2018 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 24 61 5 7 1 1 0 86 8 71
2018 Non-visible minority 39 46 6 7 2 0 0 85 9 382
2017 Visible minority 37 45 6 10 2 0 0 81 13 84
2017 Non-visible minority 41 41 6 10 3 0 0 81 13 406
2014 Visible minority 27 48 10 11 4 0 0 75 15 56
2014 Non-visible minority 34 41 10 10 4 0 0 75 14 429

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 41 41 10 4 3 1 0 83 7 71
2018 Non-visible minority 48 39 7 4 2 0 0 87 7 382
2017 Visible minority 49 45 4 2 0 0 0 94 2 84
2017 Non-visible minority 47 39 7 5 2 0 0 86 7 406
2014 Visible minority 33 55 7 3 3 0 0 88 5 56
2014 Non-visible minority 45 44 6 4 1 0 0 89 5 429

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 58 32 7 0 3 0 0 90 3 70
2018 Non-visible minority 55 36 5 3 1 0 0 91 4 381
2017 Visible minority 58 35 5 1 1 0 0 93 3 84
2017 Non-visible minority 56 36 3 4 1 0 0 92 5 405
2014 Visible minority 37 51 8 1 3 0 0 88 4 56
2014 Non-visible minority 54 37 5 3 1 0 0 91 4 429

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 55 29 8 7 1 0 0 83 8 70
2018 Non-visible minority 43 39 7 7 3 0 1 82 11 381
2017 Visible minority 49 32 3 8 6 1 0 82 14 84
2017 Non-visible minority 42 35 8 9 6 0 0 78 14 406
2014 Visible minority 48 46 5 0 1 0 0 93 1 56
2014 Non-visible minority 43 35 9 9 5 0 0 78 13 429

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 40 38 16 1 4 0 0 78 5 71
2018 Non-visible minority 41 43 8 6 3 0 0 83 9 379
2017 Visible minority 44 45 10 0 1 0 0 89 1 83
2017 Non-visible minority 40 43 8 6 3 0 0 83 9 406
2014 Visible minority 33 43 19 4 1 0 0 76 5 56
2014 Non-visible minority 34 49 11 4 2 0 0 83 6 429

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 33 33 19 12 3 0 0 66 15 71
2018 Non-visible minority 26 44 16 9 4 0 0 71 13 382
2017 Visible minority 37 31 20 7 4 1 0 69 11 83
2017 Non-visible minority 31 40 15 11 3 0 0 71 14 406
2014 Visible minority 29 36 20 8 3 4 0 68 11 56
2014 Non-visible minority 27 38 17 14 4 0 0 64 19 429

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 31 50 7 8 3 0 0 82 11 71
2018 Non-visible minority 36 44 12 7 2 0 0 80 9 382
2017 Visible minority 32 46 16 6 0 0 0 78 6 83
2017 Non-visible minority 36 47 9 6 2 0 0 83 8 406

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 50 37 8 3 1 0 0 87 4 71
2018 Non-visible minority 60 35 3 2 1 0 0 95 2 382
2017 Visible minority 51 39 7 1 1 0 0 90 2 83
2017 Non-visible minority 56 35 4 3 1 0 0 91 4 406
2014 Visible minority 46 46 5 0 3 0 0 92 3 56
2014 Non-visible minority 55 37 5 2 1 0 0 91 3 429

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 32 49 11 7 0 1 0 82 7 71
2018 Non-visible minority 34 43 12 8 3 0 0 77 11 382
2017 Visible minority 42 43 10 4 1 0 0 85 5 82
2017 Non-visible minority 37 38 12 9 4 0 0 75 13 405

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 56 25 17 0 3 0 0 80 3 70
2018 Non-visible minority 51 38 7 3 1 0 0 89 4 379
2017 Visible minority 59 38 2 1 0 0 0 97 1 84
2017 Non-visible minority 52 36 7 4 1 0 0 89 5 405
2014 Visible minority 57 31 11 0 1 0 0 88 1 56
2014 Non-visible minority 66 26 5 2 1 0 0 92 2 429

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 34 41 16 8 1 0 0 75 10 71
2018 Non-visible minority 36 43 11 8 2 0 0 79 10 382
2017 Visible minority 45 40 8 6 0 1 0 86 6 84
2017 Non-visible minority 41 39 9 8 3 0 0 80 11 405
2014 Visible minority 30 39 18 12 1 0 0 69 13 56
2014 Non-visible minority 30 43 13 9 5 0 0 73 13 428

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 34 47 15 1 1 0 0 82 3 70
2018 Non-visible minority 36 40 12 7 4 0 0 77 11 380
2017 Visible minority 45 42 6 2 5 0 0 87 7 84
2017 Non-visible minority 39 37 12 9 3 0 0 76 12 404
2014 Visible minority 30 54 7 7 3 0 0 84 10 56
2014 Non-visible minority 38 38 11 9 4 0 0 76 13 429

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 33 46 16 4 1 0 0 79 5 71
2018 Non-visible minority 38 41 11 8 2 0 0 80 10 382
2017 Visible minority 41 47 9 0 2 0 0 88 2 84
2017 Non-visible minority 41 40 10 7 2 0 1 81 9 405
2014 Visible minority 35 46 10 4 1 0 4 84 6 56
2014 Non-visible minority 45 38 10 3 3 0 1 84 6 429

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 45 44 6 4 1 0 0 89 6 71
2018 Non-visible minority 44 39 10 5 2 0 0 83 7 383
2017 Visible minority 51 37 7 1 2 1 0 89 4 84
2017 Non-visible minority 42 42 8 5 2 0 0 84 8 404
2014 Visible minority 39 40 11 8 1 0 0 80 10 56
2014 Non-visible minority 49 38 7 3 3 0 0 87 6 429

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 33 38 20 4 3 1 0 72 8 71
2018 Non-visible minority 25 40 21 11 3 0 0 65 14 383
2017 Visible minority 23 46 19 11 1 0 0 69 12 84
2017 Non-visible minority 26 39 21 12 3 0 0 64 15 406
2014 Visible minority 23 53 20 1 3 0 0 76 4 56
2014 Non-visible minority 26 45 18 8 4 0 0 71 11 429

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 7 16 47 24 6 0 1 30 23 70
2018 Non-visible minority 5 22 37 25 11 0 0 36 27 383
2017 Visible minority 6 12 35 32 10 0 6 44 19 84
2017 Non-visible minority 7 20 38 23 11 0 2 34 27 405
2014 Visible minority 0 20 30 35 8 0 7 47 22 56
2014 Non-visible minority 4 17 35 29 12 1 2 43 22 428

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 4 16 17 34 24 1 3 60 22 67
2018 Non-visible minority 3 14 26 35 20 1 1 56 17 383
2017 Visible minority 2 6 15 38 28 1 10 74 9 84
2017 Non-visible minority 4 9 24 33 28 1 3 62 13 405
2014 Visible minority 1 8 28 39 15 0 8 59 10 56
2014 Non-visible minority 3 8 23 38 25 1 3 65 12 425

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 8 11 27 30 19 3 1 51 20 69
2018 Non-visible minority 8 19 35 24 13 0 1 37 27 381
2017 Visible minority 6 14 29 32 10 2 6 47 22 84
2017 Non-visible minority 10 22 34 20 13 0 1 33 33 404
2014 Visible minority 4 12 43 23 11 0 7 36 17 56
2014 Non-visible minority 10 19 34 24 12 0 1 37 29 428

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 4 8 24 47 14 1 1 63 13 69
2018 Non-visible minority 7 16 41 27 8 1 0 35 23 382
2017 Visible minority 6 10 30 38 13 1 3 53 16 84
2017 Non-visible minority 8 13 40 26 12 0 1 39 21 403
2014 Visible minority 4 16 27 35 16 0 1 52 20 56
2014 Non-visible minority 7 13 36 28 16 0 1 44 20 429

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 16 25 25 17 15 1 1 32 42 69
2018 Non-visible minority 15 27 34 17 6 0 1 23 43 382
2017 Visible minority 12 16 30 25 12 0 6 39 29 84
2017 Non-visible minority 17 24 31 15 9 1 2 25 43 405
2014 Visible minority 7 21 32 18 12 4 6 33 31 56
2014 Non-visible minority 11 18 34 22 13 0 1 36 29 429

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 21 11 26 24 12 4 1 38 35 69
2018 Non-visible minority 10 25 32 21 10 1 2 32 36 383
2017 Visible minority 8 20 25 21 12 11 3 38 32 84
2017 Non-visible minority 8 16 31 22 17 2 3 41 26 405
2014 Visible minority 5 0 31 34 22 4 4 61 6 56
2014 Non-visible minority 3 7 25 37 24 2 2 63 11 427

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 10 17 29 27 15 1 1 43 28 69
2018 Non-visible minority 10 19 42 21 8 1 0 29 29 383
2017 Visible minority 5 8 39 24 12 5 7 41 15 83
2017 Non-visible minority 10 18 41 21 9 1 1 30 28 405
2014 Visible minority 5 13 38 18 15 5 6 37 21 56
2014 Non-visible minority 11 17 33 22 15 1 1 38 28 429
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 16 39 23 5 4 7 6 63 11 70
2018 Non-visible minority 24 36 14 13 3 6 3 67 18 384
2017 Visible minority 31 35 9 13 2 1 7 73 17 84
2017 Non-visible minority 28 36 12 10 5 5 4 70 17 405
2014 Visible minority 27 32 18 9 3 7 4 67 14 56
2014 Non-visible minority 29 35 14 11 6 2 2 67 18 429

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 49 35 10 3 3 0 0 84 6 69
2018 Non-visible minority 49 33 10 4 3 1 0 83 7 384
2017 Visible minority 44 38 11 5 2 0 0 82 7 84
2017 Non-visible minority 52 33 6 6 3 0 0 86 9 406
2014 Visible minority 37 39 11 11 3 0 0 76 14 56
2014 Non-visible minority 48 33 6 10 3 0 0 80 14 429

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 12 29 20 11 10 14 3 49 26 70
2018 Non-visible minority 16 27 16 18 6 14 2 51 29 383
2017 Visible minority 16 19 20 17 4 24 1 46 27 84
2017 Non-visible minority 14 28 16 19 10 12 2 48 33 405
2014 Visible minority 6 20 35 5 7 20 7 35 17 56
2014 Non-visible minority 13 33 18 15 10 9 2 51 28 429

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 59 34 5 0 0 1 0 95 0 70
2018 Non-visible minority 59 31 4 4 1 0 0 91 5 383
2017 Visible minority 56 39 2 2 0 0 0 95 2 84
2017 Non-visible minority 55 37 3 4 1 0 0 92 5 405
2014 Visible minority 52 34 7 3 1 4 0 89 4 56
2014 Non-visible minority 54 37 5 4 1 0 0 90 5 428

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 47 45 7 1 0 0 0 92 1 70
2018 Non-visible minority 45 41 8 4 1 1 0 87 5 382
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 42 45 7 4 1 0 1 88 5 70
2018 Non-visible minority 40 38 10 9 2 1 1 79 11 381
2017 Visible minority 44 44 8 4 0 0 0 88 4 83
2017 Non-visible minority 42 40 9 7 2 0 0 82 9 406
2014 Visible minority 33 39 19 8 1 0 0 72 9 56
2014 Non-visible minority 42 38 10 7 3 0 0 80 10 429

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 51 40 4 3 1 0 0 91 4 70
2018 Non-visible minority 50 34 7 6 2 0 0 84 9 380
2017 Visible minority 48 37 11 2 0 3 0 86 2 84
2017 Non-visible minority 51 34 7 5 2 1 1 86 7 405
2014 Visible minority 33 43 15 8 1 0 0 76 9 56
2014 Non-visible minority 52 33 8 4 3 0 0 86 6 429

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 50 37 7 5 1 0 0 87 6 70
2018 Non-visible minority 47 35 6 9 2 0 0 83 11 377
2017 Visible minority 49 36 8 6 1 0 0 85 7 84
2017 Non-visible minority 46 38 5 8 3 0 1 84 11 406
2014 Visible minority 41 39 12 7 1 0 0 80 8 56
2014 Non-visible minority 47 37 6 6 4 0 0 84 9 428

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 58 28 8 3 1 1 0 87 4 70
2018 Non-visible minority 59 29 6 2 3 1 0 89 5 381
2017 Visible minority 62 26 6 4 2 0 0 88 6 84
2017 Non-visible minority 58 27 5 5 3 2 1 86 8 406

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 52 29 10 5 3 0 0 81 8 70
2018 Non-visible minority 50 32 9 6 4 0 0 81 10 382
2017 Visible minority 53 30 11 5 1 0 0 83 6 84
2017 Non-visible minority 54 29 7 7 3 0 0 83 10 404
2014 Visible minority 38 36 16 9 0 0 0 74 9 56
2014 Non-visible minority 48 35 8 6 3 0 1 83 9 429
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 17 42 18 11 9 0 3 61 21 24
2018 Non-visible minority 28 42 13 9 5 1 3 72 14 201
2017 Visible minority 35 17 27 7 7 0 7 56 15 29
2017 Non-visible minority 33 37 11 8 5 2 4 75 14 196
2014 Visible minority 21 55 17 0 3 0 3 79 4 19
2014 Non-visible minority 27 44 11 9 3 1 4 75 13 206

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 45 44 3 1 4 2 0 92 5 71
2018 Non-visible minority 40 38 8 8 4 2 0 79 12 383
2017 Visible minority 51 33 7 4 2 2 0 86 6 84
2017 Non-visible minority 41 36 9 10 3 2 0 78 14 404
2014 Visible minority 34 50 8 3 3 1 1 86 6 56
2014 Non-visible minority 38 41 9 8 2 1 0 80 10 429

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 39 32 10 11 7 1 0 71 19 70
2018 Non-visible minority 33 34 14 12 7 1 0 67 19 383
2017 Visible minority 41 35 12 7 2 3 0 78 10 84
2017 Non-visible minority 29 38 14 13 5 0 0 68 18 406
2014 Visible minority 34 40 15 4 4 1 1 76 8 56
2014 Non-visible minority 31 41 12 12 5 0 0 72 16 428

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 19 39 16 10 8 7 0 63 20 71
2018 Non-visible minority 20 36 18 15 11 1 0 56 26 382
2017 Visible minority 30 31 15 14 4 7 0 65 19 83
2017 Non-visible minority 17 35 20 18 7 2 0 53 26 405
2014 Visible minority 25 34 17 14 4 6 1 63 19 56
2014 Non-visible minority 17 38 19 18 7 1 0 56 25 428

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 21 43 14 13 8 1 0 65 21 71
2018 Non-visible minority 16 40 18 16 9 1 0 56 26 383
2017 Visible minority 30 40 16 10 2 2 0 71 13 84
2017 Non-visible minority 19 42 15 15 8 1 0 61 23 406
2014 Visible minority 13 47 17 9 4 7 1 66 15 56
2014 Non-visible minority 18 43 17 16 5 0 0 62 22 428
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 32 44 12 7 3 2 0 78 10 69
2018 Non-visible minority 37 41 12 8 2 0 0 78 10 378
2017 Visible minority 41 38 16 3 1 0 0 79 5 84
2017 Non-visible minority 31 46 13 6 2 1 0 78 9 405
2014 Visible minority 41 34 20 3 3 0 0 75 5 56
2014 Non-visible minority 34 43 11 10 2 0 0 77 12 429

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 52 31 9 1 4 2 0 85 6 68
2018 Non-visible minority 53 34 6 5 1 1 1 88 6 380
2017 Visible minority 48 33 10 5 0 4 0 84 5 84
2017 Non-visible minority 51 35 7 4 1 2 0 88 5 404
2014 Visible minority 46 28 14 5 3 3 1 77 8 56
2014 Non-visible minority 55 33 5 5 2 0 1 89 7 429

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 50 38 9 1 1 1 0 88 3 69
2018 Non-visible minority 52 32 9 5 1 0 0 85 6 377

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 25 33 12 10 4 15 0 69 17 68
2018 Non-visible minority 30 23 16 12 7 8 3 60 22 380
2017 Visible minority 28 22 18 11 4 12 5 61 18 84
2017 Non-visible minority 19 26 16 12 10 14 3 54 26 405
2014 Visible minority 18 26 16 12 15 11 3 50 31 56
2014 Non-visible minority 23 28 16 10 11 8 4 58 23 429

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 28 48 11 7 3 2 0 78 10 67
2018 Non-visible minority 29 40 13 11 6 1 0 69 18 380
2017 Visible minority 50 33 11 5 0 1 0 84 5 83
2017 Non-visible minority 35 42 10 8 4 1 0 77 12 404
2014 Visible minority 33 36 18 9 3 1 0 70 12 56
2014 Non-visible minority 29 38 12 13 8 0 0 67 21 429

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 33 38 13 7 1 7 0 77 9 69
2018 Non-visible minority 24 31 15 11 14 2 3 57 27 377
2017 Visible minority 33 32 14 13 4 3 0 68 18 83
2017 Non-visible minority 26 32 14 14 12 2 2 59 26 406
2014 Visible minority 14 24 18 24 20 0 0 38 45 56
2014 Non-visible minority 12 19 16 17 32 0 3 32 51 428

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 19 50 13 8 1 9 0 75 10 68
2018 Non-visible minority 27 44 17 6 3 2 0 73 10 378
2017 Visible minority 33 34 18 7 2 6 0 71 10 84
2017 Non-visible minority 26 44 17 9 2 1 0 72 11 405

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 42 38 12 2 0 4 1 85 2 71
2018 Non-visible minority 48 37 11 2 1 2 0 86 3 380
2017 Visible minority 49 31 16 4 0 0 0 81 4 84
2017 Non-visible minority 45 41 9 2 1 2 0 88 3 404
2014 Visible minority 51 34 8 3 1 3 0 88 4 56
2014 Non-visible minority 55 34 7 1 0 3 0 92 2 429

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 42 45 5 4 1 3 0 89 6 70
2018 Non-visible minority 47 41 7 4 2 0 0 88 5 380
2017 Visible minority 50 40 7 2 1 0 0 89 4 84
2017 Non-visible minority 39 43 10 5 2 2 0 84 7 404
2014 Visible minority 55 30 7 7 1 0 0 85 8 56
2014 Non-visible minority 48 39 9 3 1 1 0 87 4 428

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 54 40 4 1 1 0 0 94 3 71
2018 Non-visible minority 58 33 6 2 1 0 0 91 3 380
2017 Visible minority 60 36 1 2 1 0 0 95 4 84
2017 Non-visible minority 55 34 7 3 1 0 0 89 4 403
2014 Visible minority 65 30 1 3 1 0 0 95 4 56
2014 Non-visible minority 57 36 4 3 1 0 0 93 3 429

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 55 31 8 4 3 0 0 86 7 70
2018 Non-visible minority 44 35 11 6 3 1 0 79 9 380
2017 Visible minority 53 34 10 1 2 0 0 87 4 84
2017 Non-visible minority 41 36 13 6 3 0 0 77 10 405
2014 Visible minority 57 31 8 1 3 0 0 88 4 56
2014 Non-visible minority 45 41 6 5 2 1 0 87 7 429

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 48 32 11 8 1 0 0 80 9 70
2018 Non-visible minority 42 39 10 5 3 0 0 82 9 379
2017 Visible minority 48 42 7 1 2 0 0 89 4 84
2017 Non-visible minority 37 41 11 7 3 0 0 78 11 406
2014 Visible minority 55 30 6 8 1 0 0 85 9 56
2014 Non-visible minority 43 40 8 5 3 0 0 84 9 429

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 36 28 20 8 4 4 0 67 13 71
2018 Non-visible minority 40 26 20 8 5 1 1 67 13 379
2017 Visible minority 40 32 14 9 2 2 1 74 11 84
2017 Non-visible minority 39 24 19 9 5 3 1 65 15 406
2014 Visible minority 41 28 16 8 3 4 0 72 11 56
2014 Non-visible minority 38 29 16 9 5 3 0 70 14 429
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Visible minority 13 44 44 71
2018 Non-visible minority 16 48 36 382
2017 Visible minority 12 57 31 84
2017 Non-visible minority 18 46 36 405
2014 Visible minority 9 55 35 56
2014 Non-visible minority 15 54 31 429

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Visible minority 0 42 58 0 0 0 10
2018 Non-visible minority 21 14 51 8 0 6 66
2017 Visible minority 11 0 59 29 0 0 10
2017 Non-visible minority 19 15 45 13 0 7 74
2014 Non-visible minority 25 14 29 27 9999 5 66
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 9 91 71
2018 Non-visible minority 10 90 381

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 18 12 20 5 3 30 13 51 14 71
2018 Non-visible minority 21 16 12 5 4 34 8 64 15 383
2017 Visible minority 16 17 18 3 0 29 16 61 6 84
2017 Non-visible minority 18 16 16 3 2 36 9 63 9 404
2014 Visible minority 15 7 15 7 3 41 13 47 21 56
2014 Non-visible minority 17 13 15 6 4 34 10 55 18 429

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 36 28 19 8 1 8 0 70 10 71
2018 Non-visible minority 39 34 15 4 1 6 1 78 6 383
2017 Visible minority 34 37 12 5 0 11 2 81 5 84
2017 Non-visible minority 38 36 11 2 1 10 1 83 4 405
2014 Visible minority 34 20 18 3 3 20 3 70 7 56
2014 Non-visible minority 36 32 16 4 2 9 1 74 7 429
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 18 8 20 1 1 37 14 54 5 71
2018 Non-visible minority 22 13 15 0 1 38 10 69 2 381
2017 Visible minority 19 13 15 0 0 31 21 68 0 84
2017 Non-visible minority 19 14 14 1 1 42 10 68 4 406
2014 Visible minority 18 8 15 3 1 43 12 57 9 56
2014 Non-visible minority 18 17 13 2 1 39 10 68 6 429

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 34 32 20 4 0 8 3 74 4 71
2018 Non-visible minority 40 36 13 1 1 8 1 84 2 383
2017 Visible minority 35 36 12 1 0 13 4 85 1 84
2017 Non-visible minority 37 35 11 1 0 13 2 85 2 405
2014 Visible minority 36 20 16 1 1 22 3 75 4 56
2014 Non-visible minority 38 33 12 2 1 13 2 83 3 429
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 31 28 18 18 3 0 1 60 21 70
2018 Non-visible minority 45 31 15 4 4 1 0 77 8 380
2017 Visible minority 45 30 20 2 2 0 0 75 5 84
2017 Non-visible minority 48 30 13 3 3 1 1 79 7 403

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 11 30 20 25 14 0 1 42 39 70
2018 Non-visible minority 9 23 34 22 12 1 0 32 34 380
2017 Visible minority 11 31 30 11 15 0 1 43 26 83
2017 Non-visible minority 10 19 34 20 17 0 0 29 37 406

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 13 43 19 11 10 0 4 58 22 69
2018 Non-visible minority 14 34 29 15 7 1 0 49 22 380
2017 Visible minority 17 32 27 13 8 0 1 50 22 83
2017 Non-visible minority 15 29 32 16 8 0 0 44 24 404

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 14 24 21 20 18 1 1 40 39 70
2018 Non-visible minority 11 29 24 20 16 0 0 40 36 378
2017 Visible minority 19 28 24 13 15 0 0 48 28 84
2017 Non-visible minority 12 24 27 21 14 0 1 37 36 406

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 32 26 19 13 10 0 0 58 23 70
2018 Non-visible minority 28 30 25 9 7 1 0 59 16 381
2017 Visible minority 31 31 22 7 8 0 0 62 15 84
2017 Non-visible minority 26 29 20 13 10 0 1 56 24 405

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 24 26 26 11 13 0 0 50 24 70
2018 Non-visible minority 28 22 27 13 9 0 0 51 23 377
2017 Visible minority 30 36 12 11 12 0 0 66 22 84
2017 Non-visible minority 25 26 25 16 8 0 0 52 24 405

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 38 24 19 9 5 3 2 66 14 71
2018 Non-visible minority 31 38 21 6 4 1 0 69 10 382
2017 Visible minority 36 38 16 4 3 1 2 76 7 84
2017 Non-visible minority 31 35 21 9 3 0 0 67 12 405

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 35 24 24 9 5 0 2 61 15 71
2018 Non-visible minority 26 34 25 11 3 0 1 60 15 382
2017 Visible minority 26 43 19 6 5 0 1 70 11 84
2017 Non-visible minority 22 38 25 10 5 0 0 60 16 405

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 25 27 26 14 6 0 2 53 20 71
2018 Non-visible minority 34 37 16 9 3 0 0 72 12 382
2017 Visible minority 29 36 24 6 4 1 0 66 10 84
2017 Non-visible minority 30 39 18 9 3 0 0 69 12 404

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 29 34 22 7 3 1 4 66 11 71
2018 Non-visible minority 33 34 20 10 3 0 0 67 13 381
2017 Visible minority 30 37 17 12 5 0 0 67 17 84
2017 Non-visible minority 29 34 22 11 3 1 0 64 14 405

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 65 18 10 2 1 0 4 86 3 69
2018 Non-visible minority 71 16 7 3 1 0 2 88 4 380
2017 Visible minority 69 22 6 1 0 1 1 93 1 84
2017 Non-visible minority 66 22 8 2 1 0 2 89 3 406

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 76 8 9 1 0 1 5 90 1 71
2018 Non-visible minority 84 9 3 1 0 0 3 96 1 382

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 68 13 4 2 5 1 5 87 8 71
2018 Non-visible minority 81 9 4 1 1 0 4 94 2 382
2017 Visible minority 81 9 5 2 0 2 0 93 2 84
2017 Non-visible minority 83 9 3 2 0 0 2 95 2 405

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 56 18 17 4 1 0 4 77 6 71
2018 Non-visible minority 54 29 10 4 1 1 1 84 6 381
2017 Visible minority 58 24 9 5 2 1 0 83 7 84
2017 Non-visible minority 52 34 10 2 1 0 0 87 4 406

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 53 22 13 4 7 0 2 76 11 71
2018 Non-visible minority 50 28 12 6 2 1 1 80 9 379
2017 Visible minority 58 25 7 6 2 1 0 84 8 84
2017 Non-visible minority 58 27 9 4 1 0 1 85 6 406

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 52 17 5 4 1 0 21 87 7 71
2018 Non-visible minority 50 21 8 2 2 0 18 86 5 377
2017 Visible minority 54 20 7 2 0 1 16 89 3 84
2017 Non-visible minority 54 21 9 2 0 0 13 87 2 405

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 53 18 17 2 3 0 7 77 5 71
2018 Non-visible minority 63 23 8 3 0 0 3 88 4 378
2017 Visible minority 64 26 7 0 0 1 1 93 0 84
2017 Non-visible minority 60 25 8 3 1 0 2 87 5 401

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 69 16 4 2 6 0 2 87 9 71
2018 Non-visible minority 84 10 2 1 1 0 2 96 2 381
2017 Visible minority 75 16 5 1 0 2 1 94 1 84
2017 Non-visible minority 80 10 4 2 1 0 2 92 3 406

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 51 26 13 6 1 2 1 79 7 71
2018 Non-visible minority 50 27 16 4 2 0 2 78 5 382
2017 Visible minority 46 36 9 6 2 0 0 83 8 84
2017 Non-visible minority 52 31 10 4 1 0 1 84 5 405

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 10 30 50 11 0 0 0 39 11 70
2018 Non-visible minority 11 29 41 15 3 0 0 40 19 383
2017 Visible minority 9 47 30 10 4 0 0 56 14 84
2017 Non-visible minority 6 29 45 14 7 0 0 35 20 406

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 5 15 44 33 3 0 0 36 20 68
2018 Non-visible minority 7 21 42 22 9 0 0 31 28 379
2017 Visible minority 2 19 40 27 10 0 1 37 22 84
2017 Non-visible minority 7 19 40 25 8 0 0 33 26 404

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 11 38 23 16 6 7 0 52 23 71
2018 Non-visible minority 17 40 19 15 5 3 0 59 21 378
2017 Visible minority 15 39 17 14 6 9 0 59 23 82
2017 Non-visible minority 13 41 22 16 5 4 0 56 22 404

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 18 48 11 13 3 8 0 71 17 71
2018 Non-visible minority 18 37 25 12 7 2 0 56 19 381
2017 Visible minority 18 43 19 14 2 4 0 63 17 84
2017 Non-visible minority 14 43 19 16 7 1 0 58 23 406
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 34 35 17 7 5 3 0 35 65 71
2018 Non-visible minority 52 32 10 4 1 1 1 52 48 384
2017 Visible minority 49 30 11 3 4 4 1 51 49 84
2017 Non-visible minority 56 30 5 2 1 5 0 59 41 406

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Visible minority 16 44
2018 Non-visible minority 8 179
2017 Visible minority 15 39
2017 Non-visible minority 8 154

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Visible minority 23 44
2018 Non-visible minority 17 179
2017 Visible minority 18 39
2017 Non-visible minority 20 154

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Visible minority 15 44
2018 Non-visible minority 14 179
2017 Visible minority 18 39
2017 Non-visible minority 13 154

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Visible minority 13 44
2018 Non-visible minority 15 179
2017 Visible minority 12 39
2017 Non-visible minority 18 154

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Visible minority 4 44
2018 Non-visible minority 3 179
2017 Visible minority 2 39
2017 Non-visible minority 4 154

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Visible minority 46 44
2018 Non-visible minority 43 179

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Visible minority 26 44
2018 Non-visible minority 38 179
2017 Visible minority 54 39
2017 Non-visible minority 58 154

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Visible minority 23 54 6 7 2 7 41
2018 Non-visible minority 24 56 9 4 3 4 170
2017 Visible minority 16 61 10 3 0 10 38
2017 Non-visible minority 20 65 7 3 1 5 152

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 58 42 44
2018 Non-visible minority 59 41 177

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 17 49 11 11 6 2 2 70 18 43
2018 Non-visible minority 33 31 12 9 8 1 6 69 18 179
2017 Visible minority 39 20 13 5 5 5 13 72 12 39
2017 Non-visible minority 38 27 14 5 3 1 12 75 10 159

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 5 25 22 7 0 7 34 51 12 43
2018 Non-visible minority 7 5 9 7 9 5 57 33 44 179
2017 Visible minority 10 18 10 2 5 8 47 61 16 39
2017 Non-visible minority 7 9 10 4 10 6 53 40 37 159

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 57 14 8 6 3 4 10 81 10 71
2018 Non-visible minority 61 11 8 6 3 1 10 81 10 381
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