2018 Public Service Employee Survey Results for Western Economic Diversification Canada by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 45 5 5 2 0 0 88 7 195
2018 Term 18 46 18 8 9 0 0 64 17 22
2018 Student 33 58 8 0 0 0 0 92 0 12
2017 Indeterminate (permanent) 41 36 7 12 4 0 0 77 16 233
2017 Term 38 33 30 0 0 0 0 70 0 20
2017 Student 45 42 13 0 0 0 0 87 0 15
2014 Indeterminate (permanent) 30 45 10 10 5 0 0 75 15 232
2014 Term 10 51 0 29 10 0 0 61 39 10
2011 Indeterminate (permanent) 33 48 8 8 3 0 1 82 11 323
2011 Term 39 39 13 6 0 0 3 80 6 29
2008 Indeterminate (permanent) 35 41 12 6 4 1 1 78 10 341
2008 Term 28 50 0 11 11 0 0 78 22 18
2008 Student 9 73 18 0 0 0 0 82 0 11

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 48 41 5 4 2 0 0 89 6 194
2018 Term 36 33 13 5 13 0 0 69 18 22
2018 Student 25 50 25 0 0 0 0 75 0 12
2017 Indeterminate (permanent) 48 37 7 5 3 0 0 86 7 233
2017 Term 37 50 0 9 5 0 0 86 14 20
2017 Student 35 65 0 0 0 0 0 100 0 15
2014 Indeterminate (permanent) 42 40 9 6 3 0 0 82 9 233
2014 Term 61 20 0 0 20 0 0 80 20 10
2011 Indeterminate (permanent) 46 37 9 4 4 0 0 83 8 322
2011 Term 48 35 10 3 4 0 0 83 7 29
2008 Indeterminate (permanent) 38 40 10 8 3 0 0 79 11 341
2008 Term 33 50 6 6 0 6 0 88 6 18
2008 Student 27 45 18 9 0 0 0 73 9 11

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 56 37 4 2 1 0 0 93 3 193
2018 Term 33 31 13 5 18 0 0 64 22 22
2018 Student 25 50 25 0 0 0 0 75 0 12
2017 Indeterminate (permanent) 56 34 5 4 1 0 0 90 5 233
2017 Term 37 40 5 13 5 0 0 77 19 20
2017 Student 46 47 0 7 0 0 0 93 7 15
2014 Indeterminate (permanent) 47 38 6 5 4 0 0 85 9 233
2014 Term 61 20 0 0 20 0 0 80 20 10
2011 Indeterminate (permanent) 49 38 6 4 3 0 0 87 7 323
2011 Term 52 31 10 7 0 0 0 83 7 29
2008 Indeterminate (permanent) 47 35 8 6 3 0 0 83 9 341
2008 Term 39 44 0 17 0 0 0 83 17 18
2008 Student 18 55 9 18 0 0 0 73 18 11

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 52 32 11 5 1 0 0 84 6 194
2018 Term 59 27 9 5 0 0 0 86 5 22
2018 Student 83 17 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 54 29 7 7 2 1 0 84 9 232
2017 Term 40 26 34 0 0 0 0 66 0 19
2017 Student 61 19 14 6 0 0 0 80 6 15
2014 Indeterminate (permanent) 42 38 8 9 3 0 0 80 12 232
2014 Term 49 31 9 10 0 0 0 80 10 10
2011 Indeterminate (permanent) 47 35 7 7 3 0 0 83 11 321
2011 Term 66 24 3 3 0 3 0 93 3 29

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 44 42 10 3 2 0 0 86 5 195
2018 Term 22 42 24 12 0 0 0 64 12 22
2018 Student 42 58 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 41 45 6 5 3 0 0 86 8 233
2017 Term 37 39 10 4 9 0 0 76 14 20
2017 Student 40 46 7 7 0 0 0 86 7 15
2014 Indeterminate (permanent) 36 44 6 8 6 0 0 80 13 233
2014 Term 30 51 0 0 20 0 0 80 20 10
2011 Indeterminate (permanent) 33 46 9 7 5 0 0 79 12 322
2011 Term 42 28 21 10 0 0 0 69 10 29
2008 Indeterminate (permanent) 37 38 11 10 4 0 0 75 14 338
2008 Term 61 17 17 6 0 0 0 78 6 18
2008 Student 27 55 0 9 9 0 0 82 18 11

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 36 13 7 2 0 0 78 9 194
2018 Term 33 40 28 0 0 0 0 72 0 22
2018 Student 50 50 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 38 38 11 11 2 0 0 75 13 233
2017 Term 29 44 23 4 0 0 0 73 4 20
2017 Student 60 40 0 0 0 0 0 100 0 15
2014 Indeterminate (permanent) 38 34 14 10 5 0 0 71 15 233
2014 Term 50 40 0 0 10 0 0 90 10 10
2011 Indeterminate (permanent) 27 42 10 14 6 0 0 70 20 323
2011 Term 52 24 14 10 0 0 0 77 10 29

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 48 9 5 3 0 0 84 7 195
2018 Term 23 31 9 32 5 0 0 54 37 22
2018 Student 42 50 8 0 0 0 0 92 0 12
2017 Indeterminate (permanent) 39 42 8 10 1 0 0 81 11 233
2017 Term 27 54 14 5 0 0 0 80 5 20
2017 Student 45 41 14 0 0 0 0 86 0 15

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 55 36 6 2 1 0 0 91 3 194
2018 Term 50 32 14 5 0 0 0 81 5 22
2018 Student 58 42 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 52 36 7 5 1 0 0 87 5 233
2017 Term 27 52 12 9 0 0 0 79 9 20
2017 Student 59 34 7 0 0 0 0 93 0 15
2014 Indeterminate (permanent) 51 37 7 3 2 0 0 89 4 233
2014 Term 50 40 0 0 10 0 0 90 10 10
2011 Indeterminate (permanent) 41 41 10 5 3 1 0 83 7 322
2011 Term 49 41 3 7 0 0 0 90 7 29
2008 Indeterminate (permanent) 46 36 9 6 3 0 0 82 9 340
2008 Term 50 39 0 11 0 0 0 89 11 18
2008 Student 9 73 0 9 9 0 0 82 18 11

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 38 10 4 2 0 0 84 6 194
2018 Term 42 36 9 13 0 0 0 77 13 22
2018 Student 67 33 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 42 38 9 8 4 0 0 80 11 233
2017 Term 33 53 14 0 0 0 0 86 0 20
2017 Student 65 28 0 0 0 7 0 100 0 15

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 65 26 8 1 1 0 0 91 2 191
2018 Term 36 41 19 4 0 0 0 77 4 22
2018 Student 67 33 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 59 33 5 3 1 0 0 92 4 232
2017 Term 47 30 15 9 0 0 0 76 9 20
2017 Student 52 41 7 0 0 0 0 93 0 15
2014 Indeterminate (permanent) 62 27 6 4 2 0 0 89 6 233
2011 Indeterminate (permanent) 59 31 7 2 2 0 0 90 3 321
2011 Term 79 14 6 0 0 0 0 94 0 29

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 39 8 5 3 0 1 85 7 194
2018 Term 41 27 19 13 0 0 0 68 13 22
2018 Student 58 33 8 0 0 0 0 92 0 12
2017 Indeterminate (permanent) 39 39 11 9 2 0 0 78 11 232
2017 Term 37 41 17 5 0 0 0 78 5 20
2017 Student 39 47 7 0 0 0 7 92 0 15
2014 Indeterminate (permanent) 30 43 11 12 5 0 0 73 16 233
2014 Term 9 31 21 20 20 0 0 40 39 10
2011 Indeterminate (permanent) 35 40 9 8 7 0 0 76 15 323
2011 Term 59 21 7 7 6 0 0 80 13 29

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 52 35 7 5 1 0 0 87 6 194
2018 Term 46 32 18 0 4 0 0 78 4 22
2018 Student 50 50 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 48 33 9 8 1 0 0 81 10 232
2017 Term 46 40 10 4 0 0 0 86 4 20
2017 Student 54 32 14 0 0 0 0 86 0 15
2014 Indeterminate (permanent) 38 38 10 9 6 0 0 75 15 233
2014 Term 30 51 0 9 10 0 0 80 20 10

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 49 36 7 6 2 0 0 85 8 194
2018 Term 45 28 18 9 0 0 0 73 9 22
2018 Student 67 33 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 46 36 11 6 1 0 0 83 6 231
2017 Term 37 54 4 5 0 0 0 91 5 20
2017 Student 51 42 0 7 0 0 0 93 7 15
2014 Indeterminate (permanent) 43 32 11 9 5 0 0 75 14 233
2014 Term 60 9 11 9 10 0 0 70 20 10
2011 Indeterminate (permanent) 43 36 9 7 3 1 0 80 11 321
2011 Term 62 31 0 4 3 0 0 93 7 29

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 54 35 7 2 2 0 0 89 4 193
2018 Term 46 18 28 8 0 0 0 64 8 22
2018 Student 58 42 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 49 38 6 5 2 0 0 87 7 231
2017 Term 50 26 9 5 9 0 0 76 15 20
2017 Student 51 35 14 0 0 0 0 86 0 15
2014 Indeterminate (permanent) 48 33 8 8 3 0 0 81 11 233
2014 Term 50 30 0 9 10 0 0 80 20 10
2011 Indeterminate (permanent) 42 43 7 4 3 0 0 85 7 322
2011 Term 42 46 10 3 0 0 0 87 3 29
2008 Indeterminate (permanent) 40 41 9 7 2 1 0 81 9 339
2008 Term 56 33 6 6 0 0 0 89 6 18
2008 Student 36 55 0 9 0 0 0 91 9 11

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 38 35 18 8 1 0 0 72 10 195
2018 Term 40 46 9 4 0 0 0 87 4 22
2018 Student 92 8 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 32 45 15 4 3 0 0 77 7 232
2017 Term 41 39 19 0 0 0 0 81 0 20
2017 Student 81 19 0 0 0 0 0 100 0 15
2014 Indeterminate (permanent) 32 40 18 8 2 0 1 72 10 233
2014 Term 69 31 0 0 0 0 0 100 0 10
2011 Indeterminate (permanent) 31 40 17 7 4 0 0 71 11 323
2011 Term 55 31 10 0 3 0 0 86 3 29
2008 Indeterminate (permanent) 31 31 24 8 6 0 0 63 14 340
2008 Term 11 61 28 0 0 0 0 72 0 18
2008 Student 27 45 18 9 0 0 0 73 9 11

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 21 37 17 12 1 0 30 33 194
2018 Term 5 25 38 23 0 0 10 25 33 21
2018 Student 0 15 31 46 8 0 0 54 15 13
2017 Indeterminate (permanent) 11 22 42 16 6 1 1 23 34 232
2017 Term 16 14 33 23 9 0 5 33 32 20
2017 Student 0 14 12 35 32 0 7 72 15 15
2014 Indeterminate (permanent) 12 24 41 13 8 0 2 22 36 232
2014 Term 10 0 51 29 10 0 0 39 10 10
2011 Indeterminate (permanent) 14 23 40 14 7 0 2 21 38 321
2011 Term 10 16 33 17 24 0 0 41 26 29
2008 Indeterminate (permanent) 10 24 38 20 5 1 2 26 35 340
2008 Term 6 17 17 44 17 0 0 61 22 18
2008 Student 18 18 45 0 9 0 9 10 40 11

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 3 10 23 31 31 1 1 63 13 191
2018 Term 0 9 19 39 24 0 10 69 10 22
2018 Student 0 8 8 15 69 0 0 85 8 13
2017 Indeterminate (permanent) 5 10 33 29 20 2 1 51 16 233
2017 Term 9 17 4 31 38 0 0 69 26 20
2017 Student 0 0 6 14 54 5 21 92 0 15
2014 Indeterminate (permanent) 7 13 30 30 14 3 3 47 22 230
2014 Term 10 0 30 20 40 0 0 60 10 10
2011 Indeterminate (permanent) 8 15 28 28 18 1 3 47 24 322
2011 Term 3 6 39 24 25 3 0 50 10 29
2008 Indeterminate (permanent) 6 15 27 34 13 1 4 49 23 341
2008 Term 6 11 6 44 33 0 0 78 17 18
2008 Student 9 0 45 9 18 9 9 33 11 11

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 21 36 19 10 0 1 29 34 191
2018 Term 5 26 41 14 4 0 10 20 34 22
2018 Student 0 0 54 8 38 0 0 46 0 13
2017 Indeterminate (permanent) 18 25 28 18 10 1 0 29 43 232
2017 Term 15 37 14 12 18 4 0 31 54 20
2017 Student 0 27 35 14 17 0 7 34 29 15
2014 Indeterminate (permanent) 22 20 32 16 6 1 3 23 44 232
2014 Term 10 40 10 9 30 0 0 39 51 10
2011 Indeterminate (permanent) 21 25 31 14 7 0 2 21 47 321
2011 Term 17 14 21 17 21 7 3 42 35 29
2008 Indeterminate (permanent) 24 24 27 17 5 1 3 23 50 341
2008 Term 6 17 22 28 11 0 17 47 27 18
2008 Student 18 0 27 9 27 9 9 44 22 11

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 7 15 42 26 10 1 0 36 21 191
2018 Term 0 5 48 29 8 0 10 41 5 21
2018 Student 0 0 15 38 46 0 0 85 0 13
2017 Indeterminate (permanent) 9 19 43 21 6 0 0 28 28 233
2017 Term 11 11 32 33 13 0 0 46 22 20
2017 Student 0 0 0 20 80 0 0 100 0 15
2014 Indeterminate (permanent) 8 21 44 18 7 1 1 25 30 231
2014 Term 0 10 20 10 59 0 0 69 10 10
2011 Indeterminate (permanent) 10 16 38 25 9 0 2 35 27 321
2011 Term 7 0 35 27 28 4 0 56 7 29
2008 Indeterminate (permanent) 6 17 39 26 9 1 1 36 24 339
2008 Term 17 0 28 28 22 6 0 53 18 18
2008 Student 0 18 36 9 27 0 9 40 20 11

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 23 33 17 13 0 1 31 36 193
2018 Term 5 5 32 40 9 0 10 54 10 22
2018 Student 0 0 8 46 38 0 8 92 0 13
2017 Indeterminate (permanent) 13 26 33 18 6 1 1 25 41 232
2017 Term 9 18 22 23 22 5 0 48 29 20
2017 Student 0 0 0 14 59 0 27 100 0 15
2014 Indeterminate (permanent) 23 31 31 11 4 0 1 15 54 233
2014 Term 9 21 10 30 20 10 0 55 34 10
2011 Indeterminate (permanent) 15 23 31 18 12 0 2 30 38 321
2011 Term 10 13 21 24 28 0 4 54 24 29
2008 Indeterminate (permanent) 9 19 33 24 12 3 1 37 29 339
2008 Term 12 12 0 35 24 18 0 71 29 17
2008 Student 9 18 27 9 9 0 27 25 38 11

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 3 9 27 36 23 2 0 60 12 193
2018 Term 0 23 18 36 9 0 14 52 27 22
2018 Student 0 0 0 18 82 0 0 100 0 11
2017 Indeterminate (permanent) 2 10 24 42 17 2 3 62 13 232
2017 Term 5 12 11 36 31 5 0 71 18 20
2017 Student 0 0 6 14 47 19 14 91 0 15
2014 Indeterminate (permanent) 5 13 29 32 13 2 6 49 20 232
2014 Term 0 0 20 29 51 0 0 80 0 10
2011 Indeterminate (permanent) 6 14 26 31 19 0 4 52 21 321
2011 Term 10 13 24 21 28 0 3 51 25 29
2008 Indeterminate (permanent) 8 17 32 25 10 4 3 38 27 341
2008 Term 6 0 28 22 28 6 11 60 7 18
2008 Student 0 9 36 18 9 0 27 38 13 11

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 7 19 43 19 12 0 1 31 26 193
2018 Term 5 3 59 24 0 0 10 26 9 22
2018 Student 0 8 38 15 38 0 0 54 8 13
2017 Indeterminate (permanent) 12 24 38 15 8 3 0 24 37 233
2017 Term 14 27 29 21 9 0 0 30 41 20
2017 Student 13 0 26 14 40 0 7 59 14 15
2014 Indeterminate (permanent) 16 23 38 14 6 1 2 21 40 233
2014 Term 10 40 0 20 30 0 0 50 50 10
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 35 10 6 3 3 1 81 9 195
2018 Term 29 33 23 5 0 5 4 69 5 21
2018 Student 46 38 8 0 0 0 8 92 0 13
2017 Indeterminate (permanent) 45 26 9 7 5 4 4 78 13 232
2017 Term 20 46 11 6 0 11 6 80 7 18
2017 Student 54 21 0 0 0 18 7 100 0 15
2014 Indeterminate (permanent) 40 32 11 8 4 4 2 76 13 233
2014 Term 40 20 10 0 0 20 10 85 0 10

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 57 26 7 8 2 0 0 83 10 194
2018 Term 56 16 19 10 0 0 0 71 10 20
2018 Student 85 15 0 0 0 0 0 100 0 13
2017 Indeterminate (permanent) 56 25 6 8 3 0 0 83 11 233
2017 Term 31 69 0 0 0 0 0 100 0 19
2017 Student 72 21 7 0 0 0 0 93 0 15
2014 Indeterminate (permanent) 58 20 5 9 6 1 0 80 15 233
2014 Term 60 0 30 0 11 0 0 60 11 10

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 27 14 9 4 14 2 68 16 193
2018 Term 25 20 28 13 0 9 5 53 15 21
2018 Student 38 15 15 0 0 31 0 78 0 13
2017 Indeterminate (permanent) 24 27 15 13 5 13 3 61 21 231
2017 Term 21 25 9 10 12 23 0 60 29 20
2017 Student 33 0 7 0 0 60 0 83 0 15
2014 Indeterminate (permanent) 22 28 15 11 6 13 5 61 21 233
2014 Term 30 20 0 9 0 30 10 84 16 10

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 69 24 4 2 1 0 0 94 3 195
2018 Term 62 29 0 9 0 0 0 91 9 21
2018 Student 85 15 0 0 0 0 0 100 0 13
2017 Indeterminate (permanent) 62 28 3 5 1 0 0 90 6 231
2017 Term 62 33 5 0 0 0 0 95 0 20
2017 Student 86 14 0 0 0 0 0 100 0 15
2014 Indeterminate (permanent) 58 32 5 2 3 0 0 91 5 233
2014 Term 80 20 0 0 0 0 0 100 0 10

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 59 34 4 2 2 0 0 93 3 194
2018 Term 45 46 0 4 5 0 0 91 9 20
2018 Student 85 15 0 0 0 0 0 100 0 13
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 59 30 6 3 1 0 1 90 4 193
2018 Term 41 45 13 0 0 0 0 87 0 22
2018 Student 58 42 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 53 32 5 9 2 0 0 85 10 233
2017 Term 34 35 10 14 0 0 8 74 15 20
2017 Student 53 47 0 0 0 0 0 100 0 15
2014 Indeterminate (permanent) 52 34 8 3 3 0 0 86 6 233
2014 Term 60 21 0 9 10 0 0 80 20 10
2011 Indeterminate (permanent) 45 33 9 7 5 0 0 79 12 321
2011 Term 58 28 14 0 0 0 0 86 0 29
2008 Indeterminate (permanent) 38 32 13 9 8 0 0 71 16 341
2008 Term 44 28 6 17 6 0 0 72 22 18
2008 Student 36 55 0 0 9 0 0 91 9 11

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 66 22 5 4 1 1 0 89 5 192
2018 Term 59 28 9 3 0 0 0 87 3 22
2018 Student 75 17 8 0 0 0 0 92 0 12
2017 Indeterminate (permanent) 57 29 6 6 1 1 0 87 7 233
2017 Term 46 36 5 5 0 0 8 89 6 20
2017 Student 79 21 0 0 0 0 0 100 0 15
2014 Indeterminate (permanent) 55 28 6 4 3 2 1 86 7 233
2014 Term 30 51 9 10 0 0 0 80 10 10
2011 Indeterminate (permanent) 50 28 10 6 4 2 0 80 10 323
2011 Term 65 28 3 4 0 0 0 93 4 29
2008 Indeterminate (permanent) 48 26 10 9 5 1 1 76 14 340
2008 Term 50 28 6 6 6 6 0 82 12 18
2008 Student 27 55 9 9 0 0 0 82 9 11

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 61 29 6 3 1 0 0 90 3 192
2018 Term 37 37 26 0 0 0 0 74 0 22
2018 Student 75 25 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 55 31 5 6 3 1 0 86 9 233
2017 Term 38 36 5 9 0 5 8 84 10 20
2017 Student 72 21 7 0 0 0 0 93 0 15
2014 Indeterminate (permanent) 56 32 4 5 4 0 0 88 9 233
2014 Term 59 21 0 10 9 0 0 80 20 10
2011 Indeterminate (permanent) 44 36 5 10 5 0 0 80 15 323
2011 Term 55 32 3 4 3 3 0 89 7 29
2008 Indeterminate (permanent) 45 29 8 10 6 1 0 76 16 341
2008 Term 44 22 11 17 6 0 0 67 22 18
2008 Student 36 36 9 18 0 0 0 73 18 11

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 69 21 6 3 1 1 0 90 4 193
2018 Term 74 14 12 0 0 0 0 88 0 22
2018 Student 92 8 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 65 22 6 4 3 1 0 88 7 232
2017 Term 54 30 4 4 0 0 8 91 5 20
2017 Student 79 21 0 0 0 0 0 100 0 15

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 66 26 3 3 2 0 0 92 5 191
2018 Term 64 18 13 5 0 0 0 82 5 22
2018 Student 92 8 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 61 23 7 5 3 0 0 85 8 232
2017 Term 43 29 14 5 0 0 8 79 6 20
2017 Student 79 14 7 0 0 0 0 93 0 15
2014 Indeterminate (permanent) 58 25 7 6 4 0 0 83 9 232
2014 Term 60 21 0 20 0 0 0 80 20 10
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 54 29 9 1 0 1 5 89 2 65
2017 Indeterminate (permanent) 51 24 12 6 3 1 4 79 9 77
2014 Indeterminate (permanent) 49 27 4 7 3 1 9 84 11 70

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 39 11 5 2 0 0 82 7 195
2018 Term 55 41 4 0 0 0 0 96 0 22
2018 Student 92 8 0 0 0 0 0 100 0 13
2017 Indeterminate (permanent) 36 42 10 9 2 2 0 80 11 232
2017 Term 42 44 0 5 4 4 0 90 10 20
2017 Student 66 21 6 0 0 7 0 94 0 15
2014 Indeterminate (permanent) 33 39 9 12 4 3 0 74 17 233
2014 Term 79 11 0 0 0 10 0 100 0 10
2011 Indeterminate (permanent) 34 34 11 11 7 4 0 70 18 321
2011 Term 52 21 17 4 3 0 3 75 7 29

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 39 10 7 1 0 0 81 9 195
2018 Term 59 27 9 5 0 0 0 87 5 22
2018 Student 77 23 0 0 0 0 0 100 0 13
2017 Indeterminate (permanent) 41 38 9 8 3 0 0 79 11 232
2017 Term 49 37 5 5 4 0 0 85 9 20
2017 Student 79 21 0 0 0 0 0 100 0 15
2014 Indeterminate (permanent) 29 39 14 12 5 0 0 68 17 233
2014 Term 79 0 11 0 10 0 0 79 10 10
2011 Indeterminate (permanent) 28 35 13 14 9 1 0 64 23 322
2011 Term 52 25 17 3 3 0 0 76 7 29
2008 Indeterminate (permanent) 31 32 11 13 11 2 0 64 25 341
2008 Term 50 28 11 0 11 0 0 78 11 18
2008 Student 18 64 0 9 0 0 9 90 10 11

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 40 10 15 4 3 0 70 20 193
2018 Term 42 40 0 13 0 0 5 86 14 22
2018 Student 54 23 15 0 0 8 0 83 0 13
2017 Indeterminate (permanent) 26 35 13 16 6 4 0 64 23 230
2017 Term 30 40 11 5 9 4 0 73 15 20
2017 Student 47 21 7 0 6 19 0 84 7 15
2014 Indeterminate (permanent) 23 36 15 16 6 4 0 61 23 233
2014 Term 10 70 9 0 10 0 0 80 10 10
2011 Indeterminate (permanent) 16 38 17 17 9 2 0 55 27 323
2011 Term 48 17 14 10 3 3 3 70 15 29
2008 Indeterminate (permanent) 19 39 12 18 9 4 0 60 28 341
2008 Term 33 44 6 6 6 6 0 82 12 18
2008 Student 18 18 27 27 0 0 9 40 30 11

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 44 9 13 3 2 0 75 16 195
2018 Term 50 36 5 9 0 0 0 87 9 22
2018 Student 46 38 8 8 0 0 0 85 8 13
2017 Indeterminate (permanent) 25 39 14 13 8 1 0 65 21 231
2017 Term 34 34 16 7 4 4 0 72 12 20
2017 Student 46 40 7 0 0 7 0 92 0 15
2014 Indeterminate (permanent) 24 42 15 12 6 1 0 67 18 233
2014 Term 50 20 0 20 10 0 0 70 30 10
2011 Indeterminate (permanent) 19 39 15 15 11 1 0 59 26 323
2011 Term 42 34 7 14 3 0 0 76 17 29
2008 Indeterminate (permanent) 20 41 13 16 10 1 0 62 26 341
2008 Term 28 50 0 17 6 0 0 78 22 18
2008 Student 18 55 9 9 0 9 0 80 10 11
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 42 10 5 2 1 0 83 7 192
2018 Term 60 18 18 4 0 0 0 78 4 22
2018 Student 83 17 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 38 44 10 8 0 0 0 82 8 231
2017 Term 38 43 4 15 0 0 0 81 15 20
2017 Student 72 28 0 0 0 0 0 100 0 14
2014 Indeterminate (permanent) 44 37 10 6 3 0 0 82 9 233
2014 Term 49 31 0 0 20 0 0 80 20 10
2011 Indeterminate (permanent) 31 43 13 7 5 0 0 74 13 321
2011 Term 35 34 13 14 3 0 0 69 18 29

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 53 30 10 3 1 2 0 86 4 192
2018 Term 50 22 19 9 0 0 0 73 9 22
2018 Student 75 25 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 51 34 7 4 1 3 0 87 5 232
2017 Term 34 52 0 0 0 14 0 100 0 20
2017 Student 21 53 7 0 7 5 7 84 8 15
2014 Indeterminate (permanent) 58 27 6 4 2 2 1 88 6 231
2014 Term 60 30 10 0 0 0 0 90 0 10
2011 Indeterminate (permanent) 52 28 9 7 4 1 0 80 10 321
2011 Term 55 28 7 4 0 0 6 88 4 29
2008 Indeterminate (permanent) 36 31 9 10 11 4 0 69 21 340
2008 Term 39 39 6 6 11 0 0 78 17 18
2008 Student 9 45 0 27 9 0 9 60 40 11

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 54 31 9 5 1 0 0 85 5 193
2018 Term 59 18 13 9 0 0 0 77 9 22
2018 Student 75 25 0 0 0 0 0 100 0 12

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 24 18 8 9 7 0 62 18 192
2018 Term 32 27 10 9 0 17 5 76 12 22
2018 Student 83 17 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 24 24 16 12 13 10 1 54 28 231
2017 Term 13 34 22 7 0 24 0 62 9 19
2017 Student 45 28 7 0 0 13 7 91 0 15
2014 Indeterminate (permanent) 25 22 16 15 12 8 2 52 31 233
2014 Term 9 71 0 0 0 20 0 100 0 10
2011 Indeterminate (permanent) 19 21 19 12 15 11 3 46 32 320
2011 Term 38 14 13 14 3 14 3 63 21 29

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 32 15 8 3 0 0 74 11 193
2018 Term 32 37 17 10 5 0 0 69 14 22
2018 Student 100 0 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 36 38 9 12 4 2 0 75 16 232
2017 Term 42 28 21 9 0 0 0 70 9 20
2017 Student 60 21 7 0 0 5 7 92 0 15
2014 Indeterminate (permanent) 29 36 16 12 6 1 0 65 19 233
2014 Term 41 49 10 0 0 0 0 90 0 10
2011 Indeterminate (permanent) 36 33 11 12 7 1 0 69 19 322
2011 Term 31 36 14 10 7 0 3 69 17 29
2008 Indeterminate (permanent) 32 35 9 11 12 2 0 68 23 341
2008 Term 39 28 6 17 6 6 0 71 24 18
2008 Student 0 45 36 9 0 0 9 50 10 11

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 26 15 20 10 2 2 54 31 193
2018 Term 32 28 19 17 5 0 0 59 22 22
2018 Student 50 33 8 0 0 8 0 91 0 12
2017 Indeterminate (permanent) 18 31 10 20 15 3 3 52 37 231
2017 Term 17 34 14 4 21 9 0 56 28 20
2017 Student 20 42 0 12 0 19 7 83 17 15
2014 Indeterminate (permanent) 19 23 12 22 21 3 1 44 44 233
2014 Term 20 39 20 11 9 0 0 60 20 10
2011 Indeterminate (permanent) 14 23 15 19 26 0 2 38 47 323
2011 Term 14 29 10 20 17 0 10 47 41 29
2008 Indeterminate (permanent) 12 27 11 18 30 1 1 40 49 341
2008 Term 11 28 28 11 22 0 0 39 33 18
2008 Student 18 27 9 0 9 9 27 71 14 11

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 44 40 10 4 2 1 0 84 6 191
2018 Term 32 41 10 18 0 0 0 73 18 22
2018 Student 67 33 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 33 44 11 6 3 2 0 79 10 232
2017 Term 30 43 9 12 5 0 0 73 17 20
2017 Student 47 28 20 0 0 5 0 79 0 15

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 58 28 10 2 1 2 1 88 2 195
2018 Term 64 18 14 0 0 5 0 85 0 22
2018 Student 92 8 0 0 0 0 0 100 0 13
2017 Indeterminate (permanent) 51 34 9 2 2 3 0 88 4 231
2017 Term 61 28 12 0 0 0 0 88 0 20
2017 Student 60 28 0 0 0 12 0 100 0 15
2014 Indeterminate (permanent) 50 32 11 1 1 4 0 86 3 233
2014 Term 80 10 0 9 0 0 0 91 9 10

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 61 28 8 2 1 0 0 89 4 194
2018 Term 68 14 14 5 0 0 0 81 5 22
2018 Student 92 8 0 0 0 0 0 100 0 13
2017 Indeterminate (permanent) 46 41 8 4 0 0 0 87 5 232
2017 Term 60 35 5 0 0 0 0 95 0 20
2017 Student 59 34 0 0 0 7 0 100 0 15
2014 Indeterminate (permanent) 46 37 9 5 2 2 0 84 7 233
2014 Term 60 40 0 0 0 0 0 100 0 10
2011 Indeterminate (permanent) 38 36 14 7 4 1 0 75 11 321
2011 Term 55 31 3 3 7 0 0 87 10 29

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 68 26 3 2 1 0 0 94 3 194
2018 Term 68 19 9 5 0 0 0 87 5 22
2018 Student 100 0 0 0 0 0 0 100 0 13
2017 Indeterminate (permanent) 62 34 3 1 0 0 0 96 1 232
2017 Term 68 26 0 5 0 0 0 95 5 20
2017 Student 79 21 0 0 0 0 0 100 0 15
2014 Indeterminate (permanent) 57 30 9 3 1 0 0 87 4 232
2014 Term 70 20 0 10 0 0 0 90 10 10
2011 Indeterminate (permanent) 48 34 9 4 4 0 0 82 8 322
2011 Term 59 28 10 0 3 0 0 87 3 29
2008 Indeterminate (permanent) 46 37 6 8 4 0 0 83 12 341
2008 Term 72 22 6 0 0 0 0 94 0 18
2008 Student 45 36 9 9 0 0 0 82 9 11

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 65 24 8 2 1 0 0 90 3 194
2018 Term 59 18 23 0 0 0 0 77 0 22
2018 Student 100 0 0 0 0 0 0 100 0 13
2017 Indeterminate (permanent) 57 30 6 4 2 1 0 87 6 232
2017 Term 60 24 10 0 5 0 0 84 5 20
2017 Student 79 14 0 0 0 7 0 100 0 15
2014 Indeterminate (permanent) 43 33 14 7 4 0 0 75 11 233
2014 Term 70 11 0 0 10 9 0 89 11 10
2011 Indeterminate (permanent) 41 29 13 9 7 1 0 71 16 322
2011 Term 41 48 0 7 3 0 0 90 10 29

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 62 30 5 2 1 0 0 92 3 194
2018 Term 59 23 14 4 0 0 0 82 4 22
2018 Student 92 8 0 0 0 0 0 100 0 13
2017 Indeterminate (permanent) 53 33 6 4 2 1 0 87 6 232
2017 Term 51 33 10 0 5 0 0 84 5 20
2017 Student 72 28 0 0 0 0 0 100 0 15
2014 Indeterminate (permanent) 44 31 13 6 4 0 0 76 11 233
2014 Term 60 30 0 0 10 0 0 90 10 10
2011 Indeterminate (permanent) 39 35 11 9 6 0 0 73 15 322
2011 Term 48 38 3 7 3 0 0 86 10 29
2008 Indeterminate (permanent) 38 35 11 10 6 1 0 73 16 341
2008 Term 56 33 6 6 0 0 0 89 6 18
2008 Student 64 18 9 0 9 0 0 82 9 11

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 53 23 12 10 2 1 0 76 12 195
2018 Term 46 27 9 9 4 5 0 76 14 22
2018 Student 62 31 0 0 0 8 0 100 0 13
2017 Indeterminate (permanent) 43 30 14 7 4 2 0 74 12 232
2017 Term 51 16 14 5 9 5 0 70 15 20
2017 Student 53 19 14 7 0 7 0 77 8 15
2014 Indeterminate (permanent) 34 24 14 13 10 4 1 61 24 233
2014 Term 60 10 9 11 10 0 0 70 21 10
2011 Indeterminate (permanent) 31 28 14 14 8 4 1 62 23 322
2011 Term 38 30 17 8 3 3 0 71 11 29
2008 Indeterminate (permanent) 31 28 13 15 9 5 0 61 25 341
2008 Term 44 28 0 22 6 0 0 72 28 18
2008 Student 27 18 27 0 18 9 0 50 20 11
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Indeterminate (permanent) 24 40 35 194
2018 Term 34 28 38 22
2018 Student 31 23 46 13
2017 Indeterminate (permanent) 23 44 33 233
2017 Term 34 26 40 20
2017 Student 65 7 28 15
2014 Indeterminate (permanent) 28 37 35 233
2014 Term 50 30 20 10
2011 Indeterminate (permanent) 36 32 33 322
2011 Term 24 21 55 29

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Indeterminate (permanent) 29 10 36 16 2 6 47
2017 Indeterminate (permanent) 24 11 50 9 3 3 54
2017 Student 0 0 0 0 100 0 10
2014 Indeterminate (permanent) 17 12 41 17 9999 12 65
2011 Indeterminate (permanent) 23 12 38 20 9999 7 114
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 7 93 195
2018 Term 23 77 22

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 33 15

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 15

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 48 15

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 54 15

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 48 15

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 35 15

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 42 15

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 15

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 15

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 15

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 48 15

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 15

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 15

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 15

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 33 15

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 15

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 15

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 15

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 15

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 40 15

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 15

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 62 15

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 13 19 4 2 25 5 66 7 195
2018 Term 23 19 24 5 0 30 0 60 7 22
2018 Student 54 15 8 0 0 8 15 90 0 13
2017 Indeterminate (permanent) 28 20 16 3 3 25 5 69 8 232
2017 Term 22 19 5 0 0 30 24 90 0 19
2017 Student 28 7 7 0 0 46 12 83 0 15
2014 Indeterminate (permanent) 25 15 15 5 4 31 5 63 13 233
2014 Term 10 0 20 11 0 49 10 25 26 10

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 49 25 12 4 2 7 1 81 6 193
2018 Term 57 19 5 5 0 14 0 89 6 21
2018 Student 85 15 0 0 0 0 0 100 0 13
2017 Indeterminate (permanent) 45 26 10 5 1 12 0 82 7 232
2017 Term 39 47 0 0 0 9 5 100 0 20
2017 Student 59 20 0 0 0 21 0 100 0 15
2014 Indeterminate (permanent) 41 27 15 6 3 8 0 74 9 233
2014 Term 39 20 10 20 0 10 0 66 22 10
2011 Indeterminate (permanent) 41 34 13 4 3 4 0 79 8 322
2011 Term 43 26 28 0 0 3 0 71 0 28
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 3 97 192
2018 Term 0 100 21

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 32 13 17 2 1 31 4 69 4 194
2018 Term 29 9 19 0 0 43 0 67 0 22
2018 Student 54 8 8 0 0 15 15 89 0 13
2017 Indeterminate (permanent) 26 13 17 3 1 36 5 65 6 233
2017 Term 19 20 9 7 0 32 14 70 13 20
2017 Student 21 14 0 0 0 53 12 100 0 15
2014 Indeterminate (permanent) 29 11 16 1 2 37 5 68 4 232
2014 Term 20 21 10 0 0 49 0 80 0 10

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 26 13 0 1 8 1 84 2 195
2018 Term 51 31 9 0 0 9 0 90 0 22
2018 Student 77 23 0 0 0 0 0 100 0 13
2017 Indeterminate (permanent) 48 26 9 2 1 14 1 86 4 233
2017 Term 41 45 0 4 0 9 0 95 5 20
2017 Student 51 28 0 0 0 21 0 100 0 15
2014 Indeterminate (permanent) 45 28 13 2 1 11 1 82 3 233
2014 Term 59 20 10 0 0 10 0 89 0 10
2011 Indeterminate (permanent) 46 31 13 3 1 5 0 82 4 322
2011 Term 52 35 6 0 0 6 0 93 0 29
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 55 27 9 5 4 0 1 82 8 195
2018 Term 54 14 23 9 0 0 0 68 9 22
2018 Student 69 31 0 0 0 0 0 100 0 13
2017 Indeterminate (permanent) 54 28 12 3 4 0 0 82 7 232
2017 Term 28 28 30 14 0 0 0 55 14 20
2017 Student 63 31 6 0 0 0 0 94 0 15

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 29 32 15 9 0 0 44 24 194
2018 Term 17 42 27 9 0 0 5 62 9 22
2018 Student 31 46 23 0 0 0 0 77 0 13
2017 Indeterminate (permanent) 17 31 24 21 7 0 0 49 27 232
2017 Term 23 38 17 7 11 0 5 64 18 20
2017 Student 66 14 20 0 0 0 0 80 0 14

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 30 29 12 7 0 1 52 19 195
2018 Term 21 38 27 5 5 0 5 62 10 22
2018 Student 77 23 0 0 0 0 0 100 0 13
2017 Indeterminate (permanent) 16 33 27 17 7 0 0 50 24 233
2017 Term 22 29 29 4 11 0 5 54 16 20
2017 Student 82 11 0 0 7 0 0 93 7 15

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 29 32 14 6 0 1 48 20 195
2018 Term 27 31 24 18 0 0 0 58 18 22
2018 Student 54 38 8 0 0 0 0 92 0 13
2017 Indeterminate (permanent) 18 32 22 18 9 0 0 50 27 231
2017 Term 32 28 0 19 16 0 5 63 37 20
2017 Student 65 28 0 0 0 7 0 100 0 15

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 27 20 5 1 0 2 74 6 195
2018 Term 40 37 18 0 0 0 5 81 0 22
2018 Student 77 15 0 0 0 0 8 100 0 13
2017 Indeterminate (permanent) 41 31 14 7 3 0 4 75 10 232
2017 Term 71 5 8 11 0 0 5 79 12 19
2017 Student 74 19 0 0 7 0 0 93 7 15

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 27 25 8 5 0 0 61 14 193
2018 Term 46 32 18 4 0 0 0 78 4 22
2018 Student 62 8 31 0 0 0 0 69 0 13
2017 Indeterminate (permanent) 27 35 21 9 8 0 0 62 18 231
2017 Term 45 10 17 28 0 0 0 55 28 20
2017 Student 33 28 26 13 0 0 0 61 13 15

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 44 18 6 3 0 1 73 9 194
2018 Term 41 22 24 9 0 5 0 66 9 22
2018 Student 62 31 8 0 0 0 0 92 0 13
2017 Indeterminate (permanent) 25 34 22 11 6 0 0 60 18 230
2017 Term 35 22 26 6 5 4 0 60 12 20
2017 Student 54 25 21 0 0 0 0 79 0 15

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 39 25 9 6 0 1 59 16 193
2018 Term 23 39 33 5 0 0 0 63 5 22
2018 Student 54 38 8 0 0 0 0 92 0 13
2017 Indeterminate (permanent) 15 34 24 16 10 0 0 49 26 229
2017 Term 26 27 21 25 0 0 0 54 25 20
2017 Student 60 21 7 5 0 7 0 87 5 15

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 38 20 8 4 0 0 68 12 195
2018 Term 23 19 30 23 5 0 0 42 28 22
2018 Student 46 31 23 0 0 0 0 77 0 13
2017 Indeterminate (permanent) 22 38 21 11 8 0 0 60 19 230
2017 Term 22 21 31 26 0 0 0 43 26 20
2017 Student 45 27 21 7 0 0 0 72 7 15

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 38 21 11 3 0 1 64 14 195
2018 Term 26 51 14 9 0 0 0 77 9 22
2018 Student 33 50 17 0 0 0 0 83 0 12
2017 Indeterminate (permanent) 21 38 21 13 6 0 0 59 19 230
2017 Term 32 41 12 6 4 0 5 76 11 20
2017 Student 33 53 7 7 0 0 0 86 7 15

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 53 23 17 4 3 0 0 76 7 195
2018 Term 50 32 5 4 9 0 0 82 13 22
2018 Student 75 25 0 0 0 0 0 100 0 12
2017 Indeterminate (permanent) 62 22 10 4 2 0 0 84 6 233
2017 Term 75 5 6 0 9 0 5 84 10 20
2017 Student 61 27 7 0 0 5 0 93 0 15

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 80 15 2 1 0 0 2 97 1 194
2018 Term 68 23 9 0 0 0 0 91 0 22
2018 Student 77 15 0 0 0 8 0 100 0 13

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 83 11 2 1 2 0 1 96 2 194
2018 Term 77 9 9 5 0 0 0 86 5 22
2018 Student 92 8 0 0 0 0 0 100 0 13
2017 Indeterminate (permanent) 82 7 4 4 2 1 1 91 5 231
2017 Term 70 19 11 0 0 0 0 89 0 20
2017 Student 93 0 0 0 0 7 0 100 0 15

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 64 27 5 2 1 0 2 92 3 194
2018 Term 51 22 18 5 0 0 5 76 5 22
2018 Student 100 0 0 0 0 0 0 100 0 13
2017 Indeterminate (permanent) 60 28 8 2 1 0 1 89 3 233
2017 Term 75 9 6 5 0 0 5 88 5 20
2017 Student 93 0 0 0 0 7 0 100 0 15

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 58 26 9 3 2 0 2 86 5 195
2018 Term 58 37 5 0 0 0 0 95 0 22
2018 Student 92 8 0 0 0 0 0 100 0 13
2017 Indeterminate (permanent) 59 21 9 8 3 0 1 80 11 233
2017 Term 66 18 11 0 0 0 5 89 0 20
2017 Student 93 0 7 0 0 0 0 93 0 15

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 60 12 3 2 0 0 22 93 3 194
2018 Term 58 9 0 0 0 0 33 100 0 21
2018 Student 69 0 0 0 0 0 31 100 0 13
2017 Indeterminate (permanent) 54 15 4 1 1 0 26 93 2 233
2017 Term 58 6 0 0 0 0 36 100 0 20
2017 Student 79 0 0 0 0 0 21 100 0 15

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 69 21 4 1 1 0 4 94 2 195
2018 Term 82 9 0 9 0 0 0 91 9 22
2018 Student 100 0 0 0 0 0 0 100 0 13
2017 Indeterminate (permanent) 70 20 2 2 0 0 5 95 3 233
2017 Term 68 11 4 0 0 0 17 95 0 20
2017 Student 79 7 0 0 0 7 7 100 0 15

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 73 18 3 0 2 0 3 95 2 195
2018 Term 17 23 19 23 18 0 0 40 41 22
2018 Student 62 15 15 8 0 0 0 77 8 13
2017 Indeterminate (permanent) 70 19 6 1 1 1 1 92 3 233
2017 Term 17 10 43 19 11 0 0 27 30 20
2017 Student 42 19 32 7 0 0 0 61 7 15

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 54 31 9 3 1 0 3 87 4 194
2018 Term 65 22 5 9 0 0 0 86 9 22
2018 Student 77 23 0 0 0 0 0 100 0 13
2017 Indeterminate (permanent) 46 33 14 5 2 1 1 80 6 232
2017 Term 52 27 16 0 5 0 0 79 5 20
2017 Student 54 33 6 7 0 0 0 87 7 15

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 39 35 8 1 1 0 55 9 194
2018 Term 19 46 32 3 0 0 0 65 3 22
2018 Student 46 54 0 0 0 0 0 100 0 13
2017 Indeterminate (permanent) 12 33 41 11 3 0 0 45 14 233
2017 Term 13 51 30 0 5 0 0 65 5 20
2017 Student 28 58 7 7 0 0 0 86 7 15

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 4 16 43 25 11 0 0 37 20 194
2018 Term 4 14 30 47 5 0 0 52 18 22
2018 Student 0 0 23 54 23 0 0 77 0 13
2017 Indeterminate (permanent) 9 14 47 23 6 0 0 29 24 232
2017 Term 10 5 52 19 14 0 0 32 15 20
2017 Student 0 8 15 42 35 0 0 77 8 14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 39 8 3 1 3 0 88 3 195
2018 Term 41 36 9 14 0 0 0 77 14 22
2018 Student 46 38 0 0 0 15 0 100 0 13
2017 Indeterminate (permanent) 47 38 5 7 1 2 0 86 9 231
2017 Term 39 26 26 9 0 0 0 65 9 20
2017 Student 31 55 0 0 0 14 0 100 0 15

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 36 10 3 2 1 0 84 5 195
2018 Term 41 31 28 0 0 0 0 72 0 22
2018 Student 69 31 0 0 0 0 0 100 0 13
2017 Indeterminate (permanent) 41 36 10 10 3 1 0 77 13 233
2017 Term 39 39 9 8 5 0 0 77 13 20
2017 Student 59 34 7 0 0 0 0 93 0 15
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 62 26 6 3 2 2 0 62 38 195
2018 Term 77 18 5 0 0 0 0 77 23 22
2018 Student 69 15 0 0 0 15 0 82 18 13
2017 Indeterminate (permanent) 52 27 8 3 4 5 1 56 44 232
2017 Term 42 19 30 0 4 4 0 44 56 20
2017 Student 68 7 0 0 0 25 0 91 9 15

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 73
2017 Indeterminate (permanent) 8 92
2017 Term 49 10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 20 73
2017 Indeterminate (permanent) 27 92
2017 Term 27 10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 17 73
2017 Indeterminate (permanent) 16 92
2017 Term 0 10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 36 73
2017 Indeterminate (permanent) 49 92
2017 Term 0 10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 73
2017 Indeterminate (permanent) 4 92
2017 Term 0 10

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 17 73

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 38 73
2017 Indeterminate (permanent) 48 92
2017 Term 42 10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Indeterminate (permanent) 14 57 16 7 0 5 70
2017 Indeterminate (permanent) 11 71 7 2 2 6 89
2017 Term 26 45 22 8 0 0 11

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 71 29 73

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 68 19 6 4 1 0 1 89 6 73
2017 Indeterminate (permanent) 66 19 4 1 0 0 10 95 1 96
2017 Term 44 18 12 0 0 9 18 84 0 11

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 8 14 11 15 5 30 38 40 73
2017 Indeterminate (permanent) 7 5 16 6 11 6 48 28 38 96
2017 Term 0 0 20 10 8 26 36 0 47 11

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 68 12 5 2 5 0 7 87 7 195
2018 Term 68 9 9 0 0 0 13 89 0 22
2018 Student 69 8 8 0 0 15 0 91 0 13
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