2018 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 45 8 6 3 1 0 82 9 115
2018 3 to 10 years in current department or agency 35 49 4 11 1 0 0 84 12 157
2018 11 to 20 years in current department or agency 39 49 5 6 1 0 0 88 7 148
2018 More than 20 years in current department or agency 38 50 7 3 3 0 0 88 6 31
2017 Less than 3 years in current department or agency 40 40 5 11 3 0 0 81 14 131
2017 3 to 10 years in current department or agency 36 41 6 13 4 0 0 77 17 190
2017 11 to 20 years in current department or agency 43 39 8 8 2 0 0 82 10 130
2017 More than 20 years in current department or agency 46 49 0 0 5 0 0 95 5 38
2014 Less than 3 years in current department or agency 38 39 9 14 0 0 0 77 14 45
2014 3 to 10 years in current department or agency 33 37 10 13 6 0 0 71 19 272
2014 11 to 20 years in current department or agency 30 54 9 5 2 0 0 83 8 116
2014 More than 20 years in current department or agency 41 38 16 4 0 0 2 80 4 50

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 35 8 3 2 1 0 86 6 115
2018 3 to 10 years in current department or agency 44 41 7 6 2 0 0 85 8 157
2018 11 to 20 years in current department or agency 44 40 9 5 2 0 0 84 7 148
2018 More than 20 years in current department or agency 57 40 0 0 3 0 0 97 3 31
2017 Less than 3 years in current department or agency 48 40 5 5 2 0 0 88 7 131
2017 3 to 10 years in current department or agency 46 40 6 6 2 0 0 86 8 190
2017 11 to 20 years in current department or agency 42 45 8 4 1 0 0 87 4 130
2017 More than 20 years in current department or agency 58 32 5 3 2 0 0 90 5 38
2014 Less than 3 years in current department or agency 43 49 2 6 0 0 0 92 6 45
2014 3 to 10 years in current department or agency 39 46 8 5 2 0 0 86 7 272
2014 11 to 20 years in current department or agency 44 48 6 1 1 0 0 92 1 116
2014 More than 20 years in current department or agency 62 32 4 2 0 0 0 94 2 50

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 33 5 3 1 0 0 91 4 115
2018 3 to 10 years in current department or agency 56 36 4 3 2 0 0 92 5 156
2018 11 to 20 years in current department or agency 50 39 7 4 1 0 0 89 4 147
2018 More than 20 years in current department or agency 71 27 3 0 0 0 0 97 0 31
2017 Less than 3 years in current department or agency 55 37 3 5 0 0 0 92 5 131
2017 3 to 10 years in current department or agency 63 28 4 4 2 0 0 91 5 190
2017 11 to 20 years in current department or agency 46 47 5 2 1 0 0 92 3 130
2017 More than 20 years in current department or agency 68 27 0 3 2 0 0 95 5 37
2014 Less than 3 years in current department or agency 55 37 2 5 2 0 0 92 6 45
2014 3 to 10 years in current department or agency 48 39 7 4 2 0 0 87 6 272
2014 11 to 20 years in current department or agency 49 44 4 1 1 0 0 94 2 116
2014 More than 20 years in current department or agency 69 27 3 0 0 0 0 97 0 50

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 29 7 2 4 1 0 86 7 115
2018 3 to 10 years in current department or agency 39 42 6 11 2 0 1 81 13 156
2018 11 to 20 years in current department or agency 40 40 7 8 4 0 1 81 12 147
2018 More than 20 years in current department or agency 45 40 3 12 0 0 0 85 12 31
2017 Less than 3 years in current department or agency 56 30 8 4 2 0 1 86 6 131
2017 3 to 10 years in current department or agency 40 33 7 12 7 1 0 73 20 190
2017 11 to 20 years in current department or agency 36 41 7 10 6 0 0 77 16 130
2017 More than 20 years in current department or agency 42 41 8 2 7 0 0 82 10 38
2014 Less than 3 years in current department or agency 58 33 6 3 0 0 0 91 3 45
2014 3 to 10 years in current department or agency 43 37 8 7 5 0 0 80 12 272
2014 11 to 20 years in current department or agency 37 39 9 9 7 0 0 75 16 116
2014 More than 20 years in current department or agency 44 34 13 7 2 0 0 79 9 50

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 32 11 9 2 0 0 78 11 115
2018 3 to 10 years in current department or agency 39 45 7 4 5 0 0 84 9 156
2018 11 to 20 years in current department or agency 37 46 11 3 3 0 0 83 6 147
2018 More than 20 years in current department or agency 46 45 6 0 3 0 0 91 3 30
2017 Less than 3 years in current department or agency 42 39 11 6 2 0 0 81 8 131
2017 3 to 10 years in current department or agency 38 45 7 6 3 0 0 83 9 189
2017 11 to 20 years in current department or agency 38 48 9 3 3 0 0 85 6 130
2017 More than 20 years in current department or agency 52 42 0 0 5 0 0 95 5 38
2014 Less than 3 years in current department or agency 24 43 26 6 0 0 0 68 6 45
2014 3 to 10 years in current department or agency 32 49 10 4 4 0 0 82 8 272
2014 11 to 20 years in current department or agency 34 51 13 1 1 0 0 85 2 116
2014 More than 20 years in current department or agency 52 43 2 2 2 0 0 95 4 50

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 42 16 2 2 1 1 80 4 115
2018 3 to 10 years in current department or agency 28 42 14 11 6 0 0 70 16 157
2018 11 to 20 years in current department or agency 19 47 20 11 4 0 0 65 15 148
2018 More than 20 years in current department or agency 34 31 6 23 6 0 0 65 29 31
2017 Less than 3 years in current department or agency 41 39 13 4 2 1 0 80 7 131
2017 3 to 10 years in current department or agency 28 38 18 11 5 0 0 66 16 189
2017 11 to 20 years in current department or agency 26 36 20 15 4 0 0 62 19 130
2017 More than 20 years in current department or agency 42 37 8 11 2 0 0 79 13 38
2014 Less than 3 years in current department or agency 29 46 9 9 2 5 0 79 11 45
2014 3 to 10 years in current department or agency 27 36 18 16 4 0 0 62 20 272
2014 11 to 20 years in current department or agency 25 37 16 17 5 0 0 62 22 116
2014 More than 20 years in current department or agency 35 40 19 2 4 0 0 75 6 50

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 45 11 4 2 0 0 83 6 115
2018 3 to 10 years in current department or agency 31 46 10 9 4 0 0 77 13 157
2018 11 to 20 years in current department or agency 34 46 13 6 1 0 0 80 7 148
2018 More than 20 years in current department or agency 43 45 6 3 3 0 0 88 7 31
2017 Less than 3 years in current department or agency 35 50 9 5 1 0 0 85 6 131
2017 3 to 10 years in current department or agency 29 49 10 9 3 0 0 78 12 189
2017 11 to 20 years in current department or agency 39 44 11 5 1 0 0 83 6 130
2017 More than 20 years in current department or agency 52 34 11 0 2 0 0 87 2 38

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 39 2 1 1 0 0 95 2 114
2018 3 to 10 years in current department or agency 60 31 5 3 1 0 0 91 4 157
2018 11 to 20 years in current department or agency 56 38 4 1 1 0 0 94 2 149
2018 More than 20 years in current department or agency 76 20 3 0 0 0 0 97 0 31
2017 Less than 3 years in current department or agency 55 37 4 2 2 0 1 92 3 131
2017 3 to 10 years in current department or agency 54 37 4 4 1 0 0 90 5 189
2017 11 to 20 years in current department or agency 56 36 5 1 2 1 0 92 3 130
2017 More than 20 years in current department or agency 65 24 5 3 2 0 0 90 5 38
2014 Less than 3 years in current department or agency 48 45 5 0 3 0 0 92 3 45
2014 3 to 10 years in current department or agency 52 36 7 3 1 0 0 88 5 272
2014 11 to 20 years in current department or agency 53 43 3 1 0 0 0 96 1 116
2014 More than 20 years in current department or agency 71 26 2 2 0 0 0 96 2 50

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 46 8 4 1 1 0 86 5 115
2018 3 to 10 years in current department or agency 33 43 12 8 4 0 0 75 12 157
2018 11 to 20 years in current department or agency 26 47 17 8 2 0 0 73 10 148
2018 More than 20 years in current department or agency 44 27 6 20 3 0 0 72 22 31
2017 Less than 3 years in current department or agency 44 40 8 6 2 0 0 84 8 130
2017 3 to 10 years in current department or agency 37 34 15 10 3 0 0 71 14 189
2017 11 to 20 years in current department or agency 29 46 13 9 4 0 0 74 13 130
2017 More than 20 years in current department or agency 54 30 2 5 8 0 0 84 13 37

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 34 10 3 1 0 0 85 4 114
2018 3 to 10 years in current department or agency 54 32 10 2 2 0 0 86 4 154
2018 11 to 20 years in current department or agency 49 40 8 2 1 0 0 89 3 148
2018 More than 20 years in current department or agency 58 39 0 0 3 0 0 97 3 31
2017 Less than 3 years in current department or agency 53 37 8 2 1 0 0 90 2 130
2017 3 to 10 years in current department or agency 56 31 8 5 1 0 0 87 6 190
2017 11 to 20 years in current department or agency 48 46 3 2 1 0 0 94 3 130
2017 More than 20 years in current department or agency 60 32 3 3 2 0 0 92 5 38
2014 Less than 3 years in current department or agency 60 28 11 2 0 0 0 88 2 45
2014 3 to 10 years in current department or agency 62 28 7 2 2 0 0 90 4 272
2014 11 to 20 years in current department or agency 69 29 1 1 0 0 0 98 1 116
2014 More than 20 years in current department or agency 77 18 5 0 0 0 0 95 0 50

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 49 11 5 1 0 0 83 6 115
2018 3 to 10 years in current department or agency 34 43 13 8 2 0 0 77 10 156
2018 11 to 20 years in current department or agency 36 39 13 10 2 0 0 75 12 149
2018 More than 20 years in current department or agency 56 29 3 12 0 0 0 85 12 31
2017 Less than 3 years in current department or agency 47 37 8 6 1 1 0 84 7 130
2017 3 to 10 years in current department or agency 38 43 7 7 4 0 0 81 12 190
2017 11 to 20 years in current department or agency 38 38 11 11 2 0 0 76 13 130
2017 More than 20 years in current department or agency 57 27 8 5 2 0 0 85 7 38
2014 Less than 3 years in current department or agency 31 33 20 9 8 0 0 63 17 45
2014 3 to 10 years in current department or agency 28 44 13 10 4 0 0 73 14 271
2014 11 to 20 years in current department or agency 25 50 15 7 3 0 0 75 10 116
2014 More than 20 years in current department or agency 51 33 9 5 2 0 0 84 7 50

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 41 15 6 3 1 0 76 9 114
2018 3 to 10 years in current department or agency 38 43 11 5 3 0 0 80 8 155
2018 11 to 20 years in current department or agency 32 43 14 8 4 0 0 75 11 148
2018 More than 20 years in current department or agency 52 29 7 9 3 0 0 81 12 31
2017 Less than 3 years in current department or agency 42 38 9 7 4 0 0 80 11 130
2017 3 to 10 years in current department or agency 40 39 12 6 4 0 0 78 9 189
2017 11 to 20 years in current department or agency 39 35 13 11 3 0 0 73 14 130
2017 More than 20 years in current department or agency 44 40 8 5 2 0 0 85 7 38
2014 Less than 3 years in current department or agency 46 34 3 12 5 0 0 80 17 45
2014 3 to 10 years in current department or agency 39 37 11 8 5 0 0 76 13 272
2014 11 to 20 years in current department or agency 22 52 13 10 2 0 0 75 12 116
2014 More than 20 years in current department or agency 49 39 7 3 2 0 0 88 5 50

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 43 14 4 1 0 0 81 5 115
2018 3 to 10 years in current department or agency 37 39 11 10 3 0 0 76 13 157
2018 11 to 20 years in current department or agency 37 45 10 6 2 0 0 82 8 148
2018 More than 20 years in current department or agency 40 45 6 3 0 0 7 91 3 31
2017 Less than 3 years in current department or agency 46 44 6 1 2 0 0 90 4 130
2017 3 to 10 years in current department or agency 37 41 13 8 2 0 1 78 10 190
2017 11 to 20 years in current department or agency 41 39 9 7 3 0 1 81 10 130
2017 More than 20 years in current department or agency 45 32 13 5 2 0 2 79 8 38
2014 Less than 3 years in current department or agency 48 40 5 5 2 0 2 89 6 45
2014 3 to 10 years in current department or agency 43 38 12 3 3 0 1 82 6 272
2014 11 to 20 years in current department or agency 39 43 8 5 4 0 1 83 9 116
2014 More than 20 years in current department or agency 59 35 0 2 2 0 2 96 4 50

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 35 11 5 2 0 0 82 7 115
2018 3 to 10 years in current department or agency 44 41 6 7 2 0 0 85 8 157
2018 11 to 20 years in current department or agency 41 41 11 4 3 0 0 82 7 149
2018 More than 20 years in current department or agency 51 43 3 0 3 0 0 94 3 31
2017 Less than 3 years in current department or agency 49 35 9 5 1 1 0 84 6 130
2017 3 to 10 years in current department or agency 43 42 6 6 3 0 0 85 9 189
2017 11 to 20 years in current department or agency 36 48 11 2 3 0 0 84 5 130
2017 More than 20 years in current department or agency 50 40 2 3 5 0 0 90 8 38
2014 Less than 3 years in current department or agency 49 33 8 9 2 0 0 82 11 45
2014 3 to 10 years in current department or agency 47 38 8 4 3 0 0 85 7 272
2014 11 to 20 years in current department or agency 41 47 10 2 1 0 0 87 3 116
2014 More than 20 years in current department or agency 64 30 2 0 4 0 0 95 4 50

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 41 14 7 3 1 1 76 10 116
2018 3 to 10 years in current department or agency 19 40 28 8 4 0 0 59 12 157
2018 11 to 20 years in current department or agency 26 37 21 15 2 0 0 63 16 149
2018 More than 20 years in current department or agency 27 43 11 16 3 0 0 70 19 30
2017 Less than 3 years in current department or agency 32 40 18 9 2 0 0 72 10 131
2017 3 to 10 years in current department or agency 23 42 22 11 3 0 0 65 13 190
2017 11 to 20 years in current department or agency 21 39 21 15 4 1 0 60 18 130
2017 More than 20 years in current department or agency 24 29 26 19 2 0 0 53 21 38
2014 Less than 3 years in current department or agency 28 59 9 3 0 0 0 87 3 45
2014 3 to 10 years in current department or agency 25 49 17 6 2 0 0 75 9 272
2014 11 to 20 years in current department or agency 20 42 22 10 5 1 0 62 15 116
2014 More than 20 years in current department or agency 35 29 24 7 5 0 0 63 13 50

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 17 36 29 11 1 1 41 22 115
2018 3 to 10 years in current department or agency 6 18 41 27 9 0 0 36 24 157
2018 11 to 20 years in current department or agency 6 27 37 20 9 0 0 30 33 148
2018 More than 20 years in current department or agency 3 13 49 20 16 0 0 36 15 31
2017 Less than 3 years in current department or agency 7 19 37 21 11 0 5 34 27 131
2017 3 to 10 years in current department or agency 8 21 32 27 10 0 1 38 30 190
2017 11 to 20 years in current department or agency 4 15 43 22 12 0 4 35 20 130
2017 More than 20 years in current department or agency 8 11 38 29 14 0 0 43 19 37
2014 Less than 3 years in current department or agency 2 17 25 34 21 2 0 56 19 45
2014 3 to 10 years in current department or agency 4 16 34 31 10 1 4 43 21 271
2014 11 to 20 years in current department or agency 2 18 43 28 8 0 1 36 21 116
2014 More than 20 years in current department or agency 7 18 27 26 19 0 2 47 26 50

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 8 18 39 28 1 4 71 10 113
2018 3 to 10 years in current department or agency 4 18 25 37 15 1 1 52 23 157
2018 11 to 20 years in current department or agency 3 18 29 34 15 2 0 50 20 147
2018 More than 20 years in current department or agency 3 12 22 27 36 0 0 63 14 31
2017 Less than 3 years in current department or agency 3 4 22 28 35 1 7 68 8 131
2017 3 to 10 years in current department or agency 5 10 22 33 26 1 2 61 16 190
2017 11 to 20 years in current department or agency 3 10 21 37 23 1 5 64 13 130
2017 More than 20 years in current department or agency 3 8 27 37 24 0 0 61 11 37
2014 Less than 3 years in current department or agency 2 2 19 34 43 0 2 78 3 45
2014 3 to 10 years in current department or agency 4 9 21 40 22 1 4 65 14 271
2014 11 to 20 years in current department or agency 2 6 33 39 16 1 3 57 8 114
2014 More than 20 years in current department or agency 2 13 19 32 28 0 6 63 16 49

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 18 19 30 25 2 1 56 23 114
2018 3 to 10 years in current department or agency 11 14 42 25 8 0 1 33 25 157
2018 11 to 20 years in current department or agency 10 20 34 21 13 1 2 35 30 146
2018 More than 20 years in current department or agency 3 24 49 17 7 0 0 24 27 31
2017 Less than 3 years in current department or agency 10 17 29 23 16 1 4 41 29 131
2017 3 to 10 years in current department or agency 8 20 29 28 13 0 1 42 29 189
2017 11 to 20 years in current department or agency 10 24 42 15 7 0 2 23 35 130
2017 More than 20 years in current department or agency 11 19 41 16 10 0 2 28 30 37
2014 Less than 3 years in current department or agency 3 14 28 37 17 0 2 55 17 45
2014 3 to 10 years in current department or agency 9 17 33 27 11 0 2 39 27 271
2014 11 to 20 years in current department or agency 16 20 40 16 6 0 1 22 37 116
2014 More than 20 years in current department or agency 4 20 37 11 27 0 2 38 24 50

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 10 28 40 17 2 1 58 13 115
2018 3 to 10 years in current department or agency 8 13 43 31 5 1 0 36 21 157
2018 11 to 20 years in current department or agency 9 18 44 23 7 0 0 30 26 146
2018 More than 20 years in current department or agency 7 31 37 16 10 0 0 26 38 31
2017 Less than 3 years in current department or agency 7 10 26 36 17 1 3 55 18 130
2017 3 to 10 years in current department or agency 7 11 43 26 12 0 1 38 18 189
2017 11 to 20 years in current department or agency 10 14 42 24 8 0 2 32 24 130
2017 More than 20 years in current department or agency 3 16 46 28 8 0 0 36 18 37
2014 Less than 3 years in current department or agency 6 3 20 48 23 0 0 71 9 45
2014 3 to 10 years in current department or agency 4 17 32 29 17 0 1 46 21 272
2014 11 to 20 years in current department or agency 11 8 48 24 8 0 1 32 20 116
2014 More than 20 years in current department or agency 9 11 39 18 21 0 2 40 21 50

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 13 30 29 18 2 2 49 20 115
2018 3 to 10 years in current department or agency 22 30 32 11 4 0 1 15 52 156
2018 11 to 20 years in current department or agency 15 33 36 13 3 0 1 16 48 147
2018 More than 20 years in current department or agency 18 38 30 12 3 0 0 15 55 31
2017 Less than 3 years in current department or agency 10 17 20 25 17 4 7 47 31 131
2017 3 to 10 years in current department or agency 19 25 35 14 6 0 0 21 44 190
2017 11 to 20 years in current department or agency 19 21 37 15 5 0 3 20 41 129
2017 More than 20 years in current department or agency 11 36 33 8 11 0 2 19 47 38
2014 Less than 3 years in current department or agency 0 12 22 32 29 5 0 64 13 45
2014 3 to 10 years in current department or agency 11 20 35 21 11 0 3 32 32 272
2014 11 to 20 years in current department or agency 14 17 39 21 9 0 1 30 31 116
2014 More than 20 years in current department or agency 11 19 35 16 18 0 0 34 30 50

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 17 28 28 13 5 5 45 25 115
2018 3 to 10 years in current department or agency 18 23 33 20 6 0 1 26 41 157
2018 11 to 20 years in current department or agency 9 27 33 20 10 0 1 30 37 147
2018 More than 20 years in current department or agency 12 24 34 17 14 0 0 31 36 31
2017 Less than 3 years in current department or agency 7 14 21 20 24 11 4 51 25 131
2017 3 to 10 years in current department or agency 10 19 29 23 16 2 1 40 30 190
2017 11 to 20 years in current department or agency 6 17 38 24 10 1 4 35 25 129
2017 More than 20 years in current department or agency 8 18 40 23 8 0 3 32 27 38
2014 Less than 3 years in current department or agency 2 2 12 22 51 11 2 82 4 45
2014 3 to 10 years in current department or agency 4 6 26 37 23 1 2 62 11 270
2014 11 to 20 years in current department or agency 4 8 29 42 13 0 4 58 12 116
2014 More than 20 years in current department or agency 2 9 25 39 22 0 4 63 11 50

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 15 35 25 16 3 1 43 21 115
2018 3 to 10 years in current department or agency 11 18 41 23 7 0 0 30 29 157
2018 11 to 20 years in current department or agency 13 23 40 20 5 0 0 25 35 147
2018 More than 20 years in current department or agency 9 27 40 10 14 0 0 23 37 31
2017 Less than 3 years in current department or agency 8 14 39 19 11 4 4 33 25 131
2017 3 to 10 years in current department or agency 10 15 36 26 11 1 1 37 26 190
2017 11 to 20 years in current department or agency 10 18 44 20 5 2 2 25 29 128
2017 More than 20 years in current department or agency 8 16 56 11 10 0 0 21 24 38
2014 Less than 3 years in current department or agency 6 17 30 15 23 9 0 42 25 45
2014 3 to 10 years in current department or agency 10 14 32 23 17 0 3 42 25 272
2014 11 to 20 years in current department or agency 13 22 33 23 6 2 1 30 36 116
2014 More than 20 years in current department or agency 7 16 38 18 16 0 4 35 25 50
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 31 14 7 1 11 6 73 10 116
2018 3 to 10 years in current department or agency 21 39 13 11 5 7 4 67 18 157
2018 11 to 20 years in current department or agency 18 39 18 16 4 4 1 59 21 148
2018 More than 20 years in current department or agency 32 36 14 9 6 0 3 70 15 31
2017 Less than 3 years in current department or agency 29 34 8 8 3 8 10 77 13 131
2017 3 to 10 years in current department or agency 30 35 12 11 7 2 2 69 18 190
2017 11 to 20 years in current department or agency 24 40 14 13 2 3 3 69 16 129
2017 More than 20 years in current department or agency 37 37 8 13 5 0 0 74 18 38
2014 Less than 3 years in current department or agency 27 40 15 6 3 8 0 73 10 45
2014 3 to 10 years in current department or agency 31 33 12 11 8 3 2 67 20 272
2014 11 to 20 years in current department or agency 21 39 19 12 4 1 3 63 18 116
2014 More than 20 years in current department or agency 39 34 16 5 4 0 2 74 9 50

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 33 7 2 2 2 0 88 5 115
2018 3 to 10 years in current department or agency 48 35 10 4 3 1 0 83 7 157
2018 11 to 20 years in current department or agency 45 35 11 6 3 0 0 80 9 148
2018 More than 20 years in current department or agency 50 33 9 3 6 0 0 82 9 31
2017 Less than 3 years in current department or agency 47 40 4 6 2 0 0 88 8 131
2017 3 to 10 years in current department or agency 51 32 6 7 4 0 0 82 11 190
2017 11 to 20 years in current department or agency 51 34 9 5 1 0 0 85 6 130
2017 More than 20 years in current department or agency 60 27 7 3 2 0 0 88 5 38
2014 Less than 3 years in current department or agency 41 45 11 2 2 0 0 86 3 45
2014 3 to 10 years in current department or agency 47 34 5 11 4 0 0 81 14 272
2014 11 to 20 years in current department or agency 40 34 10 13 4 0 0 74 17 116
2014 More than 20 years in current department or agency 65 18 4 9 4 0 0 83 13 50

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 19 17 11 3 27 3 56 21 116
2018 3 to 10 years in current department or agency 12 31 18 15 10 12 2 50 29 156
2018 11 to 20 years in current department or agency 14 30 19 21 7 7 1 49 31 148
2018 More than 20 years in current department or agency 23 36 11 18 9 3 0 60 28 31
2017 Less than 3 years in current department or agency 14 23 13 13 4 27 5 56 25 131
2017 3 to 10 years in current department or agency 14 22 19 21 10 12 2 42 36 190
2017 11 to 20 years in current department or agency 11 33 19 20 11 4 2 46 33 130
2017 More than 20 years in current department or agency 21 40 10 13 11 5 0 64 25 38
2014 Less than 3 years in current department or agency 12 28 14 11 2 32 2 61 18 45
2014 3 to 10 years in current department or agency 14 27 20 14 12 9 4 47 30 272
2014 11 to 20 years in current department or agency 9 38 22 18 7 4 2 51 26 116
2014 More than 20 years in current department or agency 9 44 25 7 13 2 0 54 20 50

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 34 3 1 2 0 0 94 3 116
2018 3 to 10 years in current department or agency 64 28 4 3 0 1 0 93 3 156
2018 11 to 20 years in current department or agency 53 35 6 5 1 0 0 88 6 148
2018 More than 20 years in current department or agency 61 30 3 6 0 0 0 92 6 31
2017 Less than 3 years in current department or agency 54 39 3 4 0 0 0 93 4 131
2017 3 to 10 years in current department or agency 55 37 4 3 1 0 0 92 4 190
2017 11 to 20 years in current department or agency 53 39 1 5 1 0 0 92 6 130
2017 More than 20 years in current department or agency 60 32 2 5 0 0 0 93 5 38
2014 Less than 3 years in current department or agency 69 24 3 0 0 5 0 97 0 45
2014 3 to 10 years in current department or agency 52 36 6 5 2 0 0 88 6 272
2014 11 to 20 years in current department or agency 46 44 5 4 1 0 0 90 5 115
2014 More than 20 years in current department or agency 64 31 3 2 0 0 0 95 2 50

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 41 5 3 2 3 1 90 5 116
2018 3 to 10 years in current department or agency 48 40 7 3 1 0 0 89 4 156
2018 11 to 20 years in current department or agency 41 44 11 4 0 0 0 85 4 147
2018 More than 20 years in current department or agency 51 37 3 8 0 0 0 88 8 31
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 42 6 4 2 1 1 88 5 115
2018 3 to 10 years in current department or agency 41 40 9 7 3 0 0 81 10 155
2018 11 to 20 years in current department or agency 38 35 14 11 1 1 1 73 12 148
2018 More than 20 years in current department or agency 38 43 3 13 3 0 0 81 15 31
2017 Less than 3 years in current department or agency 50 37 7 4 2 0 0 87 5 130
2017 3 to 10 years in current department or agency 42 39 9 8 2 0 1 81 10 190
2017 11 to 20 years in current department or agency 36 45 10 5 3 0 0 82 8 130
2017 More than 20 years in current department or agency 39 42 6 13 0 0 0 81 13 38
2014 Less than 3 years in current department or agency 47 37 9 5 2 0 0 85 6 45
2014 3 to 10 years in current department or agency 39 39 11 6 4 0 0 79 10 272
2014 11 to 20 years in current department or agency 36 41 14 7 2 0 0 77 9 116
2014 More than 20 years in current department or agency 54 20 10 16 0 0 0 74 16 50

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 33 6 2 1 1 0 90 3 115
2018 3 to 10 years in current department or agency 50 33 7 7 3 0 1 83 10 154
2018 11 to 20 years in current department or agency 43 38 9 8 1 0 0 82 10 148
2018 More than 20 years in current department or agency 58 33 0 3 6 0 0 91 9 31
2017 Less than 3 years in current department or agency 56 34 7 1 1 1 1 92 1 131
2017 3 to 10 years in current department or agency 44 34 9 6 3 2 1 81 9 189
2017 11 to 20 years in current department or agency 50 37 6 4 3 0 1 87 7 130
2017 More than 20 years in current department or agency 61 31 3 5 0 0 0 92 5 38
2014 Less than 3 years in current department or agency 45 46 2 8 0 0 0 91 8 45
2014 3 to 10 years in current department or agency 51 31 11 4 3 0 0 82 7 272
2014 11 to 20 years in current department or agency 43 39 9 3 4 2 0 84 7 116
2014 More than 20 years in current department or agency 66 22 9 4 0 0 0 88 4 50

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 39 3 4 2 1 0 92 6 115
2018 3 to 10 years in current department or agency 47 31 8 11 2 0 1 79 13 154
2018 11 to 20 years in current department or agency 46 37 8 7 2 0 0 83 9 146
2018 More than 20 years in current department or agency 47 38 3 9 3 0 0 85 12 30
2017 Less than 3 years in current department or agency 51 37 5 4 2 0 1 89 6 131
2017 3 to 10 years in current department or agency 44 33 7 11 3 1 1 78 14 190
2017 11 to 20 years in current department or agency 43 42 5 5 5 0 0 85 10 130
2017 More than 20 years in current department or agency 55 34 2 8 0 0 0 89 8 38
2014 Less than 3 years in current department or agency 49 39 5 8 0 0 0 88 8 45
2014 3 to 10 years in current department or agency 44 38 7 5 6 0 0 82 11 271
2014 11 to 20 years in current department or agency 44 41 9 6 0 0 0 85 6 116
2014 More than 20 years in current department or agency 57 27 6 9 2 0 0 84 11 50

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 28 7 1 1 1 0 91 2 115
2018 3 to 10 years in current department or agency 63 25 6 2 3 0 0 89 5 155
2018 11 to 20 years in current department or agency 52 35 6 3 3 1 0 87 6 148
2018 More than 20 years in current department or agency 59 29 3 6 3 0 0 88 8 31
2017 Less than 3 years in current department or agency 72 20 3 1 2 1 1 94 3 131
2017 3 to 10 years in current department or agency 54 29 6 6 4 1 1 84 10 190
2017 11 to 20 years in current department or agency 52 29 5 8 3 3 0 83 11 130
2017 More than 20 years in current department or agency 60 26 8 2 3 0 0 87 5 38

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 35 7 4 2 0 0 86 6 115
2018 3 to 10 years in current department or agency 54 25 12 5 4 0 0 79 9 156
2018 11 to 20 years in current department or agency 44 34 9 7 4 0 0 79 12 148
2018 More than 20 years in current department or agency 51 38 0 9 3 0 0 88 12 31
2017 Less than 3 years in current department or agency 63 24 5 5 2 0 0 87 7 131
2017 3 to 10 years in current department or agency 48 32 8 9 3 0 1 80 12 190
2017 11 to 20 years in current department or agency 48 33 10 6 3 0 0 81 9 130
2017 More than 20 years in current department or agency 69 20 9 2 0 0 0 89 2 36
2014 Less than 3 years in current department or agency 45 40 8 8 0 0 0 85 8 45
2014 3 to 10 years in current department or agency 46 34 9 7 3 0 0 81 10 272
2014 11 to 20 years in current department or agency 44 35 10 7 2 0 1 80 10 116
2014 More than 20 years in current department or agency 61 24 7 6 0 0 2 87 6 50
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 35 12 6 0 5 0 82 6 17
2018 3 to 10 years in current department or agency 25 43 14 9 5 0 3 71 15 87
2018 11 to 20 years in current department or agency 22 44 13 9 6 2 3 70 16 100
2018 More than 20 years in current department or agency 39 34 13 5 9 0 0 73 14 21
2017 Less than 3 years in current department or agency 43 31 18 0 0 4 4 80 0 26
2017 3 to 10 years in current department or agency 32 36 12 7 6 0 8 73 14 93
2017 11 to 20 years in current department or agency 29 38 11 11 6 2 2 70 18 86
2017 More than 20 years in current department or agency 37 37 13 9 5 0 0 73 13 22
2014 Less than 3 years in current department or agency 18 40 17 8 8 0 9 64 18 10
2014 3 to 10 years in current department or agency 33 43 7 9 3 1 5 80 12 111
2014 11 to 20 years in current department or agency 17 50 18 6 4 1 3 71 10 73
2014 More than 20 years in current department or agency 31 50 11 5 3 0 0 80 8 30

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 41 5 2 1 4 0 92 3 115
2018 3 to 10 years in current department or agency 40 40 3 9 6 2 0 82 15 157
2018 11 to 20 years in current department or agency 37 34 15 9 4 1 0 71 13 149
2018 More than 20 years in current department or agency 29 56 0 12 3 0 0 85 15 31
2017 Less than 3 years in current department or agency 52 33 2 6 2 4 0 89 8 130
2017 3 to 10 years in current department or agency 40 36 6 11 5 1 0 77 16 189
2017 11 to 20 years in current department or agency 37 33 16 9 3 1 0 71 12 130
2017 More than 20 years in current department or agency 39 40 16 6 0 0 0 79 6 38
2014 Less than 3 years in current department or agency 47 42 8 2 0 2 0 90 2 45
2014 3 to 10 years in current department or agency 39 40 8 10 2 1 0 80 12 272
2014 11 to 20 years in current department or agency 27 54 9 6 2 1 1 82 9 116
2014 More than 20 years in current department or agency 44 33 18 4 2 0 0 77 6 50

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 36 9 3 4 1 0 84 7 115
2018 3 to 10 years in current department or agency 27 33 16 14 9 1 0 61 23 157
2018 11 to 20 years in current department or agency 28 32 17 13 9 1 0 61 22 148
2018 More than 20 years in current department or agency 33 37 6 21 3 0 0 70 24 31
2017 Less than 3 years in current department or agency 42 37 9 8 1 2 0 81 9 131
2017 3 to 10 years in current department or agency 26 39 13 16 6 1 0 65 22 190
2017 11 to 20 years in current department or agency 27 37 16 13 7 0 0 64 19 130
2017 More than 20 years in current department or agency 31 37 23 5 3 0 0 69 8 38
2014 Less than 3 years in current department or agency 49 28 14 8 2 0 0 77 9 45
2014 3 to 10 years in current department or agency 34 38 12 10 5 0 0 72 16 271
2014 11 to 20 years in current department or agency 22 46 14 12 5 0 1 69 17 116
2014 More than 20 years in current department or agency 17 61 9 9 4 0 0 78 13 50

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 40 13 7 5 4 0 74 13 116
2018 3 to 10 years in current department or agency 19 34 16 18 12 1 0 54 30 156
2018 11 to 20 years in current department or agency 11 36 23 16 14 1 0 47 30 148
2018 More than 20 years in current department or agency 20 37 16 24 3 0 0 57 27 31
2017 Less than 3 years in current department or agency 28 36 9 16 2 9 0 70 19 130
2017 3 to 10 years in current department or agency 17 34 22 17 10 1 0 51 27 190
2017 11 to 20 years in current department or agency 15 31 26 19 8 1 0 46 28 129
2017 More than 20 years in current department or agency 13 45 23 13 3 3 0 60 16 38
2014 Less than 3 years in current department or agency 35 30 20 9 0 6 0 69 10 45
2014 3 to 10 years in current department or agency 20 39 15 16 9 1 0 60 25 272
2014 11 to 20 years in current department or agency 9 35 23 23 8 2 1 46 31 115
2014 More than 20 years in current department or agency 13 41 25 19 2 0 0 54 21 50

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 46 10 13 5 2 0 71 19 115
2018 3 to 10 years in current department or agency 15 34 18 19 12 1 0 50 31 157
2018 11 to 20 years in current department or agency 12 41 23 14 10 0 0 52 25 149
2018 More than 20 years in current department or agency 26 48 9 12 6 0 0 74 18 31
2017 Less than 3 years in current department or agency 28 43 11 8 6 4 0 74 14 131
2017 3 to 10 years in current department or agency 17 40 13 22 8 1 0 57 30 190
2017 11 to 20 years in current department or agency 17 39 22 14 8 0 0 56 22 130
2017 More than 20 years in current department or agency 26 47 19 3 3 3 0 75 6 38
2014 Less than 3 years in current department or agency 31 28 14 22 2 5 0 61 24 45
2014 3 to 10 years in current department or agency 14 43 17 18 7 1 0 58 25 272
2014 11 to 20 years in current department or agency 16 51 17 10 5 2 1 68 15 115
2014 More than 20 years in current department or agency 26 44 20 8 2 0 0 71 10 50
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 41 8 3 2 1 0 87 4 114
2018 3 to 10 years in current department or agency 32 45 10 9 3 1 0 78 12 155
2018 11 to 20 years in current department or agency 32 40 16 10 3 0 0 71 13 146
2018 More than 20 years in current department or agency 40 38 15 6 0 0 0 79 6 30
2017 Less than 3 years in current department or agency 34 48 12 5 1 1 0 82 5 131
2017 3 to 10 years in current department or agency 31 46 12 8 4 1 0 77 12 190
2017 11 to 20 years in current department or agency 31 41 20 7 1 0 0 72 8 129
2017 More than 20 years in current department or agency 42 42 11 3 0 3 0 86 3 38
2014 Less than 3 years in current department or agency 48 34 17 0 2 0 0 82 2 45
2014 3 to 10 years in current department or agency 35 41 11 11 2 0 0 76 13 272
2014 11 to 20 years in current department or agency 24 48 15 10 3 0 0 72 13 116
2014 More than 20 years in current department or agency 42 47 5 4 2 0 0 89 6 50

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 37 6 3 2 2 0 89 5 114
2018 3 to 10 years in current department or agency 53 33 6 3 3 1 1 88 7 154
2018 11 to 20 years in current department or agency 49 36 8 7 0 0 0 85 7 147
2018 More than 20 years in current department or agency 73 24 3 0 0 0 0 97 0 31
2017 Less than 3 years in current department or agency 45 36 10 5 0 4 1 85 5 131
2017 3 to 10 years in current department or agency 53 33 7 4 2 1 0 87 6 190
2017 11 to 20 years in current department or agency 49 39 5 5 1 1 0 89 6 129
2017 More than 20 years in current department or agency 67 25 5 0 0 3 0 95 0 37
2014 Less than 3 years in current department or agency 55 28 3 11 0 2 2 86 11 45
2014 3 to 10 years in current department or agency 52 32 7 5 3 1 1 85 8 272
2014 11 to 20 years in current department or agency 55 36 7 1 1 0 0 91 2 116
2014 More than 20 years in current department or agency 62 29 3 4 0 0 2 93 4 50

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 30 7 5 3 1 0 85 7 114
2018 3 to 10 years in current department or agency 52 37 6 4 1 0 0 89 5 154
2018 11 to 20 years in current department or agency 47 33 14 5 1 0 0 80 6 146
2018 More than 20 years in current department or agency 61 26 12 0 0 0 0 88 0 30

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 24 12 6 2 19 1 74 10 114
2018 3 to 10 years in current department or agency 28 28 14 15 7 6 2 61 24 155
2018 11 to 20 years in current department or agency 24 21 21 15 9 5 5 50 27 146
2018 More than 20 years in current department or agency 42 25 15 12 6 0 0 67 18 31
2017 Less than 3 years in current department or agency 19 26 17 8 4 22 5 62 16 131
2017 3 to 10 years in current department or agency 21 24 16 11 12 12 4 54 27 190
2017 11 to 20 years in current department or agency 16 30 17 15 10 10 2 52 28 129
2017 More than 20 years in current department or agency 37 19 16 15 8 5 0 58 25 38
2014 Less than 3 years in current department or agency 31 31 14 9 9 5 2 65 20 45
2014 3 to 10 years in current department or agency 21 26 17 10 12 8 5 55 25 272
2014 11 to 20 years in current department or agency 19 28 15 12 11 12 2 55 27 116
2014 More than 20 years in current department or agency 30 33 9 6 13 5 3 70 20 50

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 42 6 5 2 5 0 86 7 113
2018 3 to 10 years in current department or agency 24 38 16 13 8 1 0 63 21 155
2018 11 to 20 years in current department or agency 21 45 15 13 6 0 0 66 19 146
2018 More than 20 years in current department or agency 46 32 8 12 3 0 0 78 15 31
2017 Less than 3 years in current department or agency 48 38 9 2 2 2 0 88 3 129
2017 3 to 10 years in current department or agency 32 37 12 12 6 1 0 70 18 190
2017 11 to 20 years in current department or agency 30 47 13 9 2 0 0 76 11 130
2017 More than 20 years in current department or agency 51 38 3 3 6 0 0 89 8 37
2014 Less than 3 years in current department or agency 44 29 11 14 0 2 0 75 14 45
2014 3 to 10 years in current department or agency 28 37 11 15 9 0 0 65 24 272
2014 11 to 20 years in current department or agency 25 41 18 7 8 1 0 66 16 116
2014 More than 20 years in current department or agency 34 41 15 11 0 0 0 75 11 50

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 32 11 10 6 4 3 71 17 113
2018 3 to 10 years in current department or agency 23 33 14 10 17 1 2 58 28 154
2018 11 to 20 years in current department or agency 19 31 19 11 13 3 3 54 26 146
2018 More than 20 years in current department or agency 31 30 7 16 13 0 3 62 30 31
2017 Less than 3 years in current department or agency 35 34 12 12 4 2 0 71 17 130
2017 3 to 10 years in current department or agency 26 32 12 13 15 1 2 59 28 190
2017 11 to 20 years in current department or agency 21 30 17 16 12 2 2 53 29 130
2017 More than 20 years in current department or agency 21 32 21 13 5 3 5 57 20 38
2014 Less than 3 years in current department or agency 33 23 6 21 12 3 0 59 35 45
2014 3 to 10 years in current department or agency 9 20 15 16 38 0 1 29 55 271
2014 11 to 20 years in current department or agency 11 18 19 23 28 0 1 30 51 116
2014 More than 20 years in current department or agency 11 16 24 15 20 0 14 31 40 50

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 42 19 4 3 5 0 73 8 113
2018 3 to 10 years in current department or agency 26 45 13 9 4 2 0 73 14 155
2018 11 to 20 years in current department or agency 24 47 21 4 2 2 1 73 6 145
2018 More than 20 years in current department or agency 31 50 8 9 3 0 0 81 12 31
2017 Less than 3 years in current department or agency 33 42 11 9 3 2 0 76 12 131
2017 3 to 10 years in current department or agency 28 42 17 10 2 2 0 71 12 189
2017 11 to 20 years in current department or agency 23 43 21 9 2 2 0 67 12 130
2017 More than 20 years in current department or agency 25 48 21 5 0 0 0 73 5 38

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 36 13 1 2 5 0 83 3 115
2018 3 to 10 years in current department or agency 50 36 10 3 0 1 1 87 3 157
2018 11 to 20 years in current department or agency 42 41 12 3 1 1 0 84 4 147
2018 More than 20 years in current department or agency 70 27 3 0 0 0 0 97 0 30
2017 Less than 3 years in current department or agency 50 36 8 4 0 2 0 88 4 131
2017 3 to 10 years in current department or agency 46 36 12 2 2 2 0 84 4 189
2017 11 to 20 years in current department or agency 41 43 11 1 2 2 0 86 3 129
2017 More than 20 years in current department or agency 51 44 6 0 0 0 0 94 0 38
2014 Less than 3 years in current department or agency 55 35 3 0 0 6 0 97 0 45
2014 3 to 10 years in current department or agency 56 31 8 2 1 2 0 89 3 272
2014 11 to 20 years in current department or agency 47 42 7 1 1 3 0 92 2 116
2014 More than 20 years in current department or agency 62 32 4 0 0 2 0 96 0 50

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 42 5 2 3 2 0 90 5 113
2018 3 to 10 years in current department or agency 44 42 7 3 3 1 0 87 6 157
2018 11 to 20 years in current department or agency 44 44 7 5 0 0 0 88 5 147
2018 More than 20 years in current department or agency 62 33 3 3 0 0 0 94 3 31
2017 Less than 3 years in current department or agency 52 35 6 2 2 2 1 89 5 130
2017 3 to 10 years in current department or agency 41 41 8 7 1 1 0 83 9 189
2017 11 to 20 years in current department or agency 32 49 14 3 2 1 0 82 5 130
2017 More than 20 years in current department or agency 45 37 10 3 0 5 0 86 3 38
2014 Less than 3 years in current department or agency 57 34 6 3 0 0 0 91 3 45
2014 3 to 10 years in current department or agency 52 33 9 4 1 1 0 86 6 271
2014 11 to 20 years in current department or agency 33 52 10 4 0 1 0 86 4 116
2014 More than 20 years in current department or agency 60 32 5 0 0 2 0 95 0 50

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 32 5 0 2 0 0 94 2 115
2018 3 to 10 years in current department or agency 58 36 3 1 1 0 0 94 3 157
2018 11 to 20 years in current department or agency 53 34 8 4 1 0 0 87 5 146
2018 More than 20 years in current department or agency 54 40 6 0 0 0 0 94 0 31
2017 Less than 3 years in current department or agency 64 29 4 2 1 0 0 93 3 131
2017 3 to 10 years in current department or agency 53 36 6 5 1 0 0 89 5 189
2017 11 to 20 years in current department or agency 49 37 9 1 3 0 0 86 5 128
2017 More than 20 years in current department or agency 65 30 6 0 0 0 0 94 0 38
2014 Less than 3 years in current department or agency 74 25 2 0 0 0 0 98 0 45
2014 3 to 10 years in current department or agency 56 36 2 4 2 0 0 92 5 272
2014 11 to 20 years in current department or agency 53 37 7 2 0 0 0 90 2 116
2014 More than 20 years in current department or agency 62 35 2 2 0 0 0 96 2 50

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 30 6 2 3 0 0 89 6 115
2018 3 to 10 years in current department or agency 42 32 14 7 4 1 0 75 11 155
2018 11 to 20 years in current department or agency 38 39 12 7 3 1 0 78 10 147
2018 More than 20 years in current department or agency 49 40 8 3 0 0 0 89 3 31
2017 Less than 3 years in current department or agency 55 31 8 4 2 0 0 86 5 131
2017 3 to 10 years in current department or agency 31 43 14 7 4 0 0 75 12 189
2017 11 to 20 years in current department or agency 41 33 14 7 5 0 1 74 11 130
2017 More than 20 years in current department or agency 66 21 11 0 3 0 0 87 3 38
2014 Less than 3 years in current department or agency 57 29 8 2 0 5 0 90 2 45
2014 3 to 10 years in current department or agency 46 38 7 6 4 0 0 84 9 272
2014 11 to 20 years in current department or agency 35 53 7 4 0 0 0 89 4 116
2014 More than 20 years in current department or agency 71 22 2 3 2 0 0 93 5 50

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 35 5 3 3 0 0 89 6 114
2018 3 to 10 years in current department or agency 42 35 11 8 4 0 0 77 12 156
2018 11 to 20 years in current department or agency 36 42 13 6 2 1 0 78 8 146
2018 More than 20 years in current department or agency 39 50 6 6 0 0 0 88 6 31
2017 Less than 3 years in current department or agency 50 35 8 4 3 1 0 85 7 131
2017 3 to 10 years in current department or agency 30 47 11 9 4 0 0 77 12 190
2017 11 to 20 years in current department or agency 36 38 14 7 4 0 0 75 11 130
2017 More than 20 years in current department or agency 50 44 3 0 3 0 0 94 3 38
2014 Less than 3 years in current department or agency 57 29 2 12 0 0 0 86 12 45
2014 3 to 10 years in current department or agency 45 37 8 6 5 0 0 82 10 272
2014 11 to 20 years in current department or agency 29 56 12 3 1 0 0 84 4 116
2014 More than 20 years in current department or agency 69 20 4 2 6 0 0 89 7 50

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 26 20 5 2 2 1 72 7 114
2018 3 to 10 years in current department or agency 36 23 20 10 8 3 0 61 19 157
2018 11 to 20 years in current department or agency 37 30 19 10 3 1 1 67 13 146
2018 More than 20 years in current department or agency 51 30 19 0 0 0 0 81 0 31
2017 Less than 3 years in current department or agency 43 25 12 8 5 5 1 72 15 131
2017 3 to 10 years in current department or agency 31 27 24 11 6 1 0 58 18 190
2017 11 to 20 years in current department or agency 41 26 18 5 5 4 2 71 10 130
2017 More than 20 years in current department or agency 63 18 8 8 0 3 0 84 8 38
2014 Less than 3 years in current department or agency 44 16 20 6 2 12 0 68 9 45
2014 3 to 10 years in current department or agency 36 26 20 9 6 2 0 63 16 272
2014 11 to 20 years in current department or agency 32 44 10 10 3 1 0 76 14 116
2014 More than 20 years in current department or agency 58 29 7 2 2 2 0 89 4 50
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 58 28 115
2018 3 to 10 years in current department or agency 15 38 46 157
2018 11 to 20 years in current department or agency 16 46 38 148
2018 More than 20 years in current department or agency 24 56 20 31
2017 Less than 3 years in current department or agency 16 51 33 131
2017 3 to 10 years in current department or agency 20 39 41 190
2017 11 to 20 years in current department or agency 10 55 34 130
2017 More than 20 years in current department or agency 33 51 16 37
2014 Less than 3 years in current department or agency 5 69 26 45
2014 3 to 10 years in current department or agency 15 46 39 272
2014 11 to 20 years in current department or agency 15 61 24 116
2014 More than 20 years in current department or agency 22 65 13 50

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 3 to 10 years in current department or agency 8 13 67 8 0 4 25
2018 11 to 20 years in current department or agency 22 5 59 5 0 9 25
2017 Less than 3 years in current department or agency 0 11 53 28 0 9 21
2017 3 to 10 years in current department or agency 0 20 55 16 0 9 37
2017 11 to 20 years in current department or agency 22 14 65 0 0 0 14
2017 More than 20 years in current department or agency 92 0 0 8 0 0 12
2014 3 to 10 years in current department or agency 9 13 30 39 9999 9 42
2014 11 to 20 years in current department or agency 15 20 35 30 9999 0 14
2014 More than 20 years in current department or agency 91 0 0 9 9999 0 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 11 89 157
2018 11 to 20 years in current department or agency 12 88 148

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 42 17
2018 11 to 20 years in current department or agency 50 17

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 46 17
2018 11 to 20 years in current department or agency 55 17

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 17
2018 11 to 20 years in current department or agency 0 17

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 17
2018 11 to 20 years in current department or agency 0 17

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 36 17

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 26 17
2018 11 to 20 years in current department or agency 30 17

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 42 17

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 35 17

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 33 17
2018 11 to 20 years in current department or agency 32 17

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 36 17
2018 11 to 20 years in current department or agency 55 17

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 46 17

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 17
2018 11 to 20 years in current department or agency 0 17

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 17

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 17
2018 11 to 20 years in current department or agency 0 17

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 70 17
2018 11 to 20 years in current department or agency 49 17

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 17

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 17
2018 11 to 20 years in current department or agency 0 17

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 40 17

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 28 17

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 17
2018 11 to 20 years in current department or agency 0 16

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 33 16

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 29 17
2018 11 to 20 years in current department or agency 32 16

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 17
2018 11 to 20 years in current department or agency 0 16

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 47 17

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 17
2018 11 to 20 years in current department or agency 0 16

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 11 11 1 2 43 9 70 7 116
2018 3 to 10 years in current department or agency 18 15 14 7 4 31 11 57 19 156
2018 11 to 20 years in current department or agency 19 18 15 6 4 32 7 60 16 149
2018 More than 20 years in current department or agency 42 21 13 6 6 3 9 73 13 31
2017 Less than 3 years in current department or agency 18 11 13 2 1 42 13 64 7 131
2017 3 to 10 years in current department or agency 16 15 21 2 1 33 13 57 5 189
2017 11 to 20 years in current department or agency 18 23 14 5 2 30 8 67 11 130
2017 More than 20 years in current department or agency 33 11 16 2 6 31 0 64 12 37
2014 Less than 3 years in current department or agency 23 5 6 2 0 40 24 78 4 45
2014 3 to 10 years in current department or agency 14 13 14 6 6 39 8 52 22 272
2014 11 to 20 years in current department or agency 13 16 19 10 2 28 11 48 20 116
2014 More than 20 years in current department or agency 35 11 20 6 2 21 5 63 10 50

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 24 13 3 2 14 2 78 6 116
2018 3 to 10 years in current department or agency 36 35 19 5 2 3 0 73 7 156
2018 11 to 20 years in current department or agency 34 41 15 6 0 3 0 78 7 149
2018 More than 20 years in current department or agency 62 26 6 3 3 0 0 88 6 31
2017 Less than 3 years in current department or agency 40 30 9 4 0 17 1 84 5 131
2017 3 to 10 years in current department or agency 34 39 13 2 1 8 3 82 4 189
2017 11 to 20 years in current department or agency 36 43 9 2 2 7 1 86 4 130
2017 More than 20 years in current department or agency 56 13 20 3 3 5 0 73 6 38
2014 Less than 3 years in current department or agency 42 20 6 5 0 23 5 85 6 45
2014 3 to 10 years in current department or agency 34 31 16 5 4 10 1 73 9 272
2014 11 to 20 years in current department or agency 31 31 24 5 1 8 0 67 7 116
2014 More than 20 years in current department or agency 51 31 16 2 0 0 0 82 2 50
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 11 to 20 years in current department or agency 5 95 148
2018 More than 20 years in current department or agency 0 100 29

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 8 12 0 2 43 12 70 4 116
2018 3 to 10 years in current department or agency 20 15 13 1 0 38 13 71 3 156
2018 11 to 20 years in current department or agency 20 12 21 0 2 38 7 59 3 147
2018 More than 20 years in current department or agency 28 22 19 0 0 18 13 73 0 31
2017 Less than 3 years in current department or agency 16 11 8 2 0 48 15 74 4 131
2017 3 to 10 years in current department or agency 18 14 16 1 1 38 14 64 3 190
2017 11 to 20 years in current department or agency 22 17 15 1 1 39 5 69 3 130
2017 More than 20 years in current department or agency 32 13 24 0 0 21 10 66 0 38
2014 Less than 3 years in current department or agency 22 8 9 0 0 44 17 76 0 45
2014 3 to 10 years in current department or agency 16 14 13 3 1 41 11 63 8 272
2014 11 to 20 years in current department or agency 16 19 17 3 0 37 7 64 6 116
2014 More than 20 years in current department or agency 25 24 14 2 0 30 6 75 3 50

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 27 13 1 2 13 3 81 4 116
2018 3 to 10 years in current department or agency 37 38 13 2 0 9 1 83 2 156
2018 11 to 20 years in current department or agency 36 39 18 1 0 5 0 79 2 149
2018 More than 20 years in current department or agency 64 24 12 0 0 0 0 88 0 31
2017 Less than 3 years in current department or agency 41 25 6 2 0 22 4 89 2 130
2017 3 to 10 years in current department or agency 35 38 11 2 1 11 3 84 4 190
2017 11 to 20 years in current department or agency 34 43 14 1 0 9 0 84 1 130
2017 More than 20 years in current department or agency 51 22 22 0 0 5 0 77 0 38
2014 Less than 3 years in current department or agency 46 24 12 0 0 12 5 85 0 45
2014 3 to 10 years in current department or agency 36 31 12 3 1 16 1 81 5 272
2014 11 to 20 years in current department or agency 30 38 14 2 0 14 3 82 2 116
2014 More than 20 years in current department or agency 53 31 11 0 0 4 2 89 0 50
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 32 15 8 4 1 1 72 13 116
2018 3 to 10 years in current department or agency 38 29 17 9 5 1 1 68 15 155
2018 11 to 20 years in current department or agency 51 31 14 2 3 0 0 82 4 147
2018 More than 20 years in current department or agency 39 41 15 0 4 0 0 80 4 31
2017 Less than 3 years in current department or agency 42 31 15 3 7 1 1 75 10 130
2017 3 to 10 years in current department or agency 41 34 16 3 4 1 1 77 7 190
2017 11 to 20 years in current department or agency 61 22 12 3 0 1 1 84 3 128
2017 More than 20 years in current department or agency 54 30 14 3 0 0 0 84 3 38

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 29 33 12 8 1 1 46 21 116
2018 3 to 10 years in current department or agency 6 21 33 24 16 1 0 27 39 155
2018 11 to 20 years in current department or agency 9 21 27 31 12 0 0 30 43 147
2018 More than 20 years in current department or agency 3 29 39 18 12 0 0 32 29 31
2017 Less than 3 years in current department or agency 14 25 33 16 11 0 1 39 28 131
2017 3 to 10 years in current department or agency 8 21 32 19 20 0 0 29 39 189
2017 11 to 20 years in current department or agency 9 14 37 21 19 0 0 23 40 130
2017 More than 20 years in current department or agency 8 34 29 16 13 0 0 42 29 38

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 41 20 7 5 1 3 66 12 115
2018 3 to 10 years in current department or agency 10 36 29 15 9 1 0 46 24 155
2018 11 to 20 years in current department or agency 12 31 29 20 8 0 0 43 28 147
2018 More than 20 years in current department or agency 9 22 40 23 6 0 0 32 28 31
2017 Less than 3 years in current department or agency 22 28 33 12 5 0 1 51 16 131
2017 3 to 10 years in current department or agency 12 32 29 17 9 0 0 45 26 188
2017 11 to 20 years in current department or agency 13 26 35 17 10 0 0 38 26 129
2017 More than 20 years in current department or agency 13 34 30 18 5 0 0 48 23 38

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 39 23 9 8 2 1 60 17 116
2018 3 to 10 years in current department or agency 6 26 24 25 20 0 0 32 44 155
2018 11 to 20 years in current department or agency 10 24 25 25 16 0 0 34 41 146
2018 More than 20 years in current department or agency 11 18 27 20 24 0 0 29 44 30
2017 Less than 3 years in current department or agency 21 30 27 12 10 1 0 51 22 131
2017 3 to 10 years in current department or agency 11 22 28 19 20 0 0 33 39 190
2017 11 to 20 years in current department or agency 9 25 26 27 12 1 1 34 39 130
2017 More than 20 years in current department or agency 13 29 22 23 11 0 2 43 35 38

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 25 22 3 5 1 0 70 8 116
2018 3 to 10 years in current department or agency 22 34 25 12 7 1 0 56 18 156
2018 11 to 20 years in current department or agency 25 27 22 15 10 0 1 52 26 147
2018 More than 20 years in current department or agency 17 34 36 4 8 0 0 52 13 31
2017 Less than 3 years in current department or agency 35 33 21 5 6 0 0 68 11 131
2017 3 to 10 years in current department or agency 22 31 19 13 11 0 3 55 25 190
2017 11 to 20 years in current department or agency 25 21 22 20 11 0 0 46 31 130
2017 More than 20 years in current department or agency 29 37 18 8 8 0 0 66 16 38

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 24 20 6 10 1 0 63 17 116
2018 3 to 10 years in current department or agency 24 20 33 12 10 0 0 45 22 154
2018 11 to 20 years in current department or agency 21 23 24 22 10 0 0 43 33 145
2018 More than 20 years in current department or agency 27 35 30 0 8 0 0 62 8 31
2017 Less than 3 years in current department or agency 38 30 18 11 4 0 0 68 14 131
2017 3 to 10 years in current department or agency 21 27 26 14 11 0 0 48 26 190
2017 11 to 20 years in current department or agency 19 27 23 23 9 0 0 45 31 130
2017 More than 20 years in current department or agency 30 33 24 8 5 0 0 63 14 37

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 27 25 5 1 3 1 68 6 115
2018 3 to 10 years in current department or agency 30 38 16 5 10 1 1 68 15 156
2018 11 to 20 years in current department or agency 30 38 21 8 2 0 0 68 11 149
2018 More than 20 years in current department or agency 29 44 21 6 0 0 0 73 6 31
2017 Less than 3 years in current department or agency 38 37 15 6 1 1 1 77 8 131
2017 3 to 10 years in current department or agency 27 36 22 9 5 0 0 64 14 190
2017 11 to 20 years in current department or agency 30 34 23 10 4 0 0 64 13 130
2017 More than 20 years in current department or agency 43 38 14 5 0 0 0 81 5 37

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 25 19 10 5 1 2 65 15 114
2018 3 to 10 years in current department or agency 24 33 29 9 5 0 1 57 14 157
2018 11 to 20 years in current department or agency 21 36 25 14 2 0 0 58 17 149
2018 More than 20 years in current department or agency 27 42 26 6 0 0 0 68 6 31
2017 Less than 3 years in current department or agency 27 39 26 6 3 0 1 66 9 131
2017 3 to 10 years in current department or agency 17 40 26 9 8 0 0 57 17 190
2017 11 to 20 years in current department or agency 24 38 25 10 4 0 0 61 13 130
2017 More than 20 years in current department or agency 27 41 8 22 2 0 0 68 24 37

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 32 15 11 4 1 1 69 16 115
2018 3 to 10 years in current department or agency 33 35 16 10 5 0 1 68 15 156
2018 11 to 20 years in current department or agency 32 39 20 9 1 0 0 71 10 149
2018 More than 20 years in current department or agency 32 37 26 6 0 0 0 68 6 31
2017 Less than 3 years in current department or agency 33 33 25 6 2 1 0 66 9 130
2017 3 to 10 years in current department or agency 25 39 19 12 4 1 0 65 16 190
2017 11 to 20 years in current department or agency 29 43 18 7 2 0 1 73 9 130
2017 More than 20 years in current department or agency 51 28 8 11 3 0 0 78 14 37

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 31 20 12 4 1 1 63 16 115
2018 3 to 10 years in current department or agency 35 33 18 8 3 1 1 70 12 157
2018 11 to 20 years in current department or agency 32 34 23 9 2 0 0 66 11 149
2018 More than 20 years in current department or agency 19 48 22 7 4 0 0 67 11 29
2017 Less than 3 years in current department or agency 31 30 24 12 3 0 0 61 15 131
2017 3 to 10 years in current department or agency 30 37 18 10 4 0 0 68 14 190
2017 11 to 20 years in current department or agency 30 38 18 11 1 2 0 69 13 130
2017 More than 20 years in current department or agency 22 30 35 11 3 0 0 51 14 37

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 65 16 8 3 3 1 3 85 7 113
2018 3 to 10 years in current department or agency 71 15 11 1 1 0 2 88 1 155
2018 11 to 20 years in current department or agency 71 16 6 5 1 0 1 88 6 148
2018 More than 20 years in current department or agency 73 25 3 0 0 0 0 97 0 31
2017 Less than 3 years in current department or agency 63 22 10 2 0 1 2 88 2 131
2017 3 to 10 years in current department or agency 68 21 7 1 1 0 1 90 3 190
2017 11 to 20 years in current department or agency 68 21 7 3 1 0 1 89 4 130
2017 More than 20 years in current department or agency 65 27 5 3 0 0 0 92 3 38

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 80 8 5 2 0 1 5 93 2 115
2018 3 to 10 years in current department or agency 84 9 4 0 0 1 3 96 0 157
2018 11 to 20 years in current department or agency 84 8 3 2 0 0 3 95 2 148
2018 More than 20 years in current department or agency 79 13 3 0 0 0 6 97 0 31

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 77 11 3 0 1 1 6 95 1 115
2018 3 to 10 years in current department or agency 80 10 4 1 1 0 4 94 2 157
2018 11 to 20 years in current department or agency 78 11 5 1 1 1 2 92 3 149
2018 More than 20 years in current department or agency 85 0 6 3 3 0 3 88 6 30
2017 Less than 3 years in current department or agency 84 9 3 1 0 1 2 96 1 131
2017 3 to 10 years in current department or agency 83 9 3 2 1 0 2 94 2 189
2017 11 to 20 years in current department or agency 81 11 4 2 1 0 2 93 3 130
2017 More than 20 years in current department or agency 87 8 2 3 0 0 0 95 3 38

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 19 9 3 1 1 4 86 4 116
2018 3 to 10 years in current department or agency 54 27 11 4 2 1 1 83 6 155
2018 11 to 20 years in current department or agency 48 31 15 5 1 0 1 79 6 148
2018 More than 20 years in current department or agency 46 35 9 7 3 0 0 81 9 31
2017 Less than 3 years in current department or agency 61 27 8 1 2 1 1 89 3 131
2017 3 to 10 years in current department or agency 54 30 10 5 1 0 0 84 6 190
2017 11 to 20 years in current department or agency 48 41 8 1 2 0 0 89 3 130
2017 More than 20 years in current department or agency 49 35 16 0 0 0 0 84 0 38

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 25 9 3 3 1 3 84 6 116
2018 3 to 10 years in current department or agency 51 27 11 5 5 1 1 79 10 154
2018 11 to 20 years in current department or agency 46 30 14 9 1 0 1 76 10 147
2018 More than 20 years in current department or agency 56 20 13 8 3 0 0 76 11 31
2017 Less than 3 years in current department or agency 64 26 7 1 1 1 1 91 2 131
2017 3 to 10 years in current department or agency 53 26 11 7 2 0 1 80 9 190
2017 11 to 20 years in current department or agency 57 28 9 4 2 0 0 85 6 130
2017 More than 20 years in current department or agency 65 24 3 8 0 0 0 89 8 38

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 6 3 2 1 1 29 92 3 114
2018 3 to 10 years in current department or agency 48 27 7 2 3 0 13 85 6 153
2018 11 to 20 years in current department or agency 46 27 8 5 1 0 13 84 6 148
2018 More than 20 years in current department or agency 42 19 19 0 3 0 18 74 3 31
2017 Less than 3 years in current department or agency 55 18 5 1 0 1 20 93 1 131
2017 3 to 10 years in current department or agency 54 25 5 3 1 0 13 90 4 190
2017 11 to 20 years in current department or agency 54 19 15 2 0 0 9 81 3 130
2017 More than 20 years in current department or agency 51 22 16 0 0 3 8 82 0 38

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 18 7 4 1 0 6 86 6 116
2018 3 to 10 years in current department or agency 59 23 10 4 1 0 3 85 5 152
2018 11 to 20 years in current department or agency 61 24 11 1 0 0 3 87 1 148
2018 More than 20 years in current department or agency 65 25 7 4 0 0 0 90 4 31
2017 Less than 3 years in current department or agency 66 18 11 2 1 1 1 86 3 129
2017 3 to 10 years in current department or agency 58 28 6 3 1 0 3 89 4 189
2017 11 to 20 years in current department or agency 60 28 9 1 1 0 2 89 2 128
2017 More than 20 years in current department or agency 62 27 5 5 0 0 0 89 5 38

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 71 12 5 4 4 1 4 87 8 115
2018 3 to 10 years in current department or agency 84 11 2 0 1 0 2 97 1 155
2018 11 to 20 years in current department or agency 87 10 1 1 1 0 1 98 1 149
2018 More than 20 years in current department or agency 88 6 6 0 0 0 0 94 0 31
2017 Less than 3 years in current department or agency 73 13 10 2 1 2 0 87 3 131
2017 3 to 10 years in current department or agency 78 13 3 2 2 1 3 93 4 190
2017 11 to 20 years in current department or agency 85 9 1 2 1 0 2 96 2 130
2017 More than 20 years in current department or agency 92 6 0 3 0 0 0 97 3 38

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 22 14 6 2 0 2 77 8 116
2018 3 to 10 years in current department or agency 47 28 18 3 2 1 2 77 5 155
2018 11 to 20 years in current department or agency 49 30 17 2 1 0 1 79 4 149
2018 More than 20 years in current department or agency 53 33 9 6 0 0 0 85 6 31
2017 Less than 3 years in current department or agency 51 29 11 7 1 0 1 81 8 131
2017 3 to 10 years in current department or agency 49 32 11 5 1 0 2 82 6 190
2017 11 to 20 years in current department or agency 52 37 8 4 0 0 0 88 4 130
2017 More than 20 years in current department or agency 68 21 5 0 6 0 0 89 6 37

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 41 29 12 2 1 0 56 15 116
2018 3 to 10 years in current department or agency 10 24 52 11 2 0 0 34 14 156
2018 11 to 20 years in current department or agency 11 23 42 20 4 0 0 33 24 148
2018 More than 20 years in current department or agency 0 36 50 8 6 0 0 36 14 31
2017 Less than 3 years in current department or agency 8 41 33 13 5 0 0 49 18 131
2017 3 to 10 years in current department or agency 4 31 42 14 8 0 0 36 22 190
2017 11 to 20 years in current department or agency 7 27 46 15 5 0 0 34 20 130
2017 More than 20 years in current department or agency 3 23 61 8 5 0 0 26 13 38

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 17 33 31 12 0 0 44 23 115
2018 3 to 10 years in current department or agency 6 20 51 18 5 0 0 23 26 155
2018 11 to 20 years in current department or agency 7 25 37 22 8 0 0 30 33 145
2018 More than 20 years in current department or agency 9 10 51 23 8 0 0 31 18 30
2017 Less than 3 years in current department or agency 6 20 36 27 11 0 0 38 26 131
2017 3 to 10 years in current department or agency 7 20 41 24 7 0 1 32 27 190
2017 11 to 20 years in current department or agency 5 19 41 27 8 0 0 35 25 129
2017 More than 20 years in current department or agency 5 19 45 22 8 0 0 30 24 37

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 36 13 11 5 10 0 68 18 115
2018 3 to 10 years in current department or agency 8 47 20 16 6 3 0 57 23 156
2018 11 to 20 years in current department or agency 15 36 24 17 6 2 0 52 23 145
2018 More than 20 years in current department or agency 24 33 28 15 0 0 0 56 15 31
2017 Less than 3 years in current department or agency 22 39 11 17 1 10 0 68 20 131
2017 3 to 10 years in current department or agency 8 41 25 16 8 3 0 50 24 188
2017 11 to 20 years in current department or agency 10 41 26 15 5 3 0 52 21 128
2017 More than 20 years in current department or agency 19 42 23 13 3 0 0 61 15 38

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 39 19 6 2 7 0 71 8 115
2018 3 to 10 years in current department or agency 12 40 22 16 9 1 0 52 26 156
2018 11 to 20 years in current department or agency 17 36 26 12 7 1 0 54 20 148
2018 More than 20 years in current department or agency 20 48 13 18 3 0 0 67 20 31
2017 Less than 3 years in current department or agency 15 50 17 12 4 2 0 66 16 131
2017 3 to 10 years in current department or agency 10 42 18 18 10 2 0 53 29 190
2017 11 to 20 years in current department or agency 18 38 20 15 7 1 0 57 22 130
2017 More than 20 years in current department or agency 19 48 20 11 0 3 0 68 11 38
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 30 11 5 3 3 2 49 51 116
2018 3 to 10 years in current department or agency 41 37 11 7 3 1 0 41 59 157
2018 11 to 20 years in current department or agency 55 29 12 1 1 1 0 56 44 149
2018 More than 20 years in current department or agency 65 25 7 3 0 0 0 65 35 31
2017 Less than 3 years in current department or agency 53 28 5 3 6 4 1 55 45 131
2017 3 to 10 years in current department or agency 44 40 7 2 0 6 0 47 53 190
2017 11 to 20 years in current department or agency 67 23 4 1 1 4 0 69 31 130
2017 More than 20 years in current department or agency 69 16 10 0 0 5 0 72 28 38

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 57
2018 3 to 10 years in current department or agency 1 90
2018 11 to 20 years in current department or agency 8 66
2018 More than 20 years in current department or agency 12 11
2017 Less than 3 years in current department or agency 26 55
2017 3 to 10 years in current department or agency 2 92
2017 11 to 20 years in current department or agency 3 38

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 57
2018 3 to 10 years in current department or agency 16 90
2018 11 to 20 years in current department or agency 18 66
2018 More than 20 years in current department or agency 12 11
2017 Less than 3 years in current department or agency 33 55
2017 3 to 10 years in current department or agency 19 92
2017 11 to 20 years in current department or agency 8 38

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 57
2018 3 to 10 years in current department or agency 16 90
2018 11 to 20 years in current department or agency 11 66
2018 More than 20 years in current department or agency 24 11
2017 Less than 3 years in current department or agency 24 55
2017 3 to 10 years in current department or agency 13 92
2017 11 to 20 years in current department or agency 8 38

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 57
2018 3 to 10 years in current department or agency 17 90
2018 11 to 20 years in current department or agency 9 66
2018 More than 20 years in current department or agency 16 11
2017 Less than 3 years in current department or agency 25 55
2017 3 to 10 years in current department or agency 18 92
2017 11 to 20 years in current department or agency 8 38

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 57
2018 3 to 10 years in current department or agency 6 90
2018 11 to 20 years in current department or agency 3 66
2018 More than 20 years in current department or agency 0 11
2017 Less than 3 years in current department or agency 2 55
2017 3 to 10 years in current department or agency 2 92
2017 11 to 20 years in current department or agency 11 38

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 57
2018 3 to 10 years in current department or agency 60 90
2018 11 to 20 years in current department or agency 36 66
2018 More than 20 years in current department or agency 26 11

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 57
2018 3 to 10 years in current department or agency 28 90
2018 11 to 20 years in current department or agency 42 66
2018 More than 20 years in current department or agency 51 11
2017 Less than 3 years in current department or agency 40 55
2017 3 to 10 years in current department or agency 57 92
2017 11 to 20 years in current department or agency 74 38

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 65 8 2 3 6 55
2018 3 to 10 years in current department or agency 19 55 9 10 1 6 85
2018 11 to 20 years in current department or agency 34 49 7 3 6 2 62
2018 More than 20 years in current department or agency 33 38 19 0 0 10 10
2017 Less than 3 years in current department or agency 7 67 10 0 0 17 54
2017 3 to 10 years in current department or agency 25 64 7 2 1 1 90
2017 11 to 20 years in current department or agency 24 56 10 8 0 2 38

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 42 57
2018 3 to 10 years in current department or agency 55 45 90
2018 11 to 20 years in current department or agency 63 37 64
2018 More than 20 years in current department or agency 57 43 11

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 46 8 5 8 0 4 78 14 57
2018 3 to 10 years in current department or agency 25 30 16 16 9 1 3 58 26 89
2018 11 to 20 years in current department or agency 38 30 11 5 6 2 8 75 13 66
2018 More than 20 years in current department or agency 37 29 8 0 0 8 19 89 0 11
2017 Less than 3 years in current department or agency 37 25 11 11 5 3 8 70 18 56
2017 3 to 10 years in current department or agency 38 26 12 5 4 1 13 75 11 94
2017 11 to 20 years in current department or agency 40 32 12 0 0 0 16 86 0 39
2017 More than 20 years in current department or agency 48 10 31 0 0 0 10 65 0 10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 16 10 11 14 6 35 41 42 57
2018 3 to 10 years in current department or agency 6 5 14 8 3 6 59 31 31 89
2018 11 to 20 years in current department or agency 7 8 11 2 8 3 61 42 28 66
2018 More than 20 years in current department or agency 9 0 9 12 0 16 54 30 39 11
2017 Less than 3 years in current department or agency 7 12 5 9 20 5 41 36 55 56
2017 3 to 10 years in current department or agency 6 10 10 1 6 10 57 49 21 94
2017 11 to 20 years in current department or agency 5 8 7 5 5 2 67 44 32 39
2017 More than 20 years in current department or agency 18 21 31 0 0 0 31 55 0 10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 14 5 8 4 2 13 80 14 116
2018 3 to 10 years in current department or agency 57 11 11 6 5 1 8 75 12 156
2018 11 to 20 years in current department or agency 67 10 8 4 2 1 9 85 6 147
2018 More than 20 years in current department or agency 74 7 3 6 0 0 10 90 6 31
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