2018 Public Service Employee Survey Results for Social Sciences and Humanities Research Council by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 39 9 6 0 0 0 85 6 45
2018 Non-supervisor 24 62 7 7 0 0 0 86 7 108
2017 Supervisor 34 48 11 6 0 0 2 83 6 57
2017 Non-supervisor 35 43 8 8 6 0 1 78 14 115
2014 Supervisor 36 47 9 9 0 0 0 82 9 45
2014 Non-supervisor 21 43 15 14 6 0 2 64 20 120

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 38 2 2 0 0 0 96 2 44
2018 Non-supervisor 36 51 10 2 1 0 0 87 3 108
2017 Supervisor 57 28 13 2 0 0 0 86 2 57
2017 Non-supervisor 36 46 7 8 4 0 0 82 11 115
2014 Supervisor 60 31 7 2 0 0 0 91 2 45
2014 Non-supervisor 30 39 15 9 7 0 0 69 16 120

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 64 36 0 0 0 0 0 100 0 45
2018 Non-supervisor 47 44 7 2 1 0 0 91 3 107
2017 Supervisor 66 27 6 2 0 0 0 93 2 57
2017 Non-supervisor 43 37 7 10 2 0 0 81 12 115
2014 Supervisor 71 22 0 7 0 0 0 93 7 45
2014 Non-supervisor 39 37 8 9 6 0 0 77 15 120

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 32 5 2 2 0 0 91 4 44
2018 Non-supervisor 51 39 8 2 0 0 0 90 2 109
2017 Supervisor 54 34 5 6 2 0 0 88 7 57
2017 Non-supervisor 50 30 10 5 5 0 0 79 10 115
2014 Supervisor 60 27 7 7 0 0 0 87 7 45
2014 Non-supervisor 42 30 13 8 6 0 1 72 14 120

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 34 6 4 2 0 0 87 7 45
2018 Non-supervisor 35 49 10 4 2 0 0 84 6 109
2017 Supervisor 50 35 7 6 2 0 0 86 7 57
2017 Non-supervisor 31 47 12 4 5 0 0 78 10 115
2014 Supervisor 67 24 7 2 0 0 0 91 2 45
2014 Non-supervisor 22 48 13 12 7 0 0 69 18 120

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 27 9 7 6 0 0 78 13 44
2018 Non-supervisor 29 43 16 10 3 0 0 71 13 108
2017 Supervisor 40 37 12 9 2 0 0 77 11 57
2017 Non-supervisor 36 36 8 10 10 0 0 71 21 115
2014 Supervisor 47 35 4 9 2 2 0 84 11 45
2014 Non-supervisor 23 37 20 12 8 0 0 60 20 120

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 45 11 6 0 0 0 82 6 45
2018 Non-supervisor 31 40 12 13 4 0 0 71 16 109
2017 Supervisor 40 44 5 9 2 0 0 84 11 57
2017 Non-supervisor 34 47 6 8 5 0 0 81 13 114

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 74 18 4 4 0 0 0 91 4 45
2018 Non-supervisor 58 33 6 3 1 0 0 91 4 109
2017 Supervisor 61 30 6 4 0 0 0 91 4 57
2017 Non-supervisor 47 39 6 4 4 0 0 86 8 114
2014 Supervisor 78 18 2 2 0 0 0 96 2 45
2014 Non-supervisor 41 38 10 8 2 1 0 79 11 120

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 24 5 11 4 0 0 80 15 45
2018 Non-supervisor 39 42 9 6 4 0 0 82 9 109
2017 Supervisor 46 33 10 9 2 0 0 79 11 57
2017 Non-supervisor 35 35 13 10 8 0 0 70 17 115

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 66 27 4 2 0 0 0 93 2 45
2018 Non-supervisor 54 39 5 2 1 0 0 93 3 108
2017 Supervisor 61 28 7 4 0 0 0 89 4 57
2017 Non-supervisor 57 33 9 1 0 0 0 90 1 114
2014 Supervisor 73 22 4 0 0 0 0 96 0 45
2014 Non-supervisor 51 36 13 1 0 0 0 87 1 120

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 26 2 13 2 0 0 82 16 44
2018 Non-supervisor 35 45 7 10 2 1 0 80 12 109
2017 Supervisor 48 41 9 2 0 0 0 89 2 57
2017 Non-supervisor 29 39 18 9 4 1 0 69 12 114
2014 Supervisor 51 42 2 2 2 0 0 93 4 45
2014 Non-supervisor 24 37 15 17 6 1 0 61 24 120

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 68 19 2 7 4 0 0 87 11 45
2018 Non-supervisor 41 35 14 9 2 0 0 75 10 106
2017 Supervisor 50 36 8 6 0 0 0 86 6 57
2017 Non-supervisor 34 38 15 8 5 0 0 72 13 114
2014 Supervisor 71 22 2 2 2 0 0 93 4 45
2014 Non-supervisor 30 35 15 13 7 1 0 65 19 120

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 31 5 11 2 0 0 82 13 45
2018 Non-supervisor 38 46 7 6 4 0 0 83 9 109
2017 Supervisor 44 37 7 9 2 2 0 82 11 57
2017 Non-supervisor 30 46 15 3 6 0 1 76 9 114
2014 Supervisor 52 34 5 9 0 0 0 86 9 44
2014 Non-supervisor 32 44 12 7 6 0 0 76 13 120

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 22 9 7 0 0 0 85 7 45
2018 Non-supervisor 47 36 13 3 1 1 0 83 4 109
2017 Supervisor 56 30 11 2 2 0 0 86 4 57
2017 Non-supervisor 38 45 11 3 4 0 0 82 6 114
2014 Supervisor 71 18 9 2 0 0 0 89 2 45
2014 Non-supervisor 32 41 17 5 5 0 0 73 10 120

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 22 24 17 9 0 0 50 26 45
2018 Non-supervisor 45 36 14 4 2 0 0 81 5 109
2017 Supervisor 18 37 22 21 2 0 0 55 23 57
2017 Non-supervisor 50 37 7 4 1 0 0 88 5 115
2014 Supervisor 22 40 22 7 7 0 2 64 14 45
2014 Non-supervisor 36 38 21 3 2 0 0 74 5 120

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 20 44 20 9 0 0 29 28 44
2018 Non-supervisor 13 18 35 20 14 0 1 34 31 108
2017 Supervisor 3 14 48 22 12 0 0 34 17 57
2017 Non-supervisor 5 17 41 22 11 0 3 34 23 115
2014 Supervisor 2 29 36 22 9 2 0 32 32 45
2014 Non-supervisor 5 22 40 23 6 1 3 30 28 118

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 0 23 32 36 9 0 0 45 23 44
2018 Non-supervisor 13 19 26 20 21 0 1 41 32 107
2017 Supervisor 4 12 27 41 13 4 0 56 16 57
2017 Non-supervisor 10 16 24 23 18 5 4 45 28 115
2014 Supervisor 9 13 22 29 24 2 0 55 23 45
2014 Non-supervisor 8 16 32 25 14 2 3 41 25 118

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 4 36 24 29 6 0 0 35 41 45
2018 Non-supervisor 8 30 30 22 6 1 4 29 40 108
2017 Supervisor 7 25 46 13 7 2 0 20 32 57
2017 Non-supervisor 12 27 30 18 5 3 3 25 42 115
2014 Supervisor 4 18 42 20 13 2 0 34 23 45
2014 Non-supervisor 14 27 30 17 7 2 3 25 44 118

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 4 25 33 31 7 0 0 38 29 45
2018 Non-supervisor 6 15 33 30 14 1 1 45 22 107
2017 Supervisor 2 15 42 28 13 0 0 41 17 57
2017 Non-supervisor 3 13 34 34 15 1 1 50 16 115
2014 Supervisor 0 11 42 38 9 0 0 47 11 45
2014 Non-supervisor 6 13 36 30 13 0 2 44 19 118

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 28 39 16 9 0 0 24 37 45
2018 Non-supervisor 13 23 30 19 15 0 1 33 36 109
2017 Supervisor 6 37 36 14 7 0 0 21 43 56
2017 Non-supervisor 16 14 34 16 17 2 2 34 31 115
2014 Supervisor 24 29 29 9 2 2 4 12 57 45
2014 Non-supervisor 19 27 25 15 10 3 2 26 47 119

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 18 35 29 8 0 0 37 27 45
2018 Non-supervisor 6 28 30 22 9 3 2 33 36 108
2017 Supervisor 2 25 41 23 8 0 0 31 27 57
2017 Non-supervisor 12 26 20 25 10 3 3 38 41 115
2014 Supervisor 14 20 23 30 14 0 0 43 34 44
2014 Non-supervisor 9 22 33 18 14 3 2 33 32 118

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 20 42 22 7 0 0 29 29 45
2018 Non-supervisor 6 19 42 21 10 1 1 32 26 108
2017 Supervisor 2 17 62 15 4 0 0 19 18 57
2017 Non-supervisor 7 18 42 19 12 1 1 32 26 115
2014 Supervisor 2 20 42 31 2 2 0 34 23 45
2014 Non-supervisor 12 20 37 16 8 4 3 26 34 119
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 32 13 11 5 2 0 71 16 45
2018 Non-supervisor 14 44 19 5 8 7 3 64 14 109
2017 Supervisor 44 28 10 13 2 4 0 74 15 57
2017 Non-supervisor 24 38 13 7 9 4 4 69 17 115
2014 Supervisor 56 29 9 2 2 2 0 86 5 45
2014 Non-supervisor 27 32 17 10 6 3 5 65 17 120

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 33 2 7 2 0 0 89 9 44
2018 Non-supervisor 43 30 8 11 7 2 0 74 18 107
2017 Supervisor 51 34 6 7 2 0 0 85 9 57
2017 Non-supervisor 36 35 11 10 8 0 0 70 18 115
2014 Supervisor 62 31 4 0 2 0 0 93 2 45
2014 Non-supervisor 37 29 13 11 9 0 0 67 20 120

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 45 9 12 4 7 0 73 17 45
2018 Non-supervisor 8 16 26 16 10 22 1 32 34 108
2017 Supervisor 20 32 20 20 4 6 0 54 25 57
2017 Non-supervisor 12 14 19 15 12 24 4 36 37 115
2014 Supervisor 20 36 16 20 7 2 0 57 27 45
2014 Non-supervisor 8 16 17 19 19 19 1 30 48 120

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 25 7 7 2 0 0 84 9 44
2018 Non-supervisor 45 39 8 3 5 0 0 84 7 108
2017 Supervisor 59 29 4 7 2 0 0 87 9 57
2017 Non-supervisor 50 34 6 3 6 0 0 84 10 115
2014 Supervisor 69 24 4 2 0 0 0 93 2 45
2014 Non-supervisor 51 40 3 3 3 0 0 91 7 120

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 34 6 7 2 0 0 85 9 45
2018 Non-supervisor 42 39 9 6 3 1 0 82 8 108
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 38 7 8 2 0 0 82 11 44
2018 Non-supervisor 51 32 6 4 6 0 0 83 10 109
2017 Supervisor 52 41 1 6 0 0 0 93 6 57
2017 Non-supervisor 41 36 10 7 6 0 1 77 13 115
2014 Supervisor 58 31 7 2 0 2 0 91 2 45
2014 Non-supervisor 44 32 10 5 8 1 0 77 13 119

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 34 4 2 2 0 0 91 5 44
2018 Non-supervisor 47 36 8 6 1 2 0 85 7 109
2017 Supervisor 59 28 7 4 0 0 2 89 4 57
2017 Non-supervisor 46 32 10 3 7 1 1 80 10 115
2014 Supervisor 55 31 0 9 0 4 0 91 9 45
2014 Non-supervisor 42 25 16 5 6 4 2 72 11 120

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 34 4 5 2 0 0 88 7 44
2018 Non-supervisor 41 40 8 6 6 0 0 81 11 109
2017 Supervisor 62 29 4 4 2 0 0 91 6 57
2017 Non-supervisor 50 31 7 3 6 1 1 83 10 115
2014 Supervisor 51 36 0 11 2 0 0 87 13 45
2014 Non-supervisor 41 34 9 8 5 3 0 78 13 120

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 64 23 4 5 4 0 0 86 9 44
2018 Non-supervisor 55 32 8 1 1 3 0 90 2 109
2017 Supervisor 59 26 11 2 0 2 0 87 2 57
2017 Non-supervisor 56 29 5 3 6 0 1 86 9 115

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 32 7 5 2 0 0 86 7 44
2018 Non-supervisor 48 30 9 8 5 0 0 78 13 109
2017 Supervisor 63 24 9 4 0 0 0 87 4 57
2017 Non-supervisor 53 25 12 3 6 0 1 79 9 115
2014 Supervisor 65 31 2 0 0 2 0 98 0 45
2014 Non-supervisor 54 24 9 7 5 0 1 79 12 120
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 31 9 4 2 2 16 81 8 45
2017 Supervisor 31 33 17 5 2 4 9 73 8 56
2014 Supervisor 42 38 2 4 2 11 0 90 8 45

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 37 13 4 2 2 2 79 7 45
2018 Non-supervisor 35 45 7 5 6 2 0 81 11 109
2017 Supervisor 38 29 20 9 2 0 2 68 12 56
2017 Non-supervisor 34 37 8 7 5 9 1 78 13 115
2014 Supervisor 47 36 11 2 4 0 0 82 7 45
2014 Non-supervisor 23 37 17 10 6 6 1 65 17 119

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 38 22 2 2 0 2 72 5 45
2018 Non-supervisor 31 43 12 7 6 1 0 75 13 109
2017 Supervisor 31 50 7 4 2 4 2 86 6 56
2017 Non-supervisor 26 43 13 7 8 3 1 71 15 115
2014 Supervisor 40 51 2 4 2 0 0 91 7 45
2014 Non-supervisor 23 38 16 14 6 3 0 62 21 119

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 38 20 7 0 0 2 72 7 45
2018 Non-supervisor 26 34 16 12 6 5 0 63 19 109
2017 Supervisor 20 48 16 9 0 4 2 73 10 56
2017 Non-supervisor 16 42 18 6 6 10 1 66 14 115
2014 Supervisor 31 40 13 9 2 4 0 75 11 45
2014 Non-supervisor 17 34 18 16 8 7 0 55 26 119

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 33 17 28 0 0 2 54 29 45
2018 Non-supervisor 18 35 19 20 7 0 0 53 28 109
2017 Supervisor 13 53 15 13 2 2 2 69 15 56
2017 Non-supervisor 12 41 17 14 10 5 1 56 26 115
2014 Supervisor 24 49 11 9 7 0 0 73 15 45
2014 Non-supervisor 13 38 17 19 9 3 0 53 30 119
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 41 18 2 0 0 2 80 2 45
2018 Non-supervisor 32 47 14 5 2 0 0 80 7 108
2017 Supervisor 53 34 11 2 0 0 0 87 2 57
2017 Non-supervisor 31 44 16 7 1 0 0 76 8 115
2014 Supervisor 65 31 0 4 0 0 0 96 4 45
2014 Non-supervisor 32 48 12 7 0 1 0 81 7 120

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 35 4 7 2 0 2 86 10 45
2018 Non-supervisor 32 41 13 5 3 6 1 78 8 108
2017 Supervisor 37 46 11 4 2 0 0 83 6 57
2017 Non-supervisor 26 42 17 7 3 3 2 71 11 115
2014 Supervisor 64 33 2 0 0 0 0 98 0 45
2014 Non-supervisor 36 35 9 11 4 3 2 75 16 120

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 44 16 5 0 0 0 80 5 45
2018 Non-supervisor 29 46 17 5 2 1 0 76 7 108

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 32 20 12 7 7 2 57 21 44
2018 Non-supervisor 13 29 18 19 8 13 0 48 31 108
2017 Supervisor 22 34 18 5 6 7 8 66 13 57
2017 Non-supervisor 16 19 20 13 17 11 4 41 35 115
2014 Supervisor 22 31 20 9 2 4 11 63 13 45
2014 Non-supervisor 15 19 13 12 21 15 4 42 41 120

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 33 13 18 5 2 0 64 23 45
2018 Non-supervisor 27 40 14 10 8 1 0 67 19 108
2017 Supervisor 27 39 12 16 3 2 0 68 20 57
2017 Non-supervisor 23 35 13 15 11 3 0 60 27 115
2014 Supervisor 36 31 18 11 4 0 0 67 15 45
2014 Non-supervisor 20 24 13 24 13 3 2 46 39 120

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 21 11 23 9 2 2 55 33 44
2018 Non-supervisor 23 28 15 18 15 1 0 51 33 108
2017 Supervisor 23 23 14 27 9 5 0 48 38 57
2017 Non-supervisor 16 18 11 25 26 4 1 36 53 114
2014 Supervisor 27 20 7 35 7 0 4 49 44 45
2014 Non-supervisor 9 16 12 28 30 3 2 26 61 120

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 40 9 6 4 0 0 80 11 45
2018 Non-supervisor 20 46 20 9 4 1 0 67 13 107
2017 Supervisor 36 33 23 6 0 2 0 71 6 57
2017 Non-supervisor 17 43 19 15 5 1 0 60 20 115

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 47 2 6 0 0 0 91 6 45
2018 Non-supervisor 39 35 15 8 2 1 0 75 10 108
2017 Supervisor 52 35 7 4 2 0 0 87 6 57
2017 Non-supervisor 24 34 20 15 4 3 0 60 20 115
2014 Supervisor 60 24 4 2 2 7 0 90 5 45
2014 Non-supervisor 42 27 13 7 4 7 1 74 12 120

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 40 4 7 0 0 0 89 7 45
2018 Non-supervisor 42 36 15 7 1 0 0 78 7 108
2017 Supervisor 39 40 12 6 0 4 0 82 6 57
2017 Non-supervisor 31 39 18 9 1 2 0 72 10 115
2014 Supervisor 67 27 4 2 0 0 0 93 2 45
2014 Non-supervisor 39 35 14 4 3 4 1 78 7 120

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 65 26 0 9 0 0 0 91 9 44
2018 Non-supervisor 51 34 8 6 1 0 0 85 7 108
2017 Supervisor 57 34 4 5 0 0 0 91 5 57
2017 Non-supervisor 46 35 10 6 3 0 0 81 10 115
2014 Supervisor 80 16 4 0 0 0 0 96 0 45
2014 Non-supervisor 48 38 11 2 1 1 0 87 2 120

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 28 9 7 0 0 0 85 7 45
2018 Non-supervisor 43 40 9 4 5 0 0 82 8 108
2017 Supervisor 50 36 11 2 2 0 0 85 4 57
2017 Non-supervisor 40 38 10 4 7 0 0 78 11 115
2014 Supervisor 62 31 2 2 2 0 0 93 4 45
2014 Non-supervisor 33 36 14 10 6 1 0 70 16 120

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 27 9 7 0 0 0 84 7 43
2018 Non-supervisor 43 40 7 6 5 0 0 83 10 108
2017 Supervisor 48 37 9 4 2 0 0 85 6 57
2017 Non-supervisor 36 43 9 7 5 0 0 79 12 115
2014 Supervisor 56 35 4 4 0 0 0 91 4 45
2014 Non-supervisor 32 36 17 9 5 1 0 68 14 120

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 29 20 9 2 2 2 67 12 45
2018 Non-supervisor 38 30 13 11 6 3 0 70 17 108
2017 Supervisor 37 13 32 13 6 0 0 50 18 57
2017 Non-supervisor 33 24 20 12 7 3 0 59 20 115
2014 Supervisor 40 31 9 13 2 2 2 74 16 45
2014 Non-supervisor 24 28 23 8 11 6 0 56 20 120
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 24 36 40 45
2018 Non-supervisor 23 35 41 108
2017 Supervisor 31 38 32 57
2017 Non-supervisor 27 28 45 115
2014 Supervisor 38 38 24 45
2014 Non-supervisor 36 23 42 120

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 8 0 66 0 0 25 11
2018 Non-supervisor 4 32 48 4 3 8 25
2017 Supervisor 0 18 70 6 0 6 17
2017 Non-supervisor 10 22 39 6 7 16 31
2014 Supervisor 0 29 24 30 9999 18 17
2014 Non-supervisor 0 14 54 16 9999 16 43
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 23 77 45
2018 Non-supervisor 15 85 109

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 10
2018 Non-supervisor 0 16

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 10
2018 Non-supervisor 0 16

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 10
2018 Non-supervisor 0 16

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 10
2018 Non-supervisor 0 16

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 10
2018 Non-supervisor 31 16

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 10
2018 Non-supervisor 0 16

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 10
2018 Non-supervisor 31 16

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 10
2018 Non-supervisor 0 16

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 51 10
2018 Non-supervisor 38 16

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 51 10
2018 Non-supervisor 44 16

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 24 14 13 10 19 0 54 28 44
2018 Non-supervisor 6 26 19 9 7 29 4 47 25 109
2017 Supervisor 12 31 13 10 7 24 2 59 24 57
2017 Non-supervisor 8 13 21 10 6 31 10 36 28 115
2014 Supervisor 27 22 13 2 2 22 11 73 7 45
2014 Non-supervisor 9 11 17 9 8 38 7 37 32 120

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 30 10 10 2 6 0 77 13 44
2018 Non-supervisor 24 35 21 8 3 8 1 65 12 109
2017 Supervisor 36 32 13 10 4 6 0 72 15 57
2017 Non-supervisor 25 30 18 12 3 9 2 62 18 115
2014 Supervisor 49 29 9 0 2 11 0 87 3 45
2014 Non-supervisor 26 20 17 8 7 19 3 59 20 120
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 20 21 4 2 26 2 62 9 44
2018 Non-supervisor 11 19 22 6 5 32 5 49 16 109
2017 Supervisor 18 26 18 4 2 27 5 65 8 57
2017 Non-supervisor 8 14 21 6 4 37 10 41 20 115
2014 Supervisor 31 20 11 0 0 33 4 82 0 45
2014 Non-supervisor 11 9 21 3 5 45 7 41 16 119

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 31 16 2 0 9 0 80 3 45
2018 Non-supervisor 29 31 20 5 5 10 0 67 11 109
2017 Supervisor 34 41 13 5 0 7 0 81 6 57
2017 Non-supervisor 22 30 18 7 3 17 3 64 13 115
2014 Supervisor 60 24 4 0 0 11 0 95 0 45
2014 Non-supervisor 27 22 15 4 4 26 2 67 12 119
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 33 16 0 4 0 0 80 4 45
2018 Non-supervisor 40 38 17 3 2 0 1 78 5 109
2017 Supervisor 45 36 14 4 2 0 0 80 6 57
2017 Non-supervisor 27 40 17 7 4 1 3 70 12 115

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 13 35 28 14 0 0 22 42 45
2018 Non-supervisor 12 32 30 16 10 0 0 44 26 109
2017 Supervisor 7 23 21 37 13 0 0 30 49 57
2017 Non-supervisor 14 30 30 19 7 0 0 43 26 115

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 29 35 13 11 0 0 40 24 45
2018 Non-supervisor 22 31 22 20 6 0 0 53 25 107
2017 Supervisor 8 29 32 24 7 0 0 37 31 57
2017 Non-supervisor 23 42 18 10 4 0 2 66 15 115

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 28 24 24 16 0 0 35 40 45
2018 Non-supervisor 20 24 23 19 13 0 0 44 32 108
2017 Supervisor 9 21 31 24 14 0 0 30 38 57
2017 Non-supervisor 19 28 26 12 14 1 0 47 26 115

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 28 28 11 5 0 2 56 16 44
2018 Non-supervisor 52 24 12 6 3 1 3 79 9 109
2017 Supervisor 21 29 28 6 5 2 9 57 12 57
2017 Non-supervisor 53 24 10 4 1 1 6 83 6 115

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 28 25 13 5 0 0 57 18 45
2018 Non-supervisor 34 36 16 9 6 0 0 70 14 109
2017 Supervisor 18 31 28 16 7 0 0 48 24 57
2017 Non-supervisor 29 36 17 11 6 0 1 65 18 115

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 27 32 7 0 0 0 61 7 44
2018 Non-supervisor 27 35 27 6 4 1 0 63 10 107
2017 Supervisor 36 34 24 6 0 0 0 71 6 57
2017 Non-supervisor 26 35 24 10 3 1 1 62 13 115

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 40 38 9 2 0 0 51 11 45
2018 Non-supervisor 22 34 25 12 7 0 0 56 19 107
2017 Supervisor 15 42 32 9 2 0 0 57 11 57
2017 Non-supervisor 28 30 26 10 3 0 2 59 14 115

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 31 26 11 2 0 0 60 14 45
2018 Non-supervisor 28 28 23 11 8 0 1 57 20 107
2017 Supervisor 35 38 22 5 0 0 0 73 5 57
2017 Non-supervisor 33 34 17 11 3 0 1 68 15 115

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 31 29 11 4 0 0 55 15 45
2018 Non-supervisor 22 46 23 6 2 0 0 68 8 107
2017 Supervisor 20 35 26 20 0 0 0 55 20 56
2017 Non-supervisor 30 42 14 11 2 0 1 73 13 115

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 76 20 4 0 0 0 0 96 0 44
2018 Non-supervisor 57 25 12 2 2 1 1 84 4 107
2017 Supervisor 76 18 6 0 0 0 0 94 0 57
2017 Non-supervisor 57 30 7 3 1 0 2 88 4 115

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 87 9 2 2 0 0 0 95 2 45
2018 Non-supervisor 75 15 5 0 0 2 4 95 0 106

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 68 11 9 7 2 0 2 81 10 44
2018 Non-supervisor 63 22 8 2 3 1 2 87 5 107
2017 Supervisor 65 11 15 2 2 2 4 80 4 56
2017 Non-supervisor 69 16 8 4 2 1 1 87 5 114

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 24 10 14 2 0 0 74 16 44
2018 Non-supervisor 42 35 16 2 3 0 2 79 5 109
2017 Supervisor 45 30 14 6 2 0 4 78 8 56
2017 Non-supervisor 51 33 11 2 2 0 1 85 4 115

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 23 21 2 0 0 0 77 2 43
2018 Non-supervisor 55 23 12 5 5 0 1 79 9 109
2017 Supervisor 73 21 5 0 0 0 0 95 0 57
2017 Non-supervisor 61 20 10 3 4 0 1 82 8 115

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 30 16 4 0 0 0 80 4 44
2018 Non-supervisor 51 4 3 0 0 1 42 96 0 109
2017 Supervisor 43 34 16 7 0 0 0 77 7 57
2017 Non-supervisor 54 10 3 1 1 0 31 92 3 115

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 27 4 10 0 0 0 86 10 44
2018 Non-supervisor 55 29 10 0 1 0 5 89 1 109
2017 Supervisor 51 22 16 6 0 2 4 77 6 56
2017 Non-supervisor 58 26 7 1 1 0 7 91 2 115

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 89 9 0 2 0 0 0 98 2 44
2018 Non-supervisor 52 21 9 5 6 0 6 79 12 109
2017 Supervisor 73 13 4 2 4 1 4 90 6 57
2017 Non-supervisor 52 21 11 7 7 0 2 74 14 115

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 75 9 7 7 0 0 2 86 7 44
2018 Non-supervisor 41 40 14 5 0 0 0 81 5 109
2017 Supervisor 55 27 13 2 0 0 4 85 2 57
2017 Non-supervisor 49 30 15 4 2 0 0 79 6 115

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 25 48 14 5 0 0 34 19 45
2018 Non-supervisor 13 44 32 9 2 0 1 57 11 108
2017 Supervisor 7 25 36 27 6 0 0 32 32 57
2017 Non-supervisor 14 32 44 8 3 0 0 46 10 115

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 22 39 22 5 0 0 26 34 45
2018 Non-supervisor 2 19 42 29 8 0 1 37 21 109
2017 Supervisor 7 23 37 28 5 0 0 33 30 57
2017 Non-supervisor 2 16 46 23 13 0 0 37 17 115

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 36 4 2 0 0 0 94 2 45
2018 Non-supervisor 36 45 15 3 1 1 0 81 4 108
2017 Supervisor 44 40 12 2 2 0 0 84 4 57
2017 Non-supervisor 28 45 15 7 2 3 0 76 9 115

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 27 13 11 0 2 0 75 11 45
2018 Non-supervisor 28 42 17 6 6 0 0 70 13 109
2017 Supervisor 27 54 9 9 0 0 0 82 9 57
2017 Non-supervisor 23 48 16 7 6 0 0 71 13 115
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 32 6 0 4 2 0 56 44 45
2018 Non-supervisor 54 33 7 3 1 1 1 55 45 109
2017 Supervisor 59 19 14 1 4 2 0 60 40 57
2017 Non-supervisor 50 31 10 3 2 3 0 52 48 115

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 19
2018 Non-supervisor 20 48
2017 Supervisor 42 21
2017 Non-supervisor 23 53

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 19
2018 Non-supervisor 19 48
2017 Supervisor 36 21
2017 Non-supervisor 8 53

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 19
2018 Non-supervisor 25 48
2017 Supervisor 23 21
2017 Non-supervisor 32 53

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 19
2018 Non-supervisor 13 48
2017 Supervisor 39 21
2017 Non-supervisor 17 53

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 19
2018 Non-supervisor 11 48
2017 Supervisor 10 21
2017 Non-supervisor 8 53

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 21 19
2018 Non-supervisor 23 48

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 19
2018 Non-supervisor 29 48
2017 Supervisor 24 21
2017 Non-supervisor 45 53

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 6 61 22 11 0 0 18
2018 Non-supervisor 5 84 6 0 2 2 44
2017 Supervisor 13 69 13 5 0 0 22
2017 Non-supervisor 6 80 9 0 2 4 54

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 79 21 19
2018 Non-supervisor 71 29 48

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 38 5 10 0 0 5 84 10 19
2018 Non-supervisor 32 31 10 13 6 0 8 68 21 48
2017 Supervisor 49 27 10 5 5 0 5 80 10 22
2017 Non-supervisor 20 32 13 20 9 4 2 55 31 54

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 11 5 0 16 5 46 56 34 19
2018 Non-supervisor 15 19 16 4 4 2 40 58 14 48
2017 Supervisor 9 14 19 5 4 0 49 46 17 22
2017 Non-supervisor 9 11 17 7 7 7 41 39 29 54

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 18 16 5 2 2 6 75 8 45
2018 Non-supervisor 45 14 13 8 5 0 16 70 15 109
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