2018 Public Service Employee Survey Results for Shared Services Canada by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 40 15 15 7 0 1 63 21 776
2018 Non-supervisor 19 36 16 17 11 0 1 56 28 1982
2017 Supervisor 25 37 16 13 9 0 0 61 23 946
2017 Non-supervisor 18 34 16 16 15 0 1 53 31 2378
2014 Supervisor 15 28 15 22 19 0 1 44 41 1165
2014 Non-supervisor 13 27 16 21 22 0 1 41 43 3021

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 41 10 6 3 0 0 81 9 773
2018 Non-supervisor 32 42 13 8 5 0 0 74 13 1980
2017 Supervisor 39 43 9 6 3 0 0 82 9 945
2017 Non-supervisor 33 41 13 7 6 0 0 74 13 2376
2014 Supervisor 39 39 11 7 4 0 0 78 11 1164
2014 Non-supervisor 30 39 15 9 6 0 0 70 16 3022

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 40 7 5 3 0 0 86 8 768
2018 Non-supervisor 39 40 10 6 5 0 0 78 11 1965
2017 Supervisor 46 39 8 5 2 0 0 85 8 943
2017 Non-supervisor 40 37 11 7 4 0 0 78 11 2372
2014 Supervisor 46 37 8 6 3 0 0 83 9 1165
2014 Non-supervisor 35 40 11 8 6 0 0 75 14 3019

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 34 10 7 7 0 0 76 14 772
2018 Non-supervisor 48 31 10 6 4 0 0 80 10 1973
2017 Supervisor 40 34 11 9 6 0 0 74 15 944
2017 Non-supervisor 44 32 11 7 4 1 1 77 12 2374
2014 Supervisor 34 34 12 12 8 0 0 68 19 1165
2014 Non-supervisor 36 34 15 8 6 1 1 71 14 3017

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 40 12 11 5 0 0 71 16 773
2018 Non-supervisor 27 41 14 10 8 0 0 68 18 1974
2017 Supervisor 30 41 12 9 8 0 0 71 17 946
2017 Non-supervisor 25 42 14 10 8 0 0 68 18 2375
2014 Supervisor 23 41 13 13 9 0 0 65 22 1165
2014 Non-supervisor 19 42 17 12 10 0 0 61 22 3021

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 34 17 13 10 0 0 60 23 776
2018 Non-supervisor 28 32 19 12 8 0 0 61 20 1982
2017 Supervisor 22 38 19 12 9 0 0 60 21 947
2017 Non-supervisor 25 33 19 12 10 1 0 59 23 2376
2014 Supervisor 19 35 20 14 11 0 0 54 25 1165
2014 Non-supervisor 18 35 19 15 12 0 0 54 27 3018

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 37 18 14 9 0 0 59 23 775
2018 Non-supervisor 23 36 17 15 9 0 0 59 24 1986
2017 Supervisor 19 40 16 14 11 0 0 59 25 946
2017 Non-supervisor 21 36 18 15 9 0 0 58 24 2375

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 39 10 5 3 0 0 81 9 775
2018 Non-supervisor 35 40 14 6 4 1 0 76 10 1983
2017 Supervisor 35 37 12 9 5 1 0 73 15 947
2017 Non-supervisor 32 38 14 9 7 1 0 70 15 2377
2014 Supervisor 33 38 12 9 7 1 0 72 16 1164
2014 Non-supervisor 27 40 15 9 8 1 0 68 17 3017

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 35 14 11 9 0 0 66 20 777
2018 Non-supervisor 28 37 16 11 8 0 0 65 19 1980
2017 Supervisor 26 36 16 12 9 0 0 63 21 946
2017 Non-supervisor 24 36 18 12 10 1 0 61 22 2379

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 38 10 4 2 0 0 84 6 769
2018 Non-supervisor 43 34 14 5 4 0 0 77 9 1972
2017 Supervisor 46 37 10 4 3 0 0 83 7 942
2017 Non-supervisor 42 36 13 5 4 0 0 78 9 2370
2014 Supervisor 52 30 9 5 3 0 0 82 8 1163
2014 Non-supervisor 50 32 11 4 3 0 0 82 7 3022

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 37 13 11 6 0 0 71 17 775
2018 Non-supervisor 26 39 17 11 7 0 0 65 18 1973
2017 Supervisor 34 41 10 9 6 0 0 75 15 944
2017 Non-supervisor 26 40 15 12 8 0 0 65 20 2369
2014 Supervisor 24 43 11 12 9 0 0 67 22 1165
2014 Non-supervisor 17 38 17 15 13 0 0 55 28 3018

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 35 14 9 6 0 0 70 16 773
2018 Non-supervisor 31 34 18 9 8 0 0 66 16 1964
2017 Supervisor 36 36 13 9 6 0 0 72 15 943
2017 Non-supervisor 30 35 19 9 7 0 0 65 16 2371
2014 Supervisor 28 35 16 12 9 0 0 63 21 1164
2014 Non-supervisor 24 36 18 11 11 0 0 60 22 3017

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 35 15 13 9 0 0 63 22 775
2018 Non-supervisor 28 36 17 11 8 0 0 64 19 1978
2017 Supervisor 30 34 15 12 9 0 0 64 21 944
2017 Non-supervisor 27 36 17 11 8 0 0 64 19 2374
2014 Supervisor 23 30 18 16 12 0 0 54 28 1164
2014 Non-supervisor 23 38 18 12 10 0 0 61 22 3014

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 41 13 8 4 0 0 75 12 777
2018 Non-supervisor 35 39 13 8 5 0 0 73 14 1982
2017 Supervisor 33 39 13 8 6 0 0 72 14 943
2017 Non-supervisor 32 39 14 9 6 0 0 71 15 2373
2014 Supervisor 29 40 15 11 5 0 0 69 16 1165
2014 Non-supervisor 28 41 15 9 6 0 0 69 16 3018

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 29 22 18 12 0 0 47 30 780
2018 Non-supervisor 40 34 15 6 3 1 1 76 9 1986
2017 Supervisor 20 33 21 14 12 0 1 53 26 946
2017 Non-supervisor 40 38 13 5 3 0 1 79 8 2375
2014 Supervisor 18 31 23 14 12 0 1 50 27 1164
2014 Non-supervisor 38 37 16 5 3 0 1 76 8 3020

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 31 34 9 2 0 0 11 55 777
2018 Non-supervisor 12 29 36 15 6 1 1 21 42 1984
2017 Supervisor 22 33 32 10 3 1 1 13 55 944
2017 Non-supervisor 13 28 35 14 6 1 3 21 43 2363
2014 Supervisor 26 37 28 6 2 0 1 8 64 1162
2014 Non-supervisor 17 32 31 12 5 1 2 17 50 3011

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 32 28 12 3 0 0 15 57 777
2018 Non-supervisor 17 25 29 16 9 2 1 26 44 1976
2017 Supervisor 31 31 25 8 3 1 1 12 63 943
2017 Non-supervisor 21 26 28 11 8 3 3 20 51 2363
2014 Supervisor 39 32 21 5 2 1 1 7 72 1163
2014 Non-supervisor 28 30 24 9 6 2 2 15 60 3013

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 33 22 6 2 0 0 8 70 776
2018 Non-supervisor 27 29 24 11 5 2 1 17 58 1976
2017 Supervisor 37 33 20 7 2 1 1 9 71 944
2017 Non-supervisor 27 28 25 11 5 2 3 16 58 2368
2014 Supervisor 44 32 17 5 2 0 0 6 76 1161
2014 Non-supervisor 31 27 25 9 3 2 3 13 61 3011

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 30 32 11 3 0 0 14 54 775
2018 Non-supervisor 9 17 34 26 10 2 2 38 27 1972
2017 Supervisor 26 29 31 11 2 1 1 13 56 944
2017 Non-supervisor 11 17 33 23 10 2 4 35 30 2354
2014 Supervisor 28 29 29 10 2 0 0 13 58 1161
2014 Non-supervisor 13 17 33 24 9 1 3 34 31 3001

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 33 26 8 2 0 0 10 64 775
2018 Non-supervisor 17 23 28 19 9 2 2 29 42 1985
2017 Supervisor 32 32 24 8 3 1 1 11 65 943
2017 Non-supervisor 18 25 28 15 9 2 4 25 45 2355
2014 Supervisor 43 30 20 4 2 0 1 6 74 1161
2014 Non-supervisor 24 26 26 14 6 1 3 21 52 3010

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 25 29 19 5 1 2 25 45 775
2018 Non-supervisor 14 20 27 20 11 4 3 34 37 1970
2017 Supervisor 22 26 28 17 4 1 2 22 50 944
2017 Non-supervisor 14 21 24 19 12 5 5 34 39 2355
2014 Supervisor 22 23 28 18 6 1 3 24 47 1159
2014 Non-supervisor 13 17 24 23 13 4 6 40 33 3006

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 30 25 6 1 1 0 8 68 778
2018 Non-supervisor 24 26 29 13 5 2 2 19 51 1985
2017 Supervisor 37 29 25 6 2 1 1 8 67 940
2017 Non-supervisor 23 25 29 12 6 3 3 18 51 2365
2014 Supervisor 34 30 25 7 2 1 1 9 65 1164
2014 Non-supervisor 23 26 29 12 5 2 2 18 51 3015
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 38 17 6 5 3 2 71 12 779
2018 Non-supervisor 26 28 20 8 5 8 5 62 15 1981
2017 Supervisor 32 33 15 7 6 2 4 69 14 944
2017 Non-supervisor 28 28 17 7 6 7 6 65 15 2378
2014 Supervisor 38 36 13 7 3 1 2 76 11 1164
2014 Non-supervisor 32 27 16 7 6 6 5 67 16 3020

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 31 6 5 4 0 0 85 10 778
2018 Non-supervisor 44 30 11 8 5 1 0 75 13 1977
2017 Supervisor 51 31 8 5 3 0 0 83 9 943
2017 Non-supervisor 43 29 12 7 6 2 1 75 13 2376
2014 Supervisor 52 31 9 5 3 0 0 83 8 1165
2014 Non-supervisor 43 29 11 8 7 2 0 73 16 3020

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 30 20 13 8 7 3 55 23 779
2018 Non-supervisor 14 18 25 12 9 19 4 41 27 1975
2017 Supervisor 15 26 22 14 11 9 2 46 29 943
2017 Non-supervisor 13 17 20 12 10 23 4 41 31 2373
2014 Supervisor 12 31 22 18 11 5 2 46 30 1165
2014 Non-supervisor 11 17 23 14 14 17 4 35 36 3020

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 37 6 4 2 0 0 88 6 779
2018 Non-supervisor 51 33 7 5 2 1 0 85 7 1975
2017 Supervisor 44 41 7 5 2 0 0 85 7 942
2017 Non-supervisor 47 35 9 5 3 1 0 83 8 2368
2014 Supervisor 45 41 7 5 2 0 0 87 6 1165
2014 Non-supervisor 42 40 9 6 3 1 0 82 8 3020

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 39 7 4 2 0 0 87 6 780
2018 Non-supervisor 41 38 13 4 3 2 0 81 6 1981
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 31 12 9 6 0 0 73 15 773
2018 Non-supervisor 39 33 15 6 6 1 0 73 12 1981
2017 Supervisor 39 34 12 8 5 0 0 74 13 946
2017 Non-supervisor 38 32 13 8 6 1 1 72 15 2374
2014 Supervisor 36 35 14 10 5 0 0 71 15 1165
2014 Non-supervisor 35 34 15 9 6 1 1 70 15 3021

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 27 13 6 5 1 1 76 11 772
2018 Non-supervisor 47 28 12 6 4 2 0 77 10 1978
2017 Supervisor 46 31 11 6 5 1 0 79 10 946
2017 Non-supervisor 46 30 12 6 4 2 1 78 10 2377
2014 Supervisor 40 32 14 7 5 1 1 73 12 1165
2014 Non-supervisor 42 30 13 6 5 3 1 75 11 3021

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 30 11 7 5 0 0 77 12 769
2018 Non-supervisor 42 32 11 8 5 1 0 75 13 1980
2017 Supervisor 45 33 11 6 5 0 0 79 11 947
2017 Non-supervisor 42 32 11 8 6 1 1 75 14 2378
2014 Supervisor 39 35 12 7 5 0 0 75 13 1165
2014 Non-supervisor 37 34 11 9 7 1 0 73 16 3019

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 24 9 3 5 1 0 82 8 771
2018 Non-supervisor 54 27 10 4 4 2 0 82 8 1976
2017 Supervisor 57 24 11 4 3 1 0 82 7 943
2017 Non-supervisor 56 23 12 3 3 2 0 81 7 2378

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 24 11 7 6 0 0 76 13 774
2018 Non-supervisor 49 27 12 7 5 0 0 76 12 1982
2017 Supervisor 52 28 11 5 4 0 0 80 9 944
2017 Non-supervisor 52 26 11 6 4 1 0 79 11 2375
2014 Supervisor 46 32 11 6 5 0 0 78 11 1165
2014 Non-supervisor 47 28 11 7 6 1 0 76 13 3018
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 30 18 8 6 4 8 64 16 779
2017 Supervisor 23 33 20 8 4 5 8 64 14 945
2014 Supervisor 22 32 19 10 7 4 6 60 19 1165

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 27 20 11 7 5 0 60 18 778
2018 Non-supervisor 24 28 22 7 6 13 0 60 15 1988
2017 Supervisor 25 31 20 11 7 6 0 59 19 947
2017 Non-supervisor 20 26 21 9 7 16 0 56 19 2378
2014 Supervisor 22 36 19 9 8 6 0 62 18 1164
2014 Non-supervisor 18 28 23 9 8 15 0 54 19 3017

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 29 19 17 12 1 0 51 29 775
2018 Non-supervisor 21 27 22 14 12 4 0 49 28 1984
2017 Supervisor 18 29 21 18 13 1 0 47 32 946
2017 Non-supervisor 17 24 21 17 16 4 0 43 35 2379
2014 Supervisor 15 29 20 20 15 1 0 44 36 1164
2014 Non-supervisor 13 23 23 19 17 5 0 38 38 3017

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 27 23 20 16 2 0 40 37 778
2018 Non-supervisor 14 23 25 16 14 8 0 40 33 1981
2017 Supervisor 11 27 21 22 18 2 0 38 40 944
2017 Non-supervisor 12 20 23 17 18 9 0 36 38 2372
2014 Supervisor 7 24 22 24 21 2 0 32 46 1164
2014 Non-supervisor 9 19 23 21 20 8 0 30 45 3013

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 32 17 23 14 1 0 46 37 778
2018 Non-supervisor 15 25 23 17 16 4 0 42 34 1984
2017 Supervisor 12 29 18 22 17 1 0 42 39 946
2017 Non-supervisor 13 25 20 19 18 5 0 40 39 2376
2014 Supervisor 9 27 18 24 20 2 0 36 45 1164
2014 Non-supervisor 10 23 20 22 22 4 0 34 45 3014
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 39 19 14 6 0 0 61 21 779
2018 Non-supervisor 18 39 24 11 6 2 0 58 18 1983
2017 Supervisor 19 37 21 15 8 1 0 56 23 945
2017 Non-supervisor 17 36 22 13 10 2 0 54 23 2377
2014 Supervisor 20 41 17 12 9 1 0 62 21 1165
2014 Non-supervisor 18 35 21 13 10 2 0 55 24 3015

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 37 13 7 4 2 1 75 12 777
2018 Non-supervisor 26 36 17 10 5 5 2 67 15 1985
2017 Supervisor 36 36 12 8 5 2 0 74 13 944
2017 Non-supervisor 27 35 15 10 6 5 1 67 17 2375
2014 Supervisor 31 39 12 10 5 2 1 72 15 1162
2014 Non-supervisor 23 34 15 12 7 6 2 62 21 3009

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 35 18 7 3 1 0 71 11 777
2018 Non-supervisor 27 37 22 7 3 3 0 67 10 1974

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 23 20 14 12 8 3 48 30 775
2018 Non-supervisor 16 23 23 12 11 13 2 46 27 1985
2017 Supervisor 17 22 21 12 14 10 3 46 30 941
2017 Non-supervisor 16 22 20 12 13 14 3 46 30 2376
2014 Supervisor 14 23 21 15 15 9 3 42 34 1163
2014 Non-supervisor 11 22 20 14 15 14 3 40 35 3010

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 34 20 17 8 1 0 54 25 778
2018 Non-supervisor 18 30 20 14 14 3 0 50 29 1984
2017 Supervisor 18 33 21 15 12 2 0 52 26 945
2017 Non-supervisor 19 27 20 15 15 4 1 48 32 2376
2014 Supervisor 11 24 20 25 19 1 0 36 44 1161
2014 Non-supervisor 12 23 19 19 22 4 1 36 43 3007

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 33 14 13 15 0 1 58 28 778
2018 Non-supervisor 18 26 16 16 20 3 2 45 38 1988
2017 Supervisor 23 32 13 12 17 2 1 56 30 946
2017 Non-supervisor 18 23 15 16 23 3 2 43 41 2374
2014 Supervisor 13 27 15 18 24 2 2 41 44 1163
2014 Non-supervisor 10 18 16 19 31 4 2 30 53 3009

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 40 21 10 6 2 0 63 16 778
2018 Non-supervisor 18 33 26 10 7 5 0 54 19 1983
2017 Supervisor 22 37 21 12 6 2 0 60 18 947
2017 Non-supervisor 17 31 26 11 8 6 1 52 20 2375

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 36 16 4 2 4 0 78 6 773
2018 Non-supervisor 35 31 19 4 2 8 1 72 7 1977
2017 Supervisor 32 36 20 5 3 5 0 72 8 943
2017 Non-supervisor 30 30 21 4 4 9 1 67 9 2372
2014 Supervisor 36 35 15 3 3 7 0 77 7 1162
2014 Non-supervisor 31 31 20 3 4 10 1 70 8 3006

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 40 13 3 2 2 0 82 5 771
2018 Non-supervisor 37 35 17 4 2 5 0 76 6 1979
2017 Supervisor 35 40 16 4 2 3 0 78 6 946
2017 Non-supervisor 32 38 17 4 2 6 0 75 7 2370
2014 Supervisor 36 38 14 5 3 4 0 77 8 1162
2014 Non-supervisor 32 35 16 5 3 8 0 73 9 3005

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 36 11 5 3 0 0 80 8 776
2018 Non-supervisor 41 36 14 5 3 1 0 78 8 1975
2017 Supervisor 36 41 13 7 3 1 0 77 10 947
2017 Non-supervisor 34 39 15 7 4 1 0 74 11 2373
2014 Supervisor 37 38 13 7 5 1 0 75 12 1161
2014 Non-supervisor 35 36 16 7 5 1 0 72 12 3004

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 27 21 14 11 1 0 54 25 775
2018 Non-supervisor 26 29 20 12 12 1 0 55 25 1982
2017 Supervisor 19 25 22 17 16 1 0 44 34 943
2017 Non-supervisor 19 27 21 15 17 1 0 46 32 2371
2014 Supervisor 13 25 22 20 20 1 0 38 40 1163
2014 Non-supervisor 14 27 23 17 17 1 0 42 35 3006

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 29 21 14 11 0 0 55 24 772
2018 Non-supervisor 25 31 18 14 11 1 0 56 25 1980
2017 Supervisor 18 27 21 18 16 1 0 45 34 942
2017 Non-supervisor 19 28 20 16 16 0 0 47 32 2369
2014 Supervisor 13 27 19 22 19 0 0 40 40 1163
2014 Non-supervisor 14 29 21 17 17 1 0 43 35 3004

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 23 20 16 13 2 0 50 30 776
2018 Non-supervisor 23 24 21 14 14 4 0 50 29 1985
2017 Supervisor 18 22 23 17 17 3 1 41 35 947
2017 Non-supervisor 19 22 21 14 18 5 1 44 34 2374
2014 Supervisor 15 19 22 19 21 3 1 35 42 1162
2014 Non-supervisor 17 21 22 16 19 5 1 40 37 3004
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 34 31 35 779
2018 Non-supervisor 28 32 40 1994
2017 Supervisor 35 29 36 946
2017 Non-supervisor 27 33 40 2375
2014 Supervisor 38 25 38 1161
2014 Non-supervisor 28 31 40 3005

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 14 33 43 3 0 7 271
2018 Non-supervisor 16 29 41 5 5 5 577
2017 Supervisor 15 27 48 5 0 5 331
2017 Non-supervisor 18 26 40 5 6 5 635
2014 Supervisor 16 23 49 7 9999 6 438
2014 Non-supervisor 14 24 45 8 9999 9 853
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 13 87 780
2018 Non-supervisor 10 90 1983

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 102
2018 Non-supervisor 53 193

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 66 102
2018 Non-supervisor 64 193

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 102
2018 Non-supervisor 4 193

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 102
2018 Non-supervisor 0 193

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 102
2018 Non-supervisor 11 193

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 43 102
2018 Non-supervisor 40 193

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 102
2018 Non-supervisor 34 193

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 53 102
2018 Non-supervisor 51 193

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 44 102
2018 Non-supervisor 38 193

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 102
2018 Non-supervisor 29 193

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 54 102
2018 Non-supervisor 55 193

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 102
2018 Non-supervisor 28 193

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 102
2018 Non-supervisor 10 193

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 102
2018 Non-supervisor 9 193

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 51 102
2018 Non-supervisor 53 193

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 102
2018 Non-supervisor 24 193

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 102
2018 Non-supervisor 13 193

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 64 102
2018 Non-supervisor 56 193

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 102
2018 Non-supervisor 22 193

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 102
2018 Non-supervisor 4 193

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 102
2018 Non-supervisor 21 193

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 102
2018 Non-supervisor 4 193

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 102
2018 Non-supervisor 6 193

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 102
2018 Non-supervisor 16 193

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 102
2018 Non-supervisor 12 193

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 102
2018 Non-supervisor 22 193

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 95
2018 Non-supervisor 10 182

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 95
2018 Non-supervisor 18 182

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 95
2018 Non-supervisor 9 182

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 95
2018 Non-supervisor 8 182

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 95
2018 Non-supervisor 10 182

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 95
2018 Non-supervisor 7 182

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 21 95
2018 Non-supervisor 20 182

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 95
2018 Non-supervisor 13 182

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 95
2018 Non-supervisor 13 182

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 95
2018 Non-supervisor 28 182

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 95
2018 Non-supervisor 12 182

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 55 95
2018 Non-supervisor 47 182

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 95
2018 Non-supervisor 3 182

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 59 95
2018 Non-supervisor 56 182

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 95
2018 Non-supervisor 11 182

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 17 23 5 6 23 6 53 15 773
2018 Non-supervisor 17 13 24 4 4 31 8 49 12 1986
2017 Supervisor 15 19 22 6 4 24 10 52 15 944
2017 Non-supervisor 14 13 21 3 5 34 10 48 14 2376
2014 Supervisor 14 16 24 5 5 28 8 47 15 1163
2014 Non-supervisor 11 13 22 4 5 35 10 43 16 2999

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 33 21 3 4 6 1 70 8 776
2018 Non-supervisor 28 28 22 4 3 14 1 66 8 1986
2017 Supervisor 25 31 24 4 3 12 2 64 9 946
2017 Non-supervisor 23 26 21 5 4 20 2 62 11 2375
2014 Supervisor 20 26 25 5 4 17 2 57 12 1163
2014 Non-supervisor 17 23 23 5 4 25 2 56 12 3001
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 5 95 769
2018 Non-supervisor 6 94 1982

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 28 34
2018 Non-supervisor 29 127

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 78 34
2018 Non-supervisor 77 127

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 34
2018 Non-supervisor 9 127

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Supervisor 21 34
2018 Non-supervisor 18 127

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 34
2018 Non-supervisor 24 127

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 34
2018 Non-supervisor 10 127

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 34
2018 Non-supervisor 22 127

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 34
2018 Non-supervisor 24 127

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 34
2018 Non-supervisor 9 127

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 34
2018 Non-supervisor 18 127

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 34
2018 Non-supervisor 0 127

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 34
2018 Non-supervisor 24 127

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 34
2018 Non-supervisor 29 126

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 34
2018 Non-supervisor 15 126

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 34
2018 Non-supervisor 17 126

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 34
2018 Non-supervisor 6 126

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 34
2018 Non-supervisor 49 126

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 21 31
2018 Non-supervisor 14 122

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 23 31
2018 Non-supervisor 27 122

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 47 31
2018 Non-supervisor 48 122

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 72 31
2018 Non-supervisor 60 122

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 31
2018 Non-supervisor 6 122

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 31
2018 Non-supervisor 16 122

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 18 24 2 2 27 6 57 7 776
2018 Non-supervisor 16 13 26 2 3 32 7 49 9 1981
2017 Supervisor 15 19 23 3 2 29 9 55 8 944
2017 Non-supervisor 13 14 22 2 3 38 8 51 9 2371
2014 Supervisor 14 14 25 2 2 35 7 49 8 1162
2014 Non-supervisor 11 13 22 3 3 39 9 47 10 3000

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 33 20 3 2 9 1 72 6 774
2018 Non-supervisor 27 27 22 3 3 16 2 66 7 1985
2017 Supervisor 28 29 22 3 2 14 1 68 6 945
2017 Non-supervisor 23 26 20 3 2 23 3 66 7 2372
2014 Supervisor 22 25 24 2 3 22 2 61 7 1161
2014 Non-supervisor 19 24 22 3 2 28 3 61 8 2999
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 24 24 14 15 0 2 46 30 776
2018 Non-supervisor 21 24 24 13 17 0 1 45 30 1987
2017 Supervisor 20 24 22 16 16 0 2 45 33 944
2017 Non-supervisor 20 26 20 14 17 0 2 47 32 2373

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 21 30 23 19 0 0 28 42 772
2018 Non-supervisor 22 29 28 12 7 1 1 52 19 1983
2017 Supervisor 10 20 28 24 18 0 0 30 42 946
2017 Non-supervisor 23 29 25 12 8 0 1 53 21 2371

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 22 30 24 17 0 0 29 41 772
2018 Non-supervisor 24 31 24 11 7 1 1 57 19 1980
2017 Supervisor 8 22 28 22 19 0 0 30 42 943
2017 Non-supervisor 26 29 22 13 8 0 2 56 21 2364

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 18 26 26 23 0 0 25 49 772
2018 Non-supervisor 20 26 23 16 12 1 1 47 29 1986
2017 Supervisor 7 20 23 24 25 0 0 27 50 944
2017 Non-supervisor 20 23 23 17 14 1 2 45 31 2371

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 28 20 13 9 0 3 57 23 775
2018 Non-supervisor 47 26 13 4 2 1 7 79 7 1977
2017 Supervisor 26 28 19 12 10 0 3 57 23 943
2017 Non-supervisor 45 26 11 5 3 1 9 79 9 2369

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 26 21 15 12 0 0 51 28 774
2018 Non-supervisor 38 28 18 8 6 1 1 68 13 1981
2017 Supervisor 24 29 24 14 8 0 1 54 22 944
2017 Non-supervisor 36 29 20 9 5 1 1 66 14 2369

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 33 26 13 8 0 0 52 21 770
2018 Non-supervisor 25 33 23 11 5 1 2 60 16 1982
2017 Supervisor 16 32 27 15 9 1 1 49 24 943
2017 Non-supervisor 28 30 22 11 6 1 2 60 18 2363

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 23 27 24 16 0 0 32 40 773
2018 Non-supervisor 19 31 26 14 8 1 1 51 23 1975
2017 Supervisor 7 25 26 25 16 1 0 32 41 944
2017 Non-supervisor 20 29 22 17 9 1 2 50 27 2367

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 28 27 19 12 0 1 41 31 773
2018 Non-supervisor 22 27 25 15 10 1 1 50 25 1967
2017 Supervisor 14 27 23 20 15 1 1 42 35 945
2017 Non-supervisor 22 28 22 15 10 1 1 51 26 2366

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 27 27 15 9 0 1 48 25 768
2018 Non-supervisor 29 31 22 11 5 1 1 61 16 1968
2017 Supervisor 20 28 26 14 10 1 1 49 24 944
2017 Non-supervisor 30 33 19 10 6 1 2 65 16 2361

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 22 13 6 3 0 1 78 9 766
2018 Non-supervisor 56 21 11 5 4 1 2 80 9 1965
2017 Supervisor 57 22 12 4 3 1 2 80 7 945
2017 Non-supervisor 58 22 10 4 3 0 2 82 7 2372

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 67 14 8 4 3 0 4 85 6 769
2018 Non-supervisor 64 16 8 3 3 1 4 85 7 1968

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 72 11 5 4 3 0 4 87 7 770
2018 Non-supervisor 73 11 5 3 3 1 5 89 6 1975
2017 Supervisor 74 11 6 2 3 1 2 88 5 946
2017 Non-supervisor 74 10 5 3 3 2 4 89 6 2370

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 24 9 3 2 0 2 86 5 774
2018 Non-supervisor 64 21 8 3 2 1 2 87 5 1984
2017 Supervisor 59 25 9 2 3 0 2 86 5 943
2017 Non-supervisor 63 21 7 3 2 1 3 87 5 2369

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 20 11 6 5 0 2 78 11 774
2018 Non-supervisor 61 19 8 5 4 1 2 82 9 1977
2017 Supervisor 64 18 8 4 4 1 2 84 8 945
2017 Non-supervisor 64 17 8 4 4 1 3 84 8 2371

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 30 14 4 1 0 2 81 5 770
2018 Non-supervisor 60 6 2 1 0 1 31 96 1 1968
2017 Supervisor 52 29 11 4 2 0 2 83 6 945
2017 Non-supervisor 62 5 2 1 1 1 28 95 2 2370

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 22 10 3 2 0 3 85 5 772
2018 Non-supervisor 63 18 7 2 2 1 7 88 4 1975
2017 Supervisor 63 22 8 2 1 1 3 88 4 937
2017 Non-supervisor 63 17 8 2 1 1 7 87 4 2359

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 73 14 6 2 2 0 3 90 4 772
2018 Non-supervisor 64 16 8 3 4 1 4 84 8 1985
2017 Supervisor 71 15 6 2 2 1 2 89 5 947
2017 Non-supervisor 57 19 9 5 5 1 3 80 10 2370

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 24 13 5 1 0 2 81 6 772
2018 Non-supervisor 52 27 12 4 3 0 3 81 6 1982
2017 Supervisor 58 26 10 3 1 0 2 85 4 945
2017 Non-supervisor 52 25 13 4 2 1 3 80 6 2367

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 24 40 21 7 0 0 31 29 778
2018 Non-supervisor 16 35 35 10 4 0 0 51 14 1988
2017 Supervisor 5 21 41 24 9 0 0 26 33 944
2017 Non-supervisor 13 31 37 13 6 1 0 44 19 2378

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 27 37 16 6 0 0 22 40 768
2018 Non-supervisor 7 16 38 25 13 0 0 39 24 1968
2017 Supervisor 13 28 37 16 5 0 0 22 41 944
2017 Non-supervisor 7 19 38 24 11 1 1 35 26 2370

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 37 20 7 3 3 0 69 11 774
2018 Non-supervisor 23 36 23 7 3 7 0 64 12 1986
2017 Supervisor 12 35 26 13 7 6 0 51 21 947
2017 Non-supervisor 12 31 25 12 8 12 1 49 22 2372

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 34 21 16 8 2 0 54 24 774
2018 Non-supervisor 22 34 21 12 6 5 0 59 19 1989
2017 Supervisor 11 32 21 20 12 3 0 45 33 946
2017 Non-supervisor 14 34 22 14 10 5 0 51 26 2375
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 29 23 11 11 1 1 26 74 779
2018 Non-supervisor 31 26 18 12 9 2 1 32 68 1996
2017 Supervisor 24 27 22 13 9 2 3 25 75 946
2017 Non-supervisor 32 24 18 10 10 4 2 34 66 2375

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 566
2018 Non-supervisor 20 1318
2017 Supervisor 15 666
2017 Non-supervisor 19 1454

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 566
2018 Non-supervisor 32 1318
2017 Supervisor 37 666
2017 Non-supervisor 31 1454

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 566
2018 Non-supervisor 18 1318
2017 Supervisor 12 666
2017 Non-supervisor 17 1454

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 65 566
2018 Non-supervisor 48 1318
2017 Supervisor 61 666
2017 Non-supervisor 49 1454

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 566
2018 Non-supervisor 5 1318
2017 Supervisor 5 666
2017 Non-supervisor 6 1454

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 566
2018 Non-supervisor 25 1318

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 566
2018 Non-supervisor 35 1318
2017 Supervisor 38 666
2017 Non-supervisor 38 1454

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 3 36 20 13 6 23 550
2018 Non-supervisor 4 41 19 11 4 20 1252
2017 Supervisor 5 41 18 14 5 16 661
2017 Non-supervisor 5 47 20 10 4 14 1432

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 26 74 564
2018 Non-supervisor 33 67 1310

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 14 19 20 31 1 6 24 55 565
2018 Non-supervisor 9 21 20 17 23 2 7 33 44 1312
2017 Supervisor 8 19 17 18 27 1 10 30 51 666
2017 Non-supervisor 9 17 18 19 23 3 10 31 48 1464

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 3 9 12 20 51 2 3 13 75 563
2018 Non-supervisor 5 14 16 20 40 2 3 19 64 1312
2017 Supervisor 3 10 9 18 54 1 5 14 76 669
2017 Non-supervisor 4 11 14 18 47 2 5 16 70 1463

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 17 16 13 14 0 5 55 28 775
2018 Non-supervisor 37 16 15 11 13 2 6 58 26 1987
Report a problem or mistake on this page
Date modified: