2018 Public Service Employee Survey Results for Public Health Agency of Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 32 14 23 5 0 0 59 27 22
2018 CR-04 8 25 17 42 8 0 0 33 50 12
2018 CR-05 50 40 10 0 0 0 0 90 0 10
2017 CR 36 43 4 11 7 0 0 79 18 28
2017 CR-04 23 53 6 6 12 0 0 77 18 17
2014 CR 45 31 7 14 3 0 0 76 17 58
2014 CR-04 42 28 9 16 5 0 0 70 21 43
2011 CR 31 45 10 10 5 0 0 75 14 155
2011 CR-04 30 43 11 11 5 0 0 72 16 122
2011 CR-05 37 48 7 4 4 0 0 85 7 27
2008 CR 31 38 13 11 6 0 1 70 17 141
2008 CR-04 32 37 13 11 7 0 1 69 17 122
2008 CR-05 31 44 6 19 0 0 0 75 19 16

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 27 18 18 0 0 0 64 18 22
2018 CR-04 33 17 25 25 0 0 0 50 25 12
2018 CR-05 40 40 10 10 0 0 0 80 10 10
2017 CR 24 38 14 17 7 0 0 62 24 29
2017 CR-04 12 29 24 23 12 0 0 41 35 17
2014 CR 30 40 14 10 7 0 0 69 17 58
2014 CR-04 21 42 16 14 7 0 0 63 21 43
2011 CR 36 34 12 8 10 0 1 70 17 156
2011 CR-04 30 37 11 9 12 0 1 68 21 122
2011 CR-05 57 25 14 4 0 0 0 82 4 28
2008 CR 23 44 16 11 6 0 0 67 17 140
2008 CR-04 21 44 17 11 7 0 0 65 18 121
2008 CR-05 31 50 6 13 0 0 0 81 13 16

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 36 23 14 5 0 0 59 18 22
2018 CR-04 8 42 17 25 8 0 0 50 33 12
2018 CR-05 40 30 30 0 0 0 0 70 0 10
2017 CR 31 38 14 10 7 0 0 69 17 29
2017 CR-04 18 35 24 12 12 0 0 53 23 17
2014 CR 38 38 7 9 9 0 0 76 17 58
2014 CR-04 33 39 9 12 7 0 0 72 19 43
2011 CR 35 40 8 9 7 0 0 75 16 154
2011 CR-04 32 42 7 11 7 0 0 74 18 121
2011 CR-05 48 37 11 0 4 0 0 85 4 27
2008 CR 31 37 13 13 6 0 0 68 19 141
2008 CR-04 28 37 13 15 7 0 0 65 22 122
2008 CR-05 63 31 6 0 0 0 0 94 0 16

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 45 14 5 5 0 0 77 9 22
2018 CR-04 25 50 17 0 8 0 0 75 8 12
2018 CR-05 40 40 10 10 0 0 0 80 10 10
2017 CR 62 17 7 7 7 0 0 79 14 29
2017 CR-04 53 24 12 6 6 0 0 77 12 17
2014 CR 43 31 14 5 7 0 0 74 12 58
2014 CR-04 42 35 12 5 7 0 0 77 12 43
2011 CR 53 28 6 7 5 0 0 81 12 156
2011 CR-04 54 29 6 5 7 0 0 83 11 122
2011 CR-05 54 25 7 14 0 0 0 79 14 28

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 27 18 23 0 0 0 59 23 22
2018 CR-04 17 33 17 33 0 0 0 50 33 12
2018 CR-05 50 20 20 10 0 0 0 70 10 10
2017 CR 31 49 7 3 10 0 0 79 14 29
2017 CR-04 23 47 12 0 18 0 0 71 18 17
2014 CR 28 38 17 10 7 0 0 65 17 58
2014 CR-04 21 42 19 12 7 0 0 63 19 43
2011 CR 31 38 16 9 6 0 0 69 15 154
2011 CR-04 30 34 18 10 8 0 0 64 18 120
2011 CR-05 32 61 4 4 0 0 0 93 4 28
2008 CR 28 40 20 9 3 0 0 69 11 141
2008 CR-04 29 37 22 9 3 0 0 66 12 122
2008 CR-05 25 63 6 6 0 0 0 88 6 16

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 14 27 14 36 5 0 5 43 43 22
2018 CR-04 0 42 8 33 8 0 8 45 45 12
2018 CR-05 30 10 20 40 0 0 0 40 40 10
2017 CR 28 35 17 7 14 0 0 62 21 29
2017 CR-04 18 36 29 6 12 0 0 53 18 17
2014 CR 24 29 14 26 5 0 2 54 32 58
2014 CR-04 24 25 14 33 5 0 0 48 37 43
2011 CR 29 40 13 9 7 1 1 70 16 156
2011 CR-04 29 35 16 10 9 1 0 64 19 122
2011 CR-05 29 61 4 4 0 0 4 93 4 28

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 18 27 27 27 0 0 0 45 27 22
2018 CR-04 0 25 33 42 0 0 0 25 42 12
2018 CR-05 40 30 20 10 0 0 0 70 10 10
2017 CR 31 41 10 10 7 0 0 73 17 29
2017 CR-04 23 35 18 18 6 0 0 59 23 17

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 41 9 9 5 0 0 77 14 22
2018 CR-04 17 42 17 17 8 0 0 58 25 12
2018 CR-05 60 40 0 0 0 0 0 100 0 10
2017 CR 52 31 10 0 7 0 0 83 7 29
2017 CR-04 35 41 18 0 6 0 0 77 6 17
2014 CR 35 36 16 7 7 0 0 70 14 58
2014 CR-04 28 37 21 7 7 0 0 65 14 43
2011 CR 40 40 9 8 1 2 0 82 9 156
2011 CR-04 35 40 11 10 2 2 0 77 12 122
2011 CR-05 54 43 4 0 0 0 0 96 0 28
2008 CR 40 40 13 4 3 0 0 80 7 141
2008 CR-04 39 40 13 5 3 0 0 79 8 122
2008 CR-05 56 38 6 0 0 0 0 94 0 16

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 27 18 23 9 0 0 50 32 22
2018 CR-04 8 33 25 25 8 0 0 42 33 12
2018 CR-05 40 20 10 20 10 0 0 60 30 10
2017 CR 35 31 7 14 14 0 0 66 27 29
2017 CR-04 18 42 6 24 12 0 0 59 35 17

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 50 27 18 5 0 0 0 77 5 22
2018 CR-04 50 17 33 0 0 0 0 67 0 12
2018 CR-05 50 40 0 10 0 0 0 90 10 10
2017 CR 52 38 7 0 3 0 0 90 3 29
2017 CR-04 29 53 12 0 6 0 0 82 6 17
2014 CR 62 24 10 0 3 0 0 86 3 58
2014 CR-04 58 25 14 0 2 0 0 84 2 43
2011 CR 61 26 11 2 0 0 0 87 2 155
2011 CR-04 58 26 13 2 0 0 0 84 2 121
2011 CR-05 75 21 4 0 0 0 0 96 0 28

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 18 23 23 27 5 0 5 43 33 22
2018 CR-04 17 17 25 33 0 0 8 36 36 12
2018 CR-05 20 30 20 20 10 0 0 50 30 10
2017 CR 35 27 10 17 10 0 0 62 27 29
2017 CR-04 29 23 18 12 18 0 0 53 29 17
2014 CR 24 36 21 10 9 0 0 60 19 58
2014 CR-04 21 39 16 14 9 0 0 60 23 43
2011 CR 35 37 14 12 2 0 0 72 14 154
2011 CR-04 34 38 16 10 3 0 0 72 13 120
2011 CR-05 36 36 11 18 0 0 0 71 18 28

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 32 9 18 9 0 0 64 27 22
2018 CR-04 42 25 8 17 8 0 0 67 25 12
2018 CR-05 20 40 10 20 10 0 0 60 30 10
2017 CR 35 28 17 14 7 0 0 62 20 29
2017 CR-04 29 30 18 12 12 0 0 59 23 17
2014 CR 29 30 22 14 5 0 0 59 19 58
2014 CR-04 30 28 18 19 5 0 0 58 24 43

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 32 14 18 5 0 5 62 24 22
2018 CR-04 17 25 17 25 8 0 8 45 36 12
2018 CR-05 40 40 10 10 0 0 0 80 10 10
2017 CR 35 41 14 3 3 3 0 79 7 29
2017 CR-04 29 41 18 0 6 6 0 75 6 17
2014 CR 38 33 16 7 7 0 0 70 14 58
2014 CR-04 37 37 9 9 7 0 0 74 16 43
2011 CR 47 36 8 6 2 0 0 83 8 156
2011 CR-04 48 34 8 7 2 0 0 82 10 122
2011 CR-05 46 43 7 4 0 0 0 89 4 28

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 27 14 18 0 0 0 68 18 22
2018 CR-04 33 33 8 25 0 0 0 67 25 12
2018 CR-05 50 20 20 10 0 0 0 70 10 10
2017 CR 38 38 14 7 3 0 0 76 10 29
2017 CR-04 23 47 12 12 6 0 0 71 18 17
2014 CR 37 41 14 2 7 0 0 77 9 58
2014 CR-04 33 41 16 2 7 0 0 74 9 43
2011 CR 43 33 12 8 4 0 0 76 12 156
2011 CR-04 39 33 13 11 5 0 0 71 16 122
2011 CR-05 57 39 4 0 0 0 0 96 0 28
2008 CR 35 47 11 4 3 0 0 82 7 141
2008 CR-04 34 47 12 4 3 0 0 80 7 122
2008 CR-05 44 44 6 6 0 0 0 88 6 16

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 36 14 9 0 0 0 77 9 22
2018 CR-04 42 25 25 8 0 0 0 67 8 12
2018 CR-05 40 50 0 10 0 0 0 90 10 10
2017 CR 65 21 10 0 3 0 0 86 3 29
2017 CR-04 76 12 12 0 0 0 0 88 0 17
2014 CR 59 28 8 3 2 0 0 87 5 58
2014 CR-04 54 30 11 2 2 0 0 84 5 43
2011 CR 51 36 8 4 1 0 1 87 5 156
2011 CR-04 51 37 7 3 2 0 1 88 5 122
2011 CR-05 50 32 11 7 0 0 0 82 7 28
2008 CR 38 40 15 4 4 0 0 78 7 141
2008 CR-04 36 42 16 3 3 0 0 78 7 122
2008 CR-05 50 31 13 0 6 0 0 81 6 16

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 18 55 14 5 0 0 18 27 22
2018 CR-04 8 25 67 0 0 0 0 0 33 12
2018 CR-05 10 10 40 30 10 0 0 40 20 10
2017 CR 7 21 18 25 22 4 4 50 31 28
2017 CR-04 6 25 12 31 19 0 6 53 34 16
2014 CR 5 24 22 26 17 2 3 46 31 58
2014 CR-04 7 28 25 19 14 2 5 35 37 43
2011 CR 8 23 24 24 18 1 3 43 32 155
2011 CR-04 10 22 26 21 17 0 3 39 33 121
2011 CR-05 0 29 18 29 21 4 0 52 30 28
2008 CR 5 23 35 20 11 1 5 33 30 141
2008 CR-04 5 24 37 16 11 2 5 30 31 122
2008 CR-05 6 25 25 38 6 0 0 44 31 16

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 32 27 9 18 5 0 29 43 22
2018 CR-04 8 42 17 8 17 8 0 27 55 12
2018 CR-05 10 20 40 10 20 0 0 30 30 10
2017 CR 4 18 22 22 30 4 0 54 23 27
2017 CR-04 7 20 27 13 27 6 0 43 28 15
2014 CR 16 19 20 19 17 2 7 40 38 58
2014 CR-04 21 14 23 21 12 2 7 36 38 43
2011 CR 8 17 27 23 19 1 4 44 27 156
2011 CR-04 9 17 28 25 15 1 6 42 28 122
2011 CR-05 7 18 25 14 32 4 0 48 26 28
2008 CR 6 14 24 25 22 4 5 52 21 140
2008 CR-04 6 14 25 25 22 3 5 51 22 121
2008 CR-05 6 13 19 25 25 13 0 57 21 16

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 14 23 45 14 0 0 5 14 38 22
2018 CR-04 8 42 33 8 0 0 8 9 55 12
2018 CR-05 20 0 60 20 0 0 0 20 20 10
2017 CR 18 29 25 7 22 0 0 29 47 28
2017 CR-04 32 13 25 12 19 0 0 31 44 16
2014 CR 33 22 19 5 16 0 5 22 58 58
2014 CR-04 39 21 24 2 9 0 5 12 63 43
2011 CR 23 21 26 12 12 1 5 26 47 155
2011 CR-04 25 22 25 11 9 1 6 22 51 122
2011 CR-05 15 15 26 15 26 4 0 42 31 27
2008 CR 20 25 18 18 11 4 4 32 48 141
2008 CR-04 20 28 19 13 12 4 4 28 52 122
2008 CR-05 19 6 13 56 6 0 0 63 25 16

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 5 18 18 45 14 0 0 59 23 22
2018 CR-04 0 33 25 25 17 0 0 42 33 12
2018 CR-05 10 0 10 70 10 0 0 80 10 10
2017 CR 4 19 15 19 45 0 0 63 22 27
2017 CR-04 7 20 13 13 46 0 0 60 27 15
2014 CR 5 17 28 20 24 0 5 47 23 58
2014 CR-04 7 21 33 18 16 0 5 36 29 43
2011 CR 6 13 25 26 23 1 6 53 20 155
2011 CR-04 7 13 28 25 20 1 7 48 21 121
2011 CR-05 4 11 18 29 32 4 4 65 15 28
2008 CR 4 16 32 24 16 3 5 43 22 140
2008 CR-04 4 17 34 22 15 2 5 40 23 121
2008 CR-05 6 6 25 31 25 6 0 60 13 16

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 5 36 32 14 9 0 5 24 43 22
2018 CR-04 0 67 8 17 8 0 0 25 67 12
2018 CR-05 10 0 60 10 10 0 10 22 11 10
2017 CR 15 4 37 7 37 0 0 45 19 27
2017 CR-04 13 7 40 6 33 0 0 40 20 15
2014 CR 14 20 21 16 26 0 3 43 35 58
2014 CR-04 19 23 21 12 21 0 5 34 44 43
2011 CR 10 15 29 17 22 1 5 42 27 156
2011 CR-04 12 14 31 16 20 1 6 39 28 122
2011 CR-05 0 25 25 14 29 4 4 46 27 28
2008 CR 6 16 30 19 21 1 6 43 24 140
2008 CR-04 7 16 31 17 21 2 6 42 24 121
2008 CR-05 6 19 25 25 19 0 6 47 27 16

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 14 23 18 14 14 5 14 33 44 22
2018 CR-04 17 42 17 0 8 0 17 10 70 12
2018 CR-05 10 0 20 30 20 10 10 63 13 10
2017 CR 4 22 26 11 34 4 0 46 27 27
2017 CR-04 7 20 27 13 27 6 0 43 29 15
2014 CR 8 12 21 26 26 2 5 56 22 58
2014 CR-04 11 16 21 23 21 0 7 48 30 43
2011 CR 9 19 23 23 17 1 7 43 31 154
2011 CR-04 11 18 26 23 12 2 7 39 32 121
2011 CR-05 4 22 15 26 30 0 4 58 27 27
2008 CR 13 21 21 16 16 6 6 36 40 141
2008 CR-04 12 24 22 15 16 6 6 34 41 122
2008 CR-05 25 0 19 25 19 13 0 50 29 16

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 10 24 29 24 5 5 5 32 37 21
2017 CR 15 19 22 15 30 0 0 45 33 27
2017 CR-04 20 13 20 13 33 0 0 47 34 15
2014 CR 20 21 14 14 21 2 9 38 46 58
2014 CR-04 25 21 16 14 14 2 7 31 51 43
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 27 41 0 14 5 5 40 15 22
2018 CR-04 0 25 50 0 17 0 8 27 18 12
2018 CR-05 20 30 30 0 10 10 0 56 11 10
2017 CR 35 17 24 3 10 7 3 58 15 29
2017 CR-04 29 12 41 0 6 12 0 47 6 17
2014 CR 26 36 12 9 9 5 3 68 19 58
2014 CR-04 28 40 11 5 9 2 5 73 15 43

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 18 45 5 9 18 5 0 67 29 22
2018 CR-04 8 58 8 0 17 8 0 73 18 12
2018 CR-05 30 30 0 20 20 0 0 60 40 10
2017 CR 45 24 3 14 13 0 0 69 27 29
2017 CR-04 41 24 6 18 11 0 0 65 29 17
2014 CR 43 27 8 9 12 0 0 71 21 58
2014 CR-04 45 25 7 7 16 0 0 70 23 43

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 5 5 14 36 14 18 9 13 69 22
2018 CR-04 0 8 25 33 8 17 8 11 56 12
2018 CR-05 10 0 0 40 20 20 10 14 86 10
2017 CR 10 14 21 24 7 24 0 32 40 29
2017 CR-04 6 6 24 23 6 35 0 18 45 17
2014 CR 17 10 19 24 13 14 2 33 45 58
2014 CR-04 16 9 19 23 18 12 2 30 48 43

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 50 14 0 9 0 0 77 9 22
2018 CR-04 25 42 25 0 8 0 0 67 8 12
2018 CR-05 30 60 0 0 10 0 0 90 10 10
2017 CR 48 34 0 14 3 0 0 83 17 29
2017 CR-04 47 29 0 24 0 0 0 76 24 17
2014 CR 40 34 10 10 5 0 0 74 16 58
2014 CR-04 40 32 14 7 7 0 0 72 14 43

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 18 45 9 14 9 0 5 67 24 22
2018 CR-04 8 50 8 8 17 0 8 64 27 12
2018 CR-05 30 40 10 20 0 0 0 70 20 10
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 41 9 5 9 0 0 77 14 22
2018 CR-04 25 58 8 0 8 0 0 83 8 12
2018 CR-05 50 20 10 10 10 0 0 70 20 10
2017 CR 38 38 10 10 3 0 0 76 14 29
2017 CR-04 29 47 12 6 6 0 0 77 12 17
2014 CR 43 32 5 10 7 2 0 77 18 58
2014 CR-04 37 39 2 12 7 2 0 78 19 43
2011 CR 39 36 10 6 8 0 0 75 14 155
2011 CR-04 39 34 12 7 8 0 0 73 16 121
2011 CR-05 43 43 7 4 4 0 0 86 7 28
2008 CR 41 31 14 9 4 1 1 74 12 140
2008 CR-04 40 31 14 7 4 1 2 74 12 121
2008 CR-05 44 25 13 19 0 0 0 69 19 16

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 27 18 5 9 5 0 67 14 22
2018 CR-04 17 42 25 0 8 8 0 64 9 12
2018 CR-05 60 10 10 10 10 0 0 70 20 10
2017 CR 48 28 10 10 0 3 0 79 11 29
2017 CR-04 41 29 18 6 0 6 0 75 6 17
2014 CR 48 26 8 7 7 3 0 77 14 58
2014 CR-04 51 23 9 5 7 5 0 78 12 43
2011 CR 48 28 12 3 6 1 0 78 10 155
2011 CR-04 50 27 12 3 7 1 0 78 10 121
2011 CR-05 39 36 14 4 4 4 0 78 7 28
2008 CR 51 26 8 7 6 1 1 79 13 140
2008 CR-04 51 28 7 6 6 2 1 81 12 121
2008 CR-05 50 13 13 19 6 0 0 63 25 16

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 18 41 14 9 14 0 5 62 24 22
2018 CR-04 8 50 17 8 8 0 8 64 18 12
2018 CR-05 30 30 10 10 20 0 0 60 30 10
2017 CR 38 31 7 14 7 0 3 72 21 29
2017 CR-04 29 29 6 18 12 0 6 62 31 17
2014 CR 46 26 2 14 9 4 0 74 24 57
2014 CR-04 51 23 2 12 9 2 0 76 22 43
2011 CR 41 35 5 10 8 0 1 77 18 155
2011 CR-04 43 31 6 12 8 0 0 74 20 121
2011 CR-05 39 46 0 4 7 0 4 89 11 28
2008 CR 43 33 9 9 6 0 1 76 14 140
2008 CR-04 43 35 8 7 6 0 1 78 13 121
2008 CR-05 50 13 13 19 6 0 0 63 25 16

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 45 9 0 9 0 0 82 9 22
2018 CR-04 25 58 8 0 8 0 0 83 8 12
2018 CR-05 50 30 10 0 10 0 0 80 10 10
2017 CR 62 14 14 7 0 3 0 79 7 29
2017 CR-04 53 18 12 12 0 6 0 75 13 17

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 32 18 0 14 0 0 68 14 22
2018 CR-04 25 42 17 0 17 0 0 67 17 12
2018 CR-05 50 20 20 0 10 0 0 70 10 10
2017 CR 48 25 14 10 3 0 0 73 13 29
2017 CR-04 41 30 12 12 6 0 0 71 17 17
2014 CR 59 20 3 7 9 2 0 81 16 58
2014 CR-04 58 18 2 7 12 2 0 78 19 43
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 14 45 18 9 14 0 0 59 23 22
2018 CR-04 0 42 25 17 17 0 0 42 33 12
2018 CR-05 30 50 10 0 10 0 0 80 10 10
2017 CR 35 34 10 7 10 3 0 72 18 29
2017 CR-04 29 29 12 12 12 6 0 62 25 17
2014 CR 37 37 9 3 9 5 0 78 13 57
2014 CR-04 36 33 12 5 10 5 0 72 15 42
2011 CR 30 32 12 10 8 8 0 68 19 155
2011 CR-04 30 31 12 12 8 7 0 65 22 122
2011 CR-05 26 41 15 0 4 15 0 78 4 27

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 23 23 23 9 0 0 45 32 22
2018 CR-04 17 17 17 33 17 0 0 33 50 12
2018 CR-05 30 30 30 10 0 0 0 60 10 10
2017 CR 28 41 10 10 10 0 0 69 21 29
2017 CR-04 23 35 12 18 12 0 0 59 29 17
2014 CR 29 38 12 10 9 2 0 69 19 58
2014 CR-04 30 31 14 11 12 2 0 62 24 43
2011 CR 27 31 17 12 10 3 0 60 23 154
2011 CR-04 25 31 16 15 11 2 0 58 26 122
2011 CR-05 23 35 23 4 4 12 0 65 9 26
2008 CR 43 30 9 6 10 2 0 74 16 140
2008 CR-04 42 31 11 5 9 2 0 75 14 121
2008 CR-05 44 25 0 13 19 0 0 69 31 16

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 36 23 32 0 0 0 45 32 22
2018 CR-04 0 33 17 50 0 0 0 33 50 12
2018 CR-05 20 40 30 10 0 0 0 60 10 10
2017 CR 24 38 10 7 14 7 0 67 22 29
2017 CR-04 18 35 18 6 18 6 0 56 25 17
2014 CR 22 34 17 10 9 7 0 61 20 58
2014 CR-04 21 33 19 14 12 2 0 55 26 43
2011 CR 14 37 17 16 8 8 0 56 26 155
2011 CR-04 13 40 16 17 7 6 0 57 26 122
2011 CR-05 15 30 19 15 7 15 0 52 26 27
2008 CR 23 34 17 14 5 7 0 61 21 140
2008 CR-04 26 36 16 12 4 6 0 66 18 121
2008 CR-05 6 13 19 31 13 19 0 23 54 16

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 32 27 14 18 0 0 41 32 22
2018 CR-04 0 17 42 17 25 0 0 17 42 12
2018 CR-05 20 50 10 10 10 0 0 70 20 10
2017 CR 24 24 10 14 21 7 0 52 37 29
2017 CR-04 18 24 12 12 29 6 0 44 44 17
2014 CR 26 28 14 17 12 3 0 55 30 58
2014 CR-04 23 24 19 23 9 2 0 48 33 43
2011 CR 17 34 15 17 10 6 0 55 29 155
2011 CR-04 17 35 15 18 10 5 0 55 29 122
2011 CR-05 11 33 19 11 15 11 0 50 29 27
2008 CR 27 33 15 12 10 2 1 62 22 139
2008 CR-04 27 36 16 9 9 3 1 65 19 120
2008 CR-05 25 13 13 31 19 0 0 38 50 16
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 18 36 36 9 0 0 0 55 9 22
2018 CR-04 0 50 42 8 0 0 0 50 8 12
2018 CR-05 40 20 30 10 0 0 0 60 10 10
2017 CR 38 31 17 10 0 3 0 72 11 29
2017 CR-04 29 29 18 18 0 6 0 62 19 17
2014 CR 29 36 14 13 2 5 0 69 16 58
2014 CR-04 26 35 16 16 2 5 0 64 19 43
2011 CR 36 41 11 7 2 3 0 79 9 156
2011 CR-04 33 43 11 8 2 3 0 78 11 122
2011 CR-05 46 36 14 0 0 4 0 85 0 28

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 36 23 9 0 9 0 65 10 22
2018 CR-04 8 42 33 17 0 0 0 50 17 12
2018 CR-05 40 30 10 0 0 20 0 88 0 10
2017 CR 49 44 7 0 0 0 0 93 0 29
2017 CR-04 36 58 6 0 0 0 0 94 0 17
2014 CR 29 36 12 10 3 9 0 72 15 58
2014 CR-04 28 37 16 9 2 7 0 70 12 43
2011 CR 36 35 10 6 5 6 1 77 13 156
2011 CR-04 31 37 9 8 7 7 1 74 16 122
2011 CR-05 54 25 14 0 0 4 4 85 0 28
2008 CR 31 31 14 10 6 7 1 68 17 140
2008 CR-04 34 31 14 9 5 7 0 70 15 121
2008 CR-05 19 38 6 19 13 0 6 60 33 16

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 14 41 5 9 0 0 45 14 22
2018 CR-04 17 17 50 8 8 0 0 33 17 12
2018 CR-05 50 10 30 0 10 0 0 60 10 10

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 14 18 5 23 32 5 5 35 60 22
2018 CR-04 0 8 0 42 42 0 8 9 91 12
2018 CR-05 30 30 10 0 20 10 0 67 22 10
2017 CR 25 17 14 20 14 7 3 47 38 29
2017 CR-04 12 12 18 35 12 12 0 27 53 17
2014 CR 21 10 17 24 16 9 3 35 45 58
2014 CR-04 19 12 16 25 16 7 5 34 47 43
2011 CR 21 21 11 12 20 12 3 50 38 155
2011 CR-04 18 23 10 13 21 11 3 48 40 122
2011 CR-05 30 15 19 11 15 11 0 50 29 27

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 14 32 23 9 18 5 0 48 29 22
2018 CR-04 0 33 33 8 17 8 0 36 27 12
2018 CR-05 30 30 10 10 20 0 0 60 30 10
2017 CR 38 31 14 3 10 3 0 72 14 29
2017 CR-04 23 42 17 0 18 0 0 65 18 17
2014 CR 31 35 9 13 5 3 3 71 20 58
2014 CR-04 30 35 9 16 5 0 5 69 22 43
2011 CR 36 29 13 10 9 3 0 68 19 156
2011 CR-04 36 29 12 11 11 2 0 66 22 122
2011 CR-05 36 32 18 4 4 7 0 73 8 28
2008 CR 30 33 13 7 13 4 1 65 21 141
2008 CR-04 30 30 15 6 14 4 1 64 21 122
2008 CR-05 25 50 0 19 6 0 0 75 25 16

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 10 24 24 24 14 0 5 35 40 21
2017 CR 24 35 7 7 27 0 0 59 34 29
2017 CR-04 12 30 12 6 41 0 0 41 47 17
2014 CR 15 23 16 16 24 3 3 41 43 58
2014 CR-04 14 24 14 14 30 0 5 39 46 43
2011 CR 16 20 15 13 32 2 1 37 47 156
2011 CR-04 14 19 13 14 39 2 0 33 53 122
2011 CR-05 25 21 29 14 4 0 7 50 19 28
2008 CR 17 28 15 16 17 4 3 48 36 140
2008 CR-04 17 27 16 13 19 4 3 48 35 121
2008 CR-05 19 31 13 38 0 0 0 50 38 16

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 5 32 36 18 5 0 5 38 24 22
2018 CR-04 0 17 42 25 8 0 8 18 36 12
2018 CR-05 10 50 30 10 0 0 0 60 10 10
2017 CR 31 24 24 7 7 7 0 60 15 29
2017 CR-04 18 18 35 6 12 12 0 40 20 17

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 27 14 9 5 0 0 73 14 22
2018 CR-04 33 25 17 17 8 0 0 58 25 12
2018 CR-05 60 30 10 0 0 0 0 90 0 10
2017 CR 48 24 27 0 0 0 0 73 0 29
2017 CR-04 35 30 35 0 0 0 0 65 0 17
2014 CR 48 26 9 5 5 7 0 80 11 58
2014 CR-04 49 21 12 6 5 7 0 75 12 43

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 36 18 9 5 0 0 68 14 22
2018 CR-04 8 50 25 8 8 0 0 58 17 12
2018 CR-05 60 20 10 10 0 0 0 80 10 10
2017 CR 48 28 21 3 0 0 0 76 3 29
2017 CR-04 47 24 24 6 0 0 0 71 6 17
2014 CR 47 33 12 0 5 3 0 82 5 58
2014 CR-04 49 28 16 0 5 2 0 79 5 43
2011 CR 41 37 11 5 3 3 0 81 8 155
2011 CR-04 42 35 11 5 4 3 0 80 9 122
2011 CR-05 33 44 15 4 0 4 0 81 4 27

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 32 9 23 0 0 0 68 23 22
2018 CR-04 17 50 8 25 0 0 0 67 25 12
2018 CR-05 60 10 10 20 0 0 0 70 20 10
2017 CR 55 17 17 7 3 0 0 73 10 29
2017 CR-04 41 24 17 12 6 0 0 65 18 17
2014 CR 55 33 9 2 2 0 0 88 3 58
2014 CR-04 54 35 9 0 2 0 0 88 2 43
2011 CR 54 31 6 6 3 1 0 86 8 155
2011 CR-04 53 30 6 7 3 0 0 84 11 122
2011 CR-05 52 37 7 0 0 4 0 92 0 27
2008 CR 55 29 9 4 2 0 0 84 6 140
2008 CR-04 59 26 8 4 2 0 0 85 7 121
2008 CR-05 31 44 19 6 0 0 0 75 6 16

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 18 32 18 5 0 0 45 23 22
2018 CR-04 17 17 42 17 8 0 0 33 25 12
2018 CR-05 40 20 20 20 0 0 0 60 20 10
2017 CR 45 24 17 7 7 0 0 69 14 29
2017 CR-04 35 29 12 12 12 0 0 65 23 17
2014 CR 33 36 17 7 7 0 0 69 13 58
2014 CR-04 30 33 21 6 9 0 0 63 16 43
2011 CR 34 36 15 8 6 1 0 71 14 154
2011 CR-04 31 35 17 10 7 0 0 66 16 122
2011 CR-05 38 46 8 0 4 4 0 88 4 26

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 18 36 14 5 0 0 45 18 22
2018 CR-04 17 17 42 17 8 0 0 33 25 12
2018 CR-05 40 20 30 10 0 0 0 60 10 10
2017 CR 38 28 17 10 7 0 0 66 17 29
2017 CR-04 23 36 17 12 12 0 0 59 23 17
2014 CR 33 34 17 10 5 0 0 67 15 58
2014 CR-04 28 33 21 11 7 0 0 61 18 43
2011 CR 37 34 13 9 6 1 0 71 16 154
2011 CR-04 35 33 14 12 7 0 0 68 18 121
2011 CR-05 37 44 11 0 4 4 0 85 4 27
2008 CR 44 34 10 9 3 0 0 78 12 141
2008 CR-04 46 33 10 8 3 0 0 79 11 122
2008 CR-05 38 38 6 19 0 0 0 75 19 16

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 14 23 18 5 5 5 50 25 22
2018 CR-04 25 25 17 17 8 0 8 55 27 12
2018 CR-05 40 0 30 20 0 10 0 44 22 10
2017 CR 35 17 17 14 10 7 0 56 26 29
2017 CR-04 18 17 24 18 12 12 0 40 33 17
2014 CR 35 26 12 12 14 2 0 61 26 58
2014 CR-04 28 28 9 16 16 2 0 57 33 43
2011 CR 34 25 14 12 11 6 0 62 24 155
2011 CR-04 33 25 11 13 11 7 0 61 26 122
2011 CR-05 33 26 22 7 7 4 0 62 15 27
2008 CR 30 26 19 13 7 5 0 59 21 141
2008 CR-04 33 24 20 12 7 5 0 59 20 122
2008 CR-05 19 44 0 19 13 6 0 67 33 16
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CR 27 9 64 22
2018 CR-04 33 0 67 12
2018 CR-05 20 20 60 10
2017 CR 14 34 52 29
2017 CR-04 24 17 59 17
2014 CR 26 30 45 58
2014 CR-04 28 21 51 43
2011 CR 37 29 35 156
2011 CR-04 34 28 38 122
2011 CR-05 46 32 21 28
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 23 77 22

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 18 14 32 23 0 14 0 37 26 22
2018 CR-04 8 17 33 33 0 8 0 27 36 12
2018 CR-05 30 10 30 10 0 20 0 50 13 10
2017 CR 21 14 27 10 7 21 0 44 22 29
2017 CR-04 18 12 29 12 6 24 0 39 23 17
2014 CR 17 14 29 0 3 26 10 49 5 58
2014 CR-04 19 14 30 0 2 21 14 50 4 43

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 27 27 14 0 5 0 57 14 22
2018 CR-04 25 17 33 25 0 0 0 42 25 12
2018 CR-05 30 40 20 0 0 10 0 78 0 10
2017 CR 42 17 27 3 7 3 0 61 11 29
2017 CR-04 30 18 35 6 6 6 0 50 13 17
2014 CR 26 29 24 3 0 14 3 67 4 58
2014 CR-04 30 21 25 5 0 14 5 63 6 43
2011 CR 37 27 20 8 3 4 0 67 12 156
2011 CR-04 40 25 18 8 4 5 0 68 13 122
2011 CR-05 18 39 29 11 0 4 0 59 11 28
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 18 18 23 14 0 23 5 50 19 22
2018 CR-04 8 33 25 17 0 8 8 50 20 12
2018 CR-05 30 0 20 10 0 40 0 50 17 10
2017 CR 21 24 31 3 3 18 0 54 8 29
2017 CR-04 18 24 29 6 6 18 0 50 14 17
2014 CR 12 17 31 3 2 24 10 45 8 58
2014 CR-04 14 14 33 5 0 21 14 43 7 43

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 18 27 14 0 9 0 55 15 22
2018 CR-04 33 17 25 25 0 0 0 50 25 12
2018 CR-05 30 20 30 0 0 20 0 63 0 10
2017 CR 45 24 17 7 0 7 0 74 7 29
2017 CR-04 35 24 18 12 0 12 0 67 13 17
2014 CR 22 29 24 2 2 17 3 65 4 58
2014 CR-04 26 28 23 2 0 16 5 68 3 43
2011 CR 42 32 12 3 2 8 0 81 6 156
2011 CR-04 42 31 12 4 2 8 0 79 7 122
2011 CR-05 36 39 14 0 0 11 0 84 0 28
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 14 18 36 9 0 0 36 45 22
2018 CR-04 17 8 17 42 17 0 0 25 58 12
2018 CR-05 30 20 20 30 0 0 0 50 30 10
2017 CR 18 24 10 24 21 0 3 43 47 29
2017 CR-04 0 29 17 18 30 0 6 31 51 17

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 50 36 5 0 0 0 59 5 22
2018 CR-04 8 42 42 8 0 0 0 50 8 12
2018 CR-05 10 60 30 0 0 0 0 70 0 10
2017 CR 38 38 7 14 0 0 3 79 14 29
2017 CR-04 41 29 12 12 0 0 6 75 13 17

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 55 14 9 0 0 0 77 9 22
2018 CR-04 25 50 17 8 0 0 0 75 8 12
2018 CR-05 20 60 10 10 0 0 0 80 10 10
2017 CR 52 17 17 10 0 0 3 71 11 29
2017 CR-04 53 18 12 12 0 0 6 75 13 17

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 14 36 27 18 5 0 0 50 23 22
2018 CR-04 17 17 42 25 0 0 0 33 25 12
2018 CR-05 10 60 10 10 10 0 0 70 20 10
2017 CR 35 31 14 14 3 0 3 68 18 29
2017 CR-04 29 29 18 12 6 0 6 62 19 17

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 68 27 5 0 0 0 0 95 0 22
2018 CR-04 58 33 8 0 0 0 0 92 0 12
2018 CR-05 80 20 0 0 0 0 0 100 0 10
2017 CR 62 21 3 0 0 0 14 96 0 29
2017 CR-04 64 12 6 0 0 0 18 93 0 17

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 32 27 14 5 0 0 55 18 22
2018 CR-04 17 33 17 25 8 0 0 50 33 12
2018 CR-05 30 30 40 0 0 0 0 60 0 10
2017 CR 35 38 14 7 0 0 7 78 7 29
2017 CR-04 29 29 18 12 0 0 12 66 13 17

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 10 48 29 14 0 0 0 57 14 21
2017 CR 38 34 17 0 7 0 3 75 7 29
2017 CR-04 29 35 18 0 12 0 6 69 12 17

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 18 36 41 5 0 0 0 55 5 22
2018 CR-04 0 42 50 8 0 0 0 42 8 12
2018 CR-05 40 30 30 0 0 0 0 70 0 10
2017 CR 35 35 21 3 3 0 3 72 7 29
2017 CR-04 29 36 23 0 6 0 6 69 6 17

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 18 50 18 14 0 0 0 68 14 22
2018 CR-04 8 42 25 25 0 0 0 50 25 12
2018 CR-05 30 60 10 0 0 0 0 90 0 10
2017 CR 39 29 18 7 7 0 0 68 14 28
2017 CR-04 31 25 25 6 12 0 0 56 19 16

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 27 27 9 5 0 0 59 14 22
2018 CR-04 25 8 50 8 8 0 0 33 17 12
2018 CR-05 40 50 0 10 0 0 0 90 10 10
2017 CR 28 38 14 10 3 0 7 70 15 29
2017 CR-04 29 41 6 12 6 0 6 75 19 17

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 32 18 5 0 0 0 77 5 22
2018 CR-04 25 42 25 8 0 0 0 67 8 12
2018 CR-05 70 20 10 0 0 0 0 90 0 10
2017 CR 61 18 7 11 0 0 4 81 11 28
2017 CR-04 53 23 0 18 0 0 6 81 19 17

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 59 27 14 0 0 0 0 86 0 22
2018 CR-04 42 42 17 0 0 0 0 83 0 12
2018 CR-05 80 10 10 0 0 0 0 90 0 10

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 27 14 9 5 0 0 73 14 22
2018 CR-04 33 25 25 8 8 0 0 58 17 12
2018 CR-05 60 30 0 10 0 0 0 90 10 10
2017 CR 59 24 3 3 7 0 3 86 11 29
2017 CR-04 47 24 6 6 12 0 6 75 19 17

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 41 23 14 0 0 0 64 14 22
2018 CR-04 17 58 17 8 0 0 0 75 8 12
2018 CR-05 30 20 30 20 0 0 0 50 20 10
2017 CR 62 21 10 3 0 0 3 86 4 29
2017 CR-04 71 12 12 0 0 0 6 87 0 17

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 18 23 18 5 0 0 55 23 22
2018 CR-04 25 17 25 25 8 0 0 42 33 12
2018 CR-05 50 20 20 10 0 0 0 70 10 10
2017 CR 55 17 14 7 3 0 3 75 11 29
2017 CR-04 53 12 12 12 6 0 6 69 19 17

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 52 10 5 0 0 0 33 93 0 21
2017 CR 49 10 0 0 0 0 41 100 0 29
2017 CR-04 47 6 0 0 0 0 47 100 0 17

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 36 14 5 5 0 0 77 9 22
2018 CR-04 25 42 17 8 8 0 0 67 17 12
2018 CR-05 60 30 10 0 0 0 0 90 0 10
2017 CR 64 21 7 0 0 0 7 92 0 28
2017 CR-04 71 12 6 0 0 0 12 93 0 17

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 45 5 18 5 0 0 73 23 22
2018 CR-04 0 50 8 33 8 0 0 50 42 12
2018 CR-05 60 40 0 0 0 0 0 100 0 10
2017 CR 35 27 24 7 3 0 3 64 11 29
2017 CR-04 35 23 29 6 0 0 6 62 6 17

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 33 19 14 0 0 0 67 14 21
2017 CR 36 32 21 7 0 0 4 70 7 28
2017 CR-04 37 32 19 6 0 0 6 73 7 16

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 5 32 45 14 5 0 0 36 18 22
2018 CR-04 0 17 58 17 8 0 0 17 25 12
2018 CR-05 10 50 30 10 0 0 0 60 10 10
2017 CR 7 41 34 10 3 0 3 50 14 29
2017 CR-04 0 47 35 6 6 0 6 50 13 17

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 5 33 43 14 5 0 0 19 38 21
2018 CR-04 9 36 45 0 9 0 0 9 45 11
2018 CR-05 0 30 40 30 0 0 0 30 30 10
2017 CR 7 10 59 10 7 0 7 19 18 29
2017 CR-04 12 18 47 12 6 0 6 19 31 17

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 32 18 5 14 5 0 62 19 22
2018 CR-04 17 25 25 8 25 0 0 42 33 12
2018 CR-05 40 40 10 0 0 10 0 89 0 10
2017 CR 43 25 18 7 4 4 0 70 11 28
2017 CR-04 31 31 25 6 6 0 0 62 13 16

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 18 27 14 18 0 0 41 32 22
2018 CR-04 8 25 33 8 25 0 0 33 33 12
2018 CR-05 40 10 20 20 10 0 0 50 30 10
2017 CR 31 35 17 3 10 3 0 68 14 29
2017 CR-04 29 30 17 6 18 0 0 59 23 17
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 32 14 9 9 0 5 33 67 22
2018 CR-04 25 42 8 0 17 0 8 27 73 12
2018 CR-05 40 20 20 20 0 0 0 40 60 10
2017 CR 28 25 20 3 17 7 0 30 70 29
2017 CR-04 18 24 29 0 18 12 0 20 80 17

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 29 14
2017 CR 26 19
2017 CR-04 25 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 57 14
2017 CR 31 19
2017 CR-04 33 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 43 14
2017 CR 16 19
2017 CR-04 17 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CR 29 14
2017 CR 16 19
2017 CR-04 16 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CR 7 14
2017 CR 5 19
2017 CR-04 8 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CR 43 14

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CR 29 14
2017 CR 37 19
2017 CR-04 34 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CR 8 46 8 8 8 23 13
2017 CR 0 67 11 0 6 17 18
2017 CR-04 0 58 8 0 8 25 12

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 15 85 13

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 0 29 14 29 21 0 7 31 54 14
2017 CR 16 21 21 11 26 0 5 39 39 19
2017 CR-04 8 8 25 17 34 0 8 18 55 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 0 29 7 29 21 0 14 33 58 14
2017 CR 0 11 11 26 43 5 5 12 76 19
2017 CR-04 0 8 17 24 42 8 0 9 72 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 23 14 14 0 5 9 68 16 22
2018 CR-04 17 33 17 17 0 0 17 60 20 12
2018 CR-05 60 10 10 10 0 10 0 78 11 10
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