2018 Public Service Employee Survey Results for Shared Services Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 41 42 8 7 0 0 1 84 7 71
2018 EX-01 52 28 8 8 0 0 4 83 8 25
2018 EX-02 32 54 11 4 0 0 0 86 4 28
2017 EX 48 31 10 6 3 0 2 81 10 63
2017 EX-01 37 36 18 0 9 0 0 73 9 22
2017 EX-02 70 15 5 10 0 0 0 85 10 20
2017 EX-03 31 62 0 8 0 0 0 92 8 13
2014 EX 39 39 10 8 3 0 1 79 12 95
2014 EX-01 45 26 17 11 0 0 0 72 11 35
2014 EX-02 33 44 6 9 6 0 3 79 15 34
2014 EX-03 43 48 5 0 5 0 0 90 5 21

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 58 31 4 4 3 0 0 89 7 71
2018 EX-01 48 36 8 0 8 0 0 84 8 25
2018 EX-02 54 43 0 4 0 0 0 96 4 28
2017 EX 55 32 8 3 2 0 0 87 5 62
2017 EX-01 39 33 14 10 5 0 0 72 14 21
2017 EX-02 60 40 0 0 0 0 0 100 0 20
2017 EX-03 69 31 0 0 0 0 0 100 0 13
2014 EX 68 24 3 3 1 0 0 93 4 95
2014 EX-01 60 32 0 8 0 0 0 92 8 35
2014 EX-02 67 24 6 0 3 0 0 91 3 34
2014 EX-03 86 10 5 0 0 0 0 95 0 21

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 72 20 1 6 1 0 0 92 7 71
2018 EX-01 72 20 4 4 0 0 0 92 4 25
2018 EX-02 68 29 0 4 0 0 0 96 4 28
2017 EX 68 21 3 7 2 0 0 89 8 61
2017 EX-01 51 24 10 10 5 0 0 75 15 20
2017 EX-02 75 20 0 5 0 0 0 95 5 20
2017 EX-03 85 15 0 0 0 0 0 100 0 13
2014 EX 72 22 2 2 1 0 0 95 3 95
2014 EX-01 71 26 0 0 3 0 0 97 3 35
2014 EX-02 70 18 6 6 0 0 0 88 6 34
2014 EX-03 81 19 0 0 0 0 0 100 0 21

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 30 31 13 17 10 0 0 61 27 71
2018 EX-01 36 24 16 20 4 0 0 60 24 25
2018 EX-02 25 36 14 18 7 0 0 61 25 28
2017 EX 31 37 8 13 11 0 0 68 24 62
2017 EX-01 43 29 10 8 10 0 0 72 18 21
2017 EX-02 16 54 10 15 5 0 0 70 20 20
2017 EX-03 23 38 8 15 15 0 0 62 31 13
2014 EX 35 23 16 13 14 0 0 58 26 95
2014 EX-01 49 15 11 12 14 0 0 63 26 35
2014 EX-02 20 38 12 15 15 0 0 59 30 34
2014 EX-03 38 19 29 0 14 0 0 57 14 21

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 48 34 7 6 6 0 0 82 11 71
2018 EX-01 44 32 12 0 12 0 0 76 12 25
2018 EX-02 46 43 4 7 0 0 0 89 7 28
2017 EX 51 38 2 6 3 0 0 89 10 63
2017 EX-01 41 40 5 9 5 0 0 82 14 22
2017 EX-02 60 40 0 0 0 0 0 100 0 20
2017 EX-03 54 38 0 8 0 0 0 92 8 13
2014 EX 47 39 5 5 3 0 0 86 8 95
2014 EX-01 43 44 3 6 5 0 0 86 11 35
2014 EX-02 62 27 3 6 3 0 0 88 9 34
2014 EX-03 33 48 14 5 0 0 0 81 5 21

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 35 34 10 10 10 0 1 70 20 71
2018 EX-01 36 36 12 4 8 0 4 75 13 25
2018 EX-02 29 39 11 11 11 0 0 68 21 28
2017 EX 26 44 12 8 8 0 2 71 16 63
2017 EX-01 9 51 26 0 14 0 0 60 14 22
2017 EX-02 41 40 0 20 0 0 0 80 20 20
2017 EX-03 15 62 8 0 8 0 8 83 8 13
2014 EX 35 39 12 8 5 0 0 74 14 95
2014 EX-01 23 41 17 15 5 0 0 63 20 35
2014 EX-02 39 38 11 9 3 0 0 77 12 34
2014 EX-03 48 43 5 0 5 0 0 90 5 21

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 37 39 13 7 4 0 0 76 11 71
2018 EX-01 40 32 20 4 4 0 0 72 8 25
2018 EX-02 32 43 11 14 0 0 0 75 14 28
2017 EX 39 45 6 8 3 0 0 83 11 63
2017 EX-01 32 37 13 18 0 0 0 69 18 22
2017 EX-02 51 40 5 5 0 0 0 90 5 20
2017 EX-03 23 69 0 0 8 0 0 92 8 13

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 73 23 3 1 0 0 0 96 1 71
2018 EX-01 76 20 4 0 0 0 0 96 0 25
2018 EX-02 68 32 0 0 0 0 0 100 0 28
2017 EX 72 20 5 2 2 0 0 92 3 63
2017 EX-01 65 26 5 0 5 0 0 91 5 22
2017 EX-02 75 20 5 0 0 0 0 95 0 20
2017 EX-03 77 15 8 0 0 0 0 92 0 13
2014 EX 67 27 3 1 1 0 0 95 2 95
2014 EX-01 57 34 3 3 2 0 0 92 5 35
2014 EX-02 73 21 6 0 0 0 0 94 0 34
2014 EX-03 71 29 0 0 0 0 0 100 0 21

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 46 35 3 10 6 0 0 82 15 71
2018 EX-01 48 44 4 0 4 0 0 92 4 25
2018 EX-02 39 39 0 21 0 0 0 79 21 28
2017 EX 43 36 9 3 6 0 2 81 10 63
2017 EX-01 32 41 18 0 9 0 0 73 9 22
2017 EX-02 60 30 0 10 0 0 0 90 10 20
2017 EX-03 31 46 8 0 8 0 8 83 8 13

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 61 30 7 1 0 0 0 91 1 70
2018 EX-01 60 28 12 0 0 0 0 88 0 25
2018 EX-02 61 36 0 4 0 0 0 96 4 28
2017 EX 69 25 2 2 3 0 0 94 5 63
2017 EX-01 64 27 0 5 5 0 0 91 9 22
2017 EX-02 75 25 0 0 0 0 0 100 0 20
2017 EX-03 69 31 0 0 0 0 0 100 0 13
2014 EX 68 24 4 2 1 0 0 93 3 95
2014 EX-01 71 20 3 3 3 0 0 91 6 35
2014 EX-02 70 21 9 0 0 0 0 91 0 34
2014 EX-03 62 33 0 5 0 0 0 95 5 21

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 54 31 4 7 3 0 0 86 10 70
2018 EX-01 56 32 8 4 0 0 0 88 4 25
2018 EX-02 50 39 4 7 0 0 0 89 7 28
2017 EX 61 30 2 5 3 0 0 90 8 63
2017 EX-01 50 40 5 5 0 0 0 91 5 22
2017 EX-02 75 20 0 5 0 0 0 95 5 20
2017 EX-03 46 38 0 8 8 0 0 85 15 13
2014 EX 48 43 4 3 1 0 0 92 4 95
2014 EX-01 43 45 3 6 3 0 0 88 9 35
2014 EX-02 50 41 9 0 0 0 0 91 0 34
2014 EX-03 52 43 0 5 0 0 0 95 5 21

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 54 31 4 8 3 0 0 85 11 71
2018 EX-01 56 32 0 12 0 0 0 88 12 25
2018 EX-02 50 43 4 4 0 0 0 93 4 28
2017 EX 56 32 6 2 5 0 0 87 6 63
2017 EX-01 41 36 18 0 5 0 0 77 5 22
2017 EX-02 70 25 0 5 0 0 0 95 5 20
2017 EX-03 54 38 0 0 8 0 0 92 8 13
2014 EX 42 42 5 9 1 0 0 84 10 95
2014 EX-01 43 44 3 8 3 0 0 86 11 35
2014 EX-02 44 41 3 12 0 0 0 85 12 34
2014 EX-03 38 43 14 5 0 0 0 81 5 21

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 32 39 8 13 6 0 1 73 19 71
2018 EX-01 40 40 8 8 0 0 4 83 8 25
2018 EX-02 21 39 11 21 7 0 0 61 29 28
2017 EX 45 31 13 5 6 0 0 76 11 63
2017 EX-01 28 50 18 0 5 0 0 77 5 22
2017 EX-02 60 20 5 10 5 0 0 80 15 20
2017 EX-03 38 31 15 8 8 0 0 69 15 13
2014 EX 38 38 10 12 3 0 0 76 15 95
2014 EX-01 31 49 9 6 5 0 0 80 11 35
2014 EX-02 41 30 9 18 3 0 0 70 21 34
2014 EX-03 48 29 14 10 0 0 0 76 10 21

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 48 38 7 3 4 0 0 86 7 71
2018 EX-01 52 32 4 4 8 0 0 84 12 25
2018 EX-02 39 54 7 0 0 0 0 93 0 28
2017 EX 53 37 2 5 3 0 0 90 8 62
2017 EX-01 48 43 0 5 5 0 0 90 10 21
2017 EX-02 65 30 5 0 0 0 0 95 0 20
2017 EX-03 46 46 0 8 0 0 0 92 8 13
2014 EX 56 30 7 3 4 0 0 85 7 95
2014 EX-01 54 32 3 6 5 0 0 86 11 35
2014 EX-02 56 27 9 3 6 0 0 82 9 34
2014 EX-03 62 24 14 0 0 0 0 86 0 21

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 9 21 10 26 34 0 0 30 60 70
2018 EX-01 16 28 16 20 20 0 0 44 40 25
2018 EX-02 4 15 4 30 48 0 0 19 78 27
2017 EX 6 13 21 27 32 0 2 19 60 63
2017 EX-01 9 14 28 36 14 0 0 23 49 22
2017 EX-02 0 15 25 31 30 0 0 15 60 20
2017 EX-03 0 15 8 15 54 0 8 17 75 13
2014 EX 6 15 15 28 33 1 1 22 63 94
2014 EX-01 12 20 15 33 17 0 3 33 52 35
2014 EX-02 3 6 12 27 49 2 0 9 78 33
2014 EX-03 5 19 24 19 33 0 0 24 52 21

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 23 24 39 11 3 0 0 14 46 71
2018 EX-01 20 24 44 12 0 0 0 12 44 25
2018 EX-02 25 25 39 7 4 0 0 11 50 28
2017 EX 13 35 37 5 8 0 2 13 49 62
2017 EX-01 10 43 38 5 0 0 5 5 55 21
2017 EX-02 10 35 36 5 15 0 0 20 44 20
2017 EX-03 23 38 31 8 0 0 0 8 62 13
2014 EX 13 33 36 15 2 0 1 17 46 95
2014 EX-01 8 34 35 15 6 0 3 21 43 35
2014 EX-02 21 32 36 12 0 0 0 12 53 34
2014 EX-03 10 38 38 14 0 0 0 14 48 21

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 18 30 35 8 8 0 0 17 48 71
2018 EX-01 16 32 32 16 4 0 0 20 48 25
2018 EX-02 14 29 39 7 11 0 0 18 43 28
2017 EX 15 32 22 20 10 0 2 30 47 62
2017 EX-01 10 33 43 15 0 0 0 15 43 21
2017 EX-02 15 25 15 26 15 0 5 43 42 20
2017 EX-03 23 46 8 23 0 0 0 23 69 13
2014 EX 20 34 28 13 5 0 0 18 53 95
2014 EX-01 11 37 38 15 0 0 0 15 48 35
2014 EX-02 33 27 20 15 6 0 0 21 59 34
2014 EX-03 19 38 19 10 14 0 0 24 57 21

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 27 23 32 13 6 0 0 18 49 71
2018 EX-01 28 20 40 12 0 0 0 12 48 25
2018 EX-02 18 25 32 18 7 0 0 25 43 28
2017 EX 19 34 32 12 3 0 0 15 53 62
2017 EX-01 14 34 43 10 0 0 0 10 48 21
2017 EX-02 20 35 35 11 0 0 0 11 54 20
2017 EX-03 23 46 15 15 0 0 0 15 69 13
2014 EX 35 30 24 7 3 0 0 11 65 95
2014 EX-01 28 31 29 12 0 0 0 12 60 35
2014 EX-02 38 35 21 0 6 0 0 6 73 34
2014 EX-03 38 24 24 10 5 0 0 14 62 21

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 23 39 27 6 6 0 0 11 62 71
2018 EX-01 24 44 24 8 0 0 0 8 68 25
2018 EX-02 21 43 25 4 7 0 0 11 64 28
2017 EX 25 36 29 7 2 0 2 8 63 63
2017 EX-01 27 41 23 5 0 0 5 5 71 22
2017 EX-02 25 49 20 6 0 0 0 6 74 20
2017 EX-03 31 23 31 15 0 0 0 15 54 13
2014 EX 27 35 31 7 0 0 0 7 62 95
2014 EX-01 20 34 41 6 0 0 0 6 54 35
2014 EX-02 35 33 27 6 0 0 0 6 67 34
2014 EX-03 29 38 24 10 0 0 0 10 67 21

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 23 46 18 7 4 0 1 11 70 71
2018 EX-01 28 44 12 8 4 0 4 13 75 25
2018 EX-02 14 54 21 7 4 0 0 11 68 28
2017 EX 22 34 29 10 5 0 0 15 56 62
2017 EX-01 24 23 39 15 0 0 0 15 47 21
2017 EX-02 25 40 31 0 5 0 0 5 64 20
2017 EX-03 15 46 15 23 0 0 0 23 62 13
2014 EX 35 31 28 4 2 0 0 6 66 95
2014 EX-01 37 29 29 6 0 0 0 6 65 35
2014 EX-02 35 33 30 0 3 0 0 3 67 34
2014 EX-03 43 29 19 5 5 0 0 10 71 21

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 8 28 37 18 7 0 1 26 37 71
2018 EX-01 4 36 28 20 8 0 4 29 42 25
2018 EX-02 11 25 43 18 4 0 0 21 36 28
2017 EX 16 30 26 18 10 0 0 28 46 62
2017 EX-01 5 42 29 19 5 0 0 24 47 21
2017 EX-02 15 35 35 11 5 0 0 16 49 20
2017 EX-03 23 15 23 23 15 0 0 38 38 13
2014 EX 13 22 45 15 5 0 0 20 35 95
2014 EX-01 14 23 43 15 6 0 0 20 37 35
2014 EX-02 18 24 41 15 3 0 0 18 42 34
2014 EX-03 5 19 62 5 10 0 0 14 24 21

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 23 32 35 6 4 0 0 10 55 71
2018 EX-01 16 32 48 4 0 0 0 4 48 25
2018 EX-02 21 32 29 11 7 0 0 18 54 28
2017 EX 32 28 34 3 3 0 0 6 60 62
2017 EX-01 38 18 43 0 0 0 0 0 57 21
2017 EX-02 35 36 25 0 5 0 0 5 70 20
2017 EX-03 23 38 23 15 0 0 0 15 62 13
2014 EX 25 27 38 11 0 0 0 11 52 95
2014 EX-01 26 23 37 15 0 0 0 15 49 35
2014 EX-02 29 18 47 6 0 0 0 6 47 34
2014 EX-03 19 48 19 14 0 0 0 14 67 21
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 28 49 13 4 3 1 1 80 7 71
2018 EX-01 20 48 16 4 4 4 4 74 9 25
2018 EX-02 29 54 18 0 0 0 0 82 0 28
2017 EX 51 32 9 3 2 0 3 86 5 63
2017 EX-01 46 32 13 4 5 0 0 78 9 22
2017 EX-02 70 30 0 0 0 0 0 100 0 20
2017 EX-03 31 38 15 0 0 0 15 82 0 13
2014 EX 49 29 16 3 2 1 0 79 5 95
2014 EX-01 51 32 11 6 0 0 0 83 6 35
2014 EX-02 44 30 18 3 3 3 0 76 6 34
2014 EX-03 57 19 19 0 5 0 0 76 5 21

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 58 35 1 3 3 0 0 93 6 71
2018 EX-01 52 36 4 4 4 0 0 88 8 25
2018 EX-02 50 46 0 4 0 0 0 96 4 28
2017 EX 72 21 3 2 2 0 0 94 3 61
2017 EX-01 66 25 9 0 0 0 0 91 0 20
2017 EX-02 85 15 0 0 0 0 0 100 0 20
2017 EX-03 62 31 0 8 0 0 0 92 8 13
2014 EX 61 34 3 0 2 0 0 95 2 95
2014 EX-01 60 32 5 0 3 0 0 92 3 35
2014 EX-02 65 33 3 0 0 0 0 97 0 34
2014 EX-03 62 33 0 0 5 0 0 95 5 21

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 28 44 11 13 1 3 0 74 14 71
2018 EX-01 24 40 20 8 4 4 0 67 13 25
2018 EX-02 21 54 11 11 0 4 0 78 11 28
2017 EX 31 35 13 6 8 3 5 71 15 63
2017 EX-01 18 32 18 13 8 5 5 56 24 22
2017 EX-02 51 40 0 0 5 0 5 95 5 20
2017 EX-03 15 38 23 8 8 0 8 58 17 13
2014 EX 20 40 20 16 3 0 1 60 19 95
2014 EX-01 23 37 12 23 3 0 3 61 27 35
2014 EX-02 20 41 24 12 3 0 0 62 15 34
2014 EX-03 14 43 24 14 5 0 0 57 19 21

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 54 41 3 3 0 0 0 94 3 71
2018 EX-01 56 36 4 4 0 0 0 92 4 25
2018 EX-02 43 54 0 4 0 0 0 96 4 28
2017 EX 56 33 8 0 2 2 0 91 2 63
2017 EX-01 51 32 17 0 0 0 0 83 0 22
2017 EX-02 65 35 0 0 0 0 0 100 0 20
2017 EX-03 38 46 8 0 0 8 0 92 0 13
2014 EX 52 43 4 1 0 0 0 95 1 95
2014 EX-01 57 37 6 0 0 0 0 94 0 35
2014 EX-02 50 41 6 3 0 0 0 91 3 34
2014 EX-03 48 52 0 0 0 0 0 100 0 21

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 58 32 3 4 3 0 0 90 7 71
2018 EX-01 68 20 0 8 4 0 0 88 12 25
2018 EX-02 46 50 4 0 0 0 0 96 0 28
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 38 41 6 11 3 0 1 80 14 71
2018 EX-01 36 44 4 16 0 0 0 80 16 25
2018 EX-02 39 39 7 7 4 0 4 81 11 28
2017 EX 42 40 9 5 3 1 0 82 8 63
2017 EX-01 32 41 14 9 0 4 0 76 10 22
2017 EX-02 51 40 5 0 5 0 0 90 5 20
2017 EX-03 38 46 8 0 8 0 0 85 8 13
2014 EX 42 36 12 5 5 0 0 78 10 95
2014 EX-01 34 43 12 9 2 0 0 77 11 35
2014 EX-02 44 33 12 6 6 0 0 76 12 34
2014 EX-03 52 33 10 0 5 0 0 86 5 21

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 50 26 14 9 1 0 0 76 10 70
2018 EX-01 44 32 12 12 0 0 0 76 12 25
2018 EX-02 59 22 15 4 0 0 0 81 4 27
2017 EX 62 28 5 2 3 0 0 91 5 63
2017 EX-01 64 26 4 5 0 0 0 91 5 22
2017 EX-02 75 20 0 0 5 0 0 95 5 20
2017 EX-03 46 38 8 0 8 0 0 85 8 13
2014 EX 52 27 11 6 4 0 0 79 10 95
2014 EX-01 52 26 9 9 5 0 0 77 14 35
2014 EX-02 53 27 12 6 3 0 0 79 9 34
2014 EX-03 52 29 14 0 5 0 0 81 5 21

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 54 27 10 7 1 0 0 81 9 70
2018 EX-01 64 20 8 8 0 0 0 84 8 25
2018 EX-02 57 29 7 4 4 0 0 86 7 28
2017 EX 51 35 6 3 5 0 0 86 8 63
2017 EX-01 41 41 13 5 0 0 0 82 5 22
2017 EX-02 70 25 0 0 5 0 0 95 5 20
2017 EX-03 38 46 0 8 8 0 0 85 15 13
2014 EX 52 29 8 7 4 0 0 80 11 95
2014 EX-01 43 34 9 9 5 0 0 77 14 35
2014 EX-02 59 21 6 12 3 0 0 79 15 34
2014 EX-03 57 29 10 0 5 0 0 86 5 21

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 59 21 11 4 4 0 0 80 9 70
2018 EX-01 72 12 8 8 0 0 0 84 8 25
2018 EX-02 54 32 7 4 4 0 0 86 7 28
2017 EX 65 14 11 6 2 2 0 81 8 63
2017 EX-01 64 8 18 5 0 5 0 76 5 22
2017 EX-02 75 15 5 5 0 0 0 90 5 20
2017 EX-03 54 23 8 8 8 0 0 77 15 13

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 55 23 11 8 3 0 0 77 11 71
2018 EX-01 64 20 4 12 0 0 0 84 12 25
2018 EX-02 50 29 11 11 0 0 0 79 11 28
2017 EX 57 26 9 6 2 0 0 83 8 62
2017 EX-01 51 28 22 0 0 0 0 78 0 22
2017 EX-02 70 20 5 5 0 0 0 90 5 20
2017 EX-03 50 33 0 8 8 0 0 83 17 12
2014 EX 57 31 6 4 2 0 0 87 6 95
2014 EX-01 57 29 9 3 2 0 0 86 5 35
2014 EX-02 56 30 3 9 3 0 0 85 12 34
2014 EX-03 62 29 10 0 0 0 0 90 0 21
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 41 26 17 9 4 3 0 69 13 70
2018 EX-01 42 21 25 4 4 4 0 65 9 24
2018 EX-02 32 29 21 11 4 4 0 63 15 28
2017 EX 41 40 8 2 2 2 6 88 4 62
2017 EX-01 32 49 9 0 0 0 9 90 0 22
2017 EX-02 51 35 5 5 0 0 5 90 5 20
2017 EX-03 38 31 15 0 0 8 8 82 0 13
2014 EX 31 45 8 6 4 0 5 80 11 94
2014 EX-01 26 49 8 9 2 0 6 79 12 35
2014 EX-02 36 37 6 9 6 0 6 77 16 33
2014 EX-03 29 52 10 0 5 0 5 85 5 21

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 50 26 13 9 3 0 0 76 11 70
2018 EX-01 44 28 12 12 4 0 0 72 16 25
2018 EX-02 54 18 18 7 4 0 0 71 11 28
2017 EX 38 40 8 8 6 0 0 78 14 63
2017 EX-01 23 36 18 18 5 0 0 59 22 22
2017 EX-02 51 40 5 0 5 0 0 90 5 20
2017 EX-03 38 54 0 0 8 0 0 92 8 13
2014 EX 40 39 10 9 3 0 0 79 11 95
2014 EX-01 35 40 3 17 5 0 0 74 23 35
2014 EX-02 42 38 12 6 3 0 0 79 9 34
2014 EX-03 43 43 14 0 0 0 0 86 0 21

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 42 37 8 10 3 0 0 79 13 71
2018 EX-01 36 32 12 20 0 0 0 68 20 25
2018 EX-02 46 39 11 4 0 0 0 86 4 28
2017 EX 40 36 8 10 6 0 0 76 16 63
2017 EX-01 28 36 14 14 9 0 0 63 23 22
2017 EX-02 46 44 0 10 0 0 0 90 10 20
2017 EX-03 46 38 0 8 8 0 0 85 15 13
2014 EX 39 43 10 4 3 0 0 82 7 95
2014 EX-01 29 51 6 12 2 0 0 80 14 35
2014 EX-02 36 41 17 0 6 0 0 77 6 34
2014 EX-03 52 38 10 0 0 0 0 90 0 21

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 23 31 28 15 3 0 0 54 18 71
2018 EX-01 8 44 24 24 0 0 0 52 24 25
2018 EX-02 25 21 39 14 0 0 0 46 14 28
2017 EX 21 41 14 14 8 2 0 63 23 63
2017 EX-01 9 51 17 9 14 0 0 60 23 22
2017 EX-02 31 40 5 25 0 0 0 70 25 20
2017 EX-03 15 46 23 8 8 0 0 62 15 13
2014 EX 19 40 16 19 6 0 0 59 25 95
2014 EX-01 17 41 14 20 8 0 0 58 28 35
2014 EX-02 15 39 9 29 9 0 0 53 38 34
2014 EX-03 24 43 29 5 0 0 0 67 5 21

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 24 38 13 18 7 0 0 62 25 71
2018 EX-01 12 36 24 20 8 0 0 48 28 25
2018 EX-02 25 43 7 21 4 0 0 68 25 28
2017 EX 18 43 17 11 8 3 0 63 19 63
2017 EX-01 14 46 14 18 9 0 0 59 27 22
2017 EX-02 26 45 15 10 5 0 0 70 15 20
2017 EX-03 0 62 15 8 8 8 0 67 17 13
2014 EX 19 39 17 18 7 0 0 58 25 95
2014 EX-01 15 38 14 26 8 0 0 52 34 35
2014 EX-02 14 39 18 18 12 0 0 53 30 34
2014 EX-03 29 38 24 10 0 0 0 67 10 21
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 38 39 11 8 3 0 0 77 11 71
2018 EX-01 40 40 12 8 0 0 0 80 8 25
2018 EX-02 36 46 14 4 0 0 0 82 4 28
2017 EX 38 41 8 8 5 0 0 80 13 63
2017 EX-01 37 32 13 14 5 0 0 69 18 22
2017 EX-02 46 44 0 10 0 0 0 90 10 20
2017 EX-03 23 62 8 0 8 0 0 85 8 13
2014 EX 43 48 6 2 1 0 0 91 3 95
2014 EX-01 43 46 8 3 0 0 0 89 3 35
2014 EX-02 38 50 6 3 3 0 0 88 6 34
2014 EX-03 52 48 0 0 0 0 0 100 0 21

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 59 28 6 3 4 0 0 87 7 71
2018 EX-01 64 16 12 0 8 0 0 80 8 25
2018 EX-02 57 36 4 4 0 0 0 93 4 28
2017 EX 67 21 8 3 2 0 0 88 5 63
2017 EX-01 60 23 8 9 0 0 0 82 9 22
2017 EX-02 70 25 5 0 0 0 0 95 0 20
2017 EX-03 69 15 15 0 0 0 0 85 0 13
2014 EX 53 35 4 5 3 0 0 88 8 95
2014 EX-01 37 44 3 11 5 0 0 81 16 35
2014 EX-02 59 33 3 3 3 0 0 91 6 34
2014 EX-03 71 24 5 0 0 0 0 95 0 21

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 54 34 10 3 0 0 0 87 3 71
2018 EX-01 48 44 4 4 0 0 0 92 4 25
2018 EX-02 61 29 7 4 0 0 0 89 4 28

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 31 20 17 14 7 3 8 57 24 71
2018 EX-01 32 16 24 12 4 0 12 55 18 25
2018 EX-02 25 18 18 18 11 0 11 48 32 28
2017 EX 35 16 17 6 11 0 14 60 20 63
2017 EX-01 23 18 23 14 13 0 9 45 29 22
2017 EX-02 46 15 20 0 10 0 10 67 11 20
2017 EX-03 38 23 0 8 8 0 23 80 20 13
2014 EX 28 16 12 10 6 7 20 61 23 95
2014 EX-01 26 17 3 20 11 9 15 56 40 35
2014 EX-02 35 12 15 6 3 6 24 66 13 34
2014 EX-03 24 19 14 5 5 10 24 64 14 21

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 35 34 14 14 3 0 0 69 17 71
2018 EX-01 36 24 16 20 4 0 0 60 24 25
2018 EX-02 29 46 11 14 0 0 0 75 14 28
2017 EX 29 39 8 17 5 2 0 69 23 62
2017 EX-01 14 43 5 33 5 0 0 58 37 21
2017 EX-02 41 44 5 10 0 0 0 85 10 20
2017 EX-03 31 38 8 15 8 0 0 69 23 13
2014 EX 26 37 10 22 3 1 0 64 25 95
2014 EX-01 26 35 16 20 3 0 0 61 23 35
2014 EX-02 29 33 3 27 6 3 0 63 33 34
2014 EX-03 29 43 10 19 0 0 0 71 19 21

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 42 30 10 11 7 0 0 72 18 71
2018 EX-01 40 28 8 20 4 0 0 68 24 25
2018 EX-02 43 36 14 7 0 0 0 79 7 28
2017 EX 35 30 8 8 13 2 5 70 22 63
2017 EX-01 23 32 8 14 14 5 5 60 30 22
2017 EX-02 55 35 0 5 5 0 0 90 10 20
2017 EX-03 15 31 8 8 23 0 15 55 36 13
2014 EX 34 32 11 16 5 1 2 67 22 95
2014 EX-01 34 11 23 23 6 0 3 47 29 35
2014 EX-02 44 38 6 3 3 3 3 87 6 34
2014 EX-03 19 48 0 24 10 0 0 67 33 21

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 35 49 6 4 4 0 1 86 9 71
2018 EX-01 44 44 4 4 4 0 0 88 8 25
2018 EX-02 25 61 11 0 0 0 4 89 0 28
2017 EX 43 44 5 5 3 0 0 87 8 63
2017 EX-01 23 63 14 0 0 0 0 86 0 22
2017 EX-02 60 30 0 5 5 0 0 90 10 20
2017 EX-03 38 46 0 15 0 0 0 85 15 13

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 48 38 10 3 1 0 0 86 4 71
2018 EX-01 52 32 8 4 4 0 0 84 8 25
2018 EX-02 43 46 7 4 0 0 0 89 4 28
2017 EX 51 25 16 2 5 2 0 78 6 63
2017 EX-01 41 23 31 5 0 0 0 64 5 22
2017 EX-02 56 30 10 0 5 0 0 85 5 20
2017 EX-03 54 38 0 0 8 0 0 92 8 13
2014 EX 53 33 10 2 2 1 0 86 4 95
2014 EX-01 52 34 6 6 2 0 0 86 8 35
2014 EX-02 53 30 12 0 3 3 0 85 3 34
2014 EX-03 52 38 10 0 0 0 0 90 0 21

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 54 33 11 1 0 0 0 87 1 70
2018 EX-01 44 36 20 0 0 0 0 80 0 25
2018 EX-02 63 30 7 0 0 0 0 93 0 27
2017 EX 53 33 10 3 2 0 0 86 5 63
2017 EX-01 50 36 9 5 0 0 0 86 5 22
2017 EX-02 56 44 0 0 0 0 0 100 0 20
2017 EX-03 54 23 15 8 0 0 0 77 8 13
2014 EX 52 37 5 4 2 0 0 89 6 95
2014 EX-01 52 34 3 9 2 0 0 86 11 35
2014 EX-02 44 44 6 3 3 0 0 88 6 34
2014 EX-03 62 33 5 0 0 0 0 95 0 21

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 58 25 11 6 0 0 0 83 6 71
2018 EX-01 64 24 8 4 0 0 0 88 4 25
2018 EX-02 54 32 14 0 0 0 0 86 0 28
2017 EX 58 30 6 1 5 0 0 87 6 63
2017 EX-01 50 31 9 4 5 0 0 82 9 22
2017 EX-02 70 25 5 0 0 0 0 95 0 20
2017 EX-03 54 38 0 0 8 0 0 92 8 13
2014 EX 62 27 4 4 2 0 0 90 6 95
2014 EX-01 60 26 6 6 2 0 0 86 8 35
2014 EX-02 65 27 0 6 3 0 0 91 9 34
2014 EX-03 57 33 10 0 0 0 0 90 0 21

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 35 41 14 7 3 0 0 76 10 71
2018 EX-01 40 40 12 8 0 0 0 80 8 25
2018 EX-02 29 46 18 7 0 0 0 75 7 28
2017 EX 42 27 12 13 6 0 0 69 19 63
2017 EX-01 37 14 22 18 9 0 0 51 27 22
2017 EX-02 51 30 10 10 0 0 0 80 10 20
2017 EX-03 31 46 8 8 8 0 0 77 15 13
2014 EX 29 27 25 13 6 0 0 56 19 95
2014 EX-01 26 31 29 9 5 0 0 57 14 35
2014 EX-02 24 29 18 18 12 0 0 53 30 34
2014 EX-03 33 24 33 10 0 0 0 57 10 21

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 41 37 14 3 6 0 0 77 8 71
2018 EX-01 52 16 24 4 4 0 0 68 8 25
2018 EX-02 32 57 7 4 0 0 0 89 4 28
2017 EX 38 33 12 8 8 0 0 72 16 63
2017 EX-01 28 28 27 9 9 0 0 55 18 22
2017 EX-02 56 25 10 5 5 0 0 80 10 20
2017 EX-03 31 54 0 8 8 0 0 85 15 13
2014 EX 31 38 19 5 7 0 0 68 13 95
2014 EX-01 23 48 20 3 5 0 0 72 8 35
2014 EX-02 27 35 15 9 15 0 0 62 24 34
2014 EX-03 43 33 19 5 0 0 0 76 5 21

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 35 25 21 10 8 0 0 61 18 71
2018 EX-01 44 24 12 16 4 0 0 68 20 25
2018 EX-02 25 29 32 11 4 0 0 54 14 28
2017 EX 32 21 14 9 16 5 3 57 27 63
2017 EX-01 18 14 18 8 28 5 9 37 41 22
2017 EX-02 56 10 15 10 0 10 0 73 11 20
2017 EX-03 23 46 0 15 15 0 0 69 31 13
2014 EX 29 25 19 16 9 1 0 55 25 95
2014 EX-01 26 23 17 20 14 0 0 48 34 35
2014 EX-02 26 30 18 12 12 3 0 57 24 34
2014 EX-03 33 24 24 19 0 0 0 57 19 21
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 EX 44 25 31 71
2018 EX-01 36 32 32 25
2018 EX-02 50 18 32 28
2017 EX 48 35 17 63
2017 EX-01 55 27 18 22
2017 EX-02 30 46 25 20
2017 EX-03 54 31 15 13
2014 EX 49 27 24 95
2014 EX-01 49 25 26 35
2014 EX-02 56 27 17 34
2014 EX-03 43 24 33 21

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 EX 3 32 52 6 0 6 31
2018 EX-02 7 36 43 7 0 7 14
2017 EX 17 21 48 3 0 10 29
2017 EX-01 17 25 42 8 0 8 12
2014 EX 22 9 61 4 9999 4 46
2014 EX-01 12 12 64 6 9999 6 17
2014 EX-02 21 11 58 5 9999 5 19
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 17 83 71
2018 EX-01 20 80 25

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 EX 0 12

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 EX 0 12

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 EX 50 12

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 EX 42 12

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 EX 50 12

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 EX 50 12

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 EX 50 12

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 EX 0 12

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 EX 0 12

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 EX 0 12

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 EX 0 10

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 EX 0 10

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 EX 0 10

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 EX 0 10

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 EX 0 10

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 EX 0 10

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 EX 0 10

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 EX 50 10

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 EX 0 10

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 EX 0 10

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 38 18 24 4 1 11 3 66 7 71
2018 EX-01 28 24 12 8 0 24 4 72 11 25
2018 EX-02 43 18 32 0 0 7 0 65 0 28
2017 EX 26 29 11 5 1 22 6 76 9 63
2017 EX-01 18 28 23 9 4 18 0 56 16 22
2017 EX-02 36 25 0 5 0 25 10 92 8 20
2017 EX-03 15 38 15 0 0 15 15 78 0 13
2014 EX 28 22 13 2 4 21 10 73 9 95
2014 EX-01 28 11 9 6 8 26 12 64 22 35
2014 EX-02 21 24 14 0 3 27 12 72 5 34
2014 EX-03 38 38 14 0 0 10 0 84 0 21

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 50 37 11 0 0 0 1 88 0 70
2018 EX-01 44 48 8 0 0 0 0 92 0 25
2018 EX-02 57 36 7 0 0 0 0 93 0 28
2017 EX 48 21 21 5 1 4 0 72 7 63
2017 EX-01 41 9 32 9 4 4 0 53 14 22
2017 EX-02 60 30 0 0 0 10 0 100 0 20
2017 EX-03 31 31 31 8 0 0 0 62 8 13
2014 EX 38 32 15 3 2 10 1 78 6 95
2014 EX-01 34 34 12 0 5 12 3 80 6 35
2014 EX-02 33 27 20 9 0 12 0 67 10 34
2014 EX-03 52 29 14 0 0 5 0 85 0 21
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 7 93 69

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 39 20 20 3 0 15 3 72 3 71
2018 EX-01 28 20 16 4 0 24 8 71 6 25
2018 EX-02 46 18 25 0 0 11 0 72 0 28
2017 EX 21 18 17 5 0 31 8 64 8 62
2017 EX-01 14 14 27 13 0 23 9 41 20 22
2017 EX-02 26 21 10 0 0 31 12 82 0 19
2017 EX-03 15 23 23 0 0 31 8 63 0 13
2014 EX 33 16 11 0 2 33 6 79 3 95
2014 EX-01 26 11 6 0 2 46 9 82 5 35
2014 EX-02 29 15 12 0 0 35 9 79 0 34
2014 EX-03 43 19 19 0 5 14 0 72 6 21

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 52 32 13 1 0 1 0 86 1 71
2018 EX-01 44 48 8 0 0 0 0 92 0 25
2018 EX-02 61 21 14 4 0 0 0 82 4 28
2017 EX 48 24 13 8 2 6 0 76 10 63
2017 EX-01 37 18 27 18 0 0 0 54 18 22
2017 EX-02 60 20 10 0 0 10 0 89 0 20
2017 EX-03 38 46 0 8 0 8 0 92 8 13
2014 EX 41 26 13 0 2 17 1 82 2 95
2014 EX-01 34 29 9 0 2 23 3 85 3 35
2014 EX-02 38 24 17 0 0 21 0 78 0 34
2014 EX-03 52 24 14 0 5 5 0 80 5 21
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 20 27 26 10 16 0 1 48 26 70
2018 EX-01 24 32 20 4 16 0 4 58 21 25
2018 EX-02 7 36 29 14 14 0 0 43 29 28
2017 EX 24 41 19 10 6 0 0 65 16 62
2017 EX-01 15 34 32 10 10 0 0 48 19 21
2017 EX-02 15 56 20 10 0 0 0 70 10 20
2017 EX-03 38 38 0 8 15 0 0 77 23 13

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 4 23 23 24 26 0 0 27 50 70
2018 EX-01 4 21 33 21 21 0 0 25 42 24
2018 EX-02 4 14 29 29 25 0 0 18 54 28
2017 EX 6 16 16 33 29 0 0 22 62 63
2017 EX-01 9 14 9 49 18 0 0 23 68 22
2017 EX-02 0 20 26 25 30 0 0 20 54 20
2017 EX-03 8 8 15 31 38 0 0 15 69 13

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 6 20 31 23 20 0 0 26 43 70
2018 EX-01 4 21 33 21 21 0 0 25 42 24
2018 EX-02 4 14 32 29 21 0 0 18 50 28
2017 EX 3 16 29 27 25 0 0 19 52 63
2017 EX-01 5 9 28 42 17 0 0 14 59 22
2017 EX-02 0 26 20 20 35 0 0 26 54 20
2017 EX-03 0 8 38 23 31 0 0 8 54 13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 4 9 35 30 22 0 0 13 52 69
2018 EX-01 8 8 28 32 24 0 0 16 56 25
2018 EX-02 4 7 43 29 18 0 0 11 46 28
2017 EX 6 18 11 30 35 0 0 24 65 63
2017 EX-01 5 14 9 32 40 0 0 18 72 22
2017 EX-02 5 26 5 35 30 0 0 31 64 20
2017 EX-03 8 15 15 23 38 0 0 23 62 13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 13 26 16 24 21 0 0 39 46 70
2018 EX-01 20 24 16 24 16 0 0 44 40 25
2018 EX-02 4 29 21 21 25 0 0 32 46 28
2017 EX 8 15 16 33 25 0 3 23 61 63
2017 EX-01 14 5 18 50 14 0 0 18 64 22
2017 EX-02 5 16 20 25 30 0 5 22 57 20
2017 EX-03 8 23 15 15 38 0 0 31 54 13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 14 15 18 27 25 0 0 30 52 71
2018 EX-01 12 20 20 28 20 0 0 32 48 25
2018 EX-02 11 11 21 32 25 0 0 21 57 28
2017 EX 5 24 31 25 13 0 2 29 39 63
2017 EX-01 5 28 36 27 5 0 0 32 32 22
2017 EX-02 6 30 30 20 10 0 5 38 31 20
2017 EX-03 0 8 38 31 23 0 0 8 54 13

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 29 31 24 13 3 0 0 60 16 70
2018 EX-01 33 38 21 8 0 0 0 71 8 24
2018 EX-02 21 25 36 18 0 0 0 46 18 28
2017 EX 27 30 16 17 10 0 0 58 27 63
2017 EX-01 0 41 23 31 5 0 0 41 36 22
2017 EX-02 41 25 15 15 5 0 0 65 20 20
2017 EX-03 31 31 8 8 23 0 0 62 31 13

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 9 27 30 21 13 0 0 36 34 70
2018 EX-01 8 21 42 17 13 0 0 29 29 24
2018 EX-02 7 21 36 21 14 0 0 29 36 28
2017 EX 10 21 31 27 11 0 0 30 38 63
2017 EX-01 5 23 27 41 5 0 0 28 46 22
2017 EX-02 15 15 35 26 10 0 0 30 36 20
2017 EX-03 0 23 38 15 23 0 0 23 38 13

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 23 29 30 13 6 0 0 51 19 70
2018 EX-01 21 38 33 8 0 0 0 58 8 24
2018 EX-02 14 32 32 18 4 0 0 46 21 28
2017 EX 29 29 19 15 8 0 0 58 23 63
2017 EX-01 18 23 32 26 0 0 0 41 26 22
2017 EX-02 25 46 10 10 10 0 0 70 20 20
2017 EX-03 31 23 15 15 15 0 0 54 31 13

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 22 22 32 14 10 0 0 43 25 69
2018 EX-01 25 25 29 17 4 0 0 50 21 24
2018 EX-02 11 22 48 11 7 0 0 33 19 27
2017 EX 19 22 32 13 14 0 0 41 27 63
2017 EX-01 23 31 18 18 9 0 0 54 27 22
2017 EX-02 10 25 41 10 15 0 0 35 25 20
2017 EX-03 23 8 38 8 23 0 0 31 31 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 55 25 10 10 0 0 0 80 10 69
2018 EX-01 46 25 17 13 0 0 0 71 13 24
2018 EX-02 54 21 11 14 0 0 0 75 14 28
2017 EX 66 19 6 2 1 2 5 90 3 63
2017 EX-01 51 36 0 5 4 0 5 91 9 22
2017 EX-02 70 10 10 0 0 5 5 89 0 20
2017 EX-03 85 8 8 0 0 0 0 92 0 13

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 71 16 6 1 1 0 4 91 3 69
2018 EX-01 63 17 8 0 0 0 13 90 0 24
2018 EX-02 68 18 7 4 4 0 0 86 7 28

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 68 17 3 1 4 0 6 91 6 69
2018 EX-01 74 4 4 4 0 0 13 90 5 23
2018 EX-02 64 25 4 0 4 0 4 93 4 28
2017 EX 80 5 8 6 0 0 2 86 6 63
2017 EX-01 73 5 9 13 0 0 0 78 13 22
2017 EX-02 80 5 10 0 0 0 5 90 0 20
2017 EX-03 85 8 8 0 0 0 0 92 0 13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 59 23 13 1 4 0 0 81 6 70
2018 EX-01 60 28 12 0 0 0 0 88 0 25
2018 EX-02 61 18 14 4 4 0 0 79 7 28
2017 EX 59 27 14 0 0 0 0 86 0 63
2017 EX-01 50 36 14 0 0 0 0 86 0 22
2017 EX-02 70 25 5 0 0 0 0 95 0 20
2017 EX-03 54 23 23 0 0 0 0 77 0 13

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 59 14 14 7 6 0 0 73 13 71
2018 EX-01 64 12 16 4 4 0 0 76 8 25
2018 EX-02 57 14 14 7 7 0 0 71 14 28
2017 EX 62 25 8 2 3 0 0 87 5 63
2017 EX-01 65 22 9 0 5 0 0 86 5 22
2017 EX-02 65 25 10 0 0 0 0 90 0 20
2017 EX-03 54 31 8 0 8 0 0 85 8 13

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 35 41 19 3 1 0 0 76 4 68
2018 EX-01 52 28 20 0 0 0 0 80 0 25
2018 EX-02 22 56 15 4 4 0 0 78 7 27
2017 EX 48 38 13 0 0 0 2 87 0 63
2017 EX-01 37 41 23 0 0 0 0 77 0 22
2017 EX-02 60 30 10 0 0 0 0 90 0 20
2017 EX-03 46 54 0 0 0 0 0 100 0 13

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 65 20 7 6 3 0 0 85 8 71
2018 EX-01 72 20 8 0 0 0 0 92 0 25
2018 EX-02 57 21 7 7 7 0 0 79 14 28
2017 EX 61 27 5 6 0 0 2 89 6 63
2017 EX-01 64 27 5 0 0 0 5 95 0 22
2017 EX-02 60 20 5 15 0 0 0 80 15 20
2017 EX-03 54 31 8 8 0 0 0 85 8 13

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 80 11 3 3 1 0 1 93 4 70
2018 EX-01 76 16 0 4 0 0 4 96 4 25
2018 EX-02 86 4 7 4 0 0 0 89 4 28
2017 EX 80 12 2 2 2 2 2 95 3 63
2017 EX-01 78 13 0 0 5 0 5 95 5 22
2017 EX-02 90 5 0 5 0 0 0 95 5 20
2017 EX-03 77 23 0 0 0 0 0 100 0 13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 63 21 7 9 0 0 0 84 9 70
2018 EX-01 68 8 16 8 0 0 0 76 8 25
2018 EX-02 61 25 4 11 0 0 0 86 11 28
2017 EX 67 21 8 3 0 0 2 89 3 63
2017 EX-01 50 27 18 5 0 0 0 78 5 22
2017 EX-02 85 5 5 5 0 0 0 90 5 20
2017 EX-03 77 23 0 0 0 0 0 100 0 13

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 4 17 41 20 17 0 0 21 37 70
2018 EX-01 0 21 58 13 8 0 0 21 21 24
2018 EX-02 0 18 29 32 21 0 0 18 54 28
2017 EX 3 18 39 29 11 0 0 21 40 63
2017 EX-01 0 14 54 18 14 0 0 14 32 22
2017 EX-02 5 21 30 44 0 0 0 26 44 20
2017 EX-03 0 23 31 23 23 0 0 23 46 13

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 22 22 35 17 3 0 1 21 44 69
2018 EX-01 13 29 38 21 0 0 0 21 42 24
2018 EX-02 25 21 36 14 4 0 0 18 46 28
2017 EX 16 35 34 13 2 0 0 15 51 62
2017 EX-01 10 38 38 14 0 0 0 14 48 21
2017 EX-02 5 44 40 11 0 0 0 11 49 20
2017 EX-03 38 23 31 8 0 0 0 8 62 13

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 43 41 12 4 0 0 0 84 4 69
2018 EX-01 32 44 20 4 0 0 0 76 4 25
2018 EX-02 50 42 4 4 0 0 0 92 4 26
2017 EX 27 43 11 13 3 3 0 72 16 63
2017 EX-01 28 41 18 9 4 0 0 68 14 22
2017 EX-02 36 40 10 15 0 0 0 75 15 20
2017 EX-03 15 54 0 15 8 8 0 75 25 13

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 27 39 20 11 3 0 0 66 14 71
2018 EX-01 24 40 16 16 4 0 0 64 20 25
2018 EX-02 18 46 21 14 0 0 0 64 14 28
2017 EX 21 36 19 16 6 2 0 58 22 63
2017 EX-01 14 27 23 23 14 0 0 41 36 22
2017 EX-02 26 40 20 15 0 0 0 65 15 20
2017 EX-03 15 46 23 8 8 0 0 62 15 13
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 21 32 21 11 13 1 0 21 79 71
2018 EX-01 28 36 20 8 8 0 0 28 72 25
2018 EX-02 11 25 29 21 14 0 0 11 89 28
2017 EX 29 28 23 13 2 5 0 30 70 63
2017 EX-01 37 23 31 5 0 5 0 39 61 22
2017 EX-02 20 25 30 21 5 0 0 20 80 20
2017 EX-03 23 46 8 8 0 15 0 27 73 13

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 EX 24 55
2018 EX-02 40 25
2017 EX 14 42
2017 EX-01 0 13
2017 EX-02 19 16

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EX 38 55
2018 EX-02 48 25
2017 EX 32 42
2017 EX-01 23 13
2017 EX-02 51 16

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EX 11 55
2018 EX-02 8 25
2017 EX 5 42
2017 EX-01 0 13
2017 EX-02 0 16

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 EX 58 55
2018 EX-02 64 25
2017 EX 45 42
2017 EX-01 53 13
2017 EX-02 57 16

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 EX 4 55
2018 EX-02 4 25
2017 EX 2 42
2017 EX-01 0 13
2017 EX-02 0 16

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 EX 58 55
2018 EX-02 64 25

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 EX 33 55
2018 EX-02 32 25
2017 EX 40 42
2017 EX-01 46 13
2017 EX-02 43 16

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 EX 6 35 17 10 8 25 52
2018 EX-02 4 22 22 9 13 30 23
2017 EX 12 40 17 10 2 19 42
2017 EX-01 16 39 14 8 0 24 13
2017 EX-02 6 31 26 19 6 12 16

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 20 80 55
2018 EX-02 16 84 25

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 7 16 24 18 25 2 7 26 48 55
2018 EX-02 4 16 24 20 24 4 8 23 50 25
2017 EX 9 29 15 21 10 0 17 46 37 42
2017 EX-01 8 16 16 30 8 0 24 30 49 13
2017 EX-02 0 31 14 25 12 0 19 38 45 16

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 0 11 18 13 51 2 5 12 69 55
2018 EX-02 0 4 20 12 56 4 4 4 74 25
2017 EX 2 10 5 10 52 0 21 15 78 42
2017 EX-01 0 0 8 8 53 0 31 0 89 13
2017 EX-02 0 0 8 12 68 0 12 0 91 16

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 50 13 13 11 9 1 3 66 21 70
2018 EX-01 48 12 16 20 0 4 0 63 21 25
2018 EX-02 52 7 15 11 11 0 4 62 23 27
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