2018 Public Service Employee Survey Results for Canadian Transportation Agency by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 33 39 10 12 5 0 1 73 17 119
2018 Term 44 47 4 4 0 0 0 91 4 23
2017 Indeterminate (permanent) 42 33 9 13 1 0 2 76 15 120
2017 Term 36 51 13 0 0 0 0 87 0 16
2014 Indeterminate (permanent) 41 33 11 11 5 0 0 74 16 185
2011 Indeterminate (permanent) 44 29 15 10 2 1 0 73 12 184
2008 Indeterminate (permanent) 45 33 13 5 4 0 0 78 8 153

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 41 47 6 4 2 0 0 88 6 120
2018 Term 60 27 0 13 0 0 0 87 13 23
2017 Indeterminate (permanent) 44 40 6 7 3 0 0 84 10 120
2017 Term 36 58 0 6 0 0 0 94 6 16
2014 Indeterminate (permanent) 41 39 10 8 3 1 0 80 10 186
2011 Indeterminate (permanent) 45 35 12 5 3 0 0 80 7 184
2008 Indeterminate (permanent) 41 43 11 4 2 0 0 84 6 152

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 50 42 4 2 2 0 0 91 4 119
2018 Term 51 35 4 9 0 0 0 87 9 23
2017 Indeterminate (permanent) 53 31 7 5 4 1 0 84 8 120
2017 Term 56 32 6 6 0 0 0 88 6 16
2014 Indeterminate (permanent) 53 33 10 2 2 1 0 86 4 185
2011 Indeterminate (permanent) 47 39 9 3 2 0 0 86 5 184
2008 Indeterminate (permanent) 53 36 7 3 1 1 0 89 3 153

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 45 32 9 8 6 0 0 77 14 120
2018 Term 57 38 4 0 0 0 0 96 0 23
2017 Indeterminate (permanent) 55 34 6 4 2 0 0 88 6 120
2017 Term 69 31 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 45 31 12 6 6 0 0 76 11 186
2011 Indeterminate (permanent) 51 33 5 6 3 1 1 86 9 184

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 30 44 11 9 6 0 0 74 15 118
2018 Term 51 22 18 9 0 0 0 74 9 23
2017 Indeterminate (permanent) 33 38 15 11 4 0 0 70 15 120
2017 Term 39 61 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 35 41 11 9 3 1 0 77 12 185
2011 Indeterminate (permanent) 35 43 11 6 5 0 0 78 11 184
2008 Indeterminate (permanent) 42 33 13 6 5 0 0 76 11 153

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 28 31 15 14 13 0 0 58 27 120
2018 Term 40 40 12 9 0 0 0 80 9 23
2017 Indeterminate (permanent) 34 34 16 9 7 0 0 68 16 120
2017 Term 51 36 7 6 0 0 0 87 6 16
2014 Indeterminate (permanent) 28 31 19 13 9 0 0 59 22 186
2011 Indeterminate (permanent) 27 36 14 12 9 1 1 64 22 184

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 24 40 12 13 10 0 1 65 23 119
2018 Term 49 38 9 4 0 0 0 87 4 23
2017 Indeterminate (permanent) 29 40 13 12 7 0 0 68 19 120
2017 Term 56 31 0 13 0 0 0 87 13 16

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 51 32 9 6 2 0 0 83 9 121
2018 Term 65 35 0 0 0 0 0 100 0 23
2017 Indeterminate (permanent) 38 44 10 4 4 0 0 82 8 120
2017 Term 87 6 0 7 0 0 0 93 7 16
2014 Indeterminate (permanent) 48 35 11 3 2 1 0 84 6 186
2011 Indeterminate (permanent) 49 36 10 3 2 1 0 86 4 183
2008 Indeterminate (permanent) 46 37 8 8 1 1 0 84 9 153

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 28 35 12 14 11 0 0 63 25 121
2018 Term 34 57 9 0 0 0 0 91 0 23
2017 Indeterminate (permanent) 32 37 7 13 12 0 0 69 24 120
2017 Term 63 25 13 0 0 0 0 87 0 16

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 49 40 9 2 1 0 0 89 3 118
2018 Term 51 35 9 4 0 0 0 87 4 23
2017 Indeterminate (permanent) 47 41 4 4 4 0 0 89 7 120
2017 Term 57 43 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 62 30 5 2 2 1 0 92 3 186
2011 Indeterminate (permanent) 56 34 6 2 2 0 0 90 3 184

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 34 35 14 9 8 0 0 70 17 121
2018 Term 27 60 13 0 0 0 0 87 0 23
2017 Indeterminate (permanent) 39 35 8 13 3 0 1 75 17 119
2017 Term 57 25 19 0 0 0 0 81 0 16
2014 Indeterminate (permanent) 28 40 14 10 8 0 0 68 18 186
2011 Indeterminate (permanent) 38 36 12 6 8 0 1 75 13 184

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 34 33 11 12 8 1 0 68 20 121
2018 Term 31 56 4 4 0 0 4 91 5 23
2017 Indeterminate (permanent) 44 37 9 4 5 0 1 82 9 120
2017 Term 60 40 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 33 36 15 9 7 1 0 69 16 186

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 31 33 18 10 8 0 0 64 18 121
2018 Term 56 35 9 0 0 0 0 91 0 23
2017 Indeterminate (permanent) 36 34 14 10 6 0 0 70 16 119
2017 Term 75 18 7 0 0 0 0 93 0 16
2014 Indeterminate (permanent) 42 32 14 6 5 1 0 74 12 186
2011 Indeterminate (permanent) 38 41 12 7 2 0 0 78 9 184

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 35 40 13 6 5 0 0 75 12 121
2018 Term 47 35 9 9 0 0 0 82 9 23
2017 Indeterminate (permanent) 37 35 15 10 3 0 0 72 13 120
2017 Term 57 43 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 39 36 11 8 4 1 0 76 12 186
2011 Indeterminate (permanent) 42 44 5 5 4 0 0 86 9 184
2008 Indeterminate (permanent) 48 31 12 6 3 0 0 79 8 153

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 25 34 15 16 9 1 1 59 25 121
2018 Term 69 22 9 0 0 0 0 91 0 23
2017 Indeterminate (permanent) 33 39 13 5 9 0 1 72 14 120
2017 Term 55 37 9 0 0 0 0 91 0 16
2014 Indeterminate (permanent) 32 38 13 11 6 0 1 71 16 185
2011 Indeterminate (permanent) 41 37 11 5 5 0 1 79 10 183
2008 Indeterminate (permanent) 27 37 14 13 9 0 0 64 22 153

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 21 30 36 7 5 0 2 11 52 121
2018 Term 4 9 35 20 26 0 4 49 14 23
2017 Indeterminate (permanent) 16 27 35 16 6 0 0 22 43 120
2017 Term 6 13 23 45 12 0 0 57 19 16
2014 Indeterminate (permanent) 12 27 38 15 7 1 1 22 39 185
2011 Indeterminate (permanent) 6 22 34 23 11 2 2 35 30 184
2008 Indeterminate (permanent) 16 26 29 22 5 1 2 27 43 153

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 16 22 33 19 10 1 1 29 38 121
2018 Term 9 4 31 20 31 0 4 54 14 23
2017 Indeterminate (permanent) 12 17 36 20 14 1 0 35 29 119
2017 Term 7 0 27 41 19 0 6 64 7 15
2014 Indeterminate (permanent) 10 12 27 28 19 1 3 49 23 185
2011 Indeterminate (permanent) 4 11 20 32 27 3 2 62 16 184
2008 Indeterminate (permanent) 10 21 25 26 12 4 2 41 33 153

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 16 26 21 23 11 0 2 35 43 121
2018 Term 9 4 20 40 22 0 4 65 14 23
2017 Indeterminate (permanent) 8 21 26 25 14 2 4 41 31 119
2017 Term 12 12 25 33 12 0 6 49 25 16
2014 Indeterminate (permanent) 14 24 27 22 9 1 2 32 40 186
2011 Indeterminate (permanent) 13 16 31 21 16 1 2 39 30 183
2008 Indeterminate (permanent) 20 16 32 18 9 3 3 28 38 152

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 19 25 26 18 11 1 1 29 45 120
2018 Term 4 4 9 20 57 4 0 81 9 23
2017 Indeterminate (permanent) 16 16 36 17 12 2 1 30 33 119
2017 Term 6 0 13 39 30 6 6 78 7 16
2014 Indeterminate (permanent) 7 20 32 27 12 1 1 40 27 185
2011 Indeterminate (permanent) 4 11 29 36 15 2 2 53 16 184
2008 Indeterminate (permanent) 9 13 38 26 11 1 1 37 23 151

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 27 24 27 11 8 0 3 19 53 121
2018 Term 4 9 18 35 29 0 4 68 14 23
2017 Indeterminate (permanent) 17 35 24 17 4 1 3 21 54 119
2017 Term 0 7 18 33 30 6 6 72 7 16
2014 Indeterminate (permanent) 25 26 22 12 10 1 3 23 54 185
2011 Indeterminate (permanent) 10 20 31 24 9 3 3 35 31 184
2008 Indeterminate (permanent) 16 24 29 16 9 1 4 27 42 152

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 13 24 37 13 8 3 2 22 39 120
2018 Term 14 14 28 21 18 5 0 42 29 22
2017 Indeterminate (permanent) 15 20 26 24 11 1 2 37 36 119
2017 Term 6 0 19 32 24 6 12 69 8 16
2014 Indeterminate (permanent) 4 10 28 30 23 3 2 56 15 185
2011 Indeterminate (permanent) 3 10 32 30 17 4 3 51 14 183
2008 Indeterminate (permanent) 11 20 29 18 15 4 3 36 33 153

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 16 24 27 21 8 1 3 30 42 121
2018 Term 4 9 25 13 40 4 4 58 15 23
2017 Indeterminate (permanent) 10 17 35 22 10 4 2 34 29 119
2017 Term 12 0 34 24 24 0 6 51 13 16
2014 Indeterminate (permanent) 9 28 28 18 13 2 2 32 39 185
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 28 25 19 11 10 3 4 57 23 120
2018 Term 31 29 13 4 0 13 9 77 6 23
2017 Indeterminate (permanent) 32 42 13 6 1 2 6 79 7 120
2017 Term 60 25 0 0 0 6 9 100 0 16
2014 Indeterminate (permanent) 35 24 14 10 10 4 4 64 21 186

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 45 26 10 9 8 2 0 72 18 119
2018 Term 65 22 4 9 0 0 0 87 9 23
2017 Indeterminate (permanent) 56 27 7 6 5 0 0 82 11 120
2017 Term 73 21 0 7 0 0 0 93 7 16
2014 Indeterminate (permanent) 50 26 7 9 8 1 0 76 17 186

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 12 18 23 18 14 11 5 35 38 121
2018 Term 22 20 18 9 4 26 0 58 18 23
2017 Indeterminate (permanent) 16 22 23 11 4 17 7 50 20 120
2017 Term 24 19 0 6 0 30 21 88 12 16
2014 Indeterminate (permanent) 18 19 20 14 10 13 5 46 29 186

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 49 34 7 4 5 0 0 83 10 121
2018 Term 56 40 4 0 0 0 0 96 0 23
2017 Indeterminate (permanent) 61 29 6 4 0 0 0 90 4 119
2017 Term 85 15 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 50 34 6 5 4 0 0 85 9 186

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 38 40 10 3 6 1 1 80 10 120
2018 Term 49 43 4 0 0 4 0 95 0 23
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 42 26 19 6 6 1 0 69 13 121
2018 Term 32 49 9 5 0 0 5 85 5 22
2017 Indeterminate (permanent) 47 33 6 7 3 0 3 83 11 120
2017 Term 59 34 7 0 0 0 0 93 0 15
2014 Indeterminate (permanent) 45 31 12 6 5 1 0 77 11 186
2011 Indeterminate (permanent) 31 43 11 10 5 1 1 74 15 184
2008 Indeterminate (permanent) 39 29 12 12 8 1 0 68 20 153

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 46 26 8 11 5 3 0 74 17 120
2018 Term 55 40 0 0 0 0 5 100 0 22
2017 Indeterminate (permanent) 57 25 9 2 4 0 3 84 7 120
2017 Term 93 7 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 51 28 9 4 5 3 0 81 10 186
2011 Indeterminate (permanent) 41 33 11 8 5 3 0 76 13 184
2008 Indeterminate (permanent) 44 25 12 7 9 2 0 71 17 153

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 40 32 5 12 8 1 1 74 21 121
2018 Term 42 51 3 0 0 0 5 97 0 22
2017 Indeterminate (permanent) 53 23 11 5 5 1 2 79 10 120
2017 Term 87 7 7 0 0 0 0 93 0 16
2014 Indeterminate (permanent) 44 29 11 10 4 1 0 75 15 186
2011 Indeterminate (permanent) 39 33 9 15 4 0 0 72 19 183
2008 Indeterminate (permanent) 40 26 10 12 11 0 0 66 24 153

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 55 24 6 7 7 1 0 80 14 121
2018 Term 60 17 19 0 0 5 0 81 0 22
2017 Indeterminate (permanent) 61 22 8 3 3 1 2 86 6 120
2017 Term 93 0 7 0 0 0 0 93 0 16

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 49 21 14 7 7 1 1 71 14 121
2018 Term 48 37 10 5 0 0 0 85 5 21
2017 Indeterminate (permanent) 59 21 10 4 4 1 2 82 8 120
2017 Term 93 0 7 0 0 0 0 93 0 16
2014 Indeterminate (permanent) 52 27 10 5 5 0 0 79 11 186
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 26 32 16 12 3 6 5 65 17 38
2017 Indeterminate (permanent) 47 28 8 6 3 0 7 81 10 32
2014 Indeterminate (permanent) 34 27 11 2 4 6 15 78 8 47

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 22 32 19 13 13 2 0 54 26 120
2018 Term 56 31 9 5 0 0 0 86 5 22
2017 Indeterminate (permanent) 21 37 23 6 10 2 0 59 17 120
2017 Term 61 32 7 0 0 0 0 93 0 15
2014 Indeterminate (permanent) 22 30 19 14 10 6 0 55 25 184
2011 Indeterminate (permanent) 26 29 16 13 8 8 0 60 22 184

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 19 27 20 18 15 1 0 47 32 120
2018 Term 56 37 3 5 0 0 0 93 5 22
2017 Indeterminate (permanent) 20 35 21 15 9 0 0 55 24 120
2017 Term 57 31 13 0 0 0 0 87 0 16
2014 Indeterminate (permanent) 22 30 21 13 11 2 0 53 25 186
2011 Indeterminate (permanent) 29 26 20 11 12 1 0 56 23 184
2008 Indeterminate (permanent) 25 26 20 13 16 1 0 51 29 153

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 14 29 23 19 13 2 0 44 33 119
2018 Term 37 54 5 5 0 0 0 91 5 22
2017 Indeterminate (permanent) 20 30 21 19 10 1 0 50 29 120
2017 Term 57 31 6 0 0 7 0 94 0 16
2014 Indeterminate (permanent) 20 33 19 12 10 5 0 56 23 186
2011 Indeterminate (permanent) 21 36 17 15 4 6 0 61 20 184
2008 Indeterminate (permanent) 18 26 22 19 11 3 0 46 31 153

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 13 29 21 19 17 0 0 43 36 120
2018 Term 32 49 0 14 0 5 0 85 15 22
2017 Indeterminate (permanent) 22 39 15 13 11 0 0 61 24 120
2017 Term 56 31 7 0 6 0 0 87 6 16
2014 Indeterminate (permanent) 17 31 21 16 12 2 0 49 29 186
2011 Indeterminate (permanent) 18 38 13 21 8 2 0 57 30 184
2008 Indeterminate (permanent) 15 30 14 23 18 1 0 45 41 153
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 30 49 8 8 5 1 0 79 13 121
2018 Term 44 56 0 0 0 0 0 100 0 23
2017 Indeterminate (permanent) 44 37 10 4 4 0 0 81 8 120
2017 Term 57 37 7 0 0 0 0 93 0 16
2014 Indeterminate (permanent) 46 38 13 2 1 0 0 85 3 186
2011 Indeterminate (permanent) 51 36 8 3 2 1 0 87 5 184

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 30 30 16 12 8 3 2 63 21 120
2018 Term 62 29 4 4 0 0 0 91 4 23
2017 Indeterminate (permanent) 52 26 7 8 5 2 0 79 13 120
2017 Term 69 12 6 0 6 7 0 87 6 16
2014 Indeterminate (permanent) 40 30 14 7 7 2 1 72 14 186
2011 Indeterminate (permanent) 34 34 14 11 5 2 2 70 16 184
2008 Indeterminate (permanent) 31 32 11 10 10 5 1 67 22 153

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 27 36 18 7 10 3 0 65 17 119
2018 Term 65 21 14 0 0 0 0 86 0 22

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 14 19 15 14 28 7 3 37 47 119
2018 Term 44 16 13 9 4 9 4 70 15 23
2017 Indeterminate (permanent) 16 17 18 19 12 13 4 40 37 120
2017 Term 25 12 17 0 0 31 15 68 0 16
2014 Indeterminate (permanent) 14 12 23 14 24 9 3 30 44 186
2011 Indeterminate (permanent) 16 14 17 16 18 17 2 38 41 184

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 19 33 16 17 13 2 0 53 30 120
2018 Term 53 35 3 4 4 0 0 88 9 23
2017 Indeterminate (permanent) 29 42 10 12 6 1 0 71 19 120
2017 Term 67 33 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 33 36 14 6 10 1 0 70 16 186
2011 Indeterminate (permanent) 33 37 11 10 6 2 0 72 17 184
2008 Indeterminate (permanent) 30 25 18 15 10 2 0 57 25 153

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 14 17 22 15 26 3 2 33 44 120
2018 Term 44 40 0 12 4 0 0 84 16 23
2017 Indeterminate (permanent) 18 23 19 16 21 1 2 43 38 120
2017 Term 36 51 0 7 0 6 0 93 7 16
2014 Indeterminate (permanent) 16 17 17 24 20 3 3 35 47 186
2011 Indeterminate (permanent) 11 20 16 26 20 4 1 34 49 184
2008 Indeterminate (permanent) 11 23 12 22 27 1 4 36 51 152

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 19 31 26 14 11 0 0 49 25 119
2018 Term 49 43 9 0 0 0 0 91 0 23
2017 Indeterminate (permanent) 25 45 17 6 6 1 0 71 12 120
2017 Term 60 27 13 0 0 0 0 87 0 16

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 37 32 21 4 3 3 0 71 7 120
2018 Term 69 26 0 0 0 4 0 100 0 23
2017 Indeterminate (permanent) 41 34 17 2 2 4 0 79 4 120
2017 Term 60 40 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 44 40 12 2 0 3 0 86 2 186

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 33 36 16 8 5 3 0 71 13 120
2018 Term 69 26 4 0 0 0 0 96 0 23
2017 Indeterminate (permanent) 44 36 14 3 2 2 0 81 5 119
2017 Term 67 27 6 0 0 0 0 94 0 16
2014 Indeterminate (permanent) 41 37 13 3 4 2 0 80 6 186
2011 Indeterminate (permanent) 37 38 11 9 3 2 0 77 13 184

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 36 37 10 10 6 0 0 73 17 120
2018 Term 74 22 0 0 4 0 0 96 4 23
2017 Indeterminate (permanent) 46 39 6 6 4 0 0 84 10 119
2017 Term 81 19 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 45 36 9 6 4 0 0 81 10 186
2011 Indeterminate (permanent) 47 32 9 9 3 0 0 79 12 184
2008 Indeterminate (permanent) 37 30 15 11 7 0 0 67 18 153

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 26 31 20 9 13 0 0 58 22 119
2018 Term 74 22 0 0 4 0 0 96 4 23
2017 Indeterminate (permanent) 30 32 17 10 9 1 0 64 19 120
2017 Term 73 27 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 34 33 16 7 8 2 0 69 16 186
2011 Indeterminate (permanent) 35 33 17 8 7 1 0 68 15 183

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 26 27 22 10 14 0 0 54 24 119
2018 Term 69 27 0 0 4 0 0 96 4 23
2017 Indeterminate (permanent) 31 31 17 11 10 0 0 62 21 120
2017 Term 73 27 0 0 0 0 0 100 0 16
2014 Indeterminate (permanent) 34 38 11 11 6 0 0 72 17 185
2011 Indeterminate (permanent) 36 34 13 8 7 1 0 71 16 181
2008 Indeterminate (permanent) 28 32 17 17 6 0 0 60 23 153

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 27 18 19 16 18 2 0 46 35 120
2018 Term 56 31 9 0 4 0 0 87 4 23
2017 Indeterminate (permanent) 31 21 19 10 16 2 1 54 27 120
2017 Term 49 38 13 0 0 0 0 87 0 16
2014 Indeterminate (permanent) 31 30 11 13 12 2 1 63 26 186
2011 Indeterminate (permanent) 30 24 16 12 13 5 1 56 27 183
2008 Indeterminate (permanent) 29 22 15 20 10 2 1 53 31 152
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Indeterminate (permanent) 41 25 34 121
2018 Term 22 25 53 23
2017 Indeterminate (permanent) 37 30 33 120
2017 Term 18 70 12 16
2014 Indeterminate (permanent) 28 40 33 186
2011 Indeterminate (permanent) 35 34 31 184
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 18 82 120

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 14 18 19 6 7 30 5 50 21 120
2018 Term 22 13 22 0 0 43 0 62 0 23
2017 Indeterminate (permanent) 15 18 21 5 5 29 8 51 16 120
2017 Term 12 6 11 0 0 40 31 62 0 16
2014 Indeterminate (permanent) 11 13 17 12 15 27 5 35 39 186

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 25 27 15 10 5 15 3 64 18 120
2018 Term 56 22 9 4 0 9 0 85 5 23
2017 Indeterminate (permanent) 37 28 21 3 5 5 2 69 8 117
2017 Term 49 24 13 0 0 15 0 85 0 16
2014 Indeterminate (permanent) 22 26 20 10 13 10 0 52 26 185
2011 Indeterminate (permanent) 33 29 19 8 6 5 1 66 15 184
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 12 88 120

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 16 20 17 1 7 32 8 59 12 119
2018 Term 31 13 20 0 0 31 4 68 0 23
2017 Indeterminate (permanent) 14 14 24 0 3 34 11 52 5 120
2017 Term 6 13 13 0 0 49 19 60 0 15
2014 Indeterminate (permanent) 16 18 15 3 4 35 9 60 13 186

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 30 26 15 3 6 19 3 70 10 120
2018 Term 65 18 9 0 0 9 0 90 0 23
2017 Indeterminate (permanent) 30 38 17 1 3 10 1 76 5 120
2017 Term 36 36 6 0 0 15 7 92 0 16
2014 Indeterminate (permanent) 30 27 17 3 4 17 2 70 9 186
2011 Indeterminate (permanent) 39 34 16 3 2 7 0 78 5 184
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 41 29 14 8 5 0 3 73 13 120
2018 Term 35 43 4 9 4 4 0 81 14 23
2017 Indeterminate (permanent) 44 24 17 4 8 0 3 70 12 119
2017 Term 40 37 5 18 0 0 0 77 18 16

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 8 25 27 17 23 0 0 32 41 121
2018 Term 38 26 31 4 0 0 0 65 4 23
2017 Indeterminate (permanent) 15 23 23 22 15 1 1 39 38 120
2017 Term 37 18 33 11 0 0 0 55 11 16

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 19 15 24 21 20 0 1 34 41 120
2018 Term 51 27 18 0 0 4 0 81 0 23
2017 Indeterminate (permanent) 16 29 24 14 16 0 2 45 30 119
2017 Term 49 39 6 6 0 0 0 88 6 16

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 12 14 24 20 28 0 1 27 49 118
2018 Term 38 18 40 0 0 0 4 58 0 23
2017 Indeterminate (permanent) 20 18 22 21 19 0 2 38 40 120
2017 Term 31 27 19 24 0 0 0 58 24 16

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 35 22 18 9 11 0 5 61 21 117
2018 Term 77 9 9 0 0 0 5 90 0 22
2017 Indeterminate (permanent) 42 24 16 6 6 0 7 70 13 119
2017 Term 68 20 12 0 0 0 0 88 0 16

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 31 24 16 15 14 0 1 55 29 119
2018 Term 51 31 18 0 0 0 0 82 0 23
2017 Indeterminate (permanent) 37 31 16 7 8 0 2 69 15 120
2017 Term 31 56 13 0 0 0 0 87 0 15

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 26 29 27 8 8 0 1 56 17 118
2018 Term 54 23 19 5 0 0 0 77 5 22
2017 Indeterminate (permanent) 36 29 19 10 4 0 2 66 15 120
2017 Term 46 41 6 7 0 0 0 87 7 15

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 17 20 27 16 19 0 1 38 35 119
2018 Term 47 31 18 4 0 0 0 78 4 23
2017 Indeterminate (permanent) 13 34 24 15 10 0 3 49 26 120
2017 Term 33 47 7 6 7 0 0 80 13 15

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 22 27 20 17 13 1 1 50 30 119
2018 Term 65 18 13 4 0 0 0 82 4 23
2017 Indeterminate (permanent) 31 25 19 10 10 0 4 59 21 120
2017 Term 32 41 13 0 13 0 0 73 13 15

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 35 26 23 10 7 0 0 61 17 119
2018 Term 56 31 9 4 0 0 0 87 4 23
2017 Indeterminate (permanent) 42 23 15 12 4 1 2 67 17 120
2017 Term 42 33 19 6 0 0 0 75 6 15

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 64 15 10 4 5 0 2 81 10 119
2018 Term 60 31 4 0 4 0 0 91 4 23
2017 Indeterminate (permanent) 74 16 4 2 1 0 4 93 3 120
2017 Term 60 34 0 6 0 0 0 94 6 16

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 79 9 2 4 1 1 5 93 5 118
2018 Term 77 5 14 0 0 0 5 85 0 22

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 71 9 6 3 8 0 4 83 11 119
2018 Term 69 22 4 0 0 0 4 95 0 23
2017 Indeterminate (permanent) 75 11 4 3 3 1 4 90 6 119
2017 Term 94 0 0 0 6 0 0 94 6 16

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 51 29 12 2 2 1 2 83 5 121
2018 Term 69 18 0 9 0 0 4 91 9 23
2017 Indeterminate (permanent) 60 24 7 3 2 0 3 87 6 120
2017 Term 87 7 0 6 0 0 0 94 6 16

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 48 23 11 7 9 0 2 73 16 120
2018 Term 69 9 13 0 4 0 4 82 5 23
2017 Indeterminate (permanent) 65 14 8 5 2 0 5 83 8 120
2017 Term 88 6 0 6 0 0 0 94 6 16

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 54 15 4 1 1 1 23 92 2 118
2018 Term 91 5 0 0 0 0 5 100 0 22
2017 Indeterminate (permanent) 52 13 6 1 0 0 28 90 2 119
2017 Term 66 6 6 0 0 0 22 92 0 16

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 67 13 9 2 2 0 8 86 5 120
2018 Term 64 18 9 0 5 0 5 86 5 22
2017 Indeterminate (permanent) 70 16 7 1 3 0 4 89 3 120
2017 Term 75 19 0 6 0 0 0 94 6 16

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 78 11 2 2 2 0 6 94 3 121
2018 Term 14 19 14 19 35 0 0 32 54 22
2017 Indeterminate (permanent) 73 12 5 2 1 1 5 91 4 120
2017 Term 6 12 31 13 38 0 0 18 51 16

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 63 19 10 1 2 1 5 86 3 120
2018 Term 47 26 13 9 0 0 4 77 9 23
2017 Indeterminate (permanent) 59 24 13 1 1 0 3 85 2 120
2017 Term 57 31 13 0 0 0 0 87 0 16

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 11 25 37 16 11 0 0 36 27 121
2018 Term 32 44 19 5 0 0 0 77 5 22
2017 Indeterminate (permanent) 12 26 40 11 11 0 0 38 22 120
2017 Term 12 45 42 0 0 0 0 58 0 16

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 17 20 38 15 10 0 0 25 37 119
2018 Term 4 0 35 38 22 0 0 60 4 23
2017 Indeterminate (permanent) 10 20 36 26 8 0 0 34 30 120
2017 Term 0 6 30 58 6 0 0 64 6 16

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 36 43 10 4 4 3 0 81 8 119
2018 Term 69 22 9 0 0 0 0 91 0 23
2017 Indeterminate (permanent) 46 37 11 4 2 0 0 83 6 120
2017 Term 43 29 15 6 0 7 0 77 6 16

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 20 38 15 15 11 1 0 58 27 121
2018 Term 56 35 4 4 0 0 0 91 4 23
2017 Indeterminate (permanent) 18 42 16 17 6 1 0 60 23 120
2017 Term 55 39 6 0 0 0 0 94 0 16
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 37 38 15 7 1 1 0 38 62 121
2018 Term 65 13 9 0 0 9 4 75 25 23
2017 Indeterminate (permanent) 41 29 19 4 2 4 1 43 57 120
2017 Term 38 43 0 6 0 12 0 43 57 16

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 14 75
2017 Indeterminate (permanent) 19 65

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 28 75
2017 Indeterminate (permanent) 29 65

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 20 75
2017 Indeterminate (permanent) 12 65

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 36 75
2017 Indeterminate (permanent) 41 65

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 4 75
2017 Indeterminate (permanent) 1 65

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 38 75

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 29 75
2017 Indeterminate (permanent) 42 65

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Indeterminate (permanent) 5 61 16 9 2 7 72
2017 Indeterminate (permanent) 15 63 16 4 0 2 66

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 52 48 75

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 26 29 11 15 9 0 10 61 26 75
2017 Indeterminate (permanent) 36 26 11 10 6 0 11 70 18 67

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 5 11 9 15 16 3 41 29 55 75
2017 Indeterminate (permanent) 7 3 9 1 13 5 61 29 43 67

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 58 11 8 6 7 0 11 77 14 121
2018 Term 65 9 4 4 4 4 9 85 10 23
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