2018 Public Service Employee Survey Results for Infrastructure Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 31 37 19 11 2 0 0 69 13 54
2018 AS-02 15 60 10 15 0 0 0 75 15 20
2017 AS 37 30 20 13 0 0 0 67 13 61
2017 AS-01 44 38 9 9 0 0 0 81 9 10
2017 AS-02 37 16 26 20 0 0 0 53 20 24
2014 AS 35 38 15 7 3 2 0 75 10 60
2014 AS-01 24 46 8 8 8 8 0 76 16 13
2014 AS-02 45 32 14 9 0 0 0 77 9 22
2011 AS 46 30 13 6 2 0 3 79 8 63
2011 AS-01 29 41 12 12 6 0 0 71 18 17
2011 AS-02 44 25 13 13 0 0 6 73 13 16
2008 AS 41 35 14 8 3 0 0 76 11 37
2008 AS-02 46 31 8 15 0 0 0 77 15 13

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 41 37 19 2 2 0 0 78 4 54
2018 AS-02 50 20 20 5 5 0 0 70 10 20
2017 AS 30 44 11 11 3 0 0 74 15 61
2017 AS-01 28 44 0 19 9 0 0 72 28 10
2017 AS-02 16 51 16 17 0 0 0 67 17 24
2014 AS 33 28 20 8 10 0 0 62 18 60
2014 AS-01 15 39 31 0 15 0 0 54 15 13
2014 AS-02 41 18 18 14 9 0 0 59 23 22
2011 AS 38 32 10 11 10 0 0 70 21 63
2011 AS-01 18 41 12 24 6 0 0 59 29 17
2011 AS-02 44 25 0 13 19 0 0 69 31 16
2008 AS 27 43 14 14 3 0 0 70 16 37
2008 AS-02 23 38 15 15 8 0 0 62 23 13

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 46 41 7 6 0 0 0 87 6 54
2018 AS-02 50 30 10 10 0 0 0 80 10 20
2017 AS 45 32 8 11 3 0 0 77 15 60
2017 AS-02 37 35 12 12 4 0 0 71 16 24
2014 AS 36 35 7 12 10 0 0 72 22 60
2014 AS-01 15 54 9 0 23 0 0 69 23 13
2014 AS-02 32 32 9 23 5 0 0 64 27 22
2011 AS 38 24 19 10 10 0 0 62 19 63
2011 AS-01 18 29 29 12 12 0 0 47 24 17
2011 AS-02 44 6 19 13 19 0 0 50 31 16
2008 AS 43 43 8 3 3 0 0 86 5 37
2008 AS-02 31 54 8 0 8 0 0 85 8 13

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 44 33 15 6 0 0 2 79 6 54
2018 AS-02 35 45 15 5 0 0 0 80 5 20
2017 AS 38 44 9 6 3 0 0 82 9 61
2017 AS-01 53 47 0 0 0 0 0 100 0 10
2017 AS-02 29 49 10 4 8 0 0 78 12 24
2014 AS 38 40 8 7 7 0 0 78 13 60
2014 AS-01 31 54 0 0 15 0 0 85 15 13
2014 AS-02 41 41 14 5 0 0 0 82 5 22
2011 AS 56 31 5 2 6 0 0 87 8 62
2011 AS-01 44 44 0 0 13 0 0 88 13 16
2011 AS-02 69 13 13 0 6 0 0 81 6 16

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 38 45 9 6 2 0 0 83 8 53
2018 AS-02 20 55 15 5 5 0 0 75 10 20
2017 AS 31 43 20 3 3 0 0 73 6 61
2017 AS-01 38 28 25 0 9 0 0 66 9 10
2017 AS-02 25 47 24 4 0 0 0 72 4 24
2014 AS 25 47 8 10 10 0 0 72 20 60
2014 AS-01 15 55 8 0 23 0 0 70 23 13
2014 AS-02 36 32 9 18 5 0 0 68 23 22
2011 AS 39 34 11 10 5 2 0 74 15 62
2011 AS-01 19 38 19 19 0 6 0 60 20 16
2011 AS-02 50 25 13 6 6 0 0 75 13 16
2008 AS 24 46 14 14 3 0 0 70 16 37
2008 AS-02 31 31 15 15 8 0 0 62 23 13

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 38 38 13 11 0 0 0 75 11 53
2018 AS-02 25 45 20 10 0 0 0 70 10 20
2017 AS 34 27 19 11 6 0 3 62 18 61
2017 AS-01 28 44 9 19 0 0 0 72 19 10
2017 AS-02 37 25 22 4 8 0 4 64 13 24
2014 AS 27 39 12 14 8 0 0 66 22 59
2014 AS-01 16 50 0 17 16 0 0 66 34 12
2014 AS-02 27 41 9 23 0 0 0 68 23 22
2011 AS 38 33 17 5 6 0 0 71 11 63
2011 AS-01 29 35 18 6 12 0 0 65 18 17
2011 AS-02 25 38 25 6 6 0 0 63 13 16

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 33 43 7 13 4 0 0 76 17 54
2018 AS-02 15 45 10 25 5 0 0 60 30 20
2017 AS 32 37 14 16 2 0 0 69 18 61
2017 AS-01 44 38 9 0 9 0 0 81 9 10
2017 AS-02 37 33 18 12 0 0 0 70 12 24

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 46 39 11 2 0 2 0 87 2 54
2018 AS-02 30 60 10 0 0 0 0 90 0 20
2017 AS 38 41 15 5 2 0 0 79 7 61
2017 AS-01 62 38 0 0 0 0 0 100 0 10
2017 AS-02 33 46 17 4 0 0 0 79 4 24
2014 AS 40 40 17 0 3 0 0 80 3 60
2014 AS-01 31 31 38 0 0 0 0 62 0 13
2014 AS-02 45 45 9 0 0 0 0 91 0 22
2011 AS 46 43 8 2 2 0 0 89 3 63
2011 AS-01 41 41 12 0 6 0 0 82 6 17
2011 AS-02 38 50 6 6 0 0 0 88 6 16
2008 AS 57 22 11 8 3 0 0 78 11 37
2008 AS-02 54 23 8 8 8 0 0 77 15 13

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 44 28 15 11 2 0 0 72 13 54
2018 AS-02 25 40 25 5 5 0 0 65 10 20
2017 AS 29 35 20 10 6 0 0 64 16 61
2017 AS-01 28 53 9 9 0 0 0 81 9 10
2017 AS-02 29 29 30 4 8 0 0 57 12 24

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 59 26 13 0 2 0 0 85 2 54
2018 AS-02 55 20 20 0 5 0 0 75 5 20
2017 AS 50 38 11 2 0 0 0 88 2 61
2017 AS-01 56 9 34 0 0 0 0 66 0 10
2017 AS-02 50 42 8 0 0 0 0 92 0 24
2014 AS 59 30 5 3 3 0 0 88 7 60
2014 AS-01 62 30 0 8 0 0 0 92 8 13
2014 AS-02 64 32 5 0 0 0 0 95 0 22
2011 AS 67 22 8 3 0 0 0 89 3 63
2011 AS-01 59 24 6 12 0 0 0 82 12 17
2011 AS-02 69 19 13 0 0 0 0 88 0 16

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 50 30 9 7 4 0 0 80 11 54
2018 AS-02 35 45 10 10 0 0 0 80 10 20
2017 AS 27 38 18 11 5 0 0 66 16 61
2017 AS-01 19 44 19 19 0 0 0 62 19 10
2017 AS-02 25 41 22 8 4 0 0 66 12 24
2014 AS 33 37 12 10 8 0 0 70 18 60
2014 AS-01 23 40 8 15 15 0 0 62 30 13
2014 AS-02 41 23 23 9 5 0 0 64 14 22
2011 AS 46 27 10 10 6 0 2 74 16 63
2011 AS-01 29 29 12 18 12 0 0 59 29 17
2011 AS-02 56 19 13 6 6 0 0 75 13 16

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 43 32 13 6 6 0 0 75 11 53
2018 AS-02 35 40 10 5 10 0 0 75 15 20
2017 AS 34 39 11 10 6 0 0 72 16 61
2017 AS-01 38 47 15 0 0 0 0 85 0 10
2017 AS-02 25 41 14 12 8 0 0 66 20 24
2014 AS 45 37 8 3 7 0 0 82 10 60
2014 AS-01 31 46 8 0 15 0 0 77 15 13
2014 AS-02 55 27 14 0 5 0 0 82 5 22

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 48 22 22 2 6 0 0 70 7 54
2018 AS-02 30 40 25 0 5 0 0 70 5 20
2017 AS 39 41 8 7 5 0 0 81 12 61
2017 AS-01 62 38 0 0 0 0 0 100 0 10
2017 AS-02 33 51 8 0 8 0 0 84 8 24
2014 AS 43 38 8 7 3 0 0 82 10 60
2014 AS-01 31 54 8 0 8 0 0 85 8 13
2014 AS-02 59 23 9 9 0 0 0 82 9 22
2011 AS 46 41 8 2 2 2 0 89 3 63
2011 AS-01 29 47 12 0 6 6 0 81 6 17
2011 AS-02 31 50 19 0 0 0 0 81 0 16

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 50 31 9 7 2 0 0 81 9 54
2018 AS-02 40 40 10 5 5 0 0 80 10 20
2017 AS 34 43 13 8 2 0 0 77 10 61
2017 AS-01 47 44 0 0 9 0 0 91 9 10
2017 AS-02 25 33 34 8 0 0 0 58 8 24
2014 AS 40 32 17 8 3 0 0 72 12 60
2014 AS-01 24 46 23 8 0 0 0 70 8 13
2014 AS-02 45 32 9 9 5 0 0 77 14 22
2011 AS 47 34 8 8 2 0 2 82 10 62
2011 AS-01 31 44 6 13 0 0 6 80 13 16
2011 AS-02 56 31 6 6 0 0 0 88 6 16
2008 AS 41 35 11 11 3 0 0 76 14 37
2008 AS-02 31 31 8 23 8 0 0 62 31 13

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 35 31 20 11 4 0 0 65 15 55
2018 AS-02 25 30 25 20 0 0 0 55 20 20
2017 AS 32 36 20 8 5 0 0 67 13 61
2017 AS-01 44 47 0 9 0 0 0 91 9 10
2017 AS-02 38 22 24 8 8 0 0 59 16 24
2014 AS 36 42 7 7 7 0 2 80 13 60
2014 AS-01 45 32 0 15 8 0 0 77 23 13
2014 AS-02 50 45 5 0 0 0 0 95 0 22
2011 AS 37 43 17 3 0 0 0 79 3 63
2011 AS-01 53 29 12 6 0 0 0 82 6 17
2011 AS-02 25 63 6 6 0 0 0 88 6 16
2008 AS 43 30 19 5 3 0 0 73 8 37
2008 AS-02 46 31 15 8 0 0 0 77 8 13

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 13 26 32 19 8 0 2 27 40 53
2018 AS-02 32 26 26 11 5 0 0 16 58 19
2017 AS 11 24 41 16 8 0 0 24 35 60
2017 AS-01 0 9 38 38 15 0 0 53 9 10
2017 AS-02 17 31 31 21 0 0 0 21 48 23
2014 AS 17 18 33 20 12 0 0 32 35 60
2014 AS-01 24 0 31 38 8 0 0 45 24 13
2014 AS-02 9 9 41 18 23 0 0 41 18 22
2011 AS 13 21 35 21 10 0 0 31 34 62
2011 AS-01 12 24 53 0 12 0 0 12 35 17
2011 AS-02 13 7 40 27 13 0 0 40 20 15
2008 AS 27 19 35 14 3 0 3 17 47 37
2008 AS-02 23 15 31 31 0 0 0 31 38 13

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 19 28 15 17 15 4 2 34 50 53
2018 AS-02 32 32 11 11 11 5 0 22 67 19
2017 AS 10 26 34 19 9 2 0 29 37 61
2017 AS-01 0 19 9 28 34 9 0 69 21 10
2017 AS-02 14 33 33 16 4 0 0 20 47 24
2014 AS 10 15 22 27 20 3 3 50 27 60
2014 AS-01 8 15 24 23 31 0 0 54 23 13
2014 AS-02 5 5 23 36 27 5 0 67 10 22
2011 AS 3 18 23 24 24 5 3 53 23 62
2011 AS-01 6 12 18 18 29 12 6 57 21 17
2011 AS-02 7 0 27 33 27 7 0 64 7 15
2008 AS 11 27 27 19 14 3 0 33 39 37
2008 AS-02 8 38 23 15 15 0 0 31 46 13

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 15 23 32 9 15 2 4 26 40 53
2018 AS-02 16 32 16 11 16 5 5 29 53 19
2017 AS 10 27 33 18 12 0 0 31 37 60
2017 AS-01 9 9 9 38 34 0 0 72 19 10
2017 AS-02 17 32 30 13 9 0 0 22 49 23
2014 AS 17 18 43 15 5 0 2 20 36 60
2014 AS-01 32 30 30 0 8 0 0 8 62 13
2014 AS-02 5 9 55 27 5 0 0 32 14 22
2011 AS 16 16 34 19 11 2 2 32 33 62
2011 AS-01 18 0 41 29 12 0 0 41 18 17
2011 AS-02 7 27 33 7 20 7 0 29 36 15
2008 AS 22 14 41 14 3 3 5 18 38 37
2008 AS-02 31 8 38 8 8 0 8 17 42 13

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 17 21 38 11 13 0 0 25 38 53
2018 AS-02 21 21 37 11 11 0 0 21 42 19
2017 AS 5 24 28 32 11 0 0 43 29 59
2017 AS-01 0 0 19 47 34 0 0 81 0 10
2017 AS-02 0 35 21 35 9 0 0 43 35 23
2014 AS 8 19 36 26 7 0 5 34 28 59
2014 AS-01 8 8 61 16 8 0 0 24 15 13
2014 AS-02 5 14 19 48 14 0 0 62 19 21
2011 AS 8 13 37 26 15 2 0 41 21 62
2011 AS-01 6 6 41 29 18 0 0 47 12 17
2011 AS-02 7 0 33 33 20 7 0 57 7 15
2008 AS 8 30 32 24 5 0 0 30 38 37
2008 AS-02 15 23 31 23 8 0 0 31 38 13

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 15 25 30 17 8 0 6 26 42 53
2018 AS-02 21 42 16 16 5 0 0 21 63 19
2017 AS 8 28 28 21 14 0 0 35 37 60
2017 AS-01 0 28 9 28 34 0 0 62 28 10
2017 AS-02 8 36 30 13 13 0 0 26 44 23
2014 AS 13 22 25 18 17 2 3 37 37 60
2014 AS-01 8 8 31 23 24 8 0 50 16 13
2014 AS-02 5 27 18 23 27 0 0 50 32 22
2011 AS 11 17 30 24 17 0 0 41 29 63
2011 AS-01 12 18 24 29 18 0 0 47 29 17
2011 AS-02 0 6 44 25 25 0 0 50 6 16
2008 AS 11 25 33 17 11 3 0 29 37 36
2008 AS-02 8 33 17 17 17 8 0 36 45 12

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 25 17 9 9 0 8 20 61 53
2018 AS-02 42 26 11 16 0 0 5 17 72 19
2017 AS 27 28 23 8 12 0 2 21 56 60
2017 AS-01 9 28 28 9 25 0 0 34 38 10
2017 AS-02 31 35 17 0 13 0 4 13 69 23
2014 AS 12 12 33 17 15 2 10 36 27 60
2014 AS-01 8 9 23 23 15 8 16 49 21 13
2014 AS-02 0 14 36 23 23 0 5 48 14 22
2011 AS 8 26 19 21 18 3 5 42 37 62
2011 AS-01 12 6 18 18 35 12 0 60 20 17
2011 AS-02 7 27 33 33 0 0 0 33 33 15
2008 AS 24 43 14 11 8 0 0 19 68 37
2008 AS-02 31 46 0 15 8 0 0 23 77 13

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 11 28 25 19 11 0 6 32 42 53
2018 AS-02 16 37 21 16 11 0 0 26 53 19
2017 AS 7 32 35 20 4 0 2 25 39 59
2017 AS-01 9 19 28 28 15 0 0 44 28 10
2017 AS-02 9 44 22 17 4 0 4 22 55 23
2014 AS 13 12 45 20 7 0 3 28 26 60
2014 AS-01 15 8 61 16 0 0 0 16 23 13
2014 AS-02 9 14 32 23 18 0 5 43 24 22
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 37 31 7 6 6 2 11 79 13 54
2018 AS-02 30 50 0 5 10 0 5 84 16 20
2017 AS 32 29 14 8 3 9 5 70 13 61
2017 AS-01 62 9 9 0 9 9 0 79 10 10
2017 AS-02 25 24 20 16 0 6 9 57 19 24
2014 AS 40 22 12 12 7 2 7 67 20 60
2014 AS-01 31 24 8 8 15 8 8 65 27 13
2014 AS-02 41 27 14 14 0 0 5 71 14 22

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 61 24 6 6 4 0 0 85 9 54
2018 AS-02 55 35 0 5 5 0 0 90 10 20
2017 AS 54 30 10 5 2 0 0 84 7 61
2017 AS-01 62 19 19 0 0 0 0 81 0 10
2017 AS-02 50 38 4 4 4 0 0 88 8 24
2014 AS 38 32 10 13 3 0 3 72 17 60
2014 AS-01 31 38 9 15 8 0 0 69 23 13
2014 AS-02 36 45 0 9 5 0 5 86 14 22

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 19 15 9 11 17 7 54 27 54
2018 AS-02 15 25 15 10 20 10 5 47 35 20
2017 AS 19 16 18 8 6 28 5 52 22 61
2017 AS-01 28 19 28 0 0 25 0 63 0 10
2017 AS-02 25 4 21 8 12 31 0 41 29 24
2014 AS 13 17 25 14 5 17 10 41 25 60
2014 AS-01 15 8 8 9 15 46 0 42 44 13
2014 AS-02 5 23 36 18 0 14 5 33 22 22

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 58 25 4 9 4 0 0 83 13 53
2018 AS-02 53 26 5 11 5 0 0 79 16 19
2017 AS 49 39 7 5 0 0 0 88 5 61
2017 AS-01 81 19 0 0 0 0 0 100 0 10
2017 AS-02 33 50 13 4 0 0 0 83 4 24
2014 AS 50 32 10 5 3 0 0 82 8 60
2014 AS-01 54 15 16 8 8 0 0 69 15 13
2014 AS-02 50 41 5 0 5 0 0 91 5 22

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 54 28 13 2 4 0 0 81 6 54
2018 AS-02 50 35 10 0 5 0 0 85 5 20
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 48 24 11 11 4 2 0 74 15 54
2018 AS-02 30 30 20 10 5 5 0 63 16 20
2017 AS 45 35 9 7 3 0 2 81 10 61
2017 AS-01 66 34 0 0 0 0 0 100 0 10
2017 AS-02 45 33 10 4 4 0 4 81 9 24
2014 AS 36 37 15 9 3 0 0 73 12 60
2014 AS-01 45 24 0 24 8 0 0 69 31 13
2014 AS-02 36 45 14 5 0 0 0 82 5 22
2011 AS 49 30 8 5 6 0 2 81 11 63
2011 AS-01 41 35 6 12 6 0 0 76 18 17
2011 AS-02 38 31 19 0 13 0 0 69 13 16
2008 AS 51 32 5 3 8 0 0 84 11 37
2008 AS-02 54 15 15 8 8 0 0 69 15 13

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 56 24 7 4 6 4 0 83 10 54
2018 AS-02 45 35 10 0 10 0 0 80 10 20
2017 AS 64 18 13 2 2 0 2 83 3 61
2017 AS-01 91 9 0 0 0 0 0 100 0 10
2017 AS-02 57 21 17 0 0 0 4 82 0 24
2014 AS 47 27 15 3 8 0 0 73 12 60
2014 AS-01 54 15 16 0 15 0 0 69 15 13
2014 AS-02 50 36 14 0 0 0 0 86 0 22
2011 AS 48 21 17 3 8 2 2 70 11 63
2011 AS-01 53 18 18 6 6 0 0 71 12 17
2011 AS-02 38 19 31 0 13 0 0 56 13 16
2008 AS 51 24 11 3 8 3 0 78 11 37
2008 AS-02 46 8 23 8 8 8 0 58 17 13

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 52 28 7 6 6 2 0 81 11 54
2018 AS-02 35 45 10 0 5 5 0 84 5 20
2017 AS 54 28 7 7 3 0 2 83 10 61
2017 AS-01 81 19 0 0 0 0 0 100 0 10
2017 AS-02 45 33 9 4 4 0 4 82 9 24
2014 AS 47 33 13 5 2 0 0 80 7 60
2014 AS-01 55 23 8 8 8 0 0 77 15 13
2014 AS-02 55 32 14 0 0 0 0 86 0 22
2011 AS 44 30 11 10 5 0 0 75 14 63
2011 AS-01 47 18 6 24 6 0 0 65 29 17
2011 AS-02 44 25 13 13 6 0 0 69 19 16
2008 AS 59 22 3 8 8 0 0 81 16 37
2008 AS-02 46 31 0 15 8 0 0 77 23 13

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 63 15 11 7 2 2 0 79 9 54
2018 AS-02 45 25 20 5 0 5 0 74 5 20
2017 AS 67 15 6 2 5 4 2 86 7 61
2017 AS-01 81 19 0 0 0 0 0 100 0 10
2017 AS-02 61 21 4 0 4 6 4 91 5 24

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 57 19 9 6 7 2 0 77 13 54
2018 AS-02 35 30 20 0 10 5 0 68 11 20
2017 AS 64 18 8 5 3 0 2 83 8 61
2017 AS-01 81 19 0 0 0 0 0 100 0 10
2017 AS-02 58 25 9 4 0 0 4 86 4 24
2014 AS 50 30 13 3 3 0 0 80 7 60
2014 AS-01 55 30 0 0 15 0 0 85 15 13
2014 AS-02 45 32 23 0 0 0 0 77 0 22
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 27 9 18 18 0 0 27 50 25 11
2017 AS 17 9 17 9 0 20 27 51 16 11
2014 AS 38 15 0 8 23 8 8 64 36 13

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 28 43 13 7 2 7 0 76 10 54
2018 AS-02 10 60 15 10 5 0 0 70 15 20
2017 AS 33 33 19 6 5 3 0 68 11 61
2017 AS-01 62 28 9 0 0 0 0 91 0 10
2017 AS-02 29 31 25 8 8 0 0 59 16 24
2014 AS 25 38 20 5 8 0 3 66 14 60
2014 AS-01 31 39 15 0 15 0 0 70 15 13
2014 AS-02 27 32 23 9 5 0 5 62 14 22
2011 AS 24 43 16 5 8 5 0 70 13 63
2011 AS-01 18 65 6 6 0 6 0 88 6 17
2011 AS-02 19 31 19 6 19 6 0 53 27 16

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 35 30 20 11 2 2 0 66 13 54
2018 AS-02 10 35 40 10 5 0 0 45 15 20
2017 AS 32 34 18 10 6 0 0 66 16 61
2017 AS-01 72 28 0 0 0 0 0 100 0 10
2017 AS-02 21 33 22 16 8 0 0 54 25 24
2014 AS 28 38 22 3 7 0 2 68 10 60
2014 AS-01 39 31 15 8 8 0 0 70 15 13
2014 AS-02 32 41 18 5 5 0 0 73 9 22
2011 AS 21 43 19 8 6 3 0 66 15 63
2011 AS-01 12 41 29 6 6 6 0 56 13 17
2011 AS-02 13 44 19 13 13 0 0 56 25 16
2008 AS 19 43 16 8 11 3 0 64 19 37
2008 AS-02 23 31 15 15 8 8 0 58 25 13

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 23 30 25 15 6 2 0 54 21 53
2018 AS-02 0 35 40 10 10 5 0 37 21 20
2017 AS 22 40 17 13 8 0 0 63 21 61
2017 AS-01 53 38 0 9 0 0 0 91 9 10
2017 AS-02 16 37 18 16 12 0 0 54 28 24
2014 AS 23 43 18 10 3 0 2 68 14 60
2014 AS-01 38 31 8 16 8 0 0 69 24 13
2014 AS-02 27 50 18 5 0 0 0 77 5 22
2011 AS 25 41 16 6 3 8 0 72 10 63
2011 AS-01 18 53 18 6 0 6 0 75 6 17
2011 AS-02 31 38 13 13 0 6 0 73 13 16
2008 AS 8 46 14 22 5 5 0 57 29 37
2008 AS-02 8 46 15 31 0 0 0 54 31 13

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 24 37 17 13 7 2 0 62 21 54
2018 AS-02 15 35 20 15 10 5 0 53 26 20
2017 AS 25 34 29 6 5 0 0 59 11 61
2017 AS-01 72 28 0 0 0 0 0 100 0 10
2017 AS-02 16 25 47 8 4 0 0 41 12 24
2014 AS 22 30 23 13 5 3 3 56 20 60
2014 AS-01 24 46 15 8 8 0 0 70 15 13
2014 AS-02 27 27 14 9 9 9 5 63 21 22
2011 AS 37 30 16 5 8 5 0 70 13 63
2011 AS-01 35 41 6 6 6 6 0 81 13 17
2011 AS-02 31 31 25 0 6 6 0 67 7 16
2008 AS 30 32 11 16 11 0 0 62 27 37
2008 AS-02 38 31 8 23 0 0 0 69 23 13
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 34 42 15 8 0 2 0 77 8 53
2018 AS-02 35 40 20 5 0 0 0 75 5 20
2017 AS 32 49 13 5 2 0 0 81 6 61
2017 AS-01 44 47 9 0 0 0 0 91 0 10
2017 AS-02 33 50 12 4 0 0 0 84 4 24
2014 AS 39 30 15 10 3 2 2 71 14 60
2014 AS-01 40 38 15 0 8 0 0 77 8 13
2014 AS-02 55 27 9 5 0 5 0 86 5 22
2011 AS 42 40 10 2 2 5 0 86 3 62
2011 AS-01 38 50 6 0 0 6 0 93 0 16
2011 AS-02 56 31 13 0 0 0 0 88 0 16

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 28 43 9 13 6 2 0 72 19 54
2018 AS-02 30 40 10 5 10 5 0 74 16 20
2017 AS 37 31 13 10 3 6 0 73 14 61
2017 AS-01 56 25 0 0 0 19 0 100 0 10
2017 AS-02 37 38 16 8 0 0 0 76 8 24
2014 AS 39 25 15 7 10 3 2 67 17 60
2014 AS-01 32 15 15 15 15 8 0 51 33 13
2014 AS-02 45 41 5 5 5 0 0 86 9 22
2011 AS 42 31 5 11 5 3 3 78 17 62
2011 AS-01 25 50 6 6 6 6 0 80 13 16
2011 AS-02 50 25 6 6 13 0 0 75 19 16
2008 AS 43 30 8 8 5 3 3 77 14 37
2008 AS-02 31 38 8 8 0 8 8 82 9 13

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 30 45 15 8 2 0 0 75 9 53
2018 AS-02 21 47 26 0 5 0 0 68 5 19

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 19 26 19 13 9 9 4 52 26 53
2018 AS-02 5 35 20 15 15 5 5 44 33 20
2017 AS 21 13 13 21 11 20 2 43 40 61
2017 AS-01 28 9 9 9 9 34 0 57 29 10
2017 AS-02 21 8 20 16 12 18 5 37 37 24
2014 AS 9 15 22 18 20 12 5 28 46 60
2014 AS-01 16 8 15 24 23 15 0 28 54 13
2014 AS-02 5 27 9 23 18 14 5 39 50 22
2011 AS 17 21 19 16 11 13 3 45 32 63
2011 AS-01 0 29 24 18 6 24 0 38 31 17
2011 AS-02 19 25 13 25 13 0 6 47 40 16

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 34 32 13 11 6 4 0 69 18 53
2018 AS-02 20 40 15 15 10 0 0 60 25 20
2017 AS 30 31 19 9 3 7 0 66 14 61
2017 AS-01 53 28 9 0 0 9 0 90 0 10
2017 AS-02 21 21 29 16 4 10 0 46 22 24
2014 AS 27 35 25 7 5 2 0 63 12 60
2014 AS-01 17 23 30 0 23 8 0 43 24 13
2014 AS-02 18 45 23 14 0 0 0 64 14 22
2011 AS 48 24 13 6 5 3 2 75 12 63
2011 AS-01 47 29 12 6 0 6 0 81 6 17
2011 AS-02 31 31 13 6 13 6 0 67 20 16
2008 AS 38 27 11 5 8 11 0 73 15 37
2008 AS-02 46 15 8 15 8 8 0 67 25 13

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 26 17 19 26 11 2 0 43 38 54
2018 AS-02 15 20 30 25 10 0 0 35 35 20
2017 AS 15 21 24 18 15 7 0 39 35 61
2017 AS-01 44 9 19 19 9 0 0 53 28 10
2017 AS-02 8 25 17 29 12 10 0 36 45 24
2014 AS 17 27 22 18 13 0 3 45 33 60
2014 AS-01 9 30 23 24 15 0 0 39 39 13
2014 AS-02 14 27 27 23 9 0 0 41 32 22
2011 AS 14 25 14 24 21 0 2 40 45 63
2011 AS-01 0 35 12 24 29 0 0 35 53 17
2011 AS-02 13 31 0 25 31 0 0 44 56 16
2008 AS 11 24 16 35 11 0 3 36 47 37
2008 AS-02 8 31 23 31 8 0 0 38 38 13

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 17 50 20 6 6 2 0 68 11 54
2018 AS-02 0 50 40 0 10 0 0 50 10 20
2017 AS 22 37 30 6 3 2 0 60 10 61
2017 AS-01 44 19 38 0 0 0 0 62 0 10
2017 AS-02 12 41 26 16 0 4 0 56 17 24

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 43 39 11 6 0 2 0 83 6 54
2018 AS-02 30 40 15 10 0 5 0 74 11 20
2017 AS 53 30 8 2 2 6 0 88 4 59
2017 AS-02 46 32 8 4 4 6 0 82 9 24
2014 AS 62 25 8 0 2 2 2 90 2 60
2014 AS-01 70 15 8 0 8 0 0 85 8 13
2014 AS-02 68 27 0 0 0 5 0 100 0 22

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 43 43 9 6 0 0 0 85 6 54
2018 AS-02 30 40 25 5 0 0 0 70 5 20
2017 AS 51 36 6 5 2 0 0 87 6 61
2017 AS-01 72 28 0 0 0 0 0 100 0 10
2017 AS-02 54 26 8 12 0 0 0 80 12 24
2014 AS 54 25 13 3 3 0 2 80 7 60
2014 AS-01 47 23 8 15 8 0 0 70 23 13
2014 AS-02 59 27 14 0 0 0 0 86 0 22
2011 AS 49 30 11 6 0 3 0 82 7 63
2011 AS-01 41 41 0 12 0 6 0 88 13 17
2011 AS-02 38 38 25 0 0 0 0 75 0 16

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 56 31 6 6 2 0 0 87 7 54
2018 AS-02 50 40 0 5 5 0 0 90 10 20
2017 AS 58 31 6 2 3 0 0 89 5 61
2017 AS-01 81 19 0 0 0 0 0 100 0 10
2017 AS-02 54 30 12 0 4 0 0 84 4 24
2014 AS 64 22 8 3 3 0 0 85 7 60
2014 AS-01 70 8 8 0 15 0 0 77 15 13
2014 AS-02 59 27 14 0 0 0 0 86 0 22
2011 AS 54 32 8 3 3 0 0 86 6 63
2011 AS-01 41 41 0 12 6 0 0 82 18 17
2011 AS-02 44 38 19 0 0 0 0 81 0 16
2008 AS 51 30 11 5 3 0 0 81 8 37
2008 AS-02 62 15 15 0 8 0 0 77 8 13

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 37 37 11 9 4 2 0 75 13 54
2018 AS-02 15 55 15 10 5 0 0 70 15 20
2017 AS 45 24 20 7 5 0 0 69 12 61
2017 AS-01 72 28 0 0 0 0 0 100 0 10
2017 AS-02 33 25 26 8 8 0 0 58 17 24
2014 AS 35 37 13 10 5 0 0 72 15 60
2014 AS-01 46 31 0 8 15 0 0 77 23 13
2014 AS-02 41 32 14 14 0 0 0 73 14 22
2011 AS 44 32 13 8 3 0 0 76 11 63
2011 AS-01 41 24 18 12 6 0 0 65 18 17
2011 AS-02 31 44 13 13 0 0 0 75 13 16

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 37 43 9 9 0 2 0 81 9 54
2018 AS-02 15 60 15 10 0 0 0 75 10 20
2017 AS 45 28 17 5 5 0 0 73 10 60
2017 AS-01 72 28 0 0 0 0 0 100 0 10
2017 AS-02 39 17 31 4 9 0 0 56 13 23
2014 AS 35 38 13 7 7 0 0 73 13 60
2014 AS-01 39 39 0 8 15 0 0 77 23 13
2014 AS-02 41 36 18 5 0 0 0 77 5 22
2011 AS 44 32 11 11 2 0 0 76 13 63
2011 AS-01 41 29 12 18 0 0 0 71 18 17
2011 AS-02 44 31 6 19 0 0 0 75 19 16
2008 AS 41 30 14 11 5 0 0 70 16 37
2008 AS-02 31 31 15 15 8 0 0 62 23 13

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 30 41 7 13 9 0 0 70 22 54
2018 AS-02 10 55 10 15 10 0 0 65 25 20
2017 AS 35 21 20 16 8 0 0 56 24 61
2017 AS-01 62 9 28 0 0 0 0 72 0 10
2017 AS-02 29 16 22 20 12 0 0 46 33 24
2014 AS 27 27 10 20 12 3 2 56 33 60
2014 AS-01 39 15 15 16 15 0 0 54 31 13
2014 AS-02 27 23 14 27 5 5 0 52 33 22
2011 AS 35 19 16 14 11 3 2 57 27 63
2011 AS-01 24 35 12 12 18 0 0 59 29 17
2011 AS-02 50 6 6 25 13 0 0 56 38 16
2008 AS 36 11 14 22 14 3 0 49 37 36
2008 AS-02 38 15 15 23 8 0 0 54 31 13
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 AS 31 24 44 54
2018 AS-02 50 20 30 20
2017 AS 44 24 32 61
2017 AS-01 38 38 25 10
2017 AS-02 47 8 45 24
2014 AS 38 22 40 60
2014 AS-01 8 23 70 13
2014 AS-02 55 9 36 22
2011 AS 46 16 38 63
2011 AS-01 59 18 24 17
2011 AS-02 44 6 50 16

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 AS 18 6 53 0 12 12 17
2018 AS-02 10 10 70 0 0 10 10
2017 AS 7 15 66 4 4 4 27
2017 AS-02 0 18 73 0 9 0 11
2014 AS 0 22 57 4 9999 17 23
2014 AS-02 0 25 58 0 9999 17 12
2011 AS 14 24 59 0 9999 3 29
2011 AS-01 0 30 60 0 9999 10 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AS 11 89 55

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 11 24 6 2 31 4 51 11 54
2018 AS-02 20 15 35 0 5 20 5 47 7 20
2017 AS 18 16 9 8 10 34 5 56 29 61
2017 AS-01 28 0 0 9 9 44 9 60 40 10
2017 AS-02 25 25 12 8 8 18 4 63 21 24
2014 AS 15 12 15 8 7 35 8 47 26 60
2014 AS-01 16 0 0 15 15 39 15 35 65 13
2014 AS-02 14 23 18 9 5 27 5 53 20 22

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 30 31 20 6 2 9 2 69 8 54
2018 AS-02 30 30 30 0 5 5 0 63 5 20
2017 AS 27 28 16 3 8 17 2 67 14 61
2017 AS-01 44 19 0 0 9 19 9 87 13 10
2017 AS-02 33 21 24 0 4 18 0 66 5 24
2014 AS 24 20 18 5 5 27 2 61 14 60
2014 AS-01 17 8 8 15 15 38 0 40 48 13
2014 AS-02 32 32 18 0 5 14 0 74 5 22
2011 AS 37 25 17 5 0 16 0 74 6 63
2011 AS-01 18 47 12 0 0 24 0 85 0 17
2011 AS-02 19 31 19 13 0 19 0 62 15 16
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 25 8 23 2 6 36 2 52 12 53
2018 AS-02 21 16 26 0 5 32 0 54 8 19
2017 AS 16 14 13 5 0 44 8 63 10 61
2017 AS-01 38 0 9 0 0 53 0 80 0 10
2017 AS-02 21 25 16 4 0 22 12 69 6 24
2014 AS 18 13 10 5 2 42 10 66 14 60
2014 AS-01 9 8 8 8 8 54 8 42 39 13
2014 AS-02 27 23 5 0 0 32 14 92 0 22

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 40 21 21 4 2 11 2 70 7 53
2018 AS-02 32 32 26 0 0 11 0 71 0 19
2017 AS 33 27 9 6 3 18 2 76 12 61
2017 AS-01 62 0 9 9 0 19 0 77 12 10
2017 AS-02 29 28 16 4 4 14 4 70 10 24
2014 AS 32 27 8 5 2 25 2 80 9 60
2014 AS-01 17 38 0 8 8 30 0 78 22 13
2014 AS-02 50 18 5 0 0 27 0 94 0 22
2011 AS 40 37 14 0 0 10 0 84 0 63
2011 AS-01 18 59 18 0 0 6 0 81 0 17
2011 AS-02 25 38 25 0 0 13 0 71 0 16
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 26 35 19 11 7 0 2 62 19 54
2018 AS-02 25 25 20 15 15 0 0 50 30 20
2017 AS 20 25 21 16 15 0 3 47 31 59
2017 AS-01 28 28 9 19 15 0 0 56 34 10
2017 AS-02 13 22 13 27 17 0 9 38 48 23

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 6 31 30 24 9 0 0 37 33 54
2018 AS-02 0 15 35 25 25 0 0 15 50 20
2017 AS 17 21 19 24 18 0 0 38 43 61
2017 AS-01 34 28 9 19 9 0 0 62 28 10
2017 AS-02 21 13 20 24 22 0 0 33 46 24

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 11 31 19 24 15 0 0 43 39 54
2018 AS-02 0 15 30 30 25 0 0 15 55 20
2017 AS 15 36 24 5 18 0 2 52 23 61
2017 AS-01 34 38 19 0 9 0 0 72 9 10
2017 AS-02 16 33 24 4 18 0 4 52 23 24

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 9 22 28 26 15 0 0 31 41 54
2018 AS-02 0 5 40 30 25 0 0 5 55 20
2017 AS 15 29 13 18 23 0 2 45 42 61
2017 AS-01 34 28 9 28 0 0 0 62 28 10
2017 AS-02 12 25 12 20 30 0 0 38 50 24

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 31 33 19 6 9 0 2 66 15 54
2018 AS-02 35 15 20 10 20 0 0 50 30 20
2017 AS 32 29 11 6 10 0 12 69 18 60
2017 AS-01 62 28 0 0 0 0 9 100 0 10
2017 AS-02 38 18 4 9 13 0 18 69 26 23

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 33 24 22 11 9 0 0 57 20 54
2018 AS-02 25 0 40 15 20 0 0 25 35 20
2017 AS 27 30 19 12 12 0 0 57 24 60
2017 AS-01 62 28 9 0 0 0 0 91 0 10
2017 AS-02 26 26 12 23 13 0 0 52 36 23

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 25 36 32 4 2 2 0 62 6 53
2018 AS-02 10 35 45 10 0 0 0 45 10 20
2017 AS 35 25 26 5 3 0 5 63 9 60
2017 AS-01 62 28 9 0 0 0 0 91 0 10
2017 AS-02 34 26 23 0 4 0 13 69 5 23

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 33 17 20 7 0 0 56 28 54
2018 AS-02 15 20 30 25 10 0 0 35 35 20
2017 AS 22 27 22 20 9 0 0 49 28 61
2017 AS-01 34 56 0 9 0 0 0 91 9 10
2017 AS-02 25 21 20 20 14 0 0 46 34 24

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 31 17 22 19 9 2 0 49 28 54
2018 AS-02 15 15 30 25 10 5 0 32 37 20
2017 AS 32 25 20 12 11 0 0 57 23 60
2017 AS-01 53 38 0 0 9 0 0 91 9 10
2017 AS-02 39 17 17 18 9 0 0 56 27 23

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 26 35 26 11 2 0 0 61 13 54
2018 AS-02 25 25 25 20 5 0 0 50 25 20
2017 AS 29 21 28 14 7 0 2 51 21 60
2017 AS-01 44 19 28 9 0 0 0 62 9 10
2017 AS-02 31 13 21 19 13 0 4 45 33 23

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 65 20 11 2 0 0 2 87 2 54
2018 AS-02 70 15 10 5 0 0 0 85 5 20
2017 AS 64 13 12 2 6 0 3 79 8 61
2017 AS-01 81 9 9 0 0 0 0 91 0 10
2017 AS-02 62 4 14 4 8 0 8 72 13 24

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 78 7 7 2 2 0 4 88 4 54
2018 AS-02 75 10 5 5 5 0 0 85 10 20

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 78 11 6 2 2 0 2 91 4 54
2018 AS-02 75 15 5 5 0 0 0 90 5 20
2017 AS 67 7 5 5 10 0 6 79 15 61
2017 AS-01 81 0 9 0 9 0 0 81 9 10
2017 AS-02 62 10 0 8 8 0 12 81 19 24

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 56 22 15 5 0 0 2 80 6 55
2018 AS-02 50 25 15 10 0 0 0 75 10 20
2017 AS 55 19 12 2 6 0 6 78 9 61
2017 AS-01 72 9 9 0 9 0 0 81 9 10
2017 AS-02 58 16 0 6 8 0 12 84 16 24

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 55 22 11 9 4 0 0 76 13 55
2018 AS-02 40 35 15 5 5 0 0 75 10 20
2017 AS 59 11 7 4 13 0 6 75 18 61
2017 AS-01 91 0 0 0 9 0 0 91 9 10
2017 AS-02 50 12 4 10 12 0 12 70 25 24

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 45 9 4 0 0 0 42 94 0 55
2018 AS-02 50 0 0 0 0 0 50 100 0 20
2017 AS 54 8 0 2 2 0 35 95 5 61
2017 AS-01 72 0 0 0 0 0 28 100 0 10
2017 AS-02 50 0 0 4 4 0 42 86 14 24

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 76 11 7 0 2 0 4 91 2 55
2018 AS-02 75 20 0 0 5 0 0 95 5 20
2017 AS 73 9 3 2 2 0 12 93 4 60
2017 AS-02 66 10 0 0 4 0 20 95 5 24

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 76 9 9 2 2 0 2 87 4 55
2018 AS-02 70 15 10 0 0 0 5 89 0 20
2017 AS 69 8 3 6 2 0 12 87 9 61
2017 AS-01 62 19 9 9 0 0 0 81 9 10
2017 AS-02 62 8 4 4 4 0 18 85 10 24

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 29 22 5 2 0 0 71 7 55
2018 AS-02 20 30 35 10 5 0 0 50 15 20
2017 AS 41 26 13 6 7 0 6 72 14 61
2017 AS-01 53 38 0 9 0 0 0 91 9 10
2017 AS-02 50 10 16 4 12 0 8 65 18 24

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 13 26 44 17 0 0 0 39 17 54
2018 AS-02 0 10 55 35 0 0 0 10 35 20
2017 AS 12 21 43 18 5 0 0 33 23 61
2017 AS-01 25 28 28 19 0 0 0 53 19 10
2017 AS-02 17 21 32 26 4 0 0 38 30 24

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 8 18 43 20 12 0 0 31 25 51
2018 AS-02 17 39 28 17 0 0 0 17 56 18
2017 AS 5 23 39 23 11 0 0 33 28 61
2017 AS-01 0 9 19 38 34 0 0 72 9 10
2017 AS-02 8 30 32 17 13 0 0 29 38 24

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 28 41 15 9 4 4 0 71 13 54
2018 AS-02 20 50 20 10 0 0 0 70 10 20
2017 AS 22 37 15 10 5 11 0 67 16 61
2017 AS-01 28 19 9 19 0 25 0 63 25 10
2017 AS-02 16 45 12 12 4 10 0 68 18 24

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 26 33 22 11 6 2 0 60 17 54
2018 AS-02 15 35 25 20 5 0 0 50 25 20
2017 AS 20 40 20 8 8 3 0 63 16 61
2017 AS-01 44 28 9 0 0 19 0 88 0 10
2017 AS-02 12 46 18 12 12 0 0 58 24 24
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 28 30 24 7 7 0 4 29 71 54
2018 AS-02 25 30 20 10 15 0 0 25 75 20
2017 AS 24 34 21 8 9 2 2 25 75 61
2017 AS-01 38 28 9 9 15 0 0 38 62 10
2017 AS-02 28 29 26 4 8 0 4 30 70 24

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 19 37
2018 AS-02 27 15
2017 AS 22 43
2017 AS-02 30 16

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 27 37
2018 AS-02 20 15
2017 AS 39 43
2017 AS-02 49 16

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 22 37
2018 AS-02 27 15
2017 AS 17 43
2017 AS-02 24 16

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 AS 54 37
2018 AS-02 60 15
2017 AS 56 43
2017 AS-02 49 16

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 AS 3 37
2018 AS-02 0 15
2017 AS 6 43
2017 AS-02 8 16

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 AS 38 37
2018 AS-02 47 15

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 AS 30 37
2018 AS-02 27 15
2017 AS 25 43
2017 AS-02 18 16

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 AS 9 60 9 6 3 14 35
2018 AS-02 7 50 7 14 7 14 14
2017 AS 12 61 16 0 2 8 40
2017 AS-02 13 54 13 0 7 13 15

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AS 32 68 37
2018 AS-02 53 47 15

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 16 22 16 22 11 3 11 44 38 37
2018 AS-02 27 27 20 13 7 0 7 57 21 15
2017 AS 21 27 11 14 4 7 16 63 23 44
2017 AS-02 18 39 18 12 0 0 12 65 14 16

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 8 8 19 11 30 5 19 21 54 37
2018 AS-02 7 13 7 13 33 0 27 27 64 15
2017 AS 2 9 8 9 29 4 39 19 67 44
2017 AS-02 0 6 12 12 37 0 32 9 73 16

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 30 11 17 17 20 0 6 43 39 54
2018 AS-02 25 5 15 15 40 0 0 30 55 20
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