2018 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 37 48 6 7 2 0 0 85 9 432
2018 Term 46 29 0 19 0 5 0 80 20 20
2017 Indeterminate (permanent) 40 41 6 10 3 0 0 81 14 457
2017 Term 41 45 6 7 0 0 0 87 7 29
2014 Indeterminate (permanent) 32 42 11 11 4 0 0 74 15 463
2014 Term 32 64 4 0 0 0 0 96 0 16

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 40 7 4 2 0 0 86 7 432
2018 Term 58 27 0 6 4 5 0 90 10 20
2017 Indeterminate (permanent) 47 40 6 5 2 0 0 87 7 457
2017 Term 52 41 7 0 0 0 0 93 0 29
2014 Indeterminate (permanent) 44 44 7 4 1 0 0 88 5 463
2014 Term 18 82 0 0 0 0 0 100 0 16

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 55 36 5 3 1 0 0 91 4 430
2018 Term 74 16 6 0 4 0 0 90 4 20
2017 Indeterminate (permanent) 56 35 4 4 1 0 0 91 5 456
2017 Term 66 34 0 0 0 0 0 100 0 29
2014 Indeterminate (permanent) 53 37 6 3 1 0 0 90 5 463
2014 Term 32 64 0 4 0 0 0 96 4 16

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 44 37 7 8 3 0 0 82 11 430
2018 Term 61 30 5 0 4 0 0 91 4 20
2017 Indeterminate (permanent) 42 35 7 10 6 0 0 77 16 457
2017 Term 55 31 10 0 0 0 4 89 0 29
2014 Indeterminate (permanent) 42 37 9 8 4 0 0 79 13 463
2014 Term 54 36 0 5 4 0 0 91 9 16

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 43 10 4 3 0 0 83 7 429
2018 Term 51 29 9 6 5 0 0 80 11 20
2017 Indeterminate (permanent) 41 43 8 5 3 0 0 84 8 456
2017 Term 39 51 6 4 0 0 0 90 4 29
2014 Indeterminate (permanent) 35 49 10 4 2 0 0 84 6 463
2014 Term 18 64 18 0 0 0 0 82 0 16

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 41 16 10 4 0 0 69 14 432
2018 Term 33 46 20 0 0 0 0 80 0 20
2017 Indeterminate (permanent) 32 38 16 10 4 0 0 70 14 456
2017 Term 36 44 6 10 0 3 0 83 11 29
2014 Indeterminate (permanent) 27 36 19 14 4 0 0 63 18 463
2014 Term 9 87 0 0 4 0 0 96 4 16

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 45 11 7 2 0 0 80 9 432
2018 Term 41 40 9 10 0 0 0 81 10 20
2017 Indeterminate (permanent) 36 45 10 6 2 0 0 82 8 456
2017 Term 22 65 13 0 0 0 0 87 0 29

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 58 35 4 2 1 0 0 93 3 432
2018 Term 50 50 0 0 0 0 0 100 0 20
2017 Indeterminate (permanent) 55 35 5 3 2 0 0 91 4 456
2017 Term 49 44 7 0 0 0 0 93 0 29
2014 Indeterminate (permanent) 54 37 6 2 1 0 0 91 3 463
2014 Term 45 46 4 4 0 0 0 91 4 16

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 44 13 8 3 0 0 77 11 433
2018 Term 49 35 10 0 0 5 0 89 0 19
2017 Indeterminate (permanent) 37 39 12 8 4 0 0 76 12 454
2017 Term 47 37 6 10 0 0 0 83 10 29

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 51 37 9 2 1 0 0 88 4 428
2018 Term 64 16 9 11 0 0 0 80 11 20
2017 Indeterminate (permanent) 54 35 6 3 1 0 0 90 4 456
2017 Term 47 47 6 0 0 0 0 94 0 29
2014 Indeterminate (permanent) 65 27 5 2 1 0 0 92 3 463
2014 Term 69 13 18 0 0 0 0 82 0 16

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 41 12 8 2 0 0 78 10 432
2018 Term 46 37 8 9 0 0 0 83 9 20
2017 Indeterminate (permanent) 42 38 9 8 3 0 0 80 11 456
2017 Term 35 49 10 4 0 3 0 86 4 29
2014 Indeterminate (permanent) 30 45 12 9 4 0 0 75 13 462
2014 Term 32 40 18 5 4 0 0 72 9 16

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 42 13 6 3 0 0 78 9 430
2018 Term 41 37 13 4 5 0 0 78 9 20
2017 Indeterminate (permanent) 41 36 12 8 4 0 0 77 12 455
2017 Term 32 62 3 3 0 0 0 94 3 29
2014 Indeterminate (permanent) 36 40 11 9 3 0 0 77 13 463
2014 Term 27 64 4 0 4 0 0 91 4 16

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 38 41 11 7 2 0 0 80 10 432
2018 Term 31 51 9 9 0 0 0 82 9 20
2017 Indeterminate (permanent) 41 40 10 6 3 0 1 81 9 456
2017 Term 39 55 6 0 0 0 0 94 0 29
2014 Indeterminate (permanent) 43 40 10 3 3 0 1 83 6 463
2014 Term 50 31 0 0 4 0 14 95 5 16

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 44 40 9 5 2 0 0 84 7 433
2018 Term 51 34 4 11 0 0 0 85 11 20
2017 Indeterminate (permanent) 44 41 7 5 3 0 0 85 8 455
2017 Term 43 40 14 0 0 3 0 86 0 29
2014 Indeterminate (permanent) 46 41 8 3 3 0 0 86 6 463
2014 Term 69 27 4 0 0 0 0 96 0 16

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 38 22 11 3 0 0 64 14 433
2018 Term 34 46 14 0 0 5 0 85 0 20
2017 Indeterminate (permanent) 24 39 21 13 3 0 0 63 15 457
2017 Term 36 44 17 3 0 0 0 79 3 29
2014 Indeterminate (permanent) 26 44 19 7 4 0 0 70 11 463
2014 Term 23 73 0 0 4 0 0 96 4 16

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 6 21 38 25 10 0 0 35 27 432
2018 Term 4 0 44 32 20 0 0 52 4 20
2017 Indeterminate (permanent) 6 19 37 25 10 0 3 36 26 456
2017 Term 11 4 55 10 17 0 3 28 15 29
2014 Indeterminate (permanent) 4 17 36 30 11 0 2 41 22 462
2014 Term 0 19 18 13 22 14 14 49 26 16

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 3 15 25 33 21 1 2 55 19 430
2018 Term 10 0 14 48 28 0 0 76 10 19
2017 Indeterminate (permanent) 4 9 22 34 26 1 4 63 13 456
2017 Term 4 6 12 34 37 0 7 77 11 29
2014 Indeterminate (permanent) 3 8 24 38 23 1 3 63 12 459
2014 Term 4 5 9 37 31 0 14 79 11 16

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 9 18 36 24 12 0 1 36 27 429
2018 Term 4 23 11 37 20 5 0 60 28 20
2017 Indeterminate (permanent) 10 22 34 22 10 0 2 34 32 455
2017 Term 3 8 28 23 34 0 3 59 12 29
2014 Indeterminate (permanent) 10 18 36 23 12 0 1 35 29 462
2014 Term 9 14 28 18 18 0 14 42 26 16

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 7 16 40 28 8 0 0 37 23 430
2018 Term 0 0 26 44 24 5 0 72 0 20
2017 Indeterminate (permanent) 8 12 40 27 11 0 1 39 21 454
2017 Term 4 10 20 35 25 3 3 64 15 29
2014 Indeterminate (permanent) 6 13 35 28 16 0 1 44 20 463
2014 Term 4 14 32 45 4 0 0 50 18 16

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 28 33 15 7 0 1 22 45 430
2018 Term 4 9 14 48 20 5 0 72 14 20
2017 Indeterminate (permanent) 17 24 32 16 8 1 2 25 42 456
2017 Term 6 10 26 21 24 0 14 51 19 29
2014 Indeterminate (permanent) 11 19 34 21 12 0 1 34 31 463
2014 Term 4 0 28 40 13 0 14 62 5 16

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 23 32 21 10 1 2 31 36 431
2018 Term 5 15 14 37 14 14 0 60 24 20
2017 Indeterminate (permanent) 8 18 31 23 15 3 3 41 27 456
2017 Term 17 6 22 17 21 13 3 45 28 29
2014 Indeterminate (permanent) 4 7 27 37 22 1 3 62 11 461
2014 Term 0 0 14 64 18 0 4 85 0 16

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 10 20 40 21 8 0 0 29 30 431
2018 Term 13 6 34 16 26 5 0 44 20 20
2017 Indeterminate (permanent) 10 16 40 21 9 2 2 31 27 455
2017 Term 0 15 38 30 10 0 6 43 16 29
2014 Indeterminate (permanent) 10 17 34 22 15 1 2 37 28 463
2014 Term 9 18 18 23 18 0 14 47 32 16
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 37 15 12 4 7 3 66 18 433
2018 Term 33 31 9 5 0 5 16 82 7 20
2017 Indeterminate (permanent) 28 37 12 12 5 4 3 70 18 456
2017 Term 24 39 10 0 4 3 20 82 5 29
2014 Indeterminate (permanent) 29 34 14 11 6 2 2 67 19 463
2014 Term 13 46 14 9 0 4 14 73 11 16

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 48 33 10 4 3 0 0 82 7 433
2018 Term 63 27 4 0 0 6 0 96 0 19
2017 Indeterminate (permanent) 50 34 7 6 3 0 0 84 9 457
2017 Term 51 42 0 0 7 0 0 93 7 29
2014 Indeterminate (permanent) 45 34 7 11 3 0 0 79 15 463
2014 Term 73 22 0 0 4 0 0 96 4 16

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 28 17 18 7 12 2 50 30 432
2018 Term 20 31 10 5 4 30 0 73 13 20
2017 Indeterminate (permanent) 14 27 17 19 9 12 2 47 33 456
2017 Term 14 27 8 10 8 29 3 61 27 29
2014 Indeterminate (permanent) 11 33 20 14 10 8 3 49 28 463
2014 Term 4 32 9 9 0 46 0 67 16 16

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 60 30 5 4 1 0 0 91 4 433
2018 Term 60 40 0 0 0 0 0 100 0 20
2017 Indeterminate (permanent) 54 38 3 4 1 0 0 92 5 456
2017 Term 55 45 0 0 0 0 0 100 0 29
2014 Indeterminate (permanent) 51 38 5 4 1 1 0 90 5 462
2014 Term 82 14 4 0 0 0 0 96 0 16

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 41 8 4 1 0 0 87 5 431
2018 Term 46 54 0 0 0 0 0 100 0 20
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 39 10 8 2 1 1 80 10 430
2018 Term 56 30 6 4 4 0 0 86 8 20
2017 Indeterminate (permanent) 43 40 8 7 2 0 0 83 9 457
2017 Term 33 53 14 0 0 0 0 86 0 28
2014 Indeterminate (permanent) 41 38 12 7 3 0 0 78 10 463
2014 Term 18 73 4 4 0 0 0 91 4 16

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 35 7 6 2 0 0 85 8 429
2018 Term 50 46 0 4 0 0 0 96 4 20
2017 Indeterminate (permanent) 50 34 8 4 2 1 0 86 7 456
2017 Term 56 37 0 4 0 3 0 96 4 29
2014 Indeterminate (permanent) 50 33 10 4 3 0 0 83 7 463
2014 Term 50 45 0 0 4 0 0 96 4 16

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 35 6 8 2 0 0 83 10 426
2018 Term 65 21 6 8 0 0 0 86 8 20
2017 Indeterminate (permanent) 47 37 5 8 3 0 0 84 11 457
2017 Term 54 33 3 10 0 0 0 87 10 29
2014 Indeterminate (permanent) 46 37 7 6 3 0 0 84 9 462
2014 Term 23 63 14 0 0 0 0 86 0 16

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 59 28 7 2 3 1 0 88 5 430
2018 Term 59 33 4 4 0 0 0 92 4 20
2017 Indeterminate (permanent) 59 26 5 5 3 1 0 86 9 457
2017 Term 60 31 3 0 0 6 0 97 0 29

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 51 30 9 6 4 0 0 81 10 431
2018 Term 61 25 6 4 4 0 0 86 8 20
2017 Indeterminate (permanent) 54 29 8 7 3 0 0 83 10 455
2017 Term 56 33 7 3 0 0 0 90 3 29
2014 Indeterminate (permanent) 48 34 9 7 2 0 0 82 9 463
2014 Term 32 64 0 0 4 0 0 96 4 16
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 42 14 9 5 1 3 71 15 224
2017 Indeterminate (permanent) 33 37 12 7 5 1 4 74 13 224
2014 Indeterminate (permanent) 26 46 11 8 3 1 4 76 12 224

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 38 8 8 4 2 0 80 12 433
2018 Term 67 27 0 5 0 0 0 95 5 20
2017 Indeterminate (permanent) 40 36 9 10 3 1 0 78 13 455
2017 Term 66 17 3 0 4 10 0 92 4 29
2014 Indeterminate (permanent) 36 43 9 8 2 1 0 80 10 463
2014 Term 50 46 0 0 4 0 0 96 4 16

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 32 34 14 12 7 1 0 67 20 433
2018 Term 52 35 8 0 5 0 0 87 5 20
2017 Indeterminate (permanent) 29 39 14 13 5 0 0 68 18 457
2017 Term 65 12 6 0 7 10 0 85 8 29
2014 Indeterminate (permanent) 29 42 12 11 5 0 0 72 16 462
2014 Term 50 46 0 4 0 0 0 96 4 16

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 36 18 15 10 2 0 56 26 432
2018 Term 31 27 10 13 13 5 0 62 27 20
2017 Indeterminate (permanent) 17 35 21 18 7 2 0 53 25 456
2017 Term 40 26 0 10 4 21 0 82 18 28
2014 Indeterminate (permanent) 17 38 18 18 7 1 0 56 26 462
2014 Term 27 45 23 0 4 0 0 72 4 16

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 40 18 16 9 1 0 57 25 434
2018 Term 31 41 5 8 14 0 0 73 22 20
2017 Indeterminate (permanent) 19 42 16 15 7 1 0 62 22 457
2017 Term 31 42 3 3 13 6 0 79 18 29
2014 Indeterminate (permanent) 17 44 17 16 6 1 0 62 21 462
2014 Term 13 60 23 4 0 0 0 73 4 16
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 42 13 8 2 1 0 77 10 426
2018 Term 52 39 4 5 0 0 0 91 5 20
2017 Indeterminate (permanent) 32 45 14 7 2 1 0 77 9 456
2017 Term 35 55 10 0 0 0 0 90 0 29
2014 Indeterminate (permanent) 32 44 13 10 2 0 0 75 12 463
2014 Term 60 31 4 4 0 0 0 91 4 16

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 53 33 7 4 2 1 1 87 6 427
2018 Term 45 50 0 0 0 5 0 100 0 20
2017 Indeterminate (permanent) 52 34 7 4 1 2 0 88 5 455
2017 Term 44 35 7 10 0 0 4 82 11 29
2014 Indeterminate (permanent) 52 33 6 4 2 1 1 87 7 463
2014 Term 68 32 0 0 0 0 0 100 0 16

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 53 32 10 4 1 0 0 85 6 425
2018 Term 48 43 4 0 5 0 0 91 5 20

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 25 16 13 7 8 3 61 22 427
2018 Term 31 27 9 9 0 23 0 76 12 20
2017 Indeterminate (permanent) 20 26 17 12 9 13 3 55 26 456
2017 Term 20 28 10 3 7 24 8 70 15 29
2014 Indeterminate (permanent) 22 27 15 11 12 9 4 56 26 463
2014 Term 14 55 27 4 0 0 0 69 4 16

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 41 13 11 5 2 0 69 17 426
2018 Term 52 35 0 4 9 0 0 87 13 20
2017 Indeterminate (permanent) 36 41 10 8 4 1 0 78 12 455
2017 Term 56 33 8 4 0 0 0 88 4 28
2014 Indeterminate (permanent) 26 38 14 14 8 1 0 65 21 463
2014 Term 60 31 9 0 0 0 0 91 0 16

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 31 16 11 13 3 2 58 25 425
2018 Term 41 46 0 4 4 0 5 92 8 20
2017 Indeterminate (permanent) 25 32 15 14 11 2 1 59 26 456
2017 Term 46 28 7 15 0 0 4 77 15 29
2014 Indeterminate (permanent) 11 19 17 19 32 0 2 30 53 462
2014 Term 14 36 23 13 14 0 0 50 27 16

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 46 16 7 3 3 0 74 10 426
2018 Term 40 31 11 8 5 5 0 75 14 20
2017 Indeterminate (permanent) 27 43 17 9 2 2 0 71 11 456
2017 Term 42 32 10 10 3 3 0 76 14 29

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 37 10 3 1 2 0 86 3 430
2018 Term 50 35 9 0 0 5 0 90 0 20
2017 Indeterminate (permanent) 46 39 10 2 1 2 0 86 4 455
2017 Term 48 38 11 0 0 3 0 88 0 29
2014 Indeterminate (permanent) 53 34 7 2 1 3 0 90 2 463
2014 Term 64 36 0 0 0 0 0 100 0 16

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 42 6 4 2 0 0 88 6 429
2018 Term 51 29 9 5 0 5 0 85 6 20
2017 Indeterminate (permanent) 40 42 9 5 2 2 0 84 7 456
2017 Term 58 35 7 0 0 0 0 93 0 28
2014 Indeterminate (permanent) 47 38 9 4 1 1 0 86 5 462
2014 Term 73 27 0 0 0 0 0 100 0 16

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 58 34 5 2 1 0 0 91 3 430
2018 Term 61 33 5 0 0 0 0 95 0 20
2017 Indeterminate (permanent) 56 34 6 3 1 0 0 89 4 454
2017 Term 63 31 3 3 0 0 0 94 3 29
2014 Indeterminate (permanent) 56 37 4 3 1 0 0 92 4 463
2014 Term 77 23 0 0 0 0 0 100 0 16

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 44 35 11 6 3 1 0 79 9 429
2018 Term 63 28 4 0 5 0 0 91 5 20
2017 Indeterminate (permanent) 42 36 13 6 4 0 0 78 9 456
2017 Term 62 28 3 7 0 0 0 90 7 29
2014 Indeterminate (permanent) 45 41 7 5 2 1 0 86 7 463
2014 Term 77 18 4 0 0 0 0 96 0 16

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 37 11 6 3 0 0 80 9 428
2018 Term 58 37 0 0 5 0 0 95 5 20
2017 Indeterminate (permanent) 37 42 11 6 4 0 0 79 10 457
2017 Term 59 28 6 4 3 0 0 87 7 29
2014 Indeterminate (permanent) 43 40 8 5 3 0 0 83 9 463
2014 Term 69 27 4 0 0 0 0 96 0 16

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 26 19 8 5 2 0 67 14 429
2018 Term 46 33 11 4 0 5 0 84 4 20
2017 Indeterminate (permanent) 39 25 19 8 5 3 0 66 14 457
2017 Term 38 35 6 13 0 4 3 79 14 29
2014 Indeterminate (permanent) 38 31 16 9 5 2 0 70 14 463
2014 Term 55 13 18 0 0 14 0 79 0 16
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Indeterminate (permanent) 16 46 38 432
2018 Term 14 55 31 20
2017 Indeterminate (permanent) 17 48 35 456
2017 Term 25 43 32 29
2014 Indeterminate (permanent) 15 52 32 463
2014 Term 9 86 5 16
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 10 90 431

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 15 13 5 4 33 9 61 16 433
2018 Term 24 22 8 0 0 41 5 86 0 20
2017 Indeterminate (permanent) 17 17 17 3 2 34 10 60 9 455
2017 Term 24 17 8 0 0 37 14 84 0 29
2014 Indeterminate (permanent) 16 13 15 7 4 34 11 52 20 463
2014 Term 19 4 0 0 0 72 4 100 0 16

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 34 15 5 2 5 0 78 7 433
2018 Term 34 26 20 5 0 14 0 70 6 20
2017 Indeterminate (permanent) 38 36 12 3 1 10 1 83 4 456
2017 Term 40 37 7 3 0 10 3 88 4 29
2014 Indeterminate (permanent) 34 32 17 4 2 9 1 73 7 463
2014 Term 64 13 0 0 0 23 0 100 0 16
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 3 97 430
2018 Term 0 100 20

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 39 13

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 64 13

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 21 12 15 0 1 38 11 66 3 431
2018 Term 24 22 8 0 0 41 5 86 0 20
2017 Indeterminate (permanent) 19 14 15 1 1 40 11 67 3 457
2017 Term 21 17 8 0 0 41 13 83 0 29
2014 Indeterminate (permanent) 16 17 14 3 1 40 11 66 7 463
2014 Term 28 0 4 0 0 59 9 86 0 16

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 35 14 2 0 8 1 82 2 433
2018 Term 35 36 15 0 0 9 5 82 0 20
2017 Indeterminate (permanent) 38 35 12 2 0 12 2 84 2 456
2017 Term 29 37 4 0 0 27 3 94 0 29
2014 Indeterminate (permanent) 37 33 12 2 1 14 2 82 3 463
2014 Term 55 31 0 0 0 14 0 100 0 16
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 30 15 6 4 0 0 74 10 429
2018 Term 33 28 26 14 0 0 0 60 14 20
2017 Indeterminate (permanent) 49 30 13 3 3 1 1 80 6 454
2017 Term 31 32 27 4 6 0 0 62 10 29

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 9 23 30 23 14 0 0 33 37 429
2018 Term 23 30 31 15 0 0 0 54 15 20
2017 Indeterminate (permanent) 9 21 33 19 18 0 0 29 37 456
2017 Term 26 26 31 13 0 0 3 54 13 29

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 35 27 16 8 0 1 49 24 428
2018 Term 33 29 28 5 0 0 5 65 6 20
2017 Indeterminate (permanent) 13 30 31 16 9 0 0 44 25 454
2017 Term 29 27 34 7 0 0 3 58 7 29

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 28 23 21 17 0 0 39 38 427
2018 Term 29 23 33 4 5 5 0 56 10 20
2017 Indeterminate (permanent) 12 24 26 21 15 0 1 37 37 457
2017 Term 31 29 34 0 6 0 0 60 6 29

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 29 25 10 8 0 0 57 18 430
2018 Term 58 26 10 5 0 0 0 84 5 20
2017 Indeterminate (permanent) 25 30 21 13 10 0 1 56 23 456
2017 Term 47 27 13 10 3 0 0 74 13 29

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 23 26 14 10 0 0 51 23 426
2018 Term 45 26 20 9 0 0 0 71 9 20
2017 Indeterminate (permanent) 25 27 23 16 9 0 0 52 25 455
2017 Term 35 38 21 6 0 0 0 73 6 29

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 37 19 7 5 1 1 69 11 432
2018 Term 44 31 14 0 5 5 0 80 6 20
2017 Indeterminate (permanent) 31 36 20 8 4 0 0 68 12 455
2017 Term 38 28 25 6 0 0 3 67 7 29

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 34 24 10 4 0 1 61 14 432
2018 Term 39 22 22 8 4 0 5 64 12 20
2017 Indeterminate (permanent) 21 39 25 10 5 0 0 59 16 455
2017 Term 42 41 10 4 0 0 3 85 4 29

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 36 18 10 3 0 1 69 13 432
2018 Term 30 26 19 9 16 0 0 56 26 20
2017 Indeterminate (permanent) 30 38 19 9 3 0 0 69 13 454
2017 Term 32 35 26 7 0 0 0 67 7 29

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 34 21 8 3 0 1 68 11 431
2018 Term 31 28 25 5 6 0 5 62 12 20
2017 Indeterminate (permanent) 28 36 21 10 3 0 0 65 14 455
2017 Term 40 16 20 21 3 0 0 56 24 29

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 70 16 7 3 1 0 2 89 4 430
2018 Term 57 6 27 6 4 0 0 63 10 19
2017 Indeterminate (permanent) 66 21 7 2 1 0 2 89 3 457
2017 Term 70 21 10 0 0 0 0 90 0 29

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 83 9 4 1 0 0 3 95 1 432
2018 Term 73 5 5 6 0 0 10 88 7 20

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 80 9 4 1 2 0 4 93 3 432
2018 Term 68 22 0 0 0 0 10 100 0 20
2017 Indeterminate (permanent) 82 10 3 2 0 0 2 95 2 456
2017 Term 87 0 6 4 0 0 3 89 4 29

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 53 28 11 4 2 0 2 83 6 431
2018 Term 73 16 10 0 0 0 0 90 0 20
2017 Indeterminate (permanent) 52 34 10 3 2 0 0 86 4 457
2017 Term 72 17 6 4 0 0 0 90 4 29

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 51 26 12 6 3 0 1 79 9 429
2018 Term 60 15 14 0 10 0 0 75 10 20
2017 Indeterminate (permanent) 57 27 9 5 2 0 0 84 6 457
2017 Term 72 17 6 4 0 0 0 90 4 29

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 48 22 8 3 2 0 18 84 5 427
2018 Term 64 0 0 0 0 0 36 100 0 20
2017 Indeterminate (permanent) 53 22 10 2 0 0 13 87 2 456
2017 Term 60 17 0 4 0 0 19 95 5 29

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 59 23 10 3 1 0 3 86 4 428
2018 Term 69 11 5 0 5 0 9 88 6 20
2017 Indeterminate (permanent) 60 26 8 3 1 0 2 88 4 453
2017 Term 68 21 7 4 0 0 0 89 4 28

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 84 9 2 1 1 0 2 95 2 431
2018 Term 45 21 9 4 16 0 5 70 21 20
2017 Indeterminate (permanent) 80 11 3 2 1 1 2 94 3 457
2017 Term 56 13 19 12 0 0 0 69 12 29

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 28 15 3 1 0 2 79 5 432
2018 Term 49 26 4 16 6 0 0 74 22 20
2017 Indeterminate (permanent) 52 31 10 5 1 0 1 84 6 456
2017 Term 45 42 6 3 3 0 0 87 6 29

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 10 29 43 15 3 0 0 39 18 432
2018 Term 23 22 39 16 0 0 0 44 16 20
2017 Indeterminate (permanent) 5 31 44 14 7 0 0 36 21 457
2017 Term 17 45 28 10 0 0 0 62 10 29

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 7 20 42 24 8 0 0 32 27 427
2018 Term 10 17 38 21 14 0 0 35 27 19
2017 Indeterminate (permanent) 6 20 41 24 8 0 0 32 26 455
2017 Term 6 10 31 35 18 0 0 53 16 29

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 39 21 15 6 4 0 57 21 428
2018 Term 25 41 16 5 4 9 0 72 10 20
2017 Indeterminate (permanent) 13 41 22 15 6 4 0 56 22 453
2017 Term 8 45 11 16 3 17 0 64 23 29

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 39 22 13 6 3 0 58 20 431
2018 Term 37 49 0 5 4 5 0 90 10 20
2017 Indeterminate (permanent) 14 43 19 16 7 1 0 58 23 457
2017 Term 14 49 21 10 3 3 0 65 14 29
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 49 32 11 5 2 1 0 50 50 434
2018 Term 49 35 6 0 0 5 5 55 45 20
2017 Indeterminate (permanent) 55 30 6 2 1 5 0 58 42 457
2017 Term 48 35 6 4 6 0 0 48 52 29

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 215
2017 Indeterminate (permanent) 10 178
2017 Term 7 14

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 19 215
2017 Indeterminate (permanent) 18 178
2017 Term 36 14

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 215
2017 Indeterminate (permanent) 12 178
2017 Term 35 14

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 16 215
2017 Indeterminate (permanent) 18 178
2017 Term 17 14

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 215
2017 Indeterminate (permanent) 4 178
2017 Term 0 14

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 45 215

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 36 215
2017 Indeterminate (permanent) 60 178
2017 Term 29 14

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Indeterminate (permanent) 23 54 9 6 3 5 204
2017 Indeterminate (permanent) 20 63 8 3 1 6 174
2017 Term 6 81 6 0 0 6 15

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 58 42 213

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 32 13 11 8 1 6 66 20 214
2017 Indeterminate (permanent) 39 27 14 5 3 1 11 75 9 182
2017 Term 41 21 12 6 14 0 6 66 21 15

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 6 7 12 8 8 6 54 32 39 214
2017 Indeterminate (permanent) 7 11 10 3 9 7 54 44 31 182
2017 Term 22 12 12 8 20 0 25 46 37 15

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 60 11 8 6 3 1 10 80 11 431
2018 Term 65 15 0 0 4 0 16 95 5 20
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