2018 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 31 37 13 9 9 0 0 69 19 54
2018 AS-02 37 42 16 0 5 0 0 79 5 19
2018 AS-03 13 40 13 27 7 0 0 53 33 15
2017 AS 30 39 4 21 2 2 2 72 24 52
2017 AS-02 28 44 0 28 0 0 0 72 28 18
2017 AS-03 26 34 14 20 7 0 0 60 26 15
2014 AS 29 40 13 15 4 0 0 69 18 55
2014 AS-02 38 31 13 19 0 0 0 69 19 16
2014 AS-03 25 50 6 12 6 0 0 75 19 16
2011 AS 27 42 16 16 0 0 0 69 16 45
2011 AS-02 31 38 8 23 0 0 0 69 23 13
2011 AS-03 17 39 28 17 0 0 0 56 17 18
2008 AS 33 42 14 6 3 0 3 77 9 36
2008 AS-02 36 36 14 7 7 0 0 71 14 14
2008 AS-03 18 55 9 9 0 0 9 80 10 11

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 34 40 19 2 6 0 0 74 8 53
2018 AS-02 26 32 32 0 11 0 0 58 11 19
2018 AS-03 27 53 13 0 7 0 0 80 7 15
2017 AS 32 50 13 4 0 0 0 83 4 52
2017 AS-02 39 39 17 6 0 0 0 78 6 18
2017 AS-03 13 80 7 0 0 0 0 93 0 15
2014 AS 29 51 11 5 4 0 0 80 9 55
2014 AS-02 31 44 6 6 13 0 0 75 19 16
2014 AS-03 25 57 12 6 0 0 0 81 6 16
2011 AS 44 33 16 7 0 0 0 78 7 45
2011 AS-02 46 23 15 15 0 0 0 69 15 13
2011 AS-03 39 33 28 0 0 0 0 72 0 18
2008 AS 42 50 8 0 0 0 0 92 0 36
2008 AS-02 21 64 14 0 0 0 0 86 0 14
2008 AS-03 36 55 9 0 0 0 0 91 0 11

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 44 41 9 2 4 0 0 85 6 54
2018 AS-02 47 37 11 0 5 0 0 84 5 19
2018 AS-03 27 53 13 0 7 0 0 80 7 15
2017 AS 49 37 10 4 0 0 0 87 4 52
2017 AS-02 56 28 11 6 0 0 0 83 6 18
2017 AS-03 39 61 0 0 0 0 0 100 0 15
2014 AS 38 47 9 2 4 0 0 85 5 55
2014 AS-02 38 44 0 6 13 0 0 81 19 16
2014 AS-03 43 50 6 0 0 0 0 94 0 16
2011 AS 53 38 0 7 2 0 0 91 9 45
2011 AS-02 38 46 0 8 8 0 0 85 15 13
2011 AS-03 56 33 0 11 0 0 0 89 11 18
2008 AS 53 36 6 6 0 0 0 89 6 36
2008 AS-02 50 43 7 0 0 0 0 93 0 14
2008 AS-03 45 27 9 18 0 0 0 73 18 11

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 52 37 9 0 2 0 0 89 2 54
2018 AS-02 63 21 11 0 5 0 0 84 5 19
2018 AS-03 33 47 20 0 0 0 0 80 0 15
2017 AS 46 33 8 8 4 0 2 80 12 52
2017 AS-02 44 33 6 11 0 0 6 82 12 18
2017 AS-03 32 40 21 7 0 0 0 72 7 15
2014 AS 44 29 7 13 7 0 0 73 20 55
2014 AS-02 44 31 0 19 6 0 0 75 25 16
2014 AS-03 56 13 6 19 6 0 0 69 25 16
2011 AS 43 39 9 7 0 2 0 84 7 44
2011 AS-02 33 50 8 8 0 0 0 83 8 12
2011 AS-03 39 39 11 11 0 0 0 78 11 18

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 44 31 15 4 6 0 0 76 9 54
2018 AS-02 42 21 26 0 11 0 0 63 11 19
2018 AS-03 47 33 7 7 7 0 0 80 13 15
2017 AS 34 45 12 10 0 0 0 79 10 52
2017 AS-02 28 56 6 11 0 0 0 83 11 18
2017 AS-03 32 47 13 7 0 0 0 80 7 15
2014 AS 20 51 11 16 2 0 0 71 18 55
2014 AS-02 19 50 0 25 6 0 0 69 31 16
2014 AS-03 19 50 12 19 0 0 0 69 19 16
2011 AS 38 44 9 9 0 0 0 82 9 45
2011 AS-02 38 38 8 15 0 0 0 77 15 13
2011 AS-03 22 56 17 6 0 0 0 78 6 18
2008 AS 47 39 11 0 3 0 0 86 3 36
2008 AS-02 14 57 21 0 7 0 0 71 7 14
2008 AS-03 36 55 9 0 0 0 0 91 0 11

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 33 33 13 9 11 0 0 67 20 54
2018 AS-02 47 26 5 5 16 0 0 74 21 19
2018 AS-03 40 20 20 20 0 0 0 60 20 15
2017 AS 34 25 26 6 10 0 0 59 15 52
2017 AS-02 33 33 17 11 6 0 0 67 17 18
2017 AS-03 19 33 41 7 0 0 0 52 7 15
2014 AS 24 34 18 11 13 0 0 58 24 55
2014 AS-02 38 31 6 13 13 0 0 69 25 16
2014 AS-03 19 31 25 19 6 0 0 50 25 16
2011 AS 38 33 13 7 7 2 0 73 14 45
2011 AS-02 31 54 0 0 15 0 0 85 15 13
2011 AS-03 33 28 22 11 6 0 0 61 17 18

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 30 35 19 9 6 2 0 66 15 54
2018 AS-02 26 42 21 5 5 0 0 68 11 19
2018 AS-03 27 33 20 7 7 7 0 64 14 15
2017 AS 32 27 19 12 10 0 0 59 21 52
2017 AS-02 39 33 22 6 0 0 0 72 6 18
2017 AS-03 13 47 14 13 13 0 0 60 26 15

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 52 33 7 2 6 0 0 85 7 54
2018 AS-02 47 26 16 0 11 0 0 74 11 19
2018 AS-03 53 40 0 7 0 0 0 93 7 15
2017 AS 48 38 8 6 0 0 0 86 6 52
2017 AS-02 61 28 6 6 0 0 0 89 6 18
2017 AS-03 40 53 0 7 0 0 0 93 7 15
2014 AS 38 47 9 4 2 0 0 85 5 55
2014 AS-02 38 50 13 0 0 0 0 88 0 16
2014 AS-03 50 32 6 12 0 0 0 81 12 16
2011 AS 51 33 11 2 0 2 0 86 2 45
2011 AS-02 46 38 15 0 0 0 0 85 0 13
2011 AS-03 50 28 17 6 0 0 0 78 6 18
2008 AS 56 33 11 0 0 0 0 89 0 36
2008 AS-02 29 43 29 0 0 0 0 71 0 14
2008 AS-03 45 55 0 0 0 0 0 100 0 11

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 41 39 9 9 2 0 0 80 11 54
2018 AS-02 47 21 21 5 5 0 0 68 11 19
2018 AS-03 47 33 7 13 0 0 0 80 13 15
2017 AS 36 38 16 6 4 0 0 75 10 52
2017 AS-02 33 50 11 6 0 0 0 83 6 18
2017 AS-03 19 54 20 7 0 0 0 73 7 15

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 50 30 17 2 2 0 0 80 4 54
2018 AS-02 58 21 21 0 0 0 0 79 0 19
2018 AS-03 53 27 13 0 7 0 0 80 7 15
2017 AS 50 38 12 0 0 0 0 88 0 52
2017 AS-02 61 22 17 0 0 0 0 83 0 18
2017 AS-03 52 34 14 0 0 0 0 86 0 15
2014 AS 66 31 2 0 2 0 0 96 2 55
2014 AS-02 69 25 0 0 6 0 0 94 6 16
2014 AS-03 57 43 0 0 0 0 0 100 0 16
2011 AS 67 29 4 0 0 0 0 96 0 45
2011 AS-02 62 31 8 0 0 0 0 92 0 13
2011 AS-03 61 33 6 0 0 0 0 94 0 18

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 37 46 7 6 4 0 0 83 9 54
2018 AS-02 42 42 5 5 5 0 0 84 11 19
2018 AS-03 33 53 7 7 0 0 0 87 7 15
2017 AS 44 37 12 4 4 0 0 81 8 52
2017 AS-02 39 39 17 6 0 0 0 78 6 18
2017 AS-03 53 27 13 7 0 0 0 80 7 15
2014 AS 22 54 9 11 4 0 0 76 15 55
2014 AS-02 13 56 13 19 0 0 0 69 19 16
2014 AS-03 19 56 12 0 13 0 0 75 13 16
2011 AS 56 29 7 7 2 0 0 84 9 45
2011 AS-02 38 31 23 0 8 0 0 69 8 13
2011 AS-03 61 28 0 11 0 0 0 89 11 18

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 41 35 9 11 4 0 0 76 15 54
2018 AS-02 53 21 5 11 11 0 0 74 21 19
2018 AS-03 27 53 7 13 0 0 0 80 13 15
2017 AS 38 37 16 6 4 0 0 75 10 52
2017 AS-02 28 50 11 6 6 0 0 78 11 18
2017 AS-03 46 27 21 7 0 0 0 72 7 15
2014 AS 35 42 13 11 0 0 0 76 11 55
2014 AS-02 19 56 6 19 0 0 0 75 19 16
2014 AS-03 44 43 6 6 0 0 0 88 6 16

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 35 39 15 4 7 0 0 74 11 54
2018 AS-02 37 42 11 0 11 0 0 79 11 19
2018 AS-03 40 27 27 7 0 0 0 67 7 15
2017 AS 40 43 8 6 4 0 0 82 10 52
2017 AS-02 44 56 0 0 0 0 0 100 0 18
2017 AS-03 26 41 20 13 0 0 0 66 13 15
2014 AS 27 40 15 15 4 0 0 67 18 55
2014 AS-02 13 63 6 13 6 0 0 75 19 16
2014 AS-03 31 31 0 32 6 0 0 62 38 16
2011 AS 42 33 13 7 2 0 2 77 9 45
2011 AS-02 38 38 8 8 0 0 8 83 8 13
2011 AS-03 39 33 17 6 6 0 0 72 11 18

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 41 44 6 4 6 0 0 85 9 54
2018 AS-02 53 32 5 5 5 0 0 84 11 19
2018 AS-03 20 67 7 0 7 0 0 87 7 15
2017 AS 34 50 14 2 0 0 0 84 2 52
2017 AS-02 28 61 11 0 0 0 0 89 0 18
2017 AS-03 26 54 20 0 0 0 0 80 0 15
2014 AS 29 51 7 11 2 0 0 80 13 55
2014 AS-02 19 56 6 13 6 0 0 75 19 16
2014 AS-03 32 56 0 12 0 0 0 88 12 16
2011 AS 42 42 13 2 0 0 0 84 2 45
2011 AS-02 46 38 15 0 0 0 0 85 0 13
2011 AS-03 33 39 22 6 0 0 0 72 6 18
2008 AS 47 44 8 0 0 0 0 92 0 36
2008 AS-02 21 57 21 0 0 0 0 79 0 14
2008 AS-03 36 64 0 0 0 0 0 100 0 11

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 39 43 11 4 4 0 0 81 7 54
2018 AS-02 47 32 11 0 11 0 0 79 11 19
2018 AS-03 33 53 13 0 0 0 0 87 0 15
2017 AS 37 36 13 8 6 0 0 73 13 52
2017 AS-02 56 44 0 0 0 0 0 100 0 18
2017 AS-03 20 41 20 13 7 0 0 60 20 15
2014 AS 27 42 18 9 2 0 2 70 11 55
2014 AS-02 19 63 13 0 6 0 0 81 6 16
2014 AS-03 44 25 25 6 0 0 0 69 6 16
2011 AS 16 53 20 7 4 0 0 69 11 45
2011 AS-02 15 54 23 0 8 0 0 69 8 13
2011 AS-03 17 56 17 11 0 0 0 72 11 18
2008 AS 17 42 19 17 6 0 0 58 22 36
2008 AS-02 14 50 29 7 0 0 0 64 7 14
2008 AS-03 9 55 9 18 9 0 0 64 27 11

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 6 22 22 37 9 0 4 48 29 54
2018 AS-02 11 32 16 26 11 0 5 39 44 19
2018 AS-03 0 13 27 53 7 0 0 60 13 15
2017 AS 10 33 23 22 6 2 4 30 46 52
2017 AS-02 6 33 17 22 17 6 0 41 41 18
2017 AS-03 7 35 40 13 0 0 7 13 44 15
2014 AS 13 29 33 15 7 0 4 23 44 55
2014 AS-02 6 38 19 19 13 0 6 33 47 16
2014 AS-03 19 25 43 6 6 0 0 12 44 16
2011 AS 11 27 30 11 11 2 7 25 43 44
2011 AS-02 8 25 42 0 8 0 17 10 40 12
2011 AS-03 17 28 28 11 11 6 0 24 47 18
2008 AS 8 39 33 8 8 0 3 17 49 36
2008 AS-02 0 50 43 7 0 0 0 7 50 14
2008 AS-03 18 36 27 9 9 0 0 18 55 11

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 7 13 26 39 11 0 4 52 21 54
2018 AS-02 5 21 11 47 11 0 5 61 28 19
2018 AS-03 13 7 40 33 7 0 0 40 20 15
2017 AS 6 8 34 19 23 4 6 47 15 52
2017 AS-02 6 0 33 22 33 6 0 59 6 18
2017 AS-03 13 7 46 7 13 7 8 23 23 15
2014 AS 5 13 24 33 15 2 9 53 20 55
2014 AS-02 0 19 38 13 25 0 6 40 20 16
2014 AS-03 19 0 32 31 12 0 6 46 20 16
2011 AS 2 23 25 27 11 2 9 44 28 44
2011 AS-02 0 25 25 25 17 0 8 45 27 12
2011 AS-03 6 33 22 22 6 0 11 31 44 18
2008 AS 11 17 39 22 6 0 6 29 29 36
2008 AS-02 7 14 50 21 0 0 7 23 23 14
2008 AS-03 0 27 27 27 9 0 9 40 30 11

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 9 19 31 24 13 0 4 38 29 54
2018 AS-02 11 37 21 32 0 0 0 32 47 19
2018 AS-03 7 7 40 20 27 0 0 47 13 15
2017 AS 12 15 32 20 15 2 4 37 29 52
2017 AS-02 11 17 50 11 6 6 0 18 29 18
2017 AS-03 26 13 20 21 19 0 0 41 40 15
2014 AS 15 26 37 13 6 0 4 19 42 54
2014 AS-02 13 25 31 13 13 0 6 27 40 16
2014 AS-03 25 38 25 12 0 0 0 12 63 16
2011 AS 16 16 45 11 9 0 2 21 33 44
2011 AS-02 0 25 58 0 8 0 8 9 27 12
2011 AS-03 22 11 39 22 6 0 0 28 33 18
2008 AS 8 22 36 28 6 0 0 33 31 36
2008 AS-02 7 14 43 36 0 0 0 36 21 14
2008 AS-03 0 18 45 27 9 0 0 36 18 11

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 4 8 15 55 13 0 6 72 12 53
2018 AS-02 11 17 6 50 11 0 6 65 29 18
2018 AS-03 0 7 20 60 13 0 0 73 7 15
2017 AS 0 15 21 35 23 2 4 61 16 52
2017 AS-02 0 17 11 22 39 6 6 69 19 18
2017 AS-03 0 13 33 28 26 0 0 54 13 15
2014 AS 2 15 31 38 13 0 2 52 17 55
2014 AS-02 0 25 31 25 13 0 6 40 27 16
2014 AS-03 0 12 31 31 25 0 0 57 12 16
2011 AS 0 19 28 40 12 0 2 52 19 43
2011 AS-02 0 27 18 45 9 0 0 55 27 11
2011 AS-03 0 11 39 33 17 0 0 50 11 18
2008 AS 3 17 31 44 6 0 0 50 19 36
2008 AS-02 0 14 43 43 0 0 0 43 14 14
2008 AS-03 9 18 36 18 18 0 0 36 27 11

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 9 13 28 36 9 0 4 47 24 53
2018 AS-02 11 6 22 44 11 0 6 59 18 18
2018 AS-03 7 20 33 40 0 0 0 40 27 15
2017 AS 10 22 21 26 12 2 8 42 35 51
2017 AS-02 6 18 18 29 18 6 6 53 27 17
2017 AS-03 20 20 20 21 13 0 7 36 43 15
2014 AS 17 19 39 11 9 2 4 22 37 54
2014 AS-02 19 19 44 6 13 0 0 19 38 16
2014 AS-03 27 20 20 20 13 0 0 33 47 15
2011 AS 20 23 23 14 11 2 7 28 48 44
2011 AS-02 17 17 33 17 8 0 8 27 36 12
2011 AS-03 28 17 11 22 17 6 0 41 47 18
2008 AS 22 19 47 8 3 0 0 11 42 36
2008 AS-02 29 14 50 7 0 0 0 7 43 14
2008 AS-03 18 18 55 0 9 0 0 9 36 11

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 6 17 25 38 11 0 4 51 24 53
2018 AS-02 11 11 17 44 11 0 6 59 24 18
2018 AS-03 0 40 27 27 7 0 0 33 40 15
2017 AS 10 14 35 23 13 2 4 38 25 52
2017 AS-02 6 11 33 17 28 6 0 47 18 18
2017 AS-03 26 14 40 13 0 0 7 13 44 15
2014 AS 7 9 22 33 17 4 7 56 19 54
2014 AS-02 0 19 44 19 6 6 6 29 21 16
2014 AS-03 20 0 7 40 26 7 0 72 21 15
2011 AS 7 14 19 26 26 0 9 56 23 43
2011 AS-02 0 0 42 25 25 0 8 55 0 12
2011 AS-03 11 28 6 22 28 0 6 53 41 18
2008 AS 3 36 42 19 0 0 0 19 39 36
2008 AS-02 0 50 36 14 0 0 0 14 50 14
2008 AS-03 0 27 55 18 0 0 0 18 27 11

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 7 17 35 28 9 0 4 38 25 54
2018 AS-02 16 21 32 26 5 0 0 32 37 19
2018 AS-03 0 13 27 53 7 0 0 60 13 15
2017 AS 8 17 35 19 15 2 4 37 27 52
2017 AS-02 11 17 33 17 17 6 0 35 29 18
2017 AS-03 7 33 35 20 6 0 0 26 40 15
2014 AS 9 35 28 17 11 0 0 28 45 54
2014 AS-02 19 44 19 6 13 0 0 19 63 16
2014 AS-03 6 38 43 6 6 0 0 12 44 16
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 19 36 21 11 9 2 2 57 22 53
2018 AS-02 17 39 17 17 11 0 0 56 28 18
2018 AS-03 27 20 33 7 0 7 7 54 8 15
2017 AS 21 23 25 19 4 2 6 48 25 52
2017 AS-02 28 28 22 11 0 6 6 63 13 18
2017 AS-03 6 35 26 20 13 0 0 41 33 15
2014 AS 34 20 13 22 9 2 0 55 32 55
2014 AS-02 31 31 6 25 6 0 0 63 31 16
2014 AS-03 37 6 6 31 19 0 0 43 50 16

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 34 13 4 8 0 0 75 11 53
2018 AS-02 33 17 33 6 11 0 0 50 17 18
2018 AS-03 53 40 0 7 0 0 0 93 7 15
2017 AS 42 25 18 10 6 0 0 67 15 52
2017 AS-02 50 28 11 11 0 0 0 78 11 18
2017 AS-03 39 28 7 20 7 0 0 66 26 15
2014 AS 36 24 11 16 11 2 0 61 28 55
2014 AS-02 31 31 0 25 6 6 0 67 33 16
2014 AS-03 37 19 6 19 19 0 0 56 38 16

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 11 38 19 11 13 6 2 53 27 53
2018 AS-02 17 28 33 11 11 0 0 44 22 18
2018 AS-03 7 40 13 7 13 13 7 58 25 15
2017 AS 17 15 17 17 14 18 2 41 38 52
2017 AS-02 28 11 17 17 6 22 0 50 29 18
2017 AS-03 6 26 14 13 26 14 0 38 46 15
2014 AS 15 24 15 24 15 9 0 42 42 55
2014 AS-02 19 19 25 25 13 0 0 38 38 16
2014 AS-03 6 12 12 37 19 12 0 21 65 16

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 49 26 13 6 6 0 0 75 11 53
2018 AS-02 39 28 17 6 11 0 0 67 17 18
2018 AS-03 60 20 20 0 0 0 0 80 0 15
2017 AS 37 34 11 10 6 2 0 72 16 51
2017 AS-02 41 41 12 6 0 0 0 82 6 17
2017 AS-03 27 40 7 13 13 0 0 67 26 15
2014 AS 42 27 16 9 6 0 0 69 15 55
2014 AS-02 38 19 25 13 6 0 0 56 19 16
2014 AS-03 37 37 6 12 7 0 0 75 19 16

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 34 45 9 6 6 0 0 79 11 53
2018 AS-02 33 39 17 6 6 0 0 72 11 18
2018 AS-03 33 53 7 7 0 0 0 87 7 15
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 50 26 7 15 2 0 0 76 17 54
2018 AS-02 63 21 11 0 5 0 0 84 5 19
2018 AS-03 53 33 0 13 0 0 0 87 13 15
2017 AS 46 33 14 4 4 0 0 78 8 52
2017 AS-02 56 33 11 0 0 0 0 89 0 18
2017 AS-03 39 40 14 7 0 0 0 79 7 15
2014 AS 44 34 9 11 2 0 0 78 13 55
2014 AS-02 56 31 0 13 0 0 0 88 13 16
2014 AS-03 37 37 6 13 6 0 0 75 19 16
2011 AS 44 38 0 13 4 0 0 82 18 45
2011 AS-02 38 38 0 15 8 0 0 77 23 13
2011 AS-03 56 22 0 17 6 0 0 78 22 18
2008 AS 50 33 6 6 6 0 0 83 11 36
2008 AS-02 36 36 14 7 7 0 0 71 14 14
2008 AS-03 64 18 0 9 9 0 0 82 18 11

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 48 26 11 9 2 4 0 77 12 54
2018 AS-02 53 26 11 5 0 5 0 83 6 19
2018 AS-03 47 27 0 27 0 0 0 73 27 15
2017 AS 50 29 12 6 4 0 0 79 10 52
2017 AS-02 72 11 17 0 0 0 0 83 0 18
2017 AS-03 52 28 7 13 0 0 0 80 13 15
2014 AS 54 18 9 7 7 0 4 75 15 55
2014 AS-02 75 13 0 13 0 0 0 88 13 16
2014 AS-03 62 6 19 13 0 0 0 68 13 16
2011 AS 40 27 11 11 4 7 0 71 17 45
2011 AS-02 46 23 15 8 8 0 0 69 15 13
2011 AS-03 28 33 17 11 6 6 0 65 18 18
2008 AS 56 19 19 0 6 0 0 75 6 36
2008 AS-02 43 14 36 0 7 0 0 57 7 14
2008 AS-03 64 18 9 0 9 0 0 82 9 11

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 46 28 7 19 0 0 0 74 19 54
2018 AS-02 47 37 0 16 0 0 0 84 16 19
2018 AS-03 60 20 0 20 0 0 0 80 20 15
2017 AS 51 33 8 4 2 2 0 86 6 52
2017 AS-02 56 33 11 0 0 0 0 89 0 18
2017 AS-03 59 20 13 0 0 8 0 86 0 15
2014 AS 53 25 4 15 4 0 0 78 18 55
2014 AS-02 63 25 0 13 0 0 0 88 13 16
2014 AS-03 56 19 6 6 13 0 0 75 19 16
2011 AS 45 34 0 11 7 0 2 81 19 44
2011 AS-02 33 50 0 0 17 0 0 83 17 12
2011 AS-03 50 28 0 17 6 0 0 78 22 18
2008 AS 44 31 11 8 6 0 0 75 14 36
2008 AS-02 36 21 21 14 7 0 0 57 21 14
2008 AS-03 45 36 0 9 9 0 0 82 18 11

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 66 19 8 6 2 0 0 85 8 53
2018 AS-02 68 21 5 0 5 0 0 89 5 19
2018 AS-03 71 14 0 14 0 0 0 86 14 14
2017 AS 60 27 6 2 6 0 0 86 8 52
2017 AS-02 67 22 11 0 0 0 0 89 0 18
2017 AS-03 59 35 0 7 0 0 0 93 7 15

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 56 24 11 6 4 0 0 80 9 54
2018 AS-02 63 21 11 0 5 0 0 84 5 19
2018 AS-03 60 20 13 7 0 0 0 80 7 15
2017 AS 62 25 8 0 6 0 0 86 6 52
2017 AS-02 72 17 11 0 0 0 0 89 0 18
2017 AS-03 52 41 7 0 0 0 0 93 0 15
2014 AS 51 25 16 6 2 0 0 76 7 55
2014 AS-02 63 25 13 0 0 0 0 88 0 16
2014 AS-03 68 6 6 13 6 0 0 75 19 16
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 8 23 31 23 0 0 15 36 27 13
2017 AS 21 28 17 6 6 0 23 64 15 18
2014 AS 20 47 0 7 13 7 7 77 23 15

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 43 30 15 7 4 2 0 74 11 54
2018 AS-02 42 16 26 5 11 0 0 58 16 19
2018 AS-03 27 53 13 7 0 0 0 80 7 15
2017 AS 33 46 10 8 2 2 0 80 10 52
2017 AS-02 39 56 6 0 0 0 0 94 0 18
2017 AS-03 32 20 13 26 0 8 0 57 29 15
2014 AS 40 33 7 9 4 7 0 78 14 55
2014 AS-02 38 38 6 13 0 6 0 80 13 16
2014 AS-03 37 43 6 0 13 0 0 81 13 16
2011 AS 29 33 13 11 4 7 2 68 17 45
2011 AS-02 31 23 15 15 8 0 8 58 25 13
2011 AS-03 22 39 17 11 6 6 0 65 18 18

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 36 30 19 9 6 0 0 66 15 53
2018 AS-02 37 11 32 11 11 0 0 47 21 19
2018 AS-03 27 40 13 20 0 0 0 67 20 15
2017 AS 33 42 15 6 4 0 0 75 10 52
2017 AS-02 39 56 6 0 0 0 0 94 0 18
2017 AS-03 27 34 13 20 7 0 0 60 26 15
2014 AS 36 36 7 17 2 2 0 74 19 55
2014 AS-02 31 44 6 19 0 0 0 75 19 16
2014 AS-03 25 43 6 19 6 0 0 68 25 16
2011 AS 33 40 9 7 7 4 0 77 14 45
2011 AS-02 38 31 8 8 8 8 0 75 17 13
2011 AS-03 17 56 11 6 6 6 0 76 12 18
2008 AS 47 22 11 14 6 0 0 69 19 36
2008 AS-02 29 36 14 21 0 0 0 64 21 14
2008 AS-03 45 18 18 18 0 0 0 64 18 11

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 30 28 20 11 9 2 0 58 21 54
2018 AS-02 26 16 21 16 21 0 0 42 37 19
2018 AS-03 20 33 27 20 0 0 0 53 20 15
2017 AS 27 32 21 10 8 2 0 60 18 52
2017 AS-02 28 44 17 0 6 6 0 76 6 18
2017 AS-03 13 13 40 28 7 0 0 26 34 15
2014 AS 22 34 16 17 4 7 0 61 22 55
2014 AS-02 13 44 13 19 0 13 0 64 21 16
2014 AS-03 19 37 19 19 6 0 0 56 25 16
2011 AS 20 38 24 9 4 4 0 60 14 45
2011 AS-02 23 15 31 15 8 8 0 42 25 13
2011 AS-03 17 44 22 11 0 6 0 65 12 18
2008 AS 22 42 11 19 3 3 0 66 23 36
2008 AS-02 14 43 14 21 0 7 0 62 23 14
2008 AS-03 18 36 9 36 0 0 0 55 36 11

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 24 30 19 17 9 2 0 55 26 54
2018 AS-02 21 21 26 11 21 0 0 42 32 19
2018 AS-03 20 33 13 33 0 0 0 53 33 15
2017 AS 21 52 15 2 8 2 0 74 10 52
2017 AS-02 22 56 17 0 6 0 0 78 6 18
2017 AS-03 14 60 13 0 13 0 0 74 13 15
2014 AS 15 36 24 22 4 0 0 51 25 55
2014 AS-02 13 31 25 25 6 0 0 44 31 16
2014 AS-03 19 32 19 25 6 0 0 50 31 16
2011 AS 22 38 11 16 9 4 0 63 26 45
2011 AS-02 15 38 15 8 23 0 0 54 31 13
2011 AS-03 28 39 11 11 6 6 0 71 18 18
2008 AS 17 44 11 19 8 0 0 61 28 36
2008 AS-02 14 36 14 36 0 0 0 50 36 14
2008 AS-03 9 55 18 9 9 0 0 64 18 11
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 31 43 15 6 6 0 0 74 11 54
2018 AS-02 42 26 16 5 11 0 0 68 16 19
2018 AS-03 20 60 13 7 0 0 0 80 7 15
2017 AS 29 37 20 8 6 0 0 67 14 51
2017 AS-02 28 44 17 6 6 0 0 72 11 18
2017 AS-03 14 37 21 21 7 0 0 50 28 14
2014 AS 29 44 15 5 4 4 0 75 10 55
2014 AS-02 25 50 13 13 0 0 0 75 13 16
2014 AS-03 31 37 12 6 13 0 0 68 19 16
2011 AS 44 27 22 4 2 0 0 71 7 45
2011 AS-02 38 31 23 8 0 0 0 69 8 13
2011 AS-03 33 33 33 0 0 0 0 67 0 18

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 35 35 15 6 6 2 2 73 12 54
2018 AS-02 32 42 16 0 11 0 0 74 11 19
2018 AS-03 27 33 20 7 0 7 7 69 8 15
2017 AS 44 34 14 2 4 2 0 80 6 52
2017 AS-02 44 44 6 0 6 0 0 89 6 18
2017 AS-03 32 33 27 0 0 8 0 71 0 15
2014 AS 49 33 7 9 2 0 0 82 11 55
2014 AS-02 38 44 6 13 0 0 0 81 13 16
2014 AS-03 62 19 6 12 0 0 0 81 12 16
2011 AS 42 40 7 4 2 2 2 86 7 45
2011 AS-02 23 46 15 8 0 0 8 75 8 13
2011 AS-03 44 44 0 6 6 0 0 89 11 18
2008 AS 37 34 6 23 0 0 0 71 23 35
2008 AS-02 36 21 0 43 0 0 0 57 43 14
2008 AS-03 36 45 9 9 0 0 0 82 9 11

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 41 37 17 2 4 0 0 78 6 54
2018 AS-02 47 26 21 0 5 0 0 74 5 19
2018 AS-03 33 53 7 0 7 0 0 87 7 15

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 26 30 22 7 11 4 0 58 19 54
2018 AS-02 32 16 26 0 21 5 0 50 22 19
2018 AS-03 33 40 20 7 0 0 0 73 7 15
2017 AS 29 25 10 23 4 10 0 59 30 52
2017 AS-02 28 22 17 28 0 6 0 53 29 18
2017 AS-03 20 27 7 33 7 7 0 51 42 15
2014 AS 18 33 13 13 17 5 2 55 32 55
2014 AS-02 19 25 6 25 19 6 0 47 47 16
2014 AS-03 19 37 6 6 32 0 0 56 38 16
2011 AS 16 16 22 24 11 11 0 35 40 45
2011 AS-02 15 15 15 31 15 8 0 33 50 13
2011 AS-03 6 28 33 22 6 6 0 35 29 18

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 26 26 24 17 7 0 0 52 24 54
2018 AS-02 21 21 32 16 11 0 0 42 26 19
2018 AS-03 33 7 40 13 7 0 0 40 20 15
2017 AS 21 36 21 12 10 0 0 57 21 52
2017 AS-02 22 33 28 6 11 0 0 56 17 18
2017 AS-03 19 21 20 26 13 0 0 40 40 15
2014 AS 27 20 16 17 15 5 0 50 33 55
2014 AS-02 31 13 6 19 31 0 0 44 50 16
2014 AS-03 19 19 19 25 12 6 0 40 40 16
2011 AS 33 27 9 16 9 4 2 64 26 45
2011 AS-02 31 15 8 23 15 8 0 50 42 13
2011 AS-03 28 39 11 11 0 6 6 75 13 18
2008 AS 19 50 14 8 8 0 0 69 17 36
2008 AS-02 14 57 14 7 7 0 0 71 14 14
2008 AS-03 18 55 18 9 0 0 0 73 9 11

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 19 15 17 24 26 0 0 33 50 54
2018 AS-02 11 16 26 21 26 0 0 26 47 19
2018 AS-03 27 7 20 20 27 0 0 33 47 15
2017 AS 15 17 14 23 23 6 2 35 50 52
2017 AS-02 11 17 11 39 11 6 6 31 56 18
2017 AS-03 19 20 14 20 20 8 0 42 43 15
2014 AS 11 7 11 22 40 2 7 20 68 55
2014 AS-02 6 13 6 25 44 0 6 20 73 16
2014 AS-03 12 0 0 12 69 0 6 13 87 16
2011 AS 13 16 16 18 33 2 2 30 53 45
2011 AS-02 23 8 8 15 38 8 0 33 58 13
2011 AS-03 11 11 17 22 33 0 6 24 59 18
2008 AS 17 19 19 22 19 0 3 37 43 36
2008 AS-02 21 29 7 29 14 0 0 50 43 14
2008 AS-03 9 9 45 18 18 0 0 18 36 11

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 28 39 20 9 4 0 0 67 13 54
2018 AS-02 26 26 26 11 11 0 0 53 21 19
2018 AS-03 20 60 13 7 0 0 0 80 7 15
2017 AS 29 40 23 4 4 0 0 69 8 52
2017 AS-02 22 50 22 6 0 0 0 72 6 18
2017 AS-03 40 40 13 7 0 0 0 80 7 15

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 37 33 19 4 4 4 0 73 8 54
2018 AS-02 37 26 16 11 5 5 0 67 17 19
2018 AS-03 33 47 20 0 0 0 0 80 0 15
2017 AS 39 34 17 4 2 4 0 76 6 52
2017 AS-02 33 39 22 6 0 0 0 72 6 18
2017 AS-03 40 26 20 7 0 7 0 71 8 15
2014 AS 36 34 18 4 0 7 0 77 4 55
2014 AS-02 19 50 19 6 0 6 0 73 7 16
2014 AS-03 38 31 31 0 0 0 0 69 0 16

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 39 43 13 4 2 0 0 81 6 54
2018 AS-02 37 26 26 5 5 0 0 63 11 19
2018 AS-03 47 53 0 0 0 0 0 100 0 15
2017 AS 41 42 10 4 2 2 0 84 6 52
2017 AS-02 44 39 11 6 0 0 0 83 6 18
2017 AS-03 33 59 7 0 0 0 0 93 0 15
2014 AS 34 40 16 4 2 4 0 77 6 55
2014 AS-02 25 50 25 0 0 0 0 75 0 16
2014 AS-03 31 43 12 6 7 0 0 75 13 16
2011 AS 47 36 11 4 2 0 0 82 7 45
2011 AS-02 54 23 8 8 8 0 0 77 15 13
2011 AS-03 44 39 11 6 0 0 0 83 6 18

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 44 43 6 4 4 0 0 87 7 54
2018 AS-02 32 47 5 11 5 0 0 79 16 19
2018 AS-03 60 40 0 0 0 0 0 100 0 15
2017 AS 49 47 2 0 2 0 0 96 2 51
2017 AS-02 53 47 0 0 0 0 0 100 0 17
2017 AS-03 53 47 0 0 0 0 0 100 0 15
2014 AS 49 36 11 2 2 0 0 85 4 55
2014 AS-02 31 56 13 0 0 0 0 88 0 16
2014 AS-03 50 37 0 6 7 0 0 87 13 16
2011 AS 56 36 4 2 2 0 0 91 4 45
2011 AS-02 46 46 0 8 0 0 0 92 8 13
2011 AS-03 50 44 0 0 6 0 0 94 6 18
2008 AS 53 31 8 8 0 0 0 83 8 36
2008 AS-02 50 36 7 7 0 0 0 86 7 14
2008 AS-03 36 45 9 9 0 0 0 82 9 11

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 43 11 8 6 0 0 75 13 53
2018 AS-02 26 47 16 5 5 0 0 74 11 19
2018 AS-03 40 33 13 13 0 0 0 73 13 15
2017 AS 35 33 15 8 8 2 0 69 16 52
2017 AS-02 28 50 22 0 0 0 0 78 0 18
2017 AS-03 40 20 7 20 13 0 0 60 33 15
2014 AS 33 33 11 18 5 0 0 66 24 55
2014 AS-02 13 50 0 31 6 0 0 63 38 16
2014 AS-03 31 44 6 19 0 0 0 75 19 16
2011 AS 40 27 11 18 4 0 0 67 22 45
2011 AS-02 31 46 0 23 0 0 0 77 23 13
2011 AS-03 33 28 11 17 11 0 0 61 28 18

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 36 38 13 8 6 0 0 74 13 53
2018 AS-02 32 37 16 11 5 0 0 68 16 19
2018 AS-03 43 36 7 7 7 0 0 79 14 14
2017 AS 33 33 19 8 6 2 0 67 14 52
2017 AS-02 33 44 22 0 0 0 0 78 0 18
2017 AS-03 33 27 7 20 13 0 0 60 33 15
2014 AS 33 29 22 9 7 0 0 62 16 55
2014 AS-02 19 38 19 19 6 0 0 56 25 16
2014 AS-03 25 50 6 6 12 0 0 75 19 16
2011 AS 44 29 11 11 4 0 0 73 16 45
2011 AS-02 31 46 0 23 0 0 0 77 23 13
2011 AS-03 39 22 22 6 11 0 0 61 17 18
2008 AS 31 46 11 9 3 0 0 77 11 35
2008 AS-02 15 54 15 8 8 0 0 69 15 13
2008 AS-03 36 36 18 9 0 0 0 73 9 11

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 24 26 17 19 9 6 0 53 29 54
2018 AS-02 26 21 21 11 11 11 0 53 24 19
2018 AS-03 27 27 13 13 13 7 0 57 29 15
2017 AS 23 31 23 10 10 4 0 56 20 52
2017 AS-02 28 44 17 6 0 6 0 76 6 18
2017 AS-03 26 28 13 7 20 7 0 58 28 15
2014 AS 27 22 15 18 16 2 0 50 35 55
2014 AS-02 13 31 0 25 25 6 0 47 53 16
2014 AS-03 32 25 19 6 19 0 0 57 25 16
2011 AS 31 20 13 18 16 2 0 52 34 45
2011 AS-02 23 38 0 23 15 0 0 62 38 13
2011 AS-03 22 17 11 17 28 6 0 41 47 18
2008 AS 36 33 17 8 3 3 0 71 11 36
2008 AS-02 29 21 21 21 7 0 0 50 29 14
2008 AS-03 18 45 27 0 0 9 0 70 0 11
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 AS 28 20 52 54
2018 AS-02 16 26 58 19
2018 AS-03 33 7 60 15
2017 AS 25 20 54 52
2017 AS-02 28 33 39 18
2017 AS-03 33 13 54 15
2014 AS 40 18 42 55
2014 AS-02 44 19 38 16
2014 AS-03 50 19 32 16
2011 AS 33 36 31 45
2011 AS-02 31 38 31 13
2011 AS-03 44 28 28 18

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 AS 0 13 80 0 0 7 15
2017 AS 0 23 54 8 8 8 13
2014 AS 18 5 77 0 9999 0 22
2011 AS 7 7 67 13 9999 7 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AS 13 87 54
2018 AS-03 0 100 15

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 10 23 21 10 13 12 12 43 30 52
2018 AS-02 12 12 29 18 12 12 6 29 36 17
2018 AS-03 7 40 7 0 20 13 13 64 27 15
2017 AS 21 19 15 12 8 19 6 54 26 52
2017 AS-02 28 11 17 0 6 28 11 64 9 18
2017 AS-03 8 20 13 33 13 13 0 32 53 15
2014 AS 18 17 22 11 9 20 4 45 26 55
2014 AS-02 6 25 25 13 13 19 0 38 31 16
2014 AS-03 12 13 25 19 12 19 0 31 38 16

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 30 30 17 11 6 4 2 64 18 53
2018 AS-02 28 22 28 11 6 0 6 53 18 18
2018 AS-03 27 47 7 13 0 7 0 79 14 15
2017 AS 31 42 18 6 2 2 0 74 8 52
2017 AS-02 33 44 11 6 0 6 0 82 6 18
2017 AS-03 8 59 20 13 0 0 0 66 13 15
2014 AS 24 31 24 7 7 7 0 59 16 55
2014 AS-02 13 31 25 13 13 6 0 47 27 16
2014 AS-03 19 44 12 6 12 6 0 67 20 16
2011 AS 42 20 18 4 2 13 0 72 8 45
2011 AS-02 38 15 23 8 8 8 0 58 17 13
2011 AS-03 44 22 17 6 0 11 0 75 6 18
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 19 22 22 4 2 17 15 59 8 54
2018 AS-02 26 16 21 11 5 11 11 53 20 19
2018 AS-03 7 33 13 0 0 27 20 75 0 15
2017 AS 20 19 23 8 0 21 10 56 11 52
2017 AS-02 22 17 22 6 0 22 11 58 8 18
2017 AS-03 14 26 26 7 0 20 7 54 10 15
2014 AS 16 11 24 4 4 33 9 47 13 55
2014 AS-02 13 19 38 6 0 19 6 42 8 16
2014 AS-03 6 12 25 6 7 25 19 33 23 16

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 35 30 19 2 0 9 6 76 2 54
2018 AS-02 37 21 21 5 0 5 11 69 6 19
2018 AS-03 27 40 7 0 0 20 7 91 0 15
2017 AS 32 35 27 2 0 2 2 70 2 51
2017 AS-02 33 39 22 0 0 6 0 76 0 18
2017 AS-03 14 39 40 0 0 0 7 57 0 15
2014 AS 20 24 29 4 4 15 5 54 9 55
2014 AS-02 6 38 31 6 6 13 0 50 14 16
2014 AS-03 19 19 31 0 7 6 19 50 9 16
2011 AS 40 33 11 0 2 13 0 85 3 45
2011 AS-02 38 31 15 0 8 8 0 75 8 13
2011 AS-03 39 39 11 0 0 11 0 88 0 18
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 13 20 26 24 13 0 4 35 38 54
2018 AS-02 26 21 21 16 16 0 0 47 32 19
2018 AS-03 0 20 47 27 7 0 0 20 33 15
2017 AS 21 24 15 20 12 2 6 49 34 52
2017 AS-02 17 28 17 17 6 6 11 53 27 18
2017 AS-03 13 20 7 34 27 0 0 32 61 15

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 19 30 31 13 4 0 4 50 17 54
2018 AS-02 21 32 32 5 11 0 0 53 16 19
2018 AS-03 20 47 13 20 0 0 0 67 20 15
2017 AS 15 29 29 18 8 0 2 45 26 52
2017 AS-02 28 33 39 0 0 0 0 61 0 18
2017 AS-03 6 20 26 41 7 0 0 26 47 15

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 33 37 17 6 2 2 4 75 8 54
2018 AS-02 42 26 21 5 5 0 0 68 11 19
2018 AS-03 20 53 20 7 0 0 0 73 7 15
2017 AS 26 35 21 13 0 0 4 64 14 52
2017 AS-02 50 28 17 6 0 0 0 78 6 18
2017 AS-03 13 41 33 7 0 0 7 57 7 15

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 13 28 33 13 9 0 4 42 23 54
2018 AS-02 21 26 37 5 11 0 0 47 16 19
2018 AS-03 7 20 40 20 13 0 0 27 33 15
2017 AS 17 27 14 27 13 0 2 45 41 52
2017 AS-02 28 44 6 22 0 0 0 72 22 18
2017 AS-03 13 21 13 33 20 0 0 34 53 15

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 56 17 11 6 2 0 9 80 8 54
2018 AS-02 74 5 5 5 5 0 5 83 11 19
2018 AS-03 27 33 27 0 0 0 13 69 0 15
2017 AS 46 25 4 10 0 0 16 84 11 52
2017 AS-02 67 11 0 0 0 0 22 100 0 18
2017 AS-03 26 47 7 7 0 0 14 85 8 15

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 41 28 11 15 4 0 2 70 19 54
2018 AS-02 42 21 21 5 11 0 0 63 16 19
2018 AS-03 40 40 7 13 0 0 0 80 13 15
2017 AS 36 16 24 16 4 2 2 54 21 50
2017 AS-02 47 18 12 18 0 6 0 69 19 17
2017 AS-03 29 29 28 14 0 0 0 58 14 14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 31 31 26 7 2 0 2 64 9 54
2018 AS-02 32 32 21 5 5 0 5 67 11 19
2018 AS-03 27 27 40 7 0 0 0 53 7 15
2017 AS 34 22 32 4 6 0 2 57 10 50
2017 AS-02 35 29 29 6 0 0 0 65 6 17
2017 AS-03 29 29 35 7 0 0 0 58 7 14

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 35 46 7 7 4 0 0 81 11 54
2018 AS-02 37 37 5 16 5 0 0 74 21 19
2018 AS-03 33 47 7 7 7 0 0 80 13 15
2017 AS 19 34 26 12 6 0 2 54 19 50
2017 AS-02 35 24 29 12 0 0 0 59 12 17
2017 AS-03 6 42 37 15 0 0 0 49 15 14

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 36 30 19 9 4 0 2 67 13 53
2018 AS-02 32 32 11 16 5 0 5 67 22 19
2018 AS-03 43 29 14 14 0 0 0 71 14 14
2017 AS 31 36 18 6 6 0 2 69 12 50
2017 AS-02 41 41 0 12 6 0 0 82 18 17
2017 AS-03 21 51 22 0 7 0 0 71 7 14

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 31 15 8 2 0 2 75 10 52
2018 AS-02 28 33 22 6 6 0 6 65 12 18
2018 AS-03 29 36 21 14 0 0 0 64 14 14
2017 AS 29 28 20 17 4 0 2 59 21 50
2017 AS-02 35 41 12 6 6 0 0 76 12 17
2017 AS-03 13 21 35 30 0 0 0 35 30 14

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 72 17 4 2 2 2 2 92 4 54
2018 AS-02 58 21 5 0 5 5 5 88 6 19
2018 AS-03 73 27 0 0 0 0 0 100 0 15
2017 AS 72 18 2 2 2 0 4 94 4 51
2017 AS-02 76 24 0 0 0 0 0 100 0 17
2017 AS-03 59 28 0 0 7 0 7 93 7 15

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 72 17 2 0 2 2 6 96 2 54
2018 AS-02 58 16 5 0 5 5 11 88 6 19
2018 AS-03 80 20 0 0 0 0 0 100 0 15

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 69 13 2 7 4 2 4 86 12 54
2018 AS-02 58 11 0 11 11 5 5 76 24 19
2018 AS-03 67 27 0 7 0 0 0 93 7 15
2017 AS 75 12 6 4 0 0 4 90 4 52
2017 AS-02 78 17 6 0 0 0 0 94 0 18
2017 AS-03 67 13 0 13 0 0 7 86 14 15

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 44 37 9 4 6 0 0 81 9 54
2018 AS-02 26 53 5 0 16 0 0 79 16 19
2018 AS-03 53 20 27 0 0 0 0 73 0 15
2017 AS 41 29 19 6 4 0 2 71 10 52
2017 AS-02 61 28 0 6 6 0 0 89 11 18
2017 AS-03 34 33 20 7 7 0 0 67 13 15

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 63 24 6 6 2 0 0 87 7 54
2018 AS-02 53 32 5 5 5 0 0 84 11 19
2018 AS-03 67 27 7 0 0 0 0 93 0 15
2017 AS 71 12 6 6 4 0 2 84 10 52
2017 AS-02 83 17 0 0 0 0 0 100 0 18
2017 AS-03 67 13 13 0 7 0 0 80 7 15

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 59 15 2 6 0 0 19 91 7 54
2018 AS-02 53 21 0 0 0 0 26 100 0 19
2018 AS-03 73 20 0 7 0 0 0 93 7 15
2017 AS 54 10 3 2 6 0 25 85 10 52
2017 AS-02 78 6 0 0 0 0 17 100 0 18
2017 AS-03 40 13 0 7 13 0 27 73 27 15

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 75 13 4 0 0 2 6 96 0 53
2018 AS-02 56 22 6 0 0 6 11 93 0 18
2018 AS-03 93 7 0 0 0 0 0 100 0 15
2017 AS 74 12 2 2 0 0 10 96 2 51
2017 AS-02 89 6 0 0 0 0 6 100 0 18
2017 AS-03 66 20 0 0 0 0 13 100 0 15

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 61 19 9 2 2 0 7 86 4 54
2018 AS-02 47 26 5 5 5 0 11 82 12 19
2018 AS-03 67 27 7 0 0 0 0 93 0 15
2017 AS 81 12 2 0 2 0 4 96 2 52
2017 AS-02 89 6 0 0 6 0 0 94 6 18
2017 AS-03 80 14 0 0 0 0 7 100 0 15

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 56 20 19 4 0 2 0 77 4 54
2018 AS-02 53 16 26 0 0 5 0 72 0 19
2018 AS-03 67 20 13 0 0 0 0 87 0 15
2017 AS 48 28 12 6 2 0 4 80 8 52
2017 AS-02 67 11 11 6 6 0 0 78 11 18
2017 AS-03 47 40 7 0 0 0 7 93 0 15

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 15 35 39 9 2 0 0 50 11 54
2018 AS-02 32 21 42 0 5 0 0 53 5 19
2018 AS-03 7 40 33 20 0 0 0 47 20 15
2017 AS 9 32 47 8 0 2 2 43 8 52
2017 AS-02 17 33 44 0 0 0 6 53 0 18
2017 AS-03 6 27 54 7 0 7 0 35 7 15

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 6 29 33 29 2 0 0 31 35 51
2018 AS-02 11 28 22 39 0 0 0 39 39 18
2018 AS-03 0 38 31 31 0 0 0 31 38 13
2017 AS 8 16 49 14 10 2 2 24 25 51
2017 AS-02 6 17 50 11 11 0 6 24 24 18
2017 AS-03 7 14 64 0 6 8 0 7 23 14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 43 28 24 6 0 0 0 70 6 54
2018 AS-02 42 32 26 0 0 0 0 74 0 19
2018 AS-03 40 27 27 7 0 0 0 67 7 15
2017 AS 13 49 15 15 4 4 0 65 20 52
2017 AS-02 22 39 17 17 0 6 0 65 18 18
2017 AS-03 7 48 20 13 7 6 0 58 21 15

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 24 37 22 11 4 2 0 62 15 54
2018 AS-02 21 42 26 5 5 0 0 63 11 19
2018 AS-03 13 47 20 20 0 0 0 60 20 15
2017 AS 12 38 19 25 4 0 2 51 30 52
2017 AS-02 17 33 28 17 0 0 6 53 18 18
2017 AS-03 0 47 13 33 7 0 0 47 40 15
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 26 20 28 11 13 2 0 26 74 54
2018 AS-02 32 16 21 16 16 0 0 32 68 19
2018 AS-03 13 33 47 0 7 0 0 13 87 15
2017 AS 34 21 12 14 18 2 0 35 65 52
2017 AS-02 44 11 17 11 17 0 0 44 56 18
2017 AS-03 13 19 7 20 41 0 0 13 87 15

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 31 39
2018 AS-02 31 13
2018 AS-03 23 13
2017 AS 24 33
2017 AS-02 40 10
2017 AS-03 23 13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 49 39
2018 AS-02 69 13
2018 AS-03 23 13
2017 AS 40 33
2017 AS-02 60 10
2017 AS-03 39 13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 23 39
2018 AS-02 23 13
2018 AS-03 8 13
2017 AS 19 33
2017 AS-02 10 10
2017 AS-03 24 13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 AS 46 39
2018 AS-02 38 13
2018 AS-03 38 13
2017 AS 34 33
2017 AS-02 50 10
2017 AS-03 24 13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 AS 8 39
2018 AS-02 0 13
2018 AS-03 0 13
2017 AS 3 33
2017 AS-02 0 10
2017 AS-03 8 13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 AS 49 39
2018 AS-02 62 13
2018 AS-03 46 13

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 AS 51 39
2018 AS-02 31 13
2018 AS-03 69 13
2017 AS 55 33
2017 AS-02 30 10
2017 AS-03 69 13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 AS 0 44 19 13 6 19 32
2018 AS-02 0 64 9 0 9 18 11
2018 AS-03 0 50 20 20 10 0 10
2017 AS 9 39 18 15 9 10 33
2017 AS-02 0 30 30 20 20 0 10
2017 AS-03 0 37 23 8 8 24 13

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AS 26 74 38
2018 AS-02 38 62 13
2018 AS-03 17 83 12

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 8 26 21 18 18 3 8 37 40 39
2018 AS-02 0 23 23 15 15 8 15 30 40 13
2018 AS-03 15 31 23 8 15 0 8 50 25 13
2017 AS 15 22 13 12 28 0 9 41 45 32
2017 AS-02 20 10 10 30 30 0 0 30 60 10
2017 AS-03 7 31 9 8 38 0 8 41 49 13

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 3 5 18 15 49 0 10 9 71 39
2018 AS-02 0 8 15 15 46 0 15 9 73 13
2018 AS-03 8 0 23 31 31 0 8 8 67 13
2017 AS 0 15 6 12 58 0 9 17 77 33
2017 AS-02 0 20 0 10 70 0 0 20 80 10
2017 AS-03 0 15 0 15 70 0 0 15 85 13

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 30 26 17 9 11 0 6 60 22 53
2018 AS-02 22 28 6 11 22 0 11 56 38 18
2018 AS-03 47 20 27 7 0 0 0 67 7 15
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