2018 Public Service Employee Survey Results for Infrastructure Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 25 45 5 5 15 5 0 74 21 20
2017 FI 37 38 16 9 0 0 0 75 9 21
2014 FI 61 33 6 0 0 0 0 94 0 18
2011 FI 50 17 11 11 6 6 0 71 18 18

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 50 30 5 15 0 0 0 80 15 20
2017 FI 52 39 5 5 0 0 0 91 5 21
2014 FI 50 39 6 6 0 0 0 89 6 18
2011 FI 56 33 6 6 0 0 0 89 6 18

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 55 25 15 0 5 0 0 80 5 20
2017 FI 61 25 5 5 5 0 0 86 9 21
2014 FI 67 28 0 6 0 0 0 94 6 18
2011 FI 61 22 11 6 0 0 0 83 6 18

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 26 37 21 11 5 0 0 63 16 19
2017 FI 60 26 0 14 0 0 0 86 14 21
2014 FI 56 39 0 6 0 0 0 94 6 18
2011 FI 50 33 6 6 0 6 0 88 6 18

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 40 35 10 10 5 0 0 75 15 20
2017 FI 57 34 0 5 5 0 0 91 9 21
2014 FI 44 56 0 0 0 0 0 100 0 18
2011 FI 56 28 11 6 0 0 0 83 6 18

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 25 30 20 15 10 0 0 55 25 20
2017 FI 28 44 18 9 0 0 0 72 9 21
2014 FI 55 39 0 6 0 0 0 94 6 18
2011 FI 44 33 11 6 0 6 0 82 6 18

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 10 45 15 15 15 0 0 55 30 20
2017 FI 42 28 16 14 0 0 0 70 14 21

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 50 45 0 5 0 0 0 95 5 20
2017 FI 66 23 11 0 0 0 0 89 0 21
2014 FI 67 33 0 0 0 0 0 100 0 18
2011 FI 44 44 0 0 6 6 0 94 6 18

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 20 55 10 5 10 0 0 75 15 20
2017 FI 50 41 0 9 0 0 0 91 9 20

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 55 25 5 15 0 0 0 80 15 20
2017 FI 66 30 0 0 5 0 0 95 5 21
2014 FI 61 39 0 0 0 0 0 100 0 18
2011 FI 56 28 17 0 0 0 0 83 0 18

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 35 35 20 0 10 0 0 70 10 20
2017 FI 55 31 9 5 0 0 0 86 5 21
2014 FI 50 45 6 0 0 0 0 94 0 18
2011 FI 50 17 22 11 0 0 0 67 11 18

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 35 25 15 15 10 0 0 60 25 20
2017 FI 51 35 9 5 0 0 0 86 5 21
2014 FI 50 50 0 0 0 0 0 100 0 18

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 30 20 25 10 15 0 0 50 25 20
2017 FI 51 36 5 9 0 0 0 86 9 21
2014 FI 59 41 0 0 0 0 0 100 0 17
2011 FI 39 39 22 0 0 0 0 78 0 18

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 40 30 10 10 10 0 0 70 20 20
2017 FI 57 34 5 0 5 0 0 91 5 21
2014 FI 44 50 6 0 0 0 0 94 0 18
2011 FI 61 28 6 6 0 0 0 89 6 18

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 5 20 40 15 20 0 0 25 35 20
2017 FI 19 63 14 0 0 5 0 86 0 21
2014 FI 50 22 6 22 0 0 0 72 22 18
2011 FI 35 53 6 6 0 0 0 88 6 17

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 15 40 30 10 5 0 0 15 55 20
2017 FI 0 18 40 24 5 5 9 33 21 21
2014 FI 6 6 56 22 6 0 6 29 12 18
2011 FI 0 28 33 22 11 0 6 35 29 18

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 20 35 25 10 5 5 0 16 58 20
2017 FI 4 28 34 29 0 0 5 31 34 21
2014 FI 11 6 44 28 6 0 6 35 18 18
2011 FI 0 6 39 22 22 6 6 50 6 18

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 5 10 45 30 5 5 0 37 16 20
2017 FI 0 16 47 28 5 0 4 35 17 21
2014 FI 6 22 50 11 6 0 6 18 29 18
2011 FI 6 28 6 33 17 6 6 56 38 18

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 20 35 10 30 0 5 0 32 58 20
2017 FI 5 18 40 28 5 0 4 34 24 21
2014 FI 17 0 39 28 17 0 0 45 17 18
2011 FI 6 22 28 33 11 0 0 44 28 18

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 30 50 15 5 0 0 0 5 80 20
2017 FI 9 18 45 18 0 5 4 20 30 21
2014 FI 22 11 33 22 11 0 0 33 33 18
2011 FI 6 17 39 33 6 0 0 39 22 18

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 40 40 10 5 0 0 5 5 84 20
2017 FI 23 53 19 5 0 0 0 5 76 21
2014 FI 6 28 22 28 11 6 0 41 35 18
2011 FI 6 6 22 28 22 6 11 60 13 18

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 15 20 35 20 5 5 0 26 37 20
2017 FI 0 20 33 28 9 5 4 41 23 21
2014 FI 6 17 56 17 6 0 0 22 22 18
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 15 30 20 10 10 10 5 53 24 20
2017 FI 37 36 9 5 0 0 14 84 5 21
2014 FI 61 22 6 11 0 0 0 83 11 18

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 40 35 5 5 15 0 0 75 20 20
2017 FI 60 36 0 5 0 0 0 95 5 21
2014 FI 72 22 6 0 0 0 0 94 0 18

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 10 20 15 25 10 15 5 38 44 20
2017 FI 23 28 26 14 0 9 0 56 15 21
2014 FI 44 17 11 11 6 6 6 69 19 18

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 55 35 0 5 5 0 0 90 10 20
2017 FI 52 38 5 5 0 0 0 91 5 21
2014 FI 78 17 6 0 0 0 0 94 0 18

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 30 45 5 10 10 0 0 75 20 20
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 40 20 15 5 20 0 0 60 25 20
2017 FI 51 37 11 0 0 0 0 89 0 21
2014 FI 72 28 0 0 0 0 0 100 0 18
2011 FI 50 28 11 0 6 6 0 82 6 18

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 40 35 5 0 20 0 0 75 20 20
2017 FI 60 31 5 0 0 4 0 95 0 21
2014 FI 78 22 0 0 0 0 0 100 0 18
2011 FI 67 22 6 0 6 0 0 89 6 18

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 35 35 20 0 10 0 0 70 10 20
2017 FI 56 40 5 0 0 0 0 95 0 21
2014 FI 78 22 0 0 0 0 0 100 0 18
2011 FI 61 28 0 0 6 6 0 94 6 18

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 55 25 0 5 15 0 0 80 20 20
2017 FI 86 9 5 0 0 0 0 95 0 21

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 40 25 15 0 20 0 0 65 20 20
2017 FI 69 26 5 0 0 0 0 95 0 21
2014 FI 83 11 0 6 0 0 0 94 6 18
Top of Page

Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 50 20 10 5 10 5 0 74 16 20
2017 FI 33 44 9 9 0 5 0 81 10 21
2014 FI 39 45 6 11 0 0 0 83 11 18
2011 FI 22 39 11 11 6 11 0 69 19 18

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 45 25 10 0 15 5 0 74 16 20
2017 FI 35 37 18 9 0 0 0 72 9 21
2014 FI 39 33 17 11 0 0 0 72 11 18
2011 FI 44 28 11 11 0 6 0 76 12 18

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 30 30 20 0 15 5 0 63 16 20
2017 FI 19 53 14 14 0 0 0 72 14 21
2014 FI 28 50 17 6 0 0 0 78 6 18
2011 FI 33 44 17 6 0 0 0 78 6 18

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 15 40 15 15 10 5 0 58 26 20
2017 FI 28 39 5 28 0 0 0 68 28 21
2014 FI 33 39 17 6 6 0 0 72 11 18
2011 FI 28 61 11 0 0 0 0 89 0 18
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 25 45 15 5 5 5 0 74 11 20
2017 FI 38 49 9 5 0 0 0 86 5 21
2014 FI 44 50 6 0 0 0 0 94 0 18
2011 FI 28 56 6 6 0 6 0 88 6 18

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 20 35 5 15 15 5 5 61 33 20
2017 FI 48 25 5 14 5 0 5 76 19 21
2014 FI 33 45 17 0 0 0 6 82 0 18
2011 FI 33 39 11 11 0 6 0 76 12 18

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 35 15 40 0 5 5 0 53 5 20

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 20 25 20 10 10 10 5 53 24 20
2017 FI 19 33 16 0 5 23 5 72 6 21
2014 FI 17 17 17 33 6 11 0 37 44 18
2011 FI 6 22 17 22 0 33 0 42 33 18

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 20 40 20 5 10 5 0 63 16 20
2017 FI 58 28 5 9 0 0 0 86 9 21
2014 FI 67 22 0 11 0 0 0 89 11 18
2011 FI 61 17 6 6 6 6 0 82 12 18

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 25 50 10 0 15 0 0 75 15 20
2017 FI 33 20 24 14 5 5 0 56 19 21
2014 FI 44 22 6 11 17 0 0 67 28 18
2011 FI 28 33 22 6 11 0 0 61 17 18

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 20 45 25 0 10 0 0 65 10 20
2017 FI 42 40 5 9 0 4 0 86 10 21

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 37 47 5 0 0 11 0 94 0 19
2017 FI 49 33 5 0 0 9 4 95 0 21
2014 FI 78 22 0 0 0 0 0 100 0 18

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 35 40 5 5 5 10 0 83 11 20
2017 FI 47 44 9 0 0 0 0 91 0 21
2014 FI 67 33 0 0 0 0 0 100 0 18
2011 FI 56 39 0 0 0 6 0 100 0 18

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 40 40 0 10 5 5 0 84 16 20
2017 FI 56 35 9 0 0 0 0 91 0 21
2014 FI 72 22 6 0 0 0 0 94 0 18
2011 FI 50 50 0 0 0 0 0 100 0 18

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 40 25 20 0 10 5 0 68 11 20
2017 FI 63 23 5 5 5 0 0 86 9 21
2014 FI 45 55 0 0 0 0 0 100 0 18
2011 FI 61 22 11 6 0 0 0 83 6 18

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 47 21 16 0 11 5 0 72 11 19
2017 FI 57 30 9 5 0 0 0 86 5 21
2014 FI 39 61 0 0 0 0 0 100 0 18
2011 FI 56 28 11 6 0 0 0 83 6 18

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 35 25 10 10 10 10 0 67 22 20
2017 FI 51 26 9 9 0 5 0 81 9 21
2014 FI 50 39 11 0 0 0 0 89 0 18
2011 FI 56 17 0 6 11 11 0 81 19 18
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 FI 60 25 15 20
2017 FI 55 30 15 21
2014 FI 45 28 28 18
2011 FI 22 50 28 18

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 FI 0 50 25 0 17 8 12
2017 FI 8 59 17 8 0 8 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 15 15 15 5 5 35 10 55 18 20
2017 FI 23 24 9 5 0 30 9 77 8 21
2014 FI 22 17 28 0 0 28 6 58 0 18

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 35 30 0 5 5 25 0 87 13 20
2017 FI 28 36 9 9 0 18 0 78 11 21
2014 FI 39 28 17 6 0 11 0 75 6 18
2011 FI 39 28 22 0 0 11 0 75 0 18
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 10 20 20 5 0 40 5 55 9 20
2017 FI 18 23 0 0 0 49 10 100 0 21
2014 FI 17 17 28 0 0 33 6 54 0 18

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 25 35 10 5 0 25 0 80 7 20
2017 FI 24 58 0 0 0 18 0 100 0 21
2014 FI 44 28 11 0 0 17 0 87 0 18
2011 FI 33 22 22 6 0 17 0 67 7 18
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 15 25 40 10 5 0 5 42 16 20
2017 FI 16 41 14 9 15 0 5 60 26 21

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 5 5 35 35 20 0 0 10 55 20
2017 FI 9 28 40 18 5 0 0 37 23 21

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 5 15 35 30 15 0 0 20 45 20
2017 FI 18 37 31 14 0 0 0 56 14 21

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 0 15 15 55 15 0 0 15 70 20
2017 FI 18 18 25 34 5 0 0 37 38 21

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 28 28 28 17 0 0 0 56 17 18
2017 FI 28 42 20 0 0 0 9 77 0 21

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 35 10 30 25 0 0 0 45 25 20
2017 FI 28 30 37 0 5 0 0 58 5 21

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 15 40 40 5 0 0 0 55 5 20
2017 FI 23 50 9 4 5 5 5 80 10 21

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 5 15 50 20 10 0 0 20 30 20
2017 FI 32 28 31 0 0 0 9 66 0 21

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 15 25 20 35 5 0 0 40 40 20
2017 FI 32 34 18 16 0 0 0 66 16 21

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 20 40 35 0 5 0 0 60 5 20
2017 FI 27 38 30 0 0 0 5 69 0 21

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 50 40 0 5 5 0 0 90 10 20
2017 FI 62 19 15 0 0 0 5 85 0 21

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 90 5 0 5 0 0 0 95 5 20

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 80 5 5 10 0 0 0 85 10 20
2017 FI 82 9 5 0 0 0 5 95 0 21

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 65 20 10 5 0 0 0 85 5 20
2017 FI 59 28 9 0 0 0 5 90 0 21

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 65 10 10 5 10 0 0 75 15 20
2017 FI 82 9 5 0 0 0 5 95 0 21

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 60 15 0 5 0 0 20 94 6 20
2017 FI 67 14 5 0 0 0 14 94 0 21

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 75 15 5 0 0 0 5 95 0 20
2017 FI 82 14 0 0 0 0 5 100 0 21

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 80 10 5 0 5 0 0 90 5 20
2017 FI 91 0 0 0 0 0 9 100 0 21

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 70 15 15 0 0 0 0 85 0 20
2017 FI 49 28 18 0 0 0 5 81 0 21

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 5 20 45 30 0 0 0 25 30 20
2017 FI 9 28 49 9 5 0 0 38 14 21

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 5 35 55 0 5 0 0 5 40 20
2017 FI 14 18 34 20 9 5 0 31 34 21

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 20 45 20 10 0 5 0 68 11 20
2017 FI 33 58 0 0 0 9 0 100 0 21

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 21 37 11 16 11 5 0 61 28 19
2017 FI 28 53 9 5 5 0 0 82 9 21
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 25 40 25 10 0 0 0 25 75 20
2017 FI 14 43 28 5 10 0 0 14 86 21

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 FI 20 15
2017 FI 28 18

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 FI 33 15
2017 FI 33 18

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 FI 13 15
2017 FI 22 18

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 FI 53 15
2017 FI 57 18

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 FI 0 15
2017 FI 5 18

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 FI 47 15

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 FI 13 15
2017 FI 22 18

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 FI 0 50 29 14 0 7 14
2017 FI 18 38 28 11 0 5 18

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 33 67 15

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 13 27 13 13 7 0 27 55 27 15
2017 FI 44 16 14 11 5 5 5 67 18 18

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 13 13 13 7 13 13 27 44 33 15
2017 FI 11 27 13 18 16 5 11 44 40 18

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 40 25 15 10 5 0 5 68 16 20
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