2018 Public Service Employee Survey Results for Shared Services Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 36 13 15 8 1 1 64 23 1013
2018 3 to 10 years in current department or agency 16 38 18 16 11 0 1 55 27 1546
2018 11 to 20 years in current department or agency 22 29 11 21 17 0 0 52 38 102
2018 More than 20 years in current department or agency 16 30 15 19 13 0 7 50 34 61
2017 Less than 3 years in current department or agency 29 36 13 13 7 1 1 66 21 769
2017 3 to 10 years in current department or agency 18 34 17 15 15 0 0 52 30 2246
2017 11 to 20 years in current department or agency 11 34 19 21 13 1 1 46 35 160
2017 More than 20 years in current department or agency 24 30 16 11 16 0 3 56 28 103
2014 Less than 3 years in current department or agency 18 29 17 18 17 0 1 48 36 1617
2014 3 to 10 years in current department or agency 12 26 15 23 23 0 0 38 47 2076
2014 11 to 20 years in current department or agency 11 25 18 18 27 0 1 36 46 303
2014 More than 20 years in current department or agency 13 28 15 23 18 0 3 42 42 128

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 37 13 7 4 0 0 77 11 1012
2018 3 to 10 years in current department or agency 31 45 12 8 4 0 0 76 12 1544
2018 11 to 20 years in current department or agency 34 36 14 9 7 0 0 70 16 101
2018 More than 20 years in current department or agency 35 41 17 4 2 0 2 77 6 60
2017 Less than 3 years in current department or agency 39 38 13 5 4 0 0 78 9 769
2017 3 to 10 years in current department or agency 34 43 11 7 5 0 0 76 13 2243
2017 11 to 20 years in current department or agency 31 39 17 8 4 0 1 71 12 160
2017 More than 20 years in current department or agency 46 40 9 3 1 1 1 87 4 103
2014 Less than 3 years in current department or agency 31 39 13 11 5 0 0 70 16 1617
2014 3 to 10 years in current department or agency 34 39 13 7 6 0 0 73 13 2075
2014 11 to 20 years in current department or agency 34 36 18 5 6 1 0 71 11 303
2014 More than 20 years in current department or agency 38 40 16 5 2 0 1 78 6 128

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 37 9 5 4 0 0 81 9 1005
2018 3 to 10 years in current department or agency 39 41 10 6 4 0 0 80 10 1532
2018 11 to 20 years in current department or agency 34 42 7 10 7 0 0 76 17 100
2018 More than 20 years in current department or agency 38 43 10 7 0 0 2 83 7 61
2017 Less than 3 years in current department or agency 44 36 11 6 3 0 0 80 8 769
2017 3 to 10 years in current department or agency 41 39 9 7 5 0 0 80 11 2237
2017 11 to 20 years in current department or agency 42 37 13 4 3 0 1 80 7 160
2017 More than 20 years in current department or agency 53 31 10 6 0 0 1 84 6 103
2014 Less than 3 years in current department or agency 38 37 11 9 5 0 0 75 14 1616
2014 3 to 10 years in current department or agency 38 40 9 7 5 0 0 78 12 2074
2014 11 to 20 years in current department or agency 36 44 10 5 4 1 0 81 9 303
2014 More than 20 years in current department or agency 42 38 8 10 2 0 1 80 12 128

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 29 7 5 4 0 0 84 9 1009
2018 3 to 10 years in current department or agency 42 34 12 7 5 0 0 76 12 1537
2018 11 to 20 years in current department or agency 36 35 14 8 6 0 0 71 15 102
2018 More than 20 years in current department or agency 41 32 12 7 5 0 3 76 12 61
2017 Less than 3 years in current department or agency 51 30 9 6 3 1 1 82 9 769
2017 3 to 10 years in current department or agency 41 33 12 8 5 0 0 75 14 2240
2017 11 to 20 years in current department or agency 32 38 13 11 4 1 1 72 15 160
2017 More than 20 years in current department or agency 43 40 7 7 4 0 0 83 11 103
2014 Less than 3 years in current department or agency 39 32 13 8 6 1 1 72 15 1614
2014 3 to 10 years in current department or agency 34 35 14 9 6 0 1 70 16 2075
2014 11 to 20 years in current department or agency 30 38 17 7 7 1 0 68 14 303
2014 More than 20 years in current department or agency 29 35 16 6 12 1 2 65 18 128

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 40 12 7 5 0 0 76 12 1011
2018 3 to 10 years in current department or agency 24 41 14 12 9 0 0 65 21 1538
2018 11 to 20 years in current department or agency 23 43 10 11 11 1 0 67 23 102
2018 More than 20 years in current department or agency 28 38 19 6 7 0 2 67 13 60
2017 Less than 3 years in current department or agency 34 43 13 5 5 0 0 77 10 769
2017 3 to 10 years in current department or agency 24 42 14 11 9 0 0 66 20 2243
2017 11 to 20 years in current department or agency 19 47 13 13 6 1 1 67 19 160
2017 More than 20 years in current department or agency 42 32 10 9 6 0 1 75 15 103
2014 Less than 3 years in current department or agency 21 42 15 13 9 0 0 63 22 1617
2014 3 to 10 years in current department or agency 20 42 16 11 11 0 0 62 22 2075
2014 11 to 20 years in current department or agency 20 40 18 12 10 1 0 60 22 303
2014 More than 20 years in current department or agency 21 49 19 7 3 0 1 71 10 128

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 33 16 9 5 0 1 70 14 1011
2018 3 to 10 years in current department or agency 22 33 20 14 11 0 0 55 25 1548
2018 11 to 20 years in current department or agency 23 33 22 8 13 1 0 57 21 102
2018 More than 20 years in current department or agency 18 37 24 14 7 0 2 55 21 61
2017 Less than 3 years in current department or agency 34 37 14 9 4 1 1 73 13 768
2017 3 to 10 years in current department or agency 21 34 20 13 12 0 0 55 25 2246
2017 11 to 20 years in current department or agency 17 30 22 15 15 1 1 48 30 160
2017 More than 20 years in current department or agency 24 34 22 10 8 0 3 59 18 103
2014 Less than 3 years in current department or agency 22 36 18 13 10 0 0 59 23 1615
2014 3 to 10 years in current department or agency 16 35 21 15 13 0 0 51 28 2075
2014 11 to 20 years in current department or agency 17 31 21 18 12 0 0 49 30 303
2014 More than 20 years in current department or agency 13 39 15 16 14 1 2 53 31 128

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 35 16 13 7 0 0 65 20 1015
2018 3 to 10 years in current department or agency 19 36 18 16 11 0 0 56 26 1547
2018 11 to 20 years in current department or agency 21 43 16 10 9 1 0 65 19 102
2018 More than 20 years in current department or agency 18 40 16 13 12 0 2 59 25 61
2017 Less than 3 years in current department or agency 26 38 18 11 6 0 0 65 17 766
2017 3 to 10 years in current department or agency 18 37 18 16 11 0 0 55 27 2247
2017 11 to 20 years in current department or agency 21 40 12 14 11 1 1 63 25 160
2017 More than 20 years in current department or agency 22 44 17 14 2 1 0 67 16 103

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 38 10 5 3 1 0 83 7 1017
2018 3 to 10 years in current department or agency 33 42 14 7 4 1 0 75 11 1539
2018 11 to 20 years in current department or agency 31 39 15 11 3 1 0 70 14 102
2018 More than 20 years in current department or agency 28 37 20 10 3 0 2 66 14 61
2017 Less than 3 years in current department or agency 41 39 11 5 3 1 0 81 9 769
2017 3 to 10 years in current department or agency 30 37 15 11 7 0 0 67 18 2247
2017 11 to 20 years in current department or agency 33 37 12 8 7 1 1 71 16 160
2017 More than 20 years in current department or agency 34 45 11 3 6 1 0 80 9 102
2014 Less than 3 years in current department or agency 31 40 12 9 7 1 0 72 16 1613
2014 3 to 10 years in current department or agency 26 39 15 10 8 1 0 66 18 2075
2014 11 to 20 years in current department or agency 29 37 16 9 8 2 0 67 17 303
2014 More than 20 years in current department or agency 31 42 13 7 4 2 1 75 12 128

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 37 12 8 4 0 0 75 12 1017
2018 3 to 10 years in current department or agency 23 36 17 13 10 0 0 60 23 1538
2018 11 to 20 years in current department or agency 24 35 17 11 13 0 0 60 23 102
2018 More than 20 years in current department or agency 16 31 28 14 10 0 2 47 24 61
2017 Less than 3 years in current department or agency 36 39 14 6 4 1 1 76 10 769
2017 3 to 10 years in current department or agency 21 36 18 13 12 0 0 57 25 2247
2017 11 to 20 years in current department or agency 16 30 19 22 9 2 1 48 32 160
2017 More than 20 years in current department or agency 23 42 19 8 7 1 0 65 15 103

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 32 13 4 2 0 0 80 6 1007
2018 3 to 10 years in current department or agency 42 37 13 5 4 0 0 78 9 1532
2018 11 to 20 years in current department or agency 41 36 13 5 5 0 0 77 10 102
2018 More than 20 years in current department or agency 42 38 13 3 2 0 2 81 5 61
2017 Less than 3 years in current department or agency 48 36 10 3 3 0 0 84 6 767
2017 3 to 10 years in current department or agency 41 37 13 5 4 0 0 78 9 2238
2017 11 to 20 years in current department or agency 42 34 16 4 2 1 1 77 6 159
2017 More than 20 years in current department or agency 49 34 10 5 3 0 0 83 7 103
2014 Less than 3 years in current department or agency 51 31 11 4 3 0 0 82 7 1617
2014 3 to 10 years in current department or agency 49 32 10 4 4 0 0 81 8 2074
2014 11 to 20 years in current department or agency 55 28 11 2 3 0 0 83 6 303
2014 More than 20 years in current department or agency 56 37 5 1 2 0 1 93 2 128

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 37 16 8 4 0 0 72 13 1012
2018 3 to 10 years in current department or agency 25 39 15 13 8 0 0 64 21 1536
2018 11 to 20 years in current department or agency 25 34 20 11 9 0 0 60 20 100
2018 More than 20 years in current department or agency 14 41 17 15 12 0 2 56 27 60
2017 Less than 3 years in current department or agency 35 43 11 6 4 1 0 79 11 765
2017 3 to 10 years in current department or agency 26 39 14 13 8 0 0 65 21 2240
2017 11 to 20 years in current department or agency 22 39 19 11 8 1 1 62 19 159
2017 More than 20 years in current department or agency 27 41 14 12 6 0 1 68 17 103
2014 Less than 3 years in current department or agency 21 39 15 13 11 1 0 61 24 1616
2014 3 to 10 years in current department or agency 17 40 15 15 12 0 0 58 27 2074
2014 11 to 20 years in current department or agency 18 34 19 15 13 1 0 52 28 303
2014 More than 20 years in current department or agency 17 35 16 21 9 0 2 53 31 128

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 33 16 6 4 0 0 74 10 1008
2018 3 to 10 years in current department or agency 27 36 17 10 9 0 0 63 19 1527
2018 11 to 20 years in current department or agency 26 37 17 11 8 0 0 63 20 102
2018 More than 20 years in current department or agency 30 28 18 11 12 0 2 59 23 60
2017 Less than 3 years in current department or agency 42 36 11 7 4 0 0 78 11 767
2017 3 to 10 years in current department or agency 29 35 19 10 7 0 0 64 17 2238
2017 11 to 20 years in current department or agency 24 35 20 9 9 1 1 60 19 160
2017 More than 20 years in current department or agency 30 40 18 6 6 0 0 70 12 103
2014 Less than 3 years in current department or agency 28 36 16 10 10 0 0 64 20 1615
2014 3 to 10 years in current department or agency 23 36 17 12 11 0 0 59 23 2074
2014 11 to 20 years in current department or agency 25 30 21 11 11 0 0 56 23 302
2014 More than 20 years in current department or agency 23 35 21 13 7 0 2 59 20 128

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 35 13 9 5 0 0 73 14 1012
2018 3 to 10 years in current department or agency 23 35 19 13 10 0 0 59 23 1540
2018 11 to 20 years in current department or agency 25 35 15 14 11 0 0 59 25 102
2018 More than 20 years in current department or agency 17 43 22 11 7 0 2 60 18 60
2017 Less than 3 years in current department or agency 39 38 11 7 5 0 0 77 12 766
2017 3 to 10 years in current department or agency 24 35 18 13 9 0 0 59 23 2243
2017 11 to 20 years in current department or agency 24 31 23 13 7 2 1 56 20 160
2017 More than 20 years in current department or agency 34 41 13 4 7 0 0 75 11 103
2014 Less than 3 years in current department or agency 26 37 15 12 10 0 0 63 22 1612
2014 3 to 10 years in current department or agency 21 35 19 13 12 0 0 56 25 2073
2014 11 to 20 years in current department or agency 22 35 21 12 10 0 0 57 21 303
2014 More than 20 years in current department or agency 20 42 17 12 7 0 2 64 19 128

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 37 11 5 3 0 0 80 8 1016
2018 3 to 10 years in current department or agency 28 41 15 10 6 0 0 70 15 1541
2018 11 to 20 years in current department or agency 37 34 10 13 7 0 0 71 19 102
2018 More than 20 years in current department or agency 31 43 15 6 3 0 2 75 10 61
2017 Less than 3 years in current department or agency 43 39 10 4 3 0 0 82 8 764
2017 3 to 10 years in current department or agency 29 38 15 10 7 0 0 68 17 2243
2017 11 to 20 years in current department or agency 25 42 17 10 4 1 1 68 15 160
2017 More than 20 years in current department or agency 44 38 8 4 6 0 0 82 10 103
2014 Less than 3 years in current department or agency 31 39 14 10 6 0 0 70 15 1615
2014 3 to 10 years in current department or agency 27 40 16 10 6 0 0 68 17 2075
2014 11 to 20 years in current department or agency 27 45 14 8 6 1 0 72 14 303
2014 More than 20 years in current department or agency 36 44 12 6 2 0 1 80 8 128

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 32 14 7 4 1 0 74 11 1015
2018 3 to 10 years in current department or agency 30 34 19 11 6 0 1 64 17 1548
2018 11 to 20 years in current department or agency 35 37 16 10 1 0 0 72 11 102
2018 More than 20 years in current department or agency 37 21 21 10 8 0 3 60 19 61
2017 Less than 3 years in current department or agency 36 36 15 7 4 0 1 73 11 768
2017 3 to 10 years in current department or agency 32 38 15 7 6 0 1 71 14 2245
2017 11 to 20 years in current department or agency 41 34 14 6 2 1 2 78 8 160
2017 More than 20 years in current department or agency 49 27 14 6 3 0 1 77 9 102
2014 Less than 3 years in current department or agency 35 34 18 7 5 0 1 70 13 1616
2014 3 to 10 years in current department or agency 30 37 18 8 6 0 1 67 14 2074
2014 11 to 20 years in current department or agency 39 33 14 6 5 1 1 74 12 303
2014 More than 20 years in current department or agency 37 40 18 3 1 0 1 77 5 128

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 25 36 18 9 1 1 27 37 1016
2018 3 to 10 years in current department or agency 18 33 35 11 2 0 1 14 51 1548
2018 11 to 20 years in current department or agency 14 38 38 7 2 1 0 9 52 101
2018 More than 20 years in current department or agency 10 27 39 14 3 0 5 19 40 58
2017 Less than 3 years in current department or agency 10 23 36 17 9 2 3 28 35 766
2017 3 to 10 years in current department or agency 17 32 34 11 4 1 2 15 50 2237
2017 11 to 20 years in current department or agency 13 27 35 16 2 1 5 20 43 158
2017 More than 20 years in current department or agency 14 21 35 21 7 1 1 28 36 101
2014 Less than 3 years in current department or agency 18 32 31 12 5 1 2 17 51 1612
2014 3 to 10 years in current department or agency 20 36 30 9 3 1 2 13 57 2072
2014 11 to 20 years in current department or agency 18 31 33 12 4 1 1 16 51 302
2014 More than 20 years in current department or agency 14 35 31 14 2 1 4 16 51 125

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 23 28 18 13 3 1 33 38 1012
2018 3 to 10 years in current department or agency 22 30 29 13 4 1 1 17 53 1543
2018 11 to 20 years in current department or agency 17 30 28 20 3 1 0 23 48 102
2018 More than 20 years in current department or agency 17 29 30 16 0 5 3 17 50 58
2017 Less than 3 years in current department or agency 15 21 30 14 11 5 4 28 40 764
2017 3 to 10 years in current department or agency 27 30 27 9 4 1 1 13 59 2236
2017 11 to 20 years in current department or agency 26 24 24 12 7 1 6 21 53 159
2017 More than 20 years in current department or agency 21 28 25 11 12 3 1 23 51 101
2014 Less than 3 years in current department or agency 28 31 24 8 6 3 1 15 61 1613
2014 3 to 10 years in current department or agency 33 30 22 7 4 1 1 12 65 2071
2014 11 to 20 years in current department or agency 31 29 20 10 5 3 2 16 63 303
2014 More than 20 years in current department or agency 25 33 28 8 2 0 4 10 61 127

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 27 25 14 7 3 2 22 52 1011
2018 3 to 10 years in current department or agency 34 32 22 8 2 1 1 10 68 1545
2018 11 to 20 years in current department or agency 27 28 31 8 5 0 0 13 56 102
2018 More than 20 years in current department or agency 33 28 23 7 0 6 4 8 67 57
2017 Less than 3 years in current department or agency 18 25 27 14 8 4 4 24 47 765
2017 3 to 10 years in current department or agency 34 31 22 7 3 1 2 10 67 2239
2017 11 to 20 years in current department or agency 29 28 23 14 2 2 4 16 60 159
2017 More than 20 years in current department or agency 22 33 22 11 6 3 4 18 59 103
2014 Less than 3 years in current department or agency 33 28 23 9 4 2 2 13 63 1608
2014 3 to 10 years in current department or agency 37 29 22 7 2 1 2 10 68 2073
2014 11 to 20 years in current department or agency 33 28 22 7 4 2 3 12 65 303
2014 More than 20 years in current department or agency 30 31 24 7 2 2 3 9 65 126

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 15 30 28 15 3 2 45 24 1012
2018 3 to 10 years in current department or agency 17 24 35 18 4 0 1 23 42 1538
2018 11 to 20 years in current department or agency 7 23 31 29 8 1 1 38 31 102
2018 More than 20 years in current department or agency 7 25 42 19 2 3 2 22 34 58
2017 Less than 3 years in current department or agency 9 15 32 23 15 3 4 40 26 763
2017 3 to 10 years in current department or agency 18 23 33 18 5 1 2 24 42 2231
2017 11 to 20 years in current department or agency 9 20 34 25 7 1 5 33 31 157
2017 More than 20 years in current department or agency 9 18 35 24 11 2 1 36 28 101
2014 Less than 3 years in current department or agency 16 20 31 22 9 1 2 32 36 1610
2014 3 to 10 years in current department or agency 19 21 32 19 6 1 2 26 41 2062
2014 11 to 20 years in current department or agency 14 20 32 18 10 2 5 30 37 302
2014 More than 20 years in current department or agency 10 21 35 21 6 2 5 28 33 126

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 23 23 22 13 3 3 37 39 1017
2018 3 to 10 years in current department or agency 24 27 30 13 3 1 1 17 53 1545
2018 11 to 20 years in current department or agency 27 29 29 11 2 0 1 14 57 102
2018 More than 20 years in current department or agency 27 33 24 10 2 2 3 12 62 58
2017 Less than 3 years in current department or agency 14 20 25 16 15 4 4 34 38 760
2017 3 to 10 years in current department or agency 24 28 27 12 4 1 3 17 55 2233
2017 11 to 20 years in current department or agency 20 29 25 16 5 1 4 23 51 158
2017 More than 20 years in current department or agency 14 32 30 11 9 1 3 21 47 101
2014 Less than 3 years in current department or agency 25 25 25 13 7 2 3 21 52 1613
2014 3 to 10 years in current department or agency 33 28 22 10 4 1 2 15 63 2066
2014 11 to 20 years in current department or agency 31 26 24 10 6 1 3 17 59 303
2014 More than 20 years in current department or agency 19 30 32 10 2 0 6 13 53 127

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 19 23 20 14 5 4 37 37 1008
2018 3 to 10 years in current department or agency 16 23 30 19 8 2 2 28 41 1540
2018 11 to 20 years in current department or agency 13 23 22 32 6 2 1 40 38 102
2018 More than 20 years in current department or agency 8 19 38 19 3 7 7 26 31 58
2017 Less than 3 years in current department or agency 16 22 23 14 13 7 6 30 43 760
2017 3 to 10 years in current department or agency 17 23 26 20 8 2 4 30 42 2234
2017 11 to 20 years in current department or agency 13 20 24 22 13 1 7 38 36 157
2017 More than 20 years in current department or agency 12 17 24 27 9 5 6 40 33 102
2014 Less than 3 years in current department or agency 16 18 25 21 12 3 5 36 36 1608
2014 3 to 10 years in current department or agency 16 20 25 21 11 3 5 34 39 2066
2014 11 to 20 years in current department or agency 13 16 23 22 15 5 6 41 33 303
2014 More than 20 years in current department or agency 10 18 27 23 12 2 7 39 31 126

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 22 29 16 8 3 2 25 44 1017
2018 3 to 10 years in current department or agency 33 30 26 7 2 1 1 10 64 1548
2018 11 to 20 years in current department or agency 20 31 35 10 2 0 1 12 52 102
2018 More than 20 years in current department or agency 24 24 28 17 0 5 2 18 52 58
2017 Less than 3 years in current department or agency 18 21 31 14 9 4 4 25 41 764
2017 3 to 10 years in current department or agency 31 28 27 8 3 1 2 12 60 2235
2017 11 to 20 years in current department or agency 27 25 22 11 5 4 5 18 58 159
2017 More than 20 years in current department or agency 19 31 27 12 6 4 1 19 53 101
2014 Less than 3 years in current department or agency 23 26 31 11 5 2 2 17 51 1614
2014 3 to 10 years in current department or agency 28 29 27 10 3 1 1 14 59 2073
2014 11 to 20 years in current department or agency 27 25 23 14 5 4 3 20 55 303
2014 More than 20 years in current department or agency 20 27 32 14 3 2 2 18 49 127
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 30 15 7 4 7 4 70 13 1019
2018 3 to 10 years in current department or agency 23 32 21 8 6 6 4 61 15 1542
2018 11 to 20 years in current department or agency 23 32 26 6 8 5 1 58 15 100
2018 More than 20 years in current department or agency 19 26 28 8 3 9 7 53 14 61
2017 Less than 3 years in current department or agency 34 29 13 5 5 7 6 73 12 769
2017 3 to 10 years in current department or agency 28 30 18 7 6 5 6 65 15 2245
2017 11 to 20 years in current department or agency 23 30 21 9 8 4 5 58 19 160
2017 More than 20 years in current department or agency 27 34 20 4 10 2 3 64 15 103
2014 Less than 3 years in current department or agency 35 30 13 8 5 5 4 71 14 1616
2014 3 to 10 years in current department or agency 33 30 16 6 6 4 5 69 13 2075
2014 11 to 20 years in current department or agency 34 25 17 9 7 5 3 64 18 303
2014 More than 20 years in current department or agency 27 31 18 13 5 2 4 62 19 128

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 29 7 6 4 1 0 82 10 1014
2018 3 to 10 years in current department or agency 43 31 11 8 5 1 0 76 13 1542
2018 11 to 20 years in current department or agency 35 34 15 8 7 1 1 70 15 100
2018 More than 20 years in current department or agency 39 32 18 3 3 3 2 75 7 61
2017 Less than 3 years in current department or agency 52 29 8 5 4 1 1 82 9 769
2017 3 to 10 years in current department or agency 44 30 12 6 6 2 1 76 12 2243
2017 11 to 20 years in current department or agency 39 36 11 10 3 0 1 76 14 160
2017 More than 20 years in current department or agency 40 32 13 5 9 2 0 74 13 102
2014 Less than 3 years in current department or agency 45 30 10 8 6 1 0 76 14 1616
2014 3 to 10 years in current department or agency 47 29 10 7 6 1 0 77 13 2076
2014 11 to 20 years in current department or agency 43 25 11 11 6 4 0 70 18 303
2014 More than 20 years in current department or agency 41 31 13 7 5 0 2 74 13 128

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 20 22 11 6 17 4 50 22 1017
2018 3 to 10 years in current department or agency 13 22 24 12 11 14 4 43 28 1539
2018 11 to 20 years in current department or agency 10 24 26 14 9 14 4 41 28 99
2018 More than 20 years in current department or agency 12 16 35 10 8 16 3 34 22 61
2017 Less than 3 years in current department or agency 17 19 18 9 8 24 4 50 24 769
2017 3 to 10 years in current department or agency 13 20 22 14 11 18 3 42 31 2239
2017 11 to 20 years in current department or agency 9 16 24 17 13 18 2 32 38 160
2017 More than 20 years in current department or agency 7 21 27 12 11 14 9 35 30 103
2014 Less than 3 years in current department or agency 12 22 22 14 11 15 3 42 31 1616
2014 3 to 10 years in current department or agency 11 20 24 15 13 13 4 37 34 2076
2014 11 to 20 years in current department or agency 10 18 18 17 19 14 4 34 45 303
2014 More than 20 years in current department or agency 9 24 18 21 13 9 6 39 40 128

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 30 6 4 2 0 0 88 6 1015
2018 3 to 10 years in current department or agency 48 36 7 5 2 0 0 85 8 1540
2018 11 to 20 years in current department or agency 40 43 4 10 2 1 0 84 12 100
2018 More than 20 years in current department or agency 48 33 14 3 0 2 0 83 3 61
2017 Less than 3 years in current department or agency 54 31 6 5 2 1 0 86 7 768
2017 3 to 10 years in current department or agency 44 39 9 5 2 1 0 84 7 2236
2017 11 to 20 years in current department or agency 37 40 13 7 2 0 1 78 9 158
2017 More than 20 years in current department or agency 41 35 8 9 4 2 1 78 13 103
2014 Less than 3 years in current department or agency 45 39 8 5 3 0 0 85 7 1617
2014 3 to 10 years in current department or agency 42 41 9 5 2 1 0 84 7 2076
2014 11 to 20 years in current department or agency 40 35 12 9 1 1 0 77 10 303
2014 More than 20 years in current department or agency 30 46 13 6 3 1 2 78 9 127

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 33 9 3 2 1 0 86 6 1018
2018 3 to 10 years in current department or agency 38 42 12 4 3 1 0 82 7 1544
2018 11 to 20 years in current department or agency 38 34 20 3 5 1 0 72 8 100
2018 More than 20 years in current department or agency 27 48 19 3 2 2 0 76 5 61
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 30 14 6 5 1 1 76 10 1016
2018 3 to 10 years in current department or agency 37 35 13 8 6 0 0 72 15 1539
2018 11 to 20 years in current department or agency 32 33 21 9 5 0 0 65 14 101
2018 More than 20 years in current department or agency 31 28 24 5 9 2 2 61 15 60
2017 Less than 3 years in current department or agency 45 30 10 5 5 2 1 78 11 767
2017 3 to 10 years in current department or agency 37 33 14 9 6 0 0 71 15 2244
2017 11 to 20 years in current department or agency 31 35 14 12 4 2 1 68 17 160
2017 More than 20 years in current department or agency 26 44 13 5 8 1 2 72 14 103
2014 Less than 3 years in current department or agency 38 35 13 8 5 1 1 73 13 1617
2014 3 to 10 years in current department or agency 34 34 15 9 7 1 0 68 16 2076
2014 11 to 20 years in current department or agency 34 33 14 11 7 1 0 68 18 303
2014 More than 20 years in current department or agency 32 31 23 6 5 0 2 65 11 128

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 25 11 4 4 2 0 81 8 1014
2018 3 to 10 years in current department or agency 44 29 13 7 5 2 1 75 11 1536
2018 11 to 20 years in current department or agency 35 33 17 7 7 2 0 69 14 101
2018 More than 20 years in current department or agency 40 32 13 4 3 8 0 78 8 61
2017 Less than 3 years in current department or agency 54 27 8 4 3 2 1 84 8 768
2017 3 to 10 years in current department or agency 44 31 12 6 4 2 1 77 11 2247
2017 11 to 20 years in current department or agency 35 31 16 10 4 4 1 68 15 160
2017 More than 20 years in current department or agency 37 37 12 6 5 1 2 77 11 102
2014 Less than 3 years in current department or agency 45 30 12 6 5 2 1 77 11 1617
2014 3 to 10 years in current department or agency 40 32 14 6 5 2 1 74 12 2076
2014 11 to 20 years in current department or agency 39 28 15 9 5 3 1 69 15 303
2014 More than 20 years in current department or agency 34 33 18 8 5 2 1 69 13 128

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 30 10 6 4 1 0 79 10 1012
2018 3 to 10 years in current department or agency 41 32 11 9 6 0 0 74 15 1538
2018 11 to 20 years in current department or agency 33 34 19 11 3 0 0 67 14 101
2018 More than 20 years in current department or agency 36 34 15 8 5 3 0 72 13 61
2017 Less than 3 years in current department or agency 52 28 9 4 5 1 1 82 9 769
2017 3 to 10 years in current department or agency 40 34 12 8 6 0 1 74 14 2247
2017 11 to 20 years in current department or agency 37 33 13 12 4 1 1 71 17 160
2017 More than 20 years in current department or agency 33 43 10 6 7 0 2 77 13 103
2014 Less than 3 years in current department or agency 41 34 11 7 5 1 0 76 13 1616
2014 3 to 10 years in current department or agency 36 35 12 8 7 1 0 72 15 2075
2014 11 to 20 years in current department or agency 36 32 10 16 5 1 0 69 21 303
2014 More than 20 years in current department or agency 31 35 13 9 9 1 2 68 18 128

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 23 7 3 3 1 0 87 6 1011
2018 3 to 10 years in current department or agency 51 27 11 4 5 1 0 80 9 1538
2018 11 to 20 years in current department or agency 46 27 17 4 5 2 0 74 9 100
2018 More than 20 years in current department or agency 45 29 11 4 3 5 2 80 8 61
2017 Less than 3 years in current department or agency 65 22 7 2 3 1 1 88 5 767
2017 3 to 10 years in current department or agency 54 24 12 4 4 2 0 80 7 2245
2017 11 to 20 years in current department or agency 49 23 17 4 4 2 1 74 8 160
2017 More than 20 years in current department or agency 48 23 14 8 4 3 1 73 12 103

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 25 11 6 4 1 0 80 10 1018
2018 3 to 10 years in current department or agency 47 27 12 7 6 0 0 74 13 1539
2018 11 to 20 years in current department or agency 44 25 21 6 5 0 0 68 11 101
2018 More than 20 years in current department or agency 46 28 15 6 3 0 2 75 9 60
2017 Less than 3 years in current department or agency 60 24 7 4 4 0 0 85 8 768
2017 3 to 10 years in current department or agency 50 27 12 6 4 0 0 78 10 2245
2017 11 to 20 years in current department or agency 45 24 16 10 3 1 1 70 14 159
2017 More than 20 years in current department or agency 42 33 11 8 4 0 3 77 12 102
2014 Less than 3 years in current department or agency 50 27 10 7 5 1 0 78 12 1617
2014 3 to 10 years in current department or agency 46 30 11 7 6 0 0 76 13 2075
2014 11 to 20 years in current department or agency 42 28 12 8 8 1 0 71 16 302
2014 More than 20 years in current department or agency 44 29 14 6 6 0 1 74 12 127
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 26 13 11 4 5 8 67 18 185
2018 3 to 10 years in current department or agency 25 31 18 8 7 4 7 63 16 544
2018 11 to 20 years in current department or agency 20 37 33 5 0 0 5 60 5 21
2018 More than 20 years in current department or agency 12 25 31 6 6 8 12 46 16 16
2017 Less than 3 years in current department or agency 26 32 13 6 4 8 11 72 12 160
2017 3 to 10 years in current department or agency 22 33 20 8 4 4 8 63 14 714
2017 11 to 20 years in current department or agency 17 33 32 6 3 3 6 55 10 30
2017 More than 20 years in current department or agency 22 44 18 4 4 0 9 72 8 27
2014 Less than 3 years in current department or agency 23 33 18 8 7 4 6 62 17 444
2014 3 to 10 years in current department or agency 22 33 18 11 7 4 6 61 19 629
2014 11 to 20 years in current department or agency 13 28 34 11 7 4 4 44 19 56
2014 More than 20 years in current department or agency 17 22 27 17 11 0 6 41 30 18

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 29 18 6 4 10 0 70 11 1018
2018 3 to 10 years in current department or agency 22 27 23 10 8 10 0 54 20 1548
2018 11 to 20 years in current department or agency 18 31 22 8 6 15 0 58 17 102
2018 More than 20 years in current department or agency 8 35 30 2 5 20 0 54 9 61
2017 Less than 3 years in current department or agency 35 28 13 6 4 13 0 73 11 769
2017 3 to 10 years in current department or agency 17 28 22 11 8 14 0 52 22 2247
2017 11 to 20 years in current department or agency 17 20 31 10 7 13 1 43 20 160
2017 More than 20 years in current department or agency 18 25 29 8 9 11 1 48 19 103
2014 Less than 3 years in current department or agency 22 31 20 8 7 12 0 60 17 1616
2014 3 to 10 years in current department or agency 18 30 22 9 8 13 0 55 19 2076
2014 11 to 20 years in current department or agency 15 24 27 12 9 13 0 45 24 303
2014 More than 20 years in current department or agency 18 33 21 9 7 12 0 58 19 128

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 28 19 10 7 4 0 62 18 1015
2018 3 to 10 years in current department or agency 15 26 22 18 15 2 0 43 34 1543
2018 11 to 20 years in current department or agency 14 27 25 15 13 6 0 44 30 102
2018 More than 20 years in current department or agency 5 33 30 14 12 7 0 41 27 61
2017 Less than 3 years in current department or agency 32 31 18 9 5 4 1 66 14 769
2017 3 to 10 years in current department or agency 13 24 22 21 18 3 0 38 40 2247
2017 11 to 20 years in current department or agency 13 18 29 19 17 2 1 32 37 160
2017 More than 20 years in current department or agency 14 26 24 13 18 6 0 42 33 103
2014 Less than 3 years in current department or agency 16 26 22 18 13 4 0 45 32 1617
2014 3 to 10 years in current department or agency 11 23 22 21 18 4 0 36 41 2075
2014 11 to 20 years in current department or agency 12 23 24 17 21 3 0 35 39 303
2014 More than 20 years in current department or agency 9 32 26 16 12 5 1 43 29 128

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 28 23 13 9 7 0 52 23 1014
2018 3 to 10 years in current department or agency 9 22 25 20 18 5 0 33 41 1545
2018 11 to 20 years in current department or agency 11 22 29 16 12 10 0 37 31 102
2018 More than 20 years in current department or agency 3 21 32 15 13 15 0 29 33 61
2017 Less than 3 years in current department or agency 23 29 20 11 6 10 0 58 19 766
2017 3 to 10 years in current department or agency 8 21 23 21 21 6 0 30 45 2244
2017 11 to 20 years in current department or agency 11 16 30 21 19 4 1 27 42 158
2017 More than 20 years in current department or agency 8 26 23 14 19 10 0 37 37 102
2014 Less than 3 years in current department or agency 11 22 22 21 17 7 0 36 41 1616
2014 3 to 10 years in current department or agency 7 18 23 24 22 6 0 27 49 2075
2014 11 to 20 years in current department or agency 9 14 28 20 21 7 0 25 44 300
2014 More than 20 years in current department or agency 5 30 28 15 13 8 1 38 31 128

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 29 20 15 10 4 0 53 26 1016
2018 3 to 10 years in current department or agency 10 25 22 21 19 2 0 37 41 1547
2018 11 to 20 years in current department or agency 11 24 30 19 12 3 0 37 32 102
2018 More than 20 years in current department or agency 5 38 17 17 13 10 0 48 34 60
2017 Less than 3 years in current department or agency 22 30 19 13 10 6 0 56 24 768
2017 3 to 10 years in current department or agency 10 25 19 22 20 4 0 37 44 2246
2017 11 to 20 years in current department or agency 12 21 27 19 17 3 1 34 37 159
2017 More than 20 years in current department or agency 10 29 22 16 17 5 0 41 35 103
2014 Less than 3 years in current department or agency 11 26 19 21 18 4 0 39 41 1615
2014 3 to 10 years in current department or agency 8 22 19 24 24 3 0 31 49 2074
2014 11 to 20 years in current department or agency 9 19 23 21 23 5 0 30 47 303
2014 More than 20 years in current department or agency 8 25 20 23 20 3 1 35 45 128
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 42 20 8 4 2 0 68 12 1015
2018 3 to 10 years in current department or agency 15 37 24 15 8 1 0 53 23 1548
2018 11 to 20 years in current department or agency 11 37 26 17 7 1 0 49 25 101
2018 More than 20 years in current department or agency 14 38 27 3 8 9 0 58 13 60
2017 Less than 3 years in current department or agency 29 38 18 9 5 2 0 68 14 769
2017 3 to 10 years in current department or agency 14 36 23 15 11 1 0 51 26 2245
2017 11 to 20 years in current department or agency 14 31 24 20 11 0 1 45 31 160
2017 More than 20 years in current department or agency 12 42 21 14 7 4 0 57 22 102
2014 Less than 3 years in current department or agency 22 39 19 11 8 1 0 61 20 1617
2014 3 to 10 years in current department or agency 17 36 21 14 11 2 0 54 25 2075
2014 11 to 20 years in current department or agency 13 34 23 17 10 2 0 48 28 303
2014 More than 20 years in current department or agency 17 42 19 11 7 3 0 61 19 128

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 34 14 8 4 5 1 73 12 1019
2018 3 to 10 years in current department or agency 27 38 17 9 5 3 1 67 15 1543
2018 11 to 20 years in current department or agency 22 43 14 11 5 4 0 68 17 101
2018 More than 20 years in current department or agency 14 43 18 14 3 8 0 62 18 61
2017 Less than 3 years in current department or agency 37 30 12 8 6 5 1 72 15 768
2017 3 to 10 years in current department or agency 28 37 15 9 6 4 1 68 16 2243
2017 11 to 20 years in current department or agency 25 41 13 11 6 4 1 68 18 159
2017 More than 20 years in current department or agency 27 32 18 10 5 7 1 64 17 103
2014 Less than 3 years in current department or agency 26 36 13 12 7 4 1 66 20 1615
2014 3 to 10 years in current department or agency 26 35 15 11 7 5 1 65 19 2071
2014 11 to 20 years in current department or agency 24 33 16 11 7 6 3 63 19 303
2014 More than 20 years in current department or agency 26 39 15 9 5 6 2 70 14 128

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 38 19 5 2 2 0 74 7 1010
2018 3 to 10 years in current department or agency 27 36 22 7 5 2 0 65 12 1543
2018 11 to 20 years in current department or agency 19 40 29 8 3 1 0 59 11 100
2018 More than 20 years in current department or agency 27 28 28 10 0 7 0 59 11 61

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 24 21 8 8 13 4 56 20 1017
2018 3 to 10 years in current department or agency 14 23 23 15 13 11 2 42 32 1542
2018 11 to 20 years in current department or agency 15 24 22 12 12 15 0 46 28 101
2018 More than 20 years in current department or agency 7 19 25 17 15 15 3 31 39 61
2017 Less than 3 years in current department or agency 23 20 18 8 11 16 4 54 24 768
2017 3 to 10 years in current department or agency 15 22 21 14 14 12 2 43 32 2241
2017 11 to 20 years in current department or agency 13 27 22 13 14 9 2 45 30 160
2017 More than 20 years in current department or agency 16 31 21 10 11 10 1 53 23 102
2014 Less than 3 years in current department or agency 13 21 20 14 14 13 4 41 34 1616
2014 3 to 10 years in current department or agency 12 23 21 14 16 13 2 41 35 2074
2014 11 to 20 years in current department or agency 10 21 22 14 16 15 2 38 35 303
2014 More than 20 years in current department or agency 11 21 20 19 16 9 4 37 40 128

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 34 18 11 6 4 0 64 18 1017
2018 3 to 10 years in current department or agency 13 30 22 17 16 2 0 44 34 1545
2018 11 to 20 years in current department or agency 15 22 25 20 17 1 0 38 37 102
2018 More than 20 years in current department or agency 8 27 22 14 18 9 2 40 36 60
2017 Less than 3 years in current department or agency 33 29 17 8 5 7 1 68 14 765
2017 3 to 10 years in current department or agency 14 28 21 17 17 2 0 44 34 2248
2017 11 to 20 years in current department or agency 12 26 17 22 20 1 1 39 44 159
2017 More than 20 years in current department or agency 14 36 17 14 15 4 0 52 30 103
2014 Less than 3 years in current department or agency 14 26 20 18 17 4 1 42 37 1615
2014 3 to 10 years in current department or agency 10 22 19 23 23 3 0 33 47 2073
2014 11 to 20 years in current department or agency 11 18 20 19 28 5 1 31 49 303
2014 More than 20 years in current department or agency 8 26 21 18 23 3 2 35 43 128

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 31 16 12 10 4 1 61 22 1019
2018 3 to 10 years in current department or agency 14 26 16 17 24 1 1 42 42 1546
2018 11 to 20 years in current department or agency 15 17 19 17 28 1 2 33 47 102
2018 More than 20 years in current department or agency 3 29 17 13 28 0 10 36 45 61
2017 Less than 3 years in current department or agency 33 29 11 10 8 6 2 68 19 767
2017 3 to 10 years in current department or agency 15 25 15 17 25 2 1 41 43 2244
2017 11 to 20 years in current department or agency 11 23 20 17 26 1 3 35 44 160
2017 More than 20 years in current department or agency 12 19 19 17 25 3 5 34 46 103
2014 Less than 3 years in current department or agency 12 21 16 18 26 4 3 36 47 1616
2014 3 to 10 years in current department or agency 10 21 16 19 30 2 1 32 51 2076
2014 11 to 20 years in current department or agency 10 18 15 19 34 3 1 29 56 303
2014 More than 20 years in current department or agency 5 16 18 18 38 4 2 22 59 128

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 35 19 7 4 4 0 68 12 1016
2018 3 to 10 years in current department or agency 14 35 27 12 9 3 0 51 21 1544
2018 11 to 20 years in current department or agency 14 30 33 13 6 4 0 46 20 102
2018 More than 20 years in current department or agency 2 31 34 17 6 10 0 36 26 61
2017 Less than 3 years in current department or agency 32 35 18 5 4 5 1 71 10 767
2017 3 to 10 years in current department or agency 14 32 27 13 8 5 0 49 22 2247
2017 11 to 20 years in current department or agency 10 35 26 12 9 6 2 49 23 160
2017 More than 20 years in current department or agency 11 35 26 11 12 4 0 48 25 102

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 31 14 3 1 5 1 80 5 1013
2018 3 to 10 years in current department or agency 31 33 21 4 3 8 0 70 8 1537
2018 11 to 20 years in current department or agency 28 35 22 5 1 8 1 69 7 102
2018 More than 20 years in current department or agency 25 34 20 7 0 14 0 69 8 61
2017 Less than 3 years in current department or agency 41 30 14 5 2 7 1 77 7 765
2017 3 to 10 years in current department or agency 28 32 22 4 4 9 1 67 9 2243
2017 11 to 20 years in current department or agency 23 30 27 6 6 6 3 58 12 159
2017 More than 20 years in current department or agency 25 28 28 4 5 9 1 59 9 103
2014 Less than 3 years in current department or agency 34 31 17 3 4 10 1 73 8 1617
2014 3 to 10 years in current department or agency 33 32 19 3 3 9 1 72 7 2074
2014 11 to 20 years in current department or agency 27 33 22 3 4 10 0 68 7 302
2014 More than 20 years in current department or agency 26 34 21 5 5 9 1 67 11 128

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 34 11 3 1 3 0 84 4 1013
2018 3 to 10 years in current department or agency 32 38 19 3 3 5 0 74 7 1538
2018 11 to 20 years in current department or agency 31 37 20 6 1 5 0 71 8 102
2018 More than 20 years in current department or agency 28 33 19 7 0 13 0 70 8 61
2017 Less than 3 years in current department or agency 44 37 10 2 1 5 0 86 3 768
2017 3 to 10 years in current department or agency 29 39 19 4 3 6 0 73 7 2240
2017 11 to 20 years in current department or agency 26 39 22 6 1 5 1 69 7 160
2017 More than 20 years in current department or agency 26 41 17 6 5 6 0 71 11 103
2014 Less than 3 years in current department or agency 35 34 15 4 3 7 0 75 8 1617
2014 3 to 10 years in current department or agency 33 36 16 5 3 7 0 75 8 2074
2014 11 to 20 years in current department or agency 30 37 15 5 3 8 0 73 10 302
2014 More than 20 years in current department or agency 24 35 24 5 4 8 0 64 9 128

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 31 8 2 2 1 0 88 4 1010
2018 3 to 10 years in current department or agency 34 39 16 7 4 1 0 73 11 1541
2018 11 to 20 years in current department or agency 33 42 15 5 4 1 0 76 9 101
2018 More than 20 years in current department or agency 29 40 19 4 3 3 2 73 8 61
2017 Less than 3 years in current department or agency 54 35 7 2 2 1 0 89 4 768
2017 3 to 10 years in current department or agency 29 41 16 8 5 1 0 71 13 2244
2017 11 to 20 years in current department or agency 23 44 20 10 1 1 1 69 10 160
2017 More than 20 years in current department or agency 30 41 16 8 4 2 0 72 12 103
2014 Less than 3 years in current department or agency 40 35 13 7 4 1 0 76 11 1615
2014 3 to 10 years in current department or agency 33 38 16 7 5 1 0 72 12 2075
2014 11 to 20 years in current department or agency 32 37 15 8 5 1 1 71 13 301
2014 More than 20 years in current department or agency 27 41 19 5 5 3 0 70 10 128

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 30 16 9 5 1 0 70 14 1017
2018 3 to 10 years in current department or agency 18 28 22 15 16 1 0 46 31 1540
2018 11 to 20 years in current department or agency 22 24 28 13 12 1 0 46 25 101
2018 More than 20 years in current department or agency 20 26 30 13 7 5 0 48 21 61
2017 Less than 3 years in current department or agency 35 31 19 7 6 1 0 67 14 766
2017 3 to 10 years in current department or agency 14 25 22 18 20 1 0 39 39 2239
2017 11 to 20 years in current department or agency 12 29 23 13 21 1 1 42 35 160
2017 More than 20 years in current department or agency 20 28 21 15 15 1 0 48 31 103
2014 Less than 3 years in current department or agency 16 28 22 17 16 1 0 44 33 1617
2014 3 to 10 years in current department or agency 12 25 23 19 20 1 0 37 39 2075
2014 11 to 20 years in current department or agency 17 25 20 19 18 1 0 42 37 303
2014 More than 20 years in current department or agency 15 34 21 13 13 4 0 50 28 128

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 31 14 8 6 1 0 71 14 1015
2018 3 to 10 years in current department or agency 17 30 21 17 14 0 0 47 32 1537
2018 11 to 20 years in current department or agency 19 27 25 16 11 2 0 46 28 102
2018 More than 20 years in current department or agency 16 33 25 16 7 3 0 51 23 60
2017 Less than 3 years in current department or agency 35 33 19 7 5 1 0 68 12 765
2017 3 to 10 years in current department or agency 13 26 21 20 19 0 0 40 39 2237
2017 11 to 20 years in current department or agency 12 30 20 18 18 1 1 43 36 160
2017 More than 20 years in current department or agency 19 33 17 20 12 0 0 52 31 103
2014 Less than 3 years in current department or agency 17 31 20 17 15 1 0 48 32 1615
2014 3 to 10 years in current department or agency 11 27 21 20 19 0 0 39 40 2075
2014 11 to 20 years in current department or agency 17 23 22 18 20 0 0 40 38 303
2014 More than 20 years in current department or agency 16 31 23 15 15 1 0 47 30 128

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 24 18 12 8 3 0 61 21 1018
2018 3 to 10 years in current department or agency 18 24 22 16 17 3 0 43 34 1543
2018 11 to 20 years in current department or agency 23 23 21 20 12 0 0 46 32 102
2018 More than 20 years in current department or agency 18 29 13 18 8 10 3 55 30 60
2017 Less than 3 years in current department or agency 30 23 21 10 9 6 1 57 21 768
2017 3 to 10 years in current department or agency 15 22 22 17 20 4 0 38 39 2244
2017 11 to 20 years in current department or agency 19 22 22 15 18 2 1 42 35 160
2017 More than 20 years in current department or agency 22 28 17 13 12 5 3 54 28 103
2014 Less than 3 years in current department or agency 17 20 23 16 18 4 1 39 37 1615
2014 3 to 10 years in current department or agency 15 21 21 18 21 5 1 37 41 2074
2014 11 to 20 years in current department or agency 20 19 22 15 18 5 1 41 35 303
2014 More than 20 years in current department or agency 21 29 21 13 9 5 0 53 24 128
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 32 36 1022
2018 3 to 10 years in current department or agency 29 31 40 1550
2018 11 to 20 years in current department or agency 26 36 38 102
2018 More than 20 years in current department or agency 27 38 36 61
2017 Less than 3 years in current department or agency 32 31 37 767
2017 3 to 10 years in current department or agency 28 31 40 2246
2017 11 to 20 years in current department or agency 19 40 41 160
2017 More than 20 years in current department or agency 28 41 31 103
2014 Less than 3 years in current department or agency 34 24 41 1616
2014 3 to 10 years in current department or agency 29 32 39 2074
2014 11 to 20 years in current department or agency 22 38 40 302
2014 More than 20 years in current department or agency 31 40 29 128

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 35 44 4 8 6 330
2018 3 to 10 years in current department or agency 20 28 41 5 0 5 455
2018 11 to 20 years in current department or agency 44 15 33 4 0 4 28
2018 More than 20 years in current department or agency 88 0 0 0 6 6 17
2017 Less than 3 years in current department or agency 4 31 44 3 14 4 243
2017 3 to 10 years in current department or agency 20 27 42 6 0 5 639
2017 11 to 20 years in current department or agency 19 16 58 3 0 3 30
2017 More than 20 years in current department or agency 69 3 17 0 3 7 29
2014 Less than 3 years in current department or agency 10 21 49 9 9999 11 558
2014 3 to 10 years in current department or agency 15 27 46 8 9999 6 613
2014 11 to 20 years in current department or agency 25 21 40 7 9999 6 67
2014 More than 20 years in current department or agency 74 5 13 3 9999 5 39
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 91 1018
2018 3 to 10 years in current department or agency 11 89 1547
2018 11 to 20 years in current department or agency 14 86 101
2018 More than 20 years in current department or agency 8 92 59

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 92
2018 3 to 10 years in current department or agency 42 178

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 65 92
2018 3 to 10 years in current department or agency 64 178

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 92
2018 3 to 10 years in current department or agency 7 178

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 92
2018 3 to 10 years in current department or agency 0 178

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 92
2018 3 to 10 years in current department or agency 12 178

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 92
2018 3 to 10 years in current department or agency 3 178

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 92
2018 3 to 10 years in current department or agency 38 178

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 92
2018 3 to 10 years in current department or agency 35 178

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 92
2018 3 to 10 years in current department or agency 51 178

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 92
2018 3 to 10 years in current department or agency 38 178

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 92
2018 3 to 10 years in current department or agency 33 178

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 92
2018 3 to 10 years in current department or agency 57 178

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 92
2018 3 to 10 years in current department or agency 30 178

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 14

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 92
2018 3 to 10 years in current department or agency 10 178

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 92
2018 3 to 10 years in current department or agency 10 178

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 92
2018 3 to 10 years in current department or agency 51 178

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 92
2018 3 to 10 years in current department or agency 19 178

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 92
2018 3 to 10 years in current department or agency 10 178

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 66 92
2018 3 to 10 years in current department or agency 57 178

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 92
2018 3 to 10 years in current department or agency 23 178

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 92
2018 3 to 10 years in current department or agency 7 178

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 92
2018 3 to 10 years in current department or agency 19 178

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 92
2018 3 to 10 years in current department or agency 6 178

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 92
2018 3 to 10 years in current department or agency 5 178

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 92
2018 3 to 10 years in current department or agency 16 178

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 92
2018 3 to 10 years in current department or agency 15 178

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 92
2018 3 to 10 years in current department or agency 22 178

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 86
2018 3 to 10 years in current department or agency 8 170

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 86
2018 3 to 10 years in current department or agency 14 170

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 86
2018 3 to 10 years in current department or agency 10 170

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 86
2018 3 to 10 years in current department or agency 6 170

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 86
2018 3 to 10 years in current department or agency 12 170

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 86
2018 3 to 10 years in current department or agency 5 170

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 86
2018 3 to 10 years in current department or agency 17 170

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 86
2018 3 to 10 years in current department or agency 10 170

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 86
2018 3 to 10 years in current department or agency 13 170

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 86
2018 3 to 10 years in current department or agency 29 170

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 86
2018 3 to 10 years in current department or agency 11 170

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 86
2018 3 to 10 years in current department or agency 53 170

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 86
2018 3 to 10 years in current department or agency 57 170

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 6 170

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 86
2018 3 to 10 years in current department or agency 12 170

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 13 21 3 2 29 9 59 8 1017
2018 3 to 10 years in current department or agency 14 15 25 5 5 29 6 45 16 1544
2018 11 to 20 years in current department or agency 16 21 22 2 6 28 5 54 12 100
2018 More than 20 years in current department or agency 15 11 27 3 5 31 8 42 14 61
2017 Less than 3 years in current department or agency 20 13 18 3 4 32 11 58 11 769
2017 3 to 10 years in current department or agency 12 15 22 4 5 31 10 47 15 2243
2017 11 to 20 years in current department or agency 12 12 27 5 3 33 7 41 13 160
2017 More than 20 years in current department or agency 14 21 22 7 4 27 5 51 16 103
2014 Less than 3 years in current department or agency 12 13 21 4 5 34 11 45 16 1617
2014 3 to 10 years in current department or agency 12 14 24 5 4 33 8 45 15 2072
2014 11 to 20 years in current department or agency 12 13 25 6 4 32 7 41 17 303
2014 More than 20 years in current department or agency 12 20 28 4 5 24 7 47 13 128

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 28 17 3 2 13 1 75 5 1016
2018 3 to 10 years in current department or agency 25 30 24 5 4 11 1 62 10 1548
2018 11 to 20 years in current department or agency 23 31 23 3 3 16 1 65 7 100
2018 More than 20 years in current department or agency 31 25 22 2 0 20 0 71 2 61
2017 Less than 3 years in current department or agency 31 24 16 4 3 19 2 70 9 767
2017 3 to 10 years in current department or agency 21 28 23 5 4 18 2 61 10 2247
2017 11 to 20 years in current department or agency 19 26 30 6 1 15 3 55 8 159
2017 More than 20 years in current department or agency 25 33 17 8 5 11 3 66 14 103
2014 Less than 3 years in current department or agency 18 23 23 5 4 24 3 56 13 1616
2014 3 to 10 years in current department or agency 18 25 24 5 3 22 2 57 11 2075
2014 11 to 20 years in current department or agency 18 23 25 7 3 22 2 54 13 303
2014 More than 20 years in current department or agency 18 26 23 5 5 20 2 57 13 128
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 97 1014
2018 3 to 10 years in current department or agency 7 93 1539

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 33
2018 3 to 10 years in current department or agency 26 114

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 75 33
2018 3 to 10 years in current department or agency 76 114

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 33
2018 3 to 10 years in current department or agency 4 114

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 33

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 9 114

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 6 114

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 11 114

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 33
2018 3 to 10 years in current department or agency 19 114

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 33
2018 3 to 10 years in current department or agency 25 114

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 11 114

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 33
2018 3 to 10 years in current department or agency 24 114

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 33
2018 3 to 10 years in current department or agency 21 114

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 33

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 33
2018 3 to 10 years in current department or agency 8 114

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 33
2018 3 to 10 years in current department or agency 21 114

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 33
2018 3 to 10 years in current department or agency 0 114

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 33
2018 3 to 10 years in current department or agency 28 114

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 33
2018 3 to 10 years in current department or agency 30 114

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 33
2018 3 to 10 years in current department or agency 15 114

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 17 114

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 114

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 8 114

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 10 114

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 33
2018 3 to 10 years in current department or agency 43 114

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 31

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 31
2018 3 to 10 years in current department or agency 12 109

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 8 109

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 16 109

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 14 109

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 31
2018 3 to 10 years in current department or agency 29 109

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 11 109

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 31
2018 3 to 10 years in current department or agency 52 109

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 109

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 31
2018 3 to 10 years in current department or agency 68 109

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 31
2018 3 to 10 years in current department or agency 15 109

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 15 21 1 1 31 8 63 3 1015
2018 3 to 10 years in current department or agency 14 14 28 3 4 31 6 45 11 1541
2018 11 to 20 years in current department or agency 17 16 29 5 3 26 3 48 11 102
2018 More than 20 years in current department or agency 18 14 27 0 3 31 7 51 5 61
2017 Less than 3 years in current department or agency 19 12 19 1 1 36 11 59 5 765
2017 3 to 10 years in current department or agency 12 16 22 2 3 36 8 51 9 2243
2017 11 to 20 years in current department or agency 14 12 28 5 2 36 3 43 11 160
2017 More than 20 years in current department or agency 9 27 23 1 3 29 8 58 5 103
2014 Less than 3 years in current department or agency 11 13 21 3 2 40 10 48 11 1617
2014 3 to 10 years in current department or agency 12 13 24 2 3 37 8 46 9 2073
2014 11 to 20 years in current department or agency 15 13 26 3 2 35 6 46 10 303
2014 More than 20 years in current department or agency 14 24 24 3 1 29 4 58 6 128

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 27 18 1 1 15 2 76 3 1014
2018 3 to 10 years in current department or agency 24 30 24 4 4 13 1 63 9 1543
2018 11 to 20 years in current department or agency 24 29 26 5 2 12 1 62 8 102
2018 More than 20 years in current department or agency 26 27 15 5 2 25 0 71 9 61
2017 Less than 3 years in current department or agency 33 24 16 2 1 21 3 74 5 767
2017 3 to 10 years in current department or agency 22 28 22 3 3 21 2 65 7 2245
2017 11 to 20 years in current department or agency 20 23 29 5 1 20 2 55 8 158
2017 More than 20 years in current department or agency 23 39 14 4 3 14 4 75 8 103
2014 Less than 3 years in current department or agency 18 25 21 3 3 27 3 62 8 1617
2014 3 to 10 years in current department or agency 21 23 24 3 3 25 2 60 7 2071
2014 11 to 20 years in current department or agency 21 23 21 3 2 28 3 63 7 303
2014 More than 20 years in current department or agency 21 30 23 3 2 21 1 65 6 128
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 23 24 14 18 0 1 44 32 1019
2018 3 to 10 years in current department or agency 22 24 25 13 16 0 1 46 29 1545
2018 11 to 20 years in current department or agency 20 26 23 16 14 0 1 47 30 102
2018 More than 20 years in current department or agency 15 34 25 7 12 0 7 53 20 60
2017 Less than 3 years in current department or agency 17 25 21 15 20 0 2 43 36 766
2017 3 to 10 years in current department or agency 20 26 20 15 16 0 2 47 32 2244
2017 11 to 20 years in current department or agency 23 22 23 12 14 0 5 48 28 159
2017 More than 20 years in current department or agency 28 20 24 14 13 0 2 48 27 103

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 30 27 12 8 1 1 53 20 1016
2018 3 to 10 years in current department or agency 15 25 30 17 12 0 0 41 29 1539
2018 11 to 20 years in current department or agency 17 30 28 18 7 0 0 47 25 102
2018 More than 20 years in current department or agency 16 28 33 14 5 0 5 46 19 60
2017 Less than 3 years in current department or agency 23 26 26 14 9 0 1 50 23 768
2017 3 to 10 years in current department or agency 18 27 26 16 12 0 1 45 29 2242
2017 11 to 20 years in current department or agency 17 27 28 17 7 0 2 45 25 159
2017 More than 20 years in current department or agency 27 26 24 15 7 1 0 53 22 102

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 31 22 10 7 1 2 59 18 1014
2018 3 to 10 years in current department or agency 16 27 27 18 12 0 1 43 30 1539
2018 11 to 20 years in current department or agency 25 33 21 13 6 1 0 59 20 102
2018 More than 20 years in current department or agency 14 34 29 13 3 2 5 51 18 61
2017 Less than 3 years in current department or agency 28 26 24 11 8 1 2 56 19 764
2017 3 to 10 years in current department or agency 17 28 24 17 12 0 1 46 30 2239
2017 11 to 20 years in current department or agency 21 29 26 13 6 0 5 52 20 159
2017 More than 20 years in current department or agency 31 22 24 12 9 1 1 54 22 100

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 25 21 17 13 1 1 48 30 1015
2018 3 to 10 years in current department or agency 14 22 25 20 17 1 1 37 37 1543
2018 11 to 20 years in current department or agency 15 25 20 17 21 0 1 41 39 102
2018 More than 20 years in current department or agency 9 31 23 22 10 2 3 43 34 60
2017 Less than 3 years in current department or agency 21 19 27 15 15 2 1 42 31 766
2017 3 to 10 years in current department or agency 14 23 22 21 17 1 1 38 39 2241
2017 11 to 20 years in current department or agency 17 23 23 15 19 0 4 41 35 160
2017 More than 20 years in current department or agency 21 30 20 14 13 1 1 52 27 103

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 26 13 5 3 1 7 77 9 1012
2018 3 to 10 years in current department or agency 39 27 16 7 5 1 4 70 13 1540
2018 11 to 20 years in current department or agency 47 25 12 6 0 0 9 80 7 102
2018 More than 20 years in current department or agency 30 35 15 2 0 2 16 80 2 60
2017 Less than 3 years in current department or agency 45 22 13 8 3 2 7 74 12 768
2017 3 to 10 years in current department or agency 38 28 14 7 6 1 7 71 13 2240
2017 11 to 20 years in current department or agency 41 29 10 6 5 0 10 77 13 156
2017 More than 20 years in current department or agency 42 21 16 4 1 3 13 75 6 102

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 27 16 8 6 1 1 69 14 1015
2018 3 to 10 years in current department or agency 32 28 20 11 8 0 1 60 19 1540
2018 11 to 20 years in current department or agency 28 31 23 8 8 0 2 60 17 101
2018 More than 20 years in current department or agency 32 35 10 10 5 3 5 73 16 61
2017 Less than 3 years in current department or agency 36 27 21 9 5 1 1 64 14 763
2017 3 to 10 years in current department or agency 31 30 21 11 6 0 1 62 17 2244
2017 11 to 20 years in current department or agency 35 28 19 9 4 0 4 66 14 160
2017 More than 20 years in current department or agency 42 23 19 9 3 1 3 68 12 102

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 33 21 9 4 1 2 65 13 1011
2018 3 to 10 years in current department or agency 19 32 26 13 7 1 1 53 21 1544
2018 11 to 20 years in current department or agency 25 31 25 13 1 3 2 59 15 101
2018 More than 20 years in current department or agency 16 39 25 12 0 2 7 60 13 59
2017 Less than 3 years in current department or agency 35 31 18 7 5 2 2 70 12 761
2017 3 to 10 years in current department or agency 21 31 25 14 8 0 1 52 22 2242
2017 11 to 20 years in current department or agency 19 28 27 16 5 1 4 49 22 159
2017 More than 20 years in current department or agency 32 31 15 13 4 2 3 67 17 100

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 31 26 11 7 1 1 54 19 1010
2018 3 to 10 years in current department or agency 12 27 27 20 13 0 0 39 33 1540
2018 11 to 20 years in current department or agency 16 37 19 16 10 0 1 53 27 101
2018 More than 20 years in current department or agency 19 32 23 12 7 2 5 55 20 59
2017 Less than 3 years in current department or agency 25 32 22 12 6 2 2 59 19 762
2017 3 to 10 years in current department or agency 13 27 24 22 13 0 1 40 35 2243
2017 11 to 20 years in current department or agency 19 23 26 18 8 1 4 45 28 160
2017 More than 20 years in current department or agency 23 34 24 12 6 2 0 58 18 102

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 28 25 13 8 1 1 52 22 1006
2018 3 to 10 years in current department or agency 17 26 26 18 12 1 0 43 30 1539
2018 11 to 20 years in current department or agency 19 32 22 15 9 0 2 52 25 101
2018 More than 20 years in current department or agency 22 37 19 9 9 0 5 62 18 59
2017 Less than 3 years in current department or agency 28 28 20 13 8 1 1 58 21 764
2017 3 to 10 years in current department or agency 17 28 23 18 13 0 1 45 31 2241
2017 11 to 20 years in current department or agency 20 30 18 18 10 1 3 52 29 159
2017 More than 20 years in current department or agency 26 29 26 12 6 1 1 56 18 102

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 32 23 10 4 1 1 62 14 1004
2018 3 to 10 years in current department or agency 24 29 24 13 8 1 1 55 21 1537
2018 11 to 20 years in current department or agency 31 28 24 9 6 2 0 60 16 99
2018 More than 20 years in current department or agency 24 34 22 10 7 0 3 60 17 59
2017 Less than 3 years in current department or agency 30 32 20 10 5 2 2 64 16 759
2017 3 to 10 years in current department or agency 26 33 21 11 7 1 1 60 19 2242
2017 11 to 20 years in current department or agency 28 27 25 10 6 1 3 57 16 160
2017 More than 20 years in current department or agency 29 29 25 11 4 1 1 59 16 100

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 20 11 5 3 0 2 81 8 1006
2018 3 to 10 years in current department or agency 55 22 11 6 4 0 2 78 10 1530
2018 11 to 20 years in current department or agency 52 23 14 5 3 1 2 78 8 101
2018 More than 20 years in current department or agency 45 36 12 0 3 0 3 84 4 58
2017 Less than 3 years in current department or agency 60 21 11 4 2 1 2 83 6 764
2017 3 to 10 years in current department or agency 57 23 11 4 3 0 2 81 8 2245
2017 11 to 20 years in current department or agency 52 22 13 8 2 0 4 77 10 160
2017 More than 20 years in current department or agency 62 23 8 3 2 1 1 87 5 103

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 68 15 7 3 2 1 5 87 6 1011
2018 3 to 10 years in current department or agency 65 15 8 4 3 1 4 85 7 1531
2018 11 to 20 years in current department or agency 52 23 13 3 4 0 4 79 7 100
2018 More than 20 years in current department or agency 53 23 14 0 5 0 5 80 5 59

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 76 10 4 2 3 1 5 91 5 1011
2018 3 to 10 years in current department or agency 71 12 5 3 3 1 4 87 7 1539
2018 11 to 20 years in current department or agency 66 13 7 4 3 2 4 85 7 101
2018 More than 20 years in current department or agency 69 9 5 5 2 0 10 87 8 58
2017 Less than 3 years in current department or agency 75 9 4 3 3 2 4 89 6 765
2017 3 to 10 years in current department or agency 74 10 5 3 3 1 3 88 6 2244
2017 11 to 20 years in current department or agency 70 16 5 2 2 1 4 90 4 160
2017 More than 20 years in current department or agency 65 14 8 3 2 3 4 86 5 102

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 66 20 7 3 1 0 2 88 5 1010
2018 3 to 10 years in current department or agency 62 23 9 3 2 0 2 86 5 1549
2018 11 to 20 years in current department or agency 60 23 10 3 0 0 3 86 3 101
2018 More than 20 years in current department or agency 61 21 6 7 2 0 3 85 9 61
2017 Less than 3 years in current department or agency 63 20 8 3 2 1 3 86 6 762
2017 3 to 10 years in current department or agency 62 23 7 3 2 0 2 87 5 2242
2017 11 to 20 years in current department or agency 56 22 13 2 3 1 3 81 5 160
2017 More than 20 years in current department or agency 58 23 7 7 1 1 3 85 8 103

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 65 16 8 5 3 1 2 83 8 1011
2018 3 to 10 years in current department or agency 57 20 9 6 5 1 1 79 11 1542
2018 11 to 20 years in current department or agency 53 26 10 5 4 0 2 80 9 99
2018 More than 20 years in current department or agency 60 25 7 2 3 0 3 88 5 61
2017 Less than 3 years in current department or agency 67 16 6 4 4 1 3 86 8 765
2017 3 to 10 years in current department or agency 63 18 8 4 4 1 2 83 8 2247
2017 11 to 20 years in current department or agency 59 19 9 5 2 1 5 83 8 159
2017 More than 20 years in current department or agency 66 13 6 5 4 3 2 84 10 102

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 9 3 1 0 1 24 93 2 1002
2018 3 to 10 years in current department or agency 55 15 6 2 0 0 21 90 3 1536
2018 11 to 20 years in current department or agency 52 12 5 1 1 0 29 90 3 101
2018 More than 20 years in current department or agency 50 10 8 2 2 0 28 84 5 61
2017 Less than 3 years in current department or agency 63 9 4 2 1 1 21 91 4 765
2017 3 to 10 years in current department or agency 58 14 5 2 1 0 21 91 3 2243
2017 11 to 20 years in current department or agency 57 10 3 5 0 0 25 89 7 160
2017 More than 20 years in current department or agency 56 14 3 1 2 2 22 92 4 103

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 69 15 6 2 1 1 6 90 4 1007
2018 3 to 10 years in current department or agency 59 22 9 3 2 0 5 85 5 1540
2018 11 to 20 years in current department or agency 57 21 15 0 1 0 5 83 1 101
2018 More than 20 years in current department or agency 53 19 12 5 0 2 10 81 6 61
2017 Less than 3 years in current department or agency 68 15 6 1 1 1 7 91 3 761
2017 3 to 10 years in current department or agency 62 20 8 3 1 1 6 87 4 2232
2017 11 to 20 years in current department or agency 55 25 9 2 1 0 8 87 3 158
2017 More than 20 years in current department or agency 61 19 9 1 1 2 8 88 2 102

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 67 13 7 3 5 1 3 83 9 1012
2018 3 to 10 years in current department or agency 67 17 7 3 2 1 3 88 5 1546
2018 11 to 20 years in current department or agency 68 16 9 2 2 0 3 87 4 101
2018 More than 20 years in current department or agency 60 13 12 5 0 0 10 82 5 61
2017 Less than 3 years in current department or agency 63 12 10 6 6 1 2 78 12 767
2017 3 to 10 years in current department or agency 61 20 8 4 3 1 3 84 8 2242
2017 11 to 20 years in current department or agency 54 28 6 3 4 1 4 87 7 160
2017 More than 20 years in current department or agency 72 9 7 3 3 1 5 86 6 103

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 25 12 3 2 0 2 82 6 1013
2018 3 to 10 years in current department or agency 52 27 12 4 2 0 2 81 6 1543
2018 11 to 20 years in current department or agency 49 21 19 4 1 0 5 75 5 100
2018 More than 20 years in current department or agency 52 17 12 7 3 0 10 76 11 61
2017 Less than 3 years in current department or agency 55 24 12 3 2 0 3 82 5 764
2017 3 to 10 years in current department or agency 53 27 12 3 2 0 2 82 6 2242
2017 11 to 20 years in current department or agency 57 20 14 4 1 1 4 80 5 159
2017 More than 20 years in current department or agency 56 20 10 9 1 1 3 79 10 103

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 38 32 8 4 0 0 56 12 1018
2018 3 to 10 years in current department or agency 11 28 39 16 6 0 0 39 22 1548
2018 11 to 20 years in current department or agency 13 30 40 14 2 0 1 43 16 102
2018 More than 20 years in current department or agency 12 36 35 13 3 0 0 48 16 61
2017 Less than 3 years in current department or agency 14 34 36 12 4 0 0 48 15 769
2017 3 to 10 years in current department or agency 9 26 39 17 8 0 0 35 25 2244
2017 11 to 20 years in current department or agency 11 25 42 14 6 1 2 37 20 160
2017 More than 20 years in current department or agency 20 25 36 13 6 0 0 45 19 103

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 13 37 27 16 0 0 43 20 1002
2018 3 to 10 years in current department or agency 10 22 38 20 9 0 0 29 33 1536
2018 11 to 20 years in current department or agency 3 31 38 20 8 0 0 28 34 100
2018 More than 20 years in current department or agency 7 15 45 28 5 0 0 33 22 59
2017 Less than 3 years in current department or agency 6 16 37 27 14 0 1 41 22 765
2017 3 to 10 years in current department or agency 10 23 37 20 8 0 0 28 34 2245
2017 11 to 20 years in current department or agency 6 23 40 22 8 0 1 30 29 158
2017 More than 20 years in current department or agency 8 17 39 24 11 1 0 35 25 101

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 35 18 8 2 7 0 70 11 1017
2018 3 to 10 years in current department or agency 23 37 24 7 4 5 0 63 12 1543
2018 11 to 20 years in current department or agency 15 35 28 10 3 8 0 54 15 102
2018 More than 20 years in current department or agency 23 34 17 5 0 19 2 72 6 60
2017 Less than 3 years in current department or agency 15 33 20 9 7 15 1 57 19 767
2017 3 to 10 years in current department or agency 11 32 27 13 7 9 0 48 23 2244
2017 11 to 20 years in current department or agency 9 33 29 9 9 10 1 47 20 159
2017 More than 20 years in current department or agency 17 33 22 7 13 7 1 54 22 103

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 37 18 8 5 4 0 68 14 1018
2018 3 to 10 years in current department or agency 18 32 22 17 8 3 0 52 25 1546
2018 11 to 20 years in current department or agency 20 33 25 15 5 3 0 54 21 100
2018 More than 20 years in current department or agency 14 44 22 7 2 10 2 66 9 61
2017 Less than 3 years in current department or agency 21 37 19 11 6 6 0 62 19 768
2017 3 to 10 years in current department or agency 11 32 23 17 12 4 0 45 31 2245
2017 11 to 20 years in current department or agency 11 34 21 22 9 2 1 46 32 159
2017 More than 20 years in current department or agency 19 34 21 7 15 4 0 54 23 103
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 27 19 13 11 2 1 28 72 1022
2018 3 to 10 years in current department or agency 30 28 20 11 9 2 0 30 70 1553
2018 11 to 20 years in current department or agency 38 21 13 13 8 3 4 41 59 102
2018 More than 20 years in current department or agency 51 17 15 10 5 2 0 52 48 60
2017 Less than 3 years in current department or agency 24 22 21 15 13 3 2 25 75 768
2017 3 to 10 years in current department or agency 32 26 18 10 8 4 2 34 66 2245
2017 11 to 20 years in current department or agency 31 24 19 6 8 7 6 35 65 160
2017 More than 20 years in current department or agency 41 20 17 10 9 1 3 43 57 103

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 715
2018 3 to 10 years in current department or agency 15 1056
2018 11 to 20 years in current department or agency 16 56
2018 More than 20 years in current department or agency 9 28
2017 Less than 3 years in current department or agency 30 549
2017 3 to 10 years in current department or agency 14 1393
2017 11 to 20 years in current department or agency 10 90
2017 More than 20 years in current department or agency 8 57

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 715
2018 3 to 10 years in current department or agency 32 1056
2018 11 to 20 years in current department or agency 27 56
2018 More than 20 years in current department or agency 25 28
2017 Less than 3 years in current department or agency 45 549
2017 3 to 10 years in current department or agency 29 1393
2017 11 to 20 years in current department or agency 19 90
2017 More than 20 years in current department or agency 22 57

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 715
2018 3 to 10 years in current department or agency 15 1056
2018 11 to 20 years in current department or agency 19 56
2018 More than 20 years in current department or agency 13 28
2017 Less than 3 years in current department or agency 22 549
2017 3 to 10 years in current department or agency 13 1393
2017 11 to 20 years in current department or agency 12 90
2017 More than 20 years in current department or agency 8 57

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 715
2018 3 to 10 years in current department or agency 61 1056
2018 11 to 20 years in current department or agency 57 56
2018 More than 20 years in current department or agency 32 28
2017 Less than 3 years in current department or agency 38 549
2017 3 to 10 years in current department or agency 59 1393
2017 11 to 20 years in current department or agency 61 90
2017 More than 20 years in current department or agency 46 57

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 715
2018 3 to 10 years in current department or agency 6 1056
2018 11 to 20 years in current department or agency 0 56
2018 More than 20 years in current department or agency 0 28
2017 Less than 3 years in current department or agency 4 549
2017 3 to 10 years in current department or agency 6 1393
2017 11 to 20 years in current department or agency 4 90
2017 More than 20 years in current department or agency 4 57

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 715
2018 3 to 10 years in current department or agency 30 1056
2018 11 to 20 years in current department or agency 37 56
2018 More than 20 years in current department or agency 9 28

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 715
2018 3 to 10 years in current department or agency 31 1056
2018 11 to 20 years in current department or agency 39 56
2018 More than 20 years in current department or agency 52 28
2017 Less than 3 years in current department or agency 43 549
2017 3 to 10 years in current department or agency 37 1393
2017 11 to 20 years in current department or agency 30 90
2017 More than 20 years in current department or agency 44 57

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 44 20 10 4 19 686
2018 3 to 10 years in current department or agency 4 38 18 13 5 22 1017
2018 11 to 20 years in current department or agency 2 33 25 17 2 21 51
2018 More than 20 years in current department or agency 0 30 22 9 13 26 23
2017 Less than 3 years in current department or agency 5 45 19 11 4 14 545
2017 3 to 10 years in current department or agency 5 45 19 12 4 14 1374
2017 11 to 20 years in current department or agency 5 51 22 8 2 11 88
2017 More than 20 years in current department or agency 4 42 23 5 5 21 56

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 68 712
2018 3 to 10 years in current department or agency 31 69 1049
2018 11 to 20 years in current department or agency 31 69 55
2018 More than 20 years in current department or agency 44 56 28

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 21 23 14 21 3 6 36 39 710
2018 3 to 10 years in current department or agency 7 18 18 21 27 1 8 27 53 1053
2018 11 to 20 years in current department or agency 5 15 26 8 38 5 4 22 50 55
2018 More than 20 years in current department or agency 7 18 7 22 29 0 17 30 61 28
2017 Less than 3 years in current department or agency 14 21 16 21 19 2 7 38 44 552
2017 3 to 10 years in current department or agency 7 16 18 18 26 2 11 27 52 1400
2017 11 to 20 years in current department or agency 10 20 22 12 21 2 13 35 39 91
2017 More than 20 years in current department or agency 7 19 20 7 37 2 9 29 49 57

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 15 15 18 40 2 3 23 61 713
2018 3 to 10 years in current department or agency 3 10 14 22 46 1 4 14 71 1048
2018 11 to 20 years in current department or agency 6 6 24 14 41 5 4 14 60 56
2018 More than 20 years in current department or agency 7 15 18 22 33 0 4 23 58 27
2017 Less than 3 years in current department or agency 6 10 11 15 50 3 4 18 70 551
2017 3 to 10 years in current department or agency 2 10 12 19 49 2 6 13 74 1402
2017 11 to 20 years in current department or agency 4 11 19 13 44 1 8 17 62 91
2017 More than 20 years in current department or agency 2 14 19 14 47 0 4 16 63 57

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 18 15 12 11 2 5 60 24 1015
2018 3 to 10 years in current department or agency 37 16 15 12 14 1 5 56 28 1546
2018 11 to 20 years in current department or agency 40 13 14 7 14 1 11 61 24 102
2018 More than 20 years in current department or agency 33 14 16 11 14 2 10 54 28 61
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