2018 Public Service Employee Survey Results for Library and Archives Canada by Question 87. Are you an Aboriginal person?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 26 47 6 22 0 0 0 72 22 19
2018 Non-Aboriginal 30 50 11 7 2 0 0 80 9 630
2017 Aboriginal 37 34 5 8 17 0 0 71 24 24
2017 Non-Aboriginal 32 43 11 10 3 0 1 76 13 712
2014 Aboriginal 27 45 14 13 0 0 0 72 13 33
2014 Non-Aboriginal 29 42 12 13 4 0 1 71 18 783
2011 Aboriginal 37 22 22 9 11 0 0 59 20 25
2011 Non-Aboriginal 23 43 14 13 6 0 1 67 19 790
2008 Aboriginal 27 42 17 14 0 0 0 69 14 26
2008 Non-Aboriginal 26 43 14 10 5 1 1 70 15 791

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 42 46 0 0 11 0 0 89 11 19
2018 Non-Aboriginal 50 36 9 3 2 0 0 86 5 632
2017 Aboriginal 41 28 18 5 8 0 0 69 13 24
2017 Non-Aboriginal 48 37 9 4 1 0 0 85 5 713
2014 Aboriginal 33 28 24 6 8 0 0 62 14 33
2014 Non-Aboriginal 42 38 10 5 5 0 0 80 10 783
2011 Aboriginal 35 30 24 7 0 0 4 68 7 27
2011 Non-Aboriginal 41 39 9 6 4 0 0 80 11 788
2008 Aboriginal 49 28 12 8 4 0 0 76 12 26
2008 Non-Aboriginal 44 37 10 5 4 0 0 81 9 791

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 60 28 6 0 6 0 0 88 6 18
2018 Non-Aboriginal 50 37 7 4 2 0 0 87 6 624
2017 Aboriginal 42 34 13 11 0 0 0 75 11 24
2017 Non-Aboriginal 52 36 5 4 2 0 0 89 6 712
2014 Aboriginal 36 31 10 19 4 0 0 67 23 33
2014 Non-Aboriginal 45 38 7 5 4 0 0 84 9 783
2011 Aboriginal 39 40 0 16 0 0 5 83 17 25
2011 Non-Aboriginal 44 42 6 4 3 0 0 86 7 791
2008 Aboriginal 45 39 12 0 4 0 0 84 4 26
2008 Non-Aboriginal 46 40 8 3 3 0 0 86 6 790

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 32 42 16 5 4 0 0 74 9 19
2018 Non-Aboriginal 48 34 9 5 3 1 0 83 8 629
2017 Aboriginal 49 21 17 5 4 4 0 73 9 24
2017 Non-Aboriginal 47 33 9 5 3 0 1 82 9 713
2014 Aboriginal 24 32 21 16 6 0 0 56 22 33
2014 Non-Aboriginal 39 35 13 6 4 1 1 75 11 782
2011 Aboriginal 37 33 11 8 8 0 3 72 16 27
2011 Non-Aboriginal 36 36 13 9 5 1 1 73 14 792

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 42 42 5 6 6 0 0 84 11 19
2018 Non-Aboriginal 41 40 10 6 2 0 0 82 8 626
2017 Aboriginal 30 32 17 14 7 0 0 62 21 24
2017 Non-Aboriginal 40 44 8 5 2 0 0 84 7 714
2014 Aboriginal 24 37 22 7 10 0 0 61 17 33
2014 Non-Aboriginal 32 45 13 7 4 0 0 77 11 782
2011 Aboriginal 35 30 10 13 11 0 0 66 24 27
2011 Non-Aboriginal 28 42 13 9 7 0 0 71 16 790
2008 Aboriginal 47 25 20 0 8 0 0 72 8 26
2008 Non-Aboriginal 38 40 11 7 4 0 0 78 11 786

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 37 31 15 11 6 0 0 68 17 19
2018 Non-Aboriginal 32 36 14 10 6 1 0 69 16 630
2017 Aboriginal 35 24 17 8 16 0 0 58 24 24
2017 Non-Aboriginal 28 38 16 10 7 1 0 66 18 713
2014 Aboriginal 27 24 16 18 16 0 0 50 34 33
2014 Non-Aboriginal 25 38 17 12 7 1 0 63 19 783
2011 Aboriginal 26 24 19 12 19 0 0 50 31 27
2011 Non-Aboriginal 19 38 15 16 12 0 0 57 28 792

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 47 31 5 11 6 0 0 78 17 19
2018 Non-Aboriginal 36 43 12 5 3 0 0 80 9 630
2017 Aboriginal 22 46 16 8 9 0 0 67 17 24
2017 Non-Aboriginal 32 47 11 7 3 0 0 79 10 713

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 52 37 0 11 0 0 0 89 11 19
2018 Non-Aboriginal 51 38 7 3 1 0 0 89 4 631
2017 Aboriginal 46 36 4 5 9 0 0 82 13 24
2017 Non-Aboriginal 44 40 9 4 2 1 0 85 6 714
2014 Aboriginal 36 39 15 6 3 0 0 75 9 33
2014 Non-Aboriginal 41 43 9 4 2 1 0 85 6 783
2011 Aboriginal 36 40 8 8 3 4 0 79 12 27
2011 Non-Aboriginal 29 39 14 9 7 1 0 69 17 790
2008 Aboriginal 36 36 20 4 4 0 0 72 8 26
2008 Non-Aboriginal 45 36 10 5 3 1 0 82 8 790

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 26 36 26 0 11 0 0 62 11 19
2018 Non-Aboriginal 33 42 12 8 5 0 0 75 13 629
2017 Aboriginal 30 24 26 5 16 0 0 54 21 24
2017 Non-Aboriginal 33 36 14 9 7 0 0 70 16 713

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 79 21 0 0 0 0 0 100 0 19
2018 Non-Aboriginal 55 33 9 2 1 0 0 88 3 627
2017 Aboriginal 51 24 9 13 3 0 0 75 16 24
2017 Non-Aboriginal 54 35 7 2 1 0 0 89 3 713
2014 Aboriginal 62 21 13 0 4 0 0 83 4 33
2014 Non-Aboriginal 57 32 7 2 1 0 0 90 3 781
2011 Aboriginal 54 30 11 0 0 0 4 88 0 27
2011 Non-Aboriginal 52 33 9 4 1 0 0 85 5 791

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 30 48 0 16 6 0 0 78 22 19
2018 Non-Aboriginal 32 43 13 7 5 0 0 74 12 627
2017 Aboriginal 34 40 13 5 8 0 0 74 13 24
2017 Non-Aboriginal 31 43 12 8 5 0 0 75 13 712
2014 Aboriginal 18 36 24 16 6 0 0 54 22 33
2014 Non-Aboriginal 22 43 14 13 6 0 1 66 19 782
2011 Aboriginal 30 25 18 20 8 0 0 55 27 27
2011 Non-Aboriginal 22 39 16 13 10 1 0 61 23 792

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 42 36 16 0 6 0 0 78 6 19
2018 Non-Aboriginal 37 37 15 6 5 0 0 74 11 625
2017 Aboriginal 37 37 9 5 13 0 0 74 17 24
2017 Non-Aboriginal 35 40 14 4 6 0 1 75 11 711
2014 Aboriginal 30 24 16 20 9 0 0 54 29 32
2014 Non-Aboriginal 30 37 17 9 5 0 1 68 14 782

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 31 42 10 11 6 0 0 74 16 19
2018 Non-Aboriginal 32 45 13 6 3 0 0 78 9 624
2017 Aboriginal 46 7 21 17 8 0 0 54 25 24
2017 Non-Aboriginal 31 45 12 7 4 1 1 77 10 712
2014 Aboriginal 18 41 13 19 9 0 0 59 28 33
2014 Non-Aboriginal 29 40 17 9 4 1 1 70 14 783
2011 Aboriginal 27 39 15 16 4 0 0 65 20 27
2011 Non-Aboriginal 28 41 14 11 5 1 1 70 17 788

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 52 42 6 0 0 0 0 94 0 19
2018 Non-Aboriginal 46 39 9 4 2 0 0 86 5 630
2017 Aboriginal 46 20 21 9 0 3 0 69 9 24
2017 Non-Aboriginal 43 42 9 4 1 0 0 85 6 712
2014 Aboriginal 36 32 19 3 10 0 0 68 13 33
2014 Non-Aboriginal 43 38 11 5 2 0 0 81 7 782
2011 Aboriginal 42 33 4 13 3 0 4 79 17 27
2011 Non-Aboriginal 35 44 9 8 4 0 0 79 11 791
2008 Aboriginal 46 30 12 13 0 0 0 76 13 26
2008 Non-Aboriginal 42 42 7 5 3 0 0 84 8 791

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 27 37 10 16 4 0 6 68 22 19
2018 Non-Aboriginal 45 34 12 6 3 0 0 80 9 632
2017 Aboriginal 58 29 9 0 4 0 0 87 4 24
2017 Non-Aboriginal 47 34 10 4 3 0 1 83 7 713
2014 Aboriginal 53 20 12 9 3 0 4 75 13 33
2014 Non-Aboriginal 43 35 14 4 2 0 1 80 7 783
2011 Aboriginal 39 29 14 4 3 0 11 76 8 27
2011 Non-Aboriginal 35 32 18 8 4 0 2 69 13 790
2008 Aboriginal 37 22 26 11 0 4 0 61 12 26
2008 Non-Aboriginal 25 34 22 12 6 0 1 59 19 788

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 6 16 48 20 10 0 0 31 22 19
2018 Non-Aboriginal 4 21 42 22 9 1 0 32 25 634
2017 Aboriginal 13 37 25 12 9 5 0 22 52 24
2017 Non-Aboriginal 7 21 38 21 10 2 2 32 28 712
2014 Aboriginal 21 30 27 11 7 0 3 19 53 33
2014 Non-Aboriginal 12 27 34 15 8 1 3 24 41 783
2011 Aboriginal 26 37 19 7 5 4 3 12 68 27
2011 Non-Aboriginal 28 31 25 9 5 1 2 14 60 788
2008 Aboriginal 15 43 25 8 0 4 4 9 64 26
2008 Non-Aboriginal 11 32 34 14 6 1 2 21 44 790

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 6 11 42 42 0 0 0 42 16 19
2018 Non-Aboriginal 4 11 35 30 16 3 0 47 16 631
2017 Aboriginal 8 25 38 11 4 13 0 18 38 24
2017 Non-Aboriginal 7 13 32 27 15 4 2 45 21 711
2014 Aboriginal 22 25 37 6 4 3 3 10 50 33
2014 Non-Aboriginal 15 25 33 13 8 3 3 23 43 781
2011 Aboriginal 39 15 14 12 12 4 4 26 59 26
2011 Non-Aboriginal 30 25 26 9 6 2 1 16 57 789
2008 Aboriginal 20 24 36 12 4 0 5 17 46 25
2008 Non-Aboriginal 14 24 32 16 10 2 2 27 40 786

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 6 31 37 26 0 0 0 26 37 19
2018 Non-Aboriginal 9 22 35 21 9 3 1 31 32 632
2017 Aboriginal 12 29 29 16 4 9 0 23 45 24
2017 Non-Aboriginal 12 19 33 17 12 3 5 31 33 709
2014 Aboriginal 29 24 27 6 7 3 3 14 57 33
2014 Non-Aboriginal 22 27 22 12 9 3 5 22 54 781
2011 Aboriginal 29 15 29 15 12 0 0 27 44 27
2011 Non-Aboriginal 24 24 26 12 7 4 4 20 52 789
2008 Aboriginal 15 21 37 12 4 3 8 18 40 26
2008 Non-Aboriginal 15 24 28 17 8 4 4 27 43 789

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 0 11 44 34 12 0 0 45 11 18
2018 Non-Aboriginal 2 12 31 35 18 1 1 54 14 628
2017 Aboriginal 11 26 25 29 4 5 0 35 39 24
2017 Non-Aboriginal 5 13 30 30 19 1 3 50 18 704
2014 Aboriginal 9 24 34 20 6 4 3 29 35 33
2014 Non-Aboriginal 7 15 31 25 15 2 4 42 24 778
2011 Aboriginal 26 7 17 38 8 0 4 48 35 27
2011 Non-Aboriginal 13 17 33 19 11 2 5 33 32 786
2008 Aboriginal 4 25 34 24 0 4 8 28 34 26
2008 Non-Aboriginal 7 20 34 25 9 1 3 36 28 788

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 27 4 47 11 11 0 0 22 32 19
2018 Non-Aboriginal 11 23 32 20 10 2 2 31 35 632
2017 Aboriginal 24 26 20 16 9 5 0 26 53 24
2017 Non-Aboriginal 15 18 33 16 13 2 4 31 35 710
2014 Aboriginal 25 29 15 17 6 4 3 25 58 33
2014 Non-Aboriginal 18 25 28 13 10 1 4 25 46 782
2011 Aboriginal 37 15 17 15 8 3 4 25 57 27
2011 Non-Aboriginal 26 26 24 12 7 1 3 20 55 790
2008 Aboriginal 22 20 41 7 0 0 9 8 47 26
2008 Non-Aboriginal 21 32 24 13 7 1 3 21 54 789

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 11 15 31 32 11 0 0 43 26 19
2018 Non-Aboriginal 7 16 29 29 14 4 2 46 24 633
2017 Aboriginal 22 17 24 20 4 13 0 28 45 24
2017 Non-Aboriginal 6 15 27 28 16 4 4 48 23 712
2014 Aboriginal 6 27 14 24 16 6 6 46 38 33
2014 Non-Aboriginal 11 17 28 22 12 4 6 38 30 781
2011 Aboriginal 16 21 8 29 19 4 3 51 40 27
2011 Non-Aboriginal 13 20 27 19 12 4 6 34 36 787
2008 Aboriginal 20 27 24 10 7 4 8 20 53 26
2008 Non-Aboriginal 15 24 30 16 10 3 3 28 41 788

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 6 15 37 36 6 0 0 42 21 19
2018 Non-Aboriginal 9 21 37 20 10 3 1 31 31 632
2017 Aboriginal 21 21 21 24 4 8 0 31 46 24
2017 Non-Aboriginal 10 19 38 17 9 4 3 29 31 711
2014 Aboriginal 24 17 33 10 10 3 3 21 44 33
2014 Non-Aboriginal 17 22 30 13 10 4 4 25 43 782
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 32 36 10 16 6 0 0 68 22 19
2018 Non-Aboriginal 24 37 17 10 4 6 2 66 15 628
2017 Aboriginal 33 17 16 8 13 4 8 57 24 24
2017 Non-Aboriginal 24 34 16 7 6 7 5 66 16 714
2014 Aboriginal 24 30 10 19 10 0 6 58 32 32
2014 Non-Aboriginal 31 31 14 7 6 5 5 70 15 781

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 41 37 6 5 6 6 0 83 11 19
2018 Non-Aboriginal 46 33 8 8 3 1 0 81 12 627
2017 Aboriginal 37 33 5 4 18 4 0 73 22 24
2017 Non-Aboriginal 46 33 9 6 5 1 0 80 11 714
2014 Aboriginal 41 19 12 9 19 0 0 60 28 33
2014 Non-Aboriginal 47 30 8 8 5 1 0 78 14 782

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 27 20 27 10 0 11 6 56 12 19
2018 Non-Aboriginal 13 24 22 14 6 18 3 47 25 630
2017 Aboriginal 25 21 16 13 4 21 0 58 22 24
2017 Non-Aboriginal 11 23 18 12 8 22 5 47 28 714
2014 Aboriginal 19 17 24 15 12 13 0 41 32 33
2014 Non-Aboriginal 12 23 18 16 9 18 4 45 32 782

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 52 37 6 5 0 0 0 89 5 19
2018 Non-Aboriginal 49 37 8 4 2 0 0 86 6 628
2017 Aboriginal 46 24 13 13 4 0 0 70 17 24
2017 Non-Aboriginal 46 39 7 5 3 0 0 85 8 714
2014 Aboriginal 28 53 6 6 6 0 0 81 12 33
2014 Non-Aboriginal 46 39 8 5 2 0 0 85 7 781

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 36 42 16 6 0 0 0 78 6 19
2018 Non-Aboriginal 39 45 11 3 1 2 0 85 4 630
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 27 51 11 6 6 0 0 78 11 19
2018 Non-Aboriginal 44 36 12 6 3 0 0 80 9 632
2017 Aboriginal 42 26 12 12 8 0 0 68 20 24
2017 Non-Aboriginal 39 40 12 5 4 1 0 80 9 714
2014 Aboriginal 36 24 16 9 13 3 0 61 23 33
2014 Non-Aboriginal 38 34 15 8 4 0 1 73 12 783
2011 Aboriginal 37 38 10 7 9 0 0 74 16 27
2011 Non-Aboriginal 34 37 14 9 7 1 0 71 16 789
2008 Aboriginal 31 37 29 0 4 0 0 68 4 26
2008 Non-Aboriginal 33 32 14 12 7 0 1 66 19 790

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 42 26 27 0 6 0 0 68 6 19
2018 Non-Aboriginal 53 29 10 3 2 2 1 84 6 632
2017 Aboriginal 46 25 13 12 4 0 0 71 16 24
2017 Non-Aboriginal 47 35 8 4 3 2 1 84 7 711
2014 Aboriginal 42 26 11 7 10 4 0 70 18 33
2014 Non-Aboriginal 44 33 12 5 3 3 1 79 8 783
2011 Aboriginal 47 18 16 7 13 0 0 65 19 27
2011 Non-Aboriginal 42 29 14 7 4 2 1 74 11 789
2008 Aboriginal 38 30 21 4 4 4 0 70 9 26
2008 Non-Aboriginal 41 32 12 8 4 2 0 75 12 790

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 47 32 10 6 6 0 0 78 11 19
2018 Non-Aboriginal 50 31 9 7 3 0 0 81 10 630
2017 Aboriginal 37 39 5 11 8 0 0 76 19 24
2017 Non-Aboriginal 43 37 8 6 4 1 1 81 11 714
2014 Aboriginal 24 34 22 6 10 4 0 61 17 33
2014 Non-Aboriginal 45 32 10 8 4 1 0 77 12 782
2011 Aboriginal 51 23 7 11 8 0 0 74 19 27
2011 Non-Aboriginal 37 35 11 10 6 1 0 73 16 788
2008 Aboriginal 30 42 21 0 4 4 0 74 4 26
2008 Non-Aboriginal 38 35 11 10 6 0 1 73 16 790

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 59 31 0 5 0 6 0 95 5 19
2018 Non-Aboriginal 58 27 9 3 2 1 0 86 5 630
2017 Aboriginal 63 9 12 12 0 4 0 75 13 24
2017 Non-Aboriginal 57 26 8 3 3 2 0 85 6 714

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 48 36 11 5 0 0 0 84 5 19
2018 Non-Aboriginal 53 29 9 6 3 0 0 82 9 633
2017 Aboriginal 59 17 8 5 12 0 0 75 16 24
2017 Non-Aboriginal 51 32 9 5 3 0 0 83 8 713
2014 Aboriginal 48 22 4 10 17 0 0 70 27 32
2014 Non-Aboriginal 49 30 10 7 4 0 1 79 10 783
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 42 16 10 4 17 11 0 65 24 19
2018 Non-Aboriginal 27 37 16 8 4 8 0 69 13 632
2017 Aboriginal 30 28 21 3 13 4 0 61 17 24
2017 Non-Aboriginal 24 36 17 7 7 9 0 66 15 714
2014 Aboriginal 18 27 22 12 12 6 3 50 27 33
2014 Non-Aboriginal 16 34 19 12 6 12 0 57 22 783
2011 Aboriginal 16 26 21 12 17 8 0 45 32 27
2011 Non-Aboriginal 10 21 23 15 17 13 0 36 37 788

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 42 21 15 0 17 6 0 67 18 19
2018 Non-Aboriginal 27 38 16 11 6 2 0 66 17 627
2017 Aboriginal 29 33 8 17 8 4 0 65 27 24
2017 Non-Aboriginal 22 35 20 11 7 5 0 61 19 714
2014 Aboriginal 9 30 26 18 15 3 0 40 34 33
2014 Non-Aboriginal 15 31 21 16 10 6 0 49 28 783
2011 Aboriginal 26 16 11 16 28 3 0 43 46 27
2011 Non-Aboriginal 9 19 19 18 32 3 0 29 51 788
2008 Aboriginal 13 25 21 19 15 4 4 41 37 26
2008 Non-Aboriginal 16 29 19 18 15 3 0 47 34 791

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 22 28 15 5 18 6 5 57 26 18
2018 Non-Aboriginal 17 36 21 13 6 6 0 57 21 629
2017 Aboriginal 25 32 13 21 5 4 0 60 26 24
2017 Non-Aboriginal 16 32 22 12 8 9 1 54 22 713
2014 Aboriginal 9 26 26 21 12 6 0 37 35 33
2014 Non-Aboriginal 11 26 23 18 12 10 0 41 33 782
2011 Aboriginal 18 11 23 23 21 4 0 31 46 27
2011 Non-Aboriginal 5 20 18 21 29 6 0 27 54 792
2008 Aboriginal 9 18 31 23 11 8 0 30 36 26
2008 Non-Aboriginal 7 27 23 22 16 6 0 35 40 790

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 21 42 15 5 11 6 0 67 17 19
2018 Non-Aboriginal 20 36 20 12 9 2 0 57 22 631
2017 Aboriginal 21 23 34 17 4 0 0 44 21 24
2017 Non-Aboriginal 16 38 19 13 9 5 0 57 23 711
2014 Aboriginal 8 34 15 21 18 3 0 44 40 33
2014 Non-Aboriginal 13 35 20 16 12 4 0 49 29 780
2011 Aboriginal 15 14 34 7 25 5 0 30 34 27
2011 Non-Aboriginal 7 24 17 23 25 3 0 33 50 789
2008 Aboriginal 4 21 36 15 15 4 4 28 32 26
2008 Non-Aboriginal 11 36 17 21 12 3 0 48 34 790
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 28 56 10 0 6 0 0 83 6 18
2018 Non-Aboriginal 33 44 14 6 1 1 0 78 7 625
2017 Aboriginal 35 44 13 4 5 0 0 78 9 23
2017 Non-Aboriginal 29 48 12 6 3 2 0 78 9 710
2014 Aboriginal 25 35 19 14 6 0 0 60 20 33
2014 Non-Aboriginal 22 41 18 9 7 2 0 65 17 783
2011 Aboriginal 22 20 18 18 22 0 0 42 40 27
2011 Non-Aboriginal 13 31 16 15 23 1 0 45 38 790

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 33 28 16 6 12 5 0 64 19 18
2018 Non-Aboriginal 25 39 16 10 5 4 1 68 15 629
2017 Aboriginal 39 28 4 12 13 4 0 69 26 24
2017 Non-Aboriginal 26 39 13 10 5 6 1 70 16 712
2014 Aboriginal 21 44 19 3 13 0 0 65 16 33
2014 Non-Aboriginal 29 37 15 8 6 5 1 70 15 782
2011 Aboriginal 34 26 12 18 8 3 0 62 26 27
2011 Non-Aboriginal 22 35 14 10 9 8 2 64 21 790
2008 Aboriginal 28 28 11 13 8 8 4 64 24 26
2008 Non-Aboriginal 29 32 13 13 8 4 2 64 22 789

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 31 37 21 0 11 0 0 68 11 19
2018 Non-Aboriginal 23 42 22 7 2 3 0 68 10 627

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 36 11 31 5 17 0 0 47 22 19
2018 Non-Aboriginal 15 28 23 11 9 12 2 50 23 629
2017 Aboriginal 35 11 16 12 17 8 0 50 32 24
2017 Non-Aboriginal 16 24 20 12 12 13 4 49 28 711
2014 Aboriginal 21 13 14 25 22 6 0 36 50 33
2014 Non-Aboriginal 11 21 20 17 13 15 3 39 37 781
2011 Aboriginal 13 18 21 12 23 11 3 35 40 27
2011 Non-Aboriginal 9 19 18 17 18 17 3 34 43 788

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 31 37 10 6 16 0 0 68 22 19
2018 Non-Aboriginal 21 40 19 10 7 3 0 63 17 630
2017 Aboriginal 30 33 24 9 4 0 0 63 13 24
2017 Non-Aboriginal 23 37 17 12 8 3 0 62 21 714
2014 Aboriginal 26 25 17 18 9 4 0 54 29 33
2014 Non-Aboriginal 20 34 18 11 10 5 2 58 23 781
2011 Aboriginal 21 29 14 13 23 0 0 50 36 25
2011 Non-Aboriginal 15 33 18 16 16 2 1 49 33 790
2008 Aboriginal 9 37 19 15 12 4 4 50 30 26
2008 Non-Aboriginal 15 34 19 17 12 2 0 51 30 789

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 15 42 11 15 16 0 0 57 32 19
2018 Non-Aboriginal 16 29 18 18 15 2 2 47 34 630
2017 Aboriginal 30 16 13 18 19 4 0 48 38 24
2017 Non-Aboriginal 12 26 18 19 18 3 3 41 40 714
2014 Aboriginal 16 14 14 13 37 3 3 32 54 33
2014 Non-Aboriginal 14 23 19 15 20 4 5 40 39 782
2011 Aboriginal 13 27 19 4 38 0 0 39 42 25
2011 Non-Aboriginal 10 22 18 20 26 2 2 33 48 790
2008 Aboriginal 9 11 11 26 34 4 4 22 66 26
2008 Non-Aboriginal 11 25 18 21 22 2 1 38 44 789

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 31 42 10 5 11 0 0 74 16 19
2018 Non-Aboriginal 21 43 21 6 4 4 1 67 11 629
2017 Aboriginal 30 33 13 12 9 4 0 65 22 24
2017 Non-Aboriginal 19 45 20 7 5 4 1 67 13 712

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 42 32 11 16 0 0 0 74 16 19
2018 Non-Aboriginal 35 43 14 3 1 4 0 81 4 630
2017 Aboriginal 39 26 13 8 5 4 5 71 14 24
2017 Non-Aboriginal 32 42 15 4 2 5 0 79 6 713
2014 Aboriginal 35 30 20 6 9 0 0 65 15 33
2014 Non-Aboriginal 32 38 16 4 2 8 0 76 7 783

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 36 37 10 11 6 0 0 74 16 19
2018 Non-Aboriginal 38 44 12 3 1 2 0 84 4 630
2017 Aboriginal 34 31 17 4 5 4 5 72 9 24
2017 Non-Aboriginal 31 49 12 3 2 2 0 82 5 713
2014 Aboriginal 33 37 18 0 9 3 0 72 9 33
2014 Non-Aboriginal 33 40 16 4 2 4 0 77 7 782
2011 Aboriginal 27 34 11 15 10 3 0 63 26 27
2011 Non-Aboriginal 19 32 20 11 11 6 0 55 24 789

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 42 38 10 6 6 0 0 79 11 19
2018 Non-Aboriginal 48 40 8 3 1 0 0 88 4 630
2017 Aboriginal 42 29 17 0 12 0 0 71 12 24
2017 Non-Aboriginal 45 42 7 3 3 0 0 87 6 713
2014 Aboriginal 27 45 16 9 3 0 0 72 12 33
2014 Non-Aboriginal 41 40 12 4 3 0 0 81 7 781
2011 Aboriginal 30 32 8 16 14 0 0 63 30 27
2011 Non-Aboriginal 23 35 18 11 12 2 0 59 23 792
2008 Aboriginal 28 34 19 12 8 0 0 62 19 26
2008 Non-Aboriginal 31 38 16 9 6 1 0 69 15 790

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 37 42 10 6 6 0 0 79 11 19
2018 Non-Aboriginal 40 33 17 6 3 0 0 74 9 627
2017 Aboriginal 46 17 21 4 12 0 0 63 16 24
2017 Non-Aboriginal 34 41 14 6 5 1 0 76 10 713
2014 Aboriginal 21 30 19 15 16 0 0 51 31 33
2014 Non-Aboriginal 22 36 23 11 6 2 0 58 18 783
2011 Aboriginal 23 18 27 3 26 4 0 42 30 27
2011 Non-Aboriginal 15 25 23 17 18 2 0 41 36 790

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 37 37 10 11 6 0 0 74 17 19
2018 Non-Aboriginal 41 36 14 6 2 0 0 77 8 627
2017 Aboriginal 46 8 22 13 12 0 0 54 24 24
2017 Non-Aboriginal 33 42 13 7 4 1 0 76 11 713
2014 Aboriginal 21 32 19 17 12 0 0 53 29 33
2014 Non-Aboriginal 22 39 22 11 6 1 0 61 17 783
2011 Aboriginal 22 31 11 8 26 4 0 54 35 27
2011 Non-Aboriginal 15 29 18 16 20 1 0 45 37 790
2008 Aboriginal 20 38 16 19 8 0 0 58 27 26
2008 Non-Aboriginal 22 37 18 15 8 1 0 59 23 791

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 32 47 0 10 11 0 0 79 21 19
2018 Non-Aboriginal 42 28 16 6 4 3 0 72 11 634
2017 Aboriginal 49 12 17 9 13 0 0 61 21 24
2017 Non-Aboriginal 39 31 13 9 4 3 1 73 14 711
2014 Aboriginal 24 17 9 30 20 0 0 41 50 33
2014 Non-Aboriginal 29 28 18 10 9 5 1 61 20 781
2011 Aboriginal 18 21 21 20 15 4 0 41 37 27
2011 Non-Aboriginal 22 26 17 12 14 8 1 53 29 791
2008 Aboriginal 17 48 15 4 8 4 4 71 13 26
2008 Non-Aboriginal 25 30 16 13 10 5 1 58 24 791
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Aboriginal 33 44 23 18
2018 Non-Aboriginal 19 45 36 630
2017 Aboriginal 24 34 41 24
2017 Non-Aboriginal 18 48 34 714
2014 Aboriginal 31 37 32 33
2014 Non-Aboriginal 27 41 32 783
2011 Aboriginal 31 42 27 27
2011 Non-Aboriginal 27 39 34 792
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 26 6 31 0 11 22 5 43 15 19
2018 Non-Aboriginal 15 15 20 7 4 32 7 49 18 628
2017 Aboriginal 21 13 28 3 8 26 0 46 16 24
2017 Non-Aboriginal 13 16 18 6 6 32 10 49 20 714
2014 Aboriginal 9 22 28 9 6 20 6 42 20 33
2014 Non-Aboriginal 12 14 19 7 4 35 9 47 19 783

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 36 26 15 0 11 11 0 71 13 19
2018 Non-Aboriginal 26 31 19 6 3 14 1 67 11 629
2017 Aboriginal 34 12 17 16 8 13 0 53 28 24
2017 Non-Aboriginal 22 33 18 5 4 16 2 67 11 712
2014 Aboriginal 21 14 27 17 3 18 0 43 25 33
2014 Non-Aboriginal 20 29 21 7 3 19 1 61 13 783
2011 Aboriginal 30 21 15 12 11 11 0 58 26 27
2011 Non-Aboriginal 20 35 20 7 5 12 0 63 14 790
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 21 6 36 0 11 22 5 36 15 19
2018 Non-Aboriginal 14 16 23 2 1 38 5 54 6 630
2017 Aboriginal 17 12 23 0 8 30 9 48 14 24
2017 Non-Aboriginal 12 17 18 2 2 39 10 57 8 712
2014 Aboriginal 6 12 22 3 3 50 4 38 13 33
2014 Non-Aboriginal 12 16 20 2 2 41 7 53 8 782

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 31 26 21 0 6 16 0 69 7 19
2018 Non-Aboriginal 26 32 22 4 1 15 1 69 6 630
2017 Aboriginal 30 20 19 0 5 17 8 68 6 24
2017 Non-Aboriginal 21 35 17 3 2 20 2 72 6 712
2014 Aboriginal 14 30 28 3 3 18 4 56 8 33
2014 Non-Aboriginal 20 27 21 3 2 25 1 64 7 782
2011 Aboriginal 30 27 18 11 7 7 0 61 20 27
2011 Non-Aboriginal 23 35 18 5 2 17 0 70 8 788
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 31 32 21 11 6 0 0 62 16 19
2018 Non-Aboriginal 31 30 20 8 9 1 1 62 18 633
2017 Aboriginal 26 29 21 8 16 0 0 55 24 24
2017 Non-Aboriginal 25 26 21 14 11 0 3 52 26 709

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 21 21 26 17 9 0 6 45 28 19
2018 Non-Aboriginal 18 30 29 15 7 0 1 48 22 633
2017 Aboriginal 21 36 22 13 8 0 0 57 21 24
2017 Non-Aboriginal 19 30 28 14 8 0 1 49 22 714

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 34 17 27 10 6 0 6 54 17 18
2018 Non-Aboriginal 29 31 23 11 3 1 2 61 15 630
2017 Aboriginal 18 39 21 18 4 0 0 57 23 23
2017 Non-Aboriginal 30 30 22 11 5 1 2 61 16 708

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 21 26 16 20 16 0 0 48 36 19
2018 Non-Aboriginal 19 25 26 17 11 0 2 44 29 630
2017 Aboriginal 12 30 34 13 12 0 0 42 24 24
2017 Non-Aboriginal 21 24 25 14 14 1 2 46 29 713

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 51 11 11 0 10 0 17 75 12 18
2018 Non-Aboriginal 56 20 10 3 2 0 9 83 6 630
2017 Aboriginal 55 20 4 4 4 0 13 86 10 24
2017 Non-Aboriginal 51 19 9 4 2 1 14 83 6 710

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 26 43 5 15 6 0 6 72 22 19
2018 Non-Aboriginal 33 31 21 7 6 0 1 65 14 631
2017 Aboriginal 37 24 26 4 9 0 0 61 13 24
2017 Non-Aboriginal 36 29 19 8 6 0 1 66 14 713

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 44 23 21 6 6 0 0 67 12 18
2018 Non-Aboriginal 27 36 22 8 4 0 2 64 13 628
2017 Aboriginal 21 37 22 13 3 0 4 60 17 24
2017 Non-Aboriginal 28 35 21 10 4 1 2 65 14 712

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 33 33 17 10 6 0 0 66 17 18
2018 Non-Aboriginal 25 37 22 11 3 0 1 63 15 628
2017 Aboriginal 30 33 21 5 12 0 0 63 16 24
2017 Non-Aboriginal 26 29 26 12 5 1 2 56 17 713

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 16 50 11 16 6 0 0 66 22 18
2018 Non-Aboriginal 33 32 21 9 4 1 1 66 13 628
2017 Aboriginal 26 20 29 13 12 0 0 46 25 24
2017 Non-Aboriginal 31 32 20 9 5 1 2 65 14 712

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 16 27 40 5 6 0 6 46 11 18
2018 Non-Aboriginal 34 34 20 8 3 0 1 69 11 623
2017 Aboriginal 39 23 13 16 9 0 0 62 25 24
2017 Non-Aboriginal 36 31 19 6 3 1 3 70 10 713

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 62 15 11 6 6 0 0 77 12 18
2018 Non-Aboriginal 58 25 10 4 2 0 2 84 6 628
2017 Aboriginal 59 28 4 4 5 0 0 87 9 24
2017 Non-Aboriginal 59 22 10 4 3 0 1 83 7 714

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 62 21 5 5 6 0 0 83 11 18
2018 Non-Aboriginal 78 11 3 1 1 1 5 94 3 627

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 61 17 10 0 12 0 0 78 12 18
2018 Non-Aboriginal 75 11 5 3 2 1 4 90 5 625
2017 Aboriginal 60 9 8 10 9 0 5 72 20 22
2017 Non-Aboriginal 77 9 5 3 2 1 4 90 6 714

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 48 26 21 0 5 0 0 74 5 19
2018 Non-Aboriginal 50 30 12 4 3 0 1 81 7 630
2017 Aboriginal 42 25 16 13 0 0 4 69 14 24
2017 Non-Aboriginal 55 27 8 4 2 1 2 85 7 713

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 53 31 5 11 0 0 0 84 11 19
2018 Non-Aboriginal 60 21 9 5 4 0 2 82 9 627
2017 Aboriginal 53 13 9 17 4 0 4 69 22 24
2017 Non-Aboriginal 65 15 7 5 4 1 3 83 9 711

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 53 15 10 0 0 0 21 87 0 19
2018 Non-Aboriginal 54 12 5 2 2 0 25 88 5 627
2017 Aboriginal 63 16 4 4 0 0 13 91 5 24
2017 Non-Aboriginal 58 10 3 2 1 1 24 91 5 712

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 58 20 16 0 0 0 6 83 0 19
2018 Non-Aboriginal 66 17 8 2 1 0 5 88 4 629
2017 Aboriginal 58 20 4 9 0 0 9 85 10 24
2017 Non-Aboriginal 65 18 6 2 1 1 7 90 3 710

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 53 25 0 5 11 0 6 83 17 19
2018 Non-Aboriginal 67 14 6 4 4 1 3 85 9 627
2017 Aboriginal 57 13 9 8 13 0 0 70 22 24
2017 Non-Aboriginal 63 13 7 4 5 1 5 82 10 714

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 26 41 11 6 6 0 11 75 13 19
2018 Non-Aboriginal 48 30 13 4 2 0 2 80 7 628
2017 Aboriginal 57 21 18 0 0 0 4 81 0 24
2017 Non-Aboriginal 48 30 13 4 2 0 3 81 6 711

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 15 32 31 16 5 0 0 48 21 19
2018 Non-Aboriginal 14 37 37 8 4 0 0 51 12 630
2017 Aboriginal 17 24 35 16 8 0 0 41 25 24
2017 Non-Aboriginal 14 36 34 11 4 1 0 51 15 714

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 15 11 32 26 15 0 0 42 26 19
2018 Non-Aboriginal 5 14 40 28 13 0 0 41 20 626
2017 Aboriginal 22 18 22 22 17 0 0 38 40 23
2017 Non-Aboriginal 4 16 38 27 13 0 1 41 20 713

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 27 31 31 6 6 0 0 58 11 19
2018 Non-Aboriginal 22 45 17 8 2 6 0 71 11 627
2017 Aboriginal 26 12 32 17 9 5 0 40 27 24
2017 Non-Aboriginal 14 40 22 9 6 9 0 59 17 712

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 37 26 21 10 6 0 0 63 16 19
2018 Non-Aboriginal 22 43 16 11 5 3 0 67 16 628
2017 Aboriginal 22 28 21 8 16 4 0 52 26 24
2017 Non-Aboriginal 18 42 20 11 6 4 0 62 17 712
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 31 26 21 10 5 6 0 33 67 19
2018 Non-Aboriginal 40 28 16 8 5 2 0 41 59 630
2017 Aboriginal 46 12 21 7 5 8 0 50 50 24
2017 Non-Aboriginal 38 24 17 10 6 3 1 40 60 713

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 25 12
2018 Non-Aboriginal 21 365
2017 Aboriginal 36 11
2017 Non-Aboriginal 22 413

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 34 12
2018 Non-Aboriginal 26 365
2017 Aboriginal 10 11
2017 Non-Aboriginal 27 413

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 33 12
2018 Non-Aboriginal 20 365
2017 Aboriginal 42 11
2017 Non-Aboriginal 14 413

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 33 12
2018 Non-Aboriginal 53 365
2017 Aboriginal 34 11
2017 Non-Aboriginal 52 413

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Aboriginal 9 12
2018 Non-Aboriginal 5 365
2017 Aboriginal 29 11
2017 Non-Aboriginal 5 413

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 17 12
2018 Non-Aboriginal 26 365

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Aboriginal 18 12
2018 Non-Aboriginal 21 365
2017 Aboriginal 36 11
2017 Non-Aboriginal 37 413

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Aboriginal 9 36 18 27 0 10 11
2018 Non-Aboriginal 10 57 13 7 4 9 352
2017 Aboriginal 9 53 20 18 0 0 11
2017 Non-Aboriginal 9 56 17 8 2 8 397

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 69 31 10
2018 Non-Aboriginal 64 36 361

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 33 25 24 9 9 0 0 58 18 12
2018 Non-Aboriginal 22 33 16 13 9 1 7 60 23 364
2017 Aboriginal 16 26 10 18 20 0 10 47 42 11
2017 Non-Aboriginal 16 26 13 17 15 2 10 48 37 415

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 0 33 24 9 8 9 17 44 23 12
2018 Non-Aboriginal 8 11 15 7 15 4 38 35 39 361
2017 Aboriginal 10 36 19 8 20 0 7 50 30 11
2017 Non-Aboriginal 5 11 14 12 18 5 34 27 50 415

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 38 26 5 4 27 0 0 64 31 19
2018 Non-Aboriginal 47 16 13 7 7 1 9 69 16 626
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