2018 Public Service Employee Survey Results for Western Economic Diversification Canada by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 51 41 4 5 0 0 0 91 5 67
2018 Non-supervisor 36 48 7 5 4 0 0 84 9 166
2017 Supervisor 49 33 7 10 1 0 0 82 12 79
2017 Non-supervisor 39 37 10 10 4 0 0 76 14 195
2014 Supervisor 39 45 7 4 4 0 0 84 9 71
2014 Non-supervisor 27 44 10 13 5 0 0 71 18 184
2011 Supervisor 40 43 6 8 2 0 2 84 10 116
2011 Non-supervisor 31 47 9 8 3 0 1 79 12 246
2008 Supervisor 42 40 8 5 2 1 2 85 7 104
2008 Non-supervisor 31 44 13 6 4 1 1 76 11 269

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 61 35 3 0 2 0 0 95 2 67
2018 Non-supervisor 40 43 9 5 4 0 0 82 9 165
2017 Supervisor 63 32 2 1 1 0 0 95 2 79
2017 Non-supervisor 41 42 8 6 3 1 0 83 9 195
2014 Supervisor 55 38 4 3 0 0 0 93 3 71
2014 Non-supervisor 37 40 12 6 5 0 0 77 11 185
2011 Supervisor 56 35 6 2 2 0 0 91 3 115
2011 Non-supervisor 42 37 11 4 5 0 0 80 9 246
2008 Supervisor 56 36 5 3 1 0 0 91 4 104
2008 Non-supervisor 31 42 12 10 4 0 0 74 14 269

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 70 27 1 0 1 0 0 97 1 67
2018 Non-supervisor 44 42 8 3 3 0 0 86 6 164
2017 Supervisor 66 34 0 0 0 0 0 100 0 79
2017 Non-supervisor 48 37 6 7 2 0 0 85 9 195
2014 Supervisor 55 34 7 4 0 0 0 89 4 71
2014 Non-supervisor 43 38 7 5 6 0 0 82 11 185
2011 Supervisor 60 35 4 1 1 0 0 95 2 116
2011 Non-supervisor 46 37 8 6 3 0 0 83 9 246
2008 Supervisor 61 34 1 4 1 0 0 94 5 104
2008 Non-supervisor 40 38 10 9 4 0 0 78 12 269

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 52 36 6 6 0 0 0 88 6 67
2018 Non-supervisor 56 28 11 3 1 0 0 84 5 165
2017 Supervisor 54 26 10 7 2 0 0 80 10 78
2017 Non-supervisor 53 29 9 6 1 1 0 84 7 194
2014 Supervisor 38 40 6 13 3 0 1 78 16 71
2014 Non-supervisor 46 35 9 6 4 0 0 81 10 184
2011 Supervisor 41 41 5 8 3 0 1 83 12 116
2011 Non-supervisor 54 30 7 6 3 0 0 84 9 244

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 58 30 8 3 2 0 0 88 5 67
2018 Non-supervisor 36 47 12 4 1 0 0 83 5 166
2017 Supervisor 53 38 4 4 1 0 0 92 5 79
2017 Non-supervisor 36 46 7 6 4 1 0 83 10 195
2014 Supervisor 46 42 4 6 1 0 0 89 7 71
2014 Non-supervisor 32 46 7 8 8 0 0 77 16 185
2011 Supervisor 41 48 4 3 4 0 0 89 7 116
2011 Non-supervisor 32 43 12 9 5 0 0 74 14 245
2008 Supervisor 50 36 7 6 1 0 0 86 7 103
2008 Non-supervisor 33 38 12 12 5 0 0 71 17 267

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 46 39 11 4 0 0 0 85 4 67
2018 Non-supervisor 39 37 14 6 2 0 1 77 8 165
2017 Supervisor 42 37 13 6 1 0 0 80 8 79
2017 Non-supervisor 38 38 11 11 2 0 0 76 13 195
2014 Supervisor 42 35 11 7 4 0 0 77 11 71
2014 Non-supervisor 38 33 14 10 5 0 0 71 15 185
2011 Supervisor 31 37 12 15 5 0 0 68 20 116
2011 Non-supervisor 31 41 9 13 5 0 0 73 18 246

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 44 42 9 3 1 0 0 87 4 67
2018 Non-supervisor 31 49 9 9 3 0 0 79 12 166
2017 Supervisor 41 46 2 10 0 0 0 88 10 79
2017 Non-supervisor 37 41 12 8 2 0 0 78 10 195

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 72 20 4 3 0 0 0 93 3 67
2018 Non-supervisor 48 42 7 2 1 0 0 90 3 165
2017 Supervisor 63 28 5 2 1 0 0 92 4 79
2017 Non-supervisor 46 39 8 6 1 0 0 85 7 195
2014 Supervisor 66 30 4 0 0 0 0 96 0 71
2014 Non-supervisor 45 41 7 4 3 0 0 86 6 185
2011 Supervisor 46 39 12 1 1 1 0 86 2 116
2011 Non-supervisor 41 42 7 7 3 1 0 83 10 245
2008 Supervisor 63 26 3 5 3 0 0 89 8 104
2008 Non-supervisor 38 41 10 7 3 0 0 79 10 268

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 47 41 9 3 0 0 0 88 3 67
2018 Non-supervisor 46 37 9 5 2 0 0 83 8 165
2017 Supervisor 50 34 10 4 3 0 0 84 6 79
2017 Non-supervisor 41 40 8 7 3 1 0 81 10 195

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 74 17 7 0 2 0 0 91 2 67
2018 Non-supervisor 56 32 9 2 1 0 0 89 2 162
2017 Supervisor 67 29 2 1 1 0 0 95 2 78
2017 Non-supervisor 54 35 7 4 1 0 0 88 4 195
2014 Supervisor 74 20 3 3 0 0 0 94 3 71
2014 Non-supervisor 55 31 7 4 3 0 0 86 7 184
2011 Supervisor 66 28 5 1 0 0 0 94 1 114
2011 Non-supervisor 60 29 7 2 2 0 0 89 4 246

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 55 38 5 3 0 0 0 93 3 67
2018 Non-supervisor 42 38 11 6 3 0 1 80 9 165
2017 Supervisor 56 28 10 4 1 0 0 84 5 78
2017 Non-supervisor 33 44 11 10 2 0 1 77 12 195
2014 Supervisor 46 38 7 6 3 0 0 85 8 71
2014 Non-supervisor 23 45 12 14 6 0 0 68 20 185
2011 Supervisor 42 41 6 6 3 0 1 84 10 116
2011 Non-supervisor 36 38 10 8 8 0 0 74 16 246

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 63 30 4 3 0 0 0 93 3 67
2018 Non-supervisor 47 38 8 5 2 0 0 85 7 164
2017 Supervisor 59 31 5 4 1 0 0 90 5 78
2017 Non-supervisor 43 35 11 9 1 1 0 79 10 195
2014 Supervisor 46 35 6 10 3 0 0 82 13 71
2014 Non-supervisor 35 39 11 8 7 0 0 74 15 185

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 57 34 3 6 0 0 0 91 6 67
2018 Non-supervisor 48 35 10 5 2 0 0 82 8 165
2017 Supervisor 57 32 8 3 1 0 0 89 4 78
2017 Non-supervisor 42 40 10 7 0 0 0 83 7 194
2014 Supervisor 52 28 11 7 1 0 0 80 9 71
2014 Non-supervisor 40 33 11 9 7 0 0 73 16 185
2011 Supervisor 50 33 8 4 3 2 0 85 7 115
2011 Non-supervisor 44 36 8 8 3 0 0 80 12 245

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 61 30 5 3 2 0 0 91 5 67
2018 Non-supervisor 51 35 11 2 1 0 0 86 3 164
2017 Supervisor 56 33 6 4 1 0 0 89 5 78
2017 Non-supervisor 48 38 7 5 3 0 0 85 8 194
2014 Supervisor 59 30 3 9 0 0 0 89 9 71
2014 Non-supervisor 43 36 9 7 5 0 0 79 12 185
2011 Supervisor 46 44 5 3 1 0 0 90 4 116
2011 Non-supervisor 42 43 8 4 3 0 0 84 7 245
2008 Supervisor 53 36 7 4 1 0 0 88 5 104
2008 Non-supervisor 36 43 10 9 2 1 0 79 11 267

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 26 27 25 17 4 0 0 54 21 67
2018 Non-supervisor 48 36 12 4 0 0 0 84 4 166
2017 Supervisor 22 34 22 12 10 0 0 56 22 78
2017 Non-supervisor 42 46 11 1 0 0 0 88 1 195
2014 Supervisor 18 32 22 21 4 0 1 51 26 71
2014 Non-supervisor 42 40 15 2 1 0 0 83 2 185
2011 Supervisor 22 31 26 13 9 0 1 52 21 116
2011 Non-supervisor 39 43 12 4 2 0 0 82 6 246
2008 Supervisor 19 20 33 16 12 0 0 39 28 104
2008 Non-supervisor 35 38 20 4 3 0 0 73 7 268

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 10 17 42 22 9 0 0 31 27 67
2018 Non-supervisor 10 23 34 19 12 1 1 32 33 165
2017 Supervisor 6 22 48 14 10 0 0 24 28 78
2017 Non-supervisor 13 20 36 19 9 2 2 29 34 195
2014 Supervisor 9 24 41 15 10 0 1 26 33 71
2014 Non-supervisor 13 21 41 16 7 1 2 24 34 184
2011 Supervisor 17 20 44 12 7 0 1 19 37 115
2011 Non-supervisor 12 23 36 16 10 0 2 27 36 245
2008 Supervisor 6 22 48 16 6 1 1 23 28 104
2008 Non-supervisor 12 24 32 22 7 1 2 30 37 268

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 0 14 27 37 23 0 0 59 14 67
2018 Non-supervisor 4 8 19 29 37 1 3 68 12 163
2017 Supervisor 4 11 39 23 21 0 1 45 15 79
2017 Non-supervisor 5 10 24 30 26 3 3 59 16 195
2014 Supervisor 6 9 33 39 13 0 1 52 15 70
2014 Non-supervisor 8 14 28 27 17 3 3 46 24 183
2011 Supervisor 7 14 32 28 18 0 2 47 21 116
2011 Non-supervisor 7 15 26 27 20 2 3 49 23 245
2008 Supervisor 4 13 30 37 14 0 3 52 17 104
2008 Non-supervisor 7 15 25 32 14 2 4 49 24 269

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 7 22 31 31 9 0 0 40 30 67
2018 Non-supervisor 13 19 41 13 12 1 2 26 32 163
2017 Supervisor 9 25 20 31 14 0 0 46 34 79
2017 Non-supervisor 19 26 30 12 11 2 1 23 46 194
2014 Supervisor 18 16 35 21 8 0 1 30 34 71
2014 Non-supervisor 23 22 28 15 7 2 4 23 48 184
2011 Supervisor 17 33 24 20 3 0 3 23 52 115
2011 Non-supervisor 21 19 32 12 12 1 2 24 42 245
2008 Supervisor 14 28 33 20 3 0 2 24 43 104
2008 Non-supervisor 26 21 24 16 8 1 4 25 49 269

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 4 21 45 21 8 0 0 29 26 66
2018 Non-supervisor 6 9 40 29 14 1 1 44 15 163
2017 Supervisor 8 20 46 18 8 0 0 26 27 79
2017 Non-supervisor 9 16 36 24 14 1 0 38 25 195
2014 Supervisor 12 20 47 13 8 0 0 21 32 70
2014 Non-supervisor 7 20 39 20 11 1 2 32 28 184
2011 Supervisor 11 15 48 20 4 0 2 24 27 116
2011 Non-supervisor 9 13 33 28 15 0 2 43 22 244
2008 Supervisor 7 19 43 24 7 0 0 31 26 104
2008 Non-supervisor 6 15 36 26 12 1 2 40 22 267

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 6 30 38 18 9 0 0 27 35 67
2018 Non-supervisor 12 16 28 23 17 0 4 41 29 165
2017 Supervisor 11 30 37 13 6 1 1 20 42 78
2017 Non-supervisor 12 22 29 20 14 2 3 35 35 195
2014 Supervisor 23 33 28 10 7 0 0 17 55 71
2014 Non-supervisor 21 28 30 12 5 2 2 18 51 185
2011 Supervisor 24 20 40 11 5 0 1 16 44 116
2011 Non-supervisor 10 21 26 21 19 0 2 41 32 244
2008 Supervisor 12 24 38 20 6 0 0 26 36 104
2008 Non-supervisor 8 16 28 26 15 5 3 43 26 266

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 3 5 29 45 18 0 0 63 8 67
2018 Non-supervisor 3 12 23 31 27 2 2 61 16 163
2017 Supervisor 0 9 26 46 17 0 1 64 9 79
2017 Non-supervisor 4 10 19 36 22 4 4 64 15 194
2014 Supervisor 3 7 27 44 15 0 4 62 10 71
2014 Non-supervisor 5 15 28 26 15 3 7 46 22 184
2011 Supervisor 7 14 32 28 14 1 4 45 21 116
2011 Non-supervisor 6 14 23 31 23 0 4 55 21 243
2008 Supervisor 9 17 39 26 7 0 2 33 26 104
2008 Non-supervisor 7 15 29 24 13 6 5 42 25 269

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 5 21 39 25 11 0 0 35 25 67
2018 Non-supervisor 8 15 45 17 13 0 2 31 23 165
2017 Supervisor 5 23 39 20 13 0 0 33 28 79
2017 Non-supervisor 15 22 35 14 10 3 2 25 38 195
2014 Supervisor 10 27 44 11 7 0 1 19 37 71
2014 Non-supervisor 18 22 32 15 8 1 3 24 42 185
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 47 39 8 3 3 0 0 86 6 67
2018 Non-supervisor 39 32 13 7 2 4 4 77 9 166
2017 Supervisor 55 31 4 7 4 0 0 86 11 77
2017 Non-supervisor 41 25 10 6 4 7 6 76 12 194
2014 Supervisor 55 31 4 4 3 0 3 88 7 71
2014 Non-supervisor 35 32 12 9 4 7 2 73 13 185

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 66 22 7 5 0 0 0 88 5 66
2018 Non-supervisor 55 26 8 8 2 0 0 81 11 165
2017 Supervisor 70 18 5 4 2 0 0 88 7 79
2017 Non-supervisor 51 31 6 8 3 1 0 83 10 194
2014 Supervisor 69 18 4 6 3 0 0 87 8 71
2014 Non-supervisor 56 19 6 10 7 2 1 77 17 185

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 36 39 15 7 1 1 0 76 9 67
2018 Non-supervisor 27 20 16 9 4 19 4 62 17 164
2017 Supervisor 36 36 12 10 2 2 2 75 13 79
2017 Non-supervisor 19 21 15 12 6 24 3 55 24 193
2014 Supervisor 32 38 9 13 3 3 3 74 16 71
2014 Non-supervisor 18 25 16 10 6 19 5 57 21 185

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 67 31 2 0 0 0 0 98 0 67
2018 Non-supervisor 70 21 4 3 1 0 0 92 4 166
2017 Supervisor 74 23 0 2 0 0 0 98 2 79
2017 Non-supervisor 60 29 4 5 2 0 0 89 7 193
2014 Supervisor 66 28 4 0 1 0 0 94 1 71
2014 Non-supervisor 57 32 4 3 3 0 1 90 6 185

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 67 30 2 1 0 0 0 97 1 67
2018 Non-supervisor 56 35 4 2 3 0 0 92 4 164
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 50 42 5 3 0 0 0 92 3 66
2018 Non-supervisor 59 29 7 2 1 0 1 89 4 165
2017 Supervisor 51 28 7 9 2 0 2 81 12 79
2017 Non-supervisor 51 35 4 8 1 1 0 87 9 195
2014 Supervisor 53 36 6 3 3 0 0 89 6 71
2014 Non-supervisor 54 32 8 3 3 0 1 86 6 185
2011 Supervisor 45 31 11 7 5 0 0 77 12 116
2011 Non-supervisor 47 34 9 5 4 0 0 81 10 244
2008 Supervisor 40 33 10 10 7 0 1 74 17 104
2008 Non-supervisor 38 32 13 8 8 0 0 71 16 269

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 65 24 6 3 0 1 0 91 3 66
2018 Non-supervisor 66 22 6 4 1 1 0 89 5 164
2017 Supervisor 59 27 6 5 1 0 2 87 7 79
2017 Non-supervisor 59 29 5 6 1 1 0 89 6 195
2014 Supervisor 60 24 8 3 3 0 1 86 6 71
2014 Non-supervisor 55 29 5 4 3 3 1 87 8 185
2011 Supervisor 50 31 8 5 3 3 0 83 8 116
2011 Non-supervisor 52 27 10 6 4 2 0 80 10 246
2008 Supervisor 53 25 8 10 3 0 2 79 13 104
2008 Non-supervisor 46 28 10 8 6 2 0 75 14 268

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 61 30 6 3 0 0 0 91 3 65
2018 Non-supervisor 59 30 9 2 1 0 0 89 2 165
2017 Supervisor 56 28 9 1 4 0 2 86 5 79
2017 Non-supervisor 55 31 4 8 2 2 0 87 9 195
2014 Supervisor 52 37 4 3 4 0 0 89 7 71
2014 Non-supervisor 60 28 3 5 4 0 0 88 9 185
2011 Supervisor 48 34 7 7 4 0 0 83 10 116
2011 Non-supervisor 44 36 4 10 5 1 0 81 16 246
2008 Supervisor 45 31 8 11 5 0 1 77 16 104
2008 Non-supervisor 45 28 9 11 6 1 0 74 17 269

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 61 28 7 3 0 0 0 90 3 66
2018 Non-supervisor 73 17 6 2 1 1 0 91 3 165
2017 Supervisor 54 30 7 3 4 0 2 86 7 79
2017 Non-supervisor 70 19 4 4 2 2 0 90 6 194

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 65 32 1 1 0 0 0 97 1 65
2018 Non-supervisor 68 22 5 4 2 0 0 90 5 164
2017 Supervisor 53 31 5 5 4 0 2 86 9 78
2017 Non-supervisor 66 19 8 5 2 0 0 85 7 195
2014 Supervisor 58 32 3 6 1 0 0 90 7 70
2014 Non-supervisor 61 21 8 6 4 0 0 82 10 185
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 53 30 9 1 0 1 6 89 2 67
2017 Supervisor 49 23 12 6 2 1 6 78 9 79
2014 Supervisor 48 27 4 7 3 1 10 84 11 71

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 49 43 4 3 0 0 0 93 3 67
2018 Non-supervisor 47 34 12 5 2 1 0 82 6 167
2017 Supervisor 44 40 7 6 2 0 0 84 9 79
2017 Non-supervisor 38 39 9 8 1 4 0 81 10 194
2014 Supervisor 42 42 7 6 3 0 0 84 8 71
2014 Non-supervisor 32 35 10 13 4 5 0 70 19 185
2011 Supervisor 43 27 13 10 5 2 0 71 15 116
2011 Non-supervisor 33 35 10 10 7 3 1 72 18 244

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 52 39 4 4 0 0 0 91 4 67
2018 Non-supervisor 45 35 11 7 1 0 0 80 9 167
2017 Supervisor 48 35 6 8 2 0 0 84 10 79
2017 Non-supervisor 43 37 10 7 3 0 0 80 10 194
2014 Supervisor 35 42 10 10 3 0 0 77 13 71
2014 Non-supervisor 31 34 15 13 6 1 0 66 19 185
2011 Supervisor 37 30 9 17 7 0 0 67 24 116
2011 Non-supervisor 28 36 15 10 9 1 0 65 20 245
2008 Supervisor 42 35 7 10 7 0 0 77 16 104
2008 Non-supervisor 27 32 13 14 12 3 0 61 26 269

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 32 50 3 10 4 0 0 82 15 66
2018 Non-supervisor 32 34 11 15 3 4 1 69 19 166
2017 Supervisor 30 38 12 14 7 0 0 67 20 77
2017 Non-supervisor 28 34 12 13 6 7 0 66 21 194
2014 Supervisor 27 41 14 14 3 1 0 68 17 71
2014 Non-supervisor 23 35 14 16 7 4 0 61 24 185
2011 Supervisor 16 38 15 22 7 2 0 55 29 116
2011 Non-supervisor 20 35 17 14 10 3 1 57 25 246
2008 Supervisor 24 44 10 15 6 1 0 69 21 104
2008 Non-supervisor 18 36 13 18 9 6 0 57 29 269

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 39 47 6 7 1 0 0 86 9 67
2018 Non-supervisor 32 41 9 14 2 2 0 74 17 167
2017 Supervisor 33 38 14 12 4 0 0 71 15 79
2017 Non-supervisor 25 39 13 12 8 3 0 66 20 193
2014 Supervisor 32 45 10 13 0 0 0 77 13 71
2014 Non-supervisor 22 40 16 11 9 2 0 63 21 185
2011 Supervisor 20 41 16 14 7 1 0 62 22 116
2011 Non-supervisor 22 38 12 15 11 1 0 61 27 246
2008 Supervisor 30 43 8 13 7 0 0 73 19 104
2008 Non-supervisor 17 41 13 17 10 2 0 59 27 269
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 49 37 6 6 1 0 0 86 8 65
2018 Non-supervisor 44 38 11 4 2 1 0 82 6 165
2017 Supervisor 40 43 10 8 0 0 0 82 8 79
2017 Non-supervisor 41 43 9 7 0 0 0 84 8 192
2014 Supervisor 51 35 9 4 1 0 0 86 6 71
2014 Non-supervisor 42 38 9 5 5 0 0 81 10 185
2011 Supervisor 30 48 10 7 6 0 0 78 13 116
2011 Non-supervisor 33 40 14 7 5 0 0 73 13 244

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 68 27 3 1 0 0 0 96 1 66
2018 Non-supervisor 49 31 13 4 1 2 0 81 5 164
2017 Supervisor 68 28 2 0 0 1 0 98 0 79
2017 Non-supervisor 40 40 8 6 2 5 1 84 8 194
2014 Supervisor 70 20 6 3 1 0 0 90 4 70
2014 Non-supervisor 54 30 6 4 2 3 1 87 7 184
2011 Supervisor 64 21 8 3 4 0 0 85 8 116
2011 Non-supervisor 47 32 10 7 3 1 1 80 11 244
2008 Supervisor 58 27 6 3 6 1 0 85 9 104
2008 Non-supervisor 27 33 10 13 12 4 1 63 26 268

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 70 21 5 5 0 0 0 91 5 66
2018 Non-supervisor 51 32 11 5 1 0 0 84 6 165

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 45 24 17 3 6 3 1 73 9 66
2018 Non-supervisor 32 25 16 9 8 9 1 63 19 164
2017 Supervisor 34 23 11 14 8 6 3 64 24 78
2017 Non-supervisor 22 26 18 9 12 12 1 55 25 193
2014 Supervisor 33 24 8 13 14 6 3 61 29 71
2014 Non-supervisor 22 24 18 14 11 10 2 51 28 185
2011 Supervisor 24 24 13 12 15 8 4 54 31 116
2011 Non-supervisor 21 18 21 12 13 12 3 46 30 243

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 55 32 9 5 0 0 0 86 5 66
2018 Non-supervisor 40 30 16 9 3 0 0 71 13 165
2017 Supervisor 49 34 5 8 4 0 0 83 12 79
2017 Non-supervisor 35 36 11 11 3 3 1 73 15 194
2014 Supervisor 38 36 7 11 7 0 0 74 19 71
2014 Non-supervisor 26 36 20 11 5 2 0 63 17 185
2011 Supervisor 43 27 13 8 9 1 0 71 16 115
2011 Non-supervisor 32 36 11 14 6 1 1 70 19 246
2008 Supervisor 45 29 8 11 6 1 1 75 17 104
2008 Non-supervisor 26 37 11 11 13 2 0 64 25 269

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 32 24 23 13 3 0 4 59 17 66
2018 Non-supervisor 26 27 12 20 10 4 1 56 32 165
2017 Supervisor 29 26 10 18 10 0 6 59 30 78
2017 Non-supervisor 15 34 9 18 16 6 2 53 37 194
2014 Supervisor 28 17 10 24 18 1 1 46 44 71
2014 Non-supervisor 16 25 13 20 20 3 3 43 43 185
2011 Supervisor 18 17 14 21 26 1 4 36 49 116
2011 Non-supervisor 13 26 15 19 24 0 3 40 44 246
2008 Supervisor 14 28 11 19 25 1 2 44 46 104
2008 Non-supervisor 12 26 13 16 30 2 1 39 48 269

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 60 31 6 3 0 0 0 91 3 66
2018 Non-supervisor 37 42 11 6 3 1 0 81 9 163
2017 Supervisor 46 41 7 4 1 0 0 88 5 79
2017 Non-supervisor 30 43 13 7 4 3 0 76 11 194

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 69 23 6 2 0 0 0 93 2 67
2018 Non-supervisor 57 26 11 1 1 4 1 87 2 167
2017 Supervisor 68 24 4 4 0 0 0 92 4 78
2017 Non-supervisor 47 37 9 0 2 4 0 87 3 194
2014 Supervisor 55 31 10 3 0 1 0 87 3 71
2014 Non-supervisor 50 32 10 2 2 5 0 86 3 185

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 75 19 4 2 0 0 0 94 2 66
2018 Non-supervisor 60 27 9 3 1 0 0 87 4 167
2017 Supervisor 54 32 9 5 0 0 0 86 5 79
2017 Non-supervisor 46 43 6 4 0 1 1 89 4 194
2014 Supervisor 52 38 6 3 1 0 0 90 4 71
2014 Non-supervisor 44 38 9 5 2 2 0 84 7 185
2011 Supervisor 47 34 13 2 3 1 0 81 5 115
2011 Non-supervisor 38 36 13 8 5 1 0 74 12 245

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 77 18 3 1 0 0 0 96 1 66
2018 Non-supervisor 68 25 4 3 1 0 0 93 4 167
2017 Supervisor 66 32 1 1 0 0 0 97 1 79
2017 Non-supervisor 64 32 3 1 0 0 0 95 1 194
2014 Supervisor 70 23 6 1 0 0 0 93 1 70
2014 Non-supervisor 55 31 9 4 2 0 0 86 5 185
2011 Supervisor 53 29 11 3 3 0 0 83 6 116
2011 Non-supervisor 49 35 8 3 5 0 0 84 8 245
2008 Supervisor 58 28 3 10 2 0 0 86 12 104
2008 Non-supervisor 43 39 7 7 4 0 0 83 11 269

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 78 16 3 3 0 0 0 94 3 67
2018 Non-supervisor 62 25 11 1 1 0 0 87 2 165
2017 Supervisor 63 26 6 3 2 0 0 89 5 79
2017 Non-supervisor 57 29 6 4 2 2 0 88 6 194
2014 Supervisor 53 26 13 9 0 0 0 79 9 71
2014 Non-supervisor 39 35 12 6 6 0 0 75 12 185
2011 Supervisor 46 28 9 12 4 0 1 75 16 116
2011 Non-supervisor 40 31 14 7 7 1 0 72 14 245

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 72 22 1 5 0 0 0 94 5 67
2018 Non-supervisor 61 30 7 1 1 0 0 91 2 166
2017 Supervisor 60 27 7 3 2 0 0 87 5 79
2017 Non-supervisor 53 35 5 4 2 1 0 89 6 194
2014 Supervisor 55 28 11 6 0 0 0 83 6 71
2014 Non-supervisor 41 33 12 7 6 0 0 75 13 185
2011 Supervisor 44 34 8 10 4 0 0 78 14 116
2011 Non-supervisor 39 35 11 9 6 0 0 74 15 245
2008 Supervisor 53 32 9 2 4 1 0 85 6 104
2008 Non-supervisor 34 36 11 13 6 0 0 70 19 269

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 63 19 12 4 2 0 0 82 6 67
2018 Non-supervisor 49 25 10 11 2 3 0 76 14 167
2017 Supervisor 54 18 19 5 4 0 0 73 9 79
2017 Non-supervisor 41 32 12 8 4 3 0 75 13 194
2014 Supervisor 38 26 10 13 8 4 1 67 23 71
2014 Non-supervisor 34 23 15 14 10 4 1 59 25 185
2011 Supervisor 37 24 9 20 6 2 2 63 28 116
2011 Non-supervisor 31 29 17 11 8 4 1 63 20 245
2008 Supervisor 40 30 13 12 5 1 0 71 17 104
2008 Non-supervisor 28 26 13 16 11 6 1 58 29 269
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Supervisor 25 48 27 67
2018 Non-supervisor 26 33 41 166
2017 Supervisor 24 49 27 79
2017 Non-supervisor 28 35 36 195
2014 Supervisor 31 38 31 71
2014 Non-supervisor 31 35 34 185
2011 Supervisor 42 28 31 116
2011 Non-supervisor 33 32 35 246

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Supervisor 53 12 17 12 0 6 17
2018 Non-supervisor 14 8 37 13 20 9 43
2017 Supervisor 31 10 37 16 0 5 19
2017 Non-supervisor 12 8 35 14 27 4 55
2014 Supervisor 22 14 27 23 9999 14 22
2014 Non-supervisor 15 14 38 14 9999 19 58
2011 Supervisor 33 12 33 17 9999 4 48
2011 Non-supervisor 14 11 40 21 9999 15 81
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 7 93 67
2018 Non-supervisor 10 90 167

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 48 12 14 6 0 17 3 75 8 67
2018 Non-supervisor 28 14 21 2 2 27 7 63 6 167
2017 Supervisor 43 20 15 1 1 18 3 78 3 79
2017 Non-supervisor 23 18 14 3 2 30 9 67 9 193
2014 Supervisor 32 19 11 3 6 27 3 72 12 71
2014 Non-supervisor 21 13 17 5 3 34 7 58 14 185

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 62 27 5 3 0 2 1 92 3 65
2018 Non-supervisor 47 23 14 4 2 10 1 79 6 166
2017 Supervisor 58 32 6 4 0 0 0 90 4 79
2017 Non-supervisor 43 25 9 5 1 17 1 82 7 194
2014 Supervisor 52 30 8 3 4 3 0 84 7 71
2014 Non-supervisor 37 25 17 8 2 11 0 70 10 185
2011 Supervisor 49 27 12 3 3 6 0 80 6 116
2011 Non-supervisor 39 36 14 4 3 3 0 78 7 244
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 0 100 67
2018 Non-supervisor 4 96 163

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 47 14 13 0 2 21 3 80 2 67
2018 Non-supervisor 28 11 19 2 1 36 4 65 4 166
2017 Supervisor 36 15 15 2 0 28 4 75 4 79
2017 Non-supervisor 22 12 15 3 1 40 7 64 7 195
2014 Supervisor 40 9 17 1 0 31 1 72 2 70
2014 Non-supervisor 24 13 14 0 2 40 6 68 5 185

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 60 27 7 0 2 2 3 91 2 67
2018 Non-supervisor 48 26 14 1 1 11 0 83 1 167
2017 Supervisor 57 29 5 1 0 8 0 94 1 79
2017 Non-supervisor 45 26 9 2 1 16 1 85 4 194
2014 Supervisor 58 25 11 0 0 4 1 88 0 71
2014 Non-supervisor 41 28 13 2 2 13 0 80 4 185
2011 Supervisor 58 24 11 1 1 4 0 86 2 116
2011 Non-supervisor 43 35 13 4 1 5 0 82 5 245
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 58 33 8 0 1 0 0 91 1 67
2018 Non-supervisor 55 23 11 7 4 0 1 78 11 167
2017 Supervisor 63 27 6 1 2 0 0 90 4 79
2017 Non-supervisor 49 28 15 4 4 0 0 78 8 194

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 9 25 30 24 12 0 0 34 36 66
2018 Non-supervisor 19 33 32 10 5 0 1 53 15 167
2017 Supervisor 11 29 27 22 10 0 0 40 32 78
2017 Non-supervisor 25 31 21 17 5 0 1 56 22 194

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 15 29 31 17 8 0 0 44 25 67
2018 Non-supervisor 29 30 27 7 6 0 1 60 13 167
2017 Supervisor 13 27 32 17 11 0 0 40 28 79
2017 Non-supervisor 25 33 22 13 6 0 1 59 19 195

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 17 25 37 16 5 0 0 42 21 67
2018 Non-supervisor 25 31 27 12 5 0 1 56 17 167
2017 Supervisor 17 26 26 20 10 0 0 43 30 79
2017 Non-supervisor 25 33 16 15 8 1 1 60 24 193

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 28 27 37 7 0 0 1 56 7 67
2018 Non-supervisor 54 27 11 4 1 0 3 83 5 167
2017 Supervisor 25 37 22 9 4 0 4 64 13 79
2017 Non-supervisor 55 24 9 6 3 0 4 81 9 193

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 24 25 40 10 1 0 0 49 12 65
2018 Non-supervisor 43 27 19 7 5 0 0 69 12 167
2017 Supervisor 22 28 26 14 9 0 0 51 23 78
2017 Non-supervisor 31 34 19 10 6 0 0 65 16 194

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 34 38 22 6 0 0 0 72 6 67
2018 Non-supervisor 32 43 16 6 3 1 1 75 9 166
2017 Supervisor 30 32 22 10 5 0 0 62 16 78
2017 Non-supervisor 29 32 22 10 6 0 0 61 16 193

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 13 36 37 8 6 0 0 50 14 66
2018 Non-supervisor 25 41 21 8 5 0 1 66 13 166
2017 Supervisor 16 33 28 15 8 0 0 49 23 78
2017 Non-supervisor 22 32 20 16 9 1 0 54 26 192

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 26 39 25 7 2 0 1 66 9 67
2018 Non-supervisor 32 33 21 10 4 0 0 65 14 167
2017 Supervisor 25 38 22 10 5 0 0 63 15 78
2017 Non-supervisor 24 35 21 13 8 0 0 59 20 193

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 23 33 31 12 1 0 0 56 13 67
2018 Non-supervisor 28 42 17 9 3 0 1 70 12 166
2017 Supervisor 19 32 26 15 6 1 0 52 21 78
2017 Non-supervisor 24 42 17 11 5 0 1 67 16 193

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 57 19 18 3 3 0 0 76 6 67
2018 Non-supervisor 52 28 13 3 4 0 0 80 7 166
2017 Supervisor 64 22 9 4 1 0 0 86 5 79
2017 Non-supervisor 63 20 9 4 3 1 1 84 6 195

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 80 16 0 2 0 0 1 98 2 67
2018 Non-supervisor 79 15 4 0 1 1 1 95 1 165

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 85 11 1 0 1 0 1 97 1 67
2018 Non-supervisor 83 11 3 1 1 0 1 95 3 166
2017 Supervisor 79 8 6 4 0 0 2 90 4 79
2017 Non-supervisor 83 7 3 3 2 2 0 92 5 193

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 61 33 3 2 0 0 2 95 2 67
2018 Non-supervisor 66 22 7 2 1 0 2 89 3 166
2017 Supervisor 61 29 5 3 0 0 2 92 3 79
2017 Non-supervisor 64 24 8 2 1 1 1 89 3 195

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 56 31 10 0 1 0 2 88 1 67
2018 Non-supervisor 62 24 7 3 2 0 1 88 5 167
2017 Supervisor 49 25 11 11 2 0 1 75 14 79
2017 Non-supervisor 68 16 8 5 2 0 1 85 8 195

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 54 34 6 3 1 0 2 89 5 67
2018 Non-supervisor 62 3 1 1 0 0 33 97 1 165
2017 Supervisor 50 34 10 3 1 0 1 86 4 79
2017 Non-supervisor 58 5 1 0 0 0 36 98 1 195

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 67 27 3 1 0 0 2 96 1 67
2018 Non-supervisor 75 16 3 1 1 0 4 94 3 167
2017 Supervisor 69 22 5 3 0 0 2 93 3 79
2017 Non-supervisor 71 16 1 2 0 1 8 96 2 195

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 79 17 3 0 0 0 2 97 0 67
2018 Non-supervisor 62 19 6 6 4 0 3 84 10 167
2017 Supervisor 74 18 4 1 1 1 1 94 2 79
2017 Non-supervisor 61 19 13 4 2 0 1 81 6 195

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 54 35 3 6 0 0 2 91 6 66
2018 Non-supervisor 57 28 9 3 1 0 2 87 4 167
2017 Supervisor 52 31 10 5 1 0 1 83 7 79
2017 Non-supervisor 44 33 15 4 2 1 0 79 6 194

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 12 27 46 13 0 2 0 40 13 67
2018 Non-supervisor 20 46 28 5 1 0 0 66 6 166
2017 Supervisor 10 20 45 21 4 0 0 30 25 79
2017 Non-supervisor 15 42 35 6 2 1 0 57 8 195

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 7 20 47 17 9 0 0 27 27 67
2018 Non-supervisor 2 13 39 34 12 0 0 46 15 166
2017 Supervisor 13 16 50 16 4 0 1 20 30 78
2017 Non-supervisor 7 12 42 28 10 1 0 39 19 194

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 58 36 1 5 0 0 0 94 5 67
2018 Non-supervisor 42 39 10 3 1 5 0 85 4 167
2017 Supervisor 51 35 6 5 1 1 0 88 7 78
2017 Non-supervisor 43 39 7 7 1 3 0 85 8 194

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 55 30 9 3 1 1 0 86 5 67
2018 Non-supervisor 47 37 12 2 2 1 0 84 4 167
2017 Supervisor 43 35 10 10 3 0 0 78 12 79
2017 Non-supervisor 42 36 9 8 3 1 0 79 12 195
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 74 22 3 0 0 1 0 75 25 67
2018 Non-supervisor 59 25 6 4 3 2 1 61 39 167
2017 Supervisor 51 31 10 1 1 4 2 54 46 79
2017 Non-supervisor 53 24 9 3 4 7 0 57 43 194

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Supervisor 7 17
2018 Non-supervisor 9 64
2017 Supervisor 3 31
2017 Non-supervisor 17 76

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Supervisor 0 17
2018 Non-supervisor 26 64
2017 Supervisor 22 31
2017 Non-supervisor 32 76

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Supervisor 19 17
2018 Non-supervisor 19 64
2017 Supervisor 19 31
2017 Non-supervisor 15 76

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Supervisor 37 17
2018 Non-supervisor 36 64
2017 Supervisor 57 31
2017 Non-supervisor 37 76

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Supervisor 7 17
2018 Non-supervisor 5 64
2017 Supervisor 0 31
2017 Non-supervisor 4 76

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Supervisor 6 17
2018 Non-supervisor 19 64

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Supervisor 40 17
2018 Non-supervisor 38 64
2017 Supervisor 45 31
2017 Non-supervisor 47 76

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Supervisor 32 54 14 0 0 0 15
2018 Non-supervisor 13 57 15 8 0 8 63
2017 Supervisor 21 69 3 0 0 6 30
2017 Non-supervisor 11 66 12 4 3 4 75

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 83 17 17
2018 Non-supervisor 69 31 64

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 94 6 0 0 0 0 0 100 0 17
2018 Non-supervisor 60 21 10 5 2 0 3 84 7 64
2017 Supervisor 75 8 4 0 0 0 12 96 0 34
2017 Non-supervisor 58 23 4 2 0 3 10 93 2 78

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 18 0 24 0 11 0 46 34 21 17
2018 Non-supervisor 14 12 13 12 16 8 25 39 42 64
2017 Supervisor 9 6 6 8 6 9 56 43 40 34
2017 Non-supervisor 7 7 19 7 12 7 41 26 36 78

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 69 12 2 3 5 1 8 90 8 67
2018 Non-supervisor 67 11 8 1 4 1 8 86 5 167
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