2017	Human resources	27	46	9	14	0	5	0	76	15	20
2017	Financial management	42	43	7	8	0	0	0	85	8	26
2017	Information technology	39	43	18	0	0	0	0	82	0	19
2017	Policy	30	58	2	11	0	0	0	87	11	53
2017	Project management	22	43	16	5	8	3	3	68	14	35
2017	None of the above	47	27	20	6	0	0	0	74	6	15
2014	Communications or public affairs	29	52	12	5	2	0	0	80	7	40
2014	Administration and operations	28	44	17	7	3	1	0	73	10	70
2014	Human resources	56	39	6	0	0	0	0	94	0	18
2014	Financial management	47	48	5	0	0	0	0	95	0	19
2014	Information technology	23	51	11	4	0	12	0	83	4	25
2014	Other services to the public	36	18	18	18	9	0	0	55	27	11
2014	None of the above	21	42	16	14	6	1	0	64	20	72

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	21	30	10	27	7	3	0	54	36	29
2018	Administration and operations	19	38	13	17	6	5	1	61	25	57
2018	Human resources	40	29	9	17	0	4	0	73	18	22
2018	Financial management	32	37	4	8	12	4	4	75	21	25
2018	Information technology	55	16	11	18	0	0	0	71	18	18
2018	Policy	29	36	12	16	0	5	2	70	18	48
2018	Project management	11	40	16	24	4	4	0	54	30	43
2018	None of the above	35	23	7	21	15	0	0	57	36	27
2017	Communications or public affairs	32	31	9	16	6	3	3	67	23	31
2017	Administration and operations	36	29	12	9	5	7	2	71	15	55
2017	Human resources	27	42	14	13	0	0	4	71	14	20
2017	Financial management	46	31	4	11	4	0	4	81	16	26
2017	Information technology	59	10	18	9	4	0	0	69	13	20
2017	Policy	22	31	16	24	5	0	2	54	30	53
2017	Project management	22	36	5	18	11	5	3	63	31	35
2017	None of the above	18	21	7	28	20	7	0	42	51	15
2014	Communications or public affairs	33	41	5	13	4	3	3	77	18	40
2014	Administration and operations	29	46	13	6	6	1	0	76	11	70
2014	Human resources	67	28	6	0	0	0	0	94	0	18
2014	Financial management	37	42	16	0	0	0	5	84	0	19
2014	Information technology	35	35	15	4	8	4	0	72	12	25
2014	Other services to the public	9	55	18	0	9	9	0	70	10	11
2014	None of the above	40	34	5	7	5	8	0	81	13	72

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	21	25	35	11	8	0	46	19	28
2018	Administration and operations	23	43	28	7	0	0	66	7	55
2018	Human resources	30	39	9	18	0	4	72	19	22
2018	Financial management	44	13	35	0	4	4	59	4	25
2018	Information technology	66	5	23	5	0	0	71	5	18
2018	Policy	5	56	20	17	0	2	62	17	47
2018	Project management	11	41	28	13	2	4	55	16	43
2018	None of the above	21	32	21	9	14	4	55	24	26

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	3	21	25	17	18	17	0	29	42	29
2018	Administration and operations	10	25	23	12	9	13	7	44	26	56
2018	Human resources	13	20	18	29	0	17	4	41	37	22
2018	Financial management	27	25	20	8	8	8	4	59	18	25
2018	Information technology	60	5	11	12	11	0	0	66	23	18
2018	Policy	9	19	22	17	13	15	5	35	38	48
2018	Project management	2	24	33	9	19	11	2	30	32	43
2018	None of the above	11	23	15	15	22	15	0	40	43	27
2017	Communications or public affairs	9	6	28	16	9	15	17	22	37	31
2017	Administration and operations	21	15	10	21	12	16	5	45	42	55
2017	Human resources	17	0	22	13	14	25	10	26	41	20
2017	Financial management	23	34	17	0	7	15	4	70	9	26
2017	Information technology	50	9	13	9	9	10	0	66	20	20
2017	Policy	7	21	22	11	18	13	7	36	37	53
2017	Project management	5	26	16	8	22	17	5	41	38	35
2017	None of the above	6	13	27	15	27	7	7	22	48	15
2014	Communications or public affairs	10	20	20	21	14	12	5	36	41	40
2014	Administration and operations	14	18	15	16	20	14	3	39	42	70
2014	Human resources	23	28	11	22	6	6	6	56	31	18
2014	Financial management	16	22	16	26	5	10	5	44	37	19
2014	Information technology	15	38	15	0	12	20	0	67	14	25
2014	Other services to the public	18	0	18	27	9	27	0	25	50	11
2014	None of the above	4	21	10	15	16	27	7	38	48	72

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	11	16	27	27	18	0	0	28	45	29
2018	Administration and operations	25	29	17	17	7	5	0	57	25	57
2018	Human resources	22	28	18	16	9	8	0	54	27	22
2018	Financial management	28	36	20	4	8	4	0	67	12	25
2018	Information technology	55	22	11	7	5	0	0	77	12	18
2018	Policy	19	40	16	13	4	7	0	64	18	46
2018	Project management	4	22	27	33	13	0	0	27	47	43
2018	None of the above	16	26	22	12	21	3	0	44	34	27
2017	Communications or public affairs	27	34	13	16	3	6	0	66	21	30
2017	Administration and operations	23	35	24	7	9	2	0	59	16	55
2017	Human resources	16	26	14	23	4	16	0	51	32	20
2017	Financial management	54	35	4	7	0	0	0	89	7	26
2017	Information technology	46	22	4	13	15	0	0	68	27	20
2017	Policy	29	36	15	7	5	8	0	70	14	53
2017	Project management	6	37	19	14	16	8	0	47	33	35
2017	None of the above	18	28	14	20	13	7	0	50	36	15
2014	Communications or public affairs	24	49	15	7	5	0	0	73	12	40
2014	Administration and operations	26	36	25	6	6	1	0	63	11	70
2014	Human resources	45	39	11	6	0	0	0	83	6	18
2014	Financial management	63	32	0	5	0	0	0	95	5	19
2014	Information technology	31	31	15	12	4	8	0	67	17	25
2014	Other services to the public	46	27	27	0	0	0	0	73	0	11
2014	None of the above	24	34	19	10	10	3	1	60	20	72

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	11	34	8	30	14	0	3	47	45	29
2018	Administration and operations	22	25	25	14	9	3	0	49	25	57
2018	Human resources	9	28	14	25	9	4	12	43	40	22
2018	Financial management	41	31	13	0	15	0	0	72	15	25
2018	Information technology	38	34	11	0	18	0	0	71	18	18
2018	Policy	27	41	3	22	4	2	2	70	27	48
2018	Project management	2	21	32	15	25	4	0	24	42	43
2018	None of the above	27	22	0	17	31	0	3	50	50	27
2017	Communications or public affairs	32	27	9	25	3	0	3	62	29	31
2017	Administration and operations	14	16	22	21	18	10	0	33	43	55
2017	Human resources	21	4	23	18	18	16	0	30	43	20
2017	Financial management	34	20	23	15	8	0	0	55	22	26
2017	Information technology	37	9	13	18	23	0	0	46	41	20
2017	Policy	14	45	11	9	16	4	0	62	27	53
2017	Project management	13	33	5	11	30	3	5	50	44	35
2017	None of the above	6	32	14	13	27	8	0	42	43	15
2014	Communications or public affairs	8	19	22	28	17	0	5	29	47	40
2014	Administration and operations	17	23	20	27	10	4	0	41	38	70
2014	Human resources	17	33	28	11	11	0	0	50	23	18
2014	Financial management	48	26	5	5	16	0	0	74	21	19
2014	Information technology	8	31	19	23	15	4	0	40	40	25
2014	Other services to the public	27	9	18	18	28	0	0	36	46	11
2014	None of the above	20	27	12	16	15	4	5	52	35	72

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	15	48	13	21	3	0	0	63	24	29
2018	Administration and operations	21	42	23	3	7	3	0	65	10	57
2018	Human resources	16	44	28	4	0	4	4	65	4	22
2018	Financial management	33	32	24	0	8	3	0	67	8	25
2018	Information technology	60	29	0	5	5	0	0	89	11	18
2018	Policy	21	48	16	14	0	2	0	70	14	48
2018	Project management	9	52	21	9	9	0	0	61	18	43
2018	None of the above	25	21	26	11	10	7	0	49	23	27
2017	Communications or public affairs	30	46	15	9	0	0	0	75	9	31
2017	Administration and operations	16	39	31	7	7	0	0	55	14	55
2017	Human resources	22	32	16	20	0	10	0	60	22	19
2017	Financial management	42	40	7	7	0	4	0	85	8	26
2017	Information technology	41	31	18	6	4	0	0	72	10	20
2017	Policy	27	36	24	11	2	0	0	63	13	53
2017	Project management	18	44	13	5	16	3	0	64	22	35
2017	None of the above	19	27	21	20	6	7	0	50	28	15

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	35	44	8	7	3	3	0	81	11	29
2018	Administration and operations	48	31	12	4	0	5	0	83	4	56
2018	Human resources	36	47	0	4	4	8	0	91	9	22
2018	Financial management	46	33	9	0	0	12	0	90	0	24
2018	Information technology	71	12	16	0	0	0	0	84	0	18
2018	Policy	26	60	4	5	0	6	0	91	5	47
2018	Project management	25	45	24	2	2	2	0	71	4	43
2018	None of the above	40	34	7	8	0	11	0	84	9	26
2017	Communications or public affairs	42	40	12	3	0	0	3	84	3	31
2017	Administration and operations	49	37	9	4	0	2	0	87	4	53
2017	Human resources	44	22	18	0	4	11	0	74	5	20
2017	Financial management	54	27	8	0	0	7	4	91	0	26
2017	Information technology	59	13	22	0	0	6	0	77	0	20
2017	Policy	40	33	14	2	6	5	0	77	8	53
2017	Project management	27	46	8	5	5	8	0	79	12	35
2017	None of the above	54	26	0	0	6	14	0	93	7	15
2014	Communications or public affairs	48	35	15	0	0	3	0	85	0	40
2014	Administration and operations	49	31	10	1	4	4	0	84	6	70
2014	Human resources	67	33	0	0	0	0	0	100	0	18
2014	Financial management	73	27	0	0	0	0	0	100	0	19
2014	Information technology	46	39	11	0	0	4	0	89	0	25
2014	Other services to the public	28	27	18	9	18	0	0	55	27	11
2014	None of the above	51	26	15	3	3	3	0	79	6	72

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	49	41	3	0	3	3	0	93	3	29
2018	Administration and operations	37	46	14	1	0	1	0	84	2	57
2018	Human resources	30	49	4	8	4	4	0	82	13	22
2018	Financial management	47	33	4	4	4	8	0	87	8	25
2018	Information technology	78	11	11	0	0	0	0	89	0	18
2018	Policy	35	47	12	4	0	2	0	84	4	48
2018	Project management	20	48	18	11	2	0	0	68	14	43
2018	None of the above	35	38	10	10	3	3	0	75	14	27
2017	Communications or public affairs	45	39	6	3	0	3	3	90	3	31
2017	Administration and operations	45	34	7	10	2	2	0	81	12	55
2017	Human resources	27	37	9	14	0	13	0	74	16	20
2017	Financial management	49	44	7	0	0	0	0	93	0	26
2017	Information technology	64	17	19	0	0	0	0	81	0	20
2017	Policy	44	38	9	6	2	2	0	83	8	53
2017	Project management	32	49	11	3	3	3	0	83	6	35
2017	None of the above	40	47	7	0	6	0	0	87	6	15
2014	Communications or public affairs	51	36	10	0	3	0	0	87	3	40
2014	Administration and operations	39	34	14	7	4	1	0	74	12	70
2014	Human resources	67	28	6	0	0	0	0	94	0	18
2014	Financial management	63	37	0	0	0	0	0	100	0	19
2014	Information technology	46	31	11	4	0	8	0	84	4	25
2014	Other services to the public	37	27	18	9	9	0	0	64	18	11
2014	None of the above	49	27	12	7	3	1	0	78	10	72

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	31	47	3	10	8	0	79	18	29
2018	Administration and operations	60	35	1	3	0	0	95	3	57
2018	Human resources	35	52	8	0	4	0	88	4	22
2018	Financial management	48	37	0	8	4	4	88	12	25
2018	Information technology	78	11	5	5	0	0	89	5	18
2018	Policy	45	45	2	4	2	2	92	6	48
2018	Project management	30	52	13	4	0	0	82	4	43
2018	None of the above	30	31	21	4	14	0	61	18	27
2017	Communications or public affairs	42	49	9	0	0	0	91	0	31
2017	Administration and operations	49	34	11	5	2	0	82	7	55
2017	Human resources	36	36	19	4	0	5	76	5	20
2017	Financial management	53	40	7	0	0	0	93	0	26
2017	Information technology	54	41	4	0	0	0	96	0	20
2017	Policy	52	39	2	5	2	0	91	7	53
2017	Project management	41	30	19	0	11	0	70	11	35
2017	None of the above	45	28	20	6	0	0	74	6	15
2014	Communications or public affairs	39	51	2	3	5	0	90	8	39
2014	Administration and operations	52	34	7	1	6	0	86	7	70
2014	Human resources	67	17	17	0	0	0	83	0	18
2014	Financial management	79	16	5	0	0	0	95	0	19
2014	Information technology	66	19	7	4	4	0	85	8	25
2014	Other services to the public	37	36	9	18	0	0	73	18	11
2014	None of the above	62	29	10	0	0	0	90	0	72

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	17	28	30	17	8	0	46	24	29
2018	Administration and operations	34	37	19	4	3	2	73	8	57
2018	Human resources	11	46	17	13	8	4	59	22	22
2018	Financial management	43	29	16	0	8	4	75	8	25
2018	Information technology	71	12	11	5	0	0	84	5	18
2018	Policy	30	26	21	16	4	3	58	21	48
2018	Project management	18	47	23	7	4	0	66	11	43
2018	None of the above	26	26	15	11	21	0	53	32	27
2017	Communications or public affairs	43	31	16	6	3	0	74	10	30
2017	Administration and operations	33	30	14	12	11	0	63	23	55
2017	Human resources	31	13	32	10	9	5	46	20	20
2017	Financial management	62	27	4	4	4	0	89	7	26
2017	Information technology	53	18	25	4	0	0	71	4	19
2017	Policy	36	34	8	11	11	0	70	22	53
2017	Project management	32	30	8	16	11	3	64	28	35
2017	None of the above	33	20	20	14	6	8	57	21	15
2014	Communications or public affairs	21	56	15	3	5	0	77	7	40
2014	Administration and operations	40	32	15	7	6	0	72	13	70
2014	Human resources	56	22	17	6	0	0	78	6	18
2014	Financial management	48	52	0	0	0	0	100	0	19
2014	Information technology	35	43	15	0	4	4	80	4	25
2014	Other services to the public	18	28	18	27	9	0	46	36	11
2014	None of the above	44	28	11	11	7	0	71	18	72

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	27	26	22	14	12	0	52	26	27
2018	Administration and operations	38	32	18	8	3	2	71	11	57
2018	Human resources	11	54	18	0	12	4	69	12	22
2018	Financial management	54	26	8	0	8	4	83	8	24
2018	Information technology	71	7	16	5	0	0	78	5	18
2018	Policy	28	30	24	14	4	0	58	18	48
2018	Project management	18	48	19	13	2	0	66	16	43
2018	None of the above	23	26	22	8	21	0	49	29	27
2017	Communications or public affairs	35	40	12	9	3	0	75	12	31
2017	Administration and operations	34	34	13	9	11	0	68	20	54
2017	Human resources	31	22	29	5	9	5	55	15	20
2017	Financial management	61	28	7	4	0	0	89	4	26
2017	Information technology	55	22	9	9	0	6	81	9	20
2017	Policy	33	44	8	6	9	0	77	15	52
2017	Project management	25	43	11	8	14	0	67	22	35
2017	None of the above	33	20	28	14	6	0	52	20	15
2014	Communications or public affairs	24	54	12	5	5	0	78	10	40
2014	Administration and operations	32	41	15	9	3	0	73	11	70
2014	Human resources	50	34	17	0	0	0	83	0	18
2014	Financial management	48	52	0	0	0	0	100	0	19
2014	Information technology	35	43	11	0	4	8	84	4	25
2014	Other services to the public	18	37	18	27	0	0	55	27	11
2014	None of the above	42	29	7	15	5	1	72	21	72

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	19	21	28	14	14	3	0	41	29	28
2018	Administration and operations	26	29	21	15	6	1	0	57	22	57
2018	Human resources	7	39	14	15	16	8	0	51	34	22
2018	Financial management	44	20	13	8	8	8	0	69	17	25
2018	Information technology	71	0	7	22	0	0	0	71	22	18
2018	Policy	24	20	19	29	6	2	0	45	35	48
2018	Project management	19	35	20	16	9	2	0	55	25	43
2018	None of the above	22	10	19	12	38	0	0	32	49	27
2017	Communications or public affairs	32	43	3	6	15	0	0	75	22	31
2017	Administration and operations	30	26	14	19	7	3	0	58	27	55
2017	Human resources	27	22	20	13	14	5	0	51	29	20
2017	Financial management	48	21	15	11	0	4	0	73	12	26
2017	Information technology	64	0	18	14	4	0	0	64	19	20
2017	Policy	25	25	21	18	11	0	0	50	29	53
2017	Project management	14	30	13	22	14	8	0	48	38	35
2017	None of the above	26	7	20	28	20	0	0	32	48	15
2014	Communications or public affairs	17	23	25	20	14	2	0	40	35	40
2014	Administration and operations	35	21	15	15	7	6	0	60	24	70
2014	Human resources	41	29	6	18	6	0	0	71	24	17
2014	Financial management	58	31	10	0	0	0	0	90	0	19
2014	Information technology	31	27	23	8	4	8	0	63	12	25
2014	Other services to the public	27	18	9	27	18	0	0	45	45	11
2014	None of the above	32	18	18	14	12	4	3	53	28	72

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Communications or public affairs	34	18	48	29
2018	Administration and operations	35	23	42	57
2018	Human resources	50	12	38	22
2018	Financial management	60	24	16	25
2018	Information technology	40	50	10	18
2018	Policy	54	13	33	48
2018	Project management	46	11	42	42
2018	None of the above	50	22	29	27
2017	Communications or public affairs	28	42	31	31
2017	Administration and operations	42	25	33	55
2017	Human resources	52	21	27	20
2017	Financial management	56	25	20	26
2017	Information technology	54	24	22	20
2017	Policy	49	25	26	53
2017	Project management	40	25	35	35
2017	None of the above	54	6	40	15
2014	Communications or public affairs	49	14	37	40
2014	Administration and operations	33	20	48	70
2014	Human resources	61	17	22	18
2014	Financial management	42	32	26	19
2014	Information technology	27	19	54	25
2014	Other services to the public	55	18	27	11
2014	None of the above	51	20	29	72

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Communications or public affairs	0	11	76	0	0	12	10
2018	Administration and operations	10	13	60	4	8	6	21
2018	Human resources	0	0	100	0	0	0	10
2018	Financial management	0	54	18	0	21	6	15
2018	Policy	0	27	66	0	3	4	26
2018	Project management	5	29	40	10	12	5	19
2018	None of the above	9	0	84	0	0	7	13
2017	Administration and operations	4	9	79	0	0	8	24
2017	Human resources	0	19	73	0	0	8	11
2017	Financial management	13	47	28	7	0	6	15
2017	Information technology	17	8	43	0	24	8	10
2017	Policy	0	11	77	8	0	4	27
2017	Project management	7	0	68	18	7	0	13
2014	Communications or public affairs	0	10	79	10	9999	0	20
2014	Administration and operations	0	22	61	17	9999	0	23
2014	Human resources	0	9	64	0	9999	27	11
2014	None of the above	3	14	65	13	9999	5	37

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Administration and operations	11	89	58
2018	Human resources	24	76	22
2018	Policy	13	87	48
2018	Project management	13	87	43
2018	None of the above	21	79	27

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	7	6	22	10	8	40	7	25	34	29
2018	Administration and operations	18	16	30	4	3	27	3	48	10	57
2018	Human resources	22	4	34	4	0	18	17	41	7	22
2018	Financial management	24	14	12	4	4	35	8	66	14	25
2018	Information technology	42	0	22	0	0	36	0	66	0	18
2018	Policy	9	8	22	5	2	49	6	37	15	48
2018	Project management	2	13	30	4	0	48	2	31	9	43
2018	None of the above	7	13	17	7	11	37	8	37	32	27
2017	Communications or public affairs	3	3	31	15	0	33	14	12	29	31
2017	Administration and operations	17	14	12	11	7	32	7	52	29	55
2017	Human resources	12	10	18	0	0	51	8	54	0	20
2017	Financial management	30	23	7	7	0	25	7	78	11	26
2017	Information technology	40	9	13	0	4	22	12	73	7	20
2017	Policy	9	5	18	5	2	43	17	37	18	53
2017	Project management	3	5	26	8	11	44	3	16	35	35
2017	None of the above	6	19	14	0	21	33	7	42	35	15
2014	Communications or public affairs	7	19	15	10	7	37	5	45	30	40
2014	Administration and operations	14	4	17	7	10	38	10	35	32	70
2014	Human resources	34	22	11	0	0	28	6	83	0	18
2014	Financial management	21	16	27	0	0	26	11	58	0	19
2014	Information technology	19	19	15	4	4	39	0	63	13	25
2014	Other services to the public	9	27	0	9	0	27	27	80	20	11
2014	None of the above	14	7	11	5	3	42	18	52	20	72

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	7	37	21	10	8	13	3	53	22	29
2018	Administration and operations	24	37	20	5	1	12	0	69	8	57
2018	Human resources	26	23	20	4	9	14	4	60	16	22
2018	Financial management	39	30	0	4	4	23	0	90	10	25
2018	Information technology	53	25	16	0	0	5	0	83	0	18
2018	Policy	13	38	34	2	2	11	0	57	4	47
2018	Project management	14	30	29	4	2	20	0	56	8	43
2018	None of the above	16	31	32	0	11	10	0	53	12	27
2017	Communications or public affairs	17	27	28	19	0	9	0	49	21	31
2017	Administration and operations	23	36	16	4	5	14	2	71	11	55
2017	Human resources	12	24	17	4	4	38	0	58	14	20
2017	Financial management	33	29	7	11	0	19	0	77	14	26
2017	Information technology	54	27	4	4	0	10	0	90	5	20
2017	Policy	15	23	22	5	2	29	4	56	11	53
2017	Project management	11	19	29	11	5	25	0	40	21	35
2017	None of the above	12	20	21	6	15	21	7	43	29	15
2014	Communications or public affairs	17	35	20	8	7	13	0	59	18	39
2014	Administration and operations	19	20	21	7	10	21	3	50	22	70
2014	Human resources	39	50	6	0	0	6	0	94	0	18
2014	Financial management	36	32	16	5	0	10	0	76	6	19
2014	Information technology	27	31	26	0	0	16	0	69	0	25
2014	Other services to the public	28	27	9	9	0	27	0	75	12	11
2014	None of the above	18	15	22	3	3	34	5	55	9	72

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Project management	11	89	43

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	7	3	31	0	4	47	7	23	9	29
2018	Administration and operations	16	17	27	0	4	32	4	53	6	56
2018	Human resources	22	4	30	0	4	31	8	44	7	22
2018	Financial management	25	13	16	4	0	39	4	66	7	25
2018	Information technology	42	0	22	0	0	36	0	66	0	18
2018	Policy	9	10	22	0	0	54	6	46	0	48
2018	Project management	2	18	23	8	0	46	2	40	15	42
2018	None of the above	8	8	21	0	7	45	11	37	15	27
2017	Communications or public affairs	6	6	25	0	0	49	14	33	0	31
2017	Administration and operations	12	18	9	7	2	46	7	63	19	55
2017	Human resources	12	10	22	0	0	43	13	49	0	20
2017	Financial management	26	19	4	0	0	44	8	92	0	26
2017	Information technology	48	0	14	5	0	29	5	72	7	19
2017	Policy	9	5	20	0	0	49	16	43	0	53
2017	Project management	3	8	22	0	3	64	0	31	8	35
2017	None of the above	6	13	21	0	0	54	7	48	0	15
2014	Communications or public affairs	3	19	21	3	3	44	8	45	11	40
2014	Administration and operations	11	7	13	4	1	51	12	50	15	70
2014	Human resources	45	17	6	0	0	28	6	92	0	18
2014	Financial management	16	16	27	0	0	31	11	54	0	19
2014	Information technology	23	8	27	4	0	27	12	50	6	25
2014	Other services to the public	9	18	0	9	9	36	18	60	40	11
2014	None of the above	10	11	11	3	3	51	12	56	15	72

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	21	27	28	0	3	17	3	61	4	29
2018	Administration and operations	27	30	23	0	4	15	1	68	4	56
2018	Human resources	26	25	29	0	4	12	4	60	5	22
2018	Financial management	34	30	8	4	0	24	0	84	5	24
2018	Information technology	53	19	22	0	0	5	0	77	0	18
2018	Policy	21	32	28	2	0	17	0	63	2	48
2018	Project management	11	48	10	5	5	18	2	75	12	42
2018	None of the above	25	19	29	0	7	17	3	55	9	27
2017	Communications or public affairs	26	33	22	0	0	18	0	73	0	31
2017	Administration and operations	23	45	10	4	2	16	0	81	6	55
2017	Human resources	22	13	31	0	0	29	5	53	0	20
2017	Financial management	30	43	4	0	0	23	0	95	0	26
2017	Information technology	59	22	9	0	0	10	0	90	0	20
2017	Policy	19	33	18	2	2	23	4	70	5	53
2017	Project management	23	27	22	0	3	22	3	67	4	35
2017	None of the above	20	26	20	0	0	28	7	69	0	15
2014	Communications or public affairs	27	30	21	5	3	12	3	67	9	40
2014	Administration and operations	21	31	16	6	4	20	3	67	13	70
2014	Human resources	56	22	6	6	0	11	0	88	6	18
2014	Financial management	47	21	16	0	0	16	0	81	0	19
2014	Information technology	31	23	19	4	0	23	0	71	5	25
2014	Other services to the public	18	18	0	18	9	36	0	57	43	11
2014	None of the above	29	19	15	4	3	30	0	69	10	72

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	34	35	25	3	3	0	0	69	6	29
2018	Administration and operations	28	32	14	18	6	0	2	62	24	57
2018	Human resources	20	34	10	13	19	0	4	56	33	22
2018	Financial management	25	27	36	4	4	0	4	54	8	25
2018	Information technology	38	25	10	16	11	0	0	62	27	18
2018	Policy	18	40	30	4	8	0	0	57	12	48
2018	Project management	21	30	19	17	11	0	2	52	29	43
2018	None of the above	40	22	11	10	17	0	0	62	27	27
2017	Communications or public affairs	27	35	23	13	3	0	0	61	16	30
2017	Administration and operations	34	14	20	17	13	0	2	49	31	54
2017	Human resources	25	19	12	25	13	0	5	47	41	20
2017	Financial management	20	37	22	7	9	0	4	60	17	26
2017	Information technology	55	22	19	0	4	0	0	77	4	20
2017	Policy	29	16	17	23	13	0	2	46	37	53
2017	Project management	24	18	22	13	19	3	0	44	34	35
2017	None of the above	19	27	21	0	26	0	7	49	28	15

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	3	14	28	24	31	0	17	55	29
2018	Administration and operations	10	28	31	16	16	0	38	31	57
2018	Human resources	11	10	13	33	28	4	23	64	22
2018	Financial management	9	8	37	39	8	0	16	47	25
2018	Information technology	16	21	40	12	11	0	37	23	18
2018	Policy	10	22	38	22	9	0	32	30	48
2018	Project management	11	31	29	20	9	0	43	29	43
2018	None of the above	14	11	22	20	34	0	25	53	27
2017	Communications or public affairs	22	20	24	18	15	0	42	34	31
2017	Administration and operations	14	15	23	28	19	0	30	48	55
2017	Human resources	14	14	39	8	24	0	28	33	20
2017	Financial management	7	26	44	15	7	0	34	22	26
2017	Information technology	13	31	20	27	9	0	44	36	20
2017	Policy	7	21	37	17	18	0	29	35	53
2017	Project management	8	26	22	19	25	0	34	44	35
2017	None of the above	8	14	19	28	32	0	21	59	15

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	8	14	27	24	27	0	0	21	51	29
2018	Administration and operations	12	27	27	20	14	0	0	39	34	57
2018	Human resources	11	10	24	20	31	4	0	22	53	22
2018	Financial management	9	19	32	28	13	0	0	27	41	25
2018	Information technology	10	32	29	18	11	0	0	42	29	18
2018	Policy	10	33	22	23	12	0	0	43	35	47
2018	Project management	11	28	30	24	8	0	0	39	32	42
2018	None of the above	7	23	19	13	35	4	0	30	50	26
2017	Communications or public affairs	18	29	12	22	19	0	0	46	42	30
2017	Administration and operations	9	20	34	18	17	0	2	29	36	55
2017	Human resources	9	24	26	16	25	0	0	33	41	20
2017	Financial management	15	46	21	19	0	0	0	60	19	26
2017	Information technology	32	27	9	23	9	0	0	59	32	20
2017	Policy	9	23	29	20	18	0	0	32	38	53
2017	Project management	18	24	16	14	27	0	0	42	41	35
2017	None of the above	0	28	32	13	27	0	0	28	40	15

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	0	10	25	24	41	0	0	10	65	29
2018	Administration and operations	9	28	31	17	16	0	0	37	32	57
2018	Human resources	11	4	19	33	28	4	0	16	64	22
2018	Financial management	5	17	17	47	15	0	0	21	62	25
2018	Information technology	27	23	18	22	11	0	0	49	33	18
2018	Policy	12	26	26	22	14	0	0	38	36	47
2018	Project management	16	26	32	11	16	0	0	42	27	43
2018	None of the above	7	20	13	15	42	3	0	28	58	27
2017	Communications or public affairs	18	32	15	25	10	0	0	49	35	30
2017	Administration and operations	7	15	21	31	25	0	2	22	57	55
2017	Human resources	5	20	5	49	21	0	0	25	70	19
2017	Financial management	19	26	21	31	4	0	0	45	35	26
2017	Information technology	17	28	22	13	19	0	0	45	32	20
2017	Policy	7	29	21	18	24	0	0	36	42	53
2017	Project management	8	19	29	25	19	0	0	27	44	35
2017	None of the above	7	13	34	7	40	0	0	20	47	15

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	3	24	35	21	14	0	3	28	36	29
2018	Administration and operations	32	28	20	8	8	0	4	63	16	56
2018	Human resources	22	13	19	23	15	4	4	39	41	22
2018	Financial management	26	34	22	14	0	0	4	63	14	23
2018	Information technology	37	27	18	7	5	5	0	68	13	18
2018	Policy	24	31	28	6	11	0	0	55	17	48
2018	Project management	25	43	13	13	4	0	2	69	18	43
2018	None of the above	28	13	12	11	32	3	0	43	45	27
2017	Communications or public affairs	19	37	21	12	3	0	8	60	17	31
2017	Administration and operations	27	24	18	7	16	0	7	55	25	54
2017	Human resources	30	32	13	8	0	0	16	74	10	20
2017	Financial management	23	38	24	7	0	0	8	66	8	26
2017	Information technology	40	24	18	0	9	6	4	70	10	20
2017	Policy	22	37	23	13	5	0	0	58	18	53
2017	Project management	19	13	33	10	11	0	13	37	25	35
2017	None of the above	41	20	20	0	12	0	7	66	13	15

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	10	20	28	21	21	30	41	29
2018	Administration and operations	30	28	22	9	11	58	20	57
2018	Human resources	24	12	19	26	18	37	44	22
2018	Financial management	31	20	28	20	0	51	20	25
2018	Information technology	51	6	32	6	6	56	12	17
2018	Policy	19	26	28	18	9	45	27	48
2018	Project management	23	29	32	8	9	52	16	43
2018	None of the above	10	18	18	16	37	28	53	27
2017	Communications or public affairs	32	22	18	22	6	54	28	31
2017	Administration and operations	20	33	23	11	13	53	24	53
2017	Human resources	39	10	23	24	4	48	28	20
2017	Financial management	31	28	37	0	4	59	4	26
2017	Information technology	31	39	18	13	0	69	13	20
2017	Policy	22	19	25	28	5	41	34	52
2017	Project management	11	29	38	16	5	40	22	35
2017	None of the above	8	47	7	25	13	55	38	15

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	18	28	39	9	7	0	0	46	15	28
2018	Administration and operations	26	35	30	6	2	2	0	62	7	56
2018	Human resources	11	43	24	9	9	4	0	57	18	22
2018	Financial management	21	35	39	4	0	0	0	57	4	25
2018	Information technology	49	19	16	5	11	0	0	67	16	18
2018	Policy	27	30	23	16	4	0	0	57	20	48
2018	Project management	11	37	28	19	2	2	0	49	21	43
2018	None of the above	33	18	19	18	12	0	0	51	30	27
2017	Communications or public affairs	29	31	30	9	0	0	0	60	9	31
2017	Administration and operations	33	40	9	9	4	2	4	77	14	53
2017	Human resources	39	14	25	12	5	0	5	56	18	20
2017	Financial management	27	47	11	8	4	0	4	77	12	26
2017	Information technology	41	31	22	6	0	0	0	72	6	20
2017	Policy	26	26	33	6	9	0	0	52	15	52
2017	Project management	26	19	30	13	8	0	3	47	22	35
2017	None of the above	28	6	53	13	0	0	0	34	13	15

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	3	27	27	32	11	0	0	30	43	28
2018	Administration and operations	23	32	18	20	6	0	0	56	26	57
2018	Human resources	13	13	30	32	8	4	0	26	42	22
2018	Financial management	9	22	40	25	4	0	0	31	29	25
2018	Information technology	27	32	23	12	5	0	0	59	18	18
2018	Policy	11	36	17	27	9	0	0	47	36	47
2018	Project management	19	25	28	24	4	0	0	44	29	43
2018	None of the above	8	30	28	15	19	0	0	38	34	27
2017	Communications or public affairs	17	31	27	21	3	0	0	48	25	31
2017	Administration and operations	19	22	28	23	5	0	2	42	29	54
2017	Human resources	10	40	13	18	20	0	0	50	38	20
2017	Financial management	30	34	28	3	0	0	4	67	4	26
2017	Information technology	15	44	22	9	10	0	0	59	19	20
2017	Policy	15	26	18	29	11	0	0	42	40	52
2017	Project management	16	35	22	17	8	0	3	52	25	35
2017	None of the above	21	13	34	32	0	0	0	34	32	15

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	11	26	28	22	14	0	0	37	36	28
2018	Administration and operations	26	37	15	17	3	2	0	64	20	57
2018	Human resources	24	14	38	9	12	4	0	39	21	22
2018	Financial management	16	36	16	28	4	0	0	52	32	25
2018	Information technology	53	23	18	0	5	0	0	77	5	18
2018	Policy	14	30	35	8	12	0	0	45	20	48
2018	Project management	24	25	22	22	7	0	0	49	28	43
2018	None of the above	12	30	17	15	27	0	0	42	42	27
2017	Communications or public affairs	20	40	24	6	6	0	3	62	13	31
2017	Administration and operations	31	32	14	11	11	0	0	64	22	53
2017	Human resources	22	32	17	29	0	0	0	54	29	20
2017	Financial management	30	31	26	13	0	0	0	61	13	26
2017	Information technology	32	40	18	4	6	0	0	72	10	20
2017	Policy	7	28	29	26	10	0	0	36	35	52
2017	Project management	34	22	17	19	8	0	0	56	27	35
2017	None of the above	6	26	40	14	14	0	0	32	27	15

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	12	46	25	7	10	0	0	58	17	28
2018	Administration and operations	23	36	22	13	5	0	0	60	18	57
2018	Human resources	27	14	33	10	12	4	0	43	22	22
2018	Financial management	20	48	23	5	4	0	0	68	9	25
2018	Information technology	37	16	29	18	0	0	0	53	18	18
2018	Policy	41	25	22	8	4	0	0	66	12	48
2018	Project management	21	37	20	20	2	0	0	58	22	43
2018	None of the above	15	22	30	12	19	0	0	38	32	26
2017	Communications or public affairs	25	39	21	9	3	0	3	66	13	31
2017	Administration and operations	22	20	29	18	9	0	2	42	28	53
2017	Human resources	35	13	17	20	4	5	5	54	27	20
2017	Financial management	34	35	27	0	0	0	4	71	0	26
2017	Information technology	41	22	9	23	4	0	0	64	27	20
2017	Policy	28	42	13	9	7	0	0	70	17	52
2017	Project management	29	27	20	22	3	0	0	56	25	35
2017	None of the above	21	33	27	19	0	0	0	54	19	15

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	69	10	13	3	3	0	0	80	7	28
2018	Administration and operations	56	24	11	2	3	0	3	83	5	57
2018	Human resources	47	26	18	4	0	4	0	77	4	22
2018	Financial management	52	37	0	4	7	0	0	89	11	25
2018	Information technology	73	5	22	0	0	0	0	78	0	18
2018	Policy	67	14	10	4	4	0	2	82	8	48
2018	Project management	61	18	16	2	3	0	0	79	5	43
2018	None of the above	53	5	31	7	0	0	4	60	7	26
2017	Communications or public affairs	53	22	6	6	12	0	0	75	19	31
2017	Administration and operations	65	18	5	5	4	0	4	86	9	55
2017	Human resources	66	13	21	0	0	0	0	79	0	20
2017	Financial management	65	20	12	0	0	0	4	88	0	26
2017	Information technology	60	13	13	9	0	4	0	77	9	20
2017	Policy	60	18	13	4	4	0	2	80	7	53
2017	Project management	46	28	11	11	3	0	3	75	14	35
2017	None of the above	32	27	22	7	13	0	0	59	20	15

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	87	3	0	3	3	0	3	93	7	28
2018	Administration and operations	81	6	3	2	2	0	5	92	4	57
2018	Human resources	61	18	4	0	0	4	12	95	0	22
2018	Financial management	88	5	0	7	0	0	0	93	7	25
2018	Information technology	84	5	11	0	0	0	0	89	0	18
2018	Policy	90	4	0	2	4	0	0	94	6	48
2018	Project management	74	14	5	4	0	0	2	90	5	42
2018	None of the above	70	11	7	0	0	0	11	92	0	27

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	68	11	7	3	4	0	7	85	8	28
2018	Administration and operations	86	3	2	2	3	0	3	92	6	57
2018	Human resources	60	13	11	4	4	4	4	80	9	22
2018	Financial management	81	7	4	8	0	0	0	88	8	25
2018	Information technology	79	16	5	0	0	0	0	95	0	18
2018	Policy	85	8	0	7	0	0	0	93	7	47
2018	Project management	66	11	16	2	2	0	2	79	4	43
2018	None of the above	68	5	3	17	7	0	0	72	24	27
2017	Communications or public affairs	75	12	3	0	3	3	3	93	3	31
2017	Administration and operations	70	5	2	4	11	0	9	83	16	55
2017	Human resources	71	20	5	4	0	0	0	91	4	20
2017	Financial management	85	7	4	0	0	0	4	96	0	26
2017	Information technology	60	26	4	0	0	4	4	95	0	20
2017	Policy	80	9	4	2	4	0	2	91	6	52
2017	Project management	69	14	3	8	0	3	3	88	9	34
2017	None of the above	67	0	6	7	14	0	7	72	22	15

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	45	34	14	3	0	0	3	82	3	29
2018	Administration and operations	57	23	14	3	1	0	1	81	5	58
2018	Human resources	67	23	5	0	0	4	0	95	0	22
2018	Financial management	61	28	8	4	0	0	0	88	4	25
2018	Information technology	77	7	11	5	0	0	0	84	5	18
2018	Policy	56	33	4	7	0	0	0	89	7	47
2018	Project management	56	21	14	4	2	0	2	79	7	43
2018	None of the above	60	13	12	3	8	0	5	76	12	27
2017	Communications or public affairs	53	26	15	6	0	0	0	78	6	31
2017	Administration and operations	64	18	11	0	2	0	5	87	2	55
2017	Human resources	67	18	4	6	0	0	4	89	7	20
2017	Financial management	59	30	7	0	0	0	4	92	0	26
2017	Information technology	69	9	9	4	0	4	4	85	5	20
2017	Policy	60	26	9	0	5	0	0	86	5	53
2017	Project management	59	19	11	8	0	0	3	80	9	35
2017	None of the above	27	39	13	0	14	0	7	72	15	15

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	28	34	17	10	11	0	0	62	21	29
2018	Administration and operations	65	20	5	4	5	0	1	86	9	58
2018	Human resources	44	24	19	4	4	4	0	71	9	22
2018	Financial management	60	16	8	9	8	0	0	76	17	25
2018	Information technology	89	0	5	0	5	0	0	89	5	18
2018	Policy	51	25	15	7	2	0	0	76	9	46
2018	Project management	57	20	12	9	2	0	0	77	11	43
2018	None of the above	50	16	8	15	11	0	0	66	25	27
2017	Communications or public affairs	52	41	3	3	0	0	0	94	3	30
2017	Administration and operations	56	18	7	5	9	0	5	78	15	55
2017	Human resources	54	17	13	11	0	0	4	75	11	20
2017	Financial management	78	11	8	0	0	0	4	92	0	26
2017	Information technology	69	17	4	0	0	4	4	95	0	20
2017	Policy	58	13	16	5	5	0	2	72	11	53
2017	Project management	57	22	16	3	0	0	3	81	3	35
2017	None of the above	46	13	20	7	7	0	7	63	15	15

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	47	20	7	0	3	0	24	87	4	29
2018	Administration and operations	53	7	4	0	0	0	36	94	0	58
2018	Human resources	48	23	0	0	0	4	24	100	0	22
2018	Financial management	51	22	5	4	0	0	19	89	5	25
2018	Information technology	75	19	0	6	0	0	0	94	6	17
2018	Policy	51	16	5	0	0	0	29	93	0	47
2018	Project management	59	5	5	6	0	0	25	85	7	42
2018	None of the above	41	12	17	0	0	0	30	76	0	25
2017	Communications or public affairs	48	15	6	3	0	0	27	87	4	30
2017	Administration and operations	68	7	0	0	2	0	23	98	2	55
2017	Human resources	49	4	9	0	0	0	39	86	0	20
2017	Financial management	62	15	8	0	0	0	15	91	0	26
2017	Information technology	65	13	13	0	0	4	4	85	0	20
2017	Policy	54	14	11	2	2	2	15	82	4	53
2017	Project management	53	11	11	3	0	0	22	82	3	35
2017	None of the above	46	0	0	12	0	0	42	79	21	15

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	69	21	7	0	0	0	3	93	0	29
2018	Administration and operations	80	6	3	0	2	0	8	94	2	58
2018	Human resources	68	19	4	0	4	4	0	92	4	22
2018	Financial management	81	12	4	0	0	0	4	96	0	25
2018	Information technology	83	7	0	10	0	0	0	90	10	18
2018	Policy	70	20	4	2	0	0	4	94	2	47
2018	Project management	66	14	8	2	2	0	7	86	5	43
2018	None of the above	73	20	4	0	0	0	4	96	0	27
2017	Communications or public affairs	68	26	0	0	0	0	6	100	0	31
2017	Administration and operations	79	11	0	2	0	0	9	98	2	54
2017	Human resources	71	16	4	0	0	0	9	95	0	20
2017	Financial management	74	15	8	0	0	0	4	92	0	26
2017	Information technology	63	9	13	0	0	10	4	84	0	20
2017	Policy	78	17	2	0	0	0	4	98	0	53
2017	Project management	62	11	8	3	3	3	11	85	6	35
2017	None of the above	61	7	19	0	0	0	14	78	0	15

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	84	10	0	0	3	0	3	97	3	29
2018	Administration and operations	79	9	4	2	0	0	6	94	2	58
2018	Human resources	69	10	5	8	4	4	0	82	12	22
2018	Financial management	84	8	4	0	4	0	0	92	4	25
2018	Information technology	82	12	0	5	0	0	0	95	5	18
2018	Policy	84	6	2	0	0	0	8	98	0	47
2018	Project management	68	5	9	2	13	0	2	75	15	43
2018	None of the above	72	10	3	0	4	0	11	92	4	27
2017	Communications or public affairs	64	23	0	6	0	0	6	93	7	31
2017	Administration and operations	71	12	4	2	2	0	11	92	4	55
2017	Human resources	68	0	12	9	0	0	11	76	10	20
2017	Financial management	85	8	0	0	0	0	7	100	0	26
2017	Information technology	77	0	9	0	0	4	10	90	0	20
2017	Policy	77	9	4	2	5	0	4	89	8	53
2017	Project management	51	14	16	3	3	0	14	75	6	35
2017	None of the above	74	6	0	7	0	0	14	92	8	15

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	42	27	14	13	0	0	3	72	14	29
2018	Administration and operations	52	22	14	6	2	0	4	77	8	58
2018	Human resources	36	46	15	0	4	0	0	82	4	22
2018	Financial management	63	22	15	0	0	0	0	85	0	25
2018	Information technology	66	18	11	5	0	0	0	84	5	18
2018	Policy	47	29	12	6	0	0	6	81	6	47
2018	Project management	37	25	27	7	2	0	2	64	9	43
2018	None of the above	50	18	25	4	3	0	0	68	7	27
2017	Communications or public affairs	54	9	22	9	3	3	0	65	12	31
2017	Administration and operations	50	23	12	5	4	0	5	77	9	55
2017	Human resources	67	16	13	4	0	0	0	83	4	20
2017	Financial management	51	27	15	4	0	0	4	80	4	26
2017	Information technology	59	18	10	0	4	4	4	84	5	20
2017	Policy	63	18	11	2	4	0	2	83	6	53
2017	Project management	37	35	11	3	6	0	8	79	9	35
2017	None of the above	48	19	12	7	7	0	7	72	15	15

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	3	18	41	27	11	21	38	29
2018	Administration and operations	14	29	32	23	1	43	25	57
2018	Human resources	8	9	57	22	4	17	26	22
2018	Financial management	9	24	43	24	0	33	24	25
2018	Information technology	11	38	35	5	11	49	16	18
2018	Policy	6	29	44	17	4	35	21	48
2018	Project management	7	34	43	12	4	40	17	43
2018	None of the above	7	18	26	40	9	25	48	27
2017	Communications or public affairs	9	26	49	9	6	36	15	31
2017	Administration and operations	5	24	37	23	10	29	34	55
2017	Human resources	14	31	32	15	9	44	24	20
2017	Financial management	12	26	51	7	4	38	11	26
2017	Information technology	11	44	27	18	0	55	18	20
2017	Policy	4	20	51	20	6	23	26	53
2017	Project management	7	22	38	20	13	29	33	35
2017	None of the above	0	21	46	25	7	21	32	15

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	18	29	44	10	0	0	10	47	29
2018	Administration and operations	9	23	33	25	10	0	35	32	55
2018	Human resources	10	44	28	9	9	0	18	54	21
2018	Financial management	7	41	39	4	9	0	12	49	25
2018	Information technology	16	30	16	32	5	0	37	47	18
2018	Policy	4	21	44	27	5	0	32	25	47
2018	Project management	9	24	47	18	2	0	20	32	43
2018	None of the above	21	43	15	11	11	0	21	64	26
2017	Communications or public affairs	12	15	37	29	6	0	35	28	31
2017	Administration and operations	16	23	39	18	4	0	22	39	55
2017	Human resources	0	33	27	30	9	0	40	33	20
2017	Financial management	11	19	31	24	12	4	37	31	26
2017	Information technology	4	13	46	18	19	0	37	18	20
2017	Policy	9	35	36	11	9	0	20	44	53
2017	Project management	22	14	43	11	10	0	21	35	35
2017	None of the above	26	26	27	21	0	0	21	52	15

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	41	48	3	4	3	0	0	89	8	29
2018	Administration and operations	28	37	17	11	3	3	0	68	14	57
2018	Human resources	19	55	9	9	0	4	4	81	9	22
2018	Financial management	36	36	12	13	0	4	0	75	13	25
2018	Information technology	55	34	11	0	0	0	0	89	0	18
2018	Policy	24	58	10	6	0	2	0	84	6	48
2018	Project management	13	36	26	13	10	2	0	50	24	43
2018	None of the above	27	44	8	7	7	7	0	76	15	27
2017	Communications or public affairs	51	43	6	0	0	0	0	94	0	31
2017	Administration and operations	16	36	25	12	0	8	2	58	14	55
2017	Human resources	34	24	14	17	0	11	0	65	19	20
2017	Financial management	34	54	0	0	0	11	0	100	0	26
2017	Information technology	37	40	9	4	0	10	0	85	5	20
2017	Policy	16	47	22	4	6	6	0	67	10	53
2017	Project management	18	38	19	8	14	3	0	58	22	35
2017	None of the above	33	21	13	13	0	21	0	67	16	15

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	21	32	23	18	7	0	53	24	29
2018	Administration and operations	22	33	22	17	5	2	56	22	57
2018	Human resources	13	42	4	26	10	4	58	38	22
2018	Financial management	34	29	13	12	8	4	66	20	24
2018	Information technology	60	16	12	5	5	0	77	11	18
2018	Policy	17	38	25	16	2	2	57	18	48
2018	Project management	9	36	22	18	15	0	45	33	43
2018	None of the above	18	16	23	21	18	3	36	40	27
2017	Communications or public affairs	32	40	15	6	6	0	72	12	31
2017	Administration and operations	14	34	17	18	14	4	50	33	55
2017	Human resources	12	19	29	32	9	0	31	40	20
2017	Financial management	31	47	11	8	4	0	77	11	26
2017	Information technology	11	44	28	18	0	0	55	18	20
2017	Policy	13	34	15	16	17	5	50	35	53
2017	Project management	6	50	6	8	28	3	57	37	34
2017	None of the above	7	13	47	26	7	0	20	33	15

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	42	44	10	0	0	4	0	44	56	29
2018	Administration and operations	27	30	23	7	10	0	2	28	72	57
2018	Human resources	34	24	19	10	14	0	0	34	66	22
2018	Financial management	25	52	19	4	0	0	0	25	75	25
2018	Information technology	28	39	16	5	11	0	0	28	72	18
2018	Policy	27	28	28	10	7	2	0	27	73	48
2018	Project management	17	27	27	14	9	0	7	18	82	43
2018	None of the above	36	25	22	7	11	0	0	36	64	27
2017	Communications or public affairs	23	36	25	6	3	6	0	24	76	31
2017	Administration and operations	23	30	24	9	11	2	2	23	77	55
2017	Human resources	21	33	34	8	5	0	0	21	79	20
2017	Financial management	19	50	23	4	4	0	0	19	81	26
2017	Information technology	46	18	17	15	4	0	0	46	54	20
2017	Policy	16	24	26	16	11	5	2	17	83	53
2017	Project management	25	24	14	8	24	5	0	26	74	35
2017	None of the above	39	7	21	19	7	7	0	42	58	15

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Communications or public affairs	25	16
2018	Administration and operations	22	41
2018	Human resources	14	14
2018	Financial management	21	19
2018	Information technology	29	13
2018	Policy	20	35
2018	Project management	28	33
2018	None of the above	16	18
2017	Communications or public affairs	22	23
2017	Administration and operations	27	38
2017	Human resources	28	17
2017	Financial management	19	21
2017	Information technology	48	10
2017	Policy	40	40
2017	Project management	38	24

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Communications or public affairs	37	16
2018	Administration and operations	36	41
2018	Human resources	43	14
2018	Financial management	27	19
2018	Information technology	14	13
2018	Policy	33	35
2018	Project management	40	33
2018	None of the above	22	18
2017	Communications or public affairs	31	23
2017	Administration and operations	28	38
2017	Human resources	42	17
2017	Financial management	28	21
2017	Information technology	25	10
2017	Policy	40	40
2017	Project management	34	24

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Communications or public affairs	31	16
2018	Administration and operations	27	41
2018	Human resources	16	14
2018	Financial management	5	19
2018	Information technology	37	13
2018	Policy	33	35
2018	Project management	22	33
2018	None of the above	21	18
2017	Communications or public affairs	18	23
2017	Administration and operations	15	38
2017	Human resources	10	17
2017	Financial management	19	21
2017	Information technology	25	10
2017	Policy	31	40
2017	Project management	30	24

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Communications or public affairs	49	16
2018	Administration and operations	54	41
2018	Human resources	42	14
2018	Financial management	59	19
2018	Information technology	67	13
2018	Policy	50	35
2018	Project management	50	33
2018	None of the above	55	18
2017	Communications or public affairs	57	23
2017	Administration and operations	61	38
2017	Human resources	30	17
2017	Financial management	58	21
2017	Information technology	52	10
2017	Policy	50	40
2017	Project management	54	24

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Communications or public affairs	0	16
2018	Administration and operations	4	41
2018	Human resources	7	14
2018	Financial management	0	19
2018	Information technology	0	13
2018	Policy	18	35
2018	Project management	9	33
2018	None of the above	11	18
2017	Communications or public affairs	0	23
2017	Administration and operations	5	38
2017	Human resources	8	17
2017	Financial management	0	21
2017	Information technology	8	10
2017	Policy	5	40
2017	Project management	8	24

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Communications or public affairs	25	16
2018	Administration and operations	28	41
2018	Human resources	37	14
2018	Financial management	36	19
2018	Information technology	33	13
2018	Policy	21	35
2018	Project management	36	33
2018	None of the above	47	18

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Communications or public affairs	20	16
2018	Administration and operations	36	41
2018	Human resources	29	14
2018	Financial management	10	19
2018	Information technology	8	13
2018	Policy	38	35
2018	Project management	26	33
2018	None of the above	66	18
2017	Communications or public affairs	21	23
2017	Administration and operations	26	38
2017	Human resources	46	17
2017	Financial management	19	21
2017	Information technology	0	10
2017	Policy	24	40
2017	Project management	30	24

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Communications or public affairs	6	69	12	0	6	6	16
2018	Administration and operations	8	44	16	18	4	10	39
2018	Human resources	9	20	30	9	20	11	10
2018	Financial management	0	50	34	11	0	5	18
2018	Information technology	8	62	8	15	0	8	13
2018	Policy	6	55	18	9	3	10	33
2018	Project management	0	47	26	8	3	16	31
2018	None of the above	13	23	32	5	10	16	18
2017	Communications or public affairs	4	70	17	9	0	0	23
2017	Administration and operations	13	58	13	5	0	10	37
2017	Human resources	0	70	23	7	0	0	16
2017	Financial management	16	51	24	9	0	0	21
2017	Information technology	0	40	8	25	10	17	10
2017	Policy	5	48	19	14	5	10	40
2017	Project management	0	44	23	12	4	16	23

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Communications or public affairs	75	25	16
2018	Administration and operations	29	71	41
2018	Human resources	51	49	14
2018	Financial management	48	52	19
2018	Information technology	54	46	13
2018	Policy	43	57	35
2018	Project management	43	57	33
2018	None of the above	42	58	17

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	7	56	12	25	0	0	0	63	25	16
2018	Administration and operations	13	25	21	18	13	2	8	42	35	41
2018	Human resources	21	35	8	21	7	0	8	61	30	14
2018	Financial management	21	37	10	5	5	0	21	74	13	19
2018	Information technology	41	0	43	8	8	0	0	41	16	12
2018	Policy	21	19	17	24	14	0	5	43	39	35
2018	Project management	6	27	32	26	9	0	0	32	35	33
2018	None of the above	25	19	0	11	34	12	0	49	51	17
2017	Communications or public affairs	25	22	4	35	9	0	4	50	46	23
2017	Administration and operations	16	28	7	19	10	5	15	55	36	40
2017	Human resources	11	38	12	12	6	0	21	63	23	17
2017	Financial management	42	19	17	9	5	4	5	66	15	21
2017	Information technology	32	41	0	10	17	0	0	73	27	10
2017	Policy	9	39	12	12	19	0	8	53	34	40
2017	Project management	19	15	15	23	20	0	8	37	47	24

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	0	37	19	25	14	0	6	40	41	16
2018	Administration and operations	10	10	25	18	16	5	16	25	44	41
2018	Human resources	0	7	0	14	35	0	44	12	88	14
2018	Financial management	15	22	17	10	10	10	16	50	27	19
2018	Information technology	41	10	33	8	8	0	0	51	16	12
2018	Policy	5	12	8	22	41	0	11	20	71	35
2018	Project management	3	9	29	29	21	3	6	13	55	33
2018	None of the above	5	23	5	5	43	19	0	35	59	18
2017	Communications or public affairs	4	13	12	22	31	9	9	21	64	23
2017	Administration and operations	4	18	7	10	27	2	32	34	55	40
2017	Human resources	0	5	4	6	58	0	26	7	87	17
2017	Financial management	9	27	16	15	14	4	14	44	36	21
2017	Information technology	8	33	8	24	27	0	0	41	50	10
2017	Policy	7	7	7	21	37	7	15	18	73	40
2017	Project management	10	16	12	19	31	4	8	30	57	24

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	55	13	11	10	4	0	7	73	15	29
2018	Administration and operations	36	5	24	9	18	0	8	44	30	57
2018	Human resources	27	19	23	18	9	0	4	48	28	22
2018	Financial management	42	35	8	8	4	0	4	80	12	25
2018	Information technology	66	12	5	5	11	0	0	78	16	18
2018	Policy	48	24	10	15	0	0	3	74	16	48
2018	Project management	23	14	13	16	21	0	12	43	42	43
2018	None of the above	46	14	13	12	5	3	7	67	18	27

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Infrastructure Canada by Question 79. With which of the following communities do you most closely identify in relation to your current job?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Discrimination

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment