2018 Public Service Employee Survey Results for Shared Services Canada by Question 80. In total, how many years have you been working in the federal public service?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 28 38 12 16 6 1 0 67 22 424
2018 3 to 10 years in the federal public service 21 37 16 15 11 0 0 58 26 563
2018 11 to 20 years in the federal public service 19 36 17 16 11 1 0 56 27 1077
2018 More than 20 years in the federal public service 17 37 17 17 11 0 2 55 28 672
2017 Less than 3 years in the federal public service 33 35 9 16 6 1 1 68 22 310
2017 3 to 10 years in the federal public service 23 36 16 13 12 0 1 59 25 770
2017 11 to 20 years in the federal public service 17 34 17 16 15 0 0 51 31 1383
2017 More than 20 years in the federal public service 19 34 17 15 14 0 1 53 29 827
2014 Less than 3 years in the federal public service 28 34 15 15 6 0 2 63 22 155
2014 3 to 10 years in the federal public service 15 29 16 19 20 0 0 44 40 1271
2014 11 to 20 years in the federal public service 11 25 16 23 24 0 0 36 47 1637
2014 More than 20 years in the federal public service 16 27 16 20 19 0 1 44 40 1058

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 40 40 12 7 2 0 0 80 8 423
2018 3 to 10 years in the federal public service 35 40 12 8 5 0 0 75 13 563
2018 11 to 20 years in the federal public service 32 44 12 8 5 0 0 76 12 1072
2018 More than 20 years in the federal public service 35 40 14 7 4 0 0 75 11 673
2017 Less than 3 years in the federal public service 39 38 12 7 4 0 0 77 11 310
2017 3 to 10 years in the federal public service 38 41 12 5 5 0 0 79 10 769
2017 11 to 20 years in the federal public service 33 42 12 8 6 0 0 75 13 1380
2017 More than 20 years in the federal public service 35 42 11 7 4 0 0 77 11 828
2014 Less than 3 years in the federal public service 31 40 17 9 3 0 0 71 12 155
2014 3 to 10 years in the federal public service 33 39 13 8 7 0 0 71 15 1271
2014 11 to 20 years in the federal public service 32 39 15 8 6 0 0 72 14 1637
2014 More than 20 years in the federal public service 34 39 12 9 5 0 0 74 14 1057

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 44 38 9 5 4 0 0 83 9 418
2018 3 to 10 years in the federal public service 42 39 9 5 5 0 0 81 10 561
2018 11 to 20 years in the federal public service 38 41 10 7 4 0 0 79 11 1065
2018 More than 20 years in the federal public service 42 38 9 6 5 0 0 80 11 667
2017 Less than 3 years in the federal public service 46 34 11 6 3 0 0 80 9 310
2017 3 to 10 years in the federal public service 45 37 9 6 3 0 0 82 9 767
2017 11 to 20 years in the federal public service 40 40 10 6 4 0 0 80 10 1376
2017 More than 20 years in the federal public service 42 37 10 7 4 0 0 78 11 828
2014 Less than 3 years in the federal public service 38 42 9 6 4 0 1 81 10 155
2014 3 to 10 years in the federal public service 38 38 11 7 5 0 0 76 13 1270
2014 11 to 20 years in the federal public service 38 40 10 8 5 0 0 78 12 1637
2014 More than 20 years in the federal public service 38 40 10 7 5 0 0 78 12 1056

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 61 27 6 3 2 0 1 89 5 421
2018 3 to 10 years in the federal public service 45 31 10 8 6 0 0 76 14 558
2018 11 to 20 years in the federal public service 43 34 11 6 6 0 0 77 12 1073
2018 More than 20 years in the federal public service 44 32 13 7 4 0 0 77 11 671
2017 Less than 3 years in the federal public service 56 26 10 4 1 1 1 84 6 310
2017 3 to 10 years in the federal public service 46 29 12 7 5 0 1 76 12 769
2017 11 to 20 years in the federal public service 40 34 11 9 5 0 0 75 14 1377
2017 More than 20 years in the federal public service 42 35 10 8 4 0 0 78 12 828
2014 Less than 3 years in the federal public service 54 25 12 5 1 2 1 82 6 155
2014 3 to 10 years in the federal public service 38 34 14 8 6 0 1 72 14 1270
2014 11 to 20 years in the federal public service 32 35 15 10 7 0 1 68 17 1636
2014 More than 20 years in the federal public service 35 35 14 8 7 1 0 71 15 1056

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 37 46 11 4 2 0 0 83 6 424
2018 3 to 10 years in the federal public service 31 39 11 9 10 0 0 70 19 562
2018 11 to 20 years in the federal public service 25 40 15 12 8 0 0 65 20 1068
2018 More than 20 years in the federal public service 26 41 14 11 8 0 0 67 19 671
2017 Less than 3 years in the federal public service 37 41 14 4 4 0 0 78 8 310
2017 3 to 10 years in the federal public service 30 41 12 9 7 0 0 72 16 768
2017 11 to 20 years in the federal public service 23 42 14 10 9 0 0 66 20 1381
2017 More than 20 years in the federal public service 25 41 14 11 8 0 0 67 19 828
2014 Less than 3 years in the federal public service 35 47 7 9 3 0 0 82 11 155
2014 3 to 10 years in the federal public service 20 43 17 11 9 0 0 63 20 1271
2014 11 to 20 years in the federal public service 19 40 16 13 11 0 0 60 24 1637
2014 More than 20 years in the federal public service 20 42 16 12 10 0 0 62 22 1057

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 41 32 17 7 2 1 1 74 8 422
2018 3 to 10 years in the federal public service 27 33 16 13 10 0 0 60 23 563
2018 11 to 20 years in the federal public service 25 33 19 13 10 0 0 58 24 1077
2018 More than 20 years in the federal public service 23 33 20 14 9 0 1 57 23 674
2017 Less than 3 years in the federal public service 43 35 13 7 2 1 0 79 9 310
2017 3 to 10 years in the federal public service 27 32 17 12 11 0 0 59 24 769
2017 11 to 20 years in the federal public service 21 35 21 12 10 1 0 56 23 1382
2017 More than 20 years in the federal public service 20 36 20 13 11 0 1 56 24 828
2014 Less than 3 years in the federal public service 41 38 11 7 1 1 1 80 8 154
2014 3 to 10 years in the federal public service 18 37 18 14 12 1 0 56 26 1270
2014 11 to 20 years in the federal public service 17 33 21 16 13 0 0 50 29 1636
2014 More than 20 years in the federal public service 19 35 21 14 12 0 0 54 25 1058

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 34 35 14 13 3 0 0 70 16 424
2018 3 to 10 years in the federal public service 23 34 16 15 11 0 0 58 26 564
2018 11 to 20 years in the federal public service 20 36 17 16 11 0 0 55 27 1076
2018 More than 20 years in the federal public service 20 39 19 13 9 0 0 59 22 675
2017 Less than 3 years in the federal public service 30 42 15 9 4 0 0 72 13 309
2017 3 to 10 years in the federal public service 22 39 17 14 8 0 0 61 22 768
2017 11 to 20 years in the federal public service 19 36 17 16 12 0 0 55 28 1382
2017 More than 20 years in the federal public service 18 37 19 15 10 0 0 56 25 828

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 48 38 9 3 2 1 0 87 4 426
2018 3 to 10 years in the federal public service 36 41 11 7 5 0 0 78 11 560
2018 11 to 20 years in the federal public service 33 40 14 7 4 1 0 74 12 1074
2018 More than 20 years in the federal public service 35 40 14 6 4 1 0 76 10 673
2017 Less than 3 years in the federal public service 47 34 10 6 3 1 0 81 8 310
2017 3 to 10 years in the federal public service 34 40 11 9 6 0 0 75 14 770
2017 11 to 20 years in the federal public service 29 38 15 10 7 0 0 68 17 1383
2017 More than 20 years in the federal public service 31 37 15 9 6 1 0 69 16 827
2014 Less than 3 years in the federal public service 42 40 10 7 0 1 1 83 7 155
2014 3 to 10 years in the federal public service 27 43 15 8 6 1 0 71 14 1269
2014 11 to 20 years in the federal public service 27 37 14 11 9 1 0 65 21 1636
2014 More than 20 years in the federal public service 30 39 13 9 7 1 0 71 16 1056

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 46 35 12 6 1 1 0 82 7 426
2018 3 to 10 years in the federal public service 28 37 14 11 10 0 0 65 21 560
2018 11 to 20 years in the federal public service 25 36 17 12 9 0 0 61 22 1074
2018 More than 20 years in the federal public service 24 37 17 12 10 0 0 61 22 672
2017 Less than 3 years in the federal public service 42 39 12 3 3 0 0 82 6 310
2017 3 to 10 years in the federal public service 26 37 16 11 9 0 0 64 20 769
2017 11 to 20 years in the federal public service 22 35 19 13 10 1 0 58 23 1383
2017 More than 20 years in the federal public service 20 36 17 14 12 0 0 57 26 829

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 54 30 13 2 2 0 0 84 3 424
2018 3 to 10 years in the federal public service 45 32 12 7 3 0 0 78 10 556
2018 11 to 20 years in the federal public service 40 38 13 5 4 0 0 78 9 1066
2018 More than 20 years in the federal public service 44 34 13 5 3 0 0 79 8 669
2017 Less than 3 years in the federal public service 50 35 10 2 2 0 0 85 4 308
2017 3 to 10 years in the federal public service 47 34 12 4 3 0 0 81 7 766
2017 11 to 20 years in the federal public service 40 37 14 5 4 0 0 77 9 1379
2017 More than 20 years in the federal public service 43 37 11 5 3 0 0 80 9 825
2014 Less than 3 years in the federal public service 59 30 9 1 1 0 0 89 2 155
2014 3 to 10 years in the federal public service 52 31 10 4 3 0 0 83 7 1270
2014 11 to 20 years in the federal public service 49 31 11 4 4 0 0 81 8 1636
2014 More than 20 years in the federal public service 51 32 10 4 3 0 0 83 8 1058

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 36 38 17 7 1 0 0 75 8 422
2018 3 to 10 years in the federal public service 29 40 12 12 7 0 0 69 19 560
2018 11 to 20 years in the federal public service 26 37 16 13 8 0 0 63 21 1069
2018 More than 20 years in the federal public service 26 39 16 10 9 0 0 65 19 671
2017 Less than 3 years in the federal public service 37 45 11 4 4 0 0 82 8 307
2017 3 to 10 years in the federal public service 30 39 11 12 7 0 0 70 19 765
2017 11 to 20 years in the federal public service 26 40 15 11 8 0 0 66 19 1379
2017 More than 20 years in the federal public service 26 39 15 13 7 0 0 65 20 828
2014 Less than 3 years in the federal public service 36 40 13 6 3 1 2 78 9 155
2014 3 to 10 years in the federal public service 19 39 17 12 12 0 0 58 24 1269
2014 11 to 20 years in the federal public service 16 39 15 16 13 0 0 56 29 1637
2014 More than 20 years in the federal public service 20 39 14 15 11 0 0 60 26 1057

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 43 34 16 5 2 0 0 78 7 425
2018 3 to 10 years in the federal public service 34 34 16 8 8 0 0 68 16 556
2018 11 to 20 years in the federal public service 28 35 17 9 10 0 0 64 19 1063
2018 More than 20 years in the federal public service 29 35 17 10 8 0 1 65 18 667
2017 Less than 3 years in the federal public service 45 36 10 6 3 0 0 81 9 308
2017 3 to 10 years in the federal public service 35 33 18 8 6 0 0 68 14 767
2017 11 to 20 years in the federal public service 29 37 18 9 8 0 0 65 17 1378
2017 More than 20 years in the federal public service 30 34 18 11 7 0 0 64 17 827
2014 Less than 3 years in the federal public service 41 38 17 3 1 0 1 80 4 155
2014 3 to 10 years in the federal public service 26 37 15 12 9 0 0 63 21 1270
2014 11 to 20 years in the federal public service 22 34 19 12 12 0 0 57 24 1635
2014 More than 20 years in the federal public service 24 37 17 11 10 0 0 62 21 1056

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 44 34 12 7 1 1 0 80 9 423
2018 3 to 10 years in the federal public service 28 34 16 12 10 0 0 62 22 559
2018 11 to 20 years in the federal public service 23 36 18 13 9 0 0 60 22 1074
2018 More than 20 years in the federal public service 26 36 18 11 9 0 0 62 20 672
2017 Less than 3 years in the federal public service 44 40 8 5 3 1 0 84 8 308
2017 3 to 10 years in the federal public service 31 34 16 12 7 0 0 65 19 767
2017 11 to 20 years in the federal public service 23 37 18 13 9 0 0 60 22 1380
2017 More than 20 years in the federal public service 27 33 18 12 9 1 0 61 21 829
2014 Less than 3 years in the federal public service 43 45 8 3 1 0 0 89 4 155
2014 3 to 10 years in the federal public service 25 37 16 12 10 0 0 62 21 1269
2014 11 to 20 years in the federal public service 20 34 19 14 12 0 0 54 26 1635
2014 More than 20 years in the federal public service 22 36 17 14 10 0 0 58 25 1054

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 51 36 9 3 1 0 0 87 5 425
2018 3 to 10 years in the federal public service 36 38 12 8 6 0 0 74 14 560
2018 11 to 20 years in the federal public service 28 42 16 9 5 0 0 70 14 1074
2018 More than 20 years in the federal public service 32 38 13 10 6 0 0 71 16 675
2017 Less than 3 years in the federal public service 49 39 8 2 2 0 0 88 4 308
2017 3 to 10 years in the federal public service 36 38 12 9 5 0 0 74 14 767
2017 11 to 20 years in the federal public service 28 40 15 10 6 0 0 68 16 1379
2017 More than 20 years in the federal public service 31 38 15 9 8 0 0 69 17 828
2014 Less than 3 years in the federal public service 51 35 10 3 1 0 0 85 4 155
2014 3 to 10 years in the federal public service 30 41 15 8 5 0 0 71 14 1270
2014 11 to 20 years in the federal public service 25 41 16 11 6 0 0 66 18 1636
2014 More than 20 years in the federal public service 30 40 14 10 6 0 0 70 16 1057

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 51 31 10 4 2 1 1 84 6 426
2018 3 to 10 years in the federal public service 34 36 16 9 4 0 1 70 13 564
2018 11 to 20 years in the federal public service 30 32 19 11 6 0 0 63 18 1077
2018 More than 20 years in the federal public service 30 34 18 11 7 0 1 65 18 673
2017 Less than 3 years in the federal public service 49 35 12 2 1 1 1 85 3 309
2017 3 to 10 years in the federal public service 33 41 16 5 4 0 1 74 9 770
2017 11 to 20 years in the federal public service 31 37 15 9 6 0 1 69 15 1383
2017 More than 20 years in the federal public service 35 33 16 8 7 0 1 69 15 826
2014 Less than 3 years in the federal public service 57 33 6 3 1 0 0 90 4 155
2014 3 to 10 years in the federal public service 36 37 17 6 4 0 1 73 10 1270
2014 11 to 20 years in the federal public service 30 35 19 8 6 0 1 66 14 1635
2014 More than 20 years in the federal public service 29 36 19 8 8 0 1 65 16 1058

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 7 22 35 20 14 1 1 35 29 425
2018 3 to 10 years in the federal public service 16 30 37 11 4 1 1 15 47 559
2018 11 to 20 years in the federal public service 19 32 33 13 2 1 1 15 51 1079
2018 More than 20 years in the federal public service 15 31 38 11 3 1 1 14 47 674
2017 Less than 3 years in the federal public service 7 17 35 22 11 3 6 36 26 308
2017 3 to 10 years in the federal public service 13 31 34 13 6 1 3 19 46 765
2017 11 to 20 years in the federal public service 18 31 34 11 4 1 2 15 50 1376
2017 More than 20 years in the federal public service 16 30 34 14 4 1 1 18 47 824
2014 Less than 3 years in the federal public service 7 19 34 21 13 1 5 36 28 155
2014 3 to 10 years in the federal public service 17 33 31 11 5 1 1 16 52 1269
2014 11 to 20 years in the federal public service 22 36 28 9 3 1 2 11 60 1633
2014 More than 20 years in the federal public service 18 33 32 11 3 1 2 15 52 1051

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 8 16 25 24 21 3 2 48 26 424
2018 3 to 10 years in the federal public service 20 30 28 13 6 1 1 20 51 557
2018 11 to 20 years in the federal public service 22 29 29 14 4 1 1 18 52 1080
2018 More than 20 years in the federal public service 20 30 30 14 4 2 1 18 51 668
2017 Less than 3 years in the federal public service 11 16 28 17 17 6 6 39 30 308
2017 3 to 10 years in the federal public service 22 28 30 9 6 2 3 16 53 765
2017 11 to 20 years in the federal public service 28 29 25 10 4 2 2 15 59 1376
2017 More than 20 years in the federal public service 24 30 28 9 5 2 1 15 56 823
2014 Less than 3 years in the federal public service 11 23 20 16 23 5 2 41 37 154
2014 3 to 10 years in the federal public service 29 28 26 8 6 2 1 15 59 1269
2014 11 to 20 years in the federal public service 35 32 20 7 3 2 1 10 69 1633
2014 More than 20 years in the federal public service 29 32 24 8 4 2 2 12 63 1056

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 18 25 25 17 10 3 2 28 45 424
2018 3 to 10 years in the federal public service 28 32 27 8 3 1 1 12 61 561
2018 11 to 20 years in the federal public service 33 32 23 8 2 1 0 11 66 1075
2018 More than 20 years in the federal public service 34 29 21 10 3 2 1 13 65 669
2017 Less than 3 years in the federal public service 13 23 27 13 12 5 7 28 41 308
2017 3 to 10 years in the federal public service 27 28 25 11 4 2 3 16 58 766
2017 11 to 20 years in the federal public service 34 30 23 8 2 1 2 10 66 1377
2017 More than 20 years in the federal public service 31 33 21 9 4 1 1 13 66 827
2014 Less than 3 years in the federal public service 15 23 33 13 11 2 4 25 39 155
2014 3 to 10 years in the federal public service 31 26 26 10 3 2 2 14 59 1267
2014 11 to 20 years in the federal public service 39 30 20 5 2 1 2 8 71 1633
2014 More than 20 years in the federal public service 35 32 20 8 2 2 2 10 69 1052

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 4 12 23 32 23 4 3 59 16 423
2018 3 to 10 years in the federal public service 14 19 36 20 8 1 1 29 34 559
2018 11 to 20 years in the federal public service 17 22 35 21 5 1 1 26 39 1073
2018 More than 20 years in the federal public service 14 25 35 20 4 1 1 25 40 668
2017 Less than 3 years in the federal public service 5 8 25 27 25 4 6 58 14 306
2017 3 to 10 years in the federal public service 14 20 33 19 8 1 4 29 36 761
2017 11 to 20 years in the federal public service 17 23 33 20 4 1 2 25 41 1373
2017 More than 20 years in the federal public service 17 22 35 17 6 1 1 24 41 825
2014 Less than 3 years in the federal public service 6 8 21 35 26 1 3 63 14 155
2014 3 to 10 years in the federal public service 13 18 34 23 9 1 2 33 32 1268
2014 11 to 20 years in the federal public service 20 22 31 18 5 1 2 24 44 1624
2014 More than 20 years in the federal public service 19 22 32 17 6 1 3 24 43 1049

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 8 18 18 28 20 4 4 52 29 424
2018 3 to 10 years in the federal public service 20 28 29 16 5 1 1 22 49 562
2018 11 to 20 years in the federal public service 24 26 30 13 4 1 1 18 52 1080
2018 More than 20 years in the federal public service 23 28 29 13 4 2 2 17 53 670
2017 Less than 3 years in the federal public service 7 14 20 21 25 6 7 53 24 305
2017 3 to 10 years in the federal public service 23 23 30 12 6 1 3 19 49 763
2017 11 to 20 years in the federal public service 24 30 26 12 4 1 2 16 56 1375
2017 More than 20 years in the federal public service 21 30 27 14 5 2 2 19 53 821
2014 Less than 3 years in the federal public service 7 7 24 25 27 3 6 58 16 155
2014 3 to 10 years in the federal public service 25 26 25 15 5 1 2 21 53 1269
2014 11 to 20 years in the federal public service 33 29 22 9 4 1 2 13 64 1630
2014 More than 20 years in the federal public service 31 28 25 9 4 1 3 14 61 1052

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 9 15 21 22 20 7 5 48 27 421
2018 3 to 10 years in the federal public service 18 22 28 17 10 2 3 28 42 558
2018 11 to 20 years in the federal public service 17 23 28 21 7 2 2 30 41 1074
2018 More than 20 years in the federal public service 15 24 29 19 6 3 3 27 42 668
2017 Less than 3 years in the federal public service 9 17 21 13 19 11 9 40 33 305
2017 3 to 10 years in the federal public service 17 21 26 17 10 3 5 30 42 763
2017 11 to 20 years in the federal public service 17 24 25 20 8 2 4 29 44 1372
2017 More than 20 years in the federal public service 16 23 26 21 8 3 3 31 41 825
2014 Less than 3 years in the federal public service 3 12 22 18 27 6 12 55 19 155
2014 3 to 10 years in the federal public service 15 17 23 23 12 3 5 39 36 1266
2014 11 to 20 years in the federal public service 17 20 26 20 9 3 4 32 40 1626
2014 More than 20 years in the federal public service 15 19 26 21 11 3 5 35 37 1053

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 15 18 29 20 12 4 3 34 35 427
2018 3 to 10 years in the federal public service 25 25 32 11 4 2 1 15 52 561
2018 11 to 20 years in the federal public service 33 28 27 9 2 1 1 11 62 1079
2018 More than 20 years in the federal public service 29 33 24 9 3 2 1 12 64 672
2017 Less than 3 years in the federal public service 12 14 31 17 14 5 6 36 29 308
2017 3 to 10 years in the federal public service 24 27 28 12 4 2 3 17 54 764
2017 11 to 20 years in the federal public service 30 27 28 8 3 2 2 11 60 1374
2017 More than 20 years in the federal public service 30 29 25 9 4 2 1 14 61 825
2014 Less than 3 years in the federal public service 6 19 30 21 15 6 3 40 28 155
2014 3 to 10 years in the federal public service 24 22 32 12 5 2 2 18 48 1270
2014 11 to 20 years in the federal public service 29 30 25 9 3 1 2 12 62 1635
2014 More than 20 years in the federal public service 25 29 29 10 4 2 2 14 56 1054
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 36 27 17 8 2 7 4 71 11 425
2018 3 to 10 years in the federal public service 24 31 18 10 6 7 4 62 18 560
2018 11 to 20 years in the federal public service 25 32 20 7 6 7 4 63 14 1075
2018 More than 20 years in the federal public service 25 32 21 6 5 6 5 63 13 676
2017 Less than 3 years in the federal public service 40 27 12 2 3 7 8 80 6 310
2017 3 to 10 years in the federal public service 31 27 16 8 7 6 6 65 17 769
2017 11 to 20 years in the federal public service 27 31 17 8 7 5 5 65 16 1382
2017 More than 20 years in the federal public service 27 31 18 5 6 5 6 66 13 828
2014 Less than 3 years in the federal public service 46 26 11 5 1 5 7 81 7 155
2014 3 to 10 years in the federal public service 34 30 15 7 6 4 4 70 15 1270
2014 11 to 20 years in the federal public service 33 29 16 8 5 5 4 68 15 1636
2014 More than 20 years in the federal public service 33 30 16 6 6 4 4 70 13 1058

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 57 28 6 6 2 1 1 86 8 424
2018 3 to 10 years in the federal public service 43 30 11 9 6 0 0 73 15 559
2018 11 to 20 years in the federal public service 43 32 10 8 5 1 0 77 13 1075
2018 More than 20 years in the federal public service 47 29 11 6 5 2 0 78 11 672
2017 Less than 3 years in the federal public service 58 26 7 4 3 1 2 86 7 310
2017 3 to 10 years in the federal public service 47 29 11 6 5 1 1 77 12 769
2017 11 to 20 years in the federal public service 43 32 11 7 5 1 1 76 13 1379
2017 More than 20 years in the federal public service 43 30 12 6 5 2 1 75 12 828
2014 Less than 3 years in the federal public service 62 25 6 6 1 0 0 87 7 155
2014 3 to 10 years in the federal public service 45 28 10 8 7 1 0 74 16 1271
2014 11 to 20 years in the federal public service 43 30 11 8 6 2 0 75 14 1636
2014 More than 20 years in the federal public service 48 30 9 6 6 1 0 79 12 1058

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 23 19 21 12 4 17 3 53 21 424
2018 3 to 10 years in the federal public service 13 19 21 16 12 16 3 39 35 559
2018 11 to 20 years in the federal public service 13 23 26 11 9 15 3 44 25 1071
2018 More than 20 years in the federal public service 14 23 23 10 8 16 5 47 23 675
2017 Less than 3 years in the federal public service 21 18 18 10 4 25 4 55 19 310
2017 3 to 10 years in the federal public service 15 20 19 13 13 17 3 44 33 767
2017 11 to 20 years in the federal public service 12 19 22 14 11 18 3 40 31 1378
2017 More than 20 years in the federal public service 11 21 23 11 10 20 4 42 28 828
2014 Less than 3 years in the federal public service 18 19 20 11 7 19 5 49 24 155
2014 3 to 10 years in the federal public service 10 19 23 15 16 14 3 35 37 1270
2014 11 to 20 years in the federal public service 11 22 22 16 12 14 3 39 34 1637
2014 More than 20 years in the federal public service 12 22 23 14 11 13 6 41 31 1058

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 63 26 7 3 0 0 0 89 4 422
2018 3 to 10 years in the federal public service 47 36 7 6 3 0 0 84 10 559
2018 11 to 20 years in the federal public service 49 36 8 5 2 1 0 85 7 1072
2018 More than 20 years in the federal public service 51 36 6 5 2 1 0 88 7 676
2017 Less than 3 years in the federal public service 65 24 4 4 1 0 0 90 5 310
2017 3 to 10 years in the federal public service 46 36 9 6 3 0 0 83 8 766
2017 11 to 20 years in the federal public service 43 39 9 6 3 0 0 82 8 1376
2017 More than 20 years in the federal public service 45 38 9 4 2 2 0 85 6 825
2014 Less than 3 years in the federal public service 57 34 7 1 1 0 0 91 2 155
2014 3 to 10 years in the federal public service 42 41 8 6 3 0 0 83 10 1271
2014 11 to 20 years in the federal public service 41 40 10 5 2 1 0 83 8 1637
2014 More than 20 years in the federal public service 44 40 9 4 2 0 0 84 7 1057

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 57 31 7 2 0 1 1 90 3 425
2018 3 to 10 years in the federal public service 40 41 10 4 4 0 0 82 8 560
2018 11 to 20 years in the federal public service 40 39 13 4 2 2 0 81 7 1075
2018 More than 20 years in the federal public service 40 40 12 4 3 2 0 81 7 676
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 49 29 14 5 2 1 0 79 7 423
2018 3 to 10 years in the federal public service 37 35 12 9 7 0 1 72 16 560
2018 11 to 20 years in the federal public service 38 32 15 8 6 0 0 71 14 1075
2018 More than 20 years in the federal public service 37 34 15 7 6 0 1 71 14 672
2017 Less than 3 years in the federal public service 52 28 10 4 3 3 1 83 7 308
2017 3 to 10 years in the federal public service 41 33 10 7 7 1 1 75 15 769
2017 11 to 20 years in the federal public service 37 33 13 10 5 1 1 72 15 1381
2017 More than 20 years in the federal public service 33 35 16 8 6 0 1 69 15 828
2014 Less than 3 years in the federal public service 47 31 11 7 1 1 1 80 9 155
2014 3 to 10 years in the federal public service 35 34 14 10 6 1 0 70 16 1271
2014 11 to 20 years in the federal public service 34 35 14 9 6 1 0 70 16 1637
2014 More than 20 years in the federal public service 36 33 17 8 6 0 1 69 14 1058

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 61 25 7 4 3 1 0 87 6 424
2018 3 to 10 years in the federal public service 44 30 13 7 5 1 0 75 12 560
2018 11 to 20 years in the federal public service 46 27 13 6 5 2 1 75 11 1074
2018 More than 20 years in the federal public service 44 30 14 5 4 2 0 76 10 668
2017 Less than 3 years in the federal public service 61 25 5 3 2 2 1 90 5 309
2017 3 to 10 years in the federal public service 50 27 9 7 5 2 1 79 12 770
2017 11 to 20 years in the federal public service 44 31 12 6 4 2 1 77 10 1383
2017 More than 20 years in the federal public service 39 34 14 6 4 2 1 75 10 827
2014 Less than 3 years in the federal public service 62 25 5 4 1 2 1 90 5 155
2014 3 to 10 years in the federal public service 43 29 13 5 6 2 1 75 11 1271
2014 11 to 20 years in the federal public service 39 31 14 7 5 3 1 73 12 1637
2014 More than 20 years in the federal public service 40 33 14 6 5 2 1 75 11 1058

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 53 31 8 5 3 0 0 84 8 424
2018 3 to 10 years in the federal public service 42 34 9 8 6 1 0 77 15 561
2018 11 to 20 years in the federal public service 42 30 13 9 5 1 0 73 14 1070
2018 More than 20 years in the federal public service 40 31 13 8 6 1 0 72 14 671
2017 Less than 3 years in the federal public service 57 29 7 2 3 1 1 88 5 310
2017 3 to 10 years in the federal public service 46 29 11 7 5 1 1 77 12 769
2017 11 to 20 years in the federal public service 41 33 11 9 5 0 1 74 14 1383
2017 More than 20 years in the federal public service 36 36 13 7 6 1 1 74 13 829
2014 Less than 3 years in the federal public service 60 26 8 4 2 1 1 86 6 155
2014 3 to 10 years in the federal public service 39 34 12 9 6 1 0 74 15 1269
2014 11 to 20 years in the federal public service 36 35 12 9 6 1 0 72 16 1637
2014 More than 20 years in the federal public service 37 35 12 8 7 0 0 73 15 1058

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 69 20 6 2 1 1 0 90 4 423
2018 3 to 10 years in the federal public service 53 27 8 5 6 1 0 81 11 557
2018 11 to 20 years in the federal public service 55 25 10 4 5 1 0 81 9 1073
2018 More than 20 years in the federal public service 48 31 12 3 4 2 0 81 7 670
2017 Less than 3 years in the federal public service 73 18 4 1 1 1 1 93 3 310
2017 3 to 10 years in the federal public service 57 24 9 5 4 1 1 82 8 769
2017 11 to 20 years in the federal public service 55 24 13 3 3 2 0 80 7 1380
2017 More than 20 years in the federal public service 51 25 14 4 4 2 0 78 8 828

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 60 22 11 5 2 1 0 82 7 425
2018 3 to 10 years in the federal public service 48 29 8 8 7 0 0 77 15 561
2018 11 to 20 years in the federal public service 47 27 12 7 6 0 0 75 13 1074
2018 More than 20 years in the federal public service 47 26 16 5 5 0 0 74 11 672
2017 Less than 3 years in the federal public service 66 23 5 3 2 0 0 90 5 310
2017 3 to 10 years in the federal public service 54 25 9 5 5 1 0 80 11 769
2017 11 to 20 years in the federal public service 51 27 11 7 4 0 0 78 11 1379
2017 More than 20 years in the federal public service 48 27 13 6 5 0 0 76 11 827
2014 Less than 3 years in the federal public service 66 23 6 3 1 0 1 90 4 155
2014 3 to 10 years in the federal public service 47 29 10 7 6 1 0 76 13 1270
2014 11 to 20 years in the federal public service 45 29 11 8 6 0 0 74 14 1637
2014 More than 20 years in the federal public service 48 30 12 5 5 0 0 78 9 1056
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 37 46 0 9 0 5 3 90 10 23
2018 3 to 10 years in the federal public service 27 27 15 11 7 5 8 61 21 115
2018 11 to 20 years in the federal public service 23 30 20 9 5 5 8 60 16 375
2018 More than 20 years in the federal public service 28 31 16 6 6 4 8 67 15 258
2017 Less than 3 years in the federal public service 18 45 21 6 0 5 6 70 7 17
2017 3 to 10 years in the federal public service 24 30 20 9 4 5 9 63 14 163
2017 11 to 20 years in the federal public service 22 34 18 8 4 6 7 65 14 465
2017 More than 20 years in the federal public service 23 33 21 6 4 4 9 64 12 289
2014 3 to 10 years in the federal public service 22 34 17 8 10 5 5 61 20 215
2014 11 to 20 years in the federal public service 20 32 22 10 6 4 5 58 18 528
2014 More than 20 years in the federal public service 23 32 17 11 6 3 8 62 19 401

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 45 27 13 3 2 9 0 80 5 426
2018 3 to 10 years in the federal public service 22 32 21 9 7 8 0 59 17 561
2018 11 to 20 years in the federal public service 22 26 24 11 7 10 0 54 20 1079
2018 More than 20 years in the federal public service 22 28 22 8 6 13 0 58 16 677
2017 Less than 3 years in the federal public service 46 27 10 3 1 11 1 83 5 310
2017 3 to 10 years in the federal public service 23 27 21 10 7 13 0 57 19 770
2017 11 to 20 years in the federal public service 17 28 22 10 9 14 0 52 22 1383
2017 More than 20 years in the federal public service 18 28 23 10 7 14 0 53 20 828
2014 Less than 3 years in the federal public service 45 34 12 1 1 8 0 86 1 155
2014 3 to 10 years in the federal public service 20 31 21 9 7 12 0 58 18 1271
2014 11 to 20 years in the federal public service 16 30 22 11 8 13 0 52 22 1637
2014 More than 20 years in the federal public service 19 29 23 8 8 12 0 55 18 1057

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 43 27 14 7 3 5 0 74 11 427
2018 3 to 10 years in the federal public service 17 32 20 15 13 3 0 51 28 557
2018 11 to 20 years in the federal public service 17 25 22 19 14 2 0 43 34 1075
2018 More than 20 years in the federal public service 16 27 24 15 14 4 0 45 30 676
2017 Less than 3 years in the federal public service 43 28 16 6 2 3 1 75 9 310
2017 3 to 10 years in the federal public service 17 26 22 17 13 4 0 45 32 770
2017 11 to 20 years in the federal public service 13 24 22 19 18 3 0 39 39 1382
2017 More than 20 years in the federal public service 14 25 22 19 16 3 0 41 36 829
2014 Less than 3 years in the federal public service 44 33 13 3 3 5 0 81 6 155
2014 3 to 10 years in the federal public service 13 26 22 19 15 4 0 41 36 1270
2014 11 to 20 years in the federal public service 11 23 23 20 19 4 0 35 41 1637
2014 More than 20 years in the federal public service 13 25 23 20 15 4 0 40 36 1058

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 30 30 19 11 4 7 0 64 16 425
2018 3 to 10 years in the federal public service 10 26 25 17 17 6 0 38 35 558
2018 11 to 20 years in the federal public service 11 21 27 19 17 5 0 33 38 1079
2018 More than 20 years in the federal public service 9 24 25 20 16 7 0 36 38 673
2017 Less than 3 years in the federal public service 33 26 18 9 3 11 1 67 13 309
2017 3 to 10 years in the federal public service 12 21 25 20 15 7 0 36 37 769
2017 11 to 20 years in the federal public service 9 22 22 19 22 5 0 33 44 1379
2017 More than 20 years in the federal public service 8 22 24 20 19 7 0 32 41 825
2014 Less than 3 years in the federal public service 29 31 16 6 5 12 0 69 13 155
2014 3 to 10 years in the federal public service 9 20 23 23 18 7 0 31 45 1270
2014 11 to 20 years in the federal public service 7 18 23 23 23 6 0 26 49 1636
2014 More than 20 years in the federal public service 7 22 24 22 18 6 0 31 43 1056

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 30 32 17 10 6 4 0 65 18 426
2018 3 to 10 years in the federal public service 11 27 21 21 18 3 0 39 40 561
2018 11 to 20 years in the federal public service 13 23 22 22 17 2 0 37 41 1076
2018 More than 20 years in the federal public service 10 29 23 18 15 4 0 41 35 675
2017 Less than 3 years in the federal public service 32 31 16 10 5 6 1 67 16 310
2017 3 to 10 years in the federal public service 14 24 21 20 17 4 0 40 39 770
2017 11 to 20 years in the federal public service 10 24 20 22 21 3 0 35 44 1380
2017 More than 20 years in the federal public service 10 30 19 20 17 5 0 41 39 828
2014 Less than 3 years in the federal public service 31 30 18 9 6 5 1 64 17 155
2014 3 to 10 years in the federal public service 10 23 20 22 21 4 0 35 44 1271
2014 11 to 20 years in the federal public service 7 21 19 24 24 3 0 29 50 1635
2014 More than 20 years in the federal public service 9 27 20 22 18 3 0 38 42 1056
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 31 40 19 6 1 2 0 73 8 427
2018 3 to 10 years in the federal public service 15 42 22 13 8 1 0 58 21 561
2018 11 to 20 years in the federal public service 16 37 23 15 7 1 0 54 23 1078
2018 More than 20 years in the federal public service 18 38 25 10 7 2 0 57 18 672
2017 Less than 3 years in the federal public service 37 37 15 7 3 2 0 75 10 310
2017 3 to 10 years in the federal public service 17 38 21 13 10 1 0 56 23 770
2017 11 to 20 years in the federal public service 15 34 24 16 11 1 0 49 27 1381
2017 More than 20 years in the federal public service 15 39 22 13 9 2 0 55 23 827
2014 Less than 3 years in the federal public service 38 38 15 6 1 1 0 77 7 155
2014 3 to 10 years in the federal public service 18 38 20 13 10 2 0 57 23 1270
2014 11 to 20 years in the federal public service 16 35 22 15 11 1 0 51 27 1637
2014 More than 20 years in the federal public service 21 39 18 12 8 2 0 61 21 1058

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 37 33 11 8 3 6 2 77 12 428
2018 3 to 10 years in the federal public service 28 37 15 9 6 3 2 68 16 560
2018 11 to 20 years in the federal public service 28 36 16 10 5 4 1 68 15 1078
2018 More than 20 years in the federal public service 27 38 17 8 4 5 1 69 13 672
2017 Less than 3 years in the federal public service 40 26 11 7 7 7 2 73 15 310
2017 3 to 10 years in the federal public service 31 37 12 9 6 3 2 72 16 769
2017 11 to 20 years in the federal public service 27 38 15 10 6 4 0 67 17 1377
2017 More than 20 years in the federal public service 29 34 16 9 5 6 1 68 15 829
2014 Less than 3 years in the federal public service 35 32 14 8 5 3 3 71 14 155
2014 3 to 10 years in the federal public service 25 36 14 12 6 5 2 65 20 1270
2014 11 to 20 years in the federal public service 23 34 16 13 7 5 2 62 21 1635
2014 More than 20 years in the federal public service 29 37 13 10 6 4 1 69 17 1054

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 40 40 14 3 0 2 0 82 4 423
2018 3 to 10 years in the federal public service 27 37 22 7 5 2 0 65 13 555
2018 11 to 20 years in the federal public service 28 36 23 7 4 1 0 65 11 1076
2018 More than 20 years in the federal public service 27 36 22 8 4 4 0 66 12 673

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 26 28 19 6 3 15 3 65 11 427
2018 3 to 10 years in the federal public service 15 23 22 15 12 10 2 44 31 557
2018 11 to 20 years in the federal public service 15 22 22 14 14 12 2 42 32 1075
2018 More than 20 years in the federal public service 16 23 23 12 12 12 2 46 28 676
2017 Less than 3 years in the federal public service 28 19 17 6 7 19 5 61 17 310
2017 3 to 10 years in the federal public service 19 21 21 13 13 12 2 46 30 769
2017 11 to 20 years in the federal public service 14 22 21 14 15 12 2 42 33 1377
2017 More than 20 years in the federal public service 15 24 20 12 13 12 3 47 30 827
2014 Less than 3 years in the federal public service 27 26 14 10 2 13 8 68 15 155
2014 3 to 10 years in the federal public service 12 22 22 12 16 13 3 40 33 1271
2014 11 to 20 years in the federal public service 11 21 20 17 17 13 2 37 40 1637
2014 More than 20 years in the federal public service 14 23 20 15 12 13 3 44 32 1055

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 31 36 14 10 3 6 0 71 14 425
2018 3 to 10 years in the federal public service 19 32 21 13 14 2 0 51 27 560
2018 11 to 20 years in the federal public service 16 29 21 17 15 1 0 46 33 1081
2018 More than 20 years in the federal public service 13 32 23 15 14 3 0 47 30 672
2017 Less than 3 years in the federal public service 46 26 12 7 2 5 2 77 10 308
2017 3 to 10 years in the federal public service 21 31 19 13 12 3 0 53 27 769
2017 11 to 20 years in the federal public service 14 27 22 16 18 2 0 43 35 1381
2017 More than 20 years in the federal public service 13 30 21 17 15 4 0 45 33 829
2014 Less than 3 years in the federal public service 31 32 14 10 3 7 3 70 15 155
2014 3 to 10 years in the federal public service 13 24 19 19 21 4 0 39 41 1269
2014 11 to 20 years in the federal public service 10 22 20 23 22 3 0 32 47 1635
2014 More than 20 years in the federal public service 11 24 19 21 21 4 1 36 44 1057

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 34 31 13 11 6 5 1 69 18 427
2018 3 to 10 years in the federal public service 22 30 13 15 18 1 1 53 33 559
2018 11 to 20 years in the federal public service 17 27 17 15 22 1 1 44 38 1080
2018 More than 20 years in the federal public service 11 26 17 18 23 2 3 39 43 676
2017 Less than 3 years in the federal public service 44 25 9 7 5 7 2 76 14 309
2017 3 to 10 years in the federal public service 22 28 13 14 19 2 1 52 35 769
2017 11 to 20 years in the federal public service 16 25 16 16 23 2 1 42 41 1379
2017 More than 20 years in the federal public service 13 24 15 17 25 3 3 39 45 829
2014 Less than 3 years in the federal public service 27 22 16 11 9 7 9 58 24 155
2014 3 to 10 years in the federal public service 13 23 14 20 27 4 1 37 49 1270
2014 11 to 20 years in the federal public service 9 21 16 19 32 3 1 30 53 1637
2014 More than 20 years in the federal public service 10 18 19 18 29 2 3 30 50 1058

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 35 34 19 5 2 4 0 73 7 425
2018 3 to 10 years in the federal public service 18 34 25 11 8 4 0 54 20 559
2018 11 to 20 years in the federal public service 16 36 25 12 8 3 0 54 20 1080
2018 More than 20 years in the federal public service 15 35 26 11 8 4 1 53 20 673
2017 Less than 3 years in the federal public service 40 30 15 4 3 6 1 76 8 308
2017 3 to 10 years in the federal public service 20 32 25 11 7 5 0 55 19 770
2017 11 to 20 years in the federal public service 15 34 27 12 8 5 0 51 21 1382
2017 More than 20 years in the federal public service 13 34 25 13 8 6 1 51 23 828

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 52 30 12 2 0 3 1 85 3 423
2018 3 to 10 years in the federal public service 32 32 19 6 3 8 1 70 9 560
2018 11 to 20 years in the federal public service 33 34 19 3 3 7 0 73 7 1075
2018 More than 20 years in the federal public service 33 31 21 4 2 8 1 70 7 668
2017 Less than 3 years in the federal public service 50 26 12 4 1 6 1 81 6 308
2017 3 to 10 years in the federal public service 34 29 18 5 3 8 2 71 9 768
2017 11 to 20 years in the federal public service 26 32 23 5 4 9 1 64 10 1379
2017 More than 20 years in the federal public service 28 35 21 4 3 8 1 69 8 827
2014 Less than 3 years in the federal public service 49 32 12 1 1 5 0 86 1 155
2014 3 to 10 years in the federal public service 36 31 17 3 4 9 1 73 8 1270
2014 11 to 20 years in the federal public service 29 33 20 4 3 10 1 69 9 1635
2014 More than 20 years in the federal public service 33 32 18 2 3 11 1 73 7 1058

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 58 32 6 2 0 1 0 92 2 424
2018 3 to 10 years in the federal public service 35 37 16 4 4 4 0 75 8 561
2018 11 to 20 years in the federal public service 34 37 18 4 2 4 0 74 7 1072
2018 More than 20 years in the federal public service 34 37 19 3 2 6 0 75 5 671
2017 Less than 3 years in the federal public service 56 32 7 1 1 3 0 91 2 309
2017 3 to 10 years in the federal public service 34 38 16 4 3 5 0 76 7 768
2017 11 to 20 years in the federal public service 28 40 19 5 2 5 0 73 8 1380
2017 More than 20 years in the federal public service 30 39 18 3 2 7 0 75 6 826
2014 Less than 3 years in the federal public service 59 27 8 1 1 4 0 90 1 155
2014 3 to 10 years in the federal public service 36 36 14 5 3 6 0 77 9 1270
2014 11 to 20 years in the federal public service 30 36 17 5 3 8 1 71 10 1636
2014 More than 20 years in the federal public service 33 36 17 4 3 7 0 74 8 1057

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 66 26 6 1 0 0 0 93 1 421
2018 3 to 10 years in the federal public service 39 38 13 5 3 1 0 78 9 561
2018 11 to 20 years in the federal public service 37 37 15 7 4 1 0 74 11 1074
2018 More than 20 years in the federal public service 36 41 15 4 3 1 0 77 7 671
2017 Less than 3 years in the federal public service 65 27 3 2 1 1 0 94 3 309
2017 3 to 10 years in the federal public service 37 39 13 6 4 0 0 77 10 770
2017 11 to 20 years in the federal public service 29 42 16 8 4 1 0 72 12 1381
2017 More than 20 years in the federal public service 31 40 17 8 4 1 0 71 12 826
2014 Less than 3 years in the federal public service 72 20 5 2 0 1 0 93 2 155
2014 3 to 10 years in the federal public service 39 37 13 6 5 1 0 77 10 1270
2014 11 to 20 years in the federal public service 30 39 16 8 6 1 0 70 14 1635
2014 More than 20 years in the federal public service 35 35 17 7 5 1 0 71 12 1056

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 50 28 13 7 2 0 0 78 8 425
2018 3 to 10 years in the federal public service 22 31 22 11 13 1 0 54 24 562
2018 11 to 20 years in the federal public service 21 28 21 15 13 1 0 50 29 1075
2018 More than 20 years in the federal public service 20 28 22 14 15 2 0 49 29 671
2017 Less than 3 years in the federal public service 46 29 16 6 3 1 0 75 9 308
2017 3 to 10 years in the federal public service 20 26 24 15 14 1 0 47 29 767
2017 11 to 20 years in the federal public service 14 26 22 16 20 2 0 40 37 1379
2017 More than 20 years in the federal public service 16 26 21 17 19 1 0 42 36 826
2014 Less than 3 years in the federal public service 40 37 13 7 3 1 0 77 10 155
2014 3 to 10 years in the federal public service 14 27 25 17 15 1 0 42 32 1271
2014 11 to 20 years in the federal public service 11 25 22 19 22 1 0 37 41 1636
2014 More than 20 years in the federal public service 14 26 22 18 18 1 0 41 37 1058

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 49 32 10 8 2 0 0 81 9 426
2018 3 to 10 years in the federal public service 22 33 19 14 11 1 0 56 26 562
2018 11 to 20 years in the federal public service 21 29 22 16 13 0 0 49 29 1073
2018 More than 20 years in the federal public service 20 29 20 14 15 1 0 50 29 667
2017 Less than 3 years in the federal public service 43 33 17 4 3 0 0 76 7 308
2017 3 to 10 years in the federal public service 20 29 22 16 13 0 0 49 29 767
2017 11 to 20 years in the federal public service 15 26 21 18 19 1 0 41 38 1376
2017 More than 20 years in the federal public service 15 28 19 20 18 1 0 43 38 826
2014 Less than 3 years in the federal public service 42 40 8 8 2 1 0 82 10 154
2014 3 to 10 years in the federal public service 14 31 23 18 15 0 0 45 33 1270
2014 11 to 20 years in the federal public service 11 26 21 20 21 1 0 38 41 1637
2014 More than 20 years in the federal public service 15 27 20 20 17 0 0 42 37 1057

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 41 24 17 10 4 3 0 67 15 426
2018 3 to 10 years in the federal public service 20 29 21 12 16 2 0 49 29 563
2018 11 to 20 years in the federal public service 22 22 21 17 15 2 0 45 33 1075
2018 More than 20 years in the federal public service 21 23 21 15 15 5 0 46 31 674
2017 Less than 3 years in the federal public service 40 20 17 10 7 6 1 63 18 309
2017 3 to 10 years in the federal public service 20 20 24 16 17 3 0 42 34 770
2017 11 to 20 years in the federal public service 15 22 23 16 19 4 0 39 37 1382
2017 More than 20 years in the federal public service 16 25 18 16 19 5 1 44 37 826
2014 Less than 3 years in the federal public service 32 29 16 9 7 5 2 66 17 155
2014 3 to 10 years in the federal public service 16 20 24 17 19 5 0 38 37 1270
2014 11 to 20 years in the federal public service 14 19 21 19 22 4 0 35 43 1635
2014 More than 20 years in the federal public service 17 22 22 15 18 5 1 42 35 1058
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Less than 3 years in the federal public service 28 35 37 429
2018 3 to 10 years in the federal public service 33 27 40 565
2018 11 to 20 years in the federal public service 28 32 40 1079
2018 More than 20 years in the federal public service 30 33 36 676
2017 Less than 3 years in the federal public service 29 35 36 309
2017 3 to 10 years in the federal public service 28 30 42 769
2017 11 to 20 years in the federal public service 29 32 40 1381
2017 More than 20 years in the federal public service 30 33 36 829
2014 Less than 3 years in the federal public service 32 24 44 155
2014 3 to 10 years in the federal public service 36 24 40 1269
2014 11 to 20 years in the federal public service 28 30 42 1636
2014 More than 20 years in the federal public service 29 36 35 1057

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Less than 3 years in the federal public service 1 34 35 5 19 6 123
2018 3 to 10 years in the federal public service 2 38 50 3 1 6 190
2018 11 to 20 years in the federal public service 10 33 49 4 0 5 309
2018 More than 20 years in the federal public service 45 15 27 5 1 7 210
2017 Less than 3 years in the federal public service 0 29 36 4 27 4 86
2017 3 to 10 years in the federal public service 4 26 54 6 2 7 215
2017 11 to 20 years in the federal public service 8 33 48 6 0 4 399
2017 More than 20 years in the federal public service 50 16 25 3 2 5 252
2014 Less than 3 years in the federal public service 0 17 30 16 9999 36 49
2014 3 to 10 years in the federal public service 3 28 52 9 9999 7 453
2014 11 to 20 years in the federal public service 6 27 54 9 9999 5 458
2014 More than 20 years in the federal public service 48 13 26 4 9999 9 312
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 5 95 426
2018 3 to 10 years in the federal public service 12 88 563
2018 11 to 20 years in the federal public service 12 88 1079
2018 More than 20 years in the federal public service 10 90 671

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 65 25
2018 3 to 10 years in the federal public service 48 70
2018 11 to 20 years in the federal public service 42 125
2018 More than 20 years in the federal public service 46 70

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 47 25
2018 3 to 10 years in the federal public service 68 70
2018 11 to 20 years in the federal public service 67 125
2018 More than 20 years in the federal public service 68 70

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 8 125
2018 More than 20 years in the federal public service 7 70

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 25
2018 3 to 10 years in the federal public service 0 70
2018 11 to 20 years in the federal public service 0 125
2018 More than 20 years in the federal public service 0 70

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 12 125

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 25

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 8 70
2018 11 to 20 years in the federal public service 4 125

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 51 25
2018 3 to 10 years in the federal public service 46 70
2018 11 to 20 years in the federal public service 43 125
2018 More than 20 years in the federal public service 28 70

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 19 25
2018 3 to 10 years in the federal public service 44 70
2018 11 to 20 years in the federal public service 36 125
2018 More than 20 years in the federal public service 41 70

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 50 125

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 46 25
2018 3 to 10 years in the federal public service 38 70
2018 11 to 20 years in the federal public service 43 125
2018 More than 20 years in the federal public service 35 70

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 28 125

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 61 25
2018 3 to 10 years in the federal public service 59 70
2018 11 to 20 years in the federal public service 51 125
2018 More than 20 years in the federal public service 56 70

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 26 25
2018 3 to 10 years in the federal public service 33 70
2018 11 to 20 years in the federal public service 29 125
2018 More than 20 years in the federal public service 33 70

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 125

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 16 70
2018 11 to 20 years in the federal public service 7 125

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 12 70
2018 11 to 20 years in the federal public service 12 125

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 24 25
2018 3 to 10 years in the federal public service 57 70
2018 11 to 20 years in the federal public service 56 125
2018 More than 20 years in the federal public service 54 70

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 22 125

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 19 25
2018 3 to 10 years in the federal public service 7 70
2018 11 to 20 years in the federal public service 14 125
2018 More than 20 years in the federal public service 15 70

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 71 25
2018 3 to 10 years in the federal public service 60 70
2018 11 to 20 years in the federal public service 58 125
2018 More than 20 years in the federal public service 53 70

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 19 25
2018 3 to 10 years in the federal public service 33 70
2018 11 to 20 years in the federal public service 23 125
2018 More than 20 years in the federal public service 20 70

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 6 125

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 25 125

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 9 125

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 6 125
2018 More than 20 years in the federal public service 8 70

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 14 125

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 25
2018 3 to 10 years in the federal public service 13 70
2018 11 to 20 years in the federal public service 17 125
2018 More than 20 years in the federal public service 14 70

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 25 25
2018 3 to 10 years in the federal public service 13 70
2018 11 to 20 years in the federal public service 23 125
2018 More than 20 years in the federal public service 26 70

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 11 67
2018 11 to 20 years in the federal public service 8 117

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 38 24
2018 3 to 10 years in the federal public service 16 67
2018 11 to 20 years in the federal public service 14 117
2018 More than 20 years in the federal public service 13 65

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 9 67
2018 11 to 20 years in the federal public service 8 117

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 6 117
2018 More than 20 years in the federal public service 9 65

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 14 67
2018 11 to 20 years in the federal public service 10 117

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 5 117
2018 More than 20 years in the federal public service 11 65

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 22 67
2018 11 to 20 years in the federal public service 22 117

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 8 67
2018 11 to 20 years in the federal public service 11 117

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 16 67
2018 11 to 20 years in the federal public service 11 117

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 26 24
2018 3 to 10 years in the federal public service 32 67
2018 11 to 20 years in the federal public service 31 117
2018 More than 20 years in the federal public service 23 65

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 15 67
2018 11 to 20 years in the federal public service 9 117

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 20 24
2018 3 to 10 years in the federal public service 49 67
2018 11 to 20 years in the federal public service 56 117
2018 More than 20 years in the federal public service 52 65

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 24

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 49 24
2018 3 to 10 years in the federal public service 46 67
2018 11 to 20 years in the federal public service 59 117
2018 More than 20 years in the federal public service 67 65

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 9 67

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 13 67
2018 11 to 20 years in the federal public service 13 117

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 28 14 17 2 1 29 10 68 4 427
2018 3 to 10 years in the federal public service 14 15 27 4 6 28 7 44 15 562
2018 11 to 20 years in the federal public service 17 15 24 5 5 28 7 49 15 1075
2018 More than 20 years in the federal public service 15 14 25 4 4 32 6 47 13 672
2017 Less than 3 years in the federal public service 23 12 13 1 2 35 15 69 6 310
2017 3 to 10 years in the federal public service 15 14 20 4 6 30 11 50 16 768
2017 11 to 20 years in the federal public service 12 15 22 4 5 31 9 46 16 1382
2017 More than 20 years in the federal public service 13 16 23 4 4 31 9 48 13 827
2014 Less than 3 years in the federal public service 19 14 16 1 1 29 21 65 4 155
2014 3 to 10 years in the federal public service 12 14 22 4 5 34 9 45 16 1269
2014 11 to 20 years in the federal public service 11 13 24 5 5 33 10 42 17 1637
2014 More than 20 years in the federal public service 13 15 24 5 5 32 8 46 15 1056

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 42 26 14 2 0 14 1 80 3 428
2018 3 to 10 years in the federal public service 23 30 25 5 5 11 2 61 11 564
2018 11 to 20 years in the federal public service 28 29 24 4 4 11 1 64 9 1072
2018 More than 20 years in the federal public service 27 33 21 3 3 12 1 69 8 675
2017 Less than 3 years in the federal public service 37 23 12 3 1 21 4 79 5 310
2017 3 to 10 years in the federal public service 24 26 21 5 4 18 2 62 11 769
2017 11 to 20 years in the federal public service 20 27 24 5 4 18 2 59 11 1381
2017 More than 20 years in the federal public service 22 31 21 5 3 16 2 64 10 829
2014 Less than 3 years in the federal public service 34 24 14 2 0 21 6 78 3 155
2014 3 to 10 years in the federal public service 18 23 24 5 4 24 2 56 12 1270
2014 11 to 20 years in the federal public service 16 24 25 6 4 24 2 54 13 1637
2014 More than 20 years in the federal public service 19 26 24 6 4 20 2 57 12 1057
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 2 98 424
2018 3 to 10 years in the federal public service 8 92 560
2018 11 to 20 years in the federal public service 6 94 1074
2018 More than 20 years in the federal public service 6 94 672

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 33 44
2018 11 to 20 years in the federal public service 23 69

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 73 44
2018 11 to 20 years in the federal public service 81 69

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 69

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 44
2018 11 to 20 years in the federal public service 0 69

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 13 44

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 10 69
2018 More than 20 years in the federal public service 15 40

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 19 44
2018 11 to 20 years in the federal public service 21 69

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 27 44
2018 11 to 20 years in the federal public service 26 69

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 13 69
2018 More than 20 years in the federal public service 12 40

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 More than 20 years in the federal public service 0 40

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 23 44
2018 11 to 20 years in the federal public service 12 69

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 21 44
2018 11 to 20 years in the federal public service 22 69

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 44
2018 11 to 20 years in the federal public service 0 69

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 16 69

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 69
2018 More than 20 years in the federal public service 0 40

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 20 44
2018 11 to 20 years in the federal public service 25 69

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 44
2018 11 to 20 years in the federal public service 0 69

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 22 44
2018 11 to 20 years in the federal public service 35 69

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 34 44
2018 11 to 20 years in the federal public service 31 68

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 22 44
2018 11 to 20 years in the federal public service 21 68

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 14 44
2018 11 to 20 years in the federal public service 23 68

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 44
2018 More than 20 years in the federal public service 0 40

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 More than 20 years in the federal public service 12 40

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 More than 20 years in the federal public service 18 40

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 47 44
2018 11 to 20 years in the federal public service 42 68

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 66

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 20 41
2018 11 to 20 years in the federal public service 13 66

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 66

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 66

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 13 66

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 12 41
2018 11 to 20 years in the federal public service 19 66

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 11 41
2018 11 to 20 years in the federal public service 22 66

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 28 41
2018 11 to 20 years in the federal public service 32 66

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 9 66
2018 More than 20 years in the federal public service 13 38

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 40 41
2018 11 to 20 years in the federal public service 57 66

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 More than 20 years in the federal public service 0 38

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 62 41
2018 11 to 20 years in the federal public service 58 66

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 16 41
2018 11 to 20 years in the federal public service 15 66

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 27 16 16 1 0 31 9 71 2 424
2018 3 to 10 years in the federal public service 14 14 29 2 3 30 7 45 8 563
2018 11 to 20 years in the federal public service 17 15 26 3 3 30 6 49 10 1077
2018 More than 20 years in the federal public service 16 13 26 3 3 34 5 48 9 669
2017 Less than 3 years in the federal public service 26 9 13 0 1 37 13 72 3 308
2017 3 to 10 years in the federal public service 14 15 21 2 3 36 9 53 9 767
2017 11 to 20 years in the federal public service 13 15 23 3 3 35 8 49 10 1380
2017 More than 20 years in the federal public service 12 17 24 2 2 36 7 51 7 828
2014 Less than 3 years in the federal public service 20 12 15 2 0 32 18 66 4 155
2014 3 to 10 years in the federal public service 12 13 21 3 2 40 8 49 10 1269
2014 11 to 20 years in the federal public service 12 13 25 2 3 37 9 45 9 1636
2014 More than 20 years in the federal public service 12 15 24 3 3 37 7 48 10 1058

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 42 24 15 1 0 16 2 80 2 423
2018 3 to 10 years in the federal public service 23 29 25 2 4 15 2 62 7 565
2018 11 to 20 years in the federal public service 26 30 23 4 3 13 1 66 8 1075
2018 More than 20 years in the federal public service 27 30 21 3 3 15 1 68 7 671
2017 Less than 3 years in the federal public service 40 22 9 0 1 21 7 85 2 308
2017 3 to 10 years in the federal public service 25 27 21 3 2 20 2 66 7 770
2017 11 to 20 years in the federal public service 21 27 23 4 3 21 2 62 8 1380
2017 More than 20 years in the federal public service 24 30 21 2 2 20 1 68 5 827
2014 Less than 3 years in the federal public service 35 22 12 3 0 20 8 80 4 155
2014 3 to 10 years in the federal public service 19 24 22 3 2 27 2 62 7 1268
2014 11 to 20 years in the federal public service 18 24 24 3 2 27 3 59 8 1635
2014 More than 20 years in the federal public service 21 24 23 3 3 24 2 61 8 1058
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 23 24 23 13 15 0 2 48 28 428
2018 3 to 10 years in the federal public service 14 24 23 15 21 0 1 39 37 562
2018 11 to 20 years in the federal public service 21 24 24 14 16 0 1 46 31 1077
2018 More than 20 years in the federal public service 24 23 26 10 14 0 2 48 25 673
2017 Less than 3 years in the federal public service 18 28 20 13 18 0 2 48 32 309
2017 3 to 10 years in the federal public service 19 23 18 17 21 0 1 43 39 767
2017 11 to 20 years in the federal public service 20 26 22 13 17 0 2 47 30 1378
2017 More than 20 years in the federal public service 22 24 22 17 12 0 3 47 30 829

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 31 33 24 8 4 0 0 64 12 427
2018 3 to 10 years in the federal public service 18 25 30 16 11 0 0 43 27 561
2018 11 to 20 years in the federal public service 15 25 29 18 12 0 0 41 30 1072
2018 More than 20 years in the federal public service 15 27 30 16 10 1 1 43 26 671
2017 Less than 3 years in the federal public service 32 29 23 11 4 0 1 62 15 309
2017 3 to 10 years in the federal public service 18 28 26 16 12 0 0 46 28 770
2017 11 to 20 years in the federal public service 18 26 27 16 13 0 1 44 29 1376
2017 More than 20 years in the federal public service 19 26 26 17 10 0 1 46 28 827

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 35 33 19 7 3 1 3 71 10 427
2018 3 to 10 years in the federal public service 19 28 26 15 10 0 1 47 26 562
2018 11 to 20 years in the federal public service 17 26 27 17 12 1 0 43 29 1071
2018 More than 20 years in the federal public service 15 30 26 16 10 1 1 47 27 670
2017 Less than 3 years in the federal public service 40 25 21 8 3 1 2 67 11 308
2017 3 to 10 years in the federal public service 21 29 24 15 10 0 1 50 25 766
2017 11 to 20 years in the federal public service 18 26 25 17 13 0 2 45 30 1377
2017 More than 20 years in the federal public service 16 29 24 18 11 1 1 46 29 822

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 31 26 19 12 9 1 2 59 22 427
2018 3 to 10 years in the federal public service 15 22 24 23 16 1 1 37 39 562
2018 11 to 20 years in the federal public service 14 23 24 21 17 1 1 37 38 1073
2018 More than 20 years in the federal public service 13 25 26 18 15 2 2 39 34 672
2017 Less than 3 years in the federal public service 29 19 28 12 7 2 2 50 20 307
2017 3 to 10 years in the federal public service 16 23 22 18 18 1 1 40 37 768
2017 11 to 20 years in the federal public service 14 22 23 19 19 1 1 37 39 1380
2017 More than 20 years in the federal public service 15 22 22 22 16 1 2 39 39 826

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 54 25 10 2 1 1 6 85 4 425
2018 3 to 10 years in the federal public service 42 27 16 7 4 1 4 73 11 560
2018 11 to 20 years in the federal public service 38 28 16 7 6 1 5 70 14 1069
2018 More than 20 years in the federal public service 38 26 17 7 4 1 7 70 12 674
2017 Less than 3 years in the federal public service 54 20 11 5 1 2 7 81 7 309
2017 3 to 10 years in the federal public service 42 27 13 6 4 1 7 74 12 768
2017 11 to 20 years in the federal public service 38 28 13 7 7 0 6 71 15 1374
2017 More than 20 years in the federal public service 35 26 15 8 5 2 9 69 14 827

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 47 27 13 6 5 1 1 76 11 427
2018 3 to 10 years in the federal public service 35 27 21 9 7 0 1 63 16 561
2018 11 to 20 years in the federal public service 31 28 20 11 9 0 1 59 21 1072
2018 More than 20 years in the federal public service 33 29 20 10 7 1 1 63 17 671
2017 Less than 3 years in the federal public service 44 24 17 8 3 1 2 71 12 307
2017 3 to 10 years in the federal public service 32 29 22 9 7 0 0 61 16 769
2017 11 to 20 years in the federal public service 30 29 21 12 7 0 1 60 20 1379
2017 More than 20 years in the federal public service 33 31 21 9 3 1 1 66 13 824

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 39 32 18 6 2 2 1 73 9 424
2018 3 to 10 years in the federal public service 22 34 25 11 6 1 2 57 18 562
2018 11 to 20 years in the federal public service 21 33 25 13 7 1 1 54 20 1070
2018 More than 20 years in the federal public service 19 33 27 13 6 1 1 53 19 673
2017 Less than 3 years in the federal public service 44 30 12 5 4 2 3 78 9 307
2017 3 to 10 years in the federal public service 27 30 23 11 7 1 2 59 18 767
2017 11 to 20 years in the federal public service 20 31 26 14 7 1 1 52 22 1377
2017 More than 20 years in the federal public service 22 32 23 14 7 1 2 55 22 821

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 29 34 23 8 3 1 2 64 12 424
2018 3 to 10 years in the federal public service 16 26 28 18 11 1 1 43 29 560
2018 11 to 20 years in the federal public service 14 26 26 20 13 0 0 40 34 1069
2018 More than 20 years in the federal public service 12 31 27 17 11 1 1 44 29 671
2017 Less than 3 years in the federal public service 35 30 17 9 4 2 2 68 14 307
2017 3 to 10 years in the federal public service 16 30 27 16 10 1 1 46 27 767
2017 11 to 20 years in the federal public service 14 25 24 22 13 1 1 40 36 1377
2017 More than 20 years in the federal public service 15 29 22 20 12 1 1 45 33 826

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 26 33 22 11 6 1 1 60 18 423
2018 3 to 10 years in the federal public service 20 23 27 18 11 1 1 44 29 558
2018 11 to 20 years in the federal public service 17 24 27 17 13 1 0 42 30 1067
2018 More than 20 years in the federal public service 18 31 24 16 9 1 1 50 26 670
2017 Less than 3 years in the federal public service 35 29 18 9 6 2 2 66 16 307
2017 3 to 10 years in the federal public service 23 28 25 13 10 0 1 51 24 767
2017 11 to 20 years in the federal public service 16 27 22 20 13 1 1 44 34 1379
2017 More than 20 years in the federal public service 17 30 22 17 12 1 1 48 29 824

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 37 33 17 9 3 1 1 71 12 423
2018 3 to 10 years in the federal public service 26 32 24 11 6 1 1 59 17 560
2018 11 to 20 years in the federal public service 23 30 25 13 7 1 1 54 20 1067
2018 More than 20 years in the federal public service 25 27 24 12 9 1 1 54 21 663
2017 Less than 3 years in the federal public service 35 35 16 7 4 1 2 72 11 306
2017 3 to 10 years in the federal public service 29 36 19 10 5 1 1 66 15 765
2017 11 to 20 years in the federal public service 26 30 22 11 8 1 1 57 20 1378
2017 More than 20 years in the federal public service 24 30 23 13 8 1 2 55 21 822

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 61 21 10 4 2 0 2 84 6 422
2018 3 to 10 years in the federal public service 51 24 12 7 3 0 2 77 11 557
2018 11 to 20 years in the federal public service 56 20 11 6 5 0 2 78 11 1066
2018 More than 20 years in the federal public service 56 22 12 4 3 1 2 80 7 663
2017 Less than 3 years in the federal public service 64 18 10 3 2 1 2 85 5 307
2017 3 to 10 years in the federal public service 60 22 9 4 3 0 1 83 7 770
2017 11 to 20 years in the federal public service 54 23 12 6 3 0 2 79 9 1379
2017 More than 20 years in the federal public service 60 23 10 3 3 1 1 84 6 827

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 69 15 7 3 1 1 4 88 4 424
2018 3 to 10 years in the federal public service 63 17 8 3 4 1 5 85 7 557
2018 11 to 20 years in the federal public service 65 15 7 4 4 1 4 83 9 1067
2018 More than 20 years in the federal public service 66 16 8 2 2 1 5 86 5 668

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 80 10 3 1 1 1 4 95 2 426
2018 3 to 10 years in the federal public service 71 10 5 3 5 1 5 86 9 554
2018 11 to 20 years in the federal public service 70 12 5 3 4 1 4 87 7 1074
2018 More than 20 years in the federal public service 72 12 5 3 1 2 5 90 4 669
2017 Less than 3 years in the federal public service 81 6 3 1 2 2 5 94 3 307
2017 3 to 10 years in the federal public service 73 11 5 4 4 0 3 87 8 768
2017 11 to 20 years in the federal public service 73 10 6 3 3 2 3 87 7 1380
2017 More than 20 years in the federal public service 75 11 5 2 2 2 4 91 4 827

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 70 18 5 2 2 0 2 90 4 422
2018 3 to 10 years in the federal public service 57 24 11 4 2 0 2 83 6 563
2018 11 to 20 years in the federal public service 61 23 9 3 2 0 2 86 5 1074
2018 More than 20 years in the federal public service 66 21 7 3 1 1 2 89 4 675
2017 Less than 3 years in the federal public service 71 16 5 1 2 1 4 91 3 306
2017 3 to 10 years in the federal public service 62 21 7 4 3 1 2 86 7 766
2017 11 to 20 years in the federal public service 58 25 10 4 2 0 2 84 6 1378
2017 More than 20 years in the federal public service 66 21 6 2 1 1 2 90 4 828

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 68 17 7 4 2 0 2 87 5 422
2018 3 to 10 years in the federal public service 58 19 10 5 5 0 2 80 10 562
2018 11 to 20 years in the federal public service 57 19 10 7 6 0 1 77 13 1071
2018 More than 20 years in the federal public service 60 21 8 4 3 1 2 84 8 672
2017 Less than 3 years in the federal public service 71 14 5 3 2 2 3 89 5 307
2017 3 to 10 years in the federal public service 63 18 6 5 5 1 2 83 10 769
2017 11 to 20 years in the federal public service 62 18 9 5 3 1 2 83 8 1380
2017 More than 20 years in the federal public service 65 17 8 4 4 1 3 84 8 827

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 67 6 1 1 0 1 24 98 2 418
2018 3 to 10 years in the federal public service 56 12 5 1 0 0 26 92 2 558
2018 11 to 20 years in the federal public service 55 15 6 3 1 1 20 88 4 1067
2018 More than 20 years in the federal public service 55 14 5 1 0 1 23 90 2 671
2017 Less than 3 years in the federal public service 68 4 2 0 1 2 23 95 2 307
2017 3 to 10 years in the federal public service 60 10 3 2 1 0 24 92 4 767
2017 11 to 20 years in the federal public service 56 15 5 3 1 1 19 89 5 1379
2017 More than 20 years in the federal public service 60 13 5 1 1 1 20 91 2 828

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 77 12 3 2 0 0 5 94 2 420
2018 3 to 10 years in the federal public service 60 20 8 2 3 0 7 87 5 563
2018 11 to 20 years in the federal public service 60 21 9 3 1 0 5 86 5 1068
2018 More than 20 years in the federal public service 58 20 9 3 2 1 6 84 6 672
2017 Less than 3 years in the federal public service 76 10 4 1 1 2 5 94 2 305
2017 3 to 10 years in the federal public service 62 19 8 2 1 0 7 88 4 764
2017 11 to 20 years in the federal public service 60 21 9 3 1 1 5 86 4 1372
2017 More than 20 years in the federal public service 64 18 8 2 1 1 6 88 3 821

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 63 12 11 4 7 1 2 77 12 422
2018 3 to 10 years in the federal public service 65 16 7 4 5 0 3 83 9 564
2018 11 to 20 years in the federal public service 65 19 7 3 2 1 3 88 5 1072
2018 More than 20 years in the federal public service 72 13 5 2 1 1 6 92 3 675
2017 Less than 3 years in the federal public service 55 13 12 8 7 2 2 71 16 308
2017 3 to 10 years in the federal public service 61 16 8 5 5 0 4 81 10 769
2017 11 to 20 years in the federal public service 58 22 9 5 3 1 3 83 8 1381
2017 More than 20 years in the federal public service 69 16 6 2 2 1 4 89 4 827

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 56 27 8 4 2 0 2 85 6 423
2018 3 to 10 years in the federal public service 49 28 15 2 3 0 2 79 6 563
2018 11 to 20 years in the federal public service 52 26 12 5 2 0 2 80 7 1071
2018 More than 20 years in the federal public service 54 23 13 4 2 0 4 81 6 673
2017 Less than 3 years in the federal public service 58 22 12 3 2 0 3 83 5 307
2017 3 to 10 years in the federal public service 55 24 12 3 2 1 3 82 5 769
2017 11 to 20 years in the federal public service 51 28 13 4 2 0 2 81 6 1378
2017 More than 20 years in the federal public service 56 24 11 4 2 1 3 83 6 826

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 25 41 27 4 1 1 0 67 6 427
2018 3 to 10 years in the federal public service 12 32 38 13 5 0 0 44 18 564
2018 11 to 20 years in the federal public service 10 28 39 15 7 0 0 38 22 1078
2018 More than 20 years in the federal public service 12 31 37 15 5 0 0 44 20 674
2017 Less than 3 years in the federal public service 18 41 33 5 1 0 0 60 7 310
2017 3 to 10 years in the federal public service 11 29 38 14 7 1 0 40 22 769
2017 11 to 20 years in the federal public service 9 25 40 17 8 0 0 34 25 1381
2017 More than 20 years in the federal public service 9 27 39 18 6 1 0 36 24 828

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 4 7 34 32 22 0 0 54 11 424
2018 3 to 10 years in the federal public service 9 21 38 22 10 0 0 32 30 557
2018 11 to 20 years in the federal public service 10 23 38 21 8 0 0 29 33 1062
2018 More than 20 years in the federal public service 9 21 39 22 9 0 1 31 30 668
2017 Less than 3 years in the federal public service 3 9 33 32 20 1 1 53 13 309
2017 3 to 10 years in the federal public service 9 18 37 23 11 1 1 35 28 767
2017 11 to 20 years in the federal public service 10 23 39 20 8 0 0 27 34 1378
2017 More than 20 years in the federal public service 9 26 38 20 7 0 0 27 35 826

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 32 30 19 8 1 9 0 69 10 429
2018 3 to 10 years in the federal public service 21 39 22 8 6 4 0 63 14 561
2018 11 to 20 years in the federal public service 24 37 23 7 3 5 0 64 11 1075
2018 More than 20 years in the federal public service 26 37 20 6 3 7 0 68 11 671
2017 Less than 3 years in the federal public service 19 29 17 10 6 18 2 60 19 308
2017 3 to 10 years in the federal public service 12 30 25 14 8 11 0 47 25 770
2017 11 to 20 years in the federal public service 10 32 27 14 9 9 0 46 24 1381
2017 More than 20 years in the federal public service 14 36 25 9 6 10 0 56 16 826

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 32 37 17 7 1 5 0 73 9 429
2018 3 to 10 years in the federal public service 18 35 22 13 9 3 0 54 23 563
2018 11 to 20 years in the federal public service 20 32 22 16 7 3 0 53 24 1072
2018 More than 20 years in the federal public service 21 35 20 13 7 5 0 58 20 675
2017 Less than 3 years in the federal public service 29 38 15 6 4 7 1 72 11 309
2017 3 to 10 years in the federal public service 13 32 23 17 10 4 1 47 28 769
2017 11 to 20 years in the federal public service 11 31 23 20 12 4 0 44 33 1382
2017 More than 20 years in the federal public service 13 37 21 13 12 4 0 52 26 827
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 34 26 17 12 7 3 1 35 65 429
2018 3 to 10 years in the federal public service 21 24 22 16 15 2 0 21 79 565
2018 11 to 20 years in the federal public service 28 28 20 11 10 2 1 29 71 1080
2018 More than 20 years in the federal public service 36 27 19 9 7 1 1 37 63 677
2017 Less than 3 years in the federal public service 26 22 20 14 12 3 2 27 73 309
2017 3 to 10 years in the federal public service 25 23 20 14 14 2 1 26 74 770
2017 11 to 20 years in the federal public service 31 27 19 9 8 5 2 33 67 1381
2017 More than 20 years in the federal public service 36 25 18 10 6 4 2 38 62 827

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 34 267
2018 3 to 10 years in the federal public service 24 438
2018 11 to 20 years in the federal public service 14 746
2018 More than 20 years in the federal public service 12 419
2017 Less than 3 years in the federal public service 41 214
2017 3 to 10 years in the federal public service 21 543
2017 11 to 20 years in the federal public service 14 863
2017 More than 20 years in the federal public service 11 478

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 42 267
2018 3 to 10 years in the federal public service 44 438
2018 11 to 20 years in the federal public service 31 746
2018 More than 20 years in the federal public service 25 419
2017 Less than 3 years in the federal public service 49 214
2017 3 to 10 years in the federal public service 40 543
2017 11 to 20 years in the federal public service 28 863
2017 More than 20 years in the federal public service 25 478

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 22 267
2018 3 to 10 years in the federal public service 21 438
2018 11 to 20 years in the federal public service 16 746
2018 More than 20 years in the federal public service 11 419
2017 Less than 3 years in the federal public service 26 214
2017 3 to 10 years in the federal public service 20 543
2017 11 to 20 years in the federal public service 13 863
2017 More than 20 years in the federal public service 9 478

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 23 267
2018 3 to 10 years in the federal public service 59 438
2018 11 to 20 years in the federal public service 59 746
2018 More than 20 years in the federal public service 55 419
2017 Less than 3 years in the federal public service 21 214
2017 3 to 10 years in the federal public service 58 543
2017 11 to 20 years in the federal public service 59 863
2017 More than 20 years in the federal public service 51 478

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 2 267
2018 3 to 10 years in the federal public service 8 438
2018 11 to 20 years in the federal public service 6 746
2018 More than 20 years in the federal public service 3 419
2017 Less than 3 years in the federal public service 4 214
2017 3 to 10 years in the federal public service 9 543
2017 11 to 20 years in the federal public service 6 863
2017 More than 20 years in the federal public service 1 478

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 15 267
2018 3 to 10 years in the federal public service 35 438
2018 11 to 20 years in the federal public service 30 746
2018 More than 20 years in the federal public service 24 419

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 33 267
2018 3 to 10 years in the federal public service 33 438
2018 11 to 20 years in the federal public service 35 746
2018 More than 20 years in the federal public service 38 419
2017 Less than 3 years in the federal public service 37 214
2017 3 to 10 years in the federal public service 38 543
2017 11 to 20 years in the federal public service 36 863
2017 More than 20 years in the federal public service 43 478

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Less than 3 years in the federal public service 5 56 19 8 2 10 251
2018 3 to 10 years in the federal public service 1 39 19 12 5 25 427
2018 11 to 20 years in the federal public service 4 36 18 13 6 23 716
2018 More than 20 years in the federal public service 5 37 21 12 5 21 398
2017 Less than 3 years in the federal public service 7 53 15 11 2 12 210
2017 3 to 10 years in the federal public service 5 41 23 12 4 15 538
2017 11 to 20 years in the federal public service 6 46 18 12 4 14 854
2017 More than 20 years in the federal public service 5 44 20 11 5 14 469

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 44 56 265
2018 3 to 10 years in the federal public service 23 77 436
2018 11 to 20 years in the federal public service 29 71 742
2018 More than 20 years in the federal public service 34 66 417

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 17 25 20 13 17 3 5 46 32 263
2018 3 to 10 years in the federal public service 9 18 17 20 28 1 6 30 52 436
2018 11 to 20 years in the federal public service 6 17 23 18 27 1 7 26 49 745
2018 More than 20 years in the federal public service 7 18 16 19 26 4 10 29 52 418
2017 Less than 3 years in the federal public service 23 21 12 22 16 2 5 47 40 214
2017 3 to 10 years in the federal public service 8 19 18 15 30 1 9 30 50 546
2017 11 to 20 years in the federal public service 7 17 20 19 23 2 11 29 48 867
2017 More than 20 years in the federal public service 6 16 18 20 25 3 12 25 53 481

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 8 21 17 19 30 2 3 31 52 265
2018 3 to 10 years in the federal public service 5 10 11 21 50 0 3 15 73 435
2018 11 to 20 years in the federal public service 3 10 15 20 46 2 3 14 70 745
2018 More than 20 years in the federal public service 4 11 17 21 40 2 4 17 65 415
2017 Less than 3 years in the federal public service 12 14 11 11 45 4 3 28 60 214
2017 3 to 10 years in the federal public service 3 10 10 15 56 1 5 13 75 545
2017 11 to 20 years in the federal public service 2 10 14 19 47 2 6 14 71 870
2017 More than 20 years in the federal public service 2 10 12 22 46 2 6 13 74 481

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 44 20 13 8 4 4 8 73 13 427
2018 3 to 10 years in the federal public service 32 18 17 15 14 1 3 53 29 563
2018 11 to 20 years in the federal public service 35 16 16 13 16 1 4 53 30 1074
2018 More than 20 years in the federal public service 38 14 15 10 14 1 7 57 26 674
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