2018 Public Service Employee Survey Results for Public Health Agency of Canada by Question 91. Have you ever served in the Canadian military?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 28 25 19 12 17 0 0 53 29 25
2018 Has not served in the Canadian military 29 42 10 14 4 0 1 72 19 1152
2017 Has served in the Canadian military 26 42 9 14 10 0 0 68 24 33
2017 Has not served in the Canadian military 33 40 10 12 5 0 0 73 17 1268

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 40 25 15 11 4 5 0 69 16 25
2018 Has not served in the Canadian military 41 38 9 8 4 0 0 79 12 1145
2017 Has served in the Canadian military 52 31 8 4 6 0 0 83 9 33
2017 Has not served in the Canadian military 43 37 6 9 3 0 0 81 13 1266

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 42 34 4 12 8 0 0 77 19 24
2018 Has not served in the Canadian military 45 39 6 7 3 0 0 84 10 1135
2017 Has served in the Canadian military 60 27 8 0 6 0 0 87 6 33
2017 Has not served in the Canadian military 50 34 4 9 3 0 0 84 12 1267

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 27 9 17 15 0 0 58 32 25
2018 Has not served in the Canadian military 46 33 9 8 4 0 0 79 12 1142
2017 Has served in the Canadian military 49 25 10 3 14 0 0 73 17 33
2017 Has not served in the Canadian military 46 33 8 9 5 0 0 79 14 1267

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 43 15 11 9 0 0 66 20 25
2018 Has not served in the Canadian military 32 42 12 9 5 0 0 74 14 1145
2017 Has served in the Canadian military 48 31 3 12 6 0 0 79 18 33
2017 Has not served in the Canadian military 34 44 8 9 5 0 0 78 14 1269

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 36 8 13 27 0 0 52 40 25
2018 Has not served in the Canadian military 29 32 17 13 9 0 0 61 22 1149
2017 Has served in the Canadian military 34 37 5 6 18 0 0 71 23 33
2017 Has not served in the Canadian military 27 37 13 13 10 0 0 65 22 1268

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 28 31 11 27 4 0 0 59 31 25
2018 Has not served in the Canadian military 30 42 11 12 6 0 0 72 17 1147
2017 Has served in the Canadian military 39 38 10 5 8 0 0 77 13 33
2017 Has not served in the Canadian military 33 39 9 12 6 0 0 72 19 1267

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 35 49 11 4 0 0 0 85 4 25
2018 Has not served in the Canadian military 41 41 9 6 2 0 0 82 8 1152
2017 Has served in the Canadian military 42 46 7 0 5 0 0 88 5 33
2017 Has not served in the Canadian military 40 38 10 7 4 1 0 79 11 1267

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 27 21 17 11 24 0 0 48 35 25
2018 Has not served in the Canadian military 32 36 12 12 8 0 0 68 20 1150
2017 Has served in the Canadian military 37 39 0 13 11 0 0 76 24 33
2017 Has not served in the Canadian military 29 38 12 12 9 0 0 67 21 1268

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 47 31 15 8 0 0 0 78 8 25
2018 Has not served in the Canadian military 48 36 10 4 2 0 0 84 6 1141
2017 Has served in the Canadian military 49 39 9 0 3 0 0 88 3 33
2017 Has not served in the Canadian military 51 36 8 4 2 0 0 87 6 1269

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 25 24 12 8 0 0 55 20 25
2018 Has not served in the Canadian military 30 39 11 13 7 0 0 69 20 1145
2017 Has served in the Canadian military 26 51 9 5 9 0 0 77 14 33
2017 Has not served in the Canadian military 31 40 10 13 6 0 0 71 19 1267

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 26 34 4 12 0 0 50 16 24
2018 Has not served in the Canadian military 38 33 13 10 6 0 0 71 16 1143
2017 Has served in the Canadian military 32 35 11 5 17 0 0 67 22 33
2017 Has not served in the Canadian military 35 35 11 12 6 0 0 70 18 1269

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 35 27 4 11 0 0 58 15 25
2018 Has not served in the Canadian military 30 38 14 11 6 0 1 69 17 1147
2017 Has served in the Canadian military 33 32 5 16 11 0 3 67 28 32
2017 Has not served in the Canadian military 33 38 12 11 5 0 1 72 16 1269

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 28 32 28 7 5 0 0 60 12 25
2018 Has not served in the Canadian military 37 39 12 9 3 0 0 76 12 1150
2017 Has served in the Canadian military 46 46 0 3 6 0 0 92 8 33
2017 Has not served in the Canadian military 40 39 11 7 3 0 0 78 11 1265

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 21 40 20 15 4 0 0 61 19 25
2018 Has not served in the Canadian military 35 33 16 10 5 0 0 69 15 1150
2017 Has served in the Canadian military 48 15 21 9 3 0 4 66 12 33
2017 Has not served in the Canadian military 34 37 16 7 4 0 1 72 12 1268

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 8 17 51 20 4 0 0 24 25 25
2018 Has not served in the Canadian military 9 22 41 19 8 0 1 27 31 1144
2017 Has served in the Canadian military 16 14 42 10 15 0 3 26 31 33
2017 Has not served in the Canadian military 11 25 37 18 7 1 2 25 37 1265

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 8 19 28 27 18 0 0 45 27 24
2018 Has not served in the Canadian military 10 19 29 26 14 1 1 41 29 1141
2017 Has served in the Canadian military 8 18 32 24 15 0 3 40 27 33
2017 Has not served in the Canadian military 12 20 29 23 14 2 2 38 32 1259

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 40 22 26 7 0 0 4 7 65 25
2018 Has not served in the Canadian military 23 26 30 13 5 1 1 19 51 1139
2017 Has served in the Canadian military 16 37 26 9 9 0 3 18 55 33
2017 Has not served in the Canadian military 24 26 30 11 6 1 2 17 52 1263

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 11 16 49 21 4 0 0 24 27 25
2018 Has not served in the Canadian military 9 18 32 27 13 0 1 40 27 1139
2017 Has served in the Canadian military 8 15 34 22 18 0 3 41 24 33
2017 Has not served in the Canadian military 10 18 33 25 12 1 2 37 29 1258

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 21 8 42 20 9 0 0 29 29 25
2018 Has not served in the Canadian military 19 23 27 17 11 1 2 29 43 1144
2017 Has served in the Canadian military 20 16 22 23 16 0 3 40 37 33
2017 Has not served in the Canadian military 20 24 26 15 11 1 2 27 47 1261

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 9 15 36 29 12 0 0 41 24 25
2018 Has not served in the Canadian military 13 20 26 21 15 2 3 37 35 1137
2017 Has served in the Canadian military 0 32 28 8 23 6 3 35 35 33
2017 Has not served in the Canadian military 13 19 27 23 13 2 3 38 33 1263

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 33 19 32 13 4 0 0 17 52 25
2018 Has not served in the Canadian military 20 29 29 13 6 1 1 20 50 1141
2017 Has served in the Canadian military 21 27 29 8 12 0 3 21 49 33
2017 Has not served in the Canadian military 19 27 30 12 7 2 3 20 48 1263
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 21 22 11 18 0 4 46 31 25
2018 Has not served in the Canadian military 23 30 17 11 9 6 4 59 22 1152
2017 Has served in the Canadian military 24 16 25 9 21 3 3 42 32 32
2017 Has not served in the Canadian military 27 31 12 12 9 4 5 63 23 1269

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 32 25 7 16 17 0 3 59 34 25
2018 Has not served in the Canadian military 39 31 9 10 9 1 0 71 20 1150
2017 Has served in the Canadian military 35 32 12 12 9 0 0 67 21 32
2017 Has not served in the Canadian military 43 30 7 11 9 0 0 73 19 1268

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 12 21 14 25 17 12 0 37 47 25
2018 Has not served in the Canadian military 13 20 18 16 14 15 5 42 36 1146
2017 Has served in the Canadian military 18 11 16 17 21 14 3 36 45 33
2017 Has not served in the Canadian military 13 20 16 19 13 16 3 41 39 1269

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 47 35 9 0 9 0 0 82 9 25
2018 Has not served in the Canadian military 48 35 6 7 4 0 0 83 11 1149
2017 Has served in the Canadian military 43 25 15 14 3 0 0 68 17 33
2017 Has not served in the Canadian military 47 34 7 7 4 0 0 82 11 1267

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 40 28 28 0 4 0 0 68 4 25
2018 Has not served in the Canadian military 41 39 9 6 4 1 0 81 10 1152
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 36 8 13 24 0 0 56 36 25
2018 Has not served in the Canadian military 43 32 11 8 6 0 0 75 14 1138
2017 Has served in the Canadian military 43 24 6 14 11 3 0 69 25 33
2017 Has not served in the Canadian military 41 36 8 9 6 1 0 77 14 1268

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 34 25 15 7 18 0 0 59 25 25
2018 Has not served in the Canadian military 50 28 10 6 5 1 0 79 11 1138
2017 Has served in the Canadian military 42 24 6 14 11 3 0 68 26 33
2017 Has not served in the Canadian military 48 30 9 8 4 1 0 79 12 1269

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 28 24 7 18 0 0 51 25 25
2018 Has not served in the Canadian military 46 31 8 9 5 0 0 78 14 1136
2017 Has served in the Canadian military 34 28 9 14 15 0 0 62 29 33
2017 Has not served in the Canadian military 44 32 9 9 6 0 0 76 15 1266

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 39 20 20 4 16 0 0 60 20 25
2018 Has not served in the Canadian military 58 24 8 4 5 1 0 83 9 1137
2017 Has served in the Canadian military 57 20 5 3 11 3 0 80 15 33
2017 Has not served in the Canadian military 61 22 9 4 4 1 0 83 8 1267

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 25 15 4 25 0 0 56 29 25
2018 Has not served in the Canadian military 50 27 10 7 6 0 0 77 13 1141
2017 Has served in the Canadian military 48 24 10 6 11 0 0 72 17 33
2017 Has not served in the Canadian military 52 26 8 7 6 0 0 78 13 1268
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 52 14 0 14 0 0 71 14 13
2018 Has not served in the Canadian military 25 32 17 11 4 3 8 64 17 312
2017 Has served in the Canadian military 43 18 0 7 14 0 18 74 26 11
2017 Has not served in the Canadian military 25 35 15 10 5 3 8 67 16 354

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 36 16 4 16 4 0 62 21 25
2018 Has not served in the Canadian military 28 32 17 10 8 5 0 63 19 1148
2017 Has served in the Canadian military 22 22 23 3 21 9 0 48 26 31
2017 Has not served in the Canadian military 25 34 15 11 7 7 0 64 19 1266

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 36 16 4 15 9 0 61 21 25
2018 Has not served in the Canadian military 25 32 16 14 10 2 0 59 25 1145
2017 Has served in the Canadian military 24 22 11 22 20 0 0 46 43 33
2017 Has not served in the Canadian military 22 35 16 14 10 2 0 59 25 1268

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 8 23 21 15 17 0 29 43 25
2018 Has not served in the Canadian military 17 30 18 19 11 4 1 49 32 1143
2017 Has served in the Canadian military 15 24 18 18 19 6 0 41 40 33
2017 Has not served in the Canadian military 17 31 18 17 12 5 0 50 31 1267

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 9 24 24 11 19 13 0 38 35 25
2018 Has not served in the Canadian military 15 31 16 19 15 2 1 48 36 1148
2017 Has served in the Canadian military 13 28 15 18 23 3 0 43 42 33
2017 Has not served in the Canadian military 14 30 17 22 15 3 0 45 37 1267
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 21 28 19 4 5 0 46 25 25
2018 Has not served in the Canadian military 24 44 16 11 4 1 0 68 16 1148
2017 Has served in the Canadian military 15 31 23 31 0 0 0 45 31 33
2017 Has not served in the Canadian military 24 39 17 12 6 2 0 64 18 1268

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 32 21 9 8 0 0 62 17 25
2018 Has not served in the Canadian military 29 39 14 10 4 3 1 71 15 1143
2017 Has served in the Canadian military 34 36 11 3 8 9 0 76 12 33
2017 Has not served in the Canadian military 37 36 12 8 4 2 1 75 13 1264

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 16 37 4 7 4 0 49 12 25
2018 Has not served in the Canadian military 29 39 17 8 5 1 0 69 13 1143

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 11 12 16 16 32 13 0 27 55 25
2018 Has not served in the Canadian military 14 21 19 18 15 9 3 40 38 1146
2017 Has served in the Canadian military 21 13 20 9 32 5 0 36 44 32
2017 Has not served in the Canadian military 16 21 17 15 19 8 3 42 39 1267

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 14 22 15 21 4 0 39 37 25
2018 Has not served in the Canadian military 18 32 17 17 14 2 0 51 32 1147
2017 Has served in the Canadian military 15 23 22 25 10 5 0 40 38 33
2017 Has not served in the Canadian military 22 31 15 18 12 2 0 54 31 1269

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 8 19 7 32 29 0 5 28 64 25
2018 Has not served in the Canadian military 16 21 15 20 24 3 2 39 46 1142
2017 Has served in the Canadian military 15 19 12 16 30 3 7 37 50 33
2017 Has not served in the Canadian military 16 22 14 21 25 2 2 39 47 1263

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 33 24 4 17 0 0 56 20 25
2018 Has not served in the Canadian military 21 36 24 9 7 3 0 59 17 1145
2017 Has served in the Canadian military 18 24 26 13 17 3 0 42 31 33
2017 Has not served in the Canadian military 19 37 20 14 7 3 0 58 21 1267

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 27 33 15 11 5 9 0 66 18 25
2018 Has not served in the Canadian military 41 34 14 5 2 4 0 78 8 1145
2017 Has served in the Canadian military 35 14 31 3 7 9 0 54 12 33
2017 Has not served in the Canadian military 40 35 13 5 3 3 0 78 8 1265

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 28 36 15 0 17 5 0 67 17 25
2018 Has not served in the Canadian military 40 39 11 7 3 1 0 79 10 1148
2017 Has served in the Canadian military 35 37 15 8 5 0 0 71 14 33
2017 Has not served in the Canadian military 37 42 11 6 3 1 0 80 9 1267

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 38 11 4 16 0 0 69 20 25
2018 Has not served in the Canadian military 44 37 10 6 3 0 0 81 9 1143
2017 Has served in the Canadian military 32 38 10 6 15 0 0 70 20 33
2017 Has not served in the Canadian military 43 37 11 5 4 0 0 80 9 1269

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 27 28 29 7 9 0 0 55 17 25
2018 Has not served in the Canadian military 33 33 16 10 7 0 0 66 17 1148
2017 Has served in the Canadian military 26 39 13 10 12 0 0 65 22 33
2017 Has not served in the Canadian military 33 32 18 11 6 1 0 65 18 1267

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 21 35 8 13 0 0 44 21 24
2018 Has not served in the Canadian military 31 36 15 12 6 0 0 67 18 1145
2017 Has served in the Canadian military 23 41 14 10 12 0 0 64 22 33
2017 Has not served in the Canadian military 32 33 17 12 6 0 0 66 18 1269

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 24 15 14 25 0 0 47 39 25
2018 Has not served in the Canadian military 30 25 18 13 10 3 1 57 24 1147
2017 Has served in the Canadian military 26 20 23 21 8 3 0 47 30 33
2017 Has not served in the Canadian military 29 25 19 14 9 4 0 57 24 1268
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Has served in the Canadian military 25 24 51 25
2018 Has not served in the Canadian military 32 33 35 1148
2017 Has served in the Canadian military 21 28 51 33
2017 Has not served in the Canadian military 34 32 34 1268
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 5 31 4 16 21 4 32 26 25
2018 Has not served in the Canadian military 13 16 20 10 7 28 7 44 25 1146
2017 Has served in the Canadian military 18 10 18 13 8 25 7 41 32 33
2017 Has not served in the Canadian military 15 16 17 10 9 25 8 46 28 1270

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 28 16 23 17 9 4 4 47 27 25
2018 Has not served in the Canadian military 27 33 18 8 5 8 0 66 14 1146
2017 Has served in the Canadian military 27 33 14 11 8 3 5 65 20 33
2017 Has not served in the Canadian military 28 31 18 7 7 8 1 64 16 1267
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 4 26 12 12 21 4 32 33 25
2018 Has not served in the Canadian military 14 17 21 4 3 34 6 53 12 1145
2017 Has served in the Canadian military 18 7 22 6 5 31 11 43 19 33
2017 Has not served in the Canadian military 16 13 19 4 3 36 9 53 13 1269

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 28 15 23 12 9 13 0 50 24 25
2018 Has not served in the Canadian military 29 32 18 5 3 13 1 70 9 1146
2017 Has served in the Canadian military 27 26 23 3 5 11 5 62 10 33
2017 Has not served in the Canadian military 32 31 16 4 3 13 1 73 8 1268
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 17 23 5 32 0 0 40 37 25
2018 Has not served in the Canadian military 15 25 25 15 18 0 1 41 34 1149
2017 Has served in the Canadian military 29 15 16 20 20 0 0 44 40 33
2017 Has not served in the Canadian military 18 24 20 15 20 0 2 44 35 1268

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 15 18 32 21 15 0 0 33 35 25
2018 Has not served in the Canadian military 16 26 30 17 11 0 0 42 28 1151
2017 Has served in the Canadian military 38 22 23 6 8 0 3 61 15 33
2017 Has not served in the Canadian military 18 30 24 15 12 0 1 48 27 1267

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 33 16 24 7 0 0 52 32 25
2018 Has not served in the Canadian military 24 31 25 13 7 0 1 55 20 1142
2017 Has served in the Canadian military 34 37 17 6 3 0 3 73 9 33
2017 Has not served in the Canadian military 24 29 23 14 8 0 1 54 22 1266

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 16 32 4 29 0 0 36 33 25
2018 Has not served in the Canadian military 18 24 24 18 14 1 2 43 33 1145
2017 Has served in the Canadian military 26 26 20 5 20 0 3 53 26 32
2017 Has not served in the Canadian military 18 24 24 18 15 0 1 42 33 1269

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 51 19 13 13 4 0 0 71 17 25
2018 Has not served in the Canadian military 43 26 14 7 5 0 5 73 12 1141
2017 Has served in the Canadian military 51 33 5 3 5 0 3 86 9 33
2017 Has not served in the Canadian military 41 27 14 6 6 1 5 72 13 1266

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 19 30 15 16 0 0 38 32 25
2018 Has not served in the Canadian military 26 28 23 12 9 0 1 55 21 1144
2017 Has served in the Canadian military 35 33 6 18 8 0 0 68 26 33
2017 Has not served in the Canadian military 25 30 23 13 8 0 1 55 21 1262

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 28 24 16 9 0 0 51 25 25
2018 Has not served in the Canadian military 21 34 25 11 7 1 1 56 19 1144
2017 Has served in the Canadian military 33 20 31 3 14 0 0 52 17 33
2017 Has not served in the Canadian military 22 31 23 15 7 1 1 54 23 1261

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 14 30 30 17 8 0 0 44 26 24
2018 Has not served in the Canadian military 19 33 28 12 7 0 1 52 19 1146
2017 Has served in the Canadian military 23 32 21 14 11 0 0 55 25 33
2017 Has not served in the Canadian military 19 32 25 15 8 0 1 51 23 1263

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 11 38 25 14 11 0 0 50 25 25
2018 Has not served in the Canadian military 24 29 26 11 8 0 1 53 20 1146
2017 Has served in the Canadian military 33 36 6 14 11 0 0 69 25 33
2017 Has not served in the Canadian military 26 29 20 15 10 0 1 55 24 1261

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 35 14 7 13 0 0 66 21 25
2018 Has not served in the Canadian military 29 31 25 9 4 1 1 61 14 1146
2017 Has served in the Canadian military 43 24 24 6 0 0 3 69 6 33
2017 Has not served in the Canadian military 31 31 21 10 5 1 1 64 15 1263

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 47 15 23 12 4 0 0 61 16 25
2018 Has not served in the Canadian military 48 24 14 7 6 0 1 74 12 1137
2017 Has served in the Canadian military 54 31 12 3 0 0 0 85 3 33
2017 Has not served in the Canadian military 48 27 14 6 3 0 2 76 9 1267

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 63 20 14 4 0 0 0 83 4 25
2018 Has not served in the Canadian military 70 14 7 3 2 1 4 88 5 1146

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 69 13 0 10 7 0 0 82 18 24
2018 Has not served in the Canadian military 67 13 6 4 5 1 4 84 9 1144
2017 Has served in the Canadian military 88 6 0 5 0 0 0 95 5 33
2017 Has not served in the Canadian military 70 14 5 4 4 1 3 87 8 1269

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 58 25 0 12 5 0 0 83 17 24
2018 Has not served in the Canadian military 52 28 11 4 3 0 1 81 8 1146
2017 Has served in the Canadian military 70 24 3 3 0 0 0 95 3 33
2017 Has not served in the Canadian military 53 29 9 4 2 0 2 84 6 1265

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 43 18 12 15 12 0 0 60 27 25
2018 Has not served in the Canadian military 48 23 13 7 7 0 1 72 14 1147
2017 Has served in the Canadian military 59 17 6 12 3 0 3 79 15 32
2017 Has not served in the Canadian military 54 22 11 6 5 0 2 77 11 1269

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 40 26 3 8 4 0 19 82 14 25
2018 Has not served in the Canadian military 49 15 6 1 1 0 29 89 3 1141
2017 Has served in the Canadian military 58 12 6 5 0 0 19 87 6 32
2017 Has not served in the Canadian military 53 15 5 2 1 0 24 90 4 1268

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 56 23 8 5 0 0 8 85 5 25
2018 Has not served in the Canadian military 63 21 8 2 1 0 5 89 3 1144
2017 Has served in the Canadian military 72 22 3 0 0 0 3 97 0 32
2017 Has not served in the Canadian military 67 18 5 2 1 0 7 92 3 1266

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 60 19 14 4 0 0 4 82 4 25
2018 Has not served in the Canadian military 67 16 5 4 5 0 3 86 10 1147
2017 Has served in the Canadian military 77 14 0 3 3 3 0 94 6 33
2017 Has not served in the Canadian military 64 16 7 4 5 0 4 84 9 1267

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 50 13 22 3 8 0 4 65 12 25
2018 Has not served in the Canadian military 46 30 15 4 2 0 2 78 6 1146
2017 Has served in the Canadian military 70 19 3 3 3 0 3 92 6 32
2017 Has not served in the Canadian military 51 28 12 4 2 0 3 81 6 1265

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 15 25 32 16 12 0 0 40 28 25
2018 Has not served in the Canadian military 10 32 38 16 4 0 0 42 20 1149
2017 Has served in the Canadian military 12 51 20 10 6 0 0 63 16 33
2017 Has not served in the Canadian military 9 32 39 14 5 0 0 41 19 1270

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 20 26 27 8 0 0 35 39 25
2018 Has not served in the Canadian military 9 21 41 20 9 0 0 28 31 1130
2017 Has served in the Canadian military 3 14 32 33 19 0 0 52 16 33
2017 Has not served in the Canadian military 8 19 41 23 7 0 0 31 27 1267

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 27 44 17 8 3 0 0 71 12 25
2018 Has not served in the Canadian military 38 42 10 6 3 1 0 81 9 1147
2017 Has served in the Canadian military 31 33 11 16 3 0 5 68 20 33
2017 Has not served in the Canadian military 33 44 10 8 3 2 0 78 11 1267

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 21 28 19 9 4 0 42 28 25
2018 Has not served in the Canadian military 23 38 16 14 7 1 0 63 22 1150
2017 Has served in the Canadian military 31 29 9 14 11 0 5 63 27 33
2017 Has not served in the Canadian military 19 41 13 17 9 1 0 61 26 1269
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 23 16 10 23 4 0 25 75 25
2018 Has not served in the Canadian military 23 27 25 10 12 2 1 24 76 1151
2017 Has served in the Canadian military 17 26 24 12 19 0 3 17 83 33
2017 Has not served in the Canadian military 27 24 20 10 15 3 0 28 72 1268

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 17 18
2018 Has not served in the Canadian military 23 851
2017 Has served in the Canadian military 27 26
2017 Has not served in the Canadian military 22 891

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 51 18
2018 Has not served in the Canadian military 33 851
2017 Has served in the Canadian military 41 26
2017 Has not served in the Canadian military 34 891

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 28 18
2018 Has not served in the Canadian military 30 851
2017 Has served in the Canadian military 24 26
2017 Has not served in the Canadian military 23 891

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 54 18
2018 Has not served in the Canadian military 42 851
2017 Has served in the Canadian military 61 26
2017 Has not served in the Canadian military 48 891

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 11 18
2018 Has not served in the Canadian military 8 851
2017 Has served in the Canadian military 14 26
2017 Has not served in the Canadian military 8 891

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 50 18
2018 Has not served in the Canadian military 36 851

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 27 18
2018 Has not served in the Canadian military 30 851
2017 Has served in the Canadian military 39 26
2017 Has not served in the Canadian military 37 891

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Has served in the Canadian military 0 23 22 23 5 26 17
2018 Has not served in the Canadian military 4 37 20 13 6 20 815
2017 Has served in the Canadian military 4 36 14 4 8 34 26
2017 Has not served in the Canadian military 3 42 21 11 6 17 868

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 38 62 18
2018 Has not served in the Canadian military 27 73 846

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 0 21 17 22 29 0 10 24 58 18
2018 Has not served in the Canadian military 10 25 17 19 23 2 6 37 45 846
2017 Has served in the Canadian military 12 16 14 13 42 0 3 29 57 26
2017 Has not served in the Canadian military 12 20 17 18 24 2 8 35 46 892

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 0 20 11 17 51 0 0 20 68 18
2018 Has not served in the Canadian military 3 9 13 22 46 2 4 13 73 849
2017 Has served in the Canadian military 0 15 13 12 56 0 3 16 71 26
2017 Has not served in the Canadian military 2 7 10 20 54 2 5 10 79 893

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 28 18 0 20 0 4 60 21 25
2018 Has not served in the Canadian military 34 17 15 11 13 2 8 57 26 1150
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