2018 Public Service Employee Survey Results for Public Health Agency of Canada by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 41 9 15 5 0 1 71 20 945
2018 First official language - French 27 44 12 14 3 0 1 71 17 228
2017 First official language - English 33 40 9 13 6 0 0 72 19 1068
2017 First official language - French 32 41 14 10 3 0 0 73 13 242
2014 First official language - English 29 41 10 15 5 0 0 70 20 1230
2014 First official language - French 27 40 17 9 6 0 1 68 14 276
2011 First official language - English 29 43 12 10 5 1 1 73 15 1582
2011 First official language - French 35 37 13 9 5 0 1 73 13 417
2008 First official language - English 33 41 10 11 4 0 1 75 15 1167
2008 First official language - French 34 40 11 9 4 0 1 75 14 293

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 37 9 8 4 0 0 80 12 938
2018 First official language - French 34 42 11 9 5 0 0 76 13 228
2017 First official language - English 45 36 6 9 4 0 0 81 13 1067
2017 First official language - French 39 42 7 9 3 0 0 81 12 241
2014 First official language - English 41 40 7 8 4 0 0 81 12 1235
2014 First official language - French 37 37 11 11 4 0 0 73 15 277
2011 First official language - English 42 38 8 7 4 0 0 81 11 1583
2011 First official language - French 44 35 8 9 4 0 0 80 13 416
2008 First official language - English 39 43 8 6 3 0 0 82 9 1165
2008 First official language - French 38 41 12 7 1 0 0 79 8 293

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 38 5 7 3 0 0 85 10 929
2018 First official language - French 40 39 9 9 4 0 0 79 12 226
2017 First official language - English 51 34 4 9 3 0 0 84 12 1067
2017 First official language - French 46 35 7 9 3 0 0 81 13 242
2014 First official language - English 46 37 6 7 3 0 0 84 10 1235
2014 First official language - French 40 34 12 11 3 0 0 74 14 277
2011 First official language - English 46 40 5 6 3 0 0 86 9 1582
2011 First official language - French 46 38 7 5 5 0 0 84 9 418
2008 First official language - English 46 40 6 6 3 0 0 85 9 1168
2008 First official language - French 41 44 8 4 3 0 0 84 7 293

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 33 9 8 4 0 0 79 12 939
2018 First official language - French 45 33 9 7 5 0 1 79 12 224
2017 First official language - English 47 33 7 8 5 0 0 80 13 1067
2017 First official language - French 41 30 12 11 4 0 0 72 16 242
2014 First official language - English 40 30 10 12 8 0 0 70 20 1235
2014 First official language - French 32 36 13 13 7 0 0 67 19 277
2011 First official language - English 41 35 8 9 6 0 0 77 15 1580
2011 First official language - French 40 34 11 8 6 1 1 76 14 419

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 41 12 9 5 0 0 74 14 941
2018 First official language - French 31 41 12 13 4 0 0 71 17 226
2017 First official language - English 34 43 8 9 5 0 0 77 15 1070
2017 First official language - French 32 48 9 8 3 0 0 80 11 241
2014 First official language - English 29 45 11 9 7 0 0 73 16 1235
2014 First official language - French 22 51 12 11 4 0 0 73 15 277
2011 First official language - English 31 42 11 11 5 0 0 72 17 1579
2011 First official language - French 33 41 12 9 4 0 0 75 13 419
2008 First official language - English 33 44 9 9 4 0 0 78 13 1160
2008 First official language - French 35 40 15 8 2 0 0 75 10 293

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 31 16 14 10 0 0 60 23 945
2018 First official language - French 29 36 16 12 7 0 0 65 20 226
2017 First official language - English 27 37 13 13 11 0 0 64 23 1069
2017 First official language - French 30 38 13 11 7 0 0 68 19 241
2014 First official language - English 23 35 14 17 10 0 0 58 28 1234
2014 First official language - French 22 39 17 14 6 1 0 61 21 277
2011 First official language - English 23 41 12 13 10 0 0 65 23 1583
2011 First official language - French 28 38 14 12 8 0 0 66 20 418

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 42 11 12 6 0 0 72 17 941
2018 First official language - French 30 41 11 13 5 0 0 71 18 227
2017 First official language - English 33 39 8 13 7 0 0 72 20 1068
2017 First official language - French 30 41 15 11 3 0 0 72 14 241

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 42 41 9 5 3 0 0 83 8 946
2018 First official language - French 39 39 14 7 1 0 0 78 8 227
2017 First official language - English 41 38 9 7 4 0 0 79 12 1068
2017 First official language - French 36 43 13 4 3 1 0 80 7 241
2014 First official language - English 39 39 10 8 3 1 0 79 11 1233
2014 First official language - French 32 44 14 7 3 0 0 76 10 276
2011 First official language - English 36 43 9 8 4 1 0 79 12 1582
2011 First official language - French 33 46 10 7 3 1 0 80 10 419
2008 First official language - English 39 40 10 7 3 0 0 79 10 1164
2008 First official language - French 38 39 12 7 3 1 0 77 10 293

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 34 11 13 9 0 0 67 22 945
2018 First official language - French 28 40 17 10 5 0 0 68 15 227
2017 First official language - English 30 37 11 12 9 0 0 67 22 1069
2017 First official language - French 27 41 14 10 7 1 0 69 17 241

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 36 9 4 2 0 0 85 5 935
2018 First official language - French 44 35 14 7 1 0 0 78 8 227
2017 First official language - English 52 35 7 4 2 0 0 87 6 1070
2017 First official language - French 46 39 11 2 2 0 0 85 4 241
2014 First official language - English 63 26 8 2 1 0 0 89 3 1233
2014 First official language - French 45 38 11 5 1 0 0 83 6 277
2011 First official language - English 56 32 7 4 1 0 0 88 5 1584
2011 First official language - French 53 32 9 3 2 1 0 86 4 416

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 39 10 14 7 0 0 69 20 940
2018 First official language - French 29 35 17 12 7 0 0 64 19 226
2017 First official language - English 31 40 9 14 6 0 0 71 20 1069
2017 First official language - French 30 38 15 10 7 0 0 69 16 240
2014 First official language - English 25 42 10 15 8 0 0 67 23 1234
2014 First official language - French 18 44 15 15 7 0 0 62 22 277
2011 First official language - English 29 41 10 13 6 0 0 71 19 1583
2011 First official language - French 30 37 15 10 8 0 0 68 18 417

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 32 12 10 6 0 0 71 17 937
2018 First official language - French 32 37 15 10 6 0 0 69 15 226
2017 First official language - English 36 35 11 12 7 0 0 71 19 1070
2017 First official language - French 32 37 13 11 6 0 0 69 17 241
2014 First official language - English 31 37 12 13 8 0 0 68 21 1233
2014 First official language - French 24 41 16 14 5 0 0 65 19 276

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 37 15 11 6 0 1 68 17 943
2018 First official language - French 28 40 13 12 7 0 0 68 19 225
2017 First official language - English 34 37 11 11 6 0 1 72 17 1069
2017 First official language - French 29 42 15 10 5 0 1 71 14 241
2014 First official language - English 29 39 13 12 7 0 0 68 19 1233
2014 First official language - French 24 44 16 12 4 0 0 67 17 277
2011 First official language - English 39 38 11 8 3 1 0 78 12 1581
2011 First official language - French 34 45 10 6 4 0 1 79 10 418

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 37 13 9 3 0 0 75 12 945
2018 First official language - French 36 41 11 9 3 0 0 77 12 226
2017 First official language - English 40 38 10 8 4 0 0 79 11 1066
2017 First official language - French 37 41 12 7 3 0 0 79 10 241
2014 First official language - English 38 38 12 8 5 0 0 76 12 1234
2014 First official language - French 25 50 16 7 3 0 0 74 10 277
2011 First official language - English 39 41 9 8 3 0 0 80 11 1584
2011 First official language - French 40 39 12 6 2 0 0 79 8 419
2008 First official language - English 42 43 6 6 3 0 0 85 9 1164
2008 First official language - French 41 43 8 7 1 0 0 84 7 292

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 34 17 10 6 0 0 67 16 943
2018 First official language - French 42 31 12 12 2 0 0 73 15 228
2017 First official language - English 34 36 17 7 5 0 1 71 12 1068
2017 First official language - French 36 38 14 8 3 0 1 75 11 241
2014 First official language - English 30 34 19 10 6 0 0 65 16 1235
2014 First official language - French 31 38 18 8 3 1 0 70 12 277
2011 First official language - English 32 36 18 9 6 0 0 68 14 1583
2011 First official language - French 32 35 19 9 5 0 1 67 14 417
2008 First official language - English 27 34 20 11 7 0 1 61 19 1166
2008 First official language - French 28 33 20 13 5 0 0 62 19 292

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 21 42 19 8 1 1 27 30 938
2018 First official language - French 7 26 40 20 6 0 1 26 34 228
2017 First official language - English 11 24 38 17 8 1 2 26 36 1066
2017 First official language - French 11 30 35 18 4 1 1 22 42 241
2014 First official language - English 13 27 36 17 6 1 1 23 41 1232
2014 First official language - French 9 38 31 16 4 1 1 20 48 277
2011 First official language - English 14 26 36 15 7 1 2 23 40 1577
2011 First official language - French 14 36 29 11 6 1 3 18 51 416
2008 First official language - English 9 29 38 16 6 0 2 22 39 1161
2008 First official language - French 12 33 29 17 7 1 1 25 46 293

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 18 28 28 14 2 1 43 28 935
2018 First official language - French 10 23 33 18 13 0 1 32 34 227
2017 First official language - English 12 19 30 22 14 1 2 38 32 1060
2017 First official language - French 11 23 24 27 11 3 1 39 35 240
2014 First official language - English 14 23 31 19 10 1 2 30 38 1231
2014 First official language - French 11 28 29 19 7 4 1 28 41 276
2011 First official language - English 14 20 29 21 11 2 2 33 36 1576
2011 First official language - French 16 25 26 17 10 3 2 29 43 416
2008 First official language - English 11 21 29 23 12 2 2 36 34 1166
2008 First official language - French 18 25 26 17 11 1 2 29 45 292

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 25 31 14 6 2 1 20 48 932
2018 First official language - French 30 30 26 10 3 0 1 13 61 228
2017 First official language - English 22 26 31 11 7 1 2 18 50 1064
2017 First official language - French 28 28 28 9 5 1 1 14 57 240
2014 First official language - English 34 28 22 9 5 1 1 14 63 1230
2014 First official language - French 43 33 16 5 2 1 1 7 77 277
2011 First official language - English 33 25 23 10 5 1 3 16 60 1576
2011 First official language - French 39 29 21 5 3 1 2 9 70 416
2008 First official language - English 26 27 25 12 6 1 2 19 55 1162
2008 First official language - French 30 28 22 9 8 2 1 18 60 293

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 17 32 27 14 1 1 41 26 935
2018 First official language - French 9 23 33 25 9 0 2 34 32 227
2017 First official language - English 9 17 33 26 12 0 2 40 27 1060
2017 First official language - French 11 25 36 18 9 1 1 27 37 238
2014 First official language - English 14 23 30 23 9 0 1 33 37 1232
2014 First official language - French 16 27 36 15 4 1 1 20 44 276
2011 First official language - English 13 19 32 23 10 0 2 34 34 1573
2011 First official language - French 20 29 26 14 8 2 2 23 51 418
2008 First official language - English 11 19 32 24 12 1 2 37 31 1163
2008 First official language - French 23 20 28 18 8 3 0 26 44 292

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 19 23 28 16 11 1 2 28 43 938
2018 First official language - French 15 27 28 19 9 0 3 28 43 228
2017 First official language - English 21 23 26 15 11 1 2 27 46 1064
2017 First official language - French 19 28 22 18 8 1 3 28 49 238
2014 First official language - English 25 26 24 14 8 1 2 23 52 1230
2014 First official language - French 22 32 29 11 4 1 2 15 55 277
2011 First official language - English 20 22 29 16 8 1 3 26 44 1577
2011 First official language - French 21 31 23 12 8 1 4 21 55 418
2008 First official language - English 15 23 29 19 11 1 3 31 39 1162
2008 First official language - French 17 25 23 17 13 1 4 31 44 292

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 13 18 27 22 15 2 3 39 32 933
2018 First official language - French 15 29 27 14 13 1 1 28 44 226
2017 First official language - English 12 18 27 23 15 2 4 40 32 1064
2017 First official language - French 12 25 30 20 8 3 2 29 39 240
2014 First official language - English 13 17 29 23 13 2 4 38 32 1231
2014 First official language - French 15 22 32 18 8 1 3 28 39 276
2011 First official language - English 13 17 30 21 12 2 4 36 32 1576
2011 First official language - French 19 22 26 15 11 3 4 28 44 416
2008 First official language - English 14 21 28 19 14 2 3 34 37 1162
2008 First official language - French 27 29 20 12 8 3 2 21 58 293

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 19 28 30 14 7 1 1 21 49 937
2018 First official language - French 24 31 28 12 4 1 0 16 56 228
2017 First official language - English 20 26 30 12 7 2 3 21 48 1063
2017 First official language - French 14 32 34 11 5 2 2 16 48 241
2014 First official language - English 29 26 26 11 5 1 2 17 57 1232
2014 First official language - French 23 35 27 9 3 0 2 13 59 277
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 28 18 12 10 6 4 57 24 946
2018 First official language - French 23 35 16 7 6 6 7 67 15 228
2017 First official language - English 27 30 13 12 10 4 5 62 24 1068
2017 First official language - French 25 33 12 11 10 4 6 64 23 242
2014 First official language - English 32 32 12 12 8 2 2 66 21 1235
2014 First official language - French 24 27 16 14 8 5 5 57 25 277

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 30 9 11 11 1 0 69 22 944
2018 First official language - French 41 36 9 7 5 0 1 79 12 228
2017 First official language - English 43 29 7 11 10 0 0 72 21 1067
2017 First official language - French 41 34 9 11 5 0 0 76 15 242
2014 First official language - English 42 27 9 13 9 0 0 69 22 1233
2014 First official language - French 41 31 10 10 7 1 1 72 17 277

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 13 20 17 17 14 14 4 41 37 941
2018 First official language - French 13 21 18 13 13 16 6 44 33 227
2017 First official language - English 14 20 15 19 13 15 3 42 40 1070
2017 First official language - French 11 18 20 16 10 21 4 38 35 241
2014 First official language - English 11 23 18 19 14 13 3 39 40 1234
2014 First official language - French 7 20 21 19 13 15 5 35 39 276

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 33 6 8 5 0 0 81 12 945
2018 First official language - French 47 42 5 3 2 0 0 89 6 226
2017 First official language - English 47 34 8 8 4 0 0 81 11 1069
2017 First official language - French 48 35 8 5 4 0 0 83 9 241
2014 First official language - English 45 35 8 9 3 0 0 80 12 1235
2014 First official language - French 38 39 10 9 5 0 0 77 14 274

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 42 37 9 7 4 1 0 80 11 945
2018 First official language - French 37 43 12 4 3 0 0 81 7 228
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 31 10 8 7 0 0 74 16 935
2018 First official language - French 39 37 13 8 3 0 0 76 11 224
2017 First official language - English 42 35 8 8 6 1 0 77 15 1068
2017 First official language - French 39 37 8 10 6 0 0 76 16 242
2014 First official language - English 35 38 11 10 6 0 0 73 16 1234
2014 First official language - French 31 33 20 10 5 0 0 65 15 277
2011 First official language - English 35 37 9 11 7 0 0 72 18 1582
2011 First official language - French 37 35 12 11 5 0 0 72 16 419
2008 First official language - English 36 35 10 12 8 0 0 71 20 1166
2008 First official language - French 31 33 16 11 8 0 1 64 20 293

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 27 9 7 5 1 0 78 12 935
2018 First official language - French 47 33 11 6 3 0 0 80 9 224
2017 First official language - English 49 29 9 8 4 1 0 79 12 1068
2017 First official language - French 42 33 9 9 5 1 0 77 14 242
2014 First official language - English 42 31 12 8 6 1 0 75 14 1233
2014 First official language - French 33 37 17 7 4 2 1 72 11 277
2011 First official language - English 45 28 10 8 7 2 0 74 15 1582
2011 First official language - French 39 32 13 6 6 3 1 74 13 419
2008 First official language - English 45 29 8 10 7 1 0 74 17 1165
2008 First official language - French 40 30 12 9 6 4 0 72 16 293

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 31 7 10 6 0 1 77 16 933
2018 First official language - French 47 31 14 4 4 0 0 79 8 224
2017 First official language - English 45 31 9 9 6 0 0 76 15 1067
2017 First official language - French 39 36 8 9 7 0 0 76 16 241
2014 First official language - English 41 32 10 11 6 0 0 73 17 1233
2014 First official language - French 32 35 18 9 4 2 0 68 14 277
2011 First official language - English 39 34 8 10 8 1 0 74 18 1575
2011 First official language - French 36 37 10 10 5 0 1 74 16 419
2008 First official language - English 39 32 8 12 9 0 0 71 21 1165
2008 First official language - French 35 31 14 11 8 0 0 66 20 293

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 58 24 8 4 6 1 0 82 10 934
2018 First official language - French 58 26 7 6 3 0 0 84 8 224
2017 First official language - English 61 21 9 4 4 1 0 83 8 1068
2017 First official language - French 56 25 9 3 5 1 0 82 9 241

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 25 10 8 7 0 0 75 15 937
2018 First official language - French 46 34 11 6 2 0 0 80 9 225
2017 First official language - English 53 24 9 8 6 0 0 77 14 1068
2017 First official language - French 46 33 7 6 7 0 0 80 14 241
2014 First official language - English 45 28 10 9 7 0 0 74 16 1234
2014 First official language - French 39 33 13 8 6 0 0 73 14 277
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 32 16 10 5 3 7 65 17 259
2018 First official language - French 20 29 20 13 5 5 8 56 20 68
2017 First official language - English 27 32 14 10 6 3 8 66 18 300
2017 First official language - French 18 44 15 10 3 1 9 69 14 66
2014 First official language - English 20 35 18 14 6 2 5 59 22 334
2014 First official language - French 26 27 19 11 2 5 9 62 16 75

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 31 16 11 8 5 0 62 20 942
2018 First official language - French 28 35 19 7 7 4 0 65 14 227
2017 First official language - English 25 34 15 11 8 7 0 63 20 1065
2017 First official language - French 24 36 18 11 6 6 0 64 18 241
2014 First official language - English 21 34 14 12 9 9 0 61 24 1233
2014 First official language - French 19 32 21 14 7 7 0 55 22 277
2011 First official language - English 21 32 16 13 10 8 1 57 25 1580
2011 First official language - French 19 32 17 12 12 8 0 56 26 416

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 32 15 15 10 2 0 59 26 939
2018 First official language - French 23 34 21 10 9 2 0 59 20 228
2017 First official language - English 22 34 15 15 11 2 0 58 26 1068
2017 First official language - French 23 36 19 12 9 2 0 59 21 242
2014 First official language - English 19 32 17 17 12 3 0 52 30 1234
2014 First official language - French 16 30 23 19 8 4 0 48 28 277
2011 First official language - English 19 31 16 17 14 3 0 51 32 1577
2011 First official language - French 16 31 19 16 13 4 1 49 30 417
2008 First official language - English 27 32 15 15 10 2 0 60 25 1166
2008 First official language - French 20 33 18 14 11 3 0 55 26 293

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 30 17 20 11 5 0 49 33 936
2018 First official language - French 15 30 24 16 10 4 1 48 27 228
2017 First official language - English 17 31 18 17 13 5 0 50 31 1067
2017 First official language - French 16 34 20 19 9 3 0 51 29 242
2014 First official language - English 13 27 18 21 16 5 0 43 38 1235
2014 First official language - French 11 24 28 21 10 6 0 37 33 276
2011 First official language - English 9 28 17 24 17 5 0 39 42 1581
2011 First official language - French 8 31 18 20 15 7 1 42 38 419
2008 First official language - English 13 31 15 23 12 6 0 47 37 1163
2008 First official language - French 11 29 21 19 12 7 0 44 34 292

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 31 15 19 17 3 0 48 37 942
2018 First official language - French 16 31 24 16 10 2 1 48 27 228
2017 First official language - English 14 29 16 23 16 3 0 44 40 1068
2017 First official language - French 15 33 24 17 10 2 0 48 28 241
2014 First official language - English 11 29 16 25 17 3 0 41 43 1235
2014 First official language - French 11 30 26 19 12 3 0 42 32 276
2011 First official language - English 9 30 16 25 18 2 0 40 43 1575
2011 First official language - French 9 32 18 21 16 4 0 43 38 419
2008 First official language - English 14 32 14 24 14 3 0 47 39 1165
2008 First official language - French 16 26 22 20 15 2 0 43 35 291
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 43 15 12 5 1 0 69 16 943
2018 First official language - French 22 45 19 11 3 0 0 67 14 228
2017 First official language - English 24 39 15 13 6 2 0 65 20 1067
2017 First official language - French 23 36 26 12 4 1 0 59 15 242
2014 First official language - English 21 43 18 11 5 1 0 65 17 1234
2014 First official language - French 18 41 22 13 5 0 0 59 18 277
2011 First official language - English 23 44 14 12 6 2 0 68 18 1580
2011 First official language - French 23 41 16 12 7 1 0 65 19 418

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 37 14 11 4 3 1 70 16 938
2018 First official language - French 22 46 16 8 6 1 1 70 14 227
2017 First official language - English 37 36 11 9 4 3 1 75 13 1065
2017 First official language - French 35 38 14 6 5 1 1 74 11 241
2014 First official language - English 31 36 12 11 5 4 1 70 17 1233
2014 First official language - French 26 41 14 10 5 4 0 70 15 277
2011 First official language - English 30 35 13 10 7 5 1 69 17 1581
2011 First official language - French 36 33 11 8 6 5 1 73 15 418
2008 First official language - English 31 33 14 11 7 5 1 67 19 1166
2008 First official language - French 29 35 13 10 8 5 1 67 19 292

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 38 18 9 5 1 0 68 14 938
2018 First official language - French 29 43 17 6 4 1 0 73 10 227

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 20 18 19 16 10 3 39 40 940
2018 First official language - French 14 26 23 13 13 8 3 45 29 228
2017 First official language - English 17 21 18 15 19 8 3 42 38 1066
2017 First official language - French 14 22 13 16 21 11 4 42 43 241
2014 First official language - English 13 17 19 20 21 9 2 33 46 1234
2014 First official language - French 10 19 20 20 18 11 3 33 44 277
2011 First official language - English 11 18 17 18 20 13 4 35 45 1582
2011 First official language - French 10 17 20 16 18 14 4 34 41 417

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 31 16 17 15 3 0 50 33 942
2018 First official language - French 18 33 21 16 10 2 0 52 26 227
2017 First official language - English 21 30 14 20 13 2 0 52 34 1070
2017 First official language - French 24 35 20 12 8 2 0 60 20 241
2014 First official language - English 21 31 17 17 12 2 1 53 30 1234
2014 First official language - French 18 37 23 14 6 3 0 56 20 277
2011 First official language - English 23 33 16 15 11 2 0 57 27 1583
2011 First official language - French 27 34 15 15 7 2 0 62 22 418
2008 First official language - English 26 35 13 13 10 2 0 63 24 1163
2008 First official language - French 29 34 16 11 6 3 0 65 18 293

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 21 14 20 26 3 2 37 48 938
2018 First official language - French 21 22 16 22 16 1 2 44 39 227
2017 First official language - English 15 21 14 22 26 2 1 37 49 1066
2017 First official language - French 17 26 15 16 20 2 4 46 39 239
2014 First official language - English 13 20 14 23 25 3 2 34 51 1234
2014 First official language - French 15 22 16 22 18 5 2 39 44 277
2011 First official language - English 13 26 14 21 22 2 1 41 45 1582
2011 First official language - French 17 24 18 19 17 2 2 44 38 419
2008 First official language - English 17 33 13 16 18 2 1 52 35 1162
2008 First official language - French 20 32 15 16 11 4 3 55 29 293

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 35 23 9 7 3 0 59 17 939
2018 First official language - French 19 37 27 9 6 2 0 57 16 228
2017 First official language - English 20 37 19 15 7 3 0 58 22 1066
2017 First official language - French 17 35 27 10 7 4 0 54 18 242

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 33 14 5 3 4 0 77 8 940
2018 First official language - French 42 35 13 5 2 3 0 80 7 228
2017 First official language - English 40 34 14 5 3 4 0 77 8 1064
2017 First official language - French 37 37 15 5 3 3 0 76 8 242
2014 First official language - English 42 32 13 4 3 5 0 79 8 1230
2014 First official language - French 36 34 17 5 1 6 1 76 6 277

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 38 11 7 3 1 0 78 10 942
2018 First official language - French 41 39 12 5 4 0 0 80 8 228
2017 First official language - English 38 41 11 6 3 1 0 79 10 1067
2017 First official language - French 33 45 13 6 2 1 0 79 8 242
2014 First official language - English 39 36 12 6 3 3 0 78 10 1233
2014 First official language - French 34 37 17 5 3 4 0 74 8 277
2011 First official language - English 33 40 14 6 4 3 0 74 11 1583
2011 First official language - French 30 39 15 7 5 4 0 72 12 419

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 44 36 9 6 4 0 0 80 10 938
2018 First official language - French 44 39 11 4 2 0 0 83 6 228
2017 First official language - English 44 37 10 5 4 0 0 81 9 1069
2017 First official language - French 38 38 13 8 3 0 0 76 11 242
2014 First official language - English 43 34 12 6 4 0 0 78 10 1230
2014 First official language - French 36 41 14 7 2 0 0 77 9 276
2011 First official language - English 40 38 11 7 4 0 0 78 11 1583
2011 First official language - French 34 39 14 8 5 1 0 73 13 418
2008 First official language - English 39 37 13 8 3 0 0 76 11 1165
2008 First official language - French 31 43 11 9 5 1 0 75 14 291

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 32 17 10 7 0 0 66 18 943
2018 First official language - French 34 34 15 10 6 0 0 68 16 228
2017 First official language - English 33 31 17 12 6 1 0 64 18 1068
2017 First official language - French 28 37 18 10 5 1 0 66 16 241
2014 First official language - English 24 34 19 13 8 1 0 59 22 1233
2014 First official language - French 21 37 21 13 7 0 0 58 21 276
2011 First official language - English 26 36 18 11 8 1 0 62 20 1580
2011 First official language - French 21 35 22 12 8 1 0 57 21 418

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 34 15 12 6 0 0 66 19 940
2018 First official language - French 29 39 15 10 6 0 0 68 16 227
2017 First official language - English 33 32 16 12 7 0 0 65 19 1070
2017 First official language - French 26 40 21 7 5 0 0 67 12 241
2014 First official language - English 24 35 18 15 7 0 0 59 23 1234
2014 First official language - French 21 39 20 13 6 0 0 60 19 276
2011 First official language - English 25 38 15 13 8 0 0 64 21 1578
2011 First official language - French 23 35 19 15 7 0 0 59 22 418
2008 First official language - English 32 39 12 11 6 0 0 71 17 1168
2008 First official language - French 25 38 17 14 6 0 0 64 20 291

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 24 18 14 11 2 0 57 25 942
2018 First official language - French 27 28 20 12 9 3 1 57 22 227
2017 First official language - English 30 25 18 14 9 4 0 58 23 1069
2017 First official language - French 25 26 23 15 8 2 1 53 24 241
2014 First official language - English 26 26 18 14 11 4 1 55 26 1233
2014 First official language - French 21 25 23 16 10 4 1 49 27 277
2011 First official language - English 28 27 18 13 11 4 0 57 24 1580
2011 First official language - French 23 24 18 15 12 7 1 51 30 419
2008 First official language - English 32 28 16 13 7 4 0 62 21 1166
2008 First official language - French 22 27 21 16 10 4 0 52 27 292
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 First official language - English 31 34 35 941
2018 First official language - French 38 30 32 228
2017 First official language - English 33 32 35 1069
2017 First official language - French 38 30 33 241
2014 First official language - English 30 33 37 1233
2014 First official language - French 43 24 33 277
2011 First official language - English 31 32 37 1584
2011 First official language - French 33 32 36 417

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 First official language - English 8 23 41 10 13 4 301
2018 First official language - French 5 24 55 4 8 4 89
2017 First official language - English 12 21 40 5 15 6 367
2017 First official language - French 8 22 45 8 10 7 92
2014 First official language - English 11 27 40 12 9999 10 382
2014 First official language - French 8 28 54 3 9999 6 120
2011 First official language - English 9 27 39 12 9999 13 500
2011 First official language - French 11 22 49 9 9999 8 136
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 16 84 943
2018 First official language - French 9 91 226

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 47 147
2018 First official language - French 44 21

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 147
2018 First official language - French 0 21

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 First official language - English 4 147
2018 First official language - French 0 21

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 4 147
2018 First official language - French 0 21

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 First official language - English 41 147
2018 First official language - French 25 21

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 First official language - English 49 147
2018 First official language - French 51 21

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 First official language - English 51 147
2018 First official language - French 57 21

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 First official language - English 47 147
2018 First official language - French 48 21

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 First official language - English 38 147
2018 First official language - French 38 21

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 First official language - English 55 147
2018 First official language - French 67 21

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 First official language - English 36 147
2018 First official language - French 34 21

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 147
2018 First official language - French 0 21

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 First official language - English 51 147
2018 First official language - French 56 21

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 First official language - English 25 147
2018 First official language - French 25 21

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 First official language - English 33 147
2018 First official language - French 38 21

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 147
2018 First official language - French 33 21

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 First official language - English 18 147
2018 First official language - French 33 21

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 147
2018 First official language - French 23 21

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 First official language - English 11 147
2018 First official language - French 34 21

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 First official language - English 56 139
2018 First official language - French 68 19

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 First official language - English 61 139
2018 First official language - French 51 19

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 13 15 21 10 8 27 6 42 27 942
2018 First official language - French 14 19 16 7 4 28 12 55 18 227
2017 First official language - English 15 17 16 10 10 24 8 47 30 1070
2017 First official language - French 13 13 22 7 6 31 9 43 21 242
2014 First official language - English 11 15 21 10 9 26 7 39 30 1234
2014 First official language - French 8 12 23 11 6 32 8 33 29 277

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 32 19 8 6 8 0 64 16 942
2018 First official language - French 27 35 17 6 3 11 1 71 10 227
2017 First official language - English 28 31 18 8 8 8 1 64 17 1067
2017 First official language - French 27 31 19 7 5 10 1 65 13 242
2014 First official language - English 20 24 22 11 7 14 2 52 21 1234
2014 First official language - French 15 29 19 10 4 20 2 56 19 277
2011 First official language - English 25 33 18 9 5 10 0 65 15 1580
2011 First official language - French 26 34 18 6 5 11 0 67 13 419
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 7 93 945
2018 First official language - French 7 93 227

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 31 65
2018 First official language - French 57 16

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 65
2018 First official language - French 0 16

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 65
2018 First official language - French 0 16

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 First official language - English 15 65
2018 First official language - French 32 16

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 65
2018 First official language - French 0 16

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 65
2018 First official language - French 0 16

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 First official language - English 19 65
2018 First official language - French 32 16

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 17 65
2018 First official language - French 41 16

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 First official language - English 30 65
2018 First official language - French 43 16

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 First official language - English 37 65
2018 First official language - French 46 16

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 63
2018 First official language - French 0 15

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 63
2018 First official language - French 0 15

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 First official language - English 52 63
2018 First official language - French 50 15

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 19 63
2018 First official language - French 0 15

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 16 22 5 3 34 5 51 14 941
2018 First official language - French 13 19 17 4 3 35 10 58 12 227
2017 First official language - English 17 13 18 5 3 36 8 53 14 1069
2017 First official language - French 13 13 20 2 3 36 13 50 10 242
2014 First official language - English 12 15 23 4 3 36 8 46 13 1233
2014 First official language - French 9 13 22 5 2 42 7 43 14 277

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 32 18 5 3 12 0 69 10 940
2018 First official language - French 26 33 17 5 3 15 0 70 9 228
2017 First official language - English 32 31 16 4 3 13 1 73 8 1068
2017 First official language - French 27 30 17 5 2 16 3 71 8 242
2014 First official language - English 23 27 21 5 3 19 2 63 9 1231
2014 First official language - French 15 32 17 6 2 26 3 65 11 276
2011 First official language - English 32 36 14 3 2 13 0 78 6 1578
2011 First official language - French 31 35 15 3 3 14 0 76 7 419
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 16 26 25 14 18 0 1 43 32 942
2018 First official language - French 14 19 26 17 21 0 2 34 39 228
2017 First official language - English 19 26 20 14 18 1 2 46 34 1068
2017 First official language - French 16 18 20 17 25 0 4 35 43 241

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 26 30 15 12 0 0 42 28 944
2018 First official language - French 15 25 28 24 7 0 0 41 31 228
2017 First official language - English 19 30 23 15 11 0 1 50 27 1066
2017 First official language - French 16 26 27 17 13 0 1 42 30 242

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 31 24 12 7 0 1 56 19 937
2018 First official language - French 22 28 26 18 6 0 1 50 24 227
2017 First official language - English 26 31 21 13 8 0 1 58 21 1065
2017 First official language - French 16 23 31 20 8 0 2 40 28 242

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 25 23 18 14 1 2 44 33 938
2018 First official language - French 19 17 29 20 13 0 1 37 33 228
2017 First official language - English 18 24 24 17 15 0 1 44 32 1067
2017 First official language - French 14 22 25 20 15 0 3 38 36 242

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 26 13 7 5 0 5 73 13 935
2018 First official language - French 45 23 16 7 3 0 6 72 11 227
2017 First official language - English 43 26 13 7 5 1 5 74 13 1066
2017 First official language - French 32 28 21 5 6 1 7 66 12 241

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 29 23 12 9 0 1 56 21 939
2018 First official language - French 29 22 26 13 10 0 0 51 23 227
2017 First official language - English 25 32 22 13 8 0 1 57 21 1062
2017 First official language - French 26 25 26 13 9 0 1 51 22 241

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 21 34 24 12 8 1 1 56 20 939
2018 First official language - French 24 34 27 9 6 0 0 58 15 227
2017 First official language - English 22 31 23 15 8 1 1 54 23 1060
2017 First official language - French 23 31 23 14 6 0 2 56 21 242

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 34 27 12 8 0 1 53 20 940
2018 First official language - French 21 28 34 12 5 0 0 49 17 227
2017 First official language - English 19 32 24 15 8 0 1 52 23 1062
2017 First official language - French 19 28 28 15 9 1 1 47 24 242

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 30 26 10 9 0 1 54 20 940
2018 First official language - French 23 25 31 15 5 0 0 49 20 228
2017 First official language - English 27 29 19 15 10 0 1 56 25 1061
2017 First official language - French 21 29 25 13 11 1 1 51 24 241

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 30 25 9 5 1 1 60 14 940
2018 First official language - French 29 34 21 11 4 0 0 63 16 228
2017 First official language - English 32 32 20 10 5 1 1 65 15 1063
2017 First official language - French 26 29 26 11 4 0 3 57 16 241

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 24 14 7 6 0 1 73 13 934
2018 First official language - French 50 25 13 6 4 0 2 77 10 225
2017 First official language - English 47 28 15 6 3 0 1 76 9 1066
2017 First official language - French 53 21 12 5 4 0 4 78 10 242

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 72 14 6 3 2 0 3 89 5 941
2018 First official language - French 64 17 10 3 2 0 4 85 6 228

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 68 13 6 5 5 1 3 84 10 938
2018 First official language - French 65 16 7 3 3 0 7 86 7 228
2017 First official language - English 71 14 5 4 4 1 2 87 8 1070
2017 First official language - French 68 14 5 3 3 1 6 88 7 241

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 53 27 11 5 3 0 1 81 8 940
2018 First official language - French 50 29 12 4 4 0 2 81 7 227
2017 First official language - English 53 30 9 4 2 0 2 84 6 1064
2017 First official language - French 56 25 7 5 3 1 4 84 9 242

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 22 12 7 7 0 1 72 15 942
2018 First official language - French 43 27 17 5 6 0 2 71 11 227
2017 First official language - English 54 22 12 6 4 0 1 77 11 1068
2017 First official language - French 55 18 9 7 7 0 4 76 15 242

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 15 6 1 1 0 27 88 3 937
2018 First official language - French 45 15 4 2 2 0 33 88 6 225
2017 First official language - English 54 15 5 2 1 0 23 90 4 1066
2017 First official language - French 49 12 6 2 1 0 29 86 5 242

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 63 21 8 2 1 0 5 88 3 938
2018 First official language - French 64 21 5 2 2 0 6 91 4 227
2017 First official language - English 68 18 5 2 1 0 5 92 3 1065
2017 First official language - French 66 16 5 2 0 0 11 92 3 241

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 66 16 5 5 5 0 3 85 10 941
2018 First official language - French 71 16 4 3 3 0 4 90 6 227
2017 First official language - English 64 16 7 4 5 0 3 83 9 1068
2017 First official language - French 66 13 5 4 4 0 9 86 9 240

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 47 31 15 4 2 0 1 79 7 942
2018 First official language - French 46 28 16 4 2 0 4 78 6 225
2017 First official language - English 52 28 12 3 2 0 2 82 6 1064
2017 First official language - French 50 23 14 4 3 0 6 78 7 241

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 10 33 37 16 5 0 0 43 21 943
2018 First official language - French 12 26 43 15 3 0 0 38 19 227
2017 First official language - English 9 33 38 13 6 0 0 42 19 1069
2017 First official language - French 10 30 40 17 3 0 0 40 19 242

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 10 22 39 20 9 0 0 29 32 928
2018 First official language - French 6 22 43 20 10 0 0 30 27 223
2017 First official language - English 9 19 42 23 7 0 0 30 28 1067
2017 First official language - French 4 19 39 27 9 0 1 37 24 241

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 41 10 6 3 1 0 81 9 940
2018 First official language - French 35 43 12 5 3 2 0 80 8 228
2017 First official language - English 34 43 10 8 3 2 0 79 12 1067
2017 First official language - French 28 44 14 8 4 2 0 73 12 241

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 38 15 14 8 1 0 62 23 944
2018 First official language - French 22 39 19 14 4 2 0 63 18 228
2017 First official language - English 20 41 12 17 9 1 0 61 27 1070
2017 First official language - French 15 42 19 16 6 2 0 58 22 241
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 28 24 10 12 2 1 24 76 945
2018 First official language - French 23 21 28 14 13 0 1 23 77 228
2017 First official language - English 26 25 21 10 14 3 1 27 73 1068
2017 First official language - French 28 21 19 12 19 1 0 28 72 242

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 22 696
2018 First official language - French 26 172
2017 First official language - English 21 751
2017 First official language - French 27 173

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 33 696
2018 First official language - French 35 172
2017 First official language - English 33 751
2017 First official language - French 38 173

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 31 696
2018 First official language - French 31 172
2017 First official language - English 23 751
2017 First official language - French 25 173

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 43 696
2018 First official language - French 39 172
2017 First official language - English 48 751
2017 First official language - French 48 173

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 696
2018 First official language - French 14 172
2017 First official language - English 8 751
2017 First official language - French 11 173

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 37 696
2018 First official language - French 34 172

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 30 696
2018 First official language - French 33 172
2017 First official language - English 36 751
2017 First official language - French 40 173

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 First official language - English 4 38 19 12 7 19 663
2018 First official language - French 5 27 22 16 6 23 168
2017 First official language - English 3 45 20 10 6 17 732
2017 First official language - French 4 29 24 12 8 23 168

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 27 73 691
2018 First official language - French 26 74 172

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 10 24 16 18 24 1 6 37 45 690
2018 First official language - French 8 26 18 18 22 2 6 37 44 172
2017 First official language - English 13 19 16 18 25 2 7 35 47 751
2017 First official language - French 5 25 19 17 21 2 10 35 43 173

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 3 10 13 22 47 2 4 13 73 694
2018 First official language - French 3 9 12 24 47 2 3 13 75 171
2017 First official language - English 3 8 10 20 54 2 4 11 78 752
2017 First official language - French 0 5 11 23 54 2 6 5 83 173

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 18 15 10 12 2 7 58 25 945
2018 First official language - French 31 17 13 12 17 1 9 54 31 227
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