2018 Public Service Employee Survey Results for Infrastructure Canada by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 41 10 14 4 1 0 72 18 108
2018 Non-supervisor 20 47 13 15 4 1 0 67 19 209
2017 Supervisor 28 47 12 7 4 0 1 76 12 95
2017 Non-supervisor 35 28 13 16 6 0 1 64 23 218
2014 Supervisor 44 36 11 6 2 1 0 81 8 99
2014 Non-supervisor 34 43 11 8 3 0 1 78 11 204
2011 Supervisor 45 35 11 3 2 1 3 83 5 97
2011 Non-supervisor 28 46 14 9 2 0 1 75 11 209
2008 Supervisor 33 40 11 4 7 0 5 78 11 57
2008 Non-supervisor 29 37 15 13 4 1 1 67 17 141

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 37 8 2 4 0 0 86 6 107
2018 Non-supervisor 34 40 13 9 4 0 0 74 13 209
2017 Supervisor 41 43 10 5 1 0 0 84 6 96
2017 Non-supervisor 34 45 7 9 5 0 0 79 14 217
2014 Supervisor 44 37 13 4 2 0 0 81 6 99
2014 Non-supervisor 30 40 15 7 7 0 0 71 14 204
2011 Supervisor 37 46 6 7 4 0 0 83 11 97
2011 Non-supervisor 31 44 11 10 4 0 0 75 14 209
2008 Supervisor 37 46 14 2 2 0 0 82 4 57
2008 Non-supervisor 28 38 15 14 4 0 0 67 18 141

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 34 6 3 0 0 0 91 3 106
2018 Non-supervisor 37 45 8 6 3 0 0 83 9 208
2017 Supervisor 54 39 4 3 0 0 0 93 3 96
2017 Non-supervisor 42 39 6 10 4 0 0 81 13 216
2014 Supervisor 57 34 3 5 1 0 0 91 6 98
2014 Non-supervisor 35 43 9 9 5 0 0 78 13 204
2011 Supervisor 43 46 5 3 2 1 0 90 5 97
2011 Non-supervisor 30 43 15 6 6 0 0 73 12 209
2008 Supervisor 42 51 5 0 2 0 0 93 2 57
2008 Non-supervisor 34 45 10 6 5 0 0 79 11 141

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 29 15 18 8 0 0 58 26 107
2018 Non-supervisor 41 36 9 9 3 0 1 78 12 208
2017 Supervisor 21 41 15 14 8 0 0 62 22 96
2017 Non-supervisor 47 30 7 13 4 0 0 77 17 217
2014 Supervisor 33 37 8 15 6 0 0 71 21 99
2014 Non-supervisor 45 33 9 8 5 1 0 78 13 203
2011 Supervisor 36 41 8 12 3 0 0 76 15 97
2011 Non-supervisor 53 31 8 4 4 0 0 84 8 208

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 33 12 8 5 0 0 76 13 107
2018 Non-supervisor 31 43 9 10 7 0 0 74 17 206
2017 Supervisor 38 41 11 8 3 0 0 79 11 96
2017 Non-supervisor 33 45 10 6 6 0 0 78 12 218
2014 Supervisor 40 40 11 6 3 0 0 79 9 99
2014 Non-supervisor 26 49 10 7 8 0 0 75 15 204
2011 Supervisor 42 40 8 6 4 0 0 82 10 97
2011 Non-supervisor 29 43 15 7 5 1 0 73 12 208
2008 Supervisor 23 47 18 7 5 0 0 70 12 57
2008 Non-supervisor 24 48 8 13 8 0 0 72 21 141

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 30 13 16 6 1 0 64 23 108
2018 Non-supervisor 33 37 14 11 5 1 0 70 16 208
2017 Supervisor 21 42 14 13 10 0 0 63 23 96
2017 Non-supervisor 32 33 14 12 9 0 1 65 21 218
2014 Supervisor 31 43 16 6 4 0 0 74 10 99
2014 Non-supervisor 32 37 15 8 8 0 0 69 16 203
2011 Supervisor 37 36 12 10 5 0 0 73 15 97
2011 Non-supervisor 34 33 16 12 4 0 0 68 17 209

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 41 13 10 5 0 0 72 15 108
2018 Non-supervisor 22 42 13 15 8 0 0 64 23 208
2017 Supervisor 22 44 16 14 5 0 0 65 19 96
2017 Non-supervisor 26 39 13 17 6 0 0 65 22 218

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 68 28 2 3 0 0 0 95 3 107
2018 Non-supervisor 42 44 7 4 2 1 0 87 6 208
2017 Supervisor 51 37 4 4 3 0 0 88 8 96
2017 Non-supervisor 45 40 8 5 1 0 1 86 6 217
2014 Supervisor 60 28 8 1 2 1 0 89 3 99
2014 Non-supervisor 42 41 12 3 2 0 0 82 5 204
2011 Supervisor 56 39 4 0 1 0 0 95 1 97
2011 Non-supervisor 43 41 7 4 3 1 0 85 8 209
2008 Supervisor 51 33 5 7 4 0 0 84 11 57
2008 Non-supervisor 44 32 11 6 7 0 0 76 13 141

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 31 9 16 3 1 0 72 19 107
2018 Non-supervisor 32 37 12 11 7 0 0 69 19 209
2017 Supervisor 25 51 6 11 7 0 0 76 18 95
2017 Non-supervisor 33 35 14 8 10 0 0 68 18 218

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 35 6 1 2 1 0 91 3 105
2018 Non-supervisor 45 33 13 5 4 0 0 78 10 209
2017 Supervisor 53 38 5 4 0 0 0 91 4 96
2017 Non-supervisor 46 40 7 4 2 0 0 87 6 217
2014 Supervisor 67 20 10 0 2 0 0 88 2 99
2014 Non-supervisor 51 34 10 3 2 0 0 85 5 204
2011 Supervisor 60 32 6 2 0 0 0 92 2 97
2011 Non-supervisor 48 41 6 2 2 0 0 90 4 209

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 38 6 9 2 1 0 83 11 107
2018 Non-supervisor 30 35 15 14 7 0 0 65 20 207
2017 Supervisor 46 35 7 8 4 0 0 81 12 96
2017 Non-supervisor 32 41 13 9 5 0 0 73 14 217
2014 Supervisor 42 42 5 7 4 0 0 84 11 99
2014 Non-supervisor 27 43 15 10 4 1 0 71 14 204
2011 Supervisor 48 42 6 1 3 0 0 90 4 97
2011 Non-supervisor 32 40 13 10 5 0 0 72 15 209

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 33 12 10 2 1 0 75 12 107
2018 Non-supervisor 31 29 20 11 9 0 0 60 20 207
2017 Supervisor 39 39 10 7 5 0 0 78 12 96
2017 Non-supervisor 36 36 13 9 6 0 0 72 15 217
2014 Supervisor 41 41 6 10 2 0 0 82 12 99
2014 Non-supervisor 33 40 14 7 6 0 0 73 13 204

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 25 21 12 4 2 2 62 16 107
2018 Non-supervisor 28 33 22 10 7 0 0 61 17 208
2017 Supervisor 36 35 13 12 5 0 0 71 17 96
2017 Non-supervisor 37 37 12 9 6 0 0 73 15 217
2014 Supervisor 46 34 14 3 3 0 0 80 6 99
2014 Non-supervisor 36 43 11 6 3 0 0 80 9 203
2011 Supervisor 47 38 8 5 2 0 0 85 7 97
2011 Non-supervisor 39 38 14 3 4 1 0 79 7 209

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 32 10 11 3 0 0 75 14 107
2018 Non-supervisor 35 37 14 9 5 0 0 72 14 209
2017 Supervisor 35 46 9 5 5 0 0 81 10 96
2017 Non-supervisor 37 37 14 9 3 0 0 74 12 216
2014 Supervisor 45 37 12 2 3 0 0 83 5 99
2014 Non-supervisor 34 44 12 6 4 0 0 78 10 204
2011 Supervisor 48 41 4 5 3 0 0 88 8 97
2011 Non-supervisor 40 40 11 6 2 0 0 81 8 208
2008 Supervisor 32 51 9 5 4 0 0 82 9 57
2008 Non-supervisor 35 38 13 7 7 0 0 73 14 141

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 18 23 18 27 0 0 31 46 108
2018 Non-supervisor 31 33 23 8 5 0 0 64 13 210
2017 Supervisor 6 29 30 18 17 0 0 36 35 96
2017 Non-supervisor 36 38 18 5 3 0 0 74 8 218
2014 Supervisor 22 29 19 15 15 0 0 51 30 99
2014 Non-supervisor 45 31 15 7 2 0 0 76 8 204
2011 Supervisor 20 31 27 12 8 1 0 52 20 96
2011 Non-supervisor 43 42 11 4 1 0 0 84 5 208
2008 Supervisor 21 32 12 23 11 0 2 54 34 57
2008 Non-supervisor 38 40 13 6 2 0 0 78 9 141

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 38 28 14 1 1 0 15 57 108
2018 Non-supervisor 11 30 34 16 7 0 1 24 42 206
2017 Supervisor 17 20 40 17 3 0 2 21 38 96
2017 Non-supervisor 12 25 35 16 6 1 4 23 39 217
2014 Supervisor 8 26 44 18 4 0 0 22 34 99
2014 Non-supervisor 13 17 40 18 9 2 1 28 31 204
2011 Supervisor 5 18 48 20 6 0 2 27 24 97
2011 Non-supervisor 10 21 39 17 11 0 1 29 31 207
2008 Supervisor 19 28 33 9 2 0 9 12 52 57
2008 Non-supervisor 15 22 39 16 6 1 1 22 38 141

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 36 24 7 7 2 0 14 61 108
2018 Non-supervisor 15 30 25 16 9 3 2 26 48 207
2017 Supervisor 15 32 37 10 5 0 2 15 48 96
2017 Non-supervisor 13 23 25 17 13 3 5 33 40 217
2014 Supervisor 7 19 42 19 12 0 1 31 26 99
2014 Non-supervisor 8 15 31 24 16 3 3 43 24 204
2011 Supervisor 3 13 33 33 14 3 1 49 17 97
2011 Non-supervisor 5 12 26 26 23 4 4 53 19 208
2008 Supervisor 19 25 26 14 12 0 4 27 45 57
2008 Non-supervisor 6 25 30 21 15 1 1 36 32 141

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 16 44 16 10 2 0 27 29 108
2018 Non-supervisor 13 26 31 19 7 3 2 27 40 206
2017 Supervisor 16 23 32 21 5 1 2 27 40 96
2017 Non-supervisor 12 22 33 20 8 0 5 30 36 217
2014 Supervisor 17 34 30 9 10 0 1 19 51 99
2014 Non-supervisor 16 27 35 13 6 1 1 20 44 204
2011 Supervisor 8 19 26 33 13 1 1 47 27 97
2011 Non-supervisor 9 18 35 22 9 2 4 34 29 208
2008 Supervisor 14 9 42 25 7 0 4 33 24 57
2008 Non-supervisor 15 19 33 16 8 4 5 27 38 140

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 32 31 5 3 1 0 8 62 107
2018 Non-supervisor 12 24 35 20 7 1 1 28 37 206
2017 Supervisor 18 37 35 5 2 0 2 7 56 95
2017 Non-supervisor 10 24 26 23 14 0 4 38 35 213
2014 Supervisor 13 25 44 16 2 0 1 18 38 98
2014 Non-supervisor 8 19 32 27 11 1 1 39 29 202
2011 Supervisor 5 16 49 21 7 1 1 29 22 97
2011 Non-supervisor 5 10 41 27 13 1 3 42 15 207
2008 Supervisor 12 25 37 25 0 0 2 25 38 57
2008 Non-supervisor 6 21 33 24 11 1 2 37 29 141

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 31 25 7 3 1 0 9 65 108
2018 Non-supervisor 14 26 28 18 8 2 4 27 42 206
2017 Supervisor 30 20 29 14 3 0 4 18 52 96
2017 Non-supervisor 16 24 26 18 10 2 6 30 43 216
2014 Supervisor 16 28 29 19 5 0 2 25 46 98
2014 Non-supervisor 13 19 29 21 13 2 2 36 33 204
2011 Supervisor 12 19 33 23 8 1 3 33 32 97
2011 Non-supervisor 5 15 34 25 17 2 3 44 20 209
2008 Supervisor 18 21 37 19 2 2 2 22 40 57
2008 Non-supervisor 11 19 28 21 14 2 4 38 32 140

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 28 26 7 2 2 2 9 64 107
2018 Non-supervisor 31 31 20 9 5 2 4 14 65 205
2017 Supervisor 34 29 21 8 3 1 3 12 66 96
2017 Non-supervisor 26 28 21 10 8 2 5 20 57 216
2014 Supervisor 7 21 31 28 9 1 3 38 30 99
2014 Non-supervisor 8 17 29 21 17 3 5 42 26 203
2011 Supervisor 7 16 23 35 14 0 5 51 24 97
2011 Non-supervisor 7 14 27 25 18 5 4 47 23 208
2008 Supervisor 19 35 25 16 2 0 4 18 56 57
2008 Non-supervisor 17 28 24 19 6 1 4 27 48 141

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 35 31 17 3 2 0 20 49 108
2018 Non-supervisor 12 25 33 18 8 2 2 28 38 206
2017 Supervisor 18 23 37 16 3 0 2 20 42 96
2017 Non-supervisor 11 21 34 20 6 3 5 29 34 216
2014 Supervisor 20 24 32 18 5 1 0 23 44 99
2014 Non-supervisor 13 16 39 17 11 2 1 29 30 204
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 39 12 9 2 4 4 76 11 108
2018 Non-supervisor 23 29 15 11 6 8 7 62 20 209
2017 Supervisor 30 44 14 3 1 3 4 80 4 96
2017 Non-supervisor 32 17 15 11 8 8 8 58 23 217
2014 Supervisor 38 37 8 7 5 2 3 79 13 99
2014 Non-supervisor 37 22 15 12 5 4 6 65 18 204

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 29 6 8 0 1 0 86 8 108
2018 Non-supervisor 46 26 9 10 7 1 0 73 17 208
2017 Supervisor 52 41 4 2 1 0 0 93 3 96
2017 Non-supervisor 47 30 10 9 3 1 0 78 12 218
2014 Supervisor 55 29 6 6 3 1 0 85 9 99
2014 Non-supervisor 42 31 11 9 5 0 1 74 14 204

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 37 13 13 5 6 5 64 21 108
2018 Non-supervisor 14 17 16 15 9 23 6 43 34 208
2017 Supervisor 11 40 18 13 4 10 3 59 20 96
2017 Non-supervisor 15 16 20 10 9 25 4 44 27 218
2014 Supervisor 19 40 17 15 3 4 3 63 19 99
2014 Non-supervisor 15 17 22 13 11 18 5 41 31 205

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 31 4 5 0 0 0 91 5 108
2018 Non-supervisor 52 31 6 6 4 0 0 84 10 206
2017 Supervisor 47 48 3 2 0 0 0 95 2 96
2017 Non-supervisor 51 30 7 9 3 0 0 81 12 217
2014 Supervisor 54 32 7 5 2 0 0 86 7 99
2014 Non-supervisor 51 35 7 5 2 0 0 86 7 205

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 42 3 4 1 1 0 93 5 107
2018 Non-supervisor 46 31 11 6 4 0 0 78 11 209
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 38 10 10 8 1 1 71 18 108
2018 Non-supervisor 45 25 12 12 7 1 0 70 18 209
2017 Supervisor 31 45 10 11 4 0 0 76 15 96
2017 Non-supervisor 43 33 8 6 8 1 0 77 15 218
2014 Supervisor 41 34 11 7 4 3 0 77 11 99
2014 Non-supervisor 42 37 11 7 2 0 0 79 9 205
2011 Supervisor 38 41 7 8 5 0 0 79 13 97
2011 Non-supervisor 37 31 13 10 8 1 0 69 18 209
2008 Supervisor 32 37 9 12 11 0 0 68 23 57
2008 Non-supervisor 42 31 11 6 8 1 0 74 14 141

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 34 9 5 5 1 1 81 10 106
2018 Non-supervisor 49 28 8 5 7 3 0 80 12 209
2017 Supervisor 47 36 8 4 3 2 0 84 7 96
2017 Non-supervisor 53 22 12 5 5 3 0 77 10 218
2014 Supervisor 53 26 10 4 4 3 0 81 8 99
2014 Non-supervisor 53 25 10 3 4 3 1 81 8 205
2011 Supervisor 49 32 9 4 5 1 0 82 9 97
2011 Non-supervisor 43 26 12 8 10 1 0 70 18 209
2008 Supervisor 33 40 12 7 4 4 0 76 11 57
2008 Non-supervisor 45 23 9 10 9 5 0 72 19 141

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 31 9 6 4 1 1 81 10 107
2018 Non-supervisor 43 30 10 9 6 1 0 74 15 208
2017 Supervisor 48 38 7 4 3 0 0 86 7 96
2017 Non-supervisor 51 26 9 8 5 0 0 78 13 217
2014 Supervisor 49 32 6 7 4 2 0 83 11 99
2014 Non-supervisor 52 27 11 5 4 1 0 80 9 205
2011 Supervisor 42 40 5 4 7 2 0 83 12 97
2011 Non-supervisor 36 31 8 14 10 1 0 68 24 209
2008 Supervisor 42 26 9 12 11 0 0 68 23 57
2008 Non-supervisor 45 28 6 11 9 2 0 75 20 141

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 28 9 5 4 0 1 82 9 107
2018 Non-supervisor 59 18 9 5 7 2 0 79 12 207
2017 Supervisor 58 28 8 3 2 0 0 87 5 96
2017 Non-supervisor 60 20 8 3 5 4 1 83 8 218

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 27 11 10 5 1 1 74 15 108
2018 Non-supervisor 51 24 7 6 10 1 1 77 16 209
2017 Supervisor 51 32 11 3 3 0 0 83 6 96
2017 Non-supervisor 56 19 9 9 7 0 0 76 15 218
2014 Supervisor 51 31 8 4 6 0 0 82 10 99
2014 Non-supervisor 53 27 12 4 3 0 0 81 8 205
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 29 20 8 3 2 9 66 12 107
2017 Supervisor 15 44 9 8 4 6 14 73 16 95
2014 Supervisor 29 33 13 8 5 4 8 70 15 99

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 36 14 12 2 2 0 71 14 107
2018 Non-supervisor 32 33 15 10 3 7 0 70 14 208
2017 Supervisor 27 38 14 10 8 2 0 67 19 96
2017 Non-supervisor 32 36 16 8 4 3 0 71 13 218
2014 Supervisor 30 38 11 10 5 6 0 73 16 99
2014 Non-supervisor 26 39 16 8 5 6 1 69 14 205
2011 Supervisor 24 33 18 13 8 3 0 59 22 96
2011 Non-supervisor 24 39 14 8 9 6 0 67 19 208

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 33 15 16 3 2 0 66 19 107
2018 Non-supervisor 30 28 19 15 6 2 0 59 21 208
2017 Supervisor 24 33 19 12 12 0 0 57 24 96
2017 Non-supervisor 30 32 15 13 7 2 2 64 20 218
2014 Supervisor 29 31 18 12 8 2 0 61 20 99
2014 Non-supervisor 24 41 18 10 4 1 0 66 15 204
2011 Supervisor 35 33 14 11 5 2 0 70 16 97
2011 Non-supervisor 27 39 14 10 7 3 0 68 18 209
2008 Supervisor 23 44 18 14 2 0 0 67 16 57
2008 Non-supervisor 29 33 13 12 9 4 0 65 22 141

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 33 21 16 6 1 0 57 22 107
2018 Non-supervisor 20 28 24 16 9 4 0 50 25 205
2017 Supervisor 13 39 22 17 10 0 0 52 26 96
2017 Non-supervisor 24 30 21 14 8 2 2 56 23 218
2014 Supervisor 18 43 14 17 8 1 0 61 25 99
2014 Non-supervisor 18 41 19 13 6 3 0 61 20 205
2011 Supervisor 33 40 17 5 1 5 0 76 6 97
2011 Non-supervisor 24 40 17 10 5 4 0 67 16 209
2008 Supervisor 14 47 14 18 7 0 0 61 25 57
2008 Non-supervisor 17 38 17 13 9 6 0 58 23 141

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 40 12 20 5 1 0 63 25 107
2018 Non-supervisor 17 39 16 17 10 1 0 56 27 208
2017 Supervisor 22 43 18 12 4 0 0 65 16 96
2017 Non-supervisor 25 37 20 12 5 2 0 63 17 218
2014 Supervisor 23 33 16 20 7 1 0 57 27 99
2014 Non-supervisor 19 34 19 16 7 4 1 56 24 204
2011 Supervisor 25 42 12 12 8 1 0 67 20 97
2011 Non-supervisor 22 37 15 14 8 3 0 61 23 209
2008 Supervisor 21 35 7 25 12 0 0 56 37 57
2008 Non-supervisor 18 34 16 17 13 1 0 53 30 141
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 48 13 6 0 1 0 81 6 107
2018 Non-supervisor 26 44 14 13 2 1 0 71 15 208
2017 Supervisor 29 49 10 9 2 0 0 78 11 96
2017 Non-supervisor 32 46 13 7 1 1 0 79 8 217
2014 Supervisor 28 45 15 6 5 1 0 74 11 99
2014 Non-supervisor 32 42 12 10 2 2 0 76 12 205
2011 Supervisor 29 48 10 8 2 3 0 80 10 97
2011 Non-supervisor 36 43 11 5 2 4 0 82 7 207

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 29 9 18 3 3 0 69 22 108
2018 Non-supervisor 20 38 12 19 7 3 1 61 26 209
2017 Supervisor 33 34 11 12 7 1 1 68 20 96
2017 Non-supervisor 31 32 11 15 6 3 2 66 23 218
2014 Supervisor 51 27 10 3 5 4 0 81 9 99
2014 Non-supervisor 32 41 10 7 6 3 1 76 14 204
2011 Supervisor 45 30 8 8 5 3 1 78 14 97
2011 Non-supervisor 32 32 9 10 7 7 3 71 19 207
2008 Supervisor 49 30 11 7 2 2 0 80 9 57
2008 Non-supervisor 28 29 16 11 8 6 2 62 21 140

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 35 22 11 2 1 0 64 13 106
2018 Non-supervisor 21 38 27 10 3 2 0 60 13 205

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 20 17 18 13 11 1 45 35 108
2018 Non-supervisor 12 23 24 13 11 13 4 41 30 208
2017 Supervisor 15 19 20 14 16 11 7 40 36 96
2017 Non-supervisor 18 16 17 13 13 17 6 44 34 218
2014 Supervisor 13 20 18 17 9 15 8 43 34 99
2014 Non-supervisor 13 22 15 16 16 16 2 43 39 204
2011 Supervisor 6 17 22 10 15 19 12 33 36 97
2011 Non-supervisor 10 18 18 14 14 17 8 38 38 209

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 26 18 17 7 2 0 57 24 107
2018 Non-supervisor 17 30 21 18 10 4 0 49 29 207
2017 Supervisor 26 44 10 15 3 2 0 72 18 96
2017 Non-supervisor 31 28 15 10 10 6 0 63 21 217
2014 Supervisor 38 35 18 7 1 1 0 74 8 99
2014 Non-supervisor 29 37 16 8 7 2 0 68 15 204
2011 Supervisor 40 36 11 7 5 2 0 77 12 97
2011 Non-supervisor 34 36 9 10 10 1 0 71 20 209
2008 Supervisor 39 26 16 12 7 0 0 65 19 57
2008 Non-supervisor 28 39 8 11 7 7 0 72 20 140

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 30 17 14 12 1 2 56 27 108
2018 Non-supervisor 18 26 14 22 16 2 2 46 39 209
2017 Supervisor 15 30 15 18 20 2 0 46 39 96
2017 Non-supervisor 23 25 14 14 17 6 1 51 33 218
2014 Supervisor 19 31 16 20 10 1 3 52 31 99
2014 Non-supervisor 21 20 16 22 16 3 2 43 40 204
2011 Supervisor 23 25 13 22 13 2 2 50 37 96
2011 Non-supervisor 15 25 16 19 19 3 2 43 40 209
2008 Supervisor 11 28 18 23 18 0 4 40 42 57
2008 Non-supervisor 19 36 16 12 12 3 1 57 25 140

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 43 15 6 0 1 0 79 6 108
2018 Non-supervisor 15 38 25 11 8 3 0 55 19 209
2017 Supervisor 23 51 14 8 5 0 0 74 13 95
2017 Non-supervisor 27 35 20 10 5 3 0 64 16 218

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 43 10 4 1 2 0 85 5 106
2018 Non-supervisor 38 39 12 3 1 6 0 82 5 207
2017 Supervisor 43 34 14 1 3 4 0 81 4 96
2017 Non-supervisor 46 34 9 3 2 6 1 85 5 216
2014 Supervisor 55 28 14 1 1 1 0 84 2 99
2014 Non-supervisor 52 29 9 1 4 4 0 85 6 204

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 43 8 4 1 1 0 87 5 108
2018 Non-supervisor 37 39 13 7 2 3 0 78 9 209
2017 Supervisor 36 44 10 3 3 2 1 83 7 95
2017 Non-supervisor 48 35 7 6 1 3 0 86 7 218
2014 Supervisor 57 27 11 4 1 0 0 84 5 99
2014 Non-supervisor 47 31 12 4 4 2 0 80 8 204
2011 Supervisor 45 38 9 5 1 2 0 85 6 97
2011 Non-supervisor 44 36 9 4 5 2 0 82 9 209

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 43 7 3 4 0 0 86 7 108
2018 Non-supervisor 47 37 7 6 2 1 0 84 8 209
2017 Supervisor 41 45 6 3 4 0 0 86 7 96
2017 Non-supervisor 51 35 9 2 2 0 0 87 4 218
2014 Supervisor 63 24 5 5 2 0 0 88 7 98
2014 Non-supervisor 56 31 8 3 2 0 0 87 5 204
2011 Supervisor 53 30 9 6 1 0 0 84 7 97
2011 Non-supervisor 48 38 6 4 3 0 0 86 7 209
2008 Supervisor 49 39 7 4 2 0 0 88 5 57
2008 Non-supervisor 50 33 9 3 4 1 0 84 7 141

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 35 20 7 8 2 0 65 15 108
2018 Non-supervisor 31 32 20 10 6 1 0 64 16 209
2017 Supervisor 34 32 14 8 11 1 0 67 19 96
2017 Non-supervisor 41 28 14 11 6 1 0 69 17 216
2014 Supervisor 39 38 12 6 4 1 0 78 10 99
2014 Non-supervisor 40 35 13 8 5 0 0 75 12 204
2011 Supervisor 46 38 8 5 2 1 0 85 7 97
2011 Non-supervisor 39 36 12 7 6 0 0 75 13 209

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 34 23 6 5 1 0 65 12 105
2018 Non-supervisor 33 32 16 12 6 1 0 66 18 209
2017 Supervisor 32 41 9 8 10 0 0 73 18 96
2017 Non-supervisor 39 34 12 8 6 1 0 73 14 216
2014 Supervisor 37 39 11 8 3 2 0 78 11 99
2014 Non-supervisor 38 38 11 8 4 0 0 77 12 204
2011 Supervisor 46 36 9 7 2 0 0 82 9 97
2011 Non-supervisor 38 39 9 10 5 0 0 77 14 209
2008 Supervisor 37 40 11 9 4 0 0 77 12 57
2008 Non-supervisor 40 31 9 11 6 2 0 73 18 141

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 21 20 18 12 3 0 49 30 108
2018 Non-supervisor 26 27 17 16 12 2 0 54 28 208
2017 Supervisor 25 26 22 15 10 3 0 52 26 96
2017 Non-supervisor 32 23 14 15 13 2 0 57 29 218
2014 Supervisor 30 20 19 16 8 5 2 54 26 98
2014 Non-supervisor 36 26 13 13 9 3 0 63 23 204
2011 Supervisor 38 28 14 12 5 3 0 68 17 97
2011 Non-supervisor 38 20 15 12 12 3 1 60 24 209
2008 Supervisor 34 14 20 18 13 2 0 49 31 56
2008 Non-supervisor 31 23 14 13 13 5 0 57 28 141
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 53 22 25 108
2018 Non-supervisor 41 19 41 208
2017 Supervisor 53 19 28 96
2017 Non-supervisor 44 26 30 218
2014 Supervisor 45 25 31 99
2014 Non-supervisor 39 19 41 204
2011 Supervisor 43 25 32 97
2011 Non-supervisor 44 18 38 209

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 9 25 59 0 1 5 57
2018 Non-supervisor 4 16 60 4 9 7 85
2017 Supervisor 10 12 67 4 0 8 51
2017 Non-supervisor 3 14 67 5 7 4 97
2014 Supervisor 9 7 71 9 9999 4 45
2014 Non-supervisor 0 19 61 10 9999 9 80
2011 Supervisor 5 17 74 5 9999 0 42
2011 Non-supervisor 4 20 63 4 9999 9 92
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 11 89 108
2018 Non-supervisor 15 85 210

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 12
2018 Non-supervisor 0 32

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 12
2018 Non-supervisor 0 32

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 58 12
2018 Non-supervisor 41 32

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 48 12
2018 Non-supervisor 48 32

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 59 12
2018 Non-supervisor 18 32

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 12
2018 Non-supervisor 0 32

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 12
2018 Non-supervisor 38 32

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 12
2018 Non-supervisor 34 32

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 12
2018 Non-supervisor 0 32

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 12
2018 Non-supervisor 42 32

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 50 12
2018 Non-supervisor 56 32

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 18 17 6 2 32 9 57 14 108
2018 Non-supervisor 13 8 28 4 3 39 6 37 13 209
2017 Supervisor 15 12 21 7 5 35 4 45 20 96
2017 Non-supervisor 14 11 16 7 6 35 12 47 23 217
2014 Supervisor 28 11 16 6 2 29 8 62 13 99
2014 Non-supervisor 12 11 14 6 6 39 11 48 24 204

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 42 22 4 3 3 2 70 7 108
2018 Non-supervisor 22 28 24 4 4 18 1 60 10 208
2017 Supervisor 23 33 18 9 3 13 1 65 14 96
2017 Non-supervisor 22 23 21 7 4 20 2 59 15 217
2014 Supervisor 34 31 12 4 2 16 1 78 7 99
2014 Non-supervisor 19 23 23 5 5 22 3 56 14 203
2011 Supervisor 35 28 22 4 3 8 0 68 7 97
2011 Non-supervisor 27 29 16 5 3 20 0 70 10 208
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 20 17 0 3 36 8 65 5 107
2018 Non-supervisor 13 8 27 2 2 44 5 40 8 208
2017 Supervisor 16 7 19 2 0 47 9 52 5 96
2017 Non-supervisor 14 11 17 3 1 45 9 55 9 216
2014 Supervisor 21 13 15 1 0 42 8 68 2 99
2014 Non-supervisor 12 12 15 4 3 42 12 52 16 204

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 38 18 2 1 7 2 77 3 108
2018 Non-supervisor 24 25 24 2 3 21 1 63 6 206
2017 Supervisor 32 36 19 1 0 11 1 78 1 96
2017 Non-supervisor 28 27 15 4 2 22 3 72 7 218
2014 Supervisor 40 24 13 3 2 18 0 78 6 99
2014 Non-supervisor 25 26 15 6 3 22 2 68 11 204
2011 Supervisor 38 32 16 4 1 9 0 77 5 97
2011 Non-supervisor 38 30 14 2 4 13 0 78 6 208
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 31 21 12 6 0 2 60 18 108
2018 Non-supervisor 22 33 21 11 12 0 1 55 24 209
2017 Supervisor 31 25 21 13 7 1 2 58 20 96
2017 Non-supervisor 26 24 20 13 14 0 3 51 28 215

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 3 14 30 23 29 1 0 18 52 108
2018 Non-supervisor 12 22 36 21 10 0 0 34 31 209
2017 Supervisor 5 14 28 20 33 0 0 19 53 96
2017 Non-supervisor 15 25 26 22 11 0 1 40 33 218

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 3 21 24 25 25 1 0 25 50 107
2018 Non-supervisor 13 28 29 20 10 0 0 41 30 207
2017 Supervisor 3 26 27 20 24 0 0 29 44 96
2017 Non-supervisor 21 26 21 17 13 0 2 48 31 217

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 2 20 22 27 29 1 0 22 56 108
2018 Non-supervisor 14 22 26 23 15 0 0 36 38 208
2017 Supervisor 6 20 25 23 26 0 0 26 49 96
2017 Non-supervisor 15 25 17 25 15 0 2 41 41 216

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 20 23 18 22 1 1 36 40 107
2018 Non-supervisor 30 34 20 8 4 1 3 67 13 207
2017 Supervisor 15 26 28 12 17 0 1 42 30 96
2017 Non-supervisor 32 29 17 6 5 0 10 69 12 216

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 18 26 21 20 0 0 33 41 108
2018 Non-supervisor 29 27 25 11 8 0 0 57 19 208
2017 Supervisor 7 24 32 28 8 0 0 31 36 95
2017 Non-supervisor 28 30 20 13 6 1 2 60 19 216

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 34 22 13 7 1 0 58 20 107
2018 Non-supervisor 22 31 33 9 4 1 0 54 13 208
2017 Supervisor 19 34 33 7 7 0 0 53 15 95
2017 Non-supervisor 34 27 23 9 4 0 3 63 13 216

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 24 21 26 16 1 0 36 42 107
2018 Non-supervisor 15 30 29 20 5 0 0 46 25 208
2017 Supervisor 17 25 26 19 13 0 0 42 32 95
2017 Non-supervisor 21 31 20 21 5 0 2 53 26 217

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 35 15 16 12 1 0 56 29 107
2018 Non-supervisor 22 25 27 16 9 1 0 48 25 209
2017 Supervisor 17 31 29 17 7 0 0 48 24 95
2017 Non-supervisor 28 28 21 15 7 0 1 57 22 216

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 35 24 15 10 1 0 51 24 107
2018 Non-supervisor 27 33 27 9 4 0 0 60 13 208
2017 Supervisor 24 26 26 16 6 0 1 51 23 95
2017 Non-supervisor 33 28 21 12 4 0 2 62 17 215

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 63 20 11 3 2 1 0 83 5 107
2018 Non-supervisor 57 18 16 4 4 0 2 76 8 208
2017 Supervisor 52 22 15 4 5 1 1 75 10 96
2017 Non-supervisor 60 18 12 5 3 0 2 80 9 218

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 82 7 5 2 1 1 3 92 3 107
2018 Non-supervisor 76 11 4 2 2 0 4 91 5 208

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 79 8 4 5 1 1 2 89 7 107
2018 Non-supervisor 74 10 7 5 3 0 2 85 8 208
2017 Supervisor 76 9 3 2 2 3 4 92 4 96
2017 Non-supervisor 71 11 4 4 5 0 4 86 10 216

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 21 10 4 1 1 0 85 5 108
2018 Non-supervisor 57 24 11 4 2 0 2 82 6 209
2017 Supervisor 54 29 8 1 1 1 5 89 2 96
2017 Non-supervisor 61 19 12 3 3 0 2 82 6 218

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 18 13 8 5 1 0 73 13 108
2018 Non-supervisor 55 22 10 8 5 0 0 77 12 208
2017 Supervisor 58 22 8 4 3 1 4 84 7 96
2017 Non-supervisor 58 18 11 5 5 0 3 78 11 217

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 27 14 6 1 1 0 79 7 108
2018 Non-supervisor 53 5 2 0 0 0 39 95 1 205
2017 Supervisor 43 28 17 5 2 1 3 75 7 95
2017 Non-supervisor 59 3 3 1 1 1 33 94 3 218

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 75 15 6 2 0 1 1 92 2 108
2018 Non-supervisor 73 14 5 1 1 0 6 93 2 209
2017 Supervisor 68 15 8 1 1 1 5 89 2 96
2017 Non-supervisor 73 11 4 2 0 1 8 94 2 217

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 83 9 3 2 2 1 1 93 4 108
2018 Non-supervisor 73 10 5 2 4 0 5 88 6 209
2017 Supervisor 79 9 4 1 1 1 4 93 2 96
2017 Non-supervisor 65 12 7 5 2 0 9 85 7 218

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 28 12 3 1 0 0 83 4 108
2018 Non-supervisor 45 27 19 5 1 0 4 74 7 209
2017 Supervisor 55 27 10 2 1 1 3 86 3 96
2017 Non-supervisor 54 19 13 5 4 1 3 77 10 218

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 3 22 39 28 8 0 0 25 36 108
2018 Non-supervisor 11 30 40 17 2 0 0 41 19 209
2017 Supervisor 3 15 50 19 13 0 0 18 32 96
2017 Non-supervisor 10 28 40 16 6 0 0 38 22 218

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 36 36 11 5 0 0 16 48 107
2018 Non-supervisor 8 23 38 24 7 0 0 31 31 204
2017 Supervisor 14 26 44 15 0 1 0 15 40 96
2017 Non-supervisor 11 23 36 20 11 0 0 31 33 218

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 47 10 7 2 1 1 80 9 108
2018 Non-supervisor 26 40 17 9 4 4 0 69 13 209
2017 Supervisor 31 46 10 6 5 2 0 79 12 96
2017 Non-supervisor 24 35 18 9 5 9 0 65 15 217

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 35 16 17 10 1 0 57 27 108
2018 Non-supervisor 23 30 20 19 7 2 0 54 26 208
2017 Supervisor 10 35 21 21 11 2 0 47 32 95
2017 Non-supervisor 19 37 16 14 13 2 0 57 28 218
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 28 29 9 5 0 0 29 71 108
2018 Non-supervisor 27 31 22 7 9 1 2 28 72 209
2017 Supervisor 29 33 21 8 6 3 0 30 70 96
2017 Non-supervisor 25 25 22 12 11 3 1 27 73 218

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 78
2018 Non-supervisor 24 147
2017 Supervisor 17 65
2017 Non-supervisor 39 151

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 78
2018 Non-supervisor 35 147
2017 Supervisor 27 65
2017 Non-supervisor 36 151

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 78
2018 Non-supervisor 25 147
2017 Supervisor 19 65
2017 Non-supervisor 27 151

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 65 78
2018 Non-supervisor 50 147
2017 Supervisor 53 65
2017 Non-supervisor 46 151

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 78
2018 Non-supervisor 8 147
2017 Supervisor 5 65
2017 Non-supervisor 6 151

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 78
2018 Non-supervisor 30 147

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 78
2018 Non-supervisor 32 147
2017 Supervisor 32 65
2017 Non-supervisor 24 151

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 7 48 20 6 4 15 72
2018 Non-supervisor 6 48 20 11 5 10 142
2017 Supervisor 7 54 17 11 3 8 64
2017 Non-supervisor 6 53 20 10 1 9 147

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 47 53 78
2018 Non-supervisor 39 61 146

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 24 24 16 9 3 5 47 27 78
2018 Non-supervisor 14 27 17 17 16 1 7 45 37 145
2017 Supervisor 19 25 13 17 11 3 11 52 33 64
2017 Non-supervisor 18 28 9 17 17 3 9 51 39 153

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 24 17 14 21 3 13 39 42 78
2018 Non-supervisor 8 10 18 20 26 5 12 22 55 146
2017 Supervisor 6 17 14 11 31 5 17 29 53 65
2017 Non-supervisor 6 16 9 17 33 4 16 27 61 153

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 25 15 8 6 0 3 70 15 108
2018 Non-supervisor 37 12 16 15 13 0 7 53 29 209
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