2018 Public Service Employee Survey Results for Western Economic Diversification Canada by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 45 7 5 2 0 0 85 8 217
2018 First official language - French 36 64 0 0 0 0 0 100 0 14
2017 First official language - English 43 36 9 10 3 0 0 79 13 248
2017 First official language - French 30 33 14 15 8 0 0 63 22 25
2014 First official language - English 29 45 10 11 4 0 0 75 16 227
2014 First official language - French 43 41 4 4 8 0 0 84 12 25
2011 First official language - English 32 47 8 9 3 0 2 80 12 327
2011 First official language - French 47 42 8 3 0 0 0 89 3 36
2008 First official language - English 35 42 11 6 4 1 1 78 10 332
2008 First official language - French 29 49 10 5 0 0 7 84 5 41

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 40 7 4 3 0 0 86 7 216
2018 First official language - French 41 51 8 0 0 0 0 92 0 14
2017 First official language - English 49 38 6 4 3 0 0 87 7 248
2017 First official language - French 33 45 11 7 4 0 0 78 11 25
2014 First official language - English 42 40 9 5 4 0 0 82 9 228
2014 First official language - French 44 36 12 8 0 0 0 80 8 25
2011 First official language - English 45 37 10 4 4 0 0 82 8 326
2011 First official language - French 56 33 5 0 5 0 0 89 5 36
2008 First official language - English 38 39 10 9 3 0 0 78 12 332
2008 First official language - French 37 49 12 2 0 0 0 85 2 41

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 52 38 6 2 3 0 0 89 5 216
2018 First official language - French 53 47 0 0 0 0 0 100 0 13
2017 First official language - English 55 34 4 6 1 0 0 89 7 248
2017 First official language - French 37 56 4 0 4 0 0 93 4 25
2014 First official language - English 47 38 6 4 5 0 0 85 9 228
2014 First official language - French 52 24 12 8 4 0 0 76 12 25
2011 First official language - English 50 36 7 4 3 0 0 86 7 327
2011 First official language - French 53 37 5 5 0 0 0 89 5 36
2008 First official language - English 46 36 7 7 3 0 0 83 10 332
2008 First official language - French 44 37 7 10 0 2 0 83 10 41

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 55 31 9 4 1 0 0 85 5 216
2018 First official language - French 58 21 21 0 0 0 0 79 0 14
2017 First official language - English 55 29 8 6 1 0 0 84 7 246
2017 First official language - French 43 22 19 8 4 4 0 68 12 25
2014 First official language - English 43 37 7 9 3 0 0 80 12 228
2014 First official language - French 54 25 13 4 0 0 4 83 4 24
2011 First official language - English 50 34 6 6 3 0 0 84 10 325
2011 First official language - French 50 31 8 11 0 0 0 81 11 36

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 43 10 4 1 0 0 85 5 217
2018 First official language - French 41 43 15 0 0 0 0 85 0 14
2017 First official language - English 42 44 6 5 3 0 0 86 8 248
2017 First official language - French 33 48 8 7 4 0 0 81 11 25
2014 First official language - English 35 45 6 8 6 0 0 80 14 228
2014 First official language - French 40 44 8 4 4 0 0 84 8 25
2011 First official language - English 33 44 11 7 5 0 0 78 12 326
2011 First official language - French 47 43 0 5 5 0 0 89 11 36
2008 First official language - English 37 37 10 11 4 0 0 74 15 329
2008 First official language - French 39 41 15 5 0 0 0 80 5 41

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 38 12 6 2 0 0 80 7 216
2018 First official language - French 36 28 36 0 0 0 0 64 0 14
2017 First official language - English 40 38 11 10 1 0 0 78 11 248
2017 First official language - French 25 42 18 8 7 0 0 67 15 25
2014 First official language - English 40 34 11 10 5 0 0 74 15 228
2014 First official language - French 40 24 28 4 4 0 0 64 8 25
2011 First official language - English 30 41 10 13 6 0 0 71 19 327
2011 First official language - French 39 36 8 14 3 0 0 75 17 36

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 47 9 8 2 0 0 81 10 217
2018 First official language - French 36 50 14 0 0 0 0 86 0 14
2017 First official language - English 40 42 10 8 1 0 0 81 9 248
2017 First official language - French 23 53 4 16 4 0 0 76 19 25

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 54 36 7 2 1 0 0 91 3 216
2018 First official language - French 63 30 7 0 0 0 0 93 0 14
2017 First official language - English 52 36 7 5 1 0 0 87 6 248
2017 First official language - French 43 41 12 4 0 0 0 84 4 25
2014 First official language - English 52 36 6 3 2 0 0 89 5 228
2014 First official language - French 40 52 8 0 0 0 0 92 0 25
2011 First official language - English 42 40 9 5 3 1 0 83 8 326
2011 First official language - French 47 45 5 3 0 0 0 92 3 36
2008 First official language - English 45 37 8 7 3 0 0 82 10 331
2008 First official language - French 46 39 10 5 0 0 0 85 5 41

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 38 8 4 2 0 0 86 6 216
2018 First official language - French 36 35 14 14 0 0 0 71 14 14
2017 First official language - English 45 38 8 6 2 1 0 83 9 248
2017 First official language - French 25 45 16 7 7 0 0 70 15 25

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 61 28 8 1 1 0 0 89 2 213
2018 First official language - French 71 21 8 0 0 0 0 92 0 14
2017 First official language - English 59 31 6 3 1 0 0 90 4 248
2017 First official language - French 44 52 4 0 0 0 0 96 0 24
2014 First official language - English 60 28 6 4 3 0 0 88 6 227
2014 First official language - French 68 28 0 4 0 0 0 96 4 25
2011 First official language - English 61 29 7 2 2 0 0 90 3 325
2011 First official language - French 72 22 3 3 0 0 0 94 3 36

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 38 9 5 1 0 1 85 6 216
2018 First official language - French 42 30 8 14 7 0 0 72 20 14
2017 First official language - English 41 40 10 7 1 0 1 81 9 248
2017 First official language - French 22 35 19 17 8 0 0 56 25 24
2014 First official language - English 30 43 10 12 6 0 0 73 17 228
2014 First official language - French 32 44 12 8 4 0 0 76 12 25
2011 First official language - English 37 39 8 8 7 0 0 76 15 327
2011 First official language - French 44 36 14 3 0 0 3 83 3 36

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 37 7 3 1 0 0 88 5 215
2018 First official language - French 58 14 8 20 0 0 0 72 20 14
2017 First official language - English 48 35 8 8 1 0 0 83 9 248
2017 First official language - French 40 28 21 8 4 0 0 68 11 24
2014 First official language - English 38 38 9 9 6 0 0 76 15 228
2014 First official language - French 44 36 12 4 4 0 0 80 8 25

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 35 7 5 1 0 0 86 7 216
2018 First official language - French 43 29 14 14 0 0 0 72 14 14
2017 First official language - English 47 38 9 5 0 0 0 85 6 248
2017 First official language - French 37 38 12 9 4 0 0 75 13 23
2014 First official language - English 42 33 11 8 5 0 0 76 14 228
2014 First official language - French 51 25 8 8 8 0 0 76 16 25
2011 First official language - English 46 35 8 7 3 1 0 81 10 326
2011 First official language - French 45 35 8 8 0 3 0 83 9 35

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 53 34 9 3 1 0 0 87 4 215
2018 First official language - French 64 28 8 0 0 0 0 92 0 14
2017 First official language - English 52 35 7 4 2 0 0 86 7 247
2017 First official language - French 31 54 4 4 7 0 0 85 11 24
2014 First official language - English 47 34 7 7 4 0 0 81 12 228
2014 First official language - French 56 32 4 8 0 0 0 88 8 25
2011 First official language - English 43 43 8 4 3 0 0 86 6 326
2011 First official language - French 47 43 0 8 3 0 0 89 11 36
2008 First official language - English 40 40 10 8 2 1 0 80 10 330
2008 First official language - French 44 46 2 7 0 0 0 90 7 41

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 41 34 16 8 1 0 0 75 9 216
2018 First official language - French 48 27 19 6 0 0 0 75 6 15
2017 First official language - English 37 43 14 3 3 0 0 80 6 247
2017 First official language - French 32 42 14 8 0 4 0 77 8 25
2014 First official language - English 36 39 16 7 2 0 0 75 9 228
2014 First official language - French 32 28 28 8 0 0 4 62 8 25
2011 First official language - English 35 39 16 6 4 0 0 74 9 327
2011 First official language - French 22 42 19 14 3 0 0 64 17 36
2008 First official language - English 31 32 23 8 6 0 0 64 13 331
2008 First official language - French 22 37 27 7 5 0 2 60 13 41

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 9 20 38 19 11 1 1 31 30 215
2018 First official language - French 13 41 7 25 14 0 0 39 54 15
2017 First official language - English 11 20 39 18 9 1 1 28 32 247
2017 First official language - French 8 23 40 11 9 4 5 21 35 25
2014 First official language - English 12 20 42 16 8 0 1 24 33 227
2014 First official language - French 8 36 28 16 8 0 4 25 46 25
2011 First official language - English 14 22 37 15 10 0 2 25 37 325
2011 First official language - French 11 19 50 11 5 0 3 17 31 36
2008 First official language - English 11 23 36 20 7 1 2 28 36 332
2008 First official language - French 3 25 45 23 5 0 0 28 28 40

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 3 9 22 31 33 1 2 66 12 213
2018 First official language - French 7 6 20 32 28 0 7 64 14 15
2017 First official language - English 4 11 28 27 25 2 2 55 16 248
2017 First official language - French 7 7 28 33 16 0 9 53 16 25
2014 First official language - English 8 12 30 30 16 3 2 48 20 225
2014 First official language - French 4 20 16 36 16 0 8 56 26 25
2011 First official language - English 7 15 28 27 19 1 2 48 23 326
2011 First official language - French 3 11 28 31 19 3 6 55 15 36
2008 First official language - English 7 15 27 33 14 2 3 49 23 332
2008 First official language - French 0 12 27 39 15 0 7 58 13 41

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 20 39 19 11 0 2 30 30 213
2018 First official language - French 27 19 29 5 20 0 0 26 46 15
2017 First official language - English 15 25 28 17 13 1 0 30 41 247
2017 First official language - French 24 31 14 19 4 0 9 24 60 25
2014 First official language - English 22 21 30 16 7 1 3 24 45 227
2014 First official language - French 20 13 31 20 12 0 4 33 34 25
2011 First official language - English 21 23 30 14 9 1 2 24 46 325
2011 First official language - French 14 28 27 19 5 0 6 26 45 36
2008 First official language - English 23 23 26 16 7 1 4 24 49 332
2008 First official language - French 20 20 32 22 5 0 2 28 40 41

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 4 13 44 25 13 0 1 38 17 212
2018 First official language - French 19 6 13 61 0 0 0 61 25 15
2017 First official language - English 9 16 39 24 12 0 0 36 25 248
2017 First official language - French 8 27 37 11 14 0 4 25 36 25
2014 First official language - English 8 21 41 17 12 0 1 29 29 226
2014 First official language - French 0 20 40 36 0 4 0 37 21 25
2011 First official language - English 9 14 38 26 12 0 2 38 23 325
2011 First official language - French 16 14 41 17 8 0 3 26 31 36
2008 First official language - English 6 16 38 26 11 1 2 38 23 331
2008 First official language - French 10 18 40 23 10 0 0 33 28 40

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 19 32 21 15 0 2 37 31 215
2018 First official language - French 6 26 27 20 6 0 15 31 38 15
2017 First official language - English 12 23 32 18 12 2 2 30 37 247
2017 First official language - French 8 31 26 18 9 0 9 29 43 25
2014 First official language - English 22 28 29 12 6 1 2 18 52 228
2014 First official language - French 12 36 36 12 4 0 0 16 48 25
2011 First official language - English 15 20 30 18 15 0 2 34 36 325
2011 First official language - French 3 31 33 25 5 0 3 31 35 36
2008 First official language - English 10 18 29 24 13 3 2 39 29 329
2008 First official language - French 2 22 44 24 5 2 0 30 25 41

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 2 9 26 35 24 1 2 62 12 213
2018 First official language - French 7 20 13 31 28 0 0 59 28 15
2017 First official language - English 3 10 20 39 22 3 3 65 13 247
2017 First official language - French 4 7 31 37 8 5 9 52 13 25
2014 First official language - English 5 12 31 29 16 1 7 48 18 227
2014 First official language - French 0 16 8 48 12 8 8 71 19 25
2011 First official language - English 7 14 26 29 21 0 4 52 21 324
2011 First official language - French 3 20 22 36 11 0 9 51 25 36
2008 First official language - English 8 15 32 26 11 4 4 40 25 332
2008 First official language - French 7 22 32 15 17 2 5 34 32 41

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 6 16 45 19 12 0 2 32 23 215
2018 First official language - French 6 26 26 20 22 0 0 42 32 15
2017 First official language - English 13 21 38 15 11 2 1 27 34 248
2017 First official language - French 8 38 16 21 12 0 5 35 49 25
2014 First official language - English 16 22 37 14 7 1 3 22 40 228
2014 First official language - French 12 28 28 12 16 0 4 29 42 25
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 35 11 6 2 2 2 81 8 216
2018 First official language - French 28 32 20 6 6 0 7 64 14 15
2017 First official language - English 47 26 9 6 4 5 4 80 11 246
2017 First official language - French 21 37 8 12 4 4 13 71 19 24
2014 First official language - English 43 30 11 7 3 5 1 77 11 228
2014 First official language - French 20 45 4 12 4 8 8 76 19 25

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 59 24 8 7 2 0 0 82 9 214
2018 First official language - French 54 33 7 6 0 0 0 87 6 15
2017 First official language - English 57 28 6 6 2 0 0 85 9 247
2017 First official language - French 50 28 4 11 4 0 4 80 15 25
2014 First official language - English 61 17 6 9 6 1 0 78 15 228
2014 First official language - French 48 36 0 4 4 4 4 91 9 25

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 26 15 8 4 14 3 67 14 214
2018 First official language - French 26 14 20 20 0 21 0 51 25 15
2017 First official language - English 25 26 13 12 5 17 3 63 21 246
2017 First official language - French 14 20 23 4 7 29 4 50 16 25
2014 First official language - English 22 28 14 11 6 14 5 62 21 228
2014 First official language - French 19 28 16 4 4 25 4 66 11 25

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 70 22 4 2 1 0 0 93 3 216
2018 First official language - French 54 46 0 0 0 0 0 100 0 15
2017 First official language - English 64 27 3 5 1 0 0 91 6 246
2017 First official language - French 62 35 0 0 4 0 0 96 4 25
2014 First official language - English 60 31 4 2 3 0 0 91 5 228
2014 First official language - French 52 36 8 0 0 0 4 92 0 25

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 60 33 3 2 2 0 0 93 4 214
2018 First official language - French 55 39 6 0 0 0 0 94 0 15
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 58 32 6 3 1 0 1 90 4 214
2018 First official language - French 48 38 13 0 0 0 0 87 0 15
2017 First official language - English 52 33 5 8 2 0 0 86 9 248
2017 First official language - French 39 39 4 12 0 0 6 83 12 25
2014 First official language - English 53 33 7 3 3 0 0 86 7 228
2014 First official language - French 64 28 4 0 0 0 4 96 0 25
2011 First official language - English 46 33 10 6 5 0 0 79 11 326
2011 First official language - French 52 34 8 6 0 0 0 86 6 35
2008 First official language - English 38 33 11 9 8 0 1 72 17 332
2008 First official language - French 41 24 22 7 5 0 0 66 12 41

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 67 22 5 4 1 0 0 90 5 214
2018 First official language - French 59 20 14 0 0 8 0 85 0 14
2017 First official language - English 60 29 5 5 1 1 0 89 6 248
2017 First official language - French 47 30 4 12 0 0 6 83 12 25
2014 First official language - English 54 28 7 4 3 2 1 85 8 228
2014 First official language - French 68 28 0 0 4 0 0 96 4 25
2011 First official language - English 51 28 10 5 4 2 0 81 9 327
2011 First official language - French 50 30 8 5 3 3 0 83 8 36
2008 First official language - English 47 27 10 9 5 2 1 76 14 331
2008 First official language - French 54 24 10 5 7 0 0 78 12 41

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 60 29 8 2 1 0 0 89 3 213
2018 First official language - French 55 38 7 0 0 0 0 93 0 15
2017 First official language - English 56 29 5 6 2 1 0 87 9 248
2017 First official language - French 40 43 8 4 0 0 6 88 4 25
2014 First official language - English 57 30 3 5 4 0 0 88 9 228
2014 First official language - French 60 32 4 4 0 0 0 92 4 25
2011 First official language - English 45 35 5 10 5 1 0 80 15 327
2011 First official language - French 50 45 0 3 3 0 0 95 5 36
2008 First official language - English 44 29 8 11 5 1 1 75 17 332
2008 First official language - French 49 27 15 5 5 0 0 76 10 41

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 71 19 6 2 1 1 0 91 3 214
2018 First official language - French 55 26 13 6 0 0 0 80 6 15
2017 First official language - English 67 21 5 3 2 1 0 89 6 247
2017 First official language - French 43 35 4 4 4 4 6 87 8 25

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 68 23 4 3 2 0 0 91 4 212
2018 First official language - French 55 38 0 6 0 0 0 94 6 15
2017 First official language - English 63 23 7 4 3 0 0 86 7 247
2017 First official language - French 51 23 8 12 0 0 6 79 12 25
2014 First official language - English 59 24 6 6 4 0 0 83 10 227
2014 First official language - French 64 24 8 4 0 0 0 88 4 25
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 49 36 8 4 1 0 0 86 6 217
2018 First official language - French 34 40 26 0 0 0 0 74 0 15
2017 First official language - English 41 40 8 8 1 3 0 83 9 247
2017 First official language - French 32 33 16 8 7 4 0 68 16 25
2014 First official language - English 35 36 9 12 4 4 0 74 16 228
2014 First official language - French 35 44 12 4 4 0 0 80 8 25
2011 First official language - English 35 32 12 11 7 3 1 70 18 325
2011 First official language - French 44 39 9 0 5 3 0 85 6 36

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 49 35 10 5 1 0 0 84 6 217
2018 First official language - French 26 54 0 20 0 0 0 80 20 15
2017 First official language - English 44 38 8 7 2 0 0 83 9 247
2017 First official language - French 42 23 16 11 8 0 0 65 19 25
2014 First official language - English 33 35 14 12 5 0 0 69 17 228
2014 First official language - French 28 48 12 4 8 0 0 76 12 25
2011 First official language - English 29 35 13 14 9 0 0 65 23 326
2011 First official language - French 46 22 23 3 3 3 0 71 6 36
2008 First official language - English 30 33 11 13 11 2 0 64 25 332
2008 First official language - French 46 32 12 7 2 0 0 78 10 41

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 38 9 13 4 2 1 74 17 215
2018 First official language - French 13 46 7 26 0 7 0 64 28 15
2017 First official language - English 27 38 11 14 6 4 0 68 21 245
2017 First official language - French 37 8 20 12 7 17 0 53 23 25
2014 First official language - English 24 35 15 16 6 3 0 62 23 228
2014 First official language - French 23 48 8 16 0 4 0 75 17 25
2011 First official language - English 19 35 15 18 9 3 1 55 29 327
2011 First official language - French 22 47 29 0 3 0 0 69 3 36
2008 First official language - English 17 39 13 18 9 5 0 59 28 332
2008 First official language - French 39 37 7 12 2 2 0 78 15 41

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 42 7 12 2 1 0 78 14 217
2018 First official language - French 27 47 20 6 0 0 0 74 6 15
2017 First official language - English 27 40 12 12 7 2 0 69 19 246
2017 First official language - French 22 30 23 12 7 5 0 55 20 25
2014 First official language - English 24 41 15 12 6 2 0 66 18 228
2014 First official language - French 31 44 8 8 8 0 0 76 16 25
2011 First official language - English 20 38 13 16 11 1 0 59 27 327
2011 First official language - French 33 45 17 3 3 0 0 78 6 36
2008 First official language - English 19 42 12 17 9 2 0 61 27 332
2008 First official language - French 39 37 12 5 7 0 0 76 12 41
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 38 9 5 2 1 0 84 6 213
2018 First official language - French 46 34 13 6 0 0 0 80 6 15
2017 First official language - English 40 43 8 8 0 0 0 83 8 245
2017 First official language - French 38 40 15 0 4 4 0 81 4 25
2014 First official language - English 45 37 9 4 4 0 0 83 8 228
2014 First official language - French 35 44 12 8 0 0 0 80 8 25
2011 First official language - English 30 42 13 8 6 0 0 73 14 325
2011 First official language - French 44 41 14 0 0 0 0 86 0 36

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 55 29 11 3 1 1 0 85 4 213
2018 First official language - French 45 41 0 7 0 6 0 92 8 15
2017 First official language - English 48 37 6 4 1 4 1 88 5 247
2017 First official language - French 48 36 9 4 4 0 0 84 8 25
2014 First official language - English 59 27 6 4 2 2 0 88 6 226
2014 First official language - French 56 28 8 4 0 0 4 87 4 25
2011 First official language - English 51 29 9 7 3 1 1 80 10 325
2011 First official language - French 70 22 6 0 3 0 0 92 3 36
2008 First official language - English 34 33 8 11 11 3 1 69 23 331
2008 First official language - French 49 20 17 5 5 5 0 72 10 41

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 56 30 8 5 1 0 0 86 5 214
2018 First official language - French 59 14 20 7 0 0 0 73 7 15

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 24 17 6 8 8 1 66 16 213
2018 First official language - French 26 41 7 20 6 0 0 67 26 15
2017 First official language - English 25 27 16 10 11 11 1 59 23 245
2017 First official language - French 26 8 19 19 11 11 5 41 36 25
2014 First official language - English 26 23 16 13 12 8 2 54 28 228
2014 First official language - French 16 32 16 16 4 12 4 56 24 25
2011 First official language - English 22 19 18 12 15 10 3 48 31 324
2011 First official language - French 22 25 16 12 5 14 5 58 21 36

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 44 32 14 8 2 0 0 76 10 214
2018 First official language - French 48 19 20 6 7 0 0 67 13 15
2017 First official language - English 38 37 9 10 3 2 0 77 14 247
2017 First official language - French 37 23 16 11 7 0 5 64 19 25
2014 First official language - English 28 38 15 12 6 1 0 67 18 228
2014 First official language - French 39 20 28 4 4 4 0 62 9 25
2011 First official language - English 34 35 10 12 8 1 1 70 20 326
2011 First official language - French 50 22 26 3 0 0 0 72 3 36
2008 First official language - English 30 34 10 11 12 2 1 66 24 332
2008 First official language - French 44 37 10 7 2 0 0 80 10 41

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 27 15 19 8 2 2 57 28 214
2018 First official language - French 27 28 13 12 13 6 0 58 28 15
2017 First official language - English 18 34 9 18 15 4 3 55 35 246
2017 First official language - French 21 16 16 18 14 9 5 43 38 25
2014 First official language - English 19 24 11 21 21 2 2 45 44 228
2014 First official language - French 23 8 24 21 12 4 8 36 37 25
2011 First official language - English 14 23 14 20 25 0 3 39 47 327
2011 First official language - French 16 25 25 17 17 0 0 41 34 36
2008 First official language - English 13 27 11 16 29 2 2 42 46 332
2008 First official language - French 5 20 22 27 24 0 2 25 53 41

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 40 9 5 2 1 0 84 7 213
2018 First official language - French 39 34 14 6 6 0 0 73 13 15
2017 First official language - English 35 43 11 6 3 2 0 80 9 247
2017 First official language - French 26 43 12 7 7 4 0 72 15 25

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 62 25 9 1 1 2 0 90 2 217
2018 First official language - French 55 19 14 6 0 6 0 78 7 15
2017 First official language - English 54 33 7 2 1 3 0 90 3 246
2017 First official language - French 42 31 16 0 4 8 0 79 4 25
2014 First official language - English 53 30 10 2 1 4 0 86 4 228
2014 First official language - French 35 48 8 0 0 8 0 91 0 25

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 65 25 8 2 1 0 0 90 2 216
2018 First official language - French 55 19 7 13 6 0 0 74 19 15
2017 First official language - English 48 41 6 4 0 1 0 90 4 247
2017 First official language - French 42 30 16 8 4 0 0 73 12 25
2014 First official language - English 47 38 7 4 2 1 0 86 6 228
2014 First official language - French 39 36 12 8 0 4 0 79 9 25
2011 First official language - English 39 36 14 6 5 1 0 75 11 325
2011 First official language - French 58 28 8 6 0 0 0 86 6 36

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 72 22 3 2 1 0 0 95 3 216
2018 First official language - French 55 26 13 6 0 0 0 80 6 15
2017 First official language - English 66 31 2 1 0 0 0 96 1 247
2017 First official language - French 50 43 4 4 0 0 0 93 4 25
2014 First official language - English 60 28 8 3 1 0 0 88 4 227
2014 First official language - French 51 37 8 0 4 0 0 88 4 25
2011 First official language - English 49 33 9 4 4 0 0 83 8 326
2011 First official language - French 60 31 6 3 0 0 0 92 3 36
2008 First official language - English 46 37 6 8 4 0 0 83 11 332
2008 First official language - French 56 32 5 7 0 0 0 88 7 41

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 68 22 9 1 1 0 0 89 2 215
2018 First official language - French 61 32 0 7 0 0 0 93 7 15
2017 First official language - English 60 28 6 4 1 2 0 89 5 247
2017 First official language - French 50 32 11 0 7 0 0 82 7 25
2014 First official language - English 44 32 13 7 4 0 0 76 11 228
2014 First official language - French 43 40 12 0 4 0 0 84 4 25
2011 First official language - English 41 30 13 9 7 1 0 71 16 326
2011 First official language - French 50 33 9 0 5 0 3 85 6 36

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 65 26 6 2 1 0 0 92 3 216
2018 First official language - French 54 39 0 7 0 0 0 93 7 15
2017 First official language - English 56 33 6 3 2 1 0 89 5 247
2017 First official language - French 45 32 8 7 7 0 0 78 15 25
2014 First official language - English 45 31 12 7 4 0 0 77 11 228
2014 First official language - French 43 36 12 4 4 0 0 80 8 25
2011 First official language - English 40 34 11 10 6 0 0 74 16 326
2011 First official language - French 47 39 9 0 5 0 0 86 5 36
2008 First official language - English 37 34 11 11 6 1 0 72 17 332
2008 First official language - French 54 39 5 0 2 0 0 93 2 41

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 55 21 11 9 2 2 0 78 11 217
2018 First official language - French 33 48 6 13 0 0 0 80 13 15
2017 First official language - English 45 28 14 8 4 2 0 74 12 247
2017 First official language - French 40 28 12 4 11 5 0 72 15 25
2014 First official language - English 36 22 14 14 10 3 1 61 25 228
2014 First official language - French 24 36 8 12 8 12 0 68 23 25
2011 First official language - English 32 27 15 14 8 3 1 62 23 326
2011 First official language - French 38 31 12 8 6 5 0 73 15 36
2008 First official language - English 29 27 12 16 10 5 1 59 27 332
2008 First official language - French 49 29 15 5 2 0 0 78 7 41
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 First official language - English 27 37 36 216
2018 First official language - French 5 40 55 15
2017 First official language - English 28 38 34 248
2017 First official language - French 20 50 31 25
2014 First official language - English 31 36 33 228
2014 First official language - French 36 24 40 25
2011 First official language - English 35 31 34 326
2011 First official language - French 37 30 33 36
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 14 18 4 1 23 6 68 6 217
2018 First official language - French 19 7 27 0 6 34 7 44 11 15
2017 First official language - English 29 20 14 2 2 26 7 73 7 246
2017 First official language - French 25 8 22 4 4 32 5 52 12 25
2014 First official language - English 25 14 13 5 4 32 7 64 15 228
2014 First official language - French 16 16 36 0 0 32 0 47 0 25

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 52 23 11 4 1 7 1 82 6 214
2018 First official language - French 46 28 13 0 0 13 0 85 0 15
2017 First official language - English 48 26 8 5 0 12 1 85 6 247
2017 First official language - French 31 38 15 0 4 13 0 79 4 25
2014 First official language - English 42 26 14 7 3 9 0 75 10 228
2014 First official language - French 27 37 28 0 0 8 0 69 0 25
2011 First official language - English 40 34 14 4 3 5 0 77 8 325
2011 First official language - French 61 25 8 0 3 3 0 88 3 36
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 3 97 214
2018 First official language - French 0 100 14

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 12 16 1 0 32 3 72 3 216
2018 First official language - French 20 7 34 0 6 20 13 41 9 15
2017 First official language - English 26 13 15 3 1 38 5 69 6 248
2017 First official language - French 22 14 23 4 0 28 9 57 7 25
2014 First official language - English 28 12 15 1 2 38 5 70 5 227
2014 First official language - French 31 12 24 0 0 33 0 64 0 25

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 52 26 12 0 1 8 0 85 2 217
2018 First official language - French 47 20 13 0 0 13 5 84 0 15
2017 First official language - English 49 27 7 2 1 14 1 89 4 247
2017 First official language - French 38 30 16 0 0 17 0 81 0 25
2014 First official language - English 46 26 13 2 1 11 1 82 3 228
2014 First official language - French 43 36 16 0 0 4 0 83 0 25
2011 First official language - English 46 31 13 3 1 5 0 82 4 326
2011 First official language - French 58 34 6 0 0 3 0 94 0 36
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 55 27 10 4 4 0 0 82 8 217
2018 First official language - French 80 0 6 14 0 0 0 80 14 15
2017 First official language - English 52 29 13 3 3 0 0 81 6 247
2017 First official language - French 62 15 11 7 4 0 0 77 11 25

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 30 30 14 8 0 1 48 21 216
2018 First official language - French 0 48 39 13 0 0 0 48 13 15
2017 First official language - English 21 31 23 17 7 0 0 53 25 246
2017 First official language - French 17 25 26 31 0 0 0 42 31 25

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 29 29 10 5 0 1 55 15 217
2018 First official language - French 28 34 6 6 26 0 0 61 32 15
2017 First official language - English 22 32 24 14 7 0 1 54 21 248
2017 First official language - French 17 29 26 16 12 0 0 47 28 25

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 29 28 13 5 0 0 53 19 217
2018 First official language - French 15 27 47 12 0 0 0 41 12 15
2017 First official language - English 23 32 20 14 10 1 0 56 25 246
2017 First official language - French 25 22 16 37 0 0 0 47 37 25

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 25 18 5 1 0 3 75 6 217
2018 First official language - French 41 40 19 0 0 0 0 81 0 15
2017 First official language - English 47 28 11 7 3 0 4 78 11 246
2017 First official language - French 37 27 26 4 4 0 4 66 8 25

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 26 25 8 4 0 0 63 12 215
2018 First official language - French 55 26 12 0 6 0 0 81 6 15
2017 First official language - English 29 32 21 10 8 0 0 61 18 246
2017 First official language - French 27 36 19 18 0 0 0 63 18 25

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 43 17 6 1 0 0 75 7 216
2018 First official language - French 42 19 20 6 13 0 0 61 19 15
2017 First official language - English 30 31 23 9 6 0 0 62 15 245
2017 First official language - French 18 43 16 20 4 0 0 60 24 25

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 40 26 8 4 0 0 62 12 216
2018 First official language - French 30 28 14 7 21 0 0 58 28 14
2017 First official language - English 21 32 22 16 8 1 0 53 24 244
2017 First official language - French 17 28 23 16 16 0 0 45 32 25

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 35 22 8 3 0 0 66 12 217
2018 First official language - French 28 27 25 20 0 0 0 55 20 15
2017 First official language - English 25 36 20 12 7 0 0 60 19 245
2017 First official language - French 21 32 32 8 7 0 0 53 15 25

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 39 21 10 3 0 1 67 12 217
2018 First official language - French 15 41 29 14 0 0 0 57 14 14
2017 First official language - English 24 39 20 12 5 0 1 63 17 245
2017 First official language - French 17 43 13 8 15 4 0 63 24 25

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 53 25 15 3 3 0 0 78 6 216
2018 First official language - French 66 21 7 0 6 0 0 87 6 15
2017 First official language - English 63 20 10 4 3 1 0 84 6 248
2017 First official language - French 65 27 4 4 0 0 0 92 4 25

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 80 16 2 0 0 0 1 97 0 215
2018 First official language - French 73 6 7 0 6 7 0 86 7 15

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 85 11 1 1 1 0 1 97 2 216
2018 First official language - French 74 7 12 7 0 0 0 81 7 15
2017 First official language - English 83 7 4 3 1 1 1 92 4 246
2017 First official language - French 71 14 4 4 7 0 0 85 11 25

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 65 24 7 2 1 0 2 91 2 216
2018 First official language - French 66 27 0 7 0 0 0 93 7 15
2017 First official language - English 63 25 7 2 0 1 2 90 2 248
2017 First official language - French 66 22 4 0 7 0 0 89 7 25

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 62 26 8 1 1 0 1 89 2 217
2018 First official language - French 48 20 5 19 7 0 0 69 26 15
2017 First official language - English 63 18 9 7 1 0 1 82 9 248
2017 First official language - French 52 25 4 8 11 0 0 77 19 25

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 60 12 3 1 0 0 24 94 2 215
2018 First official language - French 59 7 0 0 0 0 34 100 0 15
2017 First official language - English 54 14 3 1 1 0 27 93 2 248
2017 First official language - French 70 4 4 0 0 0 22 95 0 25

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 72 19 3 1 1 0 3 94 3 217
2018 First official language - French 74 19 7 0 0 0 0 93 0 15
2017 First official language - English 70 18 3 2 0 1 7 94 3 248
2017 First official language - French 77 19 0 0 0 0 4 100 0 25

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 66 18 6 4 3 0 3 87 7 217
2018 First official language - French 78 15 0 0 7 0 0 93 7 15
2017 First official language - English 63 19 11 3 2 1 1 84 5 248
2017 First official language - French 72 20 4 4 0 0 0 92 4 25

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 57 29 8 3 1 0 2 88 4 216
2018 First official language - French 46 40 7 7 0 0 0 86 7 15
2017 First official language - English 45 34 13 4 2 1 1 80 6 247
2017 First official language - French 58 18 20 4 0 0 0 77 4 25

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 41 31 7 1 0 0 60 8 216
2018 First official language - French 14 27 53 6 0 0 0 41 6 15
2017 First official language - English 13 37 37 10 2 0 0 51 13 248
2017 First official language - French 17 25 42 12 4 0 0 42 16 25

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 4 14 41 30 12 0 0 41 18 216
2018 First official language - French 0 26 39 28 7 0 0 35 26 15
2017 First official language - English 9 14 43 26 7 0 0 34 23 246
2017 First official language - French 4 12 57 11 17 0 0 28 16 25

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 39 8 3 0 4 0 87 4 217
2018 First official language - French 62 32 0 6 0 0 0 94 6 15
2017 First official language - English 46 38 6 7 1 2 0 86 8 246
2017 First official language - French 39 45 8 8 0 0 0 84 8 25

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 36 11 2 1 1 0 85 3 217
2018 First official language - French 60 13 7 13 6 0 0 73 20 15
2017 First official language - English 42 37 9 9 3 1 0 80 12 248
2017 First official language - French 43 27 16 10 4 0 0 70 14 25
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 64 24 5 1 2 2 1 65 35 217
2018 First official language - French 67 19 0 14 0 0 0 67 33 15
2017 First official language - English 52 28 8 1 4 7 1 56 44 247
2017 First official language - French 61 8 16 11 4 0 0 61 39 25

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 68 12 6 2 4 1 7 87 6 217
2018 First official language - French 67 13 0 0 7 0 13 92 8 15
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