2018 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 78. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 29 53 3 15 0 0 0 82 15 34
2018 PM-05 18 59 5 18 0 0 0 77 18 22
2017 PM 39 35 5 16 5 0 0 74 21 43
2017 PM-05 37 33 4 19 7 0 0 70 26 27
2014 PM 37 39 7 11 6 0 0 76 17 54
2014 PM-05 34 38 3 17 7 0 0 72 24 29
2014 PM-06 67 33 0 0 0 0 0 100 0 12
2011 PM 48 41 4 6 2 0 0 89 7 54
2011 PM-05 58 29 3 6 3 0 0 87 10 31
2011 PM-06 35 59 6 0 0 0 0 94 0 17
2008 PM 29 47 8 8 6 0 2 78 14 51
2008 PM-05 37 37 4 15 7 0 0 74 22 27
2008 PM-06 19 56 19 0 6 0 0 75 6 16

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 57 31 6 6 0 0 0 89 6 35
2018 PM-05 55 32 5 9 0 0 0 86 9 22
2017 PM 55 28 7 7 2 0 0 83 9 43
2017 PM-05 63 23 4 7 4 0 0 85 11 27
2014 PM 61 28 4 6 2 0 0 89 7 54
2014 PM-05 72 21 0 7 0 0 0 93 7 29
2014 PM-06 58 33 0 8 0 0 0 92 8 12
2011 PM 67 31 2 0 0 0 0 98 0 54
2011 PM-05 74 23 3 0 0 0 0 97 0 31
2011 PM-06 59 41 0 0 0 0 0 100 0 17
2008 PM 67 27 0 4 2 0 0 94 6 51
2008 PM-05 63 33 0 4 0 0 0 96 4 27
2008 PM-06 63 31 0 0 6 0 0 94 6 16

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 56 35 3 6 0 0 0 91 6 34
2018 PM-05 52 38 5 5 0 0 0 90 5 21
2017 PM 60 30 5 3 2 0 0 90 5 43
2017 PM-05 70 23 4 0 4 0 0 93 4 27
2014 PM 63 24 7 6 0 0 0 87 6 54
2014 PM-05 69 24 3 3 0 0 0 93 3 29
2014 PM-06 67 25 0 8 0 0 0 92 8 12
2011 PM 80 20 0 0 0 0 0 100 0 54
2011 PM-05 81 19 0 0 0 0 0 100 0 31
2011 PM-06 82 18 0 0 0 0 0 100 0 17
2008 PM 65 29 0 4 2 0 0 94 6 51
2008 PM-05 74 22 0 4 0 0 0 96 4 27
2008 PM-06 56 38 0 0 6 0 0 94 6 16

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 69 23 0 9 0 0 0 91 9 35
2018 PM-05 77 18 0 5 0 0 0 95 5 22
2017 PM 67 19 2 9 2 0 0 86 12 43
2017 PM-05 74 15 0 7 4 0 0 89 11 27
2014 PM 65 19 4 7 6 0 0 83 13 54
2014 PM-05 72 7 7 7 7 0 0 79 14 29
2014 PM-06 67 33 0 0 0 0 0 100 0 12
2011 PM 65 24 0 7 4 0 0 89 11 54
2011 PM-05 71 16 0 10 3 0 0 87 13 31
2011 PM-06 47 47 0 0 6 0 0 94 6 17

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 31 63 0 3 3 0 0 94 6 35
2018 PM-05 27 68 0 0 5 0 0 95 5 22
2017 PM 46 35 14 2 2 0 0 82 5 43
2017 PM-05 55 23 18 0 4 0 0 78 4 27
2014 PM 48 37 7 7 0 0 0 85 7 54
2014 PM-05 55 28 10 7 0 0 0 83 7 29
2014 PM-06 58 33 0 8 0 0 0 92 8 12
2011 PM 61 30 6 2 2 0 0 91 4 54
2011 PM-05 61 32 3 0 3 0 0 94 3 31
2011 PM-06 65 24 6 6 0 0 0 88 6 17
2008 PM 53 37 2 4 2 0 2 92 6 51
2008 PM-05 48 44 0 7 0 0 0 93 7 27
2008 PM-06 56 38 0 0 6 0 0 94 6 16

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 40 34 3 14 9 0 0 74 23 35
2018 PM-05 45 27 5 14 9 0 0 73 23 22
2017 PM 39 33 14 7 7 0 0 72 14 43
2017 PM-05 48 26 12 4 11 0 0 74 15 27
2014 PM 43 28 6 9 15 0 0 70 24 54
2014 PM-05 41 24 3 10 21 0 0 66 31 29
2014 PM-06 58 33 8 0 0 0 0 92 0 12
2011 PM 39 41 7 9 4 0 0 80 13 54
2011 PM-05 35 39 10 10 6 0 0 74 16 31
2011 PM-06 35 59 0 6 0 0 0 94 6 17

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 34 31 17 17 0 0 0 66 17 35
2018 PM-05 27 41 14 18 0 0 0 68 18 22
2017 PM 32 30 16 12 7 0 3 64 19 43
2017 PM-05 26 29 18 15 7 0 4 58 23 27

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 61 33 6 0 0 0 0 94 0 33
2018 PM-05 65 25 10 0 0 0 0 90 0 20
2017 PM 42 37 7 9 5 0 0 79 14 43
2017 PM-05 44 30 7 15 4 0 0 74 18 27
2014 PM 57 35 6 0 2 0 0 93 2 54
2014 PM-05 66 28 3 0 3 0 0 93 3 29
2014 PM-06 67 33 0 0 0 0 0 100 0 12
2011 PM 69 30 2 0 0 0 0 98 0 54
2011 PM-05 71 26 3 0 0 0 0 97 0 31
2011 PM-06 65 35 0 0 0 0 0 100 0 17
2008 PM 71 20 4 4 2 0 0 90 6 51
2008 PM-05 67 26 0 7 0 0 0 93 7 27
2008 PM-06 69 19 6 0 6 0 0 88 6 16

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 39 36 12 6 6 0 0 76 12 33
2018 PM-05 45 35 15 0 5 0 0 80 5 20
2017 PM 35 31 17 7 9 0 0 67 17 42
2017 PM-05 41 29 12 7 11 0 0 70 18 27

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 58 39 3 0 0 0 0 97 0 33
2018 PM-05 50 50 0 0 0 0 0 100 0 20
2017 PM 51 33 14 2 0 0 0 83 2 43
2017 PM-05 52 34 11 4 0 0 0 85 4 27
2014 PM 69 24 4 4 0 0 0 93 4 54
2014 PM-05 76 21 0 3 0 0 0 97 3 29
2014 PM-06 75 8 8 8 0 0 0 83 8 12
2011 PM 78 19 4 0 0 0 0 96 0 54
2011 PM-05 84 13 3 0 0 0 0 97 0 31
2011 PM-06 71 24 6 0 0 0 0 94 0 17

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 42 39 6 9 3 0 0 82 12 33
2018 PM-05 40 45 0 10 5 0 0 85 15 20
2017 PM 28 42 10 14 7 0 0 69 21 43
2017 PM-05 26 41 12 11 11 0 0 66 22 27
2014 PM 35 31 15 9 9 0 0 67 19 54
2014 PM-05 34 28 14 14 10 0 0 62 24 29
2014 PM-06 50 42 8 0 0 0 0 92 0 12
2011 PM 53 34 6 4 4 0 0 87 8 53
2011 PM-05 45 39 10 3 3 0 0 84 6 31
2011 PM-06 63 31 0 0 6 0 0 94 6 16

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 44 41 9 6 0 0 0 84 6 32
2018 PM-05 37 42 16 5 0 0 0 79 5 19
2017 PM 32 42 15 7 5 0 0 74 12 43
2017 PM-05 29 44 8 11 7 0 0 74 18 27
2014 PM 44 28 11 9 7 0 0 72 17 54
2014 PM-05 41 28 10 10 10 0 0 69 21 29
2014 PM-06 67 25 8 0 0 0 0 92 0 12

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 33 45 12 9 0 0 0 79 9 33
2018 PM-05 40 40 20 0 0 0 0 80 0 20
2017 PM 28 40 14 12 7 0 0 67 18 43
2017 PM-05 26 37 19 11 7 0 0 63 18 27
2014 PM 42 38 8 8 6 0 0 79 13 53
2014 PM-05 41 24 14 10 10 0 0 66 21 29
2014 PM-06 50 50 0 0 0 0 0 100 0 12
2011 PM 46 39 6 6 4 0 0 85 9 54
2011 PM-05 52 32 6 6 3 0 0 84 10 31
2011 PM-06 35 53 6 0 6 0 0 88 6 17

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 42 42 9 6 0 0 0 85 6 33
2018 PM-05 45 40 10 5 0 0 0 85 5 20
2017 PM 39 35 12 5 5 5 0 78 10 43
2017 PM-05 44 26 11 4 7 7 0 76 12 27
2014 PM 61 28 4 6 2 0 0 89 7 54
2014 PM-05 76 17 3 0 3 0 0 93 3 29
2014 PM-06 58 33 0 8 0 0 0 92 8 12
2011 PM 63 30 6 2 0 0 0 93 2 54
2011 PM-05 71 23 3 3 0 0 0 94 3 31
2011 PM-06 53 41 6 0 0 0 0 94 0 17
2008 PM 55 39 0 4 2 0 0 94 6 51
2008 PM-05 52 41 0 7 0 0 0 93 7 27
2008 PM-06 50 44 0 0 6 0 0 94 6 16

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 43 29 9 11 9 0 0 71 20 35
2018 PM-05 41 32 14 9 5 0 0 73 14 22
2017 PM 42 30 12 5 9 2 0 74 14 43
2017 PM-05 33 37 15 0 11 4 0 73 11 27
2014 PM 41 31 13 7 6 0 2 74 13 54
2014 PM-05 48 24 14 7 7 0 0 72 14 29
2014 PM-06 17 42 25 17 0 0 0 58 17 12
2011 PM 31 26 24 11 7 0 0 57 19 54
2011 PM-05 35 26 23 10 6 0 0 61 16 31
2011 PM-06 24 24 35 12 6 0 0 47 18 17
2008 PM 25 31 22 18 2 0 2 58 20 51
2008 PM-05 30 22 22 22 4 0 0 52 26 27
2008 PM-06 13 50 19 19 0 0 0 63 19 16

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 9 26 31 23 11 0 0 34 34 35
2018 PM-05 9 9 45 27 9 0 0 36 18 22
2017 PM 9 28 44 9 7 0 2 17 38 43
2017 PM-05 15 15 55 4 7 0 4 11 31 27
2014 PM 2 9 40 30 19 0 0 49 11 53
2014 PM-05 3 7 38 24 28 0 0 52 10 29
2014 PM-06 0 0 45 45 9 0 0 55 0 11
2011 PM 4 25 38 21 11 0 2 33 29 53
2011 PM-05 0 23 42 23 13 0 0 35 23 31
2011 PM-06 6 29 29 18 12 0 6 31 38 17
2008 PM 4 25 35 24 8 0 4 33 31 51
2008 PM-05 4 26 30 30 11 0 0 41 30 27
2008 PM-06 0 25 44 25 6 0 0 31 25 16

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 6 26 26 31 11 0 0 43 31 35
2018 PM-05 9 18 27 32 14 0 0 45 27 22
2017 PM 9 23 37 14 14 0 2 29 33 43
2017 PM-05 15 18 41 15 7 0 4 23 34 27
2014 PM 2 6 21 36 32 0 4 71 8 53
2014 PM-05 0 3 17 34 38 0 7 78 4 29
2014 PM-06 0 0 18 45 36 0 0 82 0 11
2011 PM 7 6 22 43 20 0 2 64 13 54
2011 PM-05 3 3 26 42 26 0 0 68 6 31
2011 PM-06 6 6 24 47 12 0 6 63 13 17
2008 PM 0 8 31 43 12 0 6 58 8 51
2008 PM-05 0 11 22 52 11 0 4 65 12 27
2008 PM-06 0 6 44 38 13 0 0 50 6 16

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 3 17 46 23 11 0 0 34 20 35
2018 PM-05 5 14 45 27 9 0 0 36 18 22
2017 PM 9 14 37 25 12 2 0 38 24 43
2017 PM-05 15 15 34 26 11 0 0 37 29 27
2014 PM 9 17 24 26 24 0 0 50 26 54
2014 PM-05 10 14 24 24 28 0 0 52 24 29
2014 PM-06 0 17 17 42 25 0 0 67 17 12
2011 PM 17 19 30 22 11 0 2 34 36 54
2011 PM-05 19 23 26 19 13 0 0 32 42 31
2011 PM-06 6 18 35 29 6 0 6 38 25 17
2008 PM 14 16 39 24 4 0 4 29 31 51
2008 PM-05 19 19 33 26 4 0 0 30 37 27
2008 PM-06 6 13 50 25 6 0 0 31 19 16

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 0 9 23 43 26 0 0 69 9 35
2018 PM-05 0 0 18 50 32 0 0 82 0 22
2017 PM 2 9 19 33 30 2 5 67 12 43
2017 PM-05 4 7 12 33 33 4 7 75 12 27
2014 PM 0 11 24 43 22 0 0 65 11 54
2014 PM-05 0 14 17 48 21 0 0 69 14 29
2014 PM-06 0 0 25 33 42 0 0 75 0 12
2011 PM 11 9 26 31 20 0 2 53 21 54
2011 PM-05 10 10 23 35 23 0 0 58 19 31
2011 PM-06 12 6 41 24 12 0 6 38 19 17
2008 PM 10 18 24 41 6 0 2 48 28 51
2008 PM-05 15 11 26 44 4 0 0 48 26 27
2008 PM-06 0 25 31 38 6 0 0 44 25 16

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 17 31 29 20 3 0 0 23 49 35
2018 PM-05 14 27 27 32 0 0 0 32 41 22
2017 PM 18 23 28 18 12 0 0 30 42 43
2017 PM-05 29 12 26 29 4 0 0 33 41 27
2014 PM 6 22 28 22 20 0 2 43 28 54
2014 PM-05 7 21 28 21 24 0 0 45 28 29
2014 PM-06 0 25 42 17 17 0 0 33 25 12
2011 PM 19 28 26 20 6 0 2 26 47 54
2011 PM-05 16 32 16 29 6 0 0 35 48 31
2011 PM-06 18 29 35 6 6 0 6 13 50 17
2008 PM 14 30 20 26 6 2 2 33 46 50
2008 PM-05 12 27 23 27 8 4 0 36 40 26
2008 PM-06 25 38 0 31 6 0 0 38 63 16

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 11 14 29 31 14 0 0 46 26 35
2018 PM-05 5 5 32 41 18 0 0 59 9 22
2017 PM 7 14 26 21 30 3 0 52 21 43
2017 PM-05 7 18 11 29 29 4 0 62 27 27
2014 PM 0 4 19 39 35 2 2 77 4 54
2014 PM-05 0 0 17 41 34 3 3 81 0 29
2014 PM-06 0 0 17 33 50 0 0 83 0 12
2011 PM 6 13 19 41 20 0 2 62 19 54
2011 PM-05 0 10 19 45 26 0 0 71 10 31
2011 PM-06 6 12 18 47 12 0 6 63 19 17
2008 PM 0 18 34 34 8 4 2 45 19 50
2008 PM-05 0 22 30 41 4 4 0 46 23 27
2008 PM-06 0 0 40 40 20 0 0 60 0 15

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 9 23 43 11 14 0 0 26 31 35
2018 PM-05 9 23 36 18 14 0 0 32 32 22
2017 PM 7 16 32 30 14 0 0 44 23 43
2017 PM-05 11 19 26 29 15 0 0 44 30 27
2014 PM 6 11 39 31 13 0 0 44 17 54
2014 PM-05 7 10 34 31 17 0 0 48 17 29
2014 PM-06 0 0 42 42 17 0 0 58 0 12
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 17 26 26 11 9 6 6 48 23 35
2018 PM-05 18 14 32 9 14 9 5 37 26 22
2017 PM 25 17 14 18 12 14 0 49 35 43
2017 PM-05 26 15 15 15 15 15 0 48 35 27
2014 PM 28 35 13 11 9 0 4 65 21 54
2014 PM-05 31 31 17 7 7 0 7 67 15 29
2014 PM-06 42 33 17 8 0 0 0 75 8 12

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 41 26 12 18 3 0 0 68 21 34
2018 PM-05 36 27 9 23 5 0 0 64 27 22
2017 PM 40 37 12 5 7 0 0 77 12 43
2017 PM-05 29 45 11 4 11 0 0 74 15 27
2014 PM 48 26 6 13 6 2 0 75 19 54
2014 PM-05 38 34 0 17 7 3 0 75 25 29
2014 PM-06 75 17 8 0 0 0 0 92 0 12

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 3 23 17 23 14 20 0 32 46 35
2018 PM-05 0 23 23 23 18 14 0 26 47 22
2017 PM 5 14 14 14 30 22 2 24 58 43
2017 PM-05 4 18 11 11 41 15 0 26 61 27
2014 PM 11 15 19 30 9 15 2 31 47 54
2014 PM-05 10 3 14 38 14 17 3 17 65 29
2014 PM-06 25 33 8 17 0 17 0 70 20 12

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 66 20 11 3 0 0 0 86 3 35
2018 PM-05 55 23 18 5 0 0 0 77 5 22
2017 PM 41 43 5 5 7 0 0 83 12 42
2017 PM-05 41 41 7 0 11 0 0 82 11 27
2014 PM 46 41 6 7 0 0 0 87 7 54
2014 PM-05 52 41 0 7 0 0 0 93 7 29
2014 PM-06 58 25 8 8 0 0 0 83 8 12

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 63 26 6 3 3 0 0 89 6 35
2018 PM-05 59 27 9 0 5 0 0 86 5 22
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 40 3 6 3 3 0 88 9 35
2018 PM-05 50 32 5 9 0 5 0 86 10 22
2017 PM 39 35 16 5 5 0 0 75 9 43
2017 PM-05 33 37 18 4 7 0 0 71 11 27
2014 PM 50 19 7 13 11 0 0 69 24 54
2014 PM-05 48 10 7 14 21 0 0 59 34 29
2014 PM-06 67 33 0 0 0 0 0 100 0 12
2011 PM 57 30 2 7 4 0 0 87 11 54
2011 PM-05 55 32 3 10 0 0 0 87 10 31
2011 PM-06 53 35 0 6 6 0 0 88 12 17
2008 PM 54 28 6 12 0 0 0 82 12 50
2008 PM-05 52 30 4 15 0 0 0 81 15 27
2008 PM-06 50 25 13 13 0 0 0 75 13 16

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 51 43 6 0 0 0 0 94 0 35
2018 PM-05 45 55 0 0 0 0 0 100 0 22
2017 PM 48 35 9 2 5 0 0 84 7 43
2017 PM-05 48 34 7 4 7 0 0 82 11 27
2014 PM 50 26 6 13 6 0 0 76 19 54
2014 PM-05 59 10 7 14 10 0 0 69 24 29
2014 PM-06 58 42 0 0 0 0 0 100 0 12
2011 PM 70 20 0 4 6 0 0 91 9 54
2011 PM-05 74 19 0 6 0 0 0 94 6 31
2011 PM-06 59 29 0 0 12 0 0 88 12 17
2008 PM 60 22 4 10 0 2 2 85 10 50
2008 PM-05 48 26 4 15 0 4 4 80 16 27
2008 PM-06 75 13 6 6 0 0 0 88 6 16

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 49 46 0 6 0 0 0 94 6 35
2018 PM-05 50 45 0 5 0 0 0 95 5 22
2017 PM 44 35 14 2 5 0 0 79 7 43
2017 PM-05 33 41 15 4 7 0 0 74 11 27
2014 PM 48 33 7 7 4 0 0 81 11 54
2014 PM-05 45 31 7 10 7 0 0 76 17 29
2014 PM-06 67 33 0 0 0 0 0 100 0 12
2011 PM 57 31 4 4 4 0 0 89 7 54
2011 PM-05 58 32 6 3 0 0 0 90 3 31
2011 PM-06 47 41 0 6 6 0 0 88 12 17
2008 PM 46 40 4 8 2 0 0 86 10 50
2008 PM-05 41 48 0 7 4 0 0 89 11 27
2008 PM-06 44 38 13 6 0 0 0 81 6 16

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 71 23 3 3 0 0 0 94 3 35
2018 PM-05 64 32 5 0 0 0 0 95 0 22
2017 PM 63 23 9 2 2 0 0 86 5 43
2017 PM-05 63 26 7 0 4 0 0 89 4 27

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 69 23 3 6 0 0 0 91 6 35
2018 PM-05 64 32 5 0 0 0 0 95 0 22
2017 PM 51 28 12 2 7 0 0 79 9 43
2017 PM-05 48 29 11 0 11 0 0 78 11 27
2014 PM 57 17 11 6 9 0 0 74 15 54
2014 PM-05 55 14 10 7 14 0 0 69 21 29
2014 PM-06 75 17 0 8 0 0 0 92 8 12
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 51 26 14 6 3 0 0 77 9 35
2018 PM-05 55 18 14 9 5 0 0 73 14 22
2017 PM 23 45 14 5 7 7 0 73 12 43
2017 PM-05 29 34 11 7 11 7 0 68 20 27
2014 PM 44 28 7 9 9 2 0 74 19 54
2014 PM-05 52 24 3 3 14 3 0 79 18 29
2014 PM-06 58 25 8 8 0 0 0 83 8 12
2011 PM 37 44 4 7 4 4 0 85 12 54
2011 PM-05 42 35 6 6 3 6 0 83 10 31
2011 PM-06 24 65 0 12 0 0 0 88 12 17

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 14 51 11 17 6 0 0 66 23 35
2018 PM-05 23 45 9 14 9 0 0 68 23 22
2017 PM 14 40 16 16 14 0 0 54 30 43
2017 PM-05 18 30 18 11 22 0 0 48 33 27
2014 PM 39 28 13 15 6 0 0 67 20 54
2014 PM-05 45 24 14 7 10 0 0 69 17 29
2014 PM-06 50 33 8 8 0 0 0 83 8 12
2011 PM 37 41 7 11 4 0 0 78 15 54
2011 PM-05 42 39 10 6 3 0 0 81 10 31
2011 PM-06 29 47 6 18 0 0 0 76 18 17
2008 PM 34 40 8 14 4 0 0 74 18 50
2008 PM-05 33 37 4 19 7 0 0 70 26 27
2008 PM-06 19 56 13 13 0 0 0 75 13 16

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 6 29 37 26 3 0 0 34 29 35
2018 PM-05 9 18 41 27 5 0 0 27 32 22
2017 PM 2 35 18 32 9 3 0 38 43 43
2017 PM-05 4 30 15 37 15 0 0 34 52 27
2014 PM 26 37 17 13 6 2 0 64 19 54
2014 PM-05 28 41 7 10 10 3 0 71 21 29
2014 PM-06 33 33 25 8 0 0 0 67 8 12
2011 PM 11 57 17 9 4 2 0 69 13 53
2011 PM-05 16 55 16 6 3 3 0 73 10 31
2011 PM-06 0 59 24 18 0 0 0 59 18 17
2008 PM 18 46 16 14 0 6 0 68 15 50
2008 PM-05 11 48 7 22 0 11 0 67 25 27
2008 PM-06 13 50 31 6 0 0 0 63 6 16

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 11 34 20 29 6 0 0 46 34 35
2018 PM-05 9 36 23 23 9 0 0 45 32 22
2017 PM 5 29 19 31 14 3 0 34 46 42
2017 PM-05 7 26 18 26 22 0 0 34 48 27
2014 PM 24 44 13 9 7 2 0 70 17 54
2014 PM-05 31 41 7 3 14 3 0 75 18 29
2014 PM-06 33 50 17 0 0 0 0 83 0 12
2011 PM 21 45 11 19 4 0 0 66 23 53
2011 PM-05 26 39 13 19 3 0 0 65 23 31
2011 PM-06 12 59 12 18 0 0 0 71 18 17
2008 PM 20 48 2 24 4 2 0 69 29 50
2008 PM-05 15 48 0 26 7 4 0 65 35 27
2008 PM-06 19 56 0 25 0 0 0 75 25 16
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 23 49 17 11 0 0 0 71 11 35
2018 PM-05 32 45 9 14 0 0 0 77 14 22
2017 PM 18 61 7 7 7 0 0 79 14 43
2017 PM-05 26 48 11 4 11 0 0 74 15 27
2014 PM 46 39 13 0 2 0 0 85 2 54
2014 PM-05 41 34 21 0 3 0 0 76 3 29
2014 PM-06 50 42 8 0 0 0 0 92 0 12
2011 PM 38 40 9 9 4 0 0 77 13 53
2011 PM-05 43 33 10 10 3 0 0 77 13 30
2011 PM-06 29 47 12 6 6 0 0 76 12 17

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 37 43 9 11 0 0 0 80 11 35
2018 PM-05 36 36 9 18 0 0 0 73 18 22
2017 PM 32 44 16 5 2 0 0 76 7 43
2017 PM-05 37 41 15 4 4 0 0 77 7 27
2014 PM 65 24 6 4 0 2 0 91 4 54
2014 PM-05 66 28 0 3 0 3 0 96 4 29
2014 PM-06 75 17 8 0 0 0 0 92 0 12
2011 PM 49 32 6 11 0 2 0 83 12 53
2011 PM-05 53 23 3 17 0 3 0 79 17 30
2011 PM-06 35 47 12 6 0 0 0 82 6 17
2008 PM 51 27 4 8 6 4 0 82 14 51
2008 PM-05 30 41 0 11 11 7 0 76 24 27
2008 PM-06 63 19 13 6 0 0 0 81 6 16

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 27 39 27 6 0 0 0 67 6 33
2018 PM-05 36 23 32 9 0 0 0 59 9 22

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 23 31 23 9 3 9 3 61 13 35
2018 PM-05 23 18 27 14 5 9 5 47 21 22
2017 PM 16 26 21 12 12 12 2 49 27 43
2017 PM-05 18 19 18 11 11 18 4 48 28 27
2014 PM 24 22 15 15 13 9 2 52 31 54
2014 PM-05 28 21 14 10 14 14 0 56 28 29
2014 PM-06 25 33 8 17 8 8 0 64 27 12
2011 PM 33 26 19 7 7 7 0 64 16 54
2011 PM-05 39 32 10 3 6 10 0 79 11 31
2011 PM-06 24 18 29 12 12 6 0 44 25 17

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 17 29 20 20 11 3 0 47 32 35
2018 PM-05 23 27 9 23 14 5 0 52 38 22
2017 PM 21 41 17 7 14 0 0 62 21 42
2017 PM-05 26 34 11 7 22 0 0 59 29 27
2014 PM 31 31 17 7 11 2 0 64 19 54
2014 PM-05 31 28 17 7 17 0 0 59 24 29
2014 PM-06 33 42 17 0 0 8 0 82 0 12
2011 PM 33 43 13 9 2 0 0 76 11 54
2011 PM-05 45 35 6 10 3 0 0 81 13 31
2011 PM-06 6 59 29 6 0 0 0 65 6 17
2008 PM 24 33 14 22 6 0 2 58 28 51
2008 PM-05 22 37 11 19 11 0 0 59 30 27
2008 PM-06 25 19 19 38 0 0 0 44 38 16

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 14 14 14 34 20 0 3 29 56 35
2018 PM-05 23 9 14 32 23 0 0 32 55 22
2017 PM 5 28 21 21 21 5 0 34 44 43
2017 PM-05 4 33 18 11 29 4 0 38 42 27
2014 PM 13 19 22 24 20 2 0 32 45 54
2014 PM-05 17 21 7 28 28 0 0 38 55 29
2014 PM-06 0 17 50 25 0 8 0 18 27 12
2011 PM 26 19 20 17 17 2 0 45 34 54
2011 PM-05 29 16 10 16 26 3 0 47 43 31
2011 PM-06 12 18 47 18 6 0 0 29 24 17
2008 PM 10 35 14 16 22 2 2 47 39 51
2008 PM-05 4 37 22 11 22 4 0 42 35 27
2008 PM-06 13 25 6 19 31 0 6 40 53 16

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 23 46 20 11 0 0 0 69 11 35
2018 PM-05 32 32 23 14 0 0 0 64 14 22
2017 PM 16 45 25 9 5 0 0 61 14 43
2017 PM-05 18 41 18 15 7 0 0 59 22 27

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 53 32 6 9 0 0 0 85 9 34
2018 PM-05 52 29 5 14 0 0 0 81 14 21
2017 PM 53 30 2 7 5 3 0 86 12 43
2017 PM-05 41 37 0 11 7 4 0 81 19 27
2014 PM 65 30 4 0 2 0 0 94 2 54
2014 PM-05 66 24 7 0 3 0 0 90 3 29
2014 PM-06 67 33 0 0 0 0 0 100 0 12

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 59 26 9 6 0 0 0 85 6 34
2018 PM-05 52 29 10 10 0 0 0 81 10 21
2017 PM 60 26 2 5 5 2 0 88 9 43
2017 PM-05 63 15 4 7 7 4 0 81 15 27
2014 PM 52 37 7 2 2 0 0 89 4 54
2014 PM-05 59 24 10 3 3 0 0 83 7 29
2014 PM-06 50 42 8 0 0 0 0 92 0 12
2011 PM 60 34 4 2 0 0 0 94 2 53
2011 PM-05 65 32 3 0 0 0 0 97 0 31
2011 PM-06 59 35 0 6 0 0 0 94 6 17

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 68 24 6 0 3 0 0 91 3 34
2018 PM-05 62 29 5 0 5 0 0 90 5 21
2017 PM 65 23 5 2 5 0 0 88 7 43
2017 PM-05 63 26 0 4 7 0 0 89 11 27
2014 PM 63 22 6 6 4 0 0 85 9 54
2014 PM-05 66 14 10 7 3 0 0 79 10 29
2014 PM-06 67 25 0 8 0 0 0 92 8 12
2011 PM 57 32 4 8 0 0 0 89 8 53
2011 PM-05 55 32 3 10 0 0 0 87 10 31
2011 PM-06 59 35 0 6 0 0 0 94 6 17
2008 PM 64 26 6 2 2 0 0 90 4 50
2008 PM-05 56 30 7 4 4 0 0 85 7 27
2008 PM-06 69 25 6 0 0 0 0 94 0 16

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 47 26 18 3 3 3 0 76 6 34
2018 PM-05 38 24 24 5 5 5 0 65 10 21
2017 PM 37 28 23 7 5 0 0 65 12 43
2017 PM-05 41 18 23 11 7 0 0 59 18 27
2014 PM 56 28 9 6 2 0 0 83 7 54
2014 PM-05 55 24 10 7 3 0 0 79 10 29
2014 PM-06 67 33 0 0 0 0 0 100 0 12
2011 PM 56 31 7 6 0 0 0 87 6 54
2011 PM-05 68 19 6 6 0 0 0 87 6 31
2011 PM-06 35 59 6 0 0 0 0 94 0 17

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 35 6 6 3 0 0 85 9 34
2018 PM-05 43 38 10 5 5 0 0 81 10 21
2017 PM 35 30 21 7 7 0 0 65 14 43
2017 PM-05 29 30 22 7 11 0 0 59 18 27
2014 PM 56 24 7 11 2 0 0 80 13 54
2014 PM-05 59 14 10 14 3 0 0 72 17 29
2014 PM-06 67 33 0 0 0 0 0 100 0 12
2011 PM 54 31 7 7 0 0 0 85 7 54
2011 PM-05 55 29 6 10 0 0 0 84 10 31
2011 PM-06 53 41 6 0 0 0 0 94 0 17
2008 PM 44 42 8 4 2 0 0 86 6 50
2008 PM-05 30 48 11 7 4 0 0 78 11 27
2008 PM-06 56 38 6 0 0 0 0 94 0 16

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 41 21 18 18 0 3 0 64 18 34
2018 PM-05 48 14 19 19 0 0 0 62 19 21
2017 PM 44 28 12 7 5 5 0 76 12 43
2017 PM-05 44 22 11 7 7 8 0 72 16 27
2014 PM 56 13 15 9 4 4 0 71 13 54
2014 PM-05 59 7 14 10 3 7 0 70 15 29
2014 PM-06 58 17 25 0 0 0 0 75 0 12
2011 PM 54 22 7 9 4 4 0 79 13 54
2011 PM-05 52 26 6 6 3 6 0 83 10 31
2011 PM-06 53 24 12 12 0 0 0 76 12 17
2008 PM 40 36 6 6 2 8 2 84 9 50
2008 PM-05 33 44 4 0 4 15 0 91 4 27
2008 PM-06 44 25 6 19 0 0 6 73 20 16
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 PM 14 26 60 35
2018 PM-05 14 36 50 22
2017 PM 19 41 39 41
2017 PM-05 22 44 34 27
2014 PM 17 54 30 54
2014 PM-05 14 55 31 29
2014 PM-06 25 50 25 12
2011 PM 19 50 31 54
2011 PM-05 13 61 26 31
2011 PM-06 18 35 47 17
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 17 11 14 9 3 43 3 53 21 35
2018 PM-05 18 5 14 9 5 45 5 45 27 22
2017 PM 16 18 14 7 12 30 3 52 28 43
2017 PM-05 15 26 7 7 15 30 0 58 32 27
2014 PM 33 15 7 9 7 28 0 67 23 54
2014 PM-05 28 10 7 14 7 34 0 58 32 29
2014 PM-06 50 17 8 0 8 17 0 80 10 12

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 37 29 29 3 3 0 0 66 6 35
2018 PM-05 32 23 36 5 5 0 0 55 9 22
2017 PM 30 42 7 2 12 7 0 78 15 43
2017 PM-05 26 41 4 4 15 11 0 75 21 27
2014 PM 44 37 4 7 7 0 0 81 15 54
2014 PM-05 52 24 3 10 10 0 0 76 21 29
2014 PM-06 42 42 8 8 0 0 0 83 8 12
2011 PM 57 30 6 2 0 6 0 92 2 53
2011 PM-05 63 20 3 3 0 10 0 93 4 30
2011 PM-06 35 53 12 0 0 0 0 88 0 17
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 26 9 23 3 0 37 3 57 5 35
2018 PM-05 23 5 23 0 0 45 5 55 0 22
2017 PM 23 18 16 0 5 33 5 67 7 43
2017 PM-05 15 29 15 0 7 34 0 67 11 27
2014 PM 39 20 7 7 6 19 2 74 16 54
2014 PM-05 34 10 7 14 3 28 3 65 25 29
2014 PM-06 58 17 8 0 8 8 0 82 9 12

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 49 29 14 9 0 0 0 77 9 35
2018 PM-05 41 32 14 14 0 0 0 73 14 22
2017 PM 52 26 9 2 5 5 0 83 7 42
2017 PM-05 52 19 11 4 7 7 0 76 12 27
2014 PM 56 26 7 9 2 0 0 81 11 54
2014 PM-05 59 17 10 14 0 0 0 76 14 29
2014 PM-06 67 17 8 8 0 0 0 83 8 12
2011 PM 70 24 2 2 0 2 0 96 2 54
2011 PM-05 71 19 3 3 0 3 0 93 3 31
2011 PM-06 59 41 0 0 0 0 0 100 0 17
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 35 32 18 12 3 0 0 68 15 34
2018 PM-05 27 36 23 14 0 0 0 64 14 22
2017 PM 35 25 23 9 7 0 0 60 17 43
2017 PM-05 33 26 23 11 7 0 0 59 18 27

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 24 21 21 15 21 0 0 44 35 34
2018 PM-05 27 23 27 14 9 0 0 50 23 22
2017 PM 12 35 21 14 18 0 0 47 32 43
2017 PM-05 11 33 19 15 22 0 0 44 37 27

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 29 35 12 15 6 0 3 67 21 34
2018 PM-05 36 36 9 9 5 0 5 76 14 22
2017 PM 39 26 14 14 5 2 0 67 19 43
2017 PM-05 41 23 15 11 7 4 0 66 19 27

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 9 18 26 26 21 0 0 26 47 34
2018 PM-05 9 23 41 9 18 0 0 32 27 22
2017 PM 12 21 26 26 16 0 0 32 42 43
2017 PM-05 7 26 22 19 26 0 0 33 45 27

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 61 15 12 3 6 0 3 78 9 33
2018 PM-05 64 23 5 0 5 0 5 90 5 22
2017 PM 61 23 5 2 2 0 7 90 5 43
2017 PM-05 59 26 4 0 4 0 7 92 4 27

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 15 9 18 9 0 0 65 26 34
2018 PM-05 59 18 5 9 9 0 0 77 18 22
2017 PM 40 35 14 7 5 0 0 75 12 43
2017 PM-05 44 34 7 7 7 0 0 78 15 27

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 21 44 24 9 3 0 0 65 12 34
2018 PM-05 24 43 14 14 5 0 0 67 19 21
2017 PM 21 35 21 16 5 0 3 57 22 43
2017 PM-05 7 48 18 19 7 0 0 55 26 27

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 12 26 38 21 3 0 0 38 24 34
2018 PM-05 10 33 38 14 5 0 0 43 19 21
2017 PM 14 35 23 18 9 0 0 49 28 43
2017 PM-05 15 33 23 18 11 0 0 48 29 27

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 32 38 21 9 0 0 0 71 9 34
2018 PM-05 43 29 24 5 0 0 0 71 5 21
2017 PM 21 37 19 10 12 0 2 59 22 43
2017 PM-05 22 29 18 15 15 0 0 52 30 27

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 24 38 12 21 6 0 0 62 26 34
2018 PM-05 33 43 5 19 0 0 0 76 19 21
2017 PM 32 23 33 2 5 2 2 58 7 43
2017 PM-05 44 19 26 0 7 4 0 66 8 27

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 76 12 6 3 3 0 0 88 6 34
2018 PM-05 71 14 10 5 0 0 0 86 5 21
2017 PM 65 18 14 0 0 0 2 86 0 43
2017 PM-05 56 26 18 0 0 0 0 82 0 27

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 82 12 0 6 0 0 0 94 6 34
2018 PM-05 86 10 0 5 0 0 0 95 5 21

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 76 12 9 3 0 0 0 88 3 34
2018 PM-05 71 14 10 5 0 0 0 86 5 21
2017 PM 77 5 9 2 5 0 2 83 7 43
2017 PM-05 78 7 4 4 7 0 0 85 11 27

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 59 35 3 0 3 0 0 94 3 34
2018 PM-05 55 36 5 0 5 0 0 91 5 22
2017 PM 47 37 9 5 2 0 0 84 7 43
2017 PM-05 41 44 4 7 4 0 0 85 11 27

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 69 17 6 9 0 0 0 86 9 35
2018 PM-05 64 18 9 9 0 0 0 82 9 22
2017 PM 69 19 2 2 5 0 2 90 7 42
2017 PM-05 66 19 4 4 8 0 0 85 11 26

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 6 6 0 0 3 40 90 0 35
2018 PM-05 55 5 0 0 0 0 41 100 0 22
2017 PM 52 12 5 2 0 0 30 90 3 43
2017 PM-05 48 11 0 4 0 0 37 94 6 27

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 33 27 24 3 9 0 3 63 13 33
2018 PM-05 33 38 19 0 5 0 5 75 5 21
2017 PM 44 28 14 14 0 0 0 72 14 43
2017 PM-05 37 37 15 11 0 0 0 74 11 27

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 76 18 3 0 0 0 3 97 0 34
2018 PM-05 77 14 5 0 0 0 5 95 0 22
2017 PM 86 2 7 2 0 0 2 91 2 43
2017 PM-05 89 0 7 4 0 0 0 89 4 27

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 26 51 14 6 3 0 0 77 9 35
2018 PM-05 27 41 23 5 5 0 0 68 9 22
2017 PM 39 37 16 7 0 0 0 77 7 43
2017 PM-05 37 37 19 7 0 0 0 74 7 27

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 14 29 29 23 6 0 0 43 29 35
2018 PM-05 18 41 27 9 5 0 0 59 14 22
2017 PM 7 30 35 23 5 0 0 37 28 43
2017 PM-05 11 26 34 22 7 0 0 37 29 27

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 11 17 40 29 3 0 0 31 29 35
2018 PM-05 5 14 36 41 5 0 0 45 18 22
2017 PM 12 21 33 30 5 0 0 35 32 43
2017 PM-05 11 18 26 37 7 0 0 44 29 27

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 31 57 6 6 0 0 0 89 6 35
2018 PM-05 27 59 5 9 0 0 0 86 9 22
2017 PM 30 47 12 2 7 3 0 79 9 43
2017 PM-05 29 44 7 4 11 4 0 77 15 27

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 26 31 20 14 6 3 0 59 21 35
2018 PM-05 23 23 27 18 5 5 0 48 24 22
2017 PM 18 40 16 16 9 0 0 58 25 43
2017 PM-05 18 34 18 18 11 0 0 52 29 27
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 40 40 9 9 3 0 0 40 60 35
2018 PM-05 36 45 9 5 5 0 0 36 64 22
2017 PM 37 33 21 10 0 0 0 37 63 43
2017 PM-05 37 30 22 11 0 0 0 37 63 27

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 10 21
2018 PM-05 7 14
2017 PM 15 27
2017 PM-05 18 17

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 10 21
2018 PM-05 7 14
2017 PM 26 27
2017 PM-05 12 17

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 24 21
2018 PM-05 29 14
2017 PM 26 27
2017 PM-05 29 17

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 PM 38 21
2018 PM-05 43 14
2017 PM 56 27
2017 PM-05 58 17

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 PM 10 21
2018 PM-05 7 14
2017 PM 7 27
2017 PM-05 12 17

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 PM 5 21
2018 PM-05 0 14

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 PM 48 21
2018 PM-05 36 14
2017 PM 26 27
2017 PM-05 30 17

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 PM 24 62 10 0 0 5 21
2018 PM-05 21 64 14 0 0 0 14
2017 PM 4 59 26 4 4 4 27
2017 PM-05 6 58 24 6 6 0 17

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PM 67 33 21
2018 PM-05 64 36 14

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 33 14 10 24 5 0 14 56 33 21
2018 PM-05 29 14 14 21 7 0 14 50 33 14
2017 PM 7 26 11 15 23 0 19 41 46 27
2017 PM-05 6 35 12 12 23 0 12 47 40 17

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 19 10 5 19 10 5 33 46 46 21
2018 PM-05 14 7 0 29 14 7 29 33 67 14
2017 PM 4 4 7 11 19 11 44 16 68 27
2017 PM-05 6 6 12 6 18 6 47 25 51 17

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 43 17 11 6 9 0 14 70 17 35
2018 PM-05 55 14 5 0 5 0 23 88 6 22
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