2018 Public Service Employee Survey Results for National Research Council Canada by Question 78.1. Occupational category (variable derived from question 78)

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 33 50 8 7 1 0 1 83 8 86
2018 Scientific and Professional 20 45 15 13 6 0 1 67 19 741
2018 Administration and Foreign Services 28 43 10 14 4 0 1 72 17 344
2018 Technical 20 45 14 14 6 0 0 66 20 367
2018 Administrative Support 33 40 5 13 8 0 1 74 21 140
2017 Executive 43 35 8 13 1 0 0 78 14 91
2017 Scientific and Professional 25 45 14 12 4 0 1 70 16 937
2017 Administration and Foreign Services 27 39 11 16 7 0 0 66 23 431
2017 Technical 24 42 15 12 7 0 0 66 19 571
2017 Administrative Support 31 33 14 13 9 0 1 64 22 166
2017 Operational 20 45 14 7 14 0 0 66 20 18
2017 Other 50 32 4 12 3 0 0 82 15 41

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 68 23 7 1 0 0 0 92 1 85
2018 Scientific and Professional 56 36 4 3 1 0 0 92 4 739
2018 Administration and Foreign Services 48 38 8 5 2 0 0 86 6 344
2018 Technical 41 42 10 6 0 0 0 84 7 368
2018 Administrative Support 38 39 8 7 7 1 0 78 14 138
2017 Executive 66 27 3 3 0 0 0 93 3 89
2017 Scientific and Professional 57 34 4 4 0 0 0 92 4 938
2017 Administration and Foreign Services 43 41 9 5 2 0 0 84 8 430
2017 Technical 47 40 8 3 1 0 0 87 4 571
2017 Administrative Support 36 41 9 5 9 0 0 77 14 166
2017 Operational 34 35 14 10 7 0 0 69 17 18
2017 Other 45 36 5 7 6 0 0 82 13 41

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 69 28 2 0 1 0 0 96 1 84
2018 Scientific and Professional 57 34 4 4 1 0 0 91 5 736
2018 Administration and Foreign Services 51 40 5 3 2 0 0 90 5 345
2018 Technical 48 37 10 4 1 0 0 85 5 364
2018 Administrative Support 49 32 8 5 6 1 0 81 11 138
2017 Executive 77 21 1 1 0 0 0 98 1 90
2017 Scientific and Professional 61 32 3 3 1 0 0 94 4 938
2017 Administration and Foreign Services 53 37 5 3 2 0 0 90 5 428
2017 Technical 50 38 6 5 1 0 0 88 6 571
2017 Administrative Support 43 36 8 7 6 0 0 79 13 166
2017 Operational 45 31 17 0 7 0 0 76 7 18
2017 Other 54 34 4 8 0 0 0 88 8 41

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 27 39 18 10 6 0 0 66 16 85
2018 Scientific and Professional 39 36 13 8 4 0 0 75 12 737
2018 Administration and Foreign Services 46 31 11 7 4 0 1 78 11 345
2018 Technical 40 35 14 6 3 1 1 76 9 365
2018 Administrative Support 54 24 10 7 5 0 0 78 12 140
2017 Executive 38 36 11 9 5 0 1 75 14 88
2017 Scientific and Professional 40 35 13 8 2 0 1 76 11 935
2017 Administration and Foreign Services 44 30 12 8 5 1 1 75 13 430
2017 Technical 40 36 14 5 2 1 1 78 8 570
2017 Administrative Support 50 26 8 9 7 1 0 77 16 166
2017 Operational 28 28 31 7 7 0 0 55 14 18
2017 Other 56 19 9 7 5 5 0 78 12 41

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 42 8 4 0 0 0 88 4 86
2018 Scientific and Professional 41 41 9 6 2 0 0 82 9 738
2018 Administration and Foreign Services 39 44 6 7 3 0 0 84 10 346
2018 Technical 32 45 12 7 4 0 0 78 11 367
2018 Administrative Support 39 35 14 7 4 1 0 74 12 139
2017 Executive 53 39 4 3 0 0 0 92 3 91
2017 Scientific and Professional 39 46 9 5 2 0 0 85 7 939
2017 Administration and Foreign Services 33 46 10 7 4 0 0 79 11 430
2017 Technical 34 48 10 6 2 0 0 81 8 571
2017 Administrative Support 32 44 11 8 5 0 0 76 13 165
2017 Operational 21 42 20 10 7 0 0 62 17 18
2017 Other 44 36 6 11 3 0 0 80 13 41

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 31 38 15 14 1 0 0 69 15 86
2018 Scientific and Professional 18 36 21 16 8 0 0 55 24 738
2018 Administration and Foreign Services 26 34 18 15 6 0 0 60 22 346
2018 Technical 17 34 24 13 11 1 0 51 25 368
2018 Administrative Support 34 27 16 12 11 1 0 61 23 140
2017 Executive 23 42 15 19 1 0 0 65 20 91
2017 Scientific and Professional 22 37 18 16 7 0 0 59 23 939
2017 Administration and Foreign Services 26 36 14 16 8 0 0 62 24 430
2017 Technical 23 36 20 13 7 0 0 60 20 571
2017 Administrative Support 29 35 13 11 13 0 0 64 24 166
2017 Operational 17 18 38 14 14 0 0 35 27 18
2017 Other 42 33 10 5 8 2 0 76 14 41

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 26 52 12 7 2 0 0 79 9 86
2018 Scientific and Professional 24 42 17 12 4 0 0 66 16 739
2018 Administration and Foreign Services 27 43 12 10 7 0 0 71 17 346
2018 Technical 21 42 17 15 5 0 0 64 20 368
2018 Administrative Support 36 42 8 7 6 0 1 78 13 139
2017 Executive 28 51 12 8 1 0 0 79 9 91
2017 Scientific and Professional 24 46 14 12 3 0 0 70 15 938
2017 Administration and Foreign Services 26 46 11 13 4 0 0 72 17 430
2017 Technical 24 45 17 11 3 0 0 69 14 571
2017 Administrative Support 34 45 8 7 5 0 1 80 13 166
2017 Operational 7 45 24 17 7 0 0 52 24 18
2017 Other 36 41 17 7 0 0 0 77 7 40

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 65 33 1 1 0 0 0 98 1 85
2018 Scientific and Professional 40 43 10 5 2 0 0 83 7 742
2018 Administration and Foreign Services 43 42 8 6 1 0 0 85 7 346
2018 Technical 32 45 14 8 2 0 0 77 10 367
2018 Administrative Support 44 36 13 6 1 0 0 79 7 140
2017 Executive 50 44 3 2 0 0 0 95 2 91
2017 Scientific and Professional 37 43 10 7 4 0 0 80 10 939
2017 Administration and Foreign Services 34 46 11 6 3 0 0 80 10 430
2017 Technical 33 43 14 6 3 0 0 77 9 572
2017 Administrative Support 42 42 9 4 2 1 0 85 6 166
2017 Operational 24 48 28 0 0 0 0 72 0 18
2017 Other 48 36 13 0 3 0 0 84 3 41

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 39 43 12 5 1 0 0 82 6 84
2018 Scientific and Professional 30 38 16 12 5 0 0 67 17 740
2018 Administration and Foreign Services 33 38 15 9 5 0 0 71 14 344
2018 Technical 22 42 18 13 5 0 0 64 18 366
2018 Administrative Support 37 30 13 10 9 0 0 67 20 139
2017 Executive 33 52 5 8 2 0 0 85 10 91
2017 Scientific and Professional 28 43 14 10 5 0 0 71 15 939
2017 Administration and Foreign Services 27 42 15 10 6 0 0 69 16 430
2017 Technical 26 42 19 7 6 0 0 68 13 571
2017 Administrative Support 32 37 12 8 10 0 0 69 19 166
2017 Operational 10 42 28 0 20 0 0 52 20 18
2017 Other 38 45 2 10 5 0 0 83 15 41

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 66 26 8 0 0 0 0 92 0 85
2018 Scientific and Professional 58 32 6 2 2 0 0 90 4 736
2018 Administration and Foreign Services 51 38 8 3 0 0 0 89 3 344
2018 Technical 51 37 8 3 1 0 0 88 4 364
2018 Administrative Support 51 35 7 4 2 1 0 87 6 139
2017 Executive 70 28 1 1 0 0 0 98 1 91
2017 Scientific and Professional 57 35 5 2 1 0 0 92 2 933
2017 Administration and Foreign Services 52 37 8 3 1 0 0 89 3 431
2017 Technical 55 36 7 1 1 0 0 91 2 572
2017 Administrative Support 52 34 10 2 2 0 0 86 4 166
2017 Operational 52 35 7 0 7 0 0 86 7 18
2017 Other 55 26 15 3 0 0 0 81 3 41

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 39 5 10 0 0 0 86 10 85
2018 Scientific and Professional 26 43 13 10 8 0 0 69 18 737
2018 Administration and Foreign Services 32 40 15 9 4 0 0 72 13 345
2018 Technical 25 43 13 13 5 0 0 68 19 368
2018 Administrative Support 28 38 14 13 6 0 0 67 19 140
2017 Executive 50 40 4 4 1 0 0 90 5 91
2017 Scientific and Professional 30 43 12 10 5 0 0 73 15 934
2017 Administration and Foreign Services 30 44 12 10 3 0 0 74 14 430
2017 Technical 27 45 14 10 3 0 0 73 13 572
2017 Administrative Support 24 45 15 9 7 0 0 69 16 164
2017 Operational 21 38 24 10 7 0 0 58 17 18
2017 Other 41 38 10 7 2 0 3 81 8 41

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 45 44 5 6 0 0 0 89 6 83
2018 Scientific and Professional 35 35 14 12 4 0 0 70 16 737
2018 Administration and Foreign Services 38 36 13 8 3 0 0 75 12 343
2018 Technical 28 41 16 11 5 0 0 69 16 367
2018 Administrative Support 36 32 16 9 6 1 0 68 15 140
2017 Executive 58 26 12 1 2 0 0 85 3 91
2017 Scientific and Professional 37 36 13 9 5 0 0 74 13 932
2017 Administration and Foreign Services 38 36 15 8 3 0 0 74 11 431
2017 Technical 35 40 13 8 4 0 0 75 12 570
2017 Administrative Support 32 37 15 7 8 0 1 70 15 166
2017 Operational 21 31 31 4 14 0 0 52 17 18
2017 Other 52 35 7 5 0 0 0 88 5 41

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 31 46 8 14 1 0 0 77 15 85
2018 Scientific and Professional 22 38 18 15 6 0 1 60 21 739
2018 Administration and Foreign Services 30 38 16 12 5 0 0 68 17 345
2018 Technical 24 38 20 13 3 0 1 63 17 365
2018 Administrative Support 28 40 14 12 6 1 0 68 18 139
2017 Executive 36 41 7 11 4 0 1 78 16 91
2017 Scientific and Professional 27 38 16 12 6 0 1 65 18 933
2017 Administration and Foreign Services 29 40 14 11 5 0 0 69 16 431
2017 Technical 28 42 19 7 3 0 1 70 10 571
2017 Administrative Support 29 47 10 6 8 0 0 76 14 166
2017 Operational 20 32 21 7 20 0 0 52 27 18
2017 Other 52 33 7 6 2 0 0 85 8 41

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 58 30 8 4 0 0 0 88 4 85
2018 Scientific and Professional 45 40 10 3 3 0 0 85 5 740
2018 Administration and Foreign Services 44 40 9 5 1 0 0 85 6 347
2018 Technical 42 39 12 5 1 0 0 81 7 368
2018 Administrative Support 48 28 13 5 5 1 0 77 10 139
2017 Executive 48 44 4 3 0 0 0 92 3 91
2017 Scientific and Professional 45 41 9 4 1 0 0 86 5 934
2017 Administration and Foreign Services 44 38 9 7 2 0 0 82 9 431
2017 Technical 45 37 13 3 1 0 0 82 5 571
2017 Administrative Support 45 33 12 6 4 0 0 78 11 166
2017 Operational 24 56 7 7 7 0 0 80 14 18
2017 Other 54 29 8 9 0 0 0 83 9 41

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 6 18 25 29 22 0 0 24 51 86
2018 Scientific and Professional 19 35 23 14 7 0 1 55 22 743
2018 Administration and Foreign Services 35 30 17 11 6 0 0 66 17 347
2018 Technical 32 40 18 6 3 0 1 72 9 367
2018 Administrative Support 46 24 17 9 2 1 1 71 11 139
2017 Executive 10 29 22 18 21 0 0 39 39 91
2017 Scientific and Professional 20 41 20 10 6 0 1 63 17 936
2017 Administration and Foreign Services 28 40 18 10 3 0 1 69 13 429
2017 Technical 28 43 21 6 1 0 1 72 7 572
2017 Administrative Support 42 35 15 5 2 1 0 77 7 166
2017 Operational 17 45 31 7 0 0 0 62 7 18
2017 Other 39 51 5 0 3 2 0 91 4 41

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 13 42 36 7 2 0 0 10 55 85
2018 Scientific and Professional 11 29 38 16 4 0 0 21 41 741
2018 Administration and Foreign Services 9 33 34 16 6 1 1 22 43 345
2018 Technical 10 31 37 18 3 1 1 21 42 366
2018 Administrative Support 7 23 26 31 7 2 3 40 32 138
2017 Executive 3 32 45 11 8 0 1 19 36 91
2017 Scientific and Professional 10 27 40 15 7 0 1 22 38 935
2017 Administration and Foreign Services 14 27 36 14 6 0 3 20 43 430
2017 Technical 8 28 37 18 7 1 2 25 37 568
2017 Administrative Support 7 23 34 19 10 1 8 31 32 166
2017 Operational 10 27 52 7 4 0 0 10 38 18
2017 Other 7 17 30 17 20 2 7 41 27 41

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 5 36 35 17 8 0 0 25 40 85
2018 Scientific and Professional 11 20 32 25 11 1 1 37 31 740
2018 Administration and Foreign Services 10 25 27 22 13 1 3 36 36 341
2018 Technical 10 20 29 25 12 3 1 38 32 365
2018 Administrative Support 7 15 28 23 18 4 6 44 25 138
2017 Executive 6 25 35 21 12 1 1 34 31 90
2017 Scientific and Professional 10 20 30 25 12 1 2 38 31 930
2017 Administration and Foreign Services 11 21 26 24 11 2 4 37 35 429
2017 Technical 6 19 30 23 13 4 4 40 27 566
2017 Administrative Support 7 14 27 22 17 2 10 45 25 165
2017 Operational 7 14 34 38 7 0 0 45 20 18
2017 Other 2 3 19 23 36 5 13 72 6 41

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 13 30 36 14 7 0 0 21 43 86
2018 Scientific and Professional 23 27 30 14 5 0 1 19 50 739
2018 Administration and Foreign Services 15 24 31 18 10 1 2 28 39 342
2018 Technical 24 27 29 15 3 1 1 18 52 363
2018 Administrative Support 11 25 29 15 13 2 5 31 38 139
2017 Executive 13 32 32 15 6 1 0 21 46 90
2017 Scientific and Professional 22 29 27 13 6 1 2 19 53 932
2017 Administration and Foreign Services 17 27 27 15 8 1 4 25 46 430
2017 Technical 17 26 29 16 6 3 4 23 46 570
2017 Administrative Support 9 18 33 21 8 2 9 32 31 166
2017 Operational 10 7 65 18 0 0 0 18 17 18
2017 Other 2 21 13 14 28 7 15 54 29 41

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 11 31 44 13 1 0 0 14 42 86
2018 Scientific and Professional 7 19 38 28 8 0 1 36 26 740
2018 Administration and Foreign Services 6 17 38 24 12 1 2 37 23 343
2018 Technical 7 16 36 31 9 1 1 40 23 362
2018 Administrative Support 7 12 29 30 17 1 4 50 19 137
2017 Executive 3 19 51 20 7 0 0 27 23 91
2017 Scientific and Professional 5 14 38 29 12 0 2 42 19 932
2017 Administration and Foreign Services 11 14 34 28 10 1 3 39 26 429
2017 Technical 6 15 35 28 12 1 3 42 21 566
2017 Administrative Support 6 9 27 31 19 1 7 54 16 164
2017 Operational 7 7 34 48 4 0 0 52 14 18
2017 Other 3 11 21 11 41 3 10 60 16 41

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 21 38 31 6 4 0 0 9 59 86
2018 Scientific and Professional 19 27 30 16 6 1 1 22 47 739
2018 Administration and Foreign Services 24 25 23 16 9 1 2 26 51 344
2018 Technical 17 25 31 19 5 2 1 25 44 367
2018 Administrative Support 14 20 25 18 15 1 6 36 37 140
2017 Executive 13 22 45 11 7 1 1 18 36 90
2017 Scientific and Professional 13 25 31 18 9 1 3 28 40 934
2017 Administration and Foreign Services 19 25 26 14 9 1 5 25 47 429
2017 Technical 8 21 30 25 12 1 3 39 30 569
2017 Administrative Support 8 20 26 22 14 2 8 40 32 166
2017 Operational 14 28 34 10 14 0 0 25 41 18
2017 Other 0 10 15 18 41 4 12 70 12 41

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 1 16 38 31 14 0 0 45 17 86
2018 Scientific and Professional 5 9 29 35 19 2 2 56 14 730
2018 Administration and Foreign Services 14 15 25 26 15 2 3 44 30 343
2018 Technical 3 10 20 33 26 3 4 64 15 363
2018 Administrative Support 12 12 25 20 18 6 7 43 28 138
2017 Executive 3 9 22 41 23 0 1 65 13 89
2017 Scientific and Professional 2 8 23 38 21 3 5 64 12 932
2017 Administration and Foreign Services 7 15 22 27 19 2 8 52 24 429
2017 Technical 2 6 16 34 30 4 8 73 9 567
2017 Administrative Support 4 9 28 19 21 7 12 50 16 166
2017 Operational 7 7 14 35 28 4 7 70 15 18
2017 Other 2 2 3 21 50 9 13 91 5 41

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 19 32 42 5 1 0 0 6 52 86
2018 Scientific and Professional 25 31 26 13 3 1 1 16 57 740
2018 Administration and Foreign Services 15 20 39 15 7 1 2 23 36 346
2018 Technical 19 28 28 14 4 3 3 20 50 366
2018 Administrative Support 7 22 34 18 14 3 3 33 31 138
2017 Executive 19 36 39 6 1 0 0 7 55 90
2017 Scientific and Professional 24 29 31 10 4 1 2 14 54 934
2017 Administration and Foreign Services 14 25 34 13 6 2 4 21 42 430
2017 Technical 14 28 29 14 7 3 5 23 45 568
2017 Administrative Support 5 19 33 22 11 3 7 36 26 166
2017 Operational 14 7 35 21 17 0 7 41 22 18
2017 Other 3 19 14 9 33 9 13 53 29 41
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 32 51 7 5 2 1 2 85 7 86
2018 Scientific and Professional 18 31 25 10 6 6 4 54 18 738
2018 Administration and Foreign Services 23 32 20 9 7 6 4 61 18 346
2018 Technical 14 35 22 17 7 4 1 52 25 368
2018 Administrative Support 23 27 21 12 10 3 4 53 24 138
2017 Executive 32 40 14 6 3 1 3 76 9 90
2017 Scientific and Professional 21 32 20 11 7 7 4 59 19 937
2017 Administration and Foreign Services 28 29 18 8 8 6 5 63 17 430
2017 Technical 19 33 22 9 8 5 3 56 19 571
2017 Administrative Support 22 31 13 11 14 4 6 58 28 166
2017 Operational 21 24 35 14 7 0 0 45 20 18
2017 Other 28 24 11 4 7 5 21 71 15 41

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 62 26 7 4 1 0 0 88 5 86
2018 Scientific and Professional 40 34 10 10 6 1 0 74 16 736
2018 Administration and Foreign Services 45 28 10 11 6 1 0 73 17 345
2018 Technical 31 34 15 13 7 0 0 65 20 367
2018 Administrative Support 40 25 10 12 10 1 1 67 23 137
2017 Executive 59 26 10 3 1 0 0 86 4 91
2017 Scientific and Professional 41 35 10 7 5 1 0 77 12 938
2017 Administration and Foreign Services 46 29 9 8 7 0 1 76 15 431
2017 Technical 33 36 14 9 6 1 1 70 16 572
2017 Administrative Support 39 28 8 13 10 1 1 68 24 166
2017 Operational 31 21 24 10 14 0 0 52 24 18
2017 Other 60 19 7 8 3 0 3 81 12 41

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 19 45 14 15 4 2 1 66 20 86
2018 Scientific and Professional 8 20 25 18 12 15 3 34 37 739
2018 Administration and Foreign Services 12 21 20 15 12 14 6 41 34 347
2018 Technical 8 15 26 20 17 12 2 27 43 367
2018 Administrative Support 12 21 24 13 15 14 1 39 33 138
2017 Executive 21 41 16 16 5 0 1 62 22 91
2017 Scientific and Professional 7 20 21 19 10 20 2 35 38 937
2017 Administration and Foreign Services 13 21 18 16 11 18 3 43 34 431
2017 Technical 9 16 21 20 15 17 2 31 43 572
2017 Administrative Support 10 16 18 16 14 23 4 35 40 166
2017 Operational 21 10 38 7 0 17 7 41 9 18
2017 Other 23 22 7 7 6 28 7 69 20 41

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 58 33 2 5 1 0 0 92 6 85
2018 Scientific and Professional 47 39 6 5 1 0 0 87 7 739
2018 Administration and Foreign Services 52 32 5 7 4 0 0 84 11 348
2018 Technical 37 44 9 7 2 0 0 82 9 367
2018 Administrative Support 48 31 9 5 7 0 0 79 12 139
2017 Executive 55 35 3 5 1 0 0 90 7 91
2017 Scientific and Professional 46 41 7 4 2 0 0 87 6 935
2017 Administration and Foreign Services 49 33 8 6 4 0 0 82 10 429
2017 Technical 39 44 8 6 2 0 1 84 8 572
2017 Administrative Support 41 41 6 5 6 0 1 82 11 165
2017 Operational 28 34 20 10 0 7 0 67 11 18
2017 Other 64 24 5 2 5 0 0 88 6 41

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 51 39 7 1 1 0 0 91 2 86
2018 Scientific and Professional 41 43 10 4 1 1 0 85 5 740
2018 Administration and Foreign Services 43 38 11 4 3 1 0 82 7 346
2018 Technical 30 50 12 5 2 1 0 81 7 369
2018 Administrative Support 34 37 15 7 6 1 0 71 13 138
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 46 11 4 1 0 0 84 5 84
2018 Scientific and Professional 31 37 12 14 6 0 0 68 20 742
2018 Administration and Foreign Services 39 31 13 11 5 0 1 71 16 346
2018 Technical 32 38 15 8 5 1 1 71 14 366
2018 Administrative Support 52 28 10 4 5 0 0 81 9 140
2017 Executive 34 35 10 16 4 0 0 69 21 91
2017 Scientific and Professional 30 41 13 8 6 1 0 72 15 938
2017 Administration and Foreign Services 36 37 13 9 4 0 0 74 14 430
2017 Technical 35 36 16 8 4 1 0 71 13 572
2017 Administrative Support 41 31 14 7 6 0 1 73 13 166
2017 Operational 21 21 41 10 7 0 0 42 17 18
2017 Other 53 27 4 12 5 0 0 80 17 41

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 61 28 7 4 0 0 0 89 4 84
2018 Scientific and Professional 44 29 14 7 4 1 1 74 11 741
2018 Administration and Foreign Services 47 28 11 8 3 2 1 77 11 345
2018 Technical 42 31 12 7 5 2 0 75 13 363
2018 Administrative Support 55 24 7 5 8 0 1 80 13 139
2017 Executive 46 34 13 5 1 0 0 80 7 91
2017 Scientific and Professional 44 32 12 6 4 1 1 77 10 937
2017 Administration and Foreign Services 47 28 12 6 4 2 1 77 11 431
2017 Technical 42 32 14 6 3 2 1 76 10 572
2017 Administrative Support 42 30 10 8 7 2 2 75 15 166
2017 Operational 21 35 24 14 7 0 0 56 20 18
2017 Other 54 26 9 7 5 0 0 80 12 41

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 57 32 6 5 0 0 0 89 5 84
2018 Scientific and Professional 38 34 14 9 6 0 0 72 14 741
2018 Administration and Foreign Services 43 33 8 11 4 0 1 77 15 345
2018 Technical 37 34 14 10 5 1 0 71 14 365
2018 Administrative Support 51 22 11 6 9 0 1 74 14 140
2017 Executive 47 34 7 9 3 0 0 81 12 91
2017 Scientific and Professional 36 40 11 8 5 1 0 76 13 939
2017 Administration and Foreign Services 42 36 8 8 5 1 0 79 13 430
2017 Technical 38 33 14 10 4 1 1 72 14 569
2017 Administrative Support 42 28 10 15 5 1 0 70 20 166
2017 Operational 14 48 17 0 14 7 0 67 15 18
2017 Other 49 33 7 5 2 2 2 85 7 41

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 62 22 10 6 0 0 0 84 6 83
2018 Scientific and Professional 48 27 13 6 5 1 0 76 11 739
2018 Administration and Foreign Services 53 25 13 4 4 1 1 79 8 343
2018 Technical 49 31 10 4 6 1 0 81 9 362
2018 Administrative Support 64 18 10 1 5 1 0 84 6 139
2017 Executive 57 29 8 5 0 1 0 87 6 91
2017 Scientific and Professional 48 30 12 5 4 1 0 78 9 937
2017 Administration and Foreign Services 52 25 9 7 4 3 0 79 11 431
2017 Technical 51 28 10 5 4 1 0 80 9 572
2017 Administrative Support 57 21 10 4 6 1 0 79 10 166
2017 Operational 35 21 31 7 7 0 0 56 14 18
2017 Other 62 22 10 4 0 2 0 86 4 40

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 60 25 12 2 0 0 0 86 2 84
2018 Scientific and Professional 42 30 13 8 7 0 0 72 15 739
2018 Administration and Foreign Services 48 26 11 9 5 0 0 75 14 346
2018 Technical 43 30 14 7 6 1 0 73 13 366
2018 Administrative Support 54 25 8 7 7 0 0 79 13 138
2017 Executive 50 32 8 8 1 0 1 83 9 91
2017 Scientific and Professional 44 31 13 7 5 0 0 76 11 936
2017 Administration and Foreign Services 50 29 8 6 6 0 0 79 12 430
2017 Technical 47 27 11 9 4 1 0 75 14 572
2017 Administrative Support 53 22 11 5 7 1 1 77 12 166
2017 Operational 31 34 17 4 7 0 7 70 11 18
2017 Other 58 19 10 14 0 0 0 77 14 41
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 43 12 3 3 0 1 82 5 76
2018 Scientific and Professional 16 37 19 14 7 3 5 57 23 161
2018 Administration and Foreign Services 24 29 13 9 7 1 17 65 20 85
2018 Technical 17 37 20 6 9 6 6 61 16 35
2017 Executive 34 40 11 11 1 1 2 77 12 85
2017 Scientific and Professional 16 37 19 15 5 3 5 57 22 187
2017 Administration and Foreign Services 35 35 14 3 6 3 6 76 9 106
2017 Technical 25 35 33 3 0 0 5 63 3 40

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 49 37 8 5 0 1 0 87 5 85
2018 Scientific and Professional 29 34 17 9 3 7 0 69 13 744
2018 Administration and Foreign Services 31 34 15 6 5 9 0 72 12 345
2018 Technical 21 33 21 11 5 9 0 59 18 367
2018 Administrative Support 33 26 19 13 4 4 0 62 17 140
2017 Executive 46 34 14 2 1 2 0 82 3 91
2017 Scientific and Professional 26 35 17 8 4 9 0 67 14 938
2017 Administration and Foreign Services 30 33 17 7 4 9 1 69 12 431
2017 Technical 24 32 19 8 5 12 0 64 15 572
2017 Administrative Support 30 27 20 9 6 7 1 63 15 165
2017 Operational 35 14 34 0 7 10 0 54 8 18
2017 Other 41 27 8 0 5 19 0 84 6 41

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 42 37 11 5 6 0 0 79 11 85
2018 Scientific and Professional 22 34 19 15 8 2 0 57 23 742
2018 Administration and Foreign Services 26 36 19 11 6 2 0 63 17 346
2018 Technical 16 29 25 17 10 4 0 46 28 367
2018 Administrative Support 28 31 19 13 8 1 0 60 21 138
2017 Executive 40 31 19 8 2 0 0 71 10 91
2017 Scientific and Professional 19 37 19 12 11 3 0 58 23 937
2017 Administration and Foreign Services 23 38 18 11 6 3 1 64 17 430
2017 Technical 19 30 24 14 8 4 0 51 23 572
2017 Administrative Support 27 30 22 9 6 4 2 61 16 165
2017 Operational 21 21 38 14 7 0 0 42 20 18
2017 Other 35 34 11 7 5 9 0 75 13 41

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 12 41 25 17 5 0 0 53 22 84
2018 Scientific and Professional 12 28 25 21 10 4 0 42 32 740
2018 Administration and Foreign Services 15 34 21 15 9 6 0 52 25 346
2018 Technical 11 19 28 21 14 7 0 33 37 366
2018 Administrative Support 22 29 24 12 9 4 0 53 22 140
2017 Executive 14 40 25 13 7 1 0 54 20 91
2017 Scientific and Professional 11 31 24 16 12 6 0 45 30 938
2017 Administration and Foreign Services 15 30 23 18 7 6 0 48 27 431
2017 Technical 12 27 28 17 8 9 1 42 27 572
2017 Administrative Support 18 31 24 11 7 9 1 54 20 166
2017 Operational 21 4 52 17 7 0 0 24 24 18
2017 Other 25 24 11 12 5 24 0 64 22 41

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 12 45 23 14 6 0 0 57 20 85
2018 Scientific and Professional 11 27 21 24 16 1 0 38 41 743
2018 Administration and Foreign Services 14 30 21 21 12 2 0 45 34 346
2018 Technical 10 23 25 26 15 2 0 34 41 368
2018 Administrative Support 22 28 17 18 13 1 0 51 32 139
2017 Executive 12 52 20 13 3 0 0 64 17 91
2017 Scientific and Professional 9 34 21 20 12 3 0 44 34 935
2017 Administration and Foreign Services 13 34 19 20 11 3 0 48 32 431
2017 Technical 12 30 24 19 12 3 0 44 32 571
2017 Administrative Support 17 28 22 17 12 4 1 47 30 165
2017 Operational 14 35 31 7 14 0 0 48 20 18
2017 Other 30 24 16 4 8 20 0 66 14 41
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 45 11 5 1 0 0 83 6 83
2018 Scientific and Professional 22 42 17 13 5 0 0 64 19 739
2018 Administration and Foreign Services 28 47 14 8 2 0 0 76 10 344
2018 Technical 14 41 26 14 4 1 0 55 18 367
2018 Administrative Support 34 38 17 7 2 1 0 73 9 140
2017 Executive 15 60 13 9 2 1 0 75 11 91
2017 Scientific and Professional 17 41 20 14 7 0 0 58 22 937
2017 Administration and Foreign Services 21 42 17 13 6 1 0 64 19 427
2017 Technical 18 41 22 14 4 1 0 59 19 572
2017 Administrative Support 28 44 16 9 2 1 0 72 12 166
2017 Operational 7 45 34 7 7 0 0 52 14 18
2017 Other 21 44 19 2 7 5 0 69 10 41

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 55 32 5 5 2 0 1 88 7 84
2018 Scientific and Professional 26 35 17 13 6 2 1 63 19 738
2018 Administration and Foreign Services 30 37 13 11 5 3 2 70 16 345
2018 Technical 17 32 21 18 7 4 1 52 26 367
2018 Administrative Support 32 29 16 12 7 2 1 64 20 139
2017 Executive 63 22 9 3 1 2 0 87 4 91
2017 Scientific and Professional 27 36 16 11 4 4 1 67 16 934
2017 Administration and Foreign Services 30 37 14 11 3 4 0 70 15 429
2017 Technical 23 33 18 12 7 5 1 61 20 571
2017 Administrative Support 31 29 15 10 6 6 2 66 17 165
2017 Operational 18 31 27 10 7 7 0 52 18 18
2017 Other 43 15 8 10 9 14 0 68 23 41

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 33 42 18 6 1 0 0 75 7 84
2018 Scientific and Professional 26 37 25 9 3 1 0 63 12 741
2018 Administration and Foreign Services 28 37 22 7 4 2 0 67 11 345
2018 Technical 15 35 33 12 3 2 0 51 15 368
2018 Administrative Support 29 29 30 10 1 1 0 58 12 139

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 28 34 15 9 5 6 4 69 15 83
2018 Scientific and Professional 14 21 22 16 14 12 1 41 34 739
2018 Administration and Foreign Services 19 20 19 18 12 10 3 45 34 344
2018 Technical 9 26 23 22 13 6 1 38 38 368
2018 Administrative Support 20 22 21 15 13 8 1 46 31 140
2017 Executive 19 27 23 7 1 11 12 60 10 91
2017 Scientific and Professional 9 20 22 16 14 17 2 36 38 937
2017 Administration and Foreign Services 14 20 20 12 13 16 4 43 32 430
2017 Technical 12 20 24 18 12 12 1 38 34 571
2017 Administrative Support 10 18 20 11 18 19 4 37 37 165
2017 Operational 10 34 24 0 24 7 0 48 26 18
2017 Other 21 25 18 5 9 21 0 59 18 41

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 28 42 15 11 4 1 0 70 15 84
2018 Scientific and Professional 11 31 23 21 12 1 0 43 34 741
2018 Administration and Foreign Services 22 29 18 19 10 2 0 52 30 344
2018 Technical 8 26 24 22 19 1 0 34 41 367
2018 Administrative Support 26 28 18 12 14 2 0 55 26 140
2017 Executive 27 46 18 4 4 0 0 74 9 91
2017 Scientific and Professional 15 35 19 18 12 2 0 51 30 937
2017 Administration and Foreign Services 20 38 14 13 11 2 0 61 25 431
2017 Technical 12 28 23 17 17 3 0 42 34 568
2017 Administrative Support 24 26 19 14 13 4 1 52 28 166
2017 Operational 7 42 31 7 14 0 0 48 20 18
2017 Other 38 27 11 7 2 14 2 78 10 41

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 34 26 15 15 10 0 1 61 25 83
2018 Scientific and Professional 15 28 19 20 16 1 1 44 36 740
2018 Administration and Foreign Services 18 23 12 22 23 2 1 42 46 346
2018 Technical 7 17 17 23 33 1 1 25 57 368
2018 Administrative Support 17 16 10 25 27 3 1 34 55 140
2017 Executive 25 32 13 10 11 2 7 62 23 91
2017 Scientific and Professional 17 33 16 16 15 3 1 51 33 937
2017 Administration and Foreign Services 15 25 16 17 23 2 1 42 41 430
2017 Technical 11 20 15 22 27 4 2 32 52 571
2017 Administrative Support 11 15 16 19 29 6 3 29 53 166
2017 Operational 17 21 14 7 38 0 4 39 46 18
2017 Other 25 15 9 5 4 17 25 70 15 41

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 40 46 7 5 1 1 0 87 6 84
2018 Scientific and Professional 19 38 24 13 4 2 0 59 17 742
2018 Administration and Foreign Services 20 45 19 7 6 3 1 68 13 345
2018 Technical 12 38 28 11 6 4 1 53 18 367
2018 Administrative Support 22 31 25 7 10 4 1 56 18 140
2017 Executive 41 42 9 7 1 0 0 83 8 91
2017 Scientific and Professional 20 44 19 11 5 1 0 64 16 937
2017 Administration and Foreign Services 23 39 21 8 6 3 0 64 15 431
2017 Technical 17 38 24 11 3 6 0 59 15 572
2017 Administrative Support 17 31 26 13 5 7 0 52 20 166
2017 Operational 17 24 31 14 14 0 0 42 27 18
2017 Other 26 39 11 12 0 12 0 74 14 41

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 42 38 15 4 1 1 0 80 5 86
2018 Scientific and Professional 34 36 17 6 2 4 0 73 8 737
2018 Administration and Foreign Services 33 37 17 5 4 3 0 73 9 341
2018 Technical 30 41 21 4 1 3 1 73 5 362
2018 Administrative Support 39 30 14 10 4 2 1 71 14 137
2017 Executive 44 37 13 1 2 2 0 83 3 90
2017 Scientific and Professional 32 36 19 4 2 6 0 73 7 935
2017 Administration and Foreign Services 39 32 16 3 3 6 0 76 7 430
2017 Technical 36 38 15 4 2 5 1 78 5 570
2017 Administrative Support 35 31 18 6 4 4 1 70 11 165
2017 Operational 22 52 18 0 0 7 0 80 0 17
2017 Other 41 34 7 3 0 11 3 88 4 41

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 51 36 9 1 1 1 0 88 2 86
2018 Scientific and Professional 39 41 13 6 1 1 0 81 6 739
2018 Administration and Foreign Services 38 40 12 6 3 1 0 79 9 342
2018 Technical 30 47 16 3 2 1 0 79 5 361
2018 Administrative Support 46 34 11 7 1 1 0 80 8 135
2017 Executive 56 38 5 0 1 0 0 93 1 91
2017 Scientific and Professional 36 44 12 4 2 1 0 82 6 937
2017 Administration and Foreign Services 42 39 10 4 2 2 0 84 7 431
2017 Technical 35 46 13 2 1 2 1 83 4 568
2017 Administrative Support 43 34 15 4 2 2 0 78 6 164
2017 Operational 22 52 15 0 0 11 0 84 0 17
2017 Other 55 33 3 2 2 2 3 93 3 41

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 64 26 5 5 0 0 0 91 5 86
2018 Scientific and Professional 49 34 10 5 2 0 0 83 6 738
2018 Administration and Foreign Services 52 35 7 4 2 0 0 86 6 339
2018 Technical 37 43 14 3 2 0 0 81 5 359
2018 Administrative Support 51 29 13 4 2 0 0 80 7 136
2017 Executive 64 31 3 1 1 0 0 95 2 91
2017 Scientific and Professional 46 39 8 5 3 0 0 85 7 938
2017 Administration and Foreign Services 50 38 6 4 2 0 0 88 6 430
2017 Technical 41 44 8 4 2 0 0 85 6 571
2017 Administrative Support 47 39 9 4 2 0 0 85 6 166
2017 Operational 28 45 14 0 7 7 0 78 7 18
2017 Other 60 32 6 0 0 2 0 94 0 41

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 56 24 13 4 4 0 0 80 7 86
2018 Scientific and Professional 37 34 18 7 4 0 0 72 11 739
2018 Administration and Foreign Services 42 31 16 6 5 0 0 74 10 340
2018 Technical 30 35 24 7 3 0 0 66 10 358
2018 Administrative Support 44 27 13 7 8 1 0 72 15 137
2017 Executive 55 32 9 3 1 0 0 87 4 91
2017 Scientific and Professional 36 34 16 8 4 0 0 71 13 938
2017 Administration and Foreign Services 39 36 13 7 5 0 0 75 12 431
2017 Technical 34 37 16 10 3 0 0 71 13 571
2017 Administrative Support 40 30 16 5 8 1 0 70 13 165
2017 Operational 28 34 17 14 7 0 0 62 20 18
2017 Other 46 44 5 3 2 0 0 89 5 41

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 52 29 11 8 0 0 0 81 8 86
2018 Scientific and Professional 30 40 17 9 4 0 0 71 13 735
2018 Administration and Foreign Services 39 35 15 7 4 0 0 74 11 341
2018 Technical 25 35 26 11 3 0 0 61 13 361
2018 Administrative Support 42 29 15 9 4 1 0 72 13 136
2017 Executive 52 35 6 7 1 0 0 87 8 91
2017 Scientific and Professional 31 38 15 11 5 0 0 70 16 938
2017 Administration and Foreign Services 36 38 15 6 4 0 0 75 10 431
2017 Technical 30 38 18 10 4 0 0 68 14 570
2017 Administrative Support 35 37 17 7 4 1 0 72 11 165
2017 Operational 18 38 17 14 14 0 0 56 27 18
2017 Other 58 30 6 3 2 0 0 88 5 41

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 50 28 11 5 5 1 0 79 10 86
2018 Scientific and Professional 38 28 20 8 4 1 1 67 13 740
2018 Administration and Foreign Services 39 27 16 10 7 2 0 67 17 343
2018 Technical 29 27 20 13 7 3 1 58 21 362
2018 Administrative Support 33 25 16 11 11 3 1 60 23 137
2017 Executive 54 29 13 3 1 0 0 82 4 91
2017 Scientific and Professional 37 27 17 8 4 5 1 68 14 937
2017 Administration and Foreign Services 40 28 14 9 7 4 0 70 16 430
2017 Technical 32 29 19 9 5 4 1 65 15 572
2017 Administrative Support 39 27 12 9 8 5 0 69 18 166
2017 Operational 21 34 10 10 14 10 0 62 27 18
2017 Other 37 16 18 5 7 14 4 64 15 41
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Executive 18 58 24 86
2018 Scientific and Professional 13 59 28 742
2018 Administration and Foreign Services 23 50 26 344
2018 Technical 11 58 31 368
2018 Administrative Support 23 46 31 140
2017 Executive 25 49 25 91
2017 Scientific and Professional 13 60 27 937
2017 Administration and Foreign Services 20 52 29 431
2017 Technical 11 60 29 571
2017 Administrative Support 15 47 38 166
2017 Operational 10 32 58 18
2017 Other 67 16 17 40

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Executive 19 19 36 19 6 0 16
2018 Scientific and Professional 27 17 23 22 5 5 96
2018 Administration and Foreign Services 15 30 45 3 0 7 85
2018 Technical 24 15 27 15 12 7 41
2018 Administrative Support 27 16 41 3 10 3 32
2017 Executive 39 13 9 30 0 9 23
2017 Scientific and Professional 32 18 12 28 3 8 118
2017 Administration and Foreign Services 26 25 35 8 1 5 86
2017 Technical 50 13 11 8 11 6 62
2017 Administrative Support 20 24 40 8 4 4 25
2017 Other 0 4 0 2 93 0 25
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Scientific and Professional 8 92 743
2018 Administration and Foreign Services 12 88 345
2018 Technical 9 91 368
2018 Administrative Support 12 88 140

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 42 61
2018 Administration and Foreign Services 56 45
2018 Technical 55 33
2018 Administrative Support 71 17

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 52 61
2018 Administration and Foreign Services 59 45
2018 Technical 58 33
2018 Administrative Support 47 17

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 8 61

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 61
2018 Administration and Foreign Services 0 45
2018 Technical 0 33
2018 Administrative Support 0 17

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Administrative Support 0 17

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Technical 0 33
2018 Administrative Support 0 17

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Administrative Support 0 17

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 49 61
2018 Administration and Foreign Services 40 45
2018 Technical 27 33
2018 Administrative Support 44 16

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 39 61
2018 Administration and Foreign Services 36 45
2018 Technical 36 33

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 45 61
2018 Administration and Foreign Services 40 45
2018 Technical 39 33
2018 Administrative Support 31 16

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 41 61
2018 Administration and Foreign Services 38 45
2018 Technical 27 33
2018 Administrative Support 31 16

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 40 61
2018 Administration and Foreign Services 37 45
2018 Technical 39 33
2018 Administrative Support 38 16

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 51 61
2018 Administration and Foreign Services 48 45
2018 Technical 42 33

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 24 61
2018 Administration and Foreign Services 29 45
2018 Technical 24 33
2018 Administrative Support 31 16

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 61
2018 Administration and Foreign Services 0 45
2018 Technical 0 33
2018 Administrative Support 0 16

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Administrative Support 0 16

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 12 61
2018 Administration and Foreign Services 9 45
2018 Technical 24 33

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 47 61
2018 Administration and Foreign Services 45 45
2018 Technical 48 33
2018 Administrative Support 44 16

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 22 61
2018 Administration and Foreign Services 26 45
2018 Technical 21 33

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 8 61
2018 Administration and Foreign Services 16 45
2018 Administrative Support 31 16

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 56 61
2018 Administration and Foreign Services 60 44
2018 Technical 42 33
2018 Administrative Support 65 17

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 30 61
2018 Administration and Foreign Services 27 44
2018 Technical 27 33

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 23 61
2018 Administration and Foreign Services 33 44

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 19 61
2018 Administration and Foreign Services 23 44
2018 Technical 27 33

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 8 61
2018 Administration and Foreign Services 11 44
2018 Administrative Support 0 17

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 32 61
2018 Administration and Foreign Services 17 44
2018 Technical 36 33

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 13 58
2018 Administration and Foreign Services 16 44

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 30 58
2018 Administration and Foreign Services 22 44
2018 Technical 16 31

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 12 58
2018 Administration and Foreign Services 12 44

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 9 58

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 14 58
2018 Administration and Foreign Services 14 44

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 10 58
2018 Administration and Foreign Services 11 44

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Technical 0 31
2018 Administrative Support 0 15

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 10 58
2018 Administration and Foreign Services 11 44
2018 Technical 16 31
2018 Administrative Support 0 15

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Administrative Support 0 15

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 39 58
2018 Administration and Foreign Services 32 44
2018 Technical 23 31

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 14 44

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 58 58
2018 Administration and Foreign Services 59 44
2018 Technical 65 31

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 58
2018 Administration and Foreign Services 0 44
2018 Administrative Support 0 15

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 43 58
2018 Administration and Foreign Services 56 44
2018 Technical 45 31
2018 Administrative Support 53 15

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Administrative Support 0 15

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 9 58
2018 Technical 19 31

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 31 22 16 4 5 18 5 68 11 85
2018 Scientific and Professional 15 13 21 6 4 34 8 47 17 740
2018 Administration and Foreign Services 14 16 19 5 5 28 12 51 17 345
2018 Technical 12 15 24 5 5 33 5 44 17 366
2018 Administrative Support 17 17 24 6 5 26 5 49 17 140
2017 Executive 31 28 11 7 1 18 4 76 10 91
2017 Scientific and Professional 12 14 18 6 3 37 11 49 17 938
2017 Administration and Foreign Services 15 15 21 5 4 29 11 50 15 431
2017 Technical 14 13 22 5 4 35 7 46 16 572
2017 Administrative Support 17 14 17 6 5 30 11 52 18 166
2017 Operational 4 41 24 0 0 24 7 65 0 18
2017 Other 21 12 4 0 3 49 11 82 8 41

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 40 30 18 5 4 4 0 72 9 85
2018 Scientific and Professional 24 29 24 6 4 12 1 61 12 741
2018 Administration and Foreign Services 26 29 21 7 5 11 2 63 13 345
2018 Technical 20 30 24 8 2 14 1 59 12 365
2018 Administrative Support 30 21 29 7 5 7 2 55 13 139
2017 Executive 45 35 11 5 1 2 0 82 7 91
2017 Scientific and Professional 24 30 19 6 3 15 2 65 12 938
2017 Administration and Foreign Services 26 29 19 6 3 15 2 66 11 430
2017 Technical 25 29 23 5 3 13 1 63 10 572
2017 Administrative Support 30 29 19 2 5 11 2 69 9 166
2017 Operational 17 34 28 4 7 10 0 58 12 18
2017 Other 40 22 6 2 2 25 3 87 5 41
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Scientific and Professional 5 95 740
2018 Administration and Foreign Services 5 95 345
2018 Technical 4 96 367
2018 Administrative Support 5 95 140

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 28 35
2018 Technical 43 14

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 76 35

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 22

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 35
2018 Administration and Foreign Services 0 22
2018 Technical 0 14

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Technical 0 14

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 22
2018 Technical 0 14

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Technical 0 14

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 15 35
2018 Administration and Foreign Services 27 22
2018 Technical 0 14

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 25 35

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Technical 0 14

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Technical 0 14

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 31 35

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 48 35
2018 Administration and Foreign Services 56 22

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 35
2018 Administration and Foreign Services 0 22

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 35
2018 Technical 0 14

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 35

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 30 22

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 35
2018 Administration and Foreign Services 0 22
2018 Technical 0 14

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 35
2018 Administration and Foreign Services 0 22
2018 Technical 0 14

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 13 35
2018 Technical 36 14

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 26 35
2018 Administration and Foreign Services 21 22

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 18 35

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 18 35
2018 Administration and Foreign Services 21 22

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 35
2018 Administration and Foreign Services 0 22

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Technical 0 14

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 50 35
2018 Administration and Foreign Services 52 22
2018 Technical 57 14

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 21
2018 Technical 0 14

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 20 34

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 21
2018 Technical 0 14

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 21
2018 Technical 0 14

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 34
2018 Technical 0 14

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 34

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 34
2018 Technical 0 14

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 26 34
2018 Administration and Foreign Services 0 21

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 34

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 44 34

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 52 34
2018 Administration and Foreign Services 54 21
2018 Technical 50 14

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 0 34
2018 Administration and Foreign Services 0 21
2018 Technical 0 14

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 57 34
2018 Administration and Foreign Services 65 21

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 21

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 28 24 15 2 0 27 4 75 3 85
2018 Scientific and Professional 14 15 23 3 2 36 8 50 9 738
2018 Administration and Foreign Services 15 14 24 2 3 31 12 50 9 346
2018 Technical 14 13 27 2 2 37 5 46 8 369
2018 Administrative Support 18 12 28 4 2 31 4 46 10 140
2017 Executive 23 25 15 0 1 26 9 75 2 91
2017 Scientific and Professional 12 13 19 3 2 43 9 52 9 938
2017 Administration and Foreign Services 16 15 21 2 2 35 9 56 7 430
2017 Technical 12 16 22 2 2 40 6 53 7 571
2017 Administrative Support 15 11 25 1 3 37 8 47 8 166
2017 Operational 10 17 28 0 0 38 7 50 0 18
2017 Other 19 7 7 0 2 49 16 76 5 41

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 43 29 17 2 1 7 0 78 4 85
2018 Scientific and Professional 26 30 23 4 2 13 2 65 7 741
2018 Administration and Foreign Services 27 26 26 4 4 12 2 62 9 343
2018 Technical 22 28 25 4 2 18 1 62 7 369
2018 Administrative Support 33 17 28 5 2 15 0 58 9 139
2017 Executive 46 29 15 3 1 6 1 80 5 90
2017 Scientific and Professional 24 30 18 5 2 19 1 69 9 938
2017 Administration and Foreign Services 28 27 20 2 2 19 2 69 5 429
2017 Technical 25 33 20 2 1 18 1 71 4 571
2017 Administrative Support 29 23 22 2 5 18 1 64 9 166
2017 Operational 14 21 31 0 0 34 0 53 0 18
2017 Other 34 16 3 2 0 34 12 92 3 41
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 25 15 11 2 0 0 71 13 85
2018 Scientific and Professional 43 30 18 5 4 0 1 73 9 743
2018 Administration and Foreign Services 43 27 14 8 7 0 1 70 16 347
2018 Technical 41 30 15 8 5 0 1 72 12 368
2018 Administrative Support 43 21 20 8 4 0 3 66 13 138
2017 Executive 53 26 16 2 2 0 0 79 5 91
2017 Scientific and Professional 45 30 14 6 3 1 1 77 9 936
2017 Administration and Foreign Services 43 30 12 8 5 0 2 75 13 429
2017 Technical 40 33 15 7 3 0 1 74 11 571
2017 Administrative Support 38 29 17 8 3 1 4 70 12 165
2017 Operational 7 29 29 7 21 0 7 39 30 17
2017 Other 43 33 12 9 2 0 2 78 11 41

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 4 14 19 38 26 0 0 17 64 85
2018 Scientific and Professional 10 27 32 19 11 0 0 38 30 743
2018 Administration and Foreign Services 13 29 28 16 14 0 1 42 30 346
2018 Technical 14 31 30 15 8 0 1 46 23 368
2018 Administrative Support 24 33 23 11 8 1 1 58 19 140
2017 Executive 13 21 33 14 18 0 0 34 33 91
2017 Scientific and Professional 14 28 29 20 10 0 0 42 30 937
2017 Administration and Foreign Services 13 28 27 19 11 0 1 42 31 430
2017 Technical 20 30 27 14 8 0 1 50 23 571
2017 Administrative Support 24 30 32 7 6 1 1 54 13 166
2017 Operational 17 52 17 7 7 0 0 69 14 18
2017 Other 32 30 23 6 9 0 0 62 15 41

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 5 20 29 33 14 0 0 24 47 85
2018 Scientific and Professional 17 34 25 15 7 0 1 52 23 741
2018 Administration and Foreign Services 21 31 26 14 7 0 2 53 21 345
2018 Technical 22 33 27 12 5 0 1 56 17 366
2018 Administrative Support 33 28 22 8 5 1 2 63 13 140
2017 Executive 16 29 27 21 7 0 0 44 28 91
2017 Scientific and Professional 20 36 24 13 5 0 2 57 18 934
2017 Administration and Foreign Services 18 32 24 13 11 0 2 52 24 431
2017 Technical 27 30 23 15 5 0 1 57 20 569
2017 Administrative Support 32 33 20 7 4 1 4 68 11 165
2017 Operational 28 48 10 14 0 0 0 76 14 18
2017 Other 51 24 6 13 5 0 0 76 18 41

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 7 11 29 27 26 0 0 18 53 85
2018 Scientific and Professional 11 23 25 23 16 1 0 35 40 737
2018 Administration and Foreign Services 18 24 20 18 19 1 1 42 37 345
2018 Technical 19 24 24 17 14 0 1 44 32 367
2018 Administrative Support 26 28 18 13 11 1 3 57 25 138
2017 Executive 14 23 29 22 12 0 0 38 34 91
2017 Scientific and Professional 12 25 27 21 13 1 1 38 35 939
2017 Administration and Foreign Services 15 25 22 18 17 1 2 42 36 429
2017 Technical 22 27 23 18 9 1 1 49 27 572
2017 Administrative Support 28 31 13 12 11 2 2 62 24 166
2017 Operational 18 41 7 17 17 0 0 59 34 18
2017 Other 58 26 9 2 5 0 0 84 7 41

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 7 24 24 30 15 0 0 32 45 85
2018 Scientific and Professional 30 33 19 10 6 0 2 64 17 741
2018 Administration and Foreign Services 47 21 16 8 4 0 4 71 12 346
2018 Technical 44 29 14 4 4 0 5 77 9 367
2018 Administrative Support 58 14 13 5 1 1 7 79 7 138
2017 Executive 15 33 22 14 12 0 3 50 27 91
2017 Scientific and Professional 28 33 20 10 5 1 3 64 15 939
2017 Administration and Foreign Services 38 29 15 6 5 0 7 72 12 430
2017 Technical 44 32 11 5 3 0 5 80 8 571
2017 Administrative Support 52 16 8 4 2 2 16 82 7 166
2017 Operational 45 41 14 0 0 0 0 86 0 18
2017 Other 68 10 10 3 3 0 5 82 7 41

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 7 19 32 27 15 0 0 26 42 85
2018 Scientific and Professional 23 34 23 12 8 0 0 56 20 742
2018 Administration and Foreign Services 32 26 22 9 10 0 1 59 19 348
2018 Technical 34 35 17 9 5 0 1 69 14 367
2018 Administrative Support 46 19 17 10 4 0 4 68 14 138
2017 Executive 17 32 25 20 7 0 0 49 26 91
2017 Scientific and Professional 24 35 23 12 6 0 1 59 18 937
2017 Administration and Foreign Services 31 28 22 12 7 0 1 59 19 428
2017 Technical 36 35 18 7 3 0 1 72 10 569
2017 Administrative Support 45 24 18 8 3 1 1 71 11 165
2017 Operational 48 21 24 4 4 0 0 69 7 18
2017 Other 43 29 8 11 8 0 0 72 20 41

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 22 34 31 8 4 0 0 57 12 84
2018 Scientific and Professional 15 31 31 14 8 0 0 46 23 740
2018 Administration and Foreign Services 25 36 26 9 3 0 1 62 11 345
2018 Technical 21 38 25 11 5 0 0 58 16 364
2018 Administrative Support 35 29 16 10 3 2 4 69 14 139
2017 Executive 28 38 20 11 3 0 0 66 14 91
2017 Scientific and Professional 18 33 26 14 8 0 1 52 22 938
2017 Administration and Foreign Services 24 36 23 12 4 0 0 60 17 427
2017 Technical 27 34 20 12 4 1 2 63 17 569
2017 Administrative Support 32 30 20 6 4 2 5 67 11 165
2017 Operational 31 38 21 4 7 0 0 69 10 18
2017 Other 48 25 22 3 2 0 0 73 5 41

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 7 25 25 27 16 0 0 32 43 83
2018 Scientific and Professional 12 27 28 18 14 0 0 40 32 739
2018 Administration and Foreign Services 18 34 24 16 7 0 2 53 23 344
2018 Technical 12 34 30 17 7 0 1 46 24 364
2018 Administrative Support 28 35 19 8 4 2 4 67 13 139
2017 Executive 11 31 30 24 4 0 0 42 29 91
2017 Scientific and Professional 13 30 27 19 11 0 0 43 30 938
2017 Administration and Foreign Services 15 32 26 17 9 0 1 47 26 427
2017 Technical 19 30 29 15 6 1 1 50 21 569
2017 Administrative Support 23 38 22 11 2 1 3 64 13 165
2017 Operational 24 34 24 10 7 0 0 58 17 18
2017 Other 39 29 13 16 3 0 0 68 19 41

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 16 41 21 16 6 0 0 57 22 84
2018 Scientific and Professional 18 32 24 17 9 0 0 50 26 740
2018 Administration and Foreign Services 25 36 20 11 7 0 1 62 18 345
2018 Technical 22 32 28 10 7 0 1 54 18 362
2018 Administrative Support 36 35 14 6 6 0 2 73 12 140
2017 Executive 28 34 19 17 2 0 0 63 19 91
2017 Scientific and Professional 18 35 25 13 9 1 0 53 22 938
2017 Administration and Foreign Services 22 32 23 12 9 0 2 55 21 428
2017 Technical 29 30 23 11 5 0 2 60 17 570
2017 Administrative Support 33 36 13 9 5 0 3 72 14 165
2017 Operational 34 38 10 10 7 0 0 72 17 18
2017 Other 40 25 24 7 5 0 0 64 12 41

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 11 27 27 21 13 0 0 38 35 83
2018 Scientific and Professional 25 33 24 12 5 0 1 59 17 736
2018 Administration and Foreign Services 31 32 21 9 5 0 2 65 14 343
2018 Technical 34 35 22 7 2 0 1 69 9 364
2018 Administrative Support 34 33 14 10 6 1 3 69 17 139
2017 Executive 23 19 27 24 7 0 0 42 31 91
2017 Scientific and Professional 27 33 23 11 4 1 1 61 16 938
2017 Administration and Foreign Services 26 33 20 12 7 0 1 60 19 427
2017 Technical 35 32 20 7 3 2 2 70 10 568
2017 Administrative Support 33 35 18 9 3 1 1 70 12 164
2017 Operational 38 34 7 10 10 0 0 72 21 18
2017 Other 51 27 12 7 3 0 0 78 10 41

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 78 13 5 2 1 0 0 91 4 83
2018 Scientific and Professional 63 24 8 2 1 0 1 88 3 739
2018 Administration and Foreign Services 58 24 7 6 3 0 2 84 8 345
2018 Technical 50 33 12 4 0 0 1 84 4 363
2018 Administrative Support 64 19 7 3 1 0 6 88 5 140
2017 Executive 77 12 4 3 0 0 3 92 3 91
2017 Scientific and Professional 64 23 8 2 1 0 2 89 3 939
2017 Administration and Foreign Services 63 20 8 4 2 0 3 86 6 431
2017 Technical 55 29 10 2 1 0 1 86 4 572
2017 Administrative Support 65 19 7 2 1 1 4 89 4 166
2017 Operational 59 20 21 0 0 0 0 79 0 18
2017 Other 62 26 8 2 3 0 0 87 5 41

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 90 5 1 2 0 0 1 96 2 84
2018 Scientific and Professional 78 12 3 1 1 0 5 95 2 737
2018 Administration and Foreign Services 76 12 4 1 1 0 5 93 3 344
2018 Technical 75 15 4 2 0 2 2 93 2 363
2018 Administrative Support 76 8 6 1 2 0 7 91 3 140

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 80 15 2 1 1 0 0 95 2 83
2018 Scientific and Professional 75 12 5 2 2 1 3 90 4 739
2018 Administration and Foreign Services 74 9 7 2 3 2 4 88 5 344
2018 Technical 75 12 6 1 2 2 2 90 3 363
2018 Administrative Support 74 8 3 4 4 0 7 89 8 139
2017 Executive 89 8 0 3 0 0 0 97 3 91
2017 Scientific and Professional 79 10 4 2 2 1 1 91 4 939
2017 Administration and Foreign Services 76 10 4 2 3 0 4 90 5 431
2017 Technical 77 11 5 1 3 1 2 91 4 570
2017 Administrative Support 75 5 5 3 4 2 7 87 8 166
2017 Operational 93 7 0 0 0 0 0 100 0 18
2017 Other 83 6 2 0 2 5 2 96 2 41

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 64 26 4 7 0 0 0 89 7 85
2018 Scientific and Professional 56 30 9 3 1 0 1 87 4 742
2018 Administration and Foreign Services 58 26 9 3 3 0 2 85 6 348
2018 Technical 45 33 14 5 2 0 1 79 7 368
2018 Administrative Support 58 24 8 2 5 0 3 84 8 138
2017 Executive 66 25 9 0 0 0 0 91 0 91
2017 Scientific and Professional 58 29 8 3 1 0 1 88 4 938
2017 Administration and Foreign Services 52 31 8 4 2 0 3 86 6 429
2017 Technical 52 30 11 3 1 1 1 84 5 570
2017 Administrative Support 51 27 12 5 1 1 4 82 6 166
2017 Operational 62 31 7 0 0 0 0 93 0 18
2017 Other 71 14 5 2 5 2 2 88 7 41

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 59 22 17 2 0 0 0 81 2 84
2018 Scientific and Professional 52 24 11 7 5 0 1 77 12 739
2018 Administration and Foreign Services 61 19 9 4 5 0 2 81 9 348
2018 Technical 49 26 14 6 3 1 1 77 9 368
2018 Administrative Support 66 15 8 4 4 0 3 83 9 138
2017 Executive 65 26 5 2 1 0 0 91 3 91
2017 Scientific and Professional 58 22 11 5 4 0 1 80 9 937
2017 Administration and Foreign Services 62 20 9 4 3 0 2 84 7 430
2017 Technical 60 20 10 5 3 1 1 82 8 571
2017 Administrative Support 59 21 6 4 5 1 4 84 10 166
2017 Operational 59 21 7 7 7 0 0 80 14 18
2017 Other 64 17 4 8 4 2 2 84 12 41

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 42 40 13 2 0 0 2 84 2 84
2018 Scientific and Professional 52 18 5 2 1 0 22 90 3 736
2018 Administration and Foreign Services 53 11 5 3 1 1 26 88 5 343
2018 Technical 54 9 6 0 1 0 31 90 1 366
2018 Administrative Support 54 2 1 1 1 0 41 95 2 138
2017 Executive 47 29 15 7 1 0 1 77 8 91
2017 Scientific and Professional 55 16 6 1 1 0 21 90 2 937
2017 Administration and Foreign Services 55 10 5 1 0 0 28 91 2 430
2017 Technical 56 9 3 1 0 0 31 94 2 570
2017 Administrative Support 53 3 1 0 0 1 42 99 0 165
2017 Operational 72 0 7 0 0 0 21 91 0 18
2017 Other 59 2 0 2 0 0 38 97 3 40

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 71 20 6 1 0 1 0 93 1 84
2018 Scientific and Professional 66 22 7 1 1 0 3 91 2 736
2018 Administration and Foreign Services 68 18 7 1 1 0 5 90 3 348
2018 Technical 69 17 5 1 0 1 7 94 1 367
2018 Administrative Support 72 14 3 1 1 1 9 94 2 139
2017 Executive 68 16 8 4 2 0 2 85 7 90
2017 Scientific and Professional 66 19 7 2 0 0 5 90 3 935
2017 Administration and Foreign Services 68 17 6 2 1 0 7 91 3 429
2017 Technical 71 15 3 1 0 1 9 95 1 570
2017 Administrative Support 72 16 3 0 0 2 7 97 0 165
2017 Operational 79 14 7 0 0 0 0 93 0 18
2017 Other 85 8 0 0 0 2 5 100 0 41

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 80 14 6 0 0 0 0 94 0 84
2018 Scientific and Professional 55 24 10 5 5 0 1 80 10 741
2018 Administration and Foreign Services 61 22 7 4 4 0 2 85 9 347
2018 Technical 49 26 15 5 4 1 1 76 9 368
2018 Administrative Support 61 19 8 2 6 0 4 83 8 139
2017 Executive 63 21 10 2 3 0 1 84 6 91
2017 Scientific and Professional 52 24 12 5 6 0 2 77 11 939
2017 Administration and Foreign Services 59 23 7 3 5 0 3 85 8 430
2017 Technical 48 28 11 5 5 1 2 79 10 572
2017 Administrative Support 56 21 10 5 1 3 4 83 7 166
2017 Operational 62 31 0 7 0 0 0 93 7 18
2017 Other 61 14 3 7 6 0 9 82 15 41

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 60 23 17 0 0 0 0 83 0 83
2018 Scientific and Professional 58 27 10 3 1 0 2 87 3 741
2018 Administration and Foreign Services 51 31 10 3 2 0 2 84 5 348
2018 Technical 50 33 11 4 1 0 1 84 4 368
2018 Administrative Support 55 28 8 4 2 0 3 86 6 139
2017 Executive 67 21 8 1 0 0 3 91 1 91
2017 Scientific and Professional 58 27 9 2 1 0 3 87 3 936
2017 Administration and Foreign Services 51 29 12 3 2 0 3 83 5 431
2017 Technical 55 29 9 2 1 0 3 87 4 571
2017 Administrative Support 54 27 12 1 1 1 3 85 2 165
2017 Operational 62 14 24 0 0 0 0 76 0 18
2017 Other 62 16 8 5 7 0 2 79 12 41

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 4 23 39 30 5 0 0 26 35 86
2018 Scientific and Professional 9 31 42 14 4 0 0 40 18 744
2018 Administration and Foreign Services 13 32 35 16 4 0 0 45 20 346
2018 Technical 13 38 37 9 3 1 0 51 12 368
2018 Administrative Support 19 39 26 14 2 0 0 58 16 140
2017 Executive 10 18 43 21 9 0 0 28 29 91
2017 Scientific and Professional 6 31 41 17 5 0 0 38 22 939
2017 Administration and Foreign Services 11 33 35 15 6 0 0 44 21 431
2017 Technical 13 32 38 11 4 1 1 46 15 571
2017 Administrative Support 16 38 31 10 4 1 1 55 14 166
2017 Operational 24 18 34 10 14 0 0 42 24 18
2017 Other 12 50 32 3 3 0 0 62 6 41

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 10 30 42 16 2 0 0 18 40 85
2018 Scientific and Professional 5 20 43 23 9 0 0 32 25 736
2018 Administration and Foreign Services 10 23 33 25 8 0 0 34 33 346
2018 Technical 4 14 43 30 8 1 0 38 18 360
2018 Administrative Support 7 22 31 27 12 0 1 39 29 138
2017 Executive 8 21 45 20 7 0 0 26 29 91
2017 Scientific and Professional 4 19 44 25 8 0 0 33 23 938
2017 Administration and Foreign Services 9 21 38 23 8 0 1 31 30 428
2017 Technical 4 15 39 27 15 0 1 42 19 568
2017 Administrative Support 8 15 39 25 13 0 1 38 23 163
2017 Operational 14 4 38 21 24 0 0 45 17 18
2017 Other 9 11 32 34 15 0 0 48 19 41

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 5 36 27 25 5 2 0 42 30 86
2018 Scientific and Professional 8 29 28 18 9 6 1 40 30 740
2018 Administration and Foreign Services 14 31 24 19 8 4 0 47 29 347
2018 Technical 10 27 29 19 10 6 0 39 31 368
2018 Administrative Support 21 30 22 12 11 4 0 53 24 139
2017 Executive 12 37 24 15 9 2 0 50 25 91
2017 Scientific and Professional 7 29 26 18 11 9 0 39 32 938
2017 Administration and Foreign Services 11 31 24 14 10 9 1 46 27 431
2017 Technical 11 27 26 18 8 10 1 42 29 571
2017 Administrative Support 15 30 19 13 11 12 1 51 27 165
2017 Operational 7 10 28 14 14 21 7 24 38 18
2017 Other 15 10 21 22 4 29 0 35 36 41

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 13 41 22 20 2 1 0 55 23 86
2018 Scientific and Professional 18 33 24 15 7 3 0 53 23 740
2018 Administration and Foreign Services 22 32 20 16 8 2 0 56 24 347
2018 Technical 15 32 26 15 8 3 0 49 24 368
2018 Administrative Support 29 28 17 12 12 3 0 58 25 139
2017 Executive 24 38 24 10 2 1 0 63 12 91
2017 Scientific and Professional 16 38 18 17 7 4 0 56 25 938
2017 Administration and Foreign Services 17 39 20 11 8 5 0 59 20 429
2017 Technical 17 39 22 13 7 2 1 57 20 568
2017 Administrative Support 22 32 22 14 8 1 1 55 22 166
2017 Operational 14 24 38 4 7 14 0 44 12 18
2017 Other 35 26 19 9 0 10 0 69 10 41
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 64 19 5 5 2 4 1 67 33 86
2018 Scientific and Professional 72 14 3 2 0 8 1 79 21 742
2018 Administration and Foreign Services 59 24 8 2 2 4 1 62 38 347
2018 Technical 71 16 5 1 2 5 1 75 25 369
2018 Administrative Support 71 14 4 3 1 2 4 75 25 139
2017 Executive 43 36 10 1 1 9 0 47 53 91
2017 Scientific and Professional 70 15 3 1 0 10 1 79 21 937
2017 Administration and Foreign Services 62 19 8 2 2 6 3 68 32 431
2017 Technical 68 14 5 1 1 9 1 76 24 572
2017 Administrative Support 74 10 5 2 2 5 2 80 20 166
2017 Operational 45 24 20 0 0 10 0 50 50 18
2017 Other 55 10 4 2 0 27 2 77 23 41

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Executive 15 27
2018 Scientific and Professional 9 143
2018 Administration and Foreign Services 18 130
2018 Technical 7 88
2018 Administrative Support 25 32
2017 Executive 7 43
2017 Scientific and Professional 11 175
2017 Administration and Foreign Services 11 122
2017 Technical 7 113
2017 Administrative Support 17 28

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Executive 11 27
2018 Scientific and Professional 16 143
2018 Administration and Foreign Services 24 130
2018 Technical 13 88
2018 Administrative Support 9 32
2017 Executive 7 43
2017 Scientific and Professional 14 175
2017 Administration and Foreign Services 26 122
2017 Technical 11 113
2017 Administrative Support 18 28

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Executive 11 27
2018 Scientific and Professional 7 143
2018 Administration and Foreign Services 17 130
2018 Technical 10 88
2018 Administrative Support 16 32
2017 Executive 4 43
2017 Scientific and Professional 10 175
2017 Administration and Foreign Services 15 122
2017 Technical 9 113
2017 Administrative Support 11 28

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Executive 15 27
2018 Scientific and Professional 14 143
2018 Administration and Foreign Services 27 130
2018 Technical 30 88
2018 Administrative Support 22 32
2017 Executive 27 43
2017 Scientific and Professional 15 175
2017 Administration and Foreign Services 37 122
2017 Technical 30 113
2017 Administrative Support 21 28

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Executive 8 27
2018 Scientific and Professional 10 143
2018 Administration and Foreign Services 6 130
2018 Technical 5 88
2018 Administrative Support 6 32
2017 Executive 0 43
2017 Scientific and Professional 1 175
2017 Administration and Foreign Services 8 122
2017 Technical 7 113
2017 Administrative Support 11 28

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Executive 34 27
2018 Scientific and Professional 18 143
2018 Administration and Foreign Services 25 130
2018 Technical 19 88
2018 Administrative Support 19 32

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Executive 43 27
2018 Scientific and Professional 41 143
2018 Administration and Foreign Services 37 130
2018 Technical 26 88
2018 Administrative Support 44 32
2017 Executive 63 43
2017 Scientific and Professional 62 175
2017 Administration and Foreign Services 40 122
2017 Technical 52 113
2017 Administrative Support 47 28

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Executive 14 59 16 8 4 0 26
2018 Scientific and Professional 16 52 21 6 2 3 134
2018 Administration and Foreign Services 9 58 19 1 3 10 124
2018 Technical 16 52 17 6 2 7 87
2018 Administrative Support 10 67 3 10 0 10 30
2017 Executive 54 30 14 0 0 2 43
2017 Scientific and Professional 21 62 10 5 1 1 179
2017 Administration and Foreign Services 10 67 10 8 2 3 125
2017 Technical 18 58 10 7 1 6 117
2017 Administrative Support 19 71 3 0 0 6 31

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Executive 70 30 27
2018 Scientific and Professional 61 39 138
2018 Administration and Foreign Services 69 31 130
2018 Technical 61 39 88
2018 Administrative Support 61 39 31

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 26 30 11 15 11 0 6 60 28 27
2018 Scientific and Professional 16 27 20 10 12 1 13 51 26 141
2018 Administration and Foreign Services 20 28 12 14 15 1 11 54 32 130
2018 Technical 17 25 22 13 14 1 8 47 29 87
2018 Administrative Support 19 19 10 19 19 0 13 44 44 31
2017 Executive 34 16 13 11 0 0 25 67 15 44
2017 Scientific and Professional 14 29 22 9 3 2 21 55 16 182
2017 Administration and Foreign Services 17 29 12 13 13 2 14 55 31 128
2017 Technical 9 29 24 9 6 6 18 50 19 121
2017 Administrative Support 19 19 3 16 10 3 29 57 38 31

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 8 23 19 11 11 4 25 42 32 27
2018 Scientific and Professional 12 16 18 12 13 4 25 39 35 143
2018 Administration and Foreign Services 9 11 24 11 19 5 22 27 40 129
2018 Technical 13 20 23 11 14 2 17 41 31 88
2018 Administrative Support 6 19 13 31 22 0 9 28 59 32
2017 Executive 16 0 9 13 2 11 48 39 38 44
2017 Scientific and Professional 8 16 24 7 6 5 35 39 21 182
2017 Administration and Foreign Services 11 20 15 11 13 6 25 44 35 128
2017 Technical 9 26 19 13 2 9 21 51 22 121
2017 Administrative Support 9 16 0 16 16 3 39 44 56 31

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 70 8 5 1 2 2 11 90 4 85
2018 Scientific and Professional 74 6 3 1 1 1 13 93 3 742
2018 Administration and Foreign Services 57 10 8 6 6 1 11 77 13 347
2018 Technical 68 10 4 4 1 2 12 90 5 368
2018 Administrative Support 61 10 5 4 7 0 13 81 12 139
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