2018 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 48 11 12 3 0 1 74 15 91
2018 Non-supervisor 28 43 11 13 4 1 0 72 17 247
2017 Supervisor 30 35 14 16 5 0 0 65 21 85
2017 Non-supervisor 30 40 13 11 7 0 0 70 17 248
2014 Supervisor 38 41 13 7 1 0 0 79 8 95
2014 Non-supervisor 32 43 12 11 2 0 0 75 13 249
2011 Supervisor 33 40 15 7 4 0 0 74 12 111
2011 Non-supervisor 39 42 6 7 5 0 1 82 12 253
2008 Supervisor 30 46 7 14 2 1 0 77 16 92
2008 Non-supervisor 31 41 9 12 5 0 1 73 18 203

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 38 1 6 1 0 0 91 7 91
2018 Non-supervisor 36 43 12 8 1 0 0 79 9 246
2017 Supervisor 49 41 4 4 2 0 0 91 6 85
2017 Non-supervisor 37 42 11 8 2 0 0 78 10 248
2014 Supervisor 53 38 5 3 1 0 0 91 4 95
2014 Non-supervisor 35 44 11 7 4 0 0 78 11 249
2011 Supervisor 55 29 6 7 3 0 0 84 10 111
2011 Non-supervisor 39 35 14 8 4 0 0 74 12 254
2008 Supervisor 47 41 5 5 1 0 0 88 7 91
2008 Non-supervisor 28 45 13 9 4 0 0 73 14 203

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 33 3 2 1 0 0 94 3 91
2018 Non-supervisor 44 39 6 10 2 0 0 83 11 244
2017 Supervisor 60 35 2 1 1 0 0 95 2 85
2017 Non-supervisor 45 37 10 6 2 0 0 82 8 248
2014 Supervisor 61 32 4 2 1 0 0 93 3 95
2014 Non-supervisor 44 39 9 6 2 0 0 83 7 249
2011 Supervisor 62 27 4 6 1 0 0 88 7 111
2011 Non-supervisor 41 38 11 8 3 0 0 78 11 254
2008 Supervisor 63 26 5 5 0 0 0 89 5 92
2008 Non-supervisor 42 43 6 6 3 0 0 85 9 203

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 38 8 6 8 0 0 77 15 91
2018 Non-supervisor 50 37 5 7 1 0 0 87 8 246
2017 Supervisor 38 31 6 11 14 0 0 69 25 85
2017 Non-supervisor 50 32 6 8 4 0 0 82 12 248
2014 Supervisor 39 36 13 6 4 0 1 76 10 94
2014 Non-supervisor 53 29 9 6 3 0 1 82 9 248
2011 Supervisor 35 41 4 12 8 0 0 76 20 111
2011 Non-supervisor 48 31 10 8 3 0 0 79 11 254

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 47 10 7 1 0 0 82 8 91
2018 Non-supervisor 34 40 11 10 4 0 0 74 15 246
2017 Supervisor 37 47 6 7 4 0 0 84 10 85
2017 Non-supervisor 28 48 12 8 4 0 0 76 12 249
2014 Supervisor 46 42 5 4 2 0 0 89 6 95
2014 Non-supervisor 31 46 12 8 4 0 0 77 12 249
2011 Supervisor 40 41 12 7 1 0 0 80 8 111
2011 Non-supervisor 32 41 11 12 4 0 0 73 17 254
2008 Supervisor 43 44 8 4 1 0 0 87 5 91
2008 Non-supervisor 28 47 10 10 4 0 0 75 14 201

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 33 15 10 6 0 0 69 16 91
2018 Non-supervisor 31 36 14 12 8 0 0 67 19 246
2017 Supervisor 28 36 18 11 7 0 0 64 18 85
2017 Non-supervisor 33 41 11 9 5 0 0 75 14 249
2014 Supervisor 35 36 12 14 2 0 0 71 17 95
2014 Non-supervisor 32 38 11 13 5 0 0 70 18 247
2011 Supervisor 32 43 10 9 7 0 0 74 16 110
2011 Non-supervisor 35 37 11 10 6 0 0 72 16 254

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 44 13 12 5 0 0 70 17 91
2018 Non-supervisor 28 45 12 11 3 0 0 73 14 245
2017 Supervisor 22 45 12 15 6 0 0 67 21 85
2017 Non-supervisor 30 43 11 11 5 0 0 73 16 249

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 30 5 5 1 0 0 89 5 92
2018 Non-supervisor 46 44 6 3 0 0 0 90 4 249
2017 Supervisor 49 34 6 8 4 0 0 82 12 85
2017 Non-supervisor 40 44 8 6 2 0 0 84 8 249
2014 Supervisor 56 34 7 3 0 0 0 90 3 95
2014 Non-supervisor 43 40 9 5 3 0 0 83 8 249
2011 Supervisor 50 36 9 4 1 0 0 87 4 110
2011 Non-supervisor 41 46 6 4 2 0 0 87 7 254
2008 Supervisor 51 44 2 2 1 0 0 95 3 91
2008 Non-supervisor 50 36 7 5 2 0 0 86 7 202

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 47 13 9 2 0 0 75 12 92
2018 Non-supervisor 30 39 11 12 8 0 0 69 19 247
2017 Supervisor 27 36 20 9 7 0 0 63 16 85
2017 Non-supervisor 30 43 14 6 7 0 0 73 13 249

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 36 6 6 1 0 0 87 7 92
2018 Non-supervisor 47 37 11 5 1 0 0 84 6 246
2017 Supervisor 57 30 7 4 2 0 0 87 6 84
2017 Non-supervisor 45 40 13 2 0 0 0 85 2 249
2014 Supervisor 73 21 4 1 1 0 0 94 2 95
2014 Non-supervisor 63 28 7 2 0 0 0 91 2 248
2011 Supervisor 68 22 7 1 1 1 0 91 2 111
2011 Non-supervisor 58 33 6 2 1 0 0 91 3 252

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 53 8 10 1 0 0 81 11 92
2018 Non-supervisor 28 45 15 9 2 0 1 73 11 247
2017 Supervisor 37 47 4 7 5 0 0 84 11 84
2017 Non-supervisor 30 42 16 8 4 0 0 72 12 249
2014 Supervisor 37 44 9 6 3 0 0 82 9 95
2014 Non-supervisor 23 43 16 12 4 0 0 67 16 249
2011 Supervisor 46 31 10 12 2 0 0 77 14 111
2011 Non-supervisor 30 45 10 10 6 0 0 75 15 252

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 47 9 8 0 0 0 84 8 92
2018 Non-supervisor 38 35 14 9 5 0 0 73 14 249
2017 Supervisor 42 39 6 8 5 0 0 81 13 84
2017 Non-supervisor 38 37 15 7 4 0 0 75 11 249
2014 Supervisor 46 36 12 4 1 0 0 82 5 95
2014 Non-supervisor 35 37 16 9 3 0 0 72 12 249

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 49 12 13 3 0 1 72 16 92
2018 Non-supervisor 30 38 17 11 4 0 1 68 15 249
2017 Supervisor 32 39 12 7 10 0 0 71 17 84
2017 Non-supervisor 37 40 11 8 4 0 0 77 12 249
2014 Supervisor 45 37 11 5 1 0 0 83 6 95
2014 Non-supervisor 38 36 16 6 3 0 0 75 10 249
2011 Supervisor 43 33 11 11 2 0 0 76 13 110
2011 Non-supervisor 39 40 9 7 3 1 0 80 10 253

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 40 13 4 1 0 0 83 5 91
2018 Non-supervisor 37 43 12 7 1 0 0 80 8 246
2017 Supervisor 39 42 9 4 5 0 0 82 9 84
2017 Non-supervisor 38 44 11 5 3 0 0 82 8 248
2014 Supervisor 47 43 4 3 2 0 0 91 5 95
2014 Non-supervisor 41 40 8 6 3 1 0 82 10 249
2011 Supervisor 45 39 9 5 1 1 0 85 6 111
2011 Non-supervisor 39 39 12 8 3 0 0 78 11 253
2008 Supervisor 51 38 4 5 1 0 0 89 7 92
2008 Non-supervisor 36 48 9 4 2 0 0 84 7 202

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 31 28 14 15 0 0 43 29 90
2018 Non-supervisor 42 31 17 7 2 0 1 74 9 249
2017 Supervisor 14 29 18 21 18 0 0 43 39 85
2017 Non-supervisor 31 39 20 8 1 0 0 71 9 249
2014 Supervisor 14 27 23 18 13 0 4 42 33 95
2014 Non-supervisor 40 39 15 5 2 0 0 79 7 249
2011 Supervisor 20 28 30 12 11 0 0 48 23 110
2011 Non-supervisor 44 33 16 5 2 0 0 77 7 254
2008 Supervisor 14 32 26 20 9 0 0 46 28 92
2008 Non-supervisor 39 32 18 9 2 0 0 71 11 202

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 43 33 11 0 0 0 11 56 92
2018 Non-supervisor 12 25 37 19 4 2 1 24 38 248
2017 Supervisor 17 52 23 5 2 0 1 7 70 85
2017 Non-supervisor 17 34 31 9 5 0 4 15 53 246
2014 Supervisor 10 33 38 11 6 0 2 18 43 95
2014 Non-supervisor 7 28 36 19 8 0 2 28 35 249
2011 Supervisor 12 30 42 14 1 0 1 15 42 110
2011 Non-supervisor 11 19 36 22 9 0 4 32 31 254
2008 Supervisor 8 37 37 14 2 0 2 17 46 92
2008 Non-supervisor 10 20 40 16 9 0 4 27 32 203

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 36 28 14 3 0 0 17 55 91
2018 Non-supervisor 15 30 23 21 10 1 1 31 46 247
2017 Supervisor 22 47 19 8 2 1 0 10 70 84
2017 Non-supervisor 22 23 32 9 8 2 4 18 48 247
2014 Supervisor 10 29 30 19 9 0 2 29 40 95
2014 Non-supervisor 9 20 30 24 12 1 3 38 31 248
2011 Supervisor 11 25 26 30 7 0 2 38 36 110
2011 Non-supervisor 8 15 31 26 15 0 4 43 25 254
2008 Supervisor 12 23 30 22 10 1 2 33 36 92
2008 Non-supervisor 7 19 32 21 14 2 4 38 28 201

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 28 31 24 2 0 1 27 42 92
2018 Non-supervisor 14 25 35 18 5 2 1 23 40 246
2017 Supervisor 8 32 44 15 1 0 0 16 40 84
2017 Non-supervisor 14 24 31 20 6 1 3 28 40 248
2014 Supervisor 12 19 41 22 2 0 3 25 33 95
2014 Non-supervisor 8 26 35 16 8 2 5 26 36 247
2011 Supervisor 19 20 37 18 5 0 1 23 39 110
2011 Non-supervisor 11 22 36 15 11 1 4 28 35 253
2008 Supervisor 10 30 35 21 3 0 1 24 41 92
2008 Non-supervisor 15 23 29 19 7 1 5 28 41 201

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 4 36 40 18 2 0 0 20 40 92
2018 Non-supervisor 8 18 40 22 11 1 0 33 26 246
2017 Supervisor 7 29 50 11 4 0 0 14 36 83
2017 Non-supervisor 11 17 39 22 7 0 3 30 30 245
2014 Supervisor 12 17 37 26 6 0 2 33 30 95
2014 Non-supervisor 4 17 33 32 13 0 1 45 21 245
2011 Supervisor 10 17 46 23 4 0 0 27 27 109
2011 Non-supervisor 3 13 32 32 16 1 3 50 17 249
2008 Supervisor 7 29 36 21 5 1 1 27 36 91
2008 Non-supervisor 8 15 32 29 11 0 3 42 25 202

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 39 23 12 4 0 1 16 61 91
2018 Non-supervisor 11 22 31 21 10 1 3 33 35 245
2017 Supervisor 17 28 43 7 3 1 1 11 46 85
2017 Non-supervisor 13 22 29 19 9 3 5 30 38 247
2014 Supervisor 17 33 31 15 2 0 2 18 51 95
2014 Non-supervisor 9 19 33 21 15 0 2 37 29 246
2011 Supervisor 25 36 26 9 4 0 0 13 61 110
2011 Non-supervisor 10 22 28 28 9 0 4 39 32 254
2008 Supervisor 25 37 23 7 7 1 1 13 63 92
2008 Non-supervisor 12 18 29 23 13 0 4 38 32 202

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 28 34 16 5 0 1 21 44 91
2018 Non-supervisor 16 25 24 20 10 4 1 31 44 247
2017 Supervisor 10 27 36 17 9 1 0 27 37 85
2017 Non-supervisor 12 21 31 20 8 3 5 31 36 247
2014 Supervisor 6 12 36 29 12 1 3 43 19 95
2014 Non-supervisor 7 12 28 28 17 1 7 48 21 248
2011 Supervisor 12 21 35 26 4 0 2 31 33 110
2011 Non-supervisor 10 20 24 23 16 1 6 42 32 254
2008 Supervisor 26 33 17 15 4 2 2 20 61 92
2008 Non-supervisor 16 28 22 20 7 1 6 29 48 202

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 29 44 16 5 0 0 21 35 92
2018 Non-supervisor 10 21 37 21 7 2 2 29 32 247
2017 Supervisor 8 28 44 14 5 1 0 19 36 84
2017 Non-supervisor 14 20 32 19 9 2 4 29 37 246
2014 Supervisor 6 16 44 27 2 1 3 30 24 95
2014 Non-supervisor 6 18 39 19 12 2 4 33 25 248
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 44 13 5 2 0 5 78 7 91
2018 Non-supervisor 24 29 16 9 7 9 6 62 19 248
2017 Supervisor 42 33 12 7 3 2 0 77 11 85
2017 Non-supervisor 32 34 13 7 7 4 2 71 15 248
2014 Supervisor 46 34 11 7 2 0 0 80 9 95
2014 Non-supervisor 31 26 15 10 8 6 4 63 21 248

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 27 7 4 1 1 1 88 5 91
2018 Non-supervisor 46 27 9 12 5 1 0 73 17 246
2017 Supervisor 58 30 4 4 4 0 0 88 8 85
2017 Non-supervisor 46 32 10 7 4 1 0 79 11 249
2014 Supervisor 63 24 8 1 3 0 0 88 4 95
2014 Non-supervisor 44 31 8 8 6 2 0 77 14 249

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 41 12 19 3 5 2 63 24 91
2018 Non-supervisor 13 19 17 17 9 23 2 42 35 248
2017 Supervisor 28 36 10 10 8 6 2 69 20 84
2017 Non-supervisor 13 17 18 13 11 24 5 42 34 249
2014 Supervisor 21 40 13 14 6 3 3 64 22 95
2014 Non-supervisor 12 19 20 15 9 22 2 42 32 249

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 38 7 2 0 0 1 91 2 90
2018 Non-supervisor 54 33 7 4 1 0 1 88 5 248
2017 Supervisor 57 37 5 0 1 0 0 94 1 84
2017 Non-supervisor 56 32 5 3 3 0 0 88 7 249
2014 Supervisor 58 38 2 1 1 0 0 96 2 95
2014 Non-supervisor 50 36 5 8 1 0 0 86 9 249

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 63 29 5 3 0 0 0 92 3 91
2018 Non-supervisor 44 38 12 4 1 0 0 82 6 247
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 45 12 10 4 0 0 75 14 91
2018 Non-supervisor 40 36 11 9 3 1 0 77 12 248
2017 Supervisor 33 36 16 9 4 0 2 71 13 85
2017 Non-supervisor 43 39 7 6 5 0 0 82 11 249
2014 Supervisor 46 37 8 6 3 0 0 83 9 95
2014 Non-supervisor 45 36 9 5 4 0 0 82 9 248
2011 Supervisor 34 40 10 9 5 1 0 75 15 111
2011 Non-supervisor 43 39 7 8 3 0 0 82 11 253
2008 Supervisor 36 35 12 9 8 1 0 71 16 92
2008 Non-supervisor 42 33 8 10 6 0 0 75 17 203

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 36 14 6 4 0 0 76 10 91
2018 Non-supervisor 45 33 12 5 4 1 0 79 9 247
2017 Supervisor 42 27 9 12 7 1 2 72 19 85
2017 Non-supervisor 48 33 8 5 4 1 0 82 9 249
2014 Supervisor 52 31 12 4 1 0 0 82 5 95
2014 Non-supervisor 49 29 10 5 4 2 0 80 9 249
2011 Supervisor 49 25 12 6 6 2 0 76 12 111
2011 Non-supervisor 53 25 10 5 4 2 1 80 9 254
2008 Supervisor 52 22 11 10 2 2 1 76 12 92
2008 Non-supervisor 48 31 7 3 6 4 0 83 10 203

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 33 12 9 1 0 1 78 10 91
2018 Non-supervisor 44 32 10 9 4 0 1 77 13 247
2017 Supervisor 39 41 7 8 4 0 1 81 12 85
2017 Non-supervisor 45 33 9 7 5 0 0 78 13 249
2014 Supervisor 54 33 7 4 2 0 0 87 6 95
2014 Non-supervisor 46 32 10 6 5 0 0 79 11 249
2011 Supervisor 45 31 8 10 5 1 0 77 15 111
2011 Non-supervisor 47 31 8 7 8 0 0 78 14 252
2008 Supervisor 46 28 10 13 2 1 0 75 15 92
2008 Non-supervisor 46 29 7 10 6 0 0 76 17 203

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 63 20 8 6 3 1 0 84 8 90
2018 Non-supervisor 56 27 8 6 3 1 0 83 8 247
2017 Supervisor 59 21 12 5 2 1 0 80 7 85
2017 Non-supervisor 58 27 8 4 3 1 0 85 7 249

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 38 14 6 4 0 0 76 10 91
2018 Non-supervisor 45 30 14 7 4 0 0 75 11 247
2017 Supervisor 50 21 14 6 7 0 1 72 13 85
2017 Non-supervisor 51 31 7 7 4 0 0 82 11 249
2014 Supervisor 57 27 7 7 2 0 0 84 9 95
2014 Non-supervisor 54 26 9 5 4 1 0 81 10 249
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 36 18 5 1 3 7 73 7 92
2017 Supervisor 29 35 14 7 1 5 8 74 9 85
2014 Supervisor 33 41 12 2 2 2 8 82 5 94

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 36 26 3 4 3 1 65 8 91
2018 Non-supervisor 33 35 15 8 3 7 0 73 11 249
2017 Supervisor 26 35 14 15 8 2 0 62 23 85
2017 Non-supervisor 30 33 16 10 5 6 0 67 16 249
2014 Supervisor 34 40 11 9 3 2 0 76 13 94
2014 Non-supervisor 27 39 15 7 3 9 0 72 11 249
2011 Supervisor 23 31 17 19 6 4 0 56 27 110
2011 Non-supervisor 22 35 20 7 8 8 0 62 16 254

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 36 28 8 6 1 0 57 14 92
2018 Non-supervisor 23 35 21 14 5 2 0 60 19 249
2017 Supervisor 16 33 14 27 10 0 0 49 37 85
2017 Non-supervisor 24 32 23 13 6 2 0 57 19 249
2014 Supervisor 34 41 7 12 4 1 0 76 17 94
2014 Non-supervisor 22 40 19 9 7 3 0 64 16 249
2011 Supervisor 24 35 13 16 11 0 0 59 28 110
2011 Non-supervisor 25 35 15 12 10 2 1 62 22 252
2008 Supervisor 24 33 18 16 8 1 0 57 24 92
2008 Non-supervisor 21 40 18 9 7 3 0 64 17 201

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 34 28 19 10 1 0 42 30 92
2018 Non-supervisor 15 28 24 22 6 5 0 45 29 248
2017 Supervisor 10 24 20 34 12 0 0 34 46 85
2017 Non-supervisor 20 26 21 19 9 5 0 49 29 249
2014 Supervisor 25 39 16 16 4 1 0 64 20 94
2014 Non-supervisor 15 38 25 12 6 4 0 55 19 249
2011 Supervisor 13 43 16 19 7 2 0 57 27 111
2011 Non-supervisor 14 46 18 13 6 3 0 62 20 252
2008 Supervisor 8 27 18 32 10 5 0 37 44 92
2008 Non-supervisor 10 42 14 20 7 7 0 56 29 203

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 29 29 20 6 2 0 43 27 92
2018 Non-supervisor 11 29 24 23 10 2 0 41 34 249
2017 Supervisor 7 29 15 36 12 0 0 36 48 85
2017 Non-supervisor 17 30 22 19 9 4 0 49 29 247
2014 Supervisor 21 38 13 22 6 0 0 59 28 94
2014 Non-supervisor 15 42 17 16 7 3 0 59 24 249
2011 Supervisor 8 36 14 27 13 2 0 45 40 110
2011 Non-supervisor 15 39 14 16 12 2 0 56 29 251
2008 Supervisor 9 24 11 40 14 2 0 33 56 92
2008 Non-supervisor 11 41 13 23 10 1 0 53 34 202
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 46 20 14 6 0 0 60 20 91
2018 Non-supervisor 22 47 19 8 3 1 0 69 12 246
2017 Supervisor 14 35 19 25 6 1 0 50 31 85
2017 Non-supervisor 27 41 18 10 4 0 0 68 14 247
2014 Supervisor 27 48 14 8 3 0 0 75 12 94
2014 Non-supervisor 29 43 14 11 2 0 0 72 14 249
2011 Supervisor 24 52 13 7 5 0 0 76 11 110
2011 Non-supervisor 37 44 11 5 4 0 0 81 9 253

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 44 15 4 2 4 0 79 6 90
2018 Non-supervisor 29 38 13 11 6 2 2 69 18 245
2017 Supervisor 40 40 14 2 3 1 0 81 5 85
2017 Non-supervisor 32 42 9 9 5 3 1 77 14 247
2014 Supervisor 48 31 13 4 1 2 0 81 5 94
2014 Non-supervisor 31 36 14 10 4 4 0 71 15 249
2011 Supervisor 46 31 9 10 3 1 0 78 13 109
2011 Non-supervisor 38 34 10 7 5 4 2 76 13 252
2008 Supervisor 30 40 8 11 5 5 0 75 17 92
2008 Non-supervisor 25 38 11 11 8 4 2 68 21 203

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 43 21 7 3 0 0 70 9 91
2018 Non-supervisor 26 45 17 6 3 2 0 73 10 245

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 24 21 13 11 14 1 47 28 90
2018 Non-supervisor 12 21 21 11 14 17 5 42 32 245
2017 Supervisor 14 20 20 16 13 14 3 40 36 85
2017 Non-supervisor 14 21 21 11 13 15 5 44 30 247
2014 Supervisor 23 17 14 16 12 13 5 49 35 94
2014 Non-supervisor 13 20 15 16 18 16 4 40 41 249
2011 Supervisor 15 20 17 19 15 9 4 41 40 110
2011 Non-supervisor 13 22 19 12 17 12 5 42 35 254

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 35 25 12 2 0 0 61 14 91
2018 Non-supervisor 14 37 18 18 12 2 0 52 30 243
2017 Supervisor 25 34 12 21 8 0 0 59 30 85
2017 Non-supervisor 26 32 17 16 7 2 0 59 24 248
2014 Supervisor 31 44 12 7 4 1 0 76 12 94
2014 Non-supervisor 26 38 14 12 8 3 0 66 20 249
2011 Supervisor 34 37 14 8 6 0 0 71 14 111
2011 Non-supervisor 34 31 17 10 7 1 0 65 17 254
2008 Supervisor 27 46 10 12 4 1 0 74 16 92
2008 Non-supervisor 29 34 17 11 7 0 1 64 19 202

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 29 19 12 12 0 2 57 24 91
2018 Non-supervisor 17 23 17 22 18 2 2 41 41 246
2017 Supervisor 22 22 22 21 12 0 1 44 34 85
2017 Non-supervisor 21 30 12 17 16 3 1 53 34 249
2014 Supervisor 15 32 15 20 11 3 4 51 33 94
2014 Non-supervisor 13 24 18 23 17 3 3 39 43 249
2011 Supervisor 20 26 14 21 14 0 5 48 37 111
2011 Non-supervisor 15 30 18 15 19 2 1 46 35 253
2008 Supervisor 15 29 14 23 14 3 1 47 39 92
2008 Non-supervisor 16 34 17 16 14 2 1 51 31 202

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 45 18 5 1 1 0 76 6 90
2018 Non-supervisor 18 40 26 8 5 2 1 60 13 247
2017 Supervisor 24 51 19 6 0 0 0 75 6 85
2017 Non-supervisor 28 39 15 8 5 4 0 71 13 248

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 39 12 2 2 3 0 83 4 91
2018 Non-supervisor 45 36 12 3 2 2 0 83 5 245
2017 Supervisor 44 34 14 7 1 1 0 78 8 85
2017 Non-supervisor 40 42 10 2 2 4 0 85 4 249
2014 Supervisor 49 34 8 1 1 6 0 89 2 94
2014 Non-supervisor 46 28 16 4 0 6 0 79 4 249

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 37 13 3 1 0 0 83 3 90
2018 Non-supervisor 45 39 10 3 3 1 0 85 5 245
2017 Supervisor 38 47 8 4 2 1 0 86 6 85
2017 Non-supervisor 47 37 10 3 2 2 0 85 5 249
2014 Supervisor 57 32 9 0 1 1 0 89 1 94
2014 Non-supervisor 44 37 11 3 2 3 0 84 5 249
2011 Supervisor 40 45 7 7 0 1 0 85 7 111
2011 Non-supervisor 41 37 10 6 3 3 0 81 9 251

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 32 7 4 2 0 0 87 5 91
2018 Non-supervisor 52 37 7 4 1 0 0 88 5 245
2017 Supervisor 42 44 8 4 2 0 0 86 6 85
2017 Non-supervisor 51 35 7 5 2 0 0 87 6 248
2014 Supervisor 56 40 3 0 1 0 0 96 1 94
2014 Non-supervisor 55 33 8 2 1 0 0 88 4 249
2011 Supervisor 41 42 11 6 0 0 0 83 6 111
2011 Non-supervisor 50 38 3 4 4 0 0 89 8 252
2008 Supervisor 46 38 12 3 1 0 0 84 4 92
2008 Non-supervisor 46 40 8 2 4 0 0 86 6 203

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 36 24 3 4 0 0 68 7 91
2018 Non-supervisor 33 33 21 10 3 0 0 66 13 243
2017 Supervisor 28 29 25 9 8 0 0 57 17 85
2017 Non-supervisor 38 34 14 8 6 0 0 72 14 249
2014 Supervisor 52 31 12 3 2 0 0 83 5 94
2014 Non-supervisor 44 34 14 3 5 1 0 78 8 249
2011 Supervisor 43 37 14 4 2 1 0 81 5 111
2011 Non-supervisor 43 33 12 6 5 0 0 77 11 254

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 41 20 10 3 0 0 68 12 89
2018 Non-supervisor 33 33 18 12 3 0 0 66 15 245
2017 Supervisor 27 35 22 9 6 0 0 62 16 84
2017 Non-supervisor 34 39 15 7 5 0 0 73 12 248
2014 Supervisor 51 33 8 6 1 0 0 84 7 94
2014 Non-supervisor 40 38 12 6 3 0 0 79 9 248
2011 Supervisor 42 38 13 4 4 1 0 80 7 111
2011 Non-supervisor 40 39 10 5 5 0 0 80 10 253
2008 Supervisor 40 38 12 7 2 1 0 79 9 92
2008 Non-supervisor 33 44 12 6 5 0 0 77 11 202

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 25 21 18 5 2 0 55 24 91
2018 Non-supervisor 30 24 25 10 8 3 0 56 19 245
2017 Supervisor 27 27 20 16 9 1 0 54 26 85
2017 Non-supervisor 32 27 21 11 8 2 0 60 18 248
2014 Supervisor 42 28 16 11 3 1 0 70 14 94
2014 Non-supervisor 37 30 16 6 6 4 0 71 13 249
2011 Supervisor 45 23 10 14 5 2 0 70 20 111
2011 Non-supervisor 40 24 14 9 9 4 0 66 19 253
2008 Supervisor 35 25 14 14 7 5 0 63 22 92
2008 Non-supervisor 31 29 15 13 6 5 0 63 20 203
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 29 27 44 90
2018 Non-supervisor 34 31 35 249
2017 Supervisor 25 35 40 85
2017 Non-supervisor 23 32 45 249
2014 Supervisor 29 38 33 94
2014 Non-supervisor 28 39 33 249
2011 Supervisor 30 44 26 111
2011 Non-supervisor 27 40 33 254

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 9 21 59 6 3 3 27
2018 Non-supervisor 5 32 41 6 11 5 84
2017 Supervisor 0 5 90 5 0 0 21
2017 Non-supervisor 9 43 45 2 2 0 56
2014 Supervisor 7 17 51 18 9999 7 27
2014 Non-supervisor 9 39 38 8 9999 6 70
2011 Supervisor 3 27 48 13 9999 9 33
2011 Non-supervisor 4 29 48 9 9999 10 69
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 11 89 91
2018 Non-supervisor 13 87 247

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 11
2018 Non-supervisor 0 34

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 43 11
2018 Non-supervisor 20 34

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 11
2018 Non-supervisor 0 34

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 57 11
2018 Non-supervisor 56 34

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 43 11
2018 Non-supervisor 37 34

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 11
2018 Non-supervisor 0 33

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 13 28 6 2 27 11 42 13 90
2018 Non-supervisor 15 16 13 8 3 31 12 56 20 247
2017 Supervisor 12 23 16 5 6 31 7 57 17 85
2017 Non-supervisor 16 15 15 3 4 33 14 58 14 249
2014 Supervisor 17 22 14 8 3 32 4 61 18 94
2014 Non-supervisor 12 14 19 8 5 33 8 46 22 249

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 43 18 3 1 9 0 75 5 90
2018 Non-supervisor 27 37 16 6 2 10 2 73 9 246
2017 Supervisor 24 41 18 9 2 7 0 69 12 85
2017 Non-supervisor 32 32 19 4 3 9 2 72 7 247
2014 Supervisor 29 38 17 4 2 10 0 75 7 94
2014 Non-supervisor 27 32 19 5 2 12 2 69 9 249
2011 Supervisor 41 29 19 7 0 4 0 73 7 110
2011 Non-supervisor 42 36 10 7 2 3 0 81 9 254
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 13 26 0 1 33 11 52 2 89
2018 Non-supervisor 17 15 14 5 2 38 10 61 12 248
2017 Supervisor 8 15 18 0 1 48 9 56 3 84
2017 Non-supervisor 17 11 12 3 2 43 13 63 11 247
2014 Supervisor 17 15 11 1 1 51 4 70 5 94
2014 Non-supervisor 10 12 19 2 1 46 10 51 5 249

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 32 18 3 0 16 0 75 3 90
2018 Non-supervisor 31 31 15 4 1 15 2 75 6 248
2017 Supervisor 25 29 18 3 0 23 1 72 5 85
2017 Non-supervisor 30 29 14 3 2 17 3 75 6 249
2014 Supervisor 34 28 8 2 0 25 2 86 3 93
2014 Non-supervisor 25 29 16 2 1 24 4 74 4 249
2011 Supervisor 41 36 16 2 1 4 0 80 3 110
2011 Non-supervisor 40 34 11 2 2 11 0 83 4 253
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 17 13 6 4 0 1 77 10 89
2018 Non-supervisor 44 31 14 5 3 0 2 77 8 247
2017 Supervisor 59 22 7 4 4 0 4 85 8 85
2017 Non-supervisor 50 26 11 5 6 0 2 78 11 247

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 4 19 20 36 21 0 0 23 57 89
2018 Non-supervisor 14 24 34 17 10 0 0 39 27 247
2017 Supervisor 7 18 30 19 25 0 0 25 45 85
2017 Non-supervisor 17 29 24 17 13 0 0 46 30 249

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 23 33 26 10 0 1 30 36 90
2018 Non-supervisor 15 35 25 16 8 0 1 51 24 245
2017 Supervisor 7 27 32 21 13 0 0 33 34 85
2017 Non-supervisor 19 28 27 14 12 0 0 47 26 249

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 13 25 25 25 0 0 25 50 90
2018 Non-supervisor 16 28 22 21 11 1 2 45 32 248
2017 Supervisor 6 25 26 25 19 0 0 31 44 85
2017 Non-supervisor 21 23 25 14 17 0 0 44 31 248

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 22 31 18 13 0 1 36 32 89
2018 Non-supervisor 39 27 17 8 5 0 4 69 13 247
2017 Supervisor 10 30 26 14 19 0 0 40 33 85
2017 Non-supervisor 42 25 14 10 6 0 3 70 16 249

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 23 30 17 15 0 1 37 32 90
2018 Non-supervisor 30 30 20 12 8 0 1 60 20 246
2017 Supervisor 15 25 23 23 14 0 0 40 37 85
2017 Non-supervisor 37 24 22 9 8 0 0 61 17 247

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 30 32 14 4 0 0 50 18 92
2018 Non-supervisor 21 35 29 8 5 1 2 58 13 248
2017 Supervisor 13 38 29 13 7 0 0 51 20 85
2017 Non-supervisor 30 34 20 10 5 0 0 65 15 247

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 3 28 32 27 10 0 0 31 37 92
2018 Non-supervisor 18 32 24 16 9 1 1 51 25 248
2017 Supervisor 5 21 26 36 13 0 0 26 48 85
2017 Non-supervisor 15 31 21 19 13 0 0 46 33 247

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 28 21 27 8 0 1 43 36 90
2018 Non-supervisor 20 37 25 13 5 0 0 57 18 246
2017 Supervisor 12 24 32 25 7 0 0 36 32 85
2017 Non-supervisor 24 31 22 14 10 0 0 55 23 247

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 37 19 15 5 0 0 62 19 92
2018 Non-supervisor 34 36 20 8 2 0 1 70 10 247
2017 Supervisor 32 39 14 9 5 0 1 72 14 85
2017 Non-supervisor 36 27 18 10 8 0 0 64 18 246

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 64 23 6 4 3 0 1 87 7 92
2018 Non-supervisor 64 23 7 4 0 0 1 88 5 245
2017 Supervisor 66 22 12 1 0 0 0 87 1 85
2017 Non-supervisor 65 17 10 3 2 0 3 85 5 248

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 85 6 6 0 0 0 2 94 0 92
2018 Non-supervisor 78 13 3 1 0 0 6 96 1 248

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 78 12 0 2 4 0 4 94 6 92
2018 Non-supervisor 72 9 7 4 3 1 4 85 8 248
2017 Supervisor 75 14 4 4 2 1 0 90 6 85
2017 Non-supervisor 75 11 4 3 3 0 4 90 6 249

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 32 11 3 1 0 1 84 5 91
2018 Non-supervisor 54 27 11 3 3 0 2 82 6 249
2017 Supervisor 56 27 12 2 3 0 0 83 5 85
2017 Non-supervisor 57 26 11 2 2 0 2 85 4 248

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 20 11 10 2 0 1 77 12 91
2018 Non-supervisor 53 23 10 8 5 0 2 77 13 248
2017 Supervisor 51 24 12 6 8 0 0 75 14 84
2017 Non-supervisor 63 19 9 3 5 0 2 83 8 249

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 37 9 6 1 0 1 84 7 89
2018 Non-supervisor 42 9 3 1 1 1 44 91 3 249
2017 Supervisor 48 36 14 1 0 0 0 85 1 85
2017 Non-supervisor 61 5 2 1 1 0 30 94 3 249

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 63 26 5 6 0 0 0 89 6 90
2018 Non-supervisor 67 17 6 3 1 0 7 91 3 247
2017 Supervisor 74 19 3 2 0 0 1 94 2 84
2017 Non-supervisor 73 10 8 1 0 0 8 90 1 249

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 75 13 5 4 2 0 1 89 7 91
2018 Non-supervisor 56 22 10 5 4 1 3 81 9 249
2017 Supervisor 70 22 4 1 1 0 2 94 2 85
2017 Non-supervisor 56 19 11 7 6 0 1 76 13 249

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 29 10 6 0 0 0 84 6 89
2018 Non-supervisor 49 29 14 5 2 0 1 79 7 249
2017 Supervisor 66 23 6 2 1 0 1 91 3 85
2017 Non-supervisor 54 25 14 3 3 0 2 80 6 249

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 25 41 18 9 0 0 33 27 92
2018 Non-supervisor 11 35 41 11 2 0 0 46 13 248
2017 Supervisor 5 18 39 26 12 0 0 24 37 85
2017 Non-supervisor 11 33 35 17 4 0 0 44 21 249

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 34 40 11 3 0 0 15 45 91
2018 Non-supervisor 10 16 45 18 10 1 0 29 26 248
2017 Supervisor 14 39 33 7 7 0 0 13 53 85
2017 Non-supervisor 7 21 30 31 10 1 0 41 28 247

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 33 15 3 0 0 0 81 3 90
2018 Non-supervisor 43 43 7 4 1 2 0 88 5 247
2017 Supervisor 50 37 9 4 1 0 0 86 5 85
2017 Non-supervisor 48 38 9 1 3 1 0 87 4 248

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 47 17 12 10 0 0 61 23 91
2018 Non-supervisor 23 43 15 11 6 2 0 68 17 249
2017 Supervisor 15 29 17 19 19 1 0 44 39 85
2017 Non-supervisor 22 40 12 14 11 2 0 63 25 249
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 71 19 8 1 1 0 0 71 29 92
2018 Non-supervisor 61 25 7 2 1 2 2 63 37 248
2017 Supervisor 67 25 5 2 0 0 1 67 33 85
2017 Non-supervisor 60 23 8 1 3 2 2 63 37 249

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 27
2018 Non-supervisor 32 89
2017 Supervisor 45 27
2017 Non-supervisor 25 89

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 27
2018 Non-supervisor 31 89
2017 Supervisor 15 27
2017 Non-supervisor 27 89

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 27
2018 Non-supervisor 28 89
2017 Supervisor 8 27
2017 Non-supervisor 14 89

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 27
2018 Non-supervisor 31 89
2017 Supervisor 33 27
2017 Non-supervisor 31 89

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 27
2018 Non-supervisor 2 89
2017 Supervisor 4 27
2017 Non-supervisor 8 89

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 26 27
2018 Non-supervisor 26 89

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 36 27
2018 Non-supervisor 19 89
2017 Supervisor 22 27
2017 Non-supervisor 35 89

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 11 62 16 3 0 8 26
2018 Non-supervisor 9 67 9 9 2 5 85
2017 Supervisor 18 64 14 4 0 0 28
2017 Non-supervisor 14 66 11 2 2 4 87

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 65 35 27
2018 Non-supervisor 75 25 88

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 24 11 5 0 0 3 83 5 26
2018 Non-supervisor 34 33 12 7 10 1 3 70 18 89
2017 Supervisor 82 18 0 0 0 0 0 100 0 28
2017 Non-supervisor 36 28 11 12 5 1 8 69 19 89

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 0 14 8 21 0 48 20 54 27
2018 Non-supervisor 8 8 17 7 13 1 46 31 38 88
2017 Supervisor 11 8 7 0 11 18 46 51 30 28
2017 Non-supervisor 7 7 11 17 10 8 41 27 52 89

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 14 9 3 5 1 5 82 8 91
2018 Non-supervisor 56 15 8 4 5 1 12 81 9 247
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