2018 Public Service Employee Survey Results for Library and Archives Canada by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 57 6 9 0 0 0 84 9 32
2018 Not a person with a disability 30 49 11 8 2 0 0 79 9 619
2017 Person with a disability 15 57 9 12 7 0 0 72 19 43
2017 Not a person with a disability 33 42 11 10 3 0 1 76 13 695
2014 Person with a disability 22 36 10 22 10 0 0 58 32 46
2014 Not a person with a disability 29 42 12 13 4 0 1 71 17 769
2011 Person with a disability 22 47 14 7 10 0 0 70 16 48
2011 Not a person with a disability 24 43 14 13 5 0 1 67 18 769
2008 Person with a disability 24 40 21 6 7 0 2 65 14 52
2008 Not a person with a disability 26 43 14 11 4 1 1 71 15 763

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 59 28 6 3 3 0 0 87 6 32
2018 Not a person with a disability 49 37 8 3 2 0 0 86 5 621
2017 Person with a disability 64 24 5 5 2 0 0 88 7 43
2017 Not a person with a disability 47 38 10 4 1 0 0 85 5 696
2014 Person with a disability 43 39 12 4 2 0 0 82 6 46
2014 Not a person with a disability 41 38 10 6 5 0 0 79 11 769
2011 Person with a disability 45 36 11 0 7 2 0 81 7 49
2011 Not a person with a disability 41 38 9 7 4 0 0 80 11 768
2008 Person with a disability 46 24 6 6 18 0 0 70 24 53
2008 Not a person with a disability 44 38 10 5 3 0 0 82 8 763

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 59 28 4 6 3 0 0 87 9 32
2018 Not a person with a disability 50 37 7 4 2 0 0 87 6 612
2017 Person with a disability 58 30 0 9 2 0 0 88 12 43
2017 Not a person with a disability 52 37 6 4 1 0 0 89 5 695
2014 Person with a disability 39 37 14 6 4 0 0 76 11 46
2014 Not a person with a disability 45 38 7 5 4 0 0 83 10 769
2011 Person with a disability 52 34 0 2 12 0 0 86 14 48
2011 Not a person with a disability 43 42 7 5 2 0 0 86 7 770
2008 Person with a disability 45 33 4 3 14 0 0 78 17 53
2008 Not a person with a disability 45 41 8 3 3 0 0 86 6 762

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 42 9 6 3 0 0 82 9 31
2018 Not a person with a disability 48 34 9 5 3 1 0 83 8 619
2017 Person with a disability 42 27 12 9 9 0 0 70 19 43
2017 Not a person with a disability 48 33 10 5 3 1 1 82 8 696
2014 Person with a disability 25 35 19 8 13 0 0 60 21 46
2014 Not a person with a disability 39 35 13 7 4 1 1 76 11 768
2011 Person with a disability 22 43 11 8 17 0 0 64 25 49
2011 Not a person with a disability 36 36 13 9 4 1 1 74 13 772

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 43 34 11 9 3 0 0 76 13 32
2018 Not a person with a disability 41 41 10 6 2 0 0 82 8 615
2017 Person with a disability 39 46 5 5 4 0 0 86 9 43
2017 Not a person with a disability 40 43 9 5 2 0 0 84 7 697
2014 Person with a disability 35 46 11 4 4 0 0 81 8 46
2014 Not a person with a disability 31 44 13 7 4 0 0 76 11 768
2011 Person with a disability 40 28 10 14 6 0 2 69 21 49
2011 Not a person with a disability 28 43 13 8 8 0 0 71 16 770
2008 Person with a disability 34 31 10 14 11 0 0 66 25 52
2008 Not a person with a disability 39 40 11 6 3 0 0 79 10 758

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 37 17 21 3 0 0 59 24 32
2018 Not a person with a disability 33 36 14 10 6 1 0 69 16 619
2017 Person with a disability 26 37 11 7 18 0 0 63 26 43
2017 Not a person with a disability 29 37 16 10 7 1 0 67 18 696
2014 Person with a disability 9 32 16 22 20 0 0 42 43 46
2014 Not a person with a disability 26 38 17 12 7 1 0 64 19 769
2011 Person with a disability 26 21 18 16 20 0 0 46 36 49
2011 Not a person with a disability 19 39 15 16 12 0 0 57 27 772

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 47 3 13 3 0 0 81 16 32
2018 Not a person with a disability 37 43 12 5 3 0 0 79 9 619
2017 Person with a disability 26 51 6 12 5 0 0 77 17 43
2017 Not a person with a disability 32 47 11 7 3 0 0 79 10 696

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 45 41 7 6 0 0 0 86 6 32
2018 Not a person with a disability 51 38 7 3 1 0 0 89 4 620
2017 Person with a disability 33 53 7 2 5 0 0 86 7 43
2017 Not a person with a disability 45 39 9 4 2 1 0 85 6 697
2014 Person with a disability 39 38 13 7 0 0 3 79 7 46
2014 Not a person with a disability 41 43 9 4 2 1 0 85 6 769
2011 Person with a disability 35 30 17 9 7 2 0 67 16 49
2011 Not a person with a disability 30 39 14 9 7 1 0 69 16 770
2008 Person with a disability 38 31 12 9 11 0 0 68 19 53
2008 Not a person with a disability 46 36 10 5 3 1 0 82 8 762

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 47 13 6 9 0 0 72 15 32
2018 Not a person with a disability 33 41 12 8 5 0 0 75 13 618
2017 Person with a disability 21 42 14 7 16 0 0 63 23 43
2017 Not a person with a disability 34 35 15 9 6 0 0 70 16 696

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 69 19 12 0 0 0 0 88 0 32
2018 Not a person with a disability 55 33 9 2 1 0 0 88 3 616
2017 Person with a disability 54 40 2 2 2 0 0 93 4 43
2017 Not a person with a disability 54 34 8 3 1 0 0 89 3 696
2014 Person with a disability 68 21 9 0 2 0 0 89 2 46
2014 Not a person with a disability 57 32 7 2 1 0 0 89 3 767
2011 Person with a disability 61 28 7 4 0 0 0 89 4 49
2011 Not a person with a disability 52 33 9 4 1 0 0 85 5 771

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 31 23 6 13 0 0 58 19 32
2018 Not a person with a disability 32 43 12 8 5 0 0 75 13 616
2017 Person with a disability 23 43 12 7 11 3 0 68 19 43
2017 Not a person with a disability 31 43 12 8 5 0 0 75 13 695
2014 Person with a disability 15 44 17 10 6 6 2 64 18 46
2014 Not a person with a disability 23 43 14 13 6 0 1 66 20 768
2011 Person with a disability 23 36 15 12 12 0 2 61 25 49
2011 Not a person with a disability 22 38 16 13 10 1 0 61 23 772

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 50 13 6 6 0 0 75 13 32
2018 Not a person with a disability 38 36 15 6 5 0 0 74 11 614
2017 Person with a disability 33 46 5 5 9 0 2 80 14 43
2017 Not a person with a disability 35 39 14 4 6 0 1 75 11 694
2014 Person with a disability 19 31 29 6 11 0 3 52 18 46
2014 Not a person with a disability 31 37 16 10 5 0 1 69 15 767

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 55 12 3 7 0 0 78 10 30
2018 Not a person with a disability 33 44 13 7 3 0 0 77 9 615
2017 Person with a disability 24 51 9 7 9 0 0 75 16 43
2017 Not a person with a disability 32 43 13 7 3 1 1 76 11 695
2014 Person with a disability 18 39 15 15 11 0 3 59 26 46
2014 Not a person with a disability 29 40 17 9 4 1 0 70 13 769
2011 Person with a disability 26 41 18 8 7 0 0 67 15 49
2011 Not a person with a disability 28 40 14 11 5 1 1 70 16 768

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 42 48 6 0 3 0 0 91 3 32
2018 Not a person with a disability 46 39 9 4 2 0 0 86 5 619
2017 Person with a disability 47 37 9 2 2 2 0 86 5 43
2017 Not a person with a disability 43 42 9 5 1 0 0 85 6 695
2014 Person with a disability 44 35 15 2 4 0 0 79 6 46
2014 Not a person with a disability 42 38 11 5 2 0 0 81 8 768
2011 Person with a disability 40 36 8 8 9 0 0 75 17 49
2011 Not a person with a disability 35 44 9 8 4 0 0 79 11 771
2008 Person with a disability 38 30 15 6 12 0 0 68 17 52
2008 Not a person with a disability 43 42 7 5 2 0 0 85 8 763

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 38 9 16 3 0 0 72 19 32
2018 Not a person with a disability 46 34 12 6 3 0 0 80 8 621
2017 Person with a disability 45 35 9 4 7 0 0 80 11 43
2017 Not a person with a disability 48 34 10 4 2 0 1 83 7 696
2014 Person with a disability 30 28 21 8 8 0 4 60 17 46
2014 Not a person with a disability 45 35 13 4 2 0 1 81 6 769
2011 Person with a disability 23 25 25 12 11 0 5 50 24 49
2011 Not a person with a disability 36 33 17 8 4 0 3 70 12 770
2008 Person with a disability 18 28 25 14 13 0 2 47 27 51
2008 Not a person with a disability 26 34 22 12 6 0 1 60 18 761

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 6 26 40 17 10 0 0 27 32 32
2018 Not a person with a disability 4 21 42 23 9 1 0 32 25 623
2017 Person with a disability 10 30 25 14 17 0 5 33 41 43
2017 Not a person with a disability 7 21 39 21 9 2 2 32 28 695
2014 Person with a disability 18 37 22 10 4 3 6 16 61 46
2014 Not a person with a disability 12 27 34 15 8 1 3 24 40 769
2011 Person with a disability 32 31 27 2 8 0 0 9 63 48
2011 Not a person with a disability 28 31 24 9 5 1 2 14 61 769
2008 Person with a disability 21 47 15 8 4 2 4 12 72 53
2008 Not a person with a disability 11 31 35 14 6 1 2 21 43 762

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 0 16 30 24 22 8 0 50 17 32
2018 Not a person with a disability 5 11 35 31 15 3 0 47 16 620
2017 Person with a disability 5 18 32 18 19 3 5 41 25 43
2017 Not a person with a disability 7 13 32 26 15 5 2 44 21 694
2014 Person with a disability 28 30 23 9 5 0 6 15 61 46
2014 Not a person with a disability 14 25 34 13 8 3 3 23 42 767
2011 Person with a disability 36 22 30 2 7 0 2 10 59 49
2011 Not a person with a disability 30 25 25 10 6 3 1 17 58 768
2008 Person with a disability 27 21 25 12 8 2 4 21 52 53
2008 Not a person with a disability 13 24 32 16 10 2 2 27 39 757

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 6 38 26 22 4 4 0 27 46 31
2018 Not a person with a disability 9 21 35 21 8 3 2 31 32 622
2017 Person with a disability 11 16 30 14 19 3 7 37 31 43
2017 Not a person with a disability 12 19 33 17 11 3 4 30 34 692
2014 Person with a disability 33 13 29 7 8 3 8 16 51 46
2014 Not a person with a disability 21 28 22 12 9 3 5 22 54 767
2011 Person with a disability 29 20 26 7 9 7 2 18 53 49
2011 Not a person with a disability 24 24 26 12 7 3 4 20 52 769
2008 Person with a disability 33 24 22 6 6 4 4 13 63 53
2008 Not a person with a disability 14 24 28 18 8 4 4 28 41 761

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 3 19 25 39 10 3 0 51 23 31
2018 Not a person with a disability 1 11 32 35 18 1 1 54 13 617
2017 Person with a disability 11 13 25 26 17 5 2 46 27 43
2017 Not a person with a disability 5 13 30 30 19 1 3 50 18 687
2014 Person with a disability 12 18 32 22 6 2 8 31 34 46
2014 Not a person with a disability 7 15 32 25 15 2 4 43 24 764
2011 Person with a disability 17 15 38 12 11 2 5 25 35 49
2011 Not a person with a disability 13 17 32 20 11 2 4 34 32 766
2008 Person with a disability 14 26 16 23 12 2 6 38 44 53
2008 Not a person with a disability 7 20 35 25 9 1 3 36 28 760

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 24 31 14 10 8 0 26 40 32
2018 Not a person with a disability 12 22 33 20 10 1 2 31 35 621
2017 Person with a disability 36 18 17 7 17 3 2 25 57 43
2017 Not a person with a disability 14 18 33 17 13 2 3 31 34 693
2014 Person with a disability 32 18 19 12 7 0 12 21 57 46
2014 Not a person with a disability 17 26 28 14 10 2 4 25 45 768
2011 Person with a disability 39 30 20 4 5 2 0 9 70 49
2011 Not a person with a disability 26 26 24 13 7 1 3 21 54 770
2008 Person with a disability 35 32 11 12 6 0 4 18 70 53
2008 Not a person with a disability 20 31 25 13 7 1 3 21 53 761

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 9 12 27 20 28 3 0 50 22 32
2018 Not a person with a disability 7 16 29 30 13 4 2 45 24 622
2017 Person with a disability 10 17 32 11 24 3 4 38 28 43
2017 Not a person with a disability 7 15 26 29 15 4 4 48 24 695
2014 Person with a disability 19 8 34 12 11 7 8 27 32 46
2014 Not a person with a disability 10 18 27 23 13 4 5 39 31 767
2011 Person with a disability 12 21 25 26 9 2 4 37 36 49
2011 Not a person with a disability 13 20 26 19 12 4 6 35 36 767
2008 Person with a disability 27 14 26 17 7 2 6 27 45 53
2008 Not a person with a disability 14 25 30 16 10 3 3 27 41 760

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 6 31 30 20 6 6 0 28 40 32
2018 Not a person with a disability 9 20 37 21 10 3 1 32 30 621
2017 Person with a disability 9 20 38 14 10 5 4 26 32 43
2017 Not a person with a disability 11 19 37 18 9 4 3 29 31 694
2014 Person with a disability 30 15 34 5 6 5 6 12 50 46
2014 Not a person with a disability 17 22 30 13 10 4 3 25 42 768
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 36 15 15 0 12 3 64 18 32
2018 Not a person with a disability 25 37 17 10 4 5 2 66 15 617
2017 Person with a disability 18 44 10 5 14 5 4 69 20 43
2017 Not a person with a disability 25 32 16 8 6 7 6 66 16 697
2014 Person with a disability 22 33 17 6 13 2 7 61 21 44
2014 Not a person with a disability 32 31 14 7 6 5 5 70 15 768

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 36 15 5 3 4 0 75 9 32
2018 Not a person with a disability 47 33 7 9 3 1 0 81 12 616
2017 Person with a disability 39 35 14 0 12 0 0 74 12 43
2017 Not a person with a disability 46 33 9 6 5 1 0 80 11 697
2014 Person with a disability 42 30 2 10 16 0 0 72 26 46
2014 Not a person with a disability 47 30 9 8 5 1 0 78 13 768

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 16 20 19 0 25 3 44 27 31
2018 Not a person with a disability 13 24 22 14 6 18 3 47 25 620
2017 Person with a disability 9 19 25 10 12 25 0 37 29 43
2017 Not a person with a disability 12 23 18 13 7 22 5 48 28 697
2014 Person with a disability 4 34 12 9 18 18 4 50 35 46
2014 Not a person with a disability 13 23 18 17 9 17 4 45 32 768

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 53 3 3 0 4 0 94 3 32
2018 Not a person with a disability 49 37 8 4 2 0 0 86 6 617
2017 Person with a disability 42 39 2 7 7 3 0 83 14 43
2017 Not a person with a disability 46 39 7 6 2 0 0 85 8 697
2014 Person with a disability 34 36 8 12 9 0 0 71 21 46
2014 Not a person with a disability 46 40 8 5 1 0 0 86 6 767

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 49 13 9 0 4 0 77 9 32
2018 Not a person with a disability 39 44 11 3 1 1 0 85 4 619
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 49 36 9 0 6 0 0 85 6 32
2018 Not a person with a disability 43 36 12 6 3 0 0 79 9 621
2017 Person with a disability 30 38 16 5 11 0 0 68 16 43
2017 Not a person with a disability 39 40 11 5 3 1 0 80 9 697
2014 Person with a disability 26 35 19 14 4 0 2 62 19 46
2014 Not a person with a disability 39 33 15 7 5 0 1 73 12 769
2011 Person with a disability 30 32 14 18 6 0 0 62 24 48
2011 Not a person with a disability 34 37 13 8 7 1 0 72 15 770
2008 Person with a disability 19 40 11 15 11 0 4 61 27 53
2008 Not a person with a disability 34 32 15 11 7 0 1 67 18 762

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 53 29 16 0 0 3 0 84 0 32
2018 Not a person with a disability 52 29 10 3 3 2 1 84 6 621
2017 Person with a disability 39 26 16 11 5 2 0 67 16 43
2017 Not a person with a disability 47 36 8 4 3 2 1 85 7 694
2014 Person with a disability 35 38 15 8 2 2 0 74 11 46
2014 Not a person with a disability 44 32 12 5 3 3 1 79 8 769
2011 Person with a disability 46 19 17 8 8 3 0 67 16 48
2011 Not a person with a disability 42 30 14 7 4 2 1 74 11 770
2008 Person with a disability 32 28 19 7 9 2 2 63 17 53
2008 Not a person with a disability 42 32 12 7 4 2 0 76 12 762

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 45 8 9 0 0 0 83 9 32
2018 Not a person with a disability 50 30 9 7 3 0 0 80 10 619
2017 Person with a disability 44 31 7 11 7 0 0 75 18 43
2017 Not a person with a disability 43 37 8 6 4 1 1 81 10 697
2014 Person with a disability 32 40 12 9 4 3 0 74 13 46
2014 Not a person with a disability 44 31 11 8 4 1 0 77 12 768
2011 Person with a disability 33 25 19 7 13 3 0 59 21 47
2011 Not a person with a disability 38 36 10 10 6 1 0 74 16 770
2008 Person with a disability 29 30 11 14 12 0 3 61 27 52
2008 Not a person with a disability 39 35 11 10 5 0 0 74 15 762

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 52 39 3 3 0 2 0 94 3 32
2018 Not a person with a disability 58 27 9 3 2 1 0 86 5 619
2017 Person with a disability 63 17 0 9 9 2 0 81 19 43
2017 Not a person with a disability 57 26 9 3 2 2 0 85 6 697

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 58 33 3 3 3 0 0 91 6 32
2018 Not a person with a disability 52 29 9 6 3 0 0 81 9 622
2017 Person with a disability 49 28 10 7 6 0 0 77 13 43
2017 Not a person with a disability 51 32 9 5 3 0 0 83 8 696
2014 Person with a disability 45 31 12 4 8 0 0 75 12 46
2014 Not a person with a disability 49 29 10 7 4 0 1 79 11 768
Top of Page

Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 33 20 0 10 3 0 70 10 32
2018 Not a person with a disability 27 36 16 8 4 8 0 69 13 621
2017 Person with a disability 21 35 12 6 10 16 0 67 19 43
2017 Not a person with a disability 25 36 17 7 7 8 0 66 15 697
2014 Person with a disability 10 24 14 17 18 18 0 40 42 46
2014 Not a person with a disability 16 35 19 12 6 12 1 58 21 769
2011 Person with a disability 12 17 16 13 32 10 0 32 50 49
2011 Not a person with a disability 11 22 23 15 16 13 0 37 36 768

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 40 20 3 6 0 0 71 9 32
2018 Not a person with a disability 27 38 16 11 6 3 0 66 18 616
2017 Person with a disability 26 36 12 14 7 5 0 65 23 43
2017 Not a person with a disability 22 35 20 11 7 5 0 61 19 697
2014 Person with a disability 6 19 15 25 29 4 3 26 58 46
2014 Not a person with a disability 16 31 22 16 9 6 0 50 27 769
2011 Person with a disability 15 19 17 10 37 2 0 35 48 49
2011 Not a person with a disability 9 19 19 18 31 3 0 29 51 768
2008 Person with a disability 15 19 7 21 35 2 0 35 57 53
2008 Not a person with a disability 16 30 19 18 14 3 0 48 32 763

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 28 26 12 6 6 0 52 20 32
2018 Not a person with a disability 17 36 21 13 6 7 0 57 21 617
2017 Person with a disability 18 40 11 7 12 12 0 66 22 43
2017 Not a person with a disability 16 32 22 13 8 9 1 53 22 696
2014 Person with a disability 3 13 18 20 28 15 3 20 58 46
2014 Not a person with a disability 11 26 24 18 10 10 0 42 31 768
2011 Person with a disability 11 12 16 14 40 9 0 25 58 49
2011 Not a person with a disability 5 20 18 22 28 6 0 27 53 772
2008 Person with a disability 7 15 14 22 35 6 0 24 61 53
2008 Not a person with a disability 7 28 24 22 15 6 0 36 39 762

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 40 17 12 9 0 0 62 21 32
2018 Not a person with a disability 20 36 21 12 9 3 0 57 22 620
2017 Person with a disability 11 41 26 3 12 7 0 57 16 43
2017 Not a person with a disability 16 38 19 14 8 5 0 57 23 694
2014 Person with a disability 4 23 16 19 27 11 0 31 51 46
2014 Not a person with a disability 13 36 20 16 11 4 0 50 28 766
2011 Person with a disability 7 18 13 22 31 9 0 27 59 49
2011 Not a person with a disability 8 24 18 23 25 3 0 33 49 769
2008 Person with a disability 13 18 9 30 25 5 0 33 58 52
2008 Not a person with a disability 11 37 19 20 11 3 0 49 32 762
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 32 48 13 4 3 0 0 80 7 31
2018 Not a person with a disability 33 45 14 6 1 1 0 78 7 614
2017 Person with a disability 16 60 7 10 2 5 0 80 13 43
2017 Not a person with a disability 30 47 13 5 3 1 0 78 9 692
2014 Person with a disability 11 32 27 12 18 0 0 43 30 46
2014 Not a person with a disability 23 41 18 9 6 2 0 66 16 769
2011 Person with a disability 17 26 19 11 27 0 0 43 38 49
2011 Not a person with a disability 13 31 16 15 23 1 0 45 38 770

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 35 16 15 3 12 0 61 21 32
2018 Not a person with a disability 26 39 16 9 5 4 1 68 15 617
2017 Person with a disability 21 32 12 7 19 9 0 59 28 43
2017 Not a person with a disability 27 39 13 10 5 6 1 70 16 695
2014 Person with a disability 19 35 10 6 15 12 3 63 25 46
2014 Not a person with a disability 29 37 15 8 5 5 1 70 14 768
2011 Person with a disability 17 30 17 8 18 10 0 52 29 49
2011 Not a person with a disability 23 35 14 10 8 7 2 65 20 770
2008 Person with a disability 22 19 18 14 21 5 2 43 37 52
2008 Not a person with a disability 29 33 13 13 7 4 2 65 21 761

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 29 34 15 3 2 0 46 19 32
2018 Not a person with a disability 24 43 21 7 2 3 0 69 9 616

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 7 29 18 9 16 18 3 45 31 32
2018 Not a person with a disability 16 27 23 11 9 12 2 51 23 618
2017 Person with a disability 15 29 19 2 24 12 0 49 29 42
2017 Not a person with a disability 17 24 20 12 11 13 4 49 28 695
2014 Person with a disability 2 7 11 24 31 22 3 12 73 46
2014 Not a person with a disability 12 22 20 17 12 14 2 40 35 767
2011 Person with a disability 5 23 18 12 28 13 2 33 46 49
2011 Not a person with a disability 9 19 19 17 17 17 3 35 42 768

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 39 21 9 6 4 0 63 16 32
2018 Not a person with a disability 22 40 19 10 7 3 0 63 17 618
2017 Person with a disability 14 46 11 19 7 2 0 62 27 43
2017 Not a person with a disability 24 37 17 11 8 3 0 62 20 697
2014 Person with a disability 12 23 16 19 22 7 2 39 44 46
2014 Not a person with a disability 21 34 18 11 9 5 2 59 22 767
2011 Person with a disability 10 18 29 23 19 2 0 28 43 48
2011 Not a person with a disability 16 34 18 15 16 2 1 50 32 769
2008 Person with a disability 16 15 26 19 24 0 0 31 42 52
2008 Not a person with a disability 15 36 19 17 11 2 0 52 29 761

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 29 14 25 15 0 0 46 40 32
2018 Not a person with a disability 16 29 18 18 15 2 2 47 34 619
2017 Person with a disability 5 18 16 23 28 7 2 26 56 43
2017 Not a person with a disability 13 26 18 19 17 3 3 42 39 697
2014 Person with a disability 8 12 18 10 46 2 4 21 60 46
2014 Not a person with a disability 14 23 19 15 19 4 5 41 38 768
2011 Person with a disability 5 15 17 17 39 5 2 21 60 47
2011 Not a person with a disability 10 23 18 20 25 2 2 34 47 770
2008 Person with a disability 10 9 20 20 40 0 0 19 61 52
2008 Not a person with a disability 11 26 17 21 21 2 2 38 44 761

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 36 29 7 6 3 0 57 13 32
2018 Not a person with a disability 21 44 20 6 4 4 1 68 11 618
2017 Person with a disability 12 44 19 11 10 3 2 58 22 43
2017 Not a person with a disability 19 45 19 7 5 4 1 67 12 695

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 39 21 12 0 0 0 67 12 32
2018 Not a person with a disability 35 43 13 3 1 4 0 82 4 619
2017 Person with a disability 21 58 10 2 9 0 0 79 11 43
2017 Not a person with a disability 33 41 15 4 2 5 1 78 6 696
2014 Person with a disability 28 24 13 13 11 8 2 59 27 46
2014 Not a person with a disability 33 38 16 4 2 7 0 76 6 769

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 42 21 3 3 0 0 72 6 32
2018 Not a person with a disability 39 44 11 3 1 2 0 85 4 619
2017 Person with a disability 22 54 10 5 7 2 0 78 12 42
2017 Not a person with a disability 32 48 13 3 2 2 0 82 5 697
2014 Person with a disability 23 38 17 9 6 7 0 66 17 46
2014 Not a person with a disability 34 40 16 4 2 4 0 77 6 768
2011 Person with a disability 19 22 26 13 17 2 0 42 32 48
2011 Not a person with a disability 19 33 19 11 11 6 0 56 23 770

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 43 42 12 0 3 0 0 84 3 32
2018 Not a person with a disability 48 40 8 3 1 0 0 88 4 619
2017 Person with a disability 43 36 7 7 6 0 0 79 14 42
2017 Not a person with a disability 45 42 7 3 3 0 0 87 6 697
2014 Person with a disability 22 41 22 6 8 0 0 63 15 46
2014 Not a person with a disability 41 40 12 4 2 0 0 82 6 767
2011 Person with a disability 26 29 16 10 19 0 0 55 29 49
2011 Not a person with a disability 23 35 18 11 11 2 0 59 23 772
2008 Person with a disability 17 24 17 19 24 0 0 41 42 53
2008 Not a person with a disability 31 39 16 8 5 0 0 71 13 762

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 29 21 7 6 0 0 66 13 32
2018 Not a person with a disability 40 34 17 6 3 0 0 74 9 616
2017 Person with a disability 30 37 15 9 9 0 0 67 18 43
2017 Not a person with a disability 35 40 14 5 5 1 0 76 10 696
2014 Person with a disability 7 21 32 19 15 6 0 30 36 46
2014 Not a person with a disability 23 36 22 11 6 1 0 60 18 769
2011 Person with a disability 15 16 17 13 37 2 0 32 51 49
2011 Not a person with a disability 15 26 23 17 17 2 0 42 35 770

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 35 15 10 3 0 0 72 13 32
2018 Not a person with a disability 41 36 14 6 2 0 0 78 8 616
2017 Person with a disability 26 47 7 15 6 0 0 72 21 43
2017 Not a person with a disability 34 40 14 6 4 1 0 75 11 696
2014 Person with a disability 7 25 25 18 19 6 0 34 39 46
2014 Not a person with a disability 23 39 21 11 5 1 0 62 16 769
2011 Person with a disability 12 19 22 14 31 2 0 32 46 49
2011 Not a person with a disability 15 30 18 16 20 1 0 46 36 770
2008 Person with a disability 17 20 12 20 26 6 0 39 49 53
2008 Not a person with a disability 22 38 18 15 7 0 0 60 22 763

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 41 15 13 6 16 6 3 61 24 32
2018 Not a person with a disability 42 29 16 6 4 3 0 73 11 623
2017 Person with a disability 39 26 11 7 7 7 2 72 16 43
2017 Not a person with a disability 39 31 13 9 5 3 1 73 14 694
2014 Person with a disability 16 16 15 27 20 7 0 34 50 46
2014 Not a person with a disability 30 29 17 10 9 4 1 62 20 767
2011 Person with a disability 15 27 13 17 20 9 0 46 40 49
2011 Not a person with a disability 22 26 17 12 14 7 1 53 28 771
2008 Person with a disability 15 19 21 11 28 4 0 36 42 52
2008 Not a person with a disability 25 31 16 13 9 5 1 60 23 763
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Person with a disability 18 52 31 32
2018 Not a person with a disability 19 44 36 618
2017 Person with a disability 19 50 32 43
2017 Not a person with a disability 18 47 35 697
2014 Person with a disability 38 27 35 46
2014 Not a person with a disability 26 42 32 769
2011 Person with a disability 26 39 35 49
2011 Not a person with a disability 27 39 34 772
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 21 79 32
2018 Not a person with a disability 8 92 617

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 6 16 29 9 7 31 3 33 24 32
2018 Not a person with a disability 15 15 19 7 4 32 7 50 18 617
2017 Person with a disability 7 16 21 9 11 24 11 36 32 43
2017 Not a person with a disability 13 16 18 6 5 32 9 50 19 697
2014 Person with a disability 5 16 23 8 17 20 10 30 37 46
2014 Not a person with a disability 13 15 19 7 3 35 9 49 17 769

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 34 25 12 3 9 0 55 17 32
2018 Not a person with a disability 27 31 18 5 3 14 1 68 10 618
2017 Person with a disability 10 44 14 4 12 10 7 64 19 42
2017 Not a person with a disability 23 32 18 5 4 17 2 67 11 696
2014 Person with a disability 9 22 19 12 17 19 2 39 37 46
2014 Not a person with a disability 20 29 21 7 2 19 1 62 12 769
2011 Person with a disability 19 23 21 8 16 13 0 49 28 49
2011 Not a person with a disability 20 35 20 7 5 12 0 63 14 770
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 19 81 32
2018 Not a person with a disability 4 96 617

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 4 10 34 6 3 37 6 23 17 31
2018 Not a person with a disability 15 16 23 2 1 38 5 55 5 619
2017 Person with a disability 10 17 23 2 9 34 5 43 19 42
2017 Not a person with a disability 12 17 18 2 2 39 10 57 7 696
2014 Person with a disability 4 9 23 6 10 32 16 25 31 46
2014 Not a person with a disability 12 16 20 2 2 42 6 54 6 768

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 22 33 9 3 11 0 49 14 32
2018 Not a person with a disability 27 32 21 3 1 15 1 70 5 618
2017 Person with a disability 12 36 18 5 9 17 2 60 17 42
2017 Not a person with a disability 22 34 17 3 2 20 3 73 6 696
2014 Person with a disability 6 22 20 6 12 29 4 42 27 46
2014 Not a person with a disability 21 27 21 3 1 25 1 65 6 768
2011 Person with a disability 20 19 23 7 12 19 0 48 23 48
2011 Not a person with a disability 23 36 18 5 2 17 0 71 7 769
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 18 21 9 16 4 0 51 27 32
2018 Not a person with a disability 31 31 20 8 9 1 1 62 18 622
2017 Person with a disability 37 22 15 10 15 0 3 60 25 41
2017 Not a person with a disability 24 26 22 14 11 0 3 52 26 694

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 38 6 30 10 0 0 54 40 32
2018 Not a person with a disability 18 29 30 14 8 0 1 48 22 622
2017 Person with a disability 8 25 24 23 19 3 0 34 42 43
2017 Not a person with a disability 19 30 29 13 7 0 1 50 21 697

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 34 28 9 6 0 0 57 16 32
2018 Not a person with a disability 29 31 23 11 3 1 2 62 15 618
2017 Person with a disability 22 31 23 7 16 3 0 53 23 43
2017 Not a person with a disability 30 30 22 12 4 1 2 61 16 690

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 22 19 16 16 0 4 48 33 31
2018 Not a person with a disability 18 25 26 18 11 0 1 44 29 620
2017 Person with a disability 12 16 24 11 32 5 0 30 46 43
2017 Not a person with a disability 21 25 25 14 13 0 2 47 27 696

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 49 19 16 0 3 0 14 78 4 31
2018 Not a person with a disability 56 19 10 3 2 0 9 83 6 619
2017 Person with a disability 42 11 7 11 4 7 17 70 21 43
2017 Not a person with a disability 52 19 9 3 2 1 14 84 6 693

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 10 39 25 9 18 0 0 49 27 32
2018 Not a person with a disability 34 31 20 7 6 0 1 66 13 620
2017 Person with a disability 22 30 14 19 13 0 2 53 33 43
2017 Not a person with a disability 37 29 20 8 5 0 1 67 13 696

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 39 19 6 9 0 0 66 15 32
2018 Not a person with a disability 28 35 23 8 4 0 2 64 13 616
2017 Person with a disability 19 50 22 2 6 0 0 70 9 43
2017 Not a person with a disability 28 34 21 11 3 1 2 64 15 695

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 23 24 15 3 0 0 58 18 32
2018 Not a person with a disability 25 38 22 11 3 0 1 64 14 616
2017 Person with a disability 26 19 30 14 11 0 0 46 25 43
2017 Not a person with a disability 26 30 26 11 5 1 2 57 16 696

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 48 28 14 6 3 0 0 76 9 32
2018 Not a person with a disability 32 32 21 10 4 1 1 65 14 616
2017 Person with a disability 22 32 18 16 11 0 0 54 28 43
2017 Not a person with a disability 32 31 20 9 4 1 2 65 14 695

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 22 24 12 6 0 0 57 19 32
2018 Not a person with a disability 34 34 20 8 3 0 1 69 11 611
2017 Person with a disability 27 37 18 12 5 2 0 65 17 43
2017 Not a person with a disability 37 31 19 6 3 1 3 71 10 696

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 47 29 5 12 6 0 0 76 19 32
2018 Not a person with a disability 58 25 10 3 2 0 2 85 5 616
2017 Person with a disability 47 28 9 9 2 2 2 78 12 43
2017 Not a person with a disability 60 22 10 4 3 0 1 83 7 697

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 43 30 9 3 3 6 6 83 7 32
2018 Not a person with a disability 79 10 3 1 1 0 5 95 3 615

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 64 17 10 3 3 0 3 83 7 31
2018 Not a person with a disability 75 10 5 3 2 1 4 90 5 614
2017 Person with a disability 59 17 4 9 7 2 2 79 16 43
2017 Not a person with a disability 77 8 5 3 2 1 4 90 5 695

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 46 42 6 6 0 0 0 88 6 32
2018 Not a person with a disability 51 29 12 4 3 0 1 80 7 619
2017 Person with a disability 42 29 20 2 4 2 0 73 7 43
2017 Not a person with a disability 56 27 8 5 2 0 3 85 7 696

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 58 19 14 9 0 0 0 77 9 32
2018 Not a person with a disability 60 21 8 5 4 0 2 82 9 616
2017 Person with a disability 52 21 4 9 9 2 2 77 19 43
2017 Not a person with a disability 66 15 8 5 3 0 3 83 9 694

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 56 3 3 3 3 0 32 87 9 31
2018 Not a person with a disability 54 12 5 2 2 0 24 88 5 617
2017 Person with a disability 59 4 4 7 0 2 23 85 9 43
2017 Not a person with a disability 58 11 3 2 1 0 24 92 4 695

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 69 10 9 6 3 0 3 81 10 32
2018 Not a person with a disability 66 17 8 2 1 0 6 88 3 618
2017 Person with a disability 58 14 16 0 0 3 10 82 0 42
2017 Not a person with a disability 65 19 5 2 1 1 7 91 4 694

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 50 17 12 6 16 0 0 66 22 32
2018 Not a person with a disability 67 14 6 4 4 1 4 86 8 616
2017 Person with a disability 46 12 5 5 16 7 10 70 25 43
2017 Not a person with a disability 64 13 8 4 5 1 5 82 10 697

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 35 21 19 10 0 0 51 28 32
2018 Not a person with a disability 49 30 12 4 2 0 3 81 6 617
2017 Person with a disability 17 30 30 2 11 2 7 52 15 43
2017 Not a person with a disability 50 30 12 4 1 0 3 82 5 694

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 11 34 33 9 13 0 0 45 22 32
2018 Not a person with a disability 14 37 37 9 3 0 0 51 12 619
2017 Person with a disability 10 28 33 23 5 3 0 38 28 43
2017 Not a person with a disability 14 37 34 11 4 1 0 51 15 697

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 19 45 16 3 4 0 19 34 31
2018 Not a person with a disability 5 14 39 28 14 0 0 42 19 616
2017 Person with a disability 5 28 43 20 5 0 0 24 32 42
2017 Not a person with a disability 5 15 37 28 14 0 1 42 20 696

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 34 18 22 3 3 0 56 26 32
2018 Not a person with a disability 22 45 18 7 2 5 0 71 10 616
2017 Person with a disability 2 49 23 7 16 2 0 53 24 43
2017 Not a person with a disability 15 38 22 10 6 9 0 59 17 695

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 27 26 19 6 3 0 47 26 32
2018 Not a person with a disability 23 43 16 10 5 3 0 68 15 617
2017 Person with a disability 10 52 12 11 16 0 0 61 27 43
2017 Not a person with a disability 18 41 20 11 6 4 0 62 17 695
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 44 17 28 7 3 0 0 44 56 32
2018 Not a person with a disability 40 29 15 8 5 2 0 41 59 619
2017 Person with a disability 44 21 16 7 2 7 2 49 51 43
2017 Not a person with a disability 38 24 18 11 6 3 0 40 60 696

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 17 18
2018 Not a person with a disability 21 360
2017 Person with a disability 31 20
2017 Not a person with a disability 22 405

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 39 18
2018 Not a person with a disability 26 360
2017 Person with a disability 26 20
2017 Not a person with a disability 26 405

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 34 18
2018 Not a person with a disability 19 360
2017 Person with a disability 34 20
2017 Not a person with a disability 14 405

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 29 18
2018 Not a person with a disability 54 360
2017 Person with a disability 30 20
2017 Not a person with a disability 53 405

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 18
2018 Not a person with a disability 6 360
2017 Person with a disability 5 20
2017 Not a person with a disability 6 405

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 24 18
2018 Not a person with a disability 26 360

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 21 18
2018 Not a person with a disability 20 360
2017 Person with a disability 35 20
2017 Not a person with a disability 37 405

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Person with a disability 6 57 11 7 6 13 17
2018 Not a person with a disability 10 57 13 8 3 9 347
2017 Person with a disability 0 53 10 20 0 16 19
2017 Not a person with a disability 9 56 17 8 2 8 390

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 55 45 18
2018 Not a person with a disability 65 35 354

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 22 6 11 12 5 6 68 26 18
2018 Not a person with a disability 22 33 16 13 9 1 7 59 23 359
2017 Person with a disability 23 24 16 5 26 5 0 50 33 20
2017 Not a person with a disability 16 26 13 18 15 2 11 48 37 407

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 13 17 6 6 6 34 50 21 17
2018 Not a person with a disability 8 12 15 7 15 4 38 34 39 357
2017 Person with a disability 0 11 15 16 15 5 38 19 55 20
2017 Not a person with a disability 6 12 14 12 19 5 33 29 49 407

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 52 14 9 6 7 0 13 75 14 31
2018 Not a person with a disability 46 16 13 7 8 1 8 68 17 616
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