2018 Public Service Employee Survey Results for Office of the Secretary to the Governor General by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 47 15 11 0 0 0 75 11 35
2018 3 to 10 years in current department or agency 13 42 20 13 11 0 0 56 24 37
2017 Less than 3 years in current department or agency 68 21 3 9 0 0 0 89 9 33
2017 3 to 10 years in current department or agency 21 30 27 11 7 0 4 53 19 46
2017 11 to 20 years in current department or agency 26 38 17 14 6 0 0 63 19 22
2017 More than 20 years in current department or agency 39 29 18 0 0 0 14 79 0 13
2014 Less than 3 years in current department or agency 30 36 23 6 0 4 0 69 7 21
2014 3 to 10 years in current department or agency 32 44 12 9 3 0 0 76 12 50
2014 11 to 20 years in current department or agency 29 59 0 12 0 0 0 88 12 22
2014 More than 20 years in current department or agency 42 27 11 4 4 0 12 78 9 21

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 34 8 8 4 0 0 80 12 35
2018 3 to 10 years in current department or agency 47 34 11 5 4 0 0 80 9 37
2017 Less than 3 years in current department or agency 46 43 0 8 2 0 0 90 10 33
2017 3 to 10 years in current department or agency 43 38 8 9 2 0 0 80 11 46
2017 11 to 20 years in current department or agency 53 31 11 0 4 0 0 85 4 22
2017 More than 20 years in current department or agency 85 0 15 0 0 0 0 85 0 13
2014 Less than 3 years in current department or agency 54 31 15 0 0 0 0 85 0 21
2014 3 to 10 years in current department or agency 49 25 20 3 3 0 0 74 6 50
2014 11 to 20 years in current department or agency 68 24 0 8 0 0 0 92 8 22
2014 More than 20 years in current department or agency 49 41 10 0 0 0 0 90 0 21

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 25 6 4 8 0 0 81 12 35
2018 3 to 10 years in current department or agency 54 32 7 2 4 0 0 87 7 36
2018 11 to 20 years in current department or agency 73 16 3 3 6 0 0 89 8 25
2018 More than 20 years in current department or agency 39 32 15 0 15 0 0 71 15 10
2017 Less than 3 years in current department or agency 67 28 0 0 5 0 0 95 5 33
2017 3 to 10 years in current department or agency 49 34 13 2 2 0 0 83 4 46
2017 11 to 20 years in current department or agency 67 29 0 0 4 0 0 96 4 22
2017 More than 20 years in current department or agency 78 7 15 0 0 0 0 85 0 13
2014 Less than 3 years in current department or agency 58 34 8 0 0 0 0 92 0 21
2014 3 to 10 years in current department or agency 61 20 10 3 5 0 0 81 9 50
2014 11 to 20 years in current department or agency 64 28 0 8 0 0 0 92 8 22
2014 More than 20 years in current department or agency 45 39 11 4 0 0 0 85 4 21

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 23 19 2 7 0 2 72 9 35
2018 3 to 10 years in current department or agency 30 19 15 21 16 0 0 48 36 36
2018 11 to 20 years in current department or agency 37 40 3 17 3 0 0 77 20 24
2018 More than 20 years in current department or agency 24 53 23 0 0 0 0 77 0 10
2017 Less than 3 years in current department or agency 62 29 2 4 3 0 0 92 6 33
2017 3 to 10 years in current department or agency 34 19 16 16 11 0 4 55 28 46
2017 11 to 20 years in current department or agency 30 38 14 14 6 0 0 67 19 22
2017 More than 20 years in current department or agency 61 25 7 8 0 0 0 86 8 13
2014 Less than 3 years in current department or agency 64 20 6 4 0 6 0 89 5 21
2014 3 to 10 years in current department or agency 40 27 20 8 3 0 2 68 11 50
2014 11 to 20 years in current department or agency 24 55 4 10 8 0 0 78 18 22
2014 More than 20 years in current department or agency 42 38 16 4 0 0 0 80 4 21

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 41 0 0 4 0 0 96 4 35
2018 3 to 10 years in current department or agency 23 41 11 9 15 0 0 64 25 36
2018 11 to 20 years in current department or agency 46 33 11 3 3 0 5 83 6 25
2018 More than 20 years in current department or agency 16 38 23 0 23 0 0 54 23 10
2017 Less than 3 years in current department or agency 59 35 3 3 0 0 0 94 3 33
2017 3 to 10 years in current department or agency 40 27 18 11 5 0 0 67 15 46
2017 11 to 20 years in current department or agency 49 31 10 10 0 0 0 81 10 22
2017 More than 20 years in current department or agency 85 8 7 0 0 0 0 93 0 13
2014 Less than 3 years in current department or agency 49 36 8 6 0 0 0 85 6 21
2014 3 to 10 years in current department or agency 44 25 21 3 8 0 0 69 10 50
2014 11 to 20 years in current department or agency 43 39 4 10 4 0 0 82 14 22
2014 More than 20 years in current department or agency 45 29 26 0 0 0 0 74 0 21

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 44 12 11 4 0 0 73 15 35
2018 3 to 10 years in current department or agency 11 36 28 11 13 0 0 47 25 37
2018 11 to 20 years in current department or agency 32 41 11 16 0 0 0 73 16 25
2018 More than 20 years in current department or agency 8 38 23 0 31 0 0 46 31 10
2017 Less than 3 years in current department or agency 60 35 0 3 0 2 0 97 3 33
2017 3 to 10 years in current department or agency 31 32 16 15 6 0 0 62 21 46
2017 11 to 20 years in current department or agency 38 38 14 10 0 0 0 76 10 22
2017 More than 20 years in current department or agency 60 32 8 0 0 0 0 92 0 13
2014 Less than 3 years in current department or agency 49 26 15 10 0 0 0 75 10 21
2014 3 to 10 years in current department or agency 35 18 18 20 8 0 0 53 29 49
2014 11 to 20 years in current department or agency 24 41 4 24 8 0 0 64 32 22
2014 More than 20 years in current department or agency 43 16 37 4 0 0 0 59 4 21

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 38 10 6 4 0 0 79 11 35
2018 3 to 10 years in current department or agency 18 38 18 0 24 0 2 57 25 37
2018 11 to 20 years in current department or agency 42 20 23 14 0 0 0 63 14 24
2018 More than 20 years in current department or agency 8 40 52 0 0 0 0 48 0 10
2017 Less than 3 years in current department or agency 58 29 6 2 5 0 0 87 7 33
2017 3 to 10 years in current department or agency 26 35 18 16 4 0 0 61 21 45
2017 11 to 20 years in current department or agency 33 53 10 4 0 0 0 86 4 22
2017 More than 20 years in current department or agency 54 24 15 8 0 0 0 77 8 13

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 68 25 0 2 4 0 0 94 6 35
2018 3 to 10 years in current department or agency 27 53 8 7 5 0 0 80 11 37
2018 11 to 20 years in current department or agency 54 38 3 0 6 0 0 92 6 25
2018 More than 20 years in current department or agency 31 47 15 8 0 0 0 77 8 10
2017 Less than 3 years in current department or agency 67 28 0 2 3 0 0 95 5 33
2017 3 to 10 years in current department or agency 45 35 12 4 4 0 0 80 8 46
2017 11 to 20 years in current department or agency 37 59 4 0 0 0 0 96 0 22
2017 More than 20 years in current department or agency 70 30 0 0 0 0 0 100 0 13
2014 Less than 3 years in current department or agency 53 36 4 6 0 0 0 89 6 21
2014 3 to 10 years in current department or agency 55 22 16 4 3 0 0 77 8 50
2014 11 to 20 years in current department or agency 43 49 4 0 4 0 0 92 4 22
2014 More than 20 years in current department or agency 45 39 15 0 0 0 0 85 0 21

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 36 16 4 2 0 0 77 7 35
2018 3 to 10 years in current department or agency 13 47 13 7 20 0 0 60 27 37
2018 11 to 20 years in current department or agency 35 19 24 14 3 0 5 57 17 25
2018 More than 20 years in current department or agency 8 70 0 0 23 0 0 77 23 10
2017 Less than 3 years in current department or agency 60 32 3 2 3 0 0 92 5 33
2017 3 to 10 years in current department or agency 33 31 14 8 13 0 0 64 22 46
2017 11 to 20 years in current department or agency 29 50 6 10 6 0 0 79 16 22
2017 More than 20 years in current department or agency 60 15 25 0 0 0 0 75 0 13

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 35 0 0 4 0 0 96 4 35
2018 3 to 10 years in current department or agency 34 48 11 2 4 0 0 82 7 36
2018 11 to 20 years in current department or agency 65 24 5 6 0 0 0 89 6 25
2018 More than 20 years in current department or agency 54 24 8 0 15 0 0 77 15 10
2017 Less than 3 years in current department or agency 70 22 8 0 0 0 0 92 0 33
2017 3 to 10 years in current department or agency 53 24 19 2 2 0 0 77 4 46
2017 11 to 20 years in current department or agency 46 44 6 4 0 0 0 90 4 22
2017 More than 20 years in current department or agency 78 22 0 0 0 0 0 100 0 13
2014 Less than 3 years in current department or agency 71 19 4 6 0 0 0 89 6 21
2014 3 to 10 years in current department or agency 55 31 10 4 0 0 0 87 4 50
2014 11 to 20 years in current department or agency 84 4 8 0 4 0 0 88 4 22
2014 More than 20 years in current department or agency 67 27 6 0 0 0 0 94 0 20

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 37 8 13 0 0 0 79 13 35
2018 3 to 10 years in current department or agency 18 31 18 18 16 0 0 49 33 37
2018 11 to 20 years in current department or agency 40 25 30 6 0 0 0 65 6 25
2018 More than 20 years in current department or agency 8 47 15 8 15 0 8 59 25 10
2017 Less than 3 years in current department or agency 43 41 12 5 0 0 0 83 5 33
2017 3 to 10 years in current department or agency 24 35 19 11 10 0 0 59 22 46
2017 11 to 20 years in current department or agency 38 37 14 6 6 0 0 75 11 22
2017 More than 20 years in current department or agency 51 49 0 0 0 0 0 100 0 13
2014 Less than 3 years in current department or agency 26 53 12 9 0 0 0 79 9 21
2014 3 to 10 years in current department or agency 34 33 21 10 2 0 0 67 12 50
2014 11 to 20 years in current department or agency 38 46 12 4 0 0 0 84 4 22
2014 More than 20 years in current department or agency 43 32 10 15 0 0 0 75 15 21

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 33 12 2 0 0 0 85 2 35
2018 3 to 10 years in current department or agency 22 36 11 11 20 0 0 58 31 37
2018 11 to 20 years in current department or agency 46 24 22 8 0 0 0 70 8 25
2018 More than 20 years in current department or agency 39 24 15 8 15 0 0 63 23 10
2017 Less than 3 years in current department or agency 53 36 4 3 2 2 0 91 5 33
2017 3 to 10 years in current department or agency 35 32 18 7 8 0 0 67 15 46
2017 11 to 20 years in current department or agency 41 35 12 0 11 0 0 76 11 22
2017 More than 20 years in current department or agency 60 40 0 0 0 0 0 100 0 13
2014 Less than 3 years in current department or agency 26 66 0 9 0 0 0 91 9 21
2014 3 to 10 years in current department or agency 41 18 21 14 3 0 3 61 18 50
2014 11 to 20 years in current department or agency 42 46 12 0 0 0 0 88 0 22
2014 More than 20 years in current department or agency 53 16 27 4 0 0 0 69 4 21

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 44 15 2 0 0 0 83 2 35
2018 3 to 10 years in current department or agency 20 36 9 24 11 0 0 55 36 37
2018 11 to 20 years in current department or agency 40 38 13 6 3 0 0 78 8 25
2018 More than 20 years in current department or agency 16 47 15 0 23 0 0 63 23 10
2017 Less than 3 years in current department or agency 65 33 0 3 0 0 0 97 3 33
2017 3 to 10 years in current department or agency 33 45 12 4 4 2 0 80 8 46
2017 11 to 20 years in current department or agency 38 42 6 8 6 0 0 81 14 22
2017 More than 20 years in current department or agency 68 32 0 0 0 0 0 100 0 13
2014 Less than 3 years in current department or agency 34 61 0 4 0 0 0 96 4 21
2014 3 to 10 years in current department or agency 36 33 16 12 3 0 0 69 16 50
2014 11 to 20 years in current department or agency 38 38 12 8 4 0 0 76 12 22
2014 More than 20 years in current department or agency 55 25 16 4 0 0 0 80 4 21

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 60 4 0 4 0 0 92 4 35
2018 3 to 10 years in current department or agency 24 40 11 11 13 0 0 64 24 37
2018 11 to 20 years in current department or agency 51 35 6 8 0 0 0 86 8 25
2018 More than 20 years in current department or agency 62 16 0 0 23 0 0 77 23 10
2017 Less than 3 years in current department or agency 70 25 3 2 0 0 0 95 2 33
2017 3 to 10 years in current department or agency 35 41 15 9 0 0 0 76 9 46
2017 11 to 20 years in current department or agency 41 49 6 4 0 0 0 90 4 22
2017 More than 20 years in current department or agency 85 15 0 0 0 0 0 100 0 13
2014 Less than 3 years in current department or agency 45 48 0 6 0 0 0 94 6 21
2014 3 to 10 years in current department or agency 55 24 14 2 6 0 0 79 8 50
2014 11 to 20 years in current department or agency 60 28 8 4 0 0 0 88 4 22
2014 More than 20 years in current department or agency 48 46 6 0 0 0 0 94 0 21

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 23 14 2 0 0 0 84 2 35
2018 3 to 10 years in current department or agency 13 40 31 13 2 0 0 53 16 37
2017 Less than 3 years in current department or agency 75 21 4 0 0 0 0 96 0 33
2017 3 to 10 years in current department or agency 15 44 25 8 5 0 2 60 14 46
2017 11 to 20 years in current department or agency 28 37 14 12 10 0 0 65 22 22
2017 More than 20 years in current department or agency 40 43 10 7 0 0 0 83 7 13
2014 Less than 3 years in current department or agency 36 43 17 4 0 0 0 79 4 21
2014 3 to 10 years in current department or agency 31 35 20 8 6 0 0 66 14 50
2014 11 to 20 years in current department or agency 10 36 30 10 14 0 0 46 23 22
2014 More than 20 years in current department or agency 56 36 4 0 4 0 0 92 4 21

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 21 40 22 12 0 2 35 24 35
2018 3 to 10 years in current department or agency 33 34 20 9 4 0 0 13 66 37
2018 11 to 20 years in current department or agency 11 36 34 0 19 0 0 19 47 25
2018 More than 20 years in current department or agency 8 16 60 8 8 0 0 16 24 10
2017 Less than 3 years in current department or agency 3 11 21 31 26 0 8 62 15 33
2017 3 to 10 years in current department or agency 11 27 38 14 10 0 0 24 38 46
2017 11 to 20 years in current department or agency 25 19 25 22 4 0 5 28 46 21
2017 More than 20 years in current department or agency 0 44 34 22 0 0 0 22 44 13
2014 Less than 3 years in current department or agency 4 17 43 19 17 0 0 36 22 21
2014 3 to 10 years in current department or agency 5 27 40 16 10 0 3 26 33 50
2014 11 to 20 years in current department or agency 22 36 36 6 0 0 0 6 58 22
2014 More than 20 years in current department or agency 0 29 57 4 5 0 5 10 30 21

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 25 23 19 18 6 0 39 36 35
2018 3 to 10 years in current department or agency 25 24 31 15 4 0 0 20 49 37
2017 Less than 3 years in current department or agency 3 0 12 26 48 0 10 83 3 33
2017 3 to 10 years in current department or agency 11 13 17 25 26 0 9 55 26 45
2017 11 to 20 years in current department or agency 6 15 26 24 15 0 14 45 25 20
2017 More than 20 years in current department or agency 8 0 15 42 28 0 7 76 8 13
2014 Less than 3 years in current department or agency 0 17 0 49 34 0 0 83 17 21
2014 3 to 10 years in current department or agency 0 17 32 22 20 4 5 46 18 50
2014 11 to 20 years in current department or agency 4 21 16 36 16 0 8 56 27 22
2014 More than 20 years in current department or agency 0 30 21 31 9 0 9 44 33 21

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 27 27 19 14 2 0 34 39 35
2018 3 to 10 years in current department or agency 25 13 33 20 4 4 0 26 40 37
2017 Less than 3 years in current department or agency 0 18 22 18 35 0 8 57 19 33
2017 3 to 10 years in current department or agency 0 16 22 37 21 0 5 61 17 45
2017 11 to 20 years in current department or agency 5 17 16 41 10 6 5 58 24 20
2017 More than 20 years in current department or agency 8 10 25 29 22 0 7 54 19 13
2014 Less than 3 years in current department or agency 0 9 35 38 18 0 0 56 9 20
2014 3 to 10 years in current department or agency 4 12 36 29 16 3 0 46 17 50
2014 11 to 20 years in current department or agency 12 29 26 26 8 0 0 34 40 22
2014 More than 20 years in current department or agency 10 24 30 16 15 0 5 33 35 21

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 0 27 28 43 0 2 73 0 34
2018 3 to 10 years in current department or agency 14 31 22 26 4 0 2 31 46 37
2018 11 to 20 years in current department or agency 6 11 43 11 29 0 0 40 17 25
2018 More than 20 years in current department or agency 23 39 23 8 8 0 0 16 61 10
2017 Less than 3 years in current department or agency 3 4 11 29 46 0 8 81 7 33
2017 3 to 10 years in current department or agency 9 25 31 18 13 0 5 32 35 45
2017 11 to 20 years in current department or agency 18 13 19 41 6 0 4 48 32 22
2017 More than 20 years in current department or agency 9 18 35 0 29 0 9 32 29 11
2014 Less than 3 years in current department or agency 0 11 20 42 27 0 0 69 11 20
2014 3 to 10 years in current department or agency 6 12 37 22 17 3 3 41 20 49
2014 11 to 20 years in current department or agency 12 26 39 22 0 0 0 22 38 22
2014 More than 20 years in current department or agency 0 15 29 29 9 0 17 46 18 21

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 15 27 21 28 2 4 53 18 35
2018 3 to 10 years in current department or agency 16 35 24 22 0 0 2 23 52 37
2018 11 to 20 years in current department or agency 8 17 38 11 21 0 5 34 26 25
2018 More than 20 years in current department or agency 8 39 29 8 16 0 0 24 47 10
2017 Less than 3 years in current department or agency 0 9 23 22 32 0 14 63 11 33
2017 3 to 10 years in current department or agency 9 38 36 8 2 0 7 11 51 45
2017 11 to 20 years in current department or agency 15 26 35 15 0 0 9 16 45 20
2017 More than 20 years in current department or agency 0 22 30 14 17 0 17 37 26 13
2014 Less than 3 years in current department or agency 4 9 38 17 32 0 0 49 13 21
2014 3 to 10 years in current department or agency 16 41 23 8 12 0 0 20 56 50
2014 11 to 20 years in current department or agency 12 40 38 10 0 0 0 10 52 22
2014 More than 20 years in current department or agency 6 39 20 15 15 0 5 32 47 21

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 28 23 17 12 4 2 31 45 35
2018 3 to 10 years in current department or agency 20 29 22 22 4 0 2 27 50 37
2017 Less than 3 years in current department or agency 0 14 15 17 25 0 29 59 20 33
2017 3 to 10 years in current department or agency 9 22 23 24 15 0 7 42 34 45
2017 11 to 20 years in current department or agency 6 14 28 26 21 0 5 50 21 20
2017 More than 20 years in current department or agency 0 38 7 7 34 0 14 48 44 13
2014 Less than 3 years in current department or agency 0 9 23 25 38 4 0 66 9 21
2014 3 to 10 years in current department or agency 4 8 23 31 28 3 4 63 13 50
2014 11 to 20 years in current department or agency 8 12 4 41 24 0 12 73 23 22
2014 More than 20 years in current department or agency 8 17 15 10 31 4 15 50 31 21

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 25 17 19 31 0 4 52 30 35
2018 3 to 10 years in current department or agency 23 16 32 25 4 0 0 29 39 36
2017 Less than 3 years in current department or agency 2 10 10 17 42 8 11 72 15 33
2017 3 to 10 years in current department or agency 4 7 36 25 15 3 11 46 13 45
2017 11 to 20 years in current department or agency 6 15 22 46 6 0 5 54 23 20
2017 More than 20 years in current department or agency 0 8 15 22 24 0 32 67 11 13
2014 Less than 3 years in current department or agency 0 9 32 47 13 0 0 60 9 21
2014 3 to 10 years in current department or agency 6 14 34 21 15 5 4 40 22 50
2014 11 to 20 years in current department or agency 8 18 38 16 20 0 0 36 26 22
2014 More than 20 years in current department or agency 0 21 22 17 21 8 11 47 26 21
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 29 6 7 2 13 8 80 12 34
2018 3 to 10 years in current department or agency 16 20 27 5 26 2 5 38 33 37
2018 11 to 20 years in current department or agency 32 40 5 8 11 0 3 75 20 25
2018 More than 20 years in current department or agency 8 39 23 0 23 8 0 51 24 10
2017 Less than 3 years in current department or agency 56 20 9 0 5 4 6 85 6 33
2017 3 to 10 years in current department or agency 20 23 24 23 8 0 2 44 32 46
2017 11 to 20 years in current department or agency 22 26 23 10 19 0 0 48 29 22
2017 More than 20 years in current department or agency 22 56 0 0 0 0 22 100 0 13
2014 Less than 3 years in current department or agency 22 27 26 4 11 6 4 55 17 21
2014 3 to 10 years in current department or agency 22 31 12 19 14 0 3 55 33 50
2014 11 to 20 years in current department or agency 12 48 14 14 8 4 0 62 23 22
2014 More than 20 years in current department or agency 30 25 22 4 14 0 5 58 18 21

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 70 13 2 7 6 2 0 85 13 35
2018 3 to 10 years in current department or agency 27 38 7 18 11 0 0 65 29 37
2018 11 to 20 years in current department or agency 43 27 11 14 0 5 0 74 15 25
2018 More than 20 years in current department or agency 30 24 23 0 23 0 0 54 23 10
2017 Less than 3 years in current department or agency 66 20 8 0 5 0 0 87 5 33
2017 3 to 10 years in current department or agency 29 28 21 10 8 0 4 59 19 46
2017 11 to 20 years in current department or agency 35 36 10 10 10 0 0 71 19 22
2017 More than 20 years in current department or agency 75 25 0 0 0 0 0 100 0 13
2014 Less than 3 years in current department or agency 49 26 6 9 11 0 0 74 19 21
2014 3 to 10 years in current department or agency 35 27 11 8 20 0 0 62 27 50
2014 11 to 20 years in current department or agency 44 26 10 16 4 0 0 69 20 22
2014 More than 20 years in current department or agency 39 33 15 10 4 0 0 71 14 21

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 19 34 4 4 15 4 47 11 34
2018 3 to 10 years in current department or agency 4 22 21 20 24 7 2 29 48 37
2018 11 to 20 years in current department or agency 10 43 19 8 0 13 6 66 10 25
2018 More than 20 years in current department or agency 0 24 44 8 8 16 0 29 19 10
2017 Less than 3 years in current department or agency 17 30 12 3 5 23 10 71 11 33
2017 3 to 10 years in current department or agency 16 17 29 15 11 9 2 37 30 46
2017 11 to 20 years in current department or agency 17 44 19 6 10 4 0 64 16 22
2017 More than 20 years in current department or agency 7 61 17 7 0 7 0 74 8 13
2014 Less than 3 years in current department or agency 17 10 13 9 15 32 4 43 36 21
2014 3 to 10 years in current department or agency 16 21 21 15 16 4 7 42 35 50
2014 11 to 20 years in current department or agency 4 42 4 14 16 12 8 57 38 22
2014 More than 20 years in current department or agency 23 8 26 16 14 15 0 35 35 21

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 66 28 2 2 2 0 0 93 4 35
2018 3 to 10 years in current department or agency 33 36 15 9 7 0 0 69 16 37
2018 11 to 20 years in current department or agency 35 51 6 8 0 0 0 86 8 25
2018 More than 20 years in current department or agency 16 39 31 0 15 0 0 54 15 10
2017 Less than 3 years in current department or agency 82 16 0 0 3 0 0 97 3 33
2017 3 to 10 years in current department or agency 34 33 20 7 2 4 0 70 9 45
2017 11 to 20 years in current department or agency 30 50 14 6 0 0 0 81 6 22
2017 More than 20 years in current department or agency 53 40 7 0 0 0 0 93 0 13
2014 Less than 3 years in current department or agency 38 41 12 9 0 0 0 79 9 21
2014 3 to 10 years in current department or agency 34 31 19 10 6 0 0 66 16 50
2014 11 to 20 years in current department or agency 47 31 12 10 0 0 0 78 10 22
2014 More than 20 years in current department or agency 42 29 19 10 0 0 0 71 10 21

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 66 29 0 4 0 0 0 96 4 35
2018 3 to 10 years in current department or agency 31 36 20 5 9 0 0 67 13 37
2018 11 to 20 years in current department or agency 40 41 6 8 0 5 0 85 9 25
2018 More than 20 years in current department or agency 8 54 23 0 15 0 0 62 15 10
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 22 13 11 2 0 0 74 13 34
2018 3 to 10 years in current department or agency 34 35 2 15 11 0 2 71 27 37
2018 11 to 20 years in current department or agency 40 38 8 13 0 0 0 79 13 25
2018 More than 20 years in current department or agency 8 40 37 0 15 0 0 48 15 10
2017 Less than 3 years in current department or agency 58 19 15 2 3 3 0 79 5 33
2017 3 to 10 years in current department or agency 29 30 18 14 7 0 2 61 21 46
2017 11 to 20 years in current department or agency 33 38 19 10 0 0 0 72 10 22
2017 More than 20 years in current department or agency 68 15 18 0 0 0 0 82 0 13
2014 Less than 3 years in current department or agency 40 34 8 6 11 0 0 75 17 21
2014 3 to 10 years in current department or agency 44 22 16 15 3 0 0 66 18 50
2014 11 to 20 years in current department or agency 16 55 12 14 4 0 0 71 18 22
2014 More than 20 years in current department or agency 49 32 11 0 4 0 4 84 4 21

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 26 6 5 5 0 0 85 9 34
2018 3 to 10 years in current department or agency 43 22 9 13 11 0 2 66 25 37
2018 11 to 20 years in current department or agency 49 30 5 8 3 5 0 83 12 25
2018 More than 20 years in current department or agency 32 31 15 0 23 0 0 63 23 10
2017 Less than 3 years in current department or agency 69 19 2 4 3 3 0 91 7 33
2017 3 to 10 years in current department or agency 29 37 16 9 4 5 0 70 13 46
2017 11 to 20 years in current department or agency 30 32 38 0 0 0 0 62 0 22
2017 More than 20 years in current department or agency 77 15 0 8 0 0 0 92 8 13
2014 Less than 3 years in current department or agency 40 32 19 9 0 0 0 73 9 21
2014 3 to 10 years in current department or agency 43 13 19 17 5 3 0 58 23 50
2014 11 to 20 years in current department or agency 36 38 4 22 0 0 0 74 22 22
2014 More than 20 years in current department or agency 42 39 20 0 0 0 0 80 0 21

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 22 9 4 5 0 0 83 9 34
2018 3 to 10 years in current department or agency 44 23 2 13 16 0 2 68 30 36
2018 11 to 20 years in current department or agency 41 41 11 3 5 0 0 81 8 25
2018 More than 20 years in current department or agency 40 8 37 0 15 0 0 48 15 10
2017 Less than 3 years in current department or agency 66 26 3 2 3 0 0 92 5 33
2017 3 to 10 years in current department or agency 38 24 13 17 8 0 0 62 25 46
2017 11 to 20 years in current department or agency 27 49 19 0 6 0 0 76 6 22
2017 More than 20 years in current department or agency 60 32 0 0 8 0 0 92 8 13
2014 Less than 3 years in current department or agency 40 26 8 15 11 0 0 66 25 21
2014 3 to 10 years in current department or agency 43 18 12 19 9 0 0 61 28 50
2014 11 to 20 years in current department or agency 22 75 4 0 0 0 0 96 0 22
2014 More than 20 years in current department or agency 61 19 12 4 0 4 0 83 4 21

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 78 11 7 2 2 0 0 89 5 34
2018 3 to 10 years in current department or agency 47 18 13 4 15 0 2 67 20 37
2018 11 to 20 years in current department or agency 48 22 21 0 3 5 0 75 3 25
2018 More than 20 years in current department or agency 32 31 23 0 15 0 0 63 15 10
2017 Less than 3 years in current department or agency 70 20 8 0 0 3 0 92 0 33
2017 3 to 10 years in current department or agency 44 21 17 7 8 2 0 67 16 46
2017 11 to 20 years in current department or agency 45 41 5 6 4 0 0 85 10 22
2017 More than 20 years in current department or agency 68 25 7 0 0 0 0 93 0 13

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 65 15 13 4 2 0 0 80 6 34
2018 3 to 10 years in current department or agency 45 18 9 7 20 0 2 64 27 37
2018 11 to 20 years in current department or agency 51 24 11 5 3 5 0 80 9 25
2018 More than 20 years in current department or agency 32 16 29 0 23 0 0 48 23 10
2017 Less than 3 years in current department or agency 67 22 6 2 3 0 0 89 5 33
2017 3 to 10 years in current department or agency 42 17 14 14 13 0 0 59 27 46
2017 11 to 20 years in current department or agency 36 41 8 5 10 0 0 77 15 22
2017 More than 20 years in current department or agency 77 15 8 0 0 0 0 92 0 13
2014 Less than 3 years in current department or agency 49 26 19 0 6 0 0 75 6 21
2014 3 to 10 years in current department or agency 52 15 12 11 7 3 0 69 19 50
2014 11 to 20 years in current department or agency 33 55 0 8 4 0 0 88 12 22
2014 More than 20 years in current department or agency 45 34 17 4 0 0 0 79 4 20
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 3 to 10 years in current department or agency 14 22 28 0 15 14 7 45 19 11
2017 3 to 10 years in current department or agency 11 36 14 18 11 0 10 52 33 17
2014 3 to 10 years in current department or agency 47 28 13 12 0 0 0 75 12 14
2014 11 to 20 years in current department or agency 39 35 0 9 17 0 0 74 26 10

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 25 4 19 7 8 0 68 28 35
2018 3 to 10 years in current department or agency 7 16 24 31 22 0 0 22 53 37
2017 Less than 3 years in current department or agency 41 43 9 5 0 2 0 86 5 33
2017 3 to 10 years in current department or agency 10 46 19 7 15 2 2 58 23 46
2017 11 to 20 years in current department or agency 25 39 22 8 6 0 0 64 14 22
2017 More than 20 years in current department or agency 39 29 24 0 8 0 0 68 8 13
2014 Less than 3 years in current department or agency 36 60 0 4 0 0 0 96 4 21
2014 3 to 10 years in current department or agency 30 32 17 13 5 3 0 64 18 50
2014 11 to 20 years in current department or agency 4 42 18 28 8 0 0 46 36 22
2014 More than 20 years in current department or agency 30 31 25 4 10 0 0 61 14 21

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 43 10 13 11 2 0 65 24 35
2018 3 to 10 years in current department or agency 7 7 26 24 36 0 0 13 60 37
2018 11 to 20 years in current department or agency 13 42 16 14 8 5 0 59 24 25
2018 More than 20 years in current department or agency 8 39 30 0 23 0 0 47 23 10
2017 Less than 3 years in current department or agency 44 40 7 5 0 4 0 88 5 33
2017 3 to 10 years in current department or agency 10 43 15 17 11 2 2 55 29 45
2017 11 to 20 years in current department or agency 21 31 23 19 6 0 0 52 25 22
2017 More than 20 years in current department or agency 24 68 0 0 8 0 0 92 8 13
2014 Less than 3 years in current department or agency 42 43 15 0 0 0 0 85 0 21
2014 3 to 10 years in current department or agency 29 23 30 8 8 3 0 53 16 50
2014 11 to 20 years in current department or agency 10 48 4 34 4 0 0 58 38 22
2014 More than 20 years in current department or agency 29 23 25 4 16 4 0 53 20 21

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 31 8 27 17 6 0 44 47 35
2018 3 to 10 years in current department or agency 7 13 11 24 45 0 0 20 69 37
2018 11 to 20 years in current department or agency 10 19 32 14 20 5 0 31 36 25
2018 More than 20 years in current department or agency 8 31 38 0 23 0 0 39 23 10
2017 Less than 3 years in current department or agency 28 31 10 2 3 27 0 80 7 33
2017 3 to 10 years in current department or agency 10 34 25 13 13 2 2 46 28 46
2017 11 to 20 years in current department or agency 8 35 26 26 6 0 0 43 32 22
2017 More than 20 years in current department or agency 15 55 23 0 8 0 0 70 8 13
2014 Less than 3 years in current department or agency 36 43 12 4 0 4 0 82 5 21
2014 3 to 10 years in current department or agency 17 35 21 16 6 5 0 55 23 50
2014 11 to 20 years in current department or agency 12 36 26 18 8 0 0 48 26 22
2014 More than 20 years in current department or agency 23 22 32 8 16 0 0 45 24 21

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 29 19 19 21 4 0 39 42 35
2018 3 to 10 years in current department or agency 7 7 10 28 49 0 0 14 77 36
2018 11 to 20 years in current department or agency 10 21 21 33 14 0 0 32 47 25
2018 More than 20 years in current department or agency 8 31 46 0 15 0 0 39 15 10
2017 Less than 3 years in current department or agency 36 29 16 17 0 2 0 66 17 33
2017 3 to 10 years in current department or agency 8 39 11 19 15 5 4 51 37 46
2017 11 to 20 years in current department or agency 8 49 25 13 6 0 0 57 19 22
2017 More than 20 years in current department or agency 15 46 24 0 8 7 0 65 8 13
2014 Less than 3 years in current department or agency 19 39 25 13 4 0 0 58 17 21
2014 3 to 10 years in current department or agency 17 35 27 12 7 3 0 53 19 50
2014 11 to 20 years in current department or agency 16 33 26 18 8 0 0 48 26 22
2014 More than 20 years in current department or agency 17 42 24 8 10 0 0 58 18 21
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 33 20 9 13 0 0 58 22 35
2018 3 to 10 years in current department or agency 4 22 22 34 18 0 0 26 51 37
2018 11 to 20 years in current department or agency 16 40 21 11 11 0 0 56 22 25
2018 More than 20 years in current department or agency 8 32 45 0 15 0 0 40 15 10
2017 Less than 3 years in current department or agency 70 19 6 5 0 0 0 89 5 33
2017 3 to 10 years in current department or agency 31 43 8 13 2 2 0 76 16 46
2017 11 to 20 years in current department or agency 25 59 10 0 6 0 0 84 6 22
2017 More than 20 years in current department or agency 22 61 17 0 0 0 0 83 0 13
2014 Less than 3 years in current department or agency 40 43 17 0 0 0 0 83 0 21
2014 3 to 10 years in current department or agency 38 38 16 4 2 3 0 78 6 50
2014 11 to 20 years in current department or agency 30 59 4 4 4 0 0 88 8 22
2014 More than 20 years in current department or agency 42 27 24 4 0 4 0 72 4 21

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 47 11 13 4 2 0 72 17 35
2018 3 to 10 years in current department or agency 11 27 9 37 16 0 0 38 53 37
2017 Less than 3 years in current department or agency 59 30 7 0 0 4 0 93 0 33
2017 3 to 10 years in current department or agency 46 26 17 7 2 2 0 73 10 46
2017 11 to 20 years in current department or agency 34 36 15 11 0 4 0 73 12 22
2017 More than 20 years in current department or agency 60 30 10 0 0 0 0 90 0 13
2014 Less than 3 years in current department or agency 49 45 0 0 0 6 0 100 0 21
2014 3 to 10 years in current department or agency 47 32 14 3 2 3 0 81 5 50
2014 11 to 20 years in current department or agency 38 42 0 4 8 4 4 87 13 22
2014 More than 20 years in current department or agency 50 23 12 4 6 5 0 77 10 21

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 26 26 7 2 6 0 63 9 34
2018 3 to 10 years in current department or agency 9 22 31 13 22 2 0 32 36 37
2018 11 to 20 years in current department or agency 34 24 27 9 3 0 3 60 12 25
2018 More than 20 years in current department or agency 31 16 30 0 15 8 0 51 16 10

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 28 15 16 7 17 4 52 29 34
2018 3 to 10 years in current department or agency 4 9 7 29 33 11 7 16 75 37
2018 11 to 20 years in current department or agency 18 13 27 14 14 11 3 36 32 25
2018 More than 20 years in current department or agency 16 16 37 0 30 0 0 32 30 10
2017 Less than 3 years in current department or agency 37 16 14 6 5 17 5 68 13 32
2017 3 to 10 years in current department or agency 10 19 21 18 15 11 6 35 40 46
2017 11 to 20 years in current department or agency 25 24 19 19 4 4 4 54 26 22
2017 More than 20 years in current department or agency 39 29 10 0 8 7 7 79 9 13
2014 Less than 3 years in current department or agency 26 26 9 4 6 25 4 73 15 21
2014 3 to 10 years in current department or agency 23 27 14 13 15 4 4 55 30 50
2014 11 to 20 years in current department or agency 16 23 12 34 12 4 0 40 48 22
2014 More than 20 years in current department or agency 15 39 26 0 4 13 4 65 5 21

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 44 16 15 7 4 0 61 22 35
2018 3 to 10 years in current department or agency 4 24 33 20 13 5 0 30 35 37
2018 11 to 20 years in current department or agency 10 29 21 25 8 5 0 42 35 25
2018 More than 20 years in current department or agency 23 25 38 0 15 0 0 47 15 10
2017 Less than 3 years in current department or agency 34 35 10 2 5 12 2 81 8 33
2017 3 to 10 years in current department or agency 23 26 19 19 14 0 0 49 33 45
2017 11 to 20 years in current department or agency 30 37 23 4 6 0 0 67 10 22
2017 More than 20 years in current department or agency 46 36 18 0 0 0 0 82 0 13
2014 Less than 3 years in current department or agency 30 36 11 13 0 10 0 74 14 21
2014 3 to 10 years in current department or agency 31 29 17 14 5 3 0 62 20 50
2014 11 to 20 years in current department or agency 22 18 24 22 8 0 6 43 31 22
2014 More than 20 years in current department or agency 29 42 10 5 10 0 4 74 16 21

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 25 14 15 21 4 6 44 40 35
2018 3 to 10 years in current department or agency 7 9 14 18 47 2 4 16 69 37
2018 11 to 20 years in current department or agency 11 24 14 22 30 0 0 34 52 25
2018 More than 20 years in current department or agency 8 16 29 24 15 0 8 26 42 10
2017 Less than 3 years in current department or agency 13 7 21 29 10 2 19 25 49 33
2017 3 to 10 years in current department or agency 8 17 6 22 38 2 6 28 65 46
2017 11 to 20 years in current department or agency 8 26 18 27 18 0 4 35 47 22
2017 More than 20 years in current department or agency 32 8 32 7 7 0 15 46 17 13
2014 Less than 3 years in current department or agency 19 16 15 17 19 15 0 40 42 21
2014 3 to 10 years in current department or agency 13 11 13 28 27 4 4 25 60 50
2014 11 to 20 years in current department or agency 0 14 12 39 22 0 12 16 70 22
2014 More than 20 years in current department or agency 9 26 33 4 25 0 4 36 30 21

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 66 13 4 0 2 0 82 4 35
2018 3 to 10 years in current department or agency 9 38 24 16 13 0 0 47 29 37
2018 11 to 20 years in current department or agency 22 40 12 18 6 3 0 64 24 24
2018 More than 20 years in current department or agency 23 32 30 0 15 0 0 55 15 10
2017 Less than 3 years in current department or agency 37 43 10 5 2 2 0 82 7 33
2017 3 to 10 years in current department or agency 18 39 16 9 12 2 3 60 22 46
2017 11 to 20 years in current department or agency 35 39 15 11 0 0 0 74 11 22
2017 More than 20 years in current department or agency 38 54 7 0 0 0 0 93 0 13

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 40 11 0 0 2 0 89 0 35
2018 3 to 10 years in current department or agency 30 23 20 18 0 9 0 58 20 36
2018 11 to 20 years in current department or agency 37 43 14 0 0 6 0 85 0 25
2018 More than 20 years in current department or agency 25 53 8 0 15 0 0 77 15 10
2017 Less than 3 years in current department or agency 50 33 5 2 0 10 0 92 2 33
2017 3 to 10 years in current department or agency 32 24 29 12 4 0 0 55 16 46
2017 11 to 20 years in current department or agency 30 50 15 6 0 0 0 80 6 22
2017 More than 20 years in current department or agency 60 23 18 0 0 0 0 82 0 13
2014 Less than 3 years in current department or agency 66 20 10 0 0 4 0 89 0 21
2014 3 to 10 years in current department or agency 45 33 17 2 2 0 2 80 3 50
2014 11 to 20 years in current department or agency 43 45 12 0 0 0 0 88 0 22
2014 More than 20 years in current department or agency 40 33 17 0 0 4 6 81 0 21

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 32 15 6 0 2 0 79 6 35
2018 3 to 10 years in current department or agency 27 29 18 15 4 7 0 60 21 37
2018 11 to 20 years in current department or agency 43 35 11 6 0 5 0 82 6 25
2018 More than 20 years in current department or agency 16 53 8 8 15 0 0 70 23 10
2017 Less than 3 years in current department or agency 64 24 7 4 0 0 0 89 4 33
2017 3 to 10 years in current department or agency 31 46 12 9 2 0 0 77 11 46
2017 11 to 20 years in current department or agency 39 51 4 0 6 0 0 90 6 22
2017 More than 20 years in current department or agency 63 37 0 0 0 0 0 100 0 13
2014 Less than 3 years in current department or agency 55 39 0 0 0 6 0 100 0 21
2014 3 to 10 years in current department or agency 44 43 7 3 2 3 0 89 4 50
2014 11 to 20 years in current department or agency 42 47 8 4 0 0 0 88 4 22
2014 More than 20 years in current department or agency 44 32 17 0 0 8 0 82 0 21

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 39 7 5 2 0 0 86 7 34
2018 3 to 10 years in current department or agency 18 45 13 11 13 0 0 63 24 37
2018 11 to 20 years in current department or agency 37 32 22 6 3 0 0 69 8 25
2018 More than 20 years in current department or agency 39 24 23 0 15 0 0 63 15 10
2017 Less than 3 years in current department or agency 79 18 3 0 0 0 0 97 0 33
2017 3 to 10 years in current department or agency 43 34 14 8 2 0 0 76 10 46
2017 11 to 20 years in current department or agency 52 38 0 10 0 0 0 90 10 22
2017 More than 20 years in current department or agency 70 30 0 0 0 0 0 100 0 13
2014 Less than 3 years in current department or agency 72 28 0 0 0 0 0 100 0 21
2014 3 to 10 years in current department or agency 48 37 8 2 6 0 0 84 8 50
2014 11 to 20 years in current department or agency 56 36 4 0 4 0 0 92 4 22
2014 More than 20 years in current department or agency 50 29 21 0 0 0 0 79 0 21

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 25 21 9 4 0 0 66 13 35
2018 3 to 10 years in current department or agency 15 31 18 15 20 0 0 47 36 37
2018 11 to 20 years in current department or agency 40 22 27 6 3 0 3 64 9 25
2018 More than 20 years in current department or agency 30 39 8 0 23 0 0 70 23 10
2017 Less than 3 years in current department or agency 76 19 2 3 0 0 0 95 3 33
2017 3 to 10 years in current department or agency 35 36 12 11 4 2 0 73 15 46
2017 11 to 20 years in current department or agency 43 25 23 10 0 0 0 67 10 22
2017 More than 20 years in current department or agency 70 23 8 0 0 0 0 92 0 13
2014 Less than 3 years in current department or agency 42 28 19 11 0 0 0 71 11 21
2014 3 to 10 years in current department or agency 47 24 16 2 9 3 0 72 11 50
2014 11 to 20 years in current department or agency 36 52 8 0 4 0 0 88 4 22
2014 More than 20 years in current department or agency 32 36 21 4 6 0 0 69 10 21

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 29 17 7 4 0 0 72 11 35
2018 3 to 10 years in current department or agency 15 25 29 13 18 0 0 40 31 37
2018 11 to 20 years in current department or agency 29 30 27 8 3 3 0 61 12 25
2018 More than 20 years in current department or agency 16 54 8 0 23 0 0 70 23 10
2017 Less than 3 years in current department or agency 72 25 0 0 3 0 0 97 3 33
2017 3 to 10 years in current department or agency 32 31 22 11 4 0 0 62 15 45
2017 11 to 20 years in current department or agency 39 41 10 10 0 0 0 80 10 22
2017 More than 20 years in current department or agency 63 37 0 0 0 0 0 100 0 13
2014 Less than 3 years in current department or agency 47 37 10 6 0 0 0 83 6 21
2014 3 to 10 years in current department or agency 44 25 22 3 6 0 0 69 9 50
2014 11 to 20 years in current department or agency 30 58 8 0 4 0 0 88 4 22
2014 More than 20 years in current department or agency 39 34 18 4 6 0 0 73 10 21

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 23 24 4 11 0 0 61 15 35
2018 3 to 10 years in current department or agency 22 24 13 9 18 9 4 54 31 37
2018 11 to 20 years in current department or agency 35 33 11 16 6 0 0 68 22 25
2018 More than 20 years in current department or agency 62 8 8 0 23 0 0 70 23 10
2017 Less than 3 years in current department or agency 37 22 10 4 8 19 0 73 15 33
2017 3 to 10 years in current department or agency 31 35 8 18 5 0 3 68 23 46
2017 11 to 20 years in current department or agency 51 26 14 4 0 0 6 81 5 22
2017 More than 20 years in current department or agency 70 30 0 0 0 0 0 100 0 13
2014 Less than 3 years in current department or agency 38 28 13 11 0 10 0 74 12 21
2014 3 to 10 years in current department or agency 52 17 9 11 8 4 0 72 19 50
2014 11 to 20 years in current department or agency 38 36 8 8 4 0 6 79 13 22
2014 More than 20 years in current department or agency 52 23 8 8 0 4 6 83 8 21
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 37 24 34
2018 3 to 10 years in current department or agency 30 24 46 37
2018 11 to 20 years in current department or agency 19 51 30 25
2018 More than 20 years in current department or agency 16 54 29 10
2017 Less than 3 years in current department or agency 40 30 30 33
2017 3 to 10 years in current department or agency 36 18 46 46
2017 11 to 20 years in current department or agency 14 62 25 22
2017 More than 20 years in current department or agency 15 85 0 13
2014 Less than 3 years in current department or agency 13 39 48 21
2014 3 to 10 years in current department or agency 23 44 33 50
2014 11 to 20 years in current department or agency 16 48 36 22
2014 More than 20 years in current department or agency 25 63 12 21

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 5 45 15 29 0 14
2018 3 to 10 years in current department or agency 0 15 77 0 0 8 13
2017 Less than 3 years in current department or agency 0 17 9 7 67 0 12
2017 3 to 10 years in current department or agency 10 17 48 7 0 17 17
2014 3 to 10 years in current department or agency 8 8 66 0 9999 19 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 89 34
2018 3 to 10 years in current department or agency 40 60 37

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 45 14

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 61 14

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 39 14

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 50 14

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 34 14

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 56 14

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 44 14

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 61 13

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 62 13

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 56 13

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 68 13

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 24 2 11 5 37 2 70 26 34
2018 3 to 10 years in current department or agency 0 18 15 11 24 25 7 26 52 37
2018 11 to 20 years in current department or agency 8 27 8 25 11 3 19 44 46 25
2018 More than 20 years in current department or agency 8 46 8 0 23 16 0 64 27 10
2017 Less than 3 years in current department or agency 26 9 9 0 0 40 17 80 0 33
2017 3 to 10 years in current department or agency 12 8 26 15 6 22 11 30 32 46
2017 11 to 20 years in current department or agency 12 37 13 11 0 23 4 67 15 22
2017 More than 20 years in current department or agency 21 25 22 0 0 15 17 67 0 13
2014 Less than 3 years in current department or agency 9 22 0 11 4 25 30 67 33 21
2014 3 to 10 years in current department or agency 10 25 26 10 6 12 12 46 21 50
2014 11 to 20 years in current department or agency 6 31 8 22 0 30 4 55 33 22
2014 More than 20 years in current department or agency 16 17 21 12 0 16 18 50 18 20

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 28 13 11 2 20 0 67 17 34
2018 3 to 10 years in current department or agency 9 11 24 18 27 11 0 23 50 37
2018 11 to 20 years in current department or agency 18 32 17 8 14 11 0 57 25 25
2018 More than 20 years in current department or agency 47 8 23 8 15 0 0 55 23 10
2017 Less than 3 years in current department or agency 40 26 13 0 0 21 0 84 0 33
2017 3 to 10 years in current department or agency 24 19 26 17 4 6 2 48 24 46
2017 11 to 20 years in current department or agency 21 64 10 6 0 0 0 85 6 22
2017 More than 20 years in current department or agency 70 15 15 0 0 0 0 85 0 13
2014 Less than 3 years in current department or agency 40 26 0 4 0 25 4 94 6 21
2014 3 to 10 years in current department or agency 25 31 31 4 7 3 0 57 10 50
2014 11 to 20 years in current department or agency 16 36 24 10 0 14 0 61 11 22
2014 More than 20 years in current department or agency 31 25 29 4 0 11 0 63 5 20
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 22 11 5 0 41 5 71 8 34
2018 3 to 10 years in current department or agency 0 26 31 0 7 29 7 41 10 37
2018 11 to 20 years in current department or agency 15 19 25 5 8 14 14 47 18 25
2018 More than 20 years in current department or agency 8 24 37 0 15 16 0 39 17 10
2017 Less than 3 years in current department or agency 20 9 11 0 0 32 28 73 0 33
2017 3 to 10 years in current department or agency 10 11 38 5 8 13 15 29 18 46
2017 11 to 20 years in current department or agency 14 41 6 15 0 17 8 73 20 22
2017 More than 20 years in current department or agency 14 22 32 0 0 15 17 53 0 13
2014 Less than 3 years in current department or agency 13 19 11 0 0 45 13 75 0 21
2014 3 to 10 years in current department or agency 10 22 27 6 3 12 20 47 14 50
2014 11 to 20 years in current department or agency 10 26 18 0 4 38 4 62 7 22
2014 More than 20 years in current department or agency 15 22 21 0 4 28 10 60 6 21

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 28 22 0 0 15 2 73 0 34
2018 3 to 10 years in current department or agency 9 25 37 5 7 18 0 41 13 37
2017 Less than 3 years in current department or agency 48 27 14 0 0 4 8 84 0 33
2017 3 to 10 years in current department or agency 21 22 33 2 6 11 6 51 10 46
2017 11 to 20 years in current department or agency 39 37 10 15 0 0 0 76 15 22
2017 More than 20 years in current department or agency 39 46 15 0 0 0 0 85 0 13
2014 Less than 3 years in current department or agency 43 30 11 0 0 17 0 87 0 21
2014 3 to 10 years in current department or agency 26 35 21 8 2 6 2 67 10 50
2014 11 to 20 years in current department or agency 30 36 16 0 4 14 0 77 5 22
2014 More than 20 years in current department or agency 35 22 21 0 4 18 0 69 5 21
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 27 11 4 7 0 4 78 11 35
2018 3 to 10 years in current department or agency 38 31 16 9 7 0 0 69 15 37
2018 11 to 20 years in current department or agency 68 14 12 3 3 0 0 83 6 24
2018 More than 20 years in current department or agency 62 15 0 8 15 0 0 77 23 10
2017 Less than 3 years in current department or agency 47 17 18 6 12 0 0 64 18 33
2017 3 to 10 years in current department or agency 42 39 4 9 4 0 2 83 13 46
2017 11 to 20 years in current department or agency 52 10 23 10 6 0 0 62 15 22
2017 More than 20 years in current department or agency 76 17 0 0 0 0 7 100 0 13

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 27 29 8 0 0 0 62 8 35
2018 3 to 10 years in current department or agency 16 20 35 18 11 0 0 36 29 37
2018 11 to 20 years in current department or agency 26 24 30 14 6 0 0 50 20 25
2018 More than 20 years in current department or agency 32 23 8 15 8 15 0 64 26 10
2017 Less than 3 years in current department or agency 39 31 21 7 2 0 0 70 9 33
2017 3 to 10 years in current department or agency 11 14 28 33 11 0 2 26 46 46
2017 11 to 20 years in current department or agency 8 26 28 19 18 0 0 34 37 22
2017 More than 20 years in current department or agency 47 25 7 15 7 0 0 72 21 13

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 34 15 2 0 0 2 82 2 34
2018 3 to 10 years in current department or agency 13 22 29 27 9 0 0 36 36 37
2018 11 to 20 years in current department or agency 26 27 22 19 6 0 0 53 25 25
2018 More than 20 years in current department or agency 39 16 8 15 8 15 0 64 26 10
2017 Less than 3 years in current department or agency 44 26 17 2 8 0 2 72 10 33
2017 3 to 10 years in current department or agency 15 25 25 22 8 0 4 42 32 46
2017 11 to 20 years in current department or agency 14 37 10 16 22 0 0 52 38 21
2017 More than 20 years in current department or agency 49 15 7 29 0 0 0 64 29 13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 28 33 7 4 0 6 53 11 35
2018 3 to 10 years in current department or agency 18 22 26 13 21 0 0 40 34 37
2018 11 to 20 years in current department or agency 16 25 27 22 6 5 0 43 29 25
2018 More than 20 years in current department or agency 30 16 16 23 0 15 0 55 27 10
2017 Less than 3 years in current department or agency 37 32 23 8 0 0 0 69 8 33
2017 3 to 10 years in current department or agency 11 18 24 25 18 2 2 30 44 46
2017 11 to 20 years in current department or agency 0 30 24 23 23 0 0 30 47 22
2017 More than 20 years in current department or agency 24 23 29 24 0 0 0 47 24 13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 15 8 4 0 0 13 86 5 35
2018 3 to 10 years in current department or agency 33 27 16 9 15 0 0 60 24 37
2018 11 to 20 years in current department or agency 31 37 9 9 3 0 12 77 14 24
2018 More than 20 years in current department or agency 47 0 16 23 0 15 0 55 26 10
2017 Less than 3 years in current department or agency 63 20 12 0 0 0 4 88 0 33
2017 3 to 10 years in current department or agency 32 15 21 11 14 0 7 51 26 46
2017 11 to 20 years in current department or agency 30 13 17 16 24 0 0 43 40 21
2017 More than 20 years in current department or agency 64 15 7 7 7 0 0 79 14 13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 27 19 14 2 0 2 64 17 35
2018 3 to 10 years in current department or agency 18 20 27 18 18 0 0 38 36 37
2018 11 to 20 years in current department or agency 48 12 12 14 9 0 6 63 25 24
2018 More than 20 years in current department or agency 39 8 31 8 15 0 0 47 23 10
2017 Less than 3 years in current department or agency 40 36 14 8 0 0 2 78 8 33
2017 3 to 10 years in current department or agency 24 23 21 18 15 0 0 47 32 44
2017 11 to 20 years in current department or agency 18 37 10 18 18 0 0 55 36 22
2017 More than 20 years in current department or agency 86 0 8 0 7 0 0 86 7 13

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 34 9 8 0 0 6 82 9 35
2018 3 to 10 years in current department or agency 16 20 33 13 18 0 0 36 31 37
2018 11 to 20 years in current department or agency 21 27 32 14 0 0 5 52 15 25
2018 More than 20 years in current department or agency 16 53 8 0 23 0 0 69 23 10
2017 Less than 3 years in current department or agency 49 26 13 5 0 2 5 81 5 33
2017 3 to 10 years in current department or agency 26 31 14 21 6 0 2 58 28 44
2017 11 to 20 years in current department or agency 31 27 25 9 4 4 0 60 14 22
2017 More than 20 years in current department or agency 71 21 7 0 0 0 0 93 0 13

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 32 17 7 6 0 8 68 14 35
2018 3 to 10 years in current department or agency 11 11 33 24 20 0 0 22 45 37
2018 11 to 20 years in current department or agency 23 25 16 25 6 0 5 51 32 25
2018 More than 20 years in current department or agency 24 15 24 15 23 0 0 39 37 10
2017 Less than 3 years in current department or agency 54 24 12 0 0 2 8 87 0 33
2017 3 to 10 years in current department or agency 19 28 33 2 15 0 2 48 18 44
2017 11 to 20 years in current department or agency 22 18 18 39 4 0 0 40 43 22
2017 More than 20 years in current department or agency 22 35 15 29 0 0 0 56 29 13

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 31 17 7 6 0 4 69 13 35
2018 3 to 10 years in current department or agency 7 30 20 14 30 0 0 36 43 36
2018 11 to 20 years in current department or agency 29 14 22 27 3 0 5 46 32 25
2018 More than 20 years in current department or agency 31 24 8 15 23 0 0 55 37 10
2017 Less than 3 years in current department or agency 52 26 6 0 5 0 10 87 6 33
2017 3 to 10 years in current department or agency 38 20 14 15 8 0 4 61 24 44
2017 11 to 20 years in current department or agency 35 9 29 19 4 4 0 46 24 22
2017 More than 20 years in current department or agency 46 24 15 7 8 0 0 70 15 13

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 27 11 6 0 0 2 83 6 35
2018 3 to 10 years in current department or agency 49 29 13 7 2 0 0 78 9 37
2018 11 to 20 years in current department or agency 50 27 14 3 0 0 5 82 3 25
2018 More than 20 years in current department or agency 38 17 23 0 8 15 0 64 9 10
2017 Less than 3 years in current department or agency 65 16 11 0 0 0 7 88 0 33
2017 3 to 10 years in current department or agency 41 24 24 4 7 0 0 65 11 44
2017 11 to 20 years in current department or agency 31 47 12 6 4 0 0 78 10 22
2017 More than 20 years in current department or agency 64 22 0 14 0 0 0 86 14 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 66 15 9 4 7 0 0 81 11 35
2018 3 to 10 years in current department or agency 47 35 11 7 0 0 0 82 7 37
2018 11 to 20 years in current department or agency 54 20 6 6 6 0 9 81 13 24
2018 More than 20 years in current department or agency 38 23 8 8 23 0 0 61 31 10
2017 Less than 3 years in current department or agency 78 8 4 2 5 0 2 89 7 33
2017 3 to 10 years in current department or agency 50 21 23 6 0 0 0 72 6 46
2017 11 to 20 years in current department or agency 43 29 14 14 0 0 0 72 14 22
2017 More than 20 years in current department or agency 78 15 0 7 0 0 0 93 7 13

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 77 11 4 0 2 0 6 93 2 35
2018 3 to 10 years in current department or agency 63 16 8 2 4 0 7 84 7 37
2018 11 to 20 years in current department or agency 65 13 11 0 0 0 11 88 0 25
2018 More than 20 years in current department or agency 54 8 15 0 23 0 0 63 23 10

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 83 2 7 0 4 0 4 89 5 35
2018 3 to 10 years in current department or agency 47 20 13 2 18 0 0 66 20 37
2018 11 to 20 years in current department or agency 57 6 20 6 6 0 6 67 12 24
2018 More than 20 years in current department or agency 77 0 0 8 15 0 0 77 23 10
2017 Less than 3 years in current department or agency 88 4 3 0 0 0 4 97 0 33
2017 3 to 10 years in current department or agency 62 18 7 4 6 0 2 82 11 46
2017 11 to 20 years in current department or agency 71 15 6 4 4 0 0 86 8 22
2017 More than 20 years in current department or agency 85 8 7 0 0 0 0 93 0 13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 68 21 6 4 0 0 0 89 4 35
2018 3 to 10 years in current department or agency 47 29 13 7 4 0 0 76 11 37
2018 11 to 20 years in current department or agency 52 25 11 5 0 0 8 83 6 25
2018 More than 20 years in current department or agency 46 31 8 0 15 0 0 77 15 10
2017 Less than 3 years in current department or agency 77 12 4 2 3 0 2 91 5 33
2017 3 to 10 years in current department or agency 48 40 2 4 4 0 2 90 8 45
2017 11 to 20 years in current department or agency 48 46 0 6 0 0 0 94 6 22
2017 More than 20 years in current department or agency 69 31 0 0 0 0 0 100 0 13

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 27 8 2 2 0 0 88 4 35
2018 3 to 10 years in current department or agency 27 20 13 15 24 0 0 47 40 37
2018 11 to 20 years in current department or agency 45 17 16 14 0 0 8 67 15 25
2018 More than 20 years in current department or agency 55 23 0 0 23 0 0 77 23 10
2017 Less than 3 years in current department or agency 77 13 6 3 0 0 2 91 3 33
2017 3 to 10 years in current department or agency 35 29 5 23 6 0 2 66 30 46
2017 11 to 20 years in current department or agency 43 38 10 10 0 0 0 81 10 22
2017 More than 20 years in current department or agency 82 10 0 8 0 0 0 92 8 13

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 68 8 2 2 0 0 19 95 3 35
2018 3 to 10 years in current department or agency 49 18 2 0 0 0 31 97 0 37
2018 11 to 20 years in current department or agency 59 16 0 0 0 0 25 100 0 25
2018 More than 20 years in current department or agency 84 8 0 0 0 0 8 100 0 10
2017 Less than 3 years in current department or agency 64 7 2 2 0 0 25 95 3 33
2017 3 to 10 years in current department or agency 59 12 6 0 2 0 22 90 2 46
2017 11 to 20 years in current department or agency 61 31 0 0 0 0 8 100 0 22
2017 More than 20 years in current department or agency 83 7 0 0 0 0 10 100 0 13

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 75 21 4 0 0 0 0 96 0 35
2018 3 to 10 years in current department or agency 47 37 9 2 0 4 0 88 2 37
2018 11 to 20 years in current department or agency 67 22 3 0 0 3 5 97 0 25
2018 More than 20 years in current department or agency 92 0 0 0 0 0 8 100 0 10
2017 Less than 3 years in current department or agency 74 12 10 0 0 0 4 90 0 33
2017 3 to 10 years in current department or agency 53 36 6 2 0 0 2 91 2 46
2017 11 to 20 years in current department or agency 65 23 13 0 0 0 0 87 0 22
2017 More than 20 years in current department or agency 76 24 0 0 0 0 0 100 0 13

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 12 6 9 0 0 8 84 9 35
2018 3 to 10 years in current department or agency 74 9 4 2 7 0 5 86 9 37
2018 11 to 20 years in current department or agency 70 3 11 0 0 0 16 87 0 25
2018 More than 20 years in current department or agency 85 0 0 0 0 15 0 100 0 10
2017 Less than 3 years in current department or agency 71 9 8 7 0 0 4 84 7 33
2017 3 to 10 years in current department or agency 73 13 2 5 2 0 5 91 7 46
2017 11 to 20 years in current department or agency 92 4 4 0 0 0 0 96 0 22
2017 More than 20 years in current department or agency 100 0 0 0 0 0 0 100 0 13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 35 13 4 0 0 0 83 4 35
2018 3 to 10 years in current department or agency 36 31 24 0 8 0 0 67 8 37
2018 11 to 20 years in current department or agency 49 17 21 5 3 0 5 69 9 25
2018 More than 20 years in current department or agency 69 16 0 0 0 15 0 100 0 10
2017 Less than 3 years in current department or agency 51 27 13 5 0 0 4 81 5 33
2017 3 to 10 years in current department or agency 45 34 11 5 4 0 2 80 9 46
2017 11 to 20 years in current department or agency 49 19 22 6 4 0 0 69 10 22
2017 More than 20 years in current department or agency 85 7 8 0 0 0 0 92 0 13

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 42 23 8 2 0 0 67 11 35
2018 3 to 10 years in current department or agency 9 16 53 14 9 0 0 25 22 37
2018 11 to 20 years in current department or agency 13 32 33 19 3 0 0 45 22 25
2018 More than 20 years in current department or agency 31 32 15 15 8 0 0 63 23 10
2017 Less than 3 years in current department or agency 31 31 33 5 0 0 0 62 5 33
2017 3 to 10 years in current department or agency 8 12 50 17 11 0 0 21 29 46
2017 11 to 20 years in current department or agency 12 22 40 22 4 0 0 34 26 22
2017 More than 20 years in current department or agency 24 40 15 22 0 0 0 64 22 13

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 17 26 28 27 0 0 55 19 34
2018 3 to 10 years in current department or agency 23 16 43 16 2 0 0 18 39 36
2018 11 to 20 years in current department or agency 6 19 41 21 13 0 0 34 25 25
2018 More than 20 years in current department or agency 8 15 39 23 16 0 0 39 23 10
2017 Less than 3 years in current department or agency 5 0 36 27 32 0 0 59 5 33
2017 3 to 10 years in current department or agency 7 33 46 4 10 0 0 14 40 46
2017 11 to 20 years in current department or agency 8 19 33 22 19 0 0 40 27 22
2017 More than 20 years in current department or agency 0 15 21 49 15 0 0 64 15 13

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 52 17 11 8 0 0 64 19 35
2018 3 to 10 years in current department or agency 7 30 27 23 13 0 0 37 36 36
2018 11 to 20 years in current department or agency 23 38 25 5 6 3 0 63 11 25
2018 More than 20 years in current department or agency 39 24 23 0 15 0 0 63 15 10
2017 Less than 3 years in current department or agency 32 20 24 13 6 0 6 55 20 33
2017 3 to 10 years in current department or agency 29 37 12 15 8 0 0 66 23 46
2017 11 to 20 years in current department or agency 30 49 15 6 0 0 0 79 6 22
2017 More than 20 years in current department or agency 46 32 15 0 0 8 0 84 0 13

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 36 12 17 7 2 0 64 24 35
2018 3 to 10 years in current department or agency 7 16 18 27 32 0 0 23 59 36
2018 11 to 20 years in current department or agency 3 34 24 22 11 5 0 39 35 25
2018 More than 20 years in current department or agency 24 24 29 0 23 0 0 48 23 10
2017 Less than 3 years in current department or agency 43 35 11 10 0 0 0 78 10 33
2017 3 to 10 years in current department or agency 10 32 28 20 10 0 0 42 31 46
2017 11 to 20 years in current department or agency 19 38 19 14 10 0 0 57 24 21
2017 More than 20 years in current department or agency 24 61 15 0 0 0 0 85 0 13
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 27 13 7 4 4 2 46 54 35
2018 3 to 10 years in current department or agency 54 26 11 9 0 0 0 54 46 37
2018 11 to 20 years in current department or agency 67 22 0 0 3 3 5 73 27 25
2018 More than 20 years in current department or agency 69 8 0 0 8 15 0 80 20 10
2017 Less than 3 years in current department or agency 53 11 18 4 12 0 3 54 46 33
2017 3 to 10 years in current department or agency 65 24 5 4 2 0 0 65 35 46
2017 11 to 20 years in current department or agency 53 26 4 6 6 5 0 55 45 21
2017 More than 20 years in current department or agency 69 22 10 0 0 0 0 69 31 13

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 20
2018 3 to 10 years in current department or agency 19 15
2017 Less than 3 years in current department or agency 35 16
2017 3 to 10 years in current department or agency 7 15

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 20
2018 3 to 10 years in current department or agency 15 15
2017 Less than 3 years in current department or agency 40 16
2017 3 to 10 years in current department or agency 14 15

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 20
2018 3 to 10 years in current department or agency 14 15
2017 Less than 3 years in current department or agency 22 16
2017 3 to 10 years in current department or agency 20 15

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 20
2018 3 to 10 years in current department or agency 48 15
2017 Less than 3 years in current department or agency 51 16
2017 3 to 10 years in current department or agency 69 15

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 20
2018 3 to 10 years in current department or agency 5 15
2017 Less than 3 years in current department or agency 5 16
2017 3 to 10 years in current department or agency 13 15

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 20
2018 3 to 10 years in current department or agency 19 15

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 20
2018 3 to 10 years in current department or agency 20 15
2017 Less than 3 years in current department or agency 19 16
2017 3 to 10 years in current department or agency 18 15

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 51 15 5 0 15 18
2018 3 to 10 years in current department or agency 23 43 15 10 0 9 15
2017 Less than 3 years in current department or agency 5 79 6 10 0 0 15
2017 3 to 10 years in current department or agency 11 76 12 0 0 0 16

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 46 20
2018 3 to 10 years in current department or agency 62 38 15

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 25 0 9 9 4 9 80 20 20
2018 3 to 10 years in current department or agency 43 10 42 5 0 0 0 53 5 15
2017 Less than 3 years in current department or agency 58 20 0 12 0 0 9 86 14 16
2017 3 to 10 years in current department or agency 38 44 13 0 0 5 0 87 0 16

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 17 0 20 26 9 13 42 58 20
2018 3 to 10 years in current department or agency 19 9 5 10 5 9 43 59 31 15
2017 Less than 3 years in current department or agency 5 12 4 12 31 0 35 27 67 16
2017 3 to 10 years in current department or agency 0 12 21 6 18 11 32 21 43 16

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 13 13 2 5 0 17 76 8 34
2018 3 to 10 years in current department or agency 40 9 20 14 9 4 4 53 25 37
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